office manager Jobs - Al Ahmadi Kuwait

<p>Will have safe driving record, follow all state and national driving laws, rules, and regulations. Will follow prearranged routes to destination as per Journey Management Plan, or use maps and GPS to navigate route. Will also maintain vehicle upkeep and cleanliness.</p><p>Practicing safe driving habits Following all state and national safety regulations and standards Accurately following routes, maps, and directions. Following Kuwait Traffic Rules Keeping exterior of vehicle clean and presentable Maintaining vehicle equipment. Cleaning windows, windshields, and mirrors as needed Keeping interior of vehicle clean of debris and clutter Reporting any breakdown / damage of the vehicles to Safety Office and Rig Manager without fail Following and reporting timely vehicle maintenance to Rig Manager Strictly following Journey Management Plan Loading and unloading vehicle If needed, documenting amounts paid for parking, and offering receipts Completing documentation such as logs, mileage, or cargo and passenger reports Following schedules and rerouting in timely manner when faced with traffic or congestion</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent; relevant experience; or knowledge, skills, and mental ability equivalent to 2 years of high school education Valid Kuwait Driving License . Knowledge of Journey Management Plan ( JMP)</p><p>BEHAVIORAL COMPENTENCIES Safe driving practices Able to follow verbal directions, read maps, follow GPS Able to work well alone Reliable and punctual with a dedicated professionalism to job and duties Able to adapt to changing schedules or routines Excellent time management skills Able to assist passengers when needed Organized and able to follow a schedule Focused on customer service Positive attitude and professional demeanor</p><p>PHYSICAL REQUIREMENTS / WORKING CONDITIONS Physically able to lift and carry object up from 30 to 50 pounds Physically able to reach, stretch, bend, and sit for long periods of time during daily routine Previous professional experience driving preferred; training may be provided Able to work night, weekends, and holidays as needed</p>

<p>Serving as a focal point between the hospital departments and the clients. Maintaining a positive, empathetic, and professional attitude toward the clients at all times. Ensuring clients are properly greeted and welcomed at the reception desk. Providing accurate information as requested by clients at the desk or over the phone. Directing clients according to their respective queries/departments. Helping clients in rescheduling/modifications of appointments. Managing patient complaints in recording, and sending it to the concerned to resolve. Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to the best possible way. Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved. Responsible for managing patient reward system. Responsible for maintaining a clean and safe work environment. Maintain a working knowledge of department policies and procedures. Secure everything at Information and Services desk at the end of each shift. Performing administrative and clerical duties, such as filing paperwork, when necessary. Others as assigned by the department manager.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in business management or any related field. At least 4 years of related work experience. Customer service oriented personality. Stress tolerance. Excellent organizational skills and attention to detail. Excellent verbal and written communication skills. Proficient in Microsoft Office Suite.</p>

<p>Ensure the satisfaction of all customers who contact us by identifying their needs and offering simple, effective solutions to their enquiries. Use knowledge of the IKEA range, services we offer, and how our processes work and take responsibility for gathering the specific information from our customers, which will assist our stores to improve our customers total shopping experience. Take ownership for resolving customer s individual needs; communicating a realistic timeline for this resolution and keeping them informed as promised. Maintain an empathetic and understanding approach when customers are angry and upset by their shopping experience to date and remain calm and helpful, offering solutions to ensure they are satisfied with our overall service level and we maintain our relationship with them. Take responsibility for up-dating the system with file notes to ensure that colleagues and manager know what has been agreed and can answer further enquiries from customer easily and knowledgably. Listening to customers and anticipating their needs, promoting our products and services in order to improve their home-to-home shopping experience. Understand the impact of service time responses on our customers level of satisfaction and work both individually and with colleagues to ensure that we match our agreed service levels.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Sound understanding of business and a background gained from working in a customer-focused, fast-paced and omnichannel retail environment.</li><li>Good communication skills and the ability to build rapport with the customer</li><li>Assertive and able to remain calm and controlled when faced with calls from customers under stressful situations</li><li>Previous customer service experience, ideally in a contact center</li><li>Computer Literacy with good proficiency and navigation skills</li><li>Call Center Software knowledge</li><li>Proven customer-focused mindset.</li></ul>

<p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie s business code of conduct, policies and all applicable laws and regulations.</p><p><b>Responsibilities:</b></p><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance.</li><li>Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in pharmaceutical studies.</li><li>2 years+ experience as a Product Specialist</li><li>Relevant industry experience, ideally in biotechnology and/or pharmaceuticals with speciality and/or Immunology Therapy area Experience</li><li>Fluency in English and Arabic</li><li>Excellent communication and presentation skills</li><li>Practical knowledge and understanding of HCPs and disease area requirements</li><li>Good understanding of the market challenges and opportunities</li><li>Great sense of ethics and integrity</li><li>Teamwork Capabilities</li><li>Curiosity and ability to learn and improve.</li></ul>