Sketch Software Jobs in Kuwait

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for 5+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Effort estimate Tasks for this project are estimated to take 20 hours to complete, depending on complexity.<br> This is an estimate and not a schedule requirement; you choose when and how to work.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation Up to $50/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~20 hours each; you set your own schedule.<br></span> </div>

<p>At Precision Drilling, our mission is to deliver safe, sustainable, and high-performance drilling solutions that reduce risks and optimize resources for our customers across global markets. Driven by our Core Values, we empower our people, invest in cutting-edge technology, and foster lasting relationships built on integrity, collaboration, and an unwavering pursuit of excellence.</p><p>The Manager, IT Services, provides strategic and operational leadership for IT services across Precision Drilling s Middle East operations, ensuring reliable technology infrastructure, cybersecurity, vendor management, and project delivery. This role partners closely with regional business leaders, vendors, and global IT teams to deliver technology solutions that support business performance and operational excellence.</p><p><strong>CULTURE:</strong> Precision Drilling fosters a strong safety culture through our Human Organizational Performance (HOP) approach, focusing on learning, communication, and supporting our people. We invest in career growth through continuous training and development, encourage balance with competitive benefits and generous time off, and foster a team-oriented workplace grounded in integrity and trust. When you join Precision, you join a company that puts people first.</p><p><strong>DAY IN THE LIFE:</strong></p><ul><li>Serve as the primary IT contact for Middle East operations, ensuring timely resolution of incidents, service requests, and escalations</li><li>Manage regional IT infrastructure, networks, end-user technology, field systems, and connectivity to support reliable business operations</li><li>Implement and maintain cybersecurity standards, access controls, software licensing compliance, and IT governance requirements</li><li>Lead relationships with vendors, telecommunications providers, and service partners while overseeing IT assets, procurement, and lifecycle management</li><li>Partner with business leaders and global IT teams to deliver technology projects, infrastructure upgrades, budgeting initiatives, and continuous service improvements</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or diploma in Information Technology, Computer Science, or related field (or equivalent experience)</li><li>3+ years of experience in IT infrastructure, operations, or technical support, including experience leading teams, vendors, projects, or cross-functional initiatives</li><li>Strong knowledge of Microsoft 365, networking, endpoint management, cybersecurity, identity and access management, and IT service management</li><li>Experience managing third-party vendors and telecommunications providers; exposure to SAP, ServiceNow, ITIL, or relevant technical certifications is an asset</li><li>Strong leadership, communication, problem-solving, and customer service skills with the ability to manage competing priorities and build relationships across technical and business teams</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for 5+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Effort estimate Tasks for this project are estimated to take 20 hours to complete, depending on complexity.<br> This is an estimate and not a schedule requirement; you choose when and how to work.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation Up to $50/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~20 hours each; you set your own schedule.<br></span> </div>

Company Description Gradida is shaping the future of personalized education through an AI-powered platform that connects learners with experienced professionals across diverse industries. Gradida’s intelligent learning tools are designed to help people learn more efficiently, access specialized expertise, and advance their careers. By combining technology and human insight, Gradida aims to expand opportunities for learners in an increasingly knowledge-driven world.<br>Role Description The Business Development Specialist role at Gradida is a full-time, on-site position based in Kuwait City. In this role, the specialist identifies and nurtures new business opportunities, including partnerships with organizations, educational institutions, and industry experts. Day-to-day responsibilities include conducting market research, generating and qualifying leads, managing a pipeline of prospects, and presenting Gradida’s solutions to potential partners and clients. The specialist collaborates with internal teams to refine value propositions, support marketing initiatives, and contribute to revenue growth. They also maintain strong relationships with existing partners, provide responsive customer support, and ensure a high-quality experience for all stakeholders using the platform.<br>Qualifications Candidates should possess strong Analytical Skills and the ability to interpret data, identify trends, and make informed business decisions. Candidates should possess excellent Communication and Customer Service skills to build relationships, present solutions, and support partners and clients effectively. Candidates should possess Lead Generation and Market Research capabilities to identify prospects, understand market needs, and evaluate competitive landscapes. Candidates should possess basic proficiency with CRM tools and productivity software to manage pipelines, track activities, and document interactions. Relevant experience in business development, sales, or partnerships within tech, education, or Saa S environments is beneficial. A bachelor’s degree in Business, Marketing, Communications, or a related field is preferred. Ability to work on-site in Kuwait City and collaborate with cross-functional teams in a fast-paced, growth-oriented environment.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our client is dedicated to creating luxurious, high-quality fashion that defines elegance and sophistication. Their brand is synonymous with exceptional craftsmanship and timeless design. As they continue to expand their global presence, we are seeking an experienced and visionary Buying Director to join the team and drive their purchasing strategy to new heights. Job Description: As the Buying Director, you will play a critical role in curating and managing the exclusive product assortment. You will lead a team of talented buyers, collaborate closely with design and merchandising teams, and establish strong relationships with elite suppliers to ensure their collections reflect the brand s prestige and meet the highest standards of excellence. Key Responsibilities: Develop and execute a strategic buying plan that aligns with the brand s luxury positioning and business goals. Lead, mentor, and inspire the buying team, fostering a culture of excellence, innovation, and collaboration. Analyze market trends, customer preferences, and competitor activities to identify opportunities and drive purchasing decisions. Build and maintain strong relationships with premier suppliers, negotiating advantageous terms and ensuring superior quality and sustainability. Collaborate with design, merchandising, and marketing teams to curate refined and cohesive collections that resonate with our discerning clientele. Monitor and manage inventory levels, ensuring optimal stock levels while minimizing excess and obsolescence. Oversee budget management, ensuring efficient allocation of resources and achieving financial targets. Stay ahead of industry developments and emerging trends, continuously seeking innovative ways to enhance the product offering.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Fashion Merchandising, Business Administration, or a related field. Advanced degree preferred.</li><li>Experience in a senior buying role within the premium or luxury fashion industry.</li><li>Proven track record of successful product assortment planning and high-level supplier negotiation.</li><li>Strong leadership skills with the ability to inspire and develop a high-performing team.</li><li>Excellent analytical, strategic thinking, and decision-making abilities.</li><li>Exceptional communication and interpersonal skills, with the ability to build and maintain effective relationships.</li><li>Passion for luxury fashion, with a keen eye for trends and an understanding of the high-end market.</li><li>Proficiency in relevant software and tools, including buying and inventory management systems.</li></ul><p></p></section>

<p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>The ESM Systems Engineer III is required to be certified at the expert level in multiple disciplines of systems and security (e.g., Azure Solutions Architect, Windows Server Hybrid Administrator, &amp; CISSP) and provides high-level engineering and management support for all Enterprise systems. ESMs support Enterprise-class infrastructure in the RCC-SWA by providing optimization, administration, and technical documentation of all infrastructure systems. ESMs resolve and complete assigned cases and change requests and act as an escalation point for support issues.</p><p>The core infrastructure technology duties include Microsoft Active Directory, Microsoft Entra ID (formerly Azure Active Directory), Microsoft Configuration Manager (formerly System Center Configuration Manager (SCCM) / Microsoft Endpoint Configuration Manager (MECM)), Windows Server Update Services (WSUS), Structured Query Language (SQL), Active Directory Federation Services (ADFS), Microsoft Identity Manager / Forefront Identity Manager (MIM/FIM), Domain Name System (DNS), Online Certificate Status Protocol (OCSP), and Public Key Infrastructure (PKI) system security and Group Policy, PowerShell scripting, and top-level support for enterprise-wide initiatives in a virtualized environment.</p><p>The position is a senior role and will mentor Systems Engineers and serve as the primary support entity for problem escalation, reporting directly to the section team lead. Broad knowledge and expert hands-on experience in a large Enterprise are essential for success in this role.</p><p>Program: OMDAC-SWACA</p><p>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Responsibilities</p><ul><li>Provides Enterprise-level support for Active Directory, Microsoft Entra ID (formerly Azure Active Directory), and Windows File Services in an Enterprise environment for global initiatives.</li><li>Performs problem Management and Root Cause Analysis for Corporate Identity Management in a large-scale Department of Defense setting.</li><li>Serves as an escalation point for application support and troubleshooting, provides guidance and direction in the resolution of escalated issues and complex production, application, or system problems.</li><li>Installs, configures, and maintains Microsoft Active Directory, Microsoft Enterprise tools, and third-party software.</li><li>Coordinates and implements patch management, monthly Windows update deployments process to Servers and Workstations, Analyze SCCM / Intune log files, application packaging, and distribution, operating system deployment (OSD), custom reporting using SQL and creating WQL queries.</li><li>Create desktop and server images utilizing technologies such as MDT.</li><li>Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.</li><li>Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.</li><li>Troubleshoot servers and infrastructure equipment, assess networking requirements and implement solutions, and make accurate, independent decisions under pressure.</li><li>Coordinate work and communicate status, issues, and documentation clearly across teams and stakeholders.</li><li>Manage and prioritize multiple complex tasks simultaneously in a fast-paced, deadline-driven environment.</li><li>Performs other duties and assignments as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requires an active Secret Clearance</p><p>One-year related experience can be substituted for one year of education if the degree is required. Bachelor s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</p><p>The authorized certifications for this job title are listed as follows:</p><ul><li>Baseline: Cisco: CCNP: Certified Network Professional - Security</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>CompTIA: SecurityX ce</li><li>GIAC: GCED: Certified Enterprise Defender</li><li>GIAC: GCIH: Certified Incident Handler</li><li>ISACA: CISA: Certified Information Systems Auditor</li><li>ISC2: CCSP: Certified Cloud Security Professional</li><li>ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional</li><li>Computing Environment (CE): Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>Microsoft: Certified: Azure Database Administrator Associate</li><li>Microsoft: Certified: Azure Security Engineer Associate</li><li>Microsoft: Certified: Azure Solutions Architect Expert</li><li>Microsoft: MCSA: Cloud Platform</li><li>Microsoft: MCSA: Windows Server 2012</li><li>Microsoft: MCSA: Windows Server 2016</li><li>Microsoft: MCSE: Cloud Platform and Infrastructure</li><li>Microsoft: MCSE: Core Infrastructure</li><li>Microsoft: MCSE: Data Management and Analytics</li><li>Microsoft: MCSE: Productivity Solutions Expert</li><li>Microsoft: MCSE: Server Infrastructure 2012</li><li>Microsoft: MCTS: Administering and Deploying System Center 2012 Configuration Manager ( SCCM )</li></ul><p>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.</p><p>Minimum of 5 years of experience (10 preferred) in demonstrating the ability and aptitudes required to perform technical, managerial, or analytical work and coordination involving management of Enterprise level information systems.</p><p>Platforms including a combination of the following: Microsoft Active Directory Microsoft Entra ID (formerly Azure Active Directory) Microsoft Configuration Manager (MCM), formerly System Center Configuration Manager (SCCM) / Microsoft Endpoint Configuration Manager (MECM), Intune, Windows Server Update Services (WSUS) Structured Query Language (SQL) Microsoft Identity Manager / Forefront Identity Manager (MIM/FIM) Active Directory Federation Services (ADFS) Domain Name System (DNS) Public Key Infrastructure (PKI) Azure Virtual Desktop in a Wide Area Network.</p><p>Experience with a customer service-oriented company.</p><p>Skills &amp; Technology Used:</p><ul><li>Proficiency in using a computer - desktop or laptop.</li><li>Proficiency in using Microsoft productivity software.</li><li>Proficiency in using Email client software.</li><li>Ability to troubleshoot servers and infrastructure equipment, assess networking requirements and provide solutions, and make accurate and independent decisions under pressure.</li><li>Excellent organizational, interpersonal, written, and verbal communication skills.</li><li>Ability to perform comfortably in a fast-paced, deadline-oriented work environment and to successfully execute many complex tasks simultaneously.</li><li>Ability to Install, configure, and maintain Microsoft Active Directory, Microsoft Enterprise tools, and third-party software utilities for hardware systems within operational guidelines.</li><li>Active Directory, Microsoft Entra ID (formerly Azure Active Directory) and Windows Enterprise environment.</li><li>Microsoft Configuration Manager (formerly System Center Configuration Manager (SCCM) / Microsoft Endpoint Configuration Manager (MECM)).</li><li>Ability to analyze SCCM / Intune log files, application packaging, and distribution, operating system deployment (OSD).</li><li>MS Active Directory Domain Services.</li><li>MS Active Directory Certificate Services (AD CS).</li><li>Ability to create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your resume in English and indicate your level of English.<br> Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and drive specialized storytelling workflows within our hybrid AI + human system.<br> In this role, you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide the critical thinking, domain expertise, and formatting skills necessary to deliver beautifully designed, high-stakes presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What we do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will utilize various tools such as PowerPoint, Keynote, alongside Adobe Creative Suite or Figma.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Requirements At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data &amp; information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography &amp; animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $45 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As an Account Manager for our innovative Digital Solutions Platform, you will play a pivotal role in driving client success and fostering long-term partnerships. This position is not just about managing accounts; it's about being a strategic advisor to our clients, ensuring they derive maximum value from our digital offerings. You will be part of a dynamic team that thrives on collaboration and creativity, where your insights and expertise will directly influence our clients’ growth trajectories.</p><p>In this role, you will have the opportunity to work with cutting-edge technologies and contribute to the development of solutions that address real-world challenges. We believe in investing in our people, offering extensive training and development programs to help you enhance your skills and advance your career. You'll also enjoy a vibrant team culture that encourages innovation and celebrates success, making every day at work an exciting journey of learning and achievement.</p><p>As you grow in this position, you will not only develop your account management skills but also gain exposure to strategic planning and execution. Your contributions will be crucial in shaping our client relationships and driving business outcomes. We are looking for someone who is passionate about technology and dedicated to helping clients succeed, as this role offers a unique chance to influence the direction of our digital solutions while advancing your career in a supportive environment.</p><p><b>Responsibilities:</b></p><ol><li>Develop and maintain strong relationships with key clients, understanding their business needs and objectives to provide tailored digital solutions that drive success.</li><li>Collaborate with cross-functional teams, including marketing, product development, and customer support, to ensure seamless delivery of services and solutions that meet client expectations.</li><li>Analyze client data and feedback to identify opportunities for improvement and growth, implementing strategies that enhance client satisfaction and retention.</li><li>Prepare and deliver compelling presentations and proposals to clients, showcasing the value of our digital solutions and how they align with client goals.</li><li>Monitor industry trends and competitor activities to provide insights that inform strategic decisions and enhance our service offerings.</li><li>Manage project timelines and deliverables, ensuring that all client projects are completed on time and within budget, while maintaining high-quality standards.</li><li>Conduct regular performance reviews with clients, presenting insights and recommendations that drive continuous improvement and foster long-term partnerships.</li><li>Develop and implement account plans that align with overall business objectives, ensuring that both client and company goals are achieved.</li><li>Act as a liaison between clients and internal teams, advocating for client needs while ensuring that internal resources are effectively utilized to deliver exceptional results.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Experience:</b> 3–5 years</p><p><b>Key Requirements:</b></p><ul><li>B2B account management experience within technology, SaaS, ERP, HR Tech, Digital Solutions, or Software industries.</li><li>Proven ability to manage customer relationships while identifying upselling and cross-selling opportunities.</li><li>Strong commercial mindset with experience handling enterprise or corporate clients.</li><li>Excellent presentation, communication, and stakeholder management skills.</li><li>Experience selling digital platforms or software solutions is highly preferred.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br>What this opportunity involves: We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for: 8+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard: Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paidEffort estimate Tasks for this project are estimated to take 30 hours to complete, depending on complexity.<br> This is an estimate and not a schedule requirement; you choose when and how to work.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation: Up to $200/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~30 hours each; you set your own schedule.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p><span>Step into a role where your ideas spark innovation and your impact is felt every day.</span></p><br><br><p><span>As a Senior Cloud Solution Architect (Copilot &amp; Agents) within Customer Success, you will be at the forefront of technological innovation, driving agentic transformation and solving complex problems for top enterprise clients. You will build agents, and help customers understand how to build agents that play directly into their flow of work, turning AI from a concept into everyday, measurable business value. You have the opportunity to lead and shape how customers leverage Microsoft technologies in the era of AI, enabling organizations to realize the full value and return on their cloud investments.</span></p><br><br><p><span>You will be part of a team that drives agentic transformation end-to-end across the whole AI stack, from strategy and design through deployment, adoption, and scaled value realization. Your expertise will be crucial as you guide clients through business transformation, ensuring their success through adoption of advanced cloud and artificial intelligence solutions. As a vital cornerstone of customer value realization, you will play a key role in maximizing impact and accelerating time-to-value for our customers.</span></p><br><br><p><span>At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth-mindset culture, we innovate responsibly and measure success by shared progress: people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what is next for everyone.</span></p><br><br><br><br><b>Responsibilities</b><br><p><span>Job Responsibilities</span></p><br><br><ul><li><p><span>Build agents and enable customers to build their own, designing, prototyping, and deploying AI agents that embed directly into customers' flow of work, and coaching customer teams to do the same so the capability sticks and scales.</span></p><br></li></ul><br><ul><li><p><span>Leverage market insights to help leadership and peers&nbsp;identify&nbsp;areas for technical upskilling and acceleration based on demand, and act as a mentor to drive technical readiness around security, resilience, and AI.</span></p><br></li></ul><br><ul><li><p><span>Proactively&nbsp;identify&nbsp;new cross-solution opportunities that empower cloud success, drive AI innovation, and strategically consult with customers to advocate for solutions that shape their business outcomes.</span></p><br></li></ul><br><ul><li><p><span>Guide customers through the deployment of secure, resilient, AI-enabled, and optimized cloud solutions, preparing them for long-term operational readiness and value realization.</span></p><br></li></ul><br><ul><li><p><span>Lead, mentor, and assemble virtual teams to tackle challenging technology scenarios, share strategic insights, and contribute to the development of scalable models, including Copilot, agents, and the broader AI stack.</span></p><br></li></ul><br><ul><li><p><span>Identify&nbsp;and communicate gaps across business and technology, connecting patterns to drive products, processes, and solutions that scale across customers.</span></p><br></li></ul><br><br><b>Qualifications</b><br><p><span>Job Requirements</span></p><br><br><p><span>Required/Minimum Qualifications</span></p><br><br><ul><li><p><span>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7+&nbsp;years experience&nbsp;in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.</span></p><br></li></ul><br><p><span>Preferred Qualifications</span></p><br><br><ul><li><p><span>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+&nbsp;years experience&nbsp;in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+&nbsp;years experience&nbsp;in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.</span></p><br></li></ul><br><ul><li><p><span>3+ years of hands-on experience with M365 Copilot deployment and adoption, and/or equivalent experience with comparable enterprise AI platforms (e.g., Claude for Enterprise, Claude Cowork, ChatGPT for Enterprise, Mistral, or similar), including designing or deploying AI agents in a business context.</span></p><br></li></ul><br><br><ul><li><p><span>Industry focus&nbsp;in&nbsp;one of the following: Financial Services &amp; Banking, Aviation, Oil &amp; Gas, or Government/Public Sector.</span></p><br></li></ul><br><ul><li><p><span>Technical skillset across Copilot, Copilot Studio, and Power Platform.</span></p><br></li></ul><br><ul><li><p><span>Hands-on experience developing custom agents using Agent Builder (Copilot Studio lite), Copilot Studio, or Foundry.</span></p><br></li></ul><br><ul><li><p><span>Consultative skillset in adoption and change management.</span></p><br></li></ul><br><ul><li><p><span>6+&nbsp;years experience&nbsp;working in a customer-facing role (e.g.,&nbsp;internal&nbsp;and/or external).</span></p><br></li></ul><br><ul><li><p><span>6+&nbsp;years experience&nbsp;leading technical projects.</span></p><br></li></ul><br><ul><li><p><span>Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).</span></p><br></li></ul><br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The ESM Systems Engineer III is required to be certified at the expert level in multiple disciplines of systems and security (e.g., Azure Solutions Architect, Windows Server Hybrid Administrator, &amp; CISSP) and provides high-level engineering and management support for all Enterprise systems. ESMs support Enterprise-class infrastructure in the RCC-SWA by providing optimization, administration, and technical documentation of all infrastructure systems. ESMs resolve and complete assigned cases and change requests and act as an escalation point for support issues. The core infrastructure technology duties include Microsoft Active Directory, Microsoft Entra ID (formerly Azure Active Directory), Microsoft Configuration Manager (formerly System Center Configuration Manager (SCCM) / Microsoft Endpoint Configuration Manager (MECM)), Windows Server Update Services (WSUS), Structured Query Language (SQL), Active Directory Federation Services (ADFS), Microsoft Identity Manager / Forefront Identity Manager (MIM/FIM), Domain Name System (DNS), Online Certificate Status Protocol (OCSP), and Public Key Infrastructure (PKI) system security and Group Policy, PowerShell scripting, and top-level support for enterprise-wide initiatives in a virtualized environment. The position is a senior role and will mentor Systems Engineers and serve as the primary support entity for problem escalation, reporting directly to the section team lead. Broad knowledge and expert hands-on experience in a large Enterprise are essential for success in this role. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position. Responsibilities + Provides Enterprise-level support for Active Directory, Microsoft Entra ID (formerly Azure Active Directory), and Windows File Services in an Enterprise environment for global initiatives. + Performs problem Management and Root Cause Analysis for Corporate Identity Management in a large-scale Department of Defense setting. + Serves as an escalation point for application support and troubleshooting, provides guidance and direction in the resolution of escalated issues and complex production, application, or system problems. + Installs, configures, and maintains Microsoft Active Directory, Microsoft Enterprise tools, and third-party software. + Coordinates and implements patch management, monthly Windows update deployments process to Servers and Workstations, Analyze SCCM / Intune log files, application packaging, and distribution, operating system deployment (OSD), custom reporting using SQL and creating WQL queries. Create desktop and server images utilizing technologies such as MDT. + Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps. + Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation. + Troubleshoot servers and infrastructure equipment, assess networking requirements and implement solutions, and make accurate, independent decisions under pressure. + Coordinate work and communicate status, issues, and documentation clearly across teams and stakeholders. + Manage and prioritize multiple complex tasks simultaneously in a fast-paced, deadline-driven environment. + Performs other duties and assignments as required. Qualifications + Qualifications: + Security Clearance: + Requires an active Secret Clearance + Education / Certifications: One-year related experience can be substituted for one year of education if the degree is required. + Bachelor’s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. + This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. + The authorized certifications for this job title are listed as follows: + Baseline: + Cisco: CCNP: Certified Network Professional - Security + CompTIA: CASP+ ce: Advanced Security Practitioner + CompTIA: SecurityX ce + GIAC: GCED: Certified Enterprise Defender + GIAC: GCIH: Certified Incident Handler + ISACA: CISA: Certified Information Systems Auditor + ISC2: CCSP: Certified Cloud Security Professional + ISC2: CISSP (or Associate): Certified Information Systems Security Professional + Computing Environment (CE): + Microsoft: 365 Certified: Enterprise Administrator Expert + Microsoft: Certified: Azure Database Administrator Associate + Microsoft: Certified: Azure Security Engineer Associate + Microsoft: Certified: Azure Solutions Architect Expert + Microsoft: MCSA: Cloud Platform + Microsoft: MCSA: Windows Server 2012 + Microsoft: MCSA: Windows Server 2016 + Microsoft: MCSE: Cloud Platform and Infrastructure + Microsoft: MCSE: Core Infrastructure + Microsoft: MCSE: Data Management and Analytics + Microsoft: MCSE: Productivity Solutions Expert + Microsoft: MCSE: Server Infrastructure 2012 + Microsoft: MCTS: Administering and Deploying System Center 2012 Configuration Manager (SCCM) + Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. + Minimum of 5 years of experience (10 preferred) in demonstrating the ability and aptitudes required to perform technical, managerial, or analytical work and coordination involving management of Enterprise level information systems. + Platforms including a combination of the following: + Microsoft Active Directory + Microsoft Entra ID (formerly Azure Active Directory) + Microsoft Configuration Manager (MCM), formerly System Center Configuration Manager (SCCM) / Microsoft Endpoint Configuration Manager (MECM), Intune, Windows Server Update Services (WSUS) + Structured Query Language (SQL) + Microsoft Identity Manager / Forefront Identity Manager (MIM/FIM) + Active Directory Federation Services (ADFS) + Domain Name System (DNS) + Public Key Infrastructure (PKI) + Azure Virtual Desktop in a Wide Area Network. + Experience with a customer service-oriented company. + Skills &amp; Technology Used: + Proficiency in using a computer - desktop or laptop. + Proficiency in using Microsoft productivity software. + Proficiency in using Email client software. + Ability to troubleshoot servers and infrastructure equipment, assess networking requirements and provide solutions, and make accurate and independent decisions under pressure. + Excellent organizational, interpersonal, written, and verbal communication skills. + Ability to perform comfortably in a fast-paced, deadline-oriented work environment and to successfully execute many complex tasks simultaneously. + Ability to Install, configure, and maintain Microsoft Active Directory, Microsoft Enterprise tools, and third-party software utilities for hardware systems within operational guidelines. + Active Directory, Microsoft Entra ID (formerly Azure Active Directory) and Windows Enterprise environment. + Microsoft Configuration Manager (formerly System Center Configuration Manager (SCCM) / Microsoft Endpoint Configuration Manager (MECM)). + Ability to analyze SCCM / Intune log files, application packaging, and distribution, operating system deployment (OSD). + MS Active Directory Domain Services. + MS Active Directory Certificate Services (AD CS). + Ability to create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>The Network Assurance Analyst is responsible for reviewing the operator’s network elements and operational systems and the implementation of controls to detect/prevent/mitigate errors affecting potential or generated revenue.</span></p><br><p><span>Responsibility:</span></p><br><ul><li><p><span>Identify "risk", operational and financial impacts relating to systems and network elements and facilitate the implementation of required controls to mitigate identified risks.</span></p><br></li><li><p><span>Troubleshoot revenue programs and billing system parameters for accurate and proper billing set up and price rating accuracy.</span></p><br></li><li><p><span>Carry out revenue assurance activities for revenue streams monitoring and follow up alarms raising by RA system and other controls assurance activities.</span></p><br></li><li><p><span>Asses implemented controls for efficiency and effectiveness and develop and monitor KPIs for difference core areas of revenue streams</span></p><br></li><li><p><span>Conduct review of revenue booking and conduct analysis of revenue and other important trends</span></p><br></li><li><p><span>Participate in cross-functional teams to resolve revenue assurance and network assurance issues and develop/implement the necessary controls.</span></p><br></li><li><p><span>Maintain Revenue Assurance department systems, system upgrades, software upgrades and hardware implementation.</span></p><br></li><li><p><span>Engage in Zain’s general network projects and assess the impact of such project on RA functions and end customers.</span></p><br></li><li><p><span>Perform acceptance testing for the new developed RA adapter, new software/application release or upgrades to ensure functionality and adherence to Zain's standards.</span></p><br></li><li><p><span>Work with vendors to implement, maintain and enhance revenue assurance initiatives throughout the business.</span></p><br></li><li><p><span>Assure the integrity of RA system’s data and maintain the accuracy of the system’s reference data.</span></p><br></li><li><p><span>Monitor the daily performance and usage trends generated by the revenue assurance tool.</span></p><br></li><li><p><span>Perform cross-systems validation to assure systems synergy.</span></p><br></li><li><p><span>Create, maintain, and enhance best practice standards in written evidence, analytical charts, and written reports/presentations.</span></p><br></li><li><p><span>Document the department’s existing workflows and processes</span></p><br></li><li><p><span>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</span></p><br></li><li><p><span>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</span></p><br></li><li><p><span>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activitie</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><b><span>Skills:</span></b></p><br><ul><li><p><span>Ability to communicate, present and influence all levels of the organization</span></p><br></li><li><p><span>Expertise in revenue assurance systems</span></p><br></li><li><p><span>Excellent understanding of network elements and their assurance within the telecom sector</span></p><br></li><li><p><span>Understanding of modelling, financial accounting and reporting</span></p><br></li><li><p><span>Ability to run deep dive analyses</span></p><br></li><li><p><span>Experience with data mining, analytics, dashboards and problem structuring</span></p><br></li><li><p><span>Understanding of SQL to query and manipulate large data sets for analysis</span></p><br></li><li><p><span>Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</span></p><br></li><li><p><span>Clear ability to understand the dynamics of financial data to extract relevant information</span></p><br></li><li><p><span>Excellent written and verbal communication skills</span></p><br></li><li><p><span>Ability to analyze a situation and produce creative, original and useful solutions</span></p><br></li><li><p><span>Understanding of designing KPIs, reports, dashboards</span></p><br></li><li><p><span>Strong understanding of telecommunications products, trends and technology markets</span></p><br></li></ul><p><span>Education Level &amp; Major: Bachelor’s degree in computer engineering, Information Technology, Management Information Systems, or a related field</span></p><br> <br> <br> </div>

<p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The SharePoint Administrator/Developer will provide enterprise-level SharePoint administration, development, and customer support to military and civilian users. This role requires expertise in SharePoint infrastructure design, deployment, customization, and maintenance to ensure optimal system performance and user experience. The administrator will be responsible for gathering business requirements, designing tailored SharePoint solutions, and implementing best practices for collaboration, document management, automation, and security. This position demands strong skills in SharePoint Online, SharePoint 2019, Power Platform (Power Automate, Power Apps, Power BI), and Microsoft 365 integration to enhance operational efficiency. The candidate will work closely with stakeholders to analyze business needs, develop scalable solutions, and ensure compliance with enterprise security policies and military standards. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p><strong>Responsibilities</strong></p><ul><li>Administer and configure Microsoft SharePoint 2019 and SharePoint Online at an enterprise level.</li><li>Manage SharePoint Enterprise Search, including index configurations and scheduling.</li><li>Plan, install, and maintain service packs, hotfixes, updates, and patches in a multi-server SharePoint environment during off-peak hours.</li><li>Utilize tools such as Event Viewer, ULS logs, Power BI, and Microsoft Graph API for troubleshooting and performance monitoring.</li><li>Implement Microsoft 365 integration, including Teams, OneDrive, and Power Platform (Power Apps, Power Automate, and Power BI).</li><li>Develop and maintain high-level technical and engineering documentation.</li><li>Act as the SharePoint subject matter expert, providing training and end-user support.</li><li>Demonstrate expertise in modern web development technologies, including SPFx (SharePoint Framework), React, TypeScript, PnP (Patterns and Practices), and the Client-Side Object Model (CSOM).</li><li>Customize SharePoint Online and SharePoint 2019 sites using modern design templates, JSON formatting, and adaptive cards.</li><li>Develop, automate, and manage workflows using Power Automate (Flow) and Microsoft Forms.</li><li>Ensure compliance with Zero Trust Security models, Microsoft Security &amp; Compliance Center policies, and Information Assurance (IA) standards.</li><li>Apply Security Technical Implementation Guidelines (STIGs) for governance and security.</li><li>Troubleshoot site-related issues, manage user permissions, and assist with site creation and configuration.</li><li>Automate SharePoint administration tasks using PowerShell and Microsoft Graph API.</li><li>Assist database administrators with configuring and monitoring SQL Server databases supporting SharePoint.</li><li>Performs other duties and assignments as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Requires an active Secret Clearance.</li><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.</li><li>Associate Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field.</li><li>This position requires candidates to adhere to DoD 8570.01. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: Security+ ce CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional COMPUTING ENVIRONMENT (CE): Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: MCA: Certified Architect ( Any ) Microsoft: MCITP: Database Administrator 2008 Microsoft: MCITP: Database Developer 2008 Microsoft: MCITP: Enterprise Administrator Microsoft: MCITP: SharePoint Administrator 2010 ( Technical III for SharePoint Admin only ) Microsoft: MCSA: Certified Solutions Associate: SQL Server 2012 Microsoft: MCSA: SQL 2016 Database Admin Microsoft: MCSA: SQL 2016 Database BI Development Microsoft: MCSA: SQL 2016 Database Dev Microsoft: MCSA: Windows Server 2008/2012/2016 Microsoft: MCSD: Microsoft Certified Solutions Developer ( Any ) Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Data Management and Analytics Microsoft: MCSE: Productivity Solutions Expert</li><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.</li><li>At least five years of hands-on experience with Windows Server administration and Active Directory management, with a strong understanding of security principles, access controls, and compliance best practices in an enterprise environment.</li><li>Expert proficiency in web design and development, including HTML5, CSS3, JavaScript, and modern SharePoint Framework (SPFx), React, and TypeScript.</li><li>Proven ability to develop, deploy, and manage SharePoint web parts, lists, libraries, and workflows while designing, maintaining, and administering SharePoint portals.</li><li>Strong documentation skills with the ability to create technical documentation, user guides, and training materials, along with the capability to interact with key stakeholders, gather business requirements, and translate them into effective SharePoint solutions.</li><li>Experience working with Infrastructure, Web Servers (IIS), SharePoint Administration, and Microsoft 365 integration, as well as knowledge of Power Platform (Power Automate, Power Apps, Power BI) for workflow automation and business process optimization.</li><li>Experience with a customer service-oriented company.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>About the Role</b> Al Mulla Exchange is seeking an experienced technology leader to head its Information Technology function and drive enterprise-wide digital transformation initiatives. The Head of Department IT will be responsible for defining and executing the organization's technology strategy, strengthening cybersecurity and operational resilience, modernizing technology platforms, and ensuring technology remains a strategic business enabler. The role will lead a multidisciplinary technology team of 60+ professionals across Kuwait, India, Egypt, and other locations. In addition, the incumbent will provide technology leadership and support across multiple subsidiaries and affiliated entities, driving standardization, innovation, and the alignment of technology initiatives with the broader strategic objectives of the Company.</p><p><b>Key Responsibilities</b></p><p><b>Technology Strategy &amp; Leadership</b></p><ul><li>Develop and execute the organization's long-term technology vision and roadmap aligned with corporate strategy.</li><li>Advise executive leadership on technology investments, digital innovation, cybersecurity, and emerging industry trends.</li><li>Build technology capabilities that support future business growth, scalability, operational efficiency, and customer experience.</li><li>Drive continuous innovation through the adoption of AI, Machine Learning, Intelligent Automation, Cloud, APIs, Data Analytics, and emerging technologies.</li></ul><p><b>Digital Transformation</b></p><ul><li>Lead enterprise-wide digital transformation initiatives across customer channels, business operations, compliance, treasury, and support functions.</li><li>Drive modernization of enterprise applications and technology platforms.</li><li>Enhance customer experience across Branch, Mobile, Web, Kiosk, and digital ecosystems.</li><li>Champion agile delivery methodologies and continuous improvement.</li></ul><p><b>Technology Delivery</b></p><ul><li>Oversee the successful execution of strategic IT programs and enterprise projects.</li><li>Ensure timely delivery of high-quality technology solutions while maintaining operational stability.</li><li>Establish robust governance, architecture standards, and software development best practices.</li><li>Lead enterprise application development and system integration initiatives.</li></ul><p><b>IT Operations &amp; Infrastructure</b></p><ul><li>Ensure high availability, scalability, security, and performance of enterprise infrastructure.</li><li>Lead infrastructure modernization, cloud adoption, disaster recovery, business continuity, and capacity planning.</li><li>Oversee IT Service Management (ITSM), helpdesk operations, asset management, and production support.</li></ul><p><b>Information Security &amp; Risk</b></p><ul><li>Ensure compliance with regulatory requirements, cybersecurity standards, and internal governance policies.</li><li>Strengthen information security frameworks and operational resilience.</li><li>Collaborate with risk, compliance, audit, and business stakeholders to maintain secure technology environments.</li></ul><p><b>Enterprise Integrations</b></p><ul><li>Lead API strategy and integration with banks, payment gateways, remittance partners, fintech platforms, AML systems, and third-party providers.</li><li>Ensure secure, scalable, and high-performing integration architecture.</li></ul><p><b>People Leadership</b></p><ul><li>Inspire, mentor, and develop a high-performing technology organization.</li><li>Build future leadership capabilities and succession plans.</li><li>Foster a culture of innovation, accountability, collaboration, and continuous learning.</li><li>Identify talent gaps and lead recruitment of world-class technology professionals.</li></ul><p><b>Vendor &amp; Financial Management</b></p><ul><li>Own the IT budget and technology investment strategy.</li><li>Build strategic partnerships with technology vendors and service providers.</li><li>Drive cost optimization while maintaining service excellence.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The ideal candidate is an accomplished technology executive with a strong record of leading enterprise technology organizations within the banking, financial services, payments, fintech, or remittance industry. You possess a strategic mindset, excellent business acumen, and the ability to translate technology into measurable business value. You thrive in complex, fast-paced environments and have successfully led large-scale digital transformation initiatives while managing geographically distributed teams.</p><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. Master's degree (MBA, MIS, or equivalent) is preferred.</li><li>15+ years of progressive IT leadership experience. Minimum 8 years in senior leadership roles managing enterprise technology functions.</li><li>Demonstrated experience within Banking, Financial Services, FinTech, Payments, or Remittance industries.</li><li>Proven success in leading enterprise-scale digital transformation initiatives.</li><li>Strong expertise in enterprise architecture, software engineering, cloud technologies, cybersecurity, API integration, IT governance, and infrastructure management.</li><li>Experience managing large, multicultural teams across multiple geographies.</li><li>Professional certifications such as PMP, TOGAF, ITIL, CISSP, AWS/Azure, or equivalent will be an advantage.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br><br>2026-07-02&amp;#xa;&amp;#xa;<p><b>Country:</b></p><br><br>United States of America&amp;#xa;&amp;#xa;<p><b>Location:</b></p><br><br>US-TX-EL PASO-M2 ~ 7201 Montana Ave ~ BLDG M2&amp;#xa;&amp;#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&amp;#xa;&amp;#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​&amp;#xa;&amp;#xa;<p><b>Security Clearance Type: </b></p><br><br>DoD Clearance: Secret&amp;#xa;&amp;#xa;<p><b>Security Clearance Status: </b></p><br><br>Active and existing security clearance required on day 1<br><br><p>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.</p><br><br><br><p><b>What You Will Do :</b></p><br><br><p>The Dimensional Test Equipment (DTE) / Automatic Test Equipment (ATE) Engineer</p><br><br><p>As the principal authority for the support and maintenance of the contractor supplied</p><br><br><p>PATRIOT depot test stations, except for General Electric Test Set, the ATE engineer shall:</p><br><br><p>1. assist with determining operating ability of all contractor test equipment</p><br><br><p>2. verify that all test station manuals, test procedures, test software, fixtures, and Units</p><br><br><p>Under Test (UUT) are the correct configuration</p><br><br><p>3. assist in isolating problems between test station hardware, software, and UUT</p><br><br><p>4. assist and resolve test station software problems at system and UUT level</p><br><br><p>5. provide direct interface with contractor test personnel when additional testing</p><br><br><p>experience is required</p><br><br><p>6. coordinate training with KAD Depot trained technicians</p><br><br><p>7. schedule both informal classroom and practical exercise training activities that refresh previous depot training lessons</p><br><br><br><p>The DTE/ATE support personnel provide the technical operating knowledge, electrically and mechanically, as well as extensive practical experience to effectively operate, maintain and provide “self-sufficiency” training to the in-country support personnel. The DTE specialist will provide hands-on maintenance support and operational training on the repair of the Radar transmitter Battery Replaceable Units (BRU’s). Systems are computer driven and training will consist of both electronic and mechanical repair for the units under test. Working under a Patriot Test Station Lead, this position will require hands-on operation, maintenance and sustainment of the PAT 243 and PAT 247 Patriot test stations in support of Patriot Configuration 3+ systems. This will include operating troubleshooting and sustaining the coolant oil processing unit and Radar coolant group to ensure oil flow and glycol resistivity requirements are met for system unit operation. This will also include sustaining and troubleshooting converters, inverters and electric circuit’s assembly for the transmission system, by tracking signals and measuring voltage, current and resistance measurements to isolate problems to the component level on the Pat 247 test station. Functionally verifies the operational condition of the PAT 243, 244 and PAT 247 test stations to verify operational status. Demonstrates proper maintenance, sustainment, repair procedures and techniques. Participates in on-the –job training programs. Prepares, fills out and submits maintenance reports, system problem reports (SPR’s) and performs other duties as directed.</p><br><br><br><p><b>This position is located in Kuwait.</b></p><br><br><br><br><p><b>&nbsp;Qualifications You Must Have :</b></p><br><br><p>Must have four (4) years of demonstrated knowledge and experience in the operation, maintenance and sustainment of Dimensional Test Equipment (DTE) Station equipment and for testing, troubleshooting and repairing Patriot electronics Assemblies and Subassemblies to the component level, or equivalent test stations. Experienced in reading and understanding engineering drawings, schematics, books, technical documents and PC software. Demonstrated skills in using general tools and general use commercial test equipment, also in replacing component parts on circuit card assemblies. Must be able to work in extreme desert environments and lift 50 pounds. Must have a good understanding of standard industrial test equipment such as digital volt meters, high voltage probes, power meters, spectrum analyzers, frequency counters and oscilloscopes. A Secret Security Clearance is required.</p><br><br><br><p><b>Qualifications We Prefer:</b></p><br><br><p>A minimum of 6 to 8 years hands on knowledge and experience operating, maintaining and sustaining PAT 243, and PAT 244 test stations or equivalent test stations. Demonstrated experience working on Configuration 3 system assemblies and subassemblies. Experience working in and with a Middle East customer directly. Knowledge and experience in maintaining and sustaining DTE test station equipment.</p><br><br><br><p><b>Required Education:</b></p><br><br><br><p>Bachelor's degree&nbsp;in related field and 8-12 years of related experience.&nbsp;</p><br><br><br><p><b>What We Offer:</b></p><br><br><br><p>Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.</p><br><br><br><p><b>Additional Information:</b></p><br><br><br><p>Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products</p><br><br><br><p>#Patriot</p><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend&nbsp;select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>

<p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>The WAN Engineer is required to be certified at the expert level in multiple disciplines of networks and security (e.g. CCNP/CCIE &amp; CISSP). WAN Engineers performs operation and maintenance (O&amp;M) for the RCC-SWA enterprise network infrastructure. WAN Engineers will ensure stability and provide daily support of a geographically dispersed Wide Area Network Infrastructure and are responsible for design, troubleshooting, optimization, administration, change management and technical documentation. Must have expert knowledge of Cisco routers, switches, VPN devices, and routing protocols.</p><p>Program: OMDAC-SWACA</p><p>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p><strong>Responsibilities</strong></p><ul><li>Responsible for maintaining and operating routers and switches throughout the Southwest Asia Area of Responsibility.</li><li>Configures Open Short Path First (OSPF), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Multi-Protocol BGP (MP-BGP), Dynamic Multipoint Virtual Private Networking (DMVPN), Multi-Protocol Label Switching (MPLS), Virtual Routing and Forwarding (VRF), and Quality of Service (QoS).</li><li>Identify problems and troubleshoot DMVPN phases 1-3.</li><li>Evaluates network performance and adjusts the network infrastructure hardware and software to include, but not limited to, routers, switches, and network management tools, in order to operate and optimize network performance.</li><li>Perform regular system maintenance in support of IAVA vulnerabilities and CCRI compliance.</li><li>Perform capacity planning for communications networks carrying data, voice, and video.</li><li>Monitors availability and reliability of the WAN and supported infrastructure utilizing DX NetOps Spectrum, SolarWinds Orion and Cisco DNA Center.</li><li>Executes engineering best practices in network builds, integration, testing, and documentation while adhering to security fundamentals provided by DISA s Security Technical Implementation Guides (STIGs).</li><li>Ensure that all managed technologies are compliant with current DISA Security Technical Implementation Guides (STIGs).</li><li>Assist with identifying and investigating malicious network activity.</li><li>Create, update, and maintain detailed network diagrams.</li><li>Create and track network issues/requests using the ServiceNow ticketing system.</li><li>Performs other duties and assignments as required.</li></ul><p><strong>Qualifications</strong></p><ul><li>Security Clearance: Requires an active Secret Clearance</li><li>Education / Certifications: One-year related experience can be substituted for one year of education if the degree is required. Associates Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</li><li>BASELINE: Cisco: CCNP: Certified Network Professional - Security ( Cannot be used as a dual qualifier ) CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler ISACA: CISA: Certified Information Systems Auditor ISC2: CCSP: Certified Cloud Security Professional ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional</li><li>COMPUTING ENVIRONMENT (CE): Cisco: CC-DN-A: Certified DevNet Associate Cisco: CCIE: Certified Internetwork Expert ( Any ) Cisco: CCNP: Certified Network Professional ( Any ) ( Cannot be used as a dual qualifier )</li><li>Experience : One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. At least 10 years of practical experience working with network and systems technologies. A high level of understanding and experience with data network systems, routing, switching, Virtual Routing and Forwarding (VRF), MPLS, and layer 2 protocols. Experience with VPN technologies. A solid background with TCP/IP and must be able to troubleshoot all supported network protocols. Experience with creating and maintaining custom python scripts. Experience working with and maintaining Cisco DNA Center Experience with a customer service-oriented company.</li><li>Skills &amp; Technology Used: Ability to verify that all systems under the direct control of RCC-SWA are properly configured in accordance with the Higher Headquarters, Local, and DISA STIG configuration policies. Ability to manage asset documentation for accreditation and authorization. Ability to assess networking requirements and provide solutions. Ability to make accurate and independent decisions under pressure. Ability to successfully execute many complex tasks simultaneously. Expert ability to troubleshoot infrastructure equipment. Excellent organizational, interpersonal, written, and verbal communication skills Ability to perform comfortably in a fast-paced, deadline-oriented work environment. Ability to successfully execute many complex tasks simultaneously across departmental boundaries.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Requires an active Secret Clearance</li><li>Education / Certifications: One-year related experience can be substituted for one year of education if the degree is required. Associates Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</li><li>BASELINE: Cisco: CCNP: Certified Network Professional - Security ( Cannot be used as a dual qualifier ) CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler ISACA: CISA: Certified Information Systems Auditor ISC2: CCSP: Certified Cloud Security Professional ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional</li><li>COMPUTING ENVIRONMENT (CE): Cisco: CC-DN-A: Certified DevNet Associate Cisco: CCIE: Certified Internetwork Expert ( Any ) Cisco: CCNP: Certified Network Professional ( Any ) ( Cannot be used as a dual qualifier )</li><li>Experience : One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. At least 10 years of practical experience working with network and systems technologies. A high level of understanding and experience with data network systems, routing, switching, Virtual Routing and Forwarding (VRF), MPLS, and layer 2 protocols. Experience with VPN technologies. A solid background with TCP/IP and must be able to troubleshoot all supported network protocols. Experience with creating and maintaining custom python scripts. Experience working with and maintaining Cisco DNA Center Experience with a customer service-oriented company.</li><li>Skills &amp; Technology Used: Ability to verify that all systems under the direct control of RCC-SWA are properly configured in accordance with the Higher Headquarters, Local, and DISA STIG configuration policies. Ability to manage asset documentation for accreditation and authorization. Ability to assess networking requirements and provide solutions. Ability to make accurate and independent decisions under pressure. Ability to successfully execute many complex tasks simultaneously. Expert ability to troubleshoot infrastructure equipment. Excellent organizational, interpersonal, written, and verbal communication skills Ability to perform comfortably in a fast-paced, deadline-oriented work environment. Ability to successfully execute many complex tasks simultaneously across departmental boundaries.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Production Manager – Food Manufacturing</p><p>An experienced and results-oriented Production Manager is sought to lead and oversee complete production operations in the food manufacturing industry. The ideal candidate should possess strong hands-on production experience, excellent leadership skills, and the ability to ensure production targets, quality, efficiency, and food safety standards are consistently achieved.</p><p>Key Responsibilities</p><p>• Lead, plan, and control daily production operations to achieve production targets, quality standards, and timely delivery.</p><p>• Manage, motivate, and develop the production team, including Operators, Production Assistants, and Technicians.</p><p>• Ensure compliance with GMP, ISO, Food Safety, SOPs, and company quality standards.</p><p>• Coordinate with Quality, R&amp;D, Sales, Warehouse, Procurement, and other departments to ensure smooth and efficient production operations.</p><p>• Monitor production performance, KPIs, productivity, waste, downtime, and resource utilization, and implement continuous improvement actions.</p><p>• Ensure availability of raw materials, recipes, manpower, equipment, and other resources required for production.</p><p>• Identify and resolve production and operational problems effectively, including coordination of machine troubleshooting, preventive maintenance, and production-line issues.</p><p>• Monitor finished products and production records to ensure accurate quantities, quality compliance, and proper transfer to the warehouse.</p><p>• Support new product development, production trials, process improvements, and production scale-up in coordination with R&amp;D and Quality.</p><p>• Control production costs and waste while improving efficiency and utilization of manpower, materials, and equipment.</p><p>• Conduct team meetings, assign responsibilities, provide coaching and training, and maintain a safe, clean, and organized production environment.</p><p>Preferred Qualifications &amp; Experience</p><p>1. Bachelor’s or Master’s degree in Production Engineering, Mechanical Engineering, Food Engineering, Food Science, or a related field.</p><p>2. Minimum 5 years of total experience, including at least 2 years in a Production Manager or similar production management role.</p><p>3. Minimum 3 years of experience in Food Manufacturing, FMCG, or Food &amp; Beverage industry.</p><p>4. Strong practical knowledge of production operations, food safety, GMP, ISO, SOPs, and quality standards.</p><p>5. Proven experience in team leadership, production planning, KPI management, problem-solving, and continuous improvement.</p><p>6. Practical understanding of production machinery, troubleshooting, preventive maintenance, waste reduction, and cost control.</p><p>7. Excellent English communication skills; Arabic is an added advantage.</p><p>8. Strong proficiency in MS Office and ERP/software applications.</p><p>9. Strong leadership, decision-making, analytical, and time-management skills, with the ability to work effectively under pressure.</p><p>What We Offer</p><p>• Working Hours: 7:00 AM – 4:00 PM</p><p>• Salary: 700 – 1200 KWD (depending on experience and qualifications)</p><p>• Accommodation</p><p>• Transportation</p><p>• Annual Travel Ticket</p><p>How to Apply</p><p><br></p><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Production Management</li><li>Food Safety</li><li>Planning and Supervision</li><li>Team Leadership</li><li>Process Improvement</li><li>Effective Communication</li><li>Time Management</li><li>Problem Solving</li></ul></div>

<p>Are you ready to transform events into extraordinary experiences? Do you enjoy turning moments into memories? Join Radisson Hotel Group as and become the maestro of celebrations, where your passion meets limitless possibilities. Our people are at the core of our success. Your role guarantees variety and excitement every day. At Park inn by Radisson Hotel &amp; Apartments (Kuwait), we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments. We are currently seeking a M&amp;E Sales Coordinator to join our vibrant team. At Park inn by Radisson Hotel &amp; Apartments (Kuwait), we are in search of individuals who go beyond the resume those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences. We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning. As a M&amp;E Sales Coordinator you inject a heightened sense of ambition, a focus on delivering results, and a genuine passion for engaging with customers into the fabric of our dynamic Sales Team. Your role is pivotal in crafting memorable experiences for our clients, and your dedication to excellence sets the stage for unparalleled success in our events sales endeavors. Cultivate client relationships, grasp their meeting needs, and deliver tailored solutions. Promote meeting spaces, achieving revenue targets by effectively selling hotel offerings. Coordinate event logistics, ensuring meticulous planning from room setup to catering and AV requirements. Prepare and manage event contracts, ensuring compliance and timely payments. Maintain clear and prompt client communication, addressing special requests or changes. Provide administrative support, preparing reports and managing inquiries. Collaborate with hotel departments for a seamless guest experience. Collect client feedback to enhance meeting and event services continually.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong sales and negotiation skills for effective promotion of event spaces and services.</li><li>Passion for delivering exceptional customer service, adept at building and maintaining client relationships.</li><li>Excellent organizational and time-management abilities for coordinating multiple events simultaneously.</li><li>Keen eye for detail to ensure accurate management of all event logistics.</li><li>Outstanding verbal and written communication skills for professional interaction with clients and colleagues.</li><li>Proficiency in relevant software, including CRM systems and Microsoft Office applications.</li><li>Flexibility to thrive in a dynamic, fast-paced environment.</li><li>Strong problem-solving skills to address client needs and unexpected challenges.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Customer Success Manager role is pivotal in ensuring that our clients receive the highest level of service and support. As a key member of our team, you will be responsible for fostering strong relationships with clients, understanding their needs, and guiding them towards achieving their business objectives. This position is not just about maintaining customer satisfaction; it’s about creating lasting partnerships that drive mutual success. You will play an essential role in helping our clients navigate our services and solutions, ensuring they maximize their investments.</p><p>In this role, you will have the opportunity to grow your career in a dynamic environment that values innovation and collaboration. We pride ourselves on our inclusive team culture, where every voice is heard, and every idea is valued. As a Customer Success Manager, you will receive ongoing training and development opportunities to enhance your skills and advance your career. You will be supported by a dedicated team that is committed to your professional growth, ensuring you have the resources you need to succeed.</p><p>As you step into this role, you will not only contribute to the success of our clients but also to the strategic direction of our company. Your insights and feedback will be invaluable as we continue to evolve our services. This is an exciting opportunity for those who are passionate about customer success and want to make a significant impact in a thriving organization.</p><p><b>Responsibilities:</b></p><ol><li>Develop and maintain strong relationships with clients to understand their needs and ensure they are satisfied with our services, utilizing CRM tools to track interactions and outcomes.</li><li>Act as the primary point of contact for clients, addressing any concerns or issues promptly to enhance customer satisfaction and retention rates.</li><li>Collaborate with cross-functional teams to ensure that client feedback is incorporated into product development and service enhancement initiatives.</li><li>Conduct regular check-ins with clients to assess their usage of our products and services, providing insights and recommendations for optimization.</li><li>Develop and deliver training sessions for clients to help them utilize our services effectively, ensuring they achieve their desired outcomes.</li><li>Analyze customer data and feedback to identify trends and areas for improvement, informing strategic decisions and service offerings.</li><li>Prepare and present performance reports to clients, highlighting key metrics and demonstrating the value of our services in achieving their goals.</li><li>Facilitate onboarding processes for new clients, ensuring a smooth transition and integration into our systems.</li><li>Stay updated on industry trends and best practices in customer success management to continuously improve our service delivery and client engagement strategies.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Experience:</b> 3–5 years</p><p><b>Key Requirements:</b></p><ul><li>Kuwaiti National.</li><li>Customer Success or Account Management experience within SaaS, software, or digital solutions.</li><li>Strong client onboarding, adoption, retention, and relationship management experience.</li><li>Ability to understand customer business needs and maximize platform utilization.</li><li>Excellent communication and client engagement skills.</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br>Responsibility:<br>•<br>Lead and manage the SRE team to ensure effective monitoring, observability, and reliability practices across all digital channels.<br>•<br>Own and govern the Dynatrace platform, ensuring optimal utilization, standardization, and continuous improvement.<br>•<br>Define, implement, and evolve the observability strategy in alignment with business and technology goals.<br>•<br>Oversee monitoring operations for applications, infrastructure, and digital platforms (e.g., mobile apps and websites).<br>•<br>Ensure the development and standardization of dashboards, alerts, and business KPIs across all services.<br>•<br>Drive automation initiatives (e.g., auto-remediation, alert optimization, workflow automation) to improve efficiency and reduce manual effort.<br>•<br>Ensure full observability coverage for all new services, features, and system integrations.<br>•<br>Lead performance monitoring and optimization efforts to enhance system stability and user experience.<br>•<br>Oversee integrations between monitoring tools and other enterprise systems.<br>•<br>Establish and enforce best practices, standards, and governance for monitoring and incident management.<br>•<br>Ensure effective root cause analysis (RCA) practices and follow-up actions to prevent recurrence.<br>•<br>Monitor and report on system performance, availability, and reliability metrics.<br>•<br>Ensure proactive identification of risks, issues, and performance bottlenecks.<br>•<br>Validate and approve monitoring configurations, alerting strategies, and dashboard designs.<br>•<br>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies, Group policies and report any information/physical security breaches, non-compliance gaps or incidents to the supervisor/manager immediately<br>•<br>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait<br>•<br>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminates hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities to all youth .<br>What We Need From You<br>Skills:<br>•<br>Manage team workload, priorities, and resource allocation to ensure service reliability and operational efficiency.<br>•<br>Provide technical guidance, coaching, and mentorship to team members.<br>•<br>Set performance objectives and conduct regular evaluations for team members.<br>•<br>Collaborate with development, infrastructure, and business teams to ensure alignment and effective communication.<br>•<br>Operating Systems &amp; Infrastructure Awareness<br>•<br>Troubleshooting &amp; Root Cause Thinking<br>•<br>Intermediate - Networking background<br>•<br>Intermediate - Programming and development (Java script, React, React Native etc.)<br>•<br>Intermediate - SQL/ PLSQL<br>Education Level &amp; Major: Bachelor s degree in Computer Science, Information Technology, Software Engineering, or a any related field.<br>About Application Process<br>If you meet the criteria and you are enthusiastic about the role, we would welcome your application.<br>To<br>complete the application you would need the following document(s):<br>• Resume/CV<br>• Passport-size photograph<br>• Highest Education Qualification<br>• Copy of Civil ID/Passport<br>Apply for This Vacancy<br>Back<br></div></section>