Sales Rep. Jobs in Kuwait
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Job Description<br><br>Assists the Director of Human Resources in the overall management and administration of the human resources function. Specific responsibilities include hiring; employee/labor relations issues and investigations, wage and salary administration, training and development, affirmative action compliance, worker's compensation and safety and the<br><br>Responsibilities<br><br>What will I be doing?<br><br>Requirements<br><br>The Human Resources Assistant Director directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage/benefit administration, compliance with statutory requirements and the execution of employee relation activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives. The HR Director is also accountable for ensuring a proactive Human Resources environment consistent with profitability objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:<br><br>Ensure Affirmative Action Plan compliance by training management on the hotel's goals and interview and selection methods. Leads the hotel's quality program which involves a complete understanding of the standards and reporting format as well as the creation/design of related training and incentive programs to encourage consistent guest service by all team members. Analyzes reports to determine areas where continuous improvement methods can best be utilized. Manages the hotel's employee relations programs, including picnics, holiday parties, health fairs, employee communication sources, etc. and coordinates and directs staff through detailed oral and written instruction to facilitate successful completion of all related events/programs. Designs and implements new programs as may be needed for special promotions, events, or programs (e.g. safety, Olympics, blood drives). Manage and supervise the day-to-day HR Department operation. Communicate all applicable HR processes to managers and hotel staff relating to, but not limited to labor, contract compliance, disciplinary procedures, recruitment, orientation, staff relations, benefits, performance reviews, employment verifications and other HR related processes. Counsels and/or disciplines employees as needed, through clear, calm and direct oral and written communications, in accordance with the guidelines established by the hotel. Oversee the overall function of the HRIS System including, but not limited to all PAF data entry, separations, report generating, and other related functions. Responds to and negotiates on behalf of the hotel, all claims for unemployment. Supervises departmental and hotel staff regarding all issues relating to worker's Compensation to endure minimum exposure by the hotel to related expenses. Assists in or prepares periodic reports relating to the Human Resources function (e.g. EEO, labor turnover, payroll analysis, operational budget) through the use of a moderately complex computer system and written reports.<br><br>Qualifications<br><br>What are we looking for?<br><br>Skills<br><br>A Human Resources Assistant Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<br><br>Previous HR managerial experience Positive attitude Good communication and people skills Committed to delivering a high level of customer service, both internally and externally Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work under pressure Ability to work on their own or in teams<br><br>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<br><br>Excellent knowledge of hospitality Excellent knowledge of employment law and employee relations Previous experience in or equivalent role Positive attitude Excellent communication and people skills Committed to delivering a high level of customer service, both internally and externally Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work under pressure Ability to work on their own or in teams<br><br>What will it be like to work for Hilton?<br><br>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
<p><b>JOB SUMMARY </b></p><p><br></p><p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p><p>Ensuring Culinary Standards and Responsibilities are Met for Restaurant</p><p>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant. Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Maintains food preparation handling and correct storage standards. Recognizes superior quality products, presentations and flavor. Plans and manages food quantities and plating requirements for the restaurant. Communications production needs to key personnel. Assists in developing daily and seasonal menu items for the restaurant. Ensures compliance with all applicable laws and regulations regulations. Follows proper handling and right temperature of all food products. Estimates daily restaurant production needs. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented and creates decorative food displays.</p><p>Leading Kitchen Team</p><p>Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Leads shift teams while personally preparing food items and executing requests based on required specifications. Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensuring and maintaining the productivity level of employees. Ensures employees are cross-trained to support successful daily operations. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p><p>Establishing and Maintaining Restaurant Kitchen Goals</p><p>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc. Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work. Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Effectively investigates, reports and follows-up on employee accidents. Knows and implements company safety standards.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Handles guest problems and complaints. Interacts with guests to obtain feedback on product quality and service levels.</p><p>Managing and Conducting Human Resource Activities</p><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes. Manages employee progressive discipline procedures. Participates in the employee performance appraisal process, providing feedback as needed. Uses all available on the job training tools for employees. Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</p>
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<p>We are seeking a dynamic and strategic Director of Property Management to lead our team in Al Kuwait, Kuwait. This pivotal role is designed for an experienced professional who is passionate about real estate and possesses a keen vision for property management. As a leader in our organization, you will have the opportunity to shape the strategic direction of our property portfolio with a focus on operational excellence and fostering a culture of innovation & continuous improvement within the team.</p><p>In this leadership position, you will be responsible for overseeing all aspects of property management, including budgeting, tenant relations, and staff development. You will have the chance to implement cutting-edge technologies and practices that enhance operational efficiency and tenant experiences. This is a unique opportunity to influence the growth trajectory of our organization while working alongside a talented team committed to excellence in the real estate sector. As a Director, you will also play a crucial role in mentoring and developing your team, ensuring they have the skills and knowledge needed to excel in their roles. If you are a visionary leader with a passion for real estate and a commitment to excellence, we invite you to join our team and make a lasting impact on our properties and the communities we serve.</p><p><b>Responsibilities:</b></p><ol><li>To lead and oversee company's property management & leasing operations across all residential, commercial, and warehouse assets in Kuwait and regional subsidiaries. Responsible for business development, strategy formulation, financial planning, tenant retention, and ensuring operational excellence through cross-functional leadership.</li><li>Develop and implement strategic property management plans that align with the organization's goals, ensuring optimal performance and profitability across all properties.</li><li>Oversee and manage the day-to-day operations of the property management team, ensuring high levels of tenant satisfaction and operational efficiency.</li><li>Prepare and manage annual budgets for each property, analyzing financial performance and implementing cost-control measures to enhance profitability.</li><li>Establish and maintain strong relationships with tenants, addressing their needs and concerns promptly to enhance tenant retention rates.</li><li>Implement innovative technologies and systems to streamline property management processes and improve tenant experiences.</li><li>Conduct regular property inspections and assessments to ensure compliance with safety and quality standards, addressing any issues proactively.</li><li>Collaborate with the leasing team to develop competitive leasing strategies, optimizing occupancy rates and minimizing vacancy periods across all properties.</li><li>Supervise major maintenance and refurbishment programs. Ensure adherence to licensing, safety, and environmental regulations. Oversee energy consumption controls and contractor performance across FM services.</li><li> Build and maintain relationships with vendors and contractors to ensure quality services are provided, negotiating contracts to achieve the best value for the company.</li><li> Collaborate with cross-functional teams, including marketing, IT and finance, to develop strategies that drive occupancy rates and enhance property value.</li><li> Oversee financial management of properties, including budgeting, forecasting, and reporting, ensuring profitability and effective cost control measures are in place</li><li> Direct marketing initiatives including digital content, social media campaigns, and listings. Conduct market intelligence on competitors, attend broker meetings, and oversee tenant acquisition activities. Manage inbound leasing inquiries and ensure professional engagement with prospects.</li><li> Utilize technology solutions to streamline operations and improve reporting accuracy, ensuring data-driven decisions are made for property management.</li><li> Lead preparation of periodic business performance reports. Analyze leasing and occupancy trends, tenant profiles, and operational KPIs. Ensure compliance with internal policies, financial controls, and regulatory requirements.</li><li> Prepare and present comprehensive reports to top/senior management on property performance, highlighting key achievements and areas for improvement.</li><li> Lead the recruitment, training, and development of property management staff, fostering a culture of teamwork and continuous improvement.</li><li> Stay updated on industry trends and regulations, ensuring that the company remains compliant and competitive in the real estate market.</li></ol><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage and motivate a diverse team towards achieving common goals.</li><li>Expertise in financial management, including budgeting and forecasting, to ensure profitable property operations.</li><li>Excellent communication skills for building relationships with tenants, vendors, and internal stakeholders.</li><li>Proficient in utilizing property management software and technology to enhance operational efficiency.</li><li>Strategic thinking abilities to develop and implement effective property management plans.</li><li>Strong analytical skills to assess property performance and market trends for informed decision-making.</li><li>Influencing skills to negotiate contracts and manage vendor relationships to optimize service delivery.</li><li>15+ years in real estate leasing or asset/property management with min. 5+ years in leadership roles with P&L responsibility</li><li>Bachelor’s Degree in Business Administration, MBA or Real Estate Management diploma.</li><li>CFM, PMP certification is preferred</li><li>Arabic & English language proficiency.</li></ul></div>
Director, Centre for Teaching & Learning (CTL) American International University
Education & Training
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>About The American International University</strong> American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2.0, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Teaching and learning excellence is one of the University's principal strategic foundations and an essential enabler of every pillar of the RISE Strategy. Without it, research does not flourish, accreditation evidence is weak, students do not succeed, and employability outcomes disappoint. The Director of the Centre for Teaching & Learning is the person who builds, sustains, and continuously improves that foundation making this one of the most consequential academic leadership appointments AIU will make. For more information, visit: www.aiu.edu.kw</p><p><strong>Department Profile</strong> The Centre for Teaching & Learning (CTL) is AIU's institutional hub for teaching excellence, faculty development, and learning innovation. It operates under the Office of the VPAA and serves all five schools and the Foundation Programme working with over 120 full-time faculty and a growing adjunct complement. The CTL is newly established as one of AIU's strategic academic support centres under the Office of the Vice President for Academic Affairs. The Director serves as its founding leader, responsible for building the Centre's programmes, culture, partnerships, and institutional reputation from the ground up. The CTL carries three interconnected institutional mandates at AIU:</p><ul><li><strong>Faculty Excellence & Development:</strong> Building a culture of teaching excellence across AIU through structured professional development, peer observation, new faculty induction, individual coaching, and the scholarship of teaching and learning.</li><li><strong>Learning Innovation & Digital Education:</strong> Advancing instructional design, educational technology integration, and evidence-based pedagogy ensuring that every AIU course, regardless of modality, reflects current best practice and produces documented student learning outcomes.</li><li><strong>Assessment, Accreditation & Institutional Evidence:</strong> Generating, curating, and maintaining the teaching and learning evidence that WSCUC accreditation requires (the CTL Knowledge Repository, SLO assessment data, faculty development participation records, and the annual Teaching & Learning Impact Report).</li></ul><p><strong>Scope of Work</strong> The Director of the Centre for Teaching & Learning provides strategic and operational leadership across five interconnected domains all of which must function simultaneously and reinforce each other. The Director is simultaneously a faculty developer, an instructional designer, an assessment specialist, a grant administrator, and an institutional evidence builder. The Director also serves as an institutional change leader, fostering a culture of continuous improvement, innovation, collaboration, and evidence-informed educational practice across all academic units. This is not a role for a specialist who does one of these well; it is a role for a leader who does all of them, and who can build a centre that extends their capacity through institutional culture and peer networks.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Faculty Professional Development</strong></p><ul><li>Design, deliver, and continuously evaluate a structured, evidence-based faculty development programme across AIU covering evidence-based pedagogy, inclusive teaching, active learning, hybrid and online instruction, AI in teaching, student assessment design, and academic writing for publication</li><li>Lead the New Faculty Induction Programme each September (a structured, multi-day orientation covering AIU's mission and RISE Strategy, the SLO assessment cycle, course file requirements, LMS and technology tools, academic freedom, shared governance, and the CTL's services)</li><li>Establish and facilitate Faculty Learning Communities (peer groups organised around shared teaching interests, disciplinary challenges, or pedagogical themes as the primary vehicle for sustained, collegial professional development)</li><li>Coordinate and manage the peer observation of teaching cycle (providing the framework, training observers, facilitating feedback conversations, and maintaining confidential records that support faculty development without functioning as a surveillance mechanism)</li><li>Provide individual faculty consultations on course design, assessment strategy, student engagement, and teaching effectiveness (functioning as a trusted advisor, not an evaluator)</li><li>Develop and maintain the CTL professional development calendar, ensuring that sessions are scheduled at times accessible to all faculty (including those with heavy teaching loads), offered in formats appropriate to different needs, and evaluated for effectiveness after each cycle</li><li>Coordinate academic leadership development workshops for Programme Coordinators, Department Chairs, Associate Deans and Deans in collaboration with the Office of Faculty Affairs.</li><li>Develop an institutional teaching certification pathway aligned with the UK Professional Standards Framework (Advance HE) or equivalent international framework.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li> </li></ul><p></p></section>
Supervisor <br><br> Job Id :100194382<br><br>Hire Resume Writers<br><br>×<br><br>Please enter details to report job<br><br>Name*<br><br>Email*<br><br>Reason to report<br><br>Description<br><br>Required Senior Cleaning Supervisor / Team Leader<br><br>Department: Cleaning Services<br><br>Reports To: Operations Manager<br><br>Location: Kuwait<br><br>Position Summary<br><br>The Senior Cleaning Supervisor / Team Leader is responsible for leading and supervising cleaning teams delivering residential and commercial cleaning services. The role ensures that all cleaning projects at homes, apartments, villas, offices, and commercial premises are completed safely, efficiently, and to the highest quality standards. The supervisor is responsible for planning daily work, training junior staff, maintaining customer satisfaction, and ensuring proper use of equipment and cleaning materials.<br><br>Key Responsibilities<br><br> Team Leadership Lead and supervise junior cleaning staff on all assigned projects. Assign daily tasks and monitor productivity. Ensure team members follow company cleaning procedures and safety standards. Train, coach, and mentor new and junior cleaners. Conduct on-site quality inspections before leaving each project. Maintain discipline, teamwork, and professional conduct among staff. Residential & Commercial Cleaning<br><br>Supervise And Participate In Cleaning Services For<br><br> Houses and apartments. Villas. Offices and corporate premises. Retail shops. Warehouses and storage facilities. Schools, clinics, and other commercial properties. Move-in and move-out cleaning. Deep cleaning and post-renovation cleaning. Project Management Plan and organize daily cleaning schedules. Ensure projects are completed within the allocated time. Coordinate manpower, equipment, and cleaning supplies. Handle urgent customer requests and schedule changes. Report project completion to the Operations Manager. Quality Control Inspect all completed work before customer handover. Ensure cleaning standards meet company requirements. Resolve quality issues immediately. Follow up on customer feedback and implement improvements. Maintain consistent service quality across all projects. Customer Service Greet customers professionally and explain the work plan. Understand customer requirements and communicate them clearly to the team. Handle customer questions and minor complaints professionally. Escalate major issues to management when necessary. Ensure high levels of customer satisfaction and repeat business. Equipment & Inventory Ensure proper use of cleaning machines, tools, and chemicals. Monitor inventory levels and request additional supplies when required. Maintain equipment in good working condition. Report damaged or malfunctioning equipment promptly. Health & Safety Ensure compliance with health and safety procedures. Verify that all staff wear the required personal protective equipment (PPE). Train staff in the safe handling of cleaning chemicals and equipment. Report accidents, incidents, or hazards immediately. Promote a safe and organized work environment. Administrative Duties Record staff attendance and punctuality. Prepare daily job completion reports. Monitor team performance and productivity. Report customer feedback, incidents, and operational issues. Assist management with staff evaluations and performance reviews.<br><br>Qualifications<br><br> High school diploma or equivalent (minimum). Certificate or training in cleaning services, facilities management, or housekeeping is an advantage. Minimum 3–5 years of professional cleaning experience. At least 1–2 years of experience supervising cleaning teams. Valid driving licence is preferred.<br><br>Skills<br><br> Strong leadership and team management skills. Excellent knowledge of residential and commercial cleaning techniques. Experience with cleaning equipment, machines, and chemicals. Strong organizational and planning skills. Ability to manage multiple projects simultaneously. Excellent customer service and communication skills. Problem-solving and decision-making abilities. Attention to detail and commitment to quality.<br><br>Languages<br><br> English (Required) Arabic is an advantage.<br><br>Key Performance Indicators (KPIs)<br><br> Customer satisfaction scores. Quality inspection results. Number of completed projects delivered on time. Team productivity and efficiency. Reduction in customer complaints and callbacks. Staff attendance and punctuality. Proper use of cleaning materials and equipment. Compliance with safety procedures. Employee training and development progress.<br><br>Personal Attributes<br><br>The Ideal Candidate Should<br><br> Be an effective leader who motivates and supports the team. Lead by example through professionalism and strong work ethic. Be organized, dependable, and solution-oriented. Communicate clearly with customers and staff. Take ownership of every project from start to finish. Be calm under pressure and capable of managing challenging situations. Be committed to delivering exceptional cleaning services and maintaining the company’s reputation.<br><br>Career Growth<br><br>Outstanding performers may progress to Cleaning Operations Supervisor, Area Cleaning Manager, Facilities Services Manager, or Operations Manager, overseeing multiple teams, expanding service lines, and contributing to business development and training initiatives.<br><br>Employment Type<br><br>Full-Time – 10 to 12hrs/day – 30 days paid leave/yr, accommodation and transportation covered by the company<br><br>Salary<br><br>Basic KD120/mo<br><br>How To Apply<br><br>Send Your CV On Whats App Or Email<br><br>Whats App:0096596060410<br><br>recruit.staffq8@gmail.com<br><br>Hire House Cleaners<br><br>Basic Details<br><br>Location : Kuwait City , Kuwait<br><br>Qualification<br><br>Posted : 18 days ago<br><br>Job Type : Full-Time<br><br>Company : Kuwait Jobs<br><br>Contact Info<br><br>Mobile : Not-Mentioned<br><br>Alternate Mobile : Not-Mentioned<br><br>Email : recruit.staffq8@gmail.com
<p>The Driller is responsible for ensuring that the work in and around the drill floor and BOP as well as the rig up and rig down procedures and the drilling operations occurs in a safe and effective manner thereby meeting and / or exceeding Nabors Drilling Company's and the contracting Company's goals and objective for safety, production and budget. The Driller works under the direction and supervision of the Rig Manager. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world. Ability to perform essential functions of this position with or without reasonable Accommodations. Minimum 3 years experience as Driller with 3000 HP Rig Strong knowledge of the Floorhand, Motorhand and Derrickhand positions. Ability to wear respiratory protective devices. Ability to communicate in English - read-write -speak fluently.</p><p>Preferred Qualifications:</p><ul><li>High school diploma, certificate or equivalent</li><li>AC and/or SCR Rig experience</li><li>Completion of Certified Driller Level - Well Control course that is unexpired</li><li>Experience using computer and multiple screens to monitor drilling activities</li></ul><p>Anticipate potential problems, pre plan and implement corrective action in a timely manner thereby helping to ensure outcomes reach company goals for the drilling operations</p><p>Work with the Rig Manager to assist with post analysis reviews of critical actions and implement ongoing best practice activities for future operations.</p><p>Ensuring the safety of the drill crew and all support personnel working in and about the drill floor. Oversee proper rig up and rig down, continual preventive maintenance and repair of the equipment used in the drilling operations along with ensuring continual cleaning and housekeeping in and about the drill floor. Ensure drilling operations follow established plan. Substitute for a Floorhand in the absence of a trained Floorhand</p><p>Together with the Rig manager, continually train and develop employees working on the drilling rig so as to meet the employee's career goals while at the same time meeting the needs of the company.</p><p>Responsible for monitoring the progress of the drilling operation, determine when bits need to be changed while operating pumps, rotary table, draw-works and drill pipe. Ability to operate rig utilizing rig controls while monitoring operation of various equipment (pump pressures, weight indicator, drill string weight, etc.) Knowledge of Drilling rig equipment capacity and functionality including but not limited to Canrig Top Drives, accumulator units, draw works. Adjust mud pumps to maintain the proper circulation rate. Ability to perform basic math functions.</p><p>Essential Functions:</p><ul><li>Attention span to stay alert and attentive for up to 12 hour tour.</li><li>Able to works 28 days on and 28 days off, including holidays, weekends and or days and nights.</li><li>Able to work well with others while working in a close environment for extended periods of time with minimal ability to leave the driller's cabin.</li><li>Make important judgment decisions that affect the safety of the crew.</li><li>Give verbal instructions clearly and concisely.</li><li>Advanced knowledge of the emergency shut-in procedures and be able to respond to any emergency efficiently and professionally</li><li>Able to stand or stand and walk throughout the tour while wearing steel toed boots.</li><li>Occasionally climb steep stairs and walking on steel decking as well as gravel, board roads and area that can be covered in drilling fluids, mud, snow and ice.</li><li>Must be able to repetitively climb stairs and ladders, work in an unprotected environment as well as be able to lift / carry and work with items weighing upwards of 35 lbs.</li><li>Assist the Rig Manager with trouble shooting and problem-solving duties and decisive manner.</li><li>Other duties as required by the Rig Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Ability to perform essential functions of this position with or without reasonable Accommodations.</li><li>Minimum 3 years experience as Driller with 3000 HP Rig</li><li>Strong knowledge of the Floorhand, Motorhand and Derrickhand positions.</li><li>Ability to wear respiratory protective devices.</li><li>Ability to communicate in English - read-write -speak fluently.</li><li>High school diploma, certificate or equivalent</li><li>AC and/or SCR Rig experience</li><li>Completion of Certified Driller Level - Well Control course that is unexpired</li><li>Experience using computer and multiple screens to monitor drilling activities</li><li>Attention span to stay alert and attentive for up to 12 hour tour.</li><li>Able to works 28 days on and 28 days off, including holidays, weekends and or days and nights.</li><li>Able to work well with others while working in a close environment for extended periods of time with minimal ability to leave the driller's cabin.</li><li>Make important judgment decisions that affect the safety of the crew.</li><li>Give verbal instructions clearly and concisely.</li><li>Advanced knowledge of the emergency shut-in procedures and be able to respond to any emergency efficiently and professionally</li><li>Able to stand or stand and walk throughout the tour while wearing steel toed boots.</li><li>Occasionally climb steep stairs and walking on steel decking as well as gravel, board roads and area that can be covered in drilling fluids, mud, snow and ice.</li><li>Must be able to repetitively climb stairs and ladders, work in an unprotected environment as well as be able to lift / carry and work with items weighing upwards of 35 lbs.</li><li>Assist the Rig Manager with trouble shooting and problem-solving duties and decisive manner.</li></ul>
<p>The Data Center Electrical Engineer is responsible for the engineering-level ownership, reliability, safety, and performance of the data center electrical power infrastructure, from the utility intake through to the rack level. The role manages electrical maintenance strategy, switching procedures, electrical safety programs, vendor activities, spare parts planning, and system performance. The Electrical Engineer also directs the electrical manning technicians, authorizes and leads critical switching operations, and acts as the electrical authority during incidents and escalations.</p><p>Key Responsibilities</p><ul><li>Take engineering ownership of the data center electrical infrastructure, including MV/LV distribution systems, HV/MV switchgear, GIS/AIS, transformers, RMUs, UPS systems, STS/ATS systems, generators, fuel systems, batteries, and protection systems.</li><li>Develop, maintain, and control electrical switching procedures.</li><li>Authorize, lead, and supervise HV/MV and critical LV switching operations.</li><li>Manage the arc flash and electrical safety program for the data center.</li><li>Ensure full compliance with Lockout/Tagout, LOTO, Permit to Work, PTW, and electrical isolation requirements.</li><li>Develop and manage the annual electrical Planned Preventive Maintenance, PPM, program in line with OEM recommendations.</li><li>Coordinate generator load-bank testing and generator readiness programs in accordance with NFPA 110.</li><li>Prepare, review, and maintain electrical Standard Operating Procedures, SOPs, Methods of Procedure, MOPs, and Emergency Operating Procedures, EOPs.</li><li>Review and approve the safe execution of electrical procedures and maintenance activities.</li><li>Coordinate electrical maintenance vendors and supervise OEM major services, testing, repairs, and equipment overhauls.</li><li>Develop and maintain the spare-parts and critical-inventory plan for electrical systems.</li><li>Analyze electrical system performance, protection settings, load profiles, power usage, and equipment capacity.</li><li>Identify and implement opportunities for energy optimization and improved electrical system performance.</li><li>Lead root cause analysis for electrical faults, failures, alarms, and service interruptions.</li><li>Develop and follow up corrective and preventive actions arising from electrical incidents.</li><li>Direct, support, develop, and train the electrical manning technicians.</li><li>Support integrated systems testing, testing and commissioning, and electrical system readiness activities.</li><li>Support predictive maintenance programs, including thermography, transformer oil sampling, and condition monitoring.</li><li>Act as the electrical technical authority during incidents, emergencies, and operational escalations.</li><li>Provide 24/7 on-call support and shift coverage assistance when required.</li></ul><p>Minimum Qualifications</p><ul><li>Bachelor s degree in Electrical Engineering.</li><li>Minimum of five years of experience in electrical operations and maintenance involving MV/LV electrical systems.</li><li>At least two years of experience in a data center, critical facility, industrial facility, or similarly high-availability environment.</li><li>Practical experience with HV/MV switching and critical LV switching operations.</li><li>Working knowledge of electrical protection systems, switching procedures, isolation practices, and electrical safety requirements.</li><li>Working knowledge of generator control systems such as DeepSea, ComAp, or Woodward.</li><li>Familiarity with NFPA 110 and applicable NEC references.</li><li>Demonstrated experience in electrical maintenance planning, technical procedure writing, and vendor management.</li><li>Strong technical reporting and documentation skills.</li><li>Fluency in written and spoken English.</li></ul><p>Preferred Qualifications and Certifications</p><ul><li>HV/MV switching authorization or license issued or recognized by the relevant GCC regulatory authority.</li><li>OEM training or certification related to UPS and critical-power systems from Schneider Electric, Eaton, Vertiv, ABB, or an equivalent manufacturer.</li><li>OEM training or certification related to MV/LV switchgear and protection systems from Schneider Electric, ABB, Siemens, Eaton, or an equivalent manufacturer.</li><li>OEM training or certification related to generators from Caterpillar, Cummins, MTU, Rolls-Royce, Kohler, SDMO, or an equivalent manufacturer.</li><li>OEM training or certification related to STS, ATS, and power-distribution systems from Vertiv, ABB, Eaton, Socomec, or an equivalent manufacturer.</li></ul><p>Other Requirements</p><ul><li>Willingness to work in a critical data center environment.</li><li>Availability for 24/7 on-call support.</li><li>Ability to support shift coverage, planned maintenance, emergency response, and critical switching activities.</li><li>Ability to coordinate with operations, facilities, safety, vendors, and OEM service teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Electrical Engineering.</li><li>Minimum of five years of experience in electrical operations and maintenance involving MV/LV electrical systems.</li><li>At least two years of experience in a data center, critical facility, industrial facility, or similarly high-availability environment.</li><li>Practical experience with HV/MV switching and critical LV switching operations.</li><li>Working knowledge of electrical protection systems, switching procedures, isolation practices, and electrical safety requirements.</li><li>Working knowledge of generator control systems such as DeepSea, ComAp, or Woodward.</li><li>Familiarity with NFPA 110 and applicable NEC references.</li><li>Demonstrated experience in electrical maintenance planning, technical procedure writing, and vendor management.</li><li>Strong technical reporting and documentation skills.</li><li>Fluency in written and spoken English.</li><li>HV/MV switching authorization or license issued or recognized by the relevant GCC regulatory authority.</li><li>OEM training or certification related to UPS and critical-power systems from Schneider Electric, Eaton, Vertiv, ABB, or an equivalent manufacturer.</li><li>OEM training or certification related to MV/MV switchgear and protection systems from Schneider Electric, ABB, Siemens, Eaton, or an equivalent manufacturer.</li><li>OEM training or certification related to generators from Caterpillar, Cummins, MTU, Rolls-Royce, Kohler, SDMO, or an equivalent manufacturer.</li><li>OEM training or certification related to STS, ATS, and power-distribution systems from Vertiv, ABB, Eaton, Socomec, or an equivalent manufacturer.</li><li>Willingness to work in a critical data center environment.</li><li>Availability for 24/7 on-call support.</li><li>Ability to support shift coverage, planned maintenance, emergency response, and critical switching activities.</li><li>Ability to coordinate with operations, facilities, safety, vendors, and OEM service teams.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Role Purpose</b></p><p><br></p><p>The Business Applications Engineer will build, deploy, and support KDF's business applications on the Microsoft Power Platform and Microsoft 365. The role covers the full application lifecycle — requirements, design, development, testing, deployment, support, and controlled enhancement — turning operational and field requirements into practical, secure, and maintainable digital solutions.</p><p><br></p><p>The position works directly with business departments across Operations, HSE, Supply Chain, Finance, and HR to understand their processes and deliver working applications, automations, and reports. KDF operates Microsoft Dynamics 365, and the role provides day-to-day technical support to that environment alongside Power Platform delivery. The postholder builds within the platform standards, environment structure, and governance policies set by the Technology & Digitalization Transformation function, and is accountable for the quality, documentation, and ongoing supportability of the solutions they deliver.</p><p><br></p><p><b>Key Roles and Responsibilities</b></p><p><br></p><ul><li>Work with business departments to gather, analyze, and document requirements, process flows, and acceptance criteria.</li><li>Design and build applications using Microsoft Power Apps, covering both canvas and model-driven approaches.</li><li>Build mobile-capable applications supporting field operations, including inspections, asset registration, checklists, and equipment tracking, with offline-tolerant use cases where required.</li><li>Design and maintain Dataverse solutions, including tables, relationships, business rules, security roles, and solution-aware development.</li><li>Develop and maintain automated business processes using Power Automate, including approvals, exception handling, and monitoring of live flows.</li><li>Build and support SharePoint Online solutions, including lists and libraries, content types, metadata, permissions, and integrated forms.</li><li>Develop Power BI reports and dashboards to support business reporting requirements.</li><li>Provide day-to-day technical support for the Microsoft Dynamics 365 environment, including configuration of forms, views, fields, business process flows, and role-based access against approved requirements.</li><li>Deliver integrations between Power Platform solutions and internal or third-party business systems using REST APIs and JSON.</li><li>Perform testing and support business users through user acceptance testing prior to release.</li><li>Deploy solutions across Development, Test/UAT, and Production environments using managed solutions and the established release procedure.</li><li>Provide ongoing support for applications after go-live, including incident resolution, defect fixes, access changes, performance issues, enhancements, and releases.</li><li>Maintain the enhancement backlog and agree priorities with business stakeholders.</li><li>Work within the organization's Data Loss Prevention policies, environment separation, role-based access control, and secure credential-handling standards, with no secrets embedded in solutions.</li><li>Follow change-control discipline for every release, including peer review, approval, testing evidence, rollback plans, and updated documentation.</li><li>Ensure applications and flows are owned by the business and the function rather than by an individual employee account.</li><li>Produce and maintain technical documentation, including data models, process flows, deployment steps, support runbooks, and user guides.</li><li>Deliver user training and handover material to business users and support staff.</li><li>Identify recurring inefficiencies in business processes and propose practical automation opportunities.</li><li>Escalate architecture decisions, security policy exceptions, and platform-level changes to the Digital Solutions Manager for approval.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Desired Skills and Qualifications</b></p><p><br></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or Information Systems.</li><li>2–5 years of hands-on experience building business applications on the Microsoft Power Platform or a comparable enterprise low-code platform.</li><li>Demonstrable delivery of production applications taken from requirements through to live use and ongoing support.</li><li>Hands-on experience with Microsoft Power Apps, including canvas applications and exposure to model-driven applications.</li><li>Practical experience with Microsoft Dataverse, including tables, relationships, business rules, and security roles.</li><li>Working experience with Power Automate, including approvals, exception handling, and troubleshooting live flows.</li><li>Experience with SharePoint Online, including lists and libraries, permissions, and integrated forms.</li><li>Power BI report development, including data preparation and basic DAX.</li><li>Experience delivering at least one integration using REST APIs, JSON, or a third-party business system.</li><li>Working knowledge of SQL and relational data modelling.</li><li>Experience supporting applications after go-live, including incidents, defects, access changes, and enhancements.</li><li>Experience working directly with business users to gather requirements and demonstrate solutions.</li><li>Ability to produce clear technical documentation and end-user guidance.</li><li>Strong analytical, problem-solving, communication, and stakeholder-engagement skills, with the ability to translate business requirements into practical solutions.</li><li>Exposure to Microsoft Dynamics 365 configuration is advantageous. Candidates without prior Dynamics 365 experience will be supported in developing it, as the role grows into this area.</li><li>Exposure to Microsoft Graph, Azure Functions, Logic Apps, or custom connectors is advantageous.</li><li>Exposure to application lifecycle management, managed solution deployment, Copilot Studio, or AI Builder is advantageous.</li><li>Awareness of DLP policies, security reviews, and change-management controls is advantageous.</li><li>Experience within the oil and gas, industrial, manufacturing, or field-operations sectors is preferred.</li></ul><p><br></p><p><b>Preferred Certifications</b></p><p><br></p><ul><li>PL-900: Microsoft Certified: Power Platform Fundamentals</li><li>PL-200: Microsoft Certified: Power Platform Functional Consultant Associate</li><li>PL-400: Microsoft Certified: Power Platform Developer Associate</li><li>PL-300: Microsoft Certified: Power BI Data Analyst Associate</li></ul><p><br></p></div>
<p>JOB SUMMARY Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.</p><p>CORE WORK ACTIVITIES Assisting in Leading Kitchen Operations for Property Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff. Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards. Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Additional Responsibilities Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education and Experience</h2><ul><li>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.</li><li>OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title:</b></p><br><br>ASAB ESS: Community Planner (Secret Clearance)<br><br><p><b>Belong, Connect, Grow, with KBR! </b></p><br><br><br><p><b>Program Summary</b></p><br><br><p>The KBR ASAB Program provides comprehensive BASE OPERATING SUPPORT-INSTALLATION (BOS-I) services at the Ali Al Salem Air Base in Kuwait. This program ensures the seamless functioning of operations, maintenance, and support activities essential for the sustained mission readiness and operational effectiveness of PSAB and its associated units.</p><br><br><br><p><b>Job Summary</b></p><br><br><br><p>The Ali Al Salem Air Base <b>Community Planner</b> shall provide community planning, and the management of activities related to human as well as physical aspects of community, regional, urban, comprehensive, and land use plans in support of an installation. Facilitates the development and maintenance of the Installation Development Plan (IDP) and other comprehensive planning studies used as the basis for installation planning, land use development, and installation investment planning decisions.</p><br><br><br><br><p><b>Roles and Responsibilities </b></p><br><br><ul><li><p>Ensures compatible use planning between on and off installation facility and infrastructure development and land use and develops a regional and local vicinity perspective of conditions off the installation</p><br><br></li><li><p>Plans, programs, budgets, and executes required projects in support of assigned programs. Uses cost estimating tools to produce government estimates, and program projects.</p><br><br></li><li><p>Collects data and evaluates factors which affect the physical development, maintenance, and management of installation infrastructure assets.</p><br><br></li><li><p>Prepares planning studies, applies tools, and analyzes quantitative and qualitative data.</p><br><br></li><li><p>This position shall function as an integral team member, cooperating with and supporting U.S. deployed forces.</p><br><br></li><li><p>Ensure all contractual performance objectives are met and contractual submittals are provided to the government.</p><br><br></li><li><p>Work with a diverse, international, and multi-skill workforce</p><br><br></li><li><p>As required, be available within two (2) hours of notification to meet on the installation with Government personnel.</p><br><br></li><li><p>Ensure the successful delivery of services to 4,000 personnel, plus or minus 10%, at all times. </p><br><br></li><li><p>Responsible for proper utilization, accounting, and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment tools, information and Data).</p><br><br></li><li><p>Ensure compliance with all US laws, Saudi Labor Law, Final Governing Standards (FGS), Overseas Environmental Baseline Guidance Document (OEBGD), Air Force Instruction (AFI) and local standards</p><br><br></li><li><p>Performs other duties as assigned.</p><br><br></li></ul><br><br><p><b><span>MATERIAL & EQUIPMENT DIRECTLY USED: </span></b></p><br><br><ul><li><p>May be exposed to potentially hazardous conditions that require wear of hard hats, gloves, steel toed boots, hearing protection, safety glasses and other personal protection equipment (PPE); may be required to push, pull, and lift heavy equipment.</p><br><br></li><li><p>Use of Land Mobile Radios, cell phones, laptops, and other devices to maintain contact and accountability of work activities.</p><br><br></li></ul><br><p><b><span>WORKING ENVIRONMENT:</span></b></p><br><br><ul><li><p>Work will be indoors and outdoors.</p><br><br></li><li><p>Exposure to heat, cold, dust, noise, chemicals may occur.</p><br><br></li><li><p>Overtime and shift work may be required depending on contractual needs as well as occasional to frequent travel.</p><br><br></li><li><p>Employees must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions.</p><br><br></li><li><p>Task specific work environment training may be provided.</p><br><br></li><li><p>Must be prepared to function in a wartime or contingency environment to support U.S. interests.</p><br><br></li></ul><br><p><b><span>PHYSICAL ACTIVITIES:</span></b></p><br><br><ul><li><p>Physical requirements include lifting up to 35lb, team lifting up to 50lbs, climbing, extended sitting, or standing, stooping, stretching, and bending.</p><br><br></li><li><p>Work may require using and wearing personal protective equipment such as, hearing and eye protection, hard hat and steel-toed boots as well as Individual Protective Equipment (IPE) which may include but not limited to Level III plus/IV Individual Body Armor with both front and back ballistic plates, ACH helmet, clothing (undergarments, shirts and pants and/or coveralls), reflective vests/belts, sound suppression devices, etc.</p><br><br></li><li><p>Day-to-day physical requirements may involve standard office activities including sitting/standing for extended periods of time, attending meetings, use of keyboard and mouse repetitively, lifting and carrying less than 20 lbs. frequently, etc.</p><br><br></li><li><p>Work requires moderate to heavy physical exertion including walking to operating areas and walking up stairs.</p><br><br></li></ul><br><p><b>Basic Qualifications </b></p><br><br><ul><li><p>Bachelor’s Degree in Community Planning, Architecture, or Engineering</p><br><br></li><li><p>Community Planning Experience above minimum may waive requirement for a bachelor’s degree</p><br><br></li><li><p>Minimum 4 years’ work experience with similar project.</p><br><br></li><li><p>Must be a U.S. Citizen with a current U. S. Driver's License.</p><br><br></li><li><p>Must possess passport book (not passport card) with at least 13 months of remaining validity AND 6 blank visa/stamp pages remaining</p><br><br></li><li><p>Must have and maintain a valid U. S. SECRET Security Clearance</p><br><br></li><li><p>Must be able to read, write, speak and understand English fluently</p><br><br></li><li><p>Candidates must also meet CENTCOM MOD-15 theater requirements. </p><br><br></li></ul><br><p><b>Preferred Qualifications</b></p><br><br><ul><li><p>Attendance at the AFIT WENG 519, Air Force Installation Planning Principles course, highly desired.</p><br><br></li><li><p>Experience setting up DOD/USAF Bare Bases as well as performing change and growth management. </p><br><br></li></ul><br><br><p><b>KBR Benefits</b></p><br><br><p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Position: </span><span>Director of Office of Strategy, Institutional Performance & Emerging Technology</span><br></p><br>
<p><span>Classification:</span> Director Level</p><br>
<p><span>Reports To:</span> President</p><br> <p><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br>
<p>A strategy without execution discipline is a wish list. The Office of Strategy, Institutional Performance & Emerging Technology exists to ensure that AIU's ambitions documented in the RISE Strategy, approved by the Board of Trustees, and communicated to every stakeholder are operationalized, tracked, adjusted when evidence demands it, and delivered on time. The Director of this office is the President's closest strategic partner and AIU's institutional accountability mechanism.</p><br>
<p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Department Profile</span></p><br>
<p>The <span>Office of Strategy, Institutional Performance & Emerging Technology</span> operates as a direct extension of the President's Office, serving as the institutional coordination and performance intelligence function that supports the execution of AIU's strategic priorities. Rather than functioning as a traditional planning department, the Office ensures that institutional strategy is translated into measurable outcomes through performance management, executive reporting, and strategic technology evaluation. The Office owns three interconnected responsibilities that together strengthen AIU's institutional effectiveness:</p><br>
<ol>
<li><span>Strategy & Institutional Performance:</span> Leading the RISE Strategy execution cycle, institutional KPI monitoring, quarterly performance reporting, Board reporting, annual strategy review, and continuous improvement of AIU's institutional performance management framework using the Balanced Scorecard methodology.</li>
<li>Emergent Technology Intelligence: <br>Scouting, evaluating, and piloting emerging technologies relevant to AIU's academic and administrative operations functioning as an innovation incubator that identifies what is ready for institutional adoption before the CIO integrates it at scale.</li>
<li><span>Strategic Project Alignment:</span> Coordinating with the University's existing PMO and Special Projects structure to monitor the strategic alignment and progress of major institutional initiatives, ensuring the President receives timely updates on projects that materially affect strategic objectives.</li>
</ol> <p><span>Scope of Work</span></p><br>
<p>The Director, Office of Strategy, Institutional Performance & Emerging Technology carries three complementary mandates that reinforce one another. Institutional strategy provides direction, performance management measures progress, and emerging technology enables innovation that supports AIU's long-term strategic priorities. The Director ensures these three functions operate in alignment to support informed executive decision-making.</p><br> <p><span>Key Responsibilities</span></p><br> <p>1. RISE Strategy Execution and Balanced Scorecard Management</p><br>
<ul>
<li>Own the AIU RISE Strategy 2026–2030 execution cycle translating Board-approved strategic objectives into annual operating plans, quarterly milestones, and individual VP and Dean accountability commitments</li>
<li>Design, maintain, and continuously improve AIU's Balanced Scorecard the institutional performance management framework that cascades RISE Strategy KPIs from institutional level through school, department, and individual levels ensuring that every function can see how its work connects to the strategy</li>
<li>Conduct quarterly strategy performance reviews with each VP reviewing KPI progress, identifying risks to delivery, proposing course corrections, and escalating material issues to the President with recommended responses</li>
<li>Prepare the Annual Strategic Progress Report the principal annual document presented to the Board of Trustees each November synthesizing Balanced Scorecard data, institutional KPI achievements, variance explanations, and the following year's adjusted priorities into a clear, evidence-based narrative for Board review</li>
<li>Manage the annual strategic planning calendar coordinating the February environmental scan, April-May VP planning submissions, June-July budget-strategy alignment, September Board approval, and November Board progress review ensuring that planning is a continuous cycle rather than an annual event</li>
<li>Maintain the RISE Strategy risk register identifying strategic risks, assessing likelihood and impact, tracking mitigation actions, and reporting to the President and Board Audit & Risk Committee quarterly</li>
<li>Coordinate with the Institutional Research Office to ensure that all Balanced Scorecard data is sourced from verified institutional systems no KPI reported to the Board may be based on unverified or manually assembled data.</li>
</ul> <p>2. Emergent Technology Intelligence and Innovation Piloting</p><br>
<ul>
<li>Lead AIU's horizon scanning function systematically monitoring emerging technologies relevant to higher education (generative AI, adaptive learning systems, learning analytics, spatial computing, research tools) and producing quarterly Technology Intelligence Briefings for the President and Senior Leadership Team</li>
<li>Design and manage AIU's innovation piloting programme a structured process for testing emerging technologies in controlled institutional environments before recommending them for full adoption. Pilots are time-bounded, evidence-evaluated, and documented for institutional learning regardless of outcome</li>
<li>Coordinate with the CIO to ensure that emergent technology intelligence flows effectively between the scouting function (this Office) and the operational integration function (CIO/Digital Transformation Office) the Director scouts and pilots; the CIO scales and operates</li>
<li>Develop and maintain AIU's Emergent Technology Watchlist a living document tracking technologies at horizon, early adoption, and evaluation stages updated quarterly and shared with Deans and VPs to inform curriculum development, research direction, and administrative investment decisions</li>
<li>Represent AIU in GCC and international higher education technology forums building relationships with peer institutions, technology providers, and research networks that provide early access to innovation relevant to AIU's strategic priorities</li>
<li>Evaluate all significant unsolicited technology proposals received by the President's Office providing structured, evidence-based assessments that enable the President to make informed decisions quickly without technical bias</li>
</ul> <p>3. Strategic Project Alignment and Executive Reporting</p><br>
<ul>
<li>Coordinate with the existing PMO / Special Projects structure to monitor the strategic alignment of major institutional projects and provide updates to the President as required.</li>
<li>Review executive project portfolio reports prepared by the PMO / Special Projects structure, assessing strategic alignment, institutional risks, and matters requiring Presidential attention.</li>
<li>Monitor strategically significant cross-functional projects designated by the President, ensuring alignment with institutional priorities and escalating strategic issues requiring executive attention.</li>
<li>Coordinate with the Accreditation Liaison Officer (ALO) and the PMO / Special Projects structure to monitor accreditation-related project milestones (eligibility application, self-study, SAV1, SAV2), highlighting strategic risks and providing executive updates when timelines are at risk.</li>
<li>Support Deans and VPs in applying project management discipline to their own portfolio of strategic initiatives providing coaching, templates, and periodic portfolio reviews rather than doing the project management for them.</li>
<li>Coordinate the AIU Strategic Projects Review by consolidating strategic project updates from the PMO / Special Projects structure, facilitating executive discussion, and preparing concise, action-oriented summaries for the President.</li>
<li>Coordinate with internal project sponsors and external consultants on strategic initiatives as required, ensuring the President receives timely updates on key deliverables, risks, and institutional implications.</li>
</ul> <p>4. Presidential Advisory and Institutional Intelligence</p><br>
<ul>
<li>Serve as the President's primary strategic advisor on institutional performance providing candid, evidence-based assessments of where AIU is ahead of plan, where it is behind, and what the President needs to decide or direct to keep the institution on track</li>
<li>Prepare and curate the President's institutional intelligence package a regular briefing document synthesising strategic performance data, competitive intelligence on peer institutions, accreditation progress, and emerging risks enabling the President to lead from a position of current, verified information</li>
<li>Draft the President's strategic communications including the annual state-of-institution address, Board Chair correspondence on strategic matters, and institutional strategy updates to faculty, staff, and the Kuwait higher education community</li>
<li>Coordinate the Senior Leadership Team agenda and strategic discussion calendar ensuring that the President's leadership team spends its meeting time on decisions, not on status updates that could be communicated in writing</li>
<li>Represent the President at external meetings, conferences, and stakeholder engagements on strategic matters when delegated and provide detailed briefings and follow-up when representing AIU externally</li>
<li>Maintain AIU's institutional memory on strategic decisions documenting the reasoning behind major institutional choices so that future leadership teams understand not just what was decided but why, enabling continuity through leadership transitions</li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Doctoral degree required in Strategy, Higher Education Management, Business Administration (MBA), Public Administration, Project Management, or a closely related field.</li>
<li>Candidates with strong GCC higher education strategic planning experience are strongly considered.</li>
</ul> <p><span>Experience</span></p><br>
<ul>
<li>Minimum eight (8) years of progressive experience in higher education, with at least four (4) years in a strategic planning, institutional effectiveness, or senior project management leadership role at a GCC university.</li>
<li>Demonstrated experience managing a university's strategic planning cycle from environmental scanning through KPI development, annual review, Board reporting, and plan revision in a GCC institutional context.</li>
<li>Proven experience implementing or managing a Balanced Scorecard or equivalent institutional performance management framework candidates must be able to describe a specific implementation, not just familiarity with the concept.</li>
<li>Experience working with institutional project portfolios and executive reporting, including monitoring strategic initiatives, interpreting project status information, and advising senior leadership on institutional priorities and risks</li>
<li>Direct experience working with or reporting to a university President or equivalent executive candidates must be comfortable advising at C-suite level, preparing Board-level documents, and maintaining professional discretion in a senior advisory role.</li>
<li>Experience with WASC or comparable institutional accreditation project management understanding how accreditation timelines translate into institutional project portfolios is a material advantage.</li>
</ul> <p><span>Technical and Analytical Knowledge</span></p><br>
<ul>
<li>Proficiency with strategic planning and Balanced Scorecard frameworks candidates must demonstrate working knowledge of the BSC four-perspective model (financial, stakeholder, internal processes, learning & growth) and its application in a higher education context.</li>
<li>Strong data analytics and visualization capability the Director must produce Balanced Scorecard dashboards and strategic performance reports that Board members with no higher education background can read and act on.</li>
<li>Project management methodology proficiency (Prince2, PMP, or equivalent). Working knowledge of project management methodologies sufficient to interpret project reporting, assess strategic risks, and support executive oversight of institutional initiatives. PMP certification is considered an advantage.</li>
<li>Technology literacy sufficient to evaluate emerging technologies at a strategic level the Director does not need to be a technologist, but must be literate enough to assess a vendor demonstration, understand integration implications, and ask the right questions of the CIO.</li>
<li>Familiarity with Kuwait's higher education regulatory environment PUC requirements, institutional governance obligations, and the competitive landscape of Kuwait's private university sector.</li>
</ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br>
<ul>
<li>The political intelligence to hold VPs and Deans accountable for RISE Strategy delivery without making accountability feel like surveillance the Director must be seen as a partner in execution, not an auditor of failure</li>
<li>Exceptional executive communication the ability to translate complex institutional performance data into a three-paragraph President's briefing, a ten-slide Board presentation, or a one-page project status update all with the same rigour and none of the same length</li>
<li>Strategic patience combined with operational awareness—the ability to maintain a five-year strategic perspective while monitoring the progress, risks, and institutional impact of major strategic initiatives.</li>
<li>Cultural intelligence appropriate to AIU's multicultural GCC environment working effectively with Kuwaiti faculty, international administrators, owner Board members, PUC representatives, and WSCUC accreditation staff requires different registers and relationship norms.</li>
<li>Professional discretion at the highest level the Director has access to the most sensitive institutional information: financial projections, personnel decisions, accreditation risks, and Board deliberations. This access is a privilege that requires absolute confidentiality.</li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>PMP (Project Management Professional) certification. The formal credential is considered an advantage for interpreting project reporting and supporting executive oversight of institutional initiatives.</li>
<li>Experience with a university’s WASC accreditation project portfolio, including sequencing of eligibility, self-study, SAV1, and SAV2 milestones as institutional activities with named owners and defined escalation paths.</li>
<li>Prior experience in a Chief of Staff or Strategy Director role in a GCC university. Candidates who have served as principal strategic advisors to a university President in the Gulf will have strong familiarity with institutional dynamics, stakeholder relationships, and cultural context.</li>
<li>Published research or professional contribution to strategic planning or institutional effectiveness in GCC higher education, demonstrating thought leadership rather than solely operational experience.</li>
<li>Arabic language proficiency is an advantage for engagement with Kuwaiti Board members, MOHE officials, and Arabic-speaking stakeholders.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<ul>
<li>A current curriculum vitae</li>
<li>A cover letter (maximum 3 pages) addressing three specific questions: (1) Describe the most significant strategic planning or institutional performance management system you personally built or led in a GCC university — what was the starting state, what did you build, and how did leadership use it to make better decisions? (2) Describe a major institutional strategic initiative that you supported through executive reporting, performance management, or strategic advisory work. How did your analysis influence executive decision-making? (3) How would you approach the first 90 days in this role at AIU what would you learn, what would you establish, and what would you avoid doing too early?</li>
<li>A one-page strategy diagnostic framework not a business plan, but a sample of how you would structure a quarterly strategy review for the President: what data would you present, in what format, and how would you frame the President's decision-making agenda</li>
<li>Contact details for three professional referees at least two of whom can speak to your strategic planning or PMO leadership work, and at least one of whom is a university President, Provost, or equivalent executive you reported to or directly supported</li>
</ul> <p>Applications are reviewed on a rolling basis. The selection process includes a structured interview with the President and a strategy presentation exercise candidates are given AIU's RISE Strategy KPI framework and asked to present a hypothetical Q2 strategy review to the President and two VPs. This exercise is the most reliable test of whether a candidate can do this job.</p><br> <p>Submit application via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to commence employment at the earliest convenience, and no later than September 2026.</p><br> <p><span>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the digital future of Kuwaiti higher education.</span></p><br> </div>
Additional Information<br><br>Job Number 26115385<br><br>Job Category Food and Beverage & Culinary<br><br>Location Al Shuhada Street, Kuwait City, Kuwait, Kuwait, 15463VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Performs all duties of kitchen managers and employees as necessary. Recognizes superior quality products, presentations and flavor. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Operates and maintains all department equipment and reports malfunctions. Checks the quality of raw and cooked food products to ensure that standards are met.<br><br>Leading Kitchen Operations<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures property policies are administered fairly and consistently. Communicates performance expectations in accordance with job descriptions for each position. Recognizes success performance and produces desired results.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.<br><br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
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<p><b>Skills and Behavioral Competencies</b></p><p><b>Communication:</b></p><ul><li> Ability to communicate effectively verbally and in writing.</li><li>Effective communication with others (co-workers, supervisors, and other departments) through providing and exchanging information.</li></ul><p><b>Professional Skills and Abilities:</b></p><ul><li>Practical experience in maintaining electrical installations and control panels.</li><li>Hands-on experience in diagnosing and identifying electrical faults in equipment.</li><li>Familiarity with how to install spare parts and conduct routine checks for the efficiency of electrical components.</li><li>Thorough understanding of the nature of work, equipment, and materials used in the company.</li><li>Strong manual skills and physical abilities to stand for long hours during work.</li><li>Proficiency in work, and speed in performing assigned tasks.</li><li>Ability to work in a noisy environment.</li><li>Adherence to all safety precautions.</li><li>Attention to detail.</li><li>Optimal interaction with employees in the company and mastery of work while maintaining the company’s properties and secrets.</li><li>Ability to work under pressure.</li></ul><p><b>Languages:</b></p><p>• Ability to communicate in Arabic or English conversationally at least.</p><p><b>Personal Skills:</b></p><ul><li>Flexibility in work and teamwork skills.</li><li>Ability to take responsibility and build trust with others.</li><li>Knowledge of labor laws.</li><li>Calm and non-reactive demeanor.</li></ul><p><b>Tasks and Responsibilities</b></p><ul><li><b></b>Identify required materials for the maintenance of equipment and electrical control systems and their specifications, and estimate their quantities according to the approved user manuals from manufacturers.</li><li>Prepare the necessary tools, equipment, materials, and instruments for inspection, installation, maintenance, and repair work.</li><li>Install and replace electrical spare parts and repair electrical faults.</li><li>Diagnose, troubleshoot, and repair electrical faults in equipment and control systems.</li><li>Replace defective electrical equipment and components when required.</li><li>Install and connect electrical wiring and provide electrical connections for equipment and machinery.</li><li>Read and interpret electrical, technical, and equipment diagrams.</li><li>Conduct routine inspections and preventive maintenance of electrical and electronic circuits, equipment, and control systems.</li><li>Maintain accurate maintenance records, including standard spare parts replacement and consumption intervals.</li><li>Coordinate with relevant departments to ensure the availability of required spare parts.</li><li>Coordinate with mechanical maintenance technicians and other teams involved in maintenance activities.</li><li>Ensure compliance with company health, safety, and occupational safety standards and procedures.</li><li>Follow approved equipment operation and electrical maintenance procedures and technical supervisor instructions.</li><li>Prepare periodic reports on equipment condition, maintenance activities, and upcoming maintenance schedules.</li><li>Monitor spare parts inventory and prepare proactive requests for frequently consumed parts.</li><li>Verify spare parts specifications and ensure the use of genuine parts to maintain equipment efficiency and reliability.</li><li>Record maintenance observations and discuss them with the technical supervisor to improve maintenance efficiency.</li><li>Keep up to date with industry trends and developments in equipment maintenance and electrical control systems.</li><li>Perform any other duties related to the role as assigned by the supervisor.</li></ul><p><b>Qualifications:</b></p><ul><li>Electrical Engineering, Maintenance, or equivalent</li><li>High School Diploma</li></ul><p><b>Experience:</b></p><ul><li>Minimum 3 years of experience in installation and maintenance of equipment and device electrical systems</li><li>Minimum 5 years of experience in installation and maintenance of equipment and device electrical systems</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Job Summary</p><p>Responsible for inspecting, maintaining, troubleshooting, and repairing electrical systems, equipment, and control panels to ensure safe, reliable, and efficient operation. The role involves preventive maintenance, fault diagnosis, electrical installations, spare parts replacement, and coordination with maintenance and technical teams.</p><p>Key Responsibilities</p><ul><li>Identify required materials, spare parts, tools, and equipment for electrical maintenance activities based on approved manufacturer manuals and specifications.</li><li>Prepare the necessary tools, equipment, materials, and instruments for inspection, installation, maintenance, and repair work.</li><li>Install and replace electrical spare parts and repair electrical faults.</li><li>Diagnose, troubleshoot, and repair electrical faults in equipment and control systems.</li><li>Replace defective electrical equipment and components when required.</li><li>Install and connect electrical wiring and provide electrical connections for equipment and machinery.</li><li>Read and interpret electrical, technical, and equipment diagrams.</li><li>Conduct routine inspections and preventive maintenance of electrical and electronic circuits, equipment, and control systems.</li><li>Maintain accurate maintenance records, including standard spare parts replacement and consumption intervals.</li><li>Coordinate with relevant departments to ensure the availability of required spare parts.</li><li>Coordinate with mechanical maintenance technicians and other teams involved in maintenance activities.</li><li>Ensure compliance with company health, safety, and occupational safety standards and procedures.</li><li>Follow approved equipment operation and electrical maintenance procedures and technical supervisor instructions.</li><li>Prepare periodic reports on equipment condition, maintenance activities, and upcoming maintenance schedules.</li><li>Monitor spare parts inventory and prepare proactive requests for frequently consumed parts.</li><li>Verify spare parts specifications and ensure the use of genuine parts to maintain equipment efficiency and reliability.</li><li>Record maintenance observations and discuss them with the technical supervisor to improve maintenance efficiency.</li><li>Keep up to date with industry trends and developments in equipment maintenance and electrical control systems.</li><li>Perform any other duties related to the role as assigned by the supervisor.</li></ul><p>Required Skills & Competencies</p><ul><li>Practical experience in electrical installation maintenance and control panels.</li><li>Hands-on experience in diagnosing and troubleshooting electrical equipment faults.</li><li>Knowledge of electrical spare parts installation and routine testing of electrical components.</li><li>Good understanding of electrical equipment, machinery, and control systems.</li><li>Ability to read and understand technical and electrical drawings.</li><li>Strong practical and manual skills.</li><li>Ability to stand and work for extended periods and work in noisy environments.</li><li>Strong attention to detail and accuracy.</li><li>Ability to complete assigned tasks efficiently and effectively.</li><li>Ability to work under pressure.</li><li>Strong commitment to health and safety procedures.</li><li>Good teamwork, flexibility, and interpersonal skills.</li><li>Responsible, trustworthy, calm, and professional approach to work.</li><li>Ability to maintain company property and confidentiality.</li></ul><p>Language Requirements</p><ul><li>Ability to communicate in <b>Arabic or English</b>, at least at a conversational level.</li></ul><p><b>Qualifications:</b></p><ul><li>Electrical Engineering, Maintenance, or equivalent</li><li>High School Diploma</li></ul><p><b>Experience:</b></p><ul><li>Minimum 3 years of experience in installation and maintenance of equipment and device electrical systems</li><li>Minimum 5 years of experience in installation and maintenance of equipment and device electrical systems</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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<p><span><span><strong>Job Overview </strong></span></span></p><br><p><span><span>Weatherford is seeking a skilled and results-driven Field Specialist III – MPD to join our team. This pivotal role is responsible for optimizing MPD and drilling processes, enhancing efficiency, and driving profitability. The ideal candidate will work closely with country and regional team to ensure accurate reporting and compliance. Additionally, this role plays a key part in conducting Operations safely and with minimal interruption to drilling. The job requires occasional package preparation in the Weatherford base where full compliance to Weatherford performance standards is required.</span></span></p><br><p><span><span><strong>Responsibilities:</strong></span></span></p><br><ul><li><span><span>Conducts maintenance of the Managed Pressure Drilling Services equipment at the job site and workshop when required.</span></span></li><li><span><span>Responsible for daily MPD reporting, hydraulic calculations, simulations and supervises shift personnel.</span></span></li><li><span><span>At the discretion of product line management (such as the Engineering Manager, Operations Manager, or their designee) will be responsible for working in the shop. This will include but not limited to green tagging, preparing, and/or assisting with shipping equipment to job site.</span></span></li><li><span><span>Rig up, operate and perform troubleshooting of the Managed Pressure Drilling Services equipment at the job site or workshop, ensure all paperwork and HSE requirements are met and complied with</span></span></li><li><span><span>Perform green tagging, In Casing Test, or other operational activities required on location or in the shop and all documented procedures for the Managed Pressure Drilling Services equipment on location.</span></span></li><li><span><span>Perform all RCD operations and monitoring.</span></span></li><li><span><span>Performs field operations of Managed Pressure Drilling Services equipment including operating the MPD Choke from the Operator’s Panel</span></span></li><li><span><span>Troubleshoot all electrical/electronic components and repair/maintain chokes and other mechanical equipment as necessary.</span></span></li><li><span><span>Completes all the necessary reports/paperwork related to Managed Pressure Drilling Services operations.</span></span></li><li><span><span>Keeps updated on all inspection requirements for the Managed Pressure Drilling Services equipment on the job site and in the shop.</span></span></li><li><span><span>Demonstrate and apply knowledge and understanding of all matters related to the Managed Pressure Drilling Services equipment and accessories.</span></span></li><li><span><span>Provides onsite job support to include but not limited to: mechanical, hydraulic functionality, revision changes, compatibility issues, troubleshooting, system versions, of Managed Pressure Drilling Services components.</span></span></li><li><span><span>Keep updated on Managed Pressure Drilling Services equipment, mechanical and hydraulic equipment manufacturing or regulatory standards.</span></span></li><li><span><span>Know and understand Weatherford Quality Policy and comply with all requirements of the Quality Systems Manual, Operating and Technical Procedures and Workplace Instructions</span></span></li><li><span><span>Comply with Weatherford and client Quality, Health, Security and Environment (QHSE) procedures and documentation on site for specific shift.</span></span></li><li><span><span>Document all jobs and incidents in the Weatherford Performance Tracking System (WPTS).</span></span></li><li><span><span>Participate in the Permit to Work process.</span></span></li><li><span><span>Actively participate in ToolBox talks.</span></span></li><li><span><span>Must understand and comply with all safety rules and company policies of Weatherford</span></span></li><li><span><span>Required to complete the competency and training requirements identified by Global and Regional Management.</span></span></li><li><span><span>Complete training in order to meet the minimum HSE certification and technical requirements required perform their jobs</span></span></li><li><span><span>Perform all duties regarding Managed Pressure Drilling Services and Weatherford assigned by management or supervisors within the physical demand of the job description.</span></span></li></ul><p><strong>Skills</strong></p><br><ul><li><span><span>Mechanical ability necessary to perform repairs </span></span></li><li><span><span>Excellent Microsoft Outlook, Word and Excel computer skills </span></span></li><li><span><span>Self-motivator, self-starter </span></span></li><li><span><span>Good oral and written communication skills </span></span></li><li><span><span>Must be able to follow instructions Able to work closely with fellow employees</span></span></li><li><span><span>Customer focused.</span></span></li><li><span><span>General understanding of products and their application. </span></span></li><li><span><span>Individual must be adaptive to change, have multi-tasking ability. </span></span></li><li><span><span>Ability to work in a team environment. </span></span></li><li><span><span>Ability to work in high and cold temperature environment </span></span></li><li><p><span><span>Should be able to work closely with all levels of personnel and outside contractors.</span></span></p><br><p><strong>Qualifications:</strong></p><br></li><li><span><span>3 - 5 years related to MPD field experience </span></span></li><li><span><span>Bachelor's degree</span></span></li><li><span><span>Strong MPD knowledge </span></span></li></ul><p><span><span>#LI-MD1</span></span></p><br><br> <p><span>Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation. </span></p><br> <p><span>We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition. </span></p><br> <p><span>Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team. </span></p><br> <p><span>When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford. </span></p><br> <p><b><span>Join Us: </span></b></p><br> <p><span>Weatherford is producing energy for today and tomorrow- with global opportunities as unlimited as your sense of adventure. Join us to make an impact on our customers, the industry, and the world. </span></p><br> <p><span>Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</span></p><br> <br> <br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<p><span>Position: </span><span>Director, Office of Faculty Affairs (OFA)</span><br></p><br>
<p><span>Classification:</span> Director Level<br><span>Reports To:</span> Vice President for Academic Affairs</p><br> <p><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br>
<p>Faculty excellence is one of AIU's greatest strategic assets and an essential enabler of every pillar of the RISE Strategy. Outstanding teaching, meaningful scholarship, effective service, academic leadership, and institutional innovation all depend upon attracting, supporting, developing, recognising, and retaining exceptional faculty. The Director of the Office of Faculty Affairs is responsible for creating an institutional environment in which faculty thrive throughout their academic careers, strengthening academic excellence, shared governance, leadership development, and institutional effectiveness while supporting AIU's ambitions for WSCUC accreditation and long-term academic distinction.</p><br> <p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Department Profile</span></p><br>
<p>The Office of Faculty Affairs (OFA) is AIU's institutional hub for faculty success, academic engagement, academic career development, shared governance, and institutional faculty excellence. Operating under the Office of the Vice President for Academic Affairs, the Office serves all Schools, the Foundation Programme, and future graduate programmes, working collaboratively with more than 120 full-time faculty together with adjunct, visiting, and future clinical faculty.</p><br> <p>The Office is established as one of AIU's strategic academic support units under the RISE Strategy, with the Director serving as its founding leader responsible for developing the Office's policies, programmes, partnerships, operational culture, and long-term strategic direction. Working collaboratively with Human Resources, Deans, Department Chairs, the Centre for Teaching & Learning, the Office of Graduate Studies, the Office of Research and Scholarly Activity, the Registrar, Quality Assurance, Student Affairs, Library Services, and other institutional units, the Director ensures that faculty-related academic matters are coordinated consistently across the University while maintaining a clear distinction from Human Resources' employment responsibilities.</p><br> <p>The Office complements—but does not replace—the responsibilities of Human Resources. Human Resources remains responsible for employment administration, contracts, payroll, benefits, immigration, and employee relations, while the Office of Faculty Affairs provides academic leadership, coordination, guidance, and support on matters relating to faculty success, academic development, governance, academic progression, recognition, and institutional effectiveness.</p><br> <p><span>The Office carries four interconnected institutional mandates:</span></p><br>
<p><span>1. Faculty Success & Engagement</span></p><br>
<p>Building an academic environment in which faculty are supported throughout every stage of their academic careers through mentoring, engagement, recognition, wellbeing, professional growth, leadership development, and institutional support.</p><br> <p><span>2. Academic Career Development & Recognition</span></p><br>
<p>Supporting promotion, academic rank progression, leadership development, succession planning, recognition, awards, and continuous academic growth.</p><br> <p><span>3. Academic Policies & Shared Governance</span></p><br>
<p>Promoting transparent governance, institutional consistency, academic integrity, faculty participation in decision-making, and continuous policy development.</p><br> <p><span>4. Institutional Excellence & Faculty Effectiveness</span></p><br>
<p>Supporting institutional effectiveness, accreditation, academic quality, faculty engagement, strategic planning, and cross-functional collaboration in support of AIU's long-term academic mission.</p><br> <p><span>Scope of Work</span></p><br>
<p>The Director of the Office of Faculty Affairs provides strategic and operational leadership across six interconnected institutional domains that collectively support faculty excellence, institutional effectiveness, academic quality, and shared governance.</p><br> <p>The Director serves as the University's principal academic administrator for faculty affairs, providing leadership in the development and implementation of faculty-related academic policies, career development initiatives, governance structures, recognition programmes, academic support services, and institutional planning. The Director is simultaneously a strategic advisor, policy leader, governance specialist, faculty advocate, organisational developer, and institutional partner. This is not a role focused on employment administration; rather, it is a leadership position responsible for creating an institutional environment in which faculty are supported, recognised, developed, and empowered to contribute fully to AIU's academic mission.</p><br> <p>The Director operates primarily as a strategic leader, advisor, facilitator, and institutional partner, working collaboratively with Human Resources and other University offices rather than duplicating their operational responsibilities.</p><br> <p>This position requires a leader capable of building relationships across the institution, promoting collaboration, supporting faculty success, and ensuring that faculty-related academic processes are fair, transparent, consistent, and aligned with AIU's strategic priorities.</p><br> <p><span>Key Responsibilities</span></p><br> <p><span>1. Faculty Success and Academic Engagement</span></p><br>
<ul>
<li>Develop a comprehensive institutional strategy supporting faculty success throughout the academic career lifecycle.</li>
<li>Establish and coordinate faculty mentoring programmes for new, early-career, international, and newly promoted faculty.</li>
<li>Coordinate faculty orientation and academic transition activities in collaboration with Human Resources and the Centre for Teaching & Learning.</li>
<li>Promote interdisciplinary collaboration among faculty across schools.</li>
<li>Develop programmes supporting faculty engagement and institutional belonging.</li>
<li>Coordinate faculty networking events, retreats, academic forums, and engagement initiatives.</li>
<li>Support faculty wellbeing through collaboration with relevant institutional offices.</li>
<li>Facilitate communication between Academic Affairs and faculty.</li>
<li>Serve as an accessible resource for faculty seeking guidance on academic policies and procedures.</li>
<li>Promote an inclusive, respectful, and collaborative academic culture.</li>
<li>Coordinate faculty recognition and appreciation initiatives.</li>
<li>Support retention of high-performing faculty through engagement initiatives.</li>
<li>Develop institutional faculty engagement and satisfaction surveys.</li>
<li>Analyse institutional trends affecting faculty wellbeing and engagement.</li>
<li>Coordinate faculty leadership retreats.</li>
<li>Coordinate communities of academic practice.</li>
<li>Support international faculty transition and integration.</li>
<li>Develop faculty wellbeing initiatives.</li>
<li>Promote cross-school collaboration.</li>
<li>Coordinate annual faculty engagement programmes.</li>
</ul> <p><span>2. Academic Policies and Faculty Governance</span></p><br>
<ul>
<li>Develop, maintain, and periodically review faculty-related academic policies.</li>
<li>Maintain the AIU Faculty Handbook.</li>
<li>Coordinate policy implementation across all schools.</li>
<li>Ensure consistent interpretation and application of faculty academic policies.</li>
<li>Support Faculty Council operations.</li>
<li>Coordinate faculty committee appointments.</li>
<li>Support elections to Faculty Council and other academic committees.</li>
<li>Promote shared governance across Academic Affairs.</li>
<li>Develop policy guidance documents.</li>
<li>Advise Deans and Department Chairs on policy interpretation.</li>
<li>Coordinate institutional consultation during policy development.</li>
<li>Benchmark policies against international best practice.</li>
<li>Review governance structures to ensure effectiveness.</li>
<li>Promote faculty participation in institutional decision-making.</li>
<li>Maintain the institutional Faculty Policy Repository.</li>
<li>Coordinate annual review of the Faculty Handbook.</li>
<li>Develop faculty policy guidance notes.</li>
<li>Support Faculty Council strategic planning.</li>
<li>Coordinate faculty consultations during policy revisions.</li>
</ul> <p><span>3. Faculty Career Development and Academic Progression</span></p><br>
<ul>
<li>Coordinate institutional promotion processes.</li>
<li>Coordinate academic rank assignment and review.</li>
<li>Coordinate promotion committees.</li>
<li>Develop guidance relating to promotion expectations.</li>
<li>Coordinate academic leadership development programmes.</li>
<li>Identify emerging academic leaders.</li>
<li>Support succession planning.</li>
<li>Coordinate sabbatical recommendations.</li>
<li>Coordinate research leave recommendations.</li>
<li>Coordinate distinguished appointments.</li>
<li>Coordinate emeritus appointments.</li>
<li>Coordinate visiting scholar appointments.</li>
<li>Promote continuous academic career development.</li>
<li>Monitor institutional promotion outcomes.</li>
<li>Benchmark promotion practices internationally.</li>
<li>Develop institutional leadership development pathways.</li>
<li>Coordinate Department Chair orientation.</li>
<li>Support Associate Dean leadership development.</li>
<li>Monitor promotion success rates.</li>
<li>Support faculty preparing promotion portfolios.</li>
</ul> <p><span>4. </span><span>Faculty Academic Excellence</span></p><br>
<ul>
<li>Collaborate with the Centre for Teaching & Learning regarding faculty development priorities.</li>
<li>Identify institutional faculty development needs.</li>
<li>Promote excellence in teaching, scholarship, and service.</li>
<li>Encourage interdisciplinary collaboration.</li>
<li>Promote international academic engagement.</li>
<li>Coordinate academic recognition programmes.</li>
<li>Promote faculty awards.</li>
<li>Encourage innovation in academic practice.</li>
<li>Support leadership development.</li>
<li>Monitor institutional trends affecting faculty success.</li>
<li>Coordinate institutional teaching awards jointly with the Centre for Teaching & Learning.</li>
<li>Promote participation in professional associations.</li>
<li>Encourage educational innovation.</li>
<li>Promote academic leadership development.</li>
<li>Support institutional academic excellence initiatives.</li>
</ul> <p><span>5. Faculty Recognition and Community Building</span></p><br>
<ul>
<li>Coordinate annual faculty awards.</li>
<li>Develop recognition programmes.</li>
<li>Celebrate faculty achievements.</li>
<li>Coordinate promotion celebrations.</li>
<li>Publicise faculty accomplishments.</li>
<li>Support faculty appreciation events.</li>
<li>Strengthen institutional culture.</li>
<li>Foster collegiality.</li>
<li>Promote faculty engagement.</li>
<li>Encourage cross-school collaboration.</li>
</ul> <p><span>6. Strategic Leadership and Institutional Partnerships</span></p><br>
<ul>
<li>Advise the VPAA on institutional faculty matters.</li>
<li>Collaborate with Human Resources regarding recruitment planning, appointments, onboarding, contracts, and employment-related matters.</li>
<li>Collaborate with the Centre for Teaching & Learning regarding faculty development.</li>
<li>Collaborate with Graduate Studies regarding graduate supervision and postgraduate faculty support.</li>
<li>Collaborate with the Office of Research regarding research development initiatives.</li>
<li>Collaborate with the Registrar regarding workload information and academic records.</li>
<li>Collaborate with Quality Assurance and the Accreditation Liaison Officer regarding accreditation evidence.</li>
<li>Represent AIU externally in matters relating to faculty affairs.</li>
<li>Support institutional strategic planning.</li>
<li>Lead special projects assigned by the VPAA.</li>
<li>Prepare annual reports on faculty affairs.</li>
<li>Develop KPIs measuring faculty success and institutional effectiveness.</li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Earned doctoral degree (PhD or equivalent) from an accredited institution.</li>
<li>Academic qualifications suitable for appointment to an academic rank at Assistant Professor or above.</li>
<li>Associate Professor or Professor preferred.</li>
</ul> <p><span>Experience</span></p><br>
<ul>
<li>Minimum seven (7) years of progressively responsible experience in higher education administration, including at least three (3) years in academic leadership.</li>
<li>Demonstrated experience supporting faculty affairs, academic governance, promotion, faculty development, or academic administration within a university environment.</li>
<li>Experience developing and implementing faculty-related academic policies and procedures.</li>
<li>Experience supporting faculty promotion, academic rank, faculty evaluation, mentoring, or academic career development.</li>
<li>Human Resources, and senior administrators.</li>
<li>Demonstrated experience supporting accreditation, institutional effectiveness, or quality assurance initiatives.</li>
<li>Experience preparing reports, policy papers, committee documentation, and institutional analyses.</li>
<li>Experience working in a multicultural higher education environment; GCC experience is desirable.</li>
</ul> <p><span>Technical and Professional Knowledge</span></p><br>
<ul>
<li>Comprehensive understanding of faculty affairs administration in higher education.</li>
<li>Knowledge of academic governance principles and shared governance models.</li>
<li>Knowledge of faculty promotion, academic rank, faculty evaluation, mentoring, and academic career development.</li>
<li>Knowledge of higher education regulations, accreditation requirements, and institutional quality assurance.</li>
<li>Understanding of faculty workload models and academic staffing principles.</li>
<li>Knowledge of faculty lifecycle management from an academic perspective.</li>
<li>Familiarity with faculty information systems and institutional reporting.</li>
<li>Knowledge of WSCUC accreditation standards and their relationship to faculty qualifications, governance, institutional effectiveness, and academic quality.</li>
<li>Understanding of higher education policy development and institutional governance.</li>
<li>Familiarity with American-model higher education systems is highly desirable.</li>
</ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br>
<ul>
<li>Demonstrated ability to establish trust and credibility with faculty, academic leaders, and senior administrators.</li>
<li>Exceptional interpersonal, communication, and relationship-building skills.</li>
<li>Strong diplomacy and conflict resolution skills.</li>
<li>Ability to manage confidential and sensitive faculty matters with discretion and professionalism.</li>
<li>Excellent organisational, analytical, and project management abilities.</li>
<li>Ability to facilitate collaboration across multiple academic and administrative units.</li>
<li>Commitment to shared governance, transparency, fairness, and collegiality.</li>
<li>Ability to balance institutional priorities with faculty interests.</li>
<li>Excellent written communication skills, including policy writing and report preparation.</li>
<li>Strategic thinking with the ability to translate institutional priorities into practical initiatives.</li>
<li>Commitment to continuous improvement and evidence-based decision-making.</li>
<li>Cultural awareness and ability to work effectively within an international university environment.</li>
<li>High ethical standards, sound judgement, and professional integrity.</li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Previous experience serving as Director of Faculty Affairs, Associate Dean, Dean, or other senior academic leadership position.</li>
<li>Experience establishing or significantly enhancing a Faculty Affairs Office or equivalent academic support unit.</li>
<li>Experience supporting faculty promotion, academic rank assignment, mentoring programmes, or academic leadership development.</li>
<li>Experience working within an American-model university.</li>
<li>Experience contributing to institutional or programme accreditation processes, including WSCUC or comparable accreditation frameworks.</li>
<li>Familiarity with higher education in the Gulf region and Private Universities Council (PUC) requirements.</li>
<li>Demonstrated leadership in faculty engagement, recognition, or wellbeing initiatives.</li>
<li>Evidence of scholarly achievement and active engagement in higher education leadership.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<p>1. A current curriculum vitae.</p><br>
<p>2. A cover letter (maximum three pages) addressing the following questions:</p><br>
<ul>
<li>Describe your philosophy of faculty success and explain how an Office of Faculty Affairs contributes to institutional excellence.</li>
<li>Describe an initiative you have led that strengthened faculty engagement, academic governance, mentoring, promotion, or faculty development.</li>
<li>How would you establish a collaborative relationship between the Office of Faculty Affairs, Human Resources, the Centre for Teaching & Learning, the Office of Graduate Studies, and the Deans to support faculty throughout their academic careers?</li>
</ul>
<p>3. A statement of leadership philosophy (maximum one page) describing your approach to shared governance, faculty engagement, and academic leadership.</p><br>
<p>4. Contact details for three professional referees, including at least two senior academic leaders familiar with your work in academic administration or faculty affairs.</p><br>
<p>The selection process will include a structured interview with the Vice President for Academic Affairs and a presentation outlining the candidate's vision for establishing a high-performing Office of Faculty Affairs that supports AIU's RISE Strategy, institutional effectiveness, and WSCUC accreditation.</p><br> <p>Submit applications via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to com</p> </div>
Overview<br><br>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. <br><br>The Defensive Cyber Operations (DCO) division within the USARCC-SWA is looking for a candidate with strong scripting abilities, experience with systems security administration, and network security technologies. The Cyber Threat Analyst will design, implement, automate, maintain, and optimize measures protecting systems, networks, and information.<br><br>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!<br><br> You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position. <br><br>Responsibilities<br><br>Monitor, detect, analyze, and correlate events for potential threat activity using Security Information Event Management (SIEM) systems, Big Data Analytics, and other supporting platforms or applications. Investigate and identify the cause, source, and methodology of compromises or incidents. Initiate computer incident handling procedures to isolate and investigate potential network information system compromises. Perform trend analysis on events and incidents to identify and characterize threats. Conduct open-source research to identify commercial exploits or vulnerabilities (i.e., Zero - Day) requiring response actions. Prepare formal comprehensive reports and presentations for both technical and executive audiences. Configure and optimize software and hardware detection and prevention capabilities. Perform host and network-based signature development and standardization for implementation on end-point products or sensor grid. Develop, document, and refine Tactics, Techniques, and Procedures (TTP). Provide support to the Computer Defense Assistance Program (CDAP). Collaborate on the continuous improvement and optimization of DCO strategies and countermeasures. Stay informed about the latest cybersecurity threats, technologies, and best practices. Collaborate with cross-functional teams to enhance overall DCO posture. Maintain up-to-date knowledge of relevant compliance requirements and ensure adherence. Assist in incident response planning, coordination, execution, and reporting. Collaborate with external organizations and agencies to share threat intelligence and enhance DCO capabilities. Performs other duties and assignments as required.<br><br>Qualifications<br><br>Qualifications Security Clearance:Requires an active Top Secret Clearance with SCIEducation / Certifications: One year of related experience may be substituted for one year of education, if degree is required. Bachelors Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline Environment (BE) certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:Baseline: Cisco: CCNA: Certified Network Associate – Security Cisco: Cyber Ops Professional Cisco: SCYBER: Cybersecurity Specialist Comp TIA: Cloud+ ce Comp TIA: CySA+ ce: Cybersecurity Analyst Comp TIA: Pen Test+ ce Cyber Sec: CFR: First Responder EC-Council: CEH: Certified Ethical Hacker GIAC: GCIA: Certified Intrusion Analyst GIAC: GCIH: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional Computer Environment (CE):Cisco: CCNP: Certified Network Professional (Any) EC Council: ECIH: Certified Incident Handler EC-Council: CHFI: Certified Hacking Forensic Investigator GIAC: GCDA: Certified Detection Analyst (Preferred) GIAC: GCFA: Certified Forensic Analyst GIAC: GCIA: Certified Intrusion Analyst GIAC: GCIH: Certified Incident Handler GIAC: GCWN: Certified Windows Security Administrator GIAC: GDAT: Defending Advanced Threats GIAC: GREM: Reverse Engineering Malware GIAC: GSEC: Security Essentials Offensive Security: Certified Expert Offensive Security: Certified Professional Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Business Information Systems discipline for three years general experience. At least five (5) years of practical experience working with various data (network and system) technologies, with a minimum of two of those years focused on information systems security, cyber threats and SIEM event analysis. Experience with a customer service-oriented company. Skills & Technology Used:Ability to troubleshoot servers and infrastructure equipment. Ability to assess networking requirements and provide solutions. Ability to make accurate and independent decisions under pressure. Ability to perform comfortably in a fast-paced, deadline-oriented work environment. Ability to successfully execute many complex tasks simultaneously. Visualization of quantitative (numerical) or qualitative information. Excellent interpersonal, organizational, written and verbal communication, and briefing skills. Excellent analytical and problem-solving skills. Threat Intelligence and visualization technologies. Security enclave engineering. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Supply Technician II assists with documents pertaining to work orders completed within the MST (Maintenance Support Team) and is responsible for the OMDAC-SWACA calibration program. Provides weekly/monthly maintenance work order reports within the section and performs technical supply management tasks (e.g., inventory management, storage management, maintenance tagging of equipment). Has knowledge of supply operations and program requirements and the ability to apply established supply policies, day-to-day servicing techniques, regulations, and procedures. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position. Responsibilities + Manage decentralized and decontrolled inventory, including supplies, and equipment. Items managed typically are of low unit or annual demand value, involve short procurement lead time, are obtained from standard or other readily available sources of supply, and reflect relatively stable patterns of demand. + Reconcile documentation on issues, receipts, storage of supplies and equipment. + Assist the Communication Sites and Signal O&M elements in obtaining items from + alternate sources of supply for difficult to obtain repair parts, components, and assemblies for the Project. + Provide in-storage maintenance for equipment in stock record accounts + Operate PP&C center at the TLSF, Camp Arifjan, Kuwait + Track workflow, production control, and reconcile work orders and provide customers with management reports needed to support their readiness status. + Establish and maintain current consolidated listings of all Shop Stock and Bench Stock items for all maintenance shops both fixed and mobile. + Maintain up-to-date maintenance and supply status on all work requests by shop location. Monitor status and quantity of work in each shop in order to foresee and prevent bottlenecks and recommend corrective actions as necessary. + Screens maintenance request and inspection reports for accuracy. + Request equipment density lists from supported customers or sites to assist in projecting workloads and in developing bench and shop stock requirements. + Provide monthly supply and maintenance readiness reports to the Maintenance Supervisor and to the Government’s identified POC’s. + May be required to provide assistance to and/or be assigned to the SRA (Supply Retail Activity) to meet operational requirements. + Perform other duties and assignments as required. Qualifications + Qualifications + Security Clearance: + Ability to obtain a National Agency Check with Inquires (NACI) to obtain a Common Access Card (CAC). + Ability to obtain and maintain a Secret level security clearance is preferred. + Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required. + High School diploma or GED required. Some college preferred. + IASSC: Lean Six Sigma: Green Belt preferred + Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree for three years general experience. + A minimum of five years experience in Supply operations. + Experience with automated supply management systems. + Must be able to obtain a forklift license. + Experience with a customer service-oriented company. + SUPERVISORY / BUDGETARY RESPONSIBILITIES + At least two years of supervisory or lead experience is preferred. + Update proprietary applications regarding: + Update section employee daily status, leave, sick, on site, etc. + Verify and track accomplishment of section monthly or quarterly safety and compliance training + Purge section employee expired certifications + Verify section employee compliance training in Virtual Training Record + Verify section vehicle logs are being kept accurately and uploaded + Ensure section personnel are maintaining their 8570 / 8140 certifications + Review weekly training compliance reports for accomplishment prior to suspense. + Review and approve leave forms ensuring before approval all compliance training is current. + Coordinate transportation and integration of new and returning employees. + Document and promptly counsel poor performance and policy violations. + Enforce all V2X, GO 1, and dress code policies. + Provide annual employee appraisal feedback in a professional and constructive manner. + Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism. + Ensure the safety of personnel and monthly safety inspections are properly conducted. + Communicate effectively up and down the chain of command. + Manage work schedules. + Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC) + Work with employees and HR when emergencies or abnormal circumstances occur. + To the best of your ability render all decisions based upon our company values and principles of Integrity, Respect, Responsibility, and Professionalism. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>1. JOB DETAILS Direct Report Project HSE Manager Operational Scope Civil Works | Drilling & Completions | Work Over | Facilities | Production Supervises Mechanical Lifting contractors; Drilling Rig Lifting Crews; any Contractor performing Mechanical Lifting activities under SLB operational control; site level DROPS auditors and HSE Specialists in their execution of the DROPS Program</p><p>2. ROLE PURPOSE The Mechanical Lifting & DROPS Subject Matter Expert Lead is the SLB Mutriba Project authority for the safe design, planning, execution, and continuous improvement of Mechanical Lifting and Dropped Objects Prevention (DROPS) activities across the Mutriba Field Development Project. The role combines planning and operational SME oversight of lifting operations with assurance of the Project's DROPS system implementation, ensuring full compliance with SLB standards, client requirements, and applicable regulatory frameworks across all project phases and contractor interfaces.</p><p>3. KEY RESPONSIBILITIES</p><p>Mechanical Lifting SME</p><ul><li>Lead the planning, preparation, implementation, monitoring, and review of Mechanical Lifting Plans (MLPs) for all project phases, including all prevention and mitigation measures.</li><li>Review and validate all critical lifting plans prepared by SLB and Contractors, categorize lifts in accordance with the Lift Categorization Questionnaire, and submit Critical and Non-Routine lifts to the right channels.</li><li>Personally supervise the execution of Non-Routine, Critical, and Complex lifts across all project locations, such as Rig Mobilization, Initial Rig Moves, Skidding operations and de-mobilization.</li><li>Ensure all lifting risk assessments (HARC/JSA) are prepared, reviewed, and adequate prior to the commencement of any lifting operation.</li><li>Assess Pre-Job Safety Meetings (PJSMs) related to mechanical lifting operations and verify that controls identified in the MLP and HARC are communicated and understood by all participants.</li><li>Advise and stop lifting operations during adverse weather conditions (lightning, high-wind events) and verify suspension and resumption criteria are clearly defined and enforced at site level.</li><li>Establish, maintain, and audit all Project Lifting Equipment Registers across all rig sites and call-out services, ensuring all lifting appliances and accessories are inspected, certified, color-coded, and fit for purpose.</li><li>Verify that third-party lifting equipment introduced to SLB managed sites holds valid certification from an LEEAaccredited or equivalent body, aligned with applicable standards.</li><li>Ensure adequate storage and in-service maintenance of all lifting gear and accessories in accordance with Project and client s requirements.</li><li>Drive compliance with SLB's Mechanical Lifting Standard (SLB-HSE-S013) and Mechanical Lifting B.O.O.K. (SLB-HSE-M013) across all contractor interfaces.</li><li>Conduct frequent, structured audits of all ML activities and equipment at rig sites and call-out service locations, documenting findings and tracking corrective actions closure.</li><li>Perform ML related assessments for the Annual Audit and Inspection Plan (AAIP) to verify ongoing compliance with SLB standards, client procedures, and regulatory requirements.</li><li>Report all lifting-related events in QUEST (SLB incident management system) in a timely manner, ensuring accuracy of classification, causal analysis, and corrective/preventive action assignment.</li><li>Lead or actively participate in investigations of any incident, near miss, or high-potential event related to mechanical lifting operations.</li><li>Coach, assess, and verify the competence of personnel involved in ML operations such as Lifting Supervisors, Crane Operators, Banksmen, and Riggers, against defined competency frameworks.</li><li>Maintain competency assessment records and ensure training validity periods are tracked and renewed.</li><li>Deliver or coordinate delivery of ML awareness and technical training as required by project needs.</li><li>Serve as primary interface with customer s Lifting Authority for ML plans, approvals, and regulatory compliance.</li></ul><p>DROPS Authority</p><ul><li>Project-level DROPS Program Assurance Lead for integrity, consistency, and effectiveness of the DROPS prevention program across all Mutriba Project locations.</li><li>Review, evaluate, and formally validate DROPS Inspection Reports submitted by rig sites and service locations, verifying accuracy on findings, classification, and effectiveness and closure of corrective actions.</li><li>Validate the correct implementation of DROPS, including DROPS Zone identification, zoning maps, barrier deployment, DROPS Picture Books, tethered tool program, and related.</li><li>Conduct structured DROPS Program audits across all active project phases and locations, assessing compliance with SLB-HSE-S023 (DROPS Standard) and the DROPS B.O.O.K. (SLB-HSE-M023).</li><li>Verify DROPS inspection checklists for rig-ups, and the maintenance of DROPS Inspection Schedules.</li><li>Support site-level HSE Supervisors in identifying dropped object and Work at Height hazards.</li><li>Ensure DROPS incidents are reported, classified, and investigated in accordance with project and SLB requirements, and lessons-learned dissemination across the project.</li><li>Maintain and monitor DROPS program performance metrics; escalate systemic non-conformances.</li></ul><p>Additional Responsibilities</p><ul><li>Participate in Project HAZOP/HARC processes as the ML and DROPS SME for ML scenarios under review.</li><li>Support development and review of project HSE Plans, procedures, and standards related to ML and DROPS.</li><li>Contribute to pre-mobilization readiness reviews as the ML/DROPS technical authority.</li><li>Support emergency response planning for lifting-related scenarios (crane collapse, load drop, manriding rescue) and verify that adequate rescue plans are in place.</li><li>Assist developing the Annual Audit and Inspection Plan (AAIP) for ML and DROPS activities.</li></ul><p>4. AUTHORITY</p><ul><li>Authority to Stop Work on any mechanical lifting or related activity that does not comply with approved lift plans, SLB standards, or client requirements.</li><li>Authority to reject and require re-submission of non-compliant lift plan with SLB or client requirements.</li><li>Authority to require the removal of lifting equipment or accessory found defective, uncertified, or non-compliant.</li><li>Authority to withhold validation for any site or location non-compliant with DROPS system requirements.</li><li>Authority to escalate non-conformances to Contractor and Project Management</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in engineering or Technical Career</li><li>Professional Certification: LEEA Appointed Person for Lifting Operations or similar.</li><li>Third-party certification credited by LEEA or NSL.</li><li>DROPS Level 3 Focal Point.</li><li>Minimum 10 years of experience in a dedicated Mechanical Lifting supervisory or SME capacity, preferably on the Oil & Gas Industry.</li><li>Demonstrated experience operating in multi-contractor onshore drilling environments, including direct supervision of crane, rigging, and lifting appliance crews.</li><li>Prior experience conducting DROPS program audits and managing DROPS systems at rig or field level</li><li>Fluent English mandatory. Arabic is an advantage.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Description <p>At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.</p><br><br> <p>As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><br><br> <p><strong>Job Function: </strong></p><br><br> Medical Affairs Group <p><strong>Job Sub Function: </strong></p><br><br> Medical Affairs <p><strong>Job Category:</strong></p><br><br> People Leader <p><strong>All Job Posting Locations:</strong></p><br><br> Kuwait City, Kuwait <p><strong>Job Description:</strong></p><br><br> <p><strong>About Surgery</strong></p><br><br> <p>Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.</p><br><br><p>Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.</p><br><br><p>Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech</p><br><br><p><strong>We are searching for the best talent for Senior Manager Professional Education Surgery - MEA.</strong></p><br><br><p><strong>Purpose: </strong></p><br><br><p>The Senior Professional Education Manager – MEA is responsible for developing and executing a comprehensive professional education strategy that advances the clinical adoption of the company’s products and solutions across the Middle East and Africa region.</p><br><br><p>The role partners closely with Commercial, Marketing, Medical Affairs, Regulatory, Health Care Compliance, and external healthcare professionals to design, organize, and deliver high-quality educational programs for surgeons, nurses, and allied healthcare professionals. Through innovative educational initiatives, the role ensures healthcare professionals have the knowledge, skills, and confidence to deliver optimal patient outcomes while supporting the organization’s strategic priorities and growth objectives.</p><br><br><p><strong>You will be responsible for:</strong></p><br><br><p><strong>Professional Education Strategy</strong></p><br><br><ul><li><p>Develop and execute the regional professional education strategy aligned with business priorities, clinical evidence, and customer needs.</p><br><br></li><li><p>Translate commercial and clinical objectives into impactful educational programs that support product adoption and procedural excellence.</p><br><br></li><li><p>Identify capability gaps and educational opportunities across markets, specialties, and customer segments.</p><br><br></li><li><p>Establish annual education plans, budgets, and success metrics for the region.</p><br><br></li></ul><p><strong>Program Development & Execution</strong></p><br><br><ul><li><p>Design and deliver regional and local educational initiatives, including:</p><br><br><ul><li><p>Surgeon training programs</p><br><br></li><li><p>Nursing and allied healthcare professional education</p><br><br></li><li><p>Clinical workshops and cadaveric training</p><br><br></li><li><p>Centers of Excellence programs</p><br><br></li><li><p>Fellowship and observership programs</p><br><br></li><li><p>Faculty development initiatives</p><br><br></li><li><p>Digital and virtual learning solutions</p><br><br></li></ul></li><li><p>Lead end-to-end planning and execution of educational events, ensuring excellence in customer experience and operational delivery.</p><br><br></li><li><p>Develop innovative learning formats that enhance engagement and knowledge retention.</p><br><br></li></ul><p><strong>Faculty & Key Opinion Leader Engagement</strong></p><br><br><ul><li><p>Build and maintain strong relationships with leading surgeons, nurses, and healthcare professionals across the region.</p><br><br></li><li><p>Identify, recruit, and develop faculty members to support educational initiatives.</p><br><br></li><li><p>Partner with clinical experts to ensure educational content remains evidence-based, relevant, and clinically meaningful.</p><br><br></li><li><p>Facilitate faculty meetings, advisory boards, and curriculum development sessions.</p><br><br></li></ul><p><strong>Cross-Functional Collaboration</strong></p><br><br><ul><li><p>Partner with Marketing and Commercial teams to align educational activities with strategic business objectives.</p><br><br></li><li><p>Collaborate with Medical Affairs to ensure scientific integrity and appropriate educational content.</p><br><br></li><li><p>Work closely with Regulatory, Legal, and Healthcare Compliance teams to ensure all activities adhere to applicable policies and regulations.</p><br><br></li><li><p>Coordinate with local market teams to ensure regional programs address country-specific needs.</p><br><br></li></ul><p><strong>Budget & Resource Management</strong></p><br><br><ul><li><p>Manage the regional professional education budget and ensure effective allocation of resources.</p><br><br></li><li><p>Evaluate educational investments and optimize return on investment.</p><br><br></li><li><p>Oversee external vendors, agencies, event organizers, and training partners.</p><br><br></li></ul><p><strong>Measurement & Continuous Improvement</strong></p><br><br><ul><li><p>Establish KPIs and dashboards to measure the effectiveness of educational programs.</p><br><br></li><li><p>Analyze participant feedback, learning outcomes, and business impact metrics.</p><br><br></li><li><p>Implement continuous improvement initiatives to enhance educational quality and effectiveness.</p><br><br></li><li><p>Utilize data and insights to inform future educational strategies.</p><br><br></li></ul><p><strong>Leadership & Influence</strong></p><br><br><ul><li><p>Serve as a regional subject matter expert in healthcare professional education and adult learning methodologies.</p><br><br></li><li><p>Provide leadership and guidance to country teams regarding educational best practices.</p><br><br></li><li><p>Influence stakeholders across multiple functions and geographies to drive execution and alignment.</p><br><br></li><li><p>Represent the organization at regional and international professional education forums.</p><br><br></li></ul><p><strong>Qualifications / Requirements:</strong></p><br><br><p><strong>Education</strong></p><br><br><ul><li><p>Bachelor’s degree required.</p><br><br></li><li><p>Advanced degree preferred (MBA, Master’s in Education, Healthcare Management, Clinical Discipline, or related field).</p><br><br></li></ul><p><strong>Experience</strong></p><br><br><ul><li><p>Minimum 8–10 years of experience in professional education, clinical education, marketing, medical affairs, or commercial roles within the healthcare, medical device, pharmaceutical, or life sciences industry.</p><br><br></li><li><p>Demonstrated experience planning and executing large-scale regional educational programs.</p><br><br></li><li><p>Experience working with healthcare professionals, faculty members, and key opinion leaders.</p><br><br></li><li><p>Experience managing complex projects across multiple countries and cultures.</p><br><br></li><li><p>Previous experience within the Middle East and Africa region strongly preferred.</p><br><br></li></ul><p><strong>Skills & Competencies</strong></p><br><br><ul><li><p>Strategic thinking and execution excellence.</p><br><br></li><li><p>Strong project and event management capabilities.</p><br><br></li><li><p>Excellent stakeholder management and influencing skills.</p><br><br></li><li><p>Strong presentation, facilitation, and communication skills.</p><br><br></li><li><p>Budget management and financial acumen.</p><br><br></li><li><p>Ability to work effectively in a matrix organization.</p><br><br></li><li><p>Customer-focused mindset with a passion for education and learning.</p><br><br></li><li><p>Strong analytical and problem-solving capabilities.</p><br><br></li><li><p>High level of professionalism, ethics, and compliance awareness.</p><br><br></li></ul><p><strong>Travel Requirements</strong></p><br><br><ul><li><p>Regional and international travel up to 40–50% as required to support educational programs, faculty engagement, and business priorities.</p><br><br></li></ul><p><strong>Success Measures</strong></p><br><br><ul><li><p>Achievement of annual professional education objectives.</p><br><br></li><li><p>Quality and impact of educational programs delivered.</p><br><br></li><li><p>Healthcare professional engagement and satisfaction scores.</p><br><br></li><li><p>Clinical adoption and capability development outcomes.</p><br><br></li><li><p>Compliance and operational excellence.</p><br><br></li><li><p>Effective budget management and resource utilization.</p><br><br></li><li><p>Strength and growth of regional faculty networks.</p><br><br></li><li><p>Alignment of educational activities with business growth priorities and patient care outcomes.</p><br><br></li></ul><br> <p><strong>Required Skills: </strong></p><br><br> <p><strong>Preferred Skills:</strong></p><br><br> Analytical Reasoning, Clinical Research and Regulations, Clinical Trials Operations, Communication, Content Evaluation, Developing Others, Digital Culture, Digital Literacy, Healthcare Trends, Inclusive Leadership, Leadership, Medical Affairs, Medical Communications, Medical Compliance, Prioritization of Tasks, Product Strategies, Scientific Research, Strategic Thinking, Team Management <br> </div>
Classification: Institutional Support<br><br>Reports To: Technology Support Coordinator<br><br>Location: Saad Al Abdullah, Kuwait<br><br>About The American International University<br><br>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.<br><br>For more information, visit: www.aiu.edu.kw<br><br>Job Summary<br><br>The IT Support Technician is responsible for providing frontline technical support to faculty, staff, and students at American International University (AIU). This role focuses on day-to-day troubleshooting, deployment, and maintenance of end-user technology, classrooms, laboratories, offices, academic software environments, and event-related IT systems. The position ensures a high level of service availability, responsiveness, and user satisfaction across the campus.<br><br>Role Impact<br><br>This role directly supports the continuity of academic instruction and administrative operations by ensuring that technology issues are resolved promptly and learning and working environments remain fully functional. The IT Support Technician plays a key role in minimizing downtime, supporting classroom and laboratory readiness, enabling successful university events, and ensuring effective use of institutional technology resources for students, faculty, and staff.<br><br>Key Responsibilities<br><br>IT Support & Helpdesk Operations<br><br>Provide desktop and end-user support for PCs, laptops, printers, and peripherals across the university. Install, configure, and set up new computer systems, hardware, and standard software images. Diagnose and resolve hardware, operating system, and application issues in a timely and efficient manner. Log, track, and resolve incidents and service requests using the IT Helpdesk Ticketing System (Service Desk Plus). Support and train users on key university applications including Microsoft 365, Canvas LMS, and Banner SIS. Assist students, faculty, and staff with login issues, access problems, and basic authentication-related troubleshooting. Conduct IT orientation and onboarding support for new faculty and staff members. Test and validate software updates, patches, and application deployments prior to or following rollout. Printing Student and Staff ID Cards and granting necessary access. Escalate unresolved or complex issues to the Technology Support Coordinator with appropriate documentation.<br><br>Classroom, Lab & Office Technology Support<br><br>Support daily operations of classrooms, laboratories, meeting rooms, and offices to ensure technology readiness. Assist with setup, testing, and troubleshooting of audio-visual systems, presentation equipment, and hybrid learning tools. Perform pre-session checks to ensure systems are operational for classes, exams, and meetings.<br><br>Academic Software & Lab Environment Support<br><br>Install, configure, and maintain academic and instructional software within computer laboratories in coordination with Academic Affairs and IT leadership. Provide operational support for academic software platforms used in teaching and learning environments. Assist students and faculty with software access, licensing issues, and application-related troubleshooting during lab sessions. Ensure lab systems are configured consistently and remain compliant with academic and licensing requirements. Support testing and validation of academic software updates prior to semester rollouts.<br><br>Endpoint Deployment & Asset Support<br><br>Assist with deployment, imaging, configuration, and replacement of Windows 10/11 PCs, laptops, and shared systems. Maintain and update IT asset inventory, including computers, peripherals, and assigned equipment. Support ID card printing management systems and associated hardware as required.<br><br>User & System Administration<br><br>Assist with domain access, user account creation, and email registration under established procedures. Administer and maintain Active Directory accounts, group memberships, and basic permissions. Support Microsoft 365 user accounts, email configuration, and collaboration tools. Assist with user account setup, password resets, access requests, and basic identity-related troubleshooting. Support faculty, staff, and students in the effective use of Microsoft 365, email, and collaboration tools.<br><br>Network & Infrastructure Support<br><br>Assist with basic network connectivity troubleshooting and performance-related issues. Support setup and management of laptops, projectors, and presentation equipment for classrooms and meetings. Support System Administrator and Network Engineer with diagnostics and implementation of systems.<br><br>Event Technology & Technical Support<br><br>Coordinate the setup, configuration, and testing of technical requirements for university events, workshops, forums, and special activities. Provide on-site technical support during events to ensure uninterrupted operation of systems, presentations, and audio-visual equipment. Perform basic analysis of event technical requirements and proactively identify necessary systems, equipment, and configurations based on event type, scale, and venue. Demonstrate initiative in understanding requestor requirements and independently preparing appropriate technical solutions. Coordinate with the Events Department, internal IT teams, and external vendors to deliver reliable event technology support. Assist with setting up and teardown of event-related technology before and after events.<br><br>Time Attendance System Administration<br><br>Support administration and operational use of the Time Attendance System (COSEC). Generate payroll-related attendance reports and weekly faculty attendance reports as required. Upload and maintain monthly shift schedules within the COSEC system based on approved rosters. Implement approved shift changes and schedule updates requested by the HR Department. Assist with troubleshooting attendance discrepancies and system-related issues in coordination with HR and IT leadership.<br><br>Documentation, Regulatory Compliance, and Continuous Improvement<br><br>Document resolved issues, troubleshooting steps, and common fixes to support knowledge sharing. Follow IT policies, SOPs, security guidelines, and service standards. Identify recurring issues and suggest improvements to processes or configurations.<br><br>Key Competencies<br><br>Strong troubleshooting and problem-solving skills Practical knowledge of Windows, Mac and Linux operating systems, end-user hardware, and academic lab environments Ability to support students and faculty in high-usage instructional settings Basic understanding of networking, identity systems, and cloud-based productivity platforms Customer-service mindset with clear communication skills Ability to follow procedures, prioritize tasks, and work under supervision Willingness to support extended hours during peak academic periods or events<br><br>Educational Qualifications & Certification<br><br>Diploma or bachelor’s degree in computer science, Information Technology, or a related field. Entry-level or relevant IT certifications are an advantage (e.g., Microsoft, Comp TIA, or equivalent).<br><br>How To Apply<br><br>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs<br><br>Applications will be reviewed on a rolling basis until the position is filled.<br><br>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education.