Restaurants & Chefs in Kuwait
2514 Jobs Found
<p>- We need an office boy to prepare coffee and tea and clean the premises.</p><p>- Work is at a law firm in the capital.</p><p>- Working hours are from 12 PM to 2 PM, except on Saturdays from 5 PM to 9 PM.</p>
<h2 class="h5">Job description</h2>
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<p><span><strong>About Jumeirah and the Hotel: </strong></span></p><br><p><span>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</span></p><br><p><span>Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea.</span></p><br><p><span>Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites.</span></p><br><p><span>Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.</span></p><br><p><span><strong>About the Job:</strong></span></p><br><p><span>An opportunity has arisen for a <strong>Guest Service Assistant </strong>to join<strong> Talise Spa </strong>at <strong>Jumeirah Messilah Beach</strong>. The main duties and responsibilities of this role are:</span></p><br><p>To provide courteous and professional service at all times.</p><br><p>Welcome guests, greet guests and members, explain and up sell the facilities and services available.</p><br><p>Assist in answering all telephone communication with-in three rings observing standards, etiquette, and patience at all times. Handle guest messages and communication needs accurately.</p><br><p>Ensure guests are directed to desired locations for treatment and connected with the appropriate service.</p><br><p>Schedule reservations of spa services for guests and coordinate staff schedule to ensure prompt service.</p><br><p>Assist with administration duties: filing, products supply inventory and other duties required to support management and operations.</p><br><p>To report all problems and or complaints related to the spa. Communicate via logbook & staff meetings, depending upon urgency.</p><br><p>To liaise with all related departments confirm reservations, process engineering requests and maintain cleanliness.</p><br><p><span><strong>About You:</strong></span></p><br><ul><li>Should have 2-year minimum experience in same role in a five-star hotel.</li><li>Work in a multicultural environment.</li><li><p>Previous experience within a spa environment</p><br></li><li><p>Knowledge of treatments</p><br></li><li><p>Knowledge of the Premier Day Spa system</p><br></li></ul><p><span><strong>About the Benefits:</strong></span></p><br><p><span>We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, accommodation, life insurance, a monthly service charge, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.</span></p><br><br> </div>
Technician <br><br> Job Id :100195327<br><br>Jobboard subscription<br><br>×<br><br>Please enter details to report job<br><br>Name*<br><br>Email*<br><br>Reason to report<br><br>Description<br><br>We are looking for experienced Hood & Duct Installation Technicians, Motor Installers, and Kitchen Cleaning Service Personnel to join our team.<br><br>???? Positions Required<br><br> Hood & Duct Installation Technicians Exhaust/Fresh Air Motor Installers Kitchen Hood & Duct Cleaning Staff<br><br>???????? Indian candidates preferred<br><br>✅ Relevant Experience Is Preferred<br><br>???? For more details, please Whats App message only: 67554471<br><br>Basic Details<br><br>Qualification<br><br>Posted : Today<br><br>Job Type : Full-Time<br><br>Jobboard subscription<br><br>Company : Kuwait Jobs<br><br>Contact Info<br><br>Mobile : +965 67554471<br><br>Alternate Mobile : Not-Mentioned<br><br>Email : Not-Mentioned
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br><p><b><u><span>What you will do</span></u></b></p><br><br><ul><li><p><span><span>To oversee all aspects of a profit and service driven Catering and Events Department.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Supervision of the Senior Manager/Managers of Catering along with </span><span>administrative</span><span> team in their day-to-day roles. Including </span><span>maintaining</span><span> and monitoring the accuracy and effectiveness of all written communications. These include but are not limited to: Banquet Event Orders, Resumes, Daily Events Report, Golden Sales & Catering, and pre-convention meetings.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Review the accuracy of the Catering Sales Managers/Senior Managers all booking conversions from the inquiries received; including but not limited to Sales, Reservations, Referrals, directly from the guests, and assigning those leads among the team where necessary.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Forecasting/budgeting </span><span>expertise</span><span> and financial literacy to </span><span>analyze</span><span> pick up, trend, and pace to support the DOC in preparing the monthly forecast, the ability to </span><span>analyze</span><span> the month end </span><span>financials</span><span> summaries in line with the P&L.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>The ability to </span><span>assist</span><span> in developing and executing projects for assigned segments to generate demand and hence increase catering activity, </span><span>volume</span><span> and revenue.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure seamless operation between the C&E team and all vendor/supplier related clients’ needs, </span><span>i.e.</span><span> Audio Visual, Florists, Entertainment, Transportation, DMC, and outside catering/locations etc.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complete periodic audits of the Account and Booking Data in Golden Sales & Catering, to include but not exclusive to Conflict Report, Account Traces, Post Conference Reports, and Qualtrics-related reviews</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Evaluate current sales practices and make recommendations to maximize revenues of the Catering and Events forecast/budget while </span><span>utilizing</span><span> full potential of the existing resources.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Oversee the quarterly administration and seek new ways to motivate the Catering and Events team to ensure the team achieves the incentive plans.</span></span></p><br><br></li></ul><br><br><p><b><u><span>What You Will Bring</span></u></b></p><br><br><ul><li><p><span><span>Minimum 5 years of experience in event planning and management, including at least 1 year in an Assistant Director of Catering role.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Fluency in Arabic and English is </span><span>required</span><span>; </span><span>additional</span><span> languages are an advantage.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proficient in Microsoft Office applications and hotel operating systems, with the ability to effectively use software such as Opera and other business-related applications.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Demonstrated ability to build positive, professional relationships and foster a collaborative work environment across departments.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong negotiation, communication, and organizational skills, with the ability to prioritize, delegate, and drive results.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Calm, resilient, and solution-oriented, with the ability to perform effectively in fast-paced and challenging situations.</span></span></p><br><br></li></ul><br><br><p><b><u><span>What you will get</span></u></b></p><br><br><ul><li><p><span><span>Department Head benefits as per Four Seasons Kuwait policy</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Competitive Salary, wages, and a comprehensive benefits package</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent Training and Development opportunities.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary Dream Holidays at other Four Seasons Hotels and Resorts</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Regular social and sports events</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Paid home leave with flight tickets</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary employee meals</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Health medical and insurance benefits</span></span></p><br><br></li></ul><br><p><br><b><span>Work Authorization</span></b></p><br><br><p><span><span>Hotel will apply for the work authorization for the successful candidate</span></span></p><br><br><p><br><span><span>We look forward to receiving your application!</span></span></p><br><br><br><br><br><br><br><br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br><p><b>What You Will Do</b></p><br><br><ul><li><p>Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item, origin, taste, and preparation methods.</p><br><br></li><li><p>Communicate guest orders including any special needs or requests to the kitchen; coordinate food timings; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.</p><br><br></li><li><p>Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests. </p><br><br></li><li><p>Breakdown, clean and set-up of tables, buffets, and food stations as well as the back-of-house areas.</p><br><br></li><li><p>Retrieve and stock all linen, china, silver, glassware and food and beverage items. </p><br><br></li><li><p>Complete opening and closing side work as assigned and have all tables set according to standard. </p><br><br></li></ul><br><p><b>What You Will Bring</b></p><br><br><ul><li><p>At least 2 years’ experience in the similar role in a five-star luxury hotel.</p><br><br></li><li><p>Ability to work well under pressure.</p><br><br></li><li><p>Be thorough and pay attention to detail.</p><br><br></li><li><p>Excellent verbal communication skills in English and Arabic is a plus.</p><br><br></li><li><p>Active listening skills.</p><br><br></li></ul><p><br><b>What We Offer:</b></p><br><br><ul><li><p>Full board shared living accommodation in a high quality, well-resourced compound</p><br><br></li><li><p>Complimentary Discovery Nights at FS Hotels worldwide</p><br><br></li><li><p>Regular social and sporting events</p><br><br></li><li><p>Paid home leave tickets</p><br><br></li><li><p>Quality employee meals</p><br><br></li><li><p>Transportation to and from work</p><br><br></li><li><p>Free Wi-Fi in accommodation and employee transportation buses</p><br><br></li></ul><br><p><b>Work Authorization</b></p><br><br><p>Hotel will apply for the work authorization for the successful candidate</p><br><br><br><p>We look forward to receiving your application!</p><br><br><br><br><br><br><br> </div>
Technician <br><br> Job Id :100195327<br><br>Jobs<br><br>×<br><br>Please enter details to report job<br><br>Name*<br><br>Email*<br><br>Reason to report<br><br>Description<br><br>We are looking for experienced Hood & Duct Installation Technicians, Motor Installers, and Kitchen Cleaning Service Personnel to join our team.<br><br>???? Positions Required<br><br> Hood & Duct Installation Technicians Exhaust/Fresh Air Motor Installers Kitchen Hood & Duct Cleaning Staff<br><br>???????? Indian candidates preferred<br><br>✅ Relevant Experience Is Preferred<br><br>???? For more details, please Whats App message only: 67554471<br><br>Basic Details<br><br>Qualification<br><br>Posted : 1 day ago<br><br>Job Type : Full-Time<br><br>Jobs<br><br>Company : Kuwait Jobs<br><br>Contact Info<br><br>Mobile : +965 67554471<br><br>Alternate Mobile : Not-Mentioned<br><br>Email : Not-Mentioned
<p>We are looking for an Account Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.</p><p><strong>What did we Order?</strong></p><ul><li>Maintain continuous business relationships with clients/ supermarket chains.</li><li>Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Shops and company.</li><li>Make sure that the menus of the clients are up to date at all times.</li><li>Optimize the restaurant content (MOA, Delivery time).</li><li>Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</li><li>Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at Shops, banners and newsletter.</li><li>Generating food coupons, promotions and vouchers from existing Shops.</li><li>Convince clients / restaurants for brand promotion of Talabat pictures.</li><li>Transmission method optimization: -Convincing clients / Shops to implement a track order feature and changing the transmission method to WLA.</li><li>Convince the Shop to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</li><li>Encourage Shops to subscribe to the online payment gateway.</li><li>Coordinate with the Shop, if the shop is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery.</li><li>Maintain accurate records of all sales and prospecting activities including: -Sales calls -Closed sales -Follow-up activities -Sales expense report -Presentations -Sales meeting report (new Shop) -Daily signed contract report</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><p><strong>WHAT DID WE ORDER?</strong></p><ul><li>Bachelor’s degree in any discipline</li><li>Previous experience in FMCG, mainly in grocery or E-commerce and retail companies is preferred</li><li>From 3 to 5 years of experience holding the same title or relevant</li><li>Able to analyse data and sales statistics and curate a solution</li><li>Excellent Communication & Negotiation skills</li><li>Customer Oriented</li><li>Adaptability & Flexibility</li></ul>
<p>We are looking for an Account Manager to join our team and be part of our growth. If you re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.</p><p><strong>WHAT S ON YOUR PLATE?</strong></p><ul><li>Maintain continuous business relationships with clients/ restaurants.</li><li>Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Shops and company.</li><li>Make sure that the menus of the clients are up to date at all times.</li><li>Optimize the restaurant content (MOA, Delivery time).</li><li>Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</li><li>Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at Shops, banners and newsletter.</li><li>Generating food coupons, promotions and vouchers from existing Shops.</li><li>Convince clients / restaurants for brand promotion of Talabat pictures.</li><li>Transmission method optimization: -Convincing clients / Shops to implement a track order feature and changing the transmission method to WLA.</li><li>Convince the Shop to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</li><li>Encourage Shops to subscribe to the online payment gateway.</li><li>Coordinate with the Shop, if the shop is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery.</li><li>Maintain accurate records of all sales and prospecting activities including: -Sales calls -Closed sales -Follow-up activities -Sales expense report -Presentations -Sales meeting report (new Shop) -Daily signed contract report</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>WHAT DID WE ORDER?</strong></p><p>Preferred candidates will be:</p><ul><li>Bachelor s degree in any discipline</li><li>Previous experience in FMCG,- E-commerce and retail companies is preferred</li><li>From 3 to 5 years of experience holding the same title or relevant</li><li>Able to analyse data and sales statistics and curate a solution</li><li>Excellent Communication & Negotiation skills</li><li>Customer Oriented</li><li>Adaptability & Flexibility</li></ul>
<h2 class="h5">Job description</h2>
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<p><span><span><strong>Guest Experience</strong></span></span></p><br><span><span>•</span></span><span><span>Prepare and serve a full range of specialty coffees, teas, mocktails, and luxury café beverages to brand standards.</span></span><br><span><span>•</span></span><span><span>Provide engaging, intuitive, and personalized service that anticipates guest needs.</span></span><br><span><span>•</span></span><span><span>Share product knowledge—beans, brewing methods, origins—to elevate the guest’s experience.</span></span><br><span><span>•</span></span><span><span>Create a welcoming atmosphere that aligns with the hotel’s luxury identity and service culture.</span></span><br><p><span><span><strong>Operations</strong></span></span></p><br><span><span>•</span></span><span><span>Operate coffee equipment including espresso machines, grinders, brewers, and POS systems with accuracy and care.</span></span><br><span><span>•</span></span><span><span>Ensure all beverages are prepared consistently and presented elegantly.</span></span><br><span><span>•</span></span><span><span>Maintain par levels of supplies (coffee, milk alternatives, syrups, pastries, china, etc.).</span></span><br><span><span>•</span></span><span><span>Follow opening, closing, and shift-change procedures efficiently.</span></span><br><p><span><span><strong>Quality & Standards</strong></span></span></p><br><span><span>•</span></span><span><span>Adhere to IHG and brand-specific service guidelines and luxury service cues.</span></span><br><span><span>•</span></span><span><span>Uphold high standards of hygiene, sanitation, and food safety in compliance with local regulations and hotel policies.</span></span><br><span><span>•</span></span><span><span>Ensure all work areas, display cases, and equipment remain clean, organized, and visually appealing.</span></span><br><span><span>•</span></span><span><span>Assist in menu refinement, specialty drink development, and seasonal offerings.</span></span><br><p><span><span><strong>Collaboration & Communication</strong></span></span></p><br><span><span>•</span></span><span><span>Work closely with the Food & Beverage team, Guest Relations, and culinary departments to ensure seamless service.</span></span><br><span><span>•</span></span><span><span>Communicate guest preferences or feedback to management to enhance service quality.</span></span><br><span><span>•</span></span><span><span>Support the team during peak service times and contribute to a positive, professional working environment.</span></span><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervise daily front office operations, ensuring smooth check-in and check-out experiences. Lead, support, and motivate the front office team to deliver high-quality guest service. Handle reservations, room assignments, billing, and cash handling with accuracy. Respond promptly and professionally to guest requests, concerns, and complaints, ensuring effective resolution. Coordinate closely with Housekeeping, F&B, Engineering, and other departments to ensure seamless guest experiences. Monitor front office procedures, service standards, and compliance with hotel policies and safety regulations. Train and guide front office team members on operational procedures and guest service standards. Maintain accurate guest records, reports, and transactions in the PMS system. Assist in preparing shift reports, room status updates, and daily operational briefings. Support upselling initiatives and promote hotel services and facilities to maximize guest satisfaction and revenue. Ensure professional appearance, grooming, and conduct of the front office team at all times.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor or degree in Hospitality, Tourism, or a related field preferred. Previous experience in Front Office operations, with supervisory experience in hospitality preferred. Knowledge of PMS and front office systems (Opera, Fidelio, or similar) is required. Strong understanding of front office procedures, reservations, billing, and guest relations. Basic computer skills, including Microsoft Office (Word, Excel, Outlook). Ability to manage shifts, supervise team performance, and handle operational challenges effectively. Flexibility to work shifts, weekends, and holidays as needed. Fluent in English; Arabic is an advantage.</p><p></p></section>
<p>We are looking for an Account Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.</p><p>Maintain continuous business relationships with clients/ supermarket chains. Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Shops and company. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, Delivery time).</p><p>Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</p><p>Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at Shops, banners and newsletter. Generating food coupons, promotions and vouchers from existing Shops. Convince clients / restaurants for brand promotion of Talabat pictures.</p><p>Transmission method optimization: -Convincing clients / Shops to implement a track order feature and changing the transmission method to WLA. Convince the Shop to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage Shops to subscribe to the online payment gateway. Coordinate with the Shop, if the shop is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery.</p><p>Maintain accurate records of all sales and prospecting activities including:</p><ul><li>Sales calls</li><li>Closed sales</li><li>Follow-up activities</li><li>Sales expense report</li><li>Presentations</li><li>Sales meeting report (new Shop)</li><li>Daily signed contract report</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in any discipline Previous experience in FMCG, mainly in grocery or E-commerce and retail companies is preferred From 3 to 5 years of experience holding the same title or relevant Able to analyse data and sales statistics and curate a solution Excellent Communication & Negotiation skills Customer Oriented Adaptability & Flexibility</p>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>Entry level management position that is responsible for the daily operations in room service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li>
<li>OR</li>
<li></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>About Jumeirah and the Hotel: </strong></span></p><br><p><span>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</span></p><br><p><span>Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea.</span></p><br><p><span>Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites.</span></p><br><p><span>Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.</span></p><br><p><span><strong>About the Job:</strong></span></p><br><p><span>An opportunity has arisen for a <strong>Guest Service Assistant </strong>to join<strong> Talise Spa </strong>at <strong>Jumeirah Messilah Beach</strong>. The main duties and responsibilities of this role are:</span></p><br><p>To provide courteous and professional service at all times.</p><br><p>Welcome guests, greet guests and members, explain and up sell the facilities and services available.</p><br><p>Assist in answering all telephone communication with-in three rings observing standards, etiquette, and patience at all times. Handle guest messages and communication needs accurately.</p><br><p>Ensure guests are directed to desired locations for treatment and connected with the appropriate service.</p><br><p>Schedule reservations of spa services for guests and coordinate staff schedule to ensure prompt service.</p><br><p>Assist with administration duties: filing, products supply inventory and other duties required to support management and operations.</p><br><p>To report all problems and or complaints related to the spa. Communicate via logbook & staff meetings, depending upon urgency.</p><br><p>To liaise with all related departments confirm reservations, process engineering requests and maintain cleanliness.</p><br><p><span><strong>About You:</strong></span></p><br><ul><li>Should have 2-year minimum experience in same role in a five-star hotel.</li><li>Work in a multicultural environment.</li><li><p>Previous experience within a spa environment</p><br></li><li><p>Knowledge of treatments</p><br></li><li><p>Knowledge of the Premier Day Spa system</p><br></li></ul><p><span><strong>About the Benefits:</strong></span></p><br><p><span>We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, accommodation, life insurance, a monthly service charge, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.</span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>ROLE SUMMARY</strong></p><br><p><strong>We are looking for an Account Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.</strong></p><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><ul><li><p><strong>Maintain continuous business relationships with clients/ restaurants.</strong></p><br></li><li><p><strong>Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Shops and company.</strong></p><br></li><li><p><strong>Make sure that the menus of the clients are up to date at all times.</strong></p><br></li><li><p><strong>Optimize the restaurant content (MOA, Delivery time).</strong></p><br></li><li><p><strong>Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</strong></p><br></li><li><p><strong>Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at Shops, banners and newsletter.</strong></p><br></li><li><p><strong>Generating food coupons, promotions and vouchers from existing Shops. </strong></p><br></li><li><p><strong>Convince clients / restaurants for brand promotion of Talabat pictures.</strong></p><br></li><li><p><strong>Transmission method optimization: -Convincing clients / Shops to implement a track order feature and changing the transmission method to WLA.</strong></p><br></li><li><p><strong>Convince the Shop to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</strong></p><br></li><li><p><strong>Encourage Shops to subscribe to the online payment gateway.</strong></p><br></li><li><p><strong>Coordinate with the Shop, if the shop is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery.</strong></p><br></li><li><p><strong>Maintain accurate records of all sales and prospecting activities including:</strong></p><br></li></ul><p><strong> -Sales calls</strong></p><br><p><strong>-Closed sales</strong></p><br><p><strong>-Follow-up activities</strong></p><br><p><strong>-Sales expense report</strong></p><br><p><strong>-Presentations</strong></p><br><p><strong>-Sales meeting report (new Shop)</strong></p><br><p><strong>-Daily signed contract report</strong></p><br><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><p><strong>Preferred candidates will be: </strong></p><br><ul><li><p><strong>Bachelor’s degree in any discipline</strong></p><br></li><li><p><strong>Previous experience in FMCG,- E-commerce and retail companies is preferred</strong></p><br></li><li><p><strong>From 3 to 5 years of experience holding the same title or relevant </strong></p><br></li><li><p><strong>Able to analyse data and sales statistics and curate a solution</strong></p><br></li><li><p><strong>Excellent Communication & Negotiation skills</strong></p><br></li><li><p><strong>Customer Oriented</strong></p><br></li><li><p><strong>Adaptability & Flexibility</strong></p><br></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p><strong>ROLE SUMMARY</strong></p><br><br><p><strong>We are looking for an Account Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.</strong></p><br><br><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><br><br><ul><li><p><strong>Maintain continuous business relationships with clients/ restaurants.</strong></p><br><br></li><li><p><strong>Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Shops and company.</strong></p><br><br></li><li><p><strong>Make sure that the menus of the clients are up to date at all times.</strong></p><br><br></li><li><p><strong>Optimize the restaurant content (MOA, Delivery time).</strong></p><br><br></li><li><p><strong>Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</strong></p><br><br></li><li><p><strong>Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at Shops, banners and newsletter.</strong></p><br><br></li><li><p><strong>Generating food coupons, promotions and vouchers from existing Shops. </strong></p><br><br></li><li><p><strong>Convince clients / restaurants for brand promotion of Talabat pictures.</strong></p><br><br></li><li><p><strong>Transmission method optimization: -Convincing clients / Shops to implement a track order feature and changing the transmission method to WLA.</strong></p><br><br></li><li><p><strong>Convince the Shop to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</strong></p><br><br></li><li><p><strong>Encourage Shops to subscribe to the online payment gateway.</strong></p><br><br></li><li><p><strong>Coordinate with the Shop, if the shop is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery.</strong></p><br><br></li><li><p><strong>Maintain accurate records of all sales and prospecting activities including:</strong></p><br><br></li></ul><p><strong> -Sales calls</strong></p><br><br><p><strong>-Closed sales</strong></p><br><br><p><strong>-Follow-up activities</strong></p><br><br><p><strong>-Sales expense report</strong></p><br><br><p><strong>-Presentations</strong></p><br><br><p><strong>-Sales meeting report (new Shop)</strong></p><br><br><p><strong>-Daily signed contract report</strong></p><br><br><br>What you need to be successful<br><p><strong>WHAT DID WE ORDER?</strong></p><br><br><p><strong>Preferred candidates will be: </strong></p><br><br><ul><li><p><strong>Bachelor’s degree in any discipline</strong></p><br><br></li><li><p><strong>Previous experience in FMCG,- E-commerce and retail companies is preferred</strong></p><br><br></li><li><p><strong>From 3 to 5 years of experience holding the same title or relevant </strong></p><br><br></li><li><p><strong>Able to analyse data and sales statistics and curate a solution</strong></p><br><br></li><li><p><strong>Excellent Communication & Negotiation skills</strong></p><br><br></li><li><p><strong>Customer Oriented</strong></p><br><br></li><li><p><strong>Adaptability & Flexibility</strong></p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p><strong>ROLE SUMMARY</strong></p><br><br><p><strong>We are looking for an Account Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.</strong></p><br><br><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><br><br><ul><li><p><strong>Maintain continuous business relationships with clients/ restaurants.</strong></p><br><br></li><li><p><strong>Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Shops and company.</strong></p><br><br></li><li><p><strong>Make sure that the menus of the clients are up to date at all times.</strong></p><br><br></li><li><p><strong>Optimize the restaurant content (MOA, Delivery time).</strong></p><br><br></li><li><p><strong>Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</strong></p><br><br></li><li><p><strong>Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at Shops, banners and newsletter.</strong></p><br><br></li><li><p><strong>Generating food coupons, promotions and vouchers from existing Shops. </strong></p><br><br></li><li><p><strong>Convince clients / restaurants for brand promotion of Talabat pictures.</strong></p><br><br></li><li><p><strong>Transmission method optimization: -Convincing clients / Shops to implement a track order feature and changing the transmission method to WLA.</strong></p><br><br></li><li><p><strong>Convince the Shop to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</strong></p><br><br></li><li><p><strong>Encourage Shops to subscribe to the online payment gateway.</strong></p><br><br></li><li><p><strong>Coordinate with the Shop, if the shop is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery.</strong></p><br><br></li><li><p><strong>Maintain accurate records of all sales and prospecting activities including:</strong></p><br><br></li></ul><p><strong> -Sales calls</strong></p><br><br><p><strong>-Closed sales</strong></p><br><br><p><strong>-Follow-up activities</strong></p><br><br><p><strong>-Sales expense report</strong></p><br><br><p><strong>-Presentations</strong></p><br><br><p><strong>-Sales meeting report (new Shop)</strong></p><br><br><p><strong>-Daily signed contract report</strong></p><br><br><br>What you need to be successful<br><p><strong>WHAT DID WE ORDER?</strong></p><br><br><p><strong>Preferred candidates will be: </strong></p><br><br><ul><li><p><strong>Bachelor’s degree in any discipline</strong></p><br><br></li><li><p><strong>Previous experience in FMCG,- E-commerce and retail companies is preferred</strong></p><br><br></li><li><p><strong>From 3 to 5 years of experience holding the same title or relevant </strong></p><br><br></li><li><p><strong>Able to analyse data and sales statistics and curate a solution</strong></p><br><br></li><li><p><strong>Excellent Communication & Negotiation skills</strong></p><br><br></li><li><p><strong>Customer Oriented</strong></p><br><br></li><li><p><strong>Adaptability & Flexibility</strong></p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
<br><br> </div>
About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br>What You Will Do<br><br>The Director of Purchasing is responsible for leading the Purchasing, Receiving, and Storeroom operations to ensure all hotel departments have the supplies and resources needed to deliver exceptional service. Reporting to the Director of Finance, this leadership role drives procurement strategy, vendor relationships, inventory management, cost control, capital planning, and compliance while supporting operational excellence across the hotel. Additionally, develop and implement sustainable procurement strategies aligned with the hotel's Environmental Social and Governance (ESG) objectives, brand standards, and corporate sustainability commitments.<br><br>What You Bring<br><br>Minimum five years of hotel purchasing experience, including at least two years in a Director of Purchasing or comparable leadership role . Strong negotiation, vendor management, and cost-control experience within a hospitality environment. Proven leadership skills with the ability to develop teams, influence stakeholders, and build strong cross-functional relationships. Excellent communication, problem-solving, and decision-making skills. Fluent in English and Arabic (spoken and written). Preferably knowledgeable about the GCC and Kuwait markets, with an established understanding of local suppliers, sourcing practices, and market dynamics. Proficiency with Microsoft Office applications and procurement systems as such Birch Street and/or Microsoft D365<br><br>What We Offer<br><br>Department Head benefits as per Four Seasons Kuwait policy Complimentary nights at other FS Hotels worldwide Regular social and sports events Paid home leave with flight tickets Complimentary employee meals and Uniforms Health medical and insurance benefits<br><br>Work Authorization<br><br>Hotel will apply for the Kuwait work authorization for the successful candidate.<br><br>We look forward to receiving your application!
<p><h4>Job summary</h4>
<p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing quality assurance goals</h4>
<ul>
<li>Coaches managers on adopting the Total Quality Management leadership style.</li>
<li>Conducts monthly audit to ensure compliance with company and brand standards.</li>
<li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li>
<li>Directs property quality efforts to address critical customer requirements.</li>
<li>Assists with regional and/or company-wide implementation of company best practices.</li>
<li>Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.</li>
</ul>
<h4>Managing quality tools</h4>
<ul>
<li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li>
<li>Uses data collection methods to compile, display, track, and analyze defect trends.</li>
<li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li>
<li>Analyzes issues and identifies trends.</li>
</ul>
<h4>Managing the guest experience</h4>
<ul>
<li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li>
<li>Models service behaviors that meet or exceed guest expectations.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>We are looking for an <strong>Account Manager</strong> to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.</p><br><p><strong>What did we Order?</strong></p><br><ul><li>Maintain continuous business relationships with clients/ supermarket chains.</li><li>Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Shops and company.</li><li>Make sure that the menus of the clients are up to date at all times.</li><li>Optimize the restaurant content (MOA, Delivery time).</li><li>Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</li><li>Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at Shops, banners and newsletter.</li><li>Generating food coupons, promotions and vouchers from existing Shops. </li><li>Convince clients / restaurants for brand promotion of Talabat pictures.</li><li>Transmission method optimization: -Convincing clients / Shops to implement a track order feature and changing the transmission method to WLA.</li><li>Convince the Shop to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</li><li>Encourage Shops to subscribe to the online payment gateway.</li><li>Coordinate with the Shop, if the shop is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery.</li><li>Maintain accurate records of all sales and prospecting activities including:</li></ul><p> -Sales calls</p><br><p>-Closed sales</p><br><p>-Follow-up activities</p><br><p>-Sales expense report</p><br><p>-Presentations</p><br><p>-Sales meeting report (new Shop)</p><br><p>-Daily signed contract report</p><br><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><ul><li>Bachelor’s degree in any discipline</li><li>Previous experience in FMCG, mainly in grocery or E-commerce and retail companies is preferred</li><li>From 3 to 5 years of experience holding the same title or relevant </li><li>Able to analyse data and sales statistics and curate a solution</li><li>Excellent Communication & Negotiation skills</li><li>Customer Oriented</li><li>Adaptability & Flexibility</li></ul><br><br> </div>