Quality Control Manager Jobs in Kuwait

<p>Position Title: Brand Manager – Women’s Fashion Employment Type: Full Time Salary KWD: up to 1,200 inclusive depending on experience and qualifications Benefits: as per UAE labor law, family benefits, airline ticket Job Location: Kuwait About the Client: A leading GCC fashion & lifestyle group based in Kuwait, known for its growing international portfolio of women’s fashion. Job Description: • Develop and execute brand strategies, marketing plans, and campaigns that strengthen brand positioning, drive customer engagement, and achieve commercial objectives. • Lead end-to-end campaign management across digital and traditional channels while ensuring timely execution, budget compliance, and measurable ROI. • Analyze market trends, consumer insights, competitor activities, and campaign performance to identify growth opportunities and optimize brand initiatives. • Collaborate closely with Retail, Merchandising, Visual Merchandising, E-commerce, and external agencies to maintain brand consistency and support successful product launches and seasonal campaigns.</p><p>Qualifications: • Open to European or Arabic nationals who are willing to relocate and work in Kuwait. • Must have a background in the women's fashion retail industry, preferably with a well-known or premium fashion brand. • Minimum of 4 years of experience as a Brand Manager within the fashion retail sector. • Proven experience managing 1-2 fashion brands, including developing and executing annual marketing strategies and seasonal campaign calendars.</p>

<p>Position Title: Brand Manager – Women’s Fashion Employment Type: Full Time Salary KWD: up to 1,200 inclusive depending on experience and qualifications Benefits: as per UAE labor law, family benefits, airline ticket Job Location: Kuwait About the Client: A leading GCC fashion & lifestyle group based in Kuwait, known for its growing international portfolio of women’s fashion. Job Description: • Develop and execute brand strategies, marketing plans, and campaigns that strengthen brand positioning, drive customer engagement, and achieve commercial objectives. • Lead end-to-end campaign management across digital and traditional channels while ensuring timely execution, budget compliance, and measurable ROI. • Analyze market trends, consumer insights, competitor activities, and campaign performance to identify growth opportunities and optimize brand initiatives. • Collaborate closely with Retail, Merchandising, Visual Merchandising, E-commerce, and external agencies to maintain brand consistency and support successful product launches and seasonal campaigns.</p><p>Qualifications: • Open to European or Arabic nationals who are willing to relocate and work in Kuwait. • Must have a background in the women's fashion retail industry, preferably with a well-known or premium fashion brand. • Minimum of 4 years of experience as a Brand Manager within the fashion retail sector. • Proven experience managing 1-2 fashion brands, including developing and executing annual marketing strategies and seasonal campaign calendars.</p>

<p>Position Title: Brand Manager – Women’s Fashion Employment Type: Full Time Salary KWD: up to 1,200 inclusive depending on experience and qualifications Benefits: as per UAE labor law, family benefits, airline ticket Job Location: Kuwait About the Client: A leading GCC fashion & lifestyle group based in Kuwait, known for its growing international portfolio of women’s fashion. Job Description: • Develop and execute brand strategies, marketing plans, and campaigns that strengthen brand positioning, drive customer engagement, and achieve commercial objectives. • Lead end-to-end campaign management across digital and traditional channels while ensuring timely execution, budget compliance, and measurable ROI. • Analyze market trends, consumer insights, competitor activities, and campaign performance to identify growth opportunities and optimize brand initiatives. • Collaborate closely with Retail, Merchandising, Visual Merchandising, E-commerce, and external agencies to maintain brand consistency and support successful product launches and seasonal campaigns.</p><p>Qualifications: • Open to European or Arabic nationals who are willing to relocate and work in Kuwait. • Must have a background in the women's fashion retail industry, preferably with a well-known or premium fashion brand. • Minimum of 4 years of experience as a Brand Manager within the fashion retail sector. • Proven experience managing 1-2 fashion brands, including developing and executing annual marketing strategies and seasonal campaign calendars.</p>

<p>Position Title: Brand Manager – Women’s Fashion Employment Type: Full Time Salary KWD: up to 1,200 inclusive depending on experience and qualifications Benefits: as per UAE labor law, family benefits, airline ticket Job Location: Kuwait About the Client: A leading GCC fashion & lifestyle group based in Kuwait, known for its growing international portfolio of women’s fashion. Job Description: • Develop and execute brand strategies, marketing plans, and campaigns that strengthen brand positioning, drive customer engagement, and achieve commercial objectives. • Lead end-to-end campaign management across digital and traditional channels while ensuring timely execution, budget compliance, and measurable ROI. • Analyze market trends, consumer insights, competitor activities, and campaign performance to identify growth opportunities and optimize brand initiatives. • Collaborate closely with Retail, Merchandising, Visual Merchandising, E-commerce, and external agencies to maintain brand consistency and support successful product launches and seasonal campaigns.</p><p>Qualifications: • Open to European or Arabic nationals who are willing to relocate and work in Kuwait. • Must have a background in the women's fashion retail industry, preferably with a well-known or premium fashion brand. • Minimum of 4 years of experience as a Brand Manager within the fashion retail sector. • Proven experience managing 1-2 fashion brands, including developing and executing annual marketing strategies and seasonal campaign calendars.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are supporting the search for an experienced Marketing Manager to lead the marketing function for a diversified holding company in Kuwait.</p><p><br></p><p><b>Position:</b> Marketing Manager</p><p><br></p><p><b>Industry:</b> Investment Management</p><p><br></p><p><b>Location:</b> Kuwait</p><p><br></p><p><b>Work Model:</b> On site</p><p><br></p><p><b>About the role:</b></p><p>This is a strategic leadership role responsible for driving business growth, strengthening brand presence, and developing integrated marketing initiatives that support commercial objectives.</p><p><br></p><p>The successful candidate will work closely with senior leadership to develop marketing strategies, build high performing teams, and deliver measurable business results across multiple business units.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Develop and execute the overall marketing strategy aligned with business objectives.</li><li>Lead brand positioning and ensure consistent brand identity across all business units.</li><li>Drive lead generation, customer acquisition, and revenue growth through effective marketing initiatives.</li><li>Plan and manage integrated marketing campaigns across digital and traditional channels.</li><li>Lead digital marketing activities including SEO, SEM, social media, paid advertising, email marketing, and website performance.</li><li>Use market research, customer insights, and analytics to identify growth opportunities and optimize marketing performance.</li><li>Develop content strategies that strengthen brand authority and thought leadership.</li><li>Manage the annual marketing budget and evaluate campaign ROI.</li><li>Build, mentor, and lead a high performing marketing team.</li><li>Manage relationships with external agencies, media partners, and marketing vendors.</li><li>Monitor marketing KPIs and present performance reports to senior management.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Bachelor's degree in Marketing, Business Administration, Communications, or a related discipline.</li><li>Master's degree or MBA is an advantage.</li><li>Relevant marketing experience, including at least 5 years in a senior leadership role.</li><li>Proven experience developing and executing integrated marketing strategies across multiple business units.</li><li>Strong understanding of brand management, digital marketing, demand generation, customer journey, and performance marketing.</li><li>Experience managing marketing budgets and demonstrating measurable ROI.</li><li>Strong commercial mindset with the ability to align marketing initiatives with business growth.</li><li>Excellent leadership, stakeholder management, communication, and presentation skills.</li><li>Experience working within a diversified group or holding company is highly preferred.</li><li>Familiarity with GCC markets is preferred.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br><p><b><span>What You Will Do</span></b></p><br><br><ul><li><p><span><span>Select and interview candidates, provide training, and oversee staff performance; conduct performance evaluations and manage disciplinary matters.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Makes sure that all</span><span>their</span><span>subordinates</span><span>comply with</span><span>their respective core standards &amp; culture standards.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Is accountable for being a highly visible individual in the lobby that well</span><span>represents</span><span>the Executive Management.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinate with the Banqueting Manager the events logistical needs that are linked with the Guest&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Schedule all Guest Service staff (Bell staff, Valet Parking and Door staff) to ensure</span><span>maximum</span><span>guest satisfaction within budgeted guidelines.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure all vehicles and keys are handled with caution and are properly secured.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinate the cooperation between all Guest Service staff in handling guest cars, luggage, etc.</span></span></p><br><br></li></ul><br><br><p><b><span>What You Bring</span></b></p><br><br><ul><li><p><span><span>Minimum 2–3 years of experience in</span><span>similar</span><span>position</span><span>preferably in a luxury or five‑star hotel environment.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proven leadership experience in managing multicultural teams.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong organizational and planning skills</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent communication, organizational,</span></span><span><span>and problem‑solving skills.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to work flexible hours, including weekends, evenings, and public holidays.</span></span></p><br><br></li></ul><br><br><p><b><span>What We Offer</span></b></p><br><br><ul><li><p><span><span>Fully furnished single accommodation in high-quality staff housing.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary stays at Four Seasons Hotels worldwide.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Paid annual home leave tickets.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Free transportation to and from the hotel.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Quality employee meals.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Comprehensive medical coverage.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Vibrant social, cultural, and sporting activities.</span></span></p><br><br></li></ul><br><br><p><b><span>Work Authorization</span></b><br><span><span>The hotel will provide work authorization for</span><span>the successful candidate</span><span>.</span></span></p><br><br><br><p><span><span>We look forward to welcoming your application and the possibility</span><span>of you</span><span>joining our Four Seasons family!</span></span></p><br><br><br><br><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Construction Manager provides on-site administrative, technical management, and leadership for the design and contract compliance, and construction of large multi-million-dollar Government funded construction project at a specified project site. Principal Accountabilities (Typical duties include the following, although specific duties vary by assignment or contract.) Supervises the total construction effort to ensure the project is constructed in accordance with the design, budget and schedule. Ensures construction adheres to construction specifications. Reads, interprets, and deciphers all construction documents (schedules, specifications, blueprints, schematics, diagrams, etc. Provides technical assistance and interpretation of drawings, recommending construction methods and equipment as required. Logs, references, distributes, and files all related correspondence, drawings, and documents. Plans, coordinates, and supervises on-site functions (scheduling, material control, and day-to-day direction of on-site administrative staff, when assigned). Ensures all project staff and subcontractors employed to execute engineering-construction tasks conform to applicable work rules and SOPs for security, safety, environmental controls, hazardous materials and underground utilities. Visits construction sites and submits required construction reports to monitor progress against schedule/timelines. Cooperates with visiting Government and DI personnel conducting official inspection visits and surveys and participate in their briefing or orientation. Provides leadership, mentoring, and professional development to assigned staff. Manages the work of teams to procure and construct work. Leads, manages and mentors the assigned technical and professional staff responsible for the facilities construction from contract development through construction completion. Attends meetings as required including design and construction reviews and construction kickoff meetings. Performs other qualified duties as assigned. Knowledge &amp; Skills Knowledge of cost controls, contractual and project management of international construction projects. Shall also be versed in the International Building Code, NFPA Fire Codes and the NEC in addition to general construction practices. Knowledge of construction materials, processes, techniques, and methods. Thorough knowledge of the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulations (DFAR) and related federal and state legislation and regulations. Knowledge of Service Contract Act and Truth in Negotiations Act. Knowledge of international business management and International Traffic in Arms Regulations (ITAR) if required for contract. Knowledge and understanding of the Foreign Corrupt Practices Act (FCPA). Knowledge of accounting practices including DynCorp s disclosed accounting practices. Effective leadership and interpersonal skills. Requires a thorough knowledge of practices, standards, and regulations as they apply to the design and construction of the regional camps forward operating bases, and major civil projects. Excellent communication and organizational skills are essential. Able to use Project and Construction Management planning and reporting tools such as Microsoft Project and Primavera. Experience &amp; Education HS diploma or equivalent Bachelor s degree in engineering, construction technology, or construction management (preferred). Must be able to obtain and maintain a Secret Clearance; note US Citizenship is required to obtain a Secret Clearance. Minimum seven (7) years of construction field experience in all phases of Civil and Building Construction or a two (2) year associate degree in construction management or related field and five (5) years of field experience. Experience with mechanical projects (HVAC, plumbing) and electrical projects. Experience in civil/structural projects and hold an American Concrete Institute (ACI) concrete testing certification. Construction inspector shall also be versed in the International Building Code (IBC), NFPA Fire Codes, British Standard (BS) Electrical Code, and the National Electric Code (NEC) in addition to general construction practices. Must be able to read, interpret, and decipher all construction documents (schedules, specifications, blueprints, schematics, diagrams, and related documents); analyze procedures to identify deficiencies, review time/cost estimates, monitor project phasing and ensure adherence to approved safety standards, observe and inspect ongoing construction work, oversee construction record keeping activities, recommend payments to contractors, recommend change orders, review proposed change orders submitted by construction contractors, prepare and submit reports, and keep a daily log of all activities, weather conditions and work quantities. An EIT or Professional Certification/Project Management Certification is desired. Additional knowledge/skills may be required by contract or assignment. Physical Requirements/Working Environment Works in a normal office environment with controlled temperature and lighting conditions. May be required to respond to a wide variety of operational circumstances, including extreme weather conditions and rudimentary infrastructure. OTHER RESPONSIBILITIES Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams. Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>HS diploma or equivalent Bachelor s degree in engineering, construction technology, or construction management (preferred). Must be able to obtain and maintain a Secret Clearance; note US Citizenship is required to obtain a Secret Clearance. Minimum seven (7) years of construction field experience in all phases of Civil and Building Construction or a two (2) year associate degree in construction management or related field and five (5) years of field experience. Experience with mechanical projects (HVAC, plumbing) and electrical projects. Experience in civil/structural projects and hold an American Concrete Institute (ACI) concrete testing certification. Construction inspector shall also be versed in the International Building Code (IBC), NFPA Fire Codes, British Standard (BS) Electrical Code, and the National Electric Code (NEC) in addition to general construction practices. Must be able to read, interpret, and decipher all construction documents (schedules, specifications, blueprints, schematics, diagrams, and related documents); analyze procedures to identify deficiencies, review time/cost estimates, monitor project phasing and ensure adherence to approved safety standards, observe and inspect ongoing construction work, oversee construction record keeping activities, recommend payments to contractors, recommend change orders, review proposed change orders submitted by construction contractors, prepare and submit reports, and keep a daily log of all activities, weather conditions and work quantities. An EIT or Professional Certification/Project Management Certification is desired. Additional knowledge/skills may be required by contract or assignment.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment.</p><p>Managing Profitability and Departmental Budgets Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand s business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals.</p><p>Managing Property Operations Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</p><p>Leading Property Operations Teams Establishes a vision for product and service delivery on property. Champions the brand s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Ensures employees are treated fairly and equitably.</p><p>Managing and Conducting Human Resources Activities Observes service behaviors of employees and providing feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, or related professional area.</p><p>OR</p><p>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, or related professional area.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Exhibition Sales Manager is responsible for leading and driving all sales activities across Artex's portfolio of exhibitions in Kuwait and the GCC. The role requires a senior commercial professional who can build and manage a sales team, develop strategic client relationships, and take full ownership of booth sales revenue targets across the annual events calendar. This is a key leadership position reporting directly to the founders, with significant influence over the commercial direction of the company.Sales Leadership &amp; StrategyDevelop and execute the sales strategy for each exhibition in the Artex calendarSet individual and team booth sales targets per event and ensure they are metIdentify new business opportunities and market segments for exhibitor acquisitionBuild and maintain a high-value pipeline of corporate accounts, brands, and industry playersLead by example by personally managing key accounts and high-value dealsMonitor market trends and competitor activity to inform pricing and positioning strategyTeam ManagementRecruit, onboard, and manage the sales team including sales representatives and agentsSet clear KPIs and performance targets for each team memberConduct regular one-on-one reviews, coaching sessions, and team meetingsMotivate and develop the team to consistently exceed individual and collective targetsCreate a high-performance sales culture built on accountability and resultsClient Relationship ManagementServe as the senior point of contact for key exhibitor accounts and strategic partnersBuild long-term relationships with decision-makers across target industriesNegotiate and close high-value contracts within approved commercial parametersEnsure exhibitor satisfaction from contract signing through to event deliveryDrive repeat participation and referrals from existing exhibitor baseCoordination &amp; ReportingReport directly to the founders on all commercial matters, pipeline performance, and strategic opportunitiesProvide accurate weekly and monthly sales forecasts and pipeline reports to the founding teamWork closely with operations and marketing to align sales activity with event deliveryContribute to commercial planning, pricing strategy, and budgeting for each eventOversee CRM management and ensure data integrity across all accountsRepresent Artex at industry functions, trade events, and senior client meetingsStakeholder &amp; Founder CollaborationWork hand-in-hand with the founders to shape the commercial vision of the companyProvide market intelligence and on-the-ground feedback to inform business decisionsParticipate in leadership discussions on event concepts, expansion plans, and new market opportunitiesAct as a trusted commercial partner to the founding team in building Artex's reputation in the Kuwait exhibitions market<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Desired SkillsProven ability to lead, motivate, and develop a sales team in a target-driven environmentStrong strategic thinking with the ability to build and execute a commercial sales plan from scratchExceptional negotiation and closing skills with a track record of winning high-value contractsExcellent communication and presentation skills in both Arabic and English — confident engaging C-level decision-makersDeep understanding of the Kuwait and GCC business landscape with an established network across key industriesEntrepreneurial mindset — comfortable operating in a fast-paced startup environment with minimal structureAbility to work directly with founders and contribute beyond the sales functionCommercially astute with the ability to analyze pipeline data and translate it into accurate forecastsExperience managing a CRM system and driving data discipline across a sales teamStrong organizational skills with the ability to manage multiple events and accounts simultaneouslyHigh emotional intelligence — able to build lasting relationships with clients, partners, and internal stakeholdersSelf-starter who takes full ownership of results without waiting to be directed<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Job Summary<br></b>We are looking for an experienced Sales Specialist to join our team. The successful candidate will be responsible for selling recruitment solutions to enterprise companies. You will work closely with clients to understand their business needs and develop customized solutions to meet those needs.</span><br><br><span><b>Responsibilities</b></span></p> <ul> <li><span>Develop and maintain a pipeline of new business opportunities by conducting outbound calls and emails to potential clients</span></li> <li><span>Meet with potential customers through regular physical and telephonic meetings, build relationships with clients, and understand their business needs</span></li> <li><span>Conduct needs assessments and present recruitment solutions to clients</span></li> <li><span>Negotiate and close sales deals</span></li> <li><span>Build a strong pipeline and consistently meet and exceed monthly, quarterly, and annual sales quotas.</span></li> <li><span>Maintain accurate records of all sales activities and follow-up tasks in the CRM system</span></li> <li><span>Deliver service that is consistent with Bayt.com's values and customer promise.</span></li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><span><b>Skills &amp; Qualification<br></b></span></p> <ul> <li><span>Bachelor's Degree in Business Administration, Marketing, or &nbsp;Information Technology</span></li> <li><span>3+ years of demonstrated track record of meeting/exceeding sales targets</span></li> <li><span>Work experience in the SaaS industry or B2B solutions would be an advantage&nbsp;</span></li> <li><span>A valid driving license in Kuwait is required</span></li> </ul> <p><span><b>Required Skills<br></b></span></p> <ul> <li><span>High aptitude for sales (Preferably B2B sales).</span></li> <li><span>Strong networking and connections in Kuwait.</span></li> <li><span>Keen </span></li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Dashco Middle East is seeking an experienced <b>Arabic speaking Public Relations Manager</b> to lead corporate communications, stakeholder engagement, and strategic relationship management for a diversified holding company in Kuwait.</p><p><br></p><p><b>Position:</b> Public Relations Manager (Arabic Speaker)</p><p><br></p><p><b>Industry:</b> Investment Management</p><p><br></p><p><b>Location:</b> Kuwait</p><p><br></p><p><b>Work Model:</b> On site</p><p><br></p><p><b>Relocation:</b> Overseas candidates are welcome to apply and must be willing to relocate to Kuwait</p><p><br></p><p><b>About the Role</b></p><p>This is a senior leadership role responsible for strengthening the company's reputation, supporting business growth, and building strong relationships with government entities, investors, media, clients, and strategic partners across Kuwait and international markets.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Develop and execute corporate PR and communication strategies aligned with business objectives.</li><li>Build and maintain strong relationships with government authorities, regulatory bodies, business councils, chambers of commerce, embassies, investors, clients, and strategic partners.</li><li>Represent the company at meetings, conferences, exhibitions, networking events, and official engagements locally and internationally.</li><li>Manage media relations, including press releases, media briefings, interviews, and reputation management.</li><li>Lead crisis communication planning and act as the primary communication contact during critical situations.</li><li>Support investor communications, including presentations, corporate messaging, and stakeholder engagement.</li><li>Ensure consistent corporate messaging and brand representation across all communication channels.</li><li>Coordinate corporate events, executive speaking engagements, and media appearances.</li><li>Support digital PR initiatives in collaboration with the Marketing team to strengthen the company's online presence.</li><li>Develop internal communication initiatives that enhance employee engagement.</li><li>Identify networking and partnership opportunities that support business development and international expansion.</li><li>Monitor political, regulatory, economic, and industry developments and provide strategic recommendations to senior management.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Bachelor's degree in Public Relations, Communications, Marketing, Journalism, or a related field. A Master's degree is an advantage.</li><li>Relevant experience in Public Relations, Corporate Affairs, Government Relations, Business Relations, or Stakeholder Management.</li><li>Experience within a holding company, diversified group, multinational organization, or large corporate environment is highly preferred.</li><li>Demonstrated success in building relationships with government authorities, investors, business leaders, media, and strategic partners.</li><li>Experience supporting market expansion, business development, or international growth initiatives is an advantage.</li><li>Excellent written and verbal communication, presentation, and stakeholder management skills.</li><li>Strong media relations and crisis communication experience.</li><li>Excellent organizational and project management skills with the ability to manage multiple priorities.</li><li>Experience working with digital and social media communications.</li><li>Knowledge of investor relations is a plus.</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Construction Manager provides on-site administrative, technical management, and leadership for the design and contract compliance, and construction of large multi-million-dollar Government funded construction project at a specified project site. Principal Accountabilities (Typical duties include the following, although specific duties vary by assignment or contract.) • Supervises the total construction effort to ensure the project is constructed in accordance with the design, budget and schedule. • Ensures construction adheres to construction specifications. • Reads, interprets, and deciphers all construction documents (schedules, specifications, blueprints, schematics, diagrams, etc. Provides technical assistance and interpretation of drawings, recommending construction methods and equipment as required. • Logs, references, distributes, and files all related correspondence, drawings, and documents. • Plans, coordinates, and supervises on-site functions (scheduling, material control, and day-to-day direction of on-site administrative staff, when assigned). • Ensures all project staff and subcontractors employed to execute engineering-construction tasks conform to applicable work rules and SOPs for security, safety, environmental controls, hazardous materials and underground utilities. • Visits construction sites and submits required construction reports to monitor progress against schedule/timelines. • Cooperates with visiting Government and DI personnel conducting official inspection visits and surveys and participate in their briefing or orientation. • Provides leadership, mentoring, and professional development to assigned staff. • Manages the work of teams to procure and construct work. • Leads, manages and mentors the assigned technical and professional staff responsible for the facilities construction from contract development through construction completion. • Attends meetings as required including design and construction reviews and construction kickoff meetings. • Performs other qualified duties as assigned. Knowledge &amp; Skills • Knowledge of cost controls, contractual and project management of international construction projects. • Shall also be versed in the International Building Code, NFPA Fire Codes and the NEC in addition to general construction practices. • Knowledge of construction materials, processes, techniques, and methods. • Thorough knowledge of the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulations (DFAR) and related federal and state legislation and regulations. • Knowledge of Service Contract Act and Truth in Negotiations Act. • Knowledge of international business management and International Traffic in Arms Regulations (ITAR) if required for contract. • Knowledge and understanding of the Foreign Corrupt Practices Act (FCPA). • Knowledge of accounting practices including DynCorp s disclosed accounting practices. • Effective leadership and interpersonal skills. • Requires a thorough knowledge of practices, standards, and regulations as they apply to the design and construction of the regional camps forward operating bases, and major civil projects. • Excellent communication and organizational skills are essential. • Able to use Project and Construction Management planning and reporting tools such as Microsoft Project and Primavera. Experience &amp; Education • HS diploma or equivalent • Bachelor s degree in engineering, construction technology, or construction management (preferred). • Must be able to obtain and maintain a Secret Clearance; note US Citizenship is required to obtain a Secret Clearance. • Minimum seven (7) years of construction field experience in all phases of Civil and Building Construction or a two (2) year associate degree in construction management or related field and five (5) years of field experience. • Experience with mechanical projects (HVAC, plumbing) and electrical projects. • Experience in civil/structural projects and hold an American Concrete Institute (ACI) concrete testing certification. • Construction inspector shall also be versed in the International Building Code (IBC), NFPA Fire Codes, British Standard (BS) Electrical Code, and the National Electric Code (NEC) in addition to general construction practices. • Must be able to read, interpret, and decipher all construction documents (schedules, specifications, blueprints, schematics, diagrams, and related documents); analyze procedures to identify deficiencies, review time/cost estimates, monitor project phasing and ensure adherence to approved safety standards, observe and inspect ongoing construction work, oversee construction record keeping activities, recommend payments to contractors, recommend change orders, review proposed change orders submitted by construction contractors, prepare and submit reports, and keep a daily log of all activities, weather conditions and work quantities. • An EIT or Professional Certification/Project Management Certification is desired. • Additional knowledge/skills may be required by contract or assignment. Physical Requirements/Working Environment • Works in a normal office environment with controlled temperature and lighting conditions. • May be required to respond to a wide variety of operational circumstances, including extreme weather conditions and rudimentary infrastructure.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>HS diploma or equivalent</li><li>Bachelor s degree in engineering, construction technology, or construction management (preferred).</li><li>Must be able to obtain and maintain a Secret Clearance; note US Citizenship is required to obtain a Secret Clearance.</li><li>Minimum seven (7) years of construction field experience in all phases of Civil and Building Construction or a two (2) year associate degree in construction management or related field and five (5) years of field experience.</li><li>Experience with mechanical projects (HVAC, plumbing) and electrical projects.</li><li>Experience in civil/structural projects and hold an American Concrete Institute (ACI) concrete testing certification.</li><li>Construction inspector shall also be versed in the International Building Code (IBC), NFPA Fire Codes, British Standard (BS) Electrical Code, and the National Electric Code (NEC) in addition to general construction practices.</li><li>Must be able to read, interpret, and decipher all construction documents (schedules, specifications, blueprints, schematics, diagrams, and related documents); analyze procedures to identify deficiencies, review time/cost estimates, monitor project phasing and ensure adherence to approved safety standards, observe and inspect ongoing construction work, oversee construction record keeping activities, recommend payments to contractors, recommend change orders, review proposed change orders submitted by construction contractors, prepare and submit reports, and keep a daily log of all activities, weather conditions and work quantities.</li><li>An EIT or Professional Certification/Project Management Certification is desired.</li><li>Additional knowledge/skills may be required by contract or assignment.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>The Assistant Manager </span><span>is responsible for</span><span> serving customers on the shop floor and supporting the shop/department managers in ensuring efficient shop operations and </span><span>maintaining</span><span>high standards</span><span> of customer service.</span></span></p><br><br><br> <br> <ul><li><p><span><span>Greet customers warmly and offer expert advice to </span><span>assist</span><span> in their purchase decisions, ensuring alignment with quality and customer service standards.</span></span></p><br></li></ul><br><ul><li><p><span><span>Assist</span><span> the managers in </span><span>maintaining</span><span> inventories and placing product orders to ensure effective stock management and availability of products.</span></span></p><br></li></ul><br><ul><li><p><span><span>Report operational issues promptly and address customer complaints, providing solutions or escalating as needed to ensure both operational efficiency and customer satisfaction.</span></span></p><br></li></ul><br><ul><li><p><span><span>Prepare detailed reports on key performance indicators (KPIs), sales trends, inventory status, and team productivity to keep managers informed and support effective decision-making.</span></span></p><br></li></ul><br><ul><li><p><span><span>Assist</span><span> in scheduling staff to align efficiently with operational needs while </span><span>optimizing</span><span> costs for the shop/department.</span></span></p><br></li></ul><br><ul><li><p><span><span>Assign routine and non-routine tasks to sales associates, cashiers, and coordinators to </span><span>optimize</span><span> operational efficiency and ensure tasks are completed effectively.</span></span></p><br></li></ul><br><ul><li><p><span><span>Supervise the shop's opening and closing processes to ensure compliance with established procedures for petty cash, reporting, and other requirements. Ensure </span><span>accurate</span><span> delivery to the accounting department </span><span>in accordance with</span><span> company policies and security </span><span>standards</span><span> as necessary.</span></span></p><br></li></ul><br><ul><li><p><span><span>Communicate sales plans and targets to the shop/department team, </span><span>monitor</span><span> their performance continuously, and </span><span>advise</span><span> upper management on necessary corrective actions.</span></span></p><br></li></ul><br><ul><li><p><span><span>Specific for KIKO: Coach the team on products, makeup application techniques, and selling techniques to deliver KIKO customer experience.</span></span></p><br></li></ul><br><ul><li><p><span><span>Assist</span><span> in training, motivating, and evaluating the team to ensure that the necessary skill base is met, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.</span></span></p><br></li></ul><br><br> <br> <p><span><span>Customer Focus</span></span></p><br><br><p><span><span>Builds strong customer relationships and delivers customer-centric solutions. For example, </span><span>keeps</span><span> in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to </span><span>determine</span><span> some creative </span><span>new ideas</span><span>.</span></span></p><br><br><p><span><span>Directs Work</span></span></p><br><br><p><span><span>Provides direction, delegating, and removing obstacles to get work done. For example, asks questions to understand the desired outcomes for the role; confirms accountabilities with others so that work can be done effectively and efficiently; informs stakeholders when there are delays or problems that will affect them.</span></span></p><br><br><p><span><span>Manages Conflict</span></span></p><br><br><p><span><span>Handles conflict situations effectively, with a minimum of noise. For example, takes a positive approach to conflicts; helps dispel tension; seeks guidance and feedback on managing conflict; delivers controversial viewpoints candidly and sensitively; does not take arguments personally.</span></span></p><br><br><p><span><span>Develops Talent</span></span></p><br><br><p><span><span>Develops people to meet both their career goals and the organization's goals. For example, shares own experience and </span><span>expertise</span><span> with others if asked. Provides constructive feedback and other support for other people's development.</span></span></p><br><br><p><span><span>Nimble Learning</span></span></p><br><br><p><span><span>Learns through experimentation when tackling </span><span>new problems</span><span>, using both successes and failures as learning fodder. For example, experiments to find the best possible solution and </span><span>gains</span><span> insight from test cases. Makes use of new concepts and principles when addressing problems. </span><span>Learns</span><span> from mistakes to avoid repeating them.</span></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Summary</p><p>We are looking for a proactive and motivated <b>Assistant Operations Manager</b> to support the daily operations of our Food &amp; Beverage outlets. The ideal candidate will assist in maintaining high service standards, ensuring operational efficiency, and delivering an outstanding customer experience.</p><p>Key Responsibilities</p><ul><li>Support the day-to-day operations of restaurant outlets to ensure smooth and efficient service.</li><li>Monitor product quality, food safety, hygiene, and cleanliness standards.</li><li>Ensure excellent customer service and address customer concerns promptly.</li><li>Assist in supervising, coaching, and training restaurant staff.</li><li>Support inventory management and cost control initiatives to improve operational efficiency.</li><li>Monitor compliance with company policies, SOPs, and health &amp; safety regulations.</li><li>Assist in implementing operational improvements and performance enhancement initiatives.</li><li>Coordinate with outlet teams to achieve sales and operational targets.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Requirements</p><ul><li>Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field.</li><li>Minimum <b>3–5 years</b> of experience in the Food &amp; Beverage or hospitality industry, including supervisory experience.</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Knowledge of restaurant operations, food safety, and customer service standards.</li><li>Ability to work in a fast-paced, team-oriented environment.</li><li>Proficiency in Microsoft Office and restaurant/POS systems is an advantage.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Summary</p><p>We are seeking an experienced <b>Deputy Operations Manager</b> to support the Operations Manager in overseeing the daily operations of our Food &amp; Beverage division. The successful candidate will help ensure operational efficiency, maintain service excellence, and drive compliance with company standards across all outlets.</p><p>Key Responsibilities</p><ul><li>Support the Operations Manager in managing the day-to-day operations of multiple F&amp;B outlets.</li><li>Monitor outlet performance, service quality, and customer satisfaction.</li><li>Ensure compliance with Standard Operating Procedures (SOPs), company policies, and food safety standards.</li><li>Assist in supervising, coaching, and training outlet managers and operational staff.</li><li>Prepare operational reports, monitor key performance indicators (KPIs), and recommend improvements.</li><li>Support cost control initiatives and help improve operational efficiency and profitability.</li><li>Conduct regular outlet inspections to ensure cleanliness, hygiene, and operational discipline.</li><li>Coordinate with other departments to ensure smooth business operations.</li><li>Assist in resolving operational issues and customer concerns promptly.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Qualifications &amp; Requirements</p><ul><li>Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field.</li><li>Minimum <b>4–6 years</b> of experience in the Food &amp; Beverage or hospitality industry, with at least <b>2 years</b> in a supervisory or assistant management role.</li><li>Strong leadership, communication, and team management skills.</li><li>Good understanding of restaurant operations, SOP implementation, and food safety regulations.</li><li>Ability to analyze operational performance and implement process improvements.</li><li>Proficiency in Microsoft Office and restaurant/POS management systems.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Summary</p><p>We are seeking an experienced <b>Deputy Operations Manager</b> to support the Operations Manager in overseeing the daily operations of our Food &amp; Beverage division. The successful candidate will help ensure operational efficiency, maintain service excellence, and drive compliance with company standards across all outlets.</p><p>Key Responsibilities</p><ul><li>Support the Operations Manager in managing the day-to-day operations of multiple F&amp;B outlets.</li><li>Monitor outlet performance, service quality, and customer satisfaction.</li><li>Ensure compliance with Standard Operating Procedures (SOPs), company policies, and food safety standards.</li><li>Assist in supervising, coaching, and training outlet managers and operational staff.</li><li>Prepare operational reports, monitor key performance indicators (KPIs), and recommend improvements.</li><li>Support cost control initiatives and help improve operational efficiency and profitability.</li><li>Conduct regular outlet inspections to ensure cleanliness, hygiene, and operational discipline.</li><li>Coordinate with other departments to ensure smooth business operations.</li><li>Assist in resolving operational issues and customer concerns promptly.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Qualifications &amp; Requirements</p><ul><li>Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field.</li><li>Minimum <b>4–6 years</b> of experience in the Food &amp; Beverage or hospitality industry, with at least <b>2 years</b> in a supervisory or assistant management role.</li><li>Strong leadership, communication, and team management skills.</li><li>Good understanding of restaurant operations, SOP implementation, and food safety regulations.</li><li>Ability to analyze operational performance and implement process improvements.</li><li>Proficiency in Microsoft Office and restaurant/POS management systems.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Customer Success Manager role is pivotal in ensuring that our clients receive the highest level of service and support. As a key member of our team, you will be responsible for fostering strong relationships with clients, understanding their needs, and guiding them towards achieving their business objectives. This position is not just about maintaining customer satisfaction; it’s about creating lasting partnerships that drive mutual success. You will play an essential role in helping our clients navigate our services and solutions, ensuring they maximize their investments.</p><p>In this role, you will have the opportunity to grow your career in a dynamic environment that values innovation and collaboration. We pride ourselves on our inclusive team culture, where every voice is heard, and every idea is valued. As a Customer Success Manager, you will receive ongoing training and development opportunities to enhance your skills and advance your career. You will be supported by a dedicated team that is committed to your professional growth, ensuring you have the resources you need to succeed.</p><p>As you step into this role, you will not only contribute to the success of our clients but also to the strategic direction of our company. Your insights and feedback will be invaluable as we continue to evolve our services. This is an exciting opportunity for those who are passionate about customer success and want to make a significant impact in a thriving organization.</p><p><b>Responsibilities:</b></p><ol><li>Develop and maintain strong relationships with clients to understand their needs and ensure they are satisfied with our services, utilizing CRM tools to track interactions and outcomes.</li><li>Act as the primary point of contact for clients, addressing any concerns or issues promptly to enhance customer satisfaction and retention rates.</li><li>Collaborate with cross-functional teams to ensure that client feedback is incorporated into product development and service enhancement initiatives.</li><li>Conduct regular check-ins with clients to assess their usage of our products and services, providing insights and recommendations for optimization.</li><li>Develop and deliver training sessions for clients to help them utilize our services effectively, ensuring they achieve their desired outcomes.</li><li>Analyze customer data and feedback to identify trends and areas for improvement, informing strategic decisions and service offerings.</li><li>Prepare and present performance reports to clients, highlighting key metrics and demonstrating the value of our services in achieving their goals.</li><li>Facilitate onboarding processes for new clients, ensuring a smooth transition and integration into our systems.</li><li>Stay updated on industry trends and best practices in customer success management to continuously improve our service delivery and client engagement strategies.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Experience:</b> 3–5 years</p><p><b>Key Requirements:</b></p><ul><li>Kuwaiti National.</li><li>Customer Success or Account Management experience within SaaS, software, or digital solutions.</li><li>Strong client onboarding, adoption, retention, and relationship management experience.</li><li>Ability to understand customer business needs and maximize platform utilization.</li><li>Excellent communication and client engagement skills.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>