office manager Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description <p>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.</p><br><br> <p>As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><br><br> <p><strong>Job Function: </strong></p><br><br> Medical Affairs Group <p><strong>Job Sub Function: </strong></p><br><br> Medical Affairs <p><strong>Job Category:</strong></p><br><br> People Leader <p><strong>All Job Posting Locations:</strong></p><br><br> Kuwait City, Kuwait <p><strong>Job Description:</strong></p><br><br> <p><strong>About Surgery</strong></p><br><br> <p>Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.</p><br><br><p>Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.</p><br><br><p>Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech</p><br><br><p><strong>We are searching for the best talent for Senior Manager Professional Education Surgery - MEA.</strong></p><br><br><p><strong>Purpose: </strong></p><br><br><p>The Senior Professional Education Manager – MEA is responsible for developing and executing a comprehensive professional education strategy that advances the clinical adoption of the company’s products and solutions across the Middle East and Africa region.</p><br><br><p>The role partners closely with Commercial, Marketing, Medical Affairs, Regulatory, Health Care Compliance, and external healthcare professionals to design, organize, and deliver high-quality educational programs for surgeons, nurses, and allied healthcare professionals. Through innovative educational initiatives, the role ensures healthcare professionals have the knowledge, skills, and confidence to deliver optimal patient outcomes while supporting the organization’s strategic priorities and growth objectives.</p><br><br><p><strong>You will be responsible for:</strong></p><br><br><p><strong>Professional Education Strategy</strong></p><br><br><ul><li><p>Develop and execute the regional professional education strategy aligned with business priorities, clinical evidence, and customer needs.</p><br><br></li><li><p>Translate commercial and clinical objectives into impactful educational programs that support product adoption and procedural excellence.</p><br><br></li><li><p>Identify capability gaps and educational opportunities across markets, specialties, and customer segments.</p><br><br></li><li><p>Establish annual education plans, budgets, and success metrics for the region.</p><br><br></li></ul><p><strong>Program Development &amp; Execution</strong></p><br><br><ul><li><p>Design and deliver regional and local educational initiatives, including:</p><br><br><ul><li><p>Surgeon training programs</p><br><br></li><li><p>Nursing and allied healthcare professional education</p><br><br></li><li><p>Clinical workshops and cadaveric training</p><br><br></li><li><p>Centers of Excellence programs</p><br><br></li><li><p>Fellowship and observership programs</p><br><br></li><li><p>Faculty development initiatives</p><br><br></li><li><p>Digital and virtual learning solutions</p><br><br></li></ul></li><li><p>Lead end-to-end planning and execution of educational events, ensuring excellence in customer experience and operational delivery.</p><br><br></li><li><p>Develop innovative learning formats that enhance engagement and knowledge retention.</p><br><br></li></ul><p><strong>Faculty &amp; Key Opinion Leader Engagement</strong></p><br><br><ul><li><p>Build and maintain strong relationships with leading surgeons, nurses, and healthcare professionals across the region.</p><br><br></li><li><p>Identify, recruit, and develop faculty members to support educational initiatives.</p><br><br></li><li><p>Partner with clinical experts to ensure educational content remains evidence-based, relevant, and clinically meaningful.</p><br><br></li><li><p>Facilitate faculty meetings, advisory boards, and curriculum development sessions.</p><br><br></li></ul><p><strong>Cross-Functional Collaboration</strong></p><br><br><ul><li><p>Partner with Marketing and Commercial teams to align educational activities with strategic business objectives.</p><br><br></li><li><p>Collaborate with Medical Affairs to ensure scientific integrity and appropriate educational content.</p><br><br></li><li><p>Work closely with Regulatory, Legal, and Healthcare Compliance teams to ensure all activities adhere to applicable policies and regulations.</p><br><br></li><li><p>Coordinate with local market teams to ensure regional programs address country-specific needs.</p><br><br></li></ul><p><strong>Budget &amp; Resource Management</strong></p><br><br><ul><li><p>Manage the regional professional education budget and ensure effective allocation of resources.</p><br><br></li><li><p>Evaluate educational investments and optimize return on investment.</p><br><br></li><li><p>Oversee external vendors, agencies, event organizers, and training partners.</p><br><br></li></ul><p><strong>Measurement &amp; Continuous Improvement</strong></p><br><br><ul><li><p>Establish KPIs and dashboards to measure the effectiveness of educational programs.</p><br><br></li><li><p>Analyze participant feedback, learning outcomes, and business impact metrics.</p><br><br></li><li><p>Implement continuous improvement initiatives to enhance educational quality and effectiveness.</p><br><br></li><li><p>Utilize data and insights to inform future educational strategies.</p><br><br></li></ul><p><strong>Leadership &amp; Influence</strong></p><br><br><ul><li><p>Serve as a regional subject matter expert in healthcare professional education and adult learning methodologies.</p><br><br></li><li><p>Provide leadership and guidance to country teams regarding educational best practices.</p><br><br></li><li><p>Influence stakeholders across multiple functions and geographies to drive execution and alignment.</p><br><br></li><li><p>Represent the organization at regional and international professional education forums.</p><br><br></li></ul><p><strong>Qualifications / Requirements:</strong></p><br><br><p><strong>Education</strong></p><br><br><ul><li><p>Bachelor’s degree required.</p><br><br></li><li><p>Advanced degree preferred (MBA, Master’s in Education, Healthcare Management, Clinical Discipline, or related field).</p><br><br></li></ul><p><strong>Experience</strong></p><br><br><ul><li><p>Minimum 8–10 years of experience in professional education, clinical education, marketing, medical affairs, or commercial roles within the healthcare, medical device, pharmaceutical, or life sciences industry.</p><br><br></li><li><p>Demonstrated experience planning and executing large-scale regional educational programs.</p><br><br></li><li><p>Experience working with healthcare professionals, faculty members, and key opinion leaders.</p><br><br></li><li><p>Experience managing complex projects across multiple countries and cultures.</p><br><br></li><li><p>Previous experience within the Middle East and Africa region strongly preferred.</p><br><br></li></ul><p><strong>Skills &amp; Competencies</strong></p><br><br><ul><li><p>Strategic thinking and execution excellence.</p><br><br></li><li><p>Strong project and event management capabilities.</p><br><br></li><li><p>Excellent stakeholder management and influencing skills.</p><br><br></li><li><p>Strong presentation, facilitation, and communication skills.</p><br><br></li><li><p>Budget management and financial acumen.</p><br><br></li><li><p>Ability to work effectively in a matrix organization.</p><br><br></li><li><p>Customer-focused mindset with a passion for education and learning.</p><br><br></li><li><p>Strong analytical and problem-solving capabilities.</p><br><br></li><li><p>High level of professionalism, ethics, and compliance awareness.</p><br><br></li></ul><p><strong>Travel Requirements</strong></p><br><br><ul><li><p>Regional and international travel up to 40–50% as required to support educational programs, faculty engagement, and business priorities.</p><br><br></li></ul><p><strong>Success Measures</strong></p><br><br><ul><li><p>Achievement of annual professional education objectives.</p><br><br></li><li><p>Quality and impact of educational programs delivered.</p><br><br></li><li><p>Healthcare professional engagement and satisfaction scores.</p><br><br></li><li><p>Clinical adoption and capability development outcomes.</p><br><br></li><li><p>Compliance and operational excellence.</p><br><br></li><li><p>Effective budget management and resource utilization.</p><br><br></li><li><p>Strength and growth of regional faculty networks.</p><br><br></li><li><p>Alignment of educational activities with business growth priorities and patient care outcomes.</p><br><br></li></ul><br> <p><strong>Required Skills: </strong></p><br><br> <p><strong>Preferred Skills:</strong></p><br><br> Analytical Reasoning, Clinical Research and Regulations, Clinical Trials Operations, Communication, Content Evaluation, Developing Others, Digital Culture, Digital Literacy, Healthcare Trends, Inclusive Leadership, Leadership, Medical Affairs, Medical Communications, Medical Compliance, Prioritization of Tasks, Product Strategies, Scientific Research, Strategic Thinking, Team Management <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Construction Manager provides on-site administrative, technical management, and leadership for the design and contract compliance, and construction of large multi-million-dollar Government funded construction project at a specified project site. Principal Accountabilities (Typical duties include the following, although specific duties vary by assignment or contract.) • Supervises the total construction effort to ensure the project is constructed in accordance with the design, budget and schedule. • Ensures construction adheres to construction specifications. • Reads, interprets, and deciphers all construction documents (schedules, specifications, blueprints, schematics, diagrams, etc. Provides technical assistance and interpretation of drawings, recommending construction methods and equipment as required. • Logs, references, distributes, and files all related correspondence, drawings, and documents. • Plans, coordinates, and supervises on-site functions (scheduling, material control, and day-to-day direction of on-site administrative staff, when assigned). • Ensures all project staff and subcontractors employed to execute engineering-construction tasks conform to applicable work rules and SOPs for security, safety, environmental controls, hazardous materials and underground utilities. • Visits construction sites and submits required construction reports to monitor progress against schedule/timelines. • Cooperates with visiting Government and DI personnel conducting official inspection visits and surveys and participate in their briefing or orientation. • Provides leadership, mentoring, and professional development to assigned staff. • Manages the work of teams to procure and construct work. • Leads, manages and mentors the assigned technical and professional staff responsible for the facilities construction from contract development through construction completion. • Attends meetings as required including design and construction reviews and construction kickoff meetings. • Performs other qualified duties as assigned. Knowledge &amp; Skills • Knowledge of cost controls, contractual and project management of international construction projects. • Shall also be versed in the International Building Code, NFPA Fire Codes and the NEC in addition to general construction practices. • Knowledge of construction materials, processes, techniques, and methods. • Thorough knowledge of the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulations (DFAR) and related federal and state legislation and regulations. • Knowledge of Service Contract Act and Truth in Negotiations Act. • Knowledge of international business management and International Traffic in Arms Regulations (ITAR) if required for contract. • Knowledge and understanding of the Foreign Corrupt Practices Act (FCPA). • Knowledge of accounting practices including DynCorp s disclosed accounting practices. • Effective leadership and interpersonal skills. • Requires a thorough knowledge of practices, standards, and regulations as they apply to the design and construction of the regional camps forward operating bases, and major civil projects. • Excellent communication and organizational skills are essential. • Able to use Project and Construction Management planning and reporting tools such as Microsoft Project and Primavera. Experience &amp; Education • HS diploma or equivalent • Bachelor s degree in engineering, construction technology, or construction management (preferred). • Must be able to obtain and maintain a Secret Clearance; note US Citizenship is required to obtain a Secret Clearance. • Minimum seven (7) years of construction field experience in all phases of Civil and Building Construction or a two (2) year associate degree in construction management or related field and five (5) years of field experience. • Experience with mechanical projects (HVAC, plumbing) and electrical projects. • Experience in civil/structural projects and hold an American Concrete Institute (ACI) concrete testing certification. • Construction inspector shall also be versed in the International Building Code (IBC), NFPA Fire Codes, British Standard (BS) Electrical Code, and the National Electric Code (NEC) in addition to general construction practices. • Must be able to read, interpret, and decipher all construction documents (schedules, specifications, blueprints, schematics, diagrams, and related documents); analyze procedures to identify deficiencies, review time/cost estimates, monitor project phasing and ensure adherence to approved safety standards, observe and inspect ongoing construction work, oversee construction record keeping activities, recommend payments to contractors, recommend change orders, review proposed change orders submitted by construction contractors, prepare and submit reports, and keep a daily log of all activities, weather conditions and work quantities. • An EIT or Professional Certification/Project Management Certification is desired. • Additional knowledge/skills may be required by contract or assignment. Physical Requirements/Working Environment • Works in a normal office environment with controlled temperature and lighting conditions. • May be required to respond to a wide variety of operational circumstances, including extreme weather conditions and rudimentary infrastructure.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>HS diploma or equivalent</li><li>Bachelor s degree in engineering, construction technology, or construction management (preferred).</li><li>Must be able to obtain and maintain a Secret Clearance; note US Citizenship is required to obtain a Secret Clearance.</li><li>Minimum seven (7) years of construction field experience in all phases of Civil and Building Construction or a two (2) year associate degree in construction management or related field and five (5) years of field experience.</li><li>Experience with mechanical projects (HVAC, plumbing) and electrical projects.</li><li>Experience in civil/structural projects and hold an American Concrete Institute (ACI) concrete testing certification.</li><li>Construction inspector shall also be versed in the International Building Code (IBC), NFPA Fire Codes, British Standard (BS) Electrical Code, and the National Electric Code (NEC) in addition to general construction practices.</li><li>Must be able to read, interpret, and decipher all construction documents (schedules, specifications, blueprints, schematics, diagrams, and related documents); analyze procedures to identify deficiencies, review time/cost estimates, monitor project phasing and ensure adherence to approved safety standards, observe and inspect ongoing construction work, oversee construction record keeping activities, recommend payments to contractors, recommend change orders, review proposed change orders submitted by construction contractors, prepare and submit reports, and keep a daily log of all activities, weather conditions and work quantities.</li><li>An EIT or Professional Certification/Project Management Certification is desired.</li><li>Additional knowledge/skills may be required by contract or assignment.</li></ul><p></p></section>

<div ><p ><strong><span ></span></strong></p><div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br>  </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose  </span></strong></p><p ><span ></span></p><p ><span >The Country Manager has overall accountability for the short- and long-term plans that ensure long-term success and profitability of the company.</span></p><p ><span >This will be achieved by building a strong functional team that has the appropriate direction and leadership to ensure that the strategic and operating plans are developed and implemented according to local regional and global strategic direction.</span></p><p ><strong><span ></span></strong></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p ><strong><span >Service:</span></strong></p><ul><li><span >To enable and manage the achievement of service performance that meets or exceeds customer expectations and differentiates DHL from the competitors.</span></li><li><span >To ensure regional and global service standards are met or exceeded.</span></li></ul><p ><span ></span></p><p ><strong><span >Customer Relations:</span></strong></p><ul><li><span >To liaise with key and strategically important customers at the appropriate level to ensure customer retention, development and growth of new business.</span></li><li><span >To be sensitive to emerging customers and market requirements.</span></li><li><span >To ensure the improvement of Customer Satisfaction over time through customer service initiatives and strategies delivering best-in-class service</span></li></ul><p ><span ></span></p><p ><strong><span >Representation:</span></strong></p><p class="MsoListParagraph" ></p><ul><li><span >To create, maintain and develop a favorable DHL image with its various influential audiences such as NGOs, partners, industry bodies and governments to facilitate the company's growth and development.</span></li></ul><p ><span ></span></p><p ><strong><span >Business Performance & Result</span></strong></p><p ></p><ul><li><span >To ensure that the annual business plan including revenue, cash flow, profit and service levels are met, and corrective action is taken to rectify any negative variance.</span></li></ul><p ><span ></span></p><p ><strong><span >Direction & Leadership:</span></strong></p><ul><li><span >Determine local Country/ Country Group short- and long-term strategies and market approach within overall regional context.</span></li><li><span >To provide strong leadership to ensure agreed strategies and goals are communicated and effectively implemented.</span></li><li><span >To contribute to regional direction, ensuring that local environmental factors are taken into consideration in the setting of regional strategies and policies.</span></li><li><span >To regularly and actively chair the Senior Management Team.</span></li></ul><p ><span ></span></p><p ><strong><span >Group Participation:</span></strong></p><ul><li><span >To ensure close co-ordination of strategic activities with Solutions and Intercontinental business as well as GCS.</span></li><li><span >To actively promote exchange of expertise and communication with other DHL and DPWN units</span></li><li><span >To promote and participate in cross-BU activities and leverages synergies with other DPWN divisions</span></li></ul><p ><span ></span></p><p ><strong><span >Commercial:</span></strong></p><ul><li><span >To ensure the development of new business and maintenance of existing business in line with the Region’s profitability and growth targets.</span></li><li><span >To ensure revenue yield enhancement and market share growth through the development and implementation of pricing and marketing plans.</span></li><li><span >To ensure sales strategies and enabling tactics, drive both acquisition and retention of revenue throughout the DBU, Regular and Local Advantage revenue channels.</span></li><li><span >To actively monitor the market, ensuring full awareness of competitors’ strategies and actions.</span></li></ul><p ><span ></span></p><p ><strong><span >Operations:</span></strong></p><ul><li><span >To ensure the provision of the fastest, most reliable and secure global door-to-door express transport service in the market in the most cost-effective manner.</span></li><li><span >To ensure the planning and implementation of strategies to improve service and transit time performance whilst managing costs.</span></li><li><span >To manage the effective implementation and use of appropriate technology in all sections of the service chain, in order to enhance service and improve productivity.</span></li></ul><p ><span ></span></p><p ><strong><span >Information Services:</span></strong></p><p ></p><ul><li><span >To ensure the provision of professional and stage-of-the-art Information Services, enabling the business to obtain competitive advantage.</span></li></ul><p ><strong><span >Human Resources:</span></strong></p><ul><li><span >To ensure the provision of HR advice and services that drive and reinforce DHL’s culture and business strategies.</span></li><li><span >To ensure the provision of a supportive working environment suitable to achieving business objectives</span></li><li><span >To implement and drive regional and local recognition and reward programs.</span></li></ul><p ><span ></span></p><p ><strong><span >Business Planning:</span></strong></p><ul><li><span >To develop annual business plans that support the agreed strategies, improve market share and service levels, as well as meeting the expected financial contribution levels to the network.</span></li><li><span >To continually review and improve business processes to improve productivity and add value to DHL services.</span></li></ul><p ><span ></span></p><p ><strong><span >Financial Management:</span></strong></p><ul><li><span >To ensure the financial wellbeing of the company from a legal, statutory and DHL management perspective.</span></li><li><span >To set, review, and implement capital and revenue budgets.</span></li><li><span >To ensure that cost control programmes are effectively implemented to manage unit costs.</span></li><li><span >To improve liquidity through good capital and debtor management</span></li></ul><p ><span ></span></p><p ><strong><span >Change Management:</span></strong></p><ul><li><span >To develop and implement change projects based on technological and industry change directions/trends.</span></li><li><span >To drive and implement local integration (Note significant project may take a few years)</span></li></ul><p ><span ></span></p><p ><strong><span >Administration:</span></strong></p><p ></p><ul><li><span >To ensure the provision of suitable facilities and fleet in compliance with local statutory requirements in a cost-effective manner.</span></li></ul><p ><span ></span></p><p ><strong><span >Organization Climate:</span></strong></p><ul><li><span >To develop an organizational culture that nurtures and encourages service excellence, quality and a ‘can do’ mindset.</span></li><li><span >To manage the improvement of Employee Satisfaction over time and work towards positioning as an employer of choice.</span></li><li><span >Create a culture of change and continuous improvement to achieve long-term success.</span></li></ul><p ><span ></span></p><p ><strong><span >People Management:</span></strong></p><ul><li><span >Determine organization structure, roles and responsibility and performance targets for the function.</span></li><li><span >Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span >Develop team spirit and multitasking capabilities within the team.</span></li><li><span >Plan, organize and direct an efficient and effective function.</span></li><li><span >Develop IKOs/KPIs with team members and monitor individual performance.</span></li><li><span >Responsible for complying with talent management and performance process.</span></li><li><span >Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.</span></li></ul><div><font face="Delivery, sans-serif"><span ><br></span></font></div><p ><strong><span ></span></strong></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >5 to 7 years DHL experience managing large teams of people. In addition to prior experience in at least two core DHL functions at a senior level.</span></li><li><span >Good knowledge of Kuwait Market.</span></li><li><span >Broad understanding of all functional aspects of the business and prior experience managing a complete profit and loss entity.</span></li><li><span >High degree of commercial and business acumen and an understanding of the external economic environment and how this may affect DHL's short- and long-term planning</span></li><li><span >Languages: high level of proficiency in </span><span >Arabic and English.</span></li><li><span >Highly proficient communication skills, spoken and written.</span></li><li><span >Solid background in the Air Express or Logistics industry.</span></li><li><span >Commercial awareness of the transportation industry, aviation and regulatory issues.</span></li><li><span >Negotiation experience.</span></li><li><span >Presentation skills.</span></li><li><span >Software skills (Microsoft applications, internet user skills, etc).</span></li><li><span >Ability and willingness to travel.</span></li><li><span >Experience in managing significant change programs and working within a matrix environment.</span></li><li><span >Experience of networking among local businesses, government and community leaders.</span></li><li><span >International business experience, working and living in multicultural and multi-racial environments.</span></li></ul><p ><span ></span></p><p ><span ></span></p><p ><span ></span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Our Offer:</span></strong></p><p ></p><ul><li><span >Strong career support in an international environment.</span></li><li>Great culture and colleagues.</li><li>Multifarious benefit program.</li></ul><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p></div></div><br><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Role Statement&nbsp;:</b></p><p>To lead and manage all GMC retail sales operations, including new vehicle sales, used and certified vehicle sales, vehicle warehouse operations, vehicle administration activities, and new vehicle delivery functions, ensuring achievement of approved sales, profitability, customer satisfaction, inventory management, and business growth objectives. The position is responsible for driving retail sales performance, maximizing profitability, optimizing inventory utilization, enhancing customer experience, ensuring effective utilization of the Kerridge Drive system, supporting the sale of valueadded products and services, maintaining compliance with General Motors standards, and providing strategic leadership to support sustainable business growth and operational excellence.&nbsp;</p><p><b>Principal Responsibilities:</b></p><p>• Sales Performance &amp; Profitability </p><p>1. Develop and implement retail sales strategies, business plans, and operational initiatives to achieve approved new vehicle sales volume, revenue, gross profit, market share, and profitability targets. </p><p>2. Direct and oversee showroom sales operations to ensure achievement of approved sales targets, effective customer engagement, and compliance with company and General Motors retail sales standards. </p><p>3. Oversee used and certified vehicle operations, including vehicle acquisition, trade-in evaluation, pricing, reconditioning, inventory management, stock rotation, disposal activities, and profitability performance. </p><p>4. Monitor and support the achievement of General Motors accessories, warranty extension, AAA membership, and related value-added product sales targets by coordinating with Sales, Parts, and related departments to maximize penetration, customer value, and profitability. • Inventory Management &amp; Vehicle Availability </p><p>5. Oversee vehicle warehouse operations and coordinate with Vehicle Ordering &amp; Administration to ensure optimal vehicle mix, stock availability, vehicle readiness, inventory aging control, stock accuracy, and timely allocation of vehicles to support retail sales objectives. </p><p>6. Monitor inventory performance and implement corrective actions to improve stock rotation, reduce aged inventory, and support profitability objectives. • Customer Experience &amp; Vehicle Delivery </p><p>7. Ensure achievement of customer satisfaction and Net Promoter Score (NPS) objectives through effective management of the sales and vehicle delivery experience. </p><p>8. Coordinate with the CRM Department to review customer feedback, Net Promoter Score (NPS) results, customer satisfaction trends, complaint analysis, and customer experience initiatives, and implement corrective actions to continuously improve retail sales performance and customer satisfaction.</p><p>9. Oversee the New Vehicle Delivery (NVD) function through the Assistant Manager – NVD to ensure vehicles are delivered accurately, completely, and within approved timelines, and in accordance with established delivery standards and customer experience requirements.&nbsp;</p><p>10. Oversee vehicle administration, traffic processing, sales administration, and retail sales support activities to ensure timely completion of vehicle registration, documentation, invoicing coordination, delivery requirements, and compliance with company procedures.&nbsp;</p><p>11. Ensure customer complaints and service concerns relating to retail sales and vehicle delivery are investigated and resolved in a timely and professional manner.&nbsp;</p><p><b>• Cross-Functional Coordination&nbsp;</b></p><p>12. Coordinate with the Service Department regarding used vehicle inspections, reconditioning requirements, technical evaluations, and tire replacement requirements for new and used vehicle inventory. </p><p>13. Coordinate with Fleet Sales, Marketing, Finance, Parts, and other internal departments to support retail sales performance, customer satisfaction, inventory optimization, and business growth initiatives.&nbsp;</p><p><b>• Financial &amp; Business Management </b></p><p>14. Prepare, manage, and monitor the Retail Sales Department budget, operating expenses, and business performance to ensure achievement of approved financial objectives. </p><p>15. Review retail sales pricing strategies, promotional campaigns, and commercial initiatives to maximize profitability and market competitiveness. </p><p>16. Review departmental financial and operational reports and implement corrective actions where required to improve business performance.&nbsp;</p><p><b>• Principal (GM) Compliance &amp; Standards</b> </p><p>17. Ensure compliance with General Motors standards, programs, training requirements, certifications, reporting obligations, incentive programs, and retail operating guidelines. </p><p>18. Maintain effective working relationships with General Motors representatives and participate in principal reviews, business planning activities, performance evaluations, and implementation of principal initiatives.&nbsp;</p><p><b>• Reporting &amp; Performance Monitoring</b> </p><p>19. Ensure effective utilization, accuracy, and compliance of the Kerridge Drive system within Retail Sales operations, and coordinate with the IT Department regarding system enhancements, reporting requirements, user access, process improvements, and operational support. </p><p>20. Review and submit accurate operational, sales, inventory, customer satisfaction, and financial reports to management and General Motors within established timelines. </p><p>21. Monitor departmental performance indicators and recommend actions to improve operational effectiveness and business results.&nbsp;</p><p><b>• Leadership &amp; People Management</b> </p><p>22. Lead, coach, develop, and evaluate subordinate managers and employees to ensure high levels of performance and engagement. </p><p>23. Ensure manpower requirements, succession planning, employee development, workforce capability building, and organizational capability within the Retail Sales Department are aligned with current and future business requirements. </p><p>•<b> Continuous Improvement</b> </p><p>24. Identify and implement operational improvements to enhance sales productivity, inventory utilization, vehicle delivery efficiency, customer experience, and profitability. </p><p>•<b> Compliance and Other Duties </b></p><p>25. Ensure compliance with delegated authorities, internal controls, legal requirements, and ethical business practices. </p><p>26. Work according to established policies and professional standards. </p><p>27. Comply with all operational, audit and regulatory compliance/AML (if applicable) policies and procedures. </p><p>28. Comply with Health, Safety and Environmental policies and procedures to maintain safe working environment. </p><p>29. Perform other related duties as assigned and undertake additional duties if required as part of the job role.&nbsp;</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Academic Qualification: </b>Bachelor's Degree in Business Administration, Marketing, Management, or a related field.&nbsp;</p><p><b>Professional Certifications: </b>Automotive sales, leadership, customer experience, or management-related professional certifications are preferred.&nbsp;</p><p><b>Work Experience: </b></p><p>•&nbsp;Minimum 12 years of experience in automotive sales operations.&nbsp;</p><p>•&nbsp;Minimum 7 years in a senior management role within automotive retail sales.</p><p>•&nbsp;Experience dealing with automotive principals/OEMs and retail sales operations.&nbsp;</p><p>•&nbsp;Experience in budget management, inventory planning, customer experience, and team leadership.&nbsp;</p><p><br></p><p><b>Health, Safety &amp; Environmental Requirements:</b></p><p><b>&nbsp;</b>Comply with all applicable Health, Safety and Environmental (HSE) policies, procedures, and guidelines and promote a safe working environment.&nbsp;</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Construction Manager provides on-site administrative, technical management, and leadership for the design and contract compliance, and construction of large multi-million-dollar Government funded construction project at a specified project site. Principal Accountabilities (Typical duties include the following, although specific duties vary by assignment or contract.) Supervises the total construction effort to ensure the project is constructed in accordance with the design, budget and schedule. Ensures construction adheres to construction specifications. Reads, interprets, and deciphers all construction documents (schedules, specifications, blueprints, schematics, diagrams, etc. Provides technical assistance and interpretation of drawings, recommending construction methods and equipment as required. Logs, references, distributes, and files all related correspondence, drawings, and documents. Plans, coordinates, and supervises on-site functions (scheduling, material control, and day-to-day direction of on-site administrative staff, when assigned). Ensures all project staff and subcontractors employed to execute engineering-construction tasks conform to applicable work rules and SOPs for security, safety, environmental controls, hazardous materials and underground utilities. Visits construction sites and submits required construction reports to monitor progress against schedule/timelines. Cooperates with visiting Government and DI personnel conducting official inspection visits and surveys and participate in their briefing or orientation. Provides leadership, mentoring, and professional development to assigned staff. Manages the work of teams to procure and construct work. Leads, manages and mentors the assigned technical and professional staff responsible for the facilities construction from contract development through construction completion. Attends meetings as required including design and construction reviews and construction kickoff meetings. Performs other qualified duties as assigned. Knowledge &amp; Skills Knowledge of cost controls, contractual and project management of international construction projects. Shall also be versed in the International Building Code, NFPA Fire Codes and the NEC in addition to general construction practices. Knowledge of construction materials, processes, techniques, and methods. Thorough knowledge of the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulations (DFAR) and related federal and state legislation and regulations. Knowledge of Service Contract Act and Truth in Negotiations Act. Knowledge of international business management and International Traffic in Arms Regulations (ITAR) if required for contract. Knowledge and understanding of the Foreign Corrupt Practices Act (FCPA). Knowledge of accounting practices including DynCorp s disclosed accounting practices. Effective leadership and interpersonal skills. Requires a thorough knowledge of practices, standards, and regulations as they apply to the design and construction of the regional camps forward operating bases, and major civil projects. Excellent communication and organizational skills are essential. Able to use Project and Construction Management planning and reporting tools such as Microsoft Project and Primavera. Experience &amp; Education HS diploma or equivalent Bachelor s degree in engineering, construction technology, or construction management (preferred). Must be able to obtain and maintain a Secret Clearance; note US Citizenship is required to obtain a Secret Clearance. Minimum seven (7) years of construction field experience in all phases of Civil and Building Construction or a two (2) year associate degree in construction management or related field and five (5) years of field experience. Experience with mechanical projects (HVAC, plumbing) and electrical projects. Experience in civil/structural projects and hold an American Concrete Institute (ACI) concrete testing certification. Construction inspector shall also be versed in the International Building Code (IBC), NFPA Fire Codes, British Standard (BS) Electrical Code, and the National Electric Code (NEC) in addition to general construction practices. Must be able to read, interpret, and decipher all construction documents (schedules, specifications, blueprints, schematics, diagrams, and related documents); analyze procedures to identify deficiencies, review time/cost estimates, monitor project phasing and ensure adherence to approved safety standards, observe and inspect ongoing construction work, oversee construction record keeping activities, recommend payments to contractors, recommend change orders, review proposed change orders submitted by construction contractors, prepare and submit reports, and keep a daily log of all activities, weather conditions and work quantities. An EIT or Professional Certification/Project Management Certification is desired. Additional knowledge/skills may be required by contract or assignment. Physical Requirements/Working Environment Works in a normal office environment with controlled temperature and lighting conditions. May be required to respond to a wide variety of operational circumstances, including extreme weather conditions and rudimentary infrastructure. OTHER RESPONSIBILITIES Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams. Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>HS diploma or equivalent Bachelor s degree in engineering, construction technology, or construction management (preferred). Must be able to obtain and maintain a Secret Clearance; note US Citizenship is required to obtain a Secret Clearance. Minimum seven (7) years of construction field experience in all phases of Civil and Building Construction or a two (2) year associate degree in construction management or related field and five (5) years of field experience. Experience with mechanical projects (HVAC, plumbing) and electrical projects. Experience in civil/structural projects and hold an American Concrete Institute (ACI) concrete testing certification. Construction inspector shall also be versed in the International Building Code (IBC), NFPA Fire Codes, British Standard (BS) Electrical Code, and the National Electric Code (NEC) in addition to general construction practices. Must be able to read, interpret, and decipher all construction documents (schedules, specifications, blueprints, schematics, diagrams, and related documents); analyze procedures to identify deficiencies, review time/cost estimates, monitor project phasing and ensure adherence to approved safety standards, observe and inspect ongoing construction work, oversee construction record keeping activities, recommend payments to contractors, recommend change orders, review proposed change orders submitted by construction contractors, prepare and submit reports, and keep a daily log of all activities, weather conditions and work quantities. An EIT or Professional Certification/Project Management Certification is desired. Additional knowledge/skills may be required by contract or assignment.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage day-to-day office administration and ensure smooth operations. Coordinate with internal departments, clients, suppliers, and government entities. Handle correspondence, documentation, and office records. Supervise office staff and ensure compliance with company policies. Organize meetings, schedules, travel arrangements, and office logistics. Monitor office supplies, vendor contracts, and facility maintenance. Prepare reports and support management with administrative tasks. Maintain confidentiality and ensure efficient office procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirement open to Bilingual Arab Male Candidates only</p><p>Bachelor s Degree is a must</p><p>Minimum 3 5 years of experience in office administration or office management, preferably in the automotive industry.</p><p>Prior experience in reporting to business head/owner would be an advantage</p><p>Strong communication, organizational, and leadership skills.</p><p>Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).</p><p>Ability to multitask and work under pressure.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><ul> <li>Manage vendor relationships, negotiate contracts, and coordinate maintenance services.</li> </ul> <ul> <li>Organize and support company events, meetings, and team-building activities.</li> </ul> <ul> <li>Handle administrative tasks such as scheduling, correspondence, and document management.</li> </ul> <ul> <li>Assist with onboarding new hires, ensuring they have the tools and resources to succeed from day one.</li> </ul> <ul> <li>Monitor and manage office budgets, expenses, and petty cash.</li> </ul> <ul> <li>Implement and improve office policies and procedures to boost efficiency</li> </ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position: Director of Office of Strategy, Institutional Performance &amp; Emerging Technology Classification: Director Level Reports To: President</p><p>The Office of Strategy, Institutional Performance &amp; Emerging Technology operates as a direct extension of the President's Office, serving as the institutional coordination and performance intelligence function that supports the execution of AIU's strategic priorities. Rather than functioning as a traditional planning department, the Office ensures that institutional strategy is translated into measurable outcomes through performance management, executive reporting, and strategic technology evaluation. The Office owns three interconnected responsibilities that together strengthen AIU's institutional effectiveness:</p><p>Strategy &amp; Institutional Performance: Leading the RISE Strategy execution cycle, institutional KPI monitoring, quarterly performance reporting, Board reporting, annual strategy review, and continuous improvement of AIU's institutional performance management framework using the Balanced Scorecard methodology.</p><p>Emergent Technology Intelligence: Scouting, evaluating, and piloting emerging technologies relevant to AIU's academic and administrative operations functioning as an innovation incubator that identifies what is ready for institutional adoption before the CIO integrates it at scale.</p><p>Strategic Project Alignment: Coordinating with the University's existing PMO and Special Projects structure to monitor the strategic alignment and progress of major institutional initiatives, ensuring the President receives timely updates on projects that materially affect strategic objectives.</p><p>The Director, Office of Strategy, Institutional Performance &amp; Emerging Technology carries three complementary mandates that reinforce one another. Institutional strategy provides direction, performance management measures progress, and emerging technology enables innovation that supports AIU's long-term strategic priorities. The Director ensures these three functions operate in alignment to support informed executive decision-making.</p><p><strong>Key Responsibilities</strong></p><p>1. RISE Strategy Execution and Balanced Scorecard Management</p><ul><li>Own the AIU RISE Strategy execution cycle translating Board-approved strategic objectives into annual operating plans, quarterly milestones, and individual VP and Dean accountability commitments</li><li>Design, maintain, and continuously improve AIU's Balanced Scorecard the institutional performance management framework that cascades RISE Strategy KPIs from institutional level through school, department, and individual levels ensuring that every function can see how its work connects to the strategy</li><li>Conduct quarterly strategy performance reviews with each VP reviewing KPI progress, identifying risks to delivery, proposing course corrections, and escalating material issues to the President with recommended responses</li><li>Prepare the Annual Strategic Progress Report the principal annual document presented to the Board of Trustees each November synthesizing Balanced Scorecard data, institutional KPI achievements, variance explanations, and the following year's adjusted priorities into a clear, evidence-based narrative for Board review</li><li>Manage the annual strategic planning calendar coordinating the February environmental scan, April-May VP planning submissions, June-July budget-strategy alignment, September Board approval, and November Board progress review ensuring that planning is a continuous cycle rather than an annual event</li><li>Maintain the RISE Strategy risk register identifying strategic risks, assessing likelihood and impact, tracking mitigation actions, and reporting to the President and Board Audit &amp; Risk Committee quarterly</li><li>Coordinate with the Institutional Research Office to ensure that all Balanced Scorecard data is sourced from verified institutional systems no KPI reported to the Board may be based on unverified or manually assembled data.</li></ul><p>2. Emergent Technology Intelligence and Innovation Piloting</p><ul><li>Lead AIU's horizon scanning function systematically monitoring emerging technologies relevant to higher education (generative AI, adaptive learning systems, learning analytics, spatial computing, research tools) and producing quarterly Technology Intelligence Briefings for the President and Senior Leadership Team</li><li>Design and manage AIU's innovation piloting programme a structured process for testing emerging technologies in controlled institutional environments before recommending them for full adoption. Pilots are time-bounded, evidence-evaluated, and documented for institutional learning regardless of outcome</li><li>Coordinate with the CIO to ensure that emergent technology intelligence flows effectively between the scouting function (this Office) and the operational integration function (CIO/Digital Transformation Office) the Director scouts and pilots; the CIO scales and operates</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Minimum Qualifications:</h2><p><strong>Education</strong></p><p>Doctoral degree required in Strategy, Higher Education Management, Business Administration (MBA), Public Administration, Project Management, or a closely related field. Candidates with strong GCC higher education strategic planning experience are strongly considered.</p><p><strong>Experience</strong></p><ul><li>Minimum eight (8) years of progressive experience in higher education, with at least four (4) years in a strategic planning, institutional effectiveness, or senior project management leadership role at a GCC university.</li><li>Demonstrated experience managing a university's strategic planning cycle from environmental scanning through KPI development, annual review, Board reporting, and plan revision in a GCC institutional context.</li><li>Proven experience implementing or managing a Balanced Scorecard or equivalent institutional performance management framework candidates must be able to describe a specific implementation, not just familiarity with the concept.</li><li>Experience working with institutional project portfolios and executive reporting, including monitoring strategic initiatives, interpreting project status information, and advising senior leadership on institutional priorities and risks</li><li>Direct experience working with or reporting to a university President or equivalent executive candidates must be comfortable advising at C-suite level, preparing Board-level documents, and maintaining professional discretion in a senior advisory role.</li><li>Experience with WASC or comparable institutional accreditation project management understanding how accreditation timelines translate into institutional project portfolios is a material advantage.</li></ul><p><strong>Technical and Analytical Knowledge</strong></p><ul><li>Proficiency with strategic planning and Balanced Scorecard frameworks candidates must demonstrate working knowledge of the BSC four-perspective model (financial, stakeholder, internal processes, learning &amp; growth) and its application in a higher education context.</li><li>Strong data analytics and visualization capability the Director must produce Balanced Scorecard dashboards and strategic performance reports that Board members with no higher education background can read and act on.</li><li>Project management methodology proficiency (Prince2, PMP, or equivalent). Working knowledge of project management methodologies sufficient to interpret project reporting, assess strategic risks, and support executive oversight of institutional initiatives. PMP certification is considered an advantage.</li><li>Technology literacy sufficient to evaluate emerging technologies at a strategic level the Director does not need to be a technologist, but must be literate enough to assess a vendor demonstration, understand integration implications, and ask the right questions of the CIO.</li><li>Familiarity with Kuwait's higher education regulatory environment PUC requirements, institutional governance obligations, and the competitive landscape of Kuwait's private university sector.</li></ul><p><strong>Skills, Competencies and Personal Attributes</strong></p><ul><li>The political intelligence to hold VPs and Deans accountable for RISE Strategy delivery without making accountability feel like surveillance the Director must be seen as a partner in execution, not an auditor of failure</li><li>Exceptional executive communication the ability to translate complex institutional performance data into a three-paragraph President's briefing, a ten-slide Board presentation, or a one-page project status update all with the same rigour and none of the same length</li><li>Strategic patience combined with operational awareness the ability to maintain a five-year strategic perspective while monitoring the progress, risks, and institutional impact of major strategic initiatives.</li><li>Cultural intelligence appropriate to AIU's multicultural GCC environment working effectively with Kuwaiti faculty, international administrators, owner Board members, PUC representatives, and WSCUC accreditation staff requires different registers and relationship norms.</li><li>Professional discretion at the highest level the Director has access to the most sensitive institutional information: financial projections, personnel decisions, accreditation risks, and Board deliberations. This access is a privilege that requires absolute confidentiality.</li></ul><h2>Preferred Qualifications:</h2><ul><li>PMP (Project Management Professional) certification. The formal credential is considered an advantage for interpreting project reporting and supporting executive oversight of institutional initiatives.</li><li>Experience with a university s WASC accreditation project portfolio, including sequencing of eligibility, self-study, SAV1, and SAV2 milestones as institutional activities with named owners and defined escalation paths.</li><li>Prior experience in a Chief of Staff or Strategy Director role in a GCC university. Candidates who have served as principal strategic advisors to a university President in the Gulf will have strong familiarity with institutional dynamics, stakeholder relationships, and cultural context.</li><li>Published research or professional contribution to strategic planning or institutional effectiveness in GCC higher education, demonstrating thought leadership rather than solely operational experience.</li><li>Arabic language proficiency is an advantage for engagement with Kuwaiti Board members, MOHE officials, and Arabic-speaking stakeholders.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Position: </span><span>Director, Office of Faculty Affairs (OFA)</span><br></p><br> <p><span>Classification:</span> &nbsp;Director Level<br><span>Reports To:</span> Vice President for Academic Affairs</p><br> <p><span>About The American International University</span></p><br> <p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br> <p>Faculty excellence is one of AIU's greatest strategic assets and an essential enabler of every pillar of the RISE Strategy. Outstanding teaching, meaningful scholarship, effective service, academic leadership, and institutional innovation all depend upon attracting, supporting, developing, recognising, and retaining exceptional faculty. The Director of the Office of Faculty Affairs is responsible for creating an institutional environment in which faculty thrive throughout their academic careers, strengthening academic excellence, shared governance, leadership development, and institutional effectiveness while supporting AIU's ambitions for WSCUC accreditation and long-term academic distinction.</p><br> <p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Department Profile</span></p><br> <p>The Office of Faculty Affairs (OFA) is AIU's institutional hub for faculty success, academic engagement, academic career development, shared governance, and institutional faculty excellence. Operating under the Office of the Vice President for Academic Affairs, the Office serves all Schools, the Foundation Programme, and future graduate programmes, working collaboratively with more than 120 full-time faculty together with adjunct, visiting, and future clinical faculty.</p><br> <p>The Office is established as one of AIU's strategic academic support units under the RISE Strategy, with the Director serving as its founding leader responsible for developing the Office's policies, programmes, partnerships, operational culture, and long-term strategic direction. Working collaboratively with Human Resources, Deans, Department Chairs, the Centre for Teaching &amp; Learning, the Office of Graduate Studies, the Office of Research and Scholarly Activity, the Registrar, Quality Assurance, Student Affairs, Library Services, and other institutional units, the Director ensures that faculty-related academic matters are coordinated consistently across the University while maintaining a clear distinction from Human Resources' employment responsibilities.</p><br> <p>The Office complements—but does not replace—the responsibilities of Human Resources. Human Resources remains responsible for employment administration, contracts, payroll, benefits, immigration, and employee relations, while the Office of Faculty Affairs provides academic leadership, coordination, guidance, and support on matters relating to faculty success, academic development, governance, academic progression, recognition, and institutional effectiveness.</p><br> <p><span>The Office carries four interconnected institutional mandates:</span></p><br> <p><span>1. Faculty Success &amp; Engagement</span></p><br> <p>Building an academic environment in which faculty are supported throughout every stage of their academic careers through mentoring, engagement, recognition, wellbeing, professional growth, leadership development, and institutional support.</p><br> <p><span>2. Academic Career Development &amp; Recognition</span></p><br> <p>Supporting promotion, academic rank progression, leadership development, succession planning, recognition, awards, and continuous academic growth.</p><br> <p><span>3. Academic Policies &amp; Shared Governance</span></p><br> <p>Promoting transparent governance, institutional consistency, academic integrity, faculty participation in decision-making, and continuous policy development.</p><br> <p><span>4. Institutional Excellence &amp; Faculty Effectiveness</span></p><br> <p>Supporting institutional effectiveness, accreditation, academic quality, faculty engagement, strategic planning, and cross-functional collaboration in support of AIU's long-term academic mission.</p><br> <p><span>Scope of Work</span></p><br> <p>The Director of the Office of Faculty Affairs provides strategic and operational leadership across six interconnected institutional domains that collectively support faculty excellence, institutional effectiveness, academic quality, and shared governance.</p><br> <p>The Director serves as the University's principal academic administrator for faculty affairs, providing leadership in the development and implementation of faculty-related academic policies, career development initiatives, governance structures, recognition programmes, academic support services, and institutional planning. The Director is simultaneously a strategic advisor, policy leader, governance specialist, faculty advocate, organisational developer, and institutional partner. This is not a role focused on employment administration; rather, it is a leadership position responsible for creating an institutional environment in which faculty are supported, recognised, developed, and empowered to contribute fully to AIU's academic mission.</p><br> <p>The Director operates primarily as a strategic leader, advisor, facilitator, and institutional partner, working collaboratively with Human Resources and other University offices rather than duplicating their operational responsibilities.</p><br> <p>This position requires a leader capable of building relationships across the institution, promoting collaboration, supporting faculty success, and ensuring that faculty-related academic processes are fair, transparent, consistent, and aligned with AIU's strategic priorities.</p><br> <p><span>Key Responsibilities</span></p><br> <p><span>1. Faculty Success and Academic Engagement</span></p><br> <ul> <li>Develop a comprehensive institutional strategy supporting faculty success throughout the academic career lifecycle.</li> <li>Establish and coordinate faculty mentoring programmes for new, early-career, international, and newly promoted faculty.</li> <li>Coordinate faculty orientation and academic transition activities in collaboration with Human Resources and the Centre for Teaching &amp; Learning.</li> <li>Promote interdisciplinary collaboration among faculty across schools.</li> <li>Develop programmes supporting faculty engagement and institutional belonging.</li> <li>Coordinate faculty networking events, retreats, academic forums, and engagement initiatives.</li> <li>Support faculty wellbeing through collaboration with relevant institutional offices.</li> <li>Facilitate communication between Academic Affairs and faculty.</li> <li>Serve as an accessible resource for faculty seeking guidance on academic policies and procedures.</li> <li>Promote an inclusive, respectful, and collaborative academic culture.</li> <li>Coordinate faculty recognition and appreciation initiatives.</li> <li>Support retention of high-performing faculty through engagement initiatives.</li> <li>Develop institutional faculty engagement and satisfaction surveys.</li> <li>Analyse institutional trends affecting faculty wellbeing and engagement.</li> <li>Coordinate faculty leadership retreats.</li> <li>Coordinate communities of academic practice.</li> <li>Support international faculty transition and integration.</li> <li>Develop faculty wellbeing initiatives.</li> <li>Promote cross-school collaboration.</li> <li>Coordinate annual faculty engagement programmes.</li> </ul> <p><span>2. Academic Policies and Faculty Governance</span></p><br> <ul> <li>Develop, maintain, and periodically review faculty-related academic policies.</li> <li>Maintain the AIU Faculty Handbook.</li> <li>Coordinate policy implementation across all schools.</li> <li>Ensure consistent interpretation and application of faculty academic policies.</li> <li>Support Faculty Council operations.</li> <li>Coordinate faculty committee appointments.</li> <li>Support elections to Faculty Council and other academic committees.</li> <li>Promote shared governance across Academic Affairs.</li> <li>Develop policy guidance documents.</li> <li>Advise Deans and Department Chairs on policy interpretation.</li> <li>Coordinate institutional consultation during policy development.</li> <li>Benchmark policies against international best practice.</li> <li>Review governance structures to ensure effectiveness.</li> <li>Promote faculty participation in institutional decision-making.</li> <li>Maintain the institutional Faculty Policy Repository.</li> <li>Coordinate annual review of the Faculty Handbook.</li> <li>Develop faculty policy guidance notes.</li> <li>Support Faculty Council strategic planning.</li> <li>Coordinate faculty consultations during policy revisions.</li> </ul> <p><span>3. Faculty Career Development and Academic Progression</span></p><br> <ul> <li>Coordinate institutional promotion processes.</li> <li>Coordinate academic rank assignment and review.</li> <li>Coordinate promotion committees.</li> <li>Develop guidance relating to promotion expectations.</li> <li>Coordinate academic leadership development programmes.</li> <li>Identify emerging academic leaders.</li> <li>Support succession planning.</li> <li>Coordinate sabbatical recommendations.</li> <li>Coordinate research leave recommendations.</li> <li>Coordinate distinguished appointments.</li> <li>Coordinate emeritus appointments.</li> <li>Coordinate visiting scholar appointments.</li> <li>Promote continuous academic career development.</li> <li>Monitor institutional promotion outcomes.</li> <li>Benchmark promotion practices internationally.</li> <li>Develop institutional leadership development pathways.</li> <li>Coordinate Department Chair orientation.</li> <li>Support Associate Dean leadership development.</li> <li>Monitor promotion success rates.</li> <li>Support faculty preparing promotion portfolios.</li> </ul> <p><span>4. </span><span>Faculty Academic Excellence</span></p><br> <ul> <li>Collaborate with the Centre for Teaching &amp; Learning regarding faculty development priorities.</li> <li>Identify institutional faculty development needs.</li> <li>Promote excellence in teaching, scholarship, and service.</li> <li>Encourage interdisciplinary collaboration.</li> <li>Promote international academic engagement.</li> <li>Coordinate academic recognition programmes.</li> <li>Promote faculty awards.</li> <li>Encourage innovation in academic practice.</li> <li>Support leadership development.</li> <li>Monitor institutional trends affecting faculty success.</li> <li>Coordinate institutional teaching awards jointly with the Centre for Teaching &amp; Learning.</li> <li>Promote participation in professional associations.</li> <li>Encourage educational innovation.</li> <li>Promote academic leadership development.</li> <li>Support institutional academic excellence initiatives.</li> </ul> <p><span>5. Faculty Recognition and Community Building</span></p><br> <ul> <li>Coordinate annual faculty awards.</li> <li>Develop recognition programmes.</li> <li>Celebrate faculty achievements.</li> <li>Coordinate promotion celebrations.</li> <li>Publicise faculty accomplishments.</li> <li>Support faculty appreciation events.</li> <li>Strengthen institutional culture.</li> <li>Foster collegiality.</li> <li>Promote faculty engagement.</li> <li>Encourage cross-school collaboration.</li> </ul> <p><span>6. Strategic Leadership and Institutional Partnerships</span></p><br> <ul> <li>Advise the VPAA on institutional faculty matters.</li> <li>Collaborate with Human Resources regarding recruitment planning, appointments, onboarding, contracts, and employment-related matters.</li> <li>Collaborate with the Centre for Teaching &amp; Learning regarding faculty development.</li> <li>Collaborate with Graduate Studies regarding graduate supervision and postgraduate faculty support.</li> <li>Collaborate with the Office of Research regarding research development initiatives.</li> <li>Collaborate with the Registrar regarding workload information and academic records.</li> <li>Collaborate with Quality Assurance and the Accreditation Liaison Officer regarding accreditation evidence.</li> <li>Represent AIU externally in matters relating to faculty affairs.</li> <li>Support institutional strategic planning.</li> <li>Lead special projects assigned by the VPAA.</li> <li>Prepare annual reports on faculty affairs.</li> <li>Develop KPIs measuring faculty success and institutional effectiveness.</li> </ul> <p><span>Minimum Qualifications: </span></p><br> <p><span>Education</span></p><br> <ul> <li>Earned doctoral degree (PhD or equivalent) from an accredited institution.</li> <li>Academic qualifications suitable for appointment to an academic rank at Assistant Professor or above.</li> <li>Associate Professor or Professor preferred.</li> </ul> <p><span>Experience</span></p><br> <ul> <li>Minimum seven (7) years of progressively responsible experience in higher education administration, including at least three (3) years in academic leadership.</li> <li>Demonstrated experience supporting faculty affairs, academic governance, promotion, faculty development, or academic administration within a university environment.</li> <li>Experience developing and implementing faculty-related academic policies and procedures.</li> <li>Experience supporting faculty promotion, academic rank, faculty evaluation, mentoring, or academic career development.</li> <li>Human Resources, and senior administrators.</li> <li>Demonstrated experience supporting accreditation, institutional effectiveness, or quality assurance initiatives.</li> <li>Experience preparing reports, policy papers, committee documentation, and institutional analyses.</li> <li>Experience working in a multicultural higher education environment; GCC experience is desirable.</li> </ul> <p><span>Technical and Professional Knowledge</span></p><br> <ul> <li>Comprehensive understanding of faculty affairs administration in higher education.</li> <li>Knowledge of academic governance principles and shared governance models.</li> <li>Knowledge of faculty promotion, academic rank, faculty evaluation, mentoring, and academic career development.</li> <li>Knowledge of higher education regulations, accreditation requirements, and institutional quality assurance.</li> <li>Understanding of faculty workload models and academic staffing principles.</li> <li>Knowledge of faculty lifecycle management from an academic perspective.</li> <li>Familiarity with faculty information systems and institutional reporting.</li> <li>Knowledge of WSCUC accreditation standards and their relationship to faculty qualifications, governance, institutional effectiveness, and academic quality.</li> <li>Understanding of higher education policy development and institutional governance.</li> <li>Familiarity with American-model higher education systems is highly desirable.</li> </ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br> <ul> <li>Demonstrated ability to establish trust and credibility with faculty, academic leaders, and senior administrators.</li> <li>Exceptional interpersonal, communication, and relationship-building skills.</li> <li>Strong diplomacy and conflict resolution skills.</li> <li>Ability to manage confidential and sensitive faculty matters with discretion and professionalism.</li> <li>Excellent organisational, analytical, and project management abilities.</li> <li>Ability to facilitate collaboration across multiple academic and administrative units.</li> <li>Commitment to shared governance, transparency, fairness, and collegiality.</li> <li>Ability to balance institutional priorities with faculty interests.</li> <li>Excellent written communication skills, including policy writing and report preparation.</li> <li>Strategic thinking with the ability to translate institutional priorities into practical initiatives.</li> <li>Commitment to continuous improvement and evidence-based decision-making.</li> <li>Cultural awareness and ability to work effectively within an international university environment.</li> <li>High ethical standards, sound judgement, and professional integrity.</li> </ul> <p><span>Preferred Qualifications</span></p><br> <ul> <li>Previous experience serving as Director of Faculty Affairs, Associate Dean, Dean, or other senior academic leadership position.</li> <li>Experience establishing or significantly enhancing a Faculty Affairs Office or equivalent academic support unit.</li> <li>Experience supporting faculty promotion, academic rank assignment, mentoring programmes, or academic leadership development.</li> <li>Experience working within an American-model university.</li> <li>Experience contributing to institutional or programme accreditation processes, including WSCUC or comparable accreditation frameworks.</li> <li>Familiarity with higher education in the Gulf region and Private Universities Council (PUC) requirements.</li> <li>Demonstrated leadership in faculty engagement, recognition, or wellbeing initiatives.</li> <li>Evidence of scholarly achievement and active engagement in higher education leadership.</li> </ul> <p><span>How to Apply</span></p><br> <p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br> <p>1. A current curriculum vitae.</p><br> <p>2. A cover letter (maximum three pages) addressing the following questions:</p><br> <ul> <li>Describe your philosophy of faculty success and explain how an Office of Faculty Affairs contributes to institutional excellence.</li> <li>Describe an initiative you have led that strengthened faculty engagement, academic governance, mentoring, promotion, or faculty development.</li> <li>How would you establish a collaborative relationship between the Office of Faculty Affairs, Human Resources, the Centre for Teaching &amp; Learning, the Office of Graduate Studies, and the Deans to support faculty throughout their academic careers?</li> </ul> <p>3. A statement of leadership philosophy (maximum one page) describing your approach to shared governance, faculty engagement, and academic leadership.</p><br> <p>4. Contact details for three professional referees, including at least two senior academic leaders familiar with your work in academic administration or faculty affairs.</p><br> <p>The selection process will include a structured interview with the Vice President for Academic Affairs and a presentation outlining the candidate's vision for establishing a high-performing Office of Faculty Affairs that supports AIU's RISE Strategy, institutional effectiveness, and WSCUC accreditation.</p><br> <p>Submit applications via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to com</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Position:&nbsp;</span><span>Director of Office of Strategy, Institutional Performance &amp; Emerging Technology</span><br></p><br> <p><span>Classification:</span> Director Level</p><br> <p><span>Reports To:</span> President</p><br> <p><span>About The American International University</span></p><br> <p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br> <p>A strategy without execution discipline is a wish list. The Office of Strategy, Institutional Performance &amp; Emerging Technology exists to ensure that AIU's ambitions documented in the RISE Strategy, approved by the Board of Trustees, and communicated to every stakeholder are operationalized, tracked, adjusted when evidence demands it, and delivered on time. The Director of this office is the President's closest strategic partner and AIU's institutional accountability mechanism.</p><br> <p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Department Profile</span></p><br> <p>The&nbsp;<span>Office of Strategy, Institutional Performance &amp; Emerging Technology</span> operates as a direct extension of the President's Office, serving as the institutional coordination and performance intelligence function that supports the execution of AIU's strategic priorities. Rather than functioning as a traditional planning department, the Office ensures that institutional strategy is translated into measurable outcomes through performance management, executive reporting, and strategic technology evaluation. The Office owns three interconnected responsibilities that together strengthen AIU's institutional effectiveness:</p><br> <ol> <li><span>Strategy &amp; Institutional Performance:</span> Leading the RISE Strategy execution cycle, institutional KPI monitoring, quarterly performance reporting, Board reporting, annual strategy review, and continuous improvement of AIU's institutional performance management framework using the Balanced Scorecard methodology.</li> <li>Emergent Technology Intelligence: <br>Scouting, evaluating, and piloting emerging technologies relevant to AIU's academic and administrative operations functioning as an innovation incubator that identifies what is ready for institutional adoption before the CIO integrates it at scale.</li> <li><span>Strategic Project Alignment:</span> Coordinating with the University's existing PMO and Special Projects structure to monitor the strategic alignment and progress of major institutional initiatives, ensuring the President receives timely updates on projects that materially affect strategic objectives.</li> </ol> <p><span>Scope of Work</span></p><br> <p>The Director, Office of Strategy, Institutional Performance &amp; Emerging Technology carries three complementary mandates that reinforce one another. Institutional strategy provides direction, performance management measures progress, and emerging technology enables innovation that supports AIU's long-term strategic priorities. The Director ensures these three functions operate in alignment to support informed executive decision-making.</p><br> <p><span>Key Responsibilities</span></p><br> <p>1. RISE Strategy Execution and Balanced Scorecard Management</p><br> <ul> <li>Own the AIU RISE Strategy 2026–2030 execution cycle translating Board-approved strategic objectives into annual operating plans, quarterly milestones, and individual VP and Dean accountability commitments</li> <li>Design, maintain, and continuously improve AIU's Balanced Scorecard the institutional performance management framework that cascades RISE Strategy KPIs from institutional level through school, department, and individual levels ensuring that every function can see how its work connects to the strategy</li> <li>Conduct quarterly strategy performance reviews with each VP reviewing KPI progress, identifying risks to delivery, proposing course corrections, and escalating material issues to the President with recommended responses</li> <li>Prepare the Annual Strategic Progress Report the principal annual document presented to the Board of Trustees each November synthesizing Balanced Scorecard data, institutional KPI achievements, variance explanations, and the following year's adjusted priorities into a clear, evidence-based narrative for Board review</li> <li>Manage the annual strategic planning calendar coordinating the February environmental scan, April-May VP planning submissions, June-July budget-strategy alignment, September Board approval, and November Board progress review ensuring that planning is a continuous cycle rather than an annual event</li> <li>Maintain the RISE Strategy risk register identifying strategic risks, assessing likelihood and impact, tracking mitigation actions, and reporting to the President and Board Audit &amp; Risk Committee quarterly</li> <li>Coordinate with the Institutional Research Office to ensure that all Balanced Scorecard data is sourced from verified institutional systems no KPI reported to the Board may be based on unverified or manually assembled data.</li> </ul> <p>2. Emergent Technology Intelligence and Innovation Piloting</p><br> <ul> <li>Lead AIU's horizon scanning function systematically monitoring emerging technologies relevant to higher education (generative AI, adaptive learning systems, learning analytics, spatial computing, research tools) and producing quarterly Technology Intelligence Briefings for the President and Senior Leadership Team</li> <li>Design and manage AIU's innovation piloting programme a structured process for testing emerging technologies in controlled institutional environments before recommending them for full adoption. Pilots are time-bounded, evidence-evaluated, and documented for institutional learning regardless of outcome</li> <li>Coordinate with the CIO to ensure that emergent technology intelligence flows effectively between the scouting function (this Office) and the operational integration function (CIO/Digital Transformation Office) the Director scouts and pilots; the CIO scales and operates</li> <li>Develop and maintain AIU's Emergent Technology Watchlist a living document tracking technologies at horizon, early adoption, and evaluation stages updated quarterly and shared with Deans and VPs to inform curriculum development, research direction, and administrative investment decisions</li> <li>Represent AIU in GCC and international higher education technology forums building relationships with peer institutions, technology providers, and research networks that provide early access to innovation relevant to AIU's strategic priorities</li> <li>Evaluate all significant unsolicited technology proposals received by the President's Office providing structured, evidence-based assessments that enable the President to make informed decisions quickly without technical bias</li> </ul> <p>3. Strategic Project Alignment and Executive Reporting</p><br> <ul> <li>Coordinate with the existing PMO / Special Projects structure to monitor the strategic alignment of major institutional projects and provide updates to the President as required.</li> <li>Review executive project portfolio reports prepared by the PMO / Special Projects structure, assessing strategic alignment, institutional risks, and matters requiring Presidential attention.</li> <li>Monitor strategically significant cross-functional projects designated by the President, ensuring alignment with institutional priorities and escalating strategic issues requiring executive attention.</li> <li>Coordinate with the Accreditation Liaison Officer (ALO) and the PMO / Special Projects structure to monitor accreditation-related project milestones (eligibility application, self-study, SAV1, SAV2), highlighting strategic risks and providing executive updates when timelines are at risk.</li> <li>Support Deans and VPs in applying project management discipline to their own portfolio of strategic initiatives providing coaching, templates, and periodic portfolio reviews rather than doing the project management for them.</li> <li>Coordinate the AIU Strategic Projects Review by consolidating strategic project updates from the PMO / Special Projects structure, facilitating executive discussion, and preparing concise, action-oriented summaries for the President.</li> <li>Coordinate with internal project sponsors and external consultants on strategic initiatives as required, ensuring the President receives timely updates on key deliverables, risks, and institutional implications.</li> </ul> <p>4. Presidential Advisory and Institutional Intelligence</p><br> <ul> <li>Serve as the President's primary strategic advisor on institutional performance providing candid, evidence-based assessments of where AIU is ahead of plan, where it is behind, and what the President needs to decide or direct to keep the institution on track</li> <li>Prepare and curate the President's institutional intelligence package a regular briefing document synthesising strategic performance data, competitive intelligence on peer institutions, accreditation progress, and emerging risks enabling the President to lead from a position of current, verified information</li> <li>Draft the President's strategic communications including the annual state-of-institution address, Board Chair correspondence on strategic matters, and institutional strategy updates to faculty, staff, and the Kuwait higher education community</li> <li>Coordinate the Senior Leadership Team agenda and strategic discussion calendar ensuring that the President's leadership team spends its meeting time on decisions, not on status updates that could be communicated in writing</li> <li>Represent the President at external meetings, conferences, and stakeholder engagements on strategic matters when delegated and provide detailed briefings and follow-up when representing AIU externally</li> <li>Maintain AIU's institutional memory on strategic decisions documenting the reasoning behind major institutional choices so that future leadership teams understand not just what was decided but why, enabling continuity through leadership transitions</li> </ul> <p><span>Minimum Qualifications: </span></p><br> <p><span>Education</span></p><br> <ul> <li>Doctoral degree required in Strategy, Higher Education Management, Business Administration (MBA), Public Administration, Project Management, or a closely related field.</li> <li>Candidates with strong GCC higher education strategic planning experience are strongly considered.</li> </ul> <p><span>Experience</span></p><br> <ul> <li>Minimum eight (8) years of progressive experience in higher education, with at least four (4) years in a strategic planning, institutional effectiveness, or senior project management leadership role at a GCC university.</li> <li>Demonstrated experience managing a university's strategic planning cycle from environmental scanning through KPI development, annual review, Board reporting, and plan revision in a GCC institutional context.</li> <li>Proven experience implementing or managing a Balanced Scorecard or equivalent institutional performance management framework candidates must be able to describe a specific implementation, not just familiarity with the concept.</li> <li>Experience working with institutional project portfolios and executive reporting, including monitoring strategic initiatives, interpreting project status information, and advising senior leadership on institutional priorities and risks</li> <li>Direct experience working with or reporting to a university President or equivalent executive candidates must be comfortable advising at C-suite level, preparing Board-level documents, and maintaining professional discretion in a senior advisory role.</li> <li>Experience with WASC or comparable institutional accreditation project management understanding how accreditation timelines translate into institutional project portfolios is a material advantage.</li> </ul> <p><span>Technical and Analytical Knowledge</span></p><br> <ul> <li>Proficiency with strategic planning and Balanced Scorecard frameworks candidates must demonstrate working knowledge of the BSC four-perspective model (financial, stakeholder, internal processes, learning &amp; growth) and its application in a higher education context.</li> <li>Strong data analytics and visualization capability the Director must produce Balanced Scorecard dashboards and strategic performance reports that Board members with no higher education background can read and act on.</li> <li>Project management methodology proficiency (Prince2, PMP, or equivalent). Working knowledge of project management methodologies sufficient to interpret project reporting, assess strategic risks, and support executive oversight of institutional initiatives. PMP certification is considered an advantage.</li> <li>Technology literacy sufficient to evaluate emerging technologies at a strategic level the Director does not need to be a technologist, but must be literate enough to assess a vendor demonstration, understand integration implications, and ask the right questions of the CIO.</li> <li>Familiarity with Kuwait's higher education regulatory environment PUC requirements, institutional governance obligations, and the competitive landscape of Kuwait's private university sector.</li> </ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br> <ul> <li>The political intelligence to hold VPs and Deans accountable for RISE Strategy delivery without making accountability feel like surveillance the Director must be seen as a partner in execution, not an auditor of failure</li> <li>Exceptional executive communication the ability to translate complex institutional performance data into a three-paragraph President's briefing, a ten-slide Board presentation, or a one-page project status update all with the same rigour and none of the same length</li> <li>Strategic patience combined with operational awareness—the ability to maintain a five-year strategic perspective while monitoring the progress, risks, and institutional impact of major strategic initiatives.</li> <li>Cultural intelligence appropriate to AIU's multicultural GCC environment working effectively with Kuwaiti faculty, international administrators, owner Board members, PUC representatives, and WSCUC accreditation staff requires different registers and relationship norms.</li> <li>Professional discretion at the highest level the Director has access to the most sensitive institutional information: financial projections, personnel decisions, accreditation risks, and Board deliberations. This access is a privilege that requires absolute confidentiality.</li> </ul> <p><span>Preferred Qualifications</span></p><br> <ul> <li>PMP (Project Management Professional) certification. The formal credential is considered an advantage for interpreting project reporting and supporting executive oversight of institutional initiatives.</li> <li>Experience with a university’s WASC accreditation project portfolio, including sequencing of eligibility, self-study, SAV1, and SAV2 milestones as institutional activities with named owners and defined escalation paths.</li> <li>Prior experience in a Chief of Staff or Strategy Director role in a GCC university. Candidates who have served as principal strategic advisors to a university President in the Gulf will have strong familiarity with institutional dynamics, stakeholder relationships, and cultural context.</li> <li>Published research or professional contribution to strategic planning or institutional effectiveness in GCC higher education, demonstrating thought leadership rather than solely operational experience.</li> <li>Arabic language proficiency is an advantage for engagement with Kuwaiti Board members, MOHE officials, and Arabic-speaking stakeholders.</li> </ul> <p><span>How to Apply</span></p><br> <p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br> <ul> <li>A current curriculum vitae</li> <li>A cover letter (maximum 3 pages) addressing three specific questions: (1) Describe the most significant strategic planning or institutional performance management system you personally built or led in a GCC university — what was the starting state, what did you build, and how did leadership use it to make better decisions?&nbsp;(2) Describe a major institutional strategic initiative that you supported through executive reporting, performance management, or strategic advisory work. How did your analysis influence executive decision-making?&nbsp;(3) How would you approach the first 90 days in this role at AIU what would you learn, what would you establish, and what would you avoid doing too early?</li> <li>A one-page strategy diagnostic framework not a business plan, but a sample of how you would structure a quarterly strategy review for the President: what data would you present, in what format, and how would you frame the President's decision-making agenda</li> <li>Contact details for three professional referees at least two of whom can speak to your strategic planning or PMO leadership work, and at least one of whom is a university President, Provost, or equivalent executive you reported to or directly supported</li> </ul> <p>Applications are reviewed on a rolling basis. The selection process includes a structured interview with the President and a strategy presentation exercise candidates are given AIU's RISE Strategy KPI framework and asked to present a hypothetical Q2 strategy review to the President and two VPs. This exercise is the most reliable test of whether a candidate can do this job.</p><br> <p>Submit application via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to commence employment at the earliest convenience, and no later than September 2026.</p><br> <p><span>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the digital future of Kuwaiti higher education.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Administrative Officer is responsible for ensuring the smooth day-to-day operation of the architectural firm by managing administrative processes, coordinating internal communications, supporting project teams, maintaining records, and assisting with financial book keping, and HR records. The role plays a key part in keeping projects and office operations organized and efficient.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Excellent organizational and multitasking skills. Strong written and verbal communication. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and google workspace. Experience with document management systems is preferred. Basic understanding of contracts and project documentation. High attention to detail. Ability to prioritize work and meet deadlines. Professional and client-focused attitude.</p></div>

<p>- We need an office boy to prepare coffee and tea and clean the premises.</p><p>- Work is at a law firm in the capital.</p><p>- Working hours are from 12 PM to 2 PM, except on Saturdays from 5 PM to 9 PM.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>About The American International University</strong> American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2.0, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Teaching and learning excellence is one of the University's principal strategic foundations and an essential enabler of every pillar of the RISE Strategy. Without it, research does not flourish, accreditation evidence is weak, students do not succeed, and employability outcomes disappoint. The Director of the Centre for Teaching &amp; Learning is the person who builds, sustains, and continuously improves that foundation making this one of the most consequential academic leadership appointments AIU will make. For more information, visit: www.aiu.edu.kw</p><p><strong>Department Profile</strong> The Centre for Teaching &amp; Learning (CTL) is AIU's institutional hub for teaching excellence, faculty development, and learning innovation. It operates under the Office of the VPAA and serves all five schools and the Foundation Programme working with over 120 full-time faculty and a growing adjunct complement. The CTL is newly established as one of AIU's strategic academic support centres under the Office of the Vice President for Academic Affairs. The Director serves as its founding leader, responsible for building the Centre's programmes, culture, partnerships, and institutional reputation from the ground up. The CTL carries three interconnected institutional mandates at AIU:</p><ul><li><strong>Faculty Excellence &amp; Development:</strong> Building a culture of teaching excellence across AIU through structured professional development, peer observation, new faculty induction, individual coaching, and the scholarship of teaching and learning.</li><li><strong>Learning Innovation &amp; Digital Education:</strong> Advancing instructional design, educational technology integration, and evidence-based pedagogy ensuring that every AIU course, regardless of modality, reflects current best practice and produces documented student learning outcomes.</li><li><strong>Assessment, Accreditation &amp; Institutional Evidence:</strong> Generating, curating, and maintaining the teaching and learning evidence that WSCUC accreditation requires (the CTL Knowledge Repository, SLO assessment data, faculty development participation records, and the annual Teaching &amp; Learning Impact Report).</li></ul><p><strong>Scope of Work</strong> The Director of the Centre for Teaching &amp; Learning provides strategic and operational leadership across five interconnected domains all of which must function simultaneously and reinforce each other. The Director is simultaneously a faculty developer, an instructional designer, an assessment specialist, a grant administrator, and an institutional evidence builder. The Director also serves as an institutional change leader, fostering a culture of continuous improvement, innovation, collaboration, and evidence-informed educational practice across all academic units. This is not a role for a specialist who does one of these well; it is a role for a leader who does all of them, and who can build a centre that extends their capacity through institutional culture and peer networks.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Faculty Professional Development</strong></p><ul><li>Design, deliver, and continuously evaluate a structured, evidence-based faculty development programme across AIU covering evidence-based pedagogy, inclusive teaching, active learning, hybrid and online instruction, AI in teaching, student assessment design, and academic writing for publication</li><li>Lead the New Faculty Induction Programme each September (a structured, multi-day orientation covering AIU's mission and RISE Strategy, the SLO assessment cycle, course file requirements, LMS and technology tools, academic freedom, shared governance, and the CTL's services)</li><li>Establish and facilitate Faculty Learning Communities (peer groups organised around shared teaching interests, disciplinary challenges, or pedagogical themes as the primary vehicle for sustained, collegial professional development)</li><li>Coordinate and manage the peer observation of teaching cycle (providing the framework, training observers, facilitating feedback conversations, and maintaining confidential records that support faculty development without functioning as a surveillance mechanism)</li><li>Provide individual faculty consultations on course design, assessment strategy, student engagement, and teaching effectiveness (functioning as a trusted advisor, not an evaluator)</li><li>Develop and maintain the CTL professional development calendar, ensuring that sessions are scheduled at times accessible to all faculty (including those with heavy teaching loads), offered in formats appropriate to different needs, and evaluated for effectiveness after each cycle</li><li>Coordinate academic leadership development workshops for Programme Coordinators, Department Chairs, Associate Deans and Deans in collaboration with the Office of Faculty Affairs.</li><li>Develop an institutional teaching certification pathway aligned with the UK Professional Standards Framework (Advance HE) or equivalent international framework.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>&nbsp;</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervise daily front office operations, ensuring smooth check-in and check-out experiences. Lead, support, and motivate the front office team to deliver high-quality guest service. Handle reservations, room assignments, billing, and cash handling with accuracy. Respond promptly and professionally to guest requests, concerns, and complaints, ensuring effective resolution. Coordinate closely with Housekeeping, F&amp;B, Engineering, and other departments to ensure seamless guest experiences. Monitor front office procedures, service standards, and compliance with hotel policies and safety regulations. Train and guide front office team members on operational procedures and guest service standards. Maintain accurate guest records, reports, and transactions in the PMS system. Assist in preparing shift reports, room status updates, and daily operational briefings. Support upselling initiatives and promote hotel services and facilities to maximize guest satisfaction and revenue. Ensure professional appearance, grooming, and conduct of the front office team at all times.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor or degree in Hospitality, Tourism, or a related field preferred. Previous experience in Front Office operations, with supervisory experience in hospitality preferred. Knowledge of PMS and front office systems (Opera, Fidelio, or similar) is required. Strong understanding of front office procedures, reservations, billing, and guest relations. Basic computer skills, including Microsoft Office (Word, Excel, Outlook). Ability to manage shifts, supervise team performance, and handle operational challenges effectively. Flexibility to work shifts, weekends, and holidays as needed. Fluent in English; Arabic is an advantage.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Responsibilities<br><br> * Typing of all correspondence i.e. letters, memos, schedules, agendas, etc.<br> * Handling independent business correspondence for the division (incoming and outgoing)<br> * Directing incoming telephone calls to the appropriate recipient<br> * Manage, organize and update relevant data, maintain a proper filing system<br> * Organizing all business operations related events i.e. training, team meeting etc.<br> * Organizing travel and hotel reservations for business trips from and visitors to, the division as well as visa processing<br> * Responsible for preparing employees change of status forms and recruitment requests (new appointments, terminations, resignation)<br> * Coordinating with personnel office especially in residence related matters<br> * Coordination of tasks, projects and staff across various locations in Kuwait (warehouses, offices, suppliers, business partners and other facilities)<br> * Responsible for division's stationery requirements<br> * Responsible for the division’s time sheet, tracking and resolving of various matters etc.<br><br><br>Candidate Requirements<br><br> * Excellent communication skills in English are a must<br> * Solid knowledge of wider Kuwait<br> * At least 1 to 2 years work experience in a similar administrative role<br> * Planning&nbsp;and organizational skills<br> * Good computer knowledge and skills (Outlook – Microsoft Word – Excel – PowerPoint – Internet)<br> * Must be self-motivating, driven, initiative and able to work independently and against tight deadlines<br> * Must be able to multitask, handle demanding customers (internal and external), liaise with different individuals across different departments and functions, and be able to work systematically, accurately and with strong time management skills<br><br><br>Education<br><br>High School / Diploma<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">The Job Purpose of a Business Administrator will be to provide administrative support to Management along with other secretarial duties.<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position: Director of Institute of Private Training Classification: Senior Administrative and Academic Leadership- Director Level Reports To: VP for university engagements About The American International University American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society. AIU is executing its RISE Strategy 2PHONE_NUMBER, a five-year institutional transformation encompassing research development, international institutional accreditation, student success, and community engagement. A central strategic objective is establishing AIU's presence in international university rankings and benchmarking its performance against regional and global peers. The Director of Global Excellence and Benchmarking leads this agenda. For more information, visit: www.aiu.edu.kw Department Profile The Institute for Private Training (IPT) is responsible for designing, developing, and delivering executive education, professional development, customized corporate training, consultancy services, and workforce development programmes. IPT collaborates with government entities, private sector organizations, international institutions, and professional associations to deliver high-quality learning solutions that address national priorities and industry needs. The Institute plays a strategic role in strengthening AIU's engagement with external stakeholders, diversifying institutional revenue, enhancing professional education, and supporting the University's contribution to national human capital development. Scope of Work The Director of the Institute for Private Training (IPT) provides strategic leadership for AIU's executive education, professional development, and workforce development initiatives. Reporting to the Vice President for University Engagements, the Director is responsible for developing and implementing the Institute's strategic vision, expanding its portfolio of professional training and executive education programmes, ensuring operational excellence, and driving sustainable business growth. Working in close collaboration with the Partnership Office under the Office of the Vice President for University Engagements, the Director will identify, establish, and strengthen strategic partnerships with government entities, private sector organizations, international universities, professional associations, and industry leaders. These partnerships will support the co-development of executive education programmes, customized corporate training, professional certifications, consultancy services, applied research initiatives, and other collaborative activities that advance AIU's strategic objectives and contribute to Kuwait Vision 2035. The Director will lead business development activities, identify emerging market opportunities, oversee programme quality and financial performance, promote innovation in executive education, and position IPT as a leading provider of professional training and lifelong learning within Kuwait and the GCC region. Key Responsibilities Develop and implement the strategic plan for the Institute for Private Training in alignment with AIU's RISE Strategy and Kuwait Vision 2035. Lead the growth and development of executive education, professional development, customized corporate training, consultancy services, and lifelong learning initiatives. Develop sustainable business strategies to increase institutional revenue through executive education, corporate training, professional certification programmes, and strategic partnerships. Work closely with the Partnership Office to establish and strengthen collaborations with government entities, private sector organizations, international universities, accreditation bodies, and professional organizations. Identify emerging workforce development needs and design innovative programmes that respond to market demand. Lead the development, implementation, quality assurance, and continuous improvement of executive education and professional training programmes. Expand AIU's portfolio of internationally recognized professional certifications and executive education offerings. Prepare annual business plans, operational plans, budgets, and key performance indicators to ensure sustainable institutional growth. Monitor programme quality, client satisfaction, financial performance, and operational effectiveness using measurable performance indicators. Promote innovation, digital learning, artificial intelligence applications, and emerging technologies within executive education and professional training. Represent AIU and IPT at national, regional, and international events, conferences, and professional forums to enhance institutional visibility and establish new strategic opportunities. Collaborate with AIU's academic schools, research centers, and administrative departments to develop interdisciplinary professional education programmes. Ensure compliance with all relevant University policies and applicable regulatory and quality assurance requirements Reporting Departments (If Applicable) Institute for Private Training (IPT) Coordinator Minimum Qualifications: Education Bachelor's degree from an accredited institution in Education, Business Administration, Management, Information Systems, Data Science, Organizational Development, Strategic Management, or a related field. A Master's degree in one of the above disciplines is preferred. Experience Minimum ten (10) years of progressively responsible leadership experience in executive education, professional training, higher education, organizational development, workforce development, consulting, or a related field. Demonstrated experience in strategic planning, business development, and institutional or organizational growth. Proven experience in establishing and managing partnerships with government entities, private sector organizations, international institutions, or professional associations. Experience in developing and delivering executive education, professional certification, customized training, or workforce development programmes. Demonstrated experience managing budgets, generating revenue, and achieving business growth objectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Minimum Qualifications:</b></p><p><b>Education</b> Bachelor's degree from an accredited institution in Education, Business Administration, Management, Information Systems, Data Science, Organizational Development, Strategic Management, or a related field. A Master's degree in one of the above disciplines is preferred.</p><p><b>Experience</b> Minimum ten (10) years of progressively responsible leadership experience in executive education, professional training, higher education, organizational development, workforce development, consulting, or a related field. Demonstrated experience in strategic planning, business development, and institutional or organizational growth. Proven experience in establishing and managing partnerships with government entities, private sector organizations, international institutions, or professional associations. Experience in developing and delivering executive education, professional certification, customized training, or workforce development programmes. Demonstrated experience managing budgets, generating revenue, and achieving business growth objectives. Experience leading multidisciplinary teams and working with senior executives, government officials, and external stakeholders.</p><p><b>Technical Knowledge</b> Strategic planning and institutional development. Executive education and professional training management. Business development and partnership management. Programme design and quality assurance. Budgeting and financial management. Digital learning platforms and emerging educational technologies. Performance management and KPI development.</p><p><b>Skills and Competencies</b> Proven leadership and people management skills with the ability to lead multidisciplinary teams and foster a high-performance culture. Excellent knowledge of private training, professional development, and continuing education best practices. Excellent written and verbal communication skills in English; Arabic language proficiency is an advantage. Knowledge of workforce development trends, professional certifications, and industry training requirements.</p><b>Preferred Qualifications</b><p>Master's degree in Education, Business Administration, Management, Information Systems, Data Science, Strategic Management, Organizational Development, or a related field. Experience working with higher education institutions, executive education centers, or professional training organizations. Experience establishing strategic partnerships with government entities, private sector organizations, international institutions, or professional associations. Demonstrated success in business development, revenue generation, and expanding professional training or executive education services. Experience developing customized corporate training, executive education, consultancy, or professional certification programmes. Knowledge of Kuwait's higher education sector, workforce development priorities, and Kuwait Vision 2035. Experience managing international collaborations and cross-sector partnerships. Experience integrating digital technologies, AI-enabled solutions, or innovative learning approaches into professional training and executive education. Professional certifications in leadership, project management, quality management, executive education, or organizational development are considered an asset.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>•</span></span><span><span>Be the warm welcome that kicks off a memorable guest experience&nbsp;</span></span><br><span><span>•</span></span><span><span>Acknowledge IHG Rewards Club members and returning guests, in person or on the phone&nbsp;</span></span><br><span><span>•</span></span><span><span>Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay&nbsp;</span></span><br><span><span>•</span></span><span><span>Handle cash and credit transactions&nbsp;</span></span><br><span><span>•</span></span><span><span>Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes&nbsp;</span></span><br><span><span>•</span></span><span><span>Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns</span></span><br><span><span>•</span></span><span><span>Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary&nbsp;</span></span><br><span><span>•</span></span><span><span>Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed&nbsp;</span></span><br><span><span>•</span></span><span><span>Take pride in your appearance and place as a brand ambassador&nbsp;</span></span><br><span><span>•</span></span><span><span>Always know what events and activities are on the day’s schedule&nbsp;</span></span><br><span><span>•</span></span><span><span>Jump into other ad-hoc duties when your colleagues need your help</span></span><br><span><span>•</span></span><span><span>Flexibility - night, weekend and holiday shifts are all part of the job&nbsp;</span></span><br><span><span>•</span></span><span><span>You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential&nbsp;</span></span><br><span><span>•</span></span><span><span>Experience -&nbsp;ideally&nbsp;you’ll have spent at least one year in a front desk or guest service position&nbsp;</span></span><br><span><span>•</span></span><span><span>Strength - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling</span></span><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Reliable and engaging. As a Rooms Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.</p><p>What you will be doing:</p><ul><li>Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service</li><li>Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests</li><li>Ensure employees are informed daily about priorities to personalize service</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Your experience and skills include:</p><ul><li>Service focused personality is essential</li><li>Previous experience in a similar leadership role is an asset</li><li>Prior experience working with Opera or a related system</li><li>Strong interpersonal and problem solving abilities and the ability to lead by example</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>People</strong>&nbsp;</span></span></p><br><span><span>•</span></span><span><span>Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers </span></span><br><span><span>•</span></span><span><span>Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance </span></span><br><span><span>•</span></span><span><span>Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently </span></span><br><span><span>•</span></span><span><span>Recommend or initiate any HR elated actions where needed </span></span><br><span><span>•</span></span><span><span>Drive a great working environment for teams to thrive – connect departments to create sense of one team </span></span><br><span><span>•</span></span><br><p><span><span><strong>Financial</strong>&nbsp;</span></span></p><br><span><span>•</span></span><span><span>Hit all personal/team sales goals and maximize profitability </span></span><br><span><span>•</span></span><span><span>Achieve budgeted revenues and personal/team sales goals and maximize profitability. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans&nbsp;</span></span><br><span><span>•</span></span><span><span>Help prepare the departmental budget and financial plans including the hotel marketing plan </span></span><br><span><span>•</span></span><span><span>Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales </span></span><br><span><span>•</span></span><span><span>Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan </span></span><br><p><span><span><strong>Guest Experience&nbsp;</strong>&nbsp;</span></span></p><br><span><span>•</span></span><span><span>Help guests - you’ll be happy to help if someone needs assistance with a request or complaint </span></span><br><span><span>•</span></span><span><span>Provide guests with information (example: loyalty programmed, area attractions, restaurants, facility information) to enhance guest experience </span></span><br><span><span>•</span></span><span><span>Develop and maintain relationships with key clients and outside contacts&nbsp;in order to&nbsp;produce group and/or convention business, to include room sales, food &amp; beverage sales, and catering/banquet services </span></span><br><span><span>•</span></span><span><span>Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients </span></span><br><p><span><span><strong>Responsible Business</strong>&nbsp;</span></span></p><br><span><span>•</span></span><span><span>Raise the awareness and reputation of your hotel and the brand locally </span></span><br><span><span>•</span></span><span><span>Identify improvements to marketing activities and overall hotel sales performance and work with other departments </span></span><br><span><span>•</span></span><span><span>Ad-hoc duties – unexpected moments when we&nbsp;have to&nbsp;pull together to get a task done </span></span><br><p><span><span><strong>Accountability&nbsp;</strong>&nbsp;</span></span></p><br><p><span><span>This is the top sales and marketing job in a full or&nbsp;limited service&nbsp;hotel and may include meeting space and/or catering facilities. May manage professional level and administrative sales team members. </span></span></p><br><br> </div>