JavaScript Jobs in Kuwait

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Scope of Job:</b></p><p>The Technology Advisor provides expert guidance on technology strategy, innovation, and digital transformation initiatives. The role ensures that technology investments and solutions align with organizational objectives and industry best practices.</p><p><br></p><p><b>Principal Duties and Responsibilities:</b></p><ul><li>Develop and recommend technology strategies and roadmaps. </li><li>Advise management on technology trends, risks, and opportunities. </li><li>Evaluate emerging technologies and their business impact. </li><li>Support digital transformation and modernization initiatives. </li><li>Conduct technology assessments and feasibility studies. </li><li>Recommend IT governance and cybersecurity improvements. </li><li>Participate in technology procurement and vendor evaluations.</li><li>Prepare reports, presentations, and strategic recommendations for senior management.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Minimum 8–15 years of professional IT experience. </li><li>At least 3–5 years in technology strategy, digital transformation, enterprise architecture, or IT leadership roles. </li><li>Oil and Gas experience</li><li>Male Gender</li><li>Kuwait based / Transferable Visa</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Scope of Job:</b></p><p>The Information Technology Specialist is responsible for maintaining, supporting, and improving the organization's IT infrastructure, systems, and services to ensure reliable and secure operations.</p><p><br></p><p><b>Principal Duties and Responsibilities:</b></p><ul><li>Install, configure, and maintain hardware and software systems. </li><li>Monitor and manage servers, networks, and cloud environments. </li><li>Troubleshoot and resolve technical issues. </li><li>Provide user support and technical assistance. </li><li>Implement and maintain cybersecurity controls. </li><li>Perform system upgrades, patches, and backups. </li><li>Maintain technical documentation and procedures. </li><li>Coordinate with vendors and service providers.</li><li>Ensure compliance with IT policies and standards.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Minimum 5–8 years of hands-on IT experience. </li><li>Experience in system administration, networking, technical support, cybersecurity, or cloud technologies. </li><li>Oil and Gas experience.</li><li>Kuwait based /transferable visa</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Teach undergraduate courses. Supervise and mentor students. Participate in departmental committees and various college activities Develop an independent research program that attracts external funding and leads to publication. Provide service to the department, college and the community.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Must hold a bachelor s degree and a PhD, both specifically in (Computer Science/ Cybersecurity /Computer Engineering /Software Engineering) Format: All degrees must be from accredited universities and obtained through traditional, on-campus, residential formats. Research: Must have a strong record of publications in reputable international journals Teaching: Must have distinguished teaching experience at the undergraduate level. Note: Research papers must be published in referred international journals and cannot be extracted from the applicant's own MS or PhD thesis. Papers from predatory journals are strictly rejected.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Teach undergraduate courses. Supervise and mentor students. Participate in departmental committees and various college activities Develop an independent research program that attracts external funding and leads to publication. Provide service to the department, college and the community.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education:</strong> Must hold a bachelor s degree and a PhD, both specifically in (Computer Science/ Cybersecurity /Computer Engineering /Software Engineering)</p><p>Format: All degrees must be from accredited universities and obtained through traditional, on-campus, residential formats.</p><p><strong>Research:</strong> Must have a strong record of publications in reputable international journals</p><p><strong>Teaching:</strong> Must have distinguished teaching experience at the undergraduate level.</p><p>Note: Research papers must be published in referred international journals and cannot be extracted from the applicant's own MS or PhD thesis. Papers from predatory journals are strictly rejected.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary Agility is looking for a Lead Technology Architect to serve as the senior-most technical authority for our messaging, collaboration, and identity estate across multiple organizational environments.<br> This is a hands-on leadership role — you will personally design, build, secure, and operate our platforms while setting technical standards and leading a small team of 1–2 administrators.<br> There is no higher technical authority within the function; you will own critical decisions end-to-end.<br> The portfolio spans Microsoft Entra ID, Active Directory, Exchange Online/Hybrid, Microsoft Teams and SBC voice, SharePoint/OneDrive, Microsoft Defender, Intune endpoint fleet, certificates, DNS, enterprise AI platforms (Claude + Microsoft Copilot), and a large SSO/application integration portfolio.<br> Your ResponsibilitiesIdentity &amp; Access Management Administer Microsoft Entra ID and on-premises AD across all environments Design and maintain Conditional Access, PIM, RBAC, MFA, and SSO (OAuth, OIDC, SAML) Own hybrid identity via Entra Connect Messaging &amp; Email Administer Exchange Online and Exchange Server (hybrid), including DAG, mail flow, and transport rules Own email security (gateway, DMARC, DKIM, SPF) and manage mailbox migrations Collaboration &amp; Voice Administer Microsoft Teams policies, governance, and SBC-based enterprise voice (dial plans, call queues, PSTN) Manage SharePoint Online and OneDrive, including external sharing and Known Folder Move Security &amp; Threat Protection Operate Microsoft Defender for Office 365 and Endpoint (EDR, ASR, security baselines) Lead incident response and maintain hardening controls aligned to CIS benchmarks Endpoint Management (Intune) Manage a mid-to-large multi-country fleet (Windows, macOS, Android, iOS) Own Autopilot, compliance/configuration policies, update rings, app packaging, and PowerShell remediation scripts Certificates, DNS &amp; Web Publishing Manage full SSL/TLS certificate lifecycle and DNS/CDN/WAF/DDoS platforms Own domain governance, registrations, and the web publishing approval workflow Artificial Intelligence Administer enterprise AI platforms including Claude integrations and Microsoft Copilot Design AI workflows and agents, govern AI access, model organizational data, and manage AI licensing Architecture, Governance &amp; Leadership Act as technical design authority; maintain standards, runbooks, and documentation Lead, mentor, and delegate to a small admin team Serve as final escalation point; on-call for critical incidents Your QualificationsEducation Bachelor's degree in Computer Science, IT, Engineering, or related field (Master's preferred) Exceptional hands-on experience may be considered in lieu of formal qualifications Experience 12–15 years in enterprise IT infrastructure with deep Microsoft stack expertise 5–7 years in a senior architect or technical lead role owning M365 environments end-to-end Proven hands-on experience with Exchange hybrid, Entra ID/AD, Intune at scale, and Microsoft Defender Practical experience with enterprise AI platforms (Claude, Microsoft Copilot), including workflow design and data modeling Certifications (Required/Strongly Preferred — candidates should hold several) MS-102 — Microsoft 365 Enterprise Administrator Expert SC-300 — Identity and Access Administrator Associate SC-200 — Security Operations Analyst Associate MD-102 — Endpoint Administrator Associate MS-700 — Teams Administrator Associate AZ-104 — Azure Administrator Associate MS-203 — Messaging Administrator Associate (or equivalent) Other Requirements Based in Kuwait or willing to relocate; on-site at Kuwait Head Office Eligible to hold Global Administrator / privileged access (enhanced background screening may apply) Fluent professional English; Arabic is an advantage On-call availability for critical incidents Your Proficiencies Excellent problem-solving skills and attention to detail Effective communication and collaboration skills Ability to work independently and handle multiple tasks Analytical and troubleshooting skills Stakeholder Management Technical Leadership &amp; Collaborative Influence Operational Excellence &amp; Adaptive Delivery Strategic Problem-Solving &amp; Architecture Design Fluent professional English; Arabic is an advantage</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Tech Lead, One Cloud (Kuwait)</span></p><br> <p><span>Hiring brief for HR / Talent</span></p><br> <p><span>Reports to: Group CTO&nbsp; |&nbsp; Location: Kuwait (on-site)&nbsp; |&nbsp; Level: Senior / Lead</span></p><br> <p><span>The role in one line</span></p><br> <p><span>We are hiring a deeply hands-on Tech Lead in Kuwait to act as the Group CTO's right arm on the ground for the One Cloud platform. This is not a manager who reviews work from a distance. This person writes code, owns architecture, sits with clients, and makes the call on what gets built first.</span></p><br> <p><span>Why this hire matters</span></p><br> <p><span>Our tech and product team is distributed across Pakistan, Egypt, and the UAE. One Cloud needs a senior technical anchor physically present in Kuwait, our primary client hub, who can translate between clients, the Group CTO, and the build team. The person carries real technical authority and can be trusted to run the technical agenda day to day.</span></p><br> <p><span>Non-negotiable requirements</span></p><br> <p><span>A candidate must meet all of the following to be shortlisted. If any one of these is missing, they are not the right fit.</span></p><br> <ul> <li><span>Hands-on, current:</span><span> Still writes code today. Not someone who stopped being technical five years ago. They should be comfortable in a codebase, reviewing pull requests, and debugging production issues themselves.</span></li> <li><span>Hands-on architecture:</span><span> Has personally led the architecture of real systems, not just drawn diagrams. Has made the trade-off decisions and lived with the consequences.</span></li> <li><span>Shipped big products:</span><span> Has launched at least one large-scale application in retail or fintech as the technical lead. We want someone who has shipped something big and seen it run at scale, not just contributed to it.</span></li> <li><span>Agentic delivery (demo required):</span><span> Has delivered and shipped a large-scale product using an agentic development process, orchestrating multiple agents. This is core to how we build. A live demo of their agentic work will be required on the first call, so they must be able to show it, not just describe it.</span></li> <li><span>Product and client exposure:</span><span> At some point in their career has done product management and has dealt directly with clients. They understand that engineering serves a business outcome, and they can hold a room.</span></li> <li><span>Communication and prioritisation:</span><span> Can speak, negotiate, and prioritise. They can sit across from a client, push back when needed, and decide what the team builds next week versus next quarter.</span></li> <li><span>Location and visa:</span><span> Based in Kuwait with a legally transferable visa. We need someone who can start without visa complications.</span></li> </ul> <p><span>What they will own</span></p><br> <ul> <li><span>Technical delivery for One Cloud on the ground in Kuwait, working closely with the distributed team in Pakistan, Egypt, and the UAE.</span></li> <li><span>Architecture decisions for new and existing systems, with the Group CTO as the only person above them on technical calls.</span></li> <li><span>Prioritisation of the build roadmap in partnership with the Group CTO and the business.</span></li> <li><span>Direct client conversations on technical scope, feasibility, and timelines.</span></li> <li><span>Code quality, technical standards, and reviews across the team.</span></li> </ul> <p><span>Ideal background</span></p><br> <p><span>Area</span></p><br> <p><span>What good looks like</span></p><br> <p><span>Domain</span></p><br> <p><span>Retail and/or fintech, ideally both. Familiarity with commerce or enterprise platforms is a strong plus.</span></p><br> <p><span>Seniority</span></p><br> <p><span>Roughly 10+ years in engineering, with several of those as a technical lead or principal who still codes.</span></p><br> <p><span>Scale</span></p><br> <p><span>Has led delivery of an application with significant user volume or transaction load. Has seen what breaks at scale.</span></p><br> <p><span>Agentic build</span></p><br> <p><span>Has shipped a real product built through an agentic development process with multiple agents. Can demo this work live on the first call.</span></p><br> <p><span>Product</span></p><br> <p><span>A genuine stint in product management or close product ownership at some point. Comfortable owning outcomes, not just tickets.</span></p><br> <p><span>Soft skills</span></p><br> <p><span>Confident communicator. Can negotiate scope and timelines with clients and say no when it is the right answer.</span></p><br> <p><span>Location</span></p><br> <p><span>In Kuwait, with a transferable residency visa. On-site role.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Position: Chief Information Officer (CIO)</span></p><br> <p><span><span>Classification:</span> Senior Leadership </span><br><span><span>Reports To:</span> President </span><br><span>About The American International University</span></p><br> <p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br> <p><span>AIU is in active execution of its RISE Strategy 2026–2030, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Technology is not peripheral to this strategy; it is foundational to it. The CIO is a key member of the Senior Leadership Team, responsible for ensuring that AIU's digital infrastructure, enterprise platforms, and data ecosystem are built for the institutional ambitions of 2030, not the operational needs of 2019.</span></p><br> <p><span>For more information, visit: www.aiu.edu.kw</span><br></p><br> <p><span>Department Profile</span></p><br> <p><span>The CIO oversees two integrated functions that together constitute AIU's technology enterprise: the established Information Technology division, led by the Executive Director of IT, and the newly created Digital Transformation Office, which sits directly under the CIO's strategic leadership. Together, these functions manage all enterprise platforms, cybersecurity and data governance, academic technology, digital student services, and the AI-enabled tools that support administrative decision-making.</span></p><br> <p><span>Scope of Work</span></p><br> <p><span>The Chief Information Officer serves as AIU's most senior technology executive and a strategic thought partner to the President. The role bridges two realities: managing a live and growing enterprise technology environment reliably and efficiently today, while building the digital infrastructure that will sustain a WASC-accredited, research-active, rankings-visible university by 2030. The CIO is accountable for both.</span></p><br> <p><span>The scope of work spans five interconnected domains:</span></p><br> <ol> <li><span>IT Strategy &amp; Governance: Define and execute the multi-year IT strategic plan aligned with the RISE Strategy. Own IT governance, policy, and investment decisions across the entire technology portfolio.</span></li> <li><span>Campus Digital Transformation: Lead the systematic replacement of manual, SharePoint, and Excel-based processes with integrated, automated, data-driven systems across administration, academics, research, and student services.</span></li> <li><span>Enterprise Platform Management: Oversee the optimization, integration, and lifecycle management of all enterprise platforms: Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle Finance, and Tableau and lead evaluation of next-generation systems.</span></li> <li><span>AI &amp; Data Intelligence: Champion the institutional adoption of AI tools and data analytics to enhance administration efficiency, student success, research support, and decision-making at every level of the University.</span></li> <li><span>Cybersecurity &amp; Data Governance: Ensure AIU's data is secure, accurate, accessible, and compliant providing the data infrastructure that WASC accreditation, institutional research, and Board reporting require.</span></li> </ol> <p><span>Key Responsibilities</span></p><br> <p><span>1. IT Strategy, Governance and Presidential Advisory</span></p><br> <ul> <li><span>Serve as the President's primary technology advisor translating institutional strategic objectives into technology investment decisions, capability roadmaps, and implementation sequencing</span></li> <li><span>Develop, own, and execute AIU's multi-year Technology Strategic Plan, updated annually and aligned with the RISE Strategy 2026–2030 KPIs and the WSCUC accreditation evidence requirements</span></li> <li><span>Establish and chair the AIU Technology Governance Committee a cross-functional body including the VPAA, VP Administration &amp; Finance, VP Enrollment, and Faculty Council representative to set institutional technology priorities and resolve competing demands on IT resources</span></li> <li><span>Present quarterly technology performance reports to the President and an annual technology state-of-institution report to the Board of Trustees in plain language, not technical language</span></li> <li><span>Manage the IT budget with full accountability for return on investment: technology spend must be justified by measurable institutional outcomes, not by technical preference</span></li> <li><span>Lead all major technology vendor selection, contract negotiation, and relationship management ensuring AIU obtains best-value agreements and maintains leverage with strategic technology partners</span></li> </ul> <p><span>2. Campus Digital Transformation</span></p><br> <ul> <li><span>Conduct a comprehensive Digital Readiness Audit in the first 90 days mapping every major administrative and academic workflow against its current technology support level. identifying all critical processes still running on low level manual folders, email chains, or papers.</span></li> <li><span>Develop and execute a phased Digital Transformation Roadmap that systematically replaces manual and disconnected processes with integrated, automated, role-appropriate digital workflows prioritized by institutional impact and WSCUC accreditation urgency</span></li> <li><span>Lead the digitalization of Student Journey processes from application and admission through advising, registration, assessment, career services, and alumni engagement ensuring every student interaction is trackable, data-rich, and continuously improvable</span></li> <li><span>Drive the digitalization of Faculty and Research workflows including research output tracking, grant management, assessment data collection, course file management, and faculty performance documentation</span></li> <li><span>Ensure all digital transformation initiatives are adopted effectively change management, training, and user support are as important as the technology itself; a system that faculty and staff do not use has delivered zero value</span></li> <li><span>Coordinate with the Director of Global Excellence and Benchmarking to ensure that institutional data required for QS, THE, and Webometrics submissions is generated automatically by integrated systems rather than assembled manually each year</span></li> </ul> <p><span>3. Enterprise Platform Optimization and Integration</span></p><br> <ul> <li><span>Maximize the institutional value of AIU's existing enterprise platform investments: Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle Finance, and Tableau.</span></li> <li><span>Design and implement a unified integration architecture so that data flows seamlessly and automatically between systems eliminating manual data re-entry, reducing data errors, and creating the single source of truth the institutional research function requires</span></li> <li><span>Evaluate, recommend, and lead the procurement of any new enterprise platforms required by the RISE Strategy including student success platforms, research management systems, data warehouse solutions, and AI tooling</span></li> <li><span>Ensure that all platform implementations are executed to full functional scope with proper data governance, user training, and long-term support plans partial implementations that leave core functionality unused are not acceptable outcomes</span></li> <li><span>Lead the migration of institutional data from SharePoint folders and Excel workbooks into appropriate managed systems with documented data governance, access controls, version management, and audit trails</span></li> </ul> <p><span>4. Artificial Intelligence and Data Intelligence</span></p><br> <ul> <li><span>Develop and implement AIU's Artificial Intelligence Strategy a practical, phased plan for deploying AI tools across administration, academic operations, student services, and research support that delivers measurable efficiency gains and quality improvements</span></li> <li><span>Lead the deployment of AI-enhanced analytics and reporting so that the President, VPAA, Deans, and Department Chairs have real-time, dashboard-based visibility into the institutional metrics that matter enrollment trends, retention signals, research output, financial position without waiting for manual report compilation</span></li> <li><span>Implement AI-powered student success tools early alert systems, predictive retention models, personalized advising recommendations that enable the institution to intervene proactively with at-risk students rather than reactively after they withdraw</span></li> <li><span>Develop and enforce an institutional AI Acceptable Use Policy covering responsible use of generative AI in instruction, assessment, research, and administration balancing innovation with academic integrity and data privacy</span></li> <li><span>Stay at the forefront of AI developments in higher education and advise the President and academic leadership on which emerging tools are ready for institutional adoption, which require further evaluation, and which present risks that outweigh their benefits</span></li> <li><span>Build internal AI capability ensuring that faculty, administrators, and student-facing staff are trained to use AI tools appropriately and that AIU does not become dependent on vendors for capability that should be developed in-house</span></li> </ul> <p><span>5. Cybersecurity, Data Governance and WASC Compliance</span></p><br> <ol> <li><span>Establish and maintain a risk-based information security program aligned with ISO/IEC 27001 and NIST frameworks appropriate to AIU's scale, risk profile, and budget protecting student, faculty, staff, and institutional data</span></li> <li><span>Develop and enforce data governance standards across all institutional systems defining data ownership, data quality standards, access controls, retention schedules, and the single-source-of-truth principles that eliminate contradictory data across departments</span></li> <li><span>Ensure that the data infrastructure required for WSCUC accreditation is reliable, reproducible, and audit-ready no accreditation submission may be built on data that cannot be independently verified from a managed system</span></li> <li><span>Implement and maintain business continuity and disaster recovery plans for all mission-critical systems ensuring AIU can maintain academic and administrative operations through system failures, cybersecurity incidents, or other disruptions</span></li> <li><span>Ensure compliance with Kuwait data protection requirements and any applicable international standards including student record privacy, financial data security, and research data management</span></li> <li><span>Oversee AIU's cybersecurity incident response capability ensuring that the institution can detect, contain, and recover from security incidents rapidly and with minimal impact to operations</span></li> </ol> <p><span>6. Leadership, Team Development and Vendor Management</span></p><br> <ul> <li><span>Provide strategic leadership and executive oversight to the Executive Director of Information Technology and the Digital Transformation Office setting clear direction, performance expectations, and development pathways for the technology team</span></li> <li><span>Build and maintain a high-performing technology organization recruiting, developing, and retaining talented technology professionals in a competitive Kuwait market, and creating a culture of service excellence, continuous improvement, and innovation</span></li> <li><span>Manage all technology vendor relationships at the executive level ensuring that strategic partners are held to their contractual commitments, that technology contracts are reviewed and optimized regularly, and that AIU's vendor ecosystem remains coherent and manageable</span></li> <li><span>Represent AIU in relevant higher education technology networks, conferences, and professional forums maintaining awareness of best practice and building relationships that can benefit the institution</span></li> </ul> <p><span>Reporting Departments (If Applicable)</span></p><br> <ul> <li><span>Executive Director of Information Technology: day-to-day IT operations, helpdesk, infrastructure, and enterprise platform administration</span></li> <li><span>Digital Transformation Office Director: program management for all transformation initiatives, process automation, and workflow digitalization</span></li> <li><span>Cybersecurity &amp; Data Governance Lead: information security, data governance standards, and compliance</span></li> </ul> <p><span>Minimum Qualifications: </span></p><br> <p><span>Education</span></p><br> <ul> <li><span>Doctorate (PhD) in Computer Science, Information Technology, Computer Engineering, or a closely related field strongly preferred</span></li> <li><span>Master's degree in a relevant discipline required as a minimum; candidates with a master's and exceptional, directly relevant GCC higher education CIO experience will be considered</span></li> </ul> <p><span>Experience</span></p><br> <ul> <li><span>Minimum ten (10) years of progressive technology leadership experience, with at least five (5) years at CIO, Deputy CIO, or equivalent executive level in a higher education institution</span></li> <li><span>Demonstrated experience leading campus digital transformation, specifically the transition of institutional processes from manual, Excel, and SharePoint-based workflows to integrated, automated enterprise systems</span></li> <li><span>Proven track record in selecting, implementing, and optimizing enterprise university platforms, particularly Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle or equivalent ERP, and business intelligence tools</span></li> <li><span>Experience building and executing AI strategies in an institutional or enterprise context, not theoretical familiarity with AI, but demonstrated deployment of AI tools that delivered measurable operational improvements</span></li> <li><span>Experience working in GCC higher education is a significant advantage, candidates with UAE, Kuwait, Saudi Arabia, or comparable Gulf university CIO experience are strongly preferred</span></li> <li><span>Experience managing technology in a context of accreditation preparation, WASC, AACSB, ABET, or comparable quality assurance framework, is a substantial advantage</span></li> </ul> <p><span>Technical Knowledge</span></p><br> <ul> <li><span>Deep proficiency with higher education enterprise platforms: Ellucian Banner or equivalent SIS, Canvas or comparable LMS, Salesforce or equivalent CRM, Oracle Fusion/EBS or equivalent ERP, Tableau or equivalent BI</span></li> <li><span>Cloud architecture and management expertise: Azure, AWS, or GCP, including IaaS, PaaS, SaaS governance, cloud migration strategy, and hybrid infrastructure management</span></li> <li><span>AI and machine learning application: practical experience deploying AI tools in an institutional setting, student success analytics, process automation, natural language processing, or predictive modelling</span></li> <li><span>Cybersecurity governance: demonstrated knowledge of ISO/IEC 27001, NIST frameworks, and risk-based security program management, including incident response and business continuity planning</span></li> <li><span>Data governance and integration: experience designing data governance frameworks, master data management standards, and system integration architectures that eliminate data silos</span></li> <li><span>DevOps and automation: familiarity with modern DevOps practices, RPA tools, and workflow automation platforms that reduce manual administrative workload</span></li> </ul> <p><span>Leadership and Interpersonal Competencies</span></p><br> <ul> <li><span>The ability to translate complex technology concepts into clear business and strategic language for Board members, the President, Deans, and faculty, technology leadership at the C-suite level is fundamentally a communication role</span></li> <li><span>Demonstrated change management capability, the ability to lead people through technology-driven organizational change with empathy, clarity, and persistence</span></li> <li><span>Service-oriented leadership: AIU's IT function exists to serve students, faculty, and staff, the CIO must model and build a culture where the technology team measures its success by the outcomes it enables, not the systems it manages</span></li> <li><span>Executive-level stakeholder engagement: the CIO sits on the Senior Leadership Team and must be an effective, credible peer contributor to institutional strategy discussions that extend beyond technology</span></li> </ul> <p><span>Preferred Qualifications</span></p><br> <ul> <li><span>Prior CIO or Deputy CIO experience at a GCC university, with working knowledge of Kuwait's higher education regulatory environment and PUC data requirements</span></li> <li><span>Experience with Ellucian Banner Cloud migration, AIU's Banner environment </span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary</b></p><p><br></p><p>Agility is looking for a Lead Technology Architect to serve as the senior-most technical authority for our messaging, collaboration, and identity estate across multiple organizational environments.</p><p>This is a hands-on leadership role — you will personally design, build, secure, and operate our platforms while setting technical standards and leading a small team of 1–2 administrators. There is no higher technical authority within the function; you will own critical decisions end-to-end.</p><p>The portfolio spans Microsoft Entra ID, Active Directory, Exchange Online/Hybrid, Microsoft Teams and SBC voice, SharePoint/OneDrive, Microsoft Defender, Intune endpoint fleet, certificates, DNS, enterprise AI platforms (Claude + Microsoft Copilot), and a large SSO/application integration portfolio.</p><p><b>&nbsp;</b></p><p><b>Your Responsibilities</b></p><p>Identity &amp; Access Management</p><ul><li>Administer Microsoft Entra ID and on-premises AD across all environments</li><li>Design and maintain Conditional Access, PIM, RBAC, MFA, and SSO (OAuth, OIDC, SAML)</li><li>Own hybrid identity via Entra Connect</li></ul><p>Messaging &amp; Email</p><ul><li>Administer Exchange Online and Exchange Server (hybrid), including DAG, mail flow, and transport rules</li><li>Own email security (gateway, DMARC, DKIM, SPF) and manage mailbox migrations</li></ul><p>Collaboration &amp; Voice</p><ul><li>Administer Microsoft Teams policies, governance, and SBC-based enterprise voice (dial plans, call queues, PSTN)</li><li>Manage SharePoint Online and OneDrive, including external sharing and Known Folder Move</li></ul><p>Security &amp; Threat Protection</p><ul><li>Operate Microsoft Defender for Office 365 and Endpoint (EDR, ASR, security baselines)</li><li>Lead incident response and maintain hardening controls aligned to CIS benchmarks</li></ul><p>Endpoint Management (Intune)</p><ul><li>Manage a mid-to-large multi-country fleet (Windows, macOS, Android, iOS)</li><li>Own Autopilot, compliance/configuration policies, update rings, app packaging, and PowerShell remediation scripts</li></ul><p>Certificates, DNS &amp; Web Publishing</p><ul><li>Manage full SSL/TLS certificate lifecycle and DNS/CDN/WAF/DDoS platforms</li><li>Own domain governance, registrations, and the web publishing approval workflow</li></ul><p>Artificial Intelligence</p><ul><li>Administer enterprise AI platforms including Claude integrations and Microsoft Copilot</li><li>Design AI workflows and agents, govern AI access, model organizational data, and manage AI licensing</li></ul><p>Architecture, Governance &amp; Leadership</p><ul><li>Act as technical design authority; maintain standards, runbooks, and documentation</li><li>Lead, mentor, and delegate to a small admin team</li><li>Serve as final escalation point; on-call for critical incidents</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Your Qualifications</b></p><p>Education</p><ul><li>Bachelor's degree in Computer Science, IT, Engineering, or related field (Master's preferred)</li><li>Exceptional hands-on experience may be considered in lieu of formal qualifications</li></ul><p>Experience</p><ul><li>12–15 years in enterprise IT infrastructure with deep Microsoft stack expertise</li><li>5–7 years in a senior architect or technical lead role owning M365 environments end-to-end</li><li>Proven hands-on experience with Exchange hybrid, Entra ID/AD, Intune at scale, and Microsoft Defender</li><li>Practical experience with enterprise AI platforms (Claude, Microsoft Copilot), including workflow design and data modeling</li></ul><p>Certifications (Required/Strongly Preferred — candidates should hold several)</p><ul><li>MS-102 — Microsoft 365 Enterprise Administrator Expert</li><li>SC-300 — Identity and Access Administrator Associate</li><li>SC-200 — Security Operations Analyst Associate</li><li>MD-102 — Endpoint Administrator Associate</li><li>MS-700 — Teams Administrator Associate</li><li>AZ-104 — Azure Administrator Associate</li><li>MS-203 — Messaging Administrator Associate (or equivalent)</li></ul><p>Other Requirements</p><ul><li>Based in Kuwait or willing to relocate; on-site at Kuwait Head Office</li><li>Eligible to hold Global Administrator / privileged access (enhanced background screening may apply)</li><li>Fluent professional English; Arabic is an advantage</li><li>On-call availability for critical incidents</li></ul><p><b>Your Proficiencies&nbsp;</b></p><ul><li>Excellent problem-solving skills and attention to detail&nbsp;</li><li>Effective communication and collaboration skills&nbsp;</li><li>Ability to work independently and handle multiple tasks&nbsp;</li><li>Analytical and troubleshooting skills&nbsp;</li><li>Stakeholder Management</li><li>Technical Leadership &amp; Collaborative Influence</li><li>Operational Excellence &amp; Adaptive Delivery</li><li>Strategic Problem-Solving &amp; Architecture Design</li><li>Fluent professional English; Arabic is an advantage</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><ol> </ol> <p>Key Responsibilities</p> <p>1. IT Strategy, Governance and Presidential Advisory</p> <ul> <li>Serve as the President's primary technology advisor translating institutional strategic objectives into technology investment decisions, capability roadmaps, and implementation sequencing</li> <li>Develop, own, and execute AIU's multi-year Technology Strategic Plan, updated annually and aligned with the RISE Strategy 2026 2030 KPIs and the WSCUC accreditation evidence requirements</li> <li>Establish and chair the AIU Technology Governance Committee a cross-functional body including the VPAA, VP Administration &amp; Finance, VP Enrollment, and Faculty Council representative to set institutional technology priorities and resolve competing demands on IT resources</li> <li>Present quarterly technology performance reports to the President and an annual technology state-of-institution report to the Board of Trustees in plain language, not technical language</li> <li>Manage the IT budget with full accountability for return on investment: technology spend must be justified by measurable institutional outcomes, not by technical preference</li> <li>Lead all major technology vendor selection, contract negotiation, and relationship management ensuring AIU obtains best-value agreements and maintains leverage with strategic technology partners</li> </ul> <p><br></p> <p>Reporting Departments (If Applicable)</p> <ul> <li>Executive Director of Information Technology: day-to-day IT operations, helpdesk, infrastructure, and enterprise platform administration</li> <li>Digital Transformation Office Director: program management for all transformation initiatives, process automation, and workflow digitalization</li> <li>Cybersecurity &amp; Data Governance Lead: information security, data governance standards, and compliance</li> </ul> <p> <br> </p> <p>Minimum Qualifications: </p> <p>Education</p> <ul> <li>Doctorate (PhD) in Computer Science, Information Technology, Computer Engineering, or a closely related field strongly preferred</li> <li>Master's degree in a relevant discipline required as a minimum; candidates with a master's and exceptional, directly relevant GCC higher education CIO experience will be considered</li> </ul> <p> <br> </p> <p>Experience</p> <ul> <li>Minimum ten (10) years of progressive technology leadership experience, with at least five (5) years at CIO, Deputy CIO, or equivalent executive level in a higher education institution</li> <li>Demonstrated experience leading campus digital transformation, specifically the transition of institutional processes from manual, Excel, and SharePoint-based workflows to integrated, automated enterprise systems</li> <li>Proven track record in selecting, implementing, and optimizing enterprise university platforms, particularly Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle or equivalent ERP, and business intelligence tools</li> <li>Experience building and executing AI strategies in an institutional or enterprise context, not theoretical familiarity with AI, but demonstrated deployment of AI tools that delivered measurable operational improvements</li> <li>Experience working in GCC higher education is a significant advantage, candidates with UAE, Kuwait, Saudi Arabia, or comparable Gulf university CIO experience are strongly preferred</li> <li>Experience managing technology in a context of accreditation preparation, WASC, AACSB, ABET, or comparable quality assurance framework, is a substantial advantage</li> </ul> <p> <br> </p> <p>Technical Knowledge</p> <ul> <li>Deep proficiency with higher education enterprise platforms: Ellucian Banner or equivalent SIS, Canvas or comparable LMS, Salesforce or equivalent CRM, Oracle Fusion/EBS or equivalent ERP, Tableau or equivalent BI</li> <li>Cloud architecture and management expertise: Azure, AWS, or GCP, including IaaS, PaaS, SaaS governance, cloud migration strategy, and hybrid infrastructure management</li> <li>AI and machine learning application: practical experience deploying AI tools in an institutional setting, student success analytics, process automation, natural language processing, or predictive modelling</li> <li>Cybersecurity governance: demonstrated knowledge of ISO/IEC 27001, NIST frameworks, and risk-based security program management, including incident response and business continuity planning</li> <li>Data governance and integration: experience designing data governance frameworks, master data management standards, and system integration architectures that eliminate data silos</li> <li>DevOps and automation: familiarity with modern DevOps practices, RPA tools, and workflow automation platforms that reduce manual administrative workload</li> </ul> <p> <br> </p> <p>Leadership and Interpersonal Competencies</p> <ul> <li>The ability to translate complex technology concepts into clear business and strategic language for Board members, the President, Deans, and faculty, technology leadership at the C-suite level is fundamentally a communication role</li> <li>Demonstrated change management capability, the ability to lead people through technology-driven organizational change with empathy, clarity, and persistence</li> <li>Service-oriented leadership: AIU's IT function exists to serve students, faculty, and staff, the CIO must model and build a culture where the technology team measures its success by the outcomes it enables, not the systems it manages</li> <li>Executive-level stakeholder engagement: the CIO sits on the Senior Leadership Team and must be an effective, credible peer contributor to institutional strategy discussions that extend beyond technology</li> </ul> <p><br></p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The IT Manager owns the Group IT strategy and the Odoo ERP deployment programme — the single most important enabler of the Group's operational transformation. The role governs the Odoo platform across all Group entities and modules (Finance, Manufacturing, Maintenance, Field Service, CRM, Quality, Purchase, Inventory), manages IT infrastructure and cybersecurity, and acts as technology business partner to every functional department.</p><p><br></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>Odoo deployment leadership: </b>lead the phased rollout of Finance, Manufacturing, Maintenance, Field Service, CRM, Quality, Purchase and Inventory modules across all Group entities.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>IT architecture: </b>define and maintain the Group's servers, network, VPN, backup and security architecture.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>Access &amp; data governance: </b>manage user access rights and data governance across Odoo and all Group systems.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>IT support: </b>provide support to all Group users, with a target resolution time under 4 hours for critical issues.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>Vendor management: </b>manage external IT vendors — the Odoo implementation partner, hardware suppliers, ISP.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>Cybersecurity: </b>own access control, patch management and incident-response governance, targeting zero critical cybersecurity incidents.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>Functional requirements coordination: </b>work with each Department Head to translate operational requirements into Odoo module configuration, coordinating directly with the Factory Manager, Installation Manager, Maintenance Manager, CFO, CPO and Quality Manager.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>User training: </b>train key users ahead of each Odoo deployment wave to drive adoption.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>•&nbsp;&nbsp;&nbsp;&nbsp;Degree in Computer Science, Information Systems, or equivalent</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;8+ years in IT management with hands-on ERP deployment experience</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Odoo technical or functional expertise strongly preferred</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Experience in multi-entity, multi-site environments</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Cybersecurity certification an advantage (CISSP, CompTIA Security+)</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Strong English required; Arabic an advantage</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Job Summary <p>Agility is looking for a Lead Technology Architect to serve as the senior-most technical authority for our messaging, collaboration, and identity estate across multiple organizational environments.</p> <p>This is a hands-on leadership role you will personally design, build, secure, and operate our platforms while setting technical standards and leading a small team of 1 2 administrators. There is no higher technical authority within the function; you will own critical decisions end-to-end.</p> <p>The portfolio spans Microsoft Entra ID, Active Directory, Exchange Online/Hybrid, Microsoft Teams and SBC voice, SharePoint/OneDrive, Microsoft Defender, Intune endpoint fleet, certificates, DNS, enterprise AI platforms (Claude + Microsoft Copilot), and a large SSO/application integration portfolio.</p> <p> </p> Your Responsibilities Identity &amp; Access Management <ul> <li>Administer Microsoft Entra ID and on-premises AD across all environments</li> <li>Design and maintain Conditional Access, PIM, RBAC, MFA, and SSO (OAuth, OIDC, SAML)</li> <li>Own hybrid identity via Entra Connect</li> </ul> Messaging &amp; Email <ul> <li>Administer Exchange Online and Exchange Server (hybrid), including DAG, mail flow, and transport rules</li> <li>Own email security (gateway, DMARC, DKIM, SPF) and manage mailbox migrations</li> </ul> Collaboration &amp; Voice <ul> <li>Administer Microsoft Teams policies, governance, and SBC-based enterprise voice (dial plans, call queues, PSTN)</li> <li>Manage SharePoint Online and OneDrive, including external sharing and Known Folder Move</li> </ul> Security &amp; Threat Protection <ul> <li>Operate Microsoft Defender for Office 365 and Endpoint (EDR, ASR, security baselines)</li> <li>Lead incident response and maintain hardening controls aligned to CIS benchmarks</li> </ul> Endpoint Management (Intune) <ul> <li>Manage a mid-to-large multi-country fleet (Windows, macOS, Android, iOS)</li> <li>Own Autopilot, compliance/configuration policies, update rings, app packaging, and PowerShell remediation scripts</li> </ul> Certificates, DNS &amp; Web Publishing <ul> <li>Manage full SSL/TLS certificate lifecycle and DNS/CDN/WAF/DDoS platforms</li> <li>Own domain governance, registrations, and the web publishing approval workflow</li> </ul> Artificial Intelligence <ul> <li>Administer enterprise AI platforms including Claude integrations and Microsoft Copilot</li> <li>Design AI workflows and agents, govern AI access, model organizational data, and manage AI licensing</li> </ul> Architecture, Governance &amp; Leadership <ul> <li>Act as technical design authority; maintain standards, runbooks, and documentation</li> <li>Lead, mentor, and delegate to a small admin team</li> <li>Serve as final escalation point; on-call for critical incidents</li> </ul> <p> </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Your Qualifications Education </p><ul> <li>Bachelor's degree in Computer Science, IT, Engineering, or related field (Master's preferred)</li> <li>Exceptional hands-on experience may be considered in lieu of formal qualifications</li> </ul> Experience <ul> <li>12 15 years in enterprise IT infrastructure with deep Microsoft stack expertise</li> <li>5 7 years in a senior architect or technical lead role owning M365 environments end-to-end</li> <li>Proven hands-on experience with Exchange hybrid, Entra ID/AD, Intune at scale, and Microsoft Defender</li> <li>Practical experience with enterprise AI platforms (Claude, Microsoft Copilot), including workflow design and data modeling</li> </ul> Certifications (Required/Strongly Preferred candidates should hold several) <ul> <li>MS-102 Microsoft 365 Enterprise Administrator Expert</li> <li>SC-300 Identity and Access Administrator Associate</li> <li>SC-200 Security Operations Analyst Associate</li> <li>MD-102 Endpoint Administrator Associate</li> <li>MS-700 Teams Administrator Associate</li> <li>AZ-104 Azure Administrator Associate</li> <li>MS-203 Messaging Administrator Associate (or equivalent)</li> </ul> Other Requirements <ul> <li>Based in Kuwait or willing to relocate; on-site at Kuwait Head Office</li> <li>Eligible to hold Global Administrator / privileged access (enhanced background screening may apply)</li> <li>Fluent professional English; Arabic is an advantage</li> <li>On-call availability for critical incidents</li> </ul> <p> </p> <p> <strong>Your Proficiencies </strong> </p> <ul> <li>Excellent problem-solving skills and attention to detail </li> <li>Effective communication and collaboration skills </li> <li>Ability to work independently and handle multiple tasks </li> <li>Analytical and troubleshooting skills </li> <li>Stakeholder Management</li> <li>Technical Leadership &amp; Collaborative Influence</li> <li>Operational Excellence &amp; Adaptive Delivery</li> <li>Strategic Problem-Solving &amp; Architecture Design</li> <li>Fluent professional English; Arabic is an advantage</li> </ul> <p> </p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Key responsibilities</p><p><br></p><ol><li>User Support</li><li>System Maintenance</li><li>Software &amp; Hardware Setup</li><li>Network Support</li><li>Printer set up and Maintenance</li><li>Documentation</li><li>Security Support</li><li>Training &amp; Assistance </li><li>Vendor Coordination</li><li>. Software Installation</li><li>System Back Ups &amp; Recovery</li><li>. IT Inventory Management</li></ol><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Experience in IT daily operations both hardware and software, and security support (e.g. software updates, virus/malware protection </p><p>and back-ups).</p><p><br></p><p>Qualifications &amp; Requirements</p><p><br></p><ul><li>Education: Bachelor's degree in Computer Science, IT, or a related field, or equivalent practical experience</li></ul><p><br></p><p>Experience:</p><p><br></p><ul><li>2 to 3 years of hands on experience in IT support or a similar technical role, preferably in a corporate environment.</li></ul><p><br></p><p>Technical Skills</p><p><br></p><ul><li>Proficient in troubleshooting hardware, operating systems and office software.</li><li>Familiarity with ticketing systems.</li><li>Basic knowledge of system.</li><li>Experience with setting up and troubleshooting all kinds of printers.</li><li>Experience with setting up and troubleshooting networking equipment (routers, switches, Wi-Fi)</li><li>Experience with back up solutions and disaster recovery planning.</li><li>Understanding of cybersecurity principles, firewalls, and anti-virus software.</li></ul><p><br></p><p>Soft Skills</p><p><br></p><ul><li>Excellent problem-solving abilities; and attention to detail.</li><li>Strong communication and interpersonal skills; ability to explain technical issues to non-technical users.</li><li>Ability to prioritize tasks and work effectively under pressure.</li><li>Strong customer service orientation and patience.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><b>Technical Skillsets &amp; Competencies</b></li></ul><p><b>&nbsp;</b></p><p>1. Hardware &amp; Operating Systems</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Routing &amp; Switching: Hands-on command-line expertise with enterprise hardware families (such as Cisco Catalyst/Nexus, Aruba, or Juniper).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Security Appliances: Deep knowledge of modern firewall security policies (Fortinet, Palo Alto, Check Point, or Cisco ASA).&nbsp;</p><p>2. Networking Protocols &amp; Architectures</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Routing: Dynamic routing mechanisms including BGP, OSPF, and EIGRP.&nbsp;</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Core Infrastructure: TCP/IP stack depth, VLAN tagging, subnetting, DMZ isolation, Access Control Lists (ACLs), and NAT/PAT.&nbsp;</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Modern Paradigms: Strong grasp of Software-Defined Networking (SD-WAN), MPLS, and Zero Trust Architecture (ZTA) concepts.&nbsp;</p><p>&nbsp;</p><ul><li><b>Job Requirements &amp; Qualifications</b></li></ul><p><b>Required</b></p><p><b>&nbsp;</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Education: Bachelor’s degree in Computer Engineering, Electrical Engineering, Computer Science, or equivalent practical industry experience.&nbsp;</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience: Minimum of 4–6 years of direct, hands-on enterprise-level network administration experience.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;On-Call Availability: Ability to participate in a scheduled on-call rotation for critical infrastructure emergencies.&nbsp;</p><p>Preferred Certifications (Strong Pluses)</p><p>The ideal candidate should hold at least one professional or associate-level validation, such as:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cisco: CCNA / CCNP Enterprise (Routing &amp; Switching / Security)</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Fortinet / Palo Alto: NSE 4 or higher / PCNSA / PCNSE</p><p>&nbsp;</p><ul><li><br></li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li><b>Soft Skills</b></li></ul><p><b>&nbsp;</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Clear documentation habits (network topology mapping, Visio schematics, incident tracking).&nbsp;</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The ability to stay methodical and analytical under critical outage pressures.&nbsp;&nbsp;</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Purpose -</p><br><ul><li><p>Role is to manage end to end technology functions for IBG Kuwait branch while working closely with Head office for remediation of server vulnerability, Security / firewall review with infra teams, IT Audits, ISG compliance support, infrastructure modernization, branch shifting, bandwidth upgrade, application migration &amp; IT projects support.&nbsp;</p><br></li></ul><p>Key Result Areas -&nbsp;</p><br><ul><li><p>Be the SPOC for all regulatory meetings, submissions and engagement with regulator/regulatory bodies, external auditors and CBK appointed entities</p><br></li><li><p>Lead all IBG Kuwait branch related projects in conjunction with IBG HO and local teams.</p><br></li><li><p>Lead and ensure all End-of-Life systems, hardware is adequately remediated in time and budget</p><br></li><li><p>Lead audit discussions &amp; expectations to ensure no unsatisfactory results in branch</p><br></li><li><p>Provide functional and technological solutions, lead applications systems analysis and suggest fit for purpose solutions</p><br></li><li><p>Maintain all local systems/applications in line with uptime requirements of central bank and ensure no high severity issues</p><br></li><li><p>Configure new / existing hardware (laptops/Desktop) and migration windows requirement from HO along with install MDM for mobile. Support user system access for new joiner</p><br></li><li>Serve as the focal point for CBK reviews, inspections, and submissions.</li><li>Support alignment with Kuwait regulatory frameworks including CBK’s security, governance,&nbsp;outsourcing, and business continuity expectations.</li><li>Prepare audit evidence, track remediation activities, and maintain compliance documentation.</li><li><p>Raise the required CR’s to ensure all patches are up to date</p><br></li><li><p>Remediation of bugs in production environment for any incident raise</p><br></li><li>Ensure systems (hardware and software) in all environments meet security baseline standards.</li><li><p>Ensure adequate testing to verify application functionality and identify adverse effects from enhancements or configuration change.</p><br></li><li>Coordinate User Acceptance Testing (UAT) for change movement to production</li><li>Participate in audit and other compliance activities as assigned and complete action items for mitigation and rectification</li><li>Ensure Disaster Recovery (DR) environments are synchronized and available with maintained unit level recovery documentation</li></ul><p>Knowledge, Skills, and Experience -&nbsp;</p><br><ul><li><p>In-depth knowledge of IT infrastructure, security &amp; compliance</p><br></li><li><p>Must understand complex application &amp; hardware architecture flows</p><br></li><li><p>A minimum requirement of 8+ years in Kuwait banking IT experience with strong governance, communication, and operational knowledge.</p><br></li><li><p>User access &amp; system integration testing experience required to conduct rigorous testing</p><br></li><li><p>Excellent communication and networking skills with the ability to develop relationships</p><br></li><li><p>Excellent problem solving and troubleshooting abilities</p><br></li><li><p>Need to be experienced in understanding complex banking architecture</p><br></li><li><p>Strong understanding of endpoint security, antivirus, access management, and operational controls.</p><br></li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Kuwait Technical College Overview Kuwait Technical College (ktech), which has been operational since 2014 and located in Ahmadi, Kuwait, is a private higher education institution that focuses on bridging academic knowledge with practical, career-ready skills. It offers diploma and bachelor programs through two schools: the School of Business Management and the School of Information Systems and Technology, addressing Kuwait s growing demand for expertise in digital and economic fields. The School of Information Systems and Technology specializes in Cybersecurity, providing both diploma and bachelor s programs with a strong emphasis on hands-on skills and applied knowledge. The School of Business Management provides both diploma and bachelor s programs in Accounting, Marketing and Management of Information Systems. Kuwait Technical College is a proud affiliate of Eastern Michigan University.</p><p>Position Summary ktech invites applications for the position of Associate Professor in Management of Information Systems (MIS). The appointment will be based strictly on academic merit, research productivity, verified teaching experience, and compliance with institutional and accreditation requirements.</p><p>Duties and Academic Responsibilities The appointed faculty member shall:</p><ul><li>Teach undergraduate courses in accordance with approved curricula.</li><li>Supervise student research projects and academic activities</li><li>Provide professional mentorship to students.</li><li>Develop and maintain an independent research agenda with measurable scholarly output.</li><li>Publish in internationally recognized peer-reviewed journals indexed in reputable databases.</li><li>Participate in academic committees and institutional governance.</li><li>Contribute to curriculum development and program review processes.</li><li>Support accreditation, quality assurance, and institutional effectiveness initiatives.</li></ul><p>Eligibility and Academic Qualifications Educational Requirements A PhD degree in Management of Information Systems (MIS) The bachelor s and Master s degree may be in Business/IT or a closely related field. All degrees must be awarded by accredited universities and obtained through traditional, on-campus study formats.</p><p>Academic Rank and Experience Requirements Minimum of 4 years of experience in a reputable academic institution at the academic rank of Assistant Professor</p><p>Research and Scholarly Requirements Minimum 8 full-length, high-quality academic papers published in reputable international peer-reviewed journals. Publications must meet recognized academic standards At least three (3) publications within the last five years. The applicant must be first author on a minimum of four (4) publications. Research extracted directly from the applicant s MSc or PhD thesis will not be counted.</p><p>Required Official Documentation Applicants must submit the following:</p><ul><li>Detailed Curriculum Vitae (including academic rank history).</li><li>Official Experience Certificates verifying academic appointments.</li><li>Official Promotion Letters confirm academic rank advancement.</li><li>Teaching Evaluation Reports issued by the employing academic institution.</li><li>Copies of all academic degrees and official transcripts.</li><li>Research and Teaching Statements.</li><li>Copy of passport and recent photograph.</li></ul><p>Applicants must provide a valid contact number (including international country code) and an active email address for official correspondence. All submitted documents are subject to formal verification and authentication in accordance with institutional and regulatory requirements.</p><p>Why the State of Kuwait Kuwait offers a unique blend of tradition, modernity, and opportunity that makes it an attractive destination for professionals and families alike. The country is known for its diverse culture, creating a vibrant environment for residents and visitors. Safety is another defining feature, Kuwait is considered a stable nation, providing a secure setting for work and daily life. Residents of Kuwait benefit from tax-free income, allowing them to maximize their earnings and enjoy a higher standard of living. Together, these qualities make Kuwait an exceptional place to live, work, and thrive.</p><p>Compensation and Benefits The position offers a comprehensive benefits package designed to support both professional success and personal well-being:</p><ul><li>Competitive, all-inclusive tax-free salary Annual range (based on experience and qualifications) of USD 80,000 to USD 100,000)</li><li>Annual ticket allowance to facilitate travel and maintain connections with the home country as per the candidate s official passport</li><li>Comprehensive health insurance coverage for the employee and eligible dependents</li></ul><p>Application Process Applications will be reviewed in accordance with institutional policies and accreditation standards. The recruitment process will include the following stages:</p><ul><li>Pre-Screening: All applications will undergo an initial pre-screening to verify compliance with the stated academic, research, and documentation requirements.</li><li>Online Interview (Microsoft Teams): Shortlisted candidates will attend an initial interview conducted via Microsoft Teams.</li><li>Teaching Demonstration: Candidates may be required to deliver a demo lecture either online or during the campus visit. The specified subject will be shared after the first interview.</li></ul><p>Final selection will be based on academic qualifications, research profile, interview performance, and teaching demonstration.</p><p>For inquiries, please contact: HR Department</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Educational Requirements</strong> A PhD degree in Management of Information Systems (MIS) The bachelor s and Master s degree may be in Business/IT or a closely related field. All degrees must be awarded by accredited universities and obtained through traditional, on-campus study formats.</p><p><strong>Academic Rank and Experience Requirements</strong> Minimum of 4 years of experience in a reputable academic institution at the academic rank of Assistant Professor</p><p><strong>Research and Scholarly Requirements</strong> Minimum 8 full-length, high-quality academic papers published in reputable international peer-reviewed journals. Publications must meet recognized academic standards At least three (3) publications within the last five years. The applicant must be first author on a minimum of four (4) publications. Research extracted directly from the applicant s MSc or PhD thesis will not be counted.</p><p><strong>Required Official Documentation</strong> Applicants must submit the following:</p><ul><li>Detailed Curriculum Vitae (including academic rank history).</li><li>Official Experience Certificates verifying academic appointments.</li><li>Official Promotion Letters confirm academic rank advancement.</li><li>Teaching Evaluation Reports issued by the employing academic institution.</li><li>Copies of all academic degrees and official transcripts.</li><li>Research and Teaching Statements.</li><li>Copy of passport and recent photograph.</li></ul><p>Applicants must provide a valid contact number (including international country code) and an active email address for official correspondence. All submitted documents are subject to formal verification and authentication in accordance with institutional and regulatory requirements.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>JOB SUMMARY:</b></p> <p>We are looking for a reliable and proactive IT Officer to support and maintain the IT operations of Prime Food Company. The role is responsible for managing hardware, software, networks, POS systems, and user support across company locations to ensure smooth day-to-day business operations.</p> <p>SKILLS REQUIRED:</p> <ul> <li>Troubleshooting of technical issues</li> <li>Monitor system performance</li> <li>Maintain data security, and coordinate with vendors when needed</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>F&amp;B point of sale experience required</p> <p>Strong problem-solving skills, attention to detail, and experience in hospitality or F&amp;B environments are preferred</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Should have relevant recognized formal qualifications University level. Strong communication, negotiation, and presentation skills. Strong ability to drive sales growth with client focus and relationship building skills.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience with B2B software sales, managed IT services, or cloud-based solutions within GCC Market.</li><li>Background and knowledge of IT/System environments (Storage, Server, Network)</li><li>Mandatory Experience with enterprise hardware and services solutions.</li><li>Fluency in English &amp; Arabic languages are essential for this job role.</li><li>Candidates should hold a valid Kuwaiti driving license.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Senior IT Engineer – Telephony &amp; Contact Center Solutions is responsible for designing, implementing, supporting, and optimizing enterprise telephony and contact center solutions. The role combines pre-sales consulting, solution architecture, deployment leadership, and post-implementation support activities.</p><p>The successful candidate will possess hands-on expertise with Avaya, Cisco, and Mitel platforms, strong contact center and IVR capabilities, application integration knowledge, and the ability to engage customers throughout the solution lifecycle from requirements gathering to production support.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Telephony &amp; Contact Center Solutions</b></p><ul><li>Design, configure, implement, and support Avaya, Cisco, and Mitel telephony platforms.</li><li>Deploy and manage contact center solutions including voice, IVR, reporting, call recording, workforce optimization, and omnichannel components.</li><li>Design and develop IVR call flows based on customer business requirements.</li><li>Perform telephony migrations, upgrades, and infrastructure modernization projects.</li><li>Conduct root cause analysis and performance optimization of telephony environments.</li><li>Support SIP, VoIP, gateways, SBCs, and unified communications platforms.</li></ul><p><b>System Integration</b></p><ul><li>Integrate contact center platforms with: </li><li>Oracle Databases</li><li>Microsoft SQL Server</li><li>CRM applications</li><li>Enterprise APIs</li><li>Third-party business systems</li><li>Develop and troubleshoot integrations using: </li><li>Java</li><li>Python</li><li>PL/SQL</li><li>REST/SOAP APIs</li><li>Support application servers including Tomcat and GlassFish.</li></ul><p><b>Infrastructure &amp; Platform Support</b></p><ul><li>Troubleshoot Linux, Solaris, and Windows Server environments.</li><li>Perform backup, restoration, disaster recovery, and business continuity activities.</li><li>Monitor system stability, utilization, and performance metrics.</li><li>Ensure high availability and operational readiness of mission-critical systems.</li></ul><p><b>Pre-Sales &amp; Solution Consulting</b></p><ul><li>Analyze customer requirements and participate in solution discovery workshops.</li><li>Review and interpret: </li><li>RFPs</li><li>RFQs</li><li>Tenders</li><li>Technical specifications</li><li>Prepare: </li><li>Technical proposals</li><li>Compliance matrices</li><li>Solution architectures</li><li>Scope of work documents</li><li>Bill of Quantities (BOQ)</li><li>Costing and sizing recommendations</li><li>Coordinate with vendors for: </li><li>Licensing</li><li>BoM validation</li><li>Technical clarifications</li><li>Pricing support</li><li>Define project assumptions, exclusions, dependencies, deviations, and risks.</li><li>Take ownership of complete proposal submissions.</li></ul><p><b>Project Delivery &amp; Deployment</b></p><ul><li>Lead on-site implementations and customer deployments.</li><li>Develop migration and cutover plans.</li><li>Execute installation, configuration, integration, and testing activities.</li><li>Conduct: </li><li>FAT</li><li>SAT</li><li>UAT</li><li>Go-Live activities</li><li>Provide production support during critical implementation windows.</li><li>Manage post-production stabilization and knowledge transfer activities.</li></ul><p><b>Customer &amp; Stakeholder Management</b></p><ul><li>Act as technical lead during customer meetings and workshops.</li><li>Communicate effectively with business users, IT teams, vendors, and project stakeholders.</li><li>Manage customer expectations throughout pre-sales and project delivery phases.</li><li>Provide executive-level technical presentations and demonstrations.</li></ul><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><p><b>Required Qualifications</b></p><p><b>Education</b></p><ul><li>Bachelor's Degree in Computer Engineering, Information Technology, Telecommunications, or a related discipline.</li></ul><p><b>Experience</b></p><ul><li>7+ years of experience in Enterprise Telephony and Contact Center Solutions.</li><li>Proven experience in both pre-sales and implementation roles.</li><li>Experience delivering projects within Kuwait or GCC markets is preferred.</li></ul><p><br></p><p><b>Technical Skills</b></p><p><b>Telephony Platforms</b></p><ul><li>Avaya Aura</li><li>Avaya Contact Center</li><li>Cisco Unified Communications Manager (CUCM)</li><li>Cisco Contact Center</li><li>Mitel Telephony Solutions</li><li>SIP and VoIP Technologies</li></ul><p><b>Contact Center Technologies</b></p><ul><li>IVR Design and Development</li><li>Call Recording Solutions</li><li>Workforce Management</li><li>Multi-channel Contact Centers</li><li>Reporting and Analytics</li></ul><p><b>Databases</b></p><ul><li>Oracle Database</li><li>Microsoft SQL Server</li><li>PL/SQL Programming</li></ul><p><b>Programming &amp; Integration</b></p><ul><li>Java</li><li>Python</li><li>REST APIs</li><li>SOAP APIs</li><li>System Integration Technologies</li></ul><p><b>Operating Systems</b></p><ul><li>Linux</li><li>Solaris</li><li>Windows Server</li></ul><p><b>Application Servers</b></p><ul><li>Apache Tomcat</li><li>GlassFish</li></ul><p><b>Infrastructure</b></p><ul><li>TCP/IP Networking</li><li>SIP Trunking</li><li>Session Border Controllers (SBC)</li><li>High Availability Solutions</li><li>Backup &amp; Recovery</li></ul><p><br></p><p><b>Preferred Industry Experience</b></p><p>Experience delivering solutions for:</p><ul><li>Banking &amp; Financial Services</li><li>Telecommunications</li><li>Oil &amp; Gas</li><li>Government</li><li>Aviation / Airlines</li><li>Large Enterprise Contact Centers</li></ul><p><br></p><p><b>Behavioral Competencies</b></p><ul><li>Strong customer-facing skills.</li><li>Excellent communication and presentation abilities.</li><li>Ability to work under pressure during critical production incidents.</li><li>Strong analytical and problem-solving skills.</li><li>Commercial and business awareness.</li><li>Ability to balance pre-sales, project delivery, and support responsibilities.</li><li>Team leadership and mentoring capability.</li></ul><p><br></p><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Successful project delivery within scope and timeline.</li><li>Proposal win rate and customer satisfaction.</li><li>System uptime and service availability.</li><li>Incident resolution within SLA.</li><li>Successful UAT and Go-Live completion.</li><li>Customer feedback and stakeholder satisfaction.</li><li>Quality and accuracy of technical proposals.</li><li>Revenue contribution through pre-sales support.</li></ul><p><b>Preferred Certifications</b></p><ul><li>Avaya Certified Professional (ACP)</li><li>Cisco CCNP Collaboration</li><li>Cisco Contact Center Certifications</li><li>ITIL Foundation</li><li>Oracle Database Certifications</li><li>Microsoft Certifications</li><li>PMP or PRINCE2 (Preferred)</li></ul><p>This JD aligns well with a <b>Kuwait System Integrator (SI) / Enterprise Solutions Provider</b> environment where the resource is expected to handle <b>Pre-Sales (30%) + Deployment/Support (70%)</b> and work directly with enterprise customers in banking, telecom, oil &amp; gas, and airline sectors.</p><p><br></p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>IT Support Specialist (Female)</p><p>Job Summary</p><p><b>On Point Technology</b> is looking for a dedicated <b>Female IT Support Specialist</b> to join our team in Kuwait. The successful candidate will be responsible for providing technical support to employees and clients, troubleshooting hardware and software issues, maintaining IT systems, and ensuring smooth day-to-day operations.</p><p>Key Responsibilities</p><ul><li>Provide first-line technical support for hardware, software, and network-related issues.</li><li>Install, configure, and maintain computers, laptops, printers, and other IT equipment.</li><li>Troubleshoot and resolve Windows OS, Microsoft Office, and application issues.</li><li>Monitor and maintain local network infrastructure and internet connectivity.</li><li>Set up user accounts, email accounts, and access permissions.</li><li>Perform routine system updates, backups, and preventive maintenance.</li><li>Document technical issues and maintain support records.</li><li>Coordinate with the development and technical teams when necessary.</li><li>Provide remote and on-site technical support when required.</li><li>Ensure IT assets are properly maintained and inventoried.</li></ul><p>Requirements</p><ul><li>Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>Minimum <b>2 years of experience</b> in IT Support or a similar role.</li><li>Strong knowledge of Windows operating systems and Microsoft Office.</li><li>Basic understanding of networking (LAN/WAN, Routers, Switches, Printers).</li><li>Excellent troubleshooting and problem-solving skills.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Good command of Arabic and English.</li></ul><p>Candidate Criteria</p><ul><li><b>Gender:</b> Female.</li><li><b>Age:</b> 25–35 years.</li><li><b>Nationality:</b> Arab.</li><li><b>Location:</b> Currently residing in Kuwait with a valid transferable residency.</li><li>A valid Kuwait driving license is an advantage.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Required Skills</p><ul><li>Strong troubleshooting and problem-solving skills.</li><li>Knowledge of Windows operating systems and Microsoft Office 365.</li><li>Basic understanding of networking concepts (TCP/IP, LAN/WAN, Wi-Fi, Routers, Switches).</li><li>Experience with hardware installation, maintenance, and troubleshooting.</li><li>Familiarity with printers, scanners, and other office IT equipment.</li><li>Knowledge of user account management (Active Directory and Microsoft 365 is a plus).</li><li>Basic understanding of cybersecurity best practices and endpoint protection.</li><li>Ability to install, configure, and maintain software and operating systems.</li><li>Excellent communication and customer service skills.</li><li>Strong organizational and time management skills.</li><li>Ability to prioritize multiple support requests and work under pressure.</li><li>Ability to work independently and collaboratively within a team.</li><li>Good documentation and reporting skills.</li><li>Fluency in Arabic and a good command of English.</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong> Infrastructure &amp; Cloud Computing </strong></p> <ul> <li>Highly skilled in designing and managing Data Centers and cloud hosting services (AWS, Azure, Oracle Cloud).</li> <li>Management of virtual servers and virtualization technologies (VMware / Hyper-V).</li> <li>Developing and implementing Backup &amp; Disaster Recovery plans.</li> </ul> <p><strong> Networking &amp; Information Security </strong></p> <ul> <li>Designing and engineering complex networks, and managing Firewalls and VPNs.</li> <li>Strong experience (ideally with certified credentials) in Cisco, Fortinet, and Palo Alto systems.</li> <li>Leading the Cyber Security framework by establishing security policies, conducting risk assessments, and executing immediate responses to any technical breaches.</li> <li>Ensuring security compliance with the company s regulatory and legal requirements.</li> </ul> <p><strong> Applications &amp; Technical Integration </strong></p> <ul> <li>Managing and implementing Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems, with a preference for cloud-based platforms (Microsoft Dynamics, Oracle, Odoo).</li> <li>Professional expertise in integration mechanisms between various systems (both Cloud and On-premise) to ensure seamless data flow.</li> </ul> <p><strong> IT Operations &amp; Technical Support </strong></p> <ul> <li>Full management of the IT Support Structure.</li> <li>Oversight of Service Level Agreements (SLAs) and Helpdesk management to guarantee business continuity.</li> </ul> <p><strong>Strategic Priorities:</strong> Recognizing the critical importance of Data Security, Low Latency system responsiveness, and Business Continuity processes within an uninterrupted financial environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Years of Experience:</strong> A minimum of 10 to 15 years of professional experience in the Information Technology field.</p> <p><strong>Leadership Experience:</strong> At least 5 years spent in a leadership role (e.g., Department Manager, Division Head, or IT Director).</p> <p><strong>Sector:</strong> Deep, prior experience working within financial institutions, investment companies, or banks.</p> <p><strong>Specialized Knowledge:</strong></p> <ul> <li>Extensive hands-on experience with Online Trading Platforms.</li> <li>Thorough familiarity with Portfolio Management Systems.</li> <li>Comprehensive knowledge of laws and regulations issued by regulatory authorities (such as CMA), as well as compliance systems, Anti-Money Laundering (AML), and Know Your Customer (KYC) policies.</li> </ul> <p><strong>Academic Degree:</strong> Bachelor s degree in computer science, Computer Engineering, or Management Information Systems (MIS).</p> <p><strong>Additional Qualifications (Competitive Advantage):</strong></p> <ul> <li>Master s degree in IT Management or a Master of Business Administration (MBA).</li> </ul> <p><strong>Required Professional Certifications:</strong></p> <ul> <li><em>Information Security:</em> CISSP</li> <li><em>Service Management:</em> ITIL</li> <li><em>Project Management:</em> PMP and/or PgMP</li> <li><em>Technical Certifications:</em> Cisco, Microsoft, AWS</li> </ul> <p><strong>Leadership &amp; Managerial Skills:</strong></p> <ul> <li><strong>Strategic Thinking:</strong> Ability to develop the IT sector in a way that serves the company s investment and administrative vision.</li> <li><strong>Budget Management:</strong> High efficiency in managing the department s financial budget, balancing Capital Expenditures (CAPEX) and Operating Expenditures (OPEX).</li> <li><strong>Vendor Management:</strong> Professional handling of global service providers (such as Bloomberg, Refinitiv, Oracle, Microsoft, AVAYA, etc.).</li> <li><strong>Team Leadership:</strong> Ability to manage a multi-disciplinary team (networks, security, technical support, developers) with a unified team spirit.</li> <li><strong>Large-Scale Project Management:</strong> Leading complex digital transformation projects from initial planning through to execution.</li> </ul> <p><strong>Key Personal Attributes:</strong></p> <ul> <li>An innovative personality who constantly strives to implement the latest technologies to serve corporate objectives.</li> <li>High analytical capability with a strong focus on resolving complex, department-related technical issues.</li> <li>Resilience and high capability to work under pressure, particularly during technical emergencies.</li> <li>Quick wit and decisiveness in making well-calculated decisions.</li> <li>Exceptional communication skills to bridge the gap between technical departments and non-technical business units across the company.</li> </ul><p></p></section>