Information Systems Jobs in Kuwait
1808 Jobs Found
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<p><b>Job Summary</b></p><p><br></p><p>Agility is looking for a Lead Technology Architect to serve as the senior-most technical authority for our messaging, collaboration, and identity estate across multiple organizational environments.</p><p>This is a hands-on leadership role — you will personally design, build, secure, and operate our platforms while setting technical standards and leading a small team of 1–2 administrators. There is no higher technical authority within the function; you will own critical decisions end-to-end.</p><p>The portfolio spans Microsoft Entra ID, Active Directory, Exchange Online/Hybrid, Microsoft Teams and SBC voice, SharePoint/OneDrive, Microsoft Defender, Intune endpoint fleet, certificates, DNS, enterprise AI platforms (Claude + Microsoft Copilot), and a large SSO/application integration portfolio.</p><p><b> </b></p><p><b>Your Responsibilities</b></p><p>Identity & Access Management</p><ul><li>Administer Microsoft Entra ID and on-premises AD across all environments</li><li>Design and maintain Conditional Access, PIM, RBAC, MFA, and SSO (OAuth, OIDC, SAML)</li><li>Own hybrid identity via Entra Connect</li></ul><p>Messaging & Email</p><ul><li>Administer Exchange Online and Exchange Server (hybrid), including DAG, mail flow, and transport rules</li><li>Own email security (gateway, DMARC, DKIM, SPF) and manage mailbox migrations</li></ul><p>Collaboration & Voice</p><ul><li>Administer Microsoft Teams policies, governance, and SBC-based enterprise voice (dial plans, call queues, PSTN)</li><li>Manage SharePoint Online and OneDrive, including external sharing and Known Folder Move</li></ul><p>Security & Threat Protection</p><ul><li>Operate Microsoft Defender for Office 365 and Endpoint (EDR, ASR, security baselines)</li><li>Lead incident response and maintain hardening controls aligned to CIS benchmarks</li></ul><p>Endpoint Management (Intune)</p><ul><li>Manage a mid-to-large multi-country fleet (Windows, macOS, Android, iOS)</li><li>Own Autopilot, compliance/configuration policies, update rings, app packaging, and PowerShell remediation scripts</li></ul><p>Certificates, DNS & Web Publishing</p><ul><li>Manage full SSL/TLS certificate lifecycle and DNS/CDN/WAF/DDoS platforms</li><li>Own domain governance, registrations, and the web publishing approval workflow</li></ul><p>Artificial Intelligence</p><ul><li>Administer enterprise AI platforms including Claude integrations and Microsoft Copilot</li><li>Design AI workflows and agents, govern AI access, model organizational data, and manage AI licensing</li></ul><p>Architecture, Governance & Leadership</p><ul><li>Act as technical design authority; maintain standards, runbooks, and documentation</li><li>Lead, mentor, and delegate to a small admin team</li><li>Serve as final escalation point; on-call for critical incidents</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Your Qualifications</b></p><p>Education</p><ul><li>Bachelor's degree in Computer Science, IT, Engineering, or related field (Master's preferred)</li><li>Exceptional hands-on experience may be considered in lieu of formal qualifications</li></ul><p>Experience</p><ul><li>12–15 years in enterprise IT infrastructure with deep Microsoft stack expertise</li><li>5–7 years in a senior architect or technical lead role owning M365 environments end-to-end</li><li>Proven hands-on experience with Exchange hybrid, Entra ID/AD, Intune at scale, and Microsoft Defender</li><li>Practical experience with enterprise AI platforms (Claude, Microsoft Copilot), including workflow design and data modeling</li></ul><p>Certifications (Required/Strongly Preferred — candidates should hold several)</p><ul><li>MS-102 — Microsoft 365 Enterprise Administrator Expert</li><li>SC-300 — Identity and Access Administrator Associate</li><li>SC-200 — Security Operations Analyst Associate</li><li>MD-102 — Endpoint Administrator Associate</li><li>MS-700 — Teams Administrator Associate</li><li>AZ-104 — Azure Administrator Associate</li><li>MS-203 — Messaging Administrator Associate (or equivalent)</li></ul><p>Other Requirements</p><ul><li>Based in Kuwait or willing to relocate; on-site at Kuwait Head Office</li><li>Eligible to hold Global Administrator / privileged access (enhanced background screening may apply)</li><li>Fluent professional English; Arabic is an advantage</li><li>On-call availability for critical incidents</li></ul><p><b>Your Proficiencies </b></p><ul><li>Excellent problem-solving skills and attention to detail </li><li>Effective communication and collaboration skills </li><li>Ability to work independently and handle multiple tasks </li><li>Analytical and troubleshooting skills </li><li>Stakeholder Management</li><li>Technical Leadership & Collaborative Influence</li><li>Operational Excellence & Adaptive Delivery</li><li>Strategic Problem-Solving & Architecture Design</li><li>Fluent professional English; Arabic is an advantage</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Job Summary <p>Agility is looking for a Lead Technology Architect to serve as the senior-most technical authority for our messaging, collaboration, and identity estate across multiple organizational environments.</p> <p>This is a hands-on leadership role you will personally design, build, secure, and operate our platforms while setting technical standards and leading a small team of 1 2 administrators. There is no higher technical authority within the function; you will own critical decisions end-to-end.</p> <p>The portfolio spans Microsoft Entra ID, Active Directory, Exchange Online/Hybrid, Microsoft Teams and SBC voice, SharePoint/OneDrive, Microsoft Defender, Intune endpoint fleet, certificates, DNS, enterprise AI platforms (Claude + Microsoft Copilot), and a large SSO/application integration portfolio.</p> <p> </p> Your Responsibilities Identity & Access Management <ul> <li>Administer Microsoft Entra ID and on-premises AD across all environments</li> <li>Design and maintain Conditional Access, PIM, RBAC, MFA, and SSO (OAuth, OIDC, SAML)</li> <li>Own hybrid identity via Entra Connect</li> </ul> Messaging & Email <ul> <li>Administer Exchange Online and Exchange Server (hybrid), including DAG, mail flow, and transport rules</li> <li>Own email security (gateway, DMARC, DKIM, SPF) and manage mailbox migrations</li> </ul> Collaboration & Voice <ul> <li>Administer Microsoft Teams policies, governance, and SBC-based enterprise voice (dial plans, call queues, PSTN)</li> <li>Manage SharePoint Online and OneDrive, including external sharing and Known Folder Move</li> </ul> Security & Threat Protection <ul> <li>Operate Microsoft Defender for Office 365 and Endpoint (EDR, ASR, security baselines)</li> <li>Lead incident response and maintain hardening controls aligned to CIS benchmarks</li> </ul> Endpoint Management (Intune) <ul> <li>Manage a mid-to-large multi-country fleet (Windows, macOS, Android, iOS)</li> <li>Own Autopilot, compliance/configuration policies, update rings, app packaging, and PowerShell remediation scripts</li> </ul> Certificates, DNS & Web Publishing <ul> <li>Manage full SSL/TLS certificate lifecycle and DNS/CDN/WAF/DDoS platforms</li> <li>Own domain governance, registrations, and the web publishing approval workflow</li> </ul> Artificial Intelligence <ul> <li>Administer enterprise AI platforms including Claude integrations and Microsoft Copilot</li> <li>Design AI workflows and agents, govern AI access, model organizational data, and manage AI licensing</li> </ul> Architecture, Governance & Leadership <ul> <li>Act as technical design authority; maintain standards, runbooks, and documentation</li> <li>Lead, mentor, and delegate to a small admin team</li> <li>Serve as final escalation point; on-call for critical incidents</li> </ul> <p> </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Your Qualifications Education </p><ul> <li>Bachelor's degree in Computer Science, IT, Engineering, or related field (Master's preferred)</li> <li>Exceptional hands-on experience may be considered in lieu of formal qualifications</li> </ul> Experience <ul> <li>12 15 years in enterprise IT infrastructure with deep Microsoft stack expertise</li> <li>5 7 years in a senior architect or technical lead role owning M365 environments end-to-end</li> <li>Proven hands-on experience with Exchange hybrid, Entra ID/AD, Intune at scale, and Microsoft Defender</li> <li>Practical experience with enterprise AI platforms (Claude, Microsoft Copilot), including workflow design and data modeling</li> </ul> Certifications (Required/Strongly Preferred candidates should hold several) <ul> <li>MS-102 Microsoft 365 Enterprise Administrator Expert</li> <li>SC-300 Identity and Access Administrator Associate</li> <li>SC-200 Security Operations Analyst Associate</li> <li>MD-102 Endpoint Administrator Associate</li> <li>MS-700 Teams Administrator Associate</li> <li>AZ-104 Azure Administrator Associate</li> <li>MS-203 Messaging Administrator Associate (or equivalent)</li> </ul> Other Requirements <ul> <li>Based in Kuwait or willing to relocate; on-site at Kuwait Head Office</li> <li>Eligible to hold Global Administrator / privileged access (enhanced background screening may apply)</li> <li>Fluent professional English; Arabic is an advantage</li> <li>On-call availability for critical incidents</li> </ul> <p> </p> <p> <strong>Your Proficiencies </strong> </p> <ul> <li>Excellent problem-solving skills and attention to detail </li> <li>Effective communication and collaboration skills </li> <li>Ability to work independently and handle multiple tasks </li> <li>Analytical and troubleshooting skills </li> <li>Stakeholder Management</li> <li>Technical Leadership & Collaborative Influence</li> <li>Operational Excellence & Adaptive Delivery</li> <li>Strategic Problem-Solving & Architecture Design</li> <li>Fluent professional English; Arabic is an advantage</li> </ul> <p> </p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The appointed faculty member shall:</p><p>Teach undergraduate courses in accordance with approved curricula.</p><p>Supervise student research projects and academic activities</p><p>Provide professional mentorship to students.</p><p>Develop and maintain an independent research agenda with measurable scholarly output.</p><p>Publish in internationally recognized peer-reviewed journals indexed in reputable databases.</p><p>Participate in academic committees and institutional governance.</p><p>Contribute to curriculum development and program review processes.</p><p>Support accreditation, quality assurance, and institutional effectiveness initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Eligibility and Academic Qualifications</h2><p>Educational Requirements</p><p>A PhD degree in Computer Science/Computer Engineering/Cybersecurity</p><p>The bachelor s/Master s degree may be in IT or a closely related field.</p><p>All degrees must be awarded by accredited universities and obtained through traditional, on-campus study formats.</p><h2>Academic Rank and Experience Requirements</h2><p>Minimum of 4 years of experience in a reputable academic institution at the academic rank of Assistant Professor</p><h2>Research and Scholarly Requirements</h2><p>Minimum 8 full-length, high-quality academic papers published in reputable international peer-reviewed journals.</p><p>Publications must meet recognized academic standards</p><p>At least three (3) publications within the last five years.</p><p>The applicant must be first author on a minimum of four (4) publications.</p><p>Research extracted directly from the applicant s MSc or PhD thesis will not be counted.</p><h2>Required Official Documentation</h2><p>Applicants must submit the following:</p><ul><li>Detailed Curriculum Vitae (including academic rank history).</li><li>Official Experience Certificates verifying academic appointments.</li><li>Official Promotion Letters confirm academic rank advancement.</li><li>Teaching Evaluation Reports issued by the employing academic institution.</li><li>Copies of all academic degrees and official transcripts.</li><li>Research and Teaching Statements.</li><li>Copy of passport and recent photograph.</li></ul><p>Applicants must provide a valid contact number (including international country code) and an active email address for official correspondence.</p><p>All submitted documents are subject to formal verification and authentication in accordance with institutional and regulatory requirements.</p><p></p></section>
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<p><b>Job Title </b>Payroll Officer</p><p><b>Department </b>People & Corporate Services</p><p><b>Reports To </b>Chief People & Corporate Services Officer (CPCSO)</p><p><b>Location</b>Kana Group HQ, Kuwait</p><p><b>Geographic Scope </b>Kuwait and United Arab Emirates</p><p><b>Direct Reports </b>None </p><p><b>Employment Type </b>Full-time</p><p><br></p><p><b>Job Purpose</b></p><p>Own the end-to-end payroll cycle for all Kana Group entities across Kuwait and the UAE, covering approximately 450-500 employees. The role ensures every employee is paid accurately and on time, that all statutory obligations in both jurisdictions are met, and that payroll data reconciles cleanly to Finance each month. It also supplies the payroll and cost inputs that feed the monthly P&C report to the Executive Committee.</p><p><br></p><p><b>Key Responsibilities</b></p><p>Payroll Processing</p><ul><li>Run the full monthly payroll cycle for all Kuwait entities (KWD) and UAE entities (AED), from data cut-off through to bank transfer and payslip release.</li><li>Maintain and validate all payroll inputs: new hires, leavers, transfers, salary changes, allowances, overtime, commissions, incentives, unpaid leave, and deductions.</li><li>Process variable pay accurately, including branch and service commission schemes, sales incentives, and performance-linked payments, against approved calculation sheets and sign-offs.</li><li>Calculate and process disciplinary and attendance deductions in line with approved violation cases and the Group disciplinary framework.</li><li>Apply the correct AED/KWD conversion treatment for UAE entities and group-level consolidated reporting.</li><li>Prepare and process final settlements for leavers, including end-of-service benefits, leave encashment, notice pay, and any recoverable balances.</li><li>Maintain a documented payroll calendar with input deadlines, review checkpoints, approval gates, and payment dates for both countries.</li></ul><p><br></p><p><b>Statutory and Regulatory Compliance</b></p><ul><li><b>Kuwait:</b> administer PIFSS social insurance contributions for Kuwaiti and GCC nationals, ensure compliance with Kuwait Labour Law No. 6/2010 on wages, overtime, leave, and indemnity, and meet Ministry of Labour and WPS salary-transfer requirements.</li><li><b>UAE:</b> ensure compliance with Federal Decree-Law No. 33/2021 and its executive regulations, administer MOHRE Wage Protection System file submissions, and calculate gratuity, leave, and overtime entitlements to UAE standards.</li><li>Track and apply regulatory changes in both jurisdictions, escalating any change with a material cost or compliance impact to the CPCSO and Finance Director.</li><li>Maintain audit-ready payroll documentation, retained in line with statutory record-keeping periods in each jurisdiction.</li></ul><p><br></p><p><b>Provisions, Reconciliation and Reporting</b></p><ul><li>Calculate and maintain monthly accruals for annual leave provision, end-of-service benefits, and other employee-related liabilities.</li><li>Reconcile the payroll register to the general ledger each month with Finance and resolve variances before close.</li><li>Prepare the monthly payroll movement analysis by business unit, with a clear explanation of drivers behind any month-on-month change.</li><li>Produce payroll and cost inputs for the monthly P&C report to the Executive Committee, and support the annual manpower budget and forecast cycles with cost modelling.</li><li>Support internal and external audit requests with complete supporting documentation.</li></ul><p><br></p><p><b>HRIS and Data Integrity</b></p><ul><li>Maintain payroll master data in the HRIS and ensure records stay aligned with personal, contractual, and financial data held by P&C.</li><li>Run periodic integrity checks across headcount, salary, bank, and entitlement data, and correct discrepancies at source.</li><li>Preserve a full audit trail on all payroll adjustments: original records are not overwritten, changes are appended and annotated with reason, date, and approver.</li><li>Identify and implement improvements that reduce manual handling and error risk in the payroll cycle.</li></ul><p><br></p><p><b>Employee Support and Confidentiality</b></p><ul><li>Act as the point of contact for employee payroll queries and resolve them within agreed service standards.</li><li>Explain payslip components, entitlements, deductions, and settlement calculations clearly to employees and line managers.</li><li>Maintain strict confidentiality over all compensation and personal data, and comply with the Group's data protection standards.</li></ul><p><br></p><p><b>Qualifications and Experience</b></p><p><b>Essential</b></p><ul><li>Bachelor's degree in Accounting, Finance, Business Administration, Human Resources, or a related field.</li><li>4–6 years of payroll experience, including at least 2 years running a full payroll cycle independently.</li><li>Demonstrated GCC payroll experience with working knowledge of Kuwait labour law and PIFSS.</li><li>Practical experience with Wage Protection System submissions.</li><li>Advanced Excel: lookups, pivot tables, conditional logic, reconciliation modelling.</li><li>Hands-on experience operating an HRIS or payroll system end to end.</li><li>Strong written and spoken English.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Experience running payroll across more than one legal entity or country.</li><li>Working knowledge of UAE labour law and MOHRE requirements.</li><li>Experience with variable pay and commission schemes in retail, hospitality, or healthcare.</li><li>Arabic language capability.</li><li>Professional payroll or accounting certification (CIPP, CIPD, CMA, or equivalent).</li><li>Prior use of KayanHR or a comparable regional HRIS.</li></ul></div>
<div><br></div><p><strong>Head of Sales</strong><br> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a <strong>Head of sales </strong><strong>in</strong><strong> Ardiya, Kuwait</strong><strong>.</strong></p><p>Join us in connecting people and improving lives!</p><p><strong>In this Head of Sales position </strong></p> <ul> <li>Lead the development and execution of the country sales strategy and annual sales plan in line with DHL Global Forwarding's regional and global commercial strategy, growth objectives and policies.</li> <li>Deliver agreed revenue, gross profit, volume, new-business and customer-retention targets, with a strong focus on profitable and sustainable growth.</li> <li>Identify market opportunities, priority sectors, customer segments and strategic prospects to strengthen DHL Global Forwarding's market position and drive above-market growth.</li> <li>Develop and maintain a strong sales pipeline, ensuring appropriate opportunity qualification, pipeline coverage, conversion and forecasting accuracy.</li> <li>Lead new-business acquisition while driving retention, development and cross-selling opportunities across existing customers.</li> <li>Personally engage in major strategic opportunities and lead significant customer negotiations in collaboration with Product, Pricing, Operations, Finance and other relevant functions.</li> <li>Ensure customer solutions are developed based on a clear understanding of customer requirements, market developments and DHL Global Forwarding's product and service capabilities.</li> <li>Drive appropriate pricing discipline and customer profitability in collaboration with Product, Pricing and Finance, ensuring compliance with approved pricing guidelines and commercial governance.</li> <li>Regularly review sales performance, revenue, gross profit, pipeline, customer retention and other agreed KPIs, and implement corrective actions where required.</li> <li>Develop customer strategies for key and strategic accounts and ensure effective senior-level customer engagement, business reviews and relationship management.</li> <li>Promote collaboration across Air Freight, Ocean Freight, Customs, Industrial Projects and other products and solutions to maximize cross-selling and end-to-end customer opportunities.</li> <li>Ensure effective use of DHL sales processes, CRM tools, pipeline management and sales effectiveness standards, maintaining high levels of data quality and commercial discipline.</li> <li>Monitor competitor activity, market trends and emerging customer requirements and translate relevant insights into sales actions and business-development opportunities.</li> <li>Lead, motivate and develop the sales organization, setting clear objectives and ensuring individual and team performance against agreed targets.</li> <li>Coach the sales team in customer engagement, solution selling, negotiation, opportunity management and strategic account development, supported by Product and functional experts where appropriate.</li> <li>Build sales capabilities through regular coaching, performance reviews, development plans and succession planning, creating a strong and sustainable sales organization.</li> <li>Recruit and retain high-performing sales talent in cooperation with Human Resources and in accordance with DHL policies and processes.</li> <li>Ensure all commercial activities, proposals, pricing commitments and customer agreements comply with DHL policies, applicable legal and compliance requirements and the relevant Delegation of Authority. Contracts or deviations from standard commercial terms must follow the applicable approval process.</li> <li>Work closely with the Country Management Team and regional sales organization to align sales priorities, share market intelligence and support the overall country business strategy.</li> </ul> <p><strong>Now, here is what we need from you! </strong></p> <table> <tbody> <tr> <td width="302"> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td width="302"> <p>Bachelor’s Degree</p> </td> </tr> <tr> <td width="302"> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td width="302"> <p>More than 10 year</p> </td> </tr> </tbody> </table> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>
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<span>Job Summary Agility is looking for a Lead Technology Architect to serve as the senior-most technical authority for our messaging, collaboration, and identity estate across multiple organizational environments.<br> This is a hands-on leadership role — you will personally design, build, secure, and operate our platforms while setting technical standards and leading a small team of 1–2 administrators.<br> There is no higher technical authority within the function; you will own critical decisions end-to-end.<br> The portfolio spans Microsoft Entra ID, Active Directory, Exchange Online/Hybrid, Microsoft Teams and SBC voice, SharePoint/OneDrive, Microsoft Defender, Intune endpoint fleet, certificates, DNS, enterprise AI platforms (Claude + Microsoft Copilot), and a large SSO/application integration portfolio.<br> Your ResponsibilitiesIdentity & Access Management Administer Microsoft Entra ID and on-premises AD across all environments Design and maintain Conditional Access, PIM, RBAC, MFA, and SSO (OAuth, OIDC, SAML) Own hybrid identity via Entra Connect Messaging & Email Administer Exchange Online and Exchange Server (hybrid), including DAG, mail flow, and transport rules Own email security (gateway, DMARC, DKIM, SPF) and manage mailbox migrations Collaboration & Voice Administer Microsoft Teams policies, governance, and SBC-based enterprise voice (dial plans, call queues, PSTN) Manage SharePoint Online and OneDrive, including external sharing and Known Folder Move Security & Threat Protection Operate Microsoft Defender for Office 365 and Endpoint (EDR, ASR, security baselines) Lead incident response and maintain hardening controls aligned to CIS benchmarks Endpoint Management (Intune) Manage a mid-to-large multi-country fleet (Windows, macOS, Android, iOS) Own Autopilot, compliance/configuration policies, update rings, app packaging, and PowerShell remediation scripts Certificates, DNS & Web Publishing Manage full SSL/TLS certificate lifecycle and DNS/CDN/WAF/DDoS platforms Own domain governance, registrations, and the web publishing approval workflow Artificial Intelligence Administer enterprise AI platforms including Claude integrations and Microsoft Copilot Design AI workflows and agents, govern AI access, model organizational data, and manage AI licensing Architecture, Governance & Leadership Act as technical design authority; maintain standards, runbooks, and documentation Lead, mentor, and delegate to a small admin team Serve as final escalation point; on-call for critical incidents Your QualificationsEducation Bachelor's degree in Computer Science, IT, Engineering, or related field (Master's preferred) Exceptional hands-on experience may be considered in lieu of formal qualifications Experience 12–15 years in enterprise IT infrastructure with deep Microsoft stack expertise 5–7 years in a senior architect or technical lead role owning M365 environments end-to-end Proven hands-on experience with Exchange hybrid, Entra ID/AD, Intune at scale, and Microsoft Defender Practical experience with enterprise AI platforms (Claude, Microsoft Copilot), including workflow design and data modeling Certifications (Required/Strongly Preferred — candidates should hold several) MS-102 — Microsoft 365 Enterprise Administrator Expert SC-300 — Identity and Access Administrator Associate SC-200 — Security Operations Analyst Associate MD-102 — Endpoint Administrator Associate MS-700 — Teams Administrator Associate AZ-104 — Azure Administrator Associate MS-203 — Messaging Administrator Associate (or equivalent) Other Requirements Based in Kuwait or willing to relocate; on-site at Kuwait Head Office Eligible to hold Global Administrator / privileged access (enhanced background screening may apply) Fluent professional English; Arabic is an advantage On-call availability for critical incidents Your Proficiencies Excellent problem-solving skills and attention to detail Effective communication and collaboration skills Ability to work independently and handle multiple tasks Analytical and troubleshooting skills Stakeholder Management Technical Leadership & Collaborative Influence Operational Excellence & Adaptive Delivery Strategic Problem-Solving & Architecture Design Fluent professional English; Arabic is an advantage</span> </div>
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<p>this is a full-time, on-site Draftsman (Revit) role based in Kuwait. The Draftsman will create detailed architectural drawings and 3D models using Revit, ensuring compliance with project specifications, building codes, and office standards. Day-to-day tasks include developing floor plans, elevations, sections, and details; coordinating with architects and designers; and updating drawings based on design changes and review feedback. The role also involves organizing project documentation, supporting design presentations with accurate visuals, and collaborating closely with the project team to meet deadlines and maintain high drafting quality.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Strong proficiency in Revit for architectural drafting, modeling, and documentation. Working knowledge of other design and drafting tools (e.g., AutoCAD, SketchUp, Rhino, or similar) and familiarity with BIM workflows Understanding of architectural design principles, building codes, construction methods, and technical detailingAbility to read, interpret, and produce accurate architectural drawings from sketches, concepts, and design briefsEffective communication and collaboration skills, with the ability to work closely with architects, designers, and other team members on-siteStrong attention to detail, organizational skills, and ability to manage multiple tasks and deadlines in a fast-paced environmentDiploma or degree in Architecture, Architectural Technology, or a related field; relevant professional experience in drafting is highly beneficialExperience working in an architectural or design firm, preferably with exposure to international projects or standards, is an advantage</p></div>
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<p><b>Role Statement :</b></p><p>To lead and manage all GMC retail sales operations, including new vehicle sales, used and certified vehicle sales, vehicle warehouse operations, vehicle administration activities, and new vehicle delivery functions, ensuring achievement of approved sales, profitability, customer satisfaction, inventory management, and business growth objectives. The position is responsible for driving retail sales performance, maximizing profitability, optimizing inventory utilization, enhancing customer experience, ensuring effective utilization of the Kerridge Drive system, supporting the sale of valueadded products and services, maintaining compliance with General Motors standards, and providing strategic leadership to support sustainable business growth and operational excellence. </p><p><b>Principal Responsibilities:</b></p><p>• Sales Performance & Profitability </p><p>1. Develop and implement retail sales strategies, business plans, and operational initiatives to achieve approved new vehicle sales volume, revenue, gross profit, market share, and profitability targets. </p><p>2. Direct and oversee showroom sales operations to ensure achievement of approved sales targets, effective customer engagement, and compliance with company and General Motors retail sales standards. </p><p>3. Oversee used and certified vehicle operations, including vehicle acquisition, trade-in evaluation, pricing, reconditioning, inventory management, stock rotation, disposal activities, and profitability performance. </p><p>4. Monitor and support the achievement of General Motors accessories, warranty extension, AAA membership, and related value-added product sales targets by coordinating with Sales, Parts, and related departments to maximize penetration, customer value, and profitability. • Inventory Management & Vehicle Availability </p><p>5. Oversee vehicle warehouse operations and coordinate with Vehicle Ordering & Administration to ensure optimal vehicle mix, stock availability, vehicle readiness, inventory aging control, stock accuracy, and timely allocation of vehicles to support retail sales objectives. </p><p>6. Monitor inventory performance and implement corrective actions to improve stock rotation, reduce aged inventory, and support profitability objectives. • Customer Experience & Vehicle Delivery </p><p>7. Ensure achievement of customer satisfaction and Net Promoter Score (NPS) objectives through effective management of the sales and vehicle delivery experience. </p><p>8. Coordinate with the CRM Department to review customer feedback, Net Promoter Score (NPS) results, customer satisfaction trends, complaint analysis, and customer experience initiatives, and implement corrective actions to continuously improve retail sales performance and customer satisfaction.</p><p>9. Oversee the New Vehicle Delivery (NVD) function through the Assistant Manager – NVD to ensure vehicles are delivered accurately, completely, and within approved timelines, and in accordance with established delivery standards and customer experience requirements. </p><p>10. Oversee vehicle administration, traffic processing, sales administration, and retail sales support activities to ensure timely completion of vehicle registration, documentation, invoicing coordination, delivery requirements, and compliance with company procedures. </p><p>11. Ensure customer complaints and service concerns relating to retail sales and vehicle delivery are investigated and resolved in a timely and professional manner. </p><p><b>• Cross-Functional Coordination </b></p><p>12. Coordinate with the Service Department regarding used vehicle inspections, reconditioning requirements, technical evaluations, and tire replacement requirements for new and used vehicle inventory. </p><p>13. Coordinate with Fleet Sales, Marketing, Finance, Parts, and other internal departments to support retail sales performance, customer satisfaction, inventory optimization, and business growth initiatives. </p><p><b>• Financial & Business Management </b></p><p>14. Prepare, manage, and monitor the Retail Sales Department budget, operating expenses, and business performance to ensure achievement of approved financial objectives. </p><p>15. Review retail sales pricing strategies, promotional campaigns, and commercial initiatives to maximize profitability and market competitiveness. </p><p>16. Review departmental financial and operational reports and implement corrective actions where required to improve business performance. </p><p><b>• Principal (GM) Compliance & Standards</b> </p><p>17. Ensure compliance with General Motors standards, programs, training requirements, certifications, reporting obligations, incentive programs, and retail operating guidelines. </p><p>18. Maintain effective working relationships with General Motors representatives and participate in principal reviews, business planning activities, performance evaluations, and implementation of principal initiatives. </p><p><b>• Reporting & Performance Monitoring</b> </p><p>19. Ensure effective utilization, accuracy, and compliance of the Kerridge Drive system within Retail Sales operations, and coordinate with the IT Department regarding system enhancements, reporting requirements, user access, process improvements, and operational support. </p><p>20. Review and submit accurate operational, sales, inventory, customer satisfaction, and financial reports to management and General Motors within established timelines. </p><p>21. Monitor departmental performance indicators and recommend actions to improve operational effectiveness and business results. </p><p><b>• Leadership & People Management</b> </p><p>22. Lead, coach, develop, and evaluate subordinate managers and employees to ensure high levels of performance and engagement. </p><p>23. Ensure manpower requirements, succession planning, employee development, workforce capability building, and organizational capability within the Retail Sales Department are aligned with current and future business requirements. </p><p>•<b> Continuous Improvement</b> </p><p>24. Identify and implement operational improvements to enhance sales productivity, inventory utilization, vehicle delivery efficiency, customer experience, and profitability. </p><p>•<b> Compliance and Other Duties </b></p><p>25. Ensure compliance with delegated authorities, internal controls, legal requirements, and ethical business practices. </p><p>26. Work according to established policies and professional standards. </p><p>27. Comply with all operational, audit and regulatory compliance/AML (if applicable) policies and procedures. </p><p>28. Comply with Health, Safety and Environmental policies and procedures to maintain safe working environment. </p><p>29. Perform other related duties as assigned and undertake additional duties if required as part of the job role. </p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Academic Qualification: </b>Bachelor's Degree in Business Administration, Marketing, Management, or a related field. </p><p><b>Professional Certifications: </b>Automotive sales, leadership, customer experience, or management-related professional certifications are preferred. </p><p><b>Work Experience: </b></p><p>• Minimum 12 years of experience in automotive sales operations. </p><p>• Minimum 7 years in a senior management role within automotive retail sales.</p><p>• Experience dealing with automotive principals/OEMs and retail sales operations. </p><p>• Experience in budget management, inventory planning, customer experience, and team leadership. </p><p><br></p><p><b>Health, Safety & Environmental Requirements:</b></p><p><b> </b>Comply with all applicable Health, Safety and Environmental (HSE) policies, procedures, and guidelines and promote a safe working environment. </p></div>