Head Pastry Jobs in Kuwait
1440 Jobs Found
<p>The AVP Operations supports the department in meeting/exceeding Net Operating Income (NOI) projections, maintaining the physical condition of the asset, and ensuring compliance with legal requirements and URC policies/procedures . Through rigorous oversight of property operations, and proactive engagement with tenants, contractors, and regulatory bodies, the AVP Operations ensures that the asset delivers optimal returns, maintains superior condition, and provides an exceptional experience for all stakeholders.</p><p>Assisting the line manager in formulating the department strategy, improving performance, procuring material and resources, and securing compliance Implementing the strategic business plan for the properties to drive footfall at the property(s) with the aim of attaining the company rent/revenue targets and profitability. Develops the annual capital expenditure and operating budgets for assigned property(s), and continuously monitors performance against budget. Operates property(s) in accordance with the management contracts and approved annual budget. Ensures all Property Management policies, procedures and operations are executed to standard. Creating schedules, managing personnel, communicating with clients, and working with project managers to overcome challenges. Assuring day to day tasks and operations are efficient and effective to increase team productivity. Provide regular reports to monitor the property s performance against benchmarks such as footfall, sales, revenue targets, budget forecasts, operating costs, utilities etc., including competitors activity and other reports as directed by the VP. Conducts full property inspection on a regular basis, initiates appropriate actions under the guidance of the URC leadership and creates related reports for management. Maintains a strong relationship with contractors and facility management companies to obtain excellent service at optimum rates, regularly reviews contracts and performance, addresses issues, and negotiates new contracts as needed. Ensures that the quality of soft services at the property is up to standards. Oversees all repair and maintenance work by maintaining a strong relationship with the Facility Management team and monitoring the quality of all repairs and maintenance. Ensures regular as well as preventative maintenance is scheduled, completed and within the budgetary and operational expectations. Ensures all signed lease agreements are on record and their terms are being implemented through proactive communication and compliance. Maintains up-to-date investor documentation such as insurance, commercial license, signage license, franchise license and any other local documentation on record. Oversees all contacts with the tenants to maintain a high level of satisfaction by ensuring that the tenants needs are understood and fulfilled, their requests are being responded to, and their activities in regards the lease requirements are being monitored. Continuously reviews tenant accounts, monitors the collection process, and actively engages in resolving collection issues and disputes. Ensures the effectiveness of rent collection and revenue security systems. Oversees all cases where payments are not made and escalates to URC Leadership to take legal measurements when necessary. Ensure compliance with all legislations governing the property management function including. but not limited to, rent and leasing guidelines, occupational health, and safety law. Ensures all vendors and contractors comply with the established health and safety policy, and immediately address any infractions, hazardous conditions, or damaged equipment. Builds strong relationships with municipal authorities, Fire Department, MOI and other Government and non-government organizations that need to be leveraged for the effective operation of the Centre. Maintains the highest level of awareness of the status of property in the portfolio and market conditions in the area. Participates and provides inputs in various control, governance, and advisory committees, as applicable to the role. Ensures tenants files are consistent with URC policies and procedures and maintains a proper filing of all hard and soft copy documentation and correspondence. Creates and maintains a database of all past, current, and future tenants for archiving and records purposes. Inspects the property s security standards, cleaning and maintenance issues and reports it to providers. Coordinates with Leasing Executives to ensure that all leases and renewal agreements are signed by the property owners or lesser in compliance with existing contracts and organization guidelines. Responsible for inspecting the property prior to leasing and notes its condition prior to the tenants moving in. Ensures that all property repair and maintenance programs are executed within budget, which will efficiently sustain a high level of tenant satisfaction and aesthetic standards. Performs other responsibilities and tasks as required or as directed by the line manager.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in relevant field Strong English and Arabic language skills (written and spoken) 10+ years Previous experience in commercial real estate operations, sales and leasing in a real estate organization of similar scope and size</p>
<p><strong>Job Purpose</strong></p><p>Oversee smooth running to the Front of School Reception activities, processes and policies. Oversee smooth running of the TES bus services, coordination with Bus Manager ensuring bus policies and processes are adhered To provide efficient administrative support for the school s expanding Academy programme, ensuring smooth coordination for TES Academy, ECA clubs, EDU Activity Camps, trips, and events that enhance students educational experience beyond the classroom. Developing processes of new systems and processes to enhance efficiency and communication at all levels for Buses and CCAs.</p><p><strong>Key Responsibilities</strong></p><p><strong>Reception</strong></p><p>Ensure the reception area operates smoothly, provides excellent customer service for visitors, pupils, staff and parents. Monitoring all incoming calls, email, queries and ensuring professional and prompt responses. Manage daily tasks linked to accurate Absence, Late and Sick procedures are administered and where necessary brought to relevant staff attention. Ensuring all staff complete two daily registrations reports. Implement and monitor end of day procedures and daily changes. Line Manage the workload for reception/Admin Assistant for Registrations, buses and CCAs providing support and training when required.</p><p><strong>Buses</strong></p><p>Working closely with Bus Transport managers to provide support and co-ordination for bus service. Acting as a liaison between the bus company and parents to coordinate information on a daily basis. Developing a database of bus pupils for accurate records of bus rotas, end of term and school records. Ensuring timely cut offs for school processing of bus pupils being admitted to the bus service. Developing safe processes and procedure of bus rules and policies and responsible to communicate this in a timely manner. Ensuring daily bus lists are updated accurately, all changes communicated between relevant parties throughout the school, for ECAs, Academies, Swim Squads, BSME & school Productions. Address and resolve, and speedily report any complaints/issues that may arise relating to the bus.</p><p><strong>Co-Curricular</strong></p><p>Administer and manage the current ECA programme in coordination with the head of CCA programme and Activities Coordinator. Maintain accurate records of all co-curricular activities, being ECA ( currently), future TES academy records, EdU Activity camps, trips and future requirements. Assist with scheduling, timetabling, registration and communication of weekly activities. Develop current manual platforms for all activities and attendance reporting, and assist with development of a new database system when implemented. Develop the requirement to transfer to the Oodo platform platform by August 2026. Provide credible, reconcilable records for each Activity camp. Support communication between staff, students, buses and parents regarding activities, schedules and amendments.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Co-Curricular</strong></p><p>You should have (essential):</p><ul><li>Undergraduate Degree</li><li>2+ Years administrative Experience</li><li>Bi-lingual (Arabic & English)</li><li>Article 18 Transferable Residency in Kuwait</li></ul><p><strong>Personal Qualities</strong></p><p>You should have (desirable):</p><ul><li>An ability to engage with people from all walks of life</li><li>Strong organisational skills</li><li>Strong interpersonal skills</li></ul>
<h2 class="h5">Job description</h2>
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<strong>Job Title:</strong> <strong>Receptionist, Bus & Co-Curricular Coordinator (Bi-lingual: Arabic & English)</strong>
<strong>Job Purpose</strong>
<p>Oversee smooth running to the Front of School Reception activities, processes and policies.</p><br>
<p>Oversee smooth running of the TES bus services, coordination with Bus Manager ensuring bus policies and processes are adhered</p><br>
<p>To provide efficient administrative support for the school’s expanding Academy programme, ensuring smooth coordination for TES Academy, ECA clubs, EDU Activity Camps, trips, and events that enhance students’ educational experience beyond the classroom.</p><br>
<p>Developing processes of new systems and processes to enhance efficiency and communication at all levels for Buses and CCAs.</p><br>
<strong>Key Responsibilities</strong>
<p><strong><u>Reception</u></strong></p><br>
<ul><li>Ensure the reception area operates smoothly, provides excellent customer service for visitors, pupils, staff and parents.</li><li>Monitoring all incoming calls, email, queries and ensuring professional and prompt responses. </li><li>Manage daily tasks linked to accurate Absence, Late and Sick procedures are administered and where necessary brought to relevant staff attention.</li><li>Ensuring all staff complete two daily registrations reports.</li><li>Implement and monitor end of day procedures and daily changes. </li><li>Line Manage the workload for reception/Admin Assistant for Registrations, buses and CCAs providing support and training when required.</li></ul>
<p><strong><u>Buses</u></strong></p><br>
<ul><li>Working closely with Bus Transport managers to provide support and co-ordination for bus service.</li><li>Acting as a liaison between the bus company and parents to coordinate information on a daily basis.</li><li>Developing a database of bus pupils for accurate records of bus rotas, end of term and school records.</li><li> Ensuring timely cut offs for school processing of bus pupils being admitted to the bus service.</li><li>Developing safe processes and procedure of bus rules and policies and responsible to communicate this in a timely manner.</li><li>Ensuring daily bus lists are updated accurately, all changes communicated between relevant parties throughout the school, for ECAs, Academies, Swim Squads, BSME & school Productions.</li><li>Address and resolve, and speedily report any complaints/issues that may arise relating to the bus.</li></ul>
<p><strong><u>Co-Curricular</u></strong></p><br>
<ul><li>Administer and manage the current ECA programme in coordination with the head of CCA programme and Activities Coordinator.</li><li>Maintain accurate records of all co-curricular activities, being ECA ( currently), future TES academy records, EdU Activity camps, trips and future requirements.</li><li>Assist with scheduling, timetabling, registration and communication of weekly activities.</li><li>Develop current manual platforms for all activities and attendance reporting, and assist with development of a new database system when implemented. </li><li>Develop the requirement to transfer to the Oodo platform platform by August 2026.</li><li>Provide credible, reconcilable records for each Activity camp.</li><li>Support communication between staff, students, buses and parents regarding activities, schedules and amendments.</li></ul>
<p><strong><strong><u>Co-Curricular</u></strong></strong></p><br>
<p><strong>You should have (essential):</strong></p><br>
<ul><li>Undergraduate Degree</li><li>2+ Years administrative Experience</li><li>Bi-lingual (Arabic & English)</li><li>Article 18 Transferable Residency in Kuwait</li></ul>
<p><strong><u>Personal Qualities</u></strong></p><br>
<p><strong>You should have (desirable):</strong></p><br>
<ul><li>An ability to engage with people from all walks of life</li><li>Strong organisational skills</li><li>Strong interpersonal skills</li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span>•</span></span><span><span>Answering incoming calls in a timely and professional manner.</span></span><br><span><span>•</span></span><span><span>Directing calls to the appropriate department or guest room.</span></span><br><span><span>•</span></span><span><span>Handling guest inquiries and providing accurate information about the hotel’s services and amenities.</span></span><br><span><span>•</span></span><span><span>Assisting guests with making reservations, dining arrangements, and other services.</span></span><br><span><span>•</span></span><span><span>Logging all wake-up call requests and performing wake-up call services.</span></span><br><span><span>•</span></span><span><span>Recording and relaying messages accurately to the appropriate recipients.</span></span><br><span><span>•</span></span><span><span>Managing emergency calls and following the hotel’s emergency procedures.</span></span><br><span><span>•</span></span><span><span>Maintaining a log of all calls received and made for record-keeping and future reference.</span></span><br><span><span>•</span></span><span><span>Providing concierge services such as restaurant recommendations and booking transportation.</span></span><br><span><span>•</span></span><span><span>Maintaining an up-to-date knowledge of the hotel’s facilities, services, and local attractions.</span></span><br><span><span>•</span></span><span><span>Ensuring all equipment and systems are functioning properly and reporting any technical issues.</span></span><br><span><span>•</span></span><span><span>Assisting with guest complaints or issues, escalating to the appropriate manager when necessary.</span></span><br><span><span>•</span></span><span><span>Following all company policies and procedures, ensuring uniform and personal appearance are clean and professional, and maintaining confidentiality of proprietary.</span></span><br><br> </div>
<p> <strong>Job Title</strong>: Vice President Segments (Head)</p>
<p> <strong>Group/ Division</strong>: Consumer Banking Group</p>
<p> <strong>Employment type</strong>: Contract (On-site)</p>
<p> <strong>Contract length</strong>: 6 - 12 months</p>
<p> <strong>Report to</strong>: Senior Vice President Retail Marketing / General Manager Retail Banking</p>
<p> <strong>Location</strong>: Kuwait City, Kuwait</p>
<p> <strong>PURPOSE OF THE PROJECT</strong> </p>
<p>The VP Segments is responsible for defining, owning, and activating the bank's customer segmentation framework and translating deep customer insight into differentiated, commercially impactful value propositions.</p>
<p>This role sits at the intersection of marketing strategy, data & analytics, product, and CX, and plays a critical role in driving growth, retention, and customer lifetime value across priority segments.</p>
<p>The role will lead the development of needs-based segmentation, oversee proposition design and lifecycle management, and ensure propositions are consistently embedded across products, channels, and journeys</p>
<p> <strong>Core Responsibilities and Accountabilities:</strong> </p>
<p>Customer Segmentation Strategy:</p>
<ul> <li>Design and own the bank's enterprise-wide customer segmentation framework, evolving from demographic to behavioral, needs based, and value-based segmentation.</li> <li>Ensure segmentation is actionable and embedded across marketing, sales, service, and digital journeys.</li> <li>Partner with Data & Analytics to leverage advanced analytics, propensity models, and CLV insights.</li> <li>Act as the internal authority on priority segments (e.g. Mass, Affluent, Youth, Expat, etc.)</li> </ul>
<p>Proposition Development & Management:</p>
<ul> <li>Lead the end-to-end development of customer propositions, from insight to design, launch, optimization, and retirement.</li> <li>Build differentiated value propositions that combine products, pricing, benefits, experiences, and partnerships.</li> <li>Ensure propositions are clearly articulated, commercially sound, and aligned with brand promise.</li> <li>Own proposition performance metrics (penetration, revenue uplift, retention, NPS).</li> </ul>
<p>Commercial & Performance Ownership:</p>
<ul> <li>Translate customer insight into clear growth levers and monetization opportunities.</li> <li>Work closely with Products, Marketing, Finance, Distribution and other internal stakeholders to embed propositions into P&L plans.</li> <li>Define success metrics and dashboards; continuously optimize propositions based on performance and feedback.</li> </ul>
<p>Cross Functional Leadership:</p>
<ul> <li>Act as a connector role across Product, Marketing Digital, Insight, Analytics, CX, and Frontline Distribution teams.</li> <li>Influence senior stakeholders to adopt customer-led decision making.</li> <li>Champion test and learn approaches, agile ways of working, and rapid iteration.</li> </ul>
<p>Team Leadership & Capability Building:</p>
<ul> <li>Build and lead a high-performing team covering segmentation, customer insight, and proposition management.</li> <li>Set clear role charters, skills development plans, and succession pathways.</li> <li>Foster a strong external orientation by monitoring global best practices and competitive trends.</li> </ul>
<p> <strong>Knowledge and Experience:</strong> </p>
<ul> <li>12 15+ years' experience in marketing, customer strategy, segmentation, or proposition roles, ideally within banking or financial services</li> <li>Proven experience designing, owning, and operationalizing customer segmentation frameworks (behavioural, needs based, value based)</li> <li>Demonstrated success in end to end proposition development, including design, launch, optimization, and performance management</li> <li>Strong understanding of retail banking products, customer economics, and P&L impact</li> <li>Experience working across multiple business units and influence at ExCo / senior leadership level. </li> <li>Executive-Level Strategic Planning</li> <li>Advanced Financial & Portfolio Management</li> <li>Board-Level Presentation Skills</li> <li>Stakeholder & Cross-Functional Leadership</li> <li>Budget & Resource Governance</li> </ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ZAIN2400 - Network Assurance • Operation Zain Kuwait • Division Finance • Location Kuwait - Kuwait City • Closing Date 30-Jul-2026</p><p>About the Role</p><p>The Network Assurance Analyst is responsible for reviewing the operator s network elements and operational systems and the implementation of controls to detect/prevent/mitigate errors affecting potential or generated revenue.</p><p>Responsibility:</p><ul><li>Identify "risk", operational and financial impacts relating to systems and network elements and facilitate the implementation of required controls to mitigate identified risks.</li><li>Troubleshoot revenue programs and billing system parameters for accurate and proper billing set up and price rating accuracy.</li><li>Carry out revenue assurance activities for revenue streams monitoring and follow up alarms raising by RA system and other controls assurance activities.</li><li>Asses implemented controls for efficiency and effectiveness and develop and monitor KPIs for difference core areas of revenue streams</li><li>Conduct review of revenue booking and conduct analysis of revenue and other important trends</li><li>Participate in cross-functional teams to resolve revenue assurance and network assurance issues and develop/implement the necessary controls.</li><li>Maintain Revenue Assurance department systems, system upgrades, software upgrades and hardware implementation.</li><li>Engage in Zain s general network projects and assess the impact of such project on RA functions and end customers.</li><li>Perform acceptance testing for the new developed RA adapter, new software/application release or upgrades to ensure functionality and adherence to Zain's standards.</li><li>Work with vendors to implement, maintain and enhance revenue assurance initiatives throughout the business.</li><li>Assure the integrity of RA system s data and maintain the accuracy of the system s reference data.</li><li>Monitor the daily performance and usage trends generated by the revenue assurance tool.</li><li>Perform cross-systems validation to assure systems synergy.</li><li>Create, maintain, and enhance best practice standards in written evidence, analytical charts, and written reports/presentations.</li><li>Document the department s existing workflows and processes</li><li>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</li><li>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li><li>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminate hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activitie</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Skills:</h2><ul><li>Ability to communicate, present and influence all levels of the organization</li><li>Expertise in revenue assurance systems</li><li>Excellent understanding of network elements and their assurance within the telecom sector</li><li>Understanding of modelling, financial accounting and reporting</li><li>Ability to run deep dive analyses</li><li>Experience with data mining, analytics, dashboards and problem structuring</li><li>Understanding of SQL to query and manipulate large data sets for analysis</li><li>Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</li><li>Clear ability to understand the dynamics of financial data to extract relevant information</li><li>Excellent written and verbal communication skills</li><li>Ability to analyze a situation and produce creative, original and useful solutions</li><li>Understanding of designing KPIs, reports, dashboards</li><li>Strong understanding of telecommunications products, trends and technology markets</li></ul><h2>Education Level & Major:</h2><p>Bachelor s degree in computer engineering, Information Technology, Management Information Systems, or a related field</p><p></p></section>
<br><p>We are looking for a dynamic and detail-oriented <strong>Admin cum Sales Coordinator</strong> to join our team in Kuwait. The ideal candidate will act as a vital link between the sales team, management, and clients — ensuring smooth day-to-day administrative operations while supporting sales activities to achieve business targets.</p><br><p><strong>Sales Coordination:</strong></p><ul><li><p>Coordinate with the sales team to process customer orders, quotations, and follow-ups</p></li><li><p>Prepare and issue sales quotations, invoices, and delivery orders</p></li><li><p>Track sales orders from initiation to delivery, ensuring timely execution</p></li><li><p>Liaise with clients regarding order status, pricing, and product availability</p></li><li><p>Maintain and update customer database and sales records (CRM)</p></li><li><p>Support the sales team in preparing reports, BDA, and proposals</p></li><li><p>Coordinate with 3PL logistics/warehouse for stock availability and delivery schedules</p></li><li><p>Handle customer inquiries and resolve minor issues/complaints professionally</p><br></li></ul><p><strong>Administrative Support:</strong></p><ul><li><p>Manage day-to-day office administration and documentation</p></li><li><p>Prepare and maintain files, contracts/agreement, and correspondence</p></li><li><p>Handle incoming calls, emails, and client communications</p></li><li><p>Assist in scheduling meetings, appointments, and coordinating with other head office.</p></li><li><p>Maintain proper filing systems (both physical and digital) & attendance record coordinating with head office team. </p></li><li><p>Prepare purchase orders and coordinate with customers as required</p></li><li><p>Assist HR/management with basic administrative tasks when needed</p></li><li><p>Ensure smooth office operations and support management with ad-hoc tasks</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong knowledge of MS Office (Excel, Word, PowerPoint, Outlook)</p></li><li><p>Excellent communication skills in English (Arabic is an added advantage)</p></li><li><p>Strong organizational and multitasking abilities</p></li><li><p>Good negotiation and customer service skills</p></li><li><p>Valid Kuwait residency/transferable visa preferred</p></li></ul>
<h2 class="h5">Job description</h2>
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<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Reports to the TLSF Manager. Responsible for the full spectrum of maintenance operations; oversee Go/No-Go Testing of all government furnished equipment retrograded from the forward deployed sites for redistribution. Manages refurbishment programs for deep cleaning, upgrade, repair and configuration of IGX and other electronic systems. Directs and supervises Maintenance Support Teams (MST) supporting communication towers, telephony switching systems, and other communication systems. Manage field and sustainment maintenance to all strategic communications systems under the command of the 160th Signal Brigade, its subordinate units and the RCC. Monitors production for compliance with scheduling directives, cost factors, and standards. Develops performance standards, conducts employee counseling, and makes suggestions for formal and informal performance appraisals. Manages the calibration of Government Furnished Property (GFP) test equipment assigned to the Program. Directs, controls, and supervises antenna and tower maintenance in their respective countries, or areas they may be deployed too. Plans and coordinates scheduled maintenance visits for antenna/towers as required. Responsible for providing trip reports to the TLSF Manager as work is performed and completed. Performs a variety of duties pertaining to the operation, maintenance and repair of antennas and associated mounting hardware, tower systems, waveguide, lighting equipment and grounding systems. Will be responsible for accountability of Government Furnished Property (GFP) in their possession or under their control. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position. Responsibilities + Provides guidance and mentoring to personnel assigned to the section. + Processes Purchase Requests required to support daily maintenance operations. + Reviews receipt, control and processing of work orders. Collects and analyzes data necessary to manage resources. Monitors material stock level to support maintenance activities. + Advises the Program Management of the status of work orders and scheduling of maintenance schedule. May be required to prepare and present briefs on maintenance-related activities. + Maintains situational awareness of logistics and maintenance activities at all operational sites, including the status of any operational, maintenance, and resource issues, including the glide path for the resolution of any of these issues. + Manage and monitor the Test, Measurement and Diagnostic Equipment (TMDE) Repair and Calibration program. + Ensures obligations are being fulfilled as per the Performance Work Statement (PWS). + Monitors staffing levels and creates projections to ensure proper manning is maintained in all situations; to include adequate coverage during vacation/holiday periods and for replacement of personnel who are projected to depart. + Provides direct communication and coordination with associated military counterparts (such as Brigade S-4 and S-3) to facilitate mission support. + Establishes rapport and effectively maintains liaison and coordination between the working elements of the department, management, customers and staff. + Help develop best/alternative solutions to maintain smooth operations. Will work with and in conjunction with other departmental sections to accomplish all required taskings. + Supervises and directs the Antenna Maintenance Support Team (AMST) in the performance of on-site and off-site routine and emergency maintenance support on towers, antennas, transmission lines and associated equipment. Perform quality assurance/quality control inspections on work performed. + Performs organizational level repair maintenance through off-site general Support maintenance of support equipment including disassembly, testing, fault isolation and piece part replacement. Also performs technical inspections to determine maintenance requirements and approximate repair costs. + Coordinates with sites and Operations and Maintenance staff in scheduled/unscheduled maintenance to ensure maximum system availability is maintained. + Conducts, attends, and prepares for meetings and briefings as required. + Performs other duties and assignments assigned. Qualifications + Qualifications + Security Clearance: + Ability to obtain a National Agency Check with Inquires (NACI) in order to obtain a Common Access Card (CAC). + Ability to obtain and maintain a Secret level security clearance is preferred. + Education / Certifications: One-year related experience may be substituted for one year of education if a degree is required. + High School diploma or GED required. + Cardiopulmonary Resuscitation (CPR) Training & Certification (Provided by the contract.) + Tower training: Tower Safety & Rescue; Height & Harness Safety Course or equivalent + Requires a training certificate which meets one of the following requirements: + OSHA 1910 (Fall Protection Requirements) + OSHA 1926 (Fall Protection Requirements) + ANSI/ASSE Z359 + Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree for three years general experience. + Experience with a customer service-oriented company. + 3-5 years of supervisory preferred. Must have knowledge and comply with OSHA 29 CFR Standard 1910.268 for all tower and antenna work. Must have the ability to comprehend and interpret complex technical data. Must have familiarity with logistical, maintenance, and purchasing operations. + Must be familiar with maintenance operations, transportation, logistical, supply and services, military operations. + Experience with a customer service-oriented company. + Skills & Technology Used: + Proficiency in using a computer - desktop or laptop. + Proficiency in using Microsoft productivity software. + Proficiency in using Email client software. + Other software / work management tools as directed + Harness and fall protection equipment + Supervisory / Budgetary Responsibilities + Direct and supervises employees assigned to Maintenance Support Team (MST) + Process Purchase Requests to support daily maintenance missions + Update proprietary applications regarding: + Update section employee daily status, leave, sick, on site, etc. + Verify and track accomplishment of section monthly or quarterly safety and compliance training + Purge section employee expired certifications + Verify section employee compliance training in Virtual Training Record + Verify section vehicle logs are being kept accurately and uploaded + Review weekly training compliance reports for accomplishment prior to suspense. + Review and approve leave forms ensuring before approval all compliance training is current. + Coordinate transportation and integration of new and returning employees. + Document and promptly counsel poor performance and policy violations. + Enforce all V2X, GO 1, and dress code policies. + Provide annual employee appraisal feedback in a professional and constructive manner. + Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism. + Ensure the safety of personnel and monthly safety inspections are properly conducted. + Communicate effectively up and down the chain of command. + Manage work schedules. + Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC) + Work with employees and HR when emergencies or abnormal circumstances occur. + To the best of your ability, render all decisions based upon our company values and principles of Integrity, Respect, Responsibility, and Professionalism. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<p><h4>Position summary</h4>
<p>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p> <b>Job Purpose</b></p><p> To support and enhance organizational effectiveness by participating in job design and structure, performance management, and talent development initiatives. This role also supports HR operations by contributing to employee engagement, streamlining processes through automation, analysing HR data, and assisting across core HR functions and projects to support a productive and positive company culture.</p><p> </p><p> <b>Key Roles and Responsibilities</b></p><p><b>Policies and Procedures</b></p><ul><li>Implement the HR department’s set policies and procedures and comply with the company’s other policies.</li></ul><p><br></p><p><b>HR Generalist Responsibilities</b></p><p> </p><p><b><u>Organization Structure and Job Design</u></b></p><ul><li>Update organizational charts (organigrams) for departments across the company.</li><li>Conduct job analysis and develop job descriptions for new roles within the company.</li><li>Review and revise existing job descriptions in alignment with company policy.</li></ul><p> </p><p><b><u>Performance Management</u></b></p><ul><li>Support the annual performance management cycle, from planning, execution, and closure.</li><li>Deliver training and provide guidance to staff on performance management systems, tools, and best practices.</li><li>Conduct thorough reviews and audits of performance appraisals to ensure accuracy and completeness; identify key observations and recommend appropriate follow-up actions, such as performance improvement plans.</li><li>Collaborate with managers to define, refine, and update Key Performance Indicators (KPIs) aligned with strategic goals.</li><li>Interpret and analyze performance data to identify trends, gaps, and opportunities for growth and development.</li><li>Collaborate with managers to design and implement performance improvement plans that address individual and/or team challenges.</li></ul><p><br></p><p><b><u>Talent Development</u></b></p><ul><li>Support the Training Needs Analysis (TNA) exercise to identify skill gaps and recommend training solutions.</li><li>Research, evaluate, and recommend high-quality training providers.</li><li>Organize internal and external training programs, including logistics and vendor coordination.</li><li>Evaluate training effectiveness through feedback and performance outcomes.</li><li>Collaborate with managers to develop individual and/or team development plans. </li><li>Contribute to talent initiatives including succession planning, promotion assessments, high-potential identification, and mentorship programs.</li><li>Maintain training records, reports and talent development dashboard.</li><li>Coordinate and support student and graduate training programs, to ensure meaningful learning experiences.</li></ul><p> </p><p><b><u>Other Responsibilities</u></b></p><ul><li>Contribute to initiatives aimed at strengthening employee engagement and fostering a positive company culture.</li><li>Gather, analyze, and present HR data to inform decision-making.</li><li>Assist in the automation and digitization of HR processes to improve efficiency, streamline workflow, and enhance overall productivity.</li><li>Support the development, implementation, and communication of HR policies and procedures.</li><li>Participate in cross-functional HR projects and initiatives.</li><li>Provide support across key HR functions including talent acquisition, onboarding, compensation and benefits, employee relations, and offboarding.</li><li>Perform other HR-related duties as assigned by the HR Manager.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p> <b>Job Requirements</b></p><p> <b>Educational Qualification</b></p><ul><li>Bachelor’s degree in human resources, business administration or related field.</li></ul><p> </p><p> <b>Work Experience</b></p><ul><li>Minimum of 5 years of experience in the same or related field.</li><li>Experience in job analysis, job description writing, performance management systems, KPI development, training needs analysis, talent development strategies, and technical knowledge across human resource functions.</li></ul><p><br></p><p> <b>Behavioural Competencies </b></p><ul><li> Accountability</li><li>Attention to detail</li><li>Time management</li><li>Communication Skills</li><li>Interpersonal skills</li><li>Teamwork and collaboration</li></ul><p> </p><p> <b>Language Skills</b></p><ul><li>Proficiency in English and Arabic languages.</li></ul><p> </p></div>
Classification: Institutional Support<br><br>Reports To: Manager - Talent Acquisition & Employee Relations<br><br>Location: Kuwait City, Kuwait<br><br>About The American International University<br><br>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.<br><br>For more information, visit: www.aiu.edu.kw<br><br>Position Overview<br><br>The Talent Acquisition Specialist is responsible for managing the end-to-end recruitment process to attract, identify, and hire qualified talent in support of the organization’s workforce needs. The role involves developing effective sourcing strategies, screening and assessing candidates, coordinating interviews, managing recruitment documentation, and ensuring a positive candidate experience. The Talent Acquisition Specialist works closely with hiring managers and internal stakeholders to understand staffing requirements and ensure timely and effective hiring decisions.<br><br>Key Responsibilities<br><br>Manage end-to-end recruitment processes, including sourcing, screening, interviewing, and extending offers. Collaborate with hiring departments to understand position requirements, timelines, and workforce planning needs. Draft and post job advertisements in accordance with AIU branding guidelines. Source candidates through job boards, Linked In, agency partnerships, and other professional networks. Guide selected candidates through relocation logistics, visa documentation, and onboarding. Maintain accurate applicant tracking data, recruitment reports, and candidate databases. Assist in drafting employment contracts in line with policies and labor regulations. Perform additional HR-related duties as assigned.<br><br>Required Skills And Qualifications<br><br>Strong communication and interpersonal skills with the ability to work across diverse stakeholders and time zones. Proficiency in applicant tracking systems and online sourcing tools. Strong organizational skills with the ability to manage multiple vacancies simultaneously. Detail-oriented and capable of handling confidential information with discretion. Ability to work independently and collaboratively within a team environment.<br><br>Education And Experience<br><br>Bachelor’s degree (required). Minimum of 6 years of recruitment experience; international or higher education sector exposure preferred. Experience drafting job advertisements and employment contracts. Familiarity with labor regulations and recruitment compliance requirements is an advantage.<br><br>How To Apply<br><br>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs<br><br>Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment immediately.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p><span>The Network Assurance Analyst is responsible for reviewing the operator’s network elements and operational systems and the implementation of controls to detect/prevent/mitigate errors affecting potential or generated revenue.</span></p><br><p><span>Responsibility:</span></p><br><ul><li><p><span>Identify "risk", operational and financial impacts relating to systems and network elements and facilitate the implementation of required controls to mitigate identified risks.</span></p><br></li><li><p><span>Troubleshoot revenue programs and billing system parameters for accurate and proper billing set up and price rating accuracy.</span></p><br></li><li><p><span>Carry out revenue assurance activities for revenue streams monitoring and follow up alarms raising by RA system and other controls assurance activities.</span></p><br></li><li><p><span>Asses implemented controls for efficiency and effectiveness and develop and monitor KPIs for difference core areas of revenue streams</span></p><br></li><li><p><span>Conduct review of revenue booking and conduct analysis of revenue and other important trends</span></p><br></li><li><p><span>Participate in cross-functional teams to resolve revenue assurance and network assurance issues and develop/implement the necessary controls.</span></p><br></li><li><p><span>Maintain Revenue Assurance department systems, system upgrades, software upgrades and hardware implementation.</span></p><br></li><li><p><span>Engage in Zain’s general network projects and assess the impact of such project on RA functions and end customers.</span></p><br></li><li><p><span>Perform acceptance testing for the new developed RA adapter, new software/application release or upgrades to ensure functionality and adherence to Zain's standards.</span></p><br></li><li><p><span>Work with vendors to implement, maintain and enhance revenue assurance initiatives throughout the business.</span></p><br></li><li><p><span>Assure the integrity of RA system’s data and maintain the accuracy of the system’s reference data.</span></p><br></li><li><p><span>Monitor the daily performance and usage trends generated by the revenue assurance tool.</span></p><br></li><li><p><span>Perform cross-systems validation to assure systems synergy.</span></p><br></li><li><p><span>Create, maintain, and enhance best practice standards in written evidence, analytical charts, and written reports/presentations.</span></p><br></li><li><p><span>Document the department’s existing workflows and processes</span></p><br></li><li><p><span>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</span></p><br></li><li><p><span>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</span></p><br></li><li><p><span>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminate hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activitie</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><b><span>Skills:</span></b></p><br><ul><li><p><span>Ability to communicate, present and influence all levels of the organization</span></p><br></li><li><p><span>Expertise in revenue assurance systems</span></p><br></li><li><p><span>Excellent understanding of network elements and their assurance within the telecom sector</span></p><br></li><li><p><span>Understanding of modelling, financial accounting and reporting</span></p><br></li><li><p><span>Ability to run deep dive analyses</span></p><br></li><li><p><span>Experience with data mining, analytics, dashboards and problem structuring</span></p><br></li><li><p><span>Understanding of SQL to query and manipulate large data sets for analysis</span></p><br></li><li><p><span>Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</span></p><br></li><li><p><span>Clear ability to understand the dynamics of financial data to extract relevant information</span></p><br></li><li><p><span>Excellent written and verbal communication skills</span></p><br></li><li><p><span>Ability to analyze a situation and produce creative, original and useful solutions</span></p><br></li><li><p><span>Understanding of designing KPIs, reports, dashboards</span></p><br></li><li><p><span>Strong understanding of telecommunications products, trends and technology markets</span></p><br></li></ul><p><span>Education Level & Major: Bachelor’s degree in computer engineering, Information Technology, Management Information Systems, or a related field</span></p><br> <br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview ***This position is physically located in Kuwait in support of WEXMAC*** Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. This position is for the Management Operations Center Manage (MOC) supporting WEXMAC in Kuwait. The MOC Manager support role is expected to oversee and coordinate the operational aspects of ongoing projects across the entire program and serves as a liaison between program management, directorates, and site management teams. This role is responsible for the schedule and technical performance of the WEXMAC KU program. As MOC Manager, you will lead an operations team to capture and analyze workload, lessen costs, enhance quality, improve performance and reliability, and increase the overall competitiveness of our service delivery line. This position serves as a key client contact on status and performance as well as anticipating and fulfilling client needs to ensure contract compliance and mission assurance. The MOC Manager assesses project issues and in coordination with the respective directorates develops mechanisms for monitoring project progress. This role involves problem-solving and requires interaction with multiple directorates, including Public Works, Information Management, Installation Logistics, Emergency Services, Community Services, Supply Chain, Business Advisories, and Program Managers. Specific tasks include ensuring contract compliance IAW the Technical Data Package (TDP), monitoring contract workload, CDRL submittals, developing and managing METs, and analyzing directorate submittals. The position will be expected to interact daily with directorate resources to ensure all program requirements are met and ensure that all supported contracts meet their delivery schedule, cost, and performance requirements. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Develop detailed work plans, schedules, resource plans, and status reports and oversee the development and delivery of all program and contract deliverables, ensuring adherence to timelines, contract requirements, and quality standards. + Prepares, develops, and coordinates the Mile Execution Tracker (MET) to meet all program and contract objectives. Ensures program schedules are horizontally and vertically integrated. + Work closely with the Site Managers and Directors in the planning and execution of tasks and projects to ensure requirements are met, communication is open and transparent, and any issues are resolved in a timely manner. + Perform risk and opportunity management (RSKOM) functions for the contract scope in concert with the overall program objectives. + Generation of reports, logs and metrics as determined by the Program Management Team . This includes daily/weekly/monthly reports, monthly performance metrics, and other reports as requested. + Conducts project status and review meetings with key program stakeholders and is responsible for project tracking and analysis. + Interface with the WEXMAC Professionals or US Government customers as needed. + Provide programmatic, technical, and analytical guidance to the program team. Recommend and take action to direct the analysis and solutioning of problems. + Other assigned duties as assigned by the Manager. Qualifications Minimum Qualifications: Education/Certifications: One-year related experience may be substituted for one year of education, if degree is required. + + Must be CAC eligible and/or able to obtain a Common Access Card (CAC) + Must be a U.S. Citizen + A valid driver’s license and the ability to obtain a U. S. Government Motor Vehicle Operator’s License and host nation Driver’s License, is required. Education: + + BS/BA Degree or equivalent Experience: Experience: + + Minimum of 5 years experience in Base Operations and Support Service contracts. Skills: + + Ability to generate reports, logs and metrics as determined by the Program Management Team. This includes daily/weekly/monthly reports, monthly performance metrics, and other reports as requested + Ability to provide performance objectives, periodic performance evaluations, performance improvement plans, on-the-job training, mentorship and leadership to personnel assigned as your direct reports. + Ability to develop draft communications, as needed, for TO management relating to corporate services bulletins, updates, upcoming trainings, and reporting changes. + Extremely proficient with project management systems (Microsoft Project, Excel, PowerPoint, and Word). Working Conditions: + + Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. + Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). + Includes some industrial production environment conditions as well. Physical Requirements: + + Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. + Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. + Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. + Must comply with all Fire and Safety Regulations and post policies. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<p>Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. Develop detailed work plans, schedules, resource plans, and status reports and oversee the development and delivery of all program and contract deliverables, ensuring adherence to timelines, contract requirements, and quality standards. Prepares, develops, and coordinates the Mile Execution Tracker (MET) to meet all program and contract objectives. Ensures program schedules are horizontally and vertically integrated. Work closely with the Site Managers and Directors in the planning and execution of tasks and projects to ensure requirements are met, communication is open and transparent, and any issues are resolved in a timely manner. Perform risk and opportunity management (RSKOM) functions for the contract scope in concert with the overall program objectives. Generation of reports, logs and metrics as determined by the Program Management Team . This includes daily/weekly/monthly reports, monthly performance metrics, and other reports as requested. Conducts project status and review meetings with key program stakeholders and is responsible for project tracking and analysis. Interface with the WEXMAC Professionals or US Government customers as needed. Provide programmatic, technical, and analytical guidance to the program team. Recommend and take action to direct the analysis and solutioning of problems. Other assigned duties as assigned by the Manager.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualifications: Education/Certifications: One-year related experience may be substituted for one year of education, if degree is required. Must be CAC eligible and/or able to obtain a Common Access Card (CAC) Must be a U.S. Citizen A valid driver s license and the ability to obtain a U. S. Government Motor Vehicle Operator s License and host nation Driver s License, is required. Education: BS/BA Degree or equivalent Experience: Experience: Minimum of 5 years experience in Base Operations and Support Service contracts. Skills: Ability to generate reports, logs and metrics as determined by the Program Management Team. This includes daily/weekly/monthly reports, monthly performance metrics, and other reports as requested Ability to provide performance objectives, periodic performance evaluations, performance improvement plans, on-the-job training, mentorship and leadership to personnel assigned as your direct reports. Ability to develop draft communications, as needed, for TO management relating to corporate services bulletins, updates, upcoming trainings, and reporting changes. Extremely proficient with project management systems (Microsoft Project, Excel, PowerPoint, and Word). Working Conditions: Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). Includes some industrial production environment conditions as well. Physical Requirements: Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. Must comply with all Fire and Safety Regulations and post policies.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Mechanical Technician</p><br><p><span><strong>Responsibilities:</strong></span></p><br><p><span>-Inspect, repair, maintain, and pressure test Liner Hanger systems and related equipment.<br>-Disassemble, clean, assemble, and refurbish Liner Hanger tools according to OEM procedures.<br>-Diagnose equipment failures and perform troubleshooting and corrective maintenance.<br>-Conduct dimensional inspections, function testing, and quality checks to ensure equipment readiness.<br>-Complete maintenance records, work orders, and inspection documentation accurately.<br>-Ensure compliance with HSE, quality, and operational standards.<br>-Safely operate workshop machinery, lifting equipment, and testing equipment.<br>-Provide technical support and guidance to junior technicians when required.</span></p><br><p><span><strong>Skills:</strong><br>-Liner Hanger equipment maintenance and repair and wellbore cleaning WBC and Cementing Head<br>-Mechanical troubleshooting and failure analysis<br>-Pressure testing and function testing<br>-Assembly and disassembly of downhole tools<br>-Precision measuring and quality inspection<br>-Reading technical drawings and maintenance procedures<br>-Root cause analysis and problem-solving<br>-Strong safety awareness and teamwork</span></p><br><p><span><strong>Qualifications:</strong><br>-Diploma in Engineering or related discipline.<br>-4-6 years of experience in Liner Hanger equipment repair and maintenance within the Oil & Gas industry.<br>-Hands-on experience with hydraulic and mechanical Liner Hanger systems, running tools, packers, and related downhole equipment.<br>-Knowledge of pressure testing, dimensional inspection, and equipment certification processes.<br>-Forklift, crane, or lifting equipment certification preferred.<br>-Ability to work in a workshop and field support environment.<br>-Willingness to travel up to 10% as required.</span></p><br><p>SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law.</p><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: 4 to 6 years of related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Dean School of Education</p>
<p> </p>
<p>Classification: Executive / Academic Leadership<br>Reports To: Vice President for Academic Affairs (VPAA)<br> <br>About The American International University</p>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</p>
<p> </p>
<p>For more information, visit: www.aiu.edu.kw </p>
<p> </p>
<p>School of Education Profile</p>
<p>The School of Education prepares future educators, educational leaders, and professionals through excellence in teaching, research, innovation, and community engagement. The School is committed to developing graduates who demonstrate professional competence, ethical leadership, critical thinking, and a commitment to lifelong learning. Through strong partnerships with schools, educational organisations, and the wider community, the School contributes to the advancement of education in Kuwait and beyond.</p>
<p> </p>
<p>Scope of Work</p>
<p>The Dean of the School of Education provides strategic, academic, and administrative leadership to advance the School's mission of excellence in teaching, research, and community engagement. The Dean is responsible for academic planning, curriculum development, faculty leadership, student success, quality assurance, accreditation, budgeting, and resource management. The role fosters research, innovation, and partnerships with educational institutions and industry while ensuring compliance with institutional policies and accreditation standards to support the School's continued growth and academic excellence while promoting excellence in teaching, educational research, innovation, international collaboration, and student success</p>
<p> </p>
<p>Key Responsibilities</p>
<ul>
<li>Provide overall leadership and management for the School of Education, including oversight of full-time and adjunct faculty, academic programs, and administrative operations.</li>
<li>Lead the development, implementation, and continuous improvement of curricula and academic programs to ensure excellence in teaching, learning, and alignment with national and international educational standards.Manage the School s budget, resource allocation, and strategic planning.</li>
<li>Drive faculty recruitment, mentoring, performance review, and professional development.</li>
<li>Promote a culture of research and scholarship across the School; support faculty and student research activities.</li>
<li>Establish and maintain an Education Advisory Board comprising representatives from schools, educational organisations, government agencies, and relevant professional bodies to ensure programmes remain aligned with national priorities and professional expectations.</li>
<li>Lead and coordinate accreditation efforts and quality assurance activities (institutional and programmatic), including familiarity with American accreditation frameworks and lead and coordinate institutional and programme accreditation activities, ensuring compliance with applicable national and international quality assurance and accreditation standards (e.g. CAEP, AAQEP or equivalent where appropriate).</li>
<li>Ensure the School s website and public communications accurately reflect programs, achievements, and student opportunities.</li>
<li>Foster industry and community partnerships, internships, and experiential learning opportunities for students.</li>
<li>Represent the School in university leadership meetings and contribute to institution-wide strategic initiatives.</li>
<li>Manage the School's budget, resource allocation, strategic planning, and operational performance.</li>
<li>Lead the development of new academic programmes and specialisations.</li>
<li>Promote external funding and research partnerships.</li>
<li>Support postgraduate programme development.</li>
<li>Foster innovation in teaching, digital learning, and educational technologies.</li>
<li>Build partnerships with schools, ministries, and international universities.</li>
<li>Contribute actively to the University's strategic planning, institutional effectiveness, student recruitment, faculty development and internationalisation initiatives.</li>
</ul>
<p> </p>
<p>Reporting Departments (If Applicable)</p>
<ul>
<li>Faculty within the School of Education</li>
<li>Administrative and program support staff</li>
</ul>
<p> </p>
<p>Minimum Qualifications: </p>
<p>The ideal candidate shall demonstrate experience in professional and academic positions, as well as a strong record in teaching and outstanding academic achievements at the international level. The successful candidate will demonstrate sustained scholarly achievement through internationally recognised research, publications, conference participation, and professional engagement., in addition to possessing the following degrees, qualifications, and professional experience:</p>
<p> </p>
<ul>
<li>Earned PhD from a recognised university in Education or a closely related discipline.</li>
</ul>
<ul>
<li>Appointment at the rank of Full Professor or eligibility for appointment at that rank.</li>
<li>An internationally recognised record of teaching, research, scholarly publications, research supervision and academic leadership appropriate for appointment as Full Professor.</li>
<li>Demonstrated senior academic leadership experience, preferably as Dean, Associate Dean, Head of School or Department Chair.</li>
<li>A clear vision for developing higher education in general and for the School in particular.</li>
<li>Full familiarity with the credit hour and academic year (semester) system.</li>
<li>Distinguished managerial experience in the affairs of higher education, preferably at the level of a college dean in a reputable university.</li>
<li>Demonstrated experience with institutional and programme accreditation, quality assurance, assessment, curriculum review and continuous improvement.</li>
<li>Acumen in the area of human resources and administrative and financial concepts, practices, policies, and procedures.</li>
<li><br></li></ul>
<p> </p></div></section>
<div><div ><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span Times New Roman", serif; font-size: 11pt;"><div ><p class="MsoHeading7" ><strong><u><span >Accountabilities</span></u></strong></p></div>Customer:</span></strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><ul ><li><span Times New Roman", serif; font-size: 11pt;">Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner</span></li><li><span Times New Roman", serif; font-size: 11pt;">Ensure that a high level of professional rapport is developed and maintained with all customers</span></li><li><span Times New Roman", serif; font-size: 11pt;">Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required</span></li><li><span Times New Roman", serif; font-size: 11pt;">Maintain a regular call cycle to existing DHL Customers to build strong, multi level relationships within the company to maintain existing DHL sales revenue as customers continue to trade</span></li><li><span Times New Roman", serif; font-size: 11pt;">Probe, question and understand completely the customers needs and requirements to understand where DHL’s service offering can add value to the customers business</span></li><li><span Times New Roman", serif; font-size: 11pt;">Identify potential and negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers, in a profitable manner.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span Times New Roman", serif; font-size: 11pt;">Internal:</span></strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><ul ><li><span Times New Roman", serif; font-size: 11pt;">Liaise with every department that is responsible for customers</span></li></ul><div><font face="Times New Roman, serif"><div ><p ><strong><span >Process:</span></strong></p></div><ul ><li><font face="Times New Roman, serif">Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional (sales) profitable revenue from new customers</font></li><li><font face="Times New Roman, serif">Monitor credit issues and liase with Customer Accounting Department and be aware of issues with no payment and take action where necessary to ensure Outstanding money is collected</font></li><li><font face="Times New Roman, serif">Update and maintain call details on COMET, ensure appropriate IBS forms are updated so that all information is accessible for future reference and monitoring</font></li><li><font face="Times New Roman, serif">Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently</font></li><li><font face="Times New Roman, serif">Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early</font></li></ul><div><div ><p class="MsoHeading7" ><strong><u><span >Skills / Qualifications</span></u></strong></p><p class="MsoHeading7" ><strong><u><span ><br></span></u></strong></p></div><div ><p ><span >Problem Solving:</span></p><div ><p ></p><ul ><li><span >There will be many issues that need resolving. Potential customers will have price and service objections that will need to be resolved in order to secure the business.</span></li><li><span >There will also be service issues, billing queries, and other ad hoc problems that will arise.</span></li><li><span >The core function of a Tele Sales agent is to delight the customer by providing the highest possible level of service. This means that all problems must be handled in a fast, efficient and professional manner. In the cases where the agent cannot resolve the issue personally, there are always senior management available to assist.</span></li></ul><div><font face="Times New Roman, serif"><span ><div ><p ><strong><span >Customer Orientation:</span></strong></p><div ><p ></p><ul ><li><span >Is focused on identifying and meeting customer needs. <span> </span>Acts to establish a long term business partnership with internal and external customers.</span></li></ul><div ><br></div></div></div><strong>Planning and Organizing:</strong></span></font></div><div><ul ><li><font face="Times New Roman, serif"><span >Agents are responsible for planning their own calls cycles and daily calls. There is a set guideline for total calls and who must be contacted in a monthly period, but the way in which this is broken down to a daily level is the responsibility of the agent.</span></font></li><li><font face="Times New Roman, serif"><span >The planning and organization will be monitored by the Direct Channel Manager.</span></font></li></ul></div><div ><font face="Times New Roman, serif"><span ><br></span></font></div><div><font face="Times New Roman, serif"><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Decision Making</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">When negotiating rates and contracts, agents are authorised to offer a set range of contract prices. If there is a requirement to offer a higher level of discount to secure the business, then relevant management approval is required. The same applies to problem solving where FOC shipments, credit notes or other solutions are required.</span></li><li><span Times New Roman", serif; font-size: 11pt;">In general, agents are encouraged to make their own decisions wherever possible, within the set guidelines.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div></div></font></div></div><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Results Orientation</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div></div><strong><font face="Times New Roman, serif"><span ></span></font></strong></div><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Teamwork</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions.</span></li></ul></div><br></div></font></div></div><div lucida console", sans-serif; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><font face="Times New Roman, serif" ><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Accountability</span></strong></p><ul ><li><font face="Times New Roman, serif"><span ><div ><span Times New Roman", serif; font-size: 11pt;">Acts responsibly. Can be counted on to keep commitments. Complies with DHL expectations, policies and procedures.<span> <span> </span></span>Builds others' trust in own professionalism, integrity, expertise and ability to achieve results.</span></div></span></font></li></ul><div ><span ><br></span></div><div ><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Communication Skills</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style to the needs of others. Listens attentively and asks questions when needed to clarify information.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div></div><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Self Management</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div><div><font face="Times New Roman, serif"><span ><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Attention to Detail</span></strong></p><ul ><li><font face="Times New Roman, serif"><span ><div ><span Times New Roman", serif; font-size: 11pt;">Is thorough and complete in performing all aspects of the job.<span> <span> </span></span>Stays focused on the details of the job, no matter how small.<span> <span> </span></span>Checks and monitors work to ensure accuracy.</span></div></span></font></li></ul></div></span></font></div></div><div ><br><span><strong ><u>Experience</u></strong></span></div></div><div ><span ><u><br></u></span><div ><span><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Essential:</span></strong></p><p ></p><div ><div ><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Excellent verbal communication skills and interpersonal style</span></li><li><span Times New Roman", serif; font-size: 11pt;">Excellent personal presentation, grooming and hygiene</span></li><li><span Times New Roman", serif; font-size: 11pt;">Excellent organizational skills, including ability to prioritize workload</span></li><li><span Times New Roman", serif; font-size: 11pt;">Ability to effectively contribute as a team member as part of a busy team</span></li><li><span Times New Roman", serif; font-size: 11pt;">Proven ability to work under pressure in a fast paced, time sensitive environment</span></li><li><span Times New Roman", serif; font-size: 11pt;">Demonstrated ability to use initiative/judgement to solve job related issues</span></li><li><span Times New Roman", serif; font-size: 11pt;">Good understanding of DHL Network</span></li><li><span Times New Roman", serif; font-size: 11pt;">Strong problem solving capability</span></li><li><span Times New Roman", serif; font-size: 11pt;">Desire to get the job done</span></li><li><span Times New Roman", serif; font-size: 11pt;">Passion to provide excellent Customer Service</span></li><li><span Times New Roman", serif; font-size: 11pt;">Right first time philosophy</span></li><li><span Times New Roman", serif; font-size: 11pt;">Telephone / Sales experience in a multi-national company with customer interface experience essential.</span></li><li><span Times New Roman", serif; font-size: 11pt;">Driving license an advantage</span></li><li><span Times New Roman", serif; font-size: 11pt;">1 to 2 years of DHL experience (if transferred within)</span></li><li><span Times New Roman", serif; font-size: 11pt;">Good command of English language; Arabic an advantage.</span></li><li><span Times New Roman", serif; font-size: 11pt;">Excellent PC skills (MS Word & Excel)</span></li><li><span Times New Roman", serif; font-size: 11pt;">Numerically literate</span></li><li><span Times New Roman", serif; font-size: 11pt;">Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services.</span></li><li><span Times New Roman", serif; font-size: 11pt;">Well developed communication & selling skills</span></li><li><span Times New Roman", serif; font-size: 11pt;">Professional Telephone Behavior</span></li><li><span Times New Roman", serif; font-size: 11pt;">Customer Services attitude (controlled temperament)</span></li><li><span Times New Roman", serif; font-size: 11pt;">Dedicated, Hardworking and Enthusiastic</span></li><li><span Times New Roman", serif; font-size: 11pt;">Flexible and prepared to work long hours</span></li><li><span Times New Roman", serif; font-size: 11pt;">Reliable</span></li><li><span Times New Roman", serif; font-size: 11pt;">Ability to work under pressure</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div><div><font face="Times New Roman, serif"><span ><br></span></font></div></div><strong ><span Times New Roman", serif; font-size: 11pt;">Educational</span></strong><span Times New Roman", serif; font-size: 11pt;"><span> </span><strong>Qualifications:</strong></span></div><div ><ul ><li><font face="Times New Roman, serif"><span >Minimum Requirement of Bachelor's Degree</span></font></li></ul></div><strong ><span Times New Roman", serif; font-size: 11pt;"><div ><p ></p></div><u></u></span></strong></div></span><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="584" ><tbody></tbody></table></div></div></div></font></div><br class="Apple-interchange-newline"></div><br></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Sous Chef in ensuring the quality, consistency and production of areas of responsibility in kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met <br>• Supervises the preparation and production of all hot or cold food items for buffet and a la carte menu to ensure that they are in compliance with the prescribed recipes and specifications.<br>• Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the food operation (e.g., restaurant, banquet, pastry shop).<br>• Communications production needs to key personnel.<br>• Produces production prep list.<br>• Assists in developing daily and seasonal menu items.<br>• Ensures compliance with all applicable laws and regulations (e.g., HACCP, OSHA, ASI and Health Department).<br>• Assists in estimating daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Understanding employee positions well enough to perform duties in employees’ absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Assumes duties of the Sous Chef in his/her absence.<br>• Assists Chef in daily line up and conducts in his/her absence.<br>Establishing and Maintaining Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Location:</b> Shuwaikh, Kuwait (Head Office)</p><p><b>Reporting To:</b> Business Owner / Management</p><p><b>Role Overview</b></p><p>Our growing restaurant chain and catering business operates across multiple Kuwait governorates, with central operations managed from our small head office in Shuwaikh. We are seeking a detail-oriented General Accountant to oversee our daily financial management, inventory cost controls, and operational metrics. This is a mid-career position combining 80% core financial accounting with 20% operational coordination and vendor communication.</p><p><br></p><p><b>Requirement Note:</b> Moderate to advanced proficiency in <b>spoken Arabic</b> is required for this role.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>1. Core Accounting & Bookkeeping</b></p><ul><li><b>Daily Sales Reconciliation:</b> Reconcile POS reports against cash drawer deposits and credit/K-Net settlements across all branches.</li><li><b>Accounts Payable (AP):</b> Process, verify, and track invoices for food, beverage, and equipment suppliers.</li><li><b>General Ledger:</b> Record daily operational expenses, rent, utilities, and maintenance costs.</li><li><b>Bank Reconciliations:</b> Perform regular reconciliations of bank accounts, credit cards, and internal financial logs.</li></ul><p><b>2. Cost Control & F&B Analytics</b></p><ul><li><b>Inventory & COGS Tracking:</b> Monitor food and beverage stock levels, waste reports, and Cost of Goods Sold.</li><li><b>Catering Job Costing:</b> Calculate precise profit margins, ingredient usage, and labor allocations for specific catering events and large bookings.</li><li><b>Prime Cost Analysis:</b> Track labor hours against sales volume to optimize operational efficiency.</li></ul><p><b>3. Financial Reporting & Payroll</b></p><ul><li><b>Financial Statements:</b> Prepare monthly, quarterly, and annual balance sheets, P&L statements, and income reports directly for the owner.</li><li><b>Payroll Processing:</b> Calculate employee wages, manage payouts, and track tips and allowances.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Accounting & Analysis:</b> Advanced Microsoft Excel, POS system integration, prime cost calculation, catering/event job costing, and cash flow forecasting.</p><p><b>Financial Management:</b> Deep understanding of F&B inventory management, waste control, and COGS variance analysis.</p><p><b>Soft Skills & Execution:</b> Highly self-directed with the ability to work independently, strong time management, sharp attention to detail, and clear cross-functional communication.</p></div>