Job Purpose

Oversee smooth running to the Front of School Reception activities, processes and policies. Oversee smooth running of the TES bus services, coordination with Bus Manager ensuring bus policies and processes are adhered To provide efficient administrative support for the school s expanding Academy programme, ensuring smooth coordination for TES Academy, ECA clubs, EDU Activity Camps, trips, and events that enhance students educational experience beyond the classroom. Developing processes of new systems and processes to enhance efficiency and communication at all levels for Buses and CCAs.

Key Responsibilities

Reception

Ensure the reception area operates smoothly, provides excellent customer service for visitors, pupils, staff and parents. Monitoring all incoming calls, email, queries and ensuring professional and prompt responses. Manage daily tasks linked to accurate Absence, Late and Sick procedures are administered and where necessary brought to relevant staff attention. Ensuring all staff complete two daily registrations reports. Implement and monitor end of day procedures and daily changes. Line Manage the workload for reception/Admin Assistant for Registrations, buses and CCAs providing support and training when required.

Buses

Working closely with Bus Transport managers to provide support and co-ordination for bus service. Acting as a liaison between the bus company and parents to coordinate information on a daily basis. Developing a database of bus pupils for accurate records of bus rotas, end of term and school records. Ensuring timely cut offs for school processing of bus pupils being admitted to the bus service. Developing safe processes and procedure of bus rules and policies and responsible to communicate this in a timely manner. Ensuring daily bus lists are updated accurately, all changes communicated between relevant parties throughout the school, for ECAs, Academies, Swim Squads, BSME & school Productions. Address and resolve, and speedily report any complaints/issues that may arise relating to the bus.

Co-Curricular

Administer and manage the current ECA programme in coordination with the head of CCA programme and Activities Coordinator. Maintain accurate records of all co-curricular activities, being ECA ( currently), future TES academy records, EdU Activity camps, trips and future requirements. Assist with scheduling, timetabling, registration and communication of weekly activities. Develop current manual platforms for all activities and attendance reporting, and assist with development of a new database system when implemented. Develop the requirement to transfer to the Oodo platform platform by August 2026. Provide credible, reconcilable records for each Activity camp. Support communication between staff, students, buses and parents regarding activities, schedules and amendments.

Desired Candidate Profile

Co-Curricular

You should have (essential):

• Undergraduate Degree
• 2+ Years administrative Experience
• Bi-lingual (Arabic & English)
• Article 18 Transferable Residency in Kuwait

Personal Qualities

You should have (desirable):

• An ability to engage with people from all walks of life
• Strong organisational skills
• Strong interpersonal skills