Guzzle PHP Jobs in Kuwait
2738 Jobs Found
<h2 class="h5">Job description</h2>
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<p>The IT Technician role is an exciting opportunity for individuals passionate about technology and problem-solving. As a key player in our IT Services team, you will be responsible for maintaining and supporting our company's IT infrastructure. This position not only offers a chance to work with cutting-edge technology but also provides a pathway for career growth in a dynamic and supportive environment. You will be part of a team that values innovation and encourages continuous learning, ensuring that you are always at the forefront of the latest IT developments.</p><p>In this role, you will engage with various departments to troubleshoot and resolve technical issues, ensuring seamless operations across the organization. Our company prides itself on fostering a collaborative culture where every team member's input is valued. You will have access to training programs and workshops designed to enhance your skills and knowledge, allowing you to progress in your career while contributing to the success of the team.</p><p>As you grow in your position, you will have the opportunity to take on more complex projects and responsibilities, making a significant impact on our IT services. Your contributions will not only improve our internal processes but will also enhance the overall user experience for our employees. Join us in this rewarding journey, where your technical expertise will help shape the future of our IT services.</p><p><b>Responsibilities:</b></p><ol><li>Provide technical support to end-users by diagnosing and resolving hardware and software issues, utilizing problem-solving skills and various support tools to ensure minimal downtime.</li><li>Install and configure computer systems, ensuring that all necessary software is installed correctly and that systems are optimized for performance and security.</li><li>Monitor and maintain network performance, using diagnostic tools to identify and rectify connectivity issues and enhance overall system reliability.</li><li>Assist in the implementation of IT projects, collaborating with cross-functional teams to ensure that project goals are met within established timelines and budgets.</li><li>Document technical processes and procedures, creating user guides and manuals to facilitate knowledge sharing and improve team efficiency.</li><li>Manage inventory of IT equipment, ensuring that all assets are tracked and maintained properly to support organizational needs.</li><li>Provide training and support to employees on new software and technologies, promoting a culture of continuous learning and adaptation to new tools.</li><li>Ensure compliance with IT security policies and best practices, conducting regular audits and assessments to safeguard company data and resources.</li><li>Participate in ongoing professional development, attending workshops and training sessions to stay updated on the latest industry trends and technologies.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficient in troubleshooting hardware and software issues to ensure efficient IT operations.</li><li>Strong knowledge of network protocols and security measures to protect company data.</li><li>Experience with system installation and configuration for optimal performance.</li><li>Ability to document technical processes clearly for team reference and training.</li><li>Excellent communication skills to effectively support and train end-users.</li><li>Familiarity with IT project management principles to contribute to project success.</li><li>Commitment to continuous learning and professional development in the IT field.</li></ul></div>
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<p><b>Job Description:</b></p><p> We are seeking a Business Development Manager to drive growth for our Autodesk CAD/BIM software business in Kuwait. This role focuses on expanding the Autodesk portfolio across AEC, engineering, and infrastructure sectors, including AutoCAD, Revit, Civil 3D, BIM 360/Autodesk Construction Cloud, and related solutions.</p><p><b>Key Responsibilities:</b></p><ul><li>Develop and execute a market-specific sales strategy for Autodesk CAD/BIM solutions in Kuwait</li><li>Identify and pursue new business with architects, engineering firms, contractors, consultants, and government entities</li><li>Build and manage a strong sales pipeline, coordinating with presales and technical teams</li><li>Lead client meetings, product presentations, and solution demonstrations</li><li>Manage RFPs/RFIs, proposals, and commercial negotiations for software licensing and services</li><li>Expand existing accounts through upselling, cross-selling, and renewals</li><li>Stay current on Autodesk's product roadmap, pricing, and market trends</li><li>Collaborate with channel partners to strengthen market coverage</li><li>Monitor KPIs including revenue, market share, and customer satisfaction</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Requirements:</b></p><ul><li>Bachelor's degree in Engineering, Architecture, IT, or a related field</li><li>5–8 years of experience in business development or sales within the AEC/IT/technology solutions space</li><li>Proven experience selling Autodesk software (AutoCAD, Revit, BIM 360, ACC) or similar CAD/BIM platforms</li><li>Strong understanding of the AEC industry, construction workflows, and BIM concepts</li><li>Demonstrated track record of meeting and exceeding sales targets</li><li>Excellent communication, presentation, and negotiation skills</li><li>Fluency in English and Arabic required</li><li>Experience working with partners, distributors, or value-added resellers preferred</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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<b>Overview</b><br><p>Proactively acts as the voice of the customer/partner and internal communities leveraging relevant insights from feedback tools and systems. Identifies and/or translates customer/partner problems into industry solutions. Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Proactively identifies, escalates, and mitigates blockers using appropriate tools. Delivers solutions in line with company methodologies, ensuring proven practices and patterns are followed. Proactively identifies new opportunities for Consumption, Usage & Unified expansion at scale. Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record. Leverages market insights and demand signals. Contributes to leading virtual teams using knowledge of Microsoft architectures and their context in the competitive landscape. Proactively identifies gaps that enable solutions to scale across customers.</p><br><br><br><b>Responsibilities</b><br>Business Impact<br>Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record (e.g., pipeline updates, time tracking). Collaborates across Microsoft and customer/partner teams through on-strategy delivery to achieve customer/partner objectives and increase customer/partner satisfaction. Proactively manages business and technical risks, adapts methodology and applies governance principles to identify, communicate, and minimize business and technical risks. Executes work in compliance with industry and Microsoft guidelines and procedures. Continuously prioritizes among competing demands in their work and identifies where impact occurs with customers, ensuring alignment with business priorities and goals.<br><br>Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation), ensuring proven practices and patterns are followed to prepare customers for operational readiness and achievement of their business goals and targets. Leveraging knowledge of change management proven practices and/or involving the change management team, proactively helps the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Guides customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution to increase retention and expansion opportunities. Provides feedback to Unified Delivery Team on VBDs to refine and further develop content.<br><br>Proactively identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale based on business value to customer/partner and clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Actively listens to and respectfully challenges customers/partners, building trust to then advocate for alternative architectures/solutions/approaches that shape and/or enhance customer requirements. Identifies, and evaluates industry trends (e.g., customer industry verticals, information technology [IT] industry), gathers customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and maps existing architecture and digital transformation solutions to customer/partner business outcomes. Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model.<br><br>Proactively identifies, escalates, and mitigates blockers using appropriate tools and processes to accelerate solution deployment, value realization and usage/consumption. Applies business, technical, industry, and/or enterprise knowledge to architecture or support projects to meet business and information technology (IT) requirements and resolve identified constraints.<br><br><br>Customer Centricity<br>Proactively acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and internal communities leveraging relevant insights from feedback tools and systems. Identifies patterns of feedback across customers/partners/territories/industries and leverages them to develop strategic and actionable insights. Presents business cases to program managers to influence product roadmaps, decision making, bug fix prioritization, and own and drive initiatives as appropriate.<br><br>Identifies and/or translates customer/partner problems into industry solutions aligned with Microsoft product and platform strategy, and explains why and/or how they meet customer/partner outcomes and return on investment (ROI) goals (e.g., via proof of concept, minimally viable product [MVP], rapid prototype) relative to competitive offerings. Proactively helps the customer/partner adopt and use Microsoft product/platform strategy-aligned (cross-solution area) solutions. Builds relationships with technical decision makers (TDMs), and helps build the bridge between TDMs and business decision makers (BDMs). Independently interacts as needed with customers/partners' Chief Information Officer (CIO), Chief Information Security Officer (CISO) and other C-level (CXO) roles to bridge understanding of security, compliance, operational and risk requirements across BDMs, TDMs, CIO and CISO teams, appropriately engaging additional subject matter experts when deeper expertise is required.<br><br>Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Defines customer/partner conditions of success by leveraging an understanding of customer goals. Anticipates and addresses customer/partner dissatisfaction and unmet needs, and executes strategies to improve customer experience, value realization, and acceleration of transformation.<br><br><br>Partner Specialization<br>Identifies and prioritizes several opportunities that align with revenue goals, and orchestrates growth of solution utilization pipeline with partners. Provides assistance with partner and sales teams to bring clarity to specific opportunities through proof of concept and technical pre-sales support.<br><br>Understands solution area-specific market opportunities (e.g., competitor insights) and collaborates with Global Partner Solutions (GPS) business stakeholders to lead and execute initiatives to translate opportunities into actions. Proactively guides and supports partners in developing repeatable offerings, practices, products, and solutions. Advises the partner throughout initial strategic customer implementations.<br><br><br>Technical Leadership<br>Leverages market insights and demand signals to assist leadership in identifying relevant areas in which to drive up-skilling and/or accreditations based on demand. Role models technical readiness, both depth-aligned to solution area priorities and breadth-aligned to Customer Success Unit (CSU)/corporate initiatives (e.g., security, resilience, AI), and influences team to drive their own technical readiness. Acts as a mentor, leading readiness and upskilling activities in the team/organization by educating colleagues on technical and non-technical concepts and sharing proven practices.<br><br>Contributes to leading virtual teams (v-teams) around technologies and customer/partner challenges, and shares ideas, insights, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape. Demonstrates strong industry knowledge and increases recognition for Microsoft solutions by contributing to and sometimes leading presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite) Contributes to intellectual property (IP) and identifies patterns where no IP exists (e.g., CoPilot and AI scenarios) to help build scalable and repeatable models. Participates in external technical and non-technical community events (e.g., conferences, seminars, technical meetups, webcasts, blogs, hackathons) that elevate the Microsoft brand and shares learnings across internal teams.<br><br>Proactively identifies gaps through delivery, communicates those gaps to relevant team members and internal/external stakeholders, and connects gaps and patterns across business and technology areas that drive changes and improvements to products, intellectual property (IP) (both existing and new), technologies, and/or processes/practices that enable solutions to scale across customers. Contributes to the development and modification of Microsoft's structured frameworks and methodologies. Provides thought leadership and innovation to customers/partners and internal communities at the local level.<br><br><br><br><b>Qualifications</b><br><p>Required/minimum qualifications</p><br>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.<br>Additional or preferred qualifications<br>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.<br>4+ years experience working in a customer-facing role (e.g., internal and/or external).<br>4+ years experience working on technical projects.<br>Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).<br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Details</strong></p><p>Job Title Sr. Andorid Developer Job Code KWDEV2-102 Job Country Kuwait Zone Al Asimah Duties & Responsibilities</p><p>Job title: Dotnet Developer Job Type: Permanent Job, Full Time Place of work: Udaipur Working hours: 9 hours (including 1-hour break) Minimum level of Education: Must be Engineering Graduate/ Post Graduate preferred Reporting line: Development Manager / Team Leader / CEO</p><p><strong>Requirements:</strong></p><ol><li>Proven work experience in as a computer software engineer or software developer</li><li>Hands-on experience in designing interactive applications</li><li>Ability to develop software in C, C++, C#, Java or other selected languages</li><li>Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)</li><li>Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, and Spring MVC)</li><li>Experience with test-driven development</li><li>Mastery of software engineering tools</li><li>Ability to document requirements and specifications</li><li>Familiarity with software development methodology and release processes</li><li>Minimum Bachelor degree in Computer Science or Engineering</li></ol><p><strong>Qualities:</strong></p><ol><li>Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.</li><li>Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.</li><li>Prepares and installs solutions by determining and designing system specifications, standards, and programming.</li><li>Improves operations by conducting systems analysis; recommending changes in policies and procedures.</li><li>Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.</li><li>Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.</li><li>Protects operations by keeping information confidential.</li><li>Provides information by collecting, analyzing, and summarizing development and service issues.</li><li>Accomplishes engineering and organization mission by completing related results as needed.</li><li>Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven work experience in as a computer software engineer or software developer</li><li>Hands-on experience in designing interactive applications</li><li>Ability to develop software in C, C++, C#, Java or other selected languages</li><li>Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)</li><li>Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, and Spring MVC)</li><li>Experience with test-driven development</li><li>Mastery of software engineering tools</li><li>Ability to document requirements and specifications</li><li>Familiarity with software development methodology and release processes</li><li>Minimum Bachelor degree in Computer Science or Engineering</li></ul><p><strong>Qualities:</strong></p><ol><li>Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.</li><li>Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.</li><li>Prepares and installs solutions by determining and designing system specifications, standards, and programming.</li><li>Improves operations by conducting systems analysis; recommending changes in policies and procedures.</li><li>Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.</li><li>Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.</li><li>Protects operations by keeping information confidential.</li><li>Provides information by collecting, analyzing, and summarizing development and service issues.</li><li>Accomplishes engineering and organization mission by completing related results as needed.</li><li>Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle</li></ol><p></p></section>
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<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The ADPE-Service Desk Administrator is the front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in person, by phone, using Remedy or via email. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. The ADPE-Service Desk Administrator installs troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office Suites; troubleshoots and resolves network connectivity issues at the desktop level; and joins personal computers (PCs) to local domains as required. The Administrator configures local PC connections to network printers; troubleshoots Microsoft Exchange Server connectivity issues; and installs and troubleshoots other software and peripheral devices as required by the customer. Additionally, this position may also monitor Tier 1/2 server operations and performance using appropriate software applications and tools. The Administrators shall be the Point of Contact for all local enterprise systems issues (regardless of classification), create and/or manage trouble tickets, and monitor status and report outages to Network Operations Center (NOC). Excellent customer service skills are mandatory. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position. Responsibilities + Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required. + Provides telephone customer support for incoming and follow-up calls used for initial troubleshooting. + Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office Suites. Troubleshoots all other site authorized software with IMOs and users. + Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS administration. + Works within a small continuous improvement focused team. Tracks and documents work performed to allow accurate reporting of all Service Desk activities. + Operates and maintains all aspects of server administration to include but is not limited to Microsoft 200X Active Directory, WINS, DNS, DHCP, print queues etc. + Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access. + Installs and configures network printers. + Joins client computers to Microsoft Active Directory domains. + Configures Microsoft Outlook and manages personal folders in all versions of Outlook. + Installs, configures, and maintains security software on military computer systems. + Repairs and maintains desktop and laptop hardware. + Daily administration of Exchange 200X servers and Outlook Web Access. + Proficiency in Microsoft SMS, MOM, SCCM and WSUS. + Performs VERITAS Backup Exec to conduct file server Backup / Restores. + Maintain Systems Availability and perform regular maintenance on equipment. + Proficient at hardware maintenance and troubleshooting of various vender Server platforms including Dell, HP, LTO tape library, fiber switch, and SANs. + Maintaining antivirus / security requirements by the US Army standards and regulations. + Provides user and Microsoft Exchange account maintenance as required. + Performs other duties and assignments as required. Qualifications + Qualifications: + Security Clearance: + Requires an active Secret Clearance + Education / Certifications: One year of related experience may be substituted for one year of education if degree is required. + High School diploma or GED required. Bachelor’s Degree in information technology (IT) or a related field preferred. + This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. + Baseline certifications cannot also be used as a Computing Environment (CE) certification. + The authorized certifications for this job title are listed as follows: + BASELINE: + Cisco: CCNA: Certified Network Associate - Security + Cisco: CCNP: Certified Network Professional - Security + CompTIA: A+ ce + CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024) + CompTIA: CySA+ ce: Cybersecurity Analyst + CompTIA: Network+ ce + CompTIA: Security+ ce + CompTIA: SecurityX ce + GIAC: GCED: Certified Enterprise Defender + GIAC: GCIH: Certified Incident Handler: Certified Incident Handler + GIAC: GICSP: Industrial Cyber Security Professional + GIAC: GSEC: Security Essentials + ISACA: CISA: Certified Information Systems Auditor + ISC2: CISSP (or Associate): Certified Information Systems Security Professional + ISC2: SSCP: Systems Security Certified Practitioner + COMPUTING ENVIRONMENT (CE): + CompTIA: Server + + Microsoft: 365 Certified: Endpoint Administrator Associate + Microsoft: 365 Certified: Enterprise Administrator Expert + Microsoft: 365 Certified: Messaging Administrator Associate + Microsoft: 365 Certified: Modern Desktop Administrator Associate + Microsoft: 365 Certified: Modern Desktop Administrator Associate + Microsoft: 365 Certified: Security Administrator Associate + Microsoft: Certified: Azure Administrator Associate + Microsoft: Certified: Azure Database Administrator Associate + Microsoft: Certified: Azure Security Engineer Associate + Microsoft: Certified: Azure Solutions Architect Expert + Microsoft: Certified: Identity and Access Administrator Associate + Microsoft: Certified: Information Protection Administrator Associate + Microsoft: Certified: Security Operations Analyst Associate + Microsoft: MCSA: SQL 2016 Database Admin + Microsoft: MCSA: SQL 2016 Database BI Development + Microsoft: MCSA: SQL 2016 Database Dev + Microsoft: MCSA: Windows 10 + Microsoft: MCSA: Windows Server 2012 + Microsoft: MCSA: Windows Server 2016 + Microsoft: MCSE: Cloud Platform and Infrastructure + Microsoft: MCSE: Core Infrastructure + Microsoft: MCSE: Database Management and Analytics + Microsoft: MCSE: Enterprise Devices and Apps + Microsoft: MCSE: Private Cloud 2012 + Microsoft: MCSE: Productivity Solutions Expert + Microsoft: MCSE: Server Infrastructure 2012 + Microsoft: MCT: Certified IT Professional + Microsoft: MCT: Certified Systems Administrator + Microsoft: MD-100: Windows Client + Microsoft: MTA: Microsoft Technology Associate + Microsoft: MTA: Windows Server Administration Fundamentals + Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree. + Required to be an expert in all functions relating to a Windows Server operating system environment. + Must be able to apply extensive knowledge of a variety of the IA field’s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems. + Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment. + Experience with a customer service-oriented company. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<ul><li><p>Owns L2/L3 support model, SLA governance, observability stack, incident management, and DORA metrics reporting.</p></li><li><p>Own end-to-end project delivery, including planning, execution, monitoring, and closure, ensuring projects are delivered on time, within scope, and within budget.</p></li><li><p>Manage project governance, reporting, milestones, risks, issues, dependencies, and escalation processes.</p></li><li><p>Coordinate cross-functional teams across business, technology, operations, vendors, and stakeholders to ensure successful delivery.</p></li><li><p>Establish and maintain project plans, delivery roadmaps, resource allocation, and progress tracking.</p></li><li><p>Govern project timelines, scope changes, and priorities while ensuring alignment with business objectives.</p></li><li><p>Facilitate stakeholder communication, steering committee updates, status reporting, and decision-making processes.</p></li><li><p>Manage delivery risks, issues, and dependencies, driving mitigation actions and ensuring timely resolution.</p></li><li><p>Ensure adherence to project management standards, delivery methodologies, and organizational governance frameworks.</p></li><li><p>Support operational readiness activities, including transition planning, production deployment coordination, and post-go-live tracking.</p></li><li><p>Monitor project performance metrics and drive continuous improvement across delivery processes.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in software engineering administration, Information Technology, Computer Science, Engineering, or a related field.</p></li><li><p>Project Management Professional (PMP)</p></li><li><p>PRINCE2 Practitioner</p></li><li><p>Certified ScrumMaster (CSM) or Professional Scrum Master (PSM)</p></li><li><p>Agile Project Management (AgilePM)</p></li><li><p>ITIL Foundation (preferred for technology and service delivery environments)</p></li><li><p>Experienced Software Engineering Test Lead/Manager with over 12 years in Quality Engineering including Test Coordinator experience.</p></li><li><p>Overall 10+ years as Operations and Service Delivery lead with strong experience in enterprise application support, AMS/IMS operations, and cross-industry delivery. Drives service excellence, continuous improvement, and risk management to ensure business continuity and high-quality delivery.</p></li><li><p>Proven in governance, incident/problem management, stakeholder engagement, and leading large-scale transitions and modernization.</p></li><li><p>Client Delivery and Operations</p></li><li><p>Software Engineering / Development</p></li><li><p>Team leadership</p></li><li><p>Stakeholder Governance</p></li><li><p>Continuous improvement</p></li><li><p>Kuwait based / Transferable Visa</p></li></ul>
<div><span style="font-size: 11px;">JOB DETAILS</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">To manage day-to-day IT Service Help Desk operations and resolve all reported technical problems in a timely and effective manner to ensure that the Information Technology department provides a high-quality IT service to its customers</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">KEY ACCOUNTABILITIES</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Help Desk Support</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">1. Gain an understanding of IT issues faced by end users at AEC and properly issue work tickets for easy identification of problem.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">2. Provide support to end users at AEC based on the identified issues and resolve their requests in a timely and effective manner.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">3. Prepare preventive and corrective maintenance schedule on computers, laptops, printers and other authorized peripheral equipment.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">4. Monitor customer feedback on help and support provided and continuously seek improvements – ensure that all inputs from customers are appropriately managed and learn from difficulties faced.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Help Desk Manuals & Trainings</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">1. Manage the preparation of instruction manuals and guides for easy reference by personnel and to ensure clarity on every step of the IT Help Desk process.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">2. Provide training to AEC employees on IT systems and applications. This includes coordinating and contributing to the development of training material, user manual and training curriculum.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Help Desk Records</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">1. Maintain and regularly update a log and record of incoming IT queries/complaints.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Continuous Improvement </span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">1. Support in identifying opportunities for the continuous improvement of systems, processes, and practices while considering international leading practices, improvement of business processes, and cost reduction and providing recommendation to the Head of Information Technology department.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">2. Participate in launching and collecting responses of customer satisfaction survey to ensure that the department can identify critical areas of improvement for the IT department in terms of the services pertaining to its services and support.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">3. Support the IT Infrastructure team in the basic operations related to IT Network, Firewalls, Switches, IP Telephony, and other IT Systems.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">4. Maintain and regularly update an inventory of all applications and systems, in addition to the relevant contracts and agreements with IT vendors.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Policies, Systems, Processes & Procedures </span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">1. Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner. </span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"> </span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Reports </span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">1. Implement an effective reporting system that provides regular reports and on the relevant activities within the Help Desk section to ensure the availability of Help Desk information for effective decision making.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Health, Safety & Environment </span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Comply with all relevant health, safety and environmental management policies, procedures and controls to ensure a healthy and safe work environment.</span></div><div><span style="font-size: 11px;"><br></span></div><div><br></div><p><strong>Desired Candidate Profile</strong></p><div><span style="font-size: 11px;">QUALIFICATIONS AND EXPERIENCE </span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">• Bachelor’s Degree in Information Systems Technology, Computer Science or relevant field</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Valid Driving License.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">• 5-7 years’ experience in the field of IT</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Experience in a funding institution of a similar size and nature is desirable </span></div><div><span style="font-size: 11px;"><br></span></div><div><br></div>
<ul><li><p>Owns test strategy, BDD framework, automation coverage targets, and QA team co-management.</p></li><li><p>Lead the QA automation testing function, ensuring efficiency, reliability, and scalable automated testing across software applications.</p></li><li><p>Define and implement automation testing strategies, frameworks, standards, and best practices aligned with the software delivery lifecycle.</p></li><li><p>Design, develop, and maintain automated test scripts for functional, regression, API, integration, and end-to-end testing.</p></li><li><p>Select and implement appropriate automation tools and frameworks to improve test coverage, execution speed, and quality assurance effectiveness.</p></li><li><p>Integrate automated testing into CI/CD pipelines to support continuous testing and faster software releases.</p></li><li><p>Review requirements, user stories, and technical specifications to create comprehensive test scenarios and automation plans.</p></li><li><p>Manage automated test execution, analyze results, identify defects, and collaborate with development teams for resolution.</p></li><li><p>Maintain automation frameworks, improve test stability, and reduce manual testing efforts through continuous optimization.</p></li><li><p>Establish QA automation metrics, reporting dashboards, and quality indicators to track testing effectiveness.</p></li><li><p>Support defect management, root cause analysis, and production issue validation.</p></li><li><p>Provide technical guidance, coaching, and mentoring to QA automation engineers.</p></li><li><p>Ensure adherence to testing standards, quality processes, and organizational governance requirements. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in computer science, Software Engineering, Information Technology, Computer Engineering, or a related field.</p></li><li><p>ISTQB Certified Tester (Foundation Level / Advanced Test Automation Engineer)</p></li><li><p>Certified Selenium Tester or equivalent automation framework certification</p></li><li><p>Certified Agile Tester (CAT)</p></li><li><p>Kuwait / Transferable </p></li></ul>
<p>A Backend / Integration Lead (Java) is typically responsible for leading the design, development, and integration of backend systems, APIs, and enterprise applications while mentoring developers and coordinating with stakeholder.</p><br><ul><li><p>Technical lead for Backend Squad. Owns Java Spring Boot services, and API design. </p></li><li><p>Design and develop scalable, secure, and high-performance backend applications using Java and Spring Boot. </p></li><li><p>Define backend architecture, coding standards, design patterns, and development best practices.</p></li><li><p>Design, develop, and maintain RESTful APIs, microservices, and enterprise integration services.</p></li><li><p>Lead system integration with internal and external applications using REST, SOAP, messaging platforms, and event-driven architectures.</p></li><li><p>Ensure API security, versioning, documentation, and governance using industry standards.</p></li><li><p>Review code, conduct technical design reviews, and enforce quality assurance practices.</p></li><li><p>Mentor and coach backend developers, providing technical guidance and performance feedback.</p></li><li><p>Design and optimize database interactions, including SQL queries, stored procedures, and transaction management.</p></li><li><p>Analyze and resolve complex production issues, perform root cause analysis, and implement preventive measures.</p></li><li><p>Drive application performance tuning, scalability improvements, and system reliability initiatives.</p></li><li><p>Implement automated units, integration, and performance testing to ensure software quality. </p></li><li><p>Ensure compliance with security, data privacy, and organizational governance requirements.</p></li><li><p>Evaluate and recommend new technologies, frameworks, and architectural approaches to improve backend capabilities.</p></li><li><p>Manage technical risks, estimate development effort, and contribute to project planning and resource allocation.</p></li><li><p>Coordinate release planning, deployment activities, and post-production support. </p></li><li><p>Produce and maintain technical documentation, including architecture diagrams, API specifications, and operational procedures.</p></li><li><p>Work closely with cross-functional teams to ensure seamless integration between enterprise systems and third-party platforms.</p></li><li><p>Monitor application health, availability, and performance using logging, monitoring, and observability tools, and lead continuous improvement initiatives </p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Bachelor's degree in one of the following:</strong></p><ul><li><p>Computer Science</p></li><li><p>Software Engineering</p></li><li><p>Computer Engineering</p></li><li><p>Information Technology</p></li><li><p>Information Systems (or a closely related field)</p></li></ul><p><br></p><p><strong>Preferred Certifications</strong></p><ul><li><p>Oracle Certified Professional (Java)</p></li><li><p>AWS Certified Developer or Solutions Architect</p></li><li><p>Microsoft Azure Developer Associate</p></li><li><p>Kubernetes (CKA/CKAD)</p></li><li><p>Scrum Master or Agile certifications</p></li><li><p>TOGAF (for enterprise architecture roles)</p></li><li><p>Technical Lead with 10+ years of experience specializing in Integration activities and deliver end-to-end APIs and solutions to integrate Portal / Mobile with different backend system.</p></li><li><p>Analyze and optimize integration of Mobile applications with different backend system to have the best experience of online shopping.</p></li><li><p>Kuwait/ Transferable Visa</p></li></ul>
<div><span style="font-size: 11px;"><b>ABOUT THE JOB</b></span></div><div><span style="font-size: 11px;">We are seeking an ambitious, hands-on Mission Operations Specialist to lead the deployment, user training, and day-to-day operational success of our Connected Warfare products in Kuwait.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Based out of our UAE office, you will be the primary technical and operational bridge to our Kuwaiti defense and national security customers. This is not a desk job. You will be on the ground in Kuwait up to 50% of the time, working directly with end-users, setting up tactical mesh networks, integrating sensors, and ensuring our command and control (C2) software performs flawlessly in the field. </span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">This is an execution-focused role designed for a highly capable, technically minded professional ready to take immense ownership of a key GCC defense account.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Key Responsibilities:</b></span></div><div><span style="font-size: 11px;">Orchestrate Tactical Deployments: Lead the physical deployment and configuration of our Connected Warfare hardware, software, and sensor networks in support of Kuwaiti customer missions.</span></div><div><span style="font-size: 11px;">Train the Operator: Design and deliver hands-on training to military, security, and tactical operators, ensuring they are fully capable of utilizing our mesh networks and C2 systems.</span></div><div><span style="font-size: 11px;">Bridge the Gap to Engineering: Work side-by-side with users in the field to understand their specific workflow challenges, translating real-world operational requirements back to our engineering teams in the UAE and globally.</span></div><div><span style="font-size: 11px;">Drive Local Account Success: Build trust-based relationships with mid-level officers and technical stakeholders in Kuwait to ensure high system adoption and uncover future mission needs.</span></div><div><span style="font-size: 11px;">Cross-Functional Execution: Coordinate with UAE-based logistics, legal, and engineering teams to ensure deployments in Kuwait are executed seamlessly and meet strict timelines.</span></div><div><span style="font-size: 11px;">WHAT WE’RE LOOKING FOR</span></div><div><span style="font-size: 11px;">Mission-First Mindset: You put the needs of the customer and the mission first. You are motivated by the opportunity to radically evolve national and international defense capabilities.</span></div><div><span style="font-size: 11px;">Extreme Ownership: We look for owners. You will be entrusted with high levels of responsibility in Kuwait. You must be comfortable stepping up, solving vague technical problems, and driving tasks to completion on the ground without constant supervision.</span></div><div><span style="font-size: 11px;">Technical & Tactical Aptitude: We are first and foremost a deep-tech company working with machine learning, distributed networking, and sensor fusion. You must have a strong desire to understand how complex hardware/software systems operate and be comfortable troubleshooting them in high-pressure field environments.</span></div><div><span style="font-size: 11px;">Collaboration & Adaptability: You thrive in unstructured environments and enjoy working as part of a flat, low-ego, fast-moving team that values teamwork over hierarchy.</span></div><div><span style="font-size: 11px;">WHAT YOU’LL DO:</span></div><div><span style="font-size: 11px;">Serve in a customer-facing capacity, working directly with Kuwaiti defense/security entities to deploy Connected Warfare products.</span></div><div><span style="font-size: 11px;">Own the delivery of operational contracts, including system setups, performance monitoring, and creating user engagement roadmaps.</span></div><div><span style="font-size: 11px;">Design and implement user feedback loops to gather, triage, and prioritize requirements and software bugs found during field use or training exercises.</span></div><div><span style="font-size: 11px;">Provide direct input to product development teams to drive features that enhance user workflows and operational efficiency.</span></div><div><span style="font-size: 11px;">Travel frequently between the UAE and Kuwait (up to 50% travel) to support active operations, field testing, and training events.</span></div><div><span style="font-size: 11px;"><b>REQUIRED QUALIFICATIONS:</b></span></div><div><span style="font-size: 11px;">Prior experience in field operations, technical deployment, defense technology, tactical communications, systems integration, or technical customer success roles.</span></div><div><span style="font-size: 11px;">Strong technical aptitude with a proven ability to troubleshoot hardware, software, and basic IP networking/RF communications in the field.</span></div><div><span style="font-size: 11px;">Outstanding interpersonal and communication skills, with the ability to build rapport with tactical operators and technical teams.</span></div><div><span style="font-size: 11px;">Excellent written and spoken English.</span></div><div><span style="font-size: 11px;">Based in the UAE (or willing to relocate) with a passport/visa status that allows for rapid, seamless travel to Kuwait.</span></div><div><span style="font-size: 11px;">Ability to obtain and maintain necessary local security clearances required for Kuwaiti military and government installations.</span></div><div><span style="font-size: 11px;"><b>PREFERRED QUALIFICATIONS:</b></span></div><div><span style="font-size: 11px;">Academic background in Engineering, Computer Science, Information Technology, or a related technical field.</span></div><div><span style="font-size: 11px;">Prior experience or familiarity with military operations, C2 (Command & Control) systems, intelligence workflows, or unmanned systems.</span></div><div><span style="font-size: 11px;">Experience configuring or troubleshooting tactical networks, sensors, or edge-computing devices.</span></div><p><strong>Desired Candidate Profile</strong></p><ul><li>Prior experience in field operations, technical deployment, defense technology, tactical communications, systems integration, or technical customer success roles.</li><li>Strong technical aptitude with a proven ability to troubleshoot hardware, software, and basic IP networking/RF communications in the field.</li><li>Outstanding interpersonal and communication skills, with the ability to build rapport with tactical operators and technical teams.</li><li>Excellent written and spoken English.</li><li>Based in the UAE (or willing to relocate) with a passport/visa status that allows for rapid, seamless travel to Kuwait.</li><li>Ability to obtain and maintain necessary local security clearances required for Kuwaiti military and government installations.</li><li>Academic background in Engineering, Computer Science, Information Technology, or a related technical field.</li><li>Prior experience or familiarity with military operations, C2 (Command & Control) systems, intelligence workflows, or unmanned systems.</li><li>Experience configuring or troubleshooting tactical networks, sensors, or edge-computing devices.</li></ul>
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<p><b>DEPARTMENT</b>: Information and Communication Technology</p><p><b>Unit</b>: Business Systems</p><p><br></p><p><b>FUNCTION</b>:</p><p><br></p><p>Responsible for designing, developing, deploying, and maintaining software applications, specifically using the Microsoft .Net framework. Develop and support front end and backend components of an application.</p><p><br></p><p><b>PRIMARY TASKS:</b></p><p><br></p><ol><li>Gather and understand requirements and transform them into useful applications in line with the service goals.</li><li>Build responsive user interfaces using HTML, CSS, JavaScript, and front-end frameworks.</li><li>Build server-side components and APIs using .NET, C#, ASP.NET, and other related technologies.</li><li>Design and implement relational database systems using SQL Server.</li><li>Write code to integrate with databases such as MySQL, MSSQL, and Oracle Databases.</li><li>Write clean, maintainable, and efficient code.</li><li>Debug and troubleshoot issues and implement fixes in a timely manner.</li><li>Optimize applications for maximum speed, scalability, and security.</li><li>Test applications to ensure they meet requirements and are free of bugs.</li><li>Analyze, evaluate, and document user requests for new and modified systems and applications that may leverage existing technologies or incorporate new ones that need to be researched and evaluated.</li><li>Collaborate with other team members to deliver high-quality software solutions.</li><li>Stay up to date with new technologies and best practices in web development.</li><li>Follow the university rules and regulations.</li><li>Perform other related duties as assigned.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>ESSENTIAL:</b></p><p><b><span></span></b></p><ul><li>Bachelor’s degree in relevant field.</li><li>Minimum 3 years of relevant experience.</li><li>Experience in C#, ASP.Net, and SQL Server.</li><li>Good understanding of front-end technologies such as HTML, CSS, and JavaScript.</li><li>Familiarity with software design patterns, unit testing, and continuous integration/deployment.</li><li>Understanding of web development concepts.</li><li>Ability to work in a fast-paced environment and deliver high-quality work under tight deadlines.</li><li>Excellent problem-solving and communication skills.</li><li>Experience with agile software development methodologies is preferred.</li></ul></div>
<p>Who Are We We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p><p>The Job in a Nutshell We are looking to hire a dynamic and energetic Sales Executive to join our team. This role is crucial in driving Foodics growth by sourcing, closing, and actively maximizing revenue from new and existing partners, particularly focusing on selling our SaaS software to restaurants. The Sales Executive will play a pivotal role in expanding our international reach and boosting collaboration with digital third-party integration apps. If you are passionate about sales, technology, and thrive in a fast-paced environment, we want to hear from you!</p><p><b>What Will You Do</b></p><ul><li>Achieve Targets: Maintain a high closing ratio on qualified leads. Meet and exceed daily, weekly, and monthly KPIs to hit sales targets.</li><li>Lead Generation and Acquisition: Generate new leads by leveraging digital marketing campaigns and participating in industry networking events. Convert demo sessions into confirmed sales.</li><li>Relationship Management: Establish relationships with new strategic partners and maintain positive business relationships with existing and potential partners to ensure future sales.</li><li>CRM Proficiency: Use CRM systems to follow up on projects and cases related to customers, ensuring meticulous tracking and reporting of sales activities.</li><li>Data-Driven Approach: Leverage data and CRM insights to inform sales strategies and optimize performance.</li><li>Pipeline Generation: Proven ability to generate a sales pipeline that is four times the monthly quota.</li><li>Skill Development: Complete all scheduled training sessions on new product features and advanced sales techniques. Achieve high scores on product knowledge assessments.</li><li>Innovative Mindset: Foster a creative and dynamic startup attitude, contributing innovative ideas to drive business growth.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>What Are We Looking For</h2><ul><li><strong>Educational Background:</strong> BS/BA degree in Business, Information Technology, Computer Science, or a related field.</li><li><strong>Sales Experience:</strong> 2-3 years of direct sales experience in Information Technology, FMCG, Software, or SaaS industries is preferred. Talented fresh graduates with a passion for SaaS sales will also be considered.</li><li><strong>Analytical Skills:</strong> Strong analytical and problem-solving abilities.</li><li><strong>Communication Skills:</strong> Excellent communication skills in English and Arabic. Fluency in other languages is a plus.</li><li><strong>Mobility:</strong> Valid driver s license and access to a personal car, with a willingness to conduct fieldwork.</li><li><strong>Independence:</strong> Self-starter with the ability to work independently across functional groups and manage multiple initiatives simultaneously.</li><li><strong>Adaptability:</strong> Flexibility to thrive in a fast-paced and evolving environment.</li><li><strong>Passion:</strong> Enthusiasm for technology and being part of a fast-growing SaaS company.</li></ul><h2>Who Will Excel</h2><ul><li>Previous experience in the SaaS, technology, or F&B industry.</li><li>A proactive approach with a track record of exceeding sales targets.</li><li>A collaborative team player with a passion for driving growth and innovation.</li></ul>
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<b>Overview</b><br>With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.<br>We are looking for a highly motivated and passionate <strong>Data Security Cloud Solution Architect (CSA)</strong> to drive our customer's security transformation on the Microsoft 365 Platforms. This is a customer-facing role, owning the security-focused technical relationship and strategy between the customer and Microsoft as well customer engagements, including architecture, implementation, and operational health.<br>The ideal candidate will have <strong>hands-on project delivery experience</strong> in customer-facing roles and success in leading in-depth <strong>technical data security architecture discussions</strong> with senior customer executives, Enterprise Security Architects, Enterprise Architects, IT Management, and Developers to Secure our customer's technology estate and drive Security as an enabler for Microsoft security solutions. <br><br><br><b>Responsibilities</b><br><strong>Trusted Advisor</strong> - Empower customers in their Microsoft Security adoption journey, being hands on with them to envision and define a Secure strategy, Architecture, and implementation of necessary security controls aligned with Microsoft 365 Azure Data Security workloads while ensuring operational health.<br><strong>Security Services Acquisition and Expansion </strong>- Position and deliver solutions that drive Data Security products usage with a focus on Microsoft Purview. Collaborate with Azure Infrastructure, Data, Apps teams to expand Security of cloud migration and AI projects. <br><strong>Understand Customer/Partner Technical Environment</strong> - Accelerate Business Value of overall Security adoption by improving security posture and ensuring that the solution exhibits "Secure by Design" and Zero Trust framework. <br><strong>Architecture Design and Deployment</strong> - Run Architectural Design Session to build a plan for implementing the data security solution — governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production<br><strong>Practice Development</strong> - Collaborate and orchestrate with other Cloud Solution Architects and Microsoft stakeholders including FastTrack, partner, and Microsoft Services in developing complex end-to-end Enterprise solutions with the Microsoft Security platform<br><strong>Voice of the Customer</strong>- Be a Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.<br><br><b>Qualifications</b><br>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business,<br>Cybersecurity, or related field 5+ years experience in data security technologies, cybersecurity, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.<br>Candidates should have broad experience in security and expertise around related technologies and concepts such as Zero Trust , threat management,<strong> AI Security, Data Security </strong>and Extended Detection & Response (XDR) and Identity. Candidates should have knowledge as a data security engineer or consultant to understand industry trends and competitive landscape, advise customers on ways to strengthen their security posture or health, and land customer value through security.<br>The technical aptitude and experience to learn new cloud security technologies and understand relevant cloud security market trends.<br>Knowledge of cloud security platforms and competitors. Breadth of technical security experience and knowledge, with depth / Subject Matter Expertise in following security solutions:<br><ul><li><strong>Data Security - Microsoft Purview (hands on project delivery experience required) - </strong>Data Protection, Governance, Compliance, Data Loss Prevention, Data Security POsture Management / AI Data Security</li><li><strong>Threat protection - </strong>Microsoft Defender XDR, Defender for Cloud, Endpoint, Identity and O365 </li><li>Identity and Access Management (Microsoft Entra)</li></ul>Microsoft certifications in those technologies prefered. <br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ZAIN2400 - Network Assurance • Operation Zain Kuwait • Division Finance • Location Kuwait - Kuwait City • Closing Date 30-Jul-2026</p><p>About the Role</p><p>The Network Assurance Analyst is responsible for reviewing the operator s network elements and operational systems and the implementation of controls to detect/prevent/mitigate errors affecting potential or generated revenue.</p><p>Responsibility:</p><ul><li>Identify "risk", operational and financial impacts relating to systems and network elements and facilitate the implementation of required controls to mitigate identified risks.</li><li>Troubleshoot revenue programs and billing system parameters for accurate and proper billing set up and price rating accuracy.</li><li>Carry out revenue assurance activities for revenue streams monitoring and follow up alarms raising by RA system and other controls assurance activities.</li><li>Asses implemented controls for efficiency and effectiveness and develop and monitor KPIs for difference core areas of revenue streams</li><li>Conduct review of revenue booking and conduct analysis of revenue and other important trends</li><li>Participate in cross-functional teams to resolve revenue assurance and network assurance issues and develop/implement the necessary controls.</li><li>Maintain Revenue Assurance department systems, system upgrades, software upgrades and hardware implementation.</li><li>Engage in Zain s general network projects and assess the impact of such project on RA functions and end customers.</li><li>Perform acceptance testing for the new developed RA adapter, new software/application release or upgrades to ensure functionality and adherence to Zain's standards.</li><li>Work with vendors to implement, maintain and enhance revenue assurance initiatives throughout the business.</li><li>Assure the integrity of RA system s data and maintain the accuracy of the system s reference data.</li><li>Monitor the daily performance and usage trends generated by the revenue assurance tool.</li><li>Perform cross-systems validation to assure systems synergy.</li><li>Create, maintain, and enhance best practice standards in written evidence, analytical charts, and written reports/presentations.</li><li>Document the department s existing workflows and processes</li><li>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</li><li>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li><li>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminate hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activitie</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Skills:</h2><ul><li>Ability to communicate, present and influence all levels of the organization</li><li>Expertise in revenue assurance systems</li><li>Excellent understanding of network elements and their assurance within the telecom sector</li><li>Understanding of modelling, financial accounting and reporting</li><li>Ability to run deep dive analyses</li><li>Experience with data mining, analytics, dashboards and problem structuring</li><li>Understanding of SQL to query and manipulate large data sets for analysis</li><li>Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</li><li>Clear ability to understand the dynamics of financial data to extract relevant information</li><li>Excellent written and verbal communication skills</li><li>Ability to analyze a situation and produce creative, original and useful solutions</li><li>Understanding of designing KPIs, reports, dashboards</li><li>Strong understanding of telecommunications products, trends and technology markets</li></ul><h2>Education Level & Major:</h2><p>Bachelor s degree in computer engineering, Information Technology, Management Information Systems, or a related field</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>As a Senior Network Administrator, you will be responsible for the design, implementation, and maintenance of the company's network infrastructure. You will work closely with the IT team to ensure that the network meets the needs of the organization and remains secure and reliable. You will also provide technical support and troubleshooting for network issues. Direct Supervisor: Manager – Network, IT Department: PWC Technology Job Classification: Sr. Professional Matrix Supervisor: none Direct Report/s: none Local Kuwait Regional _________ Global Your Responsibilities • Design and implement network solutions based on business requirements • Configure and maintain network equipment, including switches, routers, and firewalls • Monitor and optimize network performance • Perform routine network maintenance tasks, such as software upgrades and patch management • Troubleshoot network issues and provide timely resolution • Collaborate with other IT teams to ensure seamless integration of network infrastructure • Stay up to date with the latest network technologies and trends </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Your Qualifications • Bachelor's degree in Computer Science, Information Technology, or a related field • Minimum of 5 years of experience in network administration or a related role • Cisco Certified Network Professional (CCNP) certification or equivalent • Strong knowledge of networking concepts and protocols, such as TCP/IP, DNS, DHCP, VLANs Your Proficiencies • Experience with network monitoring and troubleshooting tools • Excellent problem-solving skills and attention to detail • Effective communication and collaboration skills • Ability to work independently and handle multiple tasks • Knowledge of security best practices and experience with network security technologies • Analytical and troubleshooting skills </p></div>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an IT coordinator, you’re not just providing comprehensive IT support – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Provide exceptional service:</strong> Promptly address technology equipment and connectivity service requests to ensure smooth operation of technology infrastructure, IT systems, and cellular services in compliance with Hilton Technology Network (HTN) standards.</li>
<li><strong>Keep tech equipment running smoothly:</strong> Maintain and manage inventory of technology equipment, hardware, software, and related assets.</li>
<li><strong>Perform tech installations:</strong> Install, set up, and break down A/V, communication, networking, and IT equipment in guest rooms, meeting spaces, and hotel work areas.</li>
<li><strong>Provide end-user training:</strong> Offer technical support and training for hardware and software issues.</li>
<li><strong>Handle guest billing:</strong> Process equipment and service billing for guests, address internal and external concerns, and authorize necessary billing adjustments to ensure guest satisfaction.</li>
<li><strong>Document maintenance activities:</strong> Record completed repairs, routine maintenance, and special service requests for all technology equipment and flag any issues requiring further attention.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality; acting with integrity and always doing the right thing; inspiring others through leadership; a belief that teamwork drives the best outcomes; a sense of ownership and accountability; and a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p>Technical lead for Web Squad (React.js). Owns web portal delivery, component library, and frontend architecture.</p><br><ol><li><p>Lead React.js development practices across the Web Squad.</p></li><li><p>Provide guidance on:</p></li></ol><p>-React component design</p><p>-Hooks and reusable logic</p><p>-State management approaches</p><p>-Frontend testing strategies</p><p>-Performance optimization</p><p>-Modern JavaScript/TypeScript practices</p><p>-Conduct technical reviews and ensure adherence to coding standards.</p><p>-Resolve complex technical challenges and guide developers toward effective solutions.</p><br><ol start="3"><li><p>Own the end-to-end technical delivery of web portals and front-end applications.</p></li><li><p>Provide technical leadership throughout the application lifecycle, including design, development, testing, deployment, and support.</p></li><li><p>Translate business requirements and UX designs into scalable frontend solutions.</p></li><li><p>Ensure web portals meet performance, usability, accessibility, and security standards.</p></li><li><p>Manage technical dependencies with backend services, APIs, and external integrations.</p></li><li><p>Define and maintain frontend architecture standards and best practices.</p></li><li><p>Design scalable React.js application structures using modern frontend patterns.</p></li><li><p>Establish guidelines for:</p><p>-React component design</p><p>- Application structure</p><p>- State management</p><p>- Routing</p><p>- API integration</p><p>- Error handling</p><p>- Performance optimization</p><p>- Code organization</p></li></ol><br><ol start="11"><li><p>Review and approve frontend technical designs and implementation approaches</p></li><li><p>Drive architectural improvements and reduction of frontend technical debt.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in computer science, Software Engineering, Information Technology, Computer Engineering, or related technical discipline.</p></li><li><p>React.js or JavaScript/TypeScript professional certifications</p></li><li><p>Web accessibility certification (e.g., WCAG-related training)</p></li><li><p>Experienced Packaged App Development professional leading technical and functional project application delivery. Brings 10+ years in Microsoft web development using C#, API services, and SQL technologies, with strengths in project management, sprint planning, application design, testing, debugging, and client support.</p></li><li><p>Kuwait based / Transferable Visa</p></li></ul>
<ul><li><p>Technical lead for Mobile Squad. Owns iOS/Android/Harmony OS delivery, code quality, and architecture decisions for the mobile platform. </p></li><li><p>Lead the Mobile Applications Squad, providing technical leadership and guidance across all mobile development initiatives.</p></li><li><p>Own the end-to-end delivery of mobile applications on iOS, Android, and HarmonyOS platforms.</p></li><li><p>Define and enforce mobile architecture, coding standards, and best practices to ensure high-quality, scalable, and maintainable solutions.</p></li><li><p>Conduct code reviews and oversee technical deliverables to ensure compliance with architectural and quality standards.</p></li><li><p>Drive technical decision-making, resolve complex development challenges, and support production issue resolution.</p></li><li><p>Collaborate with product owners, UX/UI designers, QA engineers, and backend teams to deliver high-quality mobile solutions.</p></li><li><p>Monitor application performance, security, and reliability, and recommend continuous improvements to enhance the mobile platform.</p></li><li><p>Mentor and coach mobile developers, fostering technical excellence and knowledge sharing within the team </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in computer science, Software Engineering, Information Technology, Computer Engineering, or a related field.</p></li><li><p>Google Associate Android Developer or Android Developer Certification</p></li><li><p>Apple App Development with Swift Certification</p></li><li><p>Huawei Certified ICT Professional (HCIP) – HarmonyOS (preferred)</p></li><li><p>Microsoft Certified: Azure Developer Associate or AWS Certified Developer – Associate</p></li><li><p>Scrum Master (PSM or CSM) or Agile-related certification</p></li><li><p>Technical Lead with 10+ years of experience specializing in mobile application architecture and cross platform development using React Native & Flutter, delivering enterprise-grade solutions for large-scale, regulated, and high-traffic organizations.</p></li><li><p>Proven track record in defining mobile strategies, building scalable and secure applications, and leading end-to-end delivery across iOS and Android platforms.</p></li><li><p>Kuwait based - Transferable Visa </p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Research and identify potential Schools, Universities, Colleges, Training Institutes, Government Education Bodies, Corporate Learning Centers and Educational Organizations across Kuwait and GCC countries.</li><li>Assist the Business Development team in generating qualified leads, scheduling meetings, and supporting institutional sales activities.</li><li>Conduct outbound calls, emails, LinkedIn outreach, and follow-ups with prospective clients.</li><li>Present and demonstrate LearnX by KICCPA, including its Learning Management System (LMS), School Management System (SMS), ERP modules, AI-powered learning tools, assessment capabilities, reporting dashboards, communication features, and academic administration functionalities.</li><li>Develop a strong technical understanding of LearnX to confidently explain platform architecture, user roles (students, teachers, parents, administrators), integrations, cloud accessibility, security, scalability, and digital learning workflows.</li><li>Understand client requirements and recommend suitable LMS, SMS, ERP, and AI-enabled education solutions based on institutional needs.</li><li>Assist in preparing proposals, presentations, commercial documents, and solution documentation.</li><li>Build and maintain a database of prospective institutional clients using CRM or internal systems.</li><li>Conduct market research on education technology trends, digital transformation initiatives, and competitor solutions within Kuwait and GCC.</li><li>Coordinate with technical, implementation, and product teams to ensure seamless communication, demonstrations, onboarding, and deployment support.</li><li>Maintain accurate records of sales activities, client interactions, and pipeline updates.</li><li>Support the team in achieving business development targets and revenue objectives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Pursuing or recently completed a Bachelor's/Master's degree in Business Administration, Marketing, Sales, Commerce, Information Technology, Computer Science, or a related discipline.</li><li>Strong interest in Business Development, B2B Sales, SaaS, Enterprise Software, or the EdTech industry.</li><li>Excellent verbal and written communication skills in English (Arabic is an added advantage).</li><li>Good interpersonal, presentation, and relationship-building abilities.</li><li>Basic knowledge of Microsoft Office (Excel, PowerPoint, Word) and Google Workspace.</li><li>Basic understanding of cloud-based software, web applications, and digital learning platforms.</li><li>Self-motivated, proactive, and willing to learn technical products.</li><li>Strong presentation, negotiation, and communication skills.</li><li>Confidence in speaking with institutional clients over phone, email, and virtual meetings.</li><li>Research and analytical skills.</li><li>Basic understanding of Learning Management Systems (LMS), School Management Systems (SMS), ERP solutions, or SaaS platforms.</li><li>Ability to understand and explain technical product features to non-technical stakeholders.</li><li>Basic understanding of CRM tools.</li><li>Target-oriented mindset with a positive attitude.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>Responsibility:<br>•<br>Lead and manage the SRE team to ensure effective monitoring, observability, and reliability practices across all digital channels.<br>•<br>Own and govern the Dynatrace platform, ensuring optimal utilization, standardization, and continuous improvement.<br>•<br>Define, implement, and evolve the observability strategy in alignment with business and technology goals.<br>•<br>Oversee monitoring operations for applications, infrastructure, and digital platforms (e.g., mobile apps and websites).<br>•<br>Ensure the development and standardization of dashboards, alerts, and business KPIs across all services.<br>•<br>Drive automation initiatives (e.g., auto-remediation, alert optimization, workflow automation) to improve efficiency and reduce manual effort.<br>•<br>Ensure full observability coverage for all new services, features, and system integrations.<br>•<br>Lead performance monitoring and optimization efforts to enhance system stability and user experience.<br>•<br>Oversee integrations between monitoring tools and other enterprise systems.<br>•<br>Establish and enforce best practices, standards, and governance for monitoring and incident management.<br>•<br>Ensure effective root cause analysis (RCA) practices and follow-up actions to prevent recurrence.<br>•<br>Monitor and report on system performance, availability, and reliability metrics.<br>•<br>Ensure proactive identification of risks, issues, and performance bottlenecks.<br>•<br>Validate and approve monitoring configurations, alerting strategies, and dashboard designs.<br>•<br>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies, Group policies and report any information/physical security breaches, non-compliance gaps or incidents to the supervisor/manager immediately<br>•<br>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait<br>•<br>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminates hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activities to all youth .<br>What We Need From You<br>Skills:<br>•<br>Manage team workload, priorities, and resource allocation to ensure service reliability and operational efficiency.<br>•<br>Provide technical guidance, coaching, and mentorship to team members.<br>•<br>Set performance objectives and conduct regular evaluations for team members.<br>•<br>Collaborate with development, infrastructure, and business teams to ensure alignment and effective communication.<br>•<br>Operating Systems & Infrastructure Awareness<br>•<br>Troubleshooting & Root Cause Thinking<br>•<br>Intermediate - Networking background<br>•<br>Intermediate - Programming and development (Java script, React, React Native etc.)<br>•<br>Intermediate - SQL/ PLSQL<br>Education Level & Major: Bachelor s degree in Computer Science, Information Technology, Software Engineering, or a any related field.<br>About Application Process<br>If you meet the criteria and you are enthusiastic about the role, we would welcome your application.<br>To<br>complete the application you would need the following document(s):<br>• Resume/CV<br>• Passport-size photograph<br>• Highest Education Qualification<br>• Copy of Civil ID/Passport<br>Apply for This Vacancy<br>Back<br></div></section>