Customer Service Jobs - Capital Governorate (Kuwait) Kuwait

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY</b> Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: Less than 1 year related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Miel Groups is looking for talented individuals to join our culinary and service teams. We pride ourselves on "Good Food, Great Service" come be a part of it!</p> <p>Restaurant Service Staff</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 3 years of experience in fine dining restaurants</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><u>Responsibilities</u></p><p>&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Determines need for repairs by road test, by use of mechanical testing devices, by questioning customer about vehicle’s performance, or by visual inspection of vehicle.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Estimates cost of repair and prepares itemized work order, listing costs of parts and labor</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deals with customer face to face and over the phone</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Checks that the vehicle documentation is correct</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Verifies and updates vehicle information on computer</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Raises job cards and invoices</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinates with customers to identify and record the fault or services required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Extensively liaises with clients and respective internal department or workshop etc. related to estimated time of job completion and to arrange alternative temporary replacement courtesy vehicle for client’s usage.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Books the customer vehicles for services and repairs.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepares overall progress and invoicing.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Arranges the collection and delivery of customer vehicles.</p><p>&nbsp;</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><u>Functional &amp; Behavioural Skills Required</u></p><p>&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strive to achieve defined sales targets while maximizing profit</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent interpersonal, communication and presentation skills</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Awareness of the automotive products, industry and brands</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Effective Decision Making based on analysis, wisdom, judgment and experience.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent Follow Up skills</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good sales planning and customer management skills</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Exhibit high standards of professional conduct, ethics and integrity</p><p>&nbsp;</p><p>&nbsp;</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>FIELD TECHNICIAN III This is a pipelining requisition for future opportunities. Software Support Representative (SSR Make an impact. GDIT has exciting opportunities for Software Support Representatives supporting mission critical programs installing, configuring, and maintaining C5ISR systems in support of the Army Software &amp; Innovation Center to help ensure today is safe and tomorrow is smarter for the Warfighter. Meaningful work and Impact: We are currently accepting applications for the following skillsets:Distributed Common Ground Systems-Army (DCGS-A)Joint Automated Deep Operations Coordination System (JADOCS)Joint Battle Command-Platform (JBC-P)Mounted Mission Command-Software (MMC-S)Sustainment Automation Support Management Office (SASMO)Advanced Field Artillery Tactical Data System (AFATDS)Blue Force Tracker Aviation (BFT-A)</p><p><strong>Locations:</strong> (Southwest Asia, Europe, Korea, and Continental US) <strong>Clearance Requirements:</strong> Active Secret and Top Secret SCI positions</p><p>GDIT IS YOUR PLACEAt GDIT, the mission is our purpose, and our people are at the center of everything we do. </p><p><strong>Growth:</strong> AI-powered career tool that identifies career steps and learning opportunities <strong>Support:</strong> An internal mobility team focused on helping you achieve your career goals <strong>Rewards:</strong> Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off <strong>Community:</strong> Award-winning culture of innovation and a military-friendly workplaceOWN YOUR OPPORTUNITYExplore a career at GDIT and you ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Demonstrated experience with tools/systems as mentioned.</p><p>AA degree and 3-5 years of experience. (will consider other combinations of education, experience and certifications).</p><p>CompTIA Security + CE Certification</p><p>Ability to obtain and maintain medical fitness to deploy.</p><p>Active US Passport for OCONUS positions</p><p>Ability to work extended week in austere environments</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Leidos Defense Sector is hiring a <b>Field Service Technician</b> to support US Army Central G2. The program provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military Intelligence Enterprise IT Systems as well as network administration support for an organization comprised mostly of a Microsoft Enterprise software environment residing on multiple networks.</p> <p> </p> <p>The Field Service Technician will be part of a dynamic team supporting customers throughout the ARCENT Area of Responsibility including both U.S. and coalition personnel.</p> <p> </p> <p>This is a deployed position located at Camp Arifjan, Kuwait.</p> <p> </p> <p>Duty hours are 12 hours per day, 7 days per week, and are subject to local labor laws. This position also requires 24/7 on call availability, including weekends and holidays.</p> <p> </p> <p> <b>Primary Responsibilities: </b> </p> <ul> <li>Provide Tier I and II customer service support as part of a service desk team across multiple networks, facilities, and locations (in-person telephonically or electronically submitted via ticket system); escalate incidents to higher Tier II or Tier III when required</li> <li>Complete basic and advanced hardware and infrastructure work including cable management at both workstations and in-server rooms, workstation installations, checking UPS systems, replacing hardware components of laptops &amp; desktops, basic printer maintenance, etc.</li> <li>Remediate problems with Windows desktops, laptops, printers, digital senders, video teleconference systems, VOIPs</li> <li>Execute basic Active Directory tasks and manage NTFS permissions such as share folder access, etc.</li> <li>Troubleshoot, diagnose, and resolve software issues with MS Office and Outlook, Adobe, Java, PKIs</li> <li>Apply patches and updates to workstations both locally and remotely, and using PowerShell, RDP</li> <li>Track all work in designated incident database tools &amp; systems (such as Remedy), ensure tickets are completed accurately and in a timely manner</li> <li>Support In &amp; Out process users, including creating accounts, setting up workstations, mapping drives, and printers</li> <li>Schedule and de-conflict Video Teleconferences</li> <li>Conduct site surveys and installation of IT equipment</li> <li>Participate in or lead special projects and day to day operations as needed or assigned by the site lead, including surging to alternate locations for customer requirements or to backfill personnel during R&amp;R or other absences</li> </ul> <p> </p> <p> <b>Basic Qualifications:</b> </p> <ul> <li>Bachelor's degree and 2+ years of prior relevant experience. Additional years of experience may be considered in lieu of a degree.</li> <li>Active TS/SCI security clearance (in DISS).</li> <li>Active 8570 IAT II (or higher) Baseline Certification, such as: Security+|ce.</li> <li>Active one Windows Computing Environment certification, such as: MS-900: Microsoft 365 Fundamentals, MD-102: Microsoft 365: Endpoint administrator Associate, etc.</li> <li>Experience resolving Tier I and II hardware, software and application issues (printer, basic network (LAN), scheduling &amp; troubleshooting video tele-conferences (VTCs).</li> <li>Working knowledge of Active Directory Users &amp; Computers, security groups/NTFS permissions, Cisco network/LAN principles, MS Windows 11, MS Office, desktop &amp; laptop hardware, etc.</li> <li>Ability to work 12-hour shifts on-site, 7 days per week.</li> <li>On-call availability 24x7, including weekends and holidays.</li> <li>Current U.S. passport with at least 36 months validity and 5 blank pages.</li> <li>Must successfully complete CRC processing and medical screening and be designated fit for deployment (including medical tests and BMI analysis).</li> <li>Must obtain and maintain host nation work visa, including required local/regional medical testing.</li> <li>Must be willing to live and work in the State of Kuwait or deploy to austere forward locations as required.</li> <li>Must comply with all corporate policies, local site policies, host nation laws, customs, and courtesies.</li> </ul> <p> </p> <p> <b>Preferred Qualifications: </b> </p> <ul> <li>Active IT certification, such as: AZ-802:Windows Server hybrid administrator, CCNA, VCTA, NCDA.</li> <li>Experience with US Intelligence networks and organizations in South-West Asia or on a Camp Arifjan service desk.</li> </ul> <p> </p> <p>AMSOPP1</p> <p> </p> <p>If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 and moving faster than anyone else dares.</p> <u> <b>Original Posting:</b> </u> June 12, 2026<div> <div> <div> <div> <div> <div> <div> <p> </p> <p>For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.</p> </div> </div> </div> </div> </div> </div> </div> <div> </div> <p> </p> <b> <u>Pay Range:</u> </b> Pay Range $59,150.00 - $106,925.00<p> </p> <p>The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><strong>Overview</strong> <br> <br> <p> <strong>***This position is physically located in Kuwait in support of LOGCAP***</strong> </p> <p> </p> <p>Under supervision of the <span>Service Desk Supervisor and/or Manager, The Service Desk, Lead will support the Service Desk Supervisor in operating a walk-in and call-in Work Order Reception Desk. This position provides the Service Desk Lead the opportunity to gain experience in supervising, coordinate, and overseeing the daily Service Order Reception Center operation. This position reports to the Service Desk Supervisor and/or Manager and may exercise general supervision of Service Desk Senior and Technicians. Ensures personnel correctly capture data on maintenance work order requests and preventative maintenance inspection forms for upload into the Computer Maintenance Management System. Must have a home-country Driver s License, and be able to acquire a U.S. Government Driver s License</span> </p> <br> <strong>Responsibilities</strong> <br> <br> <p> <em>This position description is subject to change at any time as needed to meet the requirements of the program or company.</em> </p> <ul> <li>Provides appropriate training to Service Desk Seniors and Service Desk Technicians.</li> <li>Provides guidance and assistance to personnel in accomplishing their assigned duties and responsibilities.</li> <li>Ensures excellent customer service in addressing questions, complaints and requests in a tactful manner via telephone, email and face-to-face interaction.</li> <li>Enforces compliance with PWS and all applicable SOPs, PIOPS and IOPS.</li> <li>Ensures the reliability, completeness, and accuracy of the CMMS database.</li> <li>Oversees the preparation of CDRLs and other required/special reports.</li> <li>Monitors and provides work order status information to the Production Control Manager and/or Operations Manager for reporting to higher management</li> <li>Set priorities, plan and organize tasks.</li> <li>May be required to work rotational schedules. Example: Day, Mid or Night shift.</li> <li>May be asked to work at different locations per mission requirements.</li> <li>Plan and provide day-to-day guidance to accomplish the mission.</li> <li>Understand and improve the strengths and weakness of your team.</li> <li>Deal effectively with difficult customers.</li> <li>Anticipate and manage change and make it work for the team.</li> <li>Pay attention to detail, set, enforce and maintain high standards.</li> <li>Obtain further information for incomplete documents.</li> <li>Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.</li> <li>May perform duties as the Service Desk Supervisor during his/her absence.</li> <li>Performs other duties as assigned</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <ul> <li> <strong>Education/Certifications:</strong> <ul> <li>One year related experience may be substituted for one year of education, if degree is required.</li> <li>High School Diploma or equivalency. Some college courses in business or related field preferred.</li> </ul> </li> <li> <strong>OCN Requirements:</strong> <ul> <li>Must be able to obtain Installation Access Card (IAC)</li> </ul> </li> <li> <strong>Experience:</strong> <ul> <li>At least five (5) years of experience in direct customer service communications.</li> <li>Approximately two (2) years of work in a Service Desk or Customer Service environment.</li> <li>Approximately three (3) years of experience in a leadership role.</li> </ul> </li> <li> <strong>Skills:</strong> <ul> <li>Experience of working in a Service Desk or Customer Service environment</li> <li>Must have a good command of the English language in order to provide effective phone, desk-side and email support</li> <li>Previous supervisory, team leading or management experience</li> <li>Ability to work effectively and exercise sound business judgment in a team environment, as well as independently.</li> <li>Demonstrate ability to deal with all employees and external customers while conveying a positive service oriented attitude.</li> <li>Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.</li> <li>Knowledge of principles and processes for providing customer and personal services.</li> <li>Strong interpersonal and negotiation skills.</li> <li>Collaborative work style fostering cooperation and teamwork.</li> <li>Handle confidential company and employee information with complete discretion.</li> <li>Prioritize responsibilities to handle a demanding workload</li> <li>Ability to work under pressure</li> <li>Ability to communicate in English Able to use the language fluently and accurately on all levels normally pertinent to professional needs. Can understand and participate in any conversation within the range of his experience with a high degree of fluency and precision of vocabulary. Would rarely be taken for a native speaker but can respond appropriately even in unfamiliar situations. Errors of pronunciation and grammar are quite rare. Can handle formal interpreting from and into the language.</li> <li>English reading Ability - Able to read all styles and forms of the language pertinent to professional needs. With occasional use of a dictionary, can read all material in his special field including official and professional documents and correspondence. Can read reasonably legible handwriting without difficulty.</li> <li>English writing ability - Can draft official correspondence and reports in a special field. Control of structure, spelling and vocabulary is adequate to convey the message accurately, but style may be quite foreign. All formal writing needs to be edited by an educated native speaker.</li> <li>Intermediate proficiency in Word, Excel, and Outlook applications.</li> <li>High-level organizational and planning skills to efficiently and accurately manage workflow.</li> <li>Ability to read, analyze, and interpret reports and documents</li> </ul> </li> <li> <strong>Supervisory Responsibilities:</strong> <ul> <li>The Service Desk, Lead will have direct oversight of Service Desk, Seniors and Service Desk Technicians.</li> </ul> </li> <li><br></li></ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're looking for a passionate and customer-focused Customer Success Manager to join our growing team in Kuwait . In this role, you'll build strong client relationships, drive product adoption, and help customers achieve measurable business outcomes with our SaaS solutions. If you enjoy solving problems, delivering exceptional customer experiences, and making a real impact on customer success, we'd love to hear from you. Responsibilities: Customer onboarding: Lead successful onboarding processes, ensuring seamless adoption of products or services. Proactive Project- and Stakeholder Management: Anticipate and address customer issues promptly, offering innovative solutions to maximize value. Steer multiple projects in parallel to success. Define and communicate Roles and Responsibilities, work with proven Project Management frameworks and tools. Understand customer needs: Gather insights into customer requirements, pain points, and challenges to tailor solutions effectively. Account planning: Develop comprehensive account plans to ensure customer success, growth, and retention. Strategic advice: Offer consultative guidance to corporate clients, aligning their objectives with the company's products/services. Foster strong relationships: Build and maintain strategic partnerships with key corporate clients, understanding their goals and objectives. Expansion: Work with the Sales Manager in a Land and Expand motion. Identify opportunities for upselling and cross-selling, increasing revenue and customer satisfaction. Retention: Be aware of your customer portfolio concerning potential churn and flag any risks early. Align closely with professional services and sales to ensure internal alignment. Develop &amp; execute anti-churn strategies. Data analysis: Utilize data and metrics to assess customer health, identify trends, and provide data-driven recommendations. Customer advocacy: Serve as the voice of the customer within the company, advocating for their needs and interests. Create exciting best practices and success stories. Collaborative teamwork: Coordinate with sales, marketing, and product teams to deliver exceptional customer experiences and drive business growth.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>minimum of 3 years of experience as a Customer Success Manager, Consultant or Account Manager (ideally) for a SaaS company Degree in business, engineering, computer science, or comparable education Experience in customer management, confident in leading training workshops, demonstrating product advantages and executive meetings as well as successful management of conflict situations and negotiations Enjoy building relationships with key stakeholders and management levels Eager to work in a high-paced, dynamic environment with changing and evolving processes and tools. Excellent communicator with very good English, both written and spoken. Team player, tech savy, strong bias towards action, customer-centric mindset</p><p></p></section>

<p><h4>About Jumeirah and the hotel:</h4> <p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p> <p>Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas, totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea.</p> <p>Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites.</p> <p>Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.</p> <h4>About the job:</h4> <p>An opportunity has arisen for a Guest Service Assistant to join Telecommunication at Jumeirah Messilah Beach. The main duties and responsibilities of this role:</p> <ul> <li>Answer all calls promptly and professionally according to departmental standards, maintaining a professional tone of voice and using standardized English and phrases. Assist with requests or direct them to the appropriate department or room number.</li> <li>Handle all incoming and outgoing faxes, messages for in-house and expected guests, and follow up on all relevant duties and requests. Ensure all requests are handled in a timely manner and follow up to ensure guest satisfaction.</li> <li>Efficiently manage all emergencies and ensure requests are addressed promptly, escalating guest satisfaction issues to senior colleagues immediately.</li> <li>Attend and participate in daily briefings, read and understand daily updates, and manage guest requests and reports through Service One and HotSOS. Ensure smooth shift handovers and maintain accurate records of all activities.</li> <li>Accurately record, check, and hand over wake-up calls, ensuring all calls are made on time and recorded clearly.</li> </ul> <h4>About you:</h4> <p><strong>Education & Experience:</strong> High school diploma required; associate’s degree or college coursework preferred. Prior experience in administrative, front office, or guest-facing roles is essential.</p> <p><strong>Communication & Interpersonal Skills:</strong> Excellent verbal and written communication, strong interpersonal skills, and a professional demeanor when interacting with guests, vendors and team members.</p> <p><strong>Organization & Time Management:</strong> Highly organized with strong attention to detail, able to prioritize tasks and manage time effectively in a fast-paced environment.</p> <p><strong>Confidentiality & Problem-Solving:</strong> Capable of handling sensitive information with discretion, demonstrating sound judgment, multitasking ability, and a proactive approach to solving day-to-day challenges.</p> <h4>About the benefits:</h4> <p>We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, live-out and transportation allowances, life insurance, an Incentive Management Scheme, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Guest Event Expert makes transactions feel part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Event Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: Less than 1-year related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The defense group at Leidos is seeking a Non-Intrusive Inspection System (NIIS) Field Service Technician, Journeyman in support of the IBD-SS program's CENTCOM and Horn of Africa areas of operations. UNLEASH YOUR POTENTIAL At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business Are you ready for your next career challenge? The Field Service Technician will perform maintenance, training, and work closely with military customers. This position desires an individual who has experience performing mechanical and electronics, on both the radiation and Backscatter technology systems as well as skills performing installs, de-installs, testing systems and components, and performing Preventive Maintenance actions on a variety of systems belonging to the Non-Intrusive Inspection Systems. The successful candidate may be assigned supervisor duties to manage the day-to-day operations of their area or operations and or other technicians. OCONUS travel will be required to other OCONUS locations. THE MISSION The Defense Group provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world's toughest security challenges for customers with "can't fail" missions.&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>WHAT SETS YOU APART:</p><ul><li>Must be capable of performing analyses of system operations</li><li>Must have knowledge of and experience in the operations of hardware systems and components</li><li>Must have experience in fault detection, isolation, and correction of hardware systems and individual components</li><li>Must be capable of routine system maintenance and analysis functions including hardware configurations; adding, removing, and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards</li><li>Performs sustainment and PMCS maintenance on the system and vehicle chassis</li><li>Performs site surveys to determine type and placement of systems</li><li>Installs and de-installs systems and their components and trains operators and end users</li><li>Updates databases, informs Lead of job status and any issues encountered</li><li>Tracks and updates work orders to include the replacement of parts component serial numbers removed and replaced</li><li>May travels via military/commercial conveyances to outlying areas</li><li>Skilled using hand tools, power tools, and electronics measuring and test equipment</li><li>Ability to perform minor maintenance on vehicles and generators such as changing oil and filter</li><li>Must have the ability to generate/produce data and reports</li><li>Interact and professionally exhibit customer service skills and be able to present a positive approach with customers and peers</li><li>Must be able to withstand physical demands of seasonal hot or cold temperatures and willing to live and operate in an austere environment</li><li>Must be willing to support up to an 84-hour Extended Work Week</li><li>Possesses a US passport that will not expire for at least 2 or more years and must have at least 4 consecutive blank pages for country visas</li><li>Must be capable of meeting standards of fitness for deployment to the SWA of Operations</li><li>Must be able to lift 50 lbs., climb ladders, and be able to work in a non-climate-controlled environment</li><li>Other duties as assigned</li><li>WHAT SETS YOU APART : BA/BS plus 5-8 + years relevant experience (12 years' experience in lieu of a degree)</li><li>Radiation Safety Certification Required</li><li>Security Clearance: US Secret security clearance required</li><li>YOU MIGHT ALSO HAVE</li><li>Relevant and recent experience supporting Force Protection systems is highly desirable</li><li>Experience with Radiation and Backscatter systems</li><li>Experience with other PM FPS Systems to include BETSS-C, Cerberus, Scout, IBD-K, and RDISS</li><li>Ability to train operators in the use and maintenance of NIIS systems</li><li>Experience utilizing COLTS and operating within the GCSS-A environment</li><li>Proficient in Microsoft Office, PowerPoint, and Excel</li><li>Import/Export (ITAR/EXIM) compliance experience</li><li>Experience in a rapid paced, time sensitive, high-quality environment</li><li>Strong written and verbal communication skills along with strong customer service</li><li>Ability to multi-task, prioritize commitments, and manage time effectively</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: Less than 1 year related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<p><h4>Position summary</h4> <p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our guest event experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the guest event expert makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest service experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for guest event experts – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> Less than 1-year related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.</p> <p>As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott.</p> <p>Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p>Kuwait continues to expand its thriving hospitality sector, creating excellent international career opportunities for skilled culinary and front-of-house personnel. Our esteemed client in Kuwait seeks dedicated hospitality professionals to join their dynamic team. Consequently, this hiring drive offers Sri Lankan talent a legitimate platform to elevate their technical skills, earn competitive overseas packages, and build a rewarding career path in the Gulf region. Position Details Our client currently recruits for several key culinary and service roles, offering attractive tax-free monthly compensation packages in Kuwaiti Dinars (KD): Demi-Chefs de Partie (Hot / Cold): KD 230 (LKR 249,550) Commis 1 (Hot / Cold): KD 180 (LKR 195,300) Commis 2 (Hot / Cold): KD 150 (LKR 162,750) Assistant Server: KD 130 (LKR 141,050) Furthermore, candidates will work within modern, high-standard kitchen and dining facilities under the supervision of experienced international hospitality managers.</p><p><strong>Desired Candidate Profile</strong></p><p>To secure these positions, applicants must meet specific professional standards. Candidates must hold relevant experience in culinary arts or restaurant service within a star-class hotel or reputable dining establishment. Additionally, candidates must satisfy the following requirement:</p><ul><li>Age Limit: Up to 35 years of age.</li></ul><p>Furthermore, applicants must demonstrate basic professional English communication skills and possess valid documentation to proceed with overseas employment processing.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Your Responsibilities</span></p><ul><li>Provide back-office support to the Professional Services team through Roche Field Service solutions, including case creation and dispatching to assigned personnel</li><li>Collaborate with the Service Team Leader to prepare necessary documents and schedule instrument implementations with customers, manage preventive maintenance (PM) schedules, and upload PM reports for invoicing processes for public and private hospitals.</li><li>Manage spare parts by arranging courier services, overseeing spare part inventory, ordering, and collaborating with supply chain for order follow-ups.</li><li>Liaise with various teams to prepare and send necessary documents (urgent letters, site service reports, etc.) to field engineers.</li><li>Collaborate with business partners (e.g., water units, UPS, 3rd-party materials, lab renovation contractors) to track daily pending issues and manage reminders.</li><li>Daily monitoring and updating of internal systems cases for field engineers; open, dispatch, and follow up on cases through to closure.</li><li>Archive both hard and soft copies of service documents and maintain organized filing systems in the office and core map.</li><li>Manage document flow between Roche, and the customers, including contracts, proposals, quotations, and repair requests.</li><li>Control the numbering, sorting, filing, and retrieval of documents produced by the technical team or department to ensure accuracy and security.</li><li>Support the team with petty cash management, handling departmental expenses, and processing documents efficiently.</li></ul><p>Your Opportunity</p><ul><li>Participants build an extensive network within Roche and upskill themselves</li><li>Best possible work environment is designed to foster participants' learning experience</li><li>Participants will have access to senior leaders and will be assigned to a mentor to support their career journey</li><li>Contributing to purpose driven projects and taking responsibilities from day 1</li></ul><p>Who You Are</p><ul><li>You hold a Bachelor degree in Life Sciences, Economy, Business Administration, or any related area</li><li>You are at an early stage in your career. Fresh graduates will be preferred</li><li>Having a basic understanding of healthcare system is preferred</li><li>You are eager to work with diverse cultures</li><li>You are curious and have passion for learning new things, and have high degree of integrity and courage</li><li>You have excellent communication and innovative skills</li><li>You are proficient in English</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You hold a Bachelor degree in Life Sciences, Economy, Business Administration, or any related area</p><p>You are at an early stage in your career. Fresh graduates will be preferred</p><p>Having a basic understanding of healthcare system is preferred</p><p>You are eager to work with diverse cultures</p><p>You are curious and have passion for learning new things, and have high degree of integrity and courage</p><p>You have excellent communication and innovative skills</p><p>You are proficient in English</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Guest Event Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Event Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: Less than 1-year related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Five Rivers Analytics is looking for a Service Desk Administrator to work in Camp Arifjan, KW. To join our team of outstanding professionals, apply today! Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using ServiceNow and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.</p><p><strong>Responsibilities</strong></p><ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</li><li>May be required to work for 12-hour shifts utilizing ServiceNow call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Completes all tasks and assignments as requested by Supervisors and Management.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance.</li><li>High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>Prerequisites for in-country applicants:</li><ul><li>valid U.S. passport.</li><li>valid International Driver s Permit (IDP) or Kuwait-issued driver's license.</li><li>valid U.S. driver s license.</li><li>medical qualifications, self-identify current visa sponsor &amp; employer.</li><li>a copy of your Civil ID and/or work visa.</li></ul><li>You must be able to meet all health requirements.</li><li>Must be able to pass a details medical and dental exam.</li><li>Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.</li><li>Must have a working knowledge of Microsoft Office software.</li><li>Demonstrated strong customer service skills are mandatory.</li><li>Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:</li><ul><li>IAT Level I Baseline:</li><ul><li>Cisco: CCNA: Certified Network Associate - Security.</li><li>Cisco: CCNP: Certified Network Professional - Security.</li><li>CompTIA: A+ ce.</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024).</li><li>CompTIA: CySA+ ce: Cybersecurity Analyst.</li><li>CompTIA: Network+ ce.</li><li>CompTIA: Security+ ce.</li><li>CompTIA: SecurityX ce.</li><li>GIAC: GCED: Certified Enterprise Defender.</li><li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler.</li><li>GIAC: GICSP: Industrial Cyber Security Professional.</li><li>GIAC: GSEC: Security Essentials.</li><li>ISACA: CISA: Certified Information Systems Auditor.</li><li>ISC2: CISSP (or Associate): Certified Information Systems Security Professional.</li><li>ISC2: SSCP: Systems Security Certified Practitioner.</li></ul><li>Computing Environment Certificates.</li><ul><li>CompTIA: Server+.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: MCSA: Windows 10.</li><li>Microsoft: MCSA: Windows Server 2012.</li><li>Microsoft: MCSA: Windows Server 2016.</li><li>Microsoft: MCSE: Cloud Platform and Infrastructure.</li><li>Microsoft: MCSE: Enterprise Devices and Apps.</li><li>Microsoft: MCSE: Private Cloud 2012.</li><li>Microsoft: MCSE: Server Infrastructure 2012.</li><li>Microsoft: MCT: Certified IT Professional.</li><li>Microsoft: MCT: Certified Systems Administrator.</li><li>Microsoft: 365 Certified: Endpoint Administrator Associate.</li><li>Microsoft: 365 Certified: Enterprise Administrator Expert.</li><li>Microsoft: 365 Certified: Messaging Administrator Associate.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: 365 Certified: Security Administrator Associate.</li><li>Microsoft: Certified: Azure Administrator Associate.</li><li>Microsoft: Certified: Azure Database Administrator Associate.</li><li>Microsoft: Certified: Azure Security Engineer Associate.</li><li>Microsoft: Certified: Azure Solutions Architect Expert.</li><li>Microsoft: Certified: Identity and Access Administrator Associate.</li><li>Microsoft: Certified: Information Protection Administrator Associate.</li><li>Microsoft: Certified: Security Operations Analyst Associate.</li><li>Microsoft: MCSA: SQL 2016 Database Admin.</li><li>Microsoft: MCSA: SQL 2016 Database BI Development.</li><li>Microsoft: MCSA: SQL 2016 Database Dev.</li><li>Microsoft: MCSE: Core Infrastructure.</li><li>Microsoft: MCSE: Database Management and Analytics.</li><li>Microsoft: MCSE: Productivity Solutions Expert.</li><li>Microsoft: MD-100: Windows Client.</li><li>Microsoft: MTA: Microsoft Technology Associate.</li><li>Microsoft: MTA: Windows Server Administration Fundamentals.</li></ul></ul></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >The Position</span></p><p>The Senior Field Service Engineer is responsible for providing on-site technical support for the installation, commissioning, preventative maintenance, and troubleshooting of Roche equipment. This role involves traveling to customer sites to ensure equipment is operating at peak performance. This individual will work under general supervision, handling routine service calls independently while assisting team members on more complex issues. You will play an important role in ensuring healthcare professionals and laboratories can operate with confidence, helping support better outcomes for patients across Kuwait.</p><p>Your Responsibilities</p><ul><li>Deliver the planned system installations and carry out installations as per Roche standards.</li><li>Ensure all service activities are performed and documented in a timely manner as per Roche standards.</li><li>Ensures coverage and support in line with agreements with customers and necessary accreditation requirements are met.</li><li>Escalate technical issues, PRI/PSI to appropriate internal stakeholder and follow up for closure.</li><li>Timely forecast spare parts of systems for line of expertise.</li><li>Ensure Key deliverables i.e. Uptime, customer satisfaction, Value of service to manage expectations for assigned strategic customers are met.</li><li>Accountable for mandatory upgrades/ modifications for assigned systems and ensure that been done for all systems in the country.</li><li>Provide expert technical opinion, identify possible solutions and recommend strategies that lead to timely and effective resolution of high priority issues.</li><li>Act as mentor and lend support to FSEs to resolve complex and persistent issues.</li><li>Accountable for assigned administrative tasks (PPM scheduling, Modifications, e services, Service Marketing, Service revenue).</li><li>Establishes and develops a relationship with the customer that enhances the reputation and professionalism of Roche Diagnostics.</li><li>Provides clear and appropriate customer communication, including pro-active arrangement of routine preventative and corrective maintenance visits.</li><li>Ensures that all administration and back office tasks are completed in a timely and accurate manner.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Who You Are</p><p>You are a proactive and customer-focused technical professional who enjoys solving problems and working in a dynamic field-based environment. You are able to work independently while maintaining strong collaboration with internal stakeholders and customers.</p><p>To be successful in this role, you bring:</p><ul><li>You hold a Bachelor degree in Engineering, Biomedical, Electronic, Mechatronics or relevant fields</li><li>You built 5 to 7 years of hands-on experience in a technical support, maintenance, or field service role.</li><li>The ideal candidate built experience handling Roche IVD instruments such as Pre and Post Analytics / C6800 / Ultra plus / U6500 / Cobas PRO / Cobas Pure</li><li>You have advanced problem-solving skills, and the ability to communicate and collaborate effectively with customers and colleagues</li><li>You are able to manage multiple projects simultaneously and work under tight deadline</li><li>You are proactive with learning-oriented mindset, and are motivated to work in a hands-on environment and support field operations</li><li>You have deep understanding of digital technologies, Automation and their application in service operations</li><li>You have excellent communication skills and interpersonal skills with the ability to convey strategic concepts to a diverse audience</li><li>You are detail-oriented and able to work independently as well as collaboratively in a team environment</li><li>You are fluent in English; Arabic language is considered a plus</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Five Rivers Analytics is looking for a Service Desk Administrator to work in Camp Arifjan, KW. To join our team of outstanding professionals, apply today! Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using ServiceNow and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.</p><p><strong>Responsibilities</strong></p><ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</li><li>May be required to work for 12-hour shifts utilizing ServiceNow call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Completes all tasks and assignments as requested by Supervisors and Management.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance.</li><li>High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>Prerequisites for in-country applicants:</li><ul><li>valid U.S. passport.</li><li>valid International Driver s Permit (IDP) or Kuwait-issued driver's license.</li><li>valid U.S. driver s license.</li><li>medical qualifications, self-identify current visa sponsor &amp; employer.</li><li>a copy of your Civil ID and/or work visa.</li></ul><li>You must be able to meet all health requirements.</li><li>Must be able to pass a details medical and dental exam.</li><li>Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.</li><li>Must have a working knowledge of Microsoft Office software.</li><li>Demonstrated strong customer service skills are mandatory.</li><li>Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:</li><ul><li>IAT Level I Baseline:</li><ul><li>Cisco: CCNA: Certified Network Associate - Security.</li><li>Cisco: CCNP: Certified Network Professional - Security.</li><li>CompTIA: A+ ce.</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024).</li><li>CompTIA: CySA+ ce: Cybersecurity Analyst.</li><li>CompTIA: Network+ ce.</li><li>CompTIA: Security+ ce.</li><li>CompTIA: SecurityX ce.</li><li>GIAC: GCED: Certified Enterprise Defender.</li><li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler.</li><li>GIAC: GICSP: Industrial Cyber Security Professional.</li><li>GIAC: GSEC: Security Essentials.</li><li>ISACA: CISA: Certified Information Systems Auditor.</li><li>ISC2: CISSP (or Associate): Certified Information Systems Security Professional.</li><li>ISC2: SSCP: Systems Security Certified Practitioner.</li></ul><li>Computing Environment Certificates.</li><ul><li>CompTIA: Server+.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: MCSA: Windows 10.</li><li>Microsoft: MCSA: Windows Server 2012.</li><li>Microsoft: MCSA: Windows Server 2016.</li><li>Microsoft: MCSE: Cloud Platform and Infrastructure.</li><li>Microsoft: MCSE: Enterprise Devices and Apps.</li><li>Microsoft: MCSE: Private Cloud 2012.</li><li>Microsoft: MCSE: Server Infrastructure 2012.</li><li>Microsoft: MCT: Certified IT Professional.</li><li>Microsoft: MCT: Certified Systems Administrator.</li><li>Microsoft: 365 Certified: Endpoint Administrator Associate.</li><li>Microsoft: 365 Certified: Enterprise Administrator Expert.</li><li>Microsoft: 365 Certified: Messaging Administrator Associate.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: 365 Certified: Security Administrator Associate.</li><li>Microsoft: Certified: Azure Administrator Associate.</li><li>Microsoft: Certified: Azure Database Administrator Associate.</li><li>Microsoft: Certified: Azure Security Engineer Associate.</li><li>Microsoft: Certified: Azure Solutions Architect Expert.</li><li>Microsoft: Certified: Identity and Access Administrator Associate.</li><li>Microsoft: Certified: Information Protection Administrator Associate.</li><li>Microsoft: Certified: Security Operations Analyst Associate.</li><li>Microsoft: MCSA: SQL 2016 Database Admin.</li><li>Microsoft: MCSA: SQL 2016 Database BI Development.</li><li>Microsoft: MCSA: SQL 2016 Database Dev.</li><li>Microsoft: MCSE: Core Infrastructure.</li><li>Microsoft: MCSE: Database Management and Analytics.</li><li>Microsoft: MCSE: Productivity Solutions Expert.</li><li>Microsoft: MD-100: Windows Client.</li><li>Microsoft: MTA: Microsoft Technology Associate.</li><li>Microsoft: MTA: Windows Server Administration Fundamentals.</li></ul></ul></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>