CS Cart Jobs in Kuwait
2335 Jobs Found
<h2 class="h5">Job description</h2>
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<p>As a Senior Network Administrator, you will be responsible for the design, implementation, and maintenance of the company's network infrastructure. You will work closely with the IT team to ensure that the network meets the needs of the organization and remains secure and reliable. You will also provide technical support and troubleshooting for network issues. Direct Supervisor: Manager – Network, IT Department: PWC Technology Job Classification: Sr. Professional Matrix Supervisor: none Direct Report/s: none Local Kuwait Regional _________ Global Your Responsibilities • Design and implement network solutions based on business requirements • Configure and maintain network equipment, including switches, routers, and firewalls • Monitor and optimize network performance • Perform routine network maintenance tasks, such as software upgrades and patch management • Troubleshoot network issues and provide timely resolution • Collaborate with other IT teams to ensure seamless integration of network infrastructure • Stay up to date with the latest network technologies and trends </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Your Qualifications • Bachelor's degree in Computer Science, Information Technology, or a related field • Minimum of 5 years of experience in network administration or a related role • Cisco Certified Network Professional (CCNP) certification or equivalent • Strong knowledge of networking concepts and protocols, such as TCP/IP, DNS, DHCP, VLANs Your Proficiencies • Experience with network monitoring and troubleshooting tools • Excellent problem-solving skills and attention to detail • Effective communication and collaboration skills • Ability to work independently and handle multiple tasks • Knowledge of security best practices and experience with network security technologies • Analytical and troubleshooting skills </p></div>
<p><span style="font-size: 11px;"><b>Job Summary</b></span></p><p><span style="font-size: 11px;"><br></span></p><p><span style="font-size: 11px;"> The IT Support Technician is responsible for providing frontline technical support to faculty, staff, and students at American International University (AIU). This role focuses on day-to-day troubleshooting, deployment, and maintenance of end-user technology, classrooms, laboratories, offices, academic software environments, and event-related IT systems. The position ensures a high level of service availability, responsiveness, and user satisfaction across the campus.</span></p><p>Role Impact This role directly supports the continuity of academic instruction and administrative operations by ensuring that technology issues are resolved promptly and learning and working environments remain fully functional. The IT Support Technician plays a key role in minimizing downtime, supporting classroom and laboratory readiness, enabling successful university events, and ensuring effective use of institutional technology resources for students, faculty, and staff.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>IT Support & Helpdesk Operations</p><ul><li>Provide desktop and end-user support for PCs, laptops, printers, and peripherals across the university.</li><li>Install, configure, and set up new computer systems, hardware, and standard software images.</li><li>Diagnose and resolve hardware, operating system, and application issues in a timely and efficient manner.</li><li>Log, track, and resolve incidents and service requests using the IT Helpdesk Ticketing System (ServiceDesk Plus).</li><li>Support and train users on key university applications including Microsoft 365, Canvas LMS, and Banner SIS.</li><li>Assist students, faculty, and staff with login issues, access problems, and basic authentication-related troubleshooting.</li><li>Conduct IT orientation and onboarding support for new faculty and staff members.</li><li>Test and validate software updates, patches, and application deployments prior to or following rollout.</li><li>Printing Student and Staff ID Cards and granting necessary access.</li><li>Escalate unresolved or complex issues to the Technology Support Coordinator with appropriate documentation.</li></ul><p>Classroom, Lab & Office Technology Support</p><ul><li>Support daily operations of classrooms, laboratories, meeting rooms, and offices to ensure technology readiness.</li><li>Assist with setup, testing, and troubleshooting of audio-visual systems, presentation equipment, and hybrid learning tools.</li><li>Perform pre-session checks to ensure systems are operational for classes, exams, and meetings.</li></ul><p>Academic Software & Lab Environment Support</p><ul><li>Install, configure, and maintain academic and instructional software within computer laboratories in coordination with Academic Affairs and IT leadership.</li><li>Provide operational support for academic software platforms used in teaching and learning environments.</li><li>Assist students and faculty with software access, licensing issues, and application-related troubleshooting during lab sessions.</li><li>Ensure lab systems are configured consistently and remain compliant with academic and licensing requirements.</li><li>Support testing and validation of academic software updates prior to semester rollouts.</li></ul><p>Endpoint Deployment & Asset Support</p><ul><li>Assist with deployment, imaging, configuration, and replacement of Windows 10/11 PCs, laptops, and shared systems.</li><li>Maintain and update IT asset inventory, including computers, peripherals, and assigned equipment.</li><li>Support ID card printing management systems and associated hardware as required.</li></ul><p>User & System Administration</p><ul><li>Assist with domain access, user account creation, and email registration under established procedures.</li><li>Administer and maintain Active Directory accounts, group memberships, and basic permissions.</li><li>Support Microsoft 365 user accounts, email configuration, and collaboration tools.</li><li>Assist with user account setup, password resets, access requests, and basic identity-related troubleshooting.</li><li>Support faculty, staff, and students in the effective use of Microsoft 365, email, and collaboration tools.</li></ul><p>Network & Infrastructure Support</p><ul><li>Assist with basic network connectivity troubleshooting and performance-related issues.</li><li>Support setup and management of laptops, projectors, and presentation equipment for classrooms and meetings.</li><li>Support System Administrator and Network Engineer with diagnostics and implementation of systems.</li></ul><p>Event Technology & Technical Support</p><ul><li>Coordinate the setup, configuration, and testing of technical requirements for university events, workshops, forums, and special activities.</li><li>Provide on-site technical support during events to ensure uninterrupted operation of systems, presentations, and audio-visual equipment.</li><li>Perform basic analysis of event technical requirements and proactively identify necessary systems, equipment, and configurations based on event type, scale, and venue.</li><li>Demonstrate initiative in understanding requestor requirements and independently preparing appropriate technical solutions.</li><li>Coordinate with the Events Department, internal IT teams, and external vendors to deliver reliable event technology support.</li><li>Assist with setting up and teardown of event-related technology before and after events.</li></ul><p>Time Attendance System Administration</p><ul><li>Support administration and operational use of the Time Attendance System (COSEC).</li><li>Generate payroll-related attendance reports and weekly faculty attendance reports as required.</li><li>Upload and maintain monthly shift schedules within the COSEC system based on approved rosters.</li><li>Implement approved shift changes and schedule updates requested by the HR Department.</li><li>Assist with troubleshooting attendance discrepancies and system-related issues in coordination with HR and IT leadership.</li></ul><p>Documentation, Regulatory Compliance, and Continuous Improvement</p><ul><li>Document resolved issues, troubleshooting steps, and common fixes to support knowledge sharing.</li><li>Follow IT policies, SOPs, security guidelines, and service standards.</li><li>Identify recurring issues and suggest improvements to processes or configurations.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p>Diploma or bachelor's degree in computer science, Information Technology, or a related field. Entry-level or relevant IT certifications are an advantage (e.g., Microsoft, CompTIA, or equivalent).
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking to recruit an experienced Cyber Security Engineer / Cyber Security Specialist to join our team and support both tender preparation and project delivery activities. We would appreciate it if you could identify and submit suitable candidate profiles matching the requirements below.<br></p><ul><li><p>relevant Cyber Security experience.</p></li><li><p>Proven experience in both pre-sales/tendering and project implementation environments.</p></li><li><p>Experience working with government, enterprise, critical infrastructure, or large-scale ICT projects is highly preferred.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Tender & Presales Support</strong></p><ul><li><p>Review RFPs, RFQs, and tender documents.</p></li><li><p>Prepare technical compliance matrices and cybersecurity responses.</p></li><li><p>Develop cybersecurity architectures and solution designs.</p></li><li><p>Prepare technical proposals, BOQs, and sizing recommendations.</p></li><li><p>Coordinate with vendors and technology partners for solution design and quotations.</p></li><li><p>Participate in technical presentations and customer meetings.</p></li></ul><p><br><strong>Project Delivery</strong></p><ul><li><p>Lead implementation and integration of cybersecurity solutions.</p></li><li><p>Prepare HLD, LLD, implementation plans, and technical documentation.</p></li><li><p>Conduct system testing, acceptance testing, and handover activities.</p></li><li><p>Provide technical support during deployment and commissioning.</p></li><li><p>Coordinate with customers, vendors, and project teams to ensure successful delivery.</p></li><li><p>Support troubleshooting, optimization, and knowledge transfer activities.</p></li></ul><br><p><strong>Technical Skills (Preferred)</strong></p><p>Candidates should have hands-on experience in several of the following areas:</p><ul><li><p>Network Security</p><ul><li><p>Next Generation Firewalls (Palo Alto, Fortinet, Check Point, Cisco, etc.)</p></li><li><p>IPS/IDS</p></li><li><p>VPN Technologies</p></li></ul></li><li><p>Security Operations</p><ul><li><p>SIEM Solutions</p></li><li><p>SOAR Platforms</p></li><li><p>SOC Operations</p></li></ul></li><li><p>Identity & Access Management (IAM)</p><ul><li><p>MFA</p></li><li><p>Privileged Access Management (PAM)</p></li><li><p>Identity Governance</p></li></ul></li><li><p>Endpoint & Cloud Security</p><ul><li><p>EDR/XDR Solutions</p></li><li><p>Cloud Security (Azure, AWS, Microsoft 365)</p></li></ul></li><li><p>Application & Infrastructure Security</p><ul><li><p>Vulnerability Assessment</p></li><li><p>Security Hardening</p></li><li><p>Risk Assessment</p></li><li><p>Security Monitoring</p></li></ul></li></ul><br><p><strong>Certifications (Preferred)</strong></p><p>One or more of the following certifications would be an advantage:</p><ul><li><p>CISSP</p></li><li><p>CISM</p></li><li><p>CCSP</p></li><li><p>CEH</p></li><li><p>CompTIA Security+</p></li><li><p>Palo Alto Certifications</p></li><li><p>Fortinet NSE/FCP Certifications</p></li><li><p>Microsoft Security Certifications</p></li><li><p>Cisco Security Certifications</p></li></ul><p><br><strong>Education</strong></p><ul><li><p>Bachelor's Degree in Cyber Security, Computer Engineering, Computer Science, Information Technology, or related field.</p></li></ul><p></p></section>
<p>The SOC Engineer is responsible for the design, implementation, configuration, and continuous optimization of ZainTECH's Security Operations Centre (SOC) technology platforms, ensuring secure, scalable, and resilient security monitoring services for enterprise and government customers across the MENA region. This is a hands-on engineering role focused on designing and maintaining Security Information and Event Management (SIEM), Security Orchestration, Automation and Response (SOAR), and supporting security technologies. The role owns the end-to-end lifecycle of security monitoring capabilities - from onboarding new log sources and developing detection content to automating operational workflows and continuously enhancing SOC performance - while ensuring solutions align with customer requirements, cybersecurity best practices, and operational standards. Responsibilities: SIEM & Security Platform Engineering Design, implement, configure, and maintain enterprise SIEM and SOAR platforms supporting ZainTECH's Managed Security Services portfolio. Deploy and maintain highly available, scalable, and secure SOC infrastructure across customer environments. Manage platform upgrades, patching, configuration management, and lifecycle activities to ensure platform stability and performance. Ensure SOC technologies remain aligned with operational, security, and customer requirements. Detection Engineering & Security Content Develop, maintain, and optimise SIEM detection content, including correlation rules, dashboards, reports, alerts, watchlists, and use cases. Improve detection capabilities by analysing emerging threats, attack techniques, and operational trends. Reduce false positives through continuous tuning and refinement of detection logic. Map detection capabilities to recognised cybersecurity frameworks such as MITRE ATT&CK. Platform Integration & Automation Integrate security technologies, cloud platforms, infrastructure, and third-party solutions into the SIEM ecosystem. Develop custom parsers, connectors, and data ingestion mechanisms to support new customer environments. Design and implement SOAR playbooks to automate investigation, enrichment, notification, and response activities. Optimise data collection, normalisation, and event processing to improve operational efficiency. Operational Support & Continuous Improvement Provide technical support to SOC Analysts during security investigations and major incident response activities. Troubleshoot platform issues and perform root cause analysis to maintain service availability. Produce technical documentation, implementation guides, and operational runbooks. Identify opportunities to improve SOC maturity through automation, process optimisation, and engineering best practices. Collaborate with Cybersecurity Consulting, Incident Response, Product Management, and Delivery teams to continuously enhance Managed Security Services.</p><p><strong>Desired Candidate Profile</strong></p><p>3-5 years of hands-on experience designing, implementing, and administering SIEM platforms within enterprise or Managed Security Services environments. Strong experience with one or more SIEM platforms such as Microsoft Sentinel, Splunk Enterprise Security, IBM QRadar, ArcSight, LogRhythm, or Elastic Security. Experience integrating multiple security technologies, including EDR, firewalls, IDS/IPS, cloud security platforms, identity platforms, and threat intelligence feeds. Working knowledge of Windows, Linux, networking, scripting, APIs, and automation technologies. Experience implementing SOAR platforms and security automation workflows. Knowledge of MITRE ATT&CK, threat intelligence integration, and detection engineering principles. Experience supporting enterprise cloud environments including Microsoft Azure, AWS, or Google Cloud Platform. Experience working within a Managed Security Services Provider (MSSP) environment. Bachelor s degree in Cybersecurity, Information Security, Computer Science, Information Technology, Engineering, or a related field. Security +, CEH or any relevant certification preferred</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Manager Cementing Laboratory to lead cementing laboratory operations and provide technical support for oil & gas cementing projects. The role is responsible for laboratory testing, cement slurry design, job simulations, quality assurance, troubleshooting, and team leadership while ensuring compliance with API and QHSE standards.</p><p>Key Responsibilities</p><ul><li>Manage day-to-day cementing laboratory operations.</li><li>Design and evaluate cement slurries for primary and remedial cementing.</li><li>Conduct laboratory testing, including rheology, fluid loss, thickening time, and compressive strength.</li><li>Provide technical support to engineering, operations, sales, and clients.</li><li>Troubleshoot cementing challenges and recommend solutions.</li><li>Maintain laboratory equipment, SOPs, and quality documentation.</li><li>Lead and develop laboratory personnel while promoting a strong safety culture.</li><li>Ensure compliance with API standards, QHSE policies, and continuous improvement initiatives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Engineering, Chemistry, or related discipline (Master s preferred).</li><li>12 15 years of cementing laboratory experience in the oil & gas industry.</li><li>Strong expertise in cement slurry design, laboratory testing, and job simulation software.</li><li>Previous leadership experience managing laboratory teams.</li><li>Excellent analytical, communication, and stakeholder management skills.</li></ul><p>Benefit of Working with Visuna?</p><ul><li>A dedicated member of the team responsible for your placements and welfare</li><li>Some of the best day rates in the industry</li><li>FREE worldwide insurance and Medevac cover whist on a Placement</li><li>24/7 access to our specialist support team</li><li>Assistance and advice on a range of business topics</li><li>FREE access to our Competency Scheme</li><li>Increased exposure to potential clients and more placement opportunities</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><span>Job Title: IT Support</span></p><br> <p><span><span>Classification:</span> Institutional Support</span><br><span><span>Reports To:</span> Technology Support Coordinator</span></p><br>
<p><span><span>Location:</span> Saad Al Abdullah, Kuwait</span></p><br> <p><span>About The American International University</span></p><br>
<p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br> <p><span>For more information, visit: www.aiu.edu.kw</span></p><br> <p><span><span>Job Summary</span><br>The IT Support Technician is responsible for providing frontline technical support to faculty, staff, and students at American International University (AIU). This role focuses on day-to-day troubleshooting, deployment, and maintenance of end-user technology, classrooms, laboratories, offices, academic software environments, and event-related IT systems. The position ensures a high level of service availability, responsiveness, and user satisfaction across the campus.</span></p><br> <p><span>Role Impact<br></span>This role directly supports the continuity of academic instruction and administrative operations by ensuring that technology issues are resolved promptly and learning and working environments remain fully functional. The IT Support Technician plays a key role in minimizing downtime, supporting classroom and laboratory readiness, enabling successful university events, and ensuring effective use of institutional technology resources for students, faculty, and staff.</p><br> <p><span><span>Key Responsibilities</span></span></p><br>
<p><u>IT Support & Helpdesk Operations</u></p><br>
<ul>
<li>Provide desktop and end-user support for PCs, laptops, printers, and peripherals across the university.</li>
<li>Install, configure, and set up new computer systems, hardware, and standard software images.</li>
<li>Diagnose and resolve hardware, operating system, and application issues in a timely and efficient manner.</li>
<li>Log, track, and resolve incidents and service requests using the IT Helpdesk Ticketing System (ServiceDesk Plus).</li>
<li>Support and train users on key university applications including Microsoft 365, Canvas LMS, and Banner SIS.</li>
<li>Assist students, faculty, and staff with login issues, access problems, and basic authentication-related troubleshooting.</li>
<li>Conduct IT orientation and onboarding support for new faculty and staff members.</li>
<li>Test and validate software updates, patches, and application deployments prior to or following rollout.</li>
<li>Printing Student and Staff ID Cards and granting necessary access.</li>
<li>Escalate unresolved or complex issues to the Technology Support Coordinator with appropriate documentation.</li>
</ul> <p><u>Classroom, Lab & Office Technology Support </u></p><br>
<ul>
<li>Support daily operations of classrooms, laboratories, meeting rooms, and offices to ensure technology readiness.</li>
<li>Assist with setup, testing, and troubleshooting of audio-visual systems, presentation equipment, and hybrid learning tools.</li>
<li>Perform pre-session checks to ensure systems are operational for classes, exams, and meetings.</li>
</ul> <p><u>Academic Software & Lab Environment Support</u></p><br>
<ul>
<li>Install, configure, and maintain academic and instructional software within computer laboratories in coordination with Academic Affairs and IT leadership.</li>
<li>Provide operational support for academic software platforms used in teaching and learning environments.</li>
<li>Assist students and faculty with software access, licensing issues, and application-related troubleshooting during lab sessions.</li>
<li>Ensure lab systems are configured consistently and remain compliant with academic and licensing requirements.</li>
<li>Support testing and validation of academic software updates prior to semester rollouts.</li>
</ul> <p><u>Endpoint Deployment & Asset Support</u></p><br>
<ul>
<li>Assist with deployment, imaging, configuration, and replacement of Windows 10/11 PCs, laptops, and shared systems.</li>
<li>Maintain and update IT asset inventory, including computers, peripherals, and assigned equipment.</li>
<li>Support ID card printing management systems and associated hardware as required.</li>
</ul> <p><u>User & System Administration</u></p><br>
<ul>
<li>Assist with domain access, user account creation, and email registration under established procedures.</li>
<li>Administer and maintain Active Directory accounts, group memberships, and basic permissions.</li>
<li>Support Microsoft 365 user accounts, email configuration, and collaboration tools.</li>
<li>Assist with user account setup, password resets, access requests, and basic identity-related troubleshooting.</li>
<li>Support faculty, staff, and students in the effective use of Microsoft 365, email, and collaboration tools.</li>
</ul> <p><u>Network & Infrastructure Support</u></p><br>
<ul>
<li>Assist with basic network connectivity troubleshooting and performance-related issues.</li>
<li>Support setup and management of laptops, projectors, and presentation equipment for classrooms and meetings.</li>
<li>Support System Administrator and Network Engineer with diagnostics and implementation of systems.</li>
</ul> <p><u>Event Technology & Technical Support</u></p><br>
<ul>
<li>Coordinate the setup, configuration, and testing of technical requirements for university events, workshops, forums, and special activities.</li>
<li>Provide on-site technical support during events to ensure uninterrupted operation of systems, presentations, and audio-visual equipment.</li>
<li>Perform basic analysis of event technical requirements and proactively identify necessary systems, equipment, and configurations based on event type, scale, and venue.</li>
<li>Demonstrate initiative in understanding requestor requirements and independently preparing appropriate technical solutions.</li>
<li>Coordinate with the Events Department, internal IT teams, and external vendors to deliver reliable event technology support.</li>
<li>Assist with setting up and teardown of event-related technology before and after events.</li>
</ul> <p><u>Time Attendance System Administration</u></p><br>
<ul>
<li>Support administration and operational use of the Time Attendance System (COSEC).</li>
<li>Generate payroll-related attendance reports and weekly faculty attendance reports as required.</li>
<li>Upload and maintain monthly shift schedules within the COSEC system based on approved rosters.</li>
<li>Implement approved shift changes and schedule updates requested by the HR Department.</li>
<li>Assist with troubleshooting attendance discrepancies and system-related issues in coordination with HR and IT leadership.</li>
</ul> <p><u>Documentation, Regulatory Compliance, and Continuous Improvement</u><br></p><br>
<ul>
<li>Document resolved issues, troubleshooting steps, and common fixes to support knowledge sharing.</li>
<li>Follow IT policies, SOPs, security guidelines, and service standards.</li>
<li>Identify recurring issues and suggest improvements to processes or configurations.</li>
</ul> <p><span>Key Competencies</span></p><br>
<ul>
<li>Strong troubleshooting and problem-solving skills</li>
<li>Practical knowledge of Windows, Mac and Linux operating systems, end-user hardware, and academic lab environments</li>
<li>Ability to support students and faculty in high-usage instructional settings</li>
<li>Basic understanding of networking, identity systems, and cloud-based productivity platforms</li>
<li>Customer-service mindset with clear communication skills</li>
<li>Ability to follow procedures, prioritize tasks, and work under supervision</li>
<li>Willingness to support extended hours during peak academic periods or events</li>
</ul> <p><span><span>Educational Qualifications & Certification</span></span></p><br>
<ul>
<li><span>Diploma or bachelor’s degree in computer science, Information Technology, or a related field.</span></li>
<li><span>Entry-level or relevant IT certifications are an advantage (e.g., Microsoft, CompTIA, or equivalent).</span></li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</p><br> <p>Applications will be reviewed on a rolling basis until the position is filled.</p><br> <p><span>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education.</span></p><br> </div>
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<p> • System Support: Provide technical support for archive and correspondence applications, ensuring high availability and performance.</p><p>• Laserfiche Administration: Configure, maintain, and troubleshoot Laserfiche workflows, repositories, and integrations.</p><p>• Database Management: Administer MS-SQL databases, including performance tuning, backup, and recovery.</p><p>• Server & Storage Management: Oversee server infrastructure and storage systems, ensuring reliability, scalability, and security.</p><p>• Incident Resolution: Diagnose and resolve application, server, and database issues in collaboration with vendors and internal teams.</p><p>• Documentation: Maintain clear technical documentation, SOPs, and escalation procedures.</p><p>• User Training: Support end-users with training, guidance, and troubleshooting assistance.</p><p>• Compliance & Security: Ensure systems adhere to organizational policies, data protection standards, and IT governance frameworks.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>. Bachelor’s degree in Computer Science, Information Technology, or related field.</p><p>• Proven experience in Laserfiche system administration.</p><p>• Strong knowledge of Microsoft OS environments (Windows Server, Active Directory).</p><p>• Hands-on expertise with MS-SQL (queries, stored procedures, optimization).</p><p>• Experience in server and storage administration (SAN/NAS, virtualization, backup solutions).</p><p>• Familiarity with ITIL practices and enterprise support frameworks.</p><p>• Excellent problem-solving, communication, and documentation skills.</p><p>• Ability to work independently and collaboratively across ministries and vendors.</p><p> </p><p> </p><p>Preferred Skills</p><p> </p><p>• Experience with digital transformation projects in government or enterprise settings.</p><p>• Knowledge of workflow automation and OCR integration.</p><p>• Bilingual communication (Arabic & English) for technical and executive reporting.</p></div>
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<span></span><p><span><strong>Internship Overview</strong></span></p><br> <p><span>The Customer Relations & Technical Support Intern will support the BTB team by assisting with customer communication, service request tracking, and coordination with technical teams. The intern will help improve customer experience through timely follow-up, accurate documentation, and efficient case monitoring while gaining hands-on exposure to customer service and technical support operations.</span></p><br> <p><span><strong>Key Responsibilities</strong></span></p><br> <ul>
<li><span>Handle and track customer inquiries, ensuring accurate record maintenance.</span></li>
<li><span>Coordinate with technical teams to monitor the progress of customer cases and service requests.</span></li>
<li><span>Update customer records, service reports, and internal tracking systems.</span></li>
<li><span>Follow up with customers regarding service requests and case updates.</span></li>
<li><span>Support the preparation of customer service reports and maintain proper documentation.</span></li>
<li><span>Assist in monitoring open cases and ensuring timely communication between customers and technical teams.</span></li>
<li><span>Contribute ideas and recommendations to improve customer service processes.</span></li>
</ul> <p><span><strong>Candidate Requirements</strong></span></p><br> <ul>
<li><span>Current student or recent graduate in Business Administration, Management, Marketing, Information Technology, Engineering, or a related field.</span></li>
<li><span>Strong verbal and written communication skills.</span></li>
<li><span>Customer-oriented with excellent interpersonal skills.</span></li>
<li><span>Good organizational and time-management abilities.</span></li>
<li><span>Attention to detail and accuracy in documentation.</span></li>
<li><span>Proficient in Microsoft Office applications (Excel, Word, PowerPoint).</span></li>
<li><span>Ability to work collaboratively in a team environment.</span></li>
<li><span>Proactive, professional, and eager to learn.</span></li>
</ul> </div>
<h2 class="h5">Job description</h2>
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<span>The SOC Engineer is responsible for the design, implementation, configuration, and continuous optimization of ZainTECH's Security Operations Centre (SOC) technology platforms, ensuring secure, scalable, and resilient security monitoring services for enterprise and government customers across the MENA region.<br> This is a hands-on engineering role focused on designing and maintaining Security Information and Event Management (SIEM), Security Orchestration, Automation and Response (SOAR), and supporting security technologies.<br> The role owns the end-to-end lifecycle of security monitoring capabilities - from onboarding new log sources and developing detection content to automating operational workflows and continuously enhancing SOC performance - while ensuring solutions align with customer requirements, cybersecurity best practices, and operational standards.<br> Responsibilities: SIEM & Security Platform Engineering Design, implement, configure, and maintain enterprise SIEM and SOAR platforms supporting ZainTECH's Managed Security Services portfolio.<br> Deploy and maintain highly available, scalable, and secure SOC infrastructure across customer environments.<br> Manage platform upgrades, patching, configuration management, and lifecycle activities to ensure platform stability and performance.<br> Ensure SOC technologies remain aligned with operational, security, and customer requirements.<br> Detection Engineering & Security Content Develop, maintain, and optimise SIEM detection content, including correlation rules, dashboards, reports, alerts, watchlists, and use cases.<br> Improve detection capabilities by analysing emerging threats, attack techniques, and operational trends.<br> Reduce false positives through continuous tuning and refinement of detection logic.<br> Map detection capabilities to recognised cybersecurity frameworks such as MITRE ATT&CK.<br> Platform Integration & Automation Integrate security technologies, cloud platforms, infrastructure, and third-party solutions into the SIEM ecosystem.<br> Develop custom parsers, connectors, and data ingestion mechanisms to support new customer environments.<br> Design and implement SOAR playbooks to automate investigation, enrichment, notification, and response activities.<br> Optimise data collection, normalisation, and event processing to improve operational efficiency.<br> Operational Support & Continuous Improvement Provide technical support to SOC Analysts during security investigations and major incident response activities.<br> Troubleshoot platform issues and perform root cause analysis to maintain service availability.<br> Produce technical documentation, implementation guides, and operational runbooks.<br> Identify opportunities to improve SOC maturity through automation, process optimisation, and engineering best practices.<br> Collaborate with Cybersecurity Consulting, Incident Response, Product Management, and Delivery teams to continuously enhance Managed Security Services.<br> Our Culture & Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> 3-5 years of hands-on experience designing, implementing, and administering SIEM platforms within enterprise or Managed Security Services environments.<br> Strong experience with one or more SIEM platforms such as Microsoft Sentinel, Splunk Enterprise Security, IBM QRadar, ArcSight, LogRhythm, or Elastic Security.<br> Experience integrating multiple security technologies, including EDR, firewalls, IDS/IPS, cloud security platforms, identity platforms, and threat intelligence feeds.<br> Working knowledge of Windows, Linux, networking, scripting, APIs, and automation technologies.<br> Experience implementing SOAR platforms and security automation workflows.<br> Knowledge of MITRE ATT&CK, threat intelligence integration, and detection engineering principles.<br> Experience supporting enterprise cloud environments including Microsoft Azure, AWS, or Google Cloud Platform.<br> Experience working within a Managed Security Services Provider (MSSP) environment.<br> Bachelor’s degree in Cybersecurity, Information Security, Computer Science, Information Technology, Engineering, or a related field.<br> Security +, CEH or any relevant certification preferred</span> </div>
<h2 class="h5">Job description</h2>
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<p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<p>The Senior Field Service Engineer is responsible for providing on-site technical support for the installation, commissioning, preventative maintenance, and troubleshooting of Roche equipment. This role involves traveling to customer sites to ensure equipment is operating at peak performance. This individual will work under general supervision, handling routine service calls independently while assisting team members on more complex issues. You will play an important role in ensuring healthcare professionals and laboratories can operate with confidence, helping support better outcomes for patients across Kuwait.</p><br><p><b>Your Responsibilities</b></p><br><ul><li><p>Deliver the planned system installations and carry out installations as per Roche standards.</p><br></li><li><p>Ensure all service activities are performed and documented in a timely manner as per Roche standards. </p><br></li><li><p>Ensures coverage and support in line with agreements with customers and necessary accreditation requirements are met. </p><br></li><li><p>Escalate technical issues, PRI/PSI to appropriate internal stakeholder and follow up for closure.</p><br></li><li><p>Timely forecast spare parts of systems for line of expertise. </p><br></li><li><p>Ensure Key deliverables i.e. Uptime, customer satisfaction, Value of service to manage expectations for assigned strategic customers are met.</p><br></li><li><p>Accountable for mandatory upgrades/ modifications for assigned systems and ensure that been done for all systems in the country.</p><br></li><li><p>Provide expert technical opinion, identify possible solutions and recommend strategies that lead to timely and effective resolution of high priority issues. Act as mentor and lend support to FSEs to resolve complex and persistent issues. </p><br></li><li><p>Accountable for assigned administrative tasks (PPM scheduling, Modifications, e services, Service Marketing, Service revenue).</p><br></li><li><p>Establishes and develops a relationship with the customer that enhances the reputation and professionalism of Roche Diagnostics. </p><br></li><li><p>Provides clear and appropriate customer communication, including pro-active arrangement of routine preventative and corrective maintenance visits.</p><br></li><li><p>Ensures that all administration and back office tasks are completed in a timely and accurate manner.</p><br></li></ul><p><b>Who You Are</b></p><br><p><span>You are a proactive and customer-focused technical professional who enjoys solving problems and working in a dynamic field-based environment. You are able to work independently while maintaining strong collaboration with internal stakeholders and customers.</span></p><br><p><span>To be successful in this role, you bring:</span></p><br><ul><li><p><span>You hold a Bachelor degree in Engineering, Biomedical, Electronic, Mechatronics or relevant fields</span></p><br></li><li><p><span>You built 5 to 7 years of hands-on experience in a technical support, maintenance, or field service role. The ideal candidate built experience handling Roche IVD instruments such as Pre and Post Analytics / C6800 / Ultra plus / U6500 / Cobas PRO / Cobas Pure</span></p><br></li><li><p><span>You have advanced problem-solving skills, and the ability to communicate and collaborate effectively with customers and colleagues</span></p><br></li><li><p><span>You are able to manage multiple projects simultaneously and work under tight deadline</span></p><br></li><li><p><span>You are proactive with learning-oriented mindset, and are motivated to work in a hands-on environment and support field operations</span></p><br></li><li><p><span>You have deep understanding of digital technologies, Automation and their application in service operations </span></p><br></li><li><p><span>You have excellent communication skills and interpersonal skills with the ability to convey strategic concepts to a diverse audience </span></p><br></li><li><p><span>You are detail-oriented and able to work independently as well as collaboratively in a team environment</span></p><br></li><li><p><span>You are fluent in English; Arabic language is considered a plus</span></p><br></li></ul>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>
<h2 class="h5">Job description</h2>
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<p>We are seeking a proactive and detail-oriented Sales Operations Specialist for managing and optimizing sales-related systems and processes, including Customer relationship Management (CRM) maintenance, technical support, and sales tool integration, to enhance operational efficiency, drive performance, and ensure alignment between the sales department and IT.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Manage, maintain, and optimize Customer relationship management (CRM) systems and Warehouse management system (WMS) related databases to ensure accurate and up-to-date information.</li><li>Maintain the networking infrastructure supporting sales operations, ensuring stable connectivity and system performance across all devices and platforms</li><li>Implement and maintain technical systems to improve sales operations and align with business goals.</li><li>Provide ongoing technical support to the concerned team by addressing their operational and technical needs.</li><li>Ensure proper functionality of Van sales hardware, including handheld devices, SIM cards, printers, etc.</li><li>Conduct training for concerned team members on Customer relationship management (CRM) systems, warehouse management systems (WMS), and sales tools to ensure optimal usage.</li><li>Assist in the creation and setup of new customer profiles in the system, ensuring accurate entry of customer data, pricing, and terms in alignment with company policies.</li><li>Manage, update, and synchronize promotions and pricing across all sales platforms to ensure consistency.</li><li>Provide support on the execution of sales campaigns and promotions.</li><li>Continuously evaluate and identify opportunities for improving sales and warehouse systems and processes to increase sales effectiveness and efficiency.</li><li>Ensure adoption and compliance of sales processes across the team.</li><li>Collaborate with marketing, finance, and IT teams to align sales operations and ensure smooth cross-departmental communication.</li><li>Coordinate with service providers for system integration, maintenance and troubleshooting. </li><li>Coordinate with internal departments to maintain accurate customer records and synchronize backend updates across platforms.</li><li>Oversee and manage the client's network infrastructure to ensure optimal performance, security, and availability. Collaborate with internal teams and external stakeholders to troubleshoot and resolve network issues while ensuring adherence to best practices and industry standards.</li><li>Proactively monitor and maintain sales and warehouse systems to ensure maximum uptime and minimize disruptions to sales operations.</li><li>Contact customers for any systems issues or errors regarding performance / invoices or discrepancies to ensure customer satisfaction. </li><li>Oversee security camera systems and manage networking infrastructure related to sales operations.</li><li>Keep abreast to the the latest advancements in technology to ensure the department's tools and processes are up-to-date.</li><li>Perform ad-hoc and other duties related to the job as assigned by the Direct Manager.</li></ul><p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications & Requirements</b></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.</li><li>3–5 years of experience in Sales Operations, CRM Administration, Systems Support, or a similar role.</li><li>Experience working with CRM platforms, ERP/WMS systems, and sales technologies.</li><li>Strong understanding of networking concepts, system administration, and hardware troubleshooting.</li><li>Excellent analytical, problem-solving, and organizational skills.</li><li>Strong communication and stakeholder management abilities.</li><li>Proficiency in Microsoft Office applications, particularly Excel and reporting tools.</li><li>Ability to work collaboratively across departments and manage multiple priorities effectively.</li></ul><p><br></p></div>
<p>About the Role:
We are seeking a skilled Technical Engineer to provide technical support for marine construction and offshore projects. The ideal candidate will be responsible for reviewing designs, preparing technical documentation, coordinating with engineering teams, and ensuring that project activities comply with specifications, codes, and client requirements.
Key Responsibilities:
• Review and interpret engineering drawings, specifications, and technical documents for marine construction projects
• Prepare technical submittals including method statements, calculations, and material specifications
• Coordinate with design engineers, project managers, and site teams to resolve technical issues
• Ensure all technical activities comply with project specifications, international codes (ISO, BS, ASTM, API), and client requirements
• Assist in preparing and reviewing shop drawings, as-built drawings, and technical reports
• Provide technical support during construction, installation, and commissioning phases
• Conduct technical inspections and quality checks to verify compliance with approved documents
• Liaise with clients, consultants, subcontractors, and suppliers on technical matters
• Review and approve subcontractor technical submittals and material approvals
• Prepare technical queries (TQs) and coordinate with consultants for resolution
• Support procurement team in technical evaluation of suppliers and materials
• Maintain accurate technical documentation and filing systems
• Assist in preparing project close-out reports and technical handover documents
• Stay updated on latest engineering standards, technologies, and industry best practices
• Provide training and guidance to junior engineers and site staff</p><p>Qualifications & Experience:
• Bachelor's degree in Civil Engineering, Mechanical Engineering, Marine Engineering, or related field
• Minimum 5+ years of experience as Technical Engineer in marine, construction, or oil & gas industries
• Strong knowledge of engineering principles, codes, and standards (ISO, BS, ASTM, API, etc.)
• Experience with marine construction, piling, subsea pipelines, or offshore structures is highly preferred
• Proficiency in engineering software such as AutoCAD, STAAD Pro, or similar
• Familiarity with project documentation and technical submittal processes
• Strong understanding of quality assurance and quality control (QAQC) principles
• Valid safety certifications (NEBOSH, IOSH, OSHA) preferred
• Fluency in English; Arabic or Hindi/Urdu is a plus
• Professional membership (e.g., ICE, IMarEST) is an advantage
Required Skills:
• Strong technical knowledge and analytical abilities
• Good communication and coordination skills
• Attention to detail for documentation and compliance
• Problem-solving and technical troubleshooting skills
• Ability to work under pressure and meet deadlines
• Team collaboration with engineering, procurement, and construction teams</p>
<h2 class="h5">Job description</h2>
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<p><b>Role:</b></p><p>We are seeking an experienced <b>Manager – Cementing Laboratory</b> to lead our cementing laboratory operations and provide technical expertise in support of cementing projects within the oil and gas industry. The successful candidate will oversee laboratory testing, cement job simulations, quality assurance, technical support, and continuous process improvement while ensuring compliance with industry standards and company HSE requirements.</p><p><br></p><p><b>Key Responsibilities:</b></p><ul><li>Lead and manage all cementing laboratory operations.</li><li>Design and perform cement job simulations, including pre- and post-job analysis.</li><li>Conduct laboratory testing of cement slurries and evaluate properties such as rheology, fluid loss, thickening time, and compressive strength.</li><li>Develop and optimize cementing formulations for primary and remedial cementing operations.</li><li>Provide technical support to Engineering, Operations, Sales, and Business Development teams.</li><li>Troubleshoot cementing challenges and recommend technical solutions.</li><li>Ensure laboratory equipment is properly maintained, calibrated, and operating efficiently.</li><li>Maintain quality standards, laboratory documentation, SOPs, and testing procedures.</li><li>Prepare technical reports, case studies, and presentations for internal and external stakeholders.</li><li>Support client requirements through technical consultation and job design.</li><li>Lead, mentor, and develop laboratory personnel while promoting a strong safety culture.</li><li>Ensure compliance with company QHSE policies and industry best practices.</li><li>Support digitalization initiatives and continuous improvement within laboratory operations.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications:</b></p><ul><li>Bachelor's degree in Engineering, Chemistry, or a related technical discipline.</li><li>Master's degree is an advantage.</li></ul><p><b>Experience</b></p><ul><li>12–15 years of experience in cementing laboratory operations within the oil & gas industry.</li><li>Proven experience in cement slurry design, laboratory testing, and cementing job simulations.</li><li>Previous leadership or supervisory experience managing laboratory teams.</li><li>Strong understanding of API standards and cementing best practices.</li></ul><p><b>Skills & Competencies</b></p><ul><li>Strong technical knowledge of cementing materials, additives, and laboratory testing.</li><li>Experience with cementing software and job design programs.</li><li>Excellent analytical and troubleshooting skills.</li><li>Strong leadership, communication, and stakeholder management abilities.</li><li>Ability to manage multiple projects in a fast-paced environment.</li><li>Commitment to quality, operational excellence, and HSE compliance.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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<b>Overview</b><br><p><span>Step into a role where your ideas spark innovation and your impact is felt every day.</span></p><br><br><p><span>As a Senior Cloud Solution Architect (Copilot & Agents) within Customer Success, you will be at the forefront of technological innovation, driving agentic transformation and solving complex problems for top enterprise clients. You will build agents, and help customers understand how to build agents that play directly into their flow of work, turning AI from a concept into everyday, measurable business value. You have the opportunity to lead and shape how customers leverage Microsoft technologies in the era of AI, enabling organizations to realize the full value and return on their cloud investments.</span></p><br><br><p><span>You will be part of a team that drives agentic transformation end-to-end across the whole AI stack, from strategy and design through deployment, adoption, and scaled value realization. Your expertise will be crucial as you guide clients through business transformation, ensuring their success through adoption of advanced cloud and artificial intelligence solutions. As a vital cornerstone of customer value realization, you will play a key role in maximizing impact and accelerating time-to-value for our customers.</span></p><br><br><p><span>At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth-mindset culture, we innovate responsibly and measure success by shared progress: people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what is next for everyone.</span></p><br><br><br><br><b>Responsibilities</b><br><p><span>Job Responsibilities</span></p><br><br><ul><li><p><span>Build agents and enable customers to build their own, designing, prototyping, and deploying AI agents that embed directly into customers' flow of work, and coaching customer teams to do the same so the capability sticks and scales.</span></p><br></li></ul><br><ul><li><p><span>Leverage market insights to help leadership and peers identify areas for technical upskilling and acceleration based on demand, and act as a mentor to drive technical readiness around security, resilience, and AI.</span></p><br></li></ul><br><ul><li><p><span>Proactively identify new cross-solution opportunities that empower cloud success, drive AI innovation, and strategically consult with customers to advocate for solutions that shape their business outcomes.</span></p><br></li></ul><br><ul><li><p><span>Guide customers through the deployment of secure, resilient, AI-enabled, and optimized cloud solutions, preparing them for long-term operational readiness and value realization.</span></p><br></li></ul><br><ul><li><p><span>Lead, mentor, and assemble virtual teams to tackle challenging technology scenarios, share strategic insights, and contribute to the development of scalable models, including Copilot, agents, and the broader AI stack.</span></p><br></li></ul><br><ul><li><p><span>Identify and communicate gaps across business and technology, connecting patterns to drive products, processes, and solutions that scale across customers.</span></p><br></li></ul><br><br><b>Qualifications</b><br><p><span>Job Requirements</span></p><br><br><p><span>Required/Minimum Qualifications</span></p><br><br><ul><li><p><span>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.</span></p><br></li></ul><br><p><span>Preferred Qualifications</span></p><br><br><ul><li><p><span>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.</span></p><br></li></ul><br><ul><li><p><span>3+ years of hands-on experience with M365 Copilot deployment and adoption, and/or equivalent experience with comparable enterprise AI platforms (e.g., Claude for Enterprise, Claude Cowork, ChatGPT for Enterprise, Mistral, or similar), including designing or deploying AI agents in a business context.</span></p><br></li></ul><br><br><ul><li><p><span>Industry focus in one of the following: Financial Services & Banking, Aviation, Oil & Gas, or Government/Public Sector.</span></p><br></li></ul><br><ul><li><p><span>Technical skillset across Copilot, Copilot Studio, and Power Platform.</span></p><br></li></ul><br><ul><li><p><span>Hands-on experience developing custom agents using Agent Builder (Copilot Studio lite), Copilot Studio, or Foundry.</span></p><br></li></ul><br><ul><li><p><span>Consultative skillset in adoption and change management.</span></p><br></li></ul><br><ul><li><p><span>6+ years experience working in a customer-facing role (e.g., internal and/or external).</span></p><br></li></ul><br><ul><li><p><span>6+ years experience leading technical projects.</span></p><br></li></ul><br><ul><li><p><span>Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).</span></p><br></li></ul><br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages the functionality and efficiency of a group of computers running on one or more operating systems</p><p>Assists with routine technical support in the management of networks, software, hardware, configurations, and architectures</p><p>Helps troubleshoot system hardware and software issues</p><p>Helps to ensure that performance and security of computers meet the needs of network users</p><p>Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration, and reliable operation of computer systems, including fixing network issues along with updating equipment and software</p><p>Assists with basic hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>AA/AS, Azure Administrator, Security Cert Required</li><li>3+ years of related experience</li><li>Intermediate level of experience in analyzing and troubleshooting military networks</li><li>SECRET</li><li>Assists with monitoring and tuning of systems to achieve optimum performance levels</li><li>Assist end users on the proper use of hardware and software</li><li>US Citizenship Required - secret</li><li>Must meet the certification requirement of DoW 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate: Security+ Microsoft Certified Solutions Associate (MCSA) Server or equivalent Cisco Certified Network Associate (CCNA)</li><li>Must have intermediate level of experience in design, maintenance, and operation of small to medium networks. This experience must include administrating corporate or business user accounts managing mail servers, printer servers, WWW servers. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.</li><li>Experience in analyzing and troubleshooting military networks to include: Microsoft Enterprise Server 2008/2012 or later version Microsoft Windows Operating Systems Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote) Microsoft Active Directory 2008/2012 or later version Network Server Backup DHCP, DNS, WINS, and Domain Controllers Site specific equipment listed in the task order</li></ul><p></p></section>
<p>About the Role:
We are seeking a skilled Technical Engineer to provide technical support for marine construction and offshore projects. The ideal candidate will be responsible for reviewing designs, preparing technical documentation, coordinating with engineering teams, and ensuring that project activities comply with specifications, codes, and client requirements.
Key Responsibilities:
• Review and interpret engineering drawings, specifications, and technical documents for marine construction projects
• Prepare technical submittals including method statements, calculations, and material specifications
• Coordinate with design engineers, project managers, and site teams to resolve technical issues
• Ensure all technical activities comply with project specifications, international codes (ISO, BS, ASTM, API), and client requirements
• Assist in preparing and reviewing shop drawings, as-built drawings, and technical reports
• Provide technical support during construction, installation, and commissioning phases
• Conduct technical inspections and quality checks to verify compliance with approved documents
• Liaise with clients, consultants, subcontractors, and suppliers on technical matters
• Review and approve subcontractor technical submittals and material approvals
• Prepare technical queries (TQs) and coordinate with consultants for resolution
• Support procurement team in technical evaluation of suppliers and materials
• Maintain accurate technical documentation and filing systems
• Assist in preparing project close-out reports and technical handover documents
• Stay updated on latest engineering standards, technologies, and industry best practices
• Provide training and guidance to junior engineers and site staff</p><p>Qualifications & Experience:
• Bachelor's degree in Civil Engineering, Mechanical Engineering, Marine Engineering, or related field
• Minimum 5+ years of experience as Technical Engineer in marine, construction, or oil & gas industries
• Strong knowledge of engineering principles, codes, and standards (ISO, BS, ASTM, API, etc.)
• Experience with marine construction, piling, subsea pipelines, or offshore structures is highly preferred
• Proficiency in engineering software such as AutoCAD, STAAD Pro, or similar
• Familiarity with project documentation and technical submittal processes
• Strong understanding of quality assurance and quality control (QAQC) principles
• Valid safety certifications (NEBOSH, IOSH, OSHA) preferred
• Fluency in English; Arabic or Hindi/Urdu is a plus
• Professional membership (e.g., ICE, IMarEST) is an advantage
Required Skills:
• Strong technical knowledge and analytical abilities
• Good communication and coordination skills
• Attention to detail for documentation and compliance
• Problem-solving and technical troubleshooting skills
• Ability to work under pressure and meet deadlines
• Team collaboration with engineering, procurement, and construction teams</p>
<h2 class="h5">Job description</h2>
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<p>Lead, manage and continuously improve the Company&#39;s Information Technology<br>function, including IFS, Infrastructure, Networks, AWS, Azure, Cybersecurity and IT<br>Support, ensuring the delivery of secure, reliable and cost-effective IT services that<br>support business operations and strategic objectives. The IT Manager is responsible for<br>planning, implementing and maintaining technology solutions, managing IT resources<br>and vendors, and driving continuous improvement across all IT services.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications &Experience<br> Bachelor&#39;s Degree in Information Technology, Computer Science, Information<br>Systems, or equivalent.<br> Professional certifications such as ITIL, PMP, Microsoft, Cisco, VMware, AWS,<br>Azure, Cybersecurity are an advantage.<br> 8-10 years of relevant experience, including at least 3 years in a managerial role.</p>
<p>Duties &amp; Responsibilities<br> Develop and implement the Company&#39;s IT strategy, roadmap and annual IT plan<br>in alignment with business objectives.<br> Lead and manage all IT functions, including IFS, Infrastructure, Networks, AWS,<br>Azure, Cybersecurity, Business Applications and IT Support.<br> Ensure the availability, reliability, security and performance of all business-critical<br>IT systems and services.<br> Establish and monitor departmental KPIs, service levels (SLAs) and performance<br>metrics to ensure high-quality service delivery.<br> Manage the implementation, enhancement and support of IFS and other<br>business applications to meet operational requirements.<br> Lead IT projects and digital transformation initiatives, ensuring timely delivery<br>within approved scope, budget and quality standards.<br> Evaluate emerging technologies and recommend solutions that improve<br>operational efficiency, security and business value.<br> Develop, implement and enforce IT policies, standards and procedures in line<br>with industry best practices and company governance requirements.<br> Ensure the effectiveness of cybersecurity controls, data protection measures,<br>backup processes, disaster recovery and business continuity plans across on-<br>premises infrastructure and AWS/Azure environments.<br> Manage IT risks and ensure compliance with applicable regulations, software<br>licensing requirements and internal policies.<br> Prepare, manage and monitor the IT budget, ensuring cost-effective utilization of<br>technology investments and maximizing return on investment.<br> Manage relationships with external vendors, consultants and service providers,<br>including contract administration and performance evaluation.</p>
<p> Lead, coach, develop and evaluate IT team members, ensuring appropriate<br>resource allocation, technical competency and succession planning.<br> Promote a customer-focused IT culture by continuously improving user support,<br>service quality and end-user satisfaction.<br> Prepare periodic reports for Executive Management on IT performance, major<br>initiatives, risks, cybersecurity, budgets and improvement opportunities.<br> Stay current with industry trends and emerging technologies, including IFS, AWS<br>and Azure, to support continuous innovation and business growth.<br> Perform any other duties assigned by Executive Management.</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Key Responsibilities:</p><ul><li>Design, implement, configure, and support enterprise Dell Storage Solutions</li><li>Deploy and manage:</li><li>Dell PowerStore</li><li>Dell PowerMax</li><li>Dell Unity</li><li>Dell PowerScale</li><li>Dell ECS Object Storage</li><li>Perform storage provisioning, configuration, zoning, mapping, masking, and LUN management</li><li>Implement SAN and NAS storage architectures for enterprise environments</li><li>Perform storage migration activities between legacy and modern storage platforms</li><li>Implement and support:</li><li>Metro/Global replication</li><li>Disaster Recovery (DR)</li><li>High Availability (HA)</li><li>Business Continuity solutions</li><li>Integrate storage systems with:</li><li>VMware vSphere / vCenter</li><li>Microsoft Hyper-V</li><li>Linux and Windows Servers</li><li>Backup solutions</li><li>Configure and troubleshoot Fibre Channel SAN environments</li><li>Work with Brocade and Cisco SAN switches including zoning and fabric management</li><li>Perform storage performance analysis, health checks, optimization, and root cause analysis</li><li>Support NAS protocols including:</li><li>NFS</li><li>SMB/CIFS</li><li>FTP</li><li>Perform firmware upgrades, patching, and lifecycle management activities</li><li>Prepare implementation documentation including:</li><li>HLD/LLD</li><li>SOPs</li><li>As-built documentation</li><li>Migration plans</li><li>Operational handover documents</li><li>Provide L2/L3 technical support during implementation and post-deployment phases</li><li>Coordinate with vendors, customers, project managers, and technical teams during project execution</li></ul><p><br></p><p><br></p><p>Required Qualifications</p><ul><li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field</li><li>Minimum 6–8 years of experience in enterprise storage implementation and administration</li><li>Minimum 4+ years of strong hands-on experience specifically with Dell EMC Storage Solution</li><li>Proven experience in enterprise storage deployment and migration project</li><li>Strong understanding of SAN/NAS architecture, replication technologies, DR, HA, and storage optimization</li><li>Strong troubleshooting and analytical skill</li><li>Experience working in enterprise/datacenter environment</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Certifications:</p><p>Dell Technologies Certifications</p><ul><li>Dell Proven Professional – Storage Deployment Engineer</li><li>Dell PowerStore Implementation Certification</li><li>Dell PowerMax Implementation Certification</li><li>Dell Unity XT Implementation Certification</li><li>Dell PowerScale (Isilon) Certification</li><li>Dell ECS/Object Storage Certification</li></ul><p><br></p><p>(Candidates holding multiple Dell storage certifications are Manditory)</p><p>Preferred Technical Skills:</p><ul><li>VMware vSphere / vCenter</li><li>Microsoft Hyper-V</li><li>Windows Server / Linux Administration</li><li>Fibre Channel SAN Technologies</li><li>Brocade SAN Switches</li><li>Cisco MDS SAN Switches</li><li>NAS/SMB/NFS protocols</li><li>Storage replication technologies</li><li>Disaster Recovery solutions</li><li>Performance tuning and capacity planning</li><li>PowerPath / MPIO configuration</li><li>Backup Solutions</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The PKI Certificate Authority Engineer is required to be certified at the expert level in multiple disciplines of systems and security (e.g. MCSE & CISSP). The engineer provides expert level engineering support for all Public Key Infrastructure services. A PKI Certificate Authority Engineer supports Enterprise-class infrastructure in the RCC-SWA by providing optimization, administration, and technical documentation of all Public Key Infrastructure systems. The engineer shall perform discovery, analysis, monitoring, and management of all digital certificates deployed by the Certificate Authority (CA). The position will collaborate with system owners and serve as the primary support entity for problem escalation, reporting directly to the section team lead. Broad knowledge and expert level hands-on experience in a large Enterprise are essential for success in this role. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Responsibilities</p><ul><li>Operate and maintain Certificate Authority Servers but not limited to databases and Hardware Security Module on NIPR, SIPR and Coalition enclaves.</li><li>Manage the CA life cycle, including generation, revocation, expiry, and updating to determine where each certificate is installed.</li><li>Troubleshoot Active Directory Certificate Services, HSMs, Certificate Enrollment Web Services, Certificate Enrollment Policy Web Service, and Internet Information Services (IIS).</li><li>Aid with defining and developing the strategic plan for Public Key Infrastructure (PKI) and assist with the implementation of PKI and other certificate related technologies.</li><li>Create and maintain system documentation for certificate-based technologies, including installation, configuration, and appropriate troubleshooting steps.</li><li>Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications</b></p><p>Security Clearance: Requires an active Secret Clearance</p><p>Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required. Bachelor s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><p>BASELINE: Cisco: CCNP Security CompTIA: CASP+ ce: Advanced Security Practitioner GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler ISACA: CISA: Certified Information Systems Auditor ISC2: CCSP Certified Cloud Security Professional ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional</p><p>COMPUTING ENVIRONMENT (CE): Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: MCSA: Cloud Platform Microsoft: MCSA: Windows Server 2012 Microsoft: MCSA: Windows Server 2016 Microsoft: MCSE: Cloud Platform and Infrastructure Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Data Management and Analytics Microsoft: MCSE: Productivity Solutions Expert Microsoft: MCSE: Server Infrastructure 2012</p><p>Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. At least five (5) years of practical experience working with:</p><ul><li>MS Active Directory Domain Services</li><li>MS Active Directory Certificate Services ( AD CS )</li><li>Public Key Infrastructure ( PKI )</li><li>Cryptography Standards</li><li>Managing keystores ( JKS, JCEKS, PKCS #12 )</li><li>Windows MSCS) and trust stores</li><li>Hardware security modules ( HSM's )</li><li>Key management services ( KMS )</li><li>Online Certificate Status Protocol ( OCSP )</li><li>Two-factor authentication: RSA, Smartcards ( CAC ).</li></ul><p>Understanding of FIPS 140-2 compliance and Standard Technical Implementation Guides ( STIGs ).</p><p>Experience with a customer service-oriented company.</p><p>Skills & Technology Used: Ability to troubleshoot servers and infrastructure equipment, assess networking requirements and provide solutions, and make accurate and independent decisions under pressure. Excellent organizational, interpersonal, written, and verbal communication skills. Ability to perform comfortably in a fast-paced, deadline-oriented work environment and to successfully execute many complex tasks simultaneously. MS Active Directory Domain Services. MS Active Directory Certificate Services (AD CS ). Public Key Infrastructure ( PKI ). Cryptography Standards. JKS, JCEKS, PKCS #12, Windows MSCS. </p><p></p></section>
<p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>The ESM Systems Engineer III is required to be certified at the expert level in multiple disciplines of systems and security (e.g., Azure Solutions Architect, Windows Server Hybrid Administrator, & CISSP) and provides high-level engineering and management support for all Enterprise systems. ESMs support Enterprise-class infrastructure in the RCC-SWA by providing optimization, administration, and technical documentation of all infrastructure systems. ESMs resolve and complete assigned cases and change requests and act as an escalation point for support issues.</p><p>The core infrastructure technology duties include Microsoft Active Directory, Microsoft Entra ID (formerly Azure Active Directory), Microsoft Configuration Manager (formerly System Center Configuration Manager (SCCM) / Microsoft Endpoint Configuration Manager (MECM)), Windows Server Update Services (WSUS), Structured Query Language (SQL), Active Directory Federation Services (ADFS), Microsoft Identity Manager / Forefront Identity Manager (MIM/FIM), Domain Name System (DNS), Online Certificate Status Protocol (OCSP), and Public Key Infrastructure (PKI) system security and Group Policy, PowerShell scripting, and top-level support for enterprise-wide initiatives in a virtualized environment.</p><p>The position is a senior role and will mentor Systems Engineers and serve as the primary support entity for problem escalation, reporting directly to the section team lead. Broad knowledge and expert hands-on experience in a large Enterprise are essential for success in this role.</p><p>Program: OMDAC-SWACA</p><p>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Responsibilities</p><ul><li>Provides Enterprise-level support for Active Directory, Microsoft Entra ID (formerly Azure Active Directory), and Windows File Services in an Enterprise environment for global initiatives.</li><li>Performs problem Management and Root Cause Analysis for Corporate Identity Management in a large-scale Department of Defense setting.</li><li>Serves as an escalation point for application support and troubleshooting, provides guidance and direction in the resolution of escalated issues and complex production, application, or system problems.</li><li>Installs, configures, and maintains Microsoft Active Directory, Microsoft Enterprise tools, and third-party software.</li><li>Coordinates and implements patch management, monthly Windows update deployments process to Servers and Workstations, Analyze SCCM / Intune log files, application packaging, and distribution, operating system deployment (OSD), custom reporting using SQL and creating WQL queries.</li><li>Create desktop and server images utilizing technologies such as MDT.</li><li>Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.</li><li>Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.</li><li>Troubleshoot servers and infrastructure equipment, assess networking requirements and implement solutions, and make accurate, independent decisions under pressure.</li><li>Coordinate work and communicate status, issues, and documentation clearly across teams and stakeholders.</li><li>Manage and prioritize multiple complex tasks simultaneously in a fast-paced, deadline-driven environment.</li><li>Performs other duties and assignments as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requires an active Secret Clearance</p><p>One-year related experience can be substituted for one year of education if the degree is required. Bachelor s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</p><p>The authorized certifications for this job title are listed as follows:</p><ul><li>Baseline: Cisco: CCNP: Certified Network Professional - Security</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>CompTIA: SecurityX ce</li><li>GIAC: GCED: Certified Enterprise Defender</li><li>GIAC: GCIH: Certified Incident Handler</li><li>ISACA: CISA: Certified Information Systems Auditor</li><li>ISC2: CCSP: Certified Cloud Security Professional</li><li>ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional</li><li>Computing Environment (CE): Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>Microsoft: Certified: Azure Database Administrator Associate</li><li>Microsoft: Certified: Azure Security Engineer Associate</li><li>Microsoft: Certified: Azure Solutions Architect Expert</li><li>Microsoft: MCSA: Cloud Platform</li><li>Microsoft: MCSA: Windows Server 2012</li><li>Microsoft: MCSA: Windows Server 2016</li><li>Microsoft: MCSE: Cloud Platform and Infrastructure</li><li>Microsoft: MCSE: Core Infrastructure</li><li>Microsoft: MCSE: Data Management and Analytics</li><li>Microsoft: MCSE: Productivity Solutions Expert</li><li>Microsoft: MCSE: Server Infrastructure 2012</li><li>Microsoft: MCTS: Administering and Deploying System Center 2012 Configuration Manager ( SCCM )</li></ul><p>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.</p><p>Minimum of 5 years of experience (10 preferred) in demonstrating the ability and aptitudes required to perform technical, managerial, or analytical work and coordination involving management of Enterprise level information systems.</p><p>Platforms including a combination of the following: Microsoft Active Directory Microsoft Entra ID (formerly Azure Active Directory) Microsoft Configuration Manager (MCM), formerly System Center Configuration Manager (SCCM) / Microsoft Endpoint Configuration Manager (MECM), Intune, Windows Server Update Services (WSUS) Structured Query Language (SQL) Microsoft Identity Manager / Forefront Identity Manager (MIM/FIM) Active Directory Federation Services (ADFS) Domain Name System (DNS) Public Key Infrastructure (PKI) Azure Virtual Desktop in a Wide Area Network.</p><p>Experience with a customer service-oriented company.</p><p>Skills & Technology Used:</p><ul><li>Proficiency in using a computer - desktop or laptop.</li><li>Proficiency in using Microsoft productivity software.</li><li>Proficiency in using Email client software.</li><li>Ability to troubleshoot servers and infrastructure equipment, assess networking requirements and provide solutions, and make accurate and independent decisions under pressure.</li><li>Excellent organizational, interpersonal, written, and verbal communication skills.</li><li>Ability to perform comfortably in a fast-paced, deadline-oriented work environment and to successfully execute many complex tasks simultaneously.</li><li>Ability to Install, configure, and maintain Microsoft Active Directory, Microsoft Enterprise tools, and third-party software utilities for hardware systems within operational guidelines.</li><li>Active Directory, Microsoft Entra ID (formerly Azure Active Directory) and Windows Enterprise environment.</li><li>Microsoft Configuration Manager (formerly System Center Configuration Manager (SCCM) / Microsoft Endpoint Configuration Manager (MECM)).</li><li>Ability to analyze SCCM / Intune log files, application packaging, and distribution, operating system deployment (OSD).</li><li>MS Active Directory Domain Services.</li><li>MS Active Directory Certificate Services (AD CS).</li><li>Ability to create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.</li></ul>