concrete worker Jobs - Capital Governorate (Kuwait) Kuwait

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Role Summary </b>We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate?</p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers by regular visiting the suppliers warehouse.</li><li>Assortment: Monitoring the daily availability list and ensuring new seasonal items are regularly listed by the supplier.</li><li>Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li><li>Regular market visits to check the assortment available in the country and pushing our suppliers to source them for us.</li><li>Price: Pricing the items based on Ministry pricing guidelines on a daily basis.</li><li>Collecting market prices and conducting country price audits.</li><li>Promos: Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills and always like to be hands-on with several tools. You have excellent analytical and communication skills and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills.</li><li>You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent in English mandatory &amp; Arabic can be a plus</li></ul><p></p></section>

<p><h4>Job summary</h4> <p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.</p> <br> <h4>Candidate profile</h4> <br> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li> <li>Or 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li> </ul> <br> <h4>Core work activities</h4> <br> <h4>Ensuring culinary standards and responsibilities are met</h4> <ul> <li>Manages kitchen shift operations and ensures compliance with all food & beverage policies, standards and procedures.</li> <li>Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.</li> <li>Assists executive chef with all kitchen operations and preparation.</li> <li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li> <li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.</li> <li>Assists in determining how food should be presented and creates decorative food displays.</li> <li>Maintains purchasing, receiving and food storage standards.</li> <li>Ensures compliance with food handling and sanitation standards.</li> <li>Performs all duties of kitchen managers and employees as necessary.</li> <li>Recognizes superior quality products, presentations and flavor.</li> <li>Ensures compliance with all applicable laws and regulations.</li> <li>Follows proper handling and right temperature of all food products.</li> <li>Operates and maintains all department equipment and reports malfunctions.</li> <li>Checks the quality of raw and cooked food products to ensure that standards are met.</li> </ul> <br> <h4>Leading kitchen operations</h4> <ul> <li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li> <li>Leads shifts while personally preparing food items and executing requests based on required specifications.</li> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and builds mutual trust, respect, and cooperation among team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors.</li> <li>Maintains the productivity level of employees.</li> <li>Ensures employees understand expectations and parameters.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Ensures property policies are administered fairly and consistently.</li> <li>Communicates performance expectations in accordance with job descriptions for each position.</li> <li>Recognizes success performance and produces desired results.</li> </ul> <br> <h4>Ensuring exceptional customer service</h4> <ul> <li>Provides services that are above and beyond for customer satisfaction and retention.</li> <li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li> <li>Sets a positive example for guest relations.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Handles guest problems and complaints.</li> </ul> <br> <h4>Maintaining culinary goals</h4> <ul> <li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li> <li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li> <li>Utilizes the labor management system to effectively schedule to business demands and for tracking of employee time and attendance.</li> <li>Trains employees in safety procedures.</li> </ul> <br> <h4>Managing and conducting human resource activities</h4> <ul> <li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li> <li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li> <li>Participates in the employee performance appraisal process, providing feedback as needed.</li> <li>Brings issues to the attention of the department manager and human resources as necessary.</li> </ul> <br> <h4>Additional responsibilities</h4> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Attends and participates in all pertinent meetings.</li> </ul> <br> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.</p> <p>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Title:</b></p><p>Laboratory Manager&nbsp;</p><p>Division:&nbsp;&nbsp;</p><p>Material Testing</p><p>I‐Function:&nbsp;</p><p>‐ Overall technical and commercial responsibility for the Laboratory operation.&nbsp;</p><p>‐ Oversee the operation of the Laboratory and develop its business.&nbsp;</p><p>‐ Maintain&nbsp; and&nbsp; further&nbsp; the&nbsp; company&nbsp; image&nbsp; in&nbsp; the&nbsp; country&nbsp; of&nbsp; operation&nbsp; in&nbsp; line&nbsp; with&nbsp; the&nbsp; Quality&nbsp; policy&nbsp; and&nbsp;</p><p>achieve the company strategic technical and commercial objectives in this country.&nbsp;</p><p>‐ Ensure&nbsp; efficient,&nbsp; effective&nbsp; and&nbsp; profitable&nbsp; commercial&nbsp; operations&nbsp; of&nbsp; all&nbsp; the&nbsp; departments&nbsp; in&nbsp; the&nbsp; Laboratory&nbsp;</p><p>within a framework of team work, safety, quality and maintenance of integrity and good spirit.&nbsp;</p><p>II‐ Reporting:&nbsp;</p><p>‐ To the General Manager (or Deputy General Manager).&nbsp;</p><p>III‐ Supervising:&nbsp;&nbsp;</p><p>‐ Heads of Divisions and Departments in the Laboratory.&nbsp;</p><p>‐ Branch Supervisors.&nbsp;&nbsp;</p><p>‐ Senior Procurement and Personnel Officer.&nbsp;&nbsp;</p><p>‐ Data Encoders.&nbsp;&nbsp;</p><p>‐ All related personnel.&nbsp;</p><p>IV‐ Duties and Responsibilities:&nbsp;</p><p>‐ Overall Marketing, Commercial and Technical responsibility of the Laboratory.&nbsp;</p><p>‐ Oversees tidy office and laboratories environment.&nbsp;</p><p>‐ Oversees the maintenance of all Laboratory equipment, training apparatus, documents, books, manuals and&nbsp;</p><p>inventory allocations.&nbsp;&nbsp;</p><p>‐ Establishes or adjusts work procedures to meet schedules and deadlines.&nbsp;</p><p>‐ Oversees and controls time and testing records.&nbsp;</p><p>‐ Sets in coordination with the GM the yearly objectives&nbsp; for the Laboratory and ensures the achievement of&nbsp;</p><p>these objectives.&nbsp;</p><p>‐ Prepares yearly budgets and ensures the achievement of the budgets as approved by the GM or DGM.&nbsp;</p><p>‐ Performs close cost control on the Laboratory operation at all levels.&nbsp;</p><p>‐ Assists in recruitment and approves the enrollment of new recruits.&nbsp;</p><p>‐ Evaluates and assists in the procurement of equipment and other purchases as needed in the laboratory.&nbsp;</p><p>‐ Analyzes&nbsp; and&nbsp; resolves,&nbsp; or&nbsp; assists&nbsp; workers&nbsp; in&nbsp; solving&nbsp; work&nbsp; problems&nbsp; and&nbsp; provides&nbsp; moral&nbsp; assistance&nbsp; and&nbsp;</p><p>support for their personal problems.&nbsp;</p><p>‐ Signs laboratory technical reports.&nbsp;</p><p>‐ Writes and reviews technical reports issued by the laboratory.&nbsp;</p><p>‐ Prepares tenders, quotations and estimates for laboratory works and reviews and approves quotations&nbsp;</p><p>issued by other departments in the Laboratory.&nbsp;</p><p>‐ Maintains and keeps updated technical references, relevant codes and standards.&nbsp;</p><p>‐ Maintains technical standards, keeps aware of technical development and where appropriate, maintains&nbsp;</p><p>contact with various local technical committees and bodies.&nbsp;</p><p>‐ Handles customer complaints as reported by the Quality Division and sets‐up curative, corrective and&nbsp;</p><p>preventive actions.&nbsp;</p><p>‐ Represents the Laboratory at technical and commercial meetings including liaison with clients or technical&nbsp;</p><p>groups.&nbsp;</p><p>‐ Oversees the direction of samples when required to the approved subcontractors.&nbsp;</p><p><br></p><p>&nbsp; &nbsp;</p><p>Laboratory Manager&nbsp;</p><p>This document is the exclusive property of ACTS. Any partial or total reproduction of any kind is forbidden without the prior approval of the Management.</p><p>‐ Coordinates and schedules with the Training and Consultancy Division the internal training requirements of&nbsp;</p><p>staff and recommends to Management external training of staff.&nbsp;</p><p>‐ Ensures the proper set‐up of the laboratory to host theoretical and performance training sessions for ACI&nbsp;</p><p>Certification or similar training events and assists the trainers when required.&nbsp;</p><p>‐ Conducts research to develop custom tests and investigates complaints on existing tests or services.&nbsp;</p><p>‐ Prepares weekly summary report of the overall operation of the central and site laboratories and hands it&nbsp;</p><p>over to the GM or DGM (to enclose the weekly summary reports of the heads of Department).&nbsp;</p><p>‐ Ensures that daily, weekly and monthly checklists are timely filled by heads of Departments and that all&nbsp;</p><p>items mentioned in these checklists are fulfilled.&nbsp;</p><p>‐ Recommends measures to improve testing procedures and use of equipment.&nbsp;</p><p>‐ Confers with Management, scientists or engineers to conduct analyses, interpret test results, or develop&nbsp;</p><p>nonstandard tests.&nbsp;</p><p><br></p><p>VI‐ <b>Qualification</b>:&nbsp;</p><p>Education and Experience:&nbsp;</p><p>Master’s Degree in Engineering or Chemistry, or a Bachelor’s Degree (B.S.) in Engineering or a related field with a&nbsp;</p><p>considerable&nbsp; experience&nbsp; in&nbsp; managing&nbsp; laboratories&nbsp; (minimum&nbsp; 7&nbsp; years);&nbsp; or&nbsp; &nbsp; Any&nbsp; equivalent&nbsp; combination&nbsp; of&nbsp;</p><p>experience and training which provides the knowledge, skills and abilities necessary to perform the work.&nbsp;&nbsp;</p><p>Language Ability : (Arabic, English)&nbsp;</p><p>Arabic: Read, Spoken and Written&nbsp;</p><p>English: Read, Spoken and Written&nbsp;</p><p>Skills:&nbsp;</p><p>‐ Ability to establish and maintain effective working relationships by developing a high level of credibility and&nbsp;</p><p>trust with applicants, employees, officials, and the general public.&nbsp;</p><p>‐ Demonstrated ability to interact as a leader in a team‐building environment with a wide variety of&nbsp;</p><p>individuals from diverse disciplines, cultures and experience.&nbsp;</p><p>‐ High levels of resourcefulness, influence, execution skills (strategy through implementation).&nbsp;</p><p>‐ Ability to build and lead an effective team and foster a sense of collaboration to achieve goals.&nbsp;</p><p>‐ Excellent time management skills which includes the ability to balance multiple projects concurrently (with&nbsp;</p><p>different deadlines) and marshal the resources necessary to accomplish them.&nbsp;</p><p>‐ Conversant with ISO 9001, ISO 17025 and HSE systems.&nbsp;</p><p>‐ Experience in financial control of service laboratory.&nbsp;</p><p>Computer Skills:&nbsp;</p><p>Internet software, E‐mail, MS office, Inventory and database software.&nbsp;</p></div></section>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <li>Assist in menu planning and development, ensuring consistent preparation and presentation of all food items.</li> <li>Control labor and operating expenses through effective organization, purchasing, and inventory control.</li> <li>Ensure compliance with sanitation standards and maintain kitchen cleanliness.</li> <li>Communicate effectively with staff and management to meet operational needs; attend regular meetings to ensure departmental coordination.</li> <li>Work professionally and collaboratively with co-workers and supervisors.</li> <li>Manage recipe costing, create pickup charts, and develop spreadsheets to enhance efficiency.</li> <li>Conduct frequent quality checks to maintain food standards.</li> <li>Inspire and motivate the pastry team, leading team-building activities and demonstrating skills on the floor.</li> <li>Adapt to different shifts and areas in the pastry kitchen to meet business needs and grow within the organization.</li> <h4>What you bring</h4> <li>Creativity, innovative ideas, strong cooking, organizational skills, and people-management abilities.</li> <li>Culinary diploma/degree preferred.</li> <li>Minimum of two years’ experience in a similar role within a five-star luxury hotel.</li> <h4>What we offer:</h4> <li>Complimentary shared accommodation on full board basis in a high quality, well-resourced compound with Wi-Fi internet</li> <li>Complimentary nights at other FS Hotels worldwide</li> <li>Opportunities to learn and grow with online and offline trainings</li> <li>Regular social and sports events</li> <li>Paid home leave with flight tickets</li> <li>Complimentary employee meals and uniforms</li> <li>Health medical and insurance benefits</li> <li>Free transportation to and from work with Wi-Fi internet access</li> <h4>Work authorization</h4> <p>The hotel will apply for work authorization for the successful candidate.</p> <p>We look forward to receiving your application!</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Meaningful work and personal impact:As a Warehouseman/MHE Operator, you provide essential support to warehousing and distribution operations by safely operating forklifts and other MHE to load, unload, transport, and stage equipment. Your work ensures safe throughput of supplies, equipment accountability, and uninterrupted support to sustainment and logistics missions across the operational environment.How you will make an impact:Operate Material Handling Equipment (MHE) safely and in accordance with certification requirements and regulations.Assist Stock Clerks with selecting, issuing, receiving, and turning in equipment.Receive incoming cargo and verify documentation including manifests and turn-in forms.Perform unloading and loading of equipment from incoming shipments.Transport and stock equipment according to warehouse layout and assigned locations.Conduct daily PMCS of forklifts and government furnished equipment (GFE).Provide customer service support to units and personnel.Operate MHE and government-owned vehicles to move equipment and materials.Perform equipment staging, organization, and accountability operations.Support documentation, labeling, and preparation of cargo for movement.Ensure compliance with OSHA, DoD, Army, and Host Nation safety requirements.Participate in safe handling and storage of HAZMAT as required.Perform other duties as assigned. Work Environment: Work is performed both indoors and outdoors, requiring lifting up to 70 lbs, stooping, climbing, prolonged standing, and prolonged sitting. Workers may be exposed to cuts, scrapes, bruises, and other hazards associated with material handling. Protective Clothing and Equipment (PCE) is required in accordance with OSHA standards.Physical Activities:Work requires physical endurance, including lifting, bending, climbing, extended standing/sitting, and safely operating MHE in dynamic warehouse or yard environments.Minimum Qualifications:High school diploma and 6 yrs experience. One-year related experience may substitute for one year of military experience. Must possess knowledge of forklift operation and safety procedures. Must be proficient in speaking and reading English.Minimum six months of military or civilian experience as a forklift or MHE operator. Experience in warehouse, port, or logistics environments preferred.Ability to safely operate 4K 10K forklifts, diesel and automatic transmission equipment.Knowledge of equipment maintenance, load handling, and safety compliance.Understanding of warehouse operations, cargo flow, and material storage procedures.Ability to follow instructions, maintain accountability, and support inventory accuracy.Team communication, coordination, and situational awareness.Strong attention to detail.Valid US and Host Nation driver s license.Active U.S. SECRET clearance.Valid U.S. passport (minimum 2 years validity, 4 blank pages).Ability to pass CRC requirements and work a 48-hour workweek.Willingness to deploy to Iraq, Kuwait, Jordan, Saudi Arabia, Bahrain, Qatar, UAE, or other assigned areas. Certifications:Forklift/MHE operator license or ability to obtain.HAZMAT/HAZCOM certification as required.All required OSHA, AT, OPSEC, and safety training. GDIT IS YOUR PLACEAt GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time of Community: Award-winning culture of innovation and a military-friendly workplaceOWN YOUR OPPORTUNITYExplore a career in supply chain and logistics at GDIT and you ll find endless opportunities to grow alongside colleagues who thrive on efficiency, accuracy, and accountability.</div></section>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <li>Assist in menu planning and development, ensuring consistent preparation and presentation of all food items.</li> <li>Control labor and operating expenses through effective organization, purchasing, and inventory control.</li> <li>Ensure compliance with sanitation standards and maintain kitchen cleanliness.</li> <li>Communicate effectively with staff and management to meet operational needs; attend regular meetings to ensure departmental coordination.</li> <li>Work professionally and collaboratively with co-workers and supervisors.</li> <li>Manage recipe costing, create pickup charts, and develop spreadsheets to enhance efficiency.</li> <li>Conduct frequent quality checks to maintain food standards.</li> <li>Inspire and motivate the pastry team, leading team-building activities and demonstrating skills on the floor.</li> <li>Adapt to different shifts and areas in the pastry kitchen to meet business needs and grow within the organization.</li> <h4>What you bring</h4> <li>Creativity, innovative ideas, strong cooking, organizational skills, and people-management abilities.</li> <li>Culinary diploma/degree preferred.</li> <li>Minimum of two years’ experience in a similar role within a five-star luxury hotel.</li> <h4>What we offer:</h4> <li>Complimentary shared accommodation on full board basis in a high quality, well-resourced compound with Wi-Fi internet</li> <li>Complimentary nights at other FS Hotels worldwide</li> <li>Opportunities to learn and grow with online and offline trainings</li> <li>Regular social and sports events</li> <li>Paid home leave with flight tickets</li> <li>Complimentary employee meals and uniforms</li> <li>Health medical and insurance benefits</li> <li>Free transportation to and from work with Wi-Fi internet access</li> <h4>Work authorization</h4> <p>The hotel will apply for work authorization for the successful candidate.</p> <p>We look forward to receiving your application!</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <li>Sorts, processes and folds rooms and F&B linens such as sheets, towels, tablecloths, and napkins.</li> <li>Sorts used linens into appropriate categories for washing. Sorts out stained or torn linen. Loads and unloads driers.</li> <li>Shakes wet sheets, table linens and napkins prior to ironing in order to spread them out. Feeds washed linens into ironer. Retrieves folded linens and stacks or hangs clean linens as appropriate.</li> <li>Sorts clean towels, rugs and robes. Uses towel folder and manual folding for bath towels, washcloths, rugs and robes. Places folded product on appropriate rack.</li> <li>Operates and maintains folding equipment. Reports any problems or deficiencies to manager.</li> <li>Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact.</li> <li>Works harmoniously and professionally with co-workers and supervisors.</li> <li>Assists with responsibilities and duties in the absence or heavy volume in the areas of Valet Dry Cleaning and Housekeeping.</li> <h4>What you bring</h4> <li>At least 2 years’ experience in a similar role in a five-star luxury hotel.</li> <li>Ability to function under pressure.</li> <li>Display a high work ethic with a sense of responsibility for the role within our team.</li> <li>Good organizational skills with the ability to work independently.</li> <h4>What we offer</h4> <li>Full board shared living accommodation in a high quality, well-resourced compound</li> <li>Complimentary nights at Four Seasons hotels worldwide</li> <li>Regular social and sporting events</li> <li>Paid home leave tickets</li> <li>Quality employee meals</li> <li>Free transportation to and from work</li> <h4>Work authorization</h4> <p>Hotel will apply for the work authorization for the successful candidate.</p> <p>We look forward to receiving your application!</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <li>Sorts, processes and folds rooms and F&B linens such as sheets, towels, tablecloths, and napkins.</li> <li>Sorts used linens into appropriate categories for washing. Sorts out stained or torn linen. Loads and unloads driers.</li> <li>Shakes wet sheets, table linens and napkins prior to ironing in order to spread them out. Feeds washed linens into ironer. Retrieves folded linens and stacks or hangs clean linens as appropriate.</li> <li>Sorts clean towels, rugs and robes. Uses towel folder and manual folding for bath towels, washcloths, rugs and robes. Places folded product on appropriate rack.</li> <li>Operates and maintains folding equipment. Reports any problems or deficiencies to manager.</li> <li>Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact.</li> <li>Works harmoniously and professionally with co-workers and supervisors.</li> <li>Assists with responsibilities and duties in the absence or heavy volume in the areas of Valet Dry Cleaning and Housekeeping.</li> <h4>What you bring</h4> <li>At least 2 years’ experience in a similar role in a five-star luxury hotel.</li> <li>Ability to function under pressure.</li> <li>Display a high work ethic with a sense of responsibility for the role within our team.</li> <li>Good organizational skills with the ability to work independently.</li> <h4>What we offer</h4> <li>Full board shared living accommodation in a high quality, well-resourced compound</li> <li>Complimentary nights at Four Seasons hotels worldwide</li> <li>Regular social and sporting events</li> <li>Paid home leave tickets</li> <li>Quality employee meals</li> <li>Free transportation to and from work</li> <h4>Work authorization</h4> <p>Hotel will apply for the work authorization for the successful candidate.</p> <p>We look forward to receiving your application!</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <li>Prepare, cook, and present authentic Lebanese dishes with precision, ensuring consistency in flavor, texture, and presentation in line with Four Seasons quality standards.</li> <li>Assist in menu planning and recipe development, incorporating traditional Lebanese flavors with innovative presentation techniques.</li> <li>Maintain high levels of kitchen hygiene, food safety, and sanitation, ensuring compliance with HACCP and hotel standards.</li> <li>Control food costs and manage inventory effectively through organized purchasing, portion control, and waste reduction.</li> <li>Supervise and support commis and junior team members, providing guidance, training, and motivation to enhance team performance.</li> <li>Conduct regular quality and taste checks to maintain the authenticity and excellence of all Lebanese cuisine offerings.</li> <li>Collaborate closely with the culinary and service teams to ensure seamless operations and timely service.</li> <li>Adapt to different shifts and kitchen areas, demonstrating flexibility and commitment to operational needs.</li> <li>Participate actively in departmental meetings and contribute creative ideas for menu improvement and guest satisfaction.</li> <li>Uphold Four Seasons standards by working harmoniously and professionally with co-workers and supervisors.</li> <h4>What you bring</h4> <li>Proven expertise and passion for Lebanese cuisine, with deep knowledge of traditional dishes, ingredients, and cooking methods.</li> <li>Minimum 2 years of experience in a similar role within a luxury hotel or fine-dining restaurant specializing in Middle Eastern or Lebanese cuisine.</li> <li>Culinary diploma or degree preferred.</li> <li>Strong organizational, leadership, and communication skills.</li> <li>Creativity, attention to detail, and the ability to work efficiently under pressure while maintaining high culinary standards.</li> <h4>What we offer</h4> <li>Complimentary full-board single accommodation in a high-quality, well-resourced compound with Wi-Fi access.</li> <li>Complimentary nights at Four Seasons Hotels & Resorts worldwide.</li> <li>Ongoing learning and career growth opportunities through structured training programs.</li> <li>Regular social and sporting events for employees.</li> <li>Paid home leave with flight tickets.</li> <li>Complimentary employee meals, uniforms, and laundry services.</li> <li>Comprehensive health insurance and medical benefits.</li> <li>Free transportation to and from work with Wi-Fi on board.</li> <h4>Work authorization</h4> <p>The hotel will apply for the necessary work authorization for the successful candidate.</p> <p>We look forward to receiving your application!</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <li>Prepare, cook, and present authentic Lebanese dishes with precision, ensuring consistency in flavor, texture, and presentation in line with Four Seasons quality standards.</li> <li>Assist in menu planning and recipe development, incorporating traditional Lebanese flavors with innovative presentation techniques.</li> <li>Maintain high levels of kitchen hygiene, food safety, and sanitation, ensuring compliance with HACCP and hotel standards.</li> <li>Control food costs and manage inventory effectively through organized purchasing, portion control, and waste reduction.</li> <li>Supervise and support commis and junior team members, providing guidance, training, and motivation to enhance team performance.</li> <li>Conduct regular quality and taste checks to maintain the authenticity and excellence of all Lebanese cuisine offerings.</li> <li>Collaborate closely with the culinary and service teams to ensure seamless operations and timely service.</li> <li>Adapt to different shifts and kitchen areas, demonstrating flexibility and commitment to operational needs.</li> <li>Participate actively in departmental meetings and contribute creative ideas for menu improvement and guest satisfaction.</li> <li>Uphold Four Seasons standards by working harmoniously and professionally with co-workers and supervisors.</li> <h4>What you bring</h4> <li>Proven expertise and passion for Lebanese cuisine, with deep knowledge of traditional dishes, ingredients, and cooking methods.</li> <li>Minimum 2 years of experience in a similar role within a luxury hotel or fine-dining restaurant specializing in Middle Eastern or Lebanese cuisine.</li> <li>Culinary diploma or degree preferred.</li> <li>Strong organizational, leadership, and communication skills.</li> <li>Creativity, attention to detail, and the ability to work efficiently under pressure while maintaining high culinary standards.</li> <h4>What we offer</h4> <li>Complimentary full-board single accommodation in a high-quality, well-resourced compound with Wi-Fi access.</li> <li>Complimentary nights at Four Seasons Hotels & Resorts worldwide.</li> <li>Ongoing learning and career growth opportunities through structured training programs.</li> <li>Regular social and sporting events for employees.</li> <li>Paid home leave with flight tickets.</li> <li>Complimentary employee meals, uniforms, and laundry services.</li> <li>Comprehensive health insurance and medical benefits.</li> <li>Free transportation to and from work with Wi-Fi on board.</li> <h4>Work authorization</h4> <p>The hotel will apply for the necessary work authorization for the successful candidate.</p> <p>We look forward to receiving your application!</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <ul> <li>Prepare, cook, and present authentic Lebanese dishes with precision, ensuring consistency in flavor, texture, and presentation in line with Four Seasons quality standards.</li> <li>Assist in menu planning and recipe development, incorporating traditional Lebanese flavors with innovative presentation techniques.</li> <li>Maintain high levels of kitchen hygiene, food safety, and sanitation, ensuring compliance with HACCP and hotel standards.</li> <li>Control food costs and manage inventory effectively through organized purchasing, portion control, and waste reduction.</li> <li>Supervise and support Commis and junior team members, providing guidance, training, and motivation to enhance team performance.</li> <li>Conduct regular quality and taste checks to maintain the authenticity and excellence of all Lebanese cuisine offerings.</li> <li>Collaborate closely with the culinary and service teams to ensure seamless operations and timely service.</li> <li>Adapt to different shifts and kitchen areas, demonstrating flexibility and commitment to operational needs.</li> <li>Participate actively in departmental meetings and contribute creative ideas for menu improvement and guest satisfaction.</li> <li>Uphold Four Seasons standards by working harmoniously and professionally with co-workers and supervisors.</li> </ul> <h4>What you bring</h4> <ul> <li>Proven expertise and passion for Lebanese cuisine, with deep knowledge of traditional dishes, ingredients, and cooking methods.</li> <li>Minimum 2 years of experience in a similar role within a luxury hotel or fine-dining restaurant specializing in Middle Eastern or Lebanese cuisine.</li> <li>Culinary diploma or degree preferred.</li> <li>Strong organizational, leadership, and communication skills.</li> <li>Creativity, attention to detail, and the ability to work efficiently under pressure while maintaining high culinary standards.</li> </ul> <h4>What we offer</h4> <ul> <li>Complimentary full-board sharing accommodation in a high-quality, well-resourced compound with Wi-Fi access.</li> <li>Complimentary nights at Four Seasons Hotels & Resorts worldwide.</li> <li>Ongoing learning and career growth opportunities through structured training programs.</li> <li>Regular social and sporting events for employees.</li> <li>Paid home leave with flight tickets.</li> <li>Complimentary employee meals, uniforms, and laundry services.</li> <li>Comprehensive health insurance and medical benefits.</li> <li>Free transportation to and from work with Wi-Fi on board.</li> </ul> <h4>Work authorization</h4> <p>The hotel will apply for the necessary work authorization for the successful candidate.</p> <p>We look forward to receiving your application!</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <ul> <li>Prepare, cook, and present authentic Lebanese dishes with precision, ensuring consistency in flavor, texture, and presentation in line with Four Seasons quality standards.</li> <li>Assist in menu planning and recipe development, incorporating traditional Lebanese flavors with innovative presentation techniques.</li> <li>Maintain high levels of kitchen hygiene, food safety, and sanitation, ensuring compliance with HACCP and hotel standards.</li> <li>Control food costs and manage inventory effectively through organized purchasing, portion control, and waste reduction.</li> <li>Supervise and support Commis and junior team members, providing guidance, training, and motivation to enhance team performance.</li> <li>Conduct regular quality and taste checks to maintain the authenticity and excellence of all Lebanese cuisine offerings.</li> <li>Collaborate closely with the culinary and service teams to ensure seamless operations and timely service.</li> <li>Adapt to different shifts and kitchen areas, demonstrating flexibility and commitment to operational needs.</li> <li>Participate actively in departmental meetings and contribute creative ideas for menu improvement and guest satisfaction.</li> <li>Uphold Four Seasons standards by working harmoniously and professionally with co-workers and supervisors.</li> </ul> <h4>What you bring</h4> <ul> <li>Proven expertise and passion for Lebanese cuisine, with deep knowledge of traditional dishes, ingredients, and cooking methods.</li> <li>Minimum 2 years of experience in a similar role within a luxury hotel or fine-dining restaurant specializing in Middle Eastern or Lebanese cuisine.</li> <li>Culinary diploma or degree preferred.</li> <li>Strong organizational, leadership, and communication skills.</li> <li>Creativity, attention to detail, and the ability to work efficiently under pressure while maintaining high culinary standards.</li> </ul> <h4>What we offer</h4> <ul> <li>Complimentary full-board sharing accommodation in a high-quality, well-resourced compound with Wi-Fi access.</li> <li>Complimentary nights at Four Seasons Hotels & Resorts worldwide.</li> <li>Ongoing learning and career growth opportunities through structured training programs.</li> <li>Regular social and sporting events for employees.</li> <li>Paid home leave with flight tickets.</li> <li>Complimentary employee meals, uniforms, and laundry services.</li> <li>Comprehensive health insurance and medical benefits.</li> <li>Free transportation to and from work with Wi-Fi on board.</li> </ul> <h4>Work authorization</h4> <p>The hotel will apply for the necessary work authorization for the successful candidate.</p> <p>We look forward to receiving your application!</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p><p>CORE WORK ACTIVITIES</p><p>Managing Day-to-Day Room Service Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Ensures property policies are administered fairly and consistently. Communicates areas in need of attention to staff and follows up to ensure follow through. Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Room Service Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Celebrates successes and publicly recognizes the contributions of team members. Communicates performance expectations in accordance with job descriptions for each position. Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Observes service behaviors of employees and provides feedback to individuals. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Supervises service behaviors of employees and provides feedback to individuals.</p><p>Room Service Financial and Budgeting Goals</p><p>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction. Sets a positive example for guest relations. Handles guest problems and complaints. Participates in the employee performance appraisal process, providing feedback as needed.</p><p>Conducting Human Resource Activities</p><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job. Trains staff and monitors adherence to all cash handling and credit policies and procedures.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Recognizes good quality products and presentations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p></p></section>