Training Manager Jobs in Kuwait

<p>Guildhall is recruiting for Procurement Manager to join a commercial team in Kuwait, Head Office. The company is a global top leading contractor company, renowned for delivering some of the region's largest and most complex landmark construction and infrastructure projects. This role is responsible for managing the procurement of construction materials, specialist subcontract packages, and major suppliers throughout the project lifecycle. The successful candidate will work closely with the commercial, contracts, engineering, and site teams to ensure procurement activities are delivered on time, within budget, and in accordance with project specifications.</p><p>- Bachelor's Degree in Civil Engineering, Construction Management or a related discipline. - Minimum 8-12 years of procurement experience within the construction industry. - Proven experience working for main contractors on large-scale building or infrastructure projects. - Strong understanding of construction methodology, project sequencing, and site operations. - Hands-on experience procuring specialist construction packages such as: MEP, Facade / Curtain Wall, Aluminium Works, Raised Flooring, and other specialist subcontract packages - Demonstrated experience negotiating commercial agreements with specialist subcontractors and suppliers. - Strong knowledge of procurement processes, tendering, commercial evaluations, and contract administration. - Experience working closely with commercial, quantity surveying, and project delivery teams during live construction projects. - Excellent negotiation, commercial, and stakeholder management skills. - Strong analytical, organisational, and problem-solving abilities. - Fluent in English (written and spoken). Preferred Experience: - Large-scale EPC, industrial, infrastructure, or major building projects. - International or multinational contractor experience. - GCC or Middle East project experience is an advantage.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Finance Manager to oversee financial planning, budgeting, accounting, reporting, and compliance for engineering operations while ensuring strong financial controls and business performance. Key Responsibilities Manage budgeting, forecasting, and financial planning. Prepare financial statements and MIS reports. Monitor cash flow, cost control, and profitability. Ensure compliance with accounting standards, tax, and statutory regulations. Supervise accounts payable, receivable, payroll, and general ledger. Coordinate audits and maintain internal financial controls. Support project costing, financial analysis, and management decision-making.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>M.Com or MBA in Finance. 8 10 years of finance experience in the engineering sector. Strong knowledge of accounting principles, budgeting, and financial reporting. Proficiency in ERP systems and MS Excel. Excellent analytical, leadership, and communication skills.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The SOC Analyst - Tier 3 is responsible for leading and managing ZainTECH’s Security Operations Center (SOC) team, ensuring effective delivery of security monitoring, threat detection, incident response coordination, and operational security services.<br> The role provides technical leadership and operational oversight across SOC functions while ensuring compliance with service level agreements, customer requirements, and local regulations.<br> Responsibilities: SOC Operations Management Lead daily SOC operations across all monitoring and response activities.<br> Ensure continuous 24x7 monitoring coverage and effective shift management.<br> Oversee incident handling, escalation, and investigation activities.<br> Ensure adherence to customer SLAs and operational procedures.<br> Monitor SOC performance and service quality metrics.<br> Incident Management &amp; Escalation Act as the primary escalation point for high-severity security incidents.<br> Coordinate incident response activities across technical teams and stakeholders.<br> Support containment, investigation, eradication, and recovery efforts.<br> Review incident reports and ensure quality of investigation outputs.<br> Participate in major incident and crisis management activities.<br> Team Leadership &amp; Development Lead, mentor, and develop SOC analysts across all levels.<br> Conduct Performance reviews ,Coaching sessions and Knowledge transfer initiatives Support recruitment, onboarding, and training activities.<br> Threat Detection &amp; Operational Improvement Drive continuous improvement of monitoring and detection capabilities.<br> Review and approve Use cases , Correlation rules , Dashboards and Operational procedures Identify gaps in detection coverage and operational effectiveness.<br> Support SOC maturity and service enhancement initiatives.<br> Governance, Reporting &amp; Stakeholder Management Prepare operational reports and service reviews.<br> Participate in customer meetings and security governance discussions.<br> Ensure compliance with Internal security policies and Regulatory obligations.<br> Maintain operational documentation, procedures, and playbooks.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Minimum 5 years of cybersecurity experience and minimum 3 years of SOC operations experience Previous experience leading security operations teams.<br> Strong experience with in SIEM platforms , Threat detection , Incident response and Security operations management Experience working within a Managed Security Services Provider (MSSP) environment.<br> Bachelor’s degree in Cybersecurity, Information Security, Computer Science, Information Technology, Engineering, or a related field.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Support Energy Services, Construction Company, in Oil &amp;amp; Gas, Power, Water, and<br>Infrastructure projects, with a strong understanding of their supply chain, commercial<br>and technical requirements<br>Lead the end-to-end supply chain function covering strategic sourcing, procurement,<br>material planning, inventory, warehousing and logistics, ensuring cost-effective, timely<br>and reliable support to business and project requirements.<br>Develop and execute supply chain strategies aligned with company objectives, project<br>needs and market conditions, while maximizing commercial value, cost efficiency,<br>supplier performance and supply continuity.<br>Key Responsibilities<br> Lead strategic sourcing, procurement, tendering, commercial negotiations,<br>contracting and supplier management.<br> Develop sourcing strategies based on market intelligence, pricing, supplier<br>capabilities and supply risks.<br> Negotiate competitive commercial terms, pricing, payment conditions and<br>contracts to maximize value.<br> Manage suppliers, OEMs, subcontractors and service providers, including<br>qualification and performance management.<br> Optimize inventory, warehousing, logistics and material availability while<br>minimizing working capital and total supply chain cost.<br> Partner with Projects, Engineering, Operations, Finance and other functions to<br>ensure alignment of technical, commercial and delivery requirements.<br> Drive digital transformation and maximize the use of ERP systems, automation,<br>data analytics and technology to improve visibility, planning, procurement,<br>reporting and decision-making.<br> Establish effective KPIs, controls and dashboards to improve cost, service,<br>efficiency, compliance and supply chain performance.<br> Identify and mitigate supply, commercial and logistics risks and develop<br>alternative sourcing and contingency plans.<br> Lead continuous improvement, supplier rationalization and cost-reduction<br>initiatives.</p> <p> Lead and develop the supply chain team, promoting accountability, innovation<br>and a digital and data-driven culture.<br><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Key Skills &amp;amp; Competencies<br> Strategic sourcing, procurement and strong negotiation skills<br> Strong commercial and market knowledge<br> Proven knowledge of Oil &amp;amp; Gas, Power, Water, and Infrastructure Services, and<br>Construction<br> Contract and supplier management<br> Supply chain optimization and cost reduction<br> Strong ERP, digitalization and technology capabilities<br> Data-driven decision-making and process automation<br> Risk management and business continuity<br> Stakeholder management and leadership</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Tabby</strong><br>Tabby is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups.<br>We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region.<br>If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you.<br><strong>About the Role</strong><br>We’re looking for a Manager/Sr Manager to be Tabby’s sole commercial point of contact on the ground in Kuwait. This person will act as our local face to merchants, an escalation point and door opener, while working closely with our UAE based account management, sales and partnerships teams who own the day to day execution of deals.<br>You won’t be closing deals in isolation. Instead, you’ll be the person merchants call when they want a face to face conversation, the person who spots the gaps and opportunities in the market that aren’t being maximised, and the person who keeps Tabby’s commercial engine in Kuwait running smoothly by working through others.<br>You’ll be accountable for an overall GMV (and potentially revenue) goal for the market, achieved by orchestrating closely with the commercial teams rather than owning the full sales cycle yourself.&nbsp;<br> <br> Key Responsibilities<br><strong>What You’ll Do</strong><br><ul><li>Serve as Tabby’s on the ground commercial representative in Kuwait, building strong relationships with key merchants and partners</li><li>Act as an escalation point for merchant needs that require an in person presence or local touch</li><li>Evangelise for Tabby in Kuwait: attend events, open doors, and build Tabby’s local commercial presence and brand</li><li>Identify gaps and untapped opportunities in the Kuwait merchant portfolio and flag them to the right teams</li><li>Partner closely with account management, sales and partnerships teams to drive deal closure and account growth</li><li>Own and be accountable for GMV (and potentially revenue) targets for the Kuwait market, achieved through collaboration rather than direct control</li><li>Firefight where required, and repair merchant relationships where needed, by acting as a trusted local advisor and evangelist</li></ul> <br> Skills, Knowledge and Expertise<br><strong>What We’re Looking For</strong><br><ul><li>5+&nbsp; years of experience in a commercial role such as account management, sales or partnerships, ideally with exposure to online and/or offline retail</li><li>Understanding of e-commerce sales funnels: how merchants acquire, convert and grow customers</li><li>Strong communication skills, comfortable representing a brand externally and building relationships at all levels</li><li>Proven project management skills and the ability to get things done through collaboration rather than direct execution</li><li>A commercial mindset with genuine curiosity about how businesses grow</li><li>Relationship driven leaders, with the ability to navigate difficult conversations and imbibe consultative selling</li><li>Comfortable operating at a fast pace with a certain level of ambiguity, as this is a new market launch</li></ul> </div>

Responsibilities<br><br>What will I be doing?<br><br>As Telephones Manager, You Will Ensure On-time And Accurate Handling Of Guest Calls And Management Messages, Enquiries And Emergencies. Telephones Manager Contributes To The First Impressions Of Our Guests And, Therefore, Must Perform The Following Tasks To The Highest Standards<br><br>Manage the daily calls and guest messages operations Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure all messages are correctly and promptly accepted and delivered for both Guests and management Ensure all wake up calls take place at the correct time Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate Handle emergency calls immediately and relay comprehensive and accurate information, as required Demonstrate a high level of customer service at all times Comply with hotel security, fire regulations and all health and safety legislation Attend appropriate training courses, when required Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity Follow company brand standards Assist other departments, as necessary<br><br>Qualifications<br><br>What are we looking for?<br><br>Skills<br><br>Telephones Manager serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<br><br>Positive attitude and good communication skills, especially on the telephone Commitment to delivering a high level of customer service Ability to work on your own and as part of a team Competent level of IT proficiency<br><br>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<br><br>Previous experience in a customer-focused industry<br><br>What will it be like to work for Hilton?<br><br>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

As a Sales Manager, your primary responsibility is to drive and execute comprehensive sales strategies within your designated area. Your role goes beyond maximizing business opportunities; it involves strategic implementation and meticulous execution of sales action plans tailored to the specific needs of your assigned segments. With a focus on fostering long-term client relationships, you will work with a dynamic sales team to achieve revenue targets, identify new business prospects, and position our products or services as preferred solutions within these key market segments.<br><br>Key Job Responsibilities:<br><br>Engage with managerial and departmental executives to deliver top-notch client servicing, achieve targets, and maximize productivity. Implement and execute all sales objectives and action plans meticulously, aiming to surpass predefined targets. Establish parameters, quotes, and negotiate prices with clients for both transient and group business, ensuring optimal terms for the properties. Promote and generate sales leads expanding the brand's presence and market share. Establish and maintain organized files of major accounts. Ensure adherence to selling strategies during negotiations and seize opportunities for maximizing upselling whenever possible. Develop and nurture relationships with key decision-makers fostering long-term partnerships. Collaborate with the marketing team to tailor promotional materials and campaigns for your segments. Monitor industry trends, policies, and regulations providing insights to shape sales strategies. Periodically review and analyse sales performance, identifying areas for improvement and implementing corrective measures as needed. Operate in a safe and environmentally friendly manner to safeguard the health and safety of colleagues, as well as contribute to environmental conservation. Adhere to the company’s environmental, health, and safety procedures and policies.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br><p><b>What You Will Do:</b> </p><br><br><ul><li><p>Grow the restaurant business, by working with OpenTable to optimize seating capacity and increase the business volume&nbsp;</p><br><br></li></ul><ul><li><p>Drive the average check and food to beverage ratio to maximize average spend per guest&nbsp;</p><br><br></li></ul><ul><li><p>Be a local ambassador, be highly connected with local concierges, real estate, transportation companies etc.&nbsp;</p><br><br></li></ul><ul><li><p>Work with PR and Marketing to promote the restaurant to influencers, local concierge, business professionals and hotel guests. This also includes liaising with the Catering team to promote and execute restaurant buyouts and private dining events. </p><br><br></li></ul><ul><li><p>Entertain influencers, journalists, and business promoters&nbsp;</p><br><br></li></ul><ul><li><p>Handle guest service enhancements and glitch resolution in case of guest complaints or negative comments and ensure full closure of this, to the guest's satisfaction not only while guests are dining, but with on-line reviews as well.&nbsp;</p><br><br></li></ul><ul><li><p>The ideal candidate will be a strong communicator and will be able to handle and diffuse employee issues with ease. </p><br><br></li></ul><ul><li><p>Accountable for Financial Performance, Restaurant P&amp;L, Guest satisfaction, maintaining server and culture standards and driving best practices.&nbsp;</p><br><br></li></ul><ul><li><p>Responsible for the development and success of the Restaurant team,&nbsp;</p><br><br></li></ul><ul><li><p>Responsible for building the relationship with Front and Back of House teams and ensuring a strong partnership and active and timely communication with Restaurant Chef.&nbsp;</p><br><br></li></ul><ul><li><p>Be present at all times of high occupancy to ensure that professional, courteous and efficient guest service is offered, following the standards and sequence of service. </p><br><br></li></ul><ul><li><p>Establish and maintain adequate equipment and product par stock. </p><br><br></li></ul><ul><li><p>Ability to stay current with F&amp;B offerings in the area and international trends in order to drive activations and pop-ups that are relevant to the market. </p><br><br></li></ul><br><p><b>What You Bring:</b> </p><br><br><ul><li><p>Two + years' experience years of previous managerial experience in fast paced Food and Beverage setting required, preferably in a luxury resort environment. Previous experience with MICROS or other POS systems preferred. </p><br><br></li></ul><ul><li><p>Must have working knowledge of division operations, service, cost control, labor control and accounting. </p><br><br></li></ul><ul><li><p>Requires the ability to operate computer equipment and knowledge of Open Table and Microsoft applications. </p><br><br></li></ul><ul><li><p>Elevated Leadership skills and cross-cultural sensitivity, and customer service orientation </p><br><br></li></ul><ul><li><p>Guest centricity and understanding the importance of guest’s preferences. </p><br><br></li></ul><br><br><p><b>What We Offer</b></p><br><br><ul><li><p>Full board single living accommodation in a high quality, well-resourced accommodation with Wi-Fi internet.</p><br><br></li><li><p>Complimentary nights at FS Hotels worldwide.</p><br><br></li><li><p>Regular social and sporting events</p><br><br></li><li><p>Paid home leave tickets</p><br><br></li><li><p>Free transportation to and from work with Wi-Fi internet.</p><br><br></li><li><p>Private medical insurance</p><br><br></li></ul><br><p><b>Work Authorization</b></p><br><br><p>Hotel will apply for the work authorization for the successful candidate</p><br><br><p><br>We look forward to receiving your application!</p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a highly skilled Spare Parts Manager to join our esteemed automotive dealership and distributor in Kuwait. This role is ideal for candidates from India or the GCC with a robust background in the automotive industry, particularly those with experience in American and Japanese spare parts. As a Spare Parts Manager, you will be entrusted with overseeing the spare parts department, ensuring that our operations are efficient and that customer satisfaction remains a top priority. Your expertise will be pivotal in managing inventory and leading a dedicated team to deliver exceptional service.</p><p>In this dynamic role, you will have the opportunity to leverage your knowledge of automotive parts to enhance operational performance and drive profitability. We pride ourselves on fostering a culture of continuous learning and professional development, offering training programs tailored to help you advance your career. As a Spare Parts Manager, you will collaborate with various departments, including sales and service, to ensure that the right parts are available to meet customer needs, ultimately enhancing the overall customer experience.</p><p>This position offers significant career progression opportunities, allowing you to influence strategic decisions that impact the dealership's success. You will be responsible for optimizing inventory levels, reducing costs, and implementing best practices in spare parts management. We value our employees' contributions and provide clear pathways for advancement within the organization. Join our team and be part of a journey where your skills and leadership will make a tangible impact on our success and customer satisfaction.</p><p><b>Responsibilities:</b></p><ol><li>Oversee the daily operations of the spare parts department, ensuring that inventory levels are maintained and that all parts are readily available to meet customer demands and operational needs.</li><li>Manage and mentor a team of spare parts staff, providing ongoing training and support to enhance their skills and improve departmental performance and efficiency.</li><li>Develop and implement effective inventory management strategies that minimize costs while ensuring high availability of essential spare parts for our customers.</li><li>Collaborate with sales and service departments to accurately forecast parts demand, aligning inventory levels to optimize operational efficiency and customer service.</li><li>Analyze market trends and sales data to identify opportunities for expanding the spare parts product line and enhancing customer satisfaction through tailored offerings.</li><li>Establish and maintain strong relationships with suppliers to negotiate favorable terms, ensuring timely delivery and quality of parts sourced from American and Japanese manufacturers.</li><li>Monitor and report on key performance indicators (KPIs) related to inventory turnover, sales performance, and customer satisfaction metrics to drive continuous improvement.</li><li>Implement best practices in spare parts management, including stock rotation and proper storage techniques to minimize waste and maintain quality standards.</li><li>Provide exceptional customer service by addressing inquiries and resolving issues related to spare parts in a timely and professional manner, enhancing the overall customer experience.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>In-depth knowledge of automotive parts, particularly from American and Japanese manufacturers, facilitating effective inventory management and customer service.</li><li>Strong leadership and team management skills, fostering a collaborative and high-performing work environment within the spare parts department.</li><li>Proficient in using inventory management software and tools, ensuring accurate tracking and reporting of spare parts inventory.</li><li>Excellent analytical skills to assess sales data and market trends for informed decision-making and strategic planning.</li><li>Effective communication skills for liaising with suppliers, customers, and internal teams, ensuring clarity and collaboration.</li><li>Ability to develop and implement strategic plans that align with business goals and enhance overall operational efficiency.</li><li>Customer-centric mindset, committed to delivering exceptional service and support to enhance customer satisfaction.</li></ul></div>

<p>The position of sales manager consists of directing the actual distribution or movement of a product of Maceen AI Sharq company to the customers, coordinating sales distribution by establishing sales territories, quotas and goals. It also consists of attending sales meetings and training programs for sales. Analyzing market demands and establishing connections and contact points of existing and new customers. Responsibilities: Prepare quotations and cost analysis of products. Communicate with partner agency for product prices, delivery and others works related to sales. Establish and maintain contact and business relation with existing and potential new customers Prepare sales and marketing plans of action for different products. Prospect and qualify new Multi-Vendor opportunities Determine and establish price database and discount rates. Communicate business direction frequently and clearly to Management Drive the sales process by working with internal team members to develop winning strategy Be responsible for timely, accurate update, and prompt sales forecast submissions. Provide market intelligence to the marketing team for product development Ensure management of payments and adherence to sales budget. Excellent presentation, communication and follow up skills required Candidate must have proven ability to work effectively with the Service and Equipment Sales in a team-selling environment</p><p><strong>Desired Candidate Profile</strong></p><ul><li>3+ years of direct sales experience in medical and educational products /industry.</li><li>College degree or higher in business, engineering or any related field.</li><li>Having Kuwait driving license is a must.</li><li>Fluent in English and Arabic speaking.</li><li>Demonstrate and verify recent success in complex sales situations</li><li>Having effective customer relationship and team player.</li><li>Having initiative and willingness to lead, take charge and direction on important work.</li></ul>

<p>We are hiring experienced Floor Manager for a reputed restaurant group in Kuwait.</p><p>Key Responsibilities</p><ul><li>Oversee daily restaurant floor operations and ensure smooth service flow</li><li>Supervise waiters, captains, hosts, and front-of-house staff</li><li>Ensure high standards of guest service and customer satisfaction</li><li>Handle guest complaints and resolve issues professionally</li><li>Monitor staff grooming, discipline, attendance, and performance</li><li>Coordinate with kitchen and bar teams for efficient service</li><li>Ensure restaurant cleanliness, ambiance, and presentation standards</li><li>Manage table reservations, seating arrangements, and guest handling</li><li>Assist in staff training and team motivation</li><li>Ensure compliance with hygiene, safety, and company SOPs</li><li>Support restaurant management in achieving sales and service targets</li><li>Prepare shift reports and operational updates when required</li></ul><p>Benefits: 500 KD Based on Experience Accommodation &amp; Transportation Provided</p><p>Job Location : Kuwait</p><p><strong>Desired Candidate Profile</strong></p><p>Job requirements</p><ul><li>Diploma/Degree in Hotel Management or Hospitality preferred</li><li>Minimum 4 6 years of experience in restaurant or hospitality operations</li><li>At least 2 years of experience in a supervisory/front-of-house management role</li><li>Strong leadership and customer service skills</li><li>Good communication and team management abilities</li><li>Experience in fine dining or high-volume restaurant operations preferred</li><li>Ability to work under pressure and handle busy service periods</li><li>Gulf experience preferred</li></ul>

<p>Our client is a well-established organization seeking a Finance Manager to oversee financial operations and support strategic business planning. The company is committed to maintaining strong financial governance while supporting sustainable business growth through sound financial management and commercial insight.</p><p>The Role The Finance Manager will lead the finance function, ensuring accurate financial reporting, effective budgeting, cash flow management, compliance, and financial planning. Working closely with senior management, the successful candidate will provide financial guidance that supports operational and strategic decision-making.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Lead the finance department and oversee daily financial operations.</li><li>Prepare monthly management accounts and financial reports.</li><li>Develop annual budgets and financial forecasts.</li><li>Monitor cash flow, liquidity, and working capital.</li><li>Ensure compliance with financial regulations and accounting standards.</li><li>Manage internal and external audit activities.</li><li>Develop financial controls and risk management processes.</li><li>Provide commercial analysis to support business decisions.</li><li>Supervise finance team performance and development.</li><li>Present financial performance reports to senior management.</li><li>Support strategic planning and investment evaluations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications</b></p><ul><li>Bachelor s degree in Accounting, Finance, or a related discipline.</li><li>Professional qualification such as CPA, ACCA, CMA, or CA is preferred.</li><li>8+ years of progressive finance experience, including management responsibility.</li><li>Strong knowledge of financial reporting and budgeting.</li><li>Experience leading finance teams.</li><li>Excellent analytical, leadership, and communication skills.</li><li>Advanced proficiency in ERP systems and Microsoft Excel.</li><li>Fluency in English is required; Arabic would be considered an advantage.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description <br></p><br><p>We are hiring experienced <strong>Floor Manager</strong> for a reputed restaurant group in Kuwait</p><br><br><br>Key Responsibilities<ul><li><p>Oversee daily restaurant floor operations and ensure smooth service flow</p><br><br></li><li><p>Supervise waiters, captains, hosts, and front-of-house staff</p><br><br></li><li><p>Ensure high standards of guest service and customer satisfaction</p><br><br></li><li><p>Handle guest complaints and resolve issues professionally</p><br><br></li><li><p>Monitor staff grooming, discipline, attendance, and performance</p><br><br></li><li><p>Coordinate with kitchen and bar teams for efficient service</p><br><br></li><li><p>Ensure restaurant cleanliness, ambiance, and presentation standards</p><br><br></li><li><p>Manage table reservations, seating arrangements, and guest handling</p><br><br></li><li><p>Assist in staff training and team motivation</p><br><br></li><li><p>Ensure compliance with hygiene, safety, and company SOPs</p><br><br></li><li><p>Support restaurant management in achieving sales and service targets</p><br><br></li><li><p>Prepare shift reports and operational updates when required</p><br><br></li></ul><br><p> <strong>Benefits:</strong></p><br><br><p>✔ 500 KD Based on Experience</p><br><br><p>✔ Accommodation &amp; Transportation Provided</p><br><br><br><p><strong>Job Location : Kuwait</strong></p><br><br><br><br>Requirements <br><ul><li><p>Diploma/Degree in Hotel Management or Hospitality preferred</p><br><br></li><li><p>Minimum 4-6 years of experience in restaurant or hospitality operations</p><br><br></li><li><p>At least 2 years of experience in a supervisory/front-of-house management role</p><br><br></li><li><p>Strong leadership and customer service skills</p><br><br></li><li><p>Good communication and team management abilities</p><br><br></li><li><p>Experience in fine dining or high-volume restaurant operations preferred</p><br><br></li><li><p>Ability to work under pressure and handle busy service periods</p><br><br></li><li><p>Gulf experience preferred</p><br><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Serve as the Finance Manager and responsible for all functions related to accounting and finance on a portfolio of programs. This position has a matrix reporting structure that will direct report to the Finance Portfolio Manager. The position is responsible for maintaining a complex integrated system of financial services that contribute to cost effective management control over operations. Supervises the overall financial services and accounting tasks associated to provide accurate, timely, and reliable services and reports. Services include accounting, budgeting, forecasting, workload/cost analysis, and active participation in the overall planning, managerial financial analysis, and reporting. Responsibilities + Responsible for the overall financial areas of the program including the general accounting, financial reporting, budgeting, forecasting, project management, cash flow management, and pricing. + Directly responsible for completing all financial reporting activities for the program are thoroughly and timely prepared and reviewed and that all reports are in compliance with appropriate financial standards and company requirements. + Develops and implements strategic business plans and forecasts; monitors actual vs. budget/forecast ensuring financial statements provide a realistic view of financial position. + Review financial procedures and practices to ensure compliance with Generally Accepted Accounting Practices (GAAP), Federal Acquisition Regulations (FAR), Cost Accounting Standards (CAS) and Sarbanes-Oxley requirements. + Interfaces with internal and external auditors + Other financial-related duties including consulting with senior management and functional managers regarding financial-related activities; develop and implement financial controls; conduct financial reviews of program areas; prepare and analyze various financial reports; develop and monitor performance metrics for financial management, and; other duties as required. Qualifications Minimum Qualifications • Education: + Bachelor’s/master’s degree in business / accounting / Finance is required. CPA/CFA degree is preferred. + Experience: • 1-3 years' of experience in all areas of accounting and finance. • Previous Finance Experience is a MUST in both Accounting and Finance function. • Previous management experience is preferred. • Experience in operations is preferred. • Previous experience working on a DoD or BOS contracts or in support of a federal contract is required. + Supervisory/Budget Responsibilities • Manages a finance staff and overall budget responsibility. + Skills: • Expert-level knowledge of automated financial systems and excel. • Ability to provide internal training and workflow delegation within the department. • Demonstrated abilities to lead projects and to build successful financial programs within an organization. • Superior knowledge of Advanced Accounting Principles and confidence to provide expert advice to Program leadership. + Software: • Proficient in the use of computers and computer software programs such as Word, Outlook, PowerPoint, and Excel. + Technology: • Company issued computer, printer, copy machine and other general office equipment. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a dynamic Product Manager – Electrical to manage and grow our electrical product portfolio. </p><ul><li>The role involves leading the full product lifecycle, driving revenue and market share, defining pricing strategies, and supporting sales and market penetration.</li><li>Develop and deliver the product operating plan to achieve revenue growth, market share, profitability, and ROI targets.</li><li>Manage the complete product lifecycle from concept development to launch, promotion, and ongoing support.</li><li>Analyze customer needs and market trends to identify product gaps and growth opportunities.</li><li>Monitor competitor products to ensure strong positioning and differentiation in the electrical products market.</li><li>Work closely with sales teams to define product sales strategies and drive market penetration.</li><li>Prepare accurate product forecasts, business plans, and performance reports for management review.</li><li>Lead brand development initiatives to improve product visibility, awareness, and market share.</li><li>Determine product pricing and costing based on market research, volume projections, and customized project requirements.</li><li>Coordinate with suppliers and internal teams to ensure product availability, inventory control, and timely delivery.</li><li>Train and enable sales teams while supporting regulatory, government, and consultant approvals for products.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Bachelor’s degree in electrical engineering, Business Administration, Marketing, or a related field.</li><li>Excellent command in both languages (Arabic and English) </li><li>Minimum 5–8 years of experience in product management, preferably within the electrical.</li><li>Strong understanding of electrical products, systems, and market dynamics.</li><li>Proven ability to manage pricing, product strategy, and go-to-market plans.</li><li>Excellent analytical, communication, and stakeholder management skills.</li><li>Experience working with consultants, contractors, government authorities, and regulatory approvals is an advantage.</li><li>Strong technical knowledge.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary:</b></p><p>The Contracts and Claims Manager will be responsible for managing the full contract lifecycle including claims administration to ensure company interests and support successful project delivery. Duties include contract review and management, claims preparation and evaluation, commercial negotiations, contractual correspondence, risk identification, and coordination with project teams, clients, and stakeholders. The role requires strong knowledge of contract administration, claims management, commercial practices, excellent negotiation and communication skills, attention to detail, and the ability to manage multiple projects within the construction, infrastructure, oil &amp; gas, and government sectors.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications:</b></p><ul><li>Bachelor’s Degree in Civil, Mechanical, Electrical Engineering or any related discipline</li><li>Minimum of 15 years of relevant experience in contract management, claims administration, and commercial management within the construction, infrastructure, oil &amp; gas, or government projects.</li><li>Proficient in contract lifecycle management, claims preparation and evaluation, contractual correspondence, commercial negotiations, dispute resolution, and administration of FIDIC and other international contract forms.</li><li>Strong knowledge of construction contracts, project delivery processes, contractual obligations, variations, extensions of time (EOT), and claims procedures.</li><li>Fluent in Arabic and English, with strong written and verbal communication skills.</li><li>Demonstrates strong negotiation, analytical, leadership, and stakeholder management skills, attention to detail, and the ability to manage complex contractual matters across multiple projects.</li><li>Must be available in Kuwait with valid transferrable visa</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description <br></p><br><p>We are hiring experienced <strong>Asst</strong> <strong>Floor Manager</strong> for a reputed restaurant group in <strong>Kuwait</strong>.</p><br><br><br>Key Responsibilities<p>. Assist the Floor Manager in overseeing daily restaurant floor operations</p><br><br><p>. Supervise front-of-house staff including waiters, hosts, and service crew</p><br><br><p>. Ensure excellent customer service and guest satisfaction at all times</p><br><br><p>. Monitor staff performance, grooming, attendance, and discipline</p><br><br><p>. Handle guest complaints and resolve issues professionally</p><br><br><p>. Coordinate with kitchen and bar teams for smooth service flow</p><br><br><p>. Ensure proper table setup, cleanliness, and hygiene standards</p><br><br><p>. Support staff training, scheduling, and shift coordination</p><br><br><p>. Assist in achieving restaurant sales and operational targets</p><br><br><p>. Monitor inventory of service items and report shortages</p><br><br><p>. Ensure compliance with company policies, SOPs, and food safety standards</p><br><br><p>. Prepare shift reports and support management with daily operations</p><br><br><br><br><p> <strong>Benefits:</strong></p><br><br><p>✔ Attractive Salary</p><br><br><p>✔ Accommodation &amp; Transportation Provided</p><br><br><br><p><strong>Job Location : Kuwait</strong></p><br><br><br><br>Requirements <br><p>. Diploma or Degree in Hospitality Management or related field preferred</p><br><br><p>. 3-5 years of experience in restaurant or hospitality operations</p><br><br><p>. Previous supervisory experience in restaurants or cafés preferred</p><br><br><p>. Strong leadership and team management skills</p><br><br><p>. Excellent communication and customer service abilities</p><br><br><p>. Ability to work under pressure in a fast-paced environment</p><br><br><p>. Good problem-solving and conflict-resolution skills</p><br><br><p>. Familiarity with POS systems and restaurant operations</p><br><br><br><br><br> </div>

<p>We are looking for an Account Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.</p><p>Maintain continuous business relationships with clients/ supermarket chains. Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Shops and company. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, Delivery time).</p><p>Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</p><p>Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at Shops, banners and newsletter. Generating food coupons, promotions and vouchers from existing Shops. Convince clients / restaurants for brand promotion of Talabat pictures.</p><p>Transmission method optimization: -Convincing clients / Shops to implement a track order feature and changing the transmission method to WLA. Convince the Shop to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage Shops to subscribe to the online payment gateway. Coordinate with the Shop, if the shop is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery.</p><p>Maintain accurate records of all sales and prospecting activities including:</p><ul><li>Sales calls</li><li>Closed sales</li><li>Follow-up activities</li><li>Sales expense report</li><li>Presentations</li><li>Sales meeting report (new Shop)</li><li>Daily signed contract report</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in any discipline Previous experience in FMCG, mainly in grocery or E-commerce and retail companies is preferred From 3 to 5 years of experience holding the same title or relevant Able to analyse data and sales statistics and curate a solution Excellent Communication &amp; Negotiation skills Customer Oriented Adaptability &amp; Flexibility</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About us</strong>&nbsp;</span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.&nbsp;</span></p><br><p><span><strong>Purpose:</strong></span><span>The Projects Manager is accountable for leading the delivery of PMC services for the customer projects, ensuring safe, predictable, and successful project outcomes across the full project lifecycle. This includes oversight of front-end engineering and design (FEED), detailed engineering, procurement, construction management, and commissioning support for multiple major projects.</span><span>The role provides leadership to a team of Project Managers and multidisciplinary project teams, ensuring alignment with client objectives, contractual requirements, and Worley’s ways of working while delivering strong commercial performance and creating sustainable value for our customers.</span><span><strong>What you will do:</strong></span></p><br><ul><li><span><strong>Project Leadership and Delivery:</strong></span><ul><li><span>Lead and oversee the delivery of multiple large-scale PMC projects, ensuring alignment with client requirements and Worley standards.</span></li><li><span>Provide strategic direction and leadership throughout project development, execution, commissioning, and close-out.</span></li><li><span>Ensure effective implementation of project management processes, systems, and governance requirements.</span></li><li><span>Foster a high-performance project culture focused on safety, delivery excellence, collaboration, and continuous improvement.</span></li><li><span>Drive proactive decision-making and problem-solving to achieve project objectives.</span></li></ul></li><li><span><strong>Health, Safety and Environment (HSE):</strong></span><ul><li><span>Champion a strong safety culture and demonstrate visible HSE leadership across all project activities.</span></li><li><span>Ensure HSE requirements are effectively communicated, understood, and implemented by all project participants.</span></li><li><span>Promote compliance with Worley, client, and regulatory HSE requirements.</span></li><li><span>Maintain a continual focus on risk prevention and safe project execution throughout the project lifecycle.</span></li></ul></li><li><span><strong>Client and Stakeholder Management:</strong></span><ul><li><span>Build and maintain trusted relationships with clients and key stakeholders.</span></li><li><span>Ensure a clear understanding of client objectives and deliver outcomes that meet or exceed expectations.</span></li><li><span>Lead engagement with client representatives, contractors, regulatory bodies, and other stakeholders.</span></li><li><span>Proactively address scope, performance, cost, and schedule challenges to maintain project success.</span></li><li><span>Support long-term client relationships through consistent delivery and value creation.</span></li></ul></li><li><span><strong>Commercial and Contract Management:</strong></span><ul><li><span>Ensure effective administration of client and subcontract agreements.</span></li><li><span>Deliver projects in line with approved budgets and targeted gross margins.</span></li><li><span>Drive commercial awareness across the project team and support sound business decision-making.</span></li><li><span>Identify opportunities to enhance project value and commercial performance.</span></li></ul></li><li><span><strong>Scope and Change Management:</strong></span><ul><li><span>Ensure project scope is clearly defined, understood, and controlled throughout execution.</span></li><li><span>Maintain compliance with contractual obligations and project requirements.</span></li><li><span>Lead the implementation of robust change management processes.</span></li><li><span>Monitor project performance and initiate corrective actions to address emerging issues and opportunities.</span></li></ul></li><li><span><strong>Planning and Schedule Management:</strong></span><ul><li><span>Provide oversight of project planning and scheduling activities.</span></li><li><span>Ensure project resources are aligned with execution requirements.</span></li><li><span>Drive the delivery of engineering, procurement, and construction activities in accordance with approved schedules.</span></li><li><span>Ensure timely reporting, performance monitoring, and implementation of recovery plans where required.</span></li><li><span>Maintain ownership and accountability for overall project schedule performance.</span></li></ul></li><li><span><strong>Cost Management:</strong></span><ul><li><span>Oversee project estimating, budgeting, forecasting, and cost control activities.</span></li><li><span>Ensure accurate and timely cost reporting and performance analysis.</span></li><li><span>Monitor project trends and implement actions to mitigate cost risks and optimise opportunities.</span></li><li><span>Promote effective cost management practices across all project functions.</span></li></ul></li><li><span><strong>Quality Management:</strong></span><ul><li><span>Establish and maintain project quality objectives and requirements.</span></li><li><span>Ensure fit-for-purpose systems and processes are implemented and consistently applied.</span></li><li><span>Promote compliance with Worley, client, and regulatory quality requirements.Drive continuous improvement through the application of lessons learned and best practices.</span></li></ul></li><li><span><strong>People Leadership:</strong></span><ul><li><span>Lead, develop, and mentor Project Managers and project delivery teams.</span></li><li><span>Establish clear roles, responsibilities, and performance expectations.</span></li><li><span>Build engaged, inclusive, and high-performing teams focused on achieving project objectives.</span></li><li><span>Support workforce planning, capability development, succession planning, and talent growth.</span></li><li><span>Participate in performance management and development processes.</span></li></ul></li><li><span><strong>Communication and Reporting:</strong></span><ul><li><span>Foster effective communication across project teams, clients, contractors, and stakeholders.</span></li><li><span>Ensure timely, accurate, and transparent reporting of project performance.</span></li><li><span>Maintain effective communication frameworks and governance processes to support project delivery.</span></li></ul></li><li><span><strong>Risk and Opportunity Management:</strong></span><ul><li><span>Lead the identification, assessment, and management of project risks and opportunities.</span></li><li><span>Ensure mitigation and action plans are implemented and monitored to closure.</span></li><li><span>Embed risk-based decision-making throughout project execution.</span></li></ul></li><li><span><strong>Engineering and Design Oversight:</strong></span><ul><li><span>Provide strategic oversight of FEED and detailed engineering activities.</span></li><li><span>Ensure design solutions are safe, practical, compliant, and fit for purpose.</span></li><li><span>Monitor engineering performance, integration, and interdisciplinary coordination.</span></li></ul></li><li><span><strong>Procurement and Contracting:</strong></span><ul><li><span>Provide oversight of procurement and contracting activities to support project objectives.</span></li><li><span>Ensure procurement strategies align with project schedules, budgets, and technical requirements.</span></li><li><span>Monitor contractor and supplier performance to ensure contractual compliance and delivery expectations are met.</span></li></ul></li><li><span><strong>Construction Delivery:</strong></span><ul><li><span>Provide leadership and oversight of construction management activities.</span></li><li><span>Ensure projects are executed safely and delivered in accordance with quality, cost, and schedule commitments.</span></li><li><span>Support effective coordination between engineering, procurement, construction, and commissioning teams.</span>&nbsp;</li></ul></li></ul> <p><span><strong>What you will bring:</strong></span></p><br><ul><li><span>Bachelor’s Degree in Engineering from a recognised and accredited university.</span></li><li><span>Minimum 20 years of post-graduate experience in engineering, project management, or project delivery.</span></li><li><span>Minimum 10 years of experience within the oil &amp; gas, refining, petrochemicals, or energy sectors.</span></li><li><span>Demonstrated experience leading major capital projects and multidisciplinary teams.</span></li><li><span>Previous experience managing multiple concurrent projects, including projects with individual values exceeding US$500 million.</span></li><li><span>Proven experience in engineering design, project execution, and PMC environments.</span></li></ul><p><span><strong>Key Attributes:</strong></span></p><br><ul><li><span>Demonstrated commitment to Health, Safety and Environment leadership.</span></li><li><span>Strong leadership, stakeholder management, and communication skills.</span></li><li><span>Commercially astute with strong contract and project controls understanding.</span></li><li><span>Customer-focused with the ability to build and sustain strategic client relationships.</span></li><li><span>Able to lead diverse teams and deliver successful outcomes in complex project environments.</span>&nbsp;</li></ul><p><span><strong>Moving forward together</strong></span></p><br><p><span>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</span></p><br><p><span>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</span></p><br><p><span>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>