Store manager Jobs in Kuwait

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><u>Key accountabilities and responsibilities:</u></b></p><p>As a <b>Store Manager/Assistant Store Manager</b> at <b>EssilorLuxottica Chalhoub</b> you will oversee all aspects of store operations; including sales, profitability, recruiting, maintenance and inventory control as well as ensuring excellent customer service is delivered. You will improve the overall business performance and achieve objectives through effective management, leadership and development of the people in your team.</p><p><b><u>Key Responsibilities</u></b></p><p>- Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members.</p><p>- Define, execute and monitor the store action plan to achieve sales targets and KPIs.</p><p>- Manage the customer database to build strong relationship with customers and create future potential selling opportunities</p><p>- Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.</p><p>- Think hybrid by leveraging all type of point of sales online and offline.</p><p>- Provide a clear vision to the team about the business and store's vision and key directions.</p><p>- Identify, recruit, develop and retain strong talents.</p><p>- Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</p><p>- Act as a coach for the team members and promote growth mindset by leveraging the Group's available learning tools and platforms an constantly monitor the team's development plans and professional growth.</p><p>- Ensure performance improvement plans are discussed and documented in a transparent manner.</p><p>- Ensure all sales and operational policies and procedures are followed and maintained in the store.</p><p>- Ensure all operating standards are followed from stock replenishment to organising displays as per the brand's VM guidelines.</p><p>- Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</p><p>- Ensure a healthy floor coverage by analysing historical traffic data and anticipating peak hours</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Are you?</b></p><p>KPI focused</p><p>Leading a team to success by being highly commercial</p><p>Committed to creating a positive and energetic culture</p><p>Excited to push the boundaries and be creative</p><p>Result Driven and Problem Solving</p><p>Passionate about building, coaching and developing a dedicated team</p><p><b><u>Requirements:</u></b></p><p>- Minimum of 3 years optical retail experience.</p><p>- Experience in a Store Leadership role</p><p>-Written and verbal communication skills in English</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><u>Role Overview</u></b></p><p><br></p><p>We are seeking a commercially focused Store Manager to lead the day-to-day operations and performance of one of our retail stores. In this role, you will be responsible for maximizing sales and profitability, developing the store team, maintaining excellent customer service, controlling stock and operational costs, and ensuring full compliance with company and brand standards.</p><p>The ideal candidate is a hands-on retail leader with strong commercial awareness, people-management capabilities, and a proven ability to drive store performance in a fast-paced fashion retail environment.</p><p><br></p><p><b><u>Key Responsibilities</u></b></p><p><br></p><ul><li><b>Sales Performance:</b> Drive the store to achieve and exceed monthly sales targets and key retail KPIs, including Sales, ATV, UPT, conversion, and productivity.</li><li><b>Performance Analysis:</b> Analyze hourly, daily, weekly, and monthly sales performance and implement actions to improve commercial results.</li><li><b>Team Leadership:</b> Lead, motivate, coach, and develop the store team while managing individual and overall store performance.</li><li><b>Customer Experience:</b> Ensure consistently high customer service standards and lead by example in handling customer interactions and escalations.</li><li><b>Store Operations:</b> Manage the daily operation of the store and ensure compliance with company policies, procedures, SOPs, audit requirements, and brand standards.</li><li><b>Stock Management:</b> Monitor inventory levels, best sellers, replenishment, stock transfers, damages, returns, and stock availability.</li><li><b>Stock Loss &amp; Security:</b> Maintain stock-loss targets and ensure effective controls relating to theft prevention, refunds, exchanges, discounts, promotions, and inventory.</li><li><b>Visual Merchandising:</b> Partner with the VM team to maintain window displays, product presentation, store layout, replenishment, and overall brand image.</li><li><b>People Planning:</b> Prepare staff schedules based on traffic, sales targets, operational requirements, shipments, promotions, and store events.</li><li><b>Performance &amp; Development:</b> Conduct performance reviews, identify high and low performers, implement development plans, and recommend training requirements.</li><li><b>Cash &amp; Financial Controls:</b> Oversee daily cash, petty cash, POS operations, banking, payment reconciliation, and relevant financial reporting.</li><li><b>Store Standards:</b> Maintain high standards of cleanliness, safety, security, maintenance, and overall store presentation.</li></ul><p>These responsibilities consolidate the original JD's detailed sections covering sales and VM as well as customer service, staff management and store operations. </p><p><br></p><p><b><u>Skills &amp; Requirements</u></b></p><p><br></p><p><b>Retail &amp; Commercial</b></p><ul><li>Minimum 3+ years of experience within the fashion retail industry, with proven Store Manager or comparable retail leadership experience.</li><li>Strong understanding of retail KPIs, sales performance, stock management, shrinkage, budgeting, and store profitability.</li><li>Ability to interpret sales reports and translate performance data into commercial actions.</li><li>Strong knowledge of Visual Merchandising, inventory management, customer service, and store operations.</li><li><br></li></ul><p><b>Leadership &amp; People Management</b></p><ul><li>Proven ability to lead, motivate, coach, and develop retail teams.</li><li>Strong workforce planning and performance-management capabilities.</li><li>Ability to manage individual and store targets while creating a high-performance culture.</li><li>Strong problem-solving, decision-making, communication, and interpersonal skills.</li></ul><p><br></p><p><b><u>Qualifications</u></b></p><p><br></p><ul><li>Bachelor's Degree in Management, Marketing, Fashion, Business Administration, or a relevant discipline.</li><li>Minimum 3+ years of fashion retail experience.</li><li>Excellent command of Arabic and English.</li><li>Proficiency in Microsoft Office and retail reporting systems.</li><li>Strong organizational, customer-management, and commercial skills.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage and motivate a diverse team.</li><li>Excellent communication abilities for clear and effective interaction with customers and staff.</li><li>Proficiency in inventory management systems to optimize stock levels and reduce waste.</li><li>Analytical skills to interpret sales data and make strategic decisions.</li><li>Customer service orientation to enhance the shopping experience and build customer loyalty.</li><li>Knowledge of visual merchandising techniques to create an inviting store atmosphere.</li><li>Problem-solving skills to address operational challenges and customer complaints proactively.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>About us</span></strong></p><br><p>Minimalist.ae <span>is a local brand founded in 2016 in Dubai that designs and manufactures elegant, high-quality watches, jewelry, handbags, perfumes, and leather goods designed to enhance personal style. With four stores open in the UAE and now expanding to Kuwait, we focus on simple yet sophisticated designs, with specifically our Arabic numeral watches being known for their timeless appeal. Minimalist believes in simplicity and uses only the finest materials to produce beautiful and durable items, combining elegant design with excellent quality.</span></p><br><p><strong><span>The role</span></strong></p><br><p><strong><span>As Store Manager</span></strong><span>, you will oversee the operations and teams of one of our stores in Kuwait. Apart from “just” managing, you will also be directly in touch with customers and living our credo of ‘We don’t sell - we forge relationships’. You will get to know our customers’ demands in detail in order to showcase the product(s) that will most closely fit to what they’re looking for. Every person that comes to visit our store is important to you, regardless of whether they’re on a spending spree or just window-shopping.&nbsp;</span></p><br><p><strong><span>Store Operations &amp; Sales</span></strong></p><br><ul><li><p><span>Run all daily store operations, including opening/closing, staffing, and floor supervision.</span></p><br></li><li><p><span>Own the store’s daily, weekly, and monthly sales results.</span></p><br></li><li><p><span>Actively manage the sales floor to drive conversion, ATV, and UPT.</span></p><br></li><li><p><span>Ensure stock availability, correct pricing, and accurate stock handling within the store.</span></p><br></li><li><p><span>Maintain store standards, visual merchandising, and overall presentation at all times.</span></p><br></li><li><p><span>Control the store level stock movement, counts, and documentation.</span></p><br></li><li><p><span>Ensure strong loss prevention practices within the store.</span></p><br></li><li><p><span>Investigate and report stock discrepancies.</span></p><br></li></ul><p><strong><span>Customer Experience</span></strong></p><br><ul><li><p><span>Be present on the floor to lead customer experience by example.</span></p><br></li><li><p><span>Handle VIP clients and complex customer situations.</span></p><br></li><li><p><span>Ensure the team delivers a consistent luxury service experience every day.</span></p><br></li><li><p><span>Follow up on customer feedback and take immediate action at store level.</span></p><br></li></ul><p><strong><span>Team Management</span></strong></p><br><ul><li><p><span>Manage the store team on a daily basis, including scheduling and task allocation.</span></p><br></li><li><p><span>Set clear daily priorities and expectations for the team.</span></p><br></li><li><p><span>Conduct regular performance check-ins and address performance issues quickly.</span></p><br></li><li><p><span>Create a positive, high energy working environment</span></p><br></li></ul><p><strong><span>Training &amp; Onboarding</span></strong></p><br><ul><li><p><span>Ensure new joiners complete the onboarding plan and understand store procedures.</span></p><br></li><li><p><span>Support the team with day-to-day product updates and selling guidelines.</span></p><br></li><li><p><span>Reinforce service standards and basic sales techniques on the floor.</span></p><br></li><li><p><span>Identify skill gaps and flag training needs to the Retail Manager.</span></p><br></li></ul><p><strong><span>What we offer</span></strong></p><br><ul><li><p><span>Competitive salary with performance-based incentives.</span></p><br></li><li><p><span>Visa and permits.</span></p><br></li><li><p><span>Health insurance.</span></p><br></li><li><p><span>Annual flight ticket allowances.</span></p><br></li><li><p><span>Growth and long-term development opportunities.</span></p><br></li><li><p><span>Long-term perspective in a rapidly expanding, future-oriented organization.</span></p><br></li><li><p><span>An engaging and challenging work environment with a motivated &amp; professional team of specialists.</span></p><br></li></ul><br><p><span>As an ideal candidate, you will have:</span></p><br><ul><li><p><span>A minimum of 5 years of relevant experience in managing retail stores within Kuwait in luxury, watches, or jewelry.</span></p><br></li><li><p><span>Ideally a relevant academic degree in Marketing, Business Administration, Management, or similar.</span></p><br></li><li><p><span>Ideally relevant certification in sales, management, or project management from accredited providers.</span></p><br></li><li><p><span>Outstanding communication skills in English.</span></p><br></li><li><p><span>Outstanding communication skills in Arabic.</span></p><br></li></ul> </div>

<p><h4>Position objective</h4> <p><strong>Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales.</strong><br> Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the company policies and procedures.<br> End to end store responsibility in absence of Store Manager.<br> Promote the loyalty program of the company for maximizing loyalty and repeat sales.<br> Provide feedback to the Store Manager and Area Manager with regards to employees and products.</p> <h4>Key responsibilities</h4> <ul> <li>Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss.</li> <li>Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs.</li> <li>Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales.</li> <li>Assisting the Store Manager in implementation of operating procedures at the store as per the company standards.</li> <li>Ensure the brand and company’s policies and procedures are adhered by all the staff at all the times.</li> <li>Regularly audits own store administration and resolve any issues.</li> <li>Manage the daily roster, leave and grievances of the retail staff.</li> <li>Maintain the visual merchandising standards at the stores all the time as per set VM standards.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> <li>End to end store responsibility in absence of Store Manager.</li> <li>Must be physically fit to stand for extended hours and heavy lifting.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Store Manager is responsible for driving sales performance while focusing on growth and profitability. They ensure customer satisfaction, effective merchandising standards, and smooth store operations. Additionally, the Store Manager develops and trains staff to enhance their skills and deliver excellent customer experiences, contributing to overall store success.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Sales and Profitability</p><p><br></p><ul><li>Meets or exceeds profitability expectations for the store in sales, payroll, shrink, and conversion.</li><li>Creates and executes strategies to maximize store sales and control expenses.</li></ul><p><br></p><p>Operational Effectiveness</p><p><br></p><ul><li>Controls company assets by adhering to all loss prevention measures, managing inventory, stock movements, sales, returns, exchanges, and store maintenance.</li><li>Executes and complies with all company policies and store procedures.</li></ul><p><br></p><p>People Development and HR</p><p><br></p><ul><li>Supports recruiting, hiring, developing, and retaining high-quality associates to meet store profile and future planning needs.</li><li>Leads by example, trains, develops, and provides ongoing feedback on product knowledge, selling skills, visual merchandising, and customer service.</li><li>Organizes weekly staff meetings and daily briefings to review store performance and communicate company goals, new procedures, and performance targets.</li></ul><p><br></p><p>Customer Experience and Merchandising</p><p><br></p><ul><li>Ensures customer service excellence is a priority through continuous assessment, coaching, and team follow-up.</li><li>Maintains visibility on the selling floor to support selling functions and answer customer inquiries.</li><li>Implements visual merchandising standards, promotions, and ensures sales floor and stockroom organization and cleanliness.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Excellent leadership and team management skills.</li><li>Strong strategic planning and execution abilities.</li><li>Proficient in loss prevention and inventory management.</li><li>Ability to deliver exceptional customer service.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>High school education or equivalent preferred.</li><li>1-2 years of Store Manager experience with a proven track record of driving sales and profit results.</li><li>Proficiency in business English, both written and verbal.</li><li>Competency in computer skills including Outlook, Excel, SAP, and report analysis. Strong numeracy and literacy skills.</li></ul><p><br></p></div>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.<br> Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p> <h4>Key responsibilities</h4> <p><strong>Customer service:</strong></p> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (Guest – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul> <p><strong>Grooming / attitude / knowledge:</strong></p> <ul> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <p><strong>Merchandise:</strong></p> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward / outward and maintain the report of the same.</li> </ul> <p><strong>Process:</strong></p> <ul> <li>Handle the POS (Point of Sale) / billing counter efficiently.</li> <li>Tally money in the cash till during the beginning / end of the shifts.</li> <li>Issue receipts / refunds / change to the customers correctly.</li> <li>Process the payments by cash / credit cards / vouchers / automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP & loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to the outside party.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible for receiving, inspecting, storing, and issuing merchandise for use in the shop.</p> <h4>Key responsibilities</h4> <ul> <li>Receive merchandise and count it physically and electronically in order to ensure accuracy of information.</li> <li>Inspect the quality of the products and report discrepancies to the store manager or assistant store manager about damaged products.</li> <li>Classify and stock the products in the stock room as per the store procedures to ensure quick availability of the product.</li> <li>Tag the newly arrived stock and/or return the products as per the instruction of senior staff.</li> <li>Assist the sales staff in replenishing stocks on the shelves to ensure availability of products at all times.</li> <li>Ensure awareness and vigilance at all times regarding security in the store without any negligence.</li> <li>Maintain the highest standards of housekeeping.</li> <li>Be flexible to work extended hours during sale or festival periods.</li> <li>Must be physically fit and capable of heavy lifting.</li> <li>Record the inventory inward and outward and maintain reports accordingly.</li> <li>Check for missing price tags and report them.</li> <li>Ability to heavy lift a minimum of 10 kg weight.</li> <li>Assist during stock take processes.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible for receiving, inspecting, storing and issuing merchandise for use in the shop.</p> <h4>Key responsibilities</h4> <ul> <li>Receive merchandise and count it physically and electronically in order to ensure accuracy of information.</li> <li>Inspect the quality of the products and report the discrepancies to store manager / assistant store manager about damaged products.</li> <li>Classify and stock the products in the stock room as per the store procedures to ensure quick availability of the product.</li> <li>Tag the newly arrived stock and/or return the products as per the instruction of senior.</li> <li>Assist the sales staff in replenishing stocks on the shelves in order to ensure availability of products at all times.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Ensure the highest standards of housekeeping standards.</li> <li>Flexible to work for extended hours during the sale / festival period.</li> <li>Must be physically fit and able to perform heavy lifting.</li> <li>Record the inventory inward / outward and maintain the report of the same.</li> <li>Check for missing price tags and report the same.</li> <li>Ability to heavy lift a minimum of 10 kg weight.</li> <li>Assist during stock take processes.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p> <p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager or assistant store manager.</p> <h4>Key responsibilities</h4> <ul> <li>Must possess knowledge of varied cosmetics products and accessories.</li> <li>Demonstrate excellent make-up selling skills.</li> <li>Recommend and link customer specific products.</li> <li>Identify customer requirements and deliver excellent customer services.</li> <li>Brand representation at the required standards with updated product knowledge and minimized stock loss.</li> <li>Ensure all stock is laid out and displayed in order to attract customers and as per standard layout norms.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Ensure the highest standards of housekeeping standards.</li> <li>Handle the POS (Point of Sale) / Billing counter.</li> <li>Greet the customers and assist them in selecting the right product.</li> <li>Must be presentable and well-groomed at all times.</li> <li>Tally money in the cash during the beginning and end of the shifts.</li> <li>Process the payments by cash, credit cards, vouchers, or automatic debits.</li> <li>Issue receipts, refunds, and change to the customers correctly.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Flexible to work for extended hours during the sale or festival period.</li> <li>Record the inventory inward and outward and maintain the report of the same.</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul></p><p></p>

<p><h4>Position Objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p> <p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager or assistant store manager.</p> <h4>Key Responsibilities</h4> <ul> <li>Must possess knowledge of varied cosmetics products and accessories.</li> <li>Demonstrate excellent make-up selling skills.</li> <li>Recommend and link customer specific products.</li> <li>Identify customer requirements and deliver excellent customer services.</li> <li>Brand representation at the required standards with updated product knowledge and minimized stock loss.</li> <li>Ensure all stock is laid out and displayed in order to attract customers and as per standard layout norms.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Ensure the highest standards of housekeeping standards.</li> <li>Handle the POS (Point of Sale) / Billing Counter.</li> <li>Greet the customers and assist them in selecting the right product.</li> <li>Must be presentable and well-groomed at all times.</li> <li>Tally money in the cash during the beginning and end of the shifts.</li> <li>Process the payments by cash, credit cards, vouchers, or automatic debits.</li> <li>Issue receipts, refunds, and change to the customers correctly.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Flexible to work for extended hours during the sale or festival period.</li> <li>Record the inventory inward and outward and maintain the report of the same.</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> • To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty<br><p><span>At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.</span></p><br><br>Responsibilities:<br>Functional Roles and Responsibilities<br>• Welcome and greet every customer in a warm and friendly manner &amp; demonstrate excellent customer service at all times.<br>• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale<br>• Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.<br>• Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.<br>• Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.<br>• Maintain personal grooming standards as advised by the Store Manager.<br>• Maintain clean and organized display, fitting rooms and stock areas.<br>• Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.<br>• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.<br>• Recruit customers for the database, accurately entering their details on the POS system.<br>• Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.<br>Qualifications:<br>Education/Certification and Continued Education<br>• High school qualification<br>• 3 to 4 years retail sales or customer service experience </div>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p> <p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p> <h4>Key responsibilities</h4> <p><strong>Customer service:</strong></p> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul> <p><strong>Grooming / attitude / knowledge:</strong></p> <ul> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <p><strong>Merchandise:</strong></p> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward / outward and maintain the report of the same.</li> </ul> <p><strong>Process:</strong></p> <ul> <li>Handle the POS (Point of Sale) / billing counter efficiently.</li> <li>Tally money in the cash till during the beginning / end of the shifts.</li> <li>Issue receipts / refunds / change to the customers correctly.</li> <li>Process the payments by cash / credit cards / vouchers / automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP and loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to the outside party.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p> <p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p> <h4>Key responsibilities</h4> <p><strong>Customer service:</strong></p> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul> <p><strong>Grooming / attitude / knowledge:</strong></p> <ul> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <p><strong>Merchandise:</strong></p> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward / outward and maintain the report of the same.</li> </ul> <p><strong>Process:</strong></p> <ul> <li>Handle the POS (Point of Sale) / billing counter efficiently.</li> <li>Tally money in the cash till during the beginning / end of the shifts.</li> <li>Issue receipts / refunds / change to the customers correctly.</li> <li>Process the payments by cash / credit cards / vouchers / automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP and loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to the outside party.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.<br> Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p> <h4>Key responsibilities</h4> <strong>Customer service:</strong> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul> <strong>Grooming / attitude / knowledge:</strong> <ul> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <strong>Merchandise:</strong> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward / outward and maintain the report of the same.</li> </ul> <strong>Process:</strong> <ul> <li>Handle the POS (Point of Sale) / billing counter efficiently.</li> <li>Tally money in the cash till during the beginning / end of the shifts.</li> <li>Issue receipts / refunds / change to the customers correctly.</li> <li>Process the payments by cash / credit cards / vouchers / automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP and loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to the outside party.</li> </ul></p><p></p>

<p><h4>About Us</h4> <p>At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together.</p> <p>Here, you’ll join a diverse, customer-obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.</p> <h4>Key Responsibilities</h4> <p>To deliver excellent customer service through identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.</p> <h4>Functional Roles and Responsibilities</h4> <ul> <li>Welcome and greet every customer in a warm and friendly manner and demonstrate excellent customer service at all times.</li> <li>Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale.</li> <li>Receive cash or payment in any authorized modes from customers, issue receipts or bills against their purchase and provide professional cash point service.</li> <li>Handle customer complaints professionally and efficiently, in line with the company after-sales policy, escalating to management if necessary.</li> <li>Demonstrate and maintain product knowledge, fashion trends, and in-store promotions at all times.</li> <li>Maintain personal grooming standards as advised by the Store Manager.</li> <li>Maintain clean and organized display, fitting rooms, and stock areas.</li> <li>Check stock levels daily and inform the store manager of depleting stocks in order to replenish and maintain optimum stock levels.</li> <li>Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies, etc.</li> <li>Recruit customers for the database, accurately entering their details on the POS system.</li> <li>Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.</li> </ul> <h4>Education and Experience</h4> <ul> <li>High school qualification.</li> <li>3 to 4 years retail sales or customer service experience.</li> </ul></p><p></p>

<p><h4>At Al Tayer Insignia</h4> <p>Your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer-obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.</p> <h4>About us</h4> <p>As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home, and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the beauty, home, fashion, and hospitality sectors. Our brands include Bloomingdales, Harvey Nichols, and Armani to name just a few!</p> <h4>About the role</h4> <p>Deliver excellent customer service through: identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.</p> <h4>What you’ll be doing</h4> <p><strong>Functional roles & responsibilities</strong></p> <ul> <li>Welcome and greet every customer in a warm and friendly manner and demonstrate excellent customer service at all times.</li> <li>Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale.</li> <li>Receive cash or payment in any authorized modes from customers, issue receipts/bills against their purchase and provide professional cash point service.</li> <li>Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.</li> <li>Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.</li> <li>Maintain personal grooming standards as advised by the Store Manager.</li> <li>Maintain clean and organized display, fitting rooms and stock areas.</li> <li>Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.</li> <li>Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.</li> <li>Recruit customers for the database, accurately entering their details on the POS system.</li> <li>Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.</li> </ul> <h4>About you</h4> <p><strong>Education/certification and continued education</strong><br> High school qualification</p> <p><strong>Years of experience</strong><br> 3 to 4 years retail sales or customer service experience</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our culture is fast-paced and ambitious. Our people are our strength and we have a team of diverse, smart thinkers who are encouraged to think creatively and empowered to turn their ideas into actions. To support our ambitious growth, we are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking to eyewa and play a part in driving the company forward on its truly exciting journey. We are hiring for a Sales advisor. This role will report directly to the Store manager and will own all responsibilities relating to the daily operations of the store. You will be responsible for: Utilize all available store resources to meet or exceed store and individual sales targets and KPI targets. - ATV - inspiring customers across categories and upselling any product. - Conversion - showing exceptional brand awareness and welcoming customers at the store entrance. - UPT - promoting our brand to consumers by inspiring them to purchase more of our products. Use the Eyewa GUEST EXPERIENCE to set a standard for customer service, by meeting/exceeding expectations. Being well groomed by adhering to Eyewa uniform policies and standards. Introducing Eyewa Exclusive In House Brands to customers with confidence by seeking knowledge and sharing with peers. Educating your peers on how to improve their customer service behaviors by sharing your own experiences. Promoting the brand culture and living the Eyewa Values by continuously demonstrating them and inspiring others to do the same. Executing and maintaining the store's VM standard based on the brand's guidelines. Complete cash register transactions efficiently, accurately and fast - invoices, refunds and exchanges. Maintaining effective customer data management so that brands/stores can build customer loyalty. Performing the opening and closing procedures of the store in accordance with established procedures. Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tables. Taking delivery of stock and entering the received stock into the system as soon as it arrives. Communicating with the Store Manager regarding stock availability and specific store requirements. Following the procedures and policies of the brand to minimize stock losses on the sales floor and in the stockroom. Conducting and initiating daily stock counts to maintain a balanced inventory report. Resolving customer complaints in a timely manner, and coming up with creative solutions for complex problems.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You will be: 0-1 years experience in a Retail/ Customer Service / Hospitality environment. Flexibility to work shifts / retail hours Ability to execute store operations, focusing on selected functional areas. Confident communicator who excels in verbal communication. An enthusiastic self-starter with a can-do attitude. Being confident in your abilities to take responsibility for the floor in the absence of a supervisor or manager. A person who enjoys training new employees and assisting with store onboarding and inductions. Someone who is collaborative, productive and is respectful towards fellow team members. Passionate about learning and seeking ways to improve on a personal and professional level. Arabic speaking is a plus!</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As the Department Manager you will train, develop, and lead a department team to maximise sales and reduce stock loss, working alongside them on the shop floor in order to demonstrate and drive an excellent standard of customer service.</p><br> <p>You will ensure that all Sales Associates are highly motivated and knowledgeable about the brand, and you will also deputize for the Store and Assistant Store Manager during periods of absence.</p><br> <p><strong>Qualifications &amp; Requirements:</strong></p><br> <p>You will have/be:</p><br> <p>- At least 3 years retail experience.</p><br> <p>- The ability to efficiently delegate tasks amongst a team, negotiate with customers and colleagues, and interview new hires, as needed.</p><br> <p>- Excellent English communication skills (Arabic is an advantage).</p><br> <p>- Knowledge of MS Office, Excel, Word, etc.</p><br> <p>- Commercially aware and business orientated.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br></span><p>The Section head is fully responsible and accountable for sound section operations. The role focuses on leading section sales team in alignment with business strategies, in which all are responsible for providing customers with high level of services. Major focus of Section Head in driving sales and profitability to meet pre-set section targets. The Group Section Head is totally responsible for providing friendly work environment, and ensures section employees’ development through coaching and mentoring.</p><br> <br><br>Job Responsibilities <br><p><strong>Sales</strong></p><br> <ul> <li>Manages and leads staff in achieving section’s targets</li> <li>Drives section’s sales activities to achieve targets in cash, credit, warranties &amp; accessories</li> <li>Ensures proper implementation of promotional activities to support higher sales results</li> <li>Ensures adequate involvement of section team in analyzing sales data to maximize business results</li> <li>Follows up with sales associates on section &amp; individual achievements</li> <li>Assists sales staff in completing difficult sales transactions</li> </ul> <p><strong>Customer Service</strong></p><br> <ul> <li>Provides exceptional customer service and ensures sales associates also provide the same level of service.</li> <li>Handles and follows on section customer’s complaints and inquires;</li> <li>Interacts with section customers to ensure the quality of services provided.</li> <li>Ensures reviewing section’s CSI results and takes necessary actions&nbsp;&nbsp;</li> </ul> <p><strong>Operations</strong></p><br> <ul> <li>Plans and prepares work schedules and assigns section’s employees to specific duties, manages break periods, working hours, sick leaves, and vacations;</li> <li>Inspects section merchandise to ensure it is correctly priced and displayed</li> <li>Requests and suggests section’s product range/variety and maintain stock levels</li> <li>Ensures full implementation of merchandise, planogram, display, saleable as per merchandise guidelines at section level</li> <li>Secures section merchandise by implementing security systems and measures.</li> <li>Reports to Store Manager on section operations, performance and resources</li> <li>Ensures all section’s activities in alignment with organizational policies &amp; procedures.</li> <li>Maintains section’s cost control measures in alignment with business objectives.</li> <li>Ensures section’s adequate level of merchandise and supplies through coordination with relevant departments</li> <li>Ensures sending section’s perpetual count to store manager on monthly bases</li> <li>Maintains adequate section’s manpower according to budget</li> <li>Conducting yearly appraisals and performance reviews with development plans for section employees</li> <li>Conduct section’s checklist</li> <li>Provides constant coaching, mentoring and training for all section staff</li> <li>Ensures providing safe &amp; secured work environment at section level</li> <li>Ensures sound housekeeping at section level</li> <li>Ensures section employee awareness of safety and emergency procedures.</li> </ul> <br><br>Candidate Requirements <br><p><u><strong>Cont. Job Responsibilities</strong></u></p><br> <p><u><strong>Talent Development</strong></u></p><br> <ul> <li>Trains section staff on store policies, department procedures, and job duties;</li> <li>Leads section employees engaged in sales activities and conducting of inventories,</li> <li>Ensures compliance of section employees with established location security, sales, cleanliness and record keeping procedures and systems;</li> <li>Monitors and evaluates section staff performance and training needs;</li> <li>Develops, inspires, motivates and provides coaching and mentoring to section staff;</li> <li>Ensures section employees’ commitment to organizational objectives.</li> </ul> <p><u><strong>Candidate Requirements:</strong></u></p><br> <ul> <li>2+ years of &nbsp;experience,</li> <li>Good English language</li> <li>Good communication skills</li> <li>Ability to work under pressure</li> </ul> <br><br>Education <br>Bachelor’s Degree<br><br><br><br> </div>

<p>\"<h4>Department manager<\\\/h4>\\n<p>As the department manager you will train, develop, and lead a department team to maximise sales and reduce stock loss, working alongside them on the shop floor in order to demonstrate and drive an excellent standard of customer service.<\\\/p>\\n<p>You will ensure that all sales associates are highly motivated and knowledgeable about the brand, and you will also deputize for the store and assistant store manager during periods of absence.<\\\/p>\\n<h4>Qualifications & requirements:<\\\/h4>\\n<p>You will have or be:<\\\/p>\\n<ul>\\n <li>At least 3 years retail experience.<\\\/li>\\n <li>The ability to efficiently delegate tasks amongst a team, negotiate with customers and colleagues, and interview new hires, as needed.<\\\/li>\\n <li>Excellent English communication skills (Arabic is an advantage).<\\\/li>\\n <li>Knowledge of MS Office, Excel, Word, etc.<\\\/li>\\n <li>Commercially aware and business orientated.<\\\/li>\\n<\\\/ul>\"<\/p><p><\/p>