Sales Manager Jobs in Kuwait
446 Jobs Found
<p>We are hiring experienced Asst Floor Manager for a reputed restaurant group in Kuwait . Key Responsibilities Assist the Floor Manager in overseeing daily restaurant floor operations Supervise front-of-house staff including waiters, hosts, and service crew Ensure excellent customer service and guest satisfaction at all times Monitor staff performance, grooming, attendance, and discipline Handle guest complaints and resolve issues professionally Coordinate with kitchen and bar teams for smooth service flow Ensure proper table setup, cleanliness, and hygiene standards Support staff training, scheduling, and shift coordination Assist in achieving restaurant sales and operational targets Monitor inventory of service items and report shortages Ensure compliance with company policies, SOPs, and food safety standards Prepare shift reports and support management with daily operations Benefits: Attractive Salary Accommodation & Transportation Provided Job Location : Kuwait</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Degree in Hospitality Management or related field preferred</p><p>3 5 years of experience in restaurant or hospitality operations</p><p>Previous supervisory experience in restaurants or caf s preferred</p><p>Strong leadership and team management skills</p><p>Excellent communication and customer service abilities</p><p>Ability to work under pressure in a fast-paced environment</p><p>Good problem-solving and conflict-resolution skills</p><p>Familiarity with POS systems and restaurant operations</p>
<p><b>JOB SUMMARY </b></p><p><br></p><p>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p><p><b><br></b></p><p><b>CORE WORK ACTIVITIES </b></p><p><br></p><p>Leading Guest Services Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures recognition of employees is taking place across areas of responsibility. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Maintaining Guest Services and Front Desk Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Understands the impact of Front Office operations on the Rooms area and overall property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals.</p><p>Managing Projects and Policies Ensures compliance with all Front Office policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p>Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Strives to improve service performance. Empowers employees to provide excellent customer service. Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Responds to and handles guest problems and complaints. Observes service behaviors of employees and provides feedback to individuals and/or managers.</p><p>Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Manages employee progressive discipline procedures for Front Office Staff. Administers the performance appraisal process for direct report managers. Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
<h2 class="h5">Job description</h2>
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<b>Overview</b><br><p>Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. </p><br><p>Customer Success Acount Manager Intern (CSAM) understands their customers’ industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company.</p><br><p>At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Program Start Date: January 2027</strong></p><br><p><strong>About:</strong> This internship program is tailored for <strong>Kuwaiti Nationals</strong>, aiming to accelerate Kuwaiti employability and create market impact through Early-in-Profession recruitment, and skilling programs.</p><br><p><strong>Program overview: </strong>This internship is <strong>a paid six-month</strong> training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.</p><br><p><strong>Program Details: </strong>The <strong>6 months, full-time</strong> program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)</p><br><p><strong>Phase one</strong>: <em>Onboarding & Skilling Bootcamp (1 month)</em></p><br><ul><li>Onboarding and introduction to Microsoft’s mission, culture, strategy & structure.</li><li>Technical skilling to obtain globally recognized Microsoft technical certifications.</li><li>Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.</li></ul><p><strong>Phase two:</strong> <em>On-the-job training (5 months)</em></p><br><ul><li>Joining as an <strong>CSAM</strong> for on-the-job shadowing and training.</li><li>Mentorship and coaching sessions.</li><li>Supporting Microsoft teams in digital transformation projects.</li><li>Advanced technology trainings including AI, Machine Learning & Cloud Computing.</li></ul><p><strong>Responsibilities:</strong></p><br><ul><li>Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams</li><li>Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.</li><li>Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.</li><li>Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.</li><li>Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.</li></ul><br><b>Qualifications</b><br><p><strong>Minimum Qualifications</strong></p><br><ul><li>Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field.</li><li>Kuwaiti nationality.</li><li>Legally authorized to work in Kuwait (Legally authorized = Has citizenship or has been granted a valid visa or work permit).</li><li>Fluency in English.</li></ul><p><strong>Preferred Qualifications </strong></p><br><ul><li>Passion for technology and customer obsessed.</li><li>Displays stakeholder and relationship management.</li><li>Excellent verbal and written communication, analytical and presentation skills. </li><li>Technical Certification (e.g., cloud technology- Azure) are preferred but not required. </li></ul><p>#EiP #MCAPSEiP</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<p><h4>Position summary</h4>
<p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>
<p>At Precision Drilling, our mission is to deliver safe, sustainable, and high-performance drilling solutions that reduce risks and optimize resources for our customers across global markets. Driven by our Core Values, we empower our people, invest in cutting-edge technology, and foster lasting relationships built on integrity, collaboration, and an unwavering pursuit of excellence.</p><p>The Manager, IT Services, provides strategic and operational leadership for IT services across Precision Drilling s Middle East operations, ensuring reliable technology infrastructure, cybersecurity, vendor management, and project delivery. This role partners closely with regional business leaders, vendors, and global IT teams to deliver technology solutions that support business performance and operational excellence.</p><p><strong>CULTURE:</strong> Precision Drilling fosters a strong safety culture through our Human Organizational Performance (HOP) approach, focusing on learning, communication, and supporting our people. We invest in career growth through continuous training and development, encourage balance with competitive benefits and generous time off, and foster a team-oriented workplace grounded in integrity and trust. When you join Precision, you join a company that puts people first.</p><p><strong>DAY IN THE LIFE:</strong></p><ul><li>Serve as the primary IT contact for Middle East operations, ensuring timely resolution of incidents, service requests, and escalations</li><li>Manage regional IT infrastructure, networks, end-user technology, field systems, and connectivity to support reliable business operations</li><li>Implement and maintain cybersecurity standards, access controls, software licensing compliance, and IT governance requirements</li><li>Lead relationships with vendors, telecommunications providers, and service partners while overseeing IT assets, procurement, and lifecycle management</li><li>Partner with business leaders and global IT teams to deliver technology projects, infrastructure upgrades, budgeting initiatives, and continuous service improvements</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or diploma in Information Technology, Computer Science, or related field (or equivalent experience)</li><li>3+ years of experience in IT infrastructure, operations, or technical support, including experience leading teams, vendors, projects, or cross-functional initiatives</li><li>Strong knowledge of Microsoft 365, networking, endpoint management, cybersecurity, identity and access management, and IT service management</li><li>Experience managing third-party vendors and telecommunications providers; exposure to SAP, ServiceNow, ITIL, or relevant technical certifications is an asset</li><li>Strong leadership, communication, problem-solving, and customer service skills with the ability to manage competing priorities and build relationships across technical and business teams</li></ul>
<p><h4>Minimum qualifications:</h4>
<ul>
<li>Bachelor's degree or equivalent practical experience.</li>
<li>10 years of experience in contract management, alliance management, or professional services within an enterprise environment.</li>
<li>Experience engaging with and advising C-suite or VP-level executive stakeholders.</li>
<li>Experience managing cross-functional projects involving legal, financial, and technical stakeholders.</li>
<li>Ability to communicate in English and Arabic fluently to work with local clients and partners.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Advanced degree in management, finance, or a technical field.</li>
<li>Experience with financial commit tracking, revenue acceleration strategies, and cloud consumption models.</li>
<li>Deep understanding of the Google Cloud ecosystem and enterprise AI/ML landscape.</li>
<li>Strong executive presence with the ability to navigate complex corporate cultures and resolve high-stakes disputes.</li>
</ul></p><p></p>
<p><h4>Minimum qualifications:</h4>
<ul>
<li>Bachelor's degree or equivalent practical experience.</li>
<li>10 years of experience in contract management, alliance management, or professional services within an enterprise environment.</li>
<li>Experience engaging with and advising C-suite or VP-level executive stakeholders.</li>
<li>Experience managing cross-functional projects involving legal, financial, and technical stakeholders.</li>
<li>Ability to communicate in English and Arabic fluently to work with local clients and partners.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Advanced degree in management, finance, or a technical field.</li>
<li>Experience with financial commit tracking, revenue acceleration strategies, and cloud consumption models.</li>
<li>Deep understanding of the Google Cloud ecosystem and enterprise AI/ML landscape.</li>
<li>Strong executive presence with the ability to navigate complex corporate cultures and resolve high-stakes disputes.</li>
</ul></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p>
<h4>What you will do</h4>
<p>Select and interview candidates, provide training, and oversee staff performance; conduct performance evaluations and manage disciplinary matters.</p>
<p>Makes sure that all their subordinates comply with their respective core standards and culture standards.</p>
<p>Is accountable for being a highly visible individual in the lobby that well represents the Executive Management.</p>
<p>Coordinate with the Banqueting Manager the events logistical needs that are linked with the Guest.</p>
<p>Schedule all Guest Service staff (Bell staff, Valet Parking and Door staff) to ensure maximum guest satisfaction within budgeted guidelines.</p>
<p>Ensure all vehicles and keys are handled with caution and are properly secured.</p>
<p>Coordinate the cooperation between all Guest Service staff in handling guest cars, luggage, etc.</p>
<h4>What you bring</h4>
<p>Minimum 2–3 years of experience in similar position preferably in a luxury or five-star hotel environment.</p>
<p>Proven leadership experience in managing multicultural teams.</p>
<p>Strong organizational and planning skills.</p>
<p>Excellent communication, organizational, and problem-solving skills.</p>
<p>Ability to work flexible hours, including weekends, evenings, and public holidays.</p>
<h4>What we offer</h4>
<p>Fully furnished single accommodation in high-quality staff housing.</p>
<p>Complimentary stays at Four Seasons Hotels worldwide.</p>
<p>Paid annual home leave tickets.</p>
<p>Free transportation to and from the hotel.</p>
<p>Quality employee meals.</p>
<p>Comprehensive medical coverage.</p>
<p>Vibrant social, cultural, and sporting activities.</p>
<h4>Work authorization</h4>
<p>The hotel will provide work authorization for the successful candidate.</p>
<p>We look forward to welcoming your application and the possibility of you joining our Four Seasons family!</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p>
<h4>What you will do</h4>
<p>Select and interview candidates, provide training, and oversee staff performance; conduct performance evaluations and manage disciplinary matters.</p>
<p>Makes sure that all their subordinates comply with their respective core standards and culture standards.</p>
<p>Is accountable for being a highly visible individual in the lobby that well represents the Executive Management.</p>
<p>Coordinate with the Banqueting Manager the events logistical needs that are linked with the Guest.</p>
<p>Schedule all Guest Service staff (Bell staff, Valet Parking and Door staff) to ensure maximum guest satisfaction within budgeted guidelines.</p>
<p>Ensure all vehicles and keys are handled with caution and are properly secured.</p>
<p>Coordinate the cooperation between all Guest Service staff in handling guest cars, luggage, etc.</p>
<h4>What you bring</h4>
<p>Minimum 2–3 years of experience in similar position preferably in a luxury or five-star hotel environment.</p>
<p>Proven leadership experience in managing multicultural teams.</p>
<p>Strong organizational and planning skills.</p>
<p>Excellent communication, organizational, and problem-solving skills.</p>
<p>Ability to work flexible hours, including weekends, evenings, and public holidays.</p>
<h4>What we offer</h4>
<p>Fully furnished single accommodation in high-quality staff housing.</p>
<p>Complimentary stays at Four Seasons Hotels worldwide.</p>
<p>Paid annual home leave tickets.</p>
<p>Free transportation to and from the hotel.</p>
<p>Quality employee meals.</p>
<p>Comprehensive medical coverage.</p>
<p>Vibrant social, cultural, and sporting activities.</p>
<h4>Work authorization</h4>
<p>The hotel will provide work authorization for the successful candidate.</p>
<p>We look forward to welcoming your application and the possibility of you joining our Four Seasons family!</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Assist the Finance Manager in budgeting, forecasting, and financial planning. Prepare financial statements, MIS reports, and management reports. Monitor cash flow, expenses, and cost control measures. Supervise accounts payable, receivable, payroll, and general ledger. Ensure compliance with accounting standards, tax regulations, and company policies. Support internal and external audits. Analyze financial performance and recommend improvements. Supervise and guide the finance team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div>M.Com or MBA in Finance. 510 years of finance experience in the hypermarket/retail industry. Strong knowledge of accounting, budgeting, taxation, and financial reporting. Proficiency in ERP systems and MS Excel. Good analytical, leadership, and communication skills.</div><p></p></section>
<h2 class="h5">Job description</h2>
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<p>We are seeking an experienced and results-driven <b>F&B Operations Manager</b> to oversee the day-to-day operations of our cafe outlets. The successful candidate will ensure operational excellence, deliver exceptional customer experiences, lead and develop high-performing teams, and drive profitability while maintaining the highest standards of quality, hygiene and service.</p><p><br></p><ol><li>Oversee daily operations in the food and beverage department, ensuring that all processes align with company standards and enhance customer satisfaction.</li><li>Develop and implement operational strategies that optimize efficiency, reduce costs, and improve service delivery across all our cafes. </li><li>Ensure all cafés maintain high standards of cleanliness, food quality, presentation, and customer service.</li><li>Collaborate with the marketing team to create promotional campaigns that increase customer engagement and drive sales in food and beverage offerings.</li><li>Develop, implement and maintain Standard Operating Procedures (SOPs) across all outlets.</li><li>Train, mentor, and supervise staff members to ensure high levels of performance and adherence to health and safety regulations.</li><li>Analyze operational data to identify trends, forecast demand, and develop actionable insights that support business goals.</li><li>Manage inventory levels and supplier relationships to ensure timely procurement of quality food and beverage products.</li><li>Conduct regular audits of food and beverage operations to ensure compliance with quality standards and regulatory requirements.</li><li> Implement customer feedback mechanisms to continuously improve service quality and address any issues promptly.</li><li> Prepare and present reports to senior management on operational performance, highlighting successes and areas for improvement.</li></ol><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Bachelor's degree in Hospitality Management, Business Administration, or a related field.</p><p>Minimum <b>8 plus years</b> of experience in café or restaurant operations, including at least 3<b> years in a managerial role</b>.</p><p>Experience managing multiple café outlets is highly preferred.</p><p>Strong leadership skills to effectively manage and motivate diverse teams.</p><p>Excellent communication skills for clear interaction with staff and customers.</p><p>Proficiency in data analysis to make informed operational decisions.</p><p>Experience in inventory management and supplier negotiations.</p><p>Knowledge of health and safety regulations in food service operations.</p><p>Ability to develop and implement effective marketing strategies.</p><p>Strong problem-solving skills to address operational challenges efficiently.</p><p>Strong financial acumen with experience managing budgets, food cost, and labor cost. </p><p>Knowledge of food safety regulations and HACCP principles.</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Title: Solution Engineering Manager Siemens Grid Software Location: Kuwait City, Kuwait About the role: This is a senior leadership role at the intersection of engineering excellence and regional energy transformation. As Solution Engineering Manager, you will be the driving force behind the technical delivery of Siemens Grid Software portfolio overseeing multidisciplinary teams and managing a portfolio of high-impact infrastructure projects that directly support national agendas, including Kuwait Vision and broader grid modernization programs. Key Responsibilities Lead end-to-end technical execution of Grid Software projects in Kuwait, ensuring delivery on time, within scope, budget, and quality standards Define project objectives, technical scope, resource allocation, and delivery strategies in collaboration with key stakeholders Drive engineering best practices through the reuse of standard components, templates, and proven delivery frameworks Ensure full compliance with Siemens architectural standards, technical governance, cybersecurity requirements, and EHS policies Represent Siemens in senior-level engagements with government entities, utilities, EPC contractors, and strategic partners Support pre-sales activities, strategic customer engagements, and long-term account retention initiatives Contribute to regional go-to-market strategy and business development planning in alignment with sales and regional management Build and maintain trusted relationships with customers, partners, vendors, and internal stakeholders at all levels Lead and coordinate internal engineering resources, project managers, lifecycle teams, and third-party vendors across geographically distributed teams Coach and develop Technical Project Leads, Engineers, and delivery teams fostering a high-performance, collaborative culture Monitor project performance through robust reporting, scheduling, and quality management mechanism Identify, manage, and resolve technical risks, bottlenecks, and escalation topics throughout the project lifecycle Oversee budget accountability and P&L contribution for the territory's engineering portfolio Lead operational improvement initiatives and support business transformation programs within the territory Manage scope, schedule, and cost changes using structured governance and changing control processes Collaborate with global component teams to ensure alignment with Siemens' architectural and delivery standards</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Your Profile Bachelor s degree in electrical engineering, Electronic Engineering, Telecommunications, Computer Science, IT, or a related technical discipline 10 15 years of progressive experience in project execution and engineering leadership, with a focus on medium to large-scale infrastructure or Grid Software projects Proven track record leading multicultural, multidisciplinary engineering and project management teams in international environments Strong background in the Transmission and Distribution sector, with expertise in SCADA systems, IT/OT integration, digitalization, IoT, and cybersecurity Deep technical knowledge of Substation Automation and Telecommunication Systems, including familiarity with Siemens and competitor solutions Experience managing matrix organizations and navigating complex, multi-stakeholder project environments Experience working within Kuwait or broader markets is strongly preferred Established network and familiarity with Kuwait utilities, transmission operators, or government entities is a distinct advantage Understanding of regional regulatory, procurement, and project delivery frameworks in Kuwait and in the Gulf Exceptional communication, stakeholder management, negotiation, and executive presentation skills Demonstrated passion for developing people, coaching technical teams, and building high-performance cultures Strong commercial acumen with solid understanding of project controlling, scheduling, and corrective action frameworks Fluent in English (written and spoken) while Arabic language is highly advantageous</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Assistant Manager is responsible for serving customers on the shop floor and supporting the shop/department managers in ensuring efficient shop operations and maintaining high standards of customer service.</p><p>RESPONSIBILITIES</p><ul><li>Greet customers warmly and offer expert advice to assist in their purchase decisions, ensuring alignment with quality and customer service standards.</li><li>Assist the managers in maintaining inventories and placing product orders to ensure effective stock management and availability of products.</li><li>Report operational issues promptly and address customer complaints, providing solutions or escalating as needed to ensure both operational efficiency and customer satisfaction.</li><li>Prepare detailed reports on key performance indicators (KPIs), sales trends, inventory status, and team productivity to keep managers informed and support effective decision-making.</li><li>Assist in scheduling staff to align efficiently with operational needs while optimizing costs for the shop/department.</li><li>Assign routine and non-routine tasks to sales associates, cashiers, and coordinators to optimize operational efficiency and ensure tasks are completed effectively.</li><li>Supervise the shop's opening and closing processes to ensure compliance with established procedures for petty cash, reporting, and other requirements.</li><li>Ensure accurate delivery to the accounting department in accordance with company policies and security standards as necessary.</li><li>Communicate sales plans and targets to the shop/department team, monitor their performance continuously, and advise upper management on necessary corrective actions.</li><li>Specific for KIKO: Coach the team on products, makeup application techniques, and selling techniques to deliver KIKO customer experience.</li><li>Assist in training, motivating, and evaluating the team to ensure that the necessary skill base is met, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>LANGUAGE & TECHNICAL SKILLS</p><p>Language Proficiency</p><ul><li>Fluency in English.</li></ul><p>Technical Skills</p><ul><li>Proficiency in MS Office.</li></ul><p>Specific Expertise</p><ul><li>Strong product knowledge.</li></ul><p><b>EDUCATION</b></p><ul><li>Bachelor's degree in a related field.</li></ul><p><b>EXPERIENCE</b></p><ul><li>General Experience: Five years of experience in Retail, or a similar role.</li><li>Managerial Experience: Two years of experience in a managerial role.</li></ul><p><b>BEHAVIORAL COMPETENCIES</b></p><ul><li>Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.</li><li>Directs Work: Provides direction, delegating, and removing obstacles to get work done. For example, asks questions to understand the desired outcomes for the role; confirms accountabilities with others so that work can be done effectively and efficiently; informs stakeholders when there are delays or problems that will affect them.</li><li>Manages Conflict: Handles conflict situations effectively, with a minimum of noise. For example, takes a positive approach to conflicts; helps dispel tension; seeks guidance and feedback on managing conflict; delivers controversial viewpoints candidly and sensitively; does not take arguments personally.</li><li>Develops Talent: Develops people to meet both their career goals and the organization's goals. For example, shares own experience and expertise with others if asked. Provides constructive feedback and other support for other people's development.</li><li>Nimble Learning: Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. For example, experiments to find the best possible solution and gains insight from test cases. Makes use of new concepts and principles when addressing problems. Learns from mistakes to avoid repeating them.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Role Summary</b></p>
<p>The Product Development Manager/Sr. Food Technologist leads technical product development across salty snacks portfolio — including chips, extruded snacks, and baked products. The role drives the innovation pipeline, ensuring that all products meet sensory, cost, and regulatory requirements while maintaining company reputation for quality and consumer appeal.</p>
<p><b>Key Responsibilities</b></p>
<p><b><span>A. Product Development & Innovation</span></b></p>
<ul>
<li><span>Lead the formulation, bench development, and pilot-plant trials for new salty snack products.</span></li>
<li><span>Work with Marketing to translate consumer insights into viable product concepts.</span></li>
<li><span>Optimize formulations for cost, functionality, and sensory performance.</span></li>
<li><span>Develop flavor and seasoning systems in partnership with suppliers.</span></li>
<li><span>Coordinate sensory evaluations and shelf-life studies.</span></li>
</ul>
<p><b><span>B. Process Development</span></b></p>
<ul>
<li><span>Own the technical validation of new products on production lines (extruders, fryers, and dryers).</span></li>
<li><span>Collaborate with Engineering on new equipment commissioning and process setup.</span></li>
<li><span>Establish and document process parameters, standard operating procedures (SOPs), and line capability studies.</span></li>
<li><span>Drive yield and oil absorption optimization.</span></li>
</ul>
<p><b><span>C. Cross-Functional Collaboration</span></b></p>
<ul>
<li><span>Partner with QA, Procurement, and Operations to ensure successful scale-up.</span></li>
<li><span>Support Marketing in preparing product specifications, claims, and packaging validations.</span></li>
<li><span>Liaise with supply chain and finance teams to cost models and margin targets.</span></li>
</ul>
<p><b><span>D. Continuous Improvement</span></b></p>
<ul>
<li><span>Analyze process data and implement improvements in product stability, quality, and efficiency.</span></li>
<li><span>Benchmark KITCO's snack products against global competitors.</span></li>
<li><span>Stay up to date on ingredient innovations, healthier oil alternatives, and flavor trends.</span></li>
</ul>
<p><b><span>E. Leadership & Documentation</span></b></p>
<ul>
<li><span>Manage R&D technologists or assistants assigned to snack development.</span></li>
<li><span>Maintain full technical documentation: formulations, process sheets, trial reports, and product specifications.</span></li>
<li><span>Ensure full compliance with Mezzan's HSE and Food Safety policies.</span></li>
</ul>
<p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul>
<li><span>10-15 years' experience in savory snack manufacturing (extruded, pellet, and potato-based products).</span></li>
<li><span>Proven track record of developing commercially successful products in regional or international snack companies.</span></li>
<li><span>Strong understanding of formulation, processing, and frying systems (pellet frying, batch, and continuous lines).</span></li>
<li><span>Capable of managing pilot trials, scale-up, and industrial validation in collaboration with operations and quality.</span></li>
<li><span>Familiar with seasoning systems, oil management, shelf-life testing, and packaging interactions.</span></li>
<li><span>Excellent project management and cross-functional coordination skills (Marketing, Procurement, QA, and Manufacturing).</span></li>
<li><span>Ideally experienced with Middle East markets and consumer preferences.</span></li>
</ul></div>
<p>المسمى الوظيفي: موظف كول سنتر ومبيعات – يتحدث باللهجة الكويتية </p><p>المكان: الكويت (العمل عن بُعد عبر الهاتف فقط) </p><p>الراتب: 200–280 د.ك شهرياً (دوام جزئي – ساعات مرنة حسب اتصالات العملاء) </p><p> </p><p>المهام والمسؤوليات: </p><p>- الرد على مكالمات العملاء باللهجة الكويتية وتقديم الدعم وخدمة العملاء. </p><p>- تنفيذ عمليات البيع عبر الهاتف وتحقيق أهداف المبيعات الشهرية. </p><p>- إدارة استفسارات العملاء وحل المشكلات بسرعة وفعالية. </p><p>- تسجيل الملاحظات والشكاوى ومتابعتها لضمان رضا العملاء. </p><p>- العمل بمرونة حسب أوقات اتصالات العملاء (ساعات متفرقة). </p><p> </p><p>المتطلبات: </p><p>- خبرة لا تقل عن 10 سنوات في الكول سنتر وخدمة العملاء. </p><p>- خبرة مثبتة في المبيعات الهاتفية وتحقيق الأهداف. </p><p>- إجادة اللهجة الكويتية + العربية الفصحى + الإنجليزية. </p><p>- مهارات اتصال ممتازة، إقناع، وحل المشكلات. </p><p>- القدرة على العمل عن بُعد بشكل مستقل ومرن. </p><p> </p><p>المميزات: </p><p>- دوام مرن (ساعات متفرقة حسب اتصالات العملاء). </p><p>- بونص شهري عند تحقيق أهداف محددة. </p><p>- زيادة سنوية مرتبطة بتقييم الأداء. </p><p>- بيئة عمل احترافية وفرص للتطوير الوظيفي. </p><p> </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We're looking for a passionate and customer-focused Customer Success Manager to join our growing team in Kuwait . In this role, you'll build strong client relationships, drive product adoption, and help customers achieve measurable business outcomes with our SaaS solutions. If you enjoy solving problems, delivering exceptional customer experiences, and making a real impact on customer success, we'd love to hear from you. Responsibilities: Customer onboarding: Lead successful onboarding processes, ensuring seamless adoption of products or services. Proactive Project- and Stakeholder Management: Anticipate and address customer issues promptly, offering innovative solutions to maximize value. Steer multiple projects in parallel to success. Define and communicate Roles and Responsibilities, work with proven Project Management frameworks and tools. Understand customer needs: Gather insights into customer requirements, pain points, and challenges to tailor solutions effectively. Account planning: Develop comprehensive account plans to ensure customer success, growth, and retention. Strategic advice: Offer consultative guidance to corporate clients, aligning their objectives with the company's products/services. Foster strong relationships: Build and maintain strategic partnerships with key corporate clients, understanding their goals and objectives. Expansion: Work with the Sales Manager in a Land and Expand motion. Identify opportunities for upselling and cross-selling, increasing revenue and customer satisfaction. Retention: Be aware of your customer portfolio concerning potential churn and flag any risks early. Align closely with professional services and sales to ensure internal alignment. Develop & execute anti-churn strategies. Data analysis: Utilize data and metrics to assess customer health, identify trends, and provide data-driven recommendations. Customer advocacy: Serve as the voice of the customer within the company, advocating for their needs and interests. Create exciting best practices and success stories. Collaborative teamwork: Coordinate with sales, marketing, and product teams to deliver exceptional customer experiences and drive business growth.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>minimum of 3 years of experience as a Customer Success Manager, Consultant or Account Manager (ideally) for a SaaS company Degree in business, engineering, computer science, or comparable education Experience in customer management, confident in leading training workshops, demonstrating product advantages and executive meetings as well as successful management of conflict situations and negotiations Enjoy building relationships with key stakeholders and management levels Eager to work in a high-paced, dynamic environment with changing and evolving processes and tools. Excellent communicator with very good English, both written and spoken. Team player, tech savy, strong bias towards action, customer-centric mindset</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p><p>CORE WORK ACTIVITIES</p><p>Managing Day-to-Day Room Service Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Ensures property policies are administered fairly and consistently. Communicates areas in need of attention to staff and follows up to ensure follow through. Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Room Service Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Celebrates successes and publicly recognizes the contributions of team members. Communicates performance expectations in accordance with job descriptions for each position. Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Observes service behaviors of employees and provides feedback to individuals. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Supervises service behaviors of employees and provides feedback to individuals.</p><p>Room Service Financial and Budgeting Goals</p><p>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction. Sets a positive example for guest relations. Handles guest problems and complaints. Participates in the employee performance appraisal process, providing feedback as needed.</p><p>Conducting Human Resource Activities</p><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job. Trains staff and monitors adherence to all cash handling and credit policies and procedures.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Recognizes good quality products and presentations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <b>About Four Seasons:</b> </p> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<span> <span> <span> <span> <span> <span> <span> </span> </span> </span> </span> </span> </span> </span> <br> <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <p> </p> <p> </p> <p> <b>About the location:</b> </p>A resort-like sanctuary in Kuwait s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating you ll find soaring rooftop restaurants, leisure facilities and the city s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city s malls and souks within a few minutes drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<p> </p> <p> </p> <div> <p> <b>What You Will Do</b> </p> </div> <div> <ul> <li> <p> <span>Select and interview candidates, provide training, and oversee staff performance; conduct performance evaluations and manage disciplinary matters.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Makes sure that all<span> </span>their<span> subordinates </span>comply with<span> their respective core standards & culture standards.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Is accountable for being a highly visible individual in the lobby that well<span> </span>represents<span> the Executive Management.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Coordinate with the Banqueting Manager the events logistical needs that are linked with the Guest </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Schedule all Guest Service staff (Bell staff, Valet Parking and Door staff) to ensure<span> </span>maximum<span> guest satisfaction within budgeted guidelines.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Ensure all vehicles and keys are handled with caution and are properly secured.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Coordinate the cooperation between all Guest Service staff in handling guest cars, luggage, etc.</span> </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p> <b>What You Bring</b> </p> </div> <div> <ul> <li> <p> <span>Minimum 2 3 years of experience in<span> </span>similar<span> </span>position<span> preferably in a luxury or five star hotel environment.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Proven leadership experience in managing multicultural teams.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Strong organizational and planning skills.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Excellent communication, organizational,</span> <span> <span> and problem solving skills.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Ability to work flexible hours, including weekends, evenings, and public holidays.</span> </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p> <b>What We Offer</b> </p> </div> <div> <ul> <li> <p> <span>Fully furnished single accommodation in high-quality staff housing.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Complimentary stays at Four Seasons Hotels worldwide.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Paid annual home leave tickets.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Free transportation to and from the hotel.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Quality employee meals.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Comprehensive medical coverage.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Vibrant social, cultural, and sporting activities.</span> </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p> <b>Work Authorization</b> <span> </span> <br> <span>The hotel will provide work authorization for<span> </span>the successful candidate.</span> </p> </div> <div> <p> </p> </div> <div> <p> <span>We look forward to welcoming your application and the possibility<span> </span>of you<span> joining our Four Seasons family!</span> </span> </p> </div> <div> <p> </p> </div> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an Electrical Maintenance Manager - Residential for our client in Kuwait. Position Overview: The Electrical Maintenance Manager is responsible for planning, directing, and managing all electrical maintenance activities for a fleet of onshore drilling rigs and associated equipment. Key Responsibilities: Maintenance Management: Develop, implement, and continuously improve preventive, predictive, and corrective electrical maintenance programs for land drilling rigs. Ensure maximum reliability and availability of drilling electrical systems and associated equipment. Plan and supervise major electrical overhauls, rig upgrades, and refurbishment projects. Review equipment performance and implement reliability improvement initiatives. Monitor equipment failures and perform root cause failure analysis (RCFA) to eliminate recurring issues. Ensure maintenance activities comply with OEM recommendations and industry best practices. Fleet Support: Provide technical support to multiple onshore drilling rigs. Coordinate troubleshooting of complex electrical failures affecting drilling operations. Monitor rig electrical KPIs including equipment availability, MTBF, MTTR, and maintenance compliance. Conduct periodic inspections and audits of rig electrical systems. Standardize maintenance procedures across the drilling fleet. Equipments: Responsible for electrical maintenance of: SCR and AC/VFD drilling rigs, Rig power generation systems, Diesel generators, Motor Control Centers (MCC), Variable Frequency Drives (VFD), Silicon Controlled Rectifier (SCR) systems, Top Drive electrical systems, Drawworks electrical systems, Mud pump electrical systems, Rotary equipment, Air compressors, Lighting systems, Rig camp electrical distribution systems, High and low voltage distribution systems, UPS systems, PLC and control systems, Instrumentation interfaces, Emergency shutdown systems, Rig communication systems, Electrical protection systems. Planning & Asset Management: Develop annual electrical maintenance plans and budgets. Manage spare parts inventory and critical electrical components. Coordinate procurement of electrical materials and services. Optimize maintenance costs while maintaining equipment reliability. Maintain accurate maintenance records using a Computerized Maintenance Management System (CMMS). Leadership: Lead, mentor, and supervise Electrical Superintendents, Electrical Supervisors, Electrical Engineers, and field electricians. Allocate manpower effectively across multiple drilling rigs. Conduct performance evaluations and competency assessments. Identify training needs and develop technical competency programs. HSE & Compliance: Ensure compliance with company HSE policies and client requirements. Promote a strong electrical safety culture. Ensure compliance with: Lock Out/Tag Out (LOTO) Electrical isolation procedures Permit to Work (PTW) Hazard identification and risk assessment Safe electrical work practices Participate in incident investigations and implement corrective actions. Ensure compliance with applicable electrical codes and standards. Quality & Continuous Improvement: Develop and update electrical maintenance procedures. Conduct reliability analysis and continuous improvement initiatives. Evaluate new technologies to improve drilling equipment reliability. Support rig commissioning, acceptance testing, and startup activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications:</b></p><p>Bachelor's Degree in Electrical Engineering or equivalent. Professional certifications in electrical engineering or maintenance management are advantageous. Experience of 8+ years of electrical maintenance experience in the oil and gas drilling industry with minimum 5 years in a managerial or superintendent-level position. Candidates from Canada, United States, Europe, Eastern Europe, Australia, China are preferred. Experience managing electrical maintenance across multiple drilling rigs. Strong knowledge of AC and SCR drilling rig electrical systems. Experience working in GCC/Middle East drilling operations is highly desirable.</p><p></p></section>