Product Manager Jobs in Kuwait
308 Jobs Found
<h2 class="h5">Job description</h2>
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<p><b>Basic Scope of Job:</b></p><p>Drive Managed Security Services (MSSP) sales, develop new business, manage key accounts, and grow recurring cybersecurity service revenue and profitability.</p><p><br></p><p><b>Principal Duties and Responsibilities:</b></p><p><br></p><p><b>1. Sales & Business Development:</b></p><ul><li>Identify, develop, and close new business opportunities for Managed Security Service Provider (MSSP) solutions.</li><li>Build and maintain a strong pipeline of qualified cybersecurity opportunities.</li><li>Conduct prospecting through customer visits, referrals, networking, events, tenders, and digital channels.</li><li>Achieve assigned monthly, quarterly, and annual revenue and gross-margin targets.</li><li>Manage the complete sales cycle from lead generation through contract signing and customer handover.</li><li>Drive recurring revenue and long-term managed security service contracts.</li></ul><p><br></p><p><b>2. MSSP Solutions & Services: </b>Promote and sell managed cybersecurity services, including:</p><ul><li>Managed SOC services.</li><li>24/7 security monitoring and incident detection.</li><li>SIEM services and log management.</li><li>Managed EDR/XDR services.</li><li>Managed firewall and network security.</li><li>Vulnerability management.</li><li>Threat intelligence and threat monitoring.</li><li>Incident response and security incident management.</li><li>Managed email and cloud security.</li><li>Security compliance and risk monitoring.</li><li>Security awareness and training services.</li><li>Managed backup and disaster recovery security services.</li><li>Security assessments and penetration testing.</li><li>Security consulting and professional services</li></ul><p><br></p><p><b>3. Customer Requirement & Solution Development:</b></p><ul><li>Meet customers to understand their cybersecurity challenges, risks, compliance requirements, and existing security infrastructure.</li><li>Identify gaps in the customer’s current security environment.</li><li>Work with presales engineers, SOC teams, security architects, and vendors to develop appropriate MSSP solutions.</li><li>Prepare service proposals, solution presentations, Statements of Work (SOWs), RFP/RFQ responses, and quotations.</li><li>Coordinate technical workshops, demonstrations, assessments, and proof-of-concept activities.</li></ul><p><br></p><p><b>4. Account Management:</b></p><ul><li>Establish relationships with CISOs, CIOs, IT Managers, Security Managers, Risk Managers, and Procurement teams.</li><li>Manage existing MSSP accounts and identify opportunities for renewals, upselling, and cross-selling.</li><li>Monitor customer satisfaction and coordinate with service delivery teams to address commercial or service-related issues.</li><li>Drive long-term managed-services contracts, contract renewals, and recurring revenue.</li><li>Maintain strong customer relationships throughout the service lifecycle.</li></ul><p><br></p><p><b>5. Commercial Responsibilities:</b></p><ul><li>Prepare and negotiate commercial proposals within approved pricing and margin guidelines.</li><li>Coordinate with cybersecurity vendors, technology partners, and distributors.</li><li>Negotiate contract terms, service scope, pricing, SLAs, and renewal conditions.</li><li>Track proposals, purchase orders, contracts, renewals, and payments.</li><li>Ensure MSSP opportunities meet required profitability and business objectives.</li></ul><p><br></p><p><b>6. Services Handover & Delivery Coordination:</b></p><ul><li>Coordinate the handover of won opportunities from Sales to SOC, Security Operations, Project Management, and Service Delivery teams.</li><li>Ensure the agreed scope, SLAs, service requirements, and customer expectations are clearly documented.</li><li>Participate in customer kick-off meetings where required.</li><li>Coordinate with service delivery teams to ensure customer expectations are met.</li></ul><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Education & Qualification:</b></p><ul><li>Bachelor’s degree in Business Development, IT, Computer Science, Business, Cybersecurity or a related field. </li></ul><p><br></p><p><b>Education & Qualification:</b></p><ul><li>Minimum <b>5 years of relevant experience in the Kuwait market</b>. </li><li>Proven experience in MSSP, SOC, cybersecurity, managed services, or IT solution sales.</li></ul><p><br></p><p><b>Special Skills:</b></p><ul><li>Strong understanding of SIEM, SOC, EDR/XDR, MDR, vulnerability management, threat intelligence, and incident response.</li><li>Good understanding of recurring-revenue and managed-services business models.</li><li>Excellent communication, presentation, negotiation, and relationship-management skills.</li><li>Ability to engage effectively with CISOs, CIOs, IT/security teams, procurement, and other senior stakeholders.</li></ul></div>
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Company Description<br><p>At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.<br>
Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide.<br>
Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world.</p><br><br>Job Description<br><p>We are seeking an experienced Senior Project Manager to be based in Kuwait City. This is an excellent opportunity for a talented professional to serve as the primary liaison between clients, contractors, consultants, and local regulatory authorities. Working independently from the client's office in Kuwait City, you will ensure effective project coordination, communication, and execution throughout the project lifecycle, with a focus on stakeholder management and on-site oversight. </p><br><ul><li>Represent the client in meetings with contractors, consultants, and regulatory authorities, advocating for client interests and project requirements, with fluency in Arabic to communicate effectively with local stakeholders</li><li>Coordinate and communicate technical, commercial, and project requirements between all stakeholders.</li><li>Monitor project progress through regular site visits and provide periodic progress reports.</li><li>Identify, track, and escalate project risks, issues, delays, and technical concerns.</li><li>Attend project coordination meetings and support resolution of outstanding actions.</li><li>Follow up on permits, approvals, inspections, and utility connections with relevant authorities.</li><li>Ensure compliance with project quality, safety, and client requirements.</li><li>Support project completion, handover activities, and final walkthroughs.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Engineering, Construction Management, or a related field</li><li>Minimum 5+ years of professional experience in project coordination, construction, or project management, preferably within the oil & gas sector</li><li>Proven experience working in Kuwait with demonstrated knowledge of local standards, building codes, and regulatory requirements</li><li>Established track record of direct engagement with Kuwaiti local authorities and government agencies</li><li>Fluent Arabic speaker (essential requirement)</li><li>Demonstrated proficiency in stakeholder management and cross-functional collaboration</li><li>Excellent communication, reporting, and presentation abilities</li><li>Strong analytical and problem-solving skills with meticulous attention to detail</li></ul><br>Additional Information<br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br><p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br>
<p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><br><br> </div>
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<ul><li>Assist the General Manager in managing Auto Spare Parts Division operations and business objectives.</li><li>Monitor sales, purchasing, warehouse, inventory, and customer service activities.</li><li>Support achievement of sales, gross profit, and KPI targets.</li><li>Develop relationships with key customers, garages, workshops, fleets, and dealers.</li><li>Monitor product availability, stock levels, pricing, margins, and inventory aging.</li><li>Coordinate with suppliers and purchasing teams for timely procurement and competitive pricing.</li><li>Ensure effective warehouse and inventory control and minimize stock discrepancies.</li><li>Support team management, performance monitoring, coaching, and development.</li><li>Handle key customer complaints and service escalations.</li><li>Prepare management reports, budgets, forecasts, and business analysis.</li><li>Identify opportunities to improve efficiency, reduce costs, and increase profitability.</li><li>Coordinate with Finance, HR, IT, Logistics, Marketing, and other departments.</li><li>Ensure compliance with company policies, procedures, and controls.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualification & Experience</p><ul><li>Bachelor’s degree in Business, Automotive, Supply Chain, Sales, Operations, or related field.</li><li>7–10 years’ experience in automotive spare parts, preferably at managerial/supervisory level.</li><li>Strong experience in spare parts sales, inventory, purchasing, warehouse operations, and business development.</li><li>Strong knowledge of automotive parts, applications, and aftermarket market.</li><li>India/GCC automotive aftermarket experience is an advantage.</li><li>Age: 32–40 years | Nationality: Indian.</li></ul><p>Required Skills</p><ul><li>Strong leadership, team management, and decision-making skills.</li><li>Excellent knowledge of automotive spare parts and aftermarket business.</li><li>Strong sales, business development, and customer relationship skills.</li><li>Experience in inventory, warehouse management, purchasing, and supplier negotiation.</li><li>Strong commercial, financial, analytical, and problem-solving skills.</li><li>Excellent communication and negotiation skills.</li><li>Proficient in MS Office/Excel and ERP systems.</li><li>Ability to manage multiple priorities and work under pressure.</li><li>Strong ability to analyze KPIs and management reports.</li></ul><p><br></p></div>
<p>Grow the restaurant business, by working with OpenTable to optimize seating capacity and increase the business volume Drive the average check and food to beverage ratio to maximize average spend per guest Be a local ambassador, be highly connected with local concierges, real estate, transportation companies etc. Work with PR and Marketing to promote the restaurant to influencers, local concierge, business professionals and hotel guests. This also includes liaising with the Catering team to promote and execute restaurant buyouts and private dining events. Entertain influencers, journalists, and business promoters Handle guest service enhancements and glitch resolution in case of guest complaints or negative comments and ensure full closure of this, to the guest's satisfaction not only while guests are dining, but with on-line reviews as well. The ideal candidate will be a strong communicator and will be able to handle and diffuse employee issues with ease. Accountable for Financial Performance, Restaurant P&L, Guest satisfaction, maintaining server and culture standards and driving best practices. Responsible for the development and success of the Restaurant team, Responsible for building the relationship with Front and Back of House teams and ensuring a strong partnership and active and timely communication with Restaurant Chef. Be present at all times of high occupancy to ensure that professional, courteous and efficient guest service is offered, following the standards and sequence of service. Establish and maintain adequate equipment and product par stock. Ability to stay current with F&B offerings in the area and international trends in order to drive activations and pop-ups that are relevant to the market.</p><p><strong>Desired Candidate Profile</strong></p><p>Two + years' experience years of previous managerial experience in fast paced Food and Beverage setting required, preferably in a luxury resort environment. Previous experience with MICROS or other POS systems preferred. Must have working knowledge of division operations, service, cost control, labor control and accounting. Requires the ability to operate computer equipment and knowledge of Open Table and Microsoft applications. Elevated Leadership skills and cross-cultural sensitivity, and customer service orientation Guest centricity and understanding the importance of guest s preferences.</p>
<p>We are seeking an experienced Arabic speaking Public Relations Manager to lead corporate communications, stakeholder engagement, and strategic relationship management for a diversified holding company. Position: Public Relations Manager (Arabic Speaker) Industry: Investment Management Location: Kuwait Work Model: On site Relocation: Overseas candidates are welcome to apply and must be willing to relocate to Kuwait About the Role This is a senior leadership role responsible for strengthening the company's reputation, supporting business growth, and building strong relationships with government entities, investors, media, clients, and strategic partners across Kuwait and international markets. Key Responsibilities Develop and execute corporate PR and communication strategies aligned with business objectives. Build and maintain strong relationships with government authorities, regulatory bodies, business councils, chambers of commerce, embassies, investors, clients, and strategic partners. Represent the company at meetings, conferences, exhibitions, networking events, and official engagements locally and internationally. Manage media relations, including press releases, media briefings, interviews, and reputation management. Lead crisis communication planning and act as the primary communication contact during critical situations. Support investor communications, including presentations, corporate messaging, and stakeholder engagement. Ensure consistent corporate messaging and brand representation across all communication channels. Coordinate corporate events, executive speaking engagements, and media appearances. Support digital PR initiatives in collaboration with the Marketing team to strengthen the company's online presence. Develop internal communication initiatives that enhance employee engagement. Identify networking and partnership opportunities that support business development and international expansion. Monitor political, regulatory, economic, and industry developments and provide strategic recommendations to senior management.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Public Relations, Communications, Marketing, Journalism, or a related field. A Master's degree is an advantage. Relevant experience in Public Relations, Corporate Affairs, Government Relations, Business Relations, or Stakeholder Management. Experience within a holding company, diversified group, multinational organization, or large corporate environment is highly preferred. Demonstrated success in building relationships with government authorities, investors, business leaders, media, and strategic partners. Experience supporting market expansion, business development, or international growth initiatives is an advantage. Excellent written and verbal communication, presentation, and stakeholder management skills. Strong media relations and crisis communication experience. Excellent organizational and project management skills with the ability to manage multiple priorities. Experience working with digital and social media communications. Knowledge of investor relations is a plus.</p>
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<p><span>Manager – Research & Grants Office</span></p><br>
<p><span>Classification: </span>Institutional Support</p><br>
<p><span>Reports To: </span>Assistant Vice President for Research</p><br>
<p><span>Location: </span>Jahra, Kuwait</p><br> <p><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</p><br> <p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Job Purpose</span></p><br>
<p>The Manager – Research & Grants Office supports the Assistant Vice President for Research by managing the operational, administrative, and grant-related functions of the Academic Research & Grants Office (RGO). The role ensures efficient coordination of research operations, grant administration, committee activities, faculty and student engagement, institutional reporting, research compliance, and external collaborations while supporting AIU's research strategy, institutional priorities, accreditation requirements, and research visibility.</p><br>
<p><span><br>Key Responsibilities</span></p><br>
<p><span>Research Office Operations</span></p><br>
<ul>
<li>Manage the daily operations of the Research & Grants Office, including workflow planning, calendars, project tracking, SharePoint, documentation, records management, forms, templates, SOPs, meeting coordination, action tracking, and continuous process improvement to ensure efficient and consistent service delivery.</li>
</ul>
<p><span>Research Grants & Funding Administration</span></p><br>
<ul>
<li>Coordinate internal and external grant activities, including funding opportunity identification, proposal calls, submission tracking, review processes, award administration, grant documentation, reporting timelines, close-out activities, post-award monitoring, compliance requirements, budget coordination, expenditure tracking, procurement follow-up, and liaison with funding agencies including government, industry, KFAS, and institutional partners.</li>
</ul>
<p><span>Research Ethics & Compliance</span></p><br>
<ul>
<li>Coordinate the administrative functions of the Research & Ethics Committee by maintaining ethics submissions, committee records, approvals, review documentation, compliance files, conflict of interest records, responsible research practices, publication support, research policies, institutional procedures, and awareness and training programs while ensuring audit-ready documentation.</li>
</ul>
<p><span>Research Reporting & Institutional Effectiveness</span></p><br>
<ul>
<li>Prepare weekly, monthly, quarterly, and annual reports covering research activities, grants, publications, collaborations, partnerships, events, faculty and student engagement, and institutional achievements. Maintain research KPIs, dashboards, executive reports, briefing notes, accreditation evidence, rankings data, research impact documentation, and institutional reporting while coordinating with Institutional Research, academic schools, and administrative departments to ensure data accuracy.</li>
</ul> <p><span>Faculty & Student Research Support</span></p><br>
<ul>
<li>Coordinate faculty research initiatives including grant writing support, workshops, publication support, research methodology programs, school-level research activities, and faculty engagement initiatives. Support undergraduate and graduate student research through internships, research showcases, poster competitions, publications, participation tracking, and research development while serving as the primary point of contact for research-related inquiries.</li>
</ul> <p><span>Research Partnerships & Institutional Visibility</span></p><br>
<ul>
<li>Coordinate research collaborations with local, regional, and international partners by supporting partnership development, Memoranda of Understanding (MoUs), collaborative projects, external visits, invited speakers, research forums, seminars, conferences, workshops, research days, grant information sessions, and stakeholder engagement. Collaborate with Marketing & Communications to promote research achievements through newsletters, website content, media releases, faculty highlights, and institutional communications while maintaining records supporting research visibility and institutional impact.</li>
</ul> <p><span>General Responsibilities</span></p><br>
<ul>
<li>Build effective working relationships with faculty, Deans, academic leaders, administrative departments, students, funding agencies, external partners, and senior leadership. Perform additional duties and special projects assigned by the Assistant Vice President for Research in support of University priorities.</li>
</ul> <p><span>Required Skills & Qualifications</span></p><br>
<ul>
<li>Strong knowledge of research administration, grants management, higher education operations, institutional reporting, research ethics, compliance, and research governance.</li>
<li>Excellent project management, planning, organizational, analytical, documentation, and reporting skills with the ability to manage multiple priorities simultaneously.</li>
<li>Strong written and verbal communication skills with the ability to prepare executive reports, presentations, correspondence, committee documentation, and institutional summaries.</li>
<li>Demonstrated ability to coordinate effectively with faculty, academic leadership, administrative departments, students, funding agencies, external partners, and senior executives.</li>
<li>High attention to detail, strong follow-up skills, professional judgment, confidentiality, and commitment to continuous improvement.</li>
<li>Advanced proficiency in Microsoft Office applications, SharePoint, Excel, reporting tools, dashboards, project trackers, document repositories, and related technologies.</li>
</ul> <p><span>Education & Experience</span></p><br>
<p><span>Required</span></p><br>
<ul>
<li>Bachelor's degree in Project Management, Research Administration, Science, Engineering, Health Sciences, Communication, or a related discipline.</li>
<li>Minimum of <span>four (4) years</span> of progressively responsible experience in research administration, grants management, academic administration, institutional reporting, accreditation support, project management, committee administration, or higher education operations.</li>
<li>Demonstrated experience coordinating projects, maintaining documentation, preparing reports, managing stakeholders, and supporting institutional initiatives.</li>
</ul>
<p><span><br>Preferred</span></p><br>
<ul>
<li>Master's degree in Research Management, Public Administration, Project Management, Education Leadership, Science, Engineering, or a related field.</li>
<li>Experience within a university research office, grants office, academic affairs, institutional effectiveness, accreditation, research centre, or similar higher education environment.</li>
<li>Experience supporting research grants, ethics committees, faculty research, KPI reporting, external funding agencies, research compliance, and project management.</li>
<li>Professional certifications in project management, grants management, research administration, compliance, ethics, or institutional reporting are considered an advantage.</li>
</ul> <p><span>Key Performance Indicators</span></p><br>
<p>Success in this position will be measured through the effective management of Research & Grants Office operations; timely grant administration and reporting; audit-ready ethics and compliance documentation; accurate institutional reporting and KPI management; successful faculty and student research engagement; effective coordination of research events, partnerships, and collaborations; maintenance of research evidence supporting accreditation and rankings; timely stakeholder support; and continuous improvement of Research & Grants Office processes and services.</p><br> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</p><br> <p>Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment immediately.</p><br> <p>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education. </p><br> </div>
<p>We are hiring experienced Asst Floor Manager for a reputed restaurant group in Kuwait . Key Responsibilities Assist the Floor Manager in overseeing daily restaurant floor operations Supervise front-of-house staff including waiters, hosts, and service crew Ensure excellent customer service and guest satisfaction at all times Monitor staff performance, grooming, attendance, and discipline Handle guest complaints and resolve issues professionally Coordinate with kitchen and bar teams for smooth service flow Ensure proper table setup, cleanliness, and hygiene standards Support staff training, scheduling, and shift coordination Assist in achieving restaurant sales and operational targets Monitor inventory of service items and report shortages Ensure compliance with company policies, SOPs, and food safety standards Prepare shift reports and support management with daily operations Benefits: Attractive Salary Accommodation & Transportation Provided Job Location : Kuwait</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Degree in Hospitality Management or related field preferred</p><p>3 5 years of experience in restaurant or hospitality operations</p><p>Previous supervisory experience in restaurants or caf s preferred</p><p>Strong leadership and team management skills</p><p>Excellent communication and customer service abilities</p><p>Ability to work under pressure in a fast-paced environment</p><p>Good problem-solving and conflict-resolution skills</p><p>Familiarity with POS systems and restaurant operations</p>
<p><b>JOB SUMMARY </b></p><p><br></p><p>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p><p><b><br></b></p><p><b>CORE WORK ACTIVITIES </b></p><p><br></p><p>Leading Guest Services Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures recognition of employees is taking place across areas of responsibility. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Maintaining Guest Services and Front Desk Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Understands the impact of Front Office operations on the Rooms area and overall property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals.</p><p>Managing Projects and Policies Ensures compliance with all Front Office policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p>Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Strives to improve service performance. Empowers employees to provide excellent customer service. Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Responds to and handles guest problems and complaints. Observes service behaviors of employees and provides feedback to individuals and/or managers.</p><p>Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Manages employee progressive discipline procedures for Front Office Staff. Administers the performance appraisal process for direct report managers. Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
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<b>Overview</b><br><p>Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. </p><br><p>Customer Success Acount Manager Intern (CSAM) understands their customers’ industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company.</p><br><p>At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Program Start Date: January 2027</strong></p><br><p><strong>About:</strong> This internship program is tailored for <strong>Kuwaiti Nationals</strong>, aiming to accelerate Kuwaiti employability and create market impact through Early-in-Profession recruitment, and skilling programs.</p><br><p><strong>Program overview: </strong>This internship is <strong>a paid six-month</strong> training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.</p><br><p><strong>Program Details: </strong>The <strong>6 months, full-time</strong> program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)</p><br><p><strong>Phase one</strong>: <em>Onboarding & Skilling Bootcamp (1 month)</em></p><br><ul><li>Onboarding and introduction to Microsoft’s mission, culture, strategy & structure.</li><li>Technical skilling to obtain globally recognized Microsoft technical certifications.</li><li>Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.</li></ul><p><strong>Phase two:</strong> <em>On-the-job training (5 months)</em></p><br><ul><li>Joining as an <strong>CSAM</strong> for on-the-job shadowing and training.</li><li>Mentorship and coaching sessions.</li><li>Supporting Microsoft teams in digital transformation projects.</li><li>Advanced technology trainings including AI, Machine Learning & Cloud Computing.</li></ul><p><strong>Responsibilities:</strong></p><br><ul><li>Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams</li><li>Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.</li><li>Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.</li><li>Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.</li><li>Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.</li></ul><br><b>Qualifications</b><br><p><strong>Minimum Qualifications</strong></p><br><ul><li>Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field.</li><li>Kuwaiti nationality.</li><li>Legally authorized to work in Kuwait (Legally authorized = Has citizenship or has been granted a valid visa or work permit).</li><li>Fluency in English.</li></ul><p><strong>Preferred Qualifications </strong></p><br><ul><li>Passion for technology and customer obsessed.</li><li>Displays stakeholder and relationship management.</li><li>Excellent verbal and written communication, analytical and presentation skills. </li><li>Technical Certification (e.g., cloud technology- Azure) are preferred but not required. </li></ul><p>#EiP #MCAPSEiP</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
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Kuwait </div>
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<p><h4>Position summary</h4>
<p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>
<p>At Precision Drilling, our mission is to deliver safe, sustainable, and high-performance drilling solutions that reduce risks and optimize resources for our customers across global markets. Driven by our Core Values, we empower our people, invest in cutting-edge technology, and foster lasting relationships built on integrity, collaboration, and an unwavering pursuit of excellence.</p><p>The Manager, IT Services, provides strategic and operational leadership for IT services across Precision Drilling s Middle East operations, ensuring reliable technology infrastructure, cybersecurity, vendor management, and project delivery. This role partners closely with regional business leaders, vendors, and global IT teams to deliver technology solutions that support business performance and operational excellence.</p><p><strong>CULTURE:</strong> Precision Drilling fosters a strong safety culture through our Human Organizational Performance (HOP) approach, focusing on learning, communication, and supporting our people. We invest in career growth through continuous training and development, encourage balance with competitive benefits and generous time off, and foster a team-oriented workplace grounded in integrity and trust. When you join Precision, you join a company that puts people first.</p><p><strong>DAY IN THE LIFE:</strong></p><ul><li>Serve as the primary IT contact for Middle East operations, ensuring timely resolution of incidents, service requests, and escalations</li><li>Manage regional IT infrastructure, networks, end-user technology, field systems, and connectivity to support reliable business operations</li><li>Implement and maintain cybersecurity standards, access controls, software licensing compliance, and IT governance requirements</li><li>Lead relationships with vendors, telecommunications providers, and service partners while overseeing IT assets, procurement, and lifecycle management</li><li>Partner with business leaders and global IT teams to deliver technology projects, infrastructure upgrades, budgeting initiatives, and continuous service improvements</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or diploma in Information Technology, Computer Science, or related field (or equivalent experience)</li><li>3+ years of experience in IT infrastructure, operations, or technical support, including experience leading teams, vendors, projects, or cross-functional initiatives</li><li>Strong knowledge of Microsoft 365, networking, endpoint management, cybersecurity, identity and access management, and IT service management</li><li>Experience managing third-party vendors and telecommunications providers; exposure to SAP, ServiceNow, ITIL, or relevant technical certifications is an asset</li><li>Strong leadership, communication, problem-solving, and customer service skills with the ability to manage competing priorities and build relationships across technical and business teams</li></ul>
<p><h4>Minimum qualifications:</h4>
<ul>
<li>Bachelor's degree or equivalent practical experience.</li>
<li>10 years of experience in contract management, alliance management, or professional services within an enterprise environment.</li>
<li>Experience engaging with and advising C-suite or VP-level executive stakeholders.</li>
<li>Experience managing cross-functional projects involving legal, financial, and technical stakeholders.</li>
<li>Ability to communicate in English and Arabic fluently to work with local clients and partners.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Advanced degree in management, finance, or a technical field.</li>
<li>Experience with financial commit tracking, revenue acceleration strategies, and cloud consumption models.</li>
<li>Deep understanding of the Google Cloud ecosystem and enterprise AI/ML landscape.</li>
<li>Strong executive presence with the ability to navigate complex corporate cultures and resolve high-stakes disputes.</li>
</ul></p><p></p>
<p><h4>Minimum qualifications:</h4>
<ul>
<li>Bachelor's degree or equivalent practical experience.</li>
<li>10 years of experience in contract management, alliance management, or professional services within an enterprise environment.</li>
<li>Experience engaging with and advising C-suite or VP-level executive stakeholders.</li>
<li>Experience managing cross-functional projects involving legal, financial, and technical stakeholders.</li>
<li>Ability to communicate in English and Arabic fluently to work with local clients and partners.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Advanced degree in management, finance, or a technical field.</li>
<li>Experience with financial commit tracking, revenue acceleration strategies, and cloud consumption models.</li>
<li>Deep understanding of the Google Cloud ecosystem and enterprise AI/ML landscape.</li>
<li>Strong executive presence with the ability to navigate complex corporate cultures and resolve high-stakes disputes.</li>
</ul></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p>
<h4>What you will do</h4>
<p>Select and interview candidates, provide training, and oversee staff performance; conduct performance evaluations and manage disciplinary matters.</p>
<p>Makes sure that all their subordinates comply with their respective core standards and culture standards.</p>
<p>Is accountable for being a highly visible individual in the lobby that well represents the Executive Management.</p>
<p>Coordinate with the Banqueting Manager the events logistical needs that are linked with the Guest.</p>
<p>Schedule all Guest Service staff (Bell staff, Valet Parking and Door staff) to ensure maximum guest satisfaction within budgeted guidelines.</p>
<p>Ensure all vehicles and keys are handled with caution and are properly secured.</p>
<p>Coordinate the cooperation between all Guest Service staff in handling guest cars, luggage, etc.</p>
<h4>What you bring</h4>
<p>Minimum 2–3 years of experience in similar position preferably in a luxury or five-star hotel environment.</p>
<p>Proven leadership experience in managing multicultural teams.</p>
<p>Strong organizational and planning skills.</p>
<p>Excellent communication, organizational, and problem-solving skills.</p>
<p>Ability to work flexible hours, including weekends, evenings, and public holidays.</p>
<h4>What we offer</h4>
<p>Fully furnished single accommodation in high-quality staff housing.</p>
<p>Complimentary stays at Four Seasons Hotels worldwide.</p>
<p>Paid annual home leave tickets.</p>
<p>Free transportation to and from the hotel.</p>
<p>Quality employee meals.</p>
<p>Comprehensive medical coverage.</p>
<p>Vibrant social, cultural, and sporting activities.</p>
<h4>Work authorization</h4>
<p>The hotel will provide work authorization for the successful candidate.</p>
<p>We look forward to welcoming your application and the possibility of you joining our Four Seasons family!</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p>
<h4>What you will do</h4>
<p>Select and interview candidates, provide training, and oversee staff performance; conduct performance evaluations and manage disciplinary matters.</p>
<p>Makes sure that all their subordinates comply with their respective core standards and culture standards.</p>
<p>Is accountable for being a highly visible individual in the lobby that well represents the Executive Management.</p>
<p>Coordinate with the Banqueting Manager the events logistical needs that are linked with the Guest.</p>
<p>Schedule all Guest Service staff (Bell staff, Valet Parking and Door staff) to ensure maximum guest satisfaction within budgeted guidelines.</p>
<p>Ensure all vehicles and keys are handled with caution and are properly secured.</p>
<p>Coordinate the cooperation between all Guest Service staff in handling guest cars, luggage, etc.</p>
<h4>What you bring</h4>
<p>Minimum 2–3 years of experience in similar position preferably in a luxury or five-star hotel environment.</p>
<p>Proven leadership experience in managing multicultural teams.</p>
<p>Strong organizational and planning skills.</p>
<p>Excellent communication, organizational, and problem-solving skills.</p>
<p>Ability to work flexible hours, including weekends, evenings, and public holidays.</p>
<h4>What we offer</h4>
<p>Fully furnished single accommodation in high-quality staff housing.</p>
<p>Complimentary stays at Four Seasons Hotels worldwide.</p>
<p>Paid annual home leave tickets.</p>
<p>Free transportation to and from the hotel.</p>
<p>Quality employee meals.</p>
<p>Comprehensive medical coverage.</p>
<p>Vibrant social, cultural, and sporting activities.</p>
<h4>Work authorization</h4>
<p>The hotel will provide work authorization for the successful candidate.</p>
<p>We look forward to welcoming your application and the possibility of you joining our Four Seasons family!</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Assist the Finance Manager in budgeting, forecasting, and financial planning. Prepare financial statements, MIS reports, and management reports. Monitor cash flow, expenses, and cost control measures. Supervise accounts payable, receivable, payroll, and general ledger. Ensure compliance with accounting standards, tax regulations, and company policies. Support internal and external audits. Analyze financial performance and recommend improvements. Supervise and guide the finance team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div>M.Com or MBA in Finance. 510 years of finance experience in the hypermarket/retail industry. Strong knowledge of accounting, budgeting, taxation, and financial reporting. Proficiency in ERP systems and MS Excel. Good analytical, leadership, and communication skills.</div><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking an experienced and results-driven <b>F&B Operations Manager</b> to oversee the day-to-day operations of our cafe outlets. The successful candidate will ensure operational excellence, deliver exceptional customer experiences, lead and develop high-performing teams, and drive profitability while maintaining the highest standards of quality, hygiene and service.</p><p><br></p><ol><li>Oversee daily operations in the food and beverage department, ensuring that all processes align with company standards and enhance customer satisfaction.</li><li>Develop and implement operational strategies that optimize efficiency, reduce costs, and improve service delivery across all our cafes. </li><li>Ensure all cafés maintain high standards of cleanliness, food quality, presentation, and customer service.</li><li>Collaborate with the marketing team to create promotional campaigns that increase customer engagement and drive sales in food and beverage offerings.</li><li>Develop, implement and maintain Standard Operating Procedures (SOPs) across all outlets.</li><li>Train, mentor, and supervise staff members to ensure high levels of performance and adherence to health and safety regulations.</li><li>Analyze operational data to identify trends, forecast demand, and develop actionable insights that support business goals.</li><li>Manage inventory levels and supplier relationships to ensure timely procurement of quality food and beverage products.</li><li>Conduct regular audits of food and beverage operations to ensure compliance with quality standards and regulatory requirements.</li><li> Implement customer feedback mechanisms to continuously improve service quality and address any issues promptly.</li><li> Prepare and present reports to senior management on operational performance, highlighting successes and areas for improvement.</li></ol><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Bachelor's degree in Hospitality Management, Business Administration, or a related field.</p><p>Minimum <b>8 plus years</b> of experience in café or restaurant operations, including at least 3<b> years in a managerial role</b>.</p><p>Experience managing multiple café outlets is highly preferred.</p><p>Strong leadership skills to effectively manage and motivate diverse teams.</p><p>Excellent communication skills for clear interaction with staff and customers.</p><p>Proficiency in data analysis to make informed operational decisions.</p><p>Experience in inventory management and supplier negotiations.</p><p>Knowledge of health and safety regulations in food service operations.</p><p>Ability to develop and implement effective marketing strategies.</p><p>Strong problem-solving skills to address operational challenges efficiently.</p><p>Strong financial acumen with experience managing budgets, food cost, and labor cost. </p><p>Knowledge of food safety regulations and HACCP principles.</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Title: Solution Engineering Manager Siemens Grid Software Location: Kuwait City, Kuwait About the role: This is a senior leadership role at the intersection of engineering excellence and regional energy transformation. As Solution Engineering Manager, you will be the driving force behind the technical delivery of Siemens Grid Software portfolio overseeing multidisciplinary teams and managing a portfolio of high-impact infrastructure projects that directly support national agendas, including Kuwait Vision and broader grid modernization programs. Key Responsibilities Lead end-to-end technical execution of Grid Software projects in Kuwait, ensuring delivery on time, within scope, budget, and quality standards Define project objectives, technical scope, resource allocation, and delivery strategies in collaboration with key stakeholders Drive engineering best practices through the reuse of standard components, templates, and proven delivery frameworks Ensure full compliance with Siemens architectural standards, technical governance, cybersecurity requirements, and EHS policies Represent Siemens in senior-level engagements with government entities, utilities, EPC contractors, and strategic partners Support pre-sales activities, strategic customer engagements, and long-term account retention initiatives Contribute to regional go-to-market strategy and business development planning in alignment with sales and regional management Build and maintain trusted relationships with customers, partners, vendors, and internal stakeholders at all levels Lead and coordinate internal engineering resources, project managers, lifecycle teams, and third-party vendors across geographically distributed teams Coach and develop Technical Project Leads, Engineers, and delivery teams fostering a high-performance, collaborative culture Monitor project performance through robust reporting, scheduling, and quality management mechanism Identify, manage, and resolve technical risks, bottlenecks, and escalation topics throughout the project lifecycle Oversee budget accountability and P&L contribution for the territory's engineering portfolio Lead operational improvement initiatives and support business transformation programs within the territory Manage scope, schedule, and cost changes using structured governance and changing control processes Collaborate with global component teams to ensure alignment with Siemens' architectural and delivery standards</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Your Profile Bachelor s degree in electrical engineering, Electronic Engineering, Telecommunications, Computer Science, IT, or a related technical discipline 10 15 years of progressive experience in project execution and engineering leadership, with a focus on medium to large-scale infrastructure or Grid Software projects Proven track record leading multicultural, multidisciplinary engineering and project management teams in international environments Strong background in the Transmission and Distribution sector, with expertise in SCADA systems, IT/OT integration, digitalization, IoT, and cybersecurity Deep technical knowledge of Substation Automation and Telecommunication Systems, including familiarity with Siemens and competitor solutions Experience managing matrix organizations and navigating complex, multi-stakeholder project environments Experience working within Kuwait or broader markets is strongly preferred Established network and familiarity with Kuwait utilities, transmission operators, or government entities is a distinct advantage Understanding of regional regulatory, procurement, and project delivery frameworks in Kuwait and in the Gulf Exceptional communication, stakeholder management, negotiation, and executive presentation skills Demonstrated passion for developing people, coaching technical teams, and building high-performance cultures Strong commercial acumen with solid understanding of project controlling, scheduling, and corrective action frameworks Fluent in English (written and spoken) while Arabic language is highly advantageous</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Assistant Manager is responsible for serving customers on the shop floor and supporting the shop/department managers in ensuring efficient shop operations and maintaining high standards of customer service.</p><p>RESPONSIBILITIES</p><ul><li>Greet customers warmly and offer expert advice to assist in their purchase decisions, ensuring alignment with quality and customer service standards.</li><li>Assist the managers in maintaining inventories and placing product orders to ensure effective stock management and availability of products.</li><li>Report operational issues promptly and address customer complaints, providing solutions or escalating as needed to ensure both operational efficiency and customer satisfaction.</li><li>Prepare detailed reports on key performance indicators (KPIs), sales trends, inventory status, and team productivity to keep managers informed and support effective decision-making.</li><li>Assist in scheduling staff to align efficiently with operational needs while optimizing costs for the shop/department.</li><li>Assign routine and non-routine tasks to sales associates, cashiers, and coordinators to optimize operational efficiency and ensure tasks are completed effectively.</li><li>Supervise the shop's opening and closing processes to ensure compliance with established procedures for petty cash, reporting, and other requirements.</li><li>Ensure accurate delivery to the accounting department in accordance with company policies and security standards as necessary.</li><li>Communicate sales plans and targets to the shop/department team, monitor their performance continuously, and advise upper management on necessary corrective actions.</li><li>Specific for KIKO: Coach the team on products, makeup application techniques, and selling techniques to deliver KIKO customer experience.</li><li>Assist in training, motivating, and evaluating the team to ensure that the necessary skill base is met, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>LANGUAGE & TECHNICAL SKILLS</p><p>Language Proficiency</p><ul><li>Fluency in English.</li></ul><p>Technical Skills</p><ul><li>Proficiency in MS Office.</li></ul><p>Specific Expertise</p><ul><li>Strong product knowledge.</li></ul><p><b>EDUCATION</b></p><ul><li>Bachelor's degree in a related field.</li></ul><p><b>EXPERIENCE</b></p><ul><li>General Experience: Five years of experience in Retail, or a similar role.</li><li>Managerial Experience: Two years of experience in a managerial role.</li></ul><p><b>BEHAVIORAL COMPETENCIES</b></p><ul><li>Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.</li><li>Directs Work: Provides direction, delegating, and removing obstacles to get work done. For example, asks questions to understand the desired outcomes for the role; confirms accountabilities with others so that work can be done effectively and efficiently; informs stakeholders when there are delays or problems that will affect them.</li><li>Manages Conflict: Handles conflict situations effectively, with a minimum of noise. For example, takes a positive approach to conflicts; helps dispel tension; seeks guidance and feedback on managing conflict; delivers controversial viewpoints candidly and sensitively; does not take arguments personally.</li><li>Develops Talent: Develops people to meet both their career goals and the organization's goals. For example, shares own experience and expertise with others if asked. Provides constructive feedback and other support for other people's development.</li><li>Nimble Learning: Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. For example, experiments to find the best possible solution and gains insight from test cases. Makes use of new concepts and principles when addressing problems. Learns from mistakes to avoid repeating them.</li></ul><p></p></section>