Ophthalmology Jobs in Kuwait
159 Jobs Found
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<p>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.</p><br><b>A Day in the Life</b><p>Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success.</p><br><p>We are seeking a highly motivated and results-oriented Structural Heart & Aortic Sr Sales rep to support the growth and performance of the Structural Heart & Aortic business across assigned indirect markets. Reporting directly to the Regional Director, this role will be responsible for driving revenue growth, managing distributor performance, supporting commercial execution, building customer relationships, and accelerating the adoption of Structural Heart therapies, with a strong focus on TAVI.</p><br><p><b>Responsibilities may include the following and other duties may be assigned:</b></p><br><ul><li>Drive revenue growth, sales targets, and market share expansion across the SH&A portfolio.</li><li>Provide appropriate support for TAVI, Structural Heart, and Aortic procedures, partnering with physicians, and clinical teams to facilitate safe and effective use of Medtronic technologies.</li><li>Manage and optimize distributor performance through business planning, target setting, regular business reviews, performance monitoring, and corrective action plans.</li><li>Lead sales forecasting, demand planning, inventory management, and pipeline reviews to ensure product availability and forecast accuracy.</li><li>Develop and execute territory growth plans, pricing strategies, and go-to-market initiatives aligned with business objectives.</li><li>Identify market opportunities and develop strategic initiatives to increase adoption of Structural Heart and Aortic therapies and technologies.</li><li>Build and maintain strong relationships with Key Opinion Leaders (KOLs), hospital management, procurement stakeholders, and distributor leadership teams.</li><li>Support customer engagement activities, congress participation, physician education initiatives, and market development programs.</li><li>Collaborate cross-functionally with marketing, finance, supply chain, regulatory, reimbursement, and clinical teams to ensure successful business execution.</li><li>Maintain deep knowledge of the competitive landscape, market trends, customer needs, and emerging technologies within the Electrophysiology space.</li><li>Ensure compliance with company policies, quality standards, and applicable healthcare regulations.</li></ul><p><b>Required Knowledge and Experience:</b></p><br><ul><li>Bachelor’s degree in Business, Life Sciences, Biomedical Engineering, Healthcare Management, or a related field.</li><li>5+ years of commercial and technical experience in structural heart (TAVI)</li><li>Proven track record of delivering sustainable revenue growth and achieving sales targets.</li><li>Strong experience working with distributor-led business models, territory management, forecasting, demand planning, and inventory management.</li><li>Demonstrated ability to influence stakeholders and drive business performance without direct authority.</li><li>Strong stakeholder management, negotiation, presentation, and communication skills.</li><li>Ability to work effectively in a cross-functional and matrix organization.</li><li>Fluency in English and Arabic.</li><li>Ability to work well in a team environment and collaborate across multiple functions.</li><li>Independent, self-reliant thinking and acting with a strong sense of accountability and ownership.</li><li>Willingness and ability to travel extensively across assigned markets.</li><li><span>Doha, Qatar</span></li></ul><p><b>Physical Job Requirements</b><br>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. </p><br><b>Benefits & Compensation</b><p><b>Medtronic offers a competitive Salary and flexible Benefits Package</b><br>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br> </p><br><b>About Medtronic</b><p>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.<br>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. <br>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.</p><br><p>Learn more about our business, mission, and our commitment to diversity here <br> </p><br> </div>
<p>Provide safe, timely, and professional nursing and first-aid support to the AIU community and maintain continuity of University Clinic operations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first aid, initial nursing assessment, triage, and immediate care within the approved scope of practice.</li><li>Respond promptly to medical emergencies, provide stabilization measures, and coordinate ambulance or external medical referral when required.</li><li>Support the Clinic Doctor in delivering day-to-day clinical services and follow established medical protocols and instructions.</li><li>Maintain accurate, confidential, and timely medical records, incident documentation, and related clinic logs.</li><li>Support student health screening, medical disclosure follow-up, registration-period clinic activities, and other health-service initiatives as assigned.</li><li>Monitor first-aid supplies, emergency equipment, medications, and expiry dates; report replenishment or replacement needs promptly.</li><li>Maintain infection-prevention, hygiene, and safe-clinic practices and immediately report any clinical or safety concerns.</li><li>Provide health education and basic wellness guidance to students and employees within the role s professional scope.</li><li>Coordinate effectively with Security, Student Affairs, Facilities, Human Resources, and external healthcare providers when operationally required.</li><li>Participate in emergency preparedness activities, drills, campus events, and special coverage assignments as directed.</li></ul><p><strong>Performance Expectations</strong></p><ul><li>Timely response to medical incidents and reliable clinic coverage during assigned shifts.</li><li>Accurate and complete clinical documentation and records management.</li><li>Consistent readiness of first-aid supplies and emergency equipment.</li><li>Professional, respectful, and service-oriented support to students and employees.</li><li>Compliance with AIU policies, clinic procedures, confidentiality requirements, and applicable health regulations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Minimum Qualifications and Experience</strong></p><ul><li>Recognized nursing qualification; Bachelor s degree in Nursing (BSN) or equivalent is preferred.</li><li>Valid Kuwait Ministry of Health nursing license, or eligibility to obtain the required license before deployment.</li><li>Minimum of 10 years of professional nursing experience.</li><li>Strong practical experience in first aid, emergency response, and initial patient assessment.</li><li>Current BLS/CPR certification; additional emergency-care certifications are an advantage.</li><li>Experience in a university, school, occupational-health, outpatient, or similar clinic environment is preferred.</li><li>Good written and verbal English communication skills; Arabic is an advantage.</li><li>Strong documentation, teamwork, confidentiality, and professional judgment skills.</li></ul>
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<p><b>Position Summary</b></p><p>The Equine Veterinarian is responsible for providing comprehensive medical, surgical, and preventive healthcare services for horses. The role includes diagnosing and treating illnesses and injuries, developing herd health programs, ensuring compliance with animal welfare standards, and supporting the performance and well-being of breeding, training, and competition horses.</p><p><b>Key Responsibilities</b></p><p><b>Clinical Care</b></p><ul><li>Perform routine and emergency veterinary examinations.</li><li>Diagnose and treat medical conditions, injuries, and diseases affecting horses.</li><li>Prescribe medications and develop treatment plans.</li><li>Perform minor and major surgical procedures as required.</li><li>Provide emergency and after-hours veterinary care when necessary.</li></ul><p><b>Preventive Medicine</b></p><ul><li>Develop and implement vaccination, deworming, and disease prevention programs.</li><li>Conduct routine health screenings and wellness examinations.</li><li>Monitor biosecurity measures and disease control protocols.</li><li>Advise on nutrition, conditioning, and overall horse health management.</li></ul><p><b>Reproductive Services</b></p><ul><li>Conduct breeding soundness examinations.</li><li>Monitor reproductive health of mares and stallions.</li><li>Perform pregnancy diagnosis and reproductive management procedures.</li><li>Support breeding and foaling programs.</li><li>Emporio operations (fresh/frozen).</li></ul><p> </p><p><b>Diagnostic Services</b></p><ul><li>Collect and interpret laboratory samples and test results.</li><li>Maintain accurate medical records and treatment documentation.</li><li>Monitor recovery and rehabilitation programs.</li></ul><p> </p><p><b>Performance Horse Support</b></p><ul><li>Evaluate horses for fitness and soundness.</li><li>Provide veterinary support for training and competition horses.</li><li>Work closely with trainers, riders, and stable management to optimize horse performance.</li><li>Advise on injury prevention and rehabilitation programs.</li></ul><p><b>Team Collaboration</b></p><ul><li>Coordinate with farriers, trainers, nutritionists, and stable staff.</li><li>Train and educate staff on equine health, first aid, and welfare practices.</li><li>Participate in veterinary rounds and management meetings.</li><li>Provide guidance during emergency situations and disease outbreaks.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications</b></p><p><b>Education</b></p><ul><li>Doctor of Veterinary Medicine (DVM) or equivalent veterinary degree.</li></ul><p><b>Experience</b></p><ul><li>Minimum 3–5 years of equine veterinary experience.</li><li>Experience with performance, breeding, and show horses preferred.</li><li>Experience in diagnostic imaging and equine surgery is an advantage.</li></ul><p><b>Skills & Competencies</b></p><ul><li>Strong diagnostic and clinical decision-making skills.</li><li>Knowledge of equine medicine, surgery, and reproduction.</li><li>Excellent communication and client relationship skills.</li><li>Ability to work independently and under pressure.</li><li>Strong organizational and record-keeping abilities.</li><li>Commitment to animal welfare and professional ethics.</li></ul><p><br></p></div>
<p>The Call Center Supervisor- supervises the Call Center functions in accordance with Hospital policy. Supervises the daily operational duties of the unit and ensures its smooth functioning; oversees operations, schedules staff and redresses grievances.</p><p>DUTIES & RESPONSIBILITIES</p><p>Personnel Management & Training</p><ol><li><p>Prepares work schedules and assigns personnel to ensure uninterrupted unit service; organizes staffing, shift patterns and the number of staff required to meet the demand.</p></li><li><p>Evaluates staff work performance and makes recommendations for personnel actions.</p></li><li><p>Monitors the volume of work inflow, assigns staff flexibly to areas of need and updates the CSM regarding areas of concern.</p></li><li><p>Supports new staff; provides proper training and orientation.</p></li><li><p>Undertakes training and reviews of newly appointed staff; ensures that the staff has full understanding of the tasks required of them.</p></li><li><p>Undertakes coaching, remedial training and other development activities with staff to support optimal performance.</p></li><li><p>Improves team performance by raising efficiency; implements new tasks, as required, in consultation with the CSM and provides training to the concerned staff.</p></li></ol><p>Operational duties</p><ol><li><p>Based on the work load / call load / business need the staff are properly distributed 24/7 to receive the calls and server all the callers very professionally.</p></li><li><p>Staff are effectively utilized based on the business requirements and be watchful on the utilization of the over time.</p></li><li><p>All the established policies / practices are well oriented to all the staff and ensure that the staff are following it.</p></li><li><p>Observe / listen the random calls by agents and identify the gaps. This is done to ensure that, the agent wise training / coaching is provided and the quality is improved.</p></li><li><p>Initiate and create new policies as per the industry and quality standards whenever it’s required.</p></li><li><p>Orient all the new joiners and ensure that, proper coaching, mentoring is done on the job requirements. Performance outcome is regularly monitored and communicated with the staff and ensure that he or she delivering good performance.</p></li><li><p>Outbound calls are professionally managed and the applicable promotions are properly communicated with all the applicable callers. Agent wise outbound calls outcome should be monitored / tracked.</p></li><li><p>Evaluate all the reports of the AVAYA system and raise red flags any abnormal variance observed. The external Avaya team members are professionally notified and ensure that the issue is fixed.</p></li><li><p>All the system issues are professionally communicated with AVAYA team on time.</p></li><li><p>Work closely with Operations, IT and Medical Office team and ensure that the doctor’s duty list is integrated in HMIS.</p></li><li><p>Identify all the HMIS gaps in our current system, and discuss with the applicable staff group (IT/ MD Office, CS), suggest the new enhancements requirements (which may benefit the business tracking / enhance patient experience) in HMIS and ensure that, it is professionally communicated to IT team through IT enhancement committee / Operations manager.</p></li><li><p>Monitor the clinic utilization as per the given check list and ensure that, the accurate data is captured, verified and presented to the monthly OP improving and Call Center meeting. We have to work with IT and ensure that, the data capturing is done via HMIS eventually.</p></li><li><p>Non utilized clinics details / doctor’s early leaving clinic details are carefully monitored and reported to MD office.</p></li><li><p>Ensure that, the staff mistakes ledger is properly maintained for planning the training session to the applicable staff to improve their performance.</p></li><li><p>Work closely with the operations team and be aware about the doctors who are seeing low number of patients. All the agents are upselling / promoting the applicable doctors and ensure that more appointments are booked.</p></li><li><p>Assist the operations manager to plan the department budgets.</p></li><li><p>All the given KPI are very carefully understood, for proper data capturing. All the captured data are presented in the given format and submitted to QSM with in the given time line on a monthly basis.</p></li><li><p>Ensures maintenance of department equipment and supplies.</p></li><li><p>Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.</p></li><li><p>Attends all the applicable meetings as required / invited.</p></li><li><p>Daily department wise performance output must be measured and reported (whenever it’s needed) to the operations manager</p></li></ol><p>a. Department wise received calls</p><p>b. Department wise calls outcome</p><p>c. Department wise bookings (monthly)</p><p>d. Agent wise call durations and average call duration (monthly)</p><p>e. Hours wise received calls log to monitor the peak hours</p><p>f. Ensure that this report is used for meaningful submitted to the manager on a daily/ monthly basis.</p><ol><li><p>Monitor each team member’s performance and always be watchful on the following.</p></li></ol><p>a. Agent wise received calls</p><p>b. Agent wise calls outcome</p><p>c. Agent wise bookings</p><p>d. Agent wise booking vs conversion</p><p>e. Agent wise outbound calls</p><p>f. Agent wise call durations and average call duration</p><ol><li><p>All the home health care enquires are professionally managed and communicated with the applicable staff group for action.</p></li><li><p>All the delivery package related enquires are professionally managed and communicated with the applicable staff group for action.</p></li><li><p>All the social media enquiries are professionally managed and business is converted.</p></li><li><p>All the internal referrals are properly saved in the applicable tracker and the conversions are monitored. Non converted referrals are been contacted and the outcome is documented.</p></li><li><p>Ensure all the live chats are addressed on time and the patients are satisfied. The statistics is properly maintained and submitted.</p></li><li><p>Ensure that all the whatsApp communications are answered on time and the patients are satisfied. The statistics is properly maintained and submitted.</p></li><li><p>Ensure that all the existing log books are properly maintained. No log books / trackers are stopped without the knowledge of operations manager.</p></li><li><p>Create & Review Agents call script for each doctor and department.</p></li><li><p>Coordinate with marketing department for each new doctor or new service campaign to insure all the required information is given to call center agents.</p></li><li><p>Performs other related duties as assigned by Manager- Operations.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION: Bachelor Degree from an accredited university with related technical training (Medical Terminology course & Customer Service course). </p>
<p>The Consultant / Senior Specialist / Specialist – Gastroenterology plans, directs, administers and supervises patient care activities for Gastroenterology patients in accordance with Ministry of Health regulations, Hospital Medical Staff Bylaws, Rules and Regulations and Medicine Department Policy and Guidelines. Reports on matters relating to patient care division to the Medical Director through the Clinical Director.</p><br><p><strong>DUTIES & RESPONSIBILITIES</strong></p><br><p><strong>Operational Duties</strong></p><ol type="1"><li><p>Provides Inpatient and Outpatient consultations to patients with a wide range of digestive and related disorders</p></li><li><p>Works closely with other Internal Medicine physicians, receives referrals and consultations for gastrointestinal problems, reviews records and plans treatment options</p></li><li><p>Orders and interpret tests, analyzes records, reports and examination information to diagnose patients' condition</p></li><li><p>Utilizes privileges for admission and treatment of patients</p></li><li><p>Performs examination and procedures such as Endoscopy, Colonoscopy, etc. according to the clinical privileges granted to him/her</p></li><li><p>Prescribes/ administers treatment, therapy, medication and other specialized medical care to treat diseases or conditions</p></li><li><p>Monitors patients' conditions and progress and reevaluate treatments as necessary</p></li><li><p>Manages record keeping, patient charts and all required patient and Hospital records as needed</p><br></li></ol><p><strong>Patient Care</strong></p><ol start="9" type="1"><li><p>Considers the patient’s safety as the first priority while working.</p></li><li><p>Includes the patients in discussions concerning appropriate diagnostic and management procedures.</p></li><li><p>Assesses, plans, implements and evaluates patient care needs.</p></li><li><p>Maintains a work environment that promotes high standards for patient care and ethical behavior.</p></li><li><p>Participates regularly with other department staff, in decision-making related to patient care</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p><strong>Compliance with Medical Ethics</strong></p><ol start="14" type="1"><li><p>Ensures implementation of the standard concepts, practices, and procedures within the field of Gastroenterology.</p></li><li><p>Exhibits appropriate personal and interpersonal professional behavior; practices medicine ethically and stays consistent with the obligations of a physician. .</p></li><li><p>Respects the opinions of fellow Consultants and referring Physicians in the management of patient problems; provides means whereby differences in opinion can be discussed and resolved.</p></li><li><p>Recognizes limits of personal skills and knowledge by appropriately consulting other Physicians while caring for the patient.</p></li><li><p>Shows a pattern of maintaining current personal clinical skills and knowledge by continuing medical education.</p><br></li></ol><p><strong>Other Duties</strong></p><ol start="19" type="1"><li><p>Provides leadership and participates in organizational performance improvement activities</p></li><li><p>Provides teaching materials as part of the professional development of the Department staff.</p></li><li><p>Plans for the provision of orientation, in service and continuing education programs, along with other consultants of the department</p></li><li><p>Attends regularly scheduled meeting for the improvement of patient care services and delivery</p></li><li><p>Accepts all other additional assignments found necessary by the Clinical Director- Gastroenterology, Medical Director & Asst. Medical Director.</p></li></ol>
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<p><b>About the Client</b></p><p>Our client is a private horseback riding academy offering riding instruction, horse training, and comprehensive equine care. With a focus on horse welfare and rider development, the academy provides a professional environment supported by experienced trainers, veterinarians, and stable management teams.</p><p><b>About the Role</b></p><p>We are seeking an experienced <b>Equine Veterinarian</b> to provide comprehensive medical, surgical, and preventive healthcare services for a prestigious Arabian horse operation. This role is responsible for ensuring the health, welfare, and peak performance of breeding, training, and competition horses while supporting all aspects of reproductive and herd health management.</p><p>The successful candidate will be responsible for:</p><ul><li>Performing routine, emergency, and preventive veterinary examinations.</li><li>Diagnosing and treating equine illnesses, injuries, and medical conditions.</li><li>Developing treatment plans, prescribing medications, and performing surgical procedures when required.</li><li>Establishing and managing vaccination, deworming, disease prevention, and biosecurity programs.</li><li>Advising on nutrition, conditioning, rehabilitation, and overall horse health management.</li><li>Managing reproductive health programs, including breeding soundness examinations, pregnancy diagnosis, mare and stallion fertility management, foaling support, and fresh and frozen embryo operations.</li><li>Collecting and interpreting diagnostic samples, laboratory results, and imaging to support clinical decision-making.</li><li>Maintaining accurate medical records and monitoring recovery and rehabilitation programs.</li><li>Assessing horses for fitness, soundness, and competition readiness.</li><li>Working closely with trainers, riders, farriers, nutritionists, and stable management to optimize horse performance and welfare.</li><li>Providing veterinary guidance during emergencies, disease outbreaks, and critical care situations while educating stable staff on equine health and first aid practices.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>About You</b></p><ul><li>A <b>Doctor of Veterinary Medicine (DVM)</b> or an equivalent veterinary qualification.</li><li>A minimum of <b>3–5 years of hands-on equine veterinary experience</b>, ideally within breeding farms, stud operations, or performance horse facilities.</li><li>Strong experience managing breeding, performance, and show horses, with exposure to reproductive programs and foaling operations.</li><li>Solid knowledge of equine medicine, surgery, diagnostic imaging, reproduction, and herd health management.</li><li>Excellent clinical judgment and the ability to diagnose and manage a broad range of equine medical conditions.</li><li>Strong communication and relationship-building skills, with the ability to work collaboratively with trainers, breeders, and stable teams.</li><li>Excellent organizational and record-keeping abilities with a proactive and detail-oriented approach.</li><li>A genuine passion for equine welfare, professional integrity, and delivering the highest standards of veterinary care within a high-performance equestrian environment.</li></ul><p><br></p></div>
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<p>A <b>Patient Coordinator</b> serves as the primary point of contact for patients, ensuring a seamless experience by coordinating appointments, facilitating communication between patients and healthcare providers, managing administrative processes, and supporting continuity of care.</p><p><br></p><p><b>1. Patient Registration and Reception</b></p><ul><li>Welcome and register patients upon arrival. </li><li>Verify patient identity, demographic information, and insurance details. </li><li>Create and maintain accurate patient records. </li><li>Obtain required consent forms and documentation. </li></ul><p><b>2. Appointment Scheduling and Coordination</b></p><ul><li>Schedule, confirm, reschedule, and cancel patient appointments. </li><li>Coordinate appointments with physicians, specialists, and diagnostic services. </li><li>Manage provider schedules to optimize clinic efficiency. </li><li>Send appointment reminders and follow up on missed appointments. </li></ul><p><b>3. Patient Communication</b></p><ul><li>Serve as the primary contact for patient inquiries via phone, email, or in person. </li><li>Provide information regarding clinic services, appointment preparation, and follow-up care. </li><li>Communicate test schedules, referrals, and treatment plans as directed by healthcare providers. </li><li>Escalate urgent patient concerns to the appropriate clinical staff. </li></ul><p><b>4. Care Coordination</b></p><ul><li>Coordinate referrals to specialists, laboratories, imaging centers, and other healthcare providers. </li><li>Assist patients in navigating the healthcare system and accessing required services. </li><li>Facilitate continuity of care between departments and external providers. </li><li>Track referrals and follow-up appointments. </li></ul><p><b>5. Insurance and Billing Support</b></p><ul><li>Verify insurance eligibility and coverage. </li><li>Obtain prior authorizations when required. </li><li>Assist patients with billing inquiries and payment procedures. </li><li>Coordinate with finance and insurance teams to resolve coverage issues. </li></ul><p><b>6. Medical Records Management</b></p><ul><li>Maintain accurate and confidential patient records. </li><li>Ensure documentation is complete and updated in the electronic medical record (EMR) system. </li><li>Process requests for medical records in accordance with privacy regulations. </li></ul><p><b>7. Administrative Support</b></p><ul><li>Prepare daily clinic schedules. </li><li>Coordinate physician calendars and clinic resources. </li><li>Maintain office supplies and administrative documentation. </li><li>Generate reports as required by management. </li></ul><p><b>8. Patient Experience and Customer Service</b></p><ul><li>Address patient concerns and complaints professionally. </li><li>Promote a positive patient experience through excellent customer service. </li><li>Support patient satisfaction initiatives. </li><li>Ensure confidentiality and respect for patient privacy. </li></ul><p><b>9. Compliance and Quality Assurance</b></p><ul><li>Ensure compliance with organizational policies, confidentiality requirements, and healthcare regulations. </li><li>Participate in quality improvement initiatives. </li><li>Maintain accurate documentation and administrative records. </li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Education & Qualification</b></p><ul><li>Diploma or bachelor’s degree in healthcare administration, Business Administration, Medical Office Administration, or a related field. </li><li>Additional certification in medical administration, customer service, or healthcare coordination is an advantage. </li><li>Proficiency in Microsoft Office applications and Electronic Medical Record (EMR) systems.</li><li>2–3 years of experience in a healthcare, hospital, or clinic setting, preferably in patient coordination, medical reception, or healthcare administration. </li><li>Experience scheduling appointments and coordinating patient services. </li><li>Experience working with insurance verification and prior authorization processes. </li><li>Familiarity with medical terminology and healthcare workflows. </li><li>Experience using EMR systems and patient scheduling software. </li><li>Strong customer service and communication skills. </li><li>Ability to manage multiple priorities in a fast-paced clinical environment.</li></ul><p><br></p><p><b>Key Competencies:</b></p><ul><li>Excellent interpersonal and communication skills. Strong organizational and time-management abilities.</li><li>Customer service orientation. </li><li>Attention to detail and accuracy. </li><li>Ability to maintain confidentiality and professionalism. </li><li>Problem-solving and conflict resolution skills. </li><li>Proficiency in EMR systems and Microsoft Office applications. </li><li>Ability to work collaboratively within a multidisciplinary healthcare team.</li></ul><p><br></p></div>
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<p><b>Description</b></p><p>This role supports physicians during consultations and procedures while safely performing treatments like lasers, chemical peels, and microneedling. You handle end to end patient care, including taking medical histories, giving medications, and guiding patients on pre- and post-treatment care. Additionally, you will ensure safety and compliance by keeping accurate medical records, maintaining clean treatment rooms, and monitoring patient recovery.</p><p><br></p><p>Role & Responsibilities:</p><ul><li><b>Clinical support: </b>Assist physicians during dermatological consultations, minor surgical procedures, and cosmetic treatments, ensuring patient comfort and safety throughout.</li><li><b>Aesthetic treatments: </b>Perform and support aesthetic procedures within scope of practice and clinic protocols including laser and IPL treatments, chemical peels, microneedling, hydra facials, mesotherapy, and skin analysis; assist with injectable procedures (botulinum toxin, dermal fillers) as delegated and supervised. (A plus)</li><li><b>Procedure preparation:</b> Prepare treatment rooms, sterilise and set up instruments, verify equipment calibration, and ensure all consumables and emergency supplies are stocked and in date.</li><li>Patient care: Take patient histories, document skin conditions, complete consent forms, and provide clear pre-treatment instructions and post-treatment aftercare guidance.</li><li><b>Medication & monitoring: </b>Administer medications and topical agents as prescribed, and monitor patients for adverse reactions, escalating any complications to the supervising physician promptly.</li><li><b>Documentation: </b>Maintain accurate, confidential electronic patient records, treatment logs, and photographic documentation of results.</li><li><b>Safety & compliance: </b>Adhere to infection-control, health-and-safety, and clinical-governance standards; participate in audits and equipment maintenance schedules.</li><li><b>Patient education: </b>Educate patients on skincare regimens and recommend appropriate products and follow-up treatments in line with their care plan.</li><li><b>Stock control: </b>Support inventory management of medical and cosmetic stock, flagging reorder needs to the clinical lead.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>What we offer</b></p><p>In addition to a competitive tax-free salary and excellent benefits, you'll work in a professional, collaborative environment with a diverse team and numerous opportunities. Our client offers a rewarding career experience and is excited to connect with individuals seeking new challenges.</p><p><b>Who you are</b></p><p>You are a dedicated nurse with excellent communication skills and good knowledge of cosmetic dermatology procedures. You understand patients’ needs and expectations, provide high-quality care, and stay updated with the latest aesthetic technologies and treatments.</p><p><br></p><p>Skills & Competencies:</p><ul><li>Hands-on experience with laser/IPL, injectables, and energy-based treatments</li><li>Knowledge of skin types, dermatological conditions, and cosmeceuticals</li><li>Calm, reassuring, and discreet bedside manner</li><li>Skilled in assisting with aesthetic procedures</li><li>Strong attention to detail and clinical safety</li><li>Excellent patient care and communication skills</li><li>Professional appearance and positive attitude</li><li>Able to work in a fast-paced, team-oriented environment</li><li>Commitment to continuous learning and new technologies</li></ul><p>Education & Qualifications:</p><ul><li>Bachelor’s degree or diploma in Nursing</li><li>Valid nursing license in Kuwait</li><li>Minimum 2 years’ post-qualification experience, including 1 year in dermatology/aesthetics</li><li>BLS certification</li><li>Experience with EMR and clinic management systems</li><li>Certification/training in aesthetic or cosmetic procedures</li><li>Able to assist doctors with injectable and aesthetic procedures</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. We are seeking a highly motivated and results-oriented Structural Heart & Aortic Sr Sales rep to support the growth and performance of the Structural Heart & Aortic business across assigned indirect markets. Reporting directly to the Regional Director, this role will be responsible for driving revenue growth, managing distributor performance, supporting commercial execution, building customer relationships, and accelerating the adoption of Structural Heart therapies, with a strong focus on TAVI. Responsibilities may include the following and other duties may be assigned: Drive revenue growth, sales targets, and market share expansion across the SH&A portfolio. Provide appropriate support for TAVI, Structural Heart, and Aortic procedures, partnering with physicians, and clinical teams to facilitate safe and effective use of Medtronic technologies. Manage and optimize distributor performance through business planning, target setting, regular business reviews, performance monitoring, and corrective action plans. Lead sales forecasting, demand planning, inventory management, and pipeline reviews to ensure product availability and forecast accuracy. Develop and execute territory growth plans, pricing strategies, and go-to-market initiatives aligned with business objectives. Identify market opportunities and develop strategic initiatives to increase adoption of Structural Heart and Aortic therapies and technologies. Build and maintain strong relationships with Key Opinion Leaders (KOLs), hospital management, procurement stakeholders, and distributor leadership teams. Support customer engagement activities, congress participation, physician education initiatives, and market development programs. Collaborate cross-functionally with marketing, finance, supply chain, regulatory, reimbursement, and clinical teams to ensure successful business execution. Maintain deep knowledge of the competitive landscape, market trends, customer needs, and emerging technologies within the Electrophysiology space. Ensure compliance with company policies, quality standards, and applicable healthcare regulations. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Knowledge and Experience:</p><ul><li>Bachelor s degree in Business, Life Sciences, Biomedical Engineering, Healthcare Management, or a related field.</li><li>5+ years of commercial and technical experience in structural heart (TAVI)</li><li>Proven track record of delivering sustainable revenue growth and achieving sales targets.</li><li>Strong experience working with distributor-led business models, territory management, forecasting, demand planning, and inventory management.</li><li>Demonstrated ability to influence stakeholders and drive business performance without direct authority.</li><li>Strong stakeholder management, negotiation, presentation, and communication skills.</li><li>Ability to work effectively in a cross-functional and matrix organization.</li><li>Fluency in English and Arabic.</li><li>Ability to work well in a team environment and collaborate across multiple functions.</li><li>Independent, self-reliant thinking and acting with a strong sense of accountability and ownership.</li><li>Willingness and ability to travel extensively across assigned markets.</li><li>Doha, Qatar</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. We are seeking a highly motivated and results-oriented CRM CAS Sales Lead to support the growth and performance of the business across assigned indirect markets. Reporting directly to the Regional Director, this role will be responsible for driving revenue growth, managing distributor performance, supporting commercial execution, building customer relationships, and expanding market adoption of the CRM/CAS portfolio. The successful candidate will serve as the primary commercial point of contact for distributors and customers while working closely with clinical, marketing, and cross-functional teams to achieve business objectives. Responsibilities may include the following and other duties may be assigned:</p><p>Drive revenue growth, sales targets, and market share expansion across the CRM/CAS portfolio. Set, monitor, and deliver annual, quarterly, and monthly sales objectives through effective territory planning and execution. Manage and optimize distributor performance through business planning, target setting, regular business reviews, performance monitoring, and corrective action plans. Lead sales forecasting, demand planning, inventory management, and pipeline reviews to ensure product availability and forecast accuracy. Develop and execute territory growth plans, pricing strategies, and go-to-market initiatives aligned with business objectives. Identify market opportunities and develop strategic initiatives to increase adoption of Electrophysiology therapies and technologies. Build and maintain strong relationships with Key Opinion Leaders (KOLs), hospital management, procurement stakeholders, and distributor leadership teams. Support customer engagement activities, congress participation, physician education initiatives, and market development programs. Partner closely with Clinical Specialists and Therapy Consultants to support technology adoption and customer success. Collaborate cross-functionally with marketing, finance, supply chain, regulatory, reimbursement, and clinical teams to ensure successful business execution. Maintain deep knowledge of the competitive landscape, market trends, customer needs, and emerging technologies within the Electrophysiology space. Ensure compliance with company policies, quality standards, and applicable healthcare regulations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Knowledge and Experience:</strong></p><ul><li>Bachelor s degree in Business, Life Sciences, Biomedical Engineering, Healthcare Management, or a related field.</li><li>5+ years of commercial experience within medical devices (CRM/CAS).</li><li>Proven track record of delivering sustainable revenue growth and achieving sales targets.</li><li>Strong experience working with distributor-led business models, territory management, forecasting, demand planning, and inventory management.</li><li>Demonstrated ability to influence stakeholders and drive business performance without direct authority.</li><li>Strong stakeholder management, negotiation, presentation, and communication skills.</li><li>Ability to work effectively in a cross-functional and matrix organization.</li><li>Fluency in English and Arabic.</li><li>Ability to work well in a team environment and collaborate across multiple functions.</li><li>Independent, self-reliant thinking and acting with a strong sense of accountability and ownership.</li><li>Willingness and ability to travel extensively across assigned markets.</li><li>Experience in Electrophysiology, Cardiac Rhythm Management, Cardiac Ablation Solutions, or other cardiovascular therapies.</li><li>Kuwait City, Kuwait or Doha, Qatar</li></ul><p><strong>Physical Job Requirements</strong></p><p>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.</p><p></p></section>
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<p>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.</p><br><b>A Day in the Life</b><p>Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success.</p><br><p>We are seeking a highly motivated and results-oriented CRM CAS Sales Lead to support the growth and performance of the business across assigned indirect markets. Reporting directly to the Regional Director, this role will be responsible for driving revenue growth, managing distributor performance, supporting commercial execution, building customer relationships, and expanding market adoption of the CRM/CAS portfolio. The successful candidate will serve as the primary commercial point of contact for distributors and customers while working closely with clinical, marketing, and cross-functional teams to achieve business objectives.</p><br><p><b>Responsibilities may include the following and other duties may be assigned:</b></p><br><ul><li>Drive revenue growth, sales targets, and market share expansion across the CRM/CAS portfolio.</li><li>Set, monitor, and deliver annual, quarterly, and monthly sales objectives through effective territory planning and execution.</li><li>Manage and optimize distributor performance through business planning, target setting, regular business reviews, performance monitoring, and corrective action plans.</li><li>Lead sales forecasting, demand planning, inventory management, and pipeline reviews to ensure product availability and forecast accuracy.</li><li>Develop and execute territory growth plans, pricing strategies, and go-to-market initiatives aligned with business objectives.</li><li>Identify market opportunities and develop strategic initiatives to increase adoption of Electrophysiology therapies and technologies.</li><li>Build and maintain strong relationships with Key Opinion Leaders (KOLs), hospital management, procurement stakeholders, and distributor leadership teams.</li><li>Support customer engagement activities, congress participation, physician education initiatives, and market development programs.</li><li>Partner closely with Clinical Specialists and Therapy Consultants to support technology adoption and customer success.</li><li>Collaborate cross-functionally with marketing, finance, supply chain, regulatory, reimbursement, and clinical teams to ensure successful business execution.</li><li>Maintain deep knowledge of the competitive landscape, market trends, customer needs, and emerging technologies within the Electrophysiology space.</li><li>Ensure compliance with company policies, quality standards, and applicable healthcare regulations.</li></ul><p><b>Required Knowledge and Experience:</b></p><br><ul><li>Bachelor’s degree in Business, Life Sciences, Biomedical Engineering, Healthcare Management, or a related field.</li><li>5+ years of commercial experience within medical devices (CRM/CAS).</li><li>Proven track record of delivering sustainable revenue growth and achieving sales targets.</li><li>Strong experience working with distributor-led business models, territory management, forecasting, demand planning, and inventory management.</li><li>Demonstrated ability to influence stakeholders and drive business performance without direct authority.</li><li>Strong stakeholder management, negotiation, presentation, and communication skills.</li><li>Ability to work effectively in a cross-functional and matrix organization.</li><li>Fluency in English and Arabic.</li><li>Ability to work well in a team environment and collaborate across multiple functions.</li><li>Independent, self-reliant thinking and acting with a strong sense of accountability and ownership.</li><li>Willingness and ability to travel extensively across assigned markets.</li><li>Experience in Electrophysiology, Cardiac Rhythm Management, Cardiac Ablation Solutions, or other cardiovascular therapies.</li><li>Kuwait City, Kuwait or Doha, Qatar</li></ul><p><b>Physical Job Requirements</b><br>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. </p><br><b>Benefits & Compensation</b><p><b>Medtronic offers a competitive Salary and flexible Benefits Package</b><br>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br> </p><br><b>About Medtronic</b><p>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.<br>Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. <br>We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.</p><br><p>Learn more about our business, mission, and our commitment to diversity here <br> </p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Required Candidate profile</p><p><br></p><p>Diploma in General Nursing, Bsc Nursing with 3 - 4 Years experience as Dental Nurse with a leading Hospital. Free food & Accommodation.</p><p><br></p><p><br></p><p>Perks and benefits</p><p><br></p><p>KD 350 + Free Food & Accommodation</p><p>Role: Clinical Nurse Specialist</p><p>Industry Type: Medical Services / Hospital (Diagnostics)</p><p>Department: Healthcare & Life Sciences</p><p>Employment Type: Full Time, Permanent</p><p>Role Category: Nursing</p><p>Education</p><p>UG: B.Sc in Nursing, Diploma in Staff Nurse</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma in General Nursing, Bsc Nursing with 3 - 4 Years experience as Dental Nurse with a leading Hospital.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Reports all equipment malfunctions to proper personnel. </p><p>Removes and cleans all reusable equipment, disposes all used items according to infection control policy</p><p>Maintains appropriate inventory of supplies and equipment, orders supplies as required. </p><p>Assist the anesthesiologist during specific procedures like tracheal intubation, tracheal
suction , transport to operating room and post-anesthesia care unit (PACU), blood warming
procedures etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>a) Pass in the higher secondary certificate after 12 years of school</p><p>b) Specialty training for 2 years and certification, which will enable him to work as anesthesia technician in his/ her native country.</p><p>c) 4 years’ work experience after the above certification.</p><p>d) Age must not exceed 40 years</p><p>e) MOH License</p><p>f) Quadrabay Report</p><p></p></section>
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<p>IT Support Specialist (Female)</p><p>Job Summary</p><p><b>On Point Technology</b> is looking for a dedicated <b>Female IT Support Specialist</b> to join our team in Kuwait. The successful candidate will be responsible for providing technical support to employees and clients, troubleshooting hardware and software issues, maintaining IT systems, and ensuring smooth day-to-day operations.</p><p>Key Responsibilities</p><ul><li>Provide first-line technical support for hardware, software, and network-related issues.</li><li>Install, configure, and maintain computers, laptops, printers, and other IT equipment.</li><li>Troubleshoot and resolve Windows OS, Microsoft Office, and application issues.</li><li>Monitor and maintain local network infrastructure and internet connectivity.</li><li>Set up user accounts, email accounts, and access permissions.</li><li>Perform routine system updates, backups, and preventive maintenance.</li><li>Document technical issues and maintain support records.</li><li>Coordinate with the development and technical teams when necessary.</li><li>Provide remote and on-site technical support when required.</li><li>Ensure IT assets are properly maintained and inventoried.</li></ul><p>Requirements</p><ul><li>Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>Minimum <b>2 years of experience</b> in IT Support or a similar role.</li><li>Strong knowledge of Windows operating systems and Microsoft Office.</li><li>Basic understanding of networking (LAN/WAN, Routers, Switches, Printers).</li><li>Excellent troubleshooting and problem-solving skills.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Good command of Arabic and English.</li></ul><p>Candidate Criteria</p><ul><li><b>Gender:</b> Female.</li><li><b>Age:</b> 25–35 years.</li><li><b>Nationality:</b> Arab.</li><li><b>Location:</b> Currently residing in Kuwait with a valid transferable residency.</li><li>A valid Kuwait driving license is an advantage.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Required Skills</p><ul><li>Strong troubleshooting and problem-solving skills.</li><li>Knowledge of Windows operating systems and Microsoft Office 365.</li><li>Basic understanding of networking concepts (TCP/IP, LAN/WAN, Wi-Fi, Routers, Switches).</li><li>Experience with hardware installation, maintenance, and troubleshooting.</li><li>Familiarity with printers, scanners, and other office IT equipment.</li><li>Knowledge of user account management (Active Directory and Microsoft 365 is a plus).</li><li>Basic understanding of cybersecurity best practices and endpoint protection.</li><li>Ability to install, configure, and maintain software and operating systems.</li><li>Excellent communication and customer service skills.</li><li>Strong organizational and time management skills.</li><li>Ability to prioritize multiple support requests and work under pressure.</li><li>Ability to work independently and collaboratively within a team.</li><li>Good documentation and reporting skills.</li><li>Fluency in Arabic and a good command of English.</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide direct patient care and nursing support. Assist physicians during examinations and procedures. Monitor patients and maintain accurate medical records. Ensure compliance with infection control and healthcare standards. Educate patients regarding treatments and follow-up care. Coordinate with the medical team to ensure smooth clinic operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree or Diploma in Nursing.</li><li>Minimum 3 years of nursing experience.</li><li>Dermatology experience is not required.</li><li>Prometric certificate is required</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work in a fast-paced healthcare environment.</li></ul><p></p></section>
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<p>At <b>Kono</b>, we don't just sell furniture; we craft tailored spaces. We are looking for a dedicated, details-oriented <b>Customer Experience & Operations Specialist</b> with solid experience in the <b>Kuwaiti furniture and interior market</b>. The ideal candidate acts as a trusted consultant to our clients, managing the entire journey—from handling bespoke custom orders to overseeing logistics, managing after-sales support, and continuously elevating our service quality.</p><p><b>Key Responsibilities:</b></p><ol><li>Handle incoming customer inquiries for both <b>ready-made items</b> (direct website purchases like tables, chairs, etc.) and <b>customized furniture orders</b>, guiding clients through specifications and closing sales effectively.</li><li>Work closely with local workshops, operational teams, and delivery drivers in Kuwait to coordinate site measurements, production timelines, and delivery schedules efficiently.</li><li>Actively track, troubleshoot, and resolve post-delivery issues or customer complaints with extreme professionalism and a solution-oriented mindset.</li><li>Utilize CRM/POS systems and delivery coordination software to accurately log orders, track shipping statuses, and optimize delivery routes.</li><li>Proactively analyze customer feedback and operational bottlenecks to propose strategies that constantly improve and upgrade Kono's overall service experience.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li><b>Communication & Cultural Alignment:</b> Exceptional verbal and written communication skills with absolute fluency in the <b>Kuwaiti dialect</b> to connect authentically and built trust with local clients.</li><li><b>Kuwait Market Expertise:</b> Proven sales and technical experience within the furniture, kitchen, or interior design industry in Kuwait, with a deep understanding of local client preferences and customs.</li><li><b>Technical Knowledge in Custom Furniture:</b> Solid understanding of furniture customization, custom wardrobes, sizing standards, materials, and interior aesthetics.</li><li><b>Operational & Software Literacy:</b> Proficient in using sales programs, CRM tools, or logistics/delivery coordination platforms.</li><li><b>Problem-Solving & Crisis Management:</b> Exceptional ability to handle high-pressure situations, calm frustrated clients, and resolve logistical challenges smoothly.</li><li><b>Professional Bilingualism:</b> Strong professional proficiency in both Arabic and English with a consultative, client-first approach.</li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Urgent Hiring | IT Data & AI Specialist | NeoSOFT</p><p>Mascot, Kuwait | Up to 1.80 Lakh/Month | 3+ Years | Data Analyst, Data Engineer, GenAI, AWS/Azure/GCP, Python & SQL.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for skilled professionals to join our team. The hiring categories include: SEO Specialist, Shopify Developer, Odoo Developer, Mobile Technician, Home Appliance Technician, and Shopify Developer.</p></div></section>
<h2 class="h5">Job description</h2>
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<span>ABOUT THE ENGAGEMENT Capitex is a specialist Financial Crime Compliance talent provider.<br> We are building a fraud operations team for a 6-month staffing engagement with a leading Kuwaiti bank's 24/7 digital fraud operations function.<br> This is a 6-month consultancy engagement with a defined delivery model: the first two months are delivered fully remotely, and from Month 3 the role relocates onsite to the bank's offices in Kuwait City for the remainder of the term.<br> Onsite presence in Kuwait from Month 3 is a firm requirement of the role, not a preference - please only apply if you are genuinely able and willing to relocate for the onsite phase.<br> THE ROLE As an L2 Fraud Analyst you will sit at the escalation tier of the bank's digital fraud operation, working under the bank's direction alongside a Capitex team including L1 analysts, a senior fraud investigator and a fraud data analyst.<br> You will own the complex end of the alert queue: cases escalated from L1, multi-account and multi-channel patterns, and decisions that need judgement rather than playbook.<br> WHAT YOU WILL DO - Investigate and disposition escalated fraud alerts and cases across digital channels - online and mobile banking, cards, payments and account takeover.<br> - Work complex fraud typologies end to end: APP and social engineering scams, mule activity, device and session anomalies, first-party and friendly fraud.<br> - Make and document risk decisions - block, restrict, release, escalate - within the bank's fraud risk appetite and SLAs.<br> - Provide quality feedback and coaching input to the L1 team, and act as a referral point during your shift.<br> - Feed rule and threshold tuning observations to the fraud data analyst to reduce false positives and improve detection.<br> - Support case documentation to an evidential standard, including input to SAR/STR referrals where required.<br> ENGAGEMENT DETAILS - 6-month consultancy agreement with Capitex, with extension possible on client renewal.<br> - Competitive all-inclusive monthly consultancy fee, with an additional housing allowance during the onsite phase.<br> - Visa, work authorisation and payroll for the Kuwait onsite phase are arranged and sponsored through our employer-of-record partner.<br> - Laptop (Dell Latitude) provided by Capitex; client systems access configured by the bank.<br> - Commencement is aligned to contract mobilisation - indicative start August 2026, confirmed at offer stage.<br> WHAT WE ARE LOOKING FOR - 4+ years in fraud operations within banking or payments, with at least 2 years at L2/escalation/investigation level.<br> - Hands-on experience with enterprise fraud monitoring platforms (for example FICO Falcon, NICE Actimize, SAS Fraud Management or equivalent) and case management tools.<br> - Strong working knowledge of digital banking fraud typologies and controls in a real-time environment.<br> - Sound, defensible decision-making under SLA pressure, and clear written case narration in English.<br> - Confirmed availability for an August 2026 start and genuine willingness to be onsite in Kuwait City from Month 3 to Month 6.<br> - GCC banking experience and Arabic language skills are a plus, not a requirement.<br></span> </div>
<p><strong>Key Responsibilities</strong></p><ul><li>Prepare and submit product registration dossiers and follow up on registrations, renewals, amendments, and approvals with regulatory authorities.</li><li>Maintain and update all registration-related documents, certificates, licenses, and approvals.</li><li>Coordinate with manufacturers and suppliers to obtain the required technical, regulatory, and legal documentation.</li><li>Monitor regulatory changes and ensure compliance with applicable requirements.</li><li>Identify tender opportunities and prepare, submit, and follow up on technical and commercial tender documents.</li><li>Review tender requirements, respond to clarifications, and follow up on evaluations, awards, and contracts.</li><li>Coordinate with suppliers and internal departments to obtain quotations, technical specifications, catalogs, and supporting documents.</li><li>Follow up on purchase orders, contract execution, and supplier commitments.</li><li>Monitor delivery schedules and ensure timely supply of products.</li><li>Coordinate the preparation, shipment, and delivery of samples for tenders and customer evaluations.</li><li>Liaise with sales, procurement, and warehouse teams to ensure product availability and smooth order fulfillment.</li><li>Maintain accurate records and prepare periodic reports on registrations, tenders, contracts, deliveries, and pending activities.</li></ul><p> </p><p><strong>Requirements</strong></p><ul><li>Bachelor's degree.</li><li>Fresh graduates.</li><li>Good communication and computer skills.</li><li>Good English communication skills.</li></ul>