Operation Specialist Jobs in Kuwait
1087 Jobs Found
<h2 class="h5">Job description</h2>
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<p><strong>Key Responsibilities:</strong></p><br><p><strong>Guest Experience</strong></p><br><ul><li>Welcome all members and guests in a warm, professional, and engaging manner.</li><li>Deliver a seamless arrival and departure experience while ensuring IHG service standards are consistently met.</li><li>Handle guest enquiries, complaints, and service recovery promptly and professionally.</li><li>Build strong relationships with regular members and hotel guests to encourage loyalty and repeat business.</li><li>Ensure guest privacy and confidentiality are maintained at all times.</li></ul><p><strong>Sales & Membership</strong></p><br><ul><li>Drive monthly membership sales and revenue targets.</li><li>Promote health club memberships, fitness programs, personal training sessions, swimming lessons, and retail products.</li><li>Conduct club tours for prospective members and explain available facilities and membership options.</li><li>Upsell hotel wellness packages and seasonal promotions.</li><li>Maintain an active database of membership enquiries and conduct follow-up calls to maximize conversions.</li><li>Prepare membership contracts and ensure all documentation is complete and accurate.</li></ul><p><strong>Operations</strong></p><br><ul><li>Supervise the day-to-day operation of the Health Club reception.</li><li>Ensure accurate cashiering, billing, membership processing, and daily revenue reconciliation.</li><li>Monitor booking schedules for personal training, classes, and wellness services.</li><li>Maintain adequate stock of towels, guest amenities, retail items, and office supplies.</li><li>Coordinate with Housekeeping and Engineering to maintain facility cleanliness and equipment functionality.</li><li>Ensure all health club areas comply with IHG brand standards, hygiene, and safety requirements.</li></ul><p><strong>Team Leadership</strong></p><br><ul><li>Supervise, coach, and motivate the reception team.</li><li>Prepare staff schedules to ensure adequate coverage.</li><li>Conduct daily briefings and communicate promotions, occupancy forecasts, and operational updates.</li><li>Monitor colleague performance and provide ongoing coaching and development.</li><li>Support onboarding and training of new colleagues.</li></ul><p><strong>Administration</strong></p><br><ul><li>Prepare daily, weekly, and monthly operational and sales reports.</li><li>Monitor membership renewals and retention rates.</li><li>Maintain accurate guest profiles and membership records.</li><li>Ensure compliance with hotel policies, cash handling procedures, and data privacy requirements.</li></ul><p><strong>Day-to-Day Tasks</strong></p><br><ul><li>Open and inspect the Health Club reception before operation.</li><li>Conduct daily briefing with reception colleagues.</li><li>Check facility cleanliness and readiness with Housekeeping and Engineering.</li><li>Welcome members and hotel guests throughout the day.</li><li>Process check-ins, memberships, renewals, and payments.</li><li>Respond to telephone calls, emails, and online enquiries.</li><li>Conduct facility tours for prospective members.</li><li>Promote memberships, wellness packages, and retail products.</li><li>Coordinate bookings for personal training sessions and fitness classes.</li><li>Resolve guest concerns promptly and professionally.</li><li>Monitor daily attendance and facility usage.</li><li>Verify cash float, prepare cashier reports, and reconcile transactions.</li><li>Update membership database and sales tracker.</li><li>Follow up with membership leads and expiring memberships.</li><li>Prepare shift handover notes.</li><li>Ensure reception, lobby, and fitness areas remain clean and presentable.</li><li>Complete end-of-day reports and secure all cash and documentation.</li></ul><p><strong>Qualifications</strong></p><br><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Business Administration, Recreation Management, Sports Science, or a related field.</li><li>Minimum 2–3 years' experience in a hotel Health Club, Spa, Recreation, or Fitness Centre.</li><li>At least 1 year in a supervisory or team leadership role.</li><li>Previous experience in membership sales or customer relationship management is highly preferred.</li><li>Experience with hotel PMS and Microsoft Office applications.</li><li>CPR and First Aid certification is an advantage.</li></ul><p><strong>Skills & Competencies</strong></p><br><ul><li>Excellent guest service and interpersonal skills.</li><li>Strong sales, negotiation, and closing abilities.</li><li>Leadership and team development.</li><li>Commercial awareness with a results-driven mindset.</li><li>Cash handling and financial accountability.</li><li>Effective communication in English; additional languages are an advantage.</li><li>Problem-solving and conflict resolution.</li><li>Strong organizational and multitasking skills.</li><li>Ability to work flexible shifts, including weekends and public holidays.</li><li>Professional grooming and presentation consistent with IHG brand standards.</li></ul><p><strong>What We Offer</strong></p><br><p>At IHG Hotels & Resorts, we believe in empowering our colleagues to grow, succeed, and belong. We offer a supportive and inclusive workplace, competitive compensation and benefits, learning and development opportunities, global career mobility, and the chance to be part of a team committed to delivering <strong>True Hospitality for Good</strong> every day.</p><br><br><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Surbana Jurong</b></p><br><p>Surbana Jurong Group (SJ) is a leading global urban, infrastructure, and engineering consulting firm headquartered in Singapore. Driven by a vision to build cities and shape lives, SJ delivers sustainable, innovative, and integrated solutions across the built environment. With a strong presence across Asia, the Middle East, and Africa, SJ provides multidisciplinary expertise in transport, ports, marine, water, energy, buildings, and large-scale infrastructure projects.</p><br><p>SJ partners with governments, multilateral development agencies, and private sector clients to plan, design, supervise, and manage complex infrastructure projects throughout their lifecycle. By combining global expertise with local knowledge, SJ delivers practical, high-impact solutions that enhance connectivity, strengthen communities, and support long-term sustainable development.</p><br><p><b>The role</b></p><br><p>We are seeking an experienced <b>Senior Instrument & Control Engineer </b>to support the delivery of major utility, industrial, and infrastructure projects. The successful candidate will provide technical oversight of instrumentation, automation, control, and SCADA systems throughout construction, testing, commissioning, and handover phases, ensuring reliable system integration and operational performance.</p><br><ul><li>Provide technical supervision of instrumentation, automation, control, telemetry, and SCADA system installation activities across complex infrastructure projects.</li><li>Review engineering documentation, instrumentation layouts, control philosophies, P&IDs, loop diagrams, technical submittals, and construction methodologies.</li><li>Monitor installation, testing, commissioning, and system performance verification activities to ensure compliance with project requirements and industry standards.</li><li>Support factory and site acceptance testing, loop checking, system integration, and operational readiness assessments.</li><li>Oversee quality assurance and quality control processes for instrumentation, control, and automation systems.</li><li>Coordinate closely with multidisciplinary engineering teams to support seamless integration of electrical, mechanical, process, and control systems.</li><li>Maintain commissioning records, technical documentation, defect tracking registers, and project reporting requirements.</li><li>Review as-built documentation, operation and maintenance manuals, and handover deliverables.</li><li>Provide technical support for troubleshooting, system optimization, risk mitigation, and continuous improvement initiatives.</li></ul><p>With a track record of achievement in a related role, you will have gained your experience in a consultancy environment and have a passion for building trusted relationships to drive positive change and win new work.</p><br><p>Suitable applicants will have/be:</p><br><ul><li>Bachelor’s Degree in Instrumentation Engineering, Control Engineering, Electrical Engineering, Automation Engineering, or a related discipline.</li><li>Minimum 15 years’ experience in instrumentation, control, automation, or SCADA engineering on major utility, industrial, water, or infrastructure projects.</li><li>Strong knowledge of PLC, SCADA, telemetry, field instrumentation, control systems, communication networks, and integrated plant automation.</li><li>Demonstrated experience in testing, commissioning, loop checking, system integration, and performance verification of complex control systems.</li><li>Proven ability to review engineering documentation, control philosophies, instrumentation drawings, technical submissions, and contractor deliverables.</li><li>Experience coordinating multidisciplinary interfaces during construction, commissioning, and operational handover phases.</li><li>Excellent communication, stakeholder engagement, and technical reporting skills with strong English language proficiency.</li></ul><p>Surbana Jurong Group is an equal opportunity employer. We believe that diversity, equity, and inclusion strengthen our people, enrich our perspectives, and enable us to deliver better outcomes for our clients, partners, and the communities we serve.</p><br><p><b>How to apply </b></p><br><p>All applications must be submitted online and for a confidential discussion regarding this opportunity, please contact<b> Taimoor Tariq - </b><b>Taimoor.tariq@sjgroup.com</b></p><br><p>For further information about Surbana Jurong Group, please visit our website at www.surbanajurong.com.</p><br><p>To explore career opportunities and learn more about working with SJ Group, please visit our Careers page at SJ Careers.</p><br><p>All recruitment activities are managed by the Recruitment & Talent team. At this stage, this position does not require agency support. Kindly do not forward resumes directly to SJ Group employees.</p><br><p>At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!</p><br> </div>
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<p><b>About Surbana Jurong</b></p><br><p>Surbana Jurong Group (SJ) is a leading global urban, infrastructure, and engineering consulting firm headquartered in Singapore. Driven by a vision to build cities and shape lives, SJ delivers sustainable, innovative, and integrated solutions across the built environment. With a strong presence across Asia, the Middle East, and Africa, SJ provides multidisciplinary expertise in transport, ports, marine, water, energy, buildings, and large-scale infrastructure projects.</p><br><p>SJ partners with governments, multilateral development agencies, and private sector clients plan, design, supervise, and manage complex infrastructure projects throughout their lifecycle. By combining global expertise with local knowledge, SJ delivers practical, high-impact solutions that enhance connectivity, strengthen communities, and support long-term sustainable development.</p><br><p><b>The role</b></p><br><p>We are seeking an experienced <b>Senior Electrical Engineer</b> to support the delivery of major water, utility, and infrastructure projects. The successful candidate will provide technical oversight of electrical construction, testing, commissioning, and quality assurance activities, ensuring systems are delivered safely, efficiently, and in accordance with project specifications and industry standards.</p><br><ul><li>Provide technical supervision of electrical installation and construction activities for power distribution and utility infrastructure systems.</li><li>Review engineering drawings, technical submissions, equipment specifications, load schedules, and construction methodologies.</li><li>Monitor manufacturing inspections, installation works, testing, commissioning, and performance verification activities to ensure compliance with project requirements and quality standards.</li><li>Support factory and site acceptance testing, system integration activities, and operational readiness assessments.</li><li>Conduct inspections and oversee quality assurance processes for electrical equipment, power systems, motor control installations, and associated infrastructure.</li><li>Coordinate closely with multidisciplinary engineering teams, contractors, suppliers, and stakeholders to support successful project delivery.</li><li>Maintain inspection records, technical documentation, commissioning reports, and project progress reporting requirements.</li><li>Review as-built documentation, operation and maintenance manuals, and support project closeout and handover activities.</li><li>Provide technical guidance in troubleshooting, risk mitigation, system optimization, and continuous improvement initiatives.</li></ul><p>With a track record of achievement in a related role, you will have gained your experience in a consultancy environment and have a passion for building trusted relationships to drive positive change and win new work.</p><br><p>Suitable applicants will have/be:</p><br><ul><li>Bachelor's Degree in Electrical Engineering or a related discipline.</li><li>Minimum 15 years' experience in electrical engineering, construction supervision, or delivery of major utility, industrial, water, or infrastructure projects.</li><li>Demonstrated experience with electrical distribution systems, transformers, switchgear, motor control centres (MCCs), cabling, earthing systems, and backup or renewable power installations.</li><li>Strong knowledge of electrical testing, commissioning, performance verification, and quality assurance practices.</li><li>Experience reviewing technical drawings, engineering documentation, inspections, equipment submittals, and contractor deliverables.</li><li>Excellent communication and technical reporting skills, with strong English language proficiency.</li><li>Professional registration, experience with high-voltage systems, water or pumping facilities, industrial plants, renewable energy projects, or Arabic language capability would be advantageous.</li></ul><p>Surbana Jurong Group is an equal opportunity employer. We believe that diversity, equity, and inclusion strengthen our people, enrich our perspectives, and enable us to deliver better outcomes for our clients, partners, and the communities we serve.</p><br><p><b>How to apply </b></p><br><p>All applications must be submitted online and for a confidential discussion regarding this opportunity, please contact<b> Taimoor Tariq - </b><b>Taimoor.tariq@sjgroup.com</b></p><br><p>For further information about Surbana Jurong Group, please visit our website at www.surbanajurong.com.</p><br><p>To explore career opportunities and learn more about working with SJ Group, please visit our Careers page at SJ Careers.</p><br><p>All recruitment activities are managed by the Recruitment & Talent team. At this stage, this position does not require agency support. Kindly do not forward resumes directly to SJ Group employees.</p><br><p>At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Employee will be part of the Deployment Pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Member will perform and inspect organizational and intermediate level electronic maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply basic technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.USAF equivalent position is Avionics Technician Apprentice.Essential Responsibilities:Applies basic technical knowledge to solve unusually complex problems that affect operational and maintenance capabilities. Requires a basic understanding of the interrelationships of circuits and associated systems. Exercises independent judgment in performing assigned tasks in conjunction with designated direction from Production Staff, Avionic Leads, Avionics/Com Technician IIIs, or Avionics Technician IIs. Uses common and complex test instruments in the performance of assigned duties. Maintains, repairs, and installs various types of electronic equipment and related devices. Applies basic technical knowledge of electronics principles in determining malfunctions and applies skill in restoring equipment operations. Must be able to work with limited supervision. Performs all other duties as assigned as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must have High School Diploma or have completed relevant military and/or vocational technical school curriculum.</li><li>Minimum of one year of actual Aircraft Avionics and/or GCS maintenance experience required.</li><li>Must have basic knowledge of basic and complex electronics maintenance and repair.</li><li>Must have basic knowledge of RFF systems, components, and accessories.</li><li>Must possess general understanding of technical publications related to Aircraft electronics maintenance.</li><li>Must know basic theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a thorough understanding of electrical and electronic principles.</li><li>Must be capable of using and reading blueprints, wiring diagrams, and data tables.</li><li>Must be eligible to gain and maintain one of the following IAT Level II certifications: CCNA Security, CySA+, GICSP, Security+ CE, SSCP, or GSEC, IAW DOD 8570.01-M commensurate with the assigned duties within 90 days of hire or after the second deployment.</li><li>Must be able to inspect and operate ground support and auxiliary equipment.</li><li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li><li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li><li>Must be able to Deploy to Forward Locations (other countries) as Directed by the Government.</li><li>Must be able to lift, carry and/or wear Military Issued Equipment in excess of 50 pounds for extended periods.</li><li>Must be able to speak, read, write, and understand English.</li><li>Must submit updated SF-86 within 30 days of hire start date.</li><li>Must have had an Active Secret US Government Clearance within the last 12 months.</li><li>Note: US citizenship is required to obtain a Secret clearance.</li><li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li><li>Must have current/active State Issued Driver s License.</li><li>Must have valid U.S. Passport with a minimum of two years remaining with at least two facing pairs (four total) of blank Visa pages.</li><li>Must be fully COVID-19 vaccinated with booster.</li><li>Accommodations may be available under limited circumstances.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>PRIMARY OBJECTIVE OF POSITION To assist the Sous Chef / Executive Sous Chef in the supervision of the kitchen team while participating in the food production. To ensure that any F&B event in his section provides the highest food quality consistent with cost control and profitability margins; hence maximise guest satisfaction and food profitability. All work is carried out in line with the hotel s guidelines, the departmental business plan, and The Rezidor Hotel Group s corporate guidelines and service concepts.</p><p>TASKS, DUTIES AND RESPONSIBILITIES Ensure proper amounts of food are in place for the daily service Be able to cover the duty of the Sous Chef in his absence Adheres to Rezidor Hotel Group s hospitality standards of food quality, preparation, recipes, and presentation Works with Chefs to ensure seasoning, portions, and appearance of food Ensures readiness and makes priorities in case of last minute changes Co-ordinates job tasks with staff in own section Provide on the job training as required Knows how to follow applicable laws regarding food safety and sanitation Supervises, prepares and properly sets up all food orders as they are received in accordance with recipes and proper presentation Ensures that spoilage and wastage is kept to a strict minimum Stores food in the proper way, covered & dated, using the First In First Out Follows proper safety, hygiene and sanitation practices at any time Works actively, co-ordinates the production and preparation of all food items within the assigned area and ensures a smooth and efficient operation Ensure that unused food is used in other section to avoid wastes Maintains the highest standard quality and portion control, prepares requisitions, checks expiry dates, identifies slow moving items and ensures that all items are properly stored & rotated by the section team Maintains all operating equipment, report & follow up on any repairs. Consults with Sous Chef for suggestions that might improve quality. Performs any other duties asked for by Sous Chef / Exec. Sous Chef Work as a team with other Sous Chef / Exec. Sous Chef to take every opportunity to learn and improve your skills in a Yes I Can service Supervises all Chefs & stewards within the designated section Be actively involved in keeping the food cost as per the budget Prepare weekly roster, controls over times of his section</p><p>HEALTH AND SAFETY Adheres to all health, sanitation, food safety rules and regulations Ensures that all potential / real hazards are reported & reduced immediately Fully understands the hotel s fire, emergency and bomb procedures Ensures that emergency procedures are practised and enforced to provide for the security and safety of guests and employees Keeps the highest standards of personal hygiene, dress, appropriate uniform, appearance and conduct Co-ordinates work and works in a safe manner that does not harm or injure self or others</p><p>MISCELLANEOUS Attends meetings and training required by the Sous Chef / Exec. Sous Chef Maintains own working area, materials and company property clean, tidy and in good shape Helps employees to achieve optimum quality Checks the restaurant reservations regularly Accepts flexible work schedule necessary for uninterrupted service to the food production function Continuously seeks to endeavour the knowledge of own job function Is well updated on, and possesses solid knowledge of the following: - Hotel fire, bomb and emergency procedures - Hotel health and safety policies and procedures - Restaurant corporate marketing and promotional programmes - Restaurant guests generating high business volume - Labour law rules & regulation Responsible Business: show involvement & motive your team to be interested in environmental and/or social issues by participating in Responsible Business hotel and departmental activities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum education: National academic qualifications</li><li>Minimum experience: 5+ years of relevant experience in Kitchen</li><li>Language skills: Very good command of written and spoken English</li></ul><p></p></section>
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<p><span>Position: </span><span>Director, Centre for Teaching & Learning (CTL)</span><br></p><br>
<p><span>Classification:</span> Director Level<br><span>Reports To:</span> Vice President for Academic Affairs <br><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br>
<p>Teaching and learning excellence is one of the University's principal strategic foundations and an essential enabler of every pillar of the RISE Strategy. Without it, research does not flourish, accreditation evidence is weak, students do not succeed, and employability outcomes disappoint. The Director of the Centre for Teaching & Learning is the person who builds, sustains, and continuously improves that foundation making this one of the most consequential academic leadership appointments AIU will make.</p><br> <p>For more information, visit: www.aiu.edu.kw<br></p><br>
<p><span>Department Profile</span></p><br>
<p>The Centre for Teaching & Learning (CTL) is AIU's institutional hub for teaching excellence, faculty development, and learning innovation. It operates under the Office of the VPAA and serves all five schools and the Foundation Programme working with over 120 full-time faculty and a growing adjunct complement. The CTL is newly established as one of AIU's strategic academic support centres under the Office of the Vice President for Academic Affairs. The Director serves as its founding leader, responsible for building the Centre's programmes, culture, partnerships, and institutional reputation from the ground up.</p><br> <p><span>The CTL carries three interconnected institutional mandates at AIU:</span></p><br>
<ol>
<li>Faculty Excellence & Development: Building a culture of teaching excellence across AIU through structured professional development, peer observation, new faculty induction, individual coaching, and the scholarship of teaching and learning.</li>
<li>Learning Innovation & Digital Education: Advancing instructional design, educational technology integration, and evidence-based pedagogy ensuring that every AIU course, regardless of modality, reflects current best practice and produces documented student learning outcomes.</li>
<li>Assessment, Accreditation & Institutional Evidence: Generating, curating, and maintaining the teaching and learning evidence that WSCUC accreditation requires the CTL Knowledge Repository, SLO assessment data, faculty development participation records, and the annual Teaching & Learning Impact Report.</li>
</ol> <p><span>Scope of Work</span><br></p><br>
<p>The Director of the Centre for Teaching & Learning provides strategic and operational leadership across five interconnected domains all of which must function simultaneously and reinforce each other. The Director is simultaneously a faculty developer, an instructional designer, an assessment specialist, a grant administrator, and an institutional evidence builder. The Director also serves as an institutional change leader, fostering a culture of continuous improvement, innovation, collaboration, and evidence-informed educational practice across all academic units. This is not a role for a specialist who does one of these well; it is a role for a leader who does all of them, and who can build a centre that extends their capacity through institutional culture and peer networks.</p><br> <p><span>Key Responsibilities</span></p><br>
<p><span>1. Faculty Professional Development</span></p><br>
<ul>
<li>Design, deliver, and continuously evaluate a structured, evidence-based faculty development programme across AIU covering evidence-based pedagogy, inclusive teaching, active learning, hybrid and online instruction, AI in teaching, student assessment design, and academic writing for publication</li>
<li>Lead the New Faculty Induction Programme each September a structured, multi-day orientation covering AIU's mission and RISE Strategy, the SLO assessment cycle, course file requirements, LMS and technology tools, academic freedom, shared governance, and the CTL's services</li>
<li>Establish and facilitate Faculty Learning Communities peer groups organised around shared teaching interests, disciplinary challenges, or pedagogical themes as the primary vehicle for sustained, collegial professional development</li>
<li>Coordinate and manage the peer observation of teaching cycle providing the framework, training observers, facilitating feedback conversations, and maintaining confidential records that support faculty development without functioning as a surveillance mechanism</li>
<li>Provide individual faculty consultations on course design, assessment strategy, student engagement, and teaching effectiveness functioning as a trusted advisor, not an evaluator</li>
<li>Develop and maintain the CTL professional development calendar, ensuring that sessions are scheduled at times accessible to all faculty including those with heavy teaching loads, offered in formats appropriate to different needs, and evaluated for effectiveness after each cycle</li>
<li>Coordinate academic leadership development workshops for Programme Coordinators, Department Chairs, Associate Deans and Deans in collaboration with the Office of Faculty Affairs.</li>
<li>Develop an institutional teaching certification pathway aligned with the UK Professional Standards Framework (Advance HE) or equivalent international framework.</li>
</ul> <p> <span>2. </span><span>Instructional Design & Educational Technology</span></p><br>
<ul>
<li>Lead instructional design support for AIU's academic programmes assisting Deans, Department Chairs, and individual faculty in designing courses that align learning outcomes with instructional activities and assessment methods, regardless of delivery modality</li>
<li>Advance AIU's capacity in online and hybrid course design building internal expertise, establishing course quality standards, and ensuring that digital learning experiences are as rigorous and engaging as in-person instruction</li>
<li>Coordinate with the CTO and Digital Transformation Office on educational technology adoption evaluating new tools for pedagogical value, training faculty in their use, and ensuring that technology serves learning goals rather than displacing them</li>
<li>Develop and maintain a practical institutional policy on the use of Generative AI in teaching and learning balancing innovation with academic integrity, and ensuring that faculty understand how to design assessments that remain valid in an AI-enabled environment</li>
<li>Build and maintain the CTL Knowledge Repository a curated collection of teaching resources, case studies, grant outputs, peer observation frameworks, and WASC evidence artefacts available to all AIU faculty and retained as institutional evidence</li>
<li>Work collaboratively with the Office of Graduate Studies in developing high-quality graduate teaching and supervision practices.</li>
<li>Support the design of microcredentials, executive education and lifelong learning initiatives where appropriate.</li>
</ul> <p><span>3. Student Learning Outcomes Assessment Training</span></p><br>
<ul>
<li>Coordinate AIU's institutional SLO assessment Training, working with the Assessment Coordinator and VPAA to ensure that faculty collect, analyse, and document PLO achievement data each semester using consistent, valid assessment methods</li>
<li>Train faculty in SLO/PLO design, assessment method selection, rubric development, and close-the-loop documentation transforming assessment from an administrative requirement into a genuine teaching improvement tool</li>
<li>Support the Assessment Coordinator in producing the Annual Institutional Effectiveness Report's teaching and learning section the evidence document that WSCUC requires</li>
<li>Maintain CTL records of faculty participation in assessment activities, professional development sessions, and peer observation</li>
<li>Conduct an annual Teaching & Learning Impact Report, documenting CTL programme participation rates, faculty satisfaction with CTL services, changes in student learning outcomes attributable to CTL interventions, and grant and award outcomes presented to the VPAA and Faculty Council each May</li>
<li>Coordinate workshops on authentic assessment in AI-enabled learning environments.</li>
<li>Collaborate with Quality Assurance in analysing institutional trends relating to student achievement and learning outcomes.</li>
</ul> <p><span>4. RISE Teaching & Learning Grant Programme Administration</span></p><br>
<ul>
<li>Administer the AIU Teaching & Learning Grant Program including the Teaching Excellence & Innovation Grant, the Undergraduate Research Integration Grant, and the Annual Award for Innovation in Teaching, managing the annual call for applications, review committee formation, awardee notification, fund disbursement, and completion report collection</li>
<li>Mentor the grant recipients through the implementation of their projects, providing consultations, connecting them with relevant expertise, and ensuring their work is disseminated to the broader faculty community</li>
<li>Organise the annual CTL Teaching & Learning Forum, AIU's flagship event for sharing teaching innovation, recognising grant recipients and award winners, and building the faculty community around shared commitment to excellence</li>
<li>Produce and maintain the CTL website and newsletter as a living resource for faculty, communicating available services, upcoming events, grant opportunities, and teaching resources in a format that invites engagement</li>
<li>Identify and apply for external funding opportunities, from Kuwait Foundation for the Advancement of Sciences (KFAS), regional higher education networks, and international foundations, to supplement the RISE grant budget and expand the CTL's programme capacity</li>
<li>Promote interdisciplinary educational innovation projects involving multiple Schools.</li>
<li>Publish annual summaries of funded projects highlighting institutional impact and transferable good practice.</li>
</ul> <p><span>5. Strategic Leadership & Institutional Partnership</span></p><br>
<ul>
<li>Serve as AIU's institutional voice on teaching and learning, advising the VPAA, Deans, and Faculty Council on evidence-based teaching standards, assessment practices, and faculty development priorities</li>
<li>Build and maintain partnerships across AIU's institutional functions, with the ALO for accreditation evidence, with the Assessment Coordinator for SLO cycle management, with the CTO for educational technology, with the Registrar for course quality data, and with Student Affairs for student success initiatives</li>
<li>Represent AIU in regional and international teaching and learning networks, including the POD Network, HERDSA, and GCC university teaching and learning forums, building relationships and bringing back best practice that benefits AIU faculty</li>
<li>Where a joint academic appointment is agreed, teach one course per year in a relevant discipline or in the scholarship of teaching and learning, maintaining personal credibility as a practising educator and eligibility to participate in Faculty Council</li>
<li>Contribute to AIU's WSCUC self-study, addressing faculty development, assessment, and teaching quality providing documented evidence of CTL activity and impact</li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<p>Doctoral degree (PhD or EdD) in Education, Higher Education Pedagogy, Instructional Design, Curriculum and Instruction, Educational Technology, or a closely related discipline required for joint academic appointment eligibility; strongly preferred for the administrative role.</p><br> <p><span>Experience</span></p><br>
<ul>
<li>Minimum seven (7) years of progressive experience in higher education, with at least three (3) years in a leadership role at a teaching and learning centre, faculty development office, or equivalent institutional function</li>
<li>Demonstrated experience leading or managing a Centre for Teaching & Learning, or equivalent institutional function, in a GCC university context</li>
<li>Documented experience designing and delivering faculty professional development programmes including workshops, learning communities, peer observation systems, and online development resources for diverse faculty audiences in a multicultural GCC environment</li>
<li>Proven experience in instructional design across multiple delivery modalities face-to-face, hybrid, and online with working knowledge of Canvas or equivalent LMS</li>
<li>Demonstrated experience with SLO/PLO assessment design, rubric development, and close-the-loop documentation in an accreditation context WASC, AACSB, or comparable quality framework experience is a significant advantage</li>
<li>Experience administering faculty development grants or awards managing competitive application processes, review committees, fund disbursement, and outcome reporting</li>
<li>Demonstrated experience supporting institutional strategic planning and organisational change within higher education.</li>
<li>Experience collaborating with academic quality assurance, accreditation, and institutional effectiveness initiatives.</li>
</ul> <p><span>Technical and Pedagogical Knowledge</span></p><br>
<ul>
<li>Deep, current knowledge of evidence-based pedagogy active learning, inclusive teaching, culturally responsive instruction, universal design for learning, and the scholarship of teaching and learning (SoTL)</li>
<li>Proficiency with Canvas (LMS) or equivalent platform both as a course designer and as a platform administrator supporting faculty adoption</li>
<li>Working knowledge of educational technology tools relevant to GCC higher education including AI tools for teaching and learning, audience response systems, digital assessment platforms, and collaboration tools</li>
<li>Knowledge of WSCUC accreditation standards particularly CFRs 2.3, 2.4, 2.5, 2.8, 2.9, and 3.3 and how CTL evidence maps to self-study requirements</li>
<li>Familiarity with the Advance HE Professional Standards Framework (PSF) or equivalent teaching quality framework is an advantage particularly for designing a faculty teaching qualification pathway</li>
</ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br>
<ul>
<li>The credibility to walk into a room of experienced faculty from diverse national and disciplinary backgrounds and be taken seriously not as a trainer, but as a peer colleague who happens to know more about pedagogy than most</li>
<li>The cultural intelligence to build trust and engagement in a GCC university where teaching culture, professional norms, and attitudes toward feedback vary significantly</li>
<li>Excellent English oral and written communication the ability to write clearly for different audiences, from a workshop handout to a WSCUC self-study section to a newsletter article that faculty actually read</li>
<li>Arabic language proficiency is an advantage particularly for engagement with Arabic-speaking Kuwaiti faculty and with external stakeholders including PUC</li>
<li>Strong programme management capability the ability to run multiple concurrent programmes (induction, grants, peer observation, forum, website, repository) without dropping any of them</li>
<li>Genuine intellectual engagement with teaching the Director of a CTL must be the institution's most enthusiastic advocate for the idea that teaching can always be better, and that better teaching produces better outcomes for students</li>
<li>Demonstrated ability to influence institutional culture without direct line authority.</li>
<li>Ability to build consensus among academic leaders with differing priorities.</li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Prior experience establishing or significantly expanding a CTL at a GCC university candidates who have built something from the ground up are particularly valuable given AIU's founding-director context</li>
<li>Fellowship of Advance HE (FHEA) or Senior Fellowship (SFHEA) demonstrating internationally recognised teaching quality credentials that can anchor a faculty teaching qualification pathway at AIU</li>
<li>Published research or professional thought leadership on teaching and learning in higher education particularly in GCC or Arab higher education contexts, or in the scholarship of teaching and learning (SoTL)</li>
<li>Experience managing AI-related teaching and learning policy including responsible AI use frameworks, assessment design in an AI-enabled environment, and faculty training on generative AI tools</li>
<li>Prior experience contributing to a WSCUC, QAA, AACSB, or comparable accreditation self-study in the teaching and learning or faculty development sections providing direct documentation skills that will accelerate AIU's WASC process</li>
<li>Familiarity with Kuwait's higher education context PUC requirements, Kuwaiti student characteristics, Kuwait Vision 2035 workforce priorities enabling contextually grounded programme design from day one</li>
<li>Experience in curriculum transformation.</li>
<li>Experience leading digital transformation.</li>
<li>Experience establishing institutional communities of practice.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<ul>
<li>A current curriculum vitae</li>
<li>A cover letter (maximum 3 pages) addressing three specific questions: (1) Describe a faculty development programme or centre initiative you personally designed and led in a GCC university, what was the starting state, what did you build, and how do you know it worked? (2) How do you build trust and engagement with faculty who are sceptical about CTL services, what is your strategy for turning opt-out faculty into advocates? (3) What is your vision for the AIU Centre for Teaching & Learning's role in the WASC accreditation process?</li>
<li>A brief teaching philosophy statement (maximum one page) not abstract, but specific: what do you believe about how university faculty learn to teach better, and how does that belief shape what you would do at AIU?</li>
<li>Contact details for three professional referees at least two of whom can speak to your centre leadership or faculty development work, and at least one of whom is a faculty member you have supported</li>
</ul> <p>Applications are reviewed on a rolling basis. The selection process includes a structured interview with the VPAA and a teaching and learning strategy presentation to a panel including the VPAA, two Deans, and a Faculty Council representative reflecting the shared governance principles that the CTL Dire</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Job Title: IT Support</span></p><br> <p><span><span>Classification:</span> Institutional Support</span><br><span><span>Reports To:</span> Technology Support Coordinator</span></p><br>
<p><span><span>Location:</span> Saad Al Abdullah, Kuwait</span></p><br> <p><span>About The American International University</span></p><br>
<p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br> <p><span>For more information, visit: www.aiu.edu.kw</span></p><br> <p><span><span>Job Summary</span><br>The IT Support Technician is responsible for providing frontline technical support to faculty, staff, and students at American International University (AIU). This role focuses on day-to-day troubleshooting, deployment, and maintenance of end-user technology, classrooms, laboratories, offices, academic software environments, and event-related IT systems. The position ensures a high level of service availability, responsiveness, and user satisfaction across the campus.</span></p><br> <p><span>Role Impact<br></span>This role directly supports the continuity of academic instruction and administrative operations by ensuring that technology issues are resolved promptly and learning and working environments remain fully functional. The IT Support Technician plays a key role in minimizing downtime, supporting classroom and laboratory readiness, enabling successful university events, and ensuring effective use of institutional technology resources for students, faculty, and staff.</p><br> <p><span><span>Key Responsibilities</span></span></p><br>
<p><u>IT Support & Helpdesk Operations</u></p><br>
<ul>
<li>Provide desktop and end-user support for PCs, laptops, printers, and peripherals across the university.</li>
<li>Install, configure, and set up new computer systems, hardware, and standard software images.</li>
<li>Diagnose and resolve hardware, operating system, and application issues in a timely and efficient manner.</li>
<li>Log, track, and resolve incidents and service requests using the IT Helpdesk Ticketing System (ServiceDesk Plus).</li>
<li>Support and train users on key university applications including Microsoft 365, Canvas LMS, and Banner SIS.</li>
<li>Assist students, faculty, and staff with login issues, access problems, and basic authentication-related troubleshooting.</li>
<li>Conduct IT orientation and onboarding support for new faculty and staff members.</li>
<li>Test and validate software updates, patches, and application deployments prior to or following rollout.</li>
<li>Printing Student and Staff ID Cards and granting necessary access.</li>
<li>Escalate unresolved or complex issues to the Technology Support Coordinator with appropriate documentation.</li>
</ul> <p><u>Classroom, Lab & Office Technology Support </u></p><br>
<ul>
<li>Support daily operations of classrooms, laboratories, meeting rooms, and offices to ensure technology readiness.</li>
<li>Assist with setup, testing, and troubleshooting of audio-visual systems, presentation equipment, and hybrid learning tools.</li>
<li>Perform pre-session checks to ensure systems are operational for classes, exams, and meetings.</li>
</ul> <p><u>Academic Software & Lab Environment Support</u></p><br>
<ul>
<li>Install, configure, and maintain academic and instructional software within computer laboratories in coordination with Academic Affairs and IT leadership.</li>
<li>Provide operational support for academic software platforms used in teaching and learning environments.</li>
<li>Assist students and faculty with software access, licensing issues, and application-related troubleshooting during lab sessions.</li>
<li>Ensure lab systems are configured consistently and remain compliant with academic and licensing requirements.</li>
<li>Support testing and validation of academic software updates prior to semester rollouts.</li>
</ul> <p><u>Endpoint Deployment & Asset Support</u></p><br>
<ul>
<li>Assist with deployment, imaging, configuration, and replacement of Windows 10/11 PCs, laptops, and shared systems.</li>
<li>Maintain and update IT asset inventory, including computers, peripherals, and assigned equipment.</li>
<li>Support ID card printing management systems and associated hardware as required.</li>
</ul> <p><u>User & System Administration</u></p><br>
<ul>
<li>Assist with domain access, user account creation, and email registration under established procedures.</li>
<li>Administer and maintain Active Directory accounts, group memberships, and basic permissions.</li>
<li>Support Microsoft 365 user accounts, email configuration, and collaboration tools.</li>
<li>Assist with user account setup, password resets, access requests, and basic identity-related troubleshooting.</li>
<li>Support faculty, staff, and students in the effective use of Microsoft 365, email, and collaboration tools.</li>
</ul> <p><u>Network & Infrastructure Support</u></p><br>
<ul>
<li>Assist with basic network connectivity troubleshooting and performance-related issues.</li>
<li>Support setup and management of laptops, projectors, and presentation equipment for classrooms and meetings.</li>
<li>Support System Administrator and Network Engineer with diagnostics and implementation of systems.</li>
</ul> <p><u>Event Technology & Technical Support</u></p><br>
<ul>
<li>Coordinate the setup, configuration, and testing of technical requirements for university events, workshops, forums, and special activities.</li>
<li>Provide on-site technical support during events to ensure uninterrupted operation of systems, presentations, and audio-visual equipment.</li>
<li>Perform basic analysis of event technical requirements and proactively identify necessary systems, equipment, and configurations based on event type, scale, and venue.</li>
<li>Demonstrate initiative in understanding requestor requirements and independently preparing appropriate technical solutions.</li>
<li>Coordinate with the Events Department, internal IT teams, and external vendors to deliver reliable event technology support.</li>
<li>Assist with setting up and teardown of event-related technology before and after events.</li>
</ul> <p><u>Time Attendance System Administration</u></p><br>
<ul>
<li>Support administration and operational use of the Time Attendance System (COSEC).</li>
<li>Generate payroll-related attendance reports and weekly faculty attendance reports as required.</li>
<li>Upload and maintain monthly shift schedules within the COSEC system based on approved rosters.</li>
<li>Implement approved shift changes and schedule updates requested by the HR Department.</li>
<li>Assist with troubleshooting attendance discrepancies and system-related issues in coordination with HR and IT leadership.</li>
</ul> <p><u>Documentation, Regulatory Compliance, and Continuous Improvement</u><br></p><br>
<ul>
<li>Document resolved issues, troubleshooting steps, and common fixes to support knowledge sharing.</li>
<li>Follow IT policies, SOPs, security guidelines, and service standards.</li>
<li>Identify recurring issues and suggest improvements to processes or configurations.</li>
</ul> <p><span>Key Competencies</span></p><br>
<ul>
<li>Strong troubleshooting and problem-solving skills</li>
<li>Practical knowledge of Windows, Mac and Linux operating systems, end-user hardware, and academic lab environments</li>
<li>Ability to support students and faculty in high-usage instructional settings</li>
<li>Basic understanding of networking, identity systems, and cloud-based productivity platforms</li>
<li>Customer-service mindset with clear communication skills</li>
<li>Ability to follow procedures, prioritize tasks, and work under supervision</li>
<li>Willingness to support extended hours during peak academic periods or events</li>
</ul> <p><span><span>Educational Qualifications & Certification</span></span></p><br>
<ul>
<li><span>Diploma or bachelor’s degree in computer science, Information Technology, or a related field.</span></li>
<li><span>Entry-level or relevant IT certifications are an advantage (e.g., Microsoft, CompTIA, or equivalent).</span></li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</p><br> <p>Applications will be reviewed on a rolling basis until the position is filled.</p><br> <p><span>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education.</span></p><br> </div>
<p><h4>Job description</h4>
<p>The Army Aviation GSE - Ground Support Equipment Mechanic diagnoses malfunctions and repairs ground support equipment.</p>
<p>Three (3) years of aviation GSE experience in the last six (6) years. Actual and recent aviation-related experience in the repair, modification, maintenance, and overhaul of related equipment being serviced and their associated components (APUs, etc).</p>
<p>Inspects and approves completed maintenance actions, solves repair problems by studying drawings, wiring diagrams and schematics, and technical publications.</p>
<p>Uses automated maintenance data systems to monitor maintenance trends, analyze equipment requirements, maintain equipment records, and document maintenance actions, and analyzes, diagnoses, and repairs GSE using conventional and digital multi-meters, voltmeters, ohmmeters, frequency counters, oscilloscopes, circuit card testers, transistor testers, and hand tools.</p>
<p>Maintains external fuel and grounding systems.</p>
<p>Performs scheduled and unscheduled maintenance on GSE - inspects, tests, and operates GSE to determine equipment serviceability and proper operation.</p>
<p>Services equipment with fuel, oil, water, coolant, hydraulic fluid, refrigerant, and compressed air.</p>
<p>Diagnoses mechanical and electronic circuitry malfunctions using visual and auditory senses, test equipment, and technical publications.</p>
<p>Disassembles and assembles malfunctioning GSE accessories and components.</p>
<p>Removes, disassembles, repairs, cleans, treats for corrosion, assembles, and reinstalls GSE components and accessories, stencils and marks GSE in accordance with technical publications, stores, handles, labels, uses, and disposes of hazardous materials and waste in accordance with all state, local, and federal environmental standards and regulations.</p>
<p>Prepares GSE for storage and mobility deployment; and operates, cleans, inspects, and services GSE towing vehicles.</p>
<p>Maintains vehicle records.</p>
<p>Maintains and updates paper and electronic equipment records.</p>
<p>Provides dispatch service for GSE, including positioning equipment to support aircraft maintenance and flying operations.</p>
<p>Practices good housekeeping, tool control, foreign object damage prevention, and safety at all times.</p>
<p>Performs other qualified duties as requested.</p>
<h4>Minimum requirements</h4>
<ul>
<li>High school diploma or equivalent.</li>
<li>U.S. military technical school or specialized training course is desired.</li>
<li>Three (3) years of aviation GSE experience in the last six (6) years. Actual and recent aviation-related experience in the repair, modification, maintenance, and overhaul of related equipment being serviced and their associated components (APUs, etc).</li>
<li>Valid U.S. passport required, and able to travel internationally with minimum 6 blank pages and two (2) plus years' validity on passport expiration date at the time of hiring.</li>
<li>Must be able to obtain and maintain facility Public Trust NAC-I. Note: U.S. citizenship is required for facility Public Trust NAC-I at this work location.</li>
<li>Able to pass CENTCOM medical requirements for deployment (attend CRC).</li>
<li>Must be able to obtain a Kuwait visa.</li>
</ul>
<h4>Knowledge & skills</h4>
<ul>
<li>Knowledge of inspection, servicing, troubleshooting, and repair of ground support equipment.</li>
<li>Knowledge of military publications (including electronic manuals), drawings, blueprints, microfilm, diagrams, and schematics is mandatory.</li>
<li>Knowledge of military and/or company forms required by work assignments.</li>
<li>Individual must be able to prioritize workloads to maintain schedules on assigned projects and is required to lead teams through more complex aircraft relevant tasks.</li>
<li>The incumbent receives technical guidance, as required, from supervisor or higher-level technician, will occasionally be required to lead teams through more complex aircraft relevant tasks, and may be required to make entries in aircraft logs and records.</li>
</ul>
<h4>Physical requirements</h4>
<ul>
<li>Must be able to walk and stand on level and/or inclined surfaces for extended periods throughout the day.</li>
<li>Must be able to climb stairs, ramps, ladders, and work stands.</li>
<li>Must be able to crouch, crawl, grasp or handle objects, use finger dexterity, bend elbow/knee and reach above/below shoulders.</li>
<li>May be required to lift heavy objects whose weight may exceed 50 pounds.</li>
<li>Must be able to type using a standard keyboard to communicate through e-mail and various software applications.</li>
<li>Will handle dirty parts and lubricants.</li>
<li>Will be required to wear proper personal protective equipment (PPE).</li>
<li>Must be able to pass a respirator physical and fit test qualification.</li>
<li>May be required to operate power vehicles, machinery, hand tools, ground support equipment, forklift, etc.</li>
<li>Must be able to lift/push/pull minimum of 50 pounds.</li>
<li>May work in maintenance shop or outside.</li>
<li>Must be able to work in a shop where the environment is drafty, noisy, and dirty.</li>
<li>May be exposed to extreme noise from operating equipment.</li>
<li>May be exposed to electrical shock hazards or work near moving mechanical parts or vehicles.</li>
<li>May be expected to work in austere environments and all-weather conditions.</li>
</ul>
<h4>Compensation details</h4>
<p>Not applicable.</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance.</li>
<li>Paid time off and holidays.</li>
<li>Retirement benefits (including 401(k) matching).</li>
<li>Educational reimbursement.</li>
<li>Parental leave.</li>
<li>Employee stock purchase plan.</li>
<li>Tax-saving options.</li>
<li>Disability and life insurance.</li>
<li>Pet insurance.</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a collective bargaining agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Additional information</h4>
<p>Original posting: 06/10/2026 - Until filled.</p>
<p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p>
<p>The company is proud to be an equal opportunity employer. Hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<div ><p ><strong><span ></span></strong></p><div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p ><span >The Country Manager has overall accountability for the short- and long-term plans that ensure long-term success and profitability of the company.</span></p><p ><span >This will be achieved by building a strong functional team that has the appropriate direction and leadership to ensure that the strategic and operating plans are developed and implemented according to local regional and global strategic direction.</span></p><p ><strong><span ></span></strong></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p ><strong><span >Service:</span></strong></p><ul><li><span >To enable and manage the achievement of service performance that meets or exceeds customer expectations and differentiates DHL from the competitors.</span></li><li><span >To ensure regional and global service standards are met or exceeded.</span></li></ul><p ><span ></span></p><p ><strong><span >Customer Relations:</span></strong></p><ul><li><span >To liaise with key and strategically important customers at the appropriate level to ensure customer retention, development and growth of new business.</span></li><li><span >To be sensitive to emerging customers and market requirements.</span></li><li><span >To ensure the improvement of Customer Satisfaction over time through customer service initiatives and strategies delivering best-in-class service</span></li></ul><p ><span ></span></p><p ><strong><span >Representation:</span></strong></p><p class="MsoListParagraph" ></p><ul><li><span >To create, maintain and develop a favorable DHL image with its various influential audiences such as NGOs, partners, industry bodies and governments to facilitate the company's growth and development.</span></li></ul><p ><span ></span></p><p ><strong><span >Business Performance & Result</span></strong></p><p ></p><ul><li><span >To ensure that the annual business plan including revenue, cash flow, profit and service levels are met, and corrective action is taken to rectify any negative variance.</span></li></ul><p ><span ></span></p><p ><strong><span >Direction & Leadership:</span></strong></p><ul><li><span >Determine local Country/ Country Group short- and long-term strategies and market approach within overall regional context.</span></li><li><span >To provide strong leadership to ensure agreed strategies and goals are communicated and effectively implemented.</span></li><li><span >To contribute to regional direction, ensuring that local environmental factors are taken into consideration in the setting of regional strategies and policies.</span></li><li><span >To regularly and actively chair the Senior Management Team.</span></li></ul><p ><span ></span></p><p ><strong><span >Group Participation:</span></strong></p><ul><li><span >To ensure close co-ordination of strategic activities with Solutions and Intercontinental business as well as GCS.</span></li><li><span >To actively promote exchange of expertise and communication with other DHL and DPWN units</span></li><li><span >To promote and participate in cross-BU activities and leverages synergies with other DPWN divisions</span></li></ul><p ><span ></span></p><p ><strong><span >Commercial:</span></strong></p><ul><li><span >To ensure the development of new business and maintenance of existing business in line with the Region’s profitability and growth targets.</span></li><li><span >To ensure revenue yield enhancement and market share growth through the development and implementation of pricing and marketing plans.</span></li><li><span >To ensure sales strategies and enabling tactics, drive both acquisition and retention of revenue throughout the DBU, Regular and Local Advantage revenue channels.</span></li><li><span >To actively monitor the market, ensuring full awareness of competitors’ strategies and actions.</span></li></ul><p ><span ></span></p><p ><strong><span >Operations:</span></strong></p><ul><li><span >To ensure the provision of the fastest, most reliable and secure global door-to-door express transport service in the market in the most cost-effective manner.</span></li><li><span >To ensure the planning and implementation of strategies to improve service and transit time performance whilst managing costs.</span></li><li><span >To manage the effective implementation and use of appropriate technology in all sections of the service chain, in order to enhance service and improve productivity.</span></li></ul><p ><span ></span></p><p ><strong><span >Information Services:</span></strong></p><p ></p><ul><li><span >To ensure the provision of professional and stage-of-the-art Information Services, enabling the business to obtain competitive advantage.</span></li></ul><p ><strong><span >Human Resources:</span></strong></p><ul><li><span >To ensure the provision of HR advice and services that drive and reinforce DHL’s culture and business strategies.</span></li><li><span >To ensure the provision of a supportive working environment suitable to achieving business objectives</span></li><li><span >To implement and drive regional and local recognition and reward programs.</span></li></ul><p ><span ></span></p><p ><strong><span >Business Planning:</span></strong></p><ul><li><span >To develop annual business plans that support the agreed strategies, improve market share and service levels, as well as meeting the expected financial contribution levels to the network.</span></li><li><span >To continually review and improve business processes to improve productivity and add value to DHL services.</span></li></ul><p ><span ></span></p><p ><strong><span >Financial Management:</span></strong></p><ul><li><span >To ensure the financial wellbeing of the company from a legal, statutory and DHL management perspective.</span></li><li><span >To set, review, and implement capital and revenue budgets.</span></li><li><span >To ensure that cost control programmes are effectively implemented to manage unit costs.</span></li><li><span >To improve liquidity through good capital and debtor management</span></li></ul><p ><span ></span></p><p ><strong><span >Change Management:</span></strong></p><ul><li><span >To develop and implement change projects based on technological and industry change directions/trends.</span></li><li><span >To drive and implement local integration (Note significant project may take a few years)</span></li></ul><p ><span ></span></p><p ><strong><span >Administration:</span></strong></p><p ></p><ul><li><span >To ensure the provision of suitable facilities and fleet in compliance with local statutory requirements in a cost-effective manner.</span></li></ul><p ><span ></span></p><p ><strong><span >Organization Climate:</span></strong></p><ul><li><span >To develop an organizational culture that nurtures and encourages service excellence, quality and a ‘can do’ mindset.</span></li><li><span >To manage the improvement of Employee Satisfaction over time and work towards positioning as an employer of choice.</span></li><li><span >Create a culture of change and continuous improvement to achieve long-term success.</span></li></ul><p ><span ></span></p><p ><strong><span >People Management:</span></strong></p><ul><li><span >Determine organization structure, roles and responsibility and performance targets for the function.</span></li><li><span >Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span >Develop team spirit and multitasking capabilities within the team.</span></li><li><span >Plan, organize and direct an efficient and effective function.</span></li><li><span >Develop IKOs/KPIs with team members and monitor individual performance.</span></li><li><span >Responsible for complying with talent management and performance process.</span></li><li><span >Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.</span></li></ul><div><font face="Delivery, sans-serif"><span ><br></span></font></div><p ><strong><span ></span></strong></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >5 to 7 years DHL experience managing large teams of people. In addition to prior experience in at least two core DHL functions at a senior level.</span></li><li><span >Good knowledge of Kuwait Market.</span></li><li><span >Broad understanding of all functional aspects of the business and prior experience managing a complete profit and loss entity.</span></li><li><span >High degree of commercial and business acumen and an understanding of the external economic environment and how this may affect DHL's short- and long-term planning</span></li><li><span >Languages: high level of proficiency in </span><span >Arabic and English.</span></li><li><span >Highly proficient communication skills, spoken and written.</span></li><li><span >Solid background in the Air Express or Logistics industry.</span></li><li><span >Commercial awareness of the transportation industry, aviation and regulatory issues.</span></li><li><span >Negotiation experience.</span></li><li><span >Presentation skills.</span></li><li><span >Software skills (Microsoft applications, internet user skills, etc).</span></li><li><span >Ability and willingness to travel.</span></li><li><span >Experience in managing significant change programs and working within a matrix environment.</span></li><li><span >Experience of networking among local businesses, government and community leaders.</span></li><li><span >International business experience, working and living in multicultural and multi-racial environments.</span></li></ul><p ><span ></span></p><p ><span ></span></p><p ><span ></span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Our Offer:</span></strong></p><p ></p><ul><li><span >Strong career support in an international environment.</span></li><li>Great culture and colleagues.</li><li>Multifarious benefit program.</li></ul><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p></div></div><br><br>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-08-12&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-TX-EL PASO-M2 ~ 7201 Montana Ave ~ BLDG M2&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>DoD Clearance: Secret&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Active and existing security clearance required on day 1<br><br><p>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.</p><br><br><br><p><b>What You Will Do :</b></p><br><br><p>The MIR will provide in-depth system knowledge and field experience related to the theory of operation and troubleshooting skills required to resolve complex Patriot missile system Major End Items (MEI) electronic and mechanical problems. The MIR will provide day-to-day execution on the Kuwait Patriot TA program as well as demonstrate the ability to perform depot level diagnostic, fault isolation, cleanup and repair capability for Patriot Weapon System MEIs. The MIR must affect all electronic repairs on location with detailed system knowledge, the ability to use all the hardware and software tools currently available to Organizational and Intermediate Maintenance.</p><br><br><p>This position also requires logistics experience as the role is to provide logistics support and services, logistics provisioning, analysis, data, and guidance. This position will also require tracking parts and incorporate in the Next Higher Assemblies (NHA) and assets installed into baselined Major Equipment Items (MEI). The logistics MIR will be the main focal point for the creation of the estimate Bill of Material (BOM) by coordinating with hardware, maintenance and other functions involved with the final priced Bill of material (BOM).</p><br><br><br><p><b>This position is located in Kuwait.</b></p><br><br><br><p><b>Qualifications You Must Have :</b></p><br><br><ul><li>Successful completion of a Patriot System Intermediate Maintenance Course for MOS 27X/94S/140L/916A or an equivalent course of instruction on a similar electronic system conducted by the military or the system contractor</li><li>Demonstrated 4 years of field maintenance experience troubleshooting, fault isolation, repair, and functional verifications of the Patriot Air Defense system or similar electronic systems using maintenance diagnostics, unit self-tests, BITE, tools and available test equipment</li><li>Demonstrated experience with Department of the Army Modification Work Order (DAMWO) installations, to include system integration and checkout</li><li>Secret Security Clearance required</li><li>Advanced knowledge of Microsoft Office software.</li><li>Experience creating tailored reports in Microsoft Excel from external and often compiled data sources.</li><li>Advanced experience using inventory, maintenance, and baseline configuration control database software systems.</li><li>Ability to read and understand technical drawings.</li><li>Experience with spares analysis and procurement.</li><li>Familiarity with Turn Around Time (TAT) analysis.</li></ul><br><p><b>Qualifications We Prefer:</b> </p><br><br><ul><li>Above qualifications plus five (5) years Patriot Depot Forward maintenance experience</li><li>Demonstrated experience with Raytheon Quality Control procedures</li><li>Demonstrated experience of the Patriot refurbishment, modification, and Enhanced Deep Maintenance</li><li>Experience using program management tools such as Earned Value Management System (EVMS), Integrated Master Plan (IMP) / Integrated Master Schedule (IMS), Risk and Opportunity Management or similar business processes</li><li>Demonstrated experience with Contractor Logistics Support</li><li>Demonstrated comprehensive planning skills</li><li>Exceptional judgment and decision-making skills</li><li>Strong interpersonal skills with special focus on achieving active participation of appropriate individuals across the business</li><li>Proficient with Microsoft Office and Project</li><li>Demonstrated experience with training of team members</li><li>Previous experience in International Patriot FMS Programs</li><li>Experience living and working in an overseas location</li><li>Raytheon Six Sigma Certified</li></ul><br><p><b>Required Education:</b></p><br><br><br><p>Bachelor’s Degree with 5 years of related experience, or Associates Degree with 8 years’ experience or HS Diploma/GED with 12 years of related experience. </p><br><br><br><p><b>What We Offer:</b></p><br><br><p>Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.</p><br><br><br><p><b>Additional Information:</b></p><br><br><br><p>Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products</p><br><br><br><p>#Patriot</p><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>
<p><br></p><p>Reports to the TLSF Manager. Responsible for the full spectrum of maintenance operations; oversee Go/No-Go Testing of all government furnished equipment retrograded from the forward deployed sites for redistribution. Manages refurbishment programs for deep cleaning, upgrade, repair and configuration of IGX and other electronic systems. Directs and supervises Maintenance Support Teams (MST) supporting communication towers, telephony switching systems, and other communication systems. Manage field and sustainment maintenance to all strategic communications systems under the command of the 160th Signal Brigade, its subordinate units and the RCC. Monitors production for compliance with scheduling directives, cost factors, and standards. Develops performance standards, conducts employee counseling, and makes suggestions for formal and informal performance appraisals. Manages the calibration of Government Furnished Property (GFP) test equipment assigned to the Program. Directs, controls, and supervises antenna and tower maintenance in their respective countries, or areas they may be deployed too. Plans and coordinates scheduled maintenance visits for antenna/towers as required. Responsible for providing trip reports to the TLSF Manager as work is performed and completed. Performs a variety of duties pertaining to the operation, maintenance and repair of antennas and associated mounting hardware, tower systems, waveguide, lighting equipment and grounding systems. Will be responsible for accountability of Government Furnished Property (GFP) in their possession or under their control.</p><p>Program: OMDAC-SWACA</p><p>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Responsibilities</p><p>Provides guidance and mentoring to personnel assigned to the section. Processes Purchase Requests required to support daily maintenance operations. Reviews receipt, control and processing of work orders. Collects and analyzes data necessary to manage resources. Monitors material stock level to support maintenance activities. Advises the Program Management of the status of work orders and scheduling of maintenance schedule. May be required to prepare and present briefs on maintenance-related activities. Maintains situational awareness of logistics and maintenance activities at all operational sites, including the status of any operational, maintenance, and resource issues, including the glide path for the resolution of any of these issues. Manage and monitor the Test, Measurement and Diagnostic Equipment (TMDE) Repair and Calibration program. Ensures obligations are being fulfilled as per the Performance Work Statement (PWS). Monitors staffing levels and creates projections to ensure proper manning is maintained in all situations; to include adequate coverage during vacation/holiday periods and for replacement of personnel who are projected to depart. Provides direct communication and coordination with associated military counterparts (such as Brigade S-4 and S-3) to facilitate mission support. Establishes rapport and effectively maintains liaison and coordination between the working elements of the department, management, customers and staff. Help develop best/alternative solutions to maintain smooth operations. Will work with and in conjunction with other departmental sections to accomplish all required taskings. Supervises and directs the Antenna Maintenance Support Team (AMST) in the performance of on-site and off-site routine and emergency maintenance support on towers, antennas, transmission lines and associated equipment. Perform quality assurance/quality control inspections on work performed. Performs organizational level repair maintenance through off-site general Support maintenance of support equipment including disassembly, testing, fault isolation and piece part replacement. Also performs technical inspections to determine maintenance requirements and approximate repair costs. Coordinates with sites and Operations and Maintenance staff in scheduled/unscheduled maintenance to ensure maximum system availability is maintained. Conducts, attends, and prepares for meetings and briefings as required. Performs other duties and assignments assigned.</p><p><b>Qualifications</b></p><p>Security Clearance: Ability to obtain a National Agency Check with Inquires (NACI) in order to obtain a Common Access Card (CAC). Ability to obtain and maintain a Secret level security clearance is preferred.</p><p>Education / Certifications:</p><p>One-year related experience may be substituted for one year of education if a degree is required. High School diploma or GED required. Cardiopulmonary Resuscitation (CPR) Training & Certification ( Provided by the contract. ) Tower training: Tower Safety & Rescue; Height & Harness Safety Course or equivalent Requires a training certificate which meets one of the following requirements: OSHA 1910 ( Fall Protection Requirements ) OSHA 1926 ( Fall Protection Requirements ) ANSI/ASSE Z359</p><p>Experience:</p><p>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree for three years general experience. Experience with a customer service-oriented company. 3-5 years of supervisory preferred. Must have knowledge and comply with OSHA 29 CFR Standard 1PHONE_NUMBER for all tower and antenna work. Must have the ability to comprehend and interpret complex technical data. Must have familiarity with logistical, maintenance, and purchasing operations. Must be familiar with maintenance operations, transportation, logistical, supply and services, military operations. Experience with a customer service-oriented company.</p><p>Skills & Technology Used:</p><p>Proficiency in using a computer - desktop or laptop. Proficiency in using Microsoft productivity software. Proficiency in using Email client software. Other software / work management tools as directed Harness and fall protection equipment</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Ability to obtain a National Agency Check with Inquires (NACI) in order to obtain a Common Access Card (CAC).</li><li>Ability to obtain and maintain a Secret level security clearance is preferred.</li><li>High School diploma or GED required.</li><li>Cardiopulmonary Resuscitation (CPR) Training & Certification ( Provided by the contract. )</li><li>Tower training: Tower Safety & Rescue; Height & Harness Safety Course or equivalent</li><li>Requires a training certificate which meets one of the following requirements: OSHA 1910 ( Fall Protection Requirements ) OSHA 1926 ( Fall Protection Requirements ) ANSI/ASSE Z359</li><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree for three years general experience.</li><li>Experience with a customer service-oriented company.</li><li>3-5 years of supervisory preferred.</li><li>Must have knowledge and comply with OSHA 29 CFR Standard 1PHONE_NUMBER for all tower and antenna work.</li><li>Must have the ability to comprehend and interpret complex technical data.</li><li>Must have familiarity with logistical, maintenance, and purchasing operations.</li><li>Must be familiar with maintenance operations, transportation, logistical, supply and services, military operations.</li><li>Proficiency in using a computer - desktop or laptop.</li><li>Proficiency in using Microsoft productivity software.</li><li>Proficiency in using Email client software.</li><li>Other software / work management tools as directed</li><li>Harness and fall protection equipment</li><li>Must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</li></ul>
<p><h4>Job description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Member will perform and inspect organizational and intermediate level maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply basic technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers’ manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.</p>
<p>Member will inspect, service, repair, and overhaul aircraft, aircraft engines, and other critical components to ensure airworthiness. Repair, replace, and rebuild aircraft structures, landing gear, power plants/trains, fuel systems, and functional components using hand tools, power tools, welding equipment, rivet guns, and drills.</p>
<p>Inspect and repair power plant malfunctions, including cracked components, oil leaks, etc.; diagnose malfunctions, isolate causes and correct breaks; test engine operations, use test equipment to locate source of malfunction(s). Replace/repair damaged components and remove engine/major components from aircraft, using hoist or other lifting devices; disassemble and inspect parts for wear, warping, or other defects; repair/replace defective engine components and reassemble and install engines in aircraft; adjust, repair, or replace instruments, ADP flight controls, electrical/electronics, fuel/oil systems and associated aircraft accessories.</p>
<p>Perform aircraft services to include engine flushing/cleaning, parts lubrication, and required maintenance checks. May specialize in repair and modification of engines, structural components, precision repair, functional spare parts, and assemblies. Recommend revisions to maintenance procedures to improve efficiency and ensure quality workmanship.</p>
<p>USAF equivalent position is Aircraft Mechanic Apprentice.</p>
<h4>Essential responsibilities</h4>
<ul>
<li>Performs all daily launch/recovery duties in support of operational requirements.</li>
<li>Applies logic and good judgment, understands basic technical order diagrams and procedures, and uses test equipment for analysis of airframes, engines, flight controls, pneudraulic, fuel, electrical/electronic systems, and problems.</li>
<li>Supports aircraft utilization and maintenance activity schedules. Maintains accurate parts inventory during all maintenance activities. Performs maintenance and repair tasks and ensures their successful completion.</li>
<li>Services, repairs, and overhauls aircraft equipment, engines, and sub-systems to ensure serviceability. Repairs, replaces, and rebuilds aircraft structures, landing gear, power plants, fuel systems (including tanks and fuel/metering control systems), and functional components using hand tools, power tools, welding equipment, rivet gun, drills, and other tools.</li>
<li>Inspects and repairs power plant (engine) malfunctions, including cracked components, oil leaks, etc. Diagnoses malfunctions, isolates causes and corrects breaks. Tests engine operations, using testing equipment to locate source(s) of malfunction. Replaces and repairs damaged components, uses hand tools, gauges, and test equipment to complete repairs.</li>
<li>Removes engine and major components from aircraft equipment, using hoist or other lifting devices. Disassembles and inspects parts for wear, warping, or other defects. Repairs and replaces defective engine components and reassembles and installs engine in aircraft.</li>
<li>Adjusts, repairs, or replaces instruments, flight control, electrical/electronic, fuel/oil systems and aircraft accessories. Performs aircraft and vehicle services, including engine wash/cleaning, parts lubrication, and maintenance checks.</li>
<li>May service engines and airframe components at flight line operations making repairs, short of overhaul, required to ensure aircraft safe operating conditions. May specialize in repair and modification of engines, structural components, precision repair, functional spare parts, and assemblies.</li>
<li>Must be able to work with little-to-no supervision.</li>
<li>Performs all other duties as assigned as requested.</li>
</ul>
<h4>Minimum requirements</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of one year of actual aircraft mechanic maintenance experience required.</li>
<li>Must have basic knowledge of basic and complex mechanical maintenance and repair.</li>
<li>Must possess basic knowledge of technical publications related to aircraft mechanical maintenance.</li>
<li>Must know theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a basic understanding of applicable systems.</li>
<li>Must be able to inspect and operate ground support and auxiliary equipment.</li>
<li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li>
<li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must have current/active state issued driver’s license.</li>
<li>Must be able to acquire and maintain a valid flight-line government driver’s license.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>Licensed by the FAA as an airframe and powerplant mechanic.</li>
<li>RPA deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Aircraft mechanic experience within the last 10 years.</li>
<li>MQ-9 experience as an aircraft mechanic.</li>
<li>MQ-9 aircraft composite repair/replacement experience.</li>
<li>Highly desired to have a U.S. passport valid for an additional two years with at least two facing pairs (four total) of blank visa pages.</li>
</ul>
<h4>Compensation details</h4>
<p>34.17</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a collective bargaining agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Additional information</h4>
<p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview **This position will be physically located in Kuwait in support of LOGCAP** Under supervision of Fire Protection Systems Supervisor, performs routine and emergency maintenance of electronic intrusion alarm systems and equipment, components, and subsystems, to include conductor splicing and terminating on associated systems. Performs major and minor installation and repairs to circuit boards, circuit breakers, transformers, filters, batteries, rectifiers, and associated components and accessories. Performs in secure-, critical-, and sensitive-designed areas under control of the U.S. Army IAW contract requirements. Ensures routine and emergency maintenance on the fire alarm systems and peripheral equipment, components, and subsystems in the Area of Responsibility (AOR) are performed IAW NFPA 72 and UFC3-600-01, as well as other model building codes as directed .Reviews the inspections, testing, and repair of fire alarm control panels, initiating, indicating, and monitoring devices Ensures testing, and maintenance on fire suppression systems consisting of wet pipe sprinkler, pre-action sprinkler, FM200 clean agent systems, fire pumps, and associated equipment are performed IAW NFPA 25, NFPA 2001 and UFC 3-601-02, as well as other model building codes as directed . Performs in secure, critical, and sensitive designed areas under control of the U.S. Army in accordance with contract requirements. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Provides direction in the accomplishment of the maintenance and repair of systems associated with fire detection, suppression and other equipment that is a component part of the overall fire protection system + Performs inspection, testing and maintenance of fire protection systems IAW UFC 3-601-02 using NFPA 72 and NFPA 25 as guidelines, as well as other model building codes as directed. + Utilizes test equipment and meters such as voltmeters, ammeters, telephone test sets, smoke detector sensitivity testers, and wire tracing equipment, and others for locating and diagnosing equipment, distribution, and control system malfunctions. + Utilizes computer software to program fire alarm control panels and perform load calculations for installed systems + Utilizes various hand tools, shop tools, and equipment in accomplishing repairs and maintenance of these systems and components. + Troubleshoots and repairs fire protection circuits and equipment. Repairs or replaces defective components. + Requests and maintains accountability for parts, tools, equipment and materials required for work performance and work assignments. + May be required to conduct both routine and emergency services after normal work periods. + Performs the majority of work in the sensitive and secure areas of military installations and facilities in accordance with the established security procedures of the U.S. Army and contract requirements + Responsible for safe operation, cleanliness and operator maintenance of assigned vehicle. + Prepares and completes requires work documents. + Complies with safety/environmental standards and safe work practices + Acts as Subject Matter Expert for the AOR fire alarm/suppression systems + Provides recommendations to the US Government for the need for new systems and repairs. + Performs other duties as assigned Qualifications + Minimum Qualifications: + Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. + Qualifications have to meet the criteria as outlined in UFC 3-601-02. Recognized journeyman or craftsman-level qualification for fire alarm systems. Examples include, but are not limited to, certification in Fire Alarms (NICET level III, Water Suppression (NICET Level III), and Special Hazards Suppression Systems (NICET Level III), formalized labor organization-based journeyman training, valid current qualification of license from any state, and factory training. + Associates degree and two years experience or High School Diploma and six years experience that can be documented. Examples include: previous job descriptions, DD214 and Military/Civilian Performance reports, job experience letter on company or corporate letterhead from previous employers. + A valid driver’s license and the ability to obtain a U. S. Government Motor Vehicle Operator’s License and host nation Driver’s License, is required. + Must be CAC eligible and/or able to obtain a Common Access Card (CAC) + Must be a U.S. Citizen + Experience: + A minimum of 5 years of fire detection and signaling systems experience, which MUST include: At least 33 months of fire alarm systems experience, including installation, maintenance, inspection, testing, commissioning, technical system estimating and sales, plan preparation, code compliance review, project management, and/or technical business management. + Must be able to provide and evaluate documents detailing deficiencies and corrective action. + References and previous employers contact information must be provided for verification purposes. + May be required to formulate project timelines. + Skills: + Must have the ability to evaluate fire detection/suppression installations to determine corrective action. + Must have sufficient knowledge of English to understand technical instructions and documents and accomplish work from these documents. MIRCOM PRO 2000, VESDA, and Chemetron Suppression Systems factory training desired (or equivalent). + Excellent organization and communications skills, both written and verbal, are required. + Must be computer literate in all aspects of Microsoft Office . + Supervisory Responsibilities: + Supervises a section of 11 technicians including required reporting and submission of inspection reports and required contract documentation. + Working Conditions: + Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. + Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). + Includes some industrial production environment conditions as well. + Physical Requirements: + Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. + Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. + Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. + Must comply with all Fire and Safety Regulations and post policies. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview ***This position is physically located in Kuwait in support of LOGCAP*** Under supervision of the Service Desk Supervisor and/or Manager, The Service Desk, Lead will support the Service Desk Supervisor in operating a walk-in and call-in Work Order Reception Desk. This position provides the Service Desk Lead the opportunity to gain experience in supervising, coordinate, and overseeing the daily Service Order Reception Center operation. This position reports to the Service Desk Supervisor and/or Manager and may exercise general supervision of Service Desk Senior and Technicians. Ensures personnel correctly capture data on maintenance work order requests and preventative maintenance inspection forms for upload into the Computer Maintenance Management System. Must have a home-country Driver’s License, and be able to acquire a U.S. Government Driver’s License Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Provides appropriate training to Service Desk Seniors and Service Desk Technicians. + Provides guidance and assistance to personnel in accomplishing their assigned duties and responsibilities. + Ensures excellent customer service in addressing questions, complaints and requests in a tactful manner via telephone, email and face-to-face interaction. + Enforces compliance with PWS and all applicable SOPs, PIOPS and IOPS. + Ensures the reliability, completeness, and accuracy of the CMMS database. + Oversees the preparation of CDRLs and other required/special reports. + Monitors and provides work order status information to the Production Control Manager and/or Operations Manager for reporting to higher management + Set priorities, plan and organize tasks. + May be required to work rotational schedules. Example: Day, Mid or Night shift. + May be asked to work at different locations per mission requirements. + Plan and provide day-to-day guidance to accomplish the mission. + Understand and improve the strengths and weakness of your team. + Deal effectively with difficult customers. + Anticipate and manage change and make it work for the team. + Pay attention to detail, set, enforce and maintain high standards. + Obtain further information for incomplete documents. + Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. + May perform duties as the Service Desk Supervisor during his/her absence. + Performs other duties as assigned Qualifications + Education/Certifications: + One year related experience may be substituted for one year of education, if degree is required. + High School Diploma or equivalency. Some college courses in business or related field preferred. + OCN Requirements: + Must be able to obtain Installation Access Card (IAC) + Experience: + At least five (5) years of experience in direct customer service communications. + Approximately two (2) years of work in a Service Desk or Customer Service environment. + Approximately three (3) years of experience in a leadership role. + Skills: + Experience of working in a Service Desk or Customer Service environment + Must have a good command of the English language in order to provide effective phone, desk-side and email support + Previous supervisory, team leading or management experience + Ability to work effectively and exercise sound business judgment in a team environment, as well as independently. + Demonstrate ability to deal with all employees and external customers while conveying a positive service oriented attitude. + Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources. + Knowledge of principles and processes for providing customer and personal services. + Strong interpersonal and negotiation skills. + Collaborative work style fostering cooperation and teamwork. + Handle confidential company and employee information with complete discretion. + Prioritize responsibilities to handle a demanding workload + Ability to work under pressure + Ability to communicate in English – Able to use the language fluently and accurately on all levels normally pertinent to professional needs. Can understand and participate in any conversation within the range of his experience with a high degree of fluency and precision of vocabulary. Would rarely be taken for a native speaker but can respond appropriately even in unfamiliar situations. Errors of pronunciation and grammar are quite rare. Can handle formal interpreting from and into the language. + English reading Ability - Able to read all styles and forms of the language pertinent to professional needs. With occasional use of a dictionary, can read all material in his special field including official and professional documents and correspondence. Can read reasonably legible handwriting without difficulty. + English writing ability - Can draft official correspondence and reports in a special field. Control of structure, spelling and vocabulary is adequate to convey the message accurately, but style may be quite foreign. All formal writing needs to be edited by an educated native speaker. + Intermediate proficiency in Word, Excel, and Outlook applications. + High-level organizational and planning skills to efficiently and accurately manage workflow. + Ability to read, analyze, and interpret reports and documents + Supervisory Responsibilities: + The Service Desk, Lead will have direct oversight of Service Desk, Seniors and Service Desk Technicians. + Working Conditions: + Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. + Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). + Includes some industrial production environment conditions as well. + Physical Requirements: + Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. + Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. + Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. + Must comply with all Fire and Safety Regulations and post policies. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<p><h4>Job summary</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Member will perform and inspect organizational and intermediate level electronic maintenance and modifications on RPA systems and support equipment, as required. Lastly, this position requires an individual that can apply basic technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers’ manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.</p>
<p>USAF equivalent position is Avionics Technician Apprentice.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Applies basic technical knowledge to solve unusually complex problems that affect operational and maintenance capabilities.</li>
<li>Requires a basic understanding of the interrelationships of circuits and associated systems.</li>
<li>Exercises independent judgment in performing assigned tasks in conjunction with designated direction from production staff, avionic leads, avionics/com technician IIIs, or avionics technician IIs.</li>
<li>Uses common and complex test instruments in the performance of assigned duties.</li>
<li>Maintains, repairs, and installs various types of electronic equipment and related devices.</li>
<li>Applies basic technical knowledge of electronics principles in determining malfunctions and applies skill in restoring equipment operations.</li>
<li>Must be able to work with limited supervision.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of one year of actual aircraft avionics and/or GCS maintenance experience required.</li>
<li>Must have basic knowledge of basic and complex electronics maintenance and repair.</li>
<li>Must have basic knowledge of RFF systems, components, and accessories.</li>
<li>Must possess general understanding of technical publications related to aircraft electronics maintenance.</li>
<li>Must know basic theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a thorough understanding of electrical and electronic principles.</li>
<li>Must be capable of using and reading blueprints, wiring diagrams, and data tables.</li>
<li>Must be eligible to gain and maintain one of the following IAT Level II certifications: CCNA Security, CySA+, GICSP, Security+ CE, SSCP, or GSEC, IAW DOD 8570.01-M commensurate with the assigned duties within 90 days of hire or after the second deployment.</li>
<li>Must be able to inspect and operate ground support and auxiliary equipment.</li>
<li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li>
<li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must have current/active state issued driver’s license.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Current IAT Level II certification.</li>
<li>RPA deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>MQ-9 experience as an avionics technician.</li>
<li>Avionics technician experience within the last 10 years.</li>
</ul></p><p></p>
<p><h4>Principal accountabilities</h4>
<p>Inspects and approves completed maintenance actions, solves repair problems by studying drawings, wiring diagrams and schematics, and technical publications.<br>
Inspects, instructs, services and certifies individual and crew equipment.<br>
Order, receive and inventory kits and components.<br>
Resolve shipping discrepancies.<br>
Ensure proper fit of crew member clothing.<br>
Maintain ALSE and NVD for DoS and DI personnel.<br>
Maintain computerized inventories and records to ensure timely and accurate compliance with inspection intervals.<br>
Provides instruction to contractor and host nation personnel regarding the proper use and care of equipment.<br>
Perform other duties as assigned.</p>
<h4>Minimum requirements</h4>
<p>High school diploma or equivalent is required.<br>
One (1) year verifiable experience as an ALSE technician.<br>
Must possess a certificate of training as a school trained ALSE technician.<br>
Valid US passport (minimum 2.5 years validity) required for deployment to Germany.<br>
Ability to obtain and maintain a US government security clearance, NAC-I T1 public trust. US citizenship is required to obtain a T1/CAC NACI clearance.<br>
Must meet and be able to pass CENTCOM medical requirements prior to deployment.<br>
Ability to obtain a favorable background check for Kuwait PCC and obtain a Kuwait visa.</p>
<h4>Knowledge & skills</h4>
<ul>
<li>CMF 92 supply & services MOS series or other military/commercial equivalent (92R MOS preferred).</li>
<li>Must have working knowledge of aircrew and aircraft LSE requirements for extreme environmental and high risk areas of operation.</li>
<li>Must be able to ascertain LSE requirements for a multi-type aircraft environment.</li>
<li>Must have knowledge of basic theory of flight and aircraft systems nomenclatures.</li>
<li>Must have knowledge of flight line/ramp safety procedures and aircraft fire-fighting procedures.</li>
<li>Must have knowledge of aviation maintenance data systems and associated documentation/forms.</li>
<li>Must have knowledge of life support equipment maintenance tools and tool control procedures.</li>
<li>Must be knowledgeable of principles of instruction.</li>
<li>Must have knowledge of seat kit survival components.</li>
<li>Must have knowledge of aircrew life raft and life preserver inspections/maintenance.</li>
<li>The ability to obtain and maintain a moderate risk public trust (MRPT) through Department of State background investigation is a condition of continued employment.</li>
<li>Must possess or have the ability to obtain a U.S. passport before assignment, including renewal and additional pages if applicable.</li>
</ul>
<h4>Physical requirements/working environment</h4>
<ul>
<li>Must be able to walk and stand on level and/or inclined surfaces for up to six hours per day and sit for up to two hours per day.</li>
<li>Must be able to climb stairs, ramps, ladders and work stands.</li>
<li>Must be able to crouch, crawl, grasp or handle objects, use finger dexterity, bend elbow/knee and reach above/below shoulders.</li>
<li>May be required to carry, push or pull up to 50 pounds.</li>
<li>May be required to lift up to 50 pounds to height of four feet and be required to lift up to 35 pounds to height of seven feet.</li>
<li>Must be able to communicate by voice and detect sounds.</li>
<li>Must be able to distinguish color and judge three dimensional depths.</li>
<li>May be required to operate power vehicles, machinery, hand tools, ground support equipment, forklift, etc.</li>
<li>Must have minimum 20/100 near and far vision, correctable to 20/20. Also must be able to focus night vision devices (NVD) at a distance of at least 20 feet.</li>
<li>Be able to travel to and between remote location(s).</li>
<li>Travel to austere or inhospitable high stress environments may be required.</li>
<li>Ability to respond to a wide variety of operational circumstances, including extreme weather conditions and rudimentary infrastructure may be required.</li>
<li>May be exposed to extreme noise from turbine and jet engine aircraft.</li>
<li>May be exposed to fumes or airborne particles.</li>
<li>May be exposed to electrical shock hazards or work near moving mechanical parts, vehicles, and aircraft.</li>
<li>Will be exposed to surface obstructions (ladders, stairs, etc.).</li>
<li>May be exposed to chemical, mist, gas, vapors, ultra-violet and infra-red radiation.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The WAN Engineer is required to be certified at the expert level in multiple disciplines of networks and security (e.g. CCNP/CCIE & CISSP). WAN Engineers performs operation and maintenance (O&M) for the RCC-SWA enterprise network infrastructure. WAN Engineers will ensure stability and provide daily support of a geographically dispersed Wide Area Network Infrastructure and are responsible for design, troubleshooting, optimization, administration, change management and technical documentation. Must have expert knowledge of Cisco routers, switches, VPN devices, and routing protocols. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Security Clearance: Requires an active Secret Clearance</li><li>Education / Certifications: One-year related experience can be substituted for one year of education if the degree is required. Associates Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNP: Certified Network Professional - Security ( Cannot be used as a dual qualifier ) CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler ISACA: CISA: Certified Information Systems Auditor ISC2: CCSP: Certified Cloud Security Professional ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional COMPUTING ENVIRONMENT (CE): Cisco: CC-DN-A: Certified DevNet Associate Cisco: CCIE: Certified Internetwork Expert ( Any ) Cisco: CCNP: Certified Network Professional ( Any ) ( Cannot be used as a dual qualifier )</li><li>Experience : One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. At least 10 years of practical experience working with network and systems technologies. A high level of understanding and experience with data network systems, routing, switching, Virtual Routing and Forwarding (VRF), MPLS, and layer 2 protocols. Experience with VPN technologies. A solid background with TCP/IP and must be able to troubleshoot all supported network protocols. Experience with creating and maintaining custom python scripts. Experience working with and maintaining Cisco DNA Center Experience with a customer service-oriented company.</li><li>Skills & Technology Used: Ability to verify that all systems under the direct control of RCC-SWA are properly configured in accordance with the Higher Headquarters, Local, and DISA STIG configuration policies. Ability to manage asset documentation for accreditation and authorization. Ability to assess networking requirements and provide solutions. Ability to make accurate and independent decisions under pressure. Ability to successfully execute many complex tasks simultaneously. Expert ability to troubleshoot infrastructure equipment. Excellent organizational, interpersonal, written, and verbal communication skills Ability to perform comfortably in a fast-paced, deadline-oriented work environment. Ability to successfully execute many complex tasks simultaneously across departmental boundaries.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Surbana Jurong</b></p><br><p>Surbana Jurong Group (SJ) is a leading global urban, infrastructure, and engineering consulting firm headquartered in Singapore. Driven by a vision to build cities and shape lives, SJ delivers sustainable, innovative, and integrated solutions across the built environment. With a strong presence across Asia, the Middle East, and Africa, SJ provides multidisciplinary expertise in transport, ports, marine, water, energy, buildings, and large-scale infrastructure projects.</p><br><p>SJ partners with governments, multilateral development agencies, and private sector clients to plan, design, supervise, and manage complex infrastructure projects throughout their lifecycle. By combining global expertise with local knowledge, SJ delivers practical, high-impact solutions that enhance connectivity, strengthen communities, and support long-term sustainable development.</p><br><p><b>The role</b></p><br><p>We are seeking an experienced <b>Senior Mechanical Engineer </b>to support the delivery of major utility, water, and infrastructure projects. The successful candidate will provide technical oversight of mechanical construction, installation, testing, commissioning, and quality assurance activities, ensuring project objectives, technical specifications, and industry standards are consistently achieved.</p><br><ul><li>Provide technical supervision of mechanical installation and construction activities involving pumping systems, pipelines, process equipment, mechanical plant, and associated infrastructure.</li><li>Review mechanical designs, technical submissions, fabrication drawings, construction methodologies, and contractor documentation.</li><li>Monitor installation, testing, commissioning, and system performance verification activities to ensure compliance with project requirements and operational objectives.</li><li>Support inspection and acceptance testing processes for mechanical systems, equipment, and associated assets during manufacturing and site execution phases.</li><li>Oversee quality assurance and quality control activities to ensure mechanical works are delivered in accordance with applicable standards and specifications.</li><li>Coordinate closely with multidisciplinary engineering teams to support integrated system commissioning and successful project delivery.</li><li>Maintain inspection records, technical reports, commissioning documentation, and defect management registers.</li><li>Review project completion documentation, including as-built drawings and operation & maintenance manuals, supporting efficient project handover.</li><li>Provide technical expertise for troubleshooting, risk mitigation, reliability improvement, and operational optimization initiatives.</li></ul><p>With a track record of achievement in a related role, you will have gained your experience in a consultancy environment and have a passion for building trusted relationships to drive positive change and win new work.</p><br><p>Suitable applicants will have/be:</p><br><ul><li>Bachelor's Degree in Mechanical Engineering or a related discipline.</li><li>Minimum 15 years' experience in mechanical engineering, construction supervision, or delivery of major utility, industrial, water, or infrastructure projects.</li><li>Demonstrated experience with pumping systems, pipelines, valves, surge protection systems, mechanical equipment, HVAC systems, and associated plant infrastructure.</li><li>Strong understanding of hydraulics, mechanical testing, commissioning, system performance verification, and reliability assessment practices.</li><li>Proven experience reviewing technical drawings, engineering documentation, inspections, equipment submittals, and contractor deliverables.</li><li>Experience coordinating multidisciplinary interfaces during construction and commissioning phases of complex projects.</li><li>Strong communication and technical reporting skills with excellent English language proficiency.</li><li>Professional registration, experience with large pumping facilities, surge or water-hammer analysis, major water infrastructure projects, commissioning of complex mechanical systems, or Arabic language capability would be advantageous.</li></ul><p>Surbana Jurong Group is an equal opportunity employer. We believe that diversity, equity, and inclusion strengthen our people, enrich our perspectives, and enable us to deliver better outcomes for our clients, partners, and the communities we serve.</p><br><p><b>How to apply </b></p><br><p>All applications must be submitted online and for a confidential discussion regarding this opportunity, please contact<b> Taimoor Tariq - </b><b>Taimoor.tariq@sjgroup.com</b></p><br><p>For further information about Surbana Jurong Group, please visit our website at www.surbanajurong.com.</p><br><p>To explore career opportunities and learn more about working with SJ Group, please visit our Careers page at SJ Careers.</p><br><p>All recruitment activities are managed by the Recruitment & Talent team. At this stage, this position does not require agency support. Kindly do not forward resumes directly to SJ Group employees.</p><br><p>At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Common Support Equipment Technician diagnoses, repairs, and maintains Common Support Equipment (CSE). Responsibilities include troubleshooting malfunctions, performing scheduled and unscheduled maintenance, analyzing maintenance trends, and documenting actions using automated systems. Technicians utilize various diagnostic tools, such as multi-meters and oscilloscopes, to repair mechanical and electronic systems. They also handle fluids, conduct corrosion treatments, manage hazardous materials, and prepare CSE for deployment. The role includes operating and servicing support equipment and tow vehicles, while adhering to safety, Tool Control, and Foreign Object Damage prevention standards at all times.</p><p>SUMMARY The Common Support Equipment Technician diagnoses malfunctions and repairs Common Support Equipment (CSE); inspects and approves completed maintenance actions; solves repair problems by studying drawings, wiring diagram schematics, Original Equipment Manufacturer (OEM) manuals, technical publications and maintenance actions. The Technician uses automated maintenance data systems to monitor maintenance trends, analyze equipment requirements, and document maintenance actions. The Technician analyzes, diagnoses, and repairs CSE using conventional and digital multi-meters, voltmeters, ohmmeters, oscilloscopes and hand tools. Diagnoses mechanical and electronic circuitry malfunctions using visual and auditory senses, test equipment, and technical maintenance data sources. The Technician performs scheduled and unscheduled maintenance on CSE by inspecting, testing and operating CSE to determine equipment serviceability and proper operation. Services equipment with required fluids such as oil, water, coolant, hydraulic fluid, refrigerant and compressed air. The Technician also performs removal, disassembly, repair, cleaning, corrosion treatment, re-assembly and installation of malfunctioning CSE accessories and components. As well as stenciling and marking CSE, storing, handling, labeling, using and disposing of hazardous materials and hazardous waste. The Technician prepares CSE for preservation and mobility deployment. The Technician operates, cleans, inspects and services all assigned support equipment, to include towing vehicles such as Bobtail Ford trucks, Tow Tractors (Tug), and U-30 aircraft tow vehicle. In addition to performing inspections and maintenance, the technician practices good housekeeping, Tool Control, Foreign Object Damage prevention, and safety at all times.</p><p>ESSENTIAL FUNCTIONS Performs diagnosis and corrective actions, disassembles, inspects, evaluates, and accomplishes necessary repairs according to publication/technical instructions and technical directives on all required support equipment. Determines requirements for repairs, modifications, and part replacements. May be required to verify work performed by another for which he/she is qualified to perform. Reviews, interprets, and applies the assigned maintenance manual procedures in support of assigned maintenance actions. Applies practical knowledge of wiring schematics and the interpretation of technical data contained within those schematics and/or sources of maintenance data. Reads and interprets manufacturers' maintenance manuals, service bulletins, technical data, engineering data, and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components. Performs O , I and authorized commercial repair of all CSE, Material Handling Equipment (MHE), and Palletized Systems Equipment (PSE) in accordance with the KAF 4790.2 and applicable maintenance manuals. Performs scheduled, unscheduled, and other hourly or calendar inspections in accordance with the KAF 4790.2 and applicable publications. Troubleshoots, repairs, reworks and maintains hydraulic, pneumatic, mechanical and electrical systems. Removes, adjusts, repairs and replaces/re-installs functional components and incorporates applicable technical directives and bulletins. Ensures the accurate entry of data into the locally used computer database system to document maintenance actions, monitor maintenance trends, analyze equipment requirements, and maintain equipment records. Analyzes, diagnoses, and repairs CSE using conventional and digital multi-meters, voltmeters, ohmmeters, frequency counters, oscilloscopes, circuit card testers, transistor testers, and hand tools. Uses Hazardous Materials such as chemical sealants, oil, hydraulic fluid, transmission fluid, etc. Performs proper handling and disposal of chemicals and petroleum products required during maintenance. Uses illustrated parts breakdowns (IPB)s to determine material requirements, research associated part numbers, and requisitions repair parts, materials, and consumable supplies through supply system. Performs close tolerance adjustment, repair and rework of equipment in and out of shop area. Services, inspects and tests aviation support equipment used for direct and indirect aircraft support. Troubleshoots, inspects, services, tests and conditions storage batteries to include lead-acid, gel and sealed type. Performs Corrosion Control/Prevention, Preservation and de-preservation of Support Equipment (SE). Performs general housekeeping and organization of workstation(s), shop(s), maintenance facility to provide a clean, safe, and FOD free environment. Conduct off station maintenance when required. When necessary, performs other duties and supervisory functions, critical to the function of the program and to ensure compliance with the Performance Work Statement (PWS).</p><p>PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to use hands to finger, handle, or feel; sit, stand and reach with hands and arms; walk, climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must be able to lift 20 lbs. and occasionally lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must be able to adhere to and comply with all Kuwaiti Labor and Immigration requirements.</li><li>Must be United States (U.S.) citizen, have a high school diploma or equivalent, be able to read, write, and understand the English language.</li><li>Must be able to obtain a United States Passport. If you currently possess a United States Passport and it must have at least 24 months of time remaining before expiration.</li><li>Graduation from a standard four (4) year high school or equivalent (GED).</li><li>Five years of hands-on aviation ground support equipment maintenance experience preferred. A combination of formal education, technical schools, and practical experience may be substituted.</li><li>Have a strong knowledge base of aviation maintenance procedures (safety, tool control, HAZMAT, Inspection programs, Administrative requirements, support equipment, calibration/torque procedures).</li><li>Must be willing to administrate, maintain, and manage maintenance programs (ex. Tool Control, HAZMAT, FOD, MetCal, etc ) as required by local policies.</li><li>Must be able to obtain / maintain the following required certifications / qualifications: -Applicable Support Equipment licensing - I Level & O Level Tire & Wheel certification -Hydraulic Contamination certification -Collateral Duty Inspector (CDI) qualification</li><li>Must be willing and able to deploy off-site as required to support Kuwait Air Force operations.</li><li>Must be able to work day shift, night shift or weekend duty and travel as part of a maintenance repair team as required.</li><li>Have a strong knowledge base of Intermediate Level Maintenance business procedures.</li><li>Must have a current civilian driver's license, and be able to obtain and maintain a government flight line driver s license.</li><li>Must have an in-depth knowledge of technical orders/job guides/publications read, interpret, follow and comprehend schematic diagrams, drawings, charts and technical publications.</li><li>Must be able overcome cultural differences and to think outside the box, innovate, and provide solutions to the many complex problems and obstacles associated with international contracting and desert climate operations.</li><li>Must have a working knowledge (input and extract data) of computers.</li><li>Must be willing and able to work with job required hazardous materials.</li><li>Must be willing and able to conduct specialty on the job training.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview The Common Support Equipment Technician diagnoses, repairs, and maintains Common Support Equipment (CSE). Responsibilities include troubleshooting malfunctions, performing scheduled and unscheduled maintenance, analyzing maintenance trends, and documenting actions using automated systems. Technicians utilize various diagnostic tools, such as multi-meters and oscilloscopes, to repair mechanical and electronic systems. They also handle fluids, conduct corrosion treatments, manage hazardous materials, and prepare CSE for deployment. The role includes operating and servicing support equipment and tow vehicles, while adhering to safety, Tool Control, and Foreign Object Damage prevention standards at all times. Responsibilities SUMMARY The Common Support Equipment Technician diagnoses malfunctions and repairs Common Support Equipment (CSE); inspects and approves completed maintenance actions; solves repair problems by studying drawings, wiring diagram schematics, Original Equipment Manufacturer (OEM) manuals, technical publications and maintenance actions. The Technician uses automated maintenance data systems to monitor maintenance trends, analyze equipment requirements, and document maintenance actions. The Technician analyzes, diagnoses, and repairs CSE using conventional and digital multi-meters, voltmeters, ohmmeters, oscilloscopes and hand tools. Diagnoses mechanical and electronic circuitry malfunctions using visual and auditory senses, test equipment, and technical maintenance data sources. The Technician performs scheduled and unscheduled maintenance on CSE by inspecting, testing and operating CSE to determine equipment serviceability and proper operation. Services equipment with required fluids such as oil, water, coolant, hydraulic fluid, refrigerant and compressed air. The Technician also performs removal, disassembly, repair, cleaning, corrosion treatment, re-assembly and installation of malfunctioning CSE accessories and components. As well as stenciling and marking CSE, storing, handling, labeling, using and disposing of hazardous materials and hazardous waste. The Technician prepares CSE for preservation and mobility deployment. The Technician operates, cleans, inspects and services all assigned support equipment, to include towing vehicles such as Bobtail Ford trucks, Tow Tractors (Tug), and U-30 aircraft tow vehicle. In addition to performing inspections and maintenance, the technician practices good housekeeping, Tool Control, Foreign Object Damage prevention, and safety at all times. ESSENTIAL FUNCTIONS + Performs diagnosis and corrective actions, disassembles, inspects, evaluates, and accomplishes necessary repairs according to publication/technical instructions and technical directives on all required support equipment. Determines requirements for repairs, modifications, and part replacements. May be required to verify work performed by another for which he/she is qualified to perform. + Reviews, interprets, and applies the assigned maintenance manual procedures in support of assigned maintenance actions. Applies practical knowledge of wiring schematics and the interpretation of technical data contained within those schematics and/or sources of maintenance data. + Reads and interprets manufacturers' maintenance manuals, service bulletins, technical data, engineering data, and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components. + Performs “O”, “I” and authorized commercial repair of all CSE, Material Handling Equipment (MHE), and Palletized Systems Equipment (PSE) in accordance with the KAF 4790.2 and applicable maintenance manuals. + Performs scheduled, unscheduled, and other hourly or calendar inspections in accordance with the KAF 4790.2 and applicable publications. + Troubleshoots, repairs, reworks and maintains hydraulic, pneumatic, mechanical and electrical systems. Removes, adjusts, repairs and replaces/re-installs functional components and incorporates applicable technical directives and bulletins. + Ensures the accurate entry of data into the locally used computer database system to document maintenance actions, monitor maintenance trends, analyze equipment requirements, and maintain equipment records. + Analyzes, diagnoses, and repairs CSE using conventional and digital multi-meters, voltmeters, ohmmeters, frequency counters, oscilloscopes, circuit card testers, transistor testers, and hand tools. + Uses Hazardous Materials such as chemical sealants, oil, hydraulic fluid, transmission fluid, etc. Performs proper handling and disposal of chemicals and petroleum products required during maintenance. + Uses illustrated parts breakdowns (IPB)s to determine material requirements, research associated part numbers, and requisitions repair parts, materials, and consumable supplies through supply system. + Performs close tolerance adjustment, repair and rework of equipment in and out of shop area. + Services, inspects and tests aviation support equipment used for direct and indirect aircraft support. + Troubleshoots, inspects, services, tests and conditions storage batteries to include lead-acid, gel and sealed type. + Performs Corrosion Control/Prevention, Preservation and de-preservation of Support Equipment (SE). + Performs general housekeeping and organization of workstation(s), shop(s), maintenance facility to provide a clean, safe, and FOD free environment. + Conduct off station maintenance when required. + When necessary, performs other duties and supervisory functions, critical to the function of the program and to ensure compliance with the Performance Work Statement (PWS). PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to use hands to finger, handle, or feel; sit, stand and reach with hands and arms; walk, climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must be able to lift 20 lbs. and occasionally lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT Environmental conditions are diverse and could range anywhere from an office environment where there is little or no physical discomfort to an environment where inclement weather may subject individuals to severe changes in temperature, less than adequate lighting, dust and wind. On occasion individuals may be required to work in areas where high noise hazards will prevail and hearing protection is required. Qualifications MINIMUM REQUIREMENTS / QUALIFICATIONS + Must be able to adhere to and comply with all Kuwaiti Labor and Immigration requirements. + Must be United States (U.S.) citizen, have a high school diploma or equivalent, be able to read, write, and understand the English language. + Must be able to obtain a United States Passport. If you currently possess a United States Passport and it must have at least 24 months of time remaining before expiration. + Graduation from a standard four (4) year high school or equivalent (GED). + Five years of hands-on aviation ground support equipment maintenance experience preferred. A combination of formal education, technical schools, and practical experience may be substituted. + Have a strong knowledge base of aviation maintenance procedures (safety, tool control, HAZMAT, Inspection programs, Administrative requirements, support equipment, calibration/torque procedures). + Must be willing to administrate, maintain, and manage maintenance programs (ex. Tool Control, HAZMAT, FOD, MetCal, etc…) as required by local policies. + Must be able to obtain / maintain the following required certifications / qualifications: -Applicable Support Equipment licensing -“I” Level & “O” Level Tire & Wheel certification -Hydraulic Contamination certification -Collateral Duty Inspector (CDI) qualification + Must be willing and able to deploy off-site as required to support Kuwait Air Force operations. + Must be able to work day shift, night shift or weekend duty and travel as part of a maintenance repair team as required. + Have a strong knowledge base of Intermediate Level Maintenance business procedures. + Must have a current civilian driver's license, and be able to obtain and maintain a government flight line driver’s license. + Must have an in-depth knowledge of technical orders/job guides/publications—read, interpret, follow and comprehend schematic diagrams, drawings, charts and technical publications. + Must be able overcome cultural differences and to think outside the box, innovate, and provide solutions to the many complex problems and obstacles associated with international contracting and desert climate operations. + Must have a working knowledge (input and extract data) of computers. + Must be willing and able to work with job required hazardous materials. + Must be willing and able to conduct specialty on the job training.</p> </div>