Operation Manager Jobs in Kuwait
1464 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Evaluate partners and identify weaknesses. Identify training needs according to business needs. Based on research, plan and implement training programs that will prepare partners for success on talabat. Build a daily, weekly, or monthly training program. Present and understand all the technical and support training requirements. Encourage all relevant stakeholders to attend the training. Oversee partner attendance and performance. Track partner success and progress. Manage the production of program material in collaboration with the Vendor Operations Specialist and TGO team. Communicate all the training programs on a timely basis. Prepare and deliver training courses. Showcase and explain the main KPIs we will monitor in the future. Prepare and present reports on training program KPIs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1-3 years of experience as a Training Specialist or similar role. 1-3 years of experience with designing training programs and workshops. Ability to lead a full training cycle. Knowledge of various training and teaching methods. Excellent decision making and organizational skills. A sense of ownership and pride in your performance and its impact on the company s success. Critical thinker and problem-solving skills. Team player. Good time-management skills. Great interpersonal and communication skills. Proficiency in MS Office and database software.</p><p></p></section>
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<br>About the opportunity<br><ul><li>Evaluate partners and identify weaknesses.</li><li>Identify training needs according to business needs.</li><li>Based on research, plan and implement training programs that will prepare partners for success on talabat.</li><li>Build a daily, weekly, or monthly training program.</li><li>Present and understand all the technical and support training requirements.</li><li>Encourage all relevant stakeholders to attend the training.</li><li>Oversee partner attendance and performance.</li><li>Track partner success and progress.</li><li>Manage the production of program material in collaboration with the Vendor Operations Specialist and TGO team.</li><li>Communicate all the training programs on a timely basis.</li><li>Prepare and deliver training courses.</li><li>Showcase and explain the main KPIs we will monitor in the future.</li><li>Prepare and present reports on training program KPIs.</li></ul><br>What you need to be successful<br><ul><li>1-3 years of experience as a Training Specialist or similar role.</li><li>1-3 years of experience with designing training programs and workshops.</li><li>Ability to lead a full training cycle.</li><li>Knowledge of various training and teaching methods.</li><li>Excellent decision making and organizational skills.</li><li>A sense of ownership and pride in your performance and its impact on the company’s success.</li><li>Critical thinker and problem-solving skills.</li><li>Team player.</li><li>Good time-management skills.</li><li>Great interpersonal and communication skills.</li><li>Proficiency in MS Office and database software.<br> </li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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<p><span><span><strong>About Jumeirah and the Hotel: </strong></span></span></p><br><p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p><br><p>Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea.</p><br><p>Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites.</p><br><p>Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.</p><br><p><span><span><strong>About the Job:</strong></span></span></p><br><p>An opportunity has arisen for <strong>Associate Director of Sales</strong> to join <strong>Sales </strong>at Jumeirah Messilah Beach. The main duties and responsibilities of this role are:</p><br><ul><li><p><span>Responsible for achieving the assigned financial targets set by the Management</span></p><br></li><li><p><span>Managing business inquiries for (individual and groups bookings), conference & events, food and beverage, outside catering and any other revenue center request</span></p><br></li><li><p><span>Welcome guests, VIPs, delegations and royal families and attend to all their sales requirements during their stay.</span></p><br></li><li><p><span>Collaborate with internal & external contacts/colleagues to ensure the utmost experience possible to own guests</span></p><br></li><li><p><span>Ensure achievement of the financial targets under assigned accounts/sector</span></p><br></li><li><p><span>Maintain and develop close business relationship with institutions</span></p><br></li><li><p><span>Educate and update contacts on product and services</span></p><br></li><li><p><span>Report sales activities on daily basis using the company’s standard reporting tools</span></p><br></li><li><p><span>Organize business entertainment activities with clients and contacts to build relationship, educate on product and drive financial results</span></p><br></li><li><p><span>Monitor the market closely and report to news, happenings and market changes with direct effect on business</span></p><br></li></ul><p><span><span><strong>About You:</strong></span></span></p><br><ul><li>Should have 2-year minimum experience in same role in a five-star hotel.</li><li><p>Excellent communication, interpersonal and relationship skills</p><br></li><li><p>Excellent analytical skills</p><br></li><li><p>Ability to work in a fast-paced environment</p><br></li><li><p>Principled negotiating skills</p><br></li></ul><p><span><span><strong>About the Benefits:</strong></span></span></p><br><p><span><span>We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, accommodation, life insurance, a monthly service charge, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.</span></span></p><br><br> </div>
A leading restaurant company in the State of Kuwait announces openings for joining its distinguished team in the following specialties
- Diet & Healthy Restaurant Manager - Diet & Healthy Restaurant Manager
- Karak Cafe/Restaurant Manager
Responsibilities - Manage the daily operations of the healthy meals branch and ensure quality standards. - Supervise meal preparation and calorie calculation accurately. - Monitor customer orders and provide an excellent service experience. - Manage branch operations and ensure fast and efficient service.
Requirements - Hold a university degree - At least 5 years of experience as a restaurant manager - Experience in Gulf markets - Ability to lead the team and monitor quality
<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning shifts only</li></ul>
<h2>Company Overview</h2><p>Leading company in the technical services and industrial materials supply sector in Al-Farwaniyah, Kuwait, seeking to bring a talented printing technician to join our growing team. We offer a supportive work environment and professional development opportunities with a focus on service quality and interdepartmental coordination to achieve customer satisfaction and optimize operational processes.</p><h2>Key Responsibilities and Duties</h2><ul><li>Set up and operate printing equipment according to approved recipes and standards, ensuring output quality and consistency.</li><li>Perform pre-press operations for materials, papers, and media and coordinate them to meet task requirements.</li><li>Inspect raw materials and printed products, document results, and raise defect or technical issue reports when needed.</li><li>Collaborate with the production team to adjust speed and accuracy standards and prevent waste.</li><li>Adhere to occupational safety and health procedures and maintain a safe, clean work environment.</li><li>Provide technical support to colleagues and participate in training and mentoring trainees as needed.</li><li>Document procedures and notes to ensure process improvement and provide regular reports to management.</li></ul><h2>Qualifications and Requirements</h2><ul><li>High school diploma or equivalent; preferring an independent technical background.</li><li>2–5 years of practical experience in industrial printing or print production.</li><li>Good reading and writing skills in Arabic; basic English as required for technical needs.</li><li>Ability to work in a team, withstand work pressure, and pay attention to details.</li><li>Ability to read drawings and technical instructions and use basic measuring tools.</li><li>Residence and work in Kuwait, with availability to work in shifts according to a pre-set schedule.</li></ul><h2>Required Skills</h2><ul><li>Printing machine operation skills and basic equipment maintenance.</li><li>High precision in setting adjustments and adherence to approved standards.</li><li>Ability to diagnose technical problems and propose appropriate technical solutions.</li><li>Proficient in reading specifications and technical drawings and linking them to production.</li><li>Effective communication skills and ability to work in a team and document procedures regularly.</li></ul><h2>Benefits and Perks</h2><ul><li>Competitive salary according to experience in Kuwait.</li><li>Internal and external training and professional development opportunities based on performance.</li><li>Social and health insurance in accordance with local laws.</li><li>Supportive work environment and opportunities for career advancement within the printing department and its various sectors.</li></ul>
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<p>We are looking for an experienced <b>After Sales Manager – Technical Support</b> to establish and lead a dedicated post-sales technical support function for an elevator and components business.</p><p>The successful candidate will provide technical support to internal Installation and Maintenance teams, as well as external B2B elevator installers and component customers. The role will serve as a technical authority, supporting installation, commissioning, troubleshooting, controller programming, and product-related technical issues.</p><p>Key Responsibilities</p><ul><li>Establish and manage a structured technical support hotline/helpdesk through phone, email, and Odoo ticketing.</li><li>Provide second-line technical support to Installation teams for commissioning issues, controller programming, and non-standard configurations.</li><li>Support Maintenance teams with complex elevator breakdown diagnostics and troubleshooting.</li><li>Provide technical assistance to independent installers purchasing complete elevators from the Factory.</li><li>Support customers purchasing elevator components, including machines, controllers, door operators, and landing mechanisms.</li><li>Prepare and maintain installation manuals, wiring diagrams, commissioning checklists, troubleshooting guides, and technical FAQs.</li><li>Coordinate with R&D, Quality, Factory, Installation, Maintenance, and Sales teams to resolve recurring technical issues.</li><li>Identify recurring field issues and provide feedback to R&D and Factory teams for product and process improvement.</li><li>Develop and deliver technical training sessions for independent installers and component customers.</li><li>Monitor technical support KPIs, including response time, resolution time, and first-time-fix rate.</li><li>Escalate critical technical, safety, cost, or reputational issues to the COO.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>equirements</p><ul><li>Bachelor’s degree in <b>Electrical, Mechanical, or Mechatronic Engineering</b>.</li><li><b>6–8+ years of experience</b> in technical support, field service engineering, after-sales technical support, or product support.</li><li>Experience in the <b>elevator, MEP, industrial equipment, or related technical sector</b> is strongly preferred.</li><li>Strong hands-on knowledge of elevator machines, controllers/control panels, and door operators.</li><li>Ability to read and interpret electrical/wiring diagrams.</li><li>Experience with controller parameterization and programming.</li><li>Experience supporting external B2B customers, installers, dealers, or technical partners is an advantage.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Excellent communication and customer service skills.</li><li><b>Fluent in Arabic and English.</b></li><li>Ability to work effectively under field pressure and manage multiple technical issues simultaneously</li></ul><p>Key Competencies</p><ul><li>Strong technical and product knowledge.</li><li>Excellent troubleshooting and analytical skills.</li><li>Strong communication and training abilities.</li><li>Customer-focused and service-oriented approach.</li><li>Ability to work cross-functionally with technical and commercial teams.</li><li>Strong organizational and documentation skills.</li><li>Proactive, calm, and structured approach to technical problem-solving.</li><li>Ability to build and develop a technical support function from the ground up.</li></ul><p><br></p></div>
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<p><span><span><strong>People</strong></span></span></p><br><span><span>•</span></span><span><span>Supervise and support the restaurant team during daily operations to ensure efficient and professional service.</span></span><br><span><span>•</span></span><span><span>Assist in training, coaching, and developing colleagues to improve performance and service standards.</span></span><br><span><span>•</span></span><span><span>Conduct daily briefings and allocate duties to ensure smooth operations.</span></span><br><span><span>•</span></span><span><span>Foster a positive working environment and encourage teamwork across all departments.</span></span><br><span><span>•</span></span><span><span>Ensure colleagues comply with hotel policies, grooming standards, and IHG service expectations.</span></span><br><p><span><span><strong>Financial</strong></span></span></p><br><span><span>•</span></span><span><span>Support the Restaurant Manager in achieving departmental revenue and profitability targets.</span></span><br><span><span>•</span></span><span><span>Monitor stock usage and minimize wastage through effective inventory control.</span></span><br><span><span>•</span></span><span><span>Ensure accurate billing, cashiering procedures, and cash handling practices.</span></span><br><span><span>•</span></span><span><span>Assist with inventory counts and ordering of restaurant supplies when required.</span></span><br><p><span><span><strong>Guest Experience</strong></span></span></p><br><span><span>•</span></span><span><span>Deliver exceptional guest service by ensuring prompt, courteous, and personalized service at all times.</span></span><br><span><span>•</span></span><span><span>Welcome and engage with guests, addressing inquiries and resolving concerns promptly and professionally.</span></span><br><span><span>•</span></span><span><span>Monitor service quality to ensure compliance with IHG brand standards.</span></span><br><span><span>•</span></span><span><span>Handle guest complaints efficiently and escalate concerns when necessary.</span></span><br><p><span><span><strong>Operations</strong></span></span></p><br><span><span>•</span></span><span><span>Oversee daily restaurant operations, ensuring cleanliness, organization, and readiness before each service period.</span></span><br><span><span>•</span></span><span><span>Ensure tables, buffet displays, and service stations are properly set up and maintained.</span></span><br><span><span>•</span></span><span><span>Coordinate with the kitchen and other departments to ensure timely and accurate food and beverage service.</span></span><br><p><span><span><strong>Responsible Business</strong></span></span></p><br><span><span>•</span></span><span><span>Ensure compliance with HACCP, food safety, hygiene, sanitation, and health and safety regulations.</span></span><br><span><span>•</span></span><span><span>Promote sustainable work practices by minimizing waste and conserving resources.</span></span><br><span><span>•</span></span><span><span>Maintain a safe, clean, and organized working environment.</span></span><br><span><span>•</span></span><span><span>Perform any other reasonable duties assigned by management to support the operation.</span></span><br><br> </div>
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<p><span>The Barista is responsible for preparing and serving a variety of food and beverages.</span></p><br> <br> <ul><li><span>Perform daily operational tasks following the brand's established standards. This includes requisitioning product orders, setting up necessary products and equipment for service, and executing opening and closing procedures.</span></li><li><span>Ensure orderliness, tidiness, and smooth operations, and promptly notifying the manager of any observed discrepancies related to procedures, quality, or standards.</span></li><li><span>Address customer inquiries, complaints, and incidents positively, ensuring guest satisfaction through high-quality service.</span></li><li><span>Place orders for necessary items by coordinating directly or indirectly with suppliers, following established guidelines and product-specific requirements.</span></li><li><span>Complete weekly inventory of bar utensils, including recording wastage/breakage, and communicate findings to the manager. Monitor par and stock levels and maintain accurate log sheets (fridge and chiller temperature, vegetable sanitation, etc.).</span></li></ul> <br> <p><b><span>Language Proficiency</span></b></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Summary: </b>Superior authority at rig location for the operational safety, efficiency, drilling integrity and client relations, implementation and upholding of safety to prevent injuries, preserve life, protect equipment while maintaining compliance with environmental requirements. Provide onboard leadership and direction for department leaders, for meeting the client drilling program requirements while considering company procedures and allocated rig budget. Roles & Responsibilities: Rig Operations: Organize and supervise the activities of drilling, moving and maintenance departments of the drilling unit to effectively carry out management and command functions in compliance with company procedures. Communicates with the Rig Manager in reviewing and discussing the client s projected well program before operations commence and throughout the well as necessary to stay abreast of pertinent operational activities and time factors. Ensure well programs, schedules are well known to the drilling crew and adequate written instructions are given and that necessary rig procedures, including JSA and PTW are prepared on time and with good quality for the actual operations. Ensure that necessary Management of Change or Deviation is approved in Synergi prior to operation starts. Manage & review the execution of the drilling program in coordination with Client Representative and rig department heads through the daily operations plans (IADC logs). Make all decisions in conjunction with departments heads regarding utilization of equipment, making sure the rig and support equipment is properly maintained and fit for purpose. Ensure the availability of the optimum quantity of rig supplies, parts, materials, fuel, lubricants, potable water for the drilling program are onboard. Determines when to cease resume operations, as per company procedures in cooperation with the Rig Manager. Plan, approve, and supervise rig activities such as equipment maintenance, preventive maintenance program, repairs, daily maintenance of drilling fluids, etc. Ensure all activities are coordinated with minimal loss of time or effort. Overseeing that space-out drawings are correct and are posted in the drillers cabin. Overseeing that post-jarring sheet are filled out and understood by night Tool pusher and driller. Rig Move: Plan all related rigs move activities, equipment, supplies, personnel in compliance with the Rig move Procedures. Assesses the current and new location, considering factors such as safety, lifting equipment availability at location, preparation for rig-up operations, Supervise the Rig move team during rigging down and rigging up activities to ensure they are followed efficiently and safely. Management of Major Emergencies: Acts as the command team leader during emergency situations, through leading the Rig s emergency response teams as detailed on the Emergency Plan and Company Procedures. Ensure that all personnel are instructed in the procedures to be adopted in the case of an emergency. Ensure that Well Control and general safety drills are held and recorded in accordance with Company requirements. Ensure that housekeeping standards in all areas are in accordance with Company requirements. Client Management: Act as the primary client contact at location regarding all service provision related matters. Communicate regularly with the client representative at location and ensure that each party s priorities, plans, rig progress and operational problems are clearly communicated and understood to continually promote good relations with the client. Represents the Company professionally, upholding the confidentiality of the Company and client business both during and outside of work hours. Develops and maintains positive working relationships with other department heads, supervisors, operator's representatives, subcontractors, and all personnel on the rig. Reporting and Documentation: Maintains proper logs and records, promptly submitting required reports as per company protocols and regulatory standards. Prepare accurate and timely reports, including daily drilling reports, equipment status reports, and incident reports to document drilling activities and operational performance. Review all operational/technical bulletins, communicate pertinent points to crew members and implement all directives as required. Assist management in initiating, monitoring, and recording all maintenance and repairs work in collaboration with maintenance department. People Management & Development: Establishes and maintains good working relationships with the crew, clients, and third-party personnel, promoting effective collaboration between departments. Provide clear instructions to their team regarding their duties, responsibilities, and any necessary safety precautions prior to commencing work. Mentor, develop and train their team to ensure safe and effective operations. Identifies opportunities for skill and career advancement, works to support the professional growth of their team. Ensure their team receives the necessary required training in line with the training matrix to perform their duties safely and effectively through on-the-job training, classroom training, and participation in safety drills and exercises. Support, promote and actively participate in ADES s Competency Assurance Program for their team. Evaluates the performance of their team on constant and fair feedback basis, identify areas for improvement, drive the ADVANCE process to formalize a performance management culture. Oversees the catering staff, ensuring proper hygiene is practiced with respect to the quality, storage and preparation of food, cleanliness of the kitchen and accommodation, hospital upkeep and medical care, suitable drinking water including suitable laundry facilities to maintain clean linen and towels.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Education & Experience</b>: Minimum educational level required: High School or Vocational/Technical Qualification. Minimum (8) years of working experience in Land drilling and workover operations with renowned drilling contractors with a career history showing time served as Driller, Tool pusher. Minimum previous experience of (3) years as a Night Tool pusher in a land drilling operation. Skills/Competencies Required: Fluent in English (written & spoken). PC literate in Microsoft Office. Business & Financial Acumen, Leadership, Situation Awareness, Communication, Team Management, Performance shaping factors stress and fatigue, Problem Solving, Agility & Pace. Certifications: As per ADES Training Matrix. Valid Well Control (Well Sharp / IADC) Certificate</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Details</strong></p><p>Job Title Sr. Andorid Developer Job Code KWDEV2-102 Job Country Kuwait Zone Al Asimah Duties & Responsibilities</p><p>Job title: Dotnet Developer Job Type: Permanent Job, Full Time Place of work: Udaipur Working hours: 9 hours (including 1-hour break) Minimum level of Education: Must be Engineering Graduate/ Post Graduate preferred Reporting line: Development Manager / Team Leader / CEO</p><p><strong>Requirements:</strong></p><ol><li>Proven work experience in as a computer software engineer or software developer</li><li>Hands-on experience in designing interactive applications</li><li>Ability to develop software in C, C++, C#, Java or other selected languages</li><li>Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)</li><li>Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, and Spring MVC)</li><li>Experience with test-driven development</li><li>Mastery of software engineering tools</li><li>Ability to document requirements and specifications</li><li>Familiarity with software development methodology and release processes</li><li>Minimum Bachelor degree in Computer Science or Engineering</li></ol><p><strong>Qualities:</strong></p><ol><li>Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.</li><li>Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.</li><li>Prepares and installs solutions by determining and designing system specifications, standards, and programming.</li><li>Improves operations by conducting systems analysis; recommending changes in policies and procedures.</li><li>Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.</li><li>Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.</li><li>Protects operations by keeping information confidential.</li><li>Provides information by collecting, analyzing, and summarizing development and service issues.</li><li>Accomplishes engineering and organization mission by completing related results as needed.</li><li>Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven work experience in as a computer software engineer or software developer</li><li>Hands-on experience in designing interactive applications</li><li>Ability to develop software in C, C++, C#, Java or other selected languages</li><li>Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)</li><li>Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, and Spring MVC)</li><li>Experience with test-driven development</li><li>Mastery of software engineering tools</li><li>Ability to document requirements and specifications</li><li>Familiarity with software development methodology and release processes</li><li>Minimum Bachelor degree in Computer Science or Engineering</li></ul><p><strong>Qualities:</strong></p><ol><li>Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.</li><li>Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.</li><li>Prepares and installs solutions by determining and designing system specifications, standards, and programming.</li><li>Improves operations by conducting systems analysis; recommending changes in policies and procedures.</li><li>Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.</li><li>Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.</li><li>Protects operations by keeping information confidential.</li><li>Provides information by collecting, analyzing, and summarizing development and service issues.</li><li>Accomplishes engineering and organization mission by completing related results as needed.</li><li>Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle</li></ol><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for the day-to-day management, maintenance, and optimization of the core network infrastructure. This role involves ensuring the high availability, reliability, and performance of the core network to meet service excellence standards. The Core Network Administrator works closely with technical teams, vendors, and other stakeholders to resolve network issues, implement upgrades, and support new projects. Ensure high service availability and optimal performance of core network systems. Monitor system performance and proactively address potential issues. Provide technical support for roaming operations and maintenance. Troubleshoot and resolve core network issues to maintain high KPIs and service standards. Work with vendors and technical teams to address hardware and software problems. Ensure compliance with SLAs and high levels of customer satisfaction. Supervise database dimensions and hardware expansions to resolve technical problems efficiently. Plan and implement database maintenance activities to ensure data integrity and availability. Manage processes for fault detection and correction to maximize system and service availability. Implement and improve fault management procedures to enhance network reliability. Document and report on fault management activities and outcomes. Identify and implement improvements to existing processes and procedures to enhance workflow and efficiency. Develop and document new processes for better network management and operation. Stay updated on industry best practices and integrate them into the organization. Coordinate with development teams and business units for requirements and changes related to new developments, integrations, or operations. Assist in the preparation of technical and maintenance processes for new projects, services, expansions, and ad-hoc requests. Facilitate communication and collaboration between different units and stakeholders. Ensure compliance with environmental and occupational health and safety requirements. Implement security and protection protocols to safeguard network infrastructure. Prepare reports on network performance, fault management, and process improvements. Ensure all documentation is up-to-date and accessible to relevant stakeholders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Knowledge of database management and IT/Data-warehouse systems. Familiarity with service level management and customer satisfaction principles. Industry certifications in core network technologies or vendor-specific certifications. Strong understanding of core network technologies and protocols. Proficiency with network management and monitoring tools. Excellent problem-solving and analytical skills. Strong communication and teamwork abilities</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>What you will do</b></p><p>Let s do this. Let s change the world. In this vital role you will serve as the primary interface and field-based guide in Kuwait, collaborating with external medical collaborators to ensure data dissemination and generation across the Upper Gulf, in close partnership with other field-based Amgen functions:</p><ul><li>Interact regularly with healthcare decision makers to communicate and advance the scientific platform, as aligned with Amgen s company goals and objectives</li><li>Lead cardiovascular metabolic medical affairs activities in Kuwait along defined local Medical Brand strategies</li><li>Communicate sophisticated innovative technical information and research concepts to healthcare decision makers</li><li>Identify and train members of Amgen s speaker bureau and ensure they are updated on new data</li><li>Provide clinical and economic value information to payers and formulary decision makers</li><li>Consolidate and communicate trends, market insights, and unmet needs identified in the field to internal stakeholders</li><li>Positively impact external perceptions and knowledge regarding company and company products</li><li>Maintain and demonstrate comprehensive and in-depth scientific TA Related knowledge when implementing assigned tactics</li><li>Ensure operational excellence by sharing best practices, takeaways including entrepreneurial and innovative ideas</li><li>Develop, implement and supervise the implementation of OL's scientific engagement plans</li><li>Act as a resource, liaison and facilitator for Investigator-sponsored trials and investigators, and support Amgen sponsored research</li><li>Coordinate with Clinical Development and Clinical Operations in providing field support for research studies and assist in the selection of clinical study sites</li><li>Provide training to HCPs (i.e. contracted speakers)</li><li>Identify and interact with influential members of the TA Medical community (HCPs/OLs) and other healthcare collaborators (public and private care organizations, patient groups) within Kuwait</li><li>Report Scientific interactions on ALIGN reporting system, ensure accurate tiering and OL profiling in Alignment with the MSL manager</li><li>Ensure accurate OL coverage, frequency of scientific interactions, proper balance between assigned scientific platforms and time on the field in alignment with the MSL manager</li><li>Represent company at Medical Education events, programs, meetings, congresses</li><li>Partner with external and internal collaborators to develop innovative solutions to improve patient care</li></ul><p>Win</p><p>What we expect of you</p><p>We are all different, yet we all use our unique contributions to serve patients. The Medical Science Liaison-CW professional we seek is an ambitious teammate with these qualifications.</p><p>Basic Qualifications:</p><ul><li>Proven experience in the pharmaceutical industry (Clinical Development / Medical Affairs/Clinical operations/Commercial operations)</li><li>Proven experience as medical sciences liaison pharmaceutical/biotech industry or in the Therapeutic Area</li><li>Experience in Cardiometabolic.</li><li>Preferred experience with OLs of the following specialties: Cardiology, Internal Medicine, Endocrinology</li><li>Advanced Clinical/Science Degree (e.g. MD, PhD) that provides knowledge of theories, principles and concepts within a relevant field</li><li>Advanced knowledge in Medical Education and Qualitative/Quantitative Research standards and reporting</li><li>Moderate to advanced knowledge in Medical Writing</li><li>Digital proficiency</li><li>Proficient in English and local languages</li><li>Meeting visa requirements to work in Kuwait</li></ul><p>Preferred Qualifications:</p><ul><li>Scientific expertise in the previously mentioned therapeutic area, related products, disease state, and interested in latest discoveries</li><li>Has solid understanding of their country s local health care system and decision-making, stays on top of changes</li><li>Demonstrates strong project management</li><li>Strong presentation skills (presential and virtually)</li><li>Advanced knowledge in Biostatistics and Epidemiology</li><li>Knowledge of regulatory, drug safety and clinical drug development</li></ul><p>Thrive</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in the pharmaceutical industry (Clinical Development / Medical Affairs/Clinical operations/Commercial operations)</li><li>Proven experience as medical sciences liaison pharmaceutical/biotech industry or in the Therapeutic Area</li><li>Experience in Cardiometabolic.</li><li>Preferred experience with OLs of the following specialties: Cardiology, Internal Medicine, Endocrinology</li><li>Advanced Clinical/Science Degree (e.g. MD, PhD) that provides knowledge of theories, principles and concepts within a relevant field</li><li>Advanced knowledge in Medical Education and Qualitative/Quantitative Research standards and reporting</li><li>Moderate to advanced knowledge in Medical Writing</li><li>Digital proficiency</li><li>Proficient in English and local languages</li><li>Meeting visa requirements to work in Kuwait</li><li>Scientific expertise in the previously mentioned therapeutic area, related products, disease state, and interested in latest discoveries</li><li>Has solid understanding of their country s local health care system and decision-making, stays on top of changes</li><li>Demonstrates strong project management</li><li>Strong presentation skills (presential and virtually)</li><li>Advanced knowledge in Biostatistics and Epidemiology</li><li>Knowledge of regulatory, drug safety and clinical drug development</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>Veolia</strong>, a global leader in resource management, seeks a <strong>Control Room Operator</strong> for our <strong>Sulaibiya Waste Water Treatment & Reclamation Plant</strong> in Kuwait.</p><br><p>We specialize in innovative wastewater treatment and reclamation solutions, guided by our values of Responsibility, Solidarity, Respect, Innovation, and Customer Focus.</p><br><p>With a global workforce of 179,000, we're committed to sustainable development and optimizing resources. Join our team at this cutting-edge facility to contribute to environmental sustainability and water management in Kuwait.</p><br><p>At Veolia, you'll work on impactful projects, enjoy growth opportunities, and be part of our mission to lead the ecological transformation in wastewater treatment and reclamation.</p><br><br>Job Description<br><p><strong>Role</strong></p><br><p>Control Room Operator is responsible for the safe and smooth operation of UF/RO reclamation plant, will be part of operation team and will work on shift duty along with process leader. Responsibilities include – but not limited to - monitoring UF/RO system & plant utilities, O&M procedures and activities, evaluating treatment process/plant conditions, report operation conditions and findings, and making process control decisions in coordination with process leader. Control room operator shall work closely and coordinate with process leader, Operation manager and other maintenance discipline supervisors to ensure smooth and effective operation of reclamation plant and to sustain overall plant performance.</p><br><p><strong>RESPONSIBILITIES:</strong></p><br><p>The Control Room Operator shall perform the following and any other tasks as per work requirements:</p><br><ul><li>The position will be functionally reporting to Field Service Lead and one over one to Operation manager.</li><li>Reviews process control operation through inspection of system and plant records, technical data, operating reports and historical trends.</li><li>Investigates, diagnoses, report, and recommends correction of abnormalities occurring in any part of the</li><li>UF/RO plant system or Process or plant utilities to ensure safe operation of the plant as per the stated procedures.</li><li>Shares and escalate the operational observations pertaining to the UF/RO plant process or system control operation to ensure the economical functioning of plant facilities, coordinating operational strategies with Field Service Lead or Manager.</li><li>Responsible for reporting shift operational activities to Field Service Lead and operation manager.</li><li>Responsible for creating safe working area by isolating the equipment/system from potential hazardous source and to authorize work executor to start the work by applying LOTO devices, the execution of the work shall be followed until the completion of the job.</li><li>Responsible for measuring individual UF skid turbidity and RO individual vessel conductivity and maintains records for future reference and control.</li><li>Regular updates to Field Service Lead and Manager and make routine plants walk round to notice any plant anomalies before in time. Responsible for reporting the shift activities to concern discipline responsible for corrective actions.</li><li>Routine monitoring of static and rotary equipment and initiate necessary maintenance works to avoid equipment malfunctioning & damages.</li><li>To work closely with client control room operators to maintain good relationship while on executing the assigned or common tasks.</li><li>Execute assigned tasks efficiently as per the instruction given based on plant process requirement and update the status periodically.</li><li>Responsible for communicate with other discipline responsible on equipment isolation and to initiate the maintenance works, follow up the works until the completion of works.</li><li>Writes comprehensive reports on process control operations as necessary to provide information as may be required by management.</li><li>Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality service.</li><li>Plan and initiate chemical preparation and perform lab analysis deemed necessary for the plant smooth operation and work closely with chemical department on timely and safe completion of chemical preparation, loading & unloading of chemicals.</li><li>Reviews all chemical usage to determine correct chemicals, doses, and application points; carry out necessary tasks related to chemical and water analysis based on process requirement.</li><li>Monitoring of process parameters, online instruments and individual system performances through plant automation system and initiate necessary action.</li><li>Assist Field Service Lead on investigating & troubleshooting the process disturbances, equipment malfunctioning and notify the concern department responsible in time for necessary actions.</li><li>Write shift activities clearly and organized manner in shift log book and the shift activities shall distinctly communicated to shift reliever for further follow-up.</li><li>Responsible for maintaining daily activity log like CIP activity log, Refill chemical log, daily analysis log, etc..</li><li>Apply and follow plant EHS procedures including handling of hazardous chemicals, confined space activities, chemical spill control, LOTO procedure and evacuation & emergency procedures.</li><li>Optimize and assist with the development of operational quality system procedures/guidelines/documents for Water Treatment.</li><li>Ensures to adheres to EHS & Quality processes and procedures, Checks job sites for potential hazards and reports when things against company policies.</li><li>Maintains appropriate housekeeping for plant facilities cooperating with other departments.</li><li>Ability to work independently most of the time, but report to his supervisors.</li><li>Determine the reasons for any malfunctions of systems or components to solve the problem.</li></ul><br>Qualifications<br><p><strong>Q</strong><strong>U</strong><strong>A</strong><strong>LIFICATION & REQUIREMENTS:</strong></p><br><ul><li>Bachelor’s degree in Chemistry or equivalent. Other combinations of experience and education that meet the minimum requirements will be considered</li><li>Work experience of minimum 3-5 years in Waste Water Treatment and Reclamation plant</li><li>Proven experience in UF and RO membrane technology</li><li>Experience in plant automation system like DCS, SCADA and PLC is essential</li><li>Knowledge on plant safety and EHS</li><li>Good communication skills in English. Arabic knowledge advantageous.</li></ul><br>Additional Information<br><p><strong>DESIRED CHARESTERICTS</strong></p><br><ul><li>Ability to work per priority, dealing with complexity and result driven</li><li>Experience in working with small group of team members</li><li>Work experience in any large Water treatment plant process, Chemical, O&G plants or Power plants.</li><li>Shall possess excellent interpersonal skills and shall be a good team player</li></ul><p><strong>As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.</strong></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>Damas Jewellery is the leading jeweller in the Middle East with its foundation dating back to 1907. Headquartered in Dubai, United Arab Emirates, Today it operates 150 stores across the GCC and employs more than 1200 people. Over 40 prestigious international brands are part of Damas Jewellery’s varied portfolio alongside its own branded in-house collections, offering customers a wide range of designs suited to all occasions.</p><br>
<strong>Why Damas?</strong>
<p>• Competitive salary plus commission<br>• Diverse and inclusive work environment<br>• Fantastic career growth opportunities<br>• Damas Academy for learning and development<br>• Great mentoring by a highly experienced management team<br>• We value the health and well-being of our colleagues</p><br>
<strong>Product Sales</strong><br>
<p>1. Receive and engage with the customer to understand the customer’s requirement<br>2. Introduce the various product offering to the customers and facilitate customer buying decision<br>3. Prepare the estimate of the products selected and completing the sales transaction<br>4. Achieve category wise sales target for the allocated section<br>5. Assist the customer in a sales return or repair work</p><br>
<strong>Retail Operations: Store Management</strong>
<p>1. Adhere to the standard operating procedures in the store<br>2. Adhere to cost savings practices undertaken in the store<br>3. Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated. Report the sold sock and ensure the stock replenishment<br>4. Ensure proper and attractive display of the products at the appropriate counter<br>5. Transfer the stock to the locker at the close of the day<br>6. Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft<br>7. Monitor the dead stock and liaison with the store manager to minimise the same<br>8. Provide support to the marketing team, VM team and IRSG teams in ensuring the compliance of the store and improve footfall<br>9. Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes</p><br>
<strong>Retail Operations: Feedback Management</strong>
<ol><li>Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings</li><li>Manage customer queries and complaints as per the company guidelines</li></ol> <strong>Qualification, Experience and Skills:</strong>
<p><strong>Qualification:</strong><br>• Graduate / Minimum High school<br><strong>Experience:</strong><br><strong>•</strong> 2 to 5 years of previous experience in luxury retail, customer service or hospitality industry<br>• General knowledge of Jewellery<br><strong>Personal Skills/Abilities:</strong><br>• Knowledge of English and any Indian regional languages preferred<br>• Excellent interpersonal and communication skills<br>• Strong understanding of Customer Service needs and Customer priorities<br>• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision<br>• Self-Starter with Team-Player approach<br>• Must be available to work retail hours (including weekends) to meet business needs ( open to 6 days / split shifts)</p><br>
<p><em>While we welcome all interested candidates to apply, we particularly encourage female candidates to apply to support gender balance in our teams</em></p><br>
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<h2 class="h5">Job description</h2>
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<span></span><p><span><strong>Internship Overview</strong></span></p><br> <p><span>The Logistics & Shipping Operations intern will support the Logistics team in coordinating shipment activities, freight bookings, shipping documentation, and tracking processes. The role offers hands-on exposure to international logistics, transportation planning, freight management, and supply chain operations. The trainee will work closely with the Scheduling, Freight, and Documentation teams to gain practical experience and develop a strong foundation in logistics operations.</span></p><br> <p><span><strong>Key Responsibilities</strong></span></p><br> <ul>
<li><span>Work with the Scheduling Team to assist in preparing and executing dispatch plans under the guidance of the Assistant Manager – Logistics.</span></li>
<li><span>Coordinate with appointed freight agents on freight inquiries, negotiations, and shipment bookings under the supervision of the Senior Freight Analyst.</span></li>
<li><span>Learn and support the preparation of shipping documentation, including Bills of Lading (B/L), Commercial Invoices, Packing Lists, and related export/import documents.</span></li>
<li><span>Follow up on loading arrangements to ensure timely shipment execution.</span></li>
<li><span>Coordinate with internal departments and external service providers to ensure accurate and timely shipping documentation.</span></li>
<li><span>Monitor shipment progress and provide status updates for shipment tracking reports.</span></li>
<li><span>Maintain accurate shipment records and logistics data.</span></li>
<li><span>Assist with logistics reporting, documentation control, and operational coordination activities.</span></li>
<li><span>Support continuous improvement initiatives within the Logistics and Supply Chain function.</span></li>
<li><span>Perform other duties assigned by the Logistics Management Team.</span></li>
</ul> <p><span><strong>Candidate Requirements</strong></span></p><br> <ul>
<li><span>Fresh graduate with a <strong>Bachelor’s Degree in Business Administration (BBA), Supply Chain Management, Logistics, or a related discipline</strong>.</span></li>
<li><span>Strong interest in logistics, transportation, freight forwarding, and supply chain operations.</span></li>
<li><span>Basic understanding of shipping processes and logistics operations is an advantage.</span></li>
<li><span>Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.</span></li>
<li><span>Strong analytical and problem-solving skills.</span></li>
<li><span>Good communication and interpersonal skills.</span></li>
<li><span>Ability to work effectively in a fast-paced and team-oriented environment.</span></li>
<li><span>Strong organizational skills with attention to detail.</span></li>
<li><span>Eagerness to learn and build a career in Logistics and Supply Chain Management.</span></li>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Perform daily operational tasks following the brand's established standards. This includes requisitioning product orders, setting up necessary products and equipment for service, and executing opening and closing procedures. Ensure orderliness, tidiness, and smooth operations, and promptly notifying the manager of any observed discrepancies related to procedures, quality, or standards. Address customer inquiries, complaints, and incidents positively, ensuring guest satisfaction through high-quality service. Place orders for necessary items by coordinating directly or indirectly with suppliers, following established guidelines and product-specific requirements. Complete weekly inventory of bar utensils, including recording wastage/breakage, and communicate findings to the manager. Monitor par and stock levels and maintain accurate log sheets (fridge and chiller temperature, vegetable sanitation, etc.).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fluency in English.</li><li>Knowledge of different specialty drink items preparations is a plus.</li><li>High school degree.</li><li>Zero to two years of experience in F&B Operations, or a similar role.</li><li>Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. For example, is interested in customer needs, learns customer requirements, and delivers effectively. Responds promptly to customer requests; secures the support of others to resolve the issues.</li><li>Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. For example, gains a clear understanding of the main tasks needed to complete work in the right sequence. Identifies the support and resources needed to carry out plans; delivers on time at an acceptable quality level.</li><li>Drives Results: Consistently achieves results, even under tough circumstances. For example, does what is necessary to meet goals and deliver expected results with acceptable quality. Shows consistent effort to complete even unpleasant or routine tasks in a timely manner; maintains work focus despite obstacles or setbacks.</li><li>Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, pays attention to others' insights, advice, or instruction, grasping the main elements. Promptly shares relevant information with the right amount of detail.</li><li>Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels. For example, takes advantage of available opportunities to update knowledge, skills, and abilities and to apply them on the job. Seeks guidance concerning opportunities and resources for continuous learning and development.</li></ul><p></p></section>
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<span>Makaseb Is Hiring Business Development Manager for Lemon Production , will be responsible for identifying and acquiring new clients, developing strong business relationships, and promoting the company’s services.<br> The role focuses on expanding the customer base, achieving sales targets, and contributing to business growth, with a strong understanding of the Kuwaiti market.<br> Key Responsibilities * Identify and approach potential clients to generate new business opportunities.<br> * Conduct meetings and presentations with prospective clients.<br> * Build and maintain strong relationships with clients and strategic partners.<br> * Perform field visits to promote and sell the company’s services.<br> * Develop sales strategies and execution plans.<br> * Prepare periodic sales reports and market analysis.<br> * Negotiate commercial terms and close sales deals.<br> * Prepare proposals, quotations, and contracts.<br> * Collect the initial payment from new clients and ensure a smooth handover to the operations team.<br> * Monitor market trends, competitors, and customer needs within the Kuwaiti market.<br> * Collaborate with internal teams to ensure client satisfaction and service quality.<br> * Achieve monthly and annual sales targets.<br> Working Days : 5 days Days Off : 2 days off Health and Social Insurance is provided Job Model : On-site Location : Kuwait * Bachelor’s degree in Business Administration, Marketing, or a related field.<br> * 2–3 years of experience in Sales or Business Development.<br> * Strong background in selling digital marketing and advertising services.<br> * Strong knowledge of the Kuwaiti market.<br> * Digital Marketing Agencies Experience is a Must.<br> * Excellent communication, negotiation, and presentation skills.<br> * Strong persuasion and relationship-building abilities.<br> * Proficiency in Arabic and English (spoken and written).<br> * Ability to work independently and achieve sales targets.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Makaseb Is Hiring Business Development Manager for Lemon Production , will be responsible for identifying and acquiring new clients, developing strong business relationships, and promoting the company’s services.<br> The role focuses on expanding the customer base, achieving sales targets, and contributing to business growth, with a strong understanding of the Kuwaiti market.<br> Key Responsibilities * Identify and approach potential clients to generate new business opportunities.<br> * Conduct meetings and presentations with prospective clients.<br> * Build and maintain strong relationships with clients and strategic partners.<br> * Perform field visits to promote and sell the company’s services.<br> * Develop sales strategies and execution plans.<br> * Prepare periodic sales reports and market analysis.<br> * Negotiate commercial terms and close sales deals.<br> * Prepare proposals, quotations, and contracts.<br> * Collect the initial payment from new clients and ensure a smooth handover to the operations team.<br> * Monitor market trends, competitors, and customer needs within the Kuwaiti market.<br> * Collaborate with internal teams to ensure client satisfaction and service quality.<br> * Achieve monthly and annual sales targets.<br> Working Days : 5 days Days Off : 2 days off Health and Social Insurance is provided Job Model : On-site Location : Kuwait * Bachelor’s degree in Business Administration, Marketing, or a related field.<br> * 2–3 years of experience in Sales or Business Development.<br> * Strong background in selling digital marketing and advertising services.<br> * Strong knowledge of the Kuwaiti market.<br> * Digital Marketing Agencies Experience is a Must.<br> * Excellent communication, negotiation, and presentation skills.<br> * Strong persuasion and relationship-building abilities.<br> * Proficiency in Arabic and English (spoken and written).<br> * Ability to work independently and achieve sales targets.<br></span> </div>
<h2 class="h5">Job description</h2>
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About the Role <br> <p>Responsible for the day-to-day management, maintenance, and optimization of the core network infrastructure. This role involves ensuring the high availability, reliability, and performance of the core network to meet service excellence standards. The Core Network Administrator works closely with technical teams, vendors, and other stakeholders to resolve network issues, implement upgrades, and support new projects.</p><br><p>•Ensure high service availability and optimal performance of core network systems.</p><br><p>•Monitor system performance and proactively address potential issues.</p><br><p>•Provide technical support for roaming operations and maintenance.</p><br><p>•Troubleshoot and resolve core network issues to maintain high KPIs and service standards.</p><br><p>•Work with vendors and technical teams to address hardware and software problems.</p><br><p>•Ensure compliance with SLAs and high levels of customer satisfaction.</p><br><p>•Supervise database dimensions and hardware expansions to resolve technical problems efficiently.</p><br><p>•Plan and implement database maintenance activities to ensure data integrity and availability.</p><br><p>•Manage processes for fault detection and correction to maximize system and service availability.</p><br><p>•Implement and improve fault management procedures to enhance network reliability.</p><br><p>•Document and report on fault management activities and outcomes.</p><br><p>•Identify and implement improvements to existing processes and procedures to enhance workflow and efficiency.</p><br><p>•Develop and document new processes for better network management and operation.</p><br><p>•Stay updated on industry best practices and integrate them into the organization.</p><br><p>•Coordinate with development teams and business units for requirements and changes related to new developments, integrations, or operations.</p><br><p>•Assist in the preparation of technical and maintenance processes for new projects, services, expansions, and ad-hoc requests.</p><br><p>•Facilitate communication and collaboration between different units and stakeholders.</p><br><p>•Ensure compliance with environmental and occupational health and safety requirements.</p><br><p>•Implement security and protection protocols to safeguard network infrastructure.</p><br><p>•Prepare reports on network performance, fault management, and process improvements.</p><br><p>•Ensure all documentation is up-to-date and accessible to relevant stakeholders.</p><br> <br> <br><br> What We Need From You <br> <p>•Knowledge of database management and IT/Data-warehouse systems.</p><br><p>•Familiarity with service level management and customer satisfaction principles.</p><br><p>•Industry certifications in core network technologies or vendor-specific certifications.</p><br><p>•Strong understanding of core network technologies and protocols.</p><br><p>•Proficiency with network management and monitoring tools.</p><br><p>•Excellent problem-solving and analytical skills.</p><br><p>•Strong communication and teamwork abilities</p><br><p><b><span>Educational Level</span></b></p><br><p><span>Bachelor’s degree in Telecommunications, Electrical Engineering,</span><span>Computer</span><span>Science,</span><span>or</span><span>a related field.</span></p><br> <br> <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Operational Duties</p><ol><li><p>Participates in the development of multi-disciplinary collaborative teams, and drives them to plan, formulate and agree comprehensive quality procedures.</p></li><li><p>Supports clinical services and Hospital accreditation activities; conducts accreditation orientation sessions, audits, maintains appropriate data, monitors standards & regulations to identify deficiencies and recommends activities to meet standards.</p></li><li><p>Coordinates Internal (clinical and support function) Audit process; prepares schedules, reports and helps in setting corrective action plan.</p></li><li><p>Reviews Patient complains and conducts Clinical Case reviews (care /negligence) for root cause analysis in order to facilitate effective resolutions.</p></li><li><p>Reviews and monitors Adverse Occurrence Reporting (AOR) for identification of actual and potential risks.</p></li><li><p>Recommends corrective and proactive methods for improvement; Issues AOR analysis &recommendations for improvement reports as assigned.</p></li><li><p>Conducts quarterly Quality awareness sessions.</p></li><li><p>Aides departments for the development of critical hospital plan (Disaster plans) and other accreditation requirements e.g. FMEA & RCA</p></li></ol><p>Training/Improvement Activities</p><ol><li><p>Identifies process improvement requirements and ensures availability of updated internal processes that helps departments in delivery of patient care according to required standards.</p></li><li><p>Identifies non-compliance to established process standards, suggests improvement actions and reports to Manager - QSM</p></li><li><p>Identifies training needs (clinical) for Hospital staff, plans and delivers training according to the need and requirements.</p></li><li><p>Educates and conducts process trainings for Hospital staff in performance improvement concepts, principles, methodologies and clinical audits.</p></li><li><p>Participates in clinical services and Hospital-wide performance improvement activities (e.g., performance improvement projects, clinical pathways, Clinical guidelines & benchmarking).</p></li><li><p>Participate in committees, task forces and teams related to the Hospital’s performance improvement plan, as directed.</p></li></ol><p>General Duties</p><ol><li><p>Tracks and monitors organizational Quality indicators.</p></li><li><p>Reviews the applicability of policies developed by clinical/non clinical departments and ensures implementation.</p></li><li><p>Participates in educational programs and in-service meetings.</p></li><li><p>Attends meetings as required.</p></li><li><p>Performs all additional assignments as requested by the Manager-QSM</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION: MBBS/ Registered Nurse or Bachelor’s Degree in a related healthcare discipline.
Certified Professional in Healthcare Quality (CPHQ)/ American Society of Quality (ASQ) certification or international equivalent preferred.
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