Management Information Systems in Kuwait
2559 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ZAIN2400 - Network Assurance • Operation Zain Kuwait • Division Finance • Location Kuwait - Kuwait City • Closing Date 30-Jul-2026</p><p>About the Role</p><p>The Network Assurance Analyst is responsible for reviewing the operator s network elements and operational systems and the implementation of controls to detect/prevent/mitigate errors affecting potential or generated revenue.</p><p>Responsibility:</p><ul><li>Identify "risk", operational and financial impacts relating to systems and network elements and facilitate the implementation of required controls to mitigate identified risks.</li><li>Troubleshoot revenue programs and billing system parameters for accurate and proper billing set up and price rating accuracy.</li><li>Carry out revenue assurance activities for revenue streams monitoring and follow up alarms raising by RA system and other controls assurance activities.</li><li>Asses implemented controls for efficiency and effectiveness and develop and monitor KPIs for difference core areas of revenue streams</li><li>Conduct review of revenue booking and conduct analysis of revenue and other important trends</li><li>Participate in cross-functional teams to resolve revenue assurance and network assurance issues and develop/implement the necessary controls.</li><li>Maintain Revenue Assurance department systems, system upgrades, software upgrades and hardware implementation.</li><li>Engage in Zain s general network projects and assess the impact of such project on RA functions and end customers.</li><li>Perform acceptance testing for the new developed RA adapter, new software/application release or upgrades to ensure functionality and adherence to Zain's standards.</li><li>Work with vendors to implement, maintain and enhance revenue assurance initiatives throughout the business.</li><li>Assure the integrity of RA system s data and maintain the accuracy of the system s reference data.</li><li>Monitor the daily performance and usage trends generated by the revenue assurance tool.</li><li>Perform cross-systems validation to assure systems synergy.</li><li>Create, maintain, and enhance best practice standards in written evidence, analytical charts, and written reports/presentations.</li><li>Document the department s existing workflows and processes</li><li>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</li><li>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li><li>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminate hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activitie</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Skills:</h2><ul><li>Ability to communicate, present and influence all levels of the organization</li><li>Expertise in revenue assurance systems</li><li>Excellent understanding of network elements and their assurance within the telecom sector</li><li>Understanding of modelling, financial accounting and reporting</li><li>Ability to run deep dive analyses</li><li>Experience with data mining, analytics, dashboards and problem structuring</li><li>Understanding of SQL to query and manipulate large data sets for analysis</li><li>Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</li><li>Clear ability to understand the dynamics of financial data to extract relevant information</li><li>Excellent written and verbal communication skills</li><li>Ability to analyze a situation and produce creative, original and useful solutions</li><li>Understanding of designing KPIs, reports, dashboards</li><li>Strong understanding of telecommunications products, trends and technology markets</li></ul><h2>Education Level & Major:</h2><p>Bachelor s degree in computer engineering, Information Technology, Management Information Systems, or a related field</p><p></p></section>
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<p>We are seeking a proactive and detail-oriented Sales Operations Specialist for managing and optimizing sales-related systems and processes, including Customer relationship Management (CRM) maintenance, technical support, and sales tool integration, to enhance operational efficiency, drive performance, and ensure alignment between the sales department and IT.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Manage, maintain, and optimize Customer relationship management (CRM) systems and Warehouse management system (WMS) related databases to ensure accurate and up-to-date information.</li><li>Maintain the networking infrastructure supporting sales operations, ensuring stable connectivity and system performance across all devices and platforms</li><li>Implement and maintain technical systems to improve sales operations and align with business goals.</li><li>Provide ongoing technical support to the concerned team by addressing their operational and technical needs.</li><li>Ensure proper functionality of Van sales hardware, including handheld devices, SIM cards, printers, etc.</li><li>Conduct training for concerned team members on Customer relationship management (CRM) systems, warehouse management systems (WMS), and sales tools to ensure optimal usage.</li><li>Assist in the creation and setup of new customer profiles in the system, ensuring accurate entry of customer data, pricing, and terms in alignment with company policies.</li><li>Manage, update, and synchronize promotions and pricing across all sales platforms to ensure consistency.</li><li>Provide support on the execution of sales campaigns and promotions.</li><li>Continuously evaluate and identify opportunities for improving sales and warehouse systems and processes to increase sales effectiveness and efficiency.</li><li>Ensure adoption and compliance of sales processes across the team.</li><li>Collaborate with marketing, finance, and IT teams to align sales operations and ensure smooth cross-departmental communication.</li><li>Coordinate with service providers for system integration, maintenance and troubleshooting. </li><li>Coordinate with internal departments to maintain accurate customer records and synchronize backend updates across platforms.</li><li>Oversee and manage the client's network infrastructure to ensure optimal performance, security, and availability. Collaborate with internal teams and external stakeholders to troubleshoot and resolve network issues while ensuring adherence to best practices and industry standards.</li><li>Proactively monitor and maintain sales and warehouse systems to ensure maximum uptime and minimize disruptions to sales operations.</li><li>Contact customers for any systems issues or errors regarding performance / invoices or discrepancies to ensure customer satisfaction. </li><li>Oversee security camera systems and manage networking infrastructure related to sales operations.</li><li>Keep abreast to the the latest advancements in technology to ensure the department's tools and processes are up-to-date.</li><li>Perform ad-hoc and other duties related to the job as assigned by the Direct Manager.</li></ul><p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications & Requirements</b></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.</li><li>3–5 years of experience in Sales Operations, CRM Administration, Systems Support, or a similar role.</li><li>Experience working with CRM platforms, ERP/WMS systems, and sales technologies.</li><li>Strong understanding of networking concepts, system administration, and hardware troubleshooting.</li><li>Excellent analytical, problem-solving, and organizational skills.</li><li>Strong communication and stakeholder management abilities.</li><li>Proficiency in Microsoft Office applications, particularly Excel and reporting tools.</li><li>Ability to work collaboratively across departments and manage multiple priorities effectively.</li></ul><p><br></p></div>
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<span><span><span><span><span></span></span></span></span></span><p><span><span><span><span><span><span>ICT Teacher - Aug 2026 start<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>An educational company with American and British schools in Kuwait are seeking ICT Teachers with. Experience teaching in a UK / USA curriculum School in the host country is essential. You must hold a European Union, North American, Australasian, or South African passport.<br></span></span></span></span></span></span></p><br><br><span>Requirements<span><span><span><span><span><span>· Bachelor's degree in education for Primary teacher positions and A Bachelor's degree in a relevant subject for Secondary position<br></span></span><br></span></span></span></span></span><p><span><span><span><span><span><span>· Prefer teaching qualification<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>· At least 6 months experience in a school classroom </span></span><br></span></span></span></span></p><br><br><br><span>Benefits<span><span><span><span></span></span></span></span></span><p><span><span><span><span><span><span>· Salary up to 38000 GBP tax free<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>· Furnished apartment / or allowance<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>· Private health insurance<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>· Annual return flight ticket<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>· End of service indemnity<br></span></span></span></span></span></span></p><br><span><span>Atlas Teachers will allocate your own experienced consultant who will provide full support, advice and guidance through the selection and recruitment process. Please forward your CV or call for more information about these great opportunities</span></span><br><br><br><br> </div>
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<span><span><span><span><span></span></span></span></span></span><p><span><span><span><span><span><span>Science Teacher - Aug 2026 start<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>An educational company with American and British schools in Kuwait are seeking Science Teachers with. Experience teaching in a UK / USA curriculum School in the host country is essential. You must hold a European Union, North American, Australasian, or South African passport.<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>Interviews to be held over SKYPE, please contact us for a more detailed job description</span></span><br></span></span></span></span></p><br><br><span>Requirements<span><span><span><span><span><span>· Bachelor's degree in education for Primary teacher positions and A Bachelor's degree in a relevant subject for Secondary position<br></span></span><br></span></span></span></span></span><p><span><span><span><span><span><span>· Prefer teaching qualification<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>· At least 6 months experience in a school classroom </span></span><br></span></span></span></span></p><br><br><br><span>Benefits<span><span><span><span></span></span></span></span></span><p><span><span><span><span><span><span>· Salary up to 38000 GBP tax free<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>· Furnished apartment / or allowance<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>· Private health insurance<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>· Annual return flight ticket<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>· End of service indemnity<br></span></span></span></span></span></span></p><br><span><span>Atlas Teachers will allocate your own experienced consultant who will provide full support, advice and guidance through the selection and recruitment process. Please forward your CV or call for more information about these great opportunities</span></span><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span>Job Summary <br><span>The HR Assistant – Recruitment provides administrative support to the Recruitment and Onboarding team to ensure an efficient hiring process. The role is responsible for coordinating interviews, preparing employment offers, maintaining recruitment records, supporting onboarding activities, and delivering a positive experience for candidates and hiring manager</span><br><br><br>Job Responsibilities <br></span><ul>
<li><span>Provide administrative support to the Recruitment and Onboarding team.</span></li>
<li><span>Coordinate and schedule interviews with candidates and hiring managers.</span></li>
<li><span>Prepare offer letters and employment-related documentation.</span></li>
<li><span>Update and maintain candidate information in the recruitment system.</span></li>
<li><span>Track recruitment activities and ensure accurate records are maintained.</span></li>
<li><span>Communicate with candidates regarding interviews, documentation, and onboarding requirements.</span></li>
<li><span>Collect and verify pre-employment and onboarding documents.</span></li>
<li><span>Support onboarding activities and ensure a smooth joining process for new employees.</span></li>
<li><span>Prepare recruitment reports, trackers, and related administrative documentation.</span></li>
<li><span>Build positive working relationships with hiring managers and internal stakeholders.</span></li>
<li><span>Ensure compliance with company policies and recruitment procedures.</span></li>
</ul>
<br><br>Candidate Requirements <br><p><span>• Degree educated ideally in a business-related subject</span><br><span>• Substantial experience gained in a recruitment or talent role</span><br><span>• Strong communication skills both verbally and in writing</span><br><span>• Well-developed analytical skills, able to work with data to unlock people's insight and drive improvement</span><br><span>• Must have paassion and commitment to improve organization through people</span><br></p><br><br><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Accurately input and update data in various databases and systems, ensuring high levels of precision to maintain data integrity.</li><li>Review and verify data for accuracy and completeness, identifying discrepancies and correcting errors promptly to uphold quality standards.</li><li>Organize and maintain physical and digital filing systems, enabling easy access to important information and documents.</li><li>Generate and distribute timely reports based on data analysis, providing insights that aid decision-making processes.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent is required; an associate degree in a related field is preferred to enhance data management skills.</li><li>Minimum of 1-2 years of relevant experience in data entry or administrative roles, demonstrating a strong understanding of data processes.</li><li>Proficiency in Microsoft Office Suite, particularly Excel, to efficiently manage and analyze data sets.</li><li>Experience with data entry software and database management systems, showcasing technical aptitude in utilizing various platforms.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Accurately input and update data in various databases and systems, ensuring high levels of precision to maintain data integrity.</li><li>Review and verify data for accuracy and completeness, identifying discrepancies and correcting errors promptly to uphold quality standards.</li><li>Organize and maintain physical and digital filing systems, enabling easy access to important information and documents.</li><li>Generate and distribute timely reports based on data analysis, providing insights that aid decision-making processes.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent is required; an associate degree in a related field is preferred to enhance data management skills.</li><li>Minimum of 1-2 years of relevant experience in data entry or administrative roles, demonstrating a strong understanding of data processes.</li><li>Proficiency in Microsoft Office Suite, particularly Excel, to efficiently manage and analyze data sets.</li><li>Experience with data entry software and database management systems, showcasing technical aptitude in utilizing various platforms.</li></ul><p></p></section>
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<p>The Records Clerk is responsible for maintaining, organizing, updating, and accurately recording company records and related financial and administrative information. The role requires a high level of accuracy, confidentiality, attention to detail, and effective coordination with employees, customers, and relevant departments.</p><p><b>Duties and Responsibilities:</b></p><ul><li>Maintain accurate and up-to-date company records, documents, and files.</li><li>Enter, update, and verify data in the relevant accounting and electronic systems.</li><li>Organize and maintain physical and electronic records in accordance with company procedures.</li><li>Review records and documents to ensure accuracy, completeness, and proper documentation.</li><li>Assist with various financial and administrative record-keeping activities.</li><li>Support the Accounting Department in maintaining financial records and documentation.</li><li>Prepare, organize, and retrieve records and documents as required by authorized personnel.</li><li>Ensure that records are properly classified, stored, and easily accessible when needed.</li><li>Coordinate with employees, customers, and other departments to obtain and exchange required information.</li><li>Assist in monitoring and maintaining records related to financial transactions and cash flow activities.</li><li>Ensure compliance with applicable company policies, accounting procedures, and regulatory requirements.</li><li>Maintain confidentiality of sensitive company, financial, employee, and customer information.</li><li>Identify discrepancies or missing information in records and report them to the relevant supervisor.</li><li>Use available technology and electronic systems to improve the efficiency and accuracy of record-keeping activities.</li><li>Perform other related duties and responsibilities as assigned by the direct supervisor.</li></ul><p><b>Qualifications:</b></p><ul><li>Specialized University Degree in Accounting.</li><li>Diploma in Accounting.</li></ul><p><b>Experience:</b></p><ul><li>Fresh Graduate.</li><li>3 years of experience in financial accounting, with at least 2 years in the food industry or government companies.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Communication</p><ul><li>Ability to communicate effectively both verbally and in writing.</li><li>Ability to communicate effectively with employees and customers at all levels.</li><li>Effective communication with colleagues, supervisors, and other departments through providing and exchanging information.</li><li>Promote and support easy access to information within the company.</li></ul><p>Professional Skills and Competencies</p><ul><li>Ability to handle various financial and record-keeping tasks.</li><li>Knowledge of accounting procedures and best practices.</li><li>Strong numerical and calculation skills.</li><li>Familiarity with the company’s cash flow management processes.</li><li>Ability to work effectively under pressure.</li><li>Ability to implement and comply with financial and regulatory policies and procedures.</li><li>Good knowledge of the company’s business operations, with strong forecasting and observation skills.</li><li>Ability to maintain accurate records and ensure information is properly documented and organized.</li><li>Strong attention to detail and accuracy when handling financial and administrative records.</li></ul><p>Technological Skills</p><ul><li>Good knowledge of technological systems and software used within the Accounting Department.</li><li>Proficient in using computers and electronic applications.</li><li>Ability to use modern technologies and digital tools to improve work efficiency.</li><li>Ability to maintain and update electronic records and databases accurately.</li></ul><p>Languages</p><ul><li>Proficiency in Arabic.</li><li>Proficiency in English.</li></ul><p>Personal Skills</p><ul><li>Strong commitment to ethical standards, integrity, and trustworthy practices.</li><li>Ability to take responsibility and build trust with others.</li><li>High level of accuracy, reliability, and attention to detail.</li><li>Ability to maintain confidentiality when handling company and financial information.</li></ul><p>Job Description – Records Clerk</p><p>The Records Clerk is responsible for maintaining, organizing, updating, and accurately recording company records and related financial and administrative information. The role requires a high level of accuracy, confidentiality, attention to detail, and effective coordination with employees, customers, and relevant departments.</p><p>Duties and Responsibilities</p><ul><li>Maintain accurate and up-to-date company records, documents, and files.</li><li>Enter, update, and verify data in the relevant accounting and electronic systems.</li><li>Organize and maintain physical and electronic records in accordance with company procedures.</li><li>Review records and documents to ensure accuracy, completeness, and proper documentation.</li><li>Assist with various financial and administrative record-keeping activities.</li><li>Support the Accounting Department in maintaining financial records and documentation.</li><li>Prepare, organize, and retrieve records and documents as required by authorized personnel.</li><li>Ensure that records are properly classified, stored, and easily accessible when needed.</li><li>Coordinate with employees, customers, and other departments to obtain and exchange required information.</li><li>Assist in monitoring and maintaining records related to financial transactions and cash flow activities.</li><li>Ensure compliance with applicable company policies, accounting procedures, and regulatory requirements.</li><li>Maintain confidentiality of sensitive company, financial, employee, and customer information.</li><li>Identify discrepancies or missing information in records and report them to the relevant supervisor.</li><li>Use available technology and electronic systems to improve the efficiency and accuracy of record-keeping activities.</li><li>Perform other related duties and responsibilities as assigned by the direct supervisor.</li></ul><p><b>Qualifications:</b></p><ul><li>Specialized University Degree in Accounting.</li><li>Diploma in Accounting.</li></ul><p><b>Experience:</b></p><ul><li>Fresh Graduate.</li><li>3 years of experience in financial accounting, with at least 2 years in the food industry or government companies.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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<span></span><p><strong><span>Job Summary</span></strong></p><br>
<p><span>The Credit Facilities Manager is responsible for leading the organization's credit risk management function by developing and enforcing credit policies, evaluating credit applications, monitoring credit exposure, and ensuring compliance with approved credit procedures. The role holds the final authority for approving or declining credit applications within the established risk framework and provides strategic guidance to business units on credit-related matters. The job holder also oversees the credit team, optimizes resources, and supports sound business growth through effective credit risk management.</span></p><br>
<p><span><strong>Key Responsibilities</strong></span></p><br>
<p><strong><span>Credit Policy & Risk Management</span></strong></p><br>
<ul>
<li><span>Develop, implement, and continuously enhance credit policies and procedures in line with business objectives and risk appetite.</span></li>
<li><span>Define and assign appropriate credit limits for business units and customers based on risk assessments.</span></li>
<li><span>Recommend improvements to credit policies, procedures, and supporting information systems.</span></li>
<li><span>Monitor overall credit exposure across the organization and provide timely reporting to management.</span></li>
<li><span>Identify emerging risks, warning signals, and potential areas of concern, recommending corrective actions as required. </span></li>
</ul>
<p><strong><span>Credit Assessment & Approval </span></strong></p><br>
<ul>
<li><span>Evaluate and process customer credit applications in accordance with established credit policies and procedures.</span></li>
<li><span>Exercise final approval authority for accepting or declining credit applications within delegated limits.</span></li>
<li><span>Conduct periodic reviews of customer credit limits to ensure adequacy and alignment with changing business conditions.</span></li>
<li><span>Ensure customer master data and credit records remain accurate, complete, and up to date. </span></li>
</ul>
<p><strong><span>Governance & Compliance </span></strong></p><br>
<ul>
<li><span>Conduct regular reviews and audits to ensure compliance with credit policies and procedures.</span></li>
<li><span>Investigate deviations and implement corrective measures where required.</span></li>
<li><span>Maintain effective controls to safeguard the organization's financial interests and minimize credit losses. </span></li>
</ul>
<p><strong><span>Business Partnership & Stakeholder Management </span></strong></p><br>
<ul>
<li><span>Collaborate closely with business units to resolve customer credit issues, disputes, and credit limit allocations.</span></li>
<li><span>Provide expert advice and guidance on customer creditworthiness and risk management practices.</span></li>
<li><span>Share industry insights and market intelligence to support informed business decisions. </span></li>
</ul>
<p><strong><span>Team Leadership & Development </span></strong></p><br>
<ul>
<li><span>Lead, coach, and develop the credit team to ensure high performance and operational excellence.</span></li>
<li><span>Ensure field visits are conducted jointly with business units to assess customer profiles and support credit decisions.</span></li>
<li><span>Review and approve customer assessment reports submitted by the team.</span></li>
<li><span>Optimize team resources, workloads, and processes to enhance productivity and service delivery. </span></li>
</ul>
<p><strong><span>Candidate Requirements </span></strong></p><br>
<p><strong><span>Education</span></strong></p><br>
<ul>
<li><span>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related discipline.</span></li>
<li><span>Professional certification in Credit Management, Finance, Risk Management, or Accounting (e.g., CICP, CFA, CPA, ACCA) is preferred. </span></li>
</ul>
<p><strong><span>Experience</span></strong></p><br>
<ul>
<li><span>8–12 years of progressive experience in credit management, credit risk, finance, or related fields.</span></li>
<li><span>Minimum 3–5 years of leadership experience managing credit teams.</span></li>
<li><span>Proven experience in credit policy development, credit analysis, customer risk assessment, and credit limit management.</span></li>
<li><span>Experience working within a diversified or multi-business-unit environment is advantageous. </span></li>
</ul>
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<h2 class="h5">Job description</h2>
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<span></span><p><strong><span>Job Summary</span></strong></p><br>
<p><span>The Credit Facilities Manager is responsible for leading the organization's credit risk management function by developing and enforcing credit policies, evaluating credit applications, monitoring credit exposure, and ensuring compliance with approved credit procedures. The role holds the final authority for approving or declining credit applications within the established risk framework and provides strategic guidance to business units on credit-related matters. The job holder also oversees the credit team, optimizes resources, and supports sound business growth through effective credit risk management.</span></p><br>
<p><span><strong>Key Responsibilities</strong></span></p><br>
<p><strong><span>Credit Policy & Risk Management</span></strong></p><br>
<ul>
<li><span>Develop, implement, and continuously enhance credit policies and procedures in line with business objectives and risk appetite.</span></li>
<li><span>Define and assign appropriate credit limits for business units and customers based on risk assessments.</span></li>
<li><span>Recommend improvements to credit policies, procedures, and supporting information systems.</span></li>
<li><span>Monitor overall credit exposure across the organization and provide timely reporting to management.</span></li>
<li><span>Identify emerging risks, warning signals, and potential areas of concern, recommending corrective actions as required. </span></li>
</ul>
<p><strong><span>Credit Assessment & Approval </span></strong></p><br>
<ul>
<li><span>Evaluate and process customer credit applications in accordance with established credit policies and procedures.</span></li>
<li><span>Exercise final approval authority for accepting or declining credit applications within delegated limits.</span></li>
<li><span>Conduct periodic reviews of customer credit limits to ensure adequacy and alignment with changing business conditions.</span></li>
<li><span>Ensure customer master data and credit records remain accurate, complete, and up to date. </span></li>
</ul>
<p><strong><span>Governance & Compliance </span></strong></p><br>
<ul>
<li><span>Conduct regular reviews and audits to ensure compliance with credit policies and procedures.</span></li>
<li><span>Investigate deviations and implement corrective measures where required.</span></li>
<li><span>Maintain effective controls to safeguard the organization's financial interests and minimize credit losses. </span></li>
</ul>
<p><strong><span>Business Partnership & Stakeholder Management </span></strong></p><br>
<ul>
<li><span>Collaborate closely with business units to resolve customer credit issues, disputes, and credit limit allocations.</span></li>
<li><span>Provide expert advice and guidance on customer creditworthiness and risk management practices.</span></li>
<li><span>Share industry insights and market intelligence to support informed business decisions. </span></li>
</ul>
<p><strong><span>Team Leadership & Development </span></strong></p><br>
<ul>
<li><span>Lead, coach, and develop the credit team to ensure high performance and operational excellence.</span></li>
<li><span>Ensure field visits are conducted jointly with business units to assess customer profiles and support credit decisions.</span></li>
<li><span>Review and approve customer assessment reports submitted by the team.</span></li>
<li><span>Optimize team resources, workloads, and processes to enhance productivity and service delivery. </span></li>
</ul>
<p><strong><span>Candidate Requirements </span></strong></p><br>
<p><strong><span>Education</span></strong></p><br>
<ul>
<li><span>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related discipline.</span></li>
<li><span>Professional certification in Credit Management, Finance, Risk Management, or Accounting (e.g., CICP, CFA, CPA, ACCA) is preferred. </span></li>
</ul>
<p><strong><span>Experience</span></strong></p><br>
<ul>
<li><span>8–12 years of progressive experience in credit management, credit risk, finance, or related fields.</span></li>
<li><span>Minimum 3–5 years of leadership experience managing credit teams.</span></li>
<li><span>Proven experience in credit policy development, credit analysis, customer risk assessment, and credit limit management.</span></li>
<li><span>Experience working within a diversified or multi-business-unit environment is advantageous. </span></li>
</ul>
</div>
<h2 class="h5">Job description</h2>
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<p><span>Position: Internal Auditor</span></p><br>
<p><span>Classification:</span> Staff <br><span>Reports To:</span> Director of Internal Audit<br><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</p><br>
<p>AIU is executing its RISE Strategy 2026–2030 a five-year transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. A credible, independent internal audit function is foundational to this strategy: WASC evaluators will assess whether AIU has the operational integrity, process discipline, and risk management culture that institutional accreditation requires. The Director of Internal Audit builds and sustains that foundation.</p><br>
<p>For more information, visit: www.aiu.edu.kw<br></p><br>
<p><span>Department Profile</span></p><br>
<p>The Office of Internal Audit is an independent, objective assurance and advisory function. Its purpose is not to find fault it is to give AIU's leadership and Board the confidence that the institution's operations, processes, and controls are functioning as intended and are fit for the purposes the RISE Strategy demands.</p><br>
<p>The Internal Auditor assists in carrying out operational audits across academic and administrative functions, identifying risks, recommending improvements, and supporting the implementation of corrective actions.</p><br> <p><span>Position Summary</span></p><br>
<p>The Internal Auditor performs operational, compliance, and risk-based audits across AIU's academic and administrative units. The role evaluates internal controls, reviews institutional processes, identifies opportunities for improvement, and assists management in strengthening governance and operational effectiveness.</p><br>
<p>Working under the supervision of the Director of Internal Audit, the Internal Auditor conducts audit engagements, documents findings, prepares audit reports, and monitors corrective actions while maintaining independence, objectivity, and confidentiality.</p><br> <p><span>Key Responsibilities</span><br></p><br>
<p><span>Audit Planning and Execution</span></p><br>
<ul>
<li>Participate in the execution of the annual risk-based Internal Audit Plan.</li>
<li>Conduct operational, compliance, and process audits across academic and administrative departments.</li>
<li>Perform audit fieldwork, including interviews, process walkthroughs, document reviews, and testing of internal controls.</li>
<li>Assess whether institutional policies, procedures, and regulations are consistently applied.</li>
<li>Identify control weaknesses, operational inefficiencies, and compliance gaps.</li>
<li>Maintain complete and accurate audit working papers in accordance with professional auditing standards.</li>
</ul> <p><span>Operational and Process Reviews</span></p><br>
<ul>
<li>Evaluate the effectiveness and efficiency of administrative and academic processes.</li>
<li>Review Human Resources, Procurement, Student Affairs, Information Technology, Finance, and other operational functions for compliance with University policies.</li>
<li>Assess whether established internal controls adequately mitigate operational risks.</li>
<li>Verify that corrective actions from previous audits have been implemented effectively.</li>
</ul> <p><span>Governance and Compliance</span></p><br>
<ul>
<li>Evaluate compliance with University policies and procedures.</li>
<li>Review compliance with Kuwait Labour Law, applicable regulatory requirements, and institutional governance practices.</li>
<li>Assist in assessing policy implementation across schools and departments.</li>
<li>Support reviews of conflict-of-interest disclosures, policy compliance, and governance documentation.</li>
</ul> <p><span>Risk Management</span></p><br>
<ul>
<li>Assist in identifying operational risks affecting the University.</li>
<li>Contribute to maintaining the institutional risk register.</li>
<li>Support periodic risk assessments across departments.</li>
<li>Monitor the implementation of risk mitigation plans and report outstanding issues.</li>
</ul> <p><span>Audit Reporting</span></p><br>
<ul>
<li>Prepare clear, accurate, and evidence-based audit reports.</li>
<li>Document audit observations, root causes, risks, and practical recommendations.</li>
<li>Discuss preliminary findings with department management.</li>
<li>Present audit results to the Director of Internal Audit for review.</li>
</ul> <p><span>Follow-up Activities</span></p><br>
<ul>
<li>Track management action plans resulting from audit findings.</li>
<li>Verify completion and effectiveness of corrective actions.</li>
<li>Maintain records of outstanding audit recommendations.</li>
<li>Prepare follow-up reports on implementation progress.</li>
</ul> <p><span>Advisory and Special Projects</span></p><br>
<ul>
<li>Provide advisory support on internal controls, process improvements, and risk management.</li>
<li>Assist with investigations into reported irregularities, policy violations, or operational concerns when assigned.</li>
<li>Participate in special audit assignments and institutional projects.</li>
<li>Support preparation for accreditation reviews by evaluating operational evidence and compliance processes.</li>
</ul> <p><span>Minimum Qualifications</span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Bachelor's degree in Accounting, Finance, Business Administration, Internal Auditing, or a related field.</li>
<li>Master's degree is preferred.</li>
</ul> <p><span>Experience</span></p><br>
<ul>
<li>Minimum three (3) to five (5) years of experience in internal auditing, operational auditing, compliance, risk management, or a related field.</li>
<li>Experience conducting operational or process audits is preferred.</li>
<li>Experience in higher education, public sector, or a similarly regulated environment is an advantage.</li>
<li>Knowledge of internal control frameworks and risk management principles.</li>
<li>CIA certification or progress toward obtaining CIA certification is preferred.</li>
</ul> <p><span>Skills and Competencies</span></p><br>
<ul>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to prepare professional audit reports with clear recommendations.</li>
<li>Sound understanding of internal control principles and audit methodologies.</li>
<li>Ability to analyze complex processes and identify operational risks.</li>
<li>High level of integrity, objectivity, and professional ethics.</li>
<li>Strong organizational and time management skills.</li>
<li>Ability to maintain confidentiality when handling sensitive information.</li>
<li>Proficiency in Microsoft Office applications and audit documentation tools.</li>
<li>Ability to build effective working relationships across the University while maintaining audit independence.</li>
</ul> <p><span>Working Relationships</span></p><br>
<p>The Internal Auditor works collaboratively with all academic and administrative departments while maintaining professional independence. The role regularly interacts with department heads, faculty, staff, and senior administrators during audit engagements and reports directly to the Director of Internal Audit.</p><br> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Certified Internal Auditor (CIA) or other relevant professional certification.</li>
<li>Knowledge of higher education governance and accreditation standards (particularly WSCUC) is desirable.</li>
<li>Familiarity with Kuwait regulatory and compliance requirements is an advantage.</li>
<li>Experience with Enterprise Risk Management (ERM) methodologies is preferred.</li>
</ul> <p>Submit applications via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to commence employment at the earliest convenience and no later than December 2026.</p><br> <p>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education.</p><br> </div>
<p><h4>Position summary</h4>
<p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>
<p><h4>Position summary</h4>
<p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>
<p><h4>Position summary</h4>
<p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p><p>CORE WORK ACTIVITIES</p><p>Managing Day-to-Day Room Service Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Ensures property policies are administered fairly and consistently. Communicates areas in need of attention to staff and follows up to ensure follow through. Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Room Service Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Celebrates successes and publicly recognizes the contributions of team members. Communicates performance expectations in accordance with job descriptions for each position. Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Observes service behaviors of employees and provides feedback to individuals. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Supervises service behaviors of employees and provides feedback to individuals.</p><p>Room Service Financial and Budgeting Goals</p><p>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction. Sets a positive example for guest relations. Handles guest problems and complaints. Participates in the employee performance appraisal process, providing feedback as needed.</p><p>Conducting Human Resource Activities</p><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job. Trains staff and monitors adherence to all cash handling and credit policies and procedures.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Recognizes good quality products and presentations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position: Director of Office of Strategy, Institutional Performance & Emerging Technology Classification: Director Level Reports To: President</p><p>The Office of Strategy, Institutional Performance & Emerging Technology operates as a direct extension of the President's Office, serving as the institutional coordination and performance intelligence function that supports the execution of AIU's strategic priorities. Rather than functioning as a traditional planning department, the Office ensures that institutional strategy is translated into measurable outcomes through performance management, executive reporting, and strategic technology evaluation. The Office owns three interconnected responsibilities that together strengthen AIU's institutional effectiveness:</p><p>Strategy & Institutional Performance: Leading the RISE Strategy execution cycle, institutional KPI monitoring, quarterly performance reporting, Board reporting, annual strategy review, and continuous improvement of AIU's institutional performance management framework using the Balanced Scorecard methodology.</p><p>Emergent Technology Intelligence: Scouting, evaluating, and piloting emerging technologies relevant to AIU's academic and administrative operations functioning as an innovation incubator that identifies what is ready for institutional adoption before the CIO integrates it at scale.</p><p>Strategic Project Alignment: Coordinating with the University's existing PMO and Special Projects structure to monitor the strategic alignment and progress of major institutional initiatives, ensuring the President receives timely updates on projects that materially affect strategic objectives.</p><p>The Director, Office of Strategy, Institutional Performance & Emerging Technology carries three complementary mandates that reinforce one another. Institutional strategy provides direction, performance management measures progress, and emerging technology enables innovation that supports AIU's long-term strategic priorities. The Director ensures these three functions operate in alignment to support informed executive decision-making.</p><p><strong>Key Responsibilities</strong></p><p>1. RISE Strategy Execution and Balanced Scorecard Management</p><ul><li>Own the AIU RISE Strategy execution cycle translating Board-approved strategic objectives into annual operating plans, quarterly milestones, and individual VP and Dean accountability commitments</li><li>Design, maintain, and continuously improve AIU's Balanced Scorecard the institutional performance management framework that cascades RISE Strategy KPIs from institutional level through school, department, and individual levels ensuring that every function can see how its work connects to the strategy</li><li>Conduct quarterly strategy performance reviews with each VP reviewing KPI progress, identifying risks to delivery, proposing course corrections, and escalating material issues to the President with recommended responses</li><li>Prepare the Annual Strategic Progress Report the principal annual document presented to the Board of Trustees each November synthesizing Balanced Scorecard data, institutional KPI achievements, variance explanations, and the following year's adjusted priorities into a clear, evidence-based narrative for Board review</li><li>Manage the annual strategic planning calendar coordinating the February environmental scan, April-May VP planning submissions, June-July budget-strategy alignment, September Board approval, and November Board progress review ensuring that planning is a continuous cycle rather than an annual event</li><li>Maintain the RISE Strategy risk register identifying strategic risks, assessing likelihood and impact, tracking mitigation actions, and reporting to the President and Board Audit & Risk Committee quarterly</li><li>Coordinate with the Institutional Research Office to ensure that all Balanced Scorecard data is sourced from verified institutional systems no KPI reported to the Board may be based on unverified or manually assembled data.</li></ul><p>2. Emergent Technology Intelligence and Innovation Piloting</p><ul><li>Lead AIU's horizon scanning function systematically monitoring emerging technologies relevant to higher education (generative AI, adaptive learning systems, learning analytics, spatial computing, research tools) and producing quarterly Technology Intelligence Briefings for the President and Senior Leadership Team</li><li>Design and manage AIU's innovation piloting programme a structured process for testing emerging technologies in controlled institutional environments before recommending them for full adoption. Pilots are time-bounded, evidence-evaluated, and documented for institutional learning regardless of outcome</li><li>Coordinate with the CIO to ensure that emergent technology intelligence flows effectively between the scouting function (this Office) and the operational integration function (CIO/Digital Transformation Office) the Director scouts and pilots; the CIO scales and operates</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Minimum Qualifications:</h2><p><strong>Education</strong></p><p>Doctoral degree required in Strategy, Higher Education Management, Business Administration (MBA), Public Administration, Project Management, or a closely related field. Candidates with strong GCC higher education strategic planning experience are strongly considered.</p><p><strong>Experience</strong></p><ul><li>Minimum eight (8) years of progressive experience in higher education, with at least four (4) years in a strategic planning, institutional effectiveness, or senior project management leadership role at a GCC university.</li><li>Demonstrated experience managing a university's strategic planning cycle from environmental scanning through KPI development, annual review, Board reporting, and plan revision in a GCC institutional context.</li><li>Proven experience implementing or managing a Balanced Scorecard or equivalent institutional performance management framework candidates must be able to describe a specific implementation, not just familiarity with the concept.</li><li>Experience working with institutional project portfolios and executive reporting, including monitoring strategic initiatives, interpreting project status information, and advising senior leadership on institutional priorities and risks</li><li>Direct experience working with or reporting to a university President or equivalent executive candidates must be comfortable advising at C-suite level, preparing Board-level documents, and maintaining professional discretion in a senior advisory role.</li><li>Experience with WASC or comparable institutional accreditation project management understanding how accreditation timelines translate into institutional project portfolios is a material advantage.</li></ul><p><strong>Technical and Analytical Knowledge</strong></p><ul><li>Proficiency with strategic planning and Balanced Scorecard frameworks candidates must demonstrate working knowledge of the BSC four-perspective model (financial, stakeholder, internal processes, learning & growth) and its application in a higher education context.</li><li>Strong data analytics and visualization capability the Director must produce Balanced Scorecard dashboards and strategic performance reports that Board members with no higher education background can read and act on.</li><li>Project management methodology proficiency (Prince2, PMP, or equivalent). Working knowledge of project management methodologies sufficient to interpret project reporting, assess strategic risks, and support executive oversight of institutional initiatives. PMP certification is considered an advantage.</li><li>Technology literacy sufficient to evaluate emerging technologies at a strategic level the Director does not need to be a technologist, but must be literate enough to assess a vendor demonstration, understand integration implications, and ask the right questions of the CIO.</li><li>Familiarity with Kuwait's higher education regulatory environment PUC requirements, institutional governance obligations, and the competitive landscape of Kuwait's private university sector.</li></ul><p><strong>Skills, Competencies and Personal Attributes</strong></p><ul><li>The political intelligence to hold VPs and Deans accountable for RISE Strategy delivery without making accountability feel like surveillance the Director must be seen as a partner in execution, not an auditor of failure</li><li>Exceptional executive communication the ability to translate complex institutional performance data into a three-paragraph President's briefing, a ten-slide Board presentation, or a one-page project status update all with the same rigour and none of the same length</li><li>Strategic patience combined with operational awareness the ability to maintain a five-year strategic perspective while monitoring the progress, risks, and institutional impact of major strategic initiatives.</li><li>Cultural intelligence appropriate to AIU's multicultural GCC environment working effectively with Kuwaiti faculty, international administrators, owner Board members, PUC representatives, and WSCUC accreditation staff requires different registers and relationship norms.</li><li>Professional discretion at the highest level the Director has access to the most sensitive institutional information: financial projections, personnel decisions, accreditation risks, and Board deliberations. This access is a privilege that requires absolute confidentiality.</li></ul><h2>Preferred Qualifications:</h2><ul><li>PMP (Project Management Professional) certification. The formal credential is considered an advantage for interpreting project reporting and supporting executive oversight of institutional initiatives.</li><li>Experience with a university s WASC accreditation project portfolio, including sequencing of eligibility, self-study, SAV1, and SAV2 milestones as institutional activities with named owners and defined escalation paths.</li><li>Prior experience in a Chief of Staff or Strategy Director role in a GCC university. Candidates who have served as principal strategic advisors to a university President in the Gulf will have strong familiarity with institutional dynamics, stakeholder relationships, and cultural context.</li><li>Published research or professional contribution to strategic planning or institutional effectiveness in GCC higher education, demonstrating thought leadership rather than solely operational experience.</li><li>Arabic language proficiency is an advantage for engagement with Kuwaiti Board members, MOHE officials, and Arabic-speaking stakeholders.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The ESM Systems Engineer III is required to be certified at the expert level in multiple disciplines of systems and security (e.g., Azure Solutions Architect, Windows Server Hybrid Administrator, & CISSP) and provides high-level engineering and management support for all Enterprise systems. ESMs support Enterprise-class infrastructure in the RCC-SWA by providing optimization, administration, and technical documentation of all infrastructure systems. ESMs resolve and complete assigned cases and change requests and act as an escalation point for support issues. The core infrastructure technology duties include Microsoft Active Directory, Microsoft Entra ID (formerly Azure Active Directory), Microsoft Configuration Manager (formerly System Center Configuration Manager (SCCM) / Microsoft Endpoint Configuration Manager (MECM)), Windows Server Update Services (WSUS), Structured Query Language (SQL), Active Directory Federation Services (ADFS), Microsoft Identity Manager / Forefront Identity Manager (MIM/FIM), Domain Name System (DNS), Online Certificate Status Protocol (OCSP), and Public Key Infrastructure (PKI) system security and Group Policy, PowerShell scripting, and top-level support for enterprise-wide initiatives in a virtualized environment. The position is a senior role and will mentor Systems Engineers and serve as the primary support entity for problem escalation, reporting directly to the section team lead. Broad knowledge and expert hands-on experience in a large Enterprise are essential for success in this role. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position. Responsibilities + Provides Enterprise-level support for Active Directory, Microsoft Entra ID (formerly Azure Active Directory), and Windows File Services in an Enterprise environment for global initiatives. + Performs problem Management and Root Cause Analysis for Corporate Identity Management in a large-scale Department of Defense setting. + Serves as an escalation point for application support and troubleshooting, provides guidance and direction in the resolution of escalated issues and complex production, application, or system problems. + Installs, configures, and maintains Microsoft Active Directory, Microsoft Enterprise tools, and third-party software. + Coordinates and implements patch management, monthly Windows update deployments process to Servers and Workstations, Analyze SCCM / Intune log files, application packaging, and distribution, operating system deployment (OSD), custom reporting using SQL and creating WQL queries. Create desktop and server images utilizing technologies such as MDT. + Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps. + Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation. + Troubleshoot servers and infrastructure equipment, assess networking requirements and implement solutions, and make accurate, independent decisions under pressure. + Coordinate work and communicate status, issues, and documentation clearly across teams and stakeholders. + Manage and prioritize multiple complex tasks simultaneously in a fast-paced, deadline-driven environment. + Performs other duties and assignments as required. Qualifications + Qualifications: + Security Clearance: + Requires an active Secret Clearance + Education / Certifications: One-year related experience can be substituted for one year of education if the degree is required. + Bachelor’s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. + This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. + The authorized certifications for this job title are listed as follows: + Baseline: + Cisco: CCNP: Certified Network Professional - Security + CompTIA: CASP+ ce: Advanced Security Practitioner + CompTIA: SecurityX ce + GIAC: GCED: Certified Enterprise Defender + GIAC: GCIH: Certified Incident Handler + ISACA: CISA: Certified Information Systems Auditor + ISC2: CCSP: Certified Cloud Security Professional + ISC2: CISSP (or Associate): Certified Information Systems Security Professional + Computing Environment (CE): + Microsoft: 365 Certified: Enterprise Administrator Expert + Microsoft: Certified: Azure Database Administrator Associate + Microsoft: Certified: Azure Security Engineer Associate + Microsoft: Certified: Azure Solutions Architect Expert + Microsoft: MCSA: Cloud Platform + Microsoft: MCSA: Windows Server 2012 + Microsoft: MCSA: Windows Server 2016 + Microsoft: MCSE: Cloud Platform and Infrastructure + Microsoft: MCSE: Core Infrastructure + Microsoft: MCSE: Data Management and Analytics + Microsoft: MCSE: Productivity Solutions Expert + Microsoft: MCSE: Server Infrastructure 2012 + Microsoft: MCTS: Administering and Deploying System Center 2012 Configuration Manager (SCCM) + Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. + Minimum of 5 years of experience (10 preferred) in demonstrating the ability and aptitudes required to perform technical, managerial, or analytical work and coordination involving management of Enterprise level information systems. + Platforms including a combination of the following: + Microsoft Active Directory + Microsoft Entra ID (formerly Azure Active Directory) + Microsoft Configuration Manager (MCM), formerly System Center Configuration Manager (SCCM) / Microsoft Endpoint Configuration Manager (MECM), Intune, Windows Server Update Services (WSUS) + Structured Query Language (SQL) + Microsoft Identity Manager / Forefront Identity Manager (MIM/FIM) + Active Directory Federation Services (ADFS) + Domain Name System (DNS) + Public Key Infrastructure (PKI) + Azure Virtual Desktop in a Wide Area Network. + Experience with a customer service-oriented company. + Skills & Technology Used: + Proficiency in using a computer - desktop or laptop. + Proficiency in using Microsoft productivity software. + Proficiency in using Email client software. + Ability to troubleshoot servers and infrastructure equipment, assess networking requirements and provide solutions, and make accurate and independent decisions under pressure. + Excellent organizational, interpersonal, written, and verbal communication skills. + Ability to perform comfortably in a fast-paced, deadline-oriented work environment and to successfully execute many complex tasks simultaneously. + Ability to Install, configure, and maintain Microsoft Active Directory, Microsoft Enterprise tools, and third-party software utilities for hardware systems within operational guidelines. + Active Directory, Microsoft Entra ID (formerly Azure Active Directory) and Windows Enterprise environment. + Microsoft Configuration Manager (formerly System Center Configuration Manager (SCCM) / Microsoft Endpoint Configuration Manager (MECM)). + Ability to analyze SCCM / Intune log files, application packaging, and distribution, operating system deployment (OSD). + MS Active Directory Domain Services. + MS Active Directory Certificate Services (AD CS). + Ability to create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The ESM Systems Engineer III is required to be certified at the expert level in multiple disciplines of systems and security (e.g., Azure Solutions Architect, Windows Server Hybrid Administrator, & CISSP) and provides high-level engineering and management support for all Enterprise systems. ESMs support Enterprise-class infrastructure in the RCC-SWA by providing optimization, administration, and technical documentation of all infrastructure systems. ESMs resolve and complete assigned cases and change requests and act as an escalation point for support issues. The core infrastructure technology duties include Microsoft Active Directory, Microsoft Entra ID (formerly Azure Active Directory), Microsoft Configuration Manager (formerly System Center Configuration Manager (SCCM) / Microsoft Endpoint Configuration Manager (MECM)), Windows Server Update Services (WSUS), Structured Query Language (SQL), Active Directory Federation Services (ADFS), Microsoft Identity Manager / Forefront Identity Manager (MIM/FIM), Domain Name System (DNS), Online Certificate Status Protocol (OCSP), and Public Key Infrastructure (PKI) system security and Group Policy, PowerShell scripting, and top-level support for enterprise-wide initiatives in a virtualized environment. The position is a senior role and will mentor Systems Engineers and serve as the primary support entity for problem escalation, reporting directly to the section team lead. Broad knowledge and expert hands-on experience in a large Enterprise are essential for success in this role. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position. Responsibilities + Provides Enterprise-level support for Active Directory, Microsoft Entra ID (formerly Azure Active Directory), and Windows File Services in an Enterprise environment for global initiatives. + Performs problem Management and Root Cause Analysis for Corporate Identity Management in a large-scale Department of Defense setting. + Serves as an escalation point for application support and troubleshooting, provides guidance and direction in the resolution of escalated issues and complex production, application, or system problems. + Installs, configures, and maintains Microsoft Active Directory, Microsoft Enterprise tools, and third-party software. + Coordinates and implements patch management, monthly Windows update deployments process to Servers and Workstations, Analyze SCCM / Intune log files, application packaging, and distribution, operating system deployment (OSD), custom reporting using SQL and creating WQL queries. Create desktop and server images utilizing technologies such as MDT. + Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps. + Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation. + Troubleshoot servers and infrastructure equipment, assess networking requirements and implement solutions, and make accurate, independent decisions under pressure. + Coordinate work and communicate status, issues, and documentation clearly across teams and stakeholders. + Manage and prioritize multiple complex tasks simultaneously in a fast-paced, deadline-driven environment. + Performs other duties and assignments as required. Qualifications + Qualifications: + Security Clearance: + Requires an active Secret Clearance + Education / Certifications: One-year related experience can be substituted for one year of education if the degree is required. + Bachelor’s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. + This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. + The authorized certifications for this job title are listed as follows: + Baseline: + Cisco: CCNP: Certified Network Professional - Security + CompTIA: CASP+ ce: Advanced Security Practitioner + CompTIA: SecurityX ce + GIAC: GCED: Certified Enterprise Defender + GIAC: GCIH: Certified Incident Handler + ISACA: CISA: Certified Information Systems Auditor + ISC2: CCSP: Certified Cloud Security Professional + ISC2: CISSP (or Associate): Certified Information Systems Security Professional + Computing Environment (CE): + Microsoft: 365 Certified: Enterprise Administrator Expert + Microsoft: Certified: Azure Database Administrator Associate + Microsoft: Certified: Azure Security Engineer Associate + Microsoft: Certified: Azure Solutions Architect Expert + Microsoft: MCSA: Cloud Platform + Microsoft: MCSA: Windows Server 2012 + Microsoft: MCSA: Windows Server 2016 + Microsoft: MCSE: Cloud Platform and Infrastructure + Microsoft: MCSE: Core Infrastructure + Microsoft: MCSE: Data Management and Analytics + Microsoft: MCSE: Productivity Solutions Expert + Microsoft: MCSE: Server Infrastructure 2012 + Microsoft: MCTS: Administering and Deploying System Center 2012 Configuration Manager (SCCM) + Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. + Minimum of 5 years of experience (10 preferred) in demonstrating the ability and aptitudes required to perform technical, managerial, or analytical work and coordination involving management of Enterprise level information systems. + Platforms including a combination of the following: + Microsoft Active Directory + Microsoft Entra ID (formerly Azure Active Directory) + Microsoft Configuration Manager (MCM), formerly System Center Configuration Manager (SCCM) / Microsoft Endpoint Configuration Manager (MECM), Intune, Windows Server Update Services (WSUS) + Structured Query Language (SQL) + Microsoft Identity Manager / Forefront Identity Manager (MIM/FIM) + Active Directory Federation Services (ADFS) + Domain Name System (DNS) + Public Key Infrastructure (PKI) + Azure Virtual Desktop in a Wide Area Network. + Experience with a customer service-oriented company. + Skills & Technology Used: + Proficiency in using a computer - desktop or laptop. + Proficiency in using Microsoft productivity software. + Proficiency in using Email client software. + Ability to troubleshoot servers and infrastructure equipment, assess networking requirements and provide solutions, and make accurate and independent decisions under pressure. + Excellent organizational, interpersonal, written, and verbal communication skills. + Ability to perform comfortably in a fast-paced, deadline-oriented work environment and to successfully execute many complex tasks simultaneously. + Ability to Install, configure, and maintain Microsoft Active Directory, Microsoft Enterprise tools, and third-party software utilities for hardware systems within operational guidelines. + Active Directory, Microsoft Entra ID (formerly Azure Active Directory) and Windows Enterprise environment. + Microsoft Configuration Manager (formerly System Center Configuration Manager (SCCM) / Microsoft Endpoint Configuration Manager (MECM)). + Ability to analyze SCCM / Intune log files, application packaging, and distribution, operating system deployment (OSD). + MS Active Directory Domain Services. + MS Active Directory Certificate Services (AD CS). + Ability to create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><strong>Internship Overview</strong></span></p><br> <p><span>Support the Motor TPL Business team in daily administrative and operational activities while gaining practical exposure to insurance operations and workplace practices.</span></p><br> <p><span><strong>Key Responsibilities</strong></span></p><br> <ul>
<li><span>Assist with administrative and documentation tasks.</span></li>
<li><span>Support data entry and record maintenance.</span></li>
<li><span>Help prepare reports and presentations.</span></li>
<li><span>Conduct basic research and gather information.</span></li>
<li><span>Participate in team meetings and assigned projects.</span></li>
<li><span>Provide progress updates on assigned tasks.</span></li>
</ul> <p><span><strong>Candidate Requirements</strong></span></p><br> <ul>
<li><span>Fresh graduate or currently pursuing a degree in Business, Insurance, Finance, or a related field.</span></li>
<li><span>Good communication and organizational skills.</span></li>
<li><span>Basic knowledge of Microsoft Office (Excel, Word, PowerPoint).</span></li>
<li><span>Willingness to learn and work in a team environment.</span></li>
<li><span>Detail-oriented with a positive and professional attitude.</span></li>
</ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Key Account Manager is accountable for the assigned product portfolio within their territory and is responsible for developing and maintaining strong relationships with key opinion leaders, physicians, and other healthcare professionals. The role focuses on driving patient identification, supporting reimbursement processes, and ensuring patients have timely access to treatment. In addition, the Key Account Manager works closely with medical and allied healthcare professionals to promote the optimal use of Sobi's therapies, providing ongoing scientific and product support while contributing to the achievement of sales objectives and improved patient outcomes.</p><p>Key Responsibilities</p><ul><li>Communicate to HCPs Disease state knowledge and awareness</li><li>Act as credible field-based reference in order to effectively introduce and build product and disease awareness</li><li>Key Account Manager (KAM) will partner with and ensure the long-term success of customers.</li><li>KAM will be responsible for developing long-term relationships with a portfolio of assigned customers/accounts including Physicians & Payors, connecting with key business executives and stakeholders.</li><li>Assists in the identification and resolution of issues and opportunities, and communicates proactively to sales and marketing management</li><li>KAM should be focused on a customer centricity approach, being able to deliver the best value proposition for each customer and be able to identify key business questions and define priorities from each account, through the development of account plans.</li><li>KAM should be able to design and implement specific projects at account level and interact with hospital Pharmacies, purchasing departments and management boards.</li><li>Analyse performance for all products in the portfolio, identify growth opportunities and provide solutions to management to face all challenges</li><li>Provide, update, and analyse data related to Sobi portfolio in all accounts at area level such as monthly consumption, forecasted orders, phasing of orders, stocks, etc</li><li>Assure that Sobi products are used in the most effective and efficacious manner</li><li>Liaise with cross functions to develop tactical plans for scaling up products access and ensure products availability</li><li>Liaise with HCPs in order to conduct scientific exchange and support earlier patient identification</li><li>Provide support for evidence-based treatment protocols and pathways</li><li>Identify customers and manage sales promotion of assigned registered products to the target doctors to achieve monthly, quarterly, and annual targets in line with company strategy</li><li>Conduct regular visits and participate in symposiums, congresses, and meetings in order to increase market presence for the company products</li><li>Carry out business related actions in line with the industry code of ethics and in compliance with company policies and procedures</li><li>Develop weekly and monthly visit plans in consultation with the line manager and in compliance with internal sales systems and procedures</li><li>Maintain and update product and competition knowledge to represent Sobi as the leader in rare disease area</li><li>Implement ongoing targeting and profiling of customers</li><li>Liaise with key opinion leaders, get market feedback, and report any relevant information to line manager in line with company procedures and best practice</li><li>Proper reporting and monitoring competition activities & market dynamics</li><li>Enrich continuous collaboration & alignment with Cross-functions in all activities</li><li>Proper planning & time management and high sense of urgency & fast execution of the assigned tasks in our daily work.</li><li>Making decisions in the proper time and taking the lead in initiating the efficient action Plans whenever needed.</li><li>Caring about patients and working together to make Sobi a global leader in getting transformational treatments to people with rare disease and improving their quality of life and saving their lives whenever possible.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in a medical field (Pharmacy, Medicine)</li><li>2-5 years Sales experience in Pharmaceutical Industry within assigned geographical area of responsibility</li><li>Experience in rare diseases field, Hematology, Nephrology, Oncology preferred.</li><li>Microsoft office (Excel, PowerPoint & Word etc.)</li><li>Ability to Manage diversified portfolio and business complexity.</li><li>Proven track record of achievements & demonstrated ability to consistently meet and exceed sales Budget.</li><li>Knowledge of the local health systems and decision-making processes</li><li>Demonstration of Sobi values (Care, Ownership, Urgency, Partnership, Ambition)</li><li>Fluency in written and spoken English & Arabic</li></ul><p></p></section>