Maintenance Manager Jobs in Kuwait
972 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview ***This position is physically located in Kuwait in support of LOGCAP*** The DFAC Supervisor will oversee all Food Services activities as directed by the DFAC Manager. Main areas of concentration will be the oversight of the kitchen operations, food preparation and inventory levels. The Supervisor will oversee scheduling and training of employees. In the absence of DFAC Manager the DFAC Supervisor will be the DFAC POC. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Manage sub-contractors with food preparation, food serving, cashier operations, cleanliness of the dining areas, serving lines, kitchens, temperature danger zones, dishwashing area and storage areas IAW with PWS and SOPs. + Ensure proper cooking techniques are being applied IAW TB Med 530. + Maintain all equipment accountability and serviceability and turn-in and ordering of stock levels. + Manage scheduling and training for the sub-contractor work force ensure compliance with DFAC requirements as PWS. + Direct and ensure that HACCP procedures are followed. + Ensure that all employees are always in compliance with all established Safety Policies and Regulations. + Performs other duties and assignments as required. Qualifications + Minimum Qualifications + Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. + Education: High School Diploma; Associates/Bachelors is preferred. + Experience: + At least five years' food service experience in a military Food Services or cafeteria style or multi-entrée operations providing complete meal services (breakfast, lunch and dinner). + At least two years experience as a food service supervisor. + SERV SAFE certified is required. Proficient in the use Microsoft Office products (i.e. Power Point, Word, Excel) + Must be able to obtain and retain a CAC (Common access card) to access government systems + Supervisory/Budget Responsibilities: + Required to Supervise FN work force for all Food Services requirements. Not responsible for any Supervisor Budgets + Skills: + Should be knowledgeable in AFMIS, STORES, inventory control. + HACCP, FM-10-23-2, DA Pam.30-22, AR. 30-22, TB MED 530, AR 40-25, AR 30-21, and U.S Department of Health and Human Services Food Code standards. + Thorough understanding of quality customer food service and preparation of nutritional meals. + Must be able to work under pressure. + Service oriented. + Physical Requirements: + Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. + Working Environment: + Environmental Factors: Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. + Work Week: 48 hours (6 days @ 8 hours a day) is the standard work week. This position requires flexibility in work hours. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<p><h4>Position summary</h4>
<p>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>
<p><h4>About us</h4>
<p>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.</p>
<h4>Primary objective</h4>
<p>Facilitate the development and effective implementation of Project Quality Management Systems by the Project Team in a manner that meets corporate, location and contractual requirements.</p>
<p>Manage project service and product verification and inspection of the project consistent with criticality assessments and contractual and regulatory obligations.</p>
<p>Manage project quality support functions including quality planning, preventive action, non-conformance control, corrective action, audits and project quality reporting and review.</p>
<p>Accountable for QA/QC related matters at project sites.</p>
<p>Must have experience in inspections of all stages of projects in oil & gas installations and construction QA/QC works.</p>
<p>Excellent written, coordination and verbal communication skills.</p>
<p>Ability to develop, update and maintain in-house technical standards and specifications.</p>
<p>Familiarity with ISO 9000 series and international standards relevant to the oil and gas industry.</p>
<h4>What you will bring:</h4>
<strong>HSE Management</strong><br>
<p>Demonstrate behavior and practices consistent with managerial, co-worker and community duty of care obligations.</p>
<p>Work with the Project HSE Advisor and the Project Management Team to ensure that all areas of the project’s operations conform to applicable WorleyParsons, regulatory and contractual HSE obligations.</p>
<strong>Quality Management</strong><br>
<p>Work with the Location Quality Manager and the Project Management Team to ensure:</p>
<ul>
<li>Project Management Plans and dependent systems and procedures are developed and implemented in compliance with the requirements of the WorleyParsons Project Management Process (WPMP) and Enterprise Management System (EMS) consistent with specific location, regulatory and contractual requirements.</li>
<li>Project personnel are suitably trained in project plan requirements and to access and apply dependent systems, procedures and reference materials via the Project Web Site, EMS, WPMP and the Knowledge Communities as applicable.</li>
<li>Effectiveness of quality planning to ensure that process controls and prerequisite product and service verification and inspection arrangements are established and resourced for the project consistent with criticality, statutory and contractual obligations.</li>
<li>Effective planning and implementation of design control, verification, validation and review activities.</li>
<li>Effective implementation and coordination of vendor assessment and inspection activities.</li>
<li>Effective implementation and verification of construction inspection and testing activities.</li>
<li>Effective implementation of non-conformance, corrective action, and preventive action management processes.</li>
<li>Establishment of an effective risk-based audit program.</li>
<li>Effectiveness of Project Management Review Programs including collection, analysis and reporting of project performance measures.</li>
</ul>
<strong>Capability Enhancement</strong><br>
<ul>
<li>Participate in the global quality learning community initiative to enable quality professionals to communicate with each other and receive updates on latest developments.</li>
<li>Support in-house education, promotion and awareness programs relating to sound quality management practice and WorleyParsons quality strategies.</li>
<li>Facilitate the implementation of existing and new company processes and capability enhancements across the Project Operations.</li>
<li>Determine areas of potential improvement and, in consultation with the Location Quality Manager and Project Management Team, facilitate the implementation of improvements to address these areas and evaluate the outcomes of the improvements. If this position has identified such areas, he or she should take ownership.</li>
<li>Facilitate independent review and certification of Project Quality Management Systems in line with corporate, legislative or customer requirements.</li>
</ul>
<strong>Customer Relationships</strong><br>
<p>Ensure that the customer’s quality management requirements and concerns and the needs of multiple stakeholders are being identified and managed by the Project Team effectively.</p>
<strong>Resources</strong><br>
<ul>
<li>In conjunction with the Project Management Team and the Location Quality Manager, recruit and allocate quality practitioners to project verification and inspection roles to ensure these activities are suitably resourced.</li>
<li>Ensure that new quality practitioners are effectively inducted in all aspects that relate to the quality aspects of the project.</li>
</ul>
<strong>Performance Management</strong><br>
<ul>
<li>In conjunction with the Project Management Team and the Location Quality Manager, provide functional leadership for project quality personnel.</li>
<li>Strengthen and coach project quality personnel to support development, management and administration of project quality management systems in response to project and customer expectations.</li>
</ul>
<h4>Qualifications / Experience:</h4>
<ul>
<li>Full-time Bachelor’s Degree in Engineering (any discipline) from an accredited university.</li>
<li>Minimum 8 years of total experience post graduate studies.</li>
<li>Minimum 5 years of experience in the oil & gas, refinery, or petrochemical industry.</li>
<li>Minimum 5 years of experience as a QA/QC Engineer or equivalent.</li>
<li>Must have experience in inspections of all stages of projects in oil & gas installations and construction QA/QC works.</li>
<li>Must have experience in developing, updating and maintaining in-house technical standards and specifications.</li>
<li>Fully conversant with NDE requirements and sour environments.</li>
<li>Familiarity with ISO 9000 and 14000 series and international standards relevant to the oil and gas industry.</li>
<li>Excellent written, coordination and verbal communication skills.</li>
</ul>
<h4>Moving forward together</h4>
<p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p>
<p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p>
<p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br></p><p>Responsibilities</p><p>• Design, implement, and support Cisco Voice and Collaboration systems for the KOC project</p><p>• Provide L2/L3 support for voice and video services</p><p>• Perform system upgrades, patches, and configuration changes</p><p>• Coordinate with customer teams and vendors for troubleshooting and project activities</p><p>• Ensure high availability and compliance with project standards</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Experience</p><p>• Minimum 5 years of hands-on experience in Cisco Voice / Collaboration solutions</p><p>• Prior experience working on large enterprise or oil & gas projects is preferred</p><p>Technical Requirements</p><p>The candidate must have strong experience in the following areas:</p><p>• Cisco Call Manager (CUCM) – deployment, configuration, administration, and troubleshooting</p><p>• Cisco CMS 2000 – setup, integration, and support</p><p>• Cisco Voice Gateways and dial plans</p><p>• VoIP technologies, call routing, call flows, and QoS</p><p>• Video Conferencing Solutions, including: </p><p>o Cisco CMS</p><p>o Cisco endpoints</p><p>o Integration with CUCM</p><p>• Meeting Room Solutions: </p><p>o Design, deployment, and support of Cisco-based meeting rooms</p><p>o Audio/video integration and room control systems</p><p>• Cisco Unity Connection (voicemail)</p><p>• SIP, H.323, and related voice protocols</p><p>• System monitoring, fault analysis, and issue resolution</p><p>Certifications</p><p>• CCNP Voice / CCNP Collaboration (mandatory)</p><p>• Additional Cisco Collaboration certifications are a plus</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>About us</strong> </span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions. </span></p><br><p><span><strong>Primary objective</strong></span></p><br><ul><li><span>Facilitate the development and effective implementation of Project Quality Management Systems by the Project Team in a manner that meets Corporate, location and contractual requirements.</span></li><li><span>Manage project service and product verification and inspection the project consistent with criticality assessments and contractual and regulatory obligations.</span></li><li><span>Manage project quality support functions including quality planning, preventive action, non-conformance control, corrective action, audits and project quality reporting and review.</span></li><li><span>Accountable for QA/QC related matters at Projects site.</span></li><li><span>Must have experienced in Inspections of all Stages of projects in Oil & Gas installations and construction QA/QC works.</span></li><li><span>Excellent written, co-ordination and verbal communication skills.</span></li><li><span>Ability to develop, update and maintain in-house technical standards and specifications.</span></li><li><span>Familiarity with ISO 9000 Series and International Standards relevant to Oil and Gas Industry.</span></li></ul><p><span><strong>What you will bring:</strong></span></p><br><p><span><strong>HSE Management</strong></span></p><br><ul><li><span>Demonstrate behavior and practices consistent with Managerial, co-worker and community duty of care obligations.</span></li><li><span>Work with the Project HSE Advisor and the Project Management Team to ensure that all areas of the Project’s operations conform to applicable WorleyParsons, regulatory and contractual HSE obligations.</span></li></ul><p><span><strong>Quality Management </strong></span></p><br><ul><li><span>Work with the Location Quality Manager and the Project Management Team to ensure:</span></li><li><span>Project Management Plans and dependent systems and procedures are developed and implemented in compliance with the requirements of the WorleyParsons Project Management Process (WPMP) and Enterprise Management System (EMS) consistent with specific location, regulatory and contractual requirements</span></li><li><span>Project personnel are suitably trained in project plan requirements and to access and apply dependent systems, procedures and reference materials via the Project Web Site, EMS, WPMP and the Knowledge Communities as applicable.</span></li><li><span>Effectiveness of quality planning to ensure that process controls and prerequisite product and service verification and inspection arrangements are established and resourced for the project consistent with criticality, statutory and contractual obligations.</span></li><li><span>Effective planning and implementation of design control, verification, validation and review activities.</span></li><li><span>Effective implementation and coordination of vendor assessment and inspection activities.</span></li><li><span>Effective implementation and verification of construction inspection and testing activities.</span></li><li><span>Effective implementation of non-conformance, corrective action, and preventive action management processes.</span></li><li><span>Establishment of an effective risk-based audit program.</span></li><li><span>Effectiveness of Project Management Review Programs including collection analysis and reporting of project performance measures.</span></li></ul><p><span><strong>Capability Enhancement</strong></span></p><br><ul><li><span>Participate in the global quality learning community initiative to enable quality professionals to communicate with each other and receive updates on latest developments.</span></li><li><span>Support in-house education, promotion and awareness programs relating to sound quality management practice and WorleyParsons quality strategies.</span></li><li><span>Facilitate the implementation of existing and new company processes and capability enhancements across the Project Operations.</span></li><li><span>Determine areas of potential improvement and, in consultation with the Location Quality Manager and Project Management Team, facilitate the implementation of improvements to address these areas and evaluate the outcomes of the improvements. if this position has determined them should not he/she take ownership)</span></li><li><span>Facilitate independent review/certification of Project Quality Management Systems in line with Corporate, legislative or customer requirements.</span></li></ul><p><span><strong>Customer Relationships</strong></span></p><br><ul><li><span>Ensure that the customer’s quality management requirements and concerns and the needs of multiple stakeholders are being identified and managed by the Project Team effectively.</span></li></ul><p><span><strong>Resources</strong></span></p><br><ul><li><span>In conjunction with the Project Management Team and the Location Quality Manager recruit and allocate quality practitioners to project verification and inspection roles to ensure these activities are suitably resourced and</span></li><li><span>Ensure that the new quality practitioners are effectively inducted in all aspects that relate to the Quality aspects of the Project.</span></li></ul><p><span><strong>Performance Management</strong></span></p><br><ul><li><span>In conjunction with Project Management Team and the Location Quality Manager:</span></li><li><span>Provide functional leadership for project quality personnel.</span></li><li><span>Strengthen and coach project quality personnel to support development, management and administration of project quality management systems in response to project and customer expectations</span></li></ul> <p><span><strong>Qualifications / Experience</strong>:</span></p><br><ul><li><span><span>Full-time Bachelor’s Degree in Engineering (any discipline) from an accredited university</span></span></li><li><span>Minimum 8 years of total experience post graduate studies</span></li><li><span>Minimum 5 years of experience in the oil & gas, refinery, or petrochemical industry</span></li><li><span>Minimum 5 years of experience as a QA/QC Engineer or equivalent</span></li><li><span>Must have experienced in Inspections of all Stages of projects in Oil & Gas installations and construction QA/QC works. </span></li><li><span>Must have experience in developing, updating and maintaining in-house technical standards and specifications. </span></li><li><span>Fully conversant with NDE requirements and sour environments.</span></li><li><span>Familiarity with ISO 9000 and 14000 Series and international standards relevant to oil and gas industry.</span></li><li><span>Excellent written, coordination and verbal communication skills.</span></li></ul><br><p><span><strong>Moving forward together</strong></span></p><br><p><span>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</span></p><br><p><span>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</span></p><br><p><span>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</span></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Production Engineer is responsible for assisting the PSD team to deliver safe, efficient, and reliable product and service delivery for our customers. The Production Engineer develops and delivers optimized technical job designs for the area of responsibility. This person identifies opportunities for continuous improvement of service delivery and formally communicate findings, and supports the Product Line in risk management and apply lessons learned to improve job design. The Production Engineer provides real-time support to PSD operations as required, and is responsible for the COSD (i.e. resource consumption). Develop technical job designs as required for the Product Line. Identify areas where new and cost-effective techniques can be applied. Explore opportunities for value-added products and services. Provide technical support throughout the service delivery process. Understand and communicate value of technology and interpretations. Consult with relevant subject matter experts as required to optimize the technical design. Support the OU PSD and/or PSD Manager in the execution phase with design changes as required due to changes in job dimensions, resource availability, service quality incidents, etc. Assist in incident response, recovery, and incident investigation. Support multiple Product Line operations in a collaborative optimized job design. Assist sales and commercial team in evaluating technical viability and tenders. Analyze job execution vs. design and formally capture design improvements and optimization opportunities (lessons learned and best practices).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>15+ SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law. _x000D_</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Archirodon, having earned its reputation as a reliable and respected international contractor for more than a half century in the Engineering, Procurement and Construction (EPC) market, continues to create value to its stakeholders by executing complex EPC projects worldwide, in recognition of its superior standards of performance. </strong></p><br><p><em>We have an outstanding record in completing major Energy, Marine, Infrastructure and Defense & Security projects around the globe and we pride ourselves on delivering over the years the kind of reliability and trust that the client has the right to expect from a major EPC contractor.</em></p><br><br>Job Description<br><p>We are constantly growing and are currently looking for <strong>HSE Supervisor </strong>to join our top qualified and knowledgeable HSE Team in our project in Kuwait</p><br><p><u><strong>Roles & Responsibilities:</strong></u></p><br><ul><li>Assists the HSE Manager in his daily operations.</li><li>Provides guidance/assistance to the HSE Officers and monitor their daily duties.</li><li>Applies and implements the Company’s IMS (HSE aspects) throughout the duration of the project.</li><li>Ensures that all workforce is advised of any HSE hazards by delivering induction courses and toolbox talks, and that the necessary controls and contingency arrangements associated with the work activities are in place.</li><li>Actively executes or assists in the investigation and reporting of all accidents, incidents and near misses.</li><li>Takes prompt corrective action and informing the HSE Manager accordingly with regard to potential HSE hazards.</li><li>Maintains and participates in the schedule of meetings, emergency exercises, inspections and audits that are programmed for the project.</li><li>Promptly responds to all reports received from any employee of non-compliance, unsafe conditions and activities, accidents and near misses.</li><li>Participates in the follow-up and close-out of corrective actions that arise from operational activities, meetings, accidents, incidents, near misses, emergency exercises, inspections or audits that take place within his area of responsibility.</li><li>Performs any other related duties as assigned.</li><li>Implement and monitor project HSE plans, procedures, and KNPC safety requirements.</li><li>Conduct routine site inspections and identify unsafe acts, unsafe conditions, and environmental hazards.</li><li>Ensure compliance with Permit-to-Work (PTW) systems and approved Method Statements and Risk Assessments.</li></ul><p><u><strong>Qualifications:</strong></u></p><br><ul><li>NEBOSH Certificate as a minimum</li><li>12+ years relevant HSE experience</li><li>Experience in EPC projects are mandatory</li><li>Excellent knowledge of HSE Standards</li><li>Good reporting skills.</li><li>Good command (written and oral) of the English </li></ul><p><strong>We are someone who:</strong></p><br><ul><li>Organized, committed and hard worker</li><li>Strong interpersonal skills and a team player with high attention to details</li><li>An analytical thinker</li><li>A results driven person combined with problem solving techniques</li><li>Report writing and communication skills </li></ul><p><strong><u>What's in it for you:</u> </strong></p><br><p>Expat package is on the shelf, yet the real joy comes from being a member of smart and passionate teams, within an international leading EPC Group on a mission that matters. We create mega construction projects - literally around the globe - with meaningful impact on the local communities for the years to come. At Archirodon, you will find a proud, productive and human-centric culture, caring for and building on our people and their development!</p><br><br>Additional Information<br><p>"Depending on the nature of the position and its associated compliance risk level, a background check on your profile may be carried out”.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Long Description <br><br>Job Summary <br></span><p>The Section head is fully responsible and accountable for sound section operations. The role focuses on leading section sales team in alignment with business strategies, in which all are responsible for providing customers with high level of services. Major focus of Section Head in driving sales and profitability to meet pre-set section targets. The Group Section Head is totally responsible for providing friendly work environment, and ensures section employees’ development through coaching and mentoring.</p><br>
<br><br>Job Responsibilities <br><p><strong>Sales</strong></p><br>
<ul>
<li>Manages and leads staff in achieving section’s targets</li>
<li>Drives section’s sales activities to achieve targets in cash, credit, warranties & accessories</li>
<li>Ensures proper implementation of promotional activities to support higher sales results</li>
<li>Ensures adequate involvement of section team in analyzing sales data to maximize business results</li>
<li>Follows up with sales associates on section & individual achievements</li>
<li>Assists sales staff in completing difficult sales transactions</li>
</ul>
<p><strong>Customer Service</strong></p><br>
<ul>
<li>Provides exceptional customer service and ensures sales associates also provide the same level of service.</li>
<li>Handles and follows on section customer’s complaints and inquires;</li>
<li>Interacts with section customers to ensure the quality of services provided.</li>
<li>Ensures reviewing section’s CSI results and takes necessary actions </li>
</ul>
<p><strong>Operations</strong></p><br>
<ul>
<li>Plans and prepares work schedules and assigns section’s employees to specific duties, manages break periods, working hours, sick leaves, and vacations;</li>
<li>Inspects section merchandise to ensure it is correctly priced and displayed</li>
<li>Requests and suggests section’s product range/variety and maintain stock levels</li>
<li>Ensures full implementation of merchandise, planogram, display, saleable as per merchandise guidelines at section level</li>
<li>Secures section merchandise by implementing security systems and measures.</li>
<li>Reports to Store Manager on section operations, performance and resources</li>
<li>Ensures all section’s activities in alignment with organizational policies & procedures.</li>
<li>Maintains section’s cost control measures in alignment with business objectives.</li>
<li>Ensures section’s adequate level of merchandise and supplies through coordination with relevant departments</li>
<li>Ensures sending section’s perpetual count to store manager on monthly bases</li>
<li>Maintains adequate section’s manpower according to budget</li>
<li>Conducting yearly appraisals and performance reviews with development plans for section employees</li>
<li>Conduct section’s checklist</li>
<li>Provides constant coaching, mentoring and training for all section staff</li>
<li>Ensures providing safe & secured work environment at section level</li>
<li>Ensures sound housekeeping at section level</li>
<li>Ensures section employee awareness of safety and emergency procedures.</li>
</ul>
<br><br>Candidate Requirements <br><p><u><strong>Cont. Job Responsibilities</strong></u></p><br>
<p><u><strong>Talent Development</strong></u></p><br>
<ul>
<li>Trains section staff on store policies, department procedures, and job duties;</li>
<li>Leads section employees engaged in sales activities and conducting of inventories,</li>
<li>Ensures compliance of section employees with established location security, sales, cleanliness and record keeping procedures and systems;</li>
<li>Monitors and evaluates section staff performance and training needs;</li>
<li>Develops, inspires, motivates and provides coaching and mentoring to section staff;</li>
<li>Ensures section employees’ commitment to organizational objectives.</li>
</ul>
<p><u><strong>Candidate Requirements:</strong></u></p><br>
<ul>
<li>2+ years of proven experience in Retail Home furniture, accessories and Sanitary showroom team / section lead roles </li>
<li>Good English language</li>
<li>Good communication skills</li>
<li>Ability to work under pressure</li>
</ul><br><br>Education <br>Bachelor’s Degree<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Long Description <br><br>Job Summary <br></span><p>The Supervisor is fully responsible for driving sales and profitability to meet pre-set business targets, accountable for sound store operations and staff development. The role focuses on leading the store’s team in alignment with business strategies, in which all are responsible for providing customers with high level of service. The Store Manager is fully accountable to provide friendly work environment, and ensures employees’ development through coaching and mentoring.</p><br>
<br><br>Job Responsibilities <br><p><strong>Sales</strong></p><br>
<ul>
<li>Manages and leads staff in achieving location targets</li>
<li>Drives sales activities to achieve targets in cash, credit, warranties & accessories</li>
<li>Ensures proper implementation of promotional activities to support higher sales results</li>
<li>Ensures adequate involvement of store team in analyzing sales data to maximize business results</li>
<li>Follows up with supervisors, section heads and sales staff on individual achievements</li>
<li>Assists sales staff in completing difficult sales transactions</li>
</ul>
<p><strong>Operations</strong></p><br>
<ul>
<li>Plans and prepares work schedules and assigns employees to specific duties, manages break periods, working hours, sick leaves, and vacations;</li>
<li>Inspects merchandise to ensure it is correctly priced and displayed</li>
<li>Requests and suggests product range/variety and maintain stock levels</li>
<li>Ensures full implementation of merchandise, planogram, display, saleable as per merchandise guidelines</li>
<li>Secures merchandise by implementing security systems and measures.</li>
<li>Reports to the Sales Manager on showroom operations, performance and resource</li>
<li>Ensures all store’s activities in alignment with organizational policies & procedures.</li>
<li>Maintains cost control measures in alignment with business objectives.</li>
<li>Ensures adequate level of merchandise and supplies through coordination with relevant departments</li>
<li>Ensure sending perpetual count to group control on monthly bases</li>
<li>Completes store operational requirements by scheduling and assigning employees through finger prints system</li>
<li>Maintains adequate store’s manpower according to budget</li>
<li>Conducting yearly appraisals and performance reviews with development plans.</li>
<li>Conduct store’s checklists</li>
<li>Provides constant coaching, mentoring and training for all store staff</li>
<li>Ensures providing safe & secured work environment</li>
<li>Ensures all store documents and licenses are valid and up-to-date</li>
<li>Ensures sound housekeeping</li>
<li>Ensures employee awareness of safety and emergency procedures.</li>
<li>Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank.</li>
<li>Utilizes resources to obtain customer feedback regarding own and competition product and price information including conducting market visits, reports results to management for action</li>
<li>Accountable for accurate stock counts and inventory results.</li>
</ul>
<p><u><strong>Customer Service</strong></u></p><br>
<ul>
<li>Provides exceptional customer service and ensure the employees also provide the same level of service.</li>
<li>Handles and follows on customer’s complaints and inquires;</li>
<li>Interacts with customers to ensure the quality of services provided.</li>
<li>Ensures reviewing store’s CSI results and takes necessary actions</li>
</ul>
<br><br>Candidate Requirements <br><p><u><strong>Cont. Job Responsibilities</strong></u></p><br>
<p><strong>Talent Development</strong></p><br>
<ul>
<li>Trains staff on Alghanim policy and procedures, and job roles</li>
<li>Ensures compliance of employees with established location security, sales, cleanliness and record keeping procedures and systems</li>
<li>Assesses and identifies store staff performance and training needs</li>
<li>Develops, inspires, motivates and provides coaching and mentoring to all store staff</li>
<li>Ensures employees’ commitment to organizational objectives.</li>
<li>Implement training programs for new joiners.</li>
<li>Runs and manages in-house product knowledge activities.</li>
</ul>
<p><u><strong>Candidate Requirement</strong></u></p><br>
<ul>
<li>Overall 3+ years of experience in Sanitary/Tiles Retail </li>
<li>Strong English and Arabic language capabilities</li>
<li>Good communication skills</li>
</ul><br><br>Education <br>Bachelor’s Degree<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><strong>Roles & Responsibilities:</strong></p><p><strong>General duties:</strong> Performs general duties in such a manner which results in achieving the operating plan and objectives set forth by the Driller and STP that includes Safety, operating expectation and rig appearance and housekeeping. Assists other rig departments such as the drilling crew on rig floor, welder, Maintenance Team, etc.</p><p><strong>Lifting Operations:</strong> Hook on loads for the crane and forklift operators and act as a banksman when required. Assist crane and forklift operators in off-loading and loading all drilling materials and supplies as required. Comply and apply safe rigging & slinging practices, from pre-lift requirements, wire inspections, correct use of taglines, proper use of hands-free tools and body placements, and the use of verbal and hand signaling methods.</p><p><strong>Rig Move:</strong> Carry out relevant duties and activities to prepare for rig moves as directed by the Driller.</p><p><strong>Drilling / Work-over Operations:</strong> Assists in operations for preparing drilling mud activities including mixing chemicals at the mixing hopper, cleaning out mud pits, etc. Assist in completing the cleaning, preparation and handling of tubulars and drilling tools. Supply the drill floor with tubulars, drilling tools and equipment as required. Liaise and co-operate with the Driller and Assistant Driller to ensure the safe and smooth running of operations.</p><p><strong>Materials & Equipment:</strong> Ensures that lifting material and equipment are properly maintained, stored, inspected, and returned to its proper storage location in a condition where its ready to be used as per directed. Ensure thread protectors are properly installed on drill pipes, drill collars & crossovers that are being hoisted or stored.</p><p><strong>Housekeeping:</strong> Ensures that the work area is clean and organized, free of hazards prior to & upon completing the work tasks, or repairs. Ensure that housekeeping standards in all areas are in accordance with Company requirements. Disposes of debris as per the company hazardous material segregations policy/waste management policy taking into consideration the environmental & safety aspects. Prepare surfaces for painting and apply paint as directed. Secure the current work area or operation before evacuating during emergency situations or drill.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education & Experience:</strong> High School or Technical Degree Preferably 1 year of working experience preferably in similar Oil and Gas industries. Minimum age 20 years up to 27 years old.</p><p><strong>Skills/Competencies Required:</strong> Elementary level of English language. Basic Mathematical skills adding, subtracting, dividing, multiplying . Situation Awareness / self-motivation, Teamwork, Time management / Managing work.</p><p><strong>Physical Requirements:</strong> Frequent climbing (stairs, ladders). Frequent lifting, pulling & pushing as per Company procedure. Ability to work under different extreme weather conditions such as: Heat, Noise, Humidity & Cold. Ability to work in day/night shifts.</p><p><strong>Certifications:</strong> As per ADES Training Matrix.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><strong>Internship Overview</strong></span></p><br> <p><span>The Logistics & Shipping Operations intern will support the Logistics team in coordinating shipment activities, freight bookings, shipping documentation, and tracking processes. The role offers hands-on exposure to international logistics, transportation planning, freight management, and supply chain operations. The trainee will work closely with the Scheduling, Freight, and Documentation teams to gain practical experience and develop a strong foundation in logistics operations.</span></p><br> <p><span><strong>Key Responsibilities</strong></span></p><br> <ul>
<li><span>Work with the Scheduling Team to assist in preparing and executing dispatch plans under the guidance of the Assistant Manager – Logistics.</span></li>
<li><span>Coordinate with appointed freight agents on freight inquiries, negotiations, and shipment bookings under the supervision of the Senior Freight Analyst.</span></li>
<li><span>Learn and support the preparation of shipping documentation, including Bills of Lading (B/L), Commercial Invoices, Packing Lists, and related export/import documents.</span></li>
<li><span>Follow up on loading arrangements to ensure timely shipment execution.</span></li>
<li><span>Coordinate with internal departments and external service providers to ensure accurate and timely shipping documentation.</span></li>
<li><span>Monitor shipment progress and provide status updates for shipment tracking reports.</span></li>
<li><span>Maintain accurate shipment records and logistics data.</span></li>
<li><span>Assist with logistics reporting, documentation control, and operational coordination activities.</span></li>
<li><span>Support continuous improvement initiatives within the Logistics and Supply Chain function.</span></li>
<li><span>Perform other duties assigned by the Logistics Management Team.</span></li>
</ul> <p><span><strong>Candidate Requirements</strong></span></p><br> <ul>
<li><span>Fresh graduate with a <strong>Bachelor’s Degree in Business Administration (BBA), Supply Chain Management, Logistics, or a related discipline</strong>.</span></li>
<li><span>Strong interest in logistics, transportation, freight forwarding, and supply chain operations.</span></li>
<li><span>Basic understanding of shipping processes and logistics operations is an advantage.</span></li>
<li><span>Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.</span></li>
<li><span>Strong analytical and problem-solving skills.</span></li>
<li><span>Good communication and interpersonal skills.</span></li>
<li><span>Ability to work effectively in a fast-paced and team-oriented environment.</span></li>
<li><span>Strong organizational skills with attention to detail.</span></li>
<li><span>Eagerness to learn and build a career in Logistics and Supply Chain Management.</span></li>
</ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary <br></span><p>The Supervisor is fully responsible for driving sales and profitability to meet pre-set business targets, accountable for sound store operations and staff development. The role focuses on leading the store’s team in alignment with business strategies, in which all are responsible for providing customers with high level of service. The Store Manager is fully accountable to provide friendly work environment, and ensures employees’ development through coaching and mentoring.</p><br>
<br><br>Job Responsibilities <br><p><strong>Sales</strong></p><br>
<ul>
<li>Manages and leads staff in achieving location targets</li>
<li>Drives sales activities to achieve targets in cash, credit, warranties & accessories</li>
<li>Ensures proper implementation of promotional activities to support higher sales results</li>
<li>Ensures adequate involvement of store team in analyzing sales data to maximize business results</li>
<li>Follows up with supervisors, section heads and sales staff on individual achievements</li>
<li>Assists sales staff in completing difficult sales transactions</li>
</ul>
<p><strong>Operations</strong></p><br>
<ul>
<li>Plans and prepares work schedules and assigns employees to specific duties, manages break periods, working hours, sick leaves, and vacations;</li>
<li>Inspects merchandise to ensure it is correctly priced and displayed</li>
<li>Requests and suggests product range/variety and maintain stock levels</li>
<li>Ensures full implementation of merchandise, planogram, display, saleable as per merchandise guidelines</li>
<li>Secures merchandise by implementing security systems and measures.</li>
<li>Reports to the Sales Manager on showroom operations, performance and resource</li>
<li>Ensures all store’s activities in alignment with organizational policies & procedures.</li>
<li>Maintains cost control measures in alignment with business objectives.</li>
<li>Ensures adequate level of merchandise and supplies through coordination with relevant departments</li>
<li>Ensure sending perpetual count to group control on monthly bases</li>
<li>Completes store operational requirements by scheduling and assigning employees through finger prints system</li>
<li>Maintains adequate store’s manpower according to budget</li>
<li>Conducting yearly appraisals and performance reviews with development plans.</li>
<li>Conduct store’s checklists</li>
<li>Provides constant coaching, mentoring and training for all store staff</li>
<li>Ensures providing safe & secured work environment</li>
<li>Ensures all store documents and licenses are valid and up-to-date</li>
<li>Ensures sound housekeeping</li>
<li>Ensures employee awareness of safety and emergency procedures.</li>
<li>Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank.</li>
<li>Utilizes resources to obtain customer feedback regarding own and competition product and price information including conducting market visits, reports results to management for action</li>
<li>Accountable for accurate stock counts and inventory results.</li>
</ul>
<p><u><strong>Customer Service</strong></u></p><br>
<ul>
<li>Provides exceptional customer service and ensure the employees also provide the same level of service.</li>
<li>Handles and follows on customer’s complaints and inquires;</li>
<li>Interacts with customers to ensure the quality of services provided.</li>
<li>Ensures reviewing store’s CSI results and takes necessary actions</li>
</ul>
<br><br>Candidate Requirements <br><p><u><strong>Cont. Job Responsibilities</strong></u></p><br>
<p><strong>Talent Development</strong></p><br>
<ul>
<li>Trains staff on Alghanim policy and procedures, and job roles</li>
<li>Ensures compliance of employees with established location security, sales, cleanliness and record keeping procedures and systems</li>
<li>Assesses and identifies store staff performance and training needs</li>
<li>Develops, inspires, motivates and provides coaching and mentoring to all store staff</li>
<li>Ensures employees’ commitment to organizational objectives.</li>
<li>Implement training programs for new joiners.</li>
<li>Runs and manages in-house product knowledge activities.</li>
</ul>
<p><u><strong>Candidate Requirement</strong></u></p><br>
<ul>
<li>Overall 3+ years of experience</li>
<li>Strong English and Arabic language capabilities</li>
<li>Good communication skills</li>
</ul>
<br><br>Education <br>Bachelor’s Degree<br><br><br><br>
</div>
<div ><div ><div lucida console", sans-serif; font-size: 13px; display: inline;"><p class="MsoHeader" ><strong><span >1.<span Times New Roman";"> <span> </span></span></span></strong><strong><u><span >JOB PURPOSE</span></u></strong></p><p ></p><p class="MsoBodyText3" >To drive revenue growth, profitability, and market share for DHL Aviation Cargo Sales (ACS) in Kuwait through the development and execution of strategic sales initiatives. The role is responsible for managing customer relationships, identifying new business opportunities, maintaining existing accounts, and ensuring that customer requirements are fully supported through close coordination with operational and regional ACS teams.</p><p class="MsoBodyText3" >The ACS Sales Manager is accountable for achieving commercial targets, expanding the ACS customer portfolio, and delivering exceptional customer experience while maximizing aircraft capacity utilization and profitability.</p></div><div ><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; margin: 6pt 0in 0.0001pt 0.35in; text-indent: -0.35in;"><strong><span >2.<span Times New Roman";"> </span></span></strong><strong><u><span >PRINCIPAL ACCOUNTABILITIES</span></u></strong></p><p lucida console", sans-serif; font-size: 13px; text-align: justify;"></p><ul lucida console", sans-serif; font-size: 13px; margin-top: 0in;"><li >Develop and implement the ACS sales strategy for Kuwait in line with regional and global ACS objectives.</li><li >Achieve and exceed revenue, volume, yield, and profitability targets through effective sales planning and execution.</li><li >Identify, secure, and develop new ACS business opportunities within registered freight forwarders: consolidators, logistics providers, and key cargo customers.</li><li >Manage and grow existing customer portfolios through regular customer engagement, business reviews, and solution-based selling.</li><li >Build strong relationships with external customers and key decision-makers to ensure customer retention and long-term business growth.</li><li >Work closely with ACS Capacity Management, Operations, Gateway, and MENA ACS teams to optimize capacity utilization and maximize commercial opportunities.</li><li >Monitor market trends, competitor activities, and customer requirements to develop appropriate commercial responses and pricing strategies.</li><li >Prepare, negotiate, and manage customer quotations, agreements, and commercial proposals in accordance with company guidelines.</li><li >Ensure customer inquiries, quotations, and service issues are responded to promptly and professionally.</li><li >Maintain accurate sales pipeline management, customer records, forecasting, and reporting through approved sales systems and CRM tools.</li><li >Participate in customer visits, industry events, and business development activities to promote DHL ACS services.</li><li >Support network optimization initiatives and contribute to improving customer satisfaction and operational efficiency.</li><li >Ensure compliance with DHL policies, commercial procedures, aviation regulations, and security requirements.</li><li >DSO management</li></ul><div ><strong ><u ><font face="arial" size="3"><br></font></u></strong></div><div ><strong ><u ><font face="arial" size="3">3. NATURE AND SCOPE</font></u></strong></div><div lucida console", sans-serif; font-size: 13px; text-align: justify;"></div></div><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>a) Context</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">The ACS Sales Executive is responsible for driving the commercial success of DHL Aviation Cargo Sales within Kuwait. The role requires a balance between strategic business development and day-to-day account management while coordinating closely with operations, capacity management, and regional ACS teams.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"> The position plays a critical role in maximizing available network capacity, increasing revenue generation, and ensuring customers receive reliable and competitive ACS solutions</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>b) Reporting Relationships</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"> Direct Line Manager: Commercial Director Kuwait</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Functional Relationships: ACS MENA Team</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• ACS Capacity Management</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• ACS Worldwide Offices</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Country ACS Teams</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Gateway and Operations Teams</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Aviation Management</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Customer Service Teams</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>c) Contacts</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>a. Internal</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• ACS MENA Management</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• ACS Capacity Management Team</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Country Management</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Sales and Commercial Teams</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Gateway Operations</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Freight Desk</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Customer Service Department</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>b. External</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Freight Forwarders</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Logistics Providers</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Consolidators</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Ground Handling Agents</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Industry Stakeholders</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>d) Problem Solving</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Resolve customer service and operational challenges impacting cargo movement.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Identify alternative routing and capacity solutions during disruptions.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Address commercial and pricing issues while maintaining profitability.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Balance customer requirements against operational constraints and network limitations.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Develop creative solutions to secure new business and retain existing accounts.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>e) Decision Making</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">The role requires independent judgment in:</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Business development and customer acquisition activities.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Pricing recommendations and commercial negotiations within delegated authority.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Customer prioritization and opportunity management.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Escalation of operational and commercial issues.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Capacity allocation recommendations to maximize revenue opportunities.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>f) Planning and Organization</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Develop annual sales plans and business development strategies.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Maintain an active sales pipeline and account management schedule.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Conduct regular customer visits and business reviews.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Coordinate with regional and operational stakeholders to support commercial objectives.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Monitor sales performance and implement corrective actions where required.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>g) Job Challenge</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Achieving revenue and volume targets within highly competitive market conditions.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Balancing customer demands with network and capacity limitations.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Managing multiple customer opportunities simultaneously.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Responding effectively to market fluctuations and competitor actions.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Delivering commercial growth while maintaining operational excellence and customer satisfaction.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Operating under time-sensitive conditions that require proactive and reactive decision-making.</div><div ><u ><font face="arial" size="3"><br></font></u><div ><p class="MsoHeader" ><strong ><u ><font face="arial" size="3">4. KNOWLEDGE, SKILLS & EXPERIENCE</font></u></strong></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; margin-left: 0.25in; text-indent: -0.2in;"> <strong>Experience</strong></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Minimum 5 years' experience in air cargo, airline, freight forwarding, aviation logistics, or cargo sales.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Proven track record in business development and account management.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Experience within international logistics, airline cargo, or express industry preferred.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Strong commercial negotiation and relationship management experience.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Strong sales and business development capabilities.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Excellent negotiation and influencing skills.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Strong customer relationship management skills.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Commercial acumen with strong analytical abilities.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Excellent verbal and written communication skills.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Ability to work under pressure and manage multiple priorities.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Strong presentation and reporting skills.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Proficient in Microsoft Office applications and CRM systems.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;"><br></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;"><strong>Qualifications</strong></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Bachelor’s degree in business, Logistics, Supply Chain, Aviation Management</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Professional sales or logistics qualifications advantageous.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;"><br></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;"><strong>Languages</strong></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Fluent in English (written and verbal).</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Arabic language skills would be an advantage.</p><p class="MsoHeader" ><strong ><font face="arial black" size="2"><u><br></u></font></strong></p><p class="MsoHeader" ><strong ><font face="arial" size="3"><u >5. DIMENSIONS</u></font></strong></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Responsible for delivering Kuwait ACS revenue and volume targets.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Manage and develop a portfolio of key ACS customers.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Generate new business opportunities and secure additional market share.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Conduct regular customer meetings, business reviews, and sales presentations.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Maintain accurate sales forecasting and reporting.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Support network capacity optimization through effective commercial planning.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Contribute to customer retention and profitability objectives.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• DSO</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;"><br></p></div></div><br class="Apple-interchange-newline"></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role The In-House Collection Specialist is responsible for overseeing in-house debt collection activities and overseeing in-house collection juniors.</p><p>Responsibilities: Oversee daily soft collection calls and collection processes. Oversee contacting of autopay customers to update their profiles. Oversee the processing of autopay tickets including adding, removing, updating requests as well as overseeing complaints and directly intervening on escalated complaints. Guide and train the in-house collection juniors in all matters related to collection activities ensuring that these are dealt with in a professional and efficient manner. Coordinate with collection agencies and legal firms regarding specific escalated cases where necessary. Coordinate with concerned internal departments regarding collection activities. Establish relevant KPIs related to collection activities and review performance reports, tracking debt collection, understanding key pain points and recommending actionable solutions to the Collections Manager Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately. Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait. Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminate hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Ability to lead, inspire and motivate stakeholders towards a common goal</li><li>Ability to communicate, present and influence all levels of the organization</li><li>Strong expertise in debt collection and debt collection processes</li><li>Understanding of financial accounting and reporting</li><li>Ability to run deep dive financial analyses</li><li>Experience with analytics, financial dashboards and problem structuring</li><li>Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</li><li>Clear ability to understand the dynamics of financial data to extract relevant information</li><li>Experience working independently across a cross-functional team</li><li>Strong problem-solving skills and ability to identify and frame key issues</li><li>Excellent written and verbal communication skills</li><li>Ability to analyze a situation and produce creative, original and useful solutions</li><li>Experience designing KPIs, reports, dashboards</li><li>Strong understanding of telecommunications products, trends and technology markets</li><li>Education Level & Major: Bachelor's Degree required, master's in Finance, Accounting, Business, BI / Data Analyst or a related field</li><li>Years of Experience: +2</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: No high school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>First impressions are everything! As a Front Office Supervisor, you will ensure guests have a memorable experience from arrival through departure by delivering exceptional service and maintaining operational excellence.</p> <p><strong>What you will be doing:</strong></p> <ul> <li>Greet guests, manage check-ins, respond to requests, and settle accounts while providing friendly and engaging service.</li> <li>Supervise day-to-day front office operations, ensuring service standards are consistently met and maintained.</li> <li>Address guest concerns promptly, track issues, and notify appropriate departments to resolve problems efficiently.</li> <li>Assist the Front Office Manager with staffing records, scheduling, and staff training initiatives.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Your experience and skills include:</strong></p> <ul> <li>Service-focused personality with a genuine commitment to hospitality; proven customer service experience is required</li> <li>Proficiency with Opera property management system or related hotel management software</li> <li>Fluency in English and Arabic; additional languages are a plus</li> <li>Demonstrated supervisory or team leadership experience in a hospitality or customer-facing environment</li> <li>Strong problem-solving and conflict resolution skills with the ability to handle guest concerns professionally and efficiently</li> <li>Excellent organizational and multitasking abilities to manage multiple front office operations simultaneously</li> <li>Outstanding verbal and written communication skills in English and Arabic for effective guest and staff interaction</li> <li>Knowledge of hospitality industry standards, guest service protocols, and front office best practices</li> </ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Maintains efficient/effective customer service using the CS and Selling</p><p>Process at all times</p><p>- Maximizes sales opportunities in the process of closing a sale during customer</p><p>encounters</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>- Performs the following functions to drive more sales:</p><p>- Attends and assists customers in the selection and choice of merchandise</p><p>- Presents features, functions, purposes, benefits, uses, brand and quality of the</p><p>products</p><p>- Ensures to push suggestive selling techniques by offering other product</p><p>alternatives</p><p>- Replenishes items on display and ensures availability of items in the selling</p><p>area</p><p>- Merchandises and arranges display of items</p><p>- Monitors movement of items and informs the store/showroom management</p><p>team of the fast- and slow-moving items as basis for future replenishment</p><p>activities</p><p>- Updates the Line Manager of inter-store/showroom transfers to ensure</p><p>quality/adequate quantity of merchandise and timely delivery of items</p><p>- Ensures that all items in the selling area are properly displayed and</p><p>merchandised, with correct prices, with labels and security tags</p><p>- Promotes and supports store/showroom campaigns, brand marketing</p><p>strategies, activities, promotions and loyalty programs</p><p>- Helps implement health, safety and security control and practices in the</p><p>workplace - e.g., merchandise loss, damage, pilferage, theft, fire prevention,</p><p>etc.</p><p>- Assists in periodical/yearly store/showroom inventory/stock-taking</p><p>- Deals with customer queries and routine product questions utilizing</p><p>store/showroom and product knowledge</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About The Client</b></p><p>A leading engineering and contracting company in Kuwait, recognized for delivering innovative solutions across mechanical, electrical, and fire protection systems. With a strong presence in the Kuwait market, the group has built a reputation for excellence, compliance with local authorities, and long-term client partnerships. Guided by a commitment to quality and safety, the organization continues to drive growth through specialized projects and trusted expertise.</p><p><b>About The Role</b></p><p>The position will lead and oversee the planning, execution, and growth of specialized engineering projects and is pivotal in driving business development, ensuring compliance with Kuwait Fire Force (KFF) regulations, and strengthening client relationships. Reporting directly to the General Manager, the Department Head will provide strategic leadership, manage departmental operations, and deliver innovative firefighting and engineering solutions tailored to the Kuwait market.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>About You</b></p><p>An ideal candidate would have the following: </p><ul><li>Bachelor's Degree in Mechanical or Electrical Engineering (mandatory)</li><li>Minimum 15 years of professional experience, with at least 5 years in Kuwait.</li><li>Strong background in firefighting systems and knowledge of Kuwait's engineering market.</li><li>Proven track record in sales, business development, and client relationship management.</li><li>Hands-on experience dealing with the Kuwait Fire Force (KFF) and related authorities.</li><li>Demonstrated ability to manage teams, lead departmental operations, and deliver results.</li><li>Must hold a valid residency/ Visa 18 </li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Sorts, processes and folds Rooms and F&B linens such as sheets, towels, table clothes, and napkins. Sorts used linens into appropriate categories for washing. Sorts out stained or torn linen. Loads and unloads driers. Shakes wet sheets, table linens and napkins prior to ironing in order to spread them out. Feeds washed linens into ironer. Retrieves folded linens and stacks or hangs clean linens as appropriate. Sorts clean towels, rugs and robes. Uses towel folder and manual folding for bath towels, washcloths, rugs and robes. Places folded product on appropriate rack. Operates and maintains folding equipment. Reports any problems or deficiencies to manager. Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact. Works harmoniously and professionally with co-workers and supervisors. Assists with responsibilities and duties in the absence or heavy volume in the areas of Valet Dry Cleaning and Housekeeping.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least 2 years experience in the similar role in a five-star luxury hotel. Ability to function under pressure. Display a high work ethic; with a sense of responsibility for the role within our team. Good organizational skills with the ability to work independently.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>What's on your Plate?</strong></p>
<ul>
<li><p>Generating, preparing, scheduling and sending operations reports Maintain the country s operational Master files (SOPs, SLAs, ..etc)</p></li>
<li><p>Maintain all stores related data (Personnel, contracts, licenses, building management contact details, health cards, assets, etc)</p></li>
<li><p>Proper tracking for all legal licenses and heath cards and follow up on renewals and completion to avoid fines.</p></li>
<li><p>Handle data collection for overtime and ensure timely submissions and approvals from city managers for in-house and outsourcing companies.</p></li>
<li><p>Support operational projects, initiatives and special projects with proposal preparations and presentations when needed.</p></li>
<li><p>Coordinate activities throughout the operation to ensure efficiency and maintain compliance with company policy and management deadlines (Marketing activities, Engagement activities, etc)</p></li>
<li><p>Track operational supplies and consumption as necessary to avoid interruptions of business (Stationary, Pantry supplies, Drinking water, Toners, Consumables, etc)</p></li>
<li><p>File, maintain and track all operational POs (Construction, procurement, personnel, etc)</p></li>
<li><p>Maintain office services by organizing office operations and procedures, controlling correspondence, designing filing systems, reviewing, and approving supply requisitions, and assigning and monitoring clerical functions.</p></li>
<li><p>Keep management informed by reviewing and analyzing special reports, summarizing information, and identifying trends.</p></li>
<li><p>Maintain tracking of recruiting, selecting, onboarding, orienting, and training of operations employees.</p></li>
<li><p>Maintain records and historical data for operations staff warnings and recognitions.</p></li>
<li><p>Ensure that all stores utilities accounts data is maintained and follow up on payments execution by finance and keep logs to ensure historical data is accessible and there is no interruption to store operations.</p></li>
<li><p>Attending operations management and cities meeting and provide minutes of meetings logs with actions decided if any and owners and ensures follow up on timelines with the respective parties.</p></li>
<li><p>File all operational stores visits and provide a summary and suggest enhancements to the existing logs by city heads.</p></li>
<li><p>File all surprise audit stores visits reports and follow up on actions defined by Sr operations manager.</p></li>
<li><p>Provide historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.</p></li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You have at least 3+ years of experience within data recording and the administrative field.</p>
<p>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</p>
<p>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</p>
<p>You are someone energized by the unknown and look forward to learning each day on the job.</p>
<p>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</p><p></p></section>