Interior Designer Jobs in Kuwait
1310 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for a highly skilled Brand Designer to join the Tendem project (**https://tendem.<br>ai/**) and create strong visual identities for real-world brands and products.<br> In this role, you'll apply your expertise in brand strategy, visual identity, and design systems to create cohesive, modern, and impactful brand assets.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in brand asset creation, visual identity development, and maintaining brand consistency.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Brand Designer, your focus will be on brand asset creation, visual identity, and brand consistency.<br> We need a core specialist dedicated to building a strong visual foundation.<br> You will serve as the architect of the brand identity, modernizing aesthetics and ensuring that all visual touchpoints look cohesive across various mediums using industry-standard design tools.<br> Key Responsibilities Develop foundational brand assets, including logos, complete visual identities, and comprehensive color schemes.<br> Create, systematically organize, and deliver necessary variations of core brand elements.<br> Act as the strict gatekeeper for brand consistency across all internal and external materials, including pitch decks and social media kits.<br> Build scalable, long-lasting visual systems that align with modern design standards.<br> Enforce design quality through cross-platform validation, ensuring brand aesthetics translate flawlessly across both digital and print mediums.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Educational qualifications At least 2 years of relevant experience in brand design, graphic design, art direction, or visual communications is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Visual Arts, Communication Design, or related creative fields is a plus.<br> Academic and/or Professional Experience Candidates must have a strong portfolio heavily focused on brand identity creation, logo design, and comprehensive brand guidelines.<br> We are looking for specialists with a deep understanding of how core branding translates seamlessly across different digital and print mediums.<br> A strategic, detail-obsessed approach and the ability to work independently to build long-lasting visual systems are essential.<br> Technical Skills (Essential) Brand Identity Creation: Expertise in building foundational assets from scratch, including scalable logos, distinct color palettes, and typography systems.<br> Design Tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop, InDesign) and Figma for crafting and managing core design assets.<br> Cross-Medium Adaptation: Proven ability to translate brand DNA perfectly across varied formats, from digital social media kits to corporate pitch decks and print materials.<br> Brand System Architecture: Strong organizational skills to develop clear brand guidelines, style guides, and structured asset libraries for wider team use.<br> Additional requirements A strategic, detail-obsessed mindset focused on long-term brand equity.<br> Strong dedication to visual consistency and functioning as a true brand gatekeeper.<br> Self-directed work ethic with the ability to troubleshoot independently and deliver high-quality assets.<br> Portfolio showcasing branding work (logos, identity systems, guidelines) must be included in the CV English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $45 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<p>Manage the daily maintenance operations of the Main Communications Facility (MCF) in support of the LCV contract on Camp Arifjan, Kuwait. The Facility Maintenance & Repair Supervisor provides technical/operational guidance and supervision of to teammates and Subcontract personnel as required to ensure compliance with the performance work statement (PWS) for the following functions: operation and maintenance, infrastructure, utilities, and preventive/corrective maintenance. Support capabilities include electrical, HVAC, plumbing, access control/CCTV, power generation, and fire detection/suppression. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. Provide a safe and secure workplace. Set the example for respect, responsibility and integrity. Ensure consistent communication and coordination with the ASG-KU DPW and the Communications Battalion. Support the Facilities Operations & Maintenance Manager with the following: subcontractor oversight; human resources; create a positive environment that is fair, inclusive and ethical; inspire and motivate employees by recognizing achievement; counsel, coach and mentor. Provide technical/operational guidance to ensure compliance with the PWS while delivering results. Conducts and oversees the preventive and corrective maintenance programs. Evaluates all maintenance requests, sets priorities, and process work assignments. Monitors all operations of the Facilities Maintenance staff. Prepares daily and monthly work schedules for the staff. Maintains all maintenance records. Conducts training on life, safety, health and other programs. Provides reports on all life, safety, health, quality, and maintenance issues Performs other duties as assigned Qualifications Minimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. Bachelor s Degree or equivalent experience Experience: 7-10 years of facilities maintenance experience with 3-5 years working with Johnson Controls Metasys Building Management Systems 5-7 years of experience planning, laying out, and installing electrical distribution in accordance with the National Electrical Code (NEC) Working knowledge of electrical systems including secondary distribution and interior systems Hands-on experience with electrical circuits, power cables, controls, motor, etc. Ability to read blueprints, single-line diagrams, and rough shop drawings Must possess strong knowledge in a skilled trade (electrical, HVAC, plumbing, etc.) Requires ability to analyze the operation of various infrastructure systems, determine the cause of problems/malfunctions, and take corrective actions as required Knowledge of U.S. Army Safety Guidelines and OSHA Standards. Skills Strong leadership and analytical skills. Strong organizational skills. Computer proficiency in Microsoft Office Excel, PowerPoint, Outlook, Word, Office Tools. Excellent communicator both in writing and verbally. Good interpersonal and people management skills. Mastery of engineering skills. U.S. Citizenship required. U.S. Government-issued Secret Security clearance or higher required. Working Conditions: Work is generally conducted inside a secure, access and climate-controlled, permanent structure. However, duties may occasionally involve exposure to extreme temperatures. Work may require heavy lifting up, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical or biological agents. Employee use of personal protective equipment (PPE) is required for some situations. PPE includes but is not limited to head, foot, torso, respiratory, vision, and hearing protective devices. Must comply with all Fire and Safety Regulations and post policies. Physical Requirements: Work may require heavy lifting up, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical or biological agents. Employee use of personal protective equipment (PPE) is required for some situations. PPE includes but is not limited to head, foot, torso, respiratory, vision, and hearing protective devices. Must comply with all Fire and Safety Regulations and post policies.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and create high-quality presentations for real-world use cases.<br> In this role, you'll apply your expertise in visual communication, information design, and storytelling to create clear, engaging, and professionally designed presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will use tools such as PowerPoint, Keynote, Adobe Creative Suite, and Figma to create polished, presentation-ready deliverables.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Educational qualifications At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Academic and/or Professional Experience Candidates must have a strong portfolio featuring high-end presentations, pitch decks, and data visualization (not just basic templates).<br> We are looking for specialists who have a deep understanding of pacing, storytelling, and information design.<br> A methodical, detail-oriented approach and the ability to work independently to transform complex narratives into premium visuals are essential.<br> Technical Skills (Essential) Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> English proficiency: Upper-intermediate (B2) or above (required) Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $45 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are looking for a creative and technically skilled Lighting Designer to develop innovative</p><p>lighting solutions for architectural and facade lighting projects.</p><p>The candidate will be responsible for transforming design concepts into visually compelling</p><p>and technically accurate lighting solutions, ensuring alignment with project vision, client</p><p>requirements, and technical standards.</p><p><br></p><p>Responsibilities:</p><p> Develop concept design presentations based on project briefs and creative direction</p><p> Create visual presentations including mood boards, sketches, and design narratives</p><p> Produce detailed 2D lighting layouts and technical drawings</p><p> Develop high-quality 3D lighting simulations and renderings</p><p> Coordinate lighting designs with architectural and engineering drawings</p><p> Create dynamic content for facade lighting, including animations and lighting effects</p><p> Present design ideas to clients and stakeholders and incorporate feedback</p><p> Ensure all designs are creative, practical, and technically feasible</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Skills</p><p> Strong ability in lighting concept development and visual storytelling</p><p> Excellent skills in 2D drafting and technical drawing</p><p> Advanced knowledge of 3D visualization and rendering</p><p> Experience in facade lighting design and content creation</p><p> Proficiency in software such as AutoCAD, SketchUp, 3ds Max, Lumion, premiere</p><p> Strong sense of color, composition, mood, and spatial design</p><p> Ability to work under pressure and manage multiple deadlines</p><p> Strong communication and presentation skills</p><p>Preferred candidate</p><p>Nationality</p><p>Philippines</p><p><br></p><p>SALARY 400 KD </p></div>
<p><h4>Job Description</h4>
<p>The C-12/King Air Army Transport Aircraft Mechanic (FAA A&P) services, repairs, and overhauls assigned aircraft and subsystems to ensure airworthiness. Uses technical data to troubleshoot malfunctioning systems and repairs or replaces faulty components.</p>
<p><strong>Requirements:</strong></p>
<ul>
<li>A valid FAA A&P Airframe and Powerplant Certificate is required.</li>
<li>Seven (7) years’ experience as an A&P mechanic with seven (7) years of specific C-12/King Air (200/350/1900) turbo-prop aircraft mechanic hands-on maintenance experience is required.</li>
<li>US citizenship is required to obtain a US government Secret Security Clearance and for facility access.</li>
</ul>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Operationally check repaired or modified systems for proper operation.</li>
<li>Repair and replace aircraft structures, such as wings and fuselage, and functional components including rigging, surface controls, and plumbing and hydraulic units, using hand tools, power tools, machines, and associated equipment.</li>
<li>Read and interpret manufacturers and maintenance manuals, service bulletins, and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components.</li>
<li>Examine engines for oil leaks and listen to operating engine to detect and diagnose malfunctions.</li>
<li>Inspect turbine blades to detect cracks or breaks.</li>
<li>Test engine operation using troubleshooting procedures and diagnostic test equipment to identify source of malfunction.</li>
<li>Replace or repair worn or damaged components using hand tools, gauges, and test equipment.</li>
<li>Remove and install engine from aircraft.</li>
<li>Disassemble and inspect parts for wear, warping, or other defects.</li>
<li>Repair or replace defective engine parts and reassemble and install engine in aircraft.</li>
<li>Perform miscellaneous duties to service aircraft, including flushing crankcase, cleaning screens, greasing moving parts, and checking brakes.</li>
<li>May service engines and airframe components at line station making repairs, short of overhaul, required to keep aircraft in safe operating condition.</li>
<li>Maintain knowledge of aircraft sub-systems, including maintenance parameters, systems operation, limitations, and technical orders.</li>
<li>Ability to become qualified and perform engine runs for the aircraft type assigned to support.</li>
<li>Ability to read, write, and interpret technical duties is required.</li>
<li>Ability to communicate effectively with all levels of employees throughout the organization.</li>
<li>May specialize in work, repair, and modification of structural, precision, and functional spare parts and assemblies.</li>
<li>Perform other qualified duties as assigned.</li>
</ul>
<h4>Minimum Requirements</h4>
<ul>
<li>High school diploma or GED equivalent is required.</li>
<li>A valid FAA A&P Certificate is required.</li>
<li>Seven (7) years’ experience as an A&P mechanic with seven (7) years of specific C-12/King Air (200/350/1900) turbo-prop aircraft mechanic hands-on maintenance experience is required.</li>
<li>Completion of formal maintenance training on the assigned C-12/King Air aircraft, qualified by the appropriate US government armed forces aircraft mechanic maintenance course or civilian equivalent training is desired.</li>
<li>Recent full-time experience in aviation maintenance on the C-12/King Air turbo-prop aircraft during the past 12 months is required.</li>
<li>Six (6) months of flight line and overhaul and inspection experience is preferred.</li>
<li>Ability to move freely about the interior and in the unpressurized area aft of the aft pressure bulkhead and meet aircraft specific specifications for weight limit.</li>
<li>Mechanic tools/toolbox required; mechanics must provide their own shadowed toolbox with each tool etched with PID.</li>
<li>A valid US passport is required for deployment/travel; passport must have a minimum of 18 months remaining before expiration date and must be able to obtain required visas.</li>
<li>Must be able to pass and clear CENTCOM (CRC) deployment training and Army MOD17 medical for deployment.</li>
<li>May be required to travel to and between remote locations in austere and/or hostile environments in support of mission operations.</li>
</ul>
<h4>Medical and Security Clearance Requirements</h4>
<ul>
<li>All personnel performing engine runs, ground taxi, ordnance loading, or operating self-propelled support equipment within ten (10) feet of the aircraft silhouette must pass a physical examination from a qualified medical professional prior to conducting these operations, and subsequently on a specified periodic basis, not to exceed five (5) years.</li>
<li>Must be able to obtain and maintain a US government Secret Security Clearance.</li>
<li>Must be able to obtain and maintain facility credentials and authorization.</li>
<li>US citizenship is required to hold a US government Secret Clearance and facility credentials and authorization to work at this facility.</li>
</ul>
<h4>Physical and Additional Qualifications</h4>
<ul>
<li>Ability to move freely about the interior and in the unpressurized area aft of the aft pressure bulkhead and meet aircraft specific specifications for weight limit.</li>
<li>Must be able to walk and stand on level and/or inclined surfaces for extended periods throughout the day.</li>
<li>Must be able to climb stairs, ramps, ladders, and work stands.</li>
<li>Must be able to crouch, crawl, grasp or handle objects, use finger dexterity, bend elbow/knee, and reach above/below shoulders.</li>
<li>May be required to carry, push, or pull up to and may exceed 50 pounds.</li>
<li>May be required to lift up to 50 pounds to a height of four feet and be required to lift up to 35 pounds to a height of seven feet.</li>
<li>May be required to see aircraft in flight, read dials/gauges, identify small objects and hand tools.</li>
<li>Must be able to type using a standard keyboard to communicate through email and various software applications.</li>
<li>Must be able to distinguish color and judge three-dimensional depths.</li>
<li>May be required to operate power vehicles, machinery, hand tools, ground support equipment, forklift, APU, etc.</li>
<li>Must have minimum 20/100 near and far vision, correctable to 20/20.</li>
<li>Must be capable of living and working in a potentially hostile environment for an extended period.</li>
<li>May be required to respond to a wide variety of operational circumstances, including extreme weather conditions and rudimentary infrastructure.</li>
</ul></p><p></p>
<br><ol><li><p><strong>Graphic Design</strong></p></li></ol><p>Create visually compelling designs for websites, social media, e-commerce, and email</p><p>campaigns.</p><p>Develop print materials such as brochures, flyers, banners, and other promotional</p><p>collaterals aligned with brand standards.</p><p>Design logos, brand identity elements, and marketing graphics to support various</p><p>business requirements.</p><br><ol start="2"><li><p><strong>Video & Animation</strong></p></li></ol><p>Produce and edit promotional videos, motion graphics, and animations for campaigns</p><p>and social media.</p><p>Enhance storytelling through creative video content and dynamic visual effects.</p><br><ol start="3"><li><p><strong>Photography & Videography</strong></p></li></ol><p>Apply basic photography and videography skills to capture content for marketing needs.</p><p>Coordinate with external photographers and videographers to ensure professional</p><p>output.</p><br><ol start="4"><li><p><strong>Language & Communication</strong></p></li></ol><p>Conceptualize and design content that effectively communicates ideas across Arabic and</p><p>English audiences.</p><p>Ensure creative alignment with the brand’s tone, values, and visual identity.</p><br><ol start="5"><li><p><strong>Content Scope</strong></p></li></ol><p>Support marketing activities across traditional, digital, and e-commerce platforms.</p><p>Maintain consistency in branding and design quality across all communication materials.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proven experience as a Graphic Designer with a diverse design portfolio.</p></li><li><p>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro,
After Effects). </p></li><li><p>Familiarity with video editing tools and animation techniques. </p></li><li><p>Basic knowledge of photography and videography. </p></li><li><p>Strong creative vision and ability to think visually. </p></li><li><p>Fluent in Arabic and English, both written and spoken.</p></li><li><p>Excellent communication and teamwork skills.</p></li><li><p>Ability to manage multiple projects and meet deadlines in a fast-paced environment.</p></li></ul><br>
<p><strong>Previous Work Experience:</strong></p><p> </p><p>• 10 years’ experience in refining Operations, process plant pre-commissioning/commissioning with an engineering qualification in any discipline or equal experience with a lower qualification; knowledge of process/equipment maintenance.</p><p>• 5 years’ experience in developing Operating & Maintenance procedures or similar documents</p><p>• Possess ability to act as Competency Assessor to multinational workforce.</p><p>• Previous experience of working in the UAE/Middle East/Africa/Asia is essential as is experience of working in a multi discipline, multi-national team.</p><p><br></p><p><strong>Education:</strong></p><p> </p><p>• 12 years of education, GCE ‘O’ Level, or HND in Technology; a recognized degree in Technology/Engineering, Chemical, Mechanical, Process and/or Electrical is preferred.</p><p><br></p><p><strong>Certification:</strong></p><p>A Chartered Engineer or equivalent, preferable.</p><p><br></p><p><strong>Professional Qualifications:</strong></p><p><br></p><p>• Formal Assessor Qualifications. Preferably OPITO, NVQ, TAA, TAE, SQA or equivalent.</p><p>• Formal Train the Trainer qualifications or equivalent desirable.</p><p>• Internal Verification qualifications or equivalent desirable.</p><p><br></p><p><strong style=\
<p>Key Responsibilities: Create designs for social media, advertisements, brochures, flyers, posters, and banners. Develop creative concepts based on business and marketing requirements. Edit and retouch images and photographs. Prepare artwork for both digital and print media. Maintain brand consistency across all designs. Make revisions based on feedback and complete projects within deadlines. Technical Skills: Proficiency in Adobe Photoshop and Adobe Illustrator. Knowledge of Adobe InDesign, CorelDRAW, and Canva is an advantage. Good understanding of typography, color theory, composition, and layouts. Knowledge of RGB/CMYK, resolution, bleed, and print-ready artwork. Experience with photo editing, image manipulation, and vector graphics. Ability to work with JPG, PNG, PDF, PSD, AI, and EPS formats.</p><p><strong>Desired Candidate Profile</strong></p><p>Candidate Requirements : Minimum 3+ years of relevant experience as a Graphic Designer. Diploma/Degree in Graphic Design, Fine Arts, Multimedia, or related field is preferred. Strong creative and visual communication skills. Excellent attention to detail and time management. Ability to handle multiple projects and meet deadlines. Good communication and teamwork skills. Strong portfolio is mandatory.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are looking for a creative and hands-on Graphic Designer & Social Media Specialist to manage Sunkist's visual content and social media presence. The role will be responsible for creating high-quality designs and product visuals, managing and publishing social media content, preparing digital assets for websites and e-commerce platforms, and supporting various marketing and commercial design requirements.</p><p> </p><p><b>Key Responsibilities:</b></p><ol><li>Create social media posts, Stories, Reels, banners, and promotional materials.</li><li>Manage and publish content across our social media platforms.</li><li>Prepare high-quality product images and digital assets for websites and e-commerce platforms.</li><li>Design materials required for product launches, promotions, trade marketing, and other commercial activities.</li><li>Edit product photos and create basic videos/Reels.</li><li>Maintain consistent brand identity across all digital and printed materials.</li><li>Coordinate with Sales and Marketing to understand and deliver design requirements.</li><li>Maintain a monthly social media content calendar and ensure timely posting.</li><li>Monitor social media content performance and provide basic reports and insights.</li></ol><p> </p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required:</b></p><ul><li>2–3 years of experience in graphic design and social media.</li><li>Strong knowledge of Adobe Photoshop & Illustrator.</li><li>Good knowledge of Canva.</li><li>Experience in designing social media content for Instagram, Facebook, TikTok, etc.</li><li>Ability to prepare product images and digital assets for websites and e-commerce platforms.</li><li>Basic video editing and Reels creation.</li><li>Good understanding of social media formats and dimensions.</li><li>Ability to manage social media accounts, schedule and publish content.</li><li>Strong Arabic and English communication and writing skills.</li><li>Creative and able to work independently.</li></ul><p> </p><p><b>Preferred:</b></p><ul><li>FMCG / Food & Beverage experience.</li><li>Product photography.</li><li>Adobe Premiere Pro / After Effects or CapCut.</li><li>Experience with e-commerce platforms.</li><li>Experience with Meta Business Suite.</li><li>Basic understanding of social media analytics and paid advertising.</li></ul><p><br></p><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Overview</b><br>With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.<br>We are looking for a highly motivated and passionate <strong>Data Security Cloud Solution Architect (CSA)</strong> to drive our customer's security transformation on the Microsoft 365 Platforms. This is a customer-facing role, owning the security-focused technical relationship and strategy between the customer and Microsoft as well customer engagements, including architecture, implementation, and operational health.<br>The ideal candidate will have <strong>hands-on project delivery experience</strong> in customer-facing roles and success in leading in-depth <strong>technical data security architecture discussions</strong> with senior customer executives, Enterprise Security Architects, Enterprise Architects, IT Management, and Developers to Secure our customer's technology estate and drive Security as an enabler for Microsoft security solutions. <br><br><br><b>Responsibilities</b><br><strong>Trusted Advisor</strong> - Empower customers in their Microsoft Security adoption journey, being hands on with them to envision and define a Secure strategy, Architecture, and implementation of necessary security controls aligned with Microsoft 365 Azure Data Security workloads while ensuring operational health.<br><strong>Security Services Acquisition and Expansion </strong>- Position and deliver solutions that drive Data Security products usage with a focus on Microsoft Purview. Collaborate with Azure Infrastructure, Data, Apps teams to expand Security of cloud migration and AI projects. <br><strong>Understand Customer/Partner Technical Environment</strong> - Accelerate Business Value of overall Security adoption by improving security posture and ensuring that the solution exhibits "Secure by Design" and Zero Trust framework. <br><strong>Architecture Design and Deployment</strong> - Run Architectural Design Session to build a plan for implementing the data security solution — governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production<br><strong>Practice Development</strong> - Collaborate and orchestrate with other Cloud Solution Architects and Microsoft stakeholders including FastTrack, partner, and Microsoft Services in developing complex end-to-end Enterprise solutions with the Microsoft Security platform<br><strong>Voice of the Customer</strong>- Be a Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.<br><br><b>Qualifications</b><br>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business,<br>Cybersecurity, or related field 5+ years experience in data security technologies, cybersecurity, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.<br>Candidates should have broad experience in security and expertise around related technologies and concepts such as Zero Trust , threat management,<strong> AI Security, Data Security </strong>and Extended Detection & Response (XDR) and Identity. Candidates should have knowledge as a data security engineer or consultant to understand industry trends and competitive landscape, advise customers on ways to strengthen their security posture or health, and land customer value through security.<br>The technical aptitude and experience to learn new cloud security technologies and understand relevant cloud security market trends.<br>Knowledge of cloud security platforms and competitors. Breadth of technical security experience and knowledge, with depth / Subject Matter Expertise in following security solutions:<br><ul><li><strong>Data Security - Microsoft Purview (hands on project delivery experience required) - </strong>Data Protection, Governance, Compliance, Data Loss Prevention, Data Security POsture Management / AI Data Security</li><li><strong>Threat protection - </strong>Microsoft Defender XDR, Defender for Cloud, Endpoint, Identity and O365 </li><li>Identity and Access Management (Microsoft Entra)</li></ul>Microsoft certifications in those technologies prefered. <br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Responsible for the culinary oversight of Seazen Group. He is responsible for budgeting, cost control, and a comprehensive menu program for Seazen. The position also has the responsibility for the oversight of all culinary training; special functions; food quality; safety, sanitation, and the supervision of the culinary staff. He must develop and monitor the food and labor budget for the department. Maintain the highest professionalism in food quality and sanitation standards.</p><p><b>Key Responsibilities:</b></p><ul><li>Schedules and coordinates the work of Area Chef’s to assure that kitchen operations are efficient in terms of achieving budgets, KPI’s, food quality, cost of sales and food safety standards.</li><li>Works closely with the management team to execute the strategy and focus on meeting and exceeding departmental goals.</li><li>Oversee activities relates to catering and special events provided throughout the including cross-trained instruction and the demonstration of culinary techniques at designated events.</li><li>Understands the guest expectations related to food quality and presentation and ensures culinary associates strive to meet or exceed expectations and help build guest loyalty.</li><li>Assists in menu development to ensure product quality and food cost management.</li><li>Participates in the development of operating budgets and administers those budgets in an ongoing basis by monitoring and tracking expenses.</li><li>Helps to manage wages, productivity, and expenses in accordance with business demand.</li><li>Hires, trains, coaches, and develops a successful and enthusiastic team of associates, and ensures associates are cross trained to support successful daily operations.</li><li>Validates a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.</li><li>Motivates associates by engaging in recognition, coaching, performance reviews, and performance management.</li><li>Validates scheduling in accordance with employment policies and budget targets and ensures that all time management and payroll processes are carried out in an accurate and timely manner.</li><li>Validation of scheduled inventories, stocks, and requisitions for necessary supplies, supporting procedures for portion and waste controls, etc.</li><li>Verify all purchase appropriate supplies and validate inventories according to budget.</li><li>Ensures compliance with all local, provincial, and federal health regulations, and monitor the training of associates on the proper handling and temperatures of all food products.</li><li>Validate the cleaning schedule to ensure work areas are clean and sanitize.</li><li>Cross check the reporting of equipment’s malfunctions with departments and its progress.</li><li>Assists the Corporate Chef in maintaining entire F&B standards.</li><li>Validate training on food knowledge and menu items including ingredients, preparation methods and unique tastes.</li><li>Maintain discretion and maturity in handling sensitive or confidential data.</li><li>Working closely with different departments and stakeholders.</li><li>Analyze food industry trends and lead new product development accordingly </li><li>To be able to manage the attrition rate to bare minimum level by regularly engaging with culinary employees post assessing their performance/feedback.</li><li>Periodic competitors analysis to be done to ensure effective menu planning and to judge various cost factors.</li><li>Frequently addressing PIC meetings to address the positives and scope of improvement.</li><li>Carrying out the weekly Area chef’s meeting addressing weekly performance and concerns.</li><li>To review rejection portal on monthly basis along with QA & supply chain.</li><li>To work in coordination with Quality assurance team to achieve excellence in food safety parameters.</li><li>To monitor R&D projects for new product/concept development as required.</li><li>Culinary KPI’s to be updated on viva goals towards the end of every month.</li><li>To analyze the P&L report in terms of revenue, cost of sales, BOH staff cost and manager controllable.</li><li>To manage and review employee performance review on monthly basis, conduct counselling and related PIP’s. This is essential to be documented and maintained for middle management team followed by down the line BOH employees.</li><li>To conduct monthly meetings with the Facility team along with Executive Sous Chef’s and Area Chef’s to carry out all maintenance related issues in all the branches.</li><li>Validate food tastings regularly to maintain consistency, identify errors and perform corrective action plan accordingly.</li><li>Frequent branch visits to monitor the culinary operations.</li><li>Develop and validate layouts for the new projects in lieu with Interior designers and Corporate Chef/Operations Director.</li><li>Frequently validate the asset inventory and align with the new project and pop up events.</li><li>Allocation/restructuring as per the requirement of the Area Chef’s.</li><li>To monitor the F&B processes and its efficiency.</li><li>Improvement plan for cost lines and waste management.</li><li>Planning of all strategic projects on quarterly/half-yearly basis.</li><li>Regular validation of all SOP’s and seek opportunities on improving every time.</li><li>Integrate and support brand ops/marketing team on opportunities to elevate sales and raise brand awareness through marketing campaigns.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Experience & Qualifications Required</b></p><p><b>Experience Required</b></p><ul><li>Minimum <b>10–12 years of experience</b> in hospitality field.</li></ul><p><b>Educational Qualification</b></p><ul><li>Bachelor’s Degree in <b>Catering Science, Culinary Arts</b>, or a related field.</li></ul><p><b>Personal Skills</b></p><ul><li>Excellent interpersonal and leadership skills.</li><li>Strong planning, organizational, and time-management skills.</li><li>Positive attitude and strong team player.</li><li>Self-motivated with a passion for hospitality.</li><li>Excellent English communication skills (spoken and written).</li><li>Strong administrative and reporting skills.</li><li>Strong research, development, and innovation skills.</li><li>Solid technical and operational knowledge in catering operations.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Our Global Structure</strong></p><br><br>
<p>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.</p><br><br>
<br>
<strong>Junior Designer – Motion Graphics, Kuwait Marketing Team</strong>
<em>Please note we can only accept applications from Kuwaiti nationals for this role.</em><br>
<p><strong>Why Deliveroo?</strong>
</p><br><p>When you first think about Deliveroo, you probably think of getting great food delivered to your door in less than half an hour. But behind the scenes, there is a bigger story: one of high growth, exciting challenges, and a huge opportunity ahead.</p><br><br>
<p>We want to be the definitive food company — the app people turn to whenever they have a hunger pang. We are transforming the way people think about food and building a technology-driven company at the forefront of one of the fastest-growing industries in the world. Join us for the ride.</p><br><br>
<strong>About the role</strong>
<p>We are looking for a Junior Designer with a strong focus on motion graphics to support the Kuwait marketing team across all campaigns. This role will be hands-on, fast-paced, and highly collaborative, working closely with the local marketing team, brand team, and wider creative stakeholders to deliver engaging visual assets for campaign, social, CRM, and owned-channel activity.</p><br><br>
<p>The main responsibility of this role will be to support the development of motion graphics and design assets that bring Deliveroo campaigns to life in a way that feels fresh, on-brand, and locally relevant for the Kuwait market.</p><br><br>
<strong>Objectives of this role</strong>
<ul>
<li>
<p>Thrive in a fast-paced, collaborative environment with a high-volume workload and short turnaround times.</p><br><br>
</li>
<li>
<p>Support the Kuwait marketing team with creative design and motion graphics across campaigns, always delivering work that is on-brand and visually engaging.</p><br><br>
</li>
<li>
<p>Help raise the standard of visual storytelling across marketing channels through strong motion design, layout, and creative execution.</p><br><br>
</li>
<li>
<p>Interpret briefs clearly and translate campaign objectives into compelling visual assets.</p><br><br>
</li>
<li>
<p>Stay up to date with design, motion, social, and digital content trends, especially those relevant to the Kuwait market.</p><br><br>
</li>
<li>
<p>Maintain a strong understanding of Deliveroo’s brand guidelines, visual identity, and campaign style.</p><br><br>
</li>
</ul>
<strong>Responsibilities</strong>
<ul>
<li>
<p>Support the Kuwait marketing team across all campaigns with design and motion graphics requirements.</p><br><br>
</li>
<li>
<p>Create motion graphics for marketing campaigns, social media, CRM, owned channels, digital placements, and other campaign touchpoints.</p><br><br>
</li>
<li>
<p>Interpret creative briefs and develop visual concepts that align with campaign objectives.</p><br><br>
</li>
<li>
<p>Adapt campaign assets across different formats, channels, and audience needs.</p><br><br>
</li>
<li>
<p>Work closely with the marketing and brand teams to ensure all visual assets are consistent with Deliveroo’s brand identity.</p><br><br>
</li>
<li>
<p>Create static and animated assets using Adobe After Effects, Illustrator, Photoshop, and Figma.</p><br><br>
</li>
<li>
<p>Support the localisation of campaign visuals for the Kuwait market.</p><br><br>
</li>
<li>
<p>Take feedback from stakeholders and revise creative work quickly and accurately.</p><br><br>
</li>
<li>
<p>Organise and manage design files, templates, and campaign assets efficiently.</p><br><br>
</li>
<li>
<p>Stay current with emerging design tools, AI-enabled creative workflows, and motion graphics best practices.</p><br><br>
</li>
</ul>
<strong>Required skills and qualifications</strong>
<ul>
<li>
<p>At least 1 year of experience in a corporate, agency, or in-house creative environment.</p><br><br>
</li>
<li>
<p>A strong portfolio showcasing both motion and static graphics work.</p><br><br>
</li>
<li>
<p>Good working knowledge of Adobe After Effects, Illustrator, and Photoshop.</p><br><br>
</li>
<li>
<p>Knowledge of Figma and experience adapting designs across digital formats.</p><br><br>
</li>
<li>
<p>Strong understanding of visual design principles, layout, typography, colour, and composition.</p><br><br>
</li>
<li>
<p>Ability to work independently and collaboratively in a fast-paced environment.</p><br><br>
</li>
<li>
<p>Excellent organisational skills and the ability to manage multiple projects at once.</p><br><br>
</li>
<li>
<p>Strong attention to detail and ability to deliver polished work within tight deadlines.</p><br><br>
</li>
<li>
<p>A proactive attitude and willingness to learn, experiment, and improve.</p><br><br>
</li>
</ul>
<strong>Preferred skills and qualifications</strong>
<ul>
<li>
<p>Bachelor’s degree or equivalent qualification in graphic design, motion design, visual communication, multimedia design, or a related creative field.</p><br><br>
</li>
<li>
<p>Experience working on marketing campaigns, social media content, or digital advertising assets.</p><br><br>
</li>
<li>
<p>Knowledge of AI creative tools and how they can support design, production, or workflow efficiency.</p><br><br>
</li>
<li>
<p>Experience working with local or regional Middle East brands is a plus.</p><br><br>
</li>
<li>
<p>Interest in food, culture, social trends, and digital content.</p><br><br>
</li>
</ul>
<strong>Benefits and Diversity</strong>
<ul>
<li>
<p>30 days of annual leave</p><br><br>
</li>
<li>
<p>Medical insurance</p><br><br>
</li>
<li>
<p>Free Deliveroo Plus — free delivery and access to special offers</p><br><br>
</li>
<li>
<p>Maternity and paternity benefits</p><br><br>
</li>
<li>
<p>End-of-year parties and regular social events</p><br><br>
</li>
<li>
<p>An extremely fun team to work with</p><br><br>
</li>
</ul>
<p>At Deliveroo, we know that people are the heart of the business, and we prioritise their welfare. We offer many great benefits across health, family, finance, community, convenience, growth, time away, and relocation.</p><br><br>
<p>We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any of the things that make you who you are — your gender, race, sexuality, religion, or a secret aversion to coriander. All you need is a passion for most food and a desire to be part of one of the fastest-growing companies around.</p><br><br>
<br>
<p><strong>Diversity, Equity and Inclusion</strong></p><br><br>
<p>At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.</p><br><br>
<p>We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.</p><br><br>
<p>If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.</p><br><br>
<p>If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!</p><br><br>
<p><em><br>Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands’ legitimate recruiting process at</em> <em>careersatdoordash.com/recruitment-scam-awareness</em><em>.</em></p><br><br>
<br>
<br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Kuwait </div>
</div>
We are looking for a proactive and creative Customer Relations & Content Coordinator to join our team full-time. This is a varied role suited to someone who enjoys communicating with customers, creating content, and taking responsibility for different projects within a growing business.<br>Responsibilities:Respond to customer inquiries, calls, and complaints Follow up with potential customers and help convert inquiries into sales Develop ideas for social media content and advertisements Coordinate with our graphic designer to turn ideas into finished content Assist with and coordinate photo and video shoots Monitor our website, social media, and customer experience and suggest improvements Identify potential collaborations and partnership opportunities Communicate and coordinate with external companies when required Handle other customer-facing and content-related projects as they arise<br>What we're looking for:Strong Arabic and English communication skills Creative and comfortable with social media Confident communicating with customers Organized and capable of handling several different responsibilities Proactive and willing to take initiative Comfortable attending shoots, meetings, and external appointments when required Valid driver's license Own transportation preferred Based in Kuwait Transferrable visa<br>We are looking for someone who wants to grow with the company and gradually take on more responsibility as the business expands. To apply, please submit your CV through Linked In along with a short introduction about yourself.
We are looking for a proactive and creative Customer Relations & Content Coordinator to join our team full-time. This is a varied role suited to someone who enjoys communicating with customers, creating content, and taking responsibility for different projects within a growing business.<br>Responsibilities:Respond to customer inquiries, calls, and complaints Follow up with potential customers and help convert inquiries into sales Develop ideas for social media content and advertisements Coordinate with our graphic designer to turn ideas into finished content Assist with and coordinate photo and video shoots Monitor our website, social media, and customer experience and suggest improvements Identify potential collaborations and partnership opportunities Communicate and coordinate with external companies when required Handle other customer-facing and content-related projects as they arise<br>What we're looking for:Strong Arabic and English communication skills Creative and comfortable with social media Confident communicating with customers Organized and capable of handling several different responsibilities Proactive and willing to take initiative Comfortable attending shoots, meetings, and external appointments when required Valid driver's license Own transportation preferred Based in Kuwait Transferrable visa<br>We are looking for someone who wants to grow with the company and gradually take on more responsibility as the business expands. To apply, please submit your CV through Linked In along with a short introduction about yourself.
Director, Centre for Teaching & Learning (CTL) American International University
Education & Training
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>About The American International University</strong> American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2.0, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Teaching and learning excellence is one of the University's principal strategic foundations and an essential enabler of every pillar of the RISE Strategy. Without it, research does not flourish, accreditation evidence is weak, students do not succeed, and employability outcomes disappoint. The Director of the Centre for Teaching & Learning is the person who builds, sustains, and continuously improves that foundation making this one of the most consequential academic leadership appointments AIU will make. For more information, visit: www.aiu.edu.kw</p><p><strong>Department Profile</strong> The Centre for Teaching & Learning (CTL) is AIU's institutional hub for teaching excellence, faculty development, and learning innovation. It operates under the Office of the VPAA and serves all five schools and the Foundation Programme working with over 120 full-time faculty and a growing adjunct complement. The CTL is newly established as one of AIU's strategic academic support centres under the Office of the Vice President for Academic Affairs. The Director serves as its founding leader, responsible for building the Centre's programmes, culture, partnerships, and institutional reputation from the ground up. The CTL carries three interconnected institutional mandates at AIU:</p><ul><li><strong>Faculty Excellence & Development:</strong> Building a culture of teaching excellence across AIU through structured professional development, peer observation, new faculty induction, individual coaching, and the scholarship of teaching and learning.</li><li><strong>Learning Innovation & Digital Education:</strong> Advancing instructional design, educational technology integration, and evidence-based pedagogy ensuring that every AIU course, regardless of modality, reflects current best practice and produces documented student learning outcomes.</li><li><strong>Assessment, Accreditation & Institutional Evidence:</strong> Generating, curating, and maintaining the teaching and learning evidence that WSCUC accreditation requires (the CTL Knowledge Repository, SLO assessment data, faculty development participation records, and the annual Teaching & Learning Impact Report).</li></ul><p><strong>Scope of Work</strong> The Director of the Centre for Teaching & Learning provides strategic and operational leadership across five interconnected domains all of which must function simultaneously and reinforce each other. The Director is simultaneously a faculty developer, an instructional designer, an assessment specialist, a grant administrator, and an institutional evidence builder. The Director also serves as an institutional change leader, fostering a culture of continuous improvement, innovation, collaboration, and evidence-informed educational practice across all academic units. This is not a role for a specialist who does one of these well; it is a role for a leader who does all of them, and who can build a centre that extends their capacity through institutional culture and peer networks.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Faculty Professional Development</strong></p><ul><li>Design, deliver, and continuously evaluate a structured, evidence-based faculty development programme across AIU covering evidence-based pedagogy, inclusive teaching, active learning, hybrid and online instruction, AI in teaching, student assessment design, and academic writing for publication</li><li>Lead the New Faculty Induction Programme each September (a structured, multi-day orientation covering AIU's mission and RISE Strategy, the SLO assessment cycle, course file requirements, LMS and technology tools, academic freedom, shared governance, and the CTL's services)</li><li>Establish and facilitate Faculty Learning Communities (peer groups organised around shared teaching interests, disciplinary challenges, or pedagogical themes as the primary vehicle for sustained, collegial professional development)</li><li>Coordinate and manage the peer observation of teaching cycle (providing the framework, training observers, facilitating feedback conversations, and maintaining confidential records that support faculty development without functioning as a surveillance mechanism)</li><li>Provide individual faculty consultations on course design, assessment strategy, student engagement, and teaching effectiveness (functioning as a trusted advisor, not an evaluator)</li><li>Develop and maintain the CTL professional development calendar, ensuring that sessions are scheduled at times accessible to all faculty (including those with heavy teaching loads), offered in formats appropriate to different needs, and evaluated for effectiveness after each cycle</li><li>Coordinate academic leadership development workshops for Programme Coordinators, Department Chairs, Associate Deans and Deans in collaboration with the Office of Faculty Affairs.</li><li>Develop an institutional teaching certification pathway aligned with the UK Professional Standards Framework (Advance HE) or equivalent international framework.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li> </li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Role Summary: Support the execution of marketing activities, coordinate with marketing agencies and suppliers, and ensure the timely delivery of branding, promotional, and digital marketing projects. The role requires creativity, strong coordination skills, and knowledge of AI tools for content and video creation.</p><p>Key Responsibilities:</p><p>• Create and manage content for social media and digital platforms using AI tools and design software.</p><p>• Coordinate and follow up with marketing agencies, designers, printers, and suppliers to ensure timely project completion.</p><p>• Assist in planning and executing marketing campaigns, promotions, and branding initiatives.</p><p>• Support the development of marketing materials, promotional items, and packaging artwork.</p><p>• Ensure all marketing materials are aligned with company branding guidelines.</p><p>• Coordinate with the Sales team to support promotional and trade marketing activities.</p><p>• Monitor marketing project timelines and prepare progress reports.</p><p>• Maintain marketing files, artwork, and campaign documentation.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications & Education:</p><p>• Bachelor's Degree in Marketing, Business Administration, Graphic Design, or a related field.</p><p>Experience & Competencies:</p><p>• 0–5 years of marketing experience, preferably in the FMCG, food & beverage, or manufacturing industry.</p><p>• Experience coordinating with marketing agencies and external vendors.</p><p>• Knowledge of AI tools for creating marketing content and videos.</p><p>• Fluency in Arabic.</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Position: </span><span>Director, Centre for Teaching & Learning (CTL)</span><br></p><br>
<p><span>Classification:</span> Director Level<br><span>Reports To:</span> Vice President for Academic Affairs <br><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br>
<p>Teaching and learning excellence is one of the University's principal strategic foundations and an essential enabler of every pillar of the RISE Strategy. Without it, research does not flourish, accreditation evidence is weak, students do not succeed, and employability outcomes disappoint. The Director of the Centre for Teaching & Learning is the person who builds, sustains, and continuously improves that foundation making this one of the most consequential academic leadership appointments AIU will make.</p><br> <p>For more information, visit: www.aiu.edu.kw<br></p><br>
<p><span>Department Profile</span></p><br>
<p>The Centre for Teaching & Learning (CTL) is AIU's institutional hub for teaching excellence, faculty development, and learning innovation. It operates under the Office of the VPAA and serves all five schools and the Foundation Programme working with over 120 full-time faculty and a growing adjunct complement. The CTL is newly established as one of AIU's strategic academic support centres under the Office of the Vice President for Academic Affairs. The Director serves as its founding leader, responsible for building the Centre's programmes, culture, partnerships, and institutional reputation from the ground up.</p><br> <p><span>The CTL carries three interconnected institutional mandates at AIU:</span></p><br>
<ol>
<li>Faculty Excellence & Development: Building a culture of teaching excellence across AIU through structured professional development, peer observation, new faculty induction, individual coaching, and the scholarship of teaching and learning.</li>
<li>Learning Innovation & Digital Education: Advancing instructional design, educational technology integration, and evidence-based pedagogy ensuring that every AIU course, regardless of modality, reflects current best practice and produces documented student learning outcomes.</li>
<li>Assessment, Accreditation & Institutional Evidence: Generating, curating, and maintaining the teaching and learning evidence that WSCUC accreditation requires the CTL Knowledge Repository, SLO assessment data, faculty development participation records, and the annual Teaching & Learning Impact Report.</li>
</ol> <p><span>Scope of Work</span><br></p><br>
<p>The Director of the Centre for Teaching & Learning provides strategic and operational leadership across five interconnected domains all of which must function simultaneously and reinforce each other. The Director is simultaneously a faculty developer, an instructional designer, an assessment specialist, a grant administrator, and an institutional evidence builder. The Director also serves as an institutional change leader, fostering a culture of continuous improvement, innovation, collaboration, and evidence-informed educational practice across all academic units. This is not a role for a specialist who does one of these well; it is a role for a leader who does all of them, and who can build a centre that extends their capacity through institutional culture and peer networks.</p><br> <p><span>Key Responsibilities</span></p><br>
<p><span>1. Faculty Professional Development</span></p><br>
<ul>
<li>Design, deliver, and continuously evaluate a structured, evidence-based faculty development programme across AIU covering evidence-based pedagogy, inclusive teaching, active learning, hybrid and online instruction, AI in teaching, student assessment design, and academic writing for publication</li>
<li>Lead the New Faculty Induction Programme each September a structured, multi-day orientation covering AIU's mission and RISE Strategy, the SLO assessment cycle, course file requirements, LMS and technology tools, academic freedom, shared governance, and the CTL's services</li>
<li>Establish and facilitate Faculty Learning Communities peer groups organised around shared teaching interests, disciplinary challenges, or pedagogical themes as the primary vehicle for sustained, collegial professional development</li>
<li>Coordinate and manage the peer observation of teaching cycle providing the framework, training observers, facilitating feedback conversations, and maintaining confidential records that support faculty development without functioning as a surveillance mechanism</li>
<li>Provide individual faculty consultations on course design, assessment strategy, student engagement, and teaching effectiveness functioning as a trusted advisor, not an evaluator</li>
<li>Develop and maintain the CTL professional development calendar, ensuring that sessions are scheduled at times accessible to all faculty including those with heavy teaching loads, offered in formats appropriate to different needs, and evaluated for effectiveness after each cycle</li>
<li>Coordinate academic leadership development workshops for Programme Coordinators, Department Chairs, Associate Deans and Deans in collaboration with the Office of Faculty Affairs.</li>
<li>Develop an institutional teaching certification pathway aligned with the UK Professional Standards Framework (Advance HE) or equivalent international framework.</li>
</ul> <p> <span>2. </span><span>Instructional Design & Educational Technology</span></p><br>
<ul>
<li>Lead instructional design support for AIU's academic programmes assisting Deans, Department Chairs, and individual faculty in designing courses that align learning outcomes with instructional activities and assessment methods, regardless of delivery modality</li>
<li>Advance AIU's capacity in online and hybrid course design building internal expertise, establishing course quality standards, and ensuring that digital learning experiences are as rigorous and engaging as in-person instruction</li>
<li>Coordinate with the CTO and Digital Transformation Office on educational technology adoption evaluating new tools for pedagogical value, training faculty in their use, and ensuring that technology serves learning goals rather than displacing them</li>
<li>Develop and maintain a practical institutional policy on the use of Generative AI in teaching and learning balancing innovation with academic integrity, and ensuring that faculty understand how to design assessments that remain valid in an AI-enabled environment</li>
<li>Build and maintain the CTL Knowledge Repository a curated collection of teaching resources, case studies, grant outputs, peer observation frameworks, and WASC evidence artefacts available to all AIU faculty and retained as institutional evidence</li>
<li>Work collaboratively with the Office of Graduate Studies in developing high-quality graduate teaching and supervision practices.</li>
<li>Support the design of microcredentials, executive education and lifelong learning initiatives where appropriate.</li>
</ul> <p><span>3. Student Learning Outcomes Assessment Training</span></p><br>
<ul>
<li>Coordinate AIU's institutional SLO assessment Training, working with the Assessment Coordinator and VPAA to ensure that faculty collect, analyse, and document PLO achievement data each semester using consistent, valid assessment methods</li>
<li>Train faculty in SLO/PLO design, assessment method selection, rubric development, and close-the-loop documentation transforming assessment from an administrative requirement into a genuine teaching improvement tool</li>
<li>Support the Assessment Coordinator in producing the Annual Institutional Effectiveness Report's teaching and learning section the evidence document that WSCUC requires</li>
<li>Maintain CTL records of faculty participation in assessment activities, professional development sessions, and peer observation</li>
<li>Conduct an annual Teaching & Learning Impact Report, documenting CTL programme participation rates, faculty satisfaction with CTL services, changes in student learning outcomes attributable to CTL interventions, and grant and award outcomes presented to the VPAA and Faculty Council each May</li>
<li>Coordinate workshops on authentic assessment in AI-enabled learning environments.</li>
<li>Collaborate with Quality Assurance in analysing institutional trends relating to student achievement and learning outcomes.</li>
</ul> <p><span>4. RISE Teaching & Learning Grant Programme Administration</span></p><br>
<ul>
<li>Administer the AIU Teaching & Learning Grant Program including the Teaching Excellence & Innovation Grant, the Undergraduate Research Integration Grant, and the Annual Award for Innovation in Teaching, managing the annual call for applications, review committee formation, awardee notification, fund disbursement, and completion report collection</li>
<li>Mentor the grant recipients through the implementation of their projects, providing consultations, connecting them with relevant expertise, and ensuring their work is disseminated to the broader faculty community</li>
<li>Organise the annual CTL Teaching & Learning Forum, AIU's flagship event for sharing teaching innovation, recognising grant recipients and award winners, and building the faculty community around shared commitment to excellence</li>
<li>Produce and maintain the CTL website and newsletter as a living resource for faculty, communicating available services, upcoming events, grant opportunities, and teaching resources in a format that invites engagement</li>
<li>Identify and apply for external funding opportunities, from Kuwait Foundation for the Advancement of Sciences (KFAS), regional higher education networks, and international foundations, to supplement the RISE grant budget and expand the CTL's programme capacity</li>
<li>Promote interdisciplinary educational innovation projects involving multiple Schools.</li>
<li>Publish annual summaries of funded projects highlighting institutional impact and transferable good practice.</li>
</ul> <p><span>5. Strategic Leadership & Institutional Partnership</span></p><br>
<ul>
<li>Serve as AIU's institutional voice on teaching and learning, advising the VPAA, Deans, and Faculty Council on evidence-based teaching standards, assessment practices, and faculty development priorities</li>
<li>Build and maintain partnerships across AIU's institutional functions, with the ALO for accreditation evidence, with the Assessment Coordinator for SLO cycle management, with the CTO for educational technology, with the Registrar for course quality data, and with Student Affairs for student success initiatives</li>
<li>Represent AIU in regional and international teaching and learning networks, including the POD Network, HERDSA, and GCC university teaching and learning forums, building relationships and bringing back best practice that benefits AIU faculty</li>
<li>Where a joint academic appointment is agreed, teach one course per year in a relevant discipline or in the scholarship of teaching and learning, maintaining personal credibility as a practising educator and eligibility to participate in Faculty Council</li>
<li>Contribute to AIU's WSCUC self-study, addressing faculty development, assessment, and teaching quality providing documented evidence of CTL activity and impact</li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<p>Doctoral degree (PhD or EdD) in Education, Higher Education Pedagogy, Instructional Design, Curriculum and Instruction, Educational Technology, or a closely related discipline required for joint academic appointment eligibility; strongly preferred for the administrative role.</p><br> <p><span>Experience</span></p><br>
<ul>
<li>Minimum seven (7) years of progressive experience in higher education, with at least three (3) years in a leadership role at a teaching and learning centre, faculty development office, or equivalent institutional function</li>
<li>Demonstrated experience leading or managing a Centre for Teaching & Learning, or equivalent institutional function, in a GCC university context</li>
<li>Documented experience designing and delivering faculty professional development programmes including workshops, learning communities, peer observation systems, and online development resources for diverse faculty audiences in a multicultural GCC environment</li>
<li>Proven experience in instructional design across multiple delivery modalities face-to-face, hybrid, and online with working knowledge of Canvas or equivalent LMS</li>
<li>Demonstrated experience with SLO/PLO assessment design, rubric development, and close-the-loop documentation in an accreditation context WASC, AACSB, or comparable quality framework experience is a significant advantage</li>
<li>Experience administering faculty development grants or awards managing competitive application processes, review committees, fund disbursement, and outcome reporting</li>
<li>Demonstrated experience supporting institutional strategic planning and organisational change within higher education.</li>
<li>Experience collaborating with academic quality assurance, accreditation, and institutional effectiveness initiatives.</li>
</ul> <p><span>Technical and Pedagogical Knowledge</span></p><br>
<ul>
<li>Deep, current knowledge of evidence-based pedagogy active learning, inclusive teaching, culturally responsive instruction, universal design for learning, and the scholarship of teaching and learning (SoTL)</li>
<li>Proficiency with Canvas (LMS) or equivalent platform both as a course designer and as a platform administrator supporting faculty adoption</li>
<li>Working knowledge of educational technology tools relevant to GCC higher education including AI tools for teaching and learning, audience response systems, digital assessment platforms, and collaboration tools</li>
<li>Knowledge of WSCUC accreditation standards particularly CFRs 2.3, 2.4, 2.5, 2.8, 2.9, and 3.3 and how CTL evidence maps to self-study requirements</li>
<li>Familiarity with the Advance HE Professional Standards Framework (PSF) or equivalent teaching quality framework is an advantage particularly for designing a faculty teaching qualification pathway</li>
</ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br>
<ul>
<li>The credibility to walk into a room of experienced faculty from diverse national and disciplinary backgrounds and be taken seriously not as a trainer, but as a peer colleague who happens to know more about pedagogy than most</li>
<li>The cultural intelligence to build trust and engagement in a GCC university where teaching culture, professional norms, and attitudes toward feedback vary significantly</li>
<li>Excellent English oral and written communication the ability to write clearly for different audiences, from a workshop handout to a WSCUC self-study section to a newsletter article that faculty actually read</li>
<li>Arabic language proficiency is an advantage particularly for engagement with Arabic-speaking Kuwaiti faculty and with external stakeholders including PUC</li>
<li>Strong programme management capability the ability to run multiple concurrent programmes (induction, grants, peer observation, forum, website, repository) without dropping any of them</li>
<li>Genuine intellectual engagement with teaching the Director of a CTL must be the institution's most enthusiastic advocate for the idea that teaching can always be better, and that better teaching produces better outcomes for students</li>
<li>Demonstrated ability to influence institutional culture without direct line authority.</li>
<li>Ability to build consensus among academic leaders with differing priorities.</li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Prior experience establishing or significantly expanding a CTL at a GCC university candidates who have built something from the ground up are particularly valuable given AIU's founding-director context</li>
<li>Fellowship of Advance HE (FHEA) or Senior Fellowship (SFHEA) demonstrating internationally recognised teaching quality credentials that can anchor a faculty teaching qualification pathway at AIU</li>
<li>Published research or professional thought leadership on teaching and learning in higher education particularly in GCC or Arab higher education contexts, or in the scholarship of teaching and learning (SoTL)</li>
<li>Experience managing AI-related teaching and learning policy including responsible AI use frameworks, assessment design in an AI-enabled environment, and faculty training on generative AI tools</li>
<li>Prior experience contributing to a WSCUC, QAA, AACSB, or comparable accreditation self-study in the teaching and learning or faculty development sections providing direct documentation skills that will accelerate AIU's WASC process</li>
<li>Familiarity with Kuwait's higher education context PUC requirements, Kuwaiti student characteristics, Kuwait Vision 2035 workforce priorities enabling contextually grounded programme design from day one</li>
<li>Experience in curriculum transformation.</li>
<li>Experience leading digital transformation.</li>
<li>Experience establishing institutional communities of practice.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<ul>
<li>A current curriculum vitae</li>
<li>A cover letter (maximum 3 pages) addressing three specific questions: (1) Describe a faculty development programme or centre initiative you personally designed and led in a GCC university, what was the starting state, what did you build, and how do you know it worked? (2) How do you build trust and engagement with faculty who are sceptical about CTL services, what is your strategy for turning opt-out faculty into advocates? (3) What is your vision for the AIU Centre for Teaching & Learning's role in the WASC accreditation process?</li>
<li>A brief teaching philosophy statement (maximum one page) not abstract, but specific: what do you believe about how university faculty learn to teach better, and how does that belief shape what you would do at AIU?</li>
<li>Contact details for three professional referees at least two of whom can speak to your centre leadership or faculty development work, and at least one of whom is a faculty member you have supported</li>
</ul> <p>Applications are reviewed on a rolling basis. The selection process includes a structured interview with the VPAA and a teaching and learning strategy presentation to a panel including the VPAA, two Deans, and a Faculty Council representative reflecting the shared governance principles that the CTL Dire</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview ***This position is physically located in Kuwait in support of WEXMAC*** Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The purpose of this job is to perform specialized duty work functions in preparing for and responding to fire/medical emergency calls and providing support for the Advance life support EMT requiring emergency medical care and safely transporting them to the hospital or medical clinic. Duties and responsibilities include maintaining readiness for emergency call response; responding to fire, medical, and related emergency calls when dispatched and taking proper action; educating staff and public on fire safety/prevention; and performing Fire Department activities. Additionally, this position may involve staffing the Fire Alarm Communications Center (FACC) and receiving calls for emergency assistance, monitoring fire alarm systems and emergency reporting phones. and dispatching appropriate apparatus and personnel to emergencies. Performs other duties as assigned. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Responds to emergency calls, provides Support to Paramedic in accordance with EMS protocols, and assists other members of the department. + Provide Support to the Paramedic for immediate care to the critically ill and injured and transports the patient to the designated ambulance transfer + Provide pre ‐ hospital emergency medical care of simple and multiple system + Maintains vehicles and equipment in a serviceable and ready condition. + Participates in continuing medical education (CME) and training activities, both as an instructor and as a student, depending on the nature and purpose of the course. + Communicates effectively in writing, verbally and over the radio or telephone. + Performs various other tasks as assigned by the Fire Chief or designee. + Complies with all applicable rules, regulations/standard operating procedures, as directed By the Fire Chief, Program Manager and Base Commander. + Performs other duties and assignments as needed. Qualifications Minimum Qualifications Education/Certifications : Two years’ related experience may be substituted for one year of education, if degree is required. + + High school diploma or equivalent is required. + An associate’s degree is preferred. + Must be eligible and/or able to obtain and maintain Installation Access + Able to obtain a host nation driver’s license + Required to have IFSAC or Pro-Board Certification to these levels: + National Registry of Emergency Medical Technicians (NREMT) or State EMT + Healthcare Provider CPR/BLS/AED + Firefighter I + Firefighter II + Hazardous Materials Operations + Airport Firefighter + Driver/Operator Pumper + Driver/Operator Aircraft Rescue and Firefighting + Driver/Operator Mobile Water Supply + Telecommunicator I/II Skills: + + Must read, write, and speak English fluently. + Excellent communicative skills, both written & verbal. Experience : + + Must have a minimum of Two years of experience working on an emergency response ambulance. + Must be in good standing with their certifying organization, and they must maintain these certifications for the duration of their employment. + Must have a minimum of 2 years’ experience in emergency health care setting. + Must have a minimum of two years of experience working on an emergency response ambulance. + Safely operate and drive fire department vehicles, including engines, ladder trucks, and other specialized apparatus, to emergency incidents in compliance with all traffic laws and department policies. + Position apparatus at emergency scenes strategically to maximize its effectiveness for fire suppression, rescue operations, and water supply, considering factors like structural stability, collapse zones, and overhead hazards. + Operate fire pumps to supply water at the correct pressure and volume to attack lines, ensuring a continuous and reliable water supply for interior and exterior firefighting crews. + Execute complex hydraulic calculations to account for friction loss, elevation, and appliance requirements, adjusting pump pressures accordingly to meet the demands of the incident. + Deploy and operate aerial devices, such as ladders and platforms, for rescue, elevated water streams, ventilation, and overhaul operations, ensuring the stability and safety of the device at all times. + Establish a secure and uninterrupted water supply by connecting to fire hydrants, drafting from static sources (lakes, pools, rivers), or coordinating water shuttle/tanker operations. + Conduct daily, weekly, and monthly inspections and operational readiness checks on assigned apparatus, including engine systems, pumps, aerial devices, fluid levels, and onboard equipment. + Excellent communicative skills, both written & verbal. + Extensive Fire Fighting and Emergency Service Experience. (5 Years) + Possess knowledge of safety and environmental issues. + Be familiar with various Computerized Maintenance Management Systems (CMMS). Working Conditions : + + Must be capable of working in various weather conditions (i.e. humidity, rain/wet season, warm/hot, sunny). + The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mist, gases, or poor ventilation. Physical Requirements : + + Driver Operator/Firefighter must have the ability to lift and carry a minimum of 45 lbs. and be able to collectively lift, carry, and balance patients who weigh in excess of 100 lbs. In addition, must have the ability to pull and reach with both hands; crawl, kneel, bend and climb; work outdoors in excessive heat or cold, high humidity or dry atmospheric conditions. + Firefighter/EMT will be exposed to lifting, pulling and numerous strenuous activities that paramedics face during medical response calls. Furthermore, the climate in which strenuous work activities will be required is extremely hot/humid or cold during certain parts of the year/time of day. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field</li>
<li>2+ years of customer service, banking, retail, or financial services experience</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles</li>
<li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal</li>
<li>Strong written English (C1+)</li>
</ul>
<h4>How it works</h4>
<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>