Exhibition Director Jobs in Kuwait
1057 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Position: </span><span>Director, Office of Faculty Affairs (OFA)</span><br></p><br>
<p><span>Classification:</span> Director Level<br><span>Reports To:</span> Vice President for Academic Affairs</p><br> <p><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br>
<p>Faculty excellence is one of AIU's greatest strategic assets and an essential enabler of every pillar of the RISE Strategy. Outstanding teaching, meaningful scholarship, effective service, academic leadership, and institutional innovation all depend upon attracting, supporting, developing, recognising, and retaining exceptional faculty. The Director of the Office of Faculty Affairs is responsible for creating an institutional environment in which faculty thrive throughout their academic careers, strengthening academic excellence, shared governance, leadership development, and institutional effectiveness while supporting AIU's ambitions for WSCUC accreditation and long-term academic distinction.</p><br> <p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Department Profile</span></p><br>
<p>The Office of Faculty Affairs (OFA) is AIU's institutional hub for faculty success, academic engagement, academic career development, shared governance, and institutional faculty excellence. Operating under the Office of the Vice President for Academic Affairs, the Office serves all Schools, the Foundation Programme, and future graduate programmes, working collaboratively with more than 120 full-time faculty together with adjunct, visiting, and future clinical faculty.</p><br> <p>The Office is established as one of AIU's strategic academic support units under the RISE Strategy, with the Director serving as its founding leader responsible for developing the Office's policies, programmes, partnerships, operational culture, and long-term strategic direction. Working collaboratively with Human Resources, Deans, Department Chairs, the Centre for Teaching & Learning, the Office of Graduate Studies, the Office of Research and Scholarly Activity, the Registrar, Quality Assurance, Student Affairs, Library Services, and other institutional units, the Director ensures that faculty-related academic matters are coordinated consistently across the University while maintaining a clear distinction from Human Resources' employment responsibilities.</p><br> <p>The Office complements—but does not replace—the responsibilities of Human Resources. Human Resources remains responsible for employment administration, contracts, payroll, benefits, immigration, and employee relations, while the Office of Faculty Affairs provides academic leadership, coordination, guidance, and support on matters relating to faculty success, academic development, governance, academic progression, recognition, and institutional effectiveness.</p><br> <p><span>The Office carries four interconnected institutional mandates:</span></p><br>
<p><span>1. Faculty Success & Engagement</span></p><br>
<p>Building an academic environment in which faculty are supported throughout every stage of their academic careers through mentoring, engagement, recognition, wellbeing, professional growth, leadership development, and institutional support.</p><br> <p><span>2. Academic Career Development & Recognition</span></p><br>
<p>Supporting promotion, academic rank progression, leadership development, succession planning, recognition, awards, and continuous academic growth.</p><br> <p><span>3. Academic Policies & Shared Governance</span></p><br>
<p>Promoting transparent governance, institutional consistency, academic integrity, faculty participation in decision-making, and continuous policy development.</p><br> <p><span>4. Institutional Excellence & Faculty Effectiveness</span></p><br>
<p>Supporting institutional effectiveness, accreditation, academic quality, faculty engagement, strategic planning, and cross-functional collaboration in support of AIU's long-term academic mission.</p><br> <p><span>Scope of Work</span></p><br>
<p>The Director of the Office of Faculty Affairs provides strategic and operational leadership across six interconnected institutional domains that collectively support faculty excellence, institutional effectiveness, academic quality, and shared governance.</p><br> <p>The Director serves as the University's principal academic administrator for faculty affairs, providing leadership in the development and implementation of faculty-related academic policies, career development initiatives, governance structures, recognition programmes, academic support services, and institutional planning. The Director is simultaneously a strategic advisor, policy leader, governance specialist, faculty advocate, organisational developer, and institutional partner. This is not a role focused on employment administration; rather, it is a leadership position responsible for creating an institutional environment in which faculty are supported, recognised, developed, and empowered to contribute fully to AIU's academic mission.</p><br> <p>The Director operates primarily as a strategic leader, advisor, facilitator, and institutional partner, working collaboratively with Human Resources and other University offices rather than duplicating their operational responsibilities.</p><br> <p>This position requires a leader capable of building relationships across the institution, promoting collaboration, supporting faculty success, and ensuring that faculty-related academic processes are fair, transparent, consistent, and aligned with AIU's strategic priorities.</p><br> <p><span>Key Responsibilities</span></p><br> <p><span>1. Faculty Success and Academic Engagement</span></p><br>
<ul>
<li>Develop a comprehensive institutional strategy supporting faculty success throughout the academic career lifecycle.</li>
<li>Establish and coordinate faculty mentoring programmes for new, early-career, international, and newly promoted faculty.</li>
<li>Coordinate faculty orientation and academic transition activities in collaboration with Human Resources and the Centre for Teaching & Learning.</li>
<li>Promote interdisciplinary collaboration among faculty across schools.</li>
<li>Develop programmes supporting faculty engagement and institutional belonging.</li>
<li>Coordinate faculty networking events, retreats, academic forums, and engagement initiatives.</li>
<li>Support faculty wellbeing through collaboration with relevant institutional offices.</li>
<li>Facilitate communication between Academic Affairs and faculty.</li>
<li>Serve as an accessible resource for faculty seeking guidance on academic policies and procedures.</li>
<li>Promote an inclusive, respectful, and collaborative academic culture.</li>
<li>Coordinate faculty recognition and appreciation initiatives.</li>
<li>Support retention of high-performing faculty through engagement initiatives.</li>
<li>Develop institutional faculty engagement and satisfaction surveys.</li>
<li>Analyse institutional trends affecting faculty wellbeing and engagement.</li>
<li>Coordinate faculty leadership retreats.</li>
<li>Coordinate communities of academic practice.</li>
<li>Support international faculty transition and integration.</li>
<li>Develop faculty wellbeing initiatives.</li>
<li>Promote cross-school collaboration.</li>
<li>Coordinate annual faculty engagement programmes.</li>
</ul> <p><span>2. Academic Policies and Faculty Governance</span></p><br>
<ul>
<li>Develop, maintain, and periodically review faculty-related academic policies.</li>
<li>Maintain the AIU Faculty Handbook.</li>
<li>Coordinate policy implementation across all schools.</li>
<li>Ensure consistent interpretation and application of faculty academic policies.</li>
<li>Support Faculty Council operations.</li>
<li>Coordinate faculty committee appointments.</li>
<li>Support elections to Faculty Council and other academic committees.</li>
<li>Promote shared governance across Academic Affairs.</li>
<li>Develop policy guidance documents.</li>
<li>Advise Deans and Department Chairs on policy interpretation.</li>
<li>Coordinate institutional consultation during policy development.</li>
<li>Benchmark policies against international best practice.</li>
<li>Review governance structures to ensure effectiveness.</li>
<li>Promote faculty participation in institutional decision-making.</li>
<li>Maintain the institutional Faculty Policy Repository.</li>
<li>Coordinate annual review of the Faculty Handbook.</li>
<li>Develop faculty policy guidance notes.</li>
<li>Support Faculty Council strategic planning.</li>
<li>Coordinate faculty consultations during policy revisions.</li>
</ul> <p><span>3. Faculty Career Development and Academic Progression</span></p><br>
<ul>
<li>Coordinate institutional promotion processes.</li>
<li>Coordinate academic rank assignment and review.</li>
<li>Coordinate promotion committees.</li>
<li>Develop guidance relating to promotion expectations.</li>
<li>Coordinate academic leadership development programmes.</li>
<li>Identify emerging academic leaders.</li>
<li>Support succession planning.</li>
<li>Coordinate sabbatical recommendations.</li>
<li>Coordinate research leave recommendations.</li>
<li>Coordinate distinguished appointments.</li>
<li>Coordinate emeritus appointments.</li>
<li>Coordinate visiting scholar appointments.</li>
<li>Promote continuous academic career development.</li>
<li>Monitor institutional promotion outcomes.</li>
<li>Benchmark promotion practices internationally.</li>
<li>Develop institutional leadership development pathways.</li>
<li>Coordinate Department Chair orientation.</li>
<li>Support Associate Dean leadership development.</li>
<li>Monitor promotion success rates.</li>
<li>Support faculty preparing promotion portfolios.</li>
</ul> <p><span>4. </span><span>Faculty Academic Excellence</span></p><br>
<ul>
<li>Collaborate with the Centre for Teaching & Learning regarding faculty development priorities.</li>
<li>Identify institutional faculty development needs.</li>
<li>Promote excellence in teaching, scholarship, and service.</li>
<li>Encourage interdisciplinary collaboration.</li>
<li>Promote international academic engagement.</li>
<li>Coordinate academic recognition programmes.</li>
<li>Promote faculty awards.</li>
<li>Encourage innovation in academic practice.</li>
<li>Support leadership development.</li>
<li>Monitor institutional trends affecting faculty success.</li>
<li>Coordinate institutional teaching awards jointly with the Centre for Teaching & Learning.</li>
<li>Promote participation in professional associations.</li>
<li>Encourage educational innovation.</li>
<li>Promote academic leadership development.</li>
<li>Support institutional academic excellence initiatives.</li>
</ul> <p><span>5. Faculty Recognition and Community Building</span></p><br>
<ul>
<li>Coordinate annual faculty awards.</li>
<li>Develop recognition programmes.</li>
<li>Celebrate faculty achievements.</li>
<li>Coordinate promotion celebrations.</li>
<li>Publicise faculty accomplishments.</li>
<li>Support faculty appreciation events.</li>
<li>Strengthen institutional culture.</li>
<li>Foster collegiality.</li>
<li>Promote faculty engagement.</li>
<li>Encourage cross-school collaboration.</li>
</ul> <p><span>6. Strategic Leadership and Institutional Partnerships</span></p><br>
<ul>
<li>Advise the VPAA on institutional faculty matters.</li>
<li>Collaborate with Human Resources regarding recruitment planning, appointments, onboarding, contracts, and employment-related matters.</li>
<li>Collaborate with the Centre for Teaching & Learning regarding faculty development.</li>
<li>Collaborate with Graduate Studies regarding graduate supervision and postgraduate faculty support.</li>
<li>Collaborate with the Office of Research regarding research development initiatives.</li>
<li>Collaborate with the Registrar regarding workload information and academic records.</li>
<li>Collaborate with Quality Assurance and the Accreditation Liaison Officer regarding accreditation evidence.</li>
<li>Represent AIU externally in matters relating to faculty affairs.</li>
<li>Support institutional strategic planning.</li>
<li>Lead special projects assigned by the VPAA.</li>
<li>Prepare annual reports on faculty affairs.</li>
<li>Develop KPIs measuring faculty success and institutional effectiveness.</li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Earned doctoral degree (PhD or equivalent) from an accredited institution.</li>
<li>Academic qualifications suitable for appointment to an academic rank at Assistant Professor or above.</li>
<li>Associate Professor or Professor preferred.</li>
</ul> <p><span>Experience</span></p><br>
<ul>
<li>Minimum seven (7) years of progressively responsible experience in higher education administration, including at least three (3) years in academic leadership.</li>
<li>Demonstrated experience supporting faculty affairs, academic governance, promotion, faculty development, or academic administration within a university environment.</li>
<li>Experience developing and implementing faculty-related academic policies and procedures.</li>
<li>Experience supporting faculty promotion, academic rank, faculty evaluation, mentoring, or academic career development.</li>
<li>Human Resources, and senior administrators.</li>
<li>Demonstrated experience supporting accreditation, institutional effectiveness, or quality assurance initiatives.</li>
<li>Experience preparing reports, policy papers, committee documentation, and institutional analyses.</li>
<li>Experience working in a multicultural higher education environment; GCC experience is desirable.</li>
</ul> <p><span>Technical and Professional Knowledge</span></p><br>
<ul>
<li>Comprehensive understanding of faculty affairs administration in higher education.</li>
<li>Knowledge of academic governance principles and shared governance models.</li>
<li>Knowledge of faculty promotion, academic rank, faculty evaluation, mentoring, and academic career development.</li>
<li>Knowledge of higher education regulations, accreditation requirements, and institutional quality assurance.</li>
<li>Understanding of faculty workload models and academic staffing principles.</li>
<li>Knowledge of faculty lifecycle management from an academic perspective.</li>
<li>Familiarity with faculty information systems and institutional reporting.</li>
<li>Knowledge of WSCUC accreditation standards and their relationship to faculty qualifications, governance, institutional effectiveness, and academic quality.</li>
<li>Understanding of higher education policy development and institutional governance.</li>
<li>Familiarity with American-model higher education systems is highly desirable.</li>
</ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br>
<ul>
<li>Demonstrated ability to establish trust and credibility with faculty, academic leaders, and senior administrators.</li>
<li>Exceptional interpersonal, communication, and relationship-building skills.</li>
<li>Strong diplomacy and conflict resolution skills.</li>
<li>Ability to manage confidential and sensitive faculty matters with discretion and professionalism.</li>
<li>Excellent organisational, analytical, and project management abilities.</li>
<li>Ability to facilitate collaboration across multiple academic and administrative units.</li>
<li>Commitment to shared governance, transparency, fairness, and collegiality.</li>
<li>Ability to balance institutional priorities with faculty interests.</li>
<li>Excellent written communication skills, including policy writing and report preparation.</li>
<li>Strategic thinking with the ability to translate institutional priorities into practical initiatives.</li>
<li>Commitment to continuous improvement and evidence-based decision-making.</li>
<li>Cultural awareness and ability to work effectively within an international university environment.</li>
<li>High ethical standards, sound judgement, and professional integrity.</li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Previous experience serving as Director of Faculty Affairs, Associate Dean, Dean, or other senior academic leadership position.</li>
<li>Experience establishing or significantly enhancing a Faculty Affairs Office or equivalent academic support unit.</li>
<li>Experience supporting faculty promotion, academic rank assignment, mentoring programmes, or academic leadership development.</li>
<li>Experience working within an American-model university.</li>
<li>Experience contributing to institutional or programme accreditation processes, including WSCUC or comparable accreditation frameworks.</li>
<li>Familiarity with higher education in the Gulf region and Private Universities Council (PUC) requirements.</li>
<li>Demonstrated leadership in faculty engagement, recognition, or wellbeing initiatives.</li>
<li>Evidence of scholarly achievement and active engagement in higher education leadership.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<p>1. A current curriculum vitae.</p><br>
<p>2. A cover letter (maximum three pages) addressing the following questions:</p><br>
<ul>
<li>Describe your philosophy of faculty success and explain how an Office of Faculty Affairs contributes to institutional excellence.</li>
<li>Describe an initiative you have led that strengthened faculty engagement, academic governance, mentoring, promotion, or faculty development.</li>
<li>How would you establish a collaborative relationship between the Office of Faculty Affairs, Human Resources, the Centre for Teaching & Learning, the Office of Graduate Studies, and the Deans to support faculty throughout their academic careers?</li>
</ul>
<p>3. A statement of leadership philosophy (maximum one page) describing your approach to shared governance, faculty engagement, and academic leadership.</p><br>
<p>4. Contact details for three professional referees, including at least two senior academic leaders familiar with your work in academic administration or faculty affairs.</p><br>
<p>The selection process will include a structured interview with the Vice President for Academic Affairs and a presentation outlining the candidate's vision for establishing a high-performing Office of Faculty Affairs that supports AIU's RISE Strategy, institutional effectiveness, and WSCUC accreditation.</p><br> <p>Submit applications via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to com</p> </div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p>
<h4>What you will do:</h4>
<ul>
<li>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s Banquet Department to ensure that established cultural and core standards are met; long-range strategic planning for Banquets operation.</li>
<li>The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li>
<li>Coordinate set-up requirements for hotel and off-site functions according to the banquet event order, communicate directly with group contacts, Catering Managers, and Conference Services Managers to ensure that all details of the function are carried out, ensure quality and timeliness of all food items, in an elegantly appointed environment dedicated to an attentive and distinctive experience.</li>
<li>The ability to work closely with the Director of Food & Beverage, Executive Chef, and Director of Catering to design an effective menu while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments. Ability to plan and manage Hotel outdoor catering business.</li>
<li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li>
<li>Observe physical condition of facilities and equipment in the banquet area and make recommendations for corrections and improvements as needed.</li>
</ul>
<h4>What you will bring:</h4>
<ul>
<li>3–5 years of prior experience in high-volume banquet operations, preferably within the GCC.</li>
<li>Excellent written and verbal communication skills in English, with Arabic proficiency considered an advantage.</li>
<li>Strong financial awareness along with effective leadership, adaptability, and creativity.</li>
<li>Strong coaching and employee development capabilities, with excellent organizational skills, multitasking ability, and attention to detail.</li>
<li>Good F&B knowledge with understanding of menu planning.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Department Head benefits as per Four Seasons Kuwait policy</li>
<li>Complimentary nights at other Four Seasons Hotels worldwide</li>
<li>Regular social and sports events</li>
<li>Paid home leave with flight tickets</li>
<li>Complimentary employee meals and uniforms</li>
<li>Health, medical and insurance benefits</li>
</ul>
<h4>Work Authorization</h4>
<p>Hotel will apply for the Kuwait work authorization for the successful candidate.</p>
<p>We look forward to receive your application!</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p>
<h4>What you will do:</h4>
<ul>
<li>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s Banquet Department to ensure that established cultural and core standards are met; long-range strategic planning for Banquets operation.</li>
<li>The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li>
<li>Coordinate set-up requirements for hotel and off-site functions according to the banquet event order, communicate directly with group contacts, Catering Managers, and Conference Services Managers to ensure that all details of the function are carried out, ensure quality and timeliness of all food items, in an elegantly appointed environment dedicated to an attentive and distinctive experience.</li>
<li>The ability to work closely with the Director of Food & Beverage, Executive Chef, and Director of Catering to design an effective menu while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments. Ability to plan and manage Hotel outdoor catering business.</li>
<li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li>
<li>Observe physical condition of facilities and equipment in the banquet area and make recommendations for corrections and improvements as needed.</li>
</ul>
<h4>What you will bring:</h4>
<ul>
<li>3–5 years of prior experience in high-volume banquet operations, preferably within the GCC.</li>
<li>Excellent written and verbal communication skills in English, with Arabic proficiency considered an advantage.</li>
<li>Strong financial awareness along with effective leadership, adaptability, and creativity.</li>
<li>Strong coaching and employee development capabilities, with excellent organizational skills, multitasking ability, and attention to detail.</li>
<li>Good F&B knowledge with understanding of menu planning.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Department Head benefits as per Four Seasons Kuwait policy</li>
<li>Complimentary nights at other Four Seasons Hotels worldwide</li>
<li>Regular social and sports events</li>
<li>Paid home leave with flight tickets</li>
<li>Complimentary employee meals and uniforms</li>
<li>Health, medical and insurance benefits</li>
</ul>
<h4>Work Authorization</h4>
<p>Hotel will apply for the Kuwait work authorization for the successful candidate.</p>
<p>We look forward to receive your application!</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role<br><br> * The Role of the Bid Manager is to manage the full spectrum of the bid life cycle (RFP, Pre-Tender Meetings, Q&A, Bid Preparation, Post Tender Clarification, Award Process, handover to Operations) through the design and implementation of an effective, auditable, collaborative process for proposal preparation and submission. <br><br><br>What you will be doing<br><br> * Convene round-table meetings with stakeholders to inform a robust, auditable and criteria-driven approach to each opportunity.<br> * Create, and include others as appropriate, review an opportunity story board and provide innovative input which optimizes the bid.<br> * Ensure visual clarity, attractiveness and salience as well as financial robustness based on an analysis of the client’s profile.<br> * Lead and manage the performance, conduct, development and engagement of the Bid Team.<br> * Lead the proposal handover to Operations to support the so that the Project Management and the design team have the background before the project kick-off.<br> * Play a lead role in addressing post-submission queries / clarifications, collaborating as appropriate with Departmental representatives and/or project managers etc. in order to turn these around quickly and comprehensively.<br> * Prepare Financial Strategy for review by other key Departments and/or other stakeholders to support agile and value-adding decision-making.<br> * Prepare Financial proposal where different/new pricing mechanism is required, depending on the requirements.<br> * Provide team with inputs on proposal representations - diagrams etc., interfacing as appropriate with the Marketing and Graphic Design team to optimize the documentation’s look, feel, brand alignment etc.<br> * Review and address requirements, preferences and Pace’s competitive advantage relative to the nature of the opportunity as well as prevailing market rates for like-opportunities.<br> * Review synopsis for various RFPs and provide team with teaming strategies e.g. bid-winning strategy to choose the right partners.<br> * Review the RFPs and study the opportunity, risk associated, workload etc and discuss with Director on Go / No-Go. Support the Director with Bid Decisions.<br> * Source and validate man-month quotations from applicable Centre of Excellence stakeholders, challenging and clarifying as appropriate to support proposals which enjoy the full buy-in of applicable Cor stakeholders.<br> * Sourcing and validating labour rates based on appropriate sources of information.<br> * Support agile go/no-go decision-making based on defined financial appetite, reputational enhancement opportunity, risk thresholds and related business aspects.<br> * Prepare & agree matrix of responsibility between Associates/Joint Venture partners.<br><br>Required Experience<br><br> * A minimum of 10 years of substantial, ideally senior experience in Bid Management within the Architectural / Engineering / Construction industry.<br> * Ideally, has worked in a Consultancy with recent relevant Middle East experience. <br><br><br>Education<br><br> * Graduate in Engineering / Computers / Management. <br><br><br>Certifications & Memberships<br><br> * Additional training courses, professional and personal development with membership to professional groups, societies or institutes, desired.<br><br>Essential Skills<br><br> * MS Office (Outlook, Word, Excel, power point). Adobe In design is a plus. <br> * Technical knowledge in Design and Engineering process. <br> * Clear and precise communication skills in English, verbally and in writing. <br> * Has the ability to present and influence an audience. <br> * Critical thinker, can analyse data and propose commercial options. <br> * Effective work style to be time effective and turnaround requests to meet deadlines accurately. <br> * Organised, can plan and manage work demands within the team. <br> * Looks ahead, commercial minded to take advantage of market opportunities. <br> * Enjoys the challenge of bid work, driven by success and achievement.<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">Bid Manager - Development Department<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a high-caliber <b>Financial Director</b> to lead the financial strategy, control, and reporting of our client’s operations at the Assoufid site in Morocco. This executive role goes far beyond accounting—it's a strategic position that demands leadership across budgeting, investor relations, taxation, and multi-entity financial operations. </p><p> </p><p>You'll play a critical role in shaping financial governance and business decision-making as they scale operations locally and internationally.</p><p><br></p><p>1. Strategic Finance & Leadership</p><p>· Drive long-term financial planning aligned with business strategy</p><p>· Oversee capital budgeting, performance metrics, and risk management</p><p>· Develop financial and tax strategies, lead treasury and investor relations</p><p>· Serve as a financial advisor to the Executive Director and senior management</p><p> </p><p>2. Governance, Compliance & Internal Controls</p><p>· Ensure compliance with Moroccan and IFRS accounting standards</p><p>· Maintain robust systems of internal controls and audit readiness</p><p>· Oversee legal, tax, and corporate governance matters across entities</p><p>· Document and enforce accounting policies and procedures</p><p> </p><p>3. Operational Finance & Team Management</p><p>· Lead all finance operations across accounting, reporting, and treasury</p><p>· Design an optimal org structure within the finance function</p><p>· Supervise financial operations of subsidiaries and foreign entities</p><p>· Manage outsourced functions and vendor relationships</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p>4. Transaction Oversight</p><p>· Ensure timely processing of AP, AR, payroll, and debt servicing</p><p>· Lead financing activities, including debt/equity arrangements</p><p>· Maintain accurate financial records, reconciliations, and documentation systems</p><p> </p><p>5. Reporting & Decision Support</p><p>· Issue accurate and timely financial statements and dashboards</p><p>· Lead budget planning and forecasting processes</p><p>· Analyze variances and report on operational KPIs and performance drivers</p><p>· Support commercial decisions, capital investments, pricing, and negotiations</p><p>· Coordinate the preparation of corporate annual reports and investor materials</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>· Open to Moroccan nationals</p><p>· Bachelor’s degree in Finance or Accounting (mandatory)</p><p>· Advanced qualifications preferred: CPA, CFA, CMA, Expert Compatible, MBA</p><p>· A legal background is a plus</p><p>· Fluent in English and French (written and verbal)</p><p>· 15+ years of experience, with 5+ years in senior executive finance, audit, or banking roles</p><p>· Experience in real estate, and preferably with Big 4 external audit background</p><p>· Deep knowledge of Moroccan financial reporting and IFRS</p><p> </p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a high-caliber <b>Financial Director</b> to lead the financial strategy, control, and reporting of our client’s operations at the Assoufid site in Morocco. This executive role goes far beyond accounting—it's a strategic position that demands leadership across budgeting, investor relations, taxation, and multi-entity financial operations. </p><p> </p><p>You'll play a critical role in shaping financial governance and business decision-making as they scale operations locally and internationally.</p><p><br></p><p>1. Strategic Finance & Leadership</p><p>· Drive long-term financial planning aligned with business strategy</p><p>· Oversee capital budgeting, performance metrics, and risk management</p><p>· Develop financial and tax strategies, lead treasury and investor relations</p><p>· Serve as a financial advisor to the Executive Director and senior management</p><p> </p><p>2. Governance, Compliance & Internal Controls</p><p>· Ensure compliance with Moroccan and IFRS accounting standards</p><p>· Maintain robust systems of internal controls and audit readiness</p><p>· Oversee legal, tax, and corporate governance matters across entities</p><p>· Document and enforce accounting policies and procedures</p><p> </p><p>3. Operational Finance & Team Management</p><p>· Lead all finance operations across accounting, reporting, and treasury</p><p>· Design an optimal org structure within the finance function</p><p>· Supervise financial operations of subsidiaries and foreign entities</p><p>· Manage outsourced functions and vendor relationships</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p>4. Transaction Oversight</p><p>· Ensure timely processing of AP, AR, payroll, and debt servicing</p><p>· Lead financing activities, including debt/equity arrangements</p><p>· Maintain accurate financial records, reconciliations, and documentation systems</p><p> </p><p>5. Reporting & Decision Support</p><p>· Issue accurate and timely financial statements and dashboards</p><p>· Lead budget planning and forecasting processes</p><p>· Analyze variances and report on operational KPIs and performance drivers</p><p>· Support commercial decisions, capital investments, pricing, and negotiations</p><p>· Coordinate the preparation of corporate annual reports and investor materials</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>· Open to Moroccan nationals</p><p>· Bachelor’s degree in Finance or Accounting (mandatory)</p><p>· Advanced qualifications preferred: CPA, CFA, CMA, Expert Compatible, MBA</p><p>· A legal background is a plus</p><p>· Fluent in English and French (written and verbal)</p><p>· 15+ years of experience, with 5+ years in senior executive finance, audit, or banking roles</p><p>· Experience in real estate, and preferably with Big 4 external audit background</p><p>· Deep knowledge of Moroccan financial reporting and IFRS</p><p> </p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Dashco Middle East is seeking an experienced <b>Arabic speaking Public Relations Manager</b> to lead corporate communications, stakeholder engagement, and strategic relationship management for a diversified holding company in Kuwait.</p><p><br></p><p><b>Position:</b> Public Relations Manager (Arabic Speaker)</p><p><br></p><p><b>Industry:</b> Investment Management</p><p><br></p><p><b>Location:</b> Kuwait</p><p><br></p><p><b>Work Model:</b> On site</p><p><br></p><p><b>Relocation:</b> Overseas candidates are welcome to apply and must be willing to relocate to Kuwait</p><p><br></p><p><b>About the Role</b></p><p>This is a senior leadership role responsible for strengthening the company's reputation, supporting business growth, and building strong relationships with government entities, investors, media, clients, and strategic partners across Kuwait and international markets.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Develop and execute corporate PR and communication strategies aligned with business objectives.</li><li>Build and maintain strong relationships with government authorities, regulatory bodies, business councils, chambers of commerce, embassies, investors, clients, and strategic partners.</li><li>Represent the company at meetings, conferences, exhibitions, networking events, and official engagements locally and internationally.</li><li>Manage media relations, including press releases, media briefings, interviews, and reputation management.</li><li>Lead crisis communication planning and act as the primary communication contact during critical situations.</li><li>Support investor communications, including presentations, corporate messaging, and stakeholder engagement.</li><li>Ensure consistent corporate messaging and brand representation across all communication channels.</li><li>Coordinate corporate events, executive speaking engagements, and media appearances.</li><li>Support digital PR initiatives in collaboration with the Marketing team to strengthen the company's online presence.</li><li>Develop internal communication initiatives that enhance employee engagement.</li><li>Identify networking and partnership opportunities that support business development and international expansion.</li><li>Monitor political, regulatory, economic, and industry developments and provide strategic recommendations to senior management.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Bachelor's degree in Public Relations, Communications, Marketing, Journalism, or a related field. A Master's degree is an advantage.</li><li>Relevant experience in Public Relations, Corporate Affairs, Government Relations, Business Relations, or Stakeholder Management.</li><li>Experience within a holding company, diversified group, multinational organization, or large corporate environment is highly preferred.</li><li>Demonstrated success in building relationships with government authorities, investors, business leaders, media, and strategic partners.</li><li>Experience supporting market expansion, business development, or international growth initiatives is an advantage.</li><li>Excellent written and verbal communication, presentation, and stakeholder management skills.</li><li>Strong media relations and crisis communication experience.</li><li>Excellent organizational and project management skills with the ability to manage multiple priorities.</li><li>Experience working with digital and social media communications.</li><li>Knowledge of investor relations is a plus.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span>•</span></span><span><span>Monitors competitors activities and assists in marketing intelligence</span></span><br><span><span>•</span></span><span><span>Refers sales leads to appropriate personnel within the IHG</span></span><br><span><span>•</span></span><span><span>Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business</span></span><br><span><span>•</span></span><span><span>Services existing business through management of account bases</span></span><br><span><span>•</span></span><span><span>Sell all facets of the hotel</span></span><br><span><span>•</span></span><span><span>Manage the corporate head office and the preferred hotel history for that company</span></span><br><span><span>•</span></span><span><span>Develop and maintain a regular pattern of sales calls, meeting with principals of target market</span></span><br><span><span>•</span></span><span><span>Provides direction on, and conducts market research and analysis</span></span><br><span><span>•</span></span><span><span>Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business</span></span><br><span><span>•</span></span><span><span>Builds profile within local market place through attendance at various events and local market place</span></span><br><span><span>•</span></span><span><span>Conduct client interviews</span></span><br><span><span>•</span></span><span><span>Entertain clients</span></span><br><span><span>•</span></span><span><span>Plan and conduct familiarization tours and site inspections</span></span><br><span><span>•</span></span><span><span>Travel when required to promote the hotel and develop potential business</span></span><br><span><span>•</span></span><span><span>Maintain regular contact with the IHG hotels in your region and the regional reservation office</span></span><br><span><span>•</span></span><span><span>Monitors existing business and inputs into sales strategy meetings to maximize business</span></span><br><span><span>•</span></span><span><span>Grows existing business and establishes and pursues leads which will develop business</span></span><br><span><span>•</span></span><span><span>Interfaces with operations on a timely basis</span></span><br><span><span>•</span></span><span><span>Initiates and prepares tenders for business</span></span><br><span><span>•</span></span><span><span>Assesses sales and marketing data</span></span><br><span><span>•</span></span><span><span>Assists with the preparation of new products and services</span></span><br><span><span>•</span></span><span><span>Assists in the evaluation of sales and marketing activities</span></span><br><span><span>•</span></span><span><span>Analyses sales mix and likely impact on hotel goals</span></span><br><span><span>•</span></span><span><span>Implement direction from Director of Sales and Marketing and Regional Managers</span></span><br><span><span>•</span></span><span><span>Liaison with advertising agency</span></span><br><span><span>•</span></span><span><span>Stock control of collateral</span></span><br><span><span>•</span></span><span><span>Collateral input</span></span><br><span><span>•</span></span><span><span>Execute advertising/creative briefs in a timely manner</span></span><br><span><span>•</span></span><span><span>Works with superior on manpower planning and management needs</span></span><br><span><span>•</span></span><span><span>Works with superior in the preparation and management of the Department’s budget</span></span><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Position: </span><span>Director, Centre for Teaching & Learning (CTL)</span><br></p><br>
<p><span>Classification:</span> Director Level<br><span>Reports To:</span> Vice President for Academic Affairs <br><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br>
<p>Teaching and learning excellence is one of the University's principal strategic foundations and an essential enabler of every pillar of the RISE Strategy. Without it, research does not flourish, accreditation evidence is weak, students do not succeed, and employability outcomes disappoint. The Director of the Centre for Teaching & Learning is the person who builds, sustains, and continuously improves that foundation making this one of the most consequential academic leadership appointments AIU will make.</p><br> <p>For more information, visit: www.aiu.edu.kw<br></p><br>
<p><span>Department Profile</span></p><br>
<p>The Centre for Teaching & Learning (CTL) is AIU's institutional hub for teaching excellence, faculty development, and learning innovation. It operates under the Office of the VPAA and serves all five schools and the Foundation Programme working with over 120 full-time faculty and a growing adjunct complement. The CTL is newly established as one of AIU's strategic academic support centres under the Office of the Vice President for Academic Affairs. The Director serves as its founding leader, responsible for building the Centre's programmes, culture, partnerships, and institutional reputation from the ground up.</p><br> <p><span>The CTL carries three interconnected institutional mandates at AIU:</span></p><br>
<ol>
<li>Faculty Excellence & Development: Building a culture of teaching excellence across AIU through structured professional development, peer observation, new faculty induction, individual coaching, and the scholarship of teaching and learning.</li>
<li>Learning Innovation & Digital Education: Advancing instructional design, educational technology integration, and evidence-based pedagogy ensuring that every AIU course, regardless of modality, reflects current best practice and produces documented student learning outcomes.</li>
<li>Assessment, Accreditation & Institutional Evidence: Generating, curating, and maintaining the teaching and learning evidence that WSCUC accreditation requires the CTL Knowledge Repository, SLO assessment data, faculty development participation records, and the annual Teaching & Learning Impact Report.</li>
</ol> <p><span>Scope of Work</span><br></p><br>
<p>The Director of the Centre for Teaching & Learning provides strategic and operational leadership across five interconnected domains all of which must function simultaneously and reinforce each other. The Director is simultaneously a faculty developer, an instructional designer, an assessment specialist, a grant administrator, and an institutional evidence builder. The Director also serves as an institutional change leader, fostering a culture of continuous improvement, innovation, collaboration, and evidence-informed educational practice across all academic units. This is not a role for a specialist who does one of these well; it is a role for a leader who does all of them, and who can build a centre that extends their capacity through institutional culture and peer networks.</p><br> <p><span>Key Responsibilities</span></p><br>
<p><span>1. Faculty Professional Development</span></p><br>
<ul>
<li>Design, deliver, and continuously evaluate a structured, evidence-based faculty development programme across AIU covering evidence-based pedagogy, inclusive teaching, active learning, hybrid and online instruction, AI in teaching, student assessment design, and academic writing for publication</li>
<li>Lead the New Faculty Induction Programme each September a structured, multi-day orientation covering AIU's mission and RISE Strategy, the SLO assessment cycle, course file requirements, LMS and technology tools, academic freedom, shared governance, and the CTL's services</li>
<li>Establish and facilitate Faculty Learning Communities peer groups organised around shared teaching interests, disciplinary challenges, or pedagogical themes as the primary vehicle for sustained, collegial professional development</li>
<li>Coordinate and manage the peer observation of teaching cycle providing the framework, training observers, facilitating feedback conversations, and maintaining confidential records that support faculty development without functioning as a surveillance mechanism</li>
<li>Provide individual faculty consultations on course design, assessment strategy, student engagement, and teaching effectiveness functioning as a trusted advisor, not an evaluator</li>
<li>Develop and maintain the CTL professional development calendar, ensuring that sessions are scheduled at times accessible to all faculty including those with heavy teaching loads, offered in formats appropriate to different needs, and evaluated for effectiveness after each cycle</li>
<li>Coordinate academic leadership development workshops for Programme Coordinators, Department Chairs, Associate Deans and Deans in collaboration with the Office of Faculty Affairs.</li>
<li>Develop an institutional teaching certification pathway aligned with the UK Professional Standards Framework (Advance HE) or equivalent international framework.</li>
</ul> <p> <span>2. </span><span>Instructional Design & Educational Technology</span></p><br>
<ul>
<li>Lead instructional design support for AIU's academic programmes assisting Deans, Department Chairs, and individual faculty in designing courses that align learning outcomes with instructional activities and assessment methods, regardless of delivery modality</li>
<li>Advance AIU's capacity in online and hybrid course design building internal expertise, establishing course quality standards, and ensuring that digital learning experiences are as rigorous and engaging as in-person instruction</li>
<li>Coordinate with the CTO and Digital Transformation Office on educational technology adoption evaluating new tools for pedagogical value, training faculty in their use, and ensuring that technology serves learning goals rather than displacing them</li>
<li>Develop and maintain a practical institutional policy on the use of Generative AI in teaching and learning balancing innovation with academic integrity, and ensuring that faculty understand how to design assessments that remain valid in an AI-enabled environment</li>
<li>Build and maintain the CTL Knowledge Repository a curated collection of teaching resources, case studies, grant outputs, peer observation frameworks, and WASC evidence artefacts available to all AIU faculty and retained as institutional evidence</li>
<li>Work collaboratively with the Office of Graduate Studies in developing high-quality graduate teaching and supervision practices.</li>
<li>Support the design of microcredentials, executive education and lifelong learning initiatives where appropriate.</li>
</ul> <p><span>3. Student Learning Outcomes Assessment Training</span></p><br>
<ul>
<li>Coordinate AIU's institutional SLO assessment Training, working with the Assessment Coordinator and VPAA to ensure that faculty collect, analyse, and document PLO achievement data each semester using consistent, valid assessment methods</li>
<li>Train faculty in SLO/PLO design, assessment method selection, rubric development, and close-the-loop documentation transforming assessment from an administrative requirement into a genuine teaching improvement tool</li>
<li>Support the Assessment Coordinator in producing the Annual Institutional Effectiveness Report's teaching and learning section the evidence document that WSCUC requires</li>
<li>Maintain CTL records of faculty participation in assessment activities, professional development sessions, and peer observation</li>
<li>Conduct an annual Teaching & Learning Impact Report, documenting CTL programme participation rates, faculty satisfaction with CTL services, changes in student learning outcomes attributable to CTL interventions, and grant and award outcomes presented to the VPAA and Faculty Council each May</li>
<li>Coordinate workshops on authentic assessment in AI-enabled learning environments.</li>
<li>Collaborate with Quality Assurance in analysing institutional trends relating to student achievement and learning outcomes.</li>
</ul> <p><span>4. RISE Teaching & Learning Grant Programme Administration</span></p><br>
<ul>
<li>Administer the AIU Teaching & Learning Grant Program including the Teaching Excellence & Innovation Grant, the Undergraduate Research Integration Grant, and the Annual Award for Innovation in Teaching, managing the annual call for applications, review committee formation, awardee notification, fund disbursement, and completion report collection</li>
<li>Mentor the grant recipients through the implementation of their projects, providing consultations, connecting them with relevant expertise, and ensuring their work is disseminated to the broader faculty community</li>
<li>Organise the annual CTL Teaching & Learning Forum, AIU's flagship event for sharing teaching innovation, recognising grant recipients and award winners, and building the faculty community around shared commitment to excellence</li>
<li>Produce and maintain the CTL website and newsletter as a living resource for faculty, communicating available services, upcoming events, grant opportunities, and teaching resources in a format that invites engagement</li>
<li>Identify and apply for external funding opportunities, from Kuwait Foundation for the Advancement of Sciences (KFAS), regional higher education networks, and international foundations, to supplement the RISE grant budget and expand the CTL's programme capacity</li>
<li>Promote interdisciplinary educational innovation projects involving multiple Schools.</li>
<li>Publish annual summaries of funded projects highlighting institutional impact and transferable good practice.</li>
</ul> <p><span>5. Strategic Leadership & Institutional Partnership</span></p><br>
<ul>
<li>Serve as AIU's institutional voice on teaching and learning, advising the VPAA, Deans, and Faculty Council on evidence-based teaching standards, assessment practices, and faculty development priorities</li>
<li>Build and maintain partnerships across AIU's institutional functions, with the ALO for accreditation evidence, with the Assessment Coordinator for SLO cycle management, with the CTO for educational technology, with the Registrar for course quality data, and with Student Affairs for student success initiatives</li>
<li>Represent AIU in regional and international teaching and learning networks, including the POD Network, HERDSA, and GCC university teaching and learning forums, building relationships and bringing back best practice that benefits AIU faculty</li>
<li>Where a joint academic appointment is agreed, teach one course per year in a relevant discipline or in the scholarship of teaching and learning, maintaining personal credibility as a practising educator and eligibility to participate in Faculty Council</li>
<li>Contribute to AIU's WSCUC self-study, addressing faculty development, assessment, and teaching quality providing documented evidence of CTL activity and impact</li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<p>Doctoral degree (PhD or EdD) in Education, Higher Education Pedagogy, Instructional Design, Curriculum and Instruction, Educational Technology, or a closely related discipline required for joint academic appointment eligibility; strongly preferred for the administrative role.</p><br> <p><span>Experience</span></p><br>
<ul>
<li>Minimum seven (7) years of progressive experience in higher education, with at least three (3) years in a leadership role at a teaching and learning centre, faculty development office, or equivalent institutional function</li>
<li>Demonstrated experience leading or managing a Centre for Teaching & Learning, or equivalent institutional function, in a GCC university context</li>
<li>Documented experience designing and delivering faculty professional development programmes including workshops, learning communities, peer observation systems, and online development resources for diverse faculty audiences in a multicultural GCC environment</li>
<li>Proven experience in instructional design across multiple delivery modalities face-to-face, hybrid, and online with working knowledge of Canvas or equivalent LMS</li>
<li>Demonstrated experience with SLO/PLO assessment design, rubric development, and close-the-loop documentation in an accreditation context WASC, AACSB, or comparable quality framework experience is a significant advantage</li>
<li>Experience administering faculty development grants or awards managing competitive application processes, review committees, fund disbursement, and outcome reporting</li>
<li>Demonstrated experience supporting institutional strategic planning and organisational change within higher education.</li>
<li>Experience collaborating with academic quality assurance, accreditation, and institutional effectiveness initiatives.</li>
</ul> <p><span>Technical and Pedagogical Knowledge</span></p><br>
<ul>
<li>Deep, current knowledge of evidence-based pedagogy active learning, inclusive teaching, culturally responsive instruction, universal design for learning, and the scholarship of teaching and learning (SoTL)</li>
<li>Proficiency with Canvas (LMS) or equivalent platform both as a course designer and as a platform administrator supporting faculty adoption</li>
<li>Working knowledge of educational technology tools relevant to GCC higher education including AI tools for teaching and learning, audience response systems, digital assessment platforms, and collaboration tools</li>
<li>Knowledge of WSCUC accreditation standards particularly CFRs 2.3, 2.4, 2.5, 2.8, 2.9, and 3.3 and how CTL evidence maps to self-study requirements</li>
<li>Familiarity with the Advance HE Professional Standards Framework (PSF) or equivalent teaching quality framework is an advantage particularly for designing a faculty teaching qualification pathway</li>
</ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br>
<ul>
<li>The credibility to walk into a room of experienced faculty from diverse national and disciplinary backgrounds and be taken seriously not as a trainer, but as a peer colleague who happens to know more about pedagogy than most</li>
<li>The cultural intelligence to build trust and engagement in a GCC university where teaching culture, professional norms, and attitudes toward feedback vary significantly</li>
<li>Excellent English oral and written communication the ability to write clearly for different audiences, from a workshop handout to a WSCUC self-study section to a newsletter article that faculty actually read</li>
<li>Arabic language proficiency is an advantage particularly for engagement with Arabic-speaking Kuwaiti faculty and with external stakeholders including PUC</li>
<li>Strong programme management capability the ability to run multiple concurrent programmes (induction, grants, peer observation, forum, website, repository) without dropping any of them</li>
<li>Genuine intellectual engagement with teaching the Director of a CTL must be the institution's most enthusiastic advocate for the idea that teaching can always be better, and that better teaching produces better outcomes for students</li>
<li>Demonstrated ability to influence institutional culture without direct line authority.</li>
<li>Ability to build consensus among academic leaders with differing priorities.</li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Prior experience establishing or significantly expanding a CTL at a GCC university candidates who have built something from the ground up are particularly valuable given AIU's founding-director context</li>
<li>Fellowship of Advance HE (FHEA) or Senior Fellowship (SFHEA) demonstrating internationally recognised teaching quality credentials that can anchor a faculty teaching qualification pathway at AIU</li>
<li>Published research or professional thought leadership on teaching and learning in higher education particularly in GCC or Arab higher education contexts, or in the scholarship of teaching and learning (SoTL)</li>
<li>Experience managing AI-related teaching and learning policy including responsible AI use frameworks, assessment design in an AI-enabled environment, and faculty training on generative AI tools</li>
<li>Prior experience contributing to a WSCUC, QAA, AACSB, or comparable accreditation self-study in the teaching and learning or faculty development sections providing direct documentation skills that will accelerate AIU's WASC process</li>
<li>Familiarity with Kuwait's higher education context PUC requirements, Kuwaiti student characteristics, Kuwait Vision 2035 workforce priorities enabling contextually grounded programme design from day one</li>
<li>Experience in curriculum transformation.</li>
<li>Experience leading digital transformation.</li>
<li>Experience establishing institutional communities of practice.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<ul>
<li>A current curriculum vitae</li>
<li>A cover letter (maximum 3 pages) addressing three specific questions: (1) Describe a faculty development programme or centre initiative you personally designed and led in a GCC university, what was the starting state, what did you build, and how do you know it worked? (2) How do you build trust and engagement with faculty who are sceptical about CTL services, what is your strategy for turning opt-out faculty into advocates? (3) What is your vision for the AIU Centre for Teaching & Learning's role in the WASC accreditation process?</li>
<li>A brief teaching philosophy statement (maximum one page) not abstract, but specific: what do you believe about how university faculty learn to teach better, and how does that belief shape what you would do at AIU?</li>
<li>Contact details for three professional referees at least two of whom can speak to your centre leadership or faculty development work, and at least one of whom is a faculty member you have supported</li>
</ul> <p>Applications are reviewed on a rolling basis. The selection process includes a structured interview with the VPAA and a teaching and learning strategy presentation to a panel including the VPAA, two Deans, and a Faculty Council representative reflecting the shared governance principles that the CTL Dire</p> </div>
<p>We are seeking an experienced Arabic speaking Public Relations Manager to lead corporate communications, stakeholder engagement, and strategic relationship management for a diversified holding company. Position: Public Relations Manager (Arabic Speaker) Industry: Investment Management Location: Kuwait Work Model: On site Relocation: Overseas candidates are welcome to apply and must be willing to relocate to Kuwait About the Role This is a senior leadership role responsible for strengthening the company's reputation, supporting business growth, and building strong relationships with government entities, investors, media, clients, and strategic partners across Kuwait and international markets. Key Responsibilities Develop and execute corporate PR and communication strategies aligned with business objectives. Build and maintain strong relationships with government authorities, regulatory bodies, business councils, chambers of commerce, embassies, investors, clients, and strategic partners. Represent the company at meetings, conferences, exhibitions, networking events, and official engagements locally and internationally. Manage media relations, including press releases, media briefings, interviews, and reputation management. Lead crisis communication planning and act as the primary communication contact during critical situations. Support investor communications, including presentations, corporate messaging, and stakeholder engagement. Ensure consistent corporate messaging and brand representation across all communication channels. Coordinate corporate events, executive speaking engagements, and media appearances. Support digital PR initiatives in collaboration with the Marketing team to strengthen the company's online presence. Develop internal communication initiatives that enhance employee engagement. Identify networking and partnership opportunities that support business development and international expansion. Monitor political, regulatory, economic, and industry developments and provide strategic recommendations to senior management.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Public Relations, Communications, Marketing, Journalism, or a related field. A Master's degree is an advantage. Relevant experience in Public Relations, Corporate Affairs, Government Relations, Business Relations, or Stakeholder Management. Experience within a holding company, diversified group, multinational organization, or large corporate environment is highly preferred. Demonstrated success in building relationships with government authorities, investors, business leaders, media, and strategic partners. Experience supporting market expansion, business development, or international growth initiatives is an advantage. Excellent written and verbal communication, presentation, and stakeholder management skills. Strong media relations and crisis communication experience. Excellent organizational and project management skills with the ability to manage multiple priorities. Experience working with digital and social media communications. Knowledge of investor relations is a plus.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a dynamic and strategic Director of Property Management to lead our team in Al Kuwait, Kuwait. This pivotal role is designed for an experienced professional who is passionate about real estate and possesses a keen vision for property management. As a leader in our organization, you will have the opportunity to shape the strategic direction of our property portfolio with a focus on operational excellence and fostering a culture of innovation & continuous improvement within the team.</p><p>In this leadership position, you will be responsible for overseeing all aspects of property management, including budgeting, tenant relations, and staff development. You will have the chance to implement cutting-edge technologies and practices that enhance operational efficiency and tenant experiences. This is a unique opportunity to influence the growth trajectory of our organization while working alongside a talented team committed to excellence in the real estate sector. As a Director, you will also play a crucial role in mentoring and developing your team, ensuring they have the skills and knowledge needed to excel in their roles. If you are a visionary leader with a passion for real estate and a commitment to excellence, we invite you to join our team and make a lasting impact on our properties and the communities we serve.</p><p><b>Responsibilities:</b></p><ol><li>To lead and oversee company's property management & leasing operations across all residential, commercial, and warehouse assets in Kuwait and regional subsidiaries. Responsible for business development, strategy formulation, financial planning, tenant retention, and ensuring operational excellence through cross-functional leadership.</li><li>Develop and implement strategic property management plans that align with the organization's goals, ensuring optimal performance and profitability across all properties.</li><li>Oversee and manage the day-to-day operations of the property management team, ensuring high levels of tenant satisfaction and operational efficiency.</li><li>Prepare and manage annual budgets for each property, analyzing financial performance and implementing cost-control measures to enhance profitability.</li><li>Establish and maintain strong relationships with tenants, addressing their needs and concerns promptly to enhance tenant retention rates.</li><li>Implement innovative technologies and systems to streamline property management processes and improve tenant experiences.</li><li>Conduct regular property inspections and assessments to ensure compliance with safety and quality standards, addressing any issues proactively.</li><li>Collaborate with the leasing team to develop competitive leasing strategies, optimizing occupancy rates and minimizing vacancy periods across all properties.</li><li>Supervise major maintenance and refurbishment programs. Ensure adherence to licensing, safety, and environmental regulations. Oversee energy consumption controls and contractor performance across FM services.</li><li> Build and maintain relationships with vendors and contractors to ensure quality services are provided, negotiating contracts to achieve the best value for the company.</li><li> Collaborate with cross-functional teams, including marketing, IT and finance, to develop strategies that drive occupancy rates and enhance property value.</li><li> Oversee financial management of properties, including budgeting, forecasting, and reporting, ensuring profitability and effective cost control measures are in place</li><li> Direct marketing initiatives including digital content, social media campaigns, and listings. Conduct market intelligence on competitors, attend broker meetings, and oversee tenant acquisition activities. Manage inbound leasing inquiries and ensure professional engagement with prospects.</li><li> Utilize technology solutions to streamline operations and improve reporting accuracy, ensuring data-driven decisions are made for property management.</li><li> Lead preparation of periodic business performance reports. Analyze leasing and occupancy trends, tenant profiles, and operational KPIs. Ensure compliance with internal policies, financial controls, and regulatory requirements.</li><li> Prepare and present comprehensive reports to top/senior management on property performance, highlighting key achievements and areas for improvement.</li><li> Lead the recruitment, training, and development of property management staff, fostering a culture of teamwork and continuous improvement.</li><li> Stay updated on industry trends and regulations, ensuring that the company remains compliant and competitive in the real estate market.</li></ol><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage and motivate a diverse team towards achieving common goals.</li><li>Expertise in financial management, including budgeting and forecasting, to ensure profitable property operations.</li><li>Excellent communication skills for building relationships with tenants, vendors, and internal stakeholders.</li><li>Proficient in utilizing property management software and technology to enhance operational efficiency.</li><li>Strategic thinking abilities to develop and implement effective property management plans.</li><li>Strong analytical skills to assess property performance and market trends for informed decision-making.</li><li>Influencing skills to negotiate contracts and manage vendor relationships to optimize service delivery.</li><li>15+ years in real estate leasing or asset/property management with min. 5+ years in leadership roles with P&L responsibility</li><li>Bachelor’s Degree in Business Administration, MBA or Real Estate Management diploma.</li><li>CFM, PMP certification is preferred</li><li>Arabic & English language proficiency.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>(Job Description)</p><p><b>Job Title:</b> Planning & S&OP Manager</p><p><b>Department:</b> Supply Chain</p><p><b>Reports To:</b> Supply Chain Director / Operations Director</p><p>Job Purpose</p><p>Responsible for leading the Sales & Operations Planning (S&OP) process, demand planning, inventory management, procurement planning, and cross-functional collaboration to ensure product availability while optimizing inventory, cost, and service levels.</p><p>Key Responsibilities</p><ul><li>Lead the monthly Sales & Operations Planning (S&OP) process.</li><li>Develop demand forecasts using historical data, sales trends, and business insights.</li><li>Manage inventory planning to maintain optimal stock levels and reduce excess inventory.</li><li>Coordinate supply planning with suppliers and internal stakeholders.</li><li>Oversee purchasing planning for food, non-food items, equipment, and operational supplies.</li><li>Monitor inventory performance and implement initiatives to reduce stock shortages and obsolete inventory.</li><li>Develop and track Supply Chain KPIs, including inventory turnover, forecast accuracy, service level, and stock availability.</li><li>Collaborate with Sales, Operations, Finance, Logistics, and Procurement teams to align business objectives.</li><li>Prepare executive reports and dashboards for senior management.</li><li>Support new store openings by planning equipment, inventory, and procurement requirements.</li><li>Identify opportunities to improve planning processes and supply chain efficiency.</li><li>Manage supplier planning activities and coordinate with logistics providers to ensure timely deliveries.</li><li>Lead process improvement initiatives to optimize inventory costs and operational performance.</li><li>Coach and develop planning team members while monitoring departmental KPIs.</li><li>Ensure compliance with company policies and supply chain procedures.</li><li>Support product launches, promotional campaigns, and seasonal planning activities.</li></ul><p>Qualifications</p><ul><li>Bachelor's degree in Supply Chain Management, Business Administration, Industrial Engineering, or related field.</li><li>Master's degree is preferred.</li><li>10+ years of experience in Supply Chain Planning, Inventory Management, Demand Planning, or S&OP.</li><li>Experience in FMCG, Retail, QSR, or Food & Beverage industries.</li><li>Strong knowledge of S&OP, Demand Planning, Supply Planning, Inventory Control, Procurement Planning, and Forecasting.</li><li>Advanced knowledge of ERP systems such as SAP, Oracle Fusion, or similar.</li><li>Advanced Microsoft Excel and reporting skills.</li></ul><p>Core Competencies</p><ul><li>Sales & Operations Planning (S&OP)</li><li>Demand Forecasting</li><li>Supply Planning</li><li>Inventory Management</li><li>Procurement Planning</li><li>Supply Chain Analytics</li><li>KPI Management</li><li>Strategic Planning</li><li>Cross-functional Leadership</li><li>Vendor & Supplier Management</li><li>Process Improvement</li><li>Cost Optimization</li><li>Data Analysis</li><li>Team Leadership</li><li>Stakeholder Management</li><li>Problem Solving</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Technical Skills</p><ul><li>Sales & Operations Planning (S&OP)</li><li>Demand Planning & Forecasting</li><li>Supply Planning</li><li>Inventory Management & Inventory Control</li><li>Procurement & Purchasing</li><li>Supply Chain Management</li><li>Material Requirements Planning (MRP)</li><li>Inventory Optimization</li><li>Demand Forecasting & Analytics</li><li>KPI Development & Performance Monitoring</li><li>Data Analysis & Business Reporting</li><li>Vendor & Supplier Management</li><li>Cost Optimization</li><li>Logistics Coordination</li><li>Import & Export Operations</li><li>New Store Planning</li><li>Product Launch Planning</li><li>ERP Systems (SAP, Oracle Fusion)</li><li>Microsoft Excel (Advanced)</li><li>Microsoft Office Suite</li></ul><p>Soft Skills</p><ul><li>Leadership & Team Management</li><li>Strategic Planning</li><li>Analytical Thinking</li><li>Problem Solving</li><li>Decision Making</li><li>Cross-functional Collaboration</li><li>Communication Skills</li><li>Negotiation Skills</li><li>Stakeholder Management</li><li>Project Management</li><li>Process Improvement</li><li>Time Management</li><li>Change Management</li><li>Continuous Improvement</li><li>Coaching & Team Development</li><li>Attention to Detail</li><li>Adaptability</li><li>Presentation Skills</li><li>Conflict Resolution</li></ul><p><br></p></div>
<p><h4>About Jumeirah and the hotel:</h4>
<p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p>
<p>Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea.</p>
<p>Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites.</p>
<p>Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.</p>
<h4>About the job:</h4>
<p>An opportunity has arisen for Associate Director of Sales to join Sales at Jumeirah Messilah Beach. The main duties and responsibilities of this role are:</p>
<ul>
<li>Responsible for achieving the assigned financial targets set by the management</li>
<li>Managing business inquiries for individual and group bookings, conference and events, food and beverage, outside catering and any other revenue center request</li>
<li>Welcome guests, VIPs, delegations and royal families and attend to all their sales requirements during their stay</li>
<li>Collaborate with internal and external contacts and colleagues to ensure the utmost experience possible to own guests</li>
<li>Ensure achievement of the financial targets under assigned accounts and sector</li>
<li>Maintain and develop close business relationships with institutions</li>
<li>Educate and update contacts on product and services</li>
<li>Report sales activities on a daily basis using the company’s standard reporting tools</li>
<li>Organize business entertainment activities with clients and contacts to build relationships, educate on product and drive financial results</li>
<li>Monitor the market closely and report news, happenings and market changes with direct effect on business</li>
</ul>
<h4>About you:</h4>
<ul>
<li>Should have 2-year minimum experience in the same role in a five-star hotel</li>
<li>Excellent communication, interpersonal and relationship skills</li>
<li>Excellent analytical skills</li>
<li>Ability to work in a fast-paced environment</li>
<li>Principled negotiating skills</li>
</ul>
<h4>About the benefits:</h4>
<p>We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, accommodation, life insurance, a monthly service charge, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>About Jumeirah and the Hotel: </strong></span></span></p><br><p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p><br><p>Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea.</p><br><p>Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites.</p><br><p>Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.</p><br><p><span><span><strong>About the Job:</strong></span></span></p><br><p>An opportunity has arisen for <strong>Associate Director of Sales</strong> to join <strong>Sales </strong>at Jumeirah Messilah Beach. The main duties and responsibilities of this role are:</p><br><ul><li><p><span>Responsible for achieving the assigned financial targets set by the Management</span></p><br></li><li><p><span>Managing business inquiries for (individual and groups bookings), conference & events, food and beverage, outside catering and any other revenue center request</span></p><br></li><li><p><span>Welcome guests, VIPs, delegations and royal families and attend to all their sales requirements during their stay.</span></p><br></li><li><p><span>Collaborate with internal & external contacts/colleagues to ensure the utmost experience possible to own guests</span></p><br></li><li><p><span>Ensure achievement of the financial targets under assigned accounts/sector</span></p><br></li><li><p><span>Maintain and develop close business relationship with institutions</span></p><br></li><li><p><span>Educate and update contacts on product and services</span></p><br></li><li><p><span>Report sales activities on daily basis using the company’s standard reporting tools</span></p><br></li><li><p><span>Organize business entertainment activities with clients and contacts to build relationship, educate on product and drive financial results</span></p><br></li><li><p><span>Monitor the market closely and report to news, happenings and market changes with direct effect on business</span></p><br></li></ul><p><span><span><strong>About You:</strong></span></span></p><br><ul><li>Should have 2-year minimum experience in same role in a five-star hotel.</li><li><p>Excellent communication, interpersonal and relationship skills</p><br></li><li><p>Excellent analytical skills</p><br></li><li><p>Ability to work in a fast-paced environment</p><br></li><li><p>Principled negotiating skills</p><br></li></ul><p><span><span><strong>About the Benefits:</strong></span></span></p><br><p><span><span>We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, accommodation, life insurance, a monthly service charge, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.</span></span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Commercial, Sales & Brand Operations Manager – Kitchen Industry (Kuwait)</p><p>About the Company</p><p>We are a leading company in Kuwait specializing in the design, manufacturing, and installation of premium German kitchens, locally manufactured wooden kitchens, stainless steel kitchens, aluminum kitchens, wardrobes, interior fit-out solutions, and building materials.</p><p>We are seeking an exceptional <b>Commercial, Sales & Brand Operations Manager</b> to lead the company's commercial growth, sales performance, brand development, and operational excellence.</p><p>Key Responsibilities</p><p>Commercial Leadership</p><ul><li>Develop and execute the company's commercial strategy to achieve sustainable growth and profitability.</li><li>Drive sales growth across retail, residential, corporate, and project sectors.</li><li>Build strategic partnerships with developers, consultants, architects, contractors, and key clients.</li><li>Identify new business opportunities and expand market share.</li></ul><p>Sales Management</p><ul><li>Lead, coach, and motivate the sales team to consistently exceed sales targets.</li><li>Establish KPIs, sales forecasts, budgets, and performance dashboards.</li><li>Monitor CRM activities, conversion rates, and customer pipelines.</li><li>Ensure exceptional customer experience from inquiry to project handover.</li></ul><p>Brand & Marketing</p><ul><li>Develop and implement the company's branding and positioning strategy.</li><li>Manage digital marketing campaigns, social media, exhibitions, and promotional activities.</li><li>Coordinate with marketing agencies to maximize lead generation and return on investment (ROI).</li><li>Monitor competitors, pricing strategies, and market trends.</li></ul><p>Operations Management</p><ul><li>Coordinate closely with design, production, procurement, installation, and after-sales departments.</li><li>Improve operational efficiency, productivity, and quality standards.</li><li>Monitor project execution, delivery schedules, and customer satisfaction.</li><li>Ensure compliance with company procedures and quality management systems.</li></ul><p>Financial & Business Performance</p><ul><li>Prepare annual business plans, budgets, and commercial forecasts.</li><li>Monitor profitability, gross margins, and operating expenses.</li><li>Analyze financial reports and recommend corrective actions.</li><li>Deliver monthly executive reports with measurable business outcomes.</li></ul><p>Required Qualifications</p><ul><li>Bachelor's degree in Business Administration, Marketing, Architecture, Interior Design, Engineering, or a related field.</li><li>MBA is an advantage.</li><li>Minimum <b>7 years</b> of progressive experience in sales, commercial management, or business development.</li><li>At least <b>3 years</b> in a leadership role within the kitchen, furniture, interior fit-out, or building materials industry.</li><li>Previous experience in German kitchen brands is highly preferred.</li></ul><p>Technical Knowledge</p><ul><li>Strong understanding of German kitchens, wooden kitchens, stainless steel kitchens, aluminum kitchens, wardrobes, and interior finishing.</li><li>Knowledge of kitchen manufacturing processes and materials.</li><li>Ability to read architectural drawings and kitchen layouts.</li><li>Familiarity with design software such as Winner, AutoCAD, SketchUp, or similar.</li><li>Experience with ERP and CRM systems (Odoo, SAP, Microsoft Dynamics, Salesforce, or equivalent).</li></ul><p>Leadership Competencies</p><ul><li>Strategic thinking and business planning.</li><li>Commercial negotiation and contract management.</li><li>Team leadership, coaching, and performance management.</li><li>Strong analytical and financial decision-making skills.</li><li>Excellent communication and presentation abilities.</li><li>Results-oriented mindset with exceptional problem-solving capabilities.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Key Performance Indicators (KPIs)</p><ul><li>Revenue Growth.</li><li>Gross Profit Margin.</li><li>Sales Target Achievement.</li><li>Lead Conversion Rate.</li><li>Customer Satisfaction (CSAT).</li><li>Market Share Growth.</li><li>Brand Awareness.</li><li>Project Delivery Performance.</li><li>Team Productivity.</li><li>CRM Compliance.</li><li>Customer Retention.</li><li>Business Development Success.</li></ul><p>Requirements</p><ul><li>Currently residing in Kuwait or previous Kuwait market experience.</li><li>Valid driving license.</li><li>Fluent in English (Arabic is a strong advantage).</li></ul><p>Compensation</p><ul><li>Competitive salary based on qualifications and experience.</li><li>Performance-based bonus.</li><li>Sales commission.</li><li>Career growth opportunities.</li><li>Professional development and training.</li><li>Leadership role within a rapidly growing organization.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>People </strong></span></span></p><br><span><span>•</span></span><span><span>Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager to inspect the condition and cleanliness of hotel vehicles on daily bases</span></span><br><span><span>•</span></span><span><span>Assure that Hotel entrance and Public Area are to be kept clean at all times</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager personally review the activities and events of the hotel and assure proper preparation at all times</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager to personally review VIP in house guests list and arrival list and VIP Rooms allocations</span></span><br><span><span>•</span></span><span><span>Perform a minimum of 5 courtesy calls per day and log it in Guest Relations logbook</span></span><br><span><span>•</span></span><span><span>Encourage guest to post their reviews on Trip-Advisor and Facebook</span></span><br><span><span>•</span></span><span><span>Inspect a minimum of two rooms per day covering all aspects related to cleanliness, settings, room condition, maintenance, as per hotel standards</span></span><br><span><span>•</span></span><span><span>Upsell late Check-Out</span></span><br><span><span>•</span></span><span><span>Check on daily bases on staff Hygiene and assure all staff are compliant with grooming and Hygiene standards</span></span><br><span><span>•</span></span><span><span>Train colleagues on regular bases and assure that all Front Office colleagues are well trained and implementing the Hotel / Front Office policies and procedures particular the Credit Authorization Policy</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager to carry total responsibility to ensure all city-ledger invoice are supported with correct back-up document LPO (letter Purchase Order)</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager ensures 100% compliance of brand standards for Guest arrival experience such as greeting and calling guest by name</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager must assure that all guest feedback is logged in the FO log book prior to leaving duty / shift turnover with proper communication in place</span></span><br><span><span>•</span></span><span><span>Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition</span></span><br><span><span>•</span></span><span><span>Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue</span></span><br><span><span>•</span></span><span><span>Provides functional assistance and direction to all departments.</span></span><br><span><span>•</span></span><span><span>Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel</span></span><br><span><span>•</span></span><span><span>Supervises and directs Reception and Reservations personnel.</span></span><br><span><span>•</span></span><span><span>Supports and assists Front Office personnel and all departments at peak periods.</span></span><br><span><span>•</span></span><span><span>Ensures VIPs and priority club guests receive special attention</span></span><br><span><span>•</span></span><span><span>Inspects front of house and back of house regularly for cleanliness.</span></span><br><span><span>•</span></span><span><span>Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.</span></span><br><span><span>•</span></span><span><span>Provides input for Front Office meetings.</span></span><br><span><span>•</span></span><span><span>Promotes inter-hotel sales and in-house facilities.</span></span><br><span><span>•</span></span><span><span>Checks billing instructions and monitors guest credit</span></span><br><span><span>•</span></span><span><span>Analyses and approves discounts and rebates.</span></span><br><span><span>•</span></span><span><span>Analyses the rate variance report to ensure rooms revenue control</span></span><br><span><span>•</span></span><span><span>Takes action with the Property Management Systems (PMS) in emergency situation.</span></span><br><span><span>•</span></span><span><span>Ensures front line staffs comply with FIT Marketing techniques and maximize sales.</span></span><br><p><span><span><strong>Responsible Business</strong></span></span></p><br><span><span>•</span></span><span><span>Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner </span></span><br><span><span>•</span></span><span><span>Train team members on PBX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel </span></span><br><span><span>•</span></span><span><span>Perform other duties as assigned. May also serve as manager on duty</span></span><br><p><span><span><strong> Accountability </strong></span></span></p><br><p><span><span>•</span></span><span><span>This job is the top Front Office job and may report to a Director of Rooms at a large luxury or resort hotel. Typically supervises front desk agents, and porter/shuttle services, reservations, PBX, etc. May oversee a team </span></span></p><br><p><span><span><strong>Financial Management </strong></span></span></p><br><p><span><span>•</span></span><span><span>Under the assistance of the senior Finance Manager co-ordinate the preparation of the Departmental annual budget and work to achieve the budget by monitoring and controlling the departmental operations, considering revenue and expenditure </span></span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Position: Director of Global Excellence and Benchmarking </span></p><br>
<p><span>Classification:</span> Senior Administrative and Academic Leadership- Director Level<br><span>Reports To:</span> President <br><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</p><br> <p>AIU is executing its RISE Strategy 2026–2030, a five-year institutional transformation encompassing research development, international institutional accreditation, student success, and community engagement. A central strategic objective is establishing AIU's presence in international university rankings and benchmarking its performance against regional and global peers. The Director of Global Excellence and Benchmarking leads this agenda.</p><br> <p>For more information, visit: www.aiu.edu.kw<br></p><br>
<p><span>Department Profile</span></p><br>
<p>The Office of Global Excellence and Benchmarking is a newly established function reporting directly to the President. It serves as AIU's strategic intelligence unit, transforming institutional data into rankings entries, competitive intelligence into positioning decisions, and benchmarking evidence into actionable improvement plans. The Office works in close partnership with the Institutional Research (IR) Office, the Accreditation & Institutional Effectiveness Office, the AVP Research & Innovation, and the Vice President for Academic Affairs.</p><br> <p>This office is AIU's external face to the global higher education community, responsible for ensuring that AIU's institutional quality is visible, accurately measured, and credibly communicated to every ranking body, benchmark framework, and peer institution that matters to AIU's reputation and competitive position.</p><br> <p><span>Scope of Work:</span></p><br>
<p>The Director of Global Excellence and Benchmarking is responsible for designing, implementing, and managing AIU's comprehensive strategy for international university rankings and institutional benchmarking. This is a hands-on, data-intensive, externally-facing role that requires deep technical knowledge of ranking methodologies, the analytical rigor to translate raw institutional data into ranking submissions, and the strategic vision to identify where AIU can achieve measurable improvement across ranking indicators.</p><br> <p>The role encompasses three interconnected domains:</p><br>
<ol>
<li>Rankings Strategy & Submission: Lead all data submissions to QS, THE, Webometrics, UI GreenMetric, and other ranking bodies, with full technical mastery of each agency's methodology, data definitions, and submission portals.</li>
<li>Institutional Benchmarking: Systematically benchmark AIU's performance against Kuwait and regional peer institutions, and global aspirational peers, producing actionable competitive intelligence for the President.</li>
<li>Reputation & Visibility: Build AIU's academic reputation through strategic visibility, Scopus profile management, Webometrics optimisation, academic survey response coordination, and employer survey engagement for ranking systems reputation scores.</li>
</ol> <p><span>Key Responsibilities:</span></p><br>
<p><span>Rankings Strategy and Data Submission</span></p><br>
<ul>
<li>Develop and maintain AIU's annual Rankings Action Plan, a structured, data-driven roadmap for improving position across all active and target ranking systems, updated each October for Board review</li>
<li>Manage all data submissions to QS World University Rankings, QS Stars, Times Higher Education (THE) World and Impact Rankings, Webometrics Ranking of World Universities, and UI GreenMetric, ensuring submissions are complete, accurate, and filed before agency deadlines</li>
<li>Maintain detailed, up-to-date knowledge of the methodology, data definitions, indicators, and weighting of every active ranking system in AIU's portfolio; monitor changes to methodology and adjust data strategy accordingly</li>
<li>Build and maintain the AIU Rankings Data Repository, the single authoritative source of record for all data submitted to external ranking agencies, maintained in a format that enables year-on-year comparison and audit</li>
<li>Coordinate with the Institutional Research Office, Registrar, Library, HR, and VP Academic Affairs to collect, verify, and validate all data elements required for ranking submissions</li>
<li>Ensure that all data submitted to ranking agencies is accurate, reproducible, and consistent with data published on AIU's public website, no figure may be submitted to a ranking body that cannot be independently verified</li>
</ul> <p><span>Institutional Benchmarking and Competitive Intelligence</span></p><br>
<ul>
<li>Design and implement an annual benchmarking programme comparing AIU's performance against defined peer groups across Kuwait, the GCC, and internationally, covering student outcomes, faculty productivity, research output, employability, and student-to-faculty ratios</li>
<li>Produce the Annual Benchmarking Report for the President, a structured, visual, decision-ready analysis showing AIU's relative position, trajectory, and priority improvement areas</li>
<li>Monitor peer institution rankings, accreditation status, programme offerings, and strategic developments, providing the President with quarterly competitive intelligence briefs</li>
<li>Identify the specific ranking indicators where AIU has the highest potential for near-term improvement and develop targeted action plans in coordination with the relevant VP or Dean</li>
<li>Represent AIU's position accurately in all external comparisons and marketing materials, ensuring no benchmarking claim is made without verified, methodologically sound data</li>
</ul> <p><span>Academic Reputation and Visibility</span></p><br>
<ul>
<li>Lead AIU's response to the QS and THE academic reputation surveys, coordinating with the President, VPAA, and Deans to identify and engage Kuwaiti, GCC, and international academics who are familiar with AIU's work</li>
<li>Lead AIU's response to the QS employer reputation survey, working with VP Engagement & External Relations and Career Services to engage Kuwait and GCC employers who hire AIU graduates</li>
<li>Manage and continuously improve AIU's Webometrics profile, overseeing institutional web presence, digital publication of research outputs, and online visibility of faculty and research activity</li>
<li>Work with the AVP Research & Innovation to ensure all AIU research publications are indexed in Scopus and Web of Science under the correct institutional affiliation, preventing data loss that would otherwise cost AIU citation metrics</li>
<li>Manage AIU's institutional profiles on all ranking agency platforms, QS Top Universities, THE World University Rankings, Scopus Institutions, Google Scholar, keeping information current and complete<br></li>
</ul> <p><span>Strategy Alignment and Internal Reporting</span></p><br>
<ul>
<li>Serve as the primary point of contact between AIU and all ranking agencies, maintaining professional relationships with QS, THE, and Webometrics account managers</li>
<li>Present the Annual Rankings Progress Report to the Board of Trustees alongside the RISE Strategy KPI review, demonstrating measurable movement on ranking indicators</li>
<li>Advise the President, VPAA, and Deans on the ranking implications of institutional decisions, including faculty hiring, research investment, program development, and student recruitment strategy</li>
<li>Coordinate with the Accreditation Liaison Officer to ensure that ranking data submissions are consistent with WSCUC self-study data, no gap or contradiction between accreditation and ranking evidence</li>
<li>Contribute to the Annual Institutional Effectiveness Report the rankings and benchmarking.</li>
<li>Train and brief faculty, administrators, and Deans on ranking methodologies, what each indicator measures, and what faculty behavior, particularly in research and publication directly affects AIU's ranking position</li>
</ul> <p><span>Reporting Departments (If Applicable)</span></p><br> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Terminal degree (PhD or equivalent doctorate) from an accredited institution, preferably in higher education management, educational measurement, data science, institutional research, information science, or a related field</li>
<li>Master's degree holders with exceptional and directly relevant ranking agency experience may be considered at the discretion of the President</li>
</ul>
<p><span>Experience</span></p><br>
<ul>
<li>Minimum five (5) years of progressive experience in higher education, with a demonstrable track record in institutional research, rankings management, or data analytics in a university context</li>
<li>Directly demonstrated experience submitting data to at least two of the following ranking agencies: QS World University Rankings, Times Higher Education Rankings, Webometrics, or UI GreenMetric, applications must specify which agencies and provide verifiable submission history</li>
<li>Experience in competitive benchmarking and peer analysis in an academic or strategic planning context</li>
<li>Experience working with senior academic leadership, President, Provost, or equivalent, and presenting data-driven findings to Board-level audiences</li>
</ul>
<p><span>Technical Knowledge</span></p><br>
<ul>
<li>Deep, current knowledge of QS, THE, Webometrics, and UI GreenMetric ranking methodologies, including indicator definitions, data sources, weighting systems, and common submission errors</li>
<li>Proficiency with bibliometric and citation databases: Scopus, Web of Science, and Google Scholar, ability to extract, verify, and analyse institutional publication and citation data</li>
<li>Strong data analytics capability, experience with Excel, Power BI, Tableau, or equivalent tools; ability to build ranking dashboards and data visualisations for executive audiences</li>
<li>Familiarity with Student Information Systems (SIS), LMS data extraction, and IPEDS-equivalent international data standards</li>
<li>Knowledge of WSCUC or equivalent regional accreditation standards and the relationship between accreditation evidence and ranking indicators is a significant advantage</li>
</ul> <p><span>Skills and Competencies</span></p><br>
<ul>
<li>Exceptional data integrity standards, this role requires someone who treats accuracy as non-negotiable: no figure submitted to a ranking body may be inaccurate, and no publicly stated benchmark may be unverified</li>
<li>Excellent written and oral communication in English, ability to translate complex methodological data into clear, compelling narratives for Board members with no prior knowledge of ranking systems</li>
<li>Strong project management capability, ability to manage multiple concurrent ranking submission timelines, each with fixed external deadlines</li>
<li>Cultural awareness and professional sophistication appropriate to representing AIU to international ranking agencies and academic communities</li>
<li>Arabic language proficiency is an advantage but is not required</li>
</ul>
<p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Prior experience in a GCC university in a rankings, institutional research, or strategic planning role, familiarity with Kuwait's higher education regulatory context is a significant advantage</li>
<li>Experience with QS Stars institutional rating system, which AIU is targeting in the near term</li>
<li>Experience developing an institutional rankings strategy from a baseline position, candidates who have built a rankings programme at a new or young institution are particularly sought</li>
<li>Published research or professional presentations on university rankings methodology, higher education data quality, or institutional benchmarking</li>
<li>Familiarity with Kuwait Vision 2035 and its implications for higher education quality and international competitiveness</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<ul>
<li>A current curriculum vitae (CV)</li>
<li>A cover letter (maximum 2 pages) explaining: (a) your experience submitting data to specific ranking agencies, name the agencies and describe your role; (b) a specific example of a benchmarking or ranking improvement you contributed to; and (c) why this role at AIU at this stage of its development is the right next step in your career</li>
<li>Contact details for three professional referees at least one of whom supervised your ranking or institutional research work</li>
</ul> <p>Applications are reviewed on a rolling basis until the position is filled. The University reserves the right to close the search at any time. Only shortlisted candidates will be contacted.</p><br> <p>Submit application via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to commence employment at the earliest convenience, and no later than September 2026.</p><br> <p>AIU is an equal opportunity employer committed to academic excellence, professional integrity,</p><br>
<p>and the advancement of Kuwait as a regional center of knowledge and innovation.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Manager – Student Well Being</span></p><br>
<p><span><span>Classification:</span>Enrollment & Student Affairs</span></p><br>
<p><span><span>Reports To:</span>Director – Student Affairs</span></p><br>
<p><span><span>Location:</span>Jahra, Kuwait</span></p><br> <p><span><span>About The American International University</span></span></p><br>
<p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br> <p><span>For more information, visit:www.aiu.edu.kw</span></p><br> <p><span>Job Purpose</span></p><br>
<p><span>The Manager – Student Well Being is responsible for leading the University's student wellbeing services by developing, implementing, and overseeing programs that promote students' mental health, emotional wellbeing, resilience, and overall wellness. The role provides leadership for student wellbeing initiatives, counselling services, crisis intervention, and preventative education programs while fostering a supportive, inclusive, and healthy campus environment that contributes to student success and retention.</span></p><br> <p><span>Key Responsibilities</span></p><br>
<ul>
<li><span>Lead and oversee the University's Student Wellbeing Office and related wellbeing initiatives.</span></li>
<li><span>Supervise the Mental Health Counsellor and provide leadership, guidance, coaching, and professional support.</span></li>
<li><span>Develop and implement comprehensive student wellbeing strategies, programs, and services that promote mental health, emotional wellbeing, resilience, and healthy lifestyles.</span></li>
<li><span>Establish policies, procedures, and operational standards for student wellbeing and counselling services in accordance with University policies and professional best practices.</span></li>
<li><span>Coordinate student wellbeing awareness campaigns, workshops, seminars, wellness events, and preventative education initiatives.</span></li>
<li><span>Oversee the provision of counselling and referral services for students experiencing personal, emotional, psychological, or academic challenges.</span></li>
<li><span>Coordinate crisis intervention, risk assessment, and student support responses in collaboration with Student Affairs, Academic Affairs, Campus Security, and external healthcare providers when required.</span></li>
<li><span>Develop partnerships with healthcare providers, community organizations, and external specialists to strengthen student support services.</span></li>
<li><span>Collaborate with Student Affairs staff, faculty members, and other University departments to identify and support students requiring wellbeing interventions.</span></li>
<li><span>Monitor student wellbeing trends, service utilization, program effectiveness, and key performance indicators, preparing reports and recommendations for continuous improvement.</span></li>
<li><span>Ensure compliance with professional ethical standards, confidentiality requirements, University policies, and applicable laws governing student wellbeing services.</span></li>
<li><span>Manage departmental resources, budgets, and operational planning to ensure effective service delivery.</span></li>
<li><span>Support institutional initiatives that promote student engagement, retention, and overall student success.</span></li>
<li><span>Perform other duties as assigned.</span><br></li>
</ul> <p><span>Required Skills and Qualifications</span></p><br>
<ul>
<li><span>Strong knowledge of student wellbeing, mental health services, counselling program administration, and higher education student support.</span></li>
<li><span>Demonstrated experience managing wellbeing, counselling, or student support programs.</span></li>
<li><span>Strong understanding of crisis intervention, student development, and mental health promotion.</span></li>
<li><span>Excellent leadership, organizational, and project management skills.</span></li>
<li><span>Strong interpersonal, communication, and relationship-building abilities.</span></li>
<li><span>Ability to work collaboratively with academic and administrative departments, healthcare professionals, and external stakeholders.</span></li>
<li><span>High level of professionalism, integrity, discretion, and ability to manage highly confidential information.</span></li>
<li><span>Strong analytical, problem-solving, and decision-making skills.</span></li>
<li><span>Proficiency in Microsoft Office and student services or case management systems.</span></li>
</ul> <p><span>Education and Experience</span></p><br>
<ul>
<li><span>Master's degree in Psychology, Counselling, Social Work, Mental Health, Higher Education Administration, Student Affairs, or a related field from a reputable university.</span></li>
<li><span>Minimum of<span>5–10 years</span>of progressively responsible experience in student wellbeing, counselling services, mental health, student affairs, or higher education administration.</span></li>
<li><span>Minimum of<span>3–5 years</span>of leadership or supervisory experience.</span></li>
<li><span>Experience managing student wellbeing programs, counselling services, crisis intervention, and wellness initiatives within a higher education institution is highly desirable.</span></li>
<li><span>Professional licensure or certification in counselling, psychology, or a related discipline is considered an advantage.</span></li>
</ul> <p><span>How to Apply</span></p><br>
<p><span>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</span></p><br> <p><span>Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment immediately.</span></p><br> <p><span>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education.</span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Discover your future at Citi
<p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br>
Job Overview
<p>Citi Services is a world-leading provider of cash management, trade services and custody products to Financial Institutions, Public Sector, Corporate and Commercial clients across more than 100 countries. Our global network is uniquely positioned to serve clients with local and cross-border needs through integrated reporting, digital solutions and deep institutional expertise</p><br><p>This is a rare opportunity to lead Citi's Services business across three high-growth GCC markets — Kuwait, Qatar and Oman. As a senior member of both the MEP Services subcluster leadership team and the Country Management teams for all three markets, you will shape and execute a cross-border strategy that drives market share growth, deepens client relationships, and reinforces Citi's position as the leading global transaction banking provider in the region</p><br><p>As Services Head, you will serve as the senior strategic leader and primary client engagement head for the Services business across Kuwait, Qatar and Oman — with direct influence over revenue outcomes, talent strategy, regulatory relationships, and the digital innovation agenda. This is a platform for leaders who aspire to broader MEA or global leadership roles within Citi</p><br><p><b>Key Responsibilities</b></p><br><p>Responsibilities are organized across six core leadership pillars:</p><br><p><b>1. Strategic Leadership</b></p><br><ul><li>Define and execute short- and long-term Services strategy aligned to MEA cluster and global objectives</li><li>Expand market and client wallet share; broaden the client solutions portfolio across all segments</li><li>Navigate a complex matrix environment, aligning stakeholders across competing priorities</li><li>Drive the digital transformation and innovation agenda in response to GCC market trends and fintech disruption</li><li>Develop strategic responses to macroeconomic shifts, crisis scenarios and evolving risk profiles</li><li>Ensure the overall business strategy is clearly articulated to all key stakeholders including CCOs, Banking, Services teams, Operations, Technology and second- and third-line partners</li></ul><p><b>2. Business & Revenue Growth</b></p><br><ul><li>Deliver on Revenue, EBIT, Expenses and all agreed financial KPIs across Kuwait, Qatar and Oman</li><li>Lead client acquisition, retention and wallet-share expansion strategy across all Services business lines</li><li>Oversee the end-to-end Services business, including sales, product, operations and technology teams</li><li>Work closely with the Services Operations Head to advance the business agenda</li><li>Identify, develop and prioritize technology business cases, obtaining cluster and global buy-in</li><li>Compete effectively against traditional global and local banks and non-bank transactional service providers through superior client propositions and innovative solutions</li></ul><p><b>3. Client Engagement</b></p><br><ul><li>Serve as the primary client engagement head for all Services business across the three markets</li><li>Generate active, senior-level client interactions and build strategic, long-term client relationships</li><li>Deploy optimal service solutions tailored to client needs across all segments and business lines</li><li>Provide leadership to the Services team in advancing advice, insights and solutions to the client base</li><li>Drive execution of client experience initiatives aligned to Citi's "Be the Best for our Clients" vision</li><li>Partner with Banking and Markets colleagues to deliver a balanced, country-wide client strategy</li></ul><p><b>4. Risk & Governance</b></p><br><ul><li>Maintain full responsibility for credit, operational, conduct and compliance risk management across all three markets</li><li>Ensure regulatory and statutory compliance at all times; foster a strong control culture within the team</li><li>Actively participate in Internal Audit and External (Regulatory) audit processes, ensuring timely deliverables and representation of risk mitigants for optimum results</li><li>Engage in Legal Vehicle Governance processes and proactively escalate potential franchise-level issues</li><li>Develop deep Balance Sheet expertise; act as a strong partner in negotiating with Treasury and Markets, balancing Services priorities with franchise-wide considerations</li><li>Participate actively in Country governance forums, ensuring decision-making inclusion across all critical elements that impact the franchise</li></ul><p><b>5. Stakeholder & External Engagement</b></p><br><ul><li>Articulate business strategy clearly to CCOs, Banking, Operations, Technology and all control partners</li><li>Build productive, trust-based working relationships with regulatory bodies, supervisors and policy makers across Kuwait, Qatar and Oman</li><li>Represent Citi externally at industry associations, forums, congresses, conferences and committees</li><li>Drive Regulatory Advocacy to achieve business objectives and support Citi's franchise positioning in the three markets</li><li>Maintain strong internal alignment across MEP subcluster leadership, global Services heads, and Country Management teams</li></ul><p><b>6. People & Culture</b></p><br><ul><li>Build and lead a high-performing, diverse and inclusive Services team across Kuwait, Qatar and Oman</li><li>Drive an effective talent strategy, ensuring appropriately skilled and experienced individuals are in critical roles</li><li>Develop the next generation of Services leadership within the organization</li><li>Promote an ethical, inclusive culture embedded in Citi's highest standards of conduct</li><li>Engage employees meaningfully in the broader business strategy and organizational direction</li><li>Foster a strong control environment and risk-aware culture at all levels of the team</li></ul><p><b>What We're Looking For</b></p><br><p><b>Essential Requirements</b></p><br><p>Candidates must be able to demonstrate the following:</p><br><ul><li><b>15+ years</b> of work experience in the financial services industry, including <b>10+ years</b> at a senior managerial level</li><li><b>Deep transaction banking expertise</b> — cash management, trade services and/or custody products</li><li><b>Proven success</b> leading multi-country or cluster-level business strategy and delivering financial results (Revenue, EBIT, P&L)</li><li><b>Strong risk and governance track record</b> — credit, operational, conduct and compliance risk management</li><li><b>Excellent financial acumen</b>, including experience preparing business plans and financial cases</li><li><b>Strong Balance Sheet understanding</b> and familiarity with risk and finance frameworks at a legal entity level</li><li><b>Experience managing dynamic, diverse and cross-functional teams</b> across geographies</li><li><b>Demonstrated ability to align global strategy with local execution</b>, balancing front, middle and back-office resources</li><li><b>Executive-level communication skills</b> — written and verbal, for internal and external audiences including regulators, clients and senior management</li><li><b>Fluency in English</b> (both written and verbal).</li><li><b>University degree</b> (Bachelor's minimum required)</li></ul><p><b>Preferred & Advantageous Experience</b></p><br><p>The following experience would strengthen a candidate's profile:</p><br><ul><li>Prior <b>GCC or broader MEA market experience</b> in a senior Services or transaction banking leadership role</li><li><b>Master's degree</b> in Business, Finance or a related field</li><li><b>Arabic language proficiency</b> (spoken and/or written)</li><li><b>Digital transformation and fintech engagement</b> experience within a financial institution</li><li><b>Established regulatory relationships</b> with GCC central banks, supervisors or government institutions</li><li><b>Legal Vehicle governance experience</b> and familiarity with managing a banking legal entity</li><li><b>Track record of gaining Senior Management buy-in</b> for and executing country-level growth strategies</li></ul><p><b>Skills & Competencies</b></p><br><p><b>Why This Role? Development & Career Value</b></p><br><p>This position provides unparalleled exposure to one of the most strategically important banking clusters in the MEA region. As a C15/Director, you will be positioned at the intersection of regional strategy, global influence, and client impact.</p><br><p><b>What you will gain:</b></p><br><ul><li><b>Multi-market franchise leadership</b> — Full accountability for the Services business across three GCC markets, as part of MEA's largest Citi franchise</li><li><b>Regulatory & governance expertise</b> — Direct engagement with central banks, supervisors and policy makers in Kuwait, Qatar and Oman, building rare regulatory advocacy competencies</li><li><b>Innovation & digital agenda</b> — Lead Citi's digital transformation and fintech response in one of the world's most progressive banking markets</li><li><b>Senior leadership network</b> — Build relationships across Citi's MEP leadership, global Services heads, country CCOs, and senior external stakeholders at the highest levels</li><li><b>Integrative thinking development</b> — Navigate complex, multi-dimensional challenges that develop capabilities suited to the most senior global financial leadership roles</li><li><b>Career acceleration</b> — A C15/Director role spanning three markets positions you for accelerated progression toward broader MEA or global Services leadership within Citi</li></ul><b><i>Location flexibility:</i></b><i> This role may be based in Kuwait City or Doha. The final location will be agreed through mutual discussion with the appointed candidate, reflecting Citi's commitment to attracting the very best talent for this leadership position. The role requires regular travel across all three markets</i><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Institutional Sales<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Solution Sales<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About the Role</span><p><span>We’re hiring for one of our clients in the <strong>United States, Europe, and the Gulf region</strong> for a <strong>Business Development Director – BPO</strong>. This is a <strong>remote opportunity</strong> for an experienced business development leader with a strong track record in the BPO industry.</span></p><br><p><span>In this role, you’ll lead business development activities across key international markets, focusing on winning new clients, growing revenue, and supporting business expansion.</span></p><br><p><span>You’ll be responsible for driving the full sales cycle and developing new business opportunities for BPO services, including <strong>customer service, technical support, HRO, and Agentic AI support services</strong>, with a focus on the <strong>healthcare, retail, and telecommunications sectors</strong>.</span></p><br><span>Key Responsibilities</span><ul><li><p><span>Develop and execute business development strategies across the United States, Europe, and Gulf markets.</span></p><br></li><li><p><span>Identify, engage, and acquire new clients within the healthcare, retail, and telecommunications sectors.</span></p><br></li><li><p><span>Build and manage a strong pipeline of qualified business opportunities.</span></p><br></li><li><p><span>Manage the full sales cycle, from prospecting and client meetings to proposals, negotiations, and contract signing.</span></p><br></li><li><p><span>Build and maintain strong relationships with senior decision-makers, strategic partners, and prospective clients.</span></p><br></li><li><p><span>Work closely with internal teams to develop tailored BPO solutions, commercial proposals, and pricing.</span></p><br></li><li><p><span>Lead, coach, and manage the business development team to achieve individual and company targets.</span></p><br></li><li><p><span>Maintain accurate sales forecasts, pipeline updates, and business development performance reports.</span></p><br></li><li><p><span>Represent the company at relevant client meetings, conferences, industry events, and networking opportunities.</span></p><br></li><li><p><span>Monitor market trends and identify new opportunities for growth within the BPO and AI-enabled services landscape.</span></p><br></li></ul><span>Requirements</span><ul><li><p><span>Minimum of <strong>10 years of business development experience</strong>, including strong experience within the <strong>BPO industry</strong>.</span></p><br></li><li><p><span>Proven track record of winning new BPO clients and achieving revenue targets.</span></p><br></li><li><p><span>Strong understanding of BPO services, solutions, and commercial models.</span></p><br></li><li><p><span>Experience selling BPO services to clients in the <strong>United States, Europe, and/or the Gulf region</strong>.</span></p><br></li><li><p><span>Strong understanding of market trends, including the growing role of <strong>AI and Agentic AI within the BPO industry</strong>.</span></p><br></li><li><p><span>Previous experience leading or managing a business development or sales team.</span></p><br></li><li><p><span>Excellent communication, presentation, negotiation, and relationship-management skills.</span></p><br></li><li><p><span>Strong ability to engage and influence senior-level stakeholders and decision-makers.</span></p><br></li><li><p><span>Bachelor’s degree in Business, Marketing, or a related field is preferred.</span></p><br></li></ul><span>Preferred Qualifications</span><ul><li><p><span>An established network of potential clients and senior decision-makers within the target markets.</span></p><br></li><li><p><span>Strong connections within the healthcare, retail, or telecommunications industries.</span></p><br></li><li><p><span>Experience selling multiple BPO service lines, including customer service, technical support, HRO, or AI-enabled support services.</span></p><br></li><li><p><span>Experience working across international markets and managing complex enterprise sales cycles.</span></p><br></li><li><p><span>Strong commercial mindset with the ability to identify, develop, and convert high-value business opportunities.</span></p><br></li></ul><span>What We Offer</span><ul><li><p><span>A <strong>remote working opportunity</strong> with exposure to international markets.</span></p><br></li><li><p><span>The opportunity to play a key role in driving business growth across the United States, Europe, and the Gulf region.</span></p><br></li><li><p><span>A senior leadership position with significant ownership of business development strategy and revenue growth.</span></p><br></li><li><p><span>The opportunity to work with evolving BPO solutions, including AI-enabled and Agentic AI support services.</span></p><br></li><li><p><span>A dynamic environment focused on growth, client acquisition, and market expansion.</span></p><br></li></ul><span>Join Our Team</span><p><span>If you’re an experienced <strong>BPO business development leader</strong> with a proven ability to win new clients, build strong commercial relationships, and drive revenue growth across international markets, we’d love to hear from you.</span></p><br><p><span>Apply today and take the next step in leading business development across the <strong>US, Europe, and Gulf markets</strong>.</span></p><br> </div>