Database administrator DBA Jobs - Capital Governorate (Kuwait) Kuwait
582 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role The In-House Collection Specialist is responsible for overseeing in-house debt collection activities and overseeing in-house collection juniors.</p><p>Responsibilities: Oversee daily soft collection calls and collection processes. Oversee contacting of autopay customers to update their profiles. Oversee the processing of autopay tickets including adding, removing, updating requests as well as overseeing complaints and directly intervening on escalated complaints. Guide and train the in-house collection juniors in all matters related to collection activities ensuring that these are dealt with in a professional and efficient manner. Coordinate with collection agencies and legal firms regarding specific escalated cases where necessary. Coordinate with concerned internal departments regarding collection activities. Establish relevant KPIs related to collection activities and review performance reports, tracking debt collection, understanding key pain points and recommending actionable solutions to the Collections Manager Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately. Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait. Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminate hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Ability to lead, inspire and motivate stakeholders towards a common goal</li><li>Ability to communicate, present and influence all levels of the organization</li><li>Strong expertise in debt collection and debt collection processes</li><li>Understanding of financial accounting and reporting</li><li>Ability to run deep dive financial analyses</li><li>Experience with analytics, financial dashboards and problem structuring</li><li>Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</li><li>Clear ability to understand the dynamics of financial data to extract relevant information</li><li>Experience working independently across a cross-functional team</li><li>Strong problem-solving skills and ability to identify and frame key issues</li><li>Excellent written and verbal communication skills</li><li>Ability to analyze a situation and produce creative, original and useful solutions</li><li>Experience designing KPIs, reports, dashboards</li><li>Strong understanding of telecommunications products, trends and technology markets</li><li>Education Level & Major: Bachelor's Degree required, master's in Finance, Accounting, Business, BI / Data Analyst or a related field</li><li>Years of Experience: +2</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><p>The Senior Java & SQL Developer is responsible for architecting, optimizing, and supporting</p><p>high-performance enterprise applications, with a strong focus on systems handling heavy concurrent</p><p>usage (e.g., student registration platforms). The role ensures system stability under peak loads, resolves performance bottlenecks, and leads database and application tuning initiatives. The position requires deep expertise in Java backend development, SQL optimization, and real-time production</p><p>troubleshooting.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Design and develop scalable, high-performance Java applications.</p></li><li><p>Analyze system behavior under load and perform optimizations.</p></li><li><p>Perform advanced SQL tuning (execution plans, indexing strategies, query refactoring).</p></li><li><p>Identify and resolve performance bottlenecks in application and database layers.</p></li><li><p>Lead troubleshooting of production issues (slow response, timeouts, DB locks).</p></li><li><p>Optimize database structure, queries, and transactions for maximum efficiency.</p></li><li><p>Support and enhance student systems and registration platforms.</p></li><li><p>Work closely with infrastructure teams to tune JVM, connection pools, and servers.</p></li><li><p>Implement caching, load balancing, and performance improvement techniques.</p></li><li><p>Review and improve existing codebase for efficiency and scalability.</p></li><li><p>Maintain clear documentation for systems, fixes, and optimizations.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>Bachelor’s degree in Computer Science, IT, or related field.</p></li><li><p>5+ years experience in Java backend development.</p></li><li><p>Strong hands-on experience with SQL performance tuning and optimization.</p></li><li><p>Proven experience handling high-concurrency or high-traffic systems.</p></li><li><p>Strong knowledge of Java frameworks.</p></li><li><p>Experience with REST APIs and system integrations.</p></li><li><p>Strong analytical and troubleshooting skills in production environments.</p></li></ul><br><p><strong>Preferred Qualifications</strong></p><ul><li><p>Experience with application servers (e.g., WildFly / Tomcat).</p></li><li><p>Experience with JVM tuning (heap, GC, thread pools).</p></li><li><p>Experience with connection pooling and data-source tuning.</p></li><li><p>Familiarity with Linux server environments.</p></li><li><p>Experience with monitoring and logging tools.</p></li><li><p>Experience with student systems / registration platforms.</p></li></ul><br><p><strong>Key Skills</strong></p><ul><li><p>Advanced Java Development (Backend)</p></li><li><p>SQL Performance Tuning & Optimization</p></li><li><p>High-Concurrency System Design</p></li><li><p>Troubleshooting & Root Cause Analysis</p></li><li><p>API Integration & System Architecture</p></li><li><p>Performance Monitoring & Optimization</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position Summary We are looking for a skilled and experienced Automation QA Engineer to join our team in an onsite role. The ideal candidate should have strong expertise in Selenium Automation , API Testing using Postman , and test automation framework development. You will be responsible for ensuring software quality by designing, developing, and executing automated test solutions for web applications and APIs. Key Responsibilities Design, develop, and maintain robust automated test scripts using Selenium WebDriver . Develop and enhance automation frameworks following industry best practices. Execute automated regression, smoke, functional, integration, and end-to-end test suites. Perform comprehensive API testing using Postman , including creating collections, writing test scripts, validating responses, and automating API test execution. Collaborate with developers, business analysts, and product owners to understand requirements and define test strategies. Identify, log, track, and verify software defects using defect management tools. Integrate automated test suites into CI/CD pipelines to support continuous testing. Analyze test results, troubleshoot failures, and provide detailed reports. Participate in Agile ceremonies, including sprint planning, daily stand-ups, reviews, and retrospectives. Continuously improve automation coverage, framework stability, and testing processes. Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 36 years of experience in Software Quality Assurance with a strong focus on Automation Testing. Hands-on experience with Selenium WebDriver is mandatory. Strong experience building and maintaining automation frameworks. Proficiency in Java (preferred) or Python for automation scripting. Strong experience with Postman for API testing , including REST APIs, request validation, environment management, collections, and automated API test execution. Experience with TestNG, JUnit, or similar testing frameworks. Good understanding of API concepts, JSON, REST, and HTTP methods. Experience with Git and version control systems. Familiarity with CI/CD tools such as Jenkins, Azure DevOps, or GitHub Actions. Working knowledge of SQL for database validation. Experience using defect tracking tools such as Jira or Azure DevOps. Strong understanding of SDLC, STLC, and Agile methodologies. Preferred Skills Experience with Selenium Grid or parallel test execution. Experience with Maven or Gradle build tools. Knowledge of Docker or cloud-based test execution environments. Exposure to performance testing tools such as JMeter. ISTQB certification is an advantage. Required Technical Skills Selenium WebDriver Automation Framework Development Java or Python Postman REST API Testing TestNG / JUnit Git Jenkins / Azure DevOps SQL Jira Work Location Onsite - KUWAIT Employment Type Full-time What We're Looking For Strong automation mindset with excellent problem-solving skills. Ability to independently design and execute automation solutions. Excellent communication and collaboration skills. Passion for delivering high-quality software through automation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, Information Technology, or a related field. 36 years of experience in Software Quality Assurance with a strong focus on Automation Testing. Hands-on experience with Selenium WebDriver is mandatory. Strong experience building and maintaining automation frameworks. Proficiency in Java (preferred) or Python for automation scripting. Strong experience with Postman for API testing , including REST APIs, request validation, environment management, collections, and automated API test execution. Experience with TestNG, JUnit, or similar testing frameworks. Good understanding of API concepts, JSON, REST, and HTTP methods. Experience with Git and version control systems. Familiarity with CI/CD tools such as Jenkins, Azure DevOps, or GitHub Actions. Working knowledge of SQL for database validation. Experience using defect tracking tools such as Jira or Azure DevOps. Strong understanding of SDLC, STLC, and Agile methodologies. Preferred Skills Experience with Selenium Grid or parallel test execution. Experience with Maven or Gradle build tools. Knowledge of Docker or cloud-based test execution environments. Exposure to performance testing tools such as JMeter. ISTQB certification is an advantage. Required Technical Skills Selenium WebDriver Automation Framework Development Java or Python Postman REST API Testing TestNG / JUnit Git Jenkins / Azure DevOps SQL Jira What We're Looking For Strong automation mindset with excellent problem-solving skills. Ability to independently design and execute automation solutions. Excellent communication and collaboration skills. Passion for delivering high-quality software through automation.</p><p></p></section>
<ul><li>Accurately input and maintain large volumes of data into various databases and CRM systems, ensuring data integrity and consistency.</li><li>Organize and manage digital and physical filing systems, creating efficient retrieval processes for documents and records.</li><li>Generate routine reports and summaries from database information, highlighting key trends and anomalies for management review.</li><li>Schedule and coordinate meetings, appointments, and travel arrangements, managing calendars and sending out relevant communications.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent; Associate's degree in a related field is a plus.</li><li>Proven experience in data entry or administrative support roles, ideally 1-3 years.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and database software.</li><li>Exceptional typing speed and accuracy, with a keen eye for detail.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Hi, Hope you is doing well. We have an urgent requirement for an Oracle APEX Developer position based in Kuwait ( Arabic Speaking Mandatory)</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Application Development:</strong> Analyse, design, develop, troubleshoot, and debug Oracle APEX applications, tools, data model and database programs.</li><li><strong>Full Stack Ownership:</strong> Collaborate with the team to build and maintain end-to-end web applications.</li><li><strong>Performance Optimization:</strong> Tune SQL queries, identify bottlenecks, and provide recommendations to improve efficiency.</li><li><strong>Root Cause Analysis:</strong> Investigate failures, resolve performance issues, and ensure system reliability.</li><li><strong>Feature Development:</strong> Partner with engineering and product teams to define specifications and deliver new features.</li><li><strong>Web Services:</strong> Design and implement RESTful services and integrations.</li><li><strong>Best Practices:</strong> Guide the team on constraints, standards, and best practices in web platform environments.</li><li><strong>Code Quality:</strong> Maintain clean, organized, and automated codebases.</li><li><strong>Bug Fixing:</strong> Proactively identify and resolve defects and performance issues.</li></ul><p><strong>Requirements</strong></p><ul><li><strong>Experience:</strong> 12+ years in Oracle APEX application development.</li><li><strong>Database Expertise:</strong> Strong command of SQL and PL/SQL, with extensive experience in Packages, Procedures, Functions, Triggers, Views, and Exception handling.</li><li><strong>Web Technologies:</strong> Proficiency in JavaScript, HTML, CSS, Ajax, and jQuery.</li><li><strong>Integration Skills:</strong> Knowledge of JSON/REST web services, Multilingual and JavaScript templates is a plus.</li><li><strong>Performance Tuning:</strong> Hands-on experience in query optimization and tuning activities.</li><li><strong>Collaboration:</strong> Strong teamwork and communication skills, with extensive interaction with end-users for requirements and support.</li><li><strong>Analytical Skills:</strong> Ability to analyze complex problems and deliver innovative solutions.</li><li><strong>Self-Starter:</strong> Motivated to thrive in a rapid application development environment, handling multiple tasks simultaneously.</li><li><strong>Oracle Database:</strong> Minimum version 19c ; preferred version 23ai for advanced features and long-term support.</li><li><strong>Oracle APEX:</strong> Minimum version 24.2 ; preferred version 26.1 for enhanced functionality and modern UI capabilities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Experience:</strong> 12+ years in Oracle APEX application development.</li><li><strong>Database Expertise:</strong> Strong command of SQL and PL/SQL, with extensive experience in Packages, Procedures, Functions, Triggers, Views, and Exception handling.</li><li><strong>Web Technologies:</strong> Proficiency in JavaScript, HTML, CSS, Ajax, and jQuery.</li><li><strong>Integration Skills:</strong> Knowledge of JSON/REST web services, Multilingual and JavaScript templates is a plus.</li><li><strong>Performance Tuning:</strong> Hands-on experience in query optimization and tuning activities.</li><li><strong>Collaboration:</strong> Strong teamwork and communication skills, with extensive interaction with end-users for requirements and support.</li><li><strong>Analytical Skills:</strong> Ability to analyze complex problems and deliver innovative solutions.</li><li><strong>Self-Starter:</strong> Motivated to thrive in a rapid application development environment, handling multiple tasks simultaneously.</li><li><strong>Oracle Database:</strong> Minimum version 19c ; preferred version 23ai for advanced features and long-term support.</li><li><strong>Oracle APEX:</strong> Minimum version 24.2 ; preferred version 26.1 for enhanced functionality and modern UI capabilities.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><strong>Overview</strong> <br> <br> <p> <strong>***This position is physically located in Kuwait in support of LOGCAP***</strong> </p> <p> </p> <p>Under supervision of the <span>Service Desk Supervisor and/or Manager, The Service Desk, Lead will support the Service Desk Supervisor in operating a walk-in and call-in Work Order Reception Desk. This position provides the Service Desk Lead the opportunity to gain experience in supervising, coordinate, and overseeing the daily Service Order Reception Center operation. This position reports to the Service Desk Supervisor and/or Manager and may exercise general supervision of Service Desk Senior and Technicians. Ensures personnel correctly capture data on maintenance work order requests and preventative maintenance inspection forms for upload into the Computer Maintenance Management System. Must have a home-country Driver s License, and be able to acquire a U.S. Government Driver s License</span> </p> <br> <strong>Responsibilities</strong> <br> <br> <p> <em>This position description is subject to change at any time as needed to meet the requirements of the program or company.</em> </p> <ul> <li>Provides appropriate training to Service Desk Seniors and Service Desk Technicians.</li> <li>Provides guidance and assistance to personnel in accomplishing their assigned duties and responsibilities.</li> <li>Ensures excellent customer service in addressing questions, complaints and requests in a tactful manner via telephone, email and face-to-face interaction.</li> <li>Enforces compliance with PWS and all applicable SOPs, PIOPS and IOPS.</li> <li>Ensures the reliability, completeness, and accuracy of the CMMS database.</li> <li>Oversees the preparation of CDRLs and other required/special reports.</li> <li>Monitors and provides work order status information to the Production Control Manager and/or Operations Manager for reporting to higher management</li> <li>Set priorities, plan and organize tasks.</li> <li>May be required to work rotational schedules. Example: Day, Mid or Night shift.</li> <li>May be asked to work at different locations per mission requirements.</li> <li>Plan and provide day-to-day guidance to accomplish the mission.</li> <li>Understand and improve the strengths and weakness of your team.</li> <li>Deal effectively with difficult customers.</li> <li>Anticipate and manage change and make it work for the team.</li> <li>Pay attention to detail, set, enforce and maintain high standards.</li> <li>Obtain further information for incomplete documents.</li> <li>Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.</li> <li>May perform duties as the Service Desk Supervisor during his/her absence.</li> <li>Performs other duties as assigned</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <ul> <li> <strong>Education/Certifications:</strong> <ul> <li>One year related experience may be substituted for one year of education, if degree is required.</li> <li>High School Diploma or equivalency. Some college courses in business or related field preferred.</li> </ul> </li> <li> <strong>OCN Requirements:</strong> <ul> <li>Must be able to obtain Installation Access Card (IAC)</li> </ul> </li> <li> <strong>Experience:</strong> <ul> <li>At least five (5) years of experience in direct customer service communications.</li> <li>Approximately two (2) years of work in a Service Desk or Customer Service environment.</li> <li>Approximately three (3) years of experience in a leadership role.</li> </ul> </li> <li> <strong>Skills:</strong> <ul> <li>Experience of working in a Service Desk or Customer Service environment</li> <li>Must have a good command of the English language in order to provide effective phone, desk-side and email support</li> <li>Previous supervisory, team leading or management experience</li> <li>Ability to work effectively and exercise sound business judgment in a team environment, as well as independently.</li> <li>Demonstrate ability to deal with all employees and external customers while conveying a positive service oriented attitude.</li> <li>Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.</li> <li>Knowledge of principles and processes for providing customer and personal services.</li> <li>Strong interpersonal and negotiation skills.</li> <li>Collaborative work style fostering cooperation and teamwork.</li> <li>Handle confidential company and employee information with complete discretion.</li> <li>Prioritize responsibilities to handle a demanding workload</li> <li>Ability to work under pressure</li> <li>Ability to communicate in English Able to use the language fluently and accurately on all levels normally pertinent to professional needs. Can understand and participate in any conversation within the range of his experience with a high degree of fluency and precision of vocabulary. Would rarely be taken for a native speaker but can respond appropriately even in unfamiliar situations. Errors of pronunciation and grammar are quite rare. Can handle formal interpreting from and into the language.</li> <li>English reading Ability - Able to read all styles and forms of the language pertinent to professional needs. With occasional use of a dictionary, can read all material in his special field including official and professional documents and correspondence. Can read reasonably legible handwriting without difficulty.</li> <li>English writing ability - Can draft official correspondence and reports in a special field. Control of structure, spelling and vocabulary is adequate to convey the message accurately, but style may be quite foreign. All formal writing needs to be edited by an educated native speaker.</li> <li>Intermediate proficiency in Word, Excel, and Outlook applications.</li> <li>High-level organizational and planning skills to efficiently and accurately manage workflow.</li> <li>Ability to read, analyze, and interpret reports and documents</li> </ul> </li> <li> <strong>Supervisory Responsibilities:</strong> <ul> <li>The Service Desk, Lead will have direct oversight of Service Desk, Seniors and Service Desk Technicians.</li> </ul> </li> <li><br></li></ul></div></section>
<p><h4>Division / Project</h4>
<p>KBR’s Sustainable Technology Solutions (STS) group is looking for an HSE Engineer for a 5-year PMC contract for the supply of programme management services with Kuwait Oil Company. The contract serves to support KOC to achieve its objectives of reaching optimum capacity in its oilfields and enhancing its facilities by the most efficient and economical means available.</p>
<p>The contract aims to provide project management, coordination, planning, design, engineering, construction management, contracting, procurement, project controls, and other services for construction of new oil field facilities, upgrading of existing facilities, and transfer of technology.</p>
<h4>Primary Objectives</h4>
<ul>
<li>Coordinate implementation of the KOC PMC safety policies, HSE management system, and project-specific HSE management plans as they apply to the project.</li>
<li>Ensure that the site complies with the relevant HSE legislation and KOC HSE requirements.</li>
<li>Develop and implement the project HSE management system.</li>
<li>Develop and maintain statistical data for the project.</li>
<li>Prepare reports as required for the HSEQ manager.</li>
</ul>
<h4>Responsibilities</h4>
<ul>
<li>Monitor the EPC contractor HSE management system and provide advice and assistance to EPC HSE managers to ensure consistent compliance and reduce risk to project employees and the environment.</li>
<li>Ensure the EPC contractors develop, implement, and maintain a specific project risk management plan.</li>
<li>Ensure EPC contractor subcontractor selection (ITB) processes are developed and implemented timely in accordance with KOC expectations.</li>
<li>Provide advice and guidance to the EPC contractor management team on HSE issues through interpretation of KOC policies and statutory requirements.</li>
<li>Ensure EPC contractors establish and maintain statistical data concerning all matters of health and safety and training programs to provide a basis for further health and safety activities and highlight trends for future action.</li>
<li>Monitor compliance with all Kuwait legislative requirements including dissemination of information to PMC and EPC managers and employees regarding amendments or additions to requirements as they come into effect.</li>
<li>Review EPC contractor safety management system and advise on required changes.</li>
<li>Develop and maintain professional relationships with KOC, regulatory bodies, and EPC contractors to foster the professional image of KBR.</li>
<li>Visit the project site regularly to ensure interest and awareness of HSE is maintained; conduct regular safety talks and safety training sessions relative to the nature of activities being undertaken.</li>
<li>Proactively visit site and, with the EPC contractor, implement safety measures to promote and ensure safe work practices.</li>
<li>Ensure quality safety observation program is implemented and maintained on each site/project and ensure follow-up on findings.</li>
<li>Assist EPC contractor construction management personnel in identifying hazards and in planning and organizing work to maintain a safe working environment.</li>
<li>Assist EPC subcontractor safety advisors and site management in the development and revision of specific site safety programmes.</li>
<li>Maintain an HS&E audit and assessment program for the location.</li>
<li>Carry out regular inspections of work areas with the respective EPC contractor line manager and HSE representative and prepare reports.</li>
<li>Disseminate safety information throughout the workplace via bulletin boards, posters, newsletters, etc.</li>
<li>Assist EPC contractor line management and construction supervisors in accident investigation processes and report accordingly.</li>
<li>Develop and implement safety initiatives to continually improve, achieve, and maintain stated safety performance and objectives.</li>
<li>Ensure HSE safety inductions are undertaken in accordance with the EPC contractor SMS requirements for all new employees of the company and its subcontractors.</li>
<li>Monitor the availability and use of safety apparel and equipment.</li>
<li>Provide advice to EPC subcontractor supervision on the development of project-specific procedures and Job Safety Analysis (JSA) training.</li>
<li>Advise subcontractor supervisory staff and employees in the implementation of strategies to identify and control potential hazards and in the use of the hierarchy of controls.</li>
<li>Ensure all lines of communication on HSE matters remain open and effective between all parties, particularly KOC, KBR, EPC contractors, and their subcontractors.</li>
</ul>
<h4>Qualifications including Required Education, Experience, & Skills</h4>
<ul>
<li>Bachelor’s degree in engineering.</li>
<li>Minimum 8 years total post-graduation experience.</li>
<li>Minimum 5 years oil and gas post-graduation experience.</li>
<li>Minimum 5 years’ experience in an HSE engineer role.</li>
<li>Practical experience with HSE management systems, reporting, and audit procedures.</li>
<li>Ability to develop, update, and maintain in-house procedures.</li>
<li>Must be conversant with local and international safety standards and norms.</li>
<li>Practical experience of design, construction, commissioning, and maintenance aspects of oil and gas installations.</li>
<li>Decarbonization, energy transition, and sustainability knowledge.</li>
</ul>
<p><strong>Belong. Connect. Grow.</strong></p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a senior sales manager, you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Generate and convert new business:</strong> Research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead generation goals.</li>
<li><strong>Build and maintain client relationships:</strong> Serve as the primary contact for assigned market segments, nurturing existing accounts and developing new ones to grow room revenue and overall profitability.</li>
<li><strong>Develop targeted sales strategies:</strong> Analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals.</li>
<li><strong>Lead end-to-end sales process:</strong> Prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue.</li>
<li><strong>Manage booking details:</strong> Coordinate customer requirements including room, food and beverage, and meeting space, and ensure accurate and timely entry of account and reservation information in the hotel’s sales management system.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p>
<h4>What you will do</h4>
<li>Sorts, processes and folds rooms and F&B linens such as sheets, towels, tablecloths, and napkins.</li>
<li>Sorts used linens into appropriate categories for washing. Sorts out stained or torn linen. Loads and unloads driers.</li>
<li>Shakes wet sheets, table linens and napkins prior to ironing in order to spread them out. Feeds washed linens into ironer. Retrieves folded linens and stacks or hangs clean linens as appropriate.</li>
<li>Sorts clean towels, rugs and robes. Uses towel folder and manual folding for bath towels, washcloths, rugs and robes. Places folded product on appropriate rack.</li>
<li>Operates and maintains folding equipment. Reports any problems or deficiencies to manager.</li>
<li>Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact.</li>
<li>Works harmoniously and professionally with co-workers and supervisors.</li>
<li>Assists with responsibilities and duties in the absence or heavy volume in the areas of Valet Dry Cleaning and Housekeeping.</li>
<h4>What you bring</h4>
<li>At least 2 years’ experience in a similar role in a five-star luxury hotel.</li>
<li>Ability to function under pressure.</li>
<li>Display a high work ethic with a sense of responsibility for the role within our team.</li>
<li>Good organizational skills with the ability to work independently.</li>
<h4>What we offer</h4>
<li>Full board shared living accommodation in a high quality, well-resourced compound</li>
<li>Complimentary nights at Four Seasons hotels worldwide</li>
<li>Regular social and sporting events</li>
<li>Paid home leave tickets</li>
<li>Quality employee meals</li>
<li>Free transportation to and from work</li>
<h4>Work authorization</h4>
<p>Hotel will apply for the work authorization for the successful candidate.</p>
<p>We look forward to receiving your application!</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Our culture is fast-paced and ambitious. Our people are our strength and we have a team of diverse, smart thinkers who are encouraged to think creatively and empowered to turn their ideas into actions. To support our ambitious growth, we are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking to eyewa and play a part in driving the company forward on its truly exciting journey. We are hiring for a Sales advisor. This role will report directly to the Store manager and will own all responsibilities relating to the daily operations of the store. You will be responsible for: Utilize all available store resources to meet or exceed store and individual sales targets and KPI targets. - ATV - inspiring customers across categories and upselling any product. - Conversion - showing exceptional brand awareness and welcoming customers at the store entrance. - UPT - promoting our brand to consumers by inspiring them to purchase more of our products. Use the Eyewa GUEST EXPERIENCE to set a standard for customer service, by meeting/exceeding expectations. Being well groomed by adhering to Eyewa uniform policies and standards. Introducing Eyewa Exclusive In House Brands to customers with confidence by seeking knowledge and sharing with peers. Educating your peers on how to improve their customer service behaviors by sharing your own experiences. Promoting the brand culture and living the Eyewa Values by continuously demonstrating them and inspiring others to do the same. Executing and maintaining the store's VM standard based on the brand's guidelines. Complete cash register transactions efficiently, accurately and fast - invoices, refunds and exchanges. Maintaining effective customer data management so that brands/stores can build customer loyalty. Performing the opening and closing procedures of the store in accordance with established procedures. Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tables. Taking delivery of stock and entering the received stock into the system as soon as it arrives. Communicating with the Store Manager regarding stock availability and specific store requirements. Following the procedures and policies of the brand to minimize stock losses on the sales floor and in the stockroom. Conducting and initiating daily stock counts to maintain a balanced inventory report. Resolving customer complaints in a timely manner, and coming up with creative solutions for complex problems.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You will be: 0-1 years experience in a Retail/ Customer Service / Hospitality environment. Flexibility to work shifts / retail hours Ability to execute store operations, focusing on selected functional areas. Confident communicator who excels in verbal communication. An enthusiastic self-starter with a can-do attitude. Being confident in your abilities to take responsibility for the floor in the absence of a supervisor or manager. A person who enjoys training new employees and assisting with store onboarding and inductions. Someone who is collaborative, productive and is respectful towards fellow team members. Passionate about learning and seeking ways to improve on a personal and professional level. Arabic speaking is a plus!</p><p></p></section>
<p>Operation and Maintenance (O&M) of the Digital Small Switch DSS-2A Monitor trunk and circuit outages as well as the administrative terminal and Enhanced Command Console (ECC). Perform direct trunk dialing checks over trunk channels associated with the switch to ensure satisfactory operation of voice circuits (at least once each shift and following any trunk failure). Perform Preventive Maintenance Inspections (PMIs) on the switch and peripheral equipment. Conduct systems checks every 2 hours. Create and update databases in the administrative terminal using information received from users, Raytheon, and DISA. Perform database backups to CD-R discs. Perform database downloads to update switch configurations. Update and print out telephone console information and line strips for users. Fabricate custom interface cables using hand tools and wiring diagrams. Escort individuals requiring access to the Red Switch in the performance of their duties. Ensure that all outages are reported in a timely manner to the DISA GNOSC, NOC-K, TCF, V2X management for tracking in Army Enterprise Service Management Platform (AESMP) ticketing system. Provide hourly status updates to designated agencies regarding outages, etc. Annotate all activities in the Master Station Log (MSL) database. Prepare call detail history reports for DISA and military personnel as directed. Contribute to weekly reports with regard to your additional duties and other assigned tasks. Complete individual timesheets on a daily basis. Check the Regional Cyber Center (RCC) website for accuracy regarding authorized service interruptions (ASIs) and outages. Initiate Quality Control checklists as they pertain to your additional duties. Update training records as needed. Update memorandums and technical drawings (including block diagrams and schematics) as directed. Inventory Communications Security (COMSEC) equipment and document DA Form 2653-R (each shift). Work with military technical monitor(s), Special Security Office (SSO) and other Department of Defense contractors and civilians including local hires in support of the DRSN mission. Interface with technicians from Outside Plant, DPW, FMO etc. regarding installations in support of the DRSN mission. Coordinate with the Raytheon Help Desk for troubleshooting problems that cannot be resolved locally. Contact the Return Merchandise Authorization (RMA) Help Desk in order to obtain an RMA for processing Depot equipment repairs. Performs other duties and assignments as required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Active Top Secret SSBI within the past two years.</li><li>Individual must be eligible for Sensitive Compartmentalized Information (SCI) Access.</li><li>High School Diploma required.</li><li>Bachelor s Degree in IT or related field preferred.</li><li>Cardiopulmonary Resuscitation (CPR) ( Provided by contract )</li><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree.</li><li>Seven years experience in Communications-Electronics Maintenance functions: installation, troubleshooting and repair of electronic communications equipment.</li><li>Use of phone Digital sender, and desktop computer in a fast-paced office environment is desirable.</li><li>A working knowledge of Microsoft Office software is required.</li><li>Must be able to work rotating shift schedules which provide 24-hour day/7-day week coverage.</li><li>Military or civilian technical training course of six (6) months or more is required.</li><li>This should be followed by a minimum of 24 months of on-the-job training (OJT).</li><li>A certificate of completion will suffice until verification of the training on your DD-214 can be completed.</li><li>Experience with a customer service-oriented company</li></ul>
<p><h4>Project</h4>
<p>KBR’s Sustainable Technology Solutions (STS) group is looking for a Lead HSE Engineer to support HSE function on PMC Project with Kuwait Oil Company in Kuwait.</p>
<h4>Summary section</h4>
<p>The Lead HSE engineer will coordinate implementation of the KOC PMC Safety policies, HSE Management System and project specific HSE Management Plans as they apply to the project.<br>
He will ensure that the site complies with the relevant HSE legislation and KOC HSE requirements.<br>
He will develop and implement the project HSE MS.<br>
He will develop and maintain statistical data for the project and prepare reports as required for the KBR KOC PMC HSEQ Manager.</p>
<h4>Mandatory qualifications including required education, experience, & skills:</h4>
<ul>
<li>Bachelor degree in engineering</li>
<li>Minimum 12 years total post-graduation experience</li>
<li>Minimum 8 years oil & gas post-graduation experience</li>
<li>Minimum 5 years’ experience in a Lead HSE Engineer role</li>
<li>Practical experience of design, construction, commissioning and maintenance aspects of oil/gas installations</li>
<li>Practical experience with HSE management systems, reporting and audit procedures</li>
<li>Excellent written coordination and verbal communication skills</li>
<li>Ability to develop, update and maintain in-house procedures</li>
<li>Must be conversant with local and international safety standards and norms</li>
<li>Must possess two or more HSE certifications (certified courses) in General Industrial Safety, Construction Safety, Environmental Management, Industrial Hygiene, ISO 14001 / OHSAS 18001 Lead Auditor, NEBOSH, ICertOSH, ASSE Certificate in Global Safety Management or equivalent courses</li>
</ul>
<h4>Responsibilities:</h4>
<ul>
<li>Monitor the EPC contractor HSE Management System and provide advice and assistance to EPC HSE managers so they comply in a consistent way to reduce the risk to the project employees and the environment</li>
<li>Ensure the EPC contractors develop, implement and maintain a specific project Risk Management Plan</li>
<li>Ensure EPC contractor subcontractor selection (ITB) processes are developed and implemented on a timely basis in accordance with KOC expectations</li>
<li>Provide advice and guidance to the EPC contractor management team on HSE issues through the interpretation of KOC policies and statutory requirements</li>
<li>Ensure EPC contractors establish and maintain statistical data concerning all matters of health and safety, training programs with which to provide a basis for development of further health and safety activities, to highlight trends for future action</li>
<li>Monitor compliance with all Kuwait legislative requirements including the dissemination of information to PMC and EPC managers and employees regarding amendments/additions to requirements as they come into effect</li>
<li>Review EPC contractor Safety Management System and advise of required changes</li>
<li>Develop and maintain professional relationships with KOC, regulatory bodies and EPC contractors to foster the professional image of KBR</li>
<li>Visit the project site on a regular basis to ensure interest and awareness of HSE is maintained, conduct regular safety talks and safety training sessions relative to the nature of activities being undertaken</li>
</ul>
<p>Other key activities shall include but not be limited to the following:</p>
<ul>
<li>Pro-actively visit site and with the EPC contractor implement safety measures - promote/ensure safe work practices</li>
<li>Ensure quality safety observation program is implemented and maintained on each site/project and ensure follow up on findings</li>
<li>Assist EPC contractor construction management personnel in identifying hazards and in planning and organizing the work such that a safe working environment is maintained</li>
<li>Assist EPC sub-contractor Safety advisors and site management in the development and revision of specific site safety programmes</li>
<li>Maintain a HS&E audit and assessment program for the location</li>
<li>Carry out regular inspections of the work areas with the respective EPC contractor line manager and/or HSE representative and prepare reports</li>
<li>Disseminate safety information throughout the workplace via bulletin boards, posters, newsletters etc.</li>
<li>Assist EPC contractor line management and/or construction supervisors in accident investigation process and report accordingly</li>
<li>Develop and implement safety initiatives to continually improve, achieve and maintain stated safety performance and objectives</li>
<li>Ensure HSE safety inductions are undertaken in accordance with the EPC contractor SMS requirements for all new employees of the company and its subcontractors</li>
<li>Monitor the availability and use of safety apparel and equipment</li>
<li>Provide advice to the EPC subcontractor supervision on the development of project specific procedures and Job Safety Analysis (JSA) training</li>
<li>Advise subcontractor supervisory staff and employees in the implementation of strategies to identify and control potential hazards and in the use of the hierarchy of controls</li>
<li>Ensure all lines of communication on HSE matters remain open and effective between all parties particularly KOC, KBR, EPC contractors and their sub-contractors</li>
</ul>
<p>Decarbonization – Energy transition – Sustainability<br>
Belong. Connect. Grow. with KBR!</p></p><p></p>
<p>The AVP Operations supports the department in meeting/exceeding Net Operating Income (NOI) projections, maintaining the physical condition of the asset, and ensuring compliance with legal requirements and URC policies/procedures . Through rigorous oversight of property operations, and proactive engagement with tenants, contractors, and regulatory bodies, the AVP Operations ensures that the asset delivers optimal returns, maintains superior condition, and provides an exceptional experience for all stakeholders.</p><p>Assisting the line manager in formulating the department strategy, improving performance, procuring material and resources, and securing compliance Implementing the strategic business plan for the properties to drive footfall at the property(s) with the aim of attaining the company rent/revenue targets and profitability. Develops the annual capital expenditure and operating budgets for assigned property(s), and continuously monitors performance against budget. Operates property(s) in accordance with the management contracts and approved annual budget. Ensures all Property Management policies, procedures and operations are executed to standard. Creating schedules, managing personnel, communicating with clients, and working with project managers to overcome challenges. Assuring day to day tasks and operations are efficient and effective to increase team productivity. Provide regular reports to monitor the property s performance against benchmarks such as footfall, sales, revenue targets, budget forecasts, operating costs, utilities etc., including competitors activity and other reports as directed by the VP. Conducts full property inspection on a regular basis, initiates appropriate actions under the guidance of the URC leadership and creates related reports for management. Maintains a strong relationship with contractors and facility management companies to obtain excellent service at optimum rates, regularly reviews contracts and performance, addresses issues, and negotiates new contracts as needed. Ensures that the quality of soft services at the property is up to standards. Oversees all repair and maintenance work by maintaining a strong relationship with the Facility Management team and monitoring the quality of all repairs and maintenance. Ensures regular as well as preventative maintenance is scheduled, completed and within the budgetary and operational expectations. Ensures all signed lease agreements are on record and their terms are being implemented through proactive communication and compliance. Maintains up-to-date investor documentation such as insurance, commercial license, signage license, franchise license and any other local documentation on record. Oversees all contacts with the tenants to maintain a high level of satisfaction by ensuring that the tenants needs are understood and fulfilled, their requests are being responded to, and their activities in regards the lease requirements are being monitored. Continuously reviews tenant accounts, monitors the collection process, and actively engages in resolving collection issues and disputes. Ensures the effectiveness of rent collection and revenue security systems. Oversees all cases where payments are not made and escalates to URC Leadership to take legal measurements when necessary. Ensure compliance with all legislations governing the property management function including. but not limited to, rent and leasing guidelines, occupational health, and safety law. Ensures all vendors and contractors comply with the established health and safety policy, and immediately address any infractions, hazardous conditions, or damaged equipment. Builds strong relationships with municipal authorities, Fire Department, MOI and other Government and non-government organizations that need to be leveraged for the effective operation of the Centre. Maintains the highest level of awareness of the status of property in the portfolio and market conditions in the area. Participates and provides inputs in various control, governance, and advisory committees, as applicable to the role. Ensures tenants files are consistent with URC policies and procedures and maintains a proper filing of all hard and soft copy documentation and correspondence. Creates and maintains a database of all past, current, and future tenants for archiving and records purposes. Inspects the property s security standards, cleaning and maintenance issues and reports it to providers. Coordinates with Leasing Executives to ensure that all leases and renewal agreements are signed by the property owners or lesser in compliance with existing contracts and organization guidelines. Responsible for inspecting the property prior to leasing and notes its condition prior to the tenants moving in. Ensures that all property repair and maintenance programs are executed within budget, which will efficiently sustain a high level of tenant satisfaction and aesthetic standards. Performs other responsibilities and tasks as required or as directed by the line manager.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in relevant field Strong English and Arabic language skills (written and spoken) 10+ years Previous experience in commercial real estate operations, sales and leasing in a real estate organization of similar scope and size</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Performs a variety of clerical duties involved in greeting and directing patients, providing information, attending telephone inquiries. Records appropriate patient data on their assigned area. Files and maintain appropriate documents (e.g. patient files, logbooks, registers, etc.) as agreed in the departmental policy. Arrange follow-up and/or admission as required; and provides documentation. Liaise with other units of the hospital for the timely and accurate performance of duties and functions. Provide routine information and enquiry service. To assemble and process records as per the established procedures. Collects and compile relevant statistics. Maintains confidentiality of patient information and prevent disclosure to unauthorized persons. Works on rotating shifts/areas as required; and may collect cash as necessary. Participates in training, evaluation and continuing education of the department and hospital at large. Must strictly adhere to the chain of command as per established organizational matrix. Adheres to good customer service practices. Carries out other duties as required by the reporting manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High School education.</li><li>Bilingual (English and Arabic) with good communication skills.</li><li>Basic computer knowledge.</li><li>At least one-year relevant experience.</li><li>Preferred medical sector experience.</li></ul><p></p></section>
<p>Employee will be part of the Deployment Pool and will be required to support deployments to various CONUS/OCONUS locations as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Prepares weekly, monthly, quarterly, and annual utilization schedules for maintenance. Maintains proficiency in operations of the USAF Maintenance Information System including Core Automated Maintenance System (CAMS), Centralized Engine Management System (CEMS), and other maintenance management database library programs. Maintains equipment records in library files. Collects, reviews, and files documented information for planning and scheduling of various maintenance activities. Ensures accurate documentation is maintained for aircraft engines, munitions, missiles, AGE configurations, Time Compliance Technical Orders, time change items, and special inspections. USAF equivalent position is Aircraft Scheduling & Documentation Apprentice.</p><p>Essential Responsibilities:</p><ul><li>Assist in the preparations of the weekly, monthly, quarterly, and annual utilization schedules for maintenance.</li><li>Will oversee TCTO process for completion and proper documentation with IMDS and/or CEMS.</li><li>Maintains assigned aircraft/equipment records in database library files within IMDS and/or CEMS.</li><li>Assists in the collection, review, and filing of documented information for planning and scheduling of RPA maintenance activities.</li><li>Ensure accurate documentation is maintained for aircraft engines, munitions, missiles, AGE configurations, Time Compliance Technical Orders, time change items, and special inspections.</li><li>Performs all other duties as assigned or requested.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Must have High School diploma or have completed relevant military and/or vocational technical school curriculum.</li><li>Minimum of one-year actual Aircraft Plans & Scheduling experience required.</li><li>Must possess basic planning and organizational skills.</li><li>Must be able to work under deadlines with minimal supervision.</li><li>Must be able to gain/maintain CEMS access for Engine Management purposes.</li><li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li><li>Must be able to Deploy to Forward Locations (other countries) as Directed by the Government.</li><li>Must be able to lift, carry and/or wear Military Issued Equipment in excess of 50 pounds for extended periods.</li><li>Must be able to speak, read, write, and understand English.</li><li>Must submit updated SF-86 within 30 days of hire start date.</li><li>Must have had an Active Secret US Government Clearance within the last 12 months. Note: US citizenship is required to obtain a Secret clearance.</li><li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li><li>Must have a current/active U.S. Driver s License.</li><li>Must be able to acquire and maintain a valid flight-line Government Driver s License.</li><li>Must have valid U.S. Passport with a minimum of two years remaining with at least two facing pairs (four total) of blank Visa pages.</li><li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Operational Duties</p><ol><li><p>Participates in the development of multi-disciplinary collaborative teams, and drives them to plan, formulate and agree comprehensive quality procedures.</p></li><li><p>Supports clinical services and Hospital accreditation activities; conducts accreditation orientation sessions, audits, maintains appropriate data, monitors standards & regulations to identify deficiencies and recommends activities to meet standards.</p></li><li><p>Coordinates Internal (clinical and support function) Audit process; prepares schedules, reports and helps in setting corrective action plan.</p></li><li><p>Reviews Patient complains and conducts Clinical Case reviews (care /negligence) for root cause analysis in order to facilitate effective resolutions.</p></li><li><p>Reviews and monitors Adverse Occurrence Reporting (AOR) for identification of actual and potential risks.</p></li><li><p>Recommends corrective and proactive methods for improvement; Issues AOR analysis &recommendations for improvement reports as assigned.</p></li><li><p>Conducts quarterly Quality awareness sessions.</p></li><li><p>Aides departments for the development of critical hospital plan (Disaster plans) and other accreditation requirements e.g. FMEA & RCA</p></li></ol><p>Training/Improvement Activities</p><ol><li><p>Identifies process improvement requirements and ensures availability of updated internal processes that helps departments in delivery of patient care according to required standards.</p></li><li><p>Identifies non-compliance to established process standards, suggests improvement actions and reports to Manager - QSM</p></li><li><p>Identifies training needs (clinical) for Hospital staff, plans and delivers training according to the need and requirements.</p></li><li><p>Educates and conducts process trainings for Hospital staff in performance improvement concepts, principles, methodologies and clinical audits.</p></li><li><p>Participates in clinical services and Hospital-wide performance improvement activities (e.g., performance improvement projects, clinical pathways, Clinical guidelines & benchmarking).</p></li><li><p>Participate in committees, task forces and teams related to the Hospital’s performance improvement plan, as directed.</p></li></ol><p>General Duties</p><ol><li><p>Tracks and monitors organizational Quality indicators.</p></li><li><p>Reviews the applicability of policies developed by clinical/non clinical departments and ensures implementation.</p></li><li><p>Participates in educational programs and in-service meetings.</p></li><li><p>Attends meetings as required.</p></li><li><p>Performs all additional assignments as requested by the Manager-QSM</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION: MBBS/ Registered Nurse or Bachelor’s Degree in a related healthcare discipline.
Certified Professional in Healthcare Quality (CPHQ)/ American Society of Quality (ASQ) certification or international equivalent preferred.
</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><em>This position description is subject to change at any time as needed to meet the requirements of the program or company.</em></p> <ul> <li>Provides appropriate training to Service Desk Seniors and Service Desk Technicians.</li> <li>Provides guidance and assistance to personnel in accomplishing their assigned duties and responsibilities.</li> <li>Ensures excellent customer service in addressing questions, complaints and requests in a tactful manner via telephone, email and face-to-face interaction.</li> <li>Enforces compliance with PWS and all applicable SOPs, PIOPS and IOPS.</li> <li>Ensures the reliability, completeness, and accuracy of the CMMS database.</li> <li>Oversees the preparation of CDRLs and other required/special reports.</li> <li>Monitors and provides work order status information to the Production Control Manager and/or Operations Manager for reporting to higher management</li> <li>Set priorities, plan and organize tasks.</li> <li>May be required to work rotational schedules. Example: Day, Mid or Night shift.</li> <li>May be asked to work at different locations per mission requirements.</li> <li>Plan and provide day-to-day guidance to accomplish the mission.</li> <li>Understand and improve the strengths and weakness of your team.</li> <li>Deal effectively with difficult customers.</li> <li>Anticipate and manage change and make it work for the team.</li> <li>Pay attention to detail, set, enforce and maintain high standards.</li> <li>Obtain further information for incomplete documents.</li> <li>Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.</li> <li>May perform duties as the Service Desk Supervisor during his/her absence.</li> <li>Performs other duties as assigned</li> </ul> <p><strong>Qualifications<br><br> </strong></p><ul> <li style=""><strong style="font-weight: bold;">E</strong>ducation/Certifications: <ul style=""> <li>One year related experience may be substituted for one year of education, if degree is required.</li> <li>High School Diploma or equivalency. Some college courses in business or related field preferred.</li> </ul> </li> <li style="">OCN Requirements: <ul> <li>Must be able to obtain Installation Access Card (IAC)</li> </ul> </li> <li style="">Experience: <ul> <li>At least five (5) years of experience in direct customer service communications.</li> <li>Approximately two (2) years of work in a Service Desk or Customer Service environment.</li> <li>Approximately three (3) years of experience in a leadership role.</li> </ul> </li> <li style="">Skills: <ul> <li>Experience of working in a Service Desk or Customer Service environment</li> <li>Must have a good command of the English language in order to provide effective phone, desk-side and email support</li> <li>Previous supervisory, team leading or management experience</li> <li>Ability to work effectively and exercise sound business judgment in a team environment, as well as independently.</li> <li>Demonstrate ability to deal with all employees and external customers while conveying a positive service oriented attitude.</li> <li>Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.</li> <li>Knowledge of principles and processes for providing customer and personal services.</li> <li>Strong interpersonal and negotiation skills.</li> <li>Collaborative work style fostering cooperation and teamwork.</li> <li>Handle confidential company and employee information with complete discretion.</li> <li>Prioritize responsibilities to handle a demanding workload</li> <li>Ability to work under pressure</li> <li>Ability to communicate in English Able to use the language fluently and accurately on all levels normally pertinent to professional needs. Can understand and participate in any conversation within the range of his experience with a high degree of fluency and precision of vocabulary. Would rarely be taken for a native speaker but can respond appropriately even in unfamiliar situations. Errors of pronunciation and grammar are quite rare. Can handle formal interpreting from and into the language.</li> <li>English reading Ability - Able to read all styles and forms of the language pertinent to professional needs. With occasional use of a dictionary, can read all material in his special field including official and professional documents and correspondence. Can read reasonably legible handwriting without difficulty.</li> <li>English writing ability - Can draft official correspondence and reports in a special field. Control of structure, spelling and vocabulary is adequate to convey the message accurately, but style may be quite foreign. All formal writing needs to be edited by an educated native speaker.</li> <li>Intermediate proficiency in Word, Excel, and Outlook applications.</li> <li>High-level organizational and planning skills to efficiently and accurately manage workflow.</li> <li>Ability to read, analyze, and interpret reports and documents</li> </ul> </li> <li style="">Supervisory Responsibilities: <ul> <li>The Service Desk, Lead will have direct oversight of Service Desk, Seniors and Service Desk Technicians.</li> </ul> </li> <li style="">Working Conditions: <ul> <li>Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit.</li> <li>Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months).</li> <li>Includes some industrial production environment conditions as well.</li> </ul> </li> <li style="">Physical Requirements: <ul style=""> <li style="">Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.</li> <li style="">Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents.</li> <li style="">Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices.</li> <li style="">Must comply with all Fire and Safety Regulations and post policies.</li> </ul> </li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education/Certifications:</strong> </p><ul> <li>One year related experience may be substituted for one year of education, if degree is required.</li> <li>High School Diploma or equivalency. Some college courses in business or related field preferred.</li> </ul> <p></p> <p><strong>OCN Requirements:</strong> </p><ul> <li>Must be able to obtain Installation Access Card (IAC)</li> </ul> <p></p> <p><strong>Experience:</strong> </p><ul> <li>At least five (5) years of experience in direct customer service communications.</li> <li>Approximately two (2) years of work in a Service Desk or Customer Service environment.</li> <li>Approximately three (3) years of experience in a leadership role.</li> </ul> <p></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>This position is contingent upon contract award. A secret security clearance is required. If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced Multifunctional Field Technical Support Professional Clearance: Active DoD Secret Clearance Work Schedule: Onsite daily with regional travel. Role Overview: The CONUS Biometric Field Systems Technician supports the installation, maintenance, repair, and operational readiness of Biometric Collection Capability (BCC) systems across military installations. This role involves direct field support for biometric hardware and software systems, ensuring reliable performance in both mobile and static environments in support of Army Total Package Fielding (TPF) and associated lifecycle sustainment activities. Travel is required.</p><p>General Skillset</p><ul><li>Experience with Microsoft Office</li><li>Verbal and written communication skills</li><li>Ability to work both collaboratively and individually</li><li>Critical Thinking Skills</li><li>Ability to give presentations and briefings as needed</li></ul><p>Specific Skillset</p><ul><li>Install, configure, and field BCC devices at various military locations, including mobile and fixed-site systems</li><li>Support Army Total Package Fielding (TPF) activities, including New Equipment Fielding (NEF), New Equipment Training (NET), Platform Integration (PI), and Technical Field Support</li><li>Perform routine maintenance, diagnostics, troubleshooting, and repairs of biometric hardware and software systems to ensure optimal performance</li><li>Provide on-site and remote technical support to end users, including responding to help desk tickets, phone calls, and email requests</li><li>Diagnose and resolve software and hardware technical issues across biometric collection systems and supporting infrastructure</li><li>Assist in the collection, processing, and management of biometric data, ensuring accuracy, integrity, and compliance with applicable standards and regulations</li><li>Maintain detailed and accurate records of installations, maintenance actions, repairs, and system configurations</li><li>Deliver user training on the operation and maintenance of biometric equipment to ensure effective system utilization</li><li>Travel to CONUS and OCONUS military installations and field locations as required to support deployments and sustainment operations</li><li>Support data entry, system updates, and operational reporting using Android and Windows-based systems</li><li>Utilize knowledge of databases and networking fundamentals to support system connectivity and performance</li><li>Must adhere to the company's AS9100 and QMS policies, procedures, and guidelines</li><li>Other duties as assigned</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in a relevant discipline or two (2) additional years of relevant experience</li><li>Five (5) years of relevant experience providing technical support</li><li>Experience supporting Army Total Package Fielding (TPF) processes, including NEF, NET, PI, and Technical Field Support</li><li>Hands-on experience installing, maintaining, and repairing electronic and mechanical systems</li><li>Proficiency in operating Android and Windows-based systems</li><li>Experience with data entry, technical documentation, and help desk/ticketing systems</li><li>Knowledge of basic networking concepts and database systems</li><li>Familiarity with biometric technologies, including fingerprint, iris, facial, and voice recognition systems</li><li>Strong troubleshooting skills for both software and hardware environments</li><li>Ability to travel frequently to support field operations</li><li>Experience supporting military or government biometric systems or other mission-critical fielded systems</li><li>Familiarity with mobile biometric collection devices and ruggedized field equipment</li><li>Experience providing end-user training in operational environments</li><li>Strong organizational skills with attention to detail in documentation and reporting</li></ul><p></p></section>
<ol><li><p>Develop, maintain, and enhance company software and web applications.</p></li><li><p>Design and implement new modules and features using modern development frameworks.</p></li><li><p>Collaborate with the team to build AI-powered solutions and software products.</p></li><li><p>Utilize AI tools such as ChatGPT, Gemini, GitHub Copilot, and Cursor to improve development efficiency and code quality.</p></li><li><p>Write clean, scalable, and maintainable code following best practices.</p></li><li><p>Work with databases, APIs, and backend services to build robust applications.</p></li><li><p>Troubleshoot, debug, test, and optimize software for performance and reliability.</p></li><li><p>Participate in software planning, code reviews, and technical discussions.</p></li><li><p>Stay updated with emerging technologies and contribute innovative ideas to future AI and software projects.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>2–5 years of experience in Software Development.</p></li><li><p>Strong knowledge of Web Application Development.</p></li><li><p>Good understanding of programming fundamentals, data structures, and database concepts.</p></li><li><p>Experience working with frontend and/or backend technologies.</p></li><li><p>Familiarity with REST APIs and modern development workflows.</p></li><li><p>Basic to intermediate knowledge of AI tools, including ChatGPT, Gemini, GitHub Copilot, and Cursor.</p></li><li><p>Strong analytical, logical thinking, and problem-solving skills.</p></li><li><p>Passion for software development and Artificial Intelligence.</p></li><li><p>Self-motivated, quick learner, and able to work effectively in a collaborative environment.</p></li><li><p>Excellent communication and teamwork skills.</p></li></ol>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Monitor security alerts and logs from various sources to promptly detect and triage potential security incidents, prioritizing based on severity and impact. Conduct in-depth investigations into security incidents, employing digital forensics techniques and tools to analyze evidence, identify root causes, and determine the extent of compromise. Take immediate action to contain security incidents, prevent further unauthorized access, and eradicate malicious activity from affected systems and networks. Perform forensic analysis on compromised systems, networks, and digital artifacts to gather evidence, reconstruct events, and support incident response efforts. Proactively search for indicators of compromise (IOCs), anomalous behavior, and emerging threats within organizational environments to detect and mitigate potential security breaches. Collaborate closely with cross-functional teams, including IT, security operations, legal, and senior management, to coordinate incident response activities and communicate effectively throughout the incident lifecycle. Prepare detailed incident reports documenting findings, actions taken, and lessons learned from security incidents for internal stakeholders, regulatory compliance, and potential legal proceedings. Conduct post-incident analysis and lessons learned sessions to identify areas for improvement in incident response processes, procedures, and controls. Stay abreast of the latest cyber threats, attack techniques, and security technologies through ongoing training, knowledge sharing, and participation in industry forums and communities. Ensure compliance with relevant regulatory requirements, industry standards, and organizational policies related to incident response, data protection, and cybersecurity. Perform trend analysis on events and incidents to identify and characterize threats. Conduct open-source research to identify commercial exploits or vulnerabilities, including Zero-Day threats, necessitating prompt response actions. Prepare comprehensive formal reports and presentations tailored for both technical and executive audiences. Configure and optimize software and hardware-based detection and prevention mechanisms. Assist in Computer Defense Assistance Program (CDAP) missions as requested by clients. Stay abreast of the latest cybersecurity threats, technologies, and best practices. Collaborate with cross-functional teams to elevate the overall cybersecurity posture. Maintain current knowledge of relevant compliance requirements and ensure adherence. Mentor and provide guidance to junior team members. Collaborate with external organizations and agencies to share threat intelligence and enhance collective cybersecurity capabilities. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Security Clearance: Requires an active Top Secret Clearance with SCI</p><p>Education / Certifications: One year of related experience may be substituted for one year of education if degree is required. Associate's degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline Environment (BE) certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><p>BASELINE: Cisco: CyberOps Professional Cisco: CCNA: Certified Network Associate - Security CompTIA: Cloud+ ce CompTIA: CySA+ ce: Cybersecurity Analyst CompTIA: PenTest+ CyberSec: CFR: First Responder EC-Council: CEH: Certified Ethical Hacker EC-Council: CHFI: Certified Hacking Forensic Investigator GIAC: GCFA: Certified Forensic Analyst: Certified Forensic Analyst GIAC: GCIA: Certified Intrusion Analyst GIAC: GCIH: Certified Incident Handler ( Cannot be used as a dual qualifier ) GIAC: GICSP: Industrial Cyber Security Professional</p><p>COMPUTING ENVIRONMENT (CE): EC Council: CIH: Certified Incident Handler GIAC: GCFA: Certified Forensic Analyst GIAC: GCIA: Certified Intrusion Analyst GIAC: GCIH: Certified Incident Handler ( Preferred ) ( Cannot be used as a dual qualifier ) GIAC: GCWN: Certified Windows Security Administrator GIAC: GDAT: Defending Advanced Threats GIAC: GREM: Reverse Engineering Malware GIAC: GSEC: Security Essentials Offensive Security: Certified Expert Offensive Security: Certified Professional</p><p>Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Business Information Systems discipline for three years general experience. At least five (5) years of practical experience working with various data (network and system) technologies, with a minimum of two of those years focused on information systems security, cyber threats and SIEM event analysis. Experience with a customer service-oriented company.</p><p>Skills & Technology Used: Ability to troubleshoot servers and infrastructure equipment. Ability to assess networking requirements and provide solutions. Ability to make accurate and independent decisions under pressure. Ability to perform comfortably in a fast-paced, deadline-oriented work environment. Ability to successfully execute many complex tasks simultaneously. Visualization of quantitative (numerical) or qualitative information. Excellent interpersonal, organizational, written, verbal communication, and briefing skills. Excellent analytical and problem-solving skills. Threat Intelligence and visualization technologies. Security enclave engineering.</p><p></p></section>