Contract Representative Jobs in Kuwait
509 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As Store Business Navigation and Operations (BNO) you use knowledge of IKEA and local market to work together with the store management team and BNO team, in an inspiring and supportive way. You work together to ensure that the store is steered towards growth, optimal performance and sustained long term profitability in line with the IKEA objectives and be a business partner in strategic and operational development, closely connected to the business and contributing to improved customer experience. Accountable for overall availability, quality of logistics and service operations while being an active partner in the store commercial and business planning process. Navigate the growth of IKEA retailing and steer the business towards sustained long-term profitability. Provide accurate, relevant and user-friendly business information for effective decision-making. Analyze business information and identifying business opportunities. Be an active business partner and contribute to business development initiatives. Establish follow-up mechanisms for projects. Work with other functions to assure the alignment of business information. Secure the business steering process works well in the store and that the store management is working towards agreed upon goals. Lead and develop leaders and teams in the areas of responsibility of the BNO function. Identify and develop talents and secure succession planning. Lead the store Business Plan process together with the store manager and management team and proactively working with local market data to understand people s life at home and our customers experience in our different touch points to provide relevant insight. Drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders when setting goals. Together with the commercial team identify commercial opportunities and promote the use of business case thinking when evaluating and acting on these. Provide a safe and secure environment for our customers, suppliers and co-workers. Secure implementation of relevant rules and guidelines in the areas of risk and compliance. Supporting the management team to create Actions Plans for their areas of responsibility. These are based on the store business plan, agreed goals and Key Performance Indicators (KPIs). Take responsibility to summarize and communicate our Financial Goals (including P&L) to ensure that they are agreed, communicated and clearly understood by everyone. Proactively working to develop the Scenario Plans based on how we will take fast action if the performance is better or worse than planned. You ensure these scenarios are well documented, realistic and communicated. Driving the follow-up process to ensure we focus on delivering the business plan. You support your colleagues to achieve their goals. Responsible for co-coordinating and agreeing updated forecasts throughout the year. You ensure the Business navigation team at Service Office is updated. Responsible for securing that the costs are in line with goals and to highlight deviations and potentials, in order that we can take action to achieve our goals. Encourage your team and colleagues to discover even more effective and cost-conscious ways of working to make us quicker, leaner and simpler, and through this lower our cost structure. Negotiate cost effective contracts with external service providers under your direct responsibility and support your colleagues to do the same, always using the tools and competence provided by Indirect Material & Services (IMS). When you do this, you always consider the sustainability aspect and the environmental impact. Work with your colleagues to analyze benefits, costs and investments and develop business cases. You do this to ensure that we invest in projects that give a good return on investment, exceeding our customers expectations, whilst securing our long-term profitability. Communicate relevant business information and goals to managers and co-workers, in a way which engages and inspires them to create meaningful actions to achieve our agreed goals.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>BSc or MSc in Finance or Business Controlling</li><li>Previous experience in a Business Controlling/commercial role with proven strong analytical and numerical skills</li><li>A thorough understanding of the profit and loss and key performance measurements that we use to plan, follow up and steer the business</li><li>Proven record of consistently meeting agreed budgets and goals and working on plans over a number of years.</li><li>Setting and implementing action goals and providing clear direction and following up goals</li><li>Ability to develop knowledge of the national and global market and business conditions, and take commercial decisions based on this information</li><li>Ability to communicate confidently and clearly in English, both verbally and in writing</li><li>Experience of working in a fast-paced retail environment</li><li>Experience and interest in retailing and/or home furnishing</li><li>Experience of leading and managing a team preferably gained in retailing and/or sales</li><li>High level of proficiency in Microsoft Office applications (especially Excel)</li><li>Experience of adapting to different styles of working to get the best out of all the team (situational leadership)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for operating and maintaining power generation and aircraft arresting systems in accordance with the performance work statement. Operation and maintenance services inlude, but are not limited to: catapults, arresting gear, and associated mechanical, hydraulic, and control systems involved primarily in aircraft takeoff and landing operations. Duties include installing and maintaining visual landing aids; testing and maintaining launch and recovery equipment using electric and mechanical test equipment and hand tools; activating airfield arresting systems, such as crash barriers and cables, during emergency landing situations; directing aircraft launch and recovery operations using hand or light signals; and maintaining logs of airplane launches, recoveries, and equipment maintenance. Provide operation, maintenance, inspection, and repair of power generation systems and equipment such as diesel generators and light carts.</p><p><strong>Major Responsibilities:</strong> Installs, removes, and operates electrical power generating and control systems, automatic transfer switches, aircraft arresting systems, and associated equipment. Checks equipment for serviceability. Positions equipment such as gasoline and diesel engines, generators, switchgears, air compressors, and other power generating auxiliary equipment. Installs, positions, rewinds, and pretensions aircraft arresting systems. Certifies aircraft arresting systems as required. Checks installed equipment to ensure compliance with publications, policies, and directives. Inspects, tests, and services component systems such as safety, fuel, lubrication, cooling, air pressure, pumps, regulators, governors, and accessory equipment. Observes and interprets instruments such as ammeters, voltmeters, frequency meters, synchro scopes, automatic temperature and pressure recorders, and engine oil, fuel, and coolant gauges. Adjusts engine generator systems to maintain proper voltage, current frequency, and synchronization. Synchronizes multiple generators. Operates high and low voltage switches, circuit breakers, rheostats, and other controls on switchgear and distribution panels. Performs electrical power control and distribution functions. Maintains, modifies, and repairs electrical power generating and control systems, automatic transfer switches, aircraft arresting systems, and associated equipment. Performs inspections and interprets findings to determine corrective action. Identifies and records engine and generator malfunctions. Uses precision test equipment, troubleshoots malfunctions, and inspects parts for excessive wear and other conditions. Removes, repairs, and replaces defective power generating equipment components. Performs corrosion control. Inspects and replaces gauges and meters. Maintains aircraft arresting systems, including electrical, hydraulic, rewind, and pneumatic systems, and other electronic components. Bench checks components and subassemblies. Tests and calibrates repaired items. Reviews performance data and maintenance records to determine adequacy of maintenance. Interprets data related to electrical power generating and aircraft arresting systems to ensure overall mission success. Maintains records. Posts entries on operation, inspection, and maintenance records. Records meter readings, wear and alignment measurements, fuel consumption, and other data in performance logs. Furnishes information for reports and recommends changes to correct defective equipment or improve operating procedures. Complies with environmental policies. Ensure all work areas and equipment are kept clean, orderly and in a safe manner. Performs quality and safety self-inspections. Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools). Perform other duties as assigned in accordance with contractual, functional, and mission requirements.</p><p><strong>Other Requirements:</strong> Work will be outdoors and indoors. Work in extreme outside temperatures reaching 115 degrees and winds reaching 30mph may be required. Exposure to cold, dust, noise, and chemicals may occur. Overtime and shift work may be required depending on contractual needs. Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. Task specific work environment training will be provided as required. Must be prepared to function in a wartime environment to support U. S. interests. 100% Overseas Assignment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>One year related experience may be substituted for one year of education, if degree is required.</li><li>Prior military service of AFSC 3E072, Power Production Journeyman</li><li>Must be MAAS/BAK-12 Factory Trained & Certified</li><li>High school diploma or equivalent.</li><li>Must be a U.S. Citizen with a current, valid U. S. Passport and Driver s License (able to drive manual transmission).</li><li>Must have and maintain a valid U. S. SECRET Security Clearance prior to deployment.</li><li>Must have the capability of obtaining an Air Force flight line driver s license.</li><li>Must be able to pass a flight line access test and obtain flight line access badge.</li><li>Must be able to pass employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li><li>Candidates must successfully complete both online and hands on CBRN (chemical, biological, radiological and nuclear) defense training. Training includes the successful fit testing of DOD provided protective gear.</li><li>Must have four years of experience in operation and maintenance of BAK-12 aircraft arresting systems and completed factory training on Mobile Aircraft Arresting Systems (MAAS)/BAK-12.</li><li>Shall have knowledge of principles of electronics and electricity including generation, conversion, transformation, distribution and utilization.</li><li>Must have three years of experience operating and maintaining prime power spot generators and backup generators.</li><li>Must be capable of giving and receiving instructions.</li><li>Must be fluent reading and speaking English.</li><li>Able and willing to work periods of long hours to meet mission requirements.</li><li>Military experience in a contingency environment and knowledge and experience working with government contracts preferred.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>Role Statement :</b></p><p>To lead and manage all GMC retail sales operations, including new vehicle sales, used and certified vehicle sales, vehicle warehouse operations, vehicle administration activities, and new vehicle delivery functions, ensuring achievement of approved sales, profitability, customer satisfaction, inventory management, and business growth objectives. The position is responsible for driving retail sales performance, maximizing profitability, optimizing inventory utilization, enhancing customer experience, ensuring effective utilization of the Kerridge Drive system, supporting the sale of valueadded products and services, maintaining compliance with General Motors standards, and providing strategic leadership to support sustainable business growth and operational excellence. </p><p><b>Principal Responsibilities:</b></p><p>• Sales Performance & Profitability </p><p>1. Develop and implement retail sales strategies, business plans, and operational initiatives to achieve approved new vehicle sales volume, revenue, gross profit, market share, and profitability targets. </p><p>2. Direct and oversee showroom sales operations to ensure achievement of approved sales targets, effective customer engagement, and compliance with company and General Motors retail sales standards. </p><p>3. Oversee used and certified vehicle operations, including vehicle acquisition, trade-in evaluation, pricing, reconditioning, inventory management, stock rotation, disposal activities, and profitability performance. </p><p>4. Monitor and support the achievement of General Motors accessories, warranty extension, AAA membership, and related value-added product sales targets by coordinating with Sales, Parts, and related departments to maximize penetration, customer value, and profitability. • Inventory Management & Vehicle Availability </p><p>5. Oversee vehicle warehouse operations and coordinate with Vehicle Ordering & Administration to ensure optimal vehicle mix, stock availability, vehicle readiness, inventory aging control, stock accuracy, and timely allocation of vehicles to support retail sales objectives. </p><p>6. Monitor inventory performance and implement corrective actions to improve stock rotation, reduce aged inventory, and support profitability objectives. • Customer Experience & Vehicle Delivery </p><p>7. Ensure achievement of customer satisfaction and Net Promoter Score (NPS) objectives through effective management of the sales and vehicle delivery experience. </p><p>8. Coordinate with the CRM Department to review customer feedback, Net Promoter Score (NPS) results, customer satisfaction trends, complaint analysis, and customer experience initiatives, and implement corrective actions to continuously improve retail sales performance and customer satisfaction.</p><p>9. Oversee the New Vehicle Delivery (NVD) function through the Assistant Manager – NVD to ensure vehicles are delivered accurately, completely, and within approved timelines, and in accordance with established delivery standards and customer experience requirements. </p><p>10. Oversee vehicle administration, traffic processing, sales administration, and retail sales support activities to ensure timely completion of vehicle registration, documentation, invoicing coordination, delivery requirements, and compliance with company procedures. </p><p>11. Ensure customer complaints and service concerns relating to retail sales and vehicle delivery are investigated and resolved in a timely and professional manner. </p><p><b>• Cross-Functional Coordination </b></p><p>12. Coordinate with the Service Department regarding used vehicle inspections, reconditioning requirements, technical evaluations, and tire replacement requirements for new and used vehicle inventory. </p><p>13. Coordinate with Fleet Sales, Marketing, Finance, Parts, and other internal departments to support retail sales performance, customer satisfaction, inventory optimization, and business growth initiatives. </p><p><b>• Financial & Business Management </b></p><p>14. Prepare, manage, and monitor the Retail Sales Department budget, operating expenses, and business performance to ensure achievement of approved financial objectives. </p><p>15. Review retail sales pricing strategies, promotional campaigns, and commercial initiatives to maximize profitability and market competitiveness. </p><p>16. Review departmental financial and operational reports and implement corrective actions where required to improve business performance. </p><p><b>• Principal (GM) Compliance & Standards</b> </p><p>17. Ensure compliance with General Motors standards, programs, training requirements, certifications, reporting obligations, incentive programs, and retail operating guidelines. </p><p>18. Maintain effective working relationships with General Motors representatives and participate in principal reviews, business planning activities, performance evaluations, and implementation of principal initiatives. </p><p><b>• Reporting & Performance Monitoring</b> </p><p>19. Ensure effective utilization, accuracy, and compliance of the Kerridge Drive system within Retail Sales operations, and coordinate with the IT Department regarding system enhancements, reporting requirements, user access, process improvements, and operational support. </p><p>20. Review and submit accurate operational, sales, inventory, customer satisfaction, and financial reports to management and General Motors within established timelines. </p><p>21. Monitor departmental performance indicators and recommend actions to improve operational effectiveness and business results. </p><p><b>• Leadership & People Management</b> </p><p>22. Lead, coach, develop, and evaluate subordinate managers and employees to ensure high levels of performance and engagement. </p><p>23. Ensure manpower requirements, succession planning, employee development, workforce capability building, and organizational capability within the Retail Sales Department are aligned with current and future business requirements. </p><p>•<b> Continuous Improvement</b> </p><p>24. Identify and implement operational improvements to enhance sales productivity, inventory utilization, vehicle delivery efficiency, customer experience, and profitability. </p><p>•<b> Compliance and Other Duties </b></p><p>25. Ensure compliance with delegated authorities, internal controls, legal requirements, and ethical business practices. </p><p>26. Work according to established policies and professional standards. </p><p>27. Comply with all operational, audit and regulatory compliance/AML (if applicable) policies and procedures. </p><p>28. Comply with Health, Safety and Environmental policies and procedures to maintain safe working environment. </p><p>29. Perform other related duties as assigned and undertake additional duties if required as part of the job role. </p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Academic Qualification: </b>Bachelor's Degree in Business Administration, Marketing, Management, or a related field. </p><p><b>Professional Certifications: </b>Automotive sales, leadership, customer experience, or management-related professional certifications are preferred. </p><p><b>Work Experience: </b></p><p>• Minimum 12 years of experience in automotive sales operations. </p><p>• Minimum 7 years in a senior management role within automotive retail sales.</p><p>• Experience dealing with automotive principals/OEMs and retail sales operations. </p><p>• Experience in budget management, inventory planning, customer experience, and team leadership. </p><p><br></p><p><b>Health, Safety & Environmental Requirements:</b></p><p><b> </b>Comply with all applicable Health, Safety and Environmental (HSE) policies, procedures, and guidelines and promote a safe working environment. </p></div>
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>About IKEA Kuwait</strong></p><br><p>IKEA is the leading Life at Home brand in Kuwait. We offer well-designed, functional, and affordable, good quality home furnishing beautiful solutions, produced with care for people and the environment. There are several companies with different owners, working under the IKEA Brand, all sharing the same vision: to create a better everyday life for the many people.</p><br><p>IKEA has been in Kuwait for more than 40 years, operated by Al Homaizi Limited and is very well established in Kuwait. IKEA has 6 stores in Kuwait, IKEA The Avenues, The Warehouse, 360, Assima Mall, Khiran Mall and IKEA For Business in Shuwaikh.</p><br><p><strong>Who we are and how we work</strong></p><br><p>We believe in people. We have an optimistic attitude in the way we are and in the way we do things. We believe in diversity, equality and inclusion because they increase our understanding of our customers and each other. We empower and develop our teams through on-job intensive trainings, working together and providing an international and diverse workplace.</p><br><p>In IKEA, every job is different, and every day is different. Are you up to the challenge to join our dynamic and creative work environment?</p><br><br>Job Description<br><p>As Store Business Navigation and Operations (BNO) you use knowledge of IKEA and local market to work together with the store management team and BNO team, in an inspiring and supportive way. You work together to ensure that the store is steered towards growth, optimal performance and sustained long term profitability in line with the IKEA objectives and be a business partner in strategic and operational development, closely connected to the business and contributing to improved customer experience.</p><br><ul><li>Accountable for overall availability, quality of logistics and service operations while being an active partner in the store commercial and business planning process.</li><li>Navigate the growth of IKEA retailing and steer the business towards sustained long-term profitability.</li><li>Provide accurate, relevant and user-friendly business information for effective decision-making.</li><li>Analyze business information and identifying business opportunities.</li><li>Be an active business partner and contribute to business development initiatives.</li><li>Establish follow-up mechanisms for projects.</li><li>Work with other functions to assure the alignment of business information.</li><li>Secure the business steering process works well in the store and that the store management is working towards agreed upon goals.</li><li>Lead and develop leaders and teams in the areas of responsibility of the BNO function. Identify and develop talents and secure succession planning.</li><li>Lead the store Business Plan process together with the store manager and management team and proactively working with local market data to understand people’s life at home and our customers experience in our different touch points to provide relevant insight.</li><li>Drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders when setting goals.</li><li>Together with the commercial team identify commercial opportunities and promote the use of business case thinking when evaluating and acting on these.</li><li>Provide a safe and secure environment for our customers, suppliers and co-workers. Secure implementation of relevant rules and guidelines in the areas of risk and compliance.</li><li>Supporting the management team to create Actions Plans for their areas of responsibility. These are based on the store business plan, agreed goals and Key Performance Indicators (KPIs).</li><li>Take responsibility to summarize and communicate our Financial Goals (including P&L) to ensure that they are agreed, communicated and clearly understood by everyone.</li><li>Proactively working to develop the Scenario Plans based on how we will take fast action if the performance is better or worse than planned. You ensure these scenarios are well documented, realistic and communicated.</li><li>Driving the follow-up process to ensure we focus on delivering the business plan. You support your colleagues to achieve their goals.</li><li>Responsible for co-coordinating and agreeing updated forecasts throughout the year. You ensure the Business navigation team at Service Office is updated.</li><li>Responsible for securing that the costs are in line with goals and to highlight deviations and potentials, in order that we can take action to achieve our goals.</li><li>Encourage your team and colleagues to discover even more effective and cost-conscious ways of working to make us quicker, leaner and simpler, and through this lower our cost structure.</li><li>Negotiate cost effective contracts with external service providers under your direct responsibility and support your colleagues to do the same, always using the tools and competence provided by Indirect Material & Services (IMS). When you do this, you always consider the sustainability aspect and the environmental impact.</li><li>Work with your colleagues to analyze benefits, costs and investments and develop business cases. You do this to ensure that we invest in projects that give a good return on investment, exceeding our customers’ expectations, whilst securing our long-term profitability.</li><li>Communicate relevant business information and goals to managers and co-workers, in a way which engages and inspires them to create meaningful actions to achieve our agreed goals.</li></ul><br>Qualifications<br><ul><li>BSc or MSc in Finance or Business Controlling</li><li>Previous experience in a Business Controlling/commercial role with proven strong analytical and numerical skills</li><li>A thorough understanding of the profit and loss and key performance measurements that we use to plan, follow up and steer the business</li><li>Proven record of consistently meeting agreed budgets and goals and working on plans over a number of years. Setting and implementing action goals and providing clear direction and following up goals</li><li>Ability to develop knowledge of the national and global market and business conditions, and take commercial decisions based on this information</li><li>Ability to communicate confidently and clearly in English, both verbally and in writing</li><li>Experience of working in a fast-paced retail environment</li><li>Experience and interest in retailing and/or home furnishing</li><li>Experience of leading and managing a team preferably gained in retailing and/or sales</li><li>High level of proficiency in Microsoft Office applications (especially Excel)</li><li>Experience of adapting to different styles of working to get the best out of all the team (situational leadership)</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Responsible for operating and maintaining power generation and aircraft arresting systems in accordance with the performance work statement. Operation and maintenance services inlude, but are not limited to: catapults, arresting gear, and associated mechanical, hydraulic, and control systems involved primarily in aircraft takeoff and landing operations. Duties include installing and maintaining visual landing aids; testing and maintaining launch and recovery equipment using electric and mechanical test equipment and hand tools; activating airfield arresting systems, such as crash barriers and cables, during emergency landing situations; directing aircraft launch and recovery operations using hand or light signals; and maintaining logs of airplane launches, recoveries, and equipment maintenance. Provide operation, maintenance, inspection, and repair of power generation systems and equipment such as diesel generators and light carts. Responsibilities Major Responsibilities: + Installs, removes, and operates electrical power generating and control systems, automatic transfer switches, aircraft arresting systems, and associated equipment. Checks equipment for serviceability. Positions equipment such as gasoline and diesel engines, generators, switchgears, air compressors, and other power generating auxiliary equipment. Installs, positions, rewinds, and pretensions aircraft arresting systems. Certifies aircraft arresting systems as required. Checks installed equipment to ensure compliance with publications, policies, and directives. Inspects, tests, and services component systems such as safety, fuel, lubrication, cooling, air pressure, pumps, regulators, governors, and accessory equipment. Observes and interprets instruments such as ammeters, voltmeters, frequency meters, synchro scopes, automatic temperature and pressure recorders, and engine oil, fuel, and coolant gauges. Adjusts engine generator systems to maintain proper voltage, current frequency, and synchronization. Synchronizes multiple generators. Operates high and low voltage switches, circuit breakers, rheostats, and other controls on switchgear and distribution panels. Performs electrical power control and distribution functions. + Maintains, modifies, and repairs electrical power generating and control systems, automatic transfer switches, aircraft arresting systems, and associated equipment. Performs inspections and interprets findings to determine corrective action. Identifies and records engine and generator malfunctions. Uses precision test equipment, troubleshoots malfunctions, and inspects parts for excessive wear and other conditions. Removes, repairs, and replaces defective power generating equipment components. Performs corrosion control. Inspects and replaces gauges and meters. Maintains aircraft arresting systems, including electrical, hydraulic, rewind, and pneumatic systems, and other electronic components. Bench checks components and subassemblies. Tests and calibrates repaired items. Reviews performance data and maintenance records to determine adequacy of maintenance. Interprets data related to electrical power generating and aircraft arresting systems to ensure overall mission success. + Maintains records. Posts entries on operation, inspection, and maintenance records. Records meter readings, wear and alignment measurements, fuel consumption, and other data in performance logs. Furnishes information for reports and recommends changes to correct defective equipment or improve operating procedures. Complies with environmental policies. + Ensure all work areas and equipment are kept clean, orderly and in a safe manner. + Performs quality and safety self-inspections. + Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools). + Perform other duties as assigned in accordance with contractual, functional, and mission requirements. Other Requirements: + Work will be outdoors and indoors. + Work in extreme outside temperatures reaching 115 degrees and winds reaching 30mph may be required. + Exposure to cold, dust, noise, and chemicals may occur. + Overtime and shift work may be required depending on contractual needs. + Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. + Task specific work environment training will be provided as required. + Must be prepared to function in a wartime environment to support U. S. interests. + 100% Overseas Assignment. Qualifications Minimum Qualifications: Education/Certifications : One year related experience may be substituted for one year of education, if degree is required. + Prior military service of AFSC 3E072, Power Production Journeyman + Must be MAAS/BAK-12 Factory Trained & Certified + High school diploma or equivalent. + Must be a U.S. Citizen with a current, valid U. S. Passport and Driver’s License (able to drive manual transmission). + Must have and maintain a valid U. S. SECRET Security Clearance prior to deployment. + Must have the capability of obtaining an Air Force flight line driver’s license. + Must be able to pass a flight line access test and obtain flight line access badge. + Must be able to pass employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc. + Candidates must successfully complete both online and hands on CBRN (chemical, biological, radiological and nuclear) defense training. Training includes the successful fit testing of DOD provided protective gear. Experience: + Must have four years of experience in operation and maintenance of BAK-12 aircraft arresting systems and completed factory training on Mobile Aircraft Arresting Systems (MAAS)/BAK-12. + Shall have knowledge of principles of electronics and electricity including generation, conversion, transformation, distribution and utilization. + Must have three years of experience operating and maintaining prime power spot generators and backup generators. Skills : + Must be capable of giving and receiving instructions. + Must be fluent reading and speaking English. + Able and willing to work periods of long hours to meet mission requirements. + Military experience in a contingency environment and knowledge and experience working with government contracts preferred. We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. V2X is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran. #clearance #LI-RB1</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>What you will do</b></p><p>Let s do this. Let s change the world. In this vital role you will serve as the primary interface and field-based guide in Kuwait, collaborating with external medical collaborators to ensure data dissemination and generation across the Upper Gulf, in close partnership with other field-based Amgen functions:</p><ul><li>Interact regularly with healthcare decision makers to communicate and advance the scientific platform, as aligned with Amgen s company goals and objectives</li><li>Lead cardiovascular metabolic medical affairs activities in Kuwait along defined local Medical Brand strategies</li><li>Communicate sophisticated innovative technical information and research concepts to healthcare decision makers</li><li>Identify and train members of Amgen s speaker bureau and ensure they are updated on new data</li><li>Provide clinical and economic value information to payers and formulary decision makers</li><li>Consolidate and communicate trends, market insights, and unmet needs identified in the field to internal stakeholders</li><li>Positively impact external perceptions and knowledge regarding company and company products</li><li>Maintain and demonstrate comprehensive and in-depth scientific TA Related knowledge when implementing assigned tactics</li><li>Ensure operational excellence by sharing best practices, takeaways including entrepreneurial and innovative ideas</li><li>Develop, implement and supervise the implementation of OL's scientific engagement plans</li><li>Act as a resource, liaison and facilitator for Investigator-sponsored trials and investigators, and support Amgen sponsored research</li><li>Coordinate with Clinical Development and Clinical Operations in providing field support for research studies and assist in the selection of clinical study sites</li><li>Provide training to HCPs (i.e. contracted speakers)</li><li>Identify and interact with influential members of the TA Medical community (HCPs/OLs) and other healthcare collaborators (public and private care organizations, patient groups) within Kuwait</li><li>Report Scientific interactions on ALIGN reporting system, ensure accurate tiering and OL profiling in Alignment with the MSL manager</li><li>Ensure accurate OL coverage, frequency of scientific interactions, proper balance between assigned scientific platforms and time on the field in alignment with the MSL manager</li><li>Represent company at Medical Education events, programs, meetings, congresses</li><li>Partner with external and internal collaborators to develop innovative solutions to improve patient care</li></ul><p>Win</p><p>What we expect of you</p><p>We are all different, yet we all use our unique contributions to serve patients. The Medical Science Liaison-CW professional we seek is an ambitious teammate with these qualifications.</p><p>Basic Qualifications:</p><ul><li>Proven experience in the pharmaceutical industry (Clinical Development / Medical Affairs/Clinical operations/Commercial operations)</li><li>Proven experience as medical sciences liaison pharmaceutical/biotech industry or in the Therapeutic Area</li><li>Experience in Cardiometabolic.</li><li>Preferred experience with OLs of the following specialties: Cardiology, Internal Medicine, Endocrinology</li><li>Advanced Clinical/Science Degree (e.g. MD, PhD) that provides knowledge of theories, principles and concepts within a relevant field</li><li>Advanced knowledge in Medical Education and Qualitative/Quantitative Research standards and reporting</li><li>Moderate to advanced knowledge in Medical Writing</li><li>Digital proficiency</li><li>Proficient in English and local languages</li><li>Meeting visa requirements to work in Kuwait</li></ul><p>Preferred Qualifications:</p><ul><li>Scientific expertise in the previously mentioned therapeutic area, related products, disease state, and interested in latest discoveries</li><li>Has solid understanding of their country s local health care system and decision-making, stays on top of changes</li><li>Demonstrates strong project management</li><li>Strong presentation skills (presential and virtually)</li><li>Advanced knowledge in Biostatistics and Epidemiology</li><li>Knowledge of regulatory, drug safety and clinical drug development</li></ul><p>Thrive</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in the pharmaceutical industry (Clinical Development / Medical Affairs/Clinical operations/Commercial operations)</li><li>Proven experience as medical sciences liaison pharmaceutical/biotech industry or in the Therapeutic Area</li><li>Experience in Cardiometabolic.</li><li>Preferred experience with OLs of the following specialties: Cardiology, Internal Medicine, Endocrinology</li><li>Advanced Clinical/Science Degree (e.g. MD, PhD) that provides knowledge of theories, principles and concepts within a relevant field</li><li>Advanced knowledge in Medical Education and Qualitative/Quantitative Research standards and reporting</li><li>Moderate to advanced knowledge in Medical Writing</li><li>Digital proficiency</li><li>Proficient in English and local languages</li><li>Meeting visa requirements to work in Kuwait</li><li>Scientific expertise in the previously mentioned therapeutic area, related products, disease state, and interested in latest discoveries</li><li>Has solid understanding of their country s local health care system and decision-making, stays on top of changes</li><li>Demonstrates strong project management</li><li>Strong presentation skills (presential and virtually)</li><li>Advanced knowledge in Biostatistics and Epidemiology</li><li>Knowledge of regulatory, drug safety and clinical drug development</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><span>Position: </span><span>Director, Office of Faculty Affairs (OFA)</span><br></p><br>
<p><span>Classification:</span> Director Level<br><span>Reports To:</span> Vice President for Academic Affairs</p><br> <p><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br>
<p>Faculty excellence is one of AIU's greatest strategic assets and an essential enabler of every pillar of the RISE Strategy. Outstanding teaching, meaningful scholarship, effective service, academic leadership, and institutional innovation all depend upon attracting, supporting, developing, recognising, and retaining exceptional faculty. The Director of the Office of Faculty Affairs is responsible for creating an institutional environment in which faculty thrive throughout their academic careers, strengthening academic excellence, shared governance, leadership development, and institutional effectiveness while supporting AIU's ambitions for WSCUC accreditation and long-term academic distinction.</p><br> <p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Department Profile</span></p><br>
<p>The Office of Faculty Affairs (OFA) is AIU's institutional hub for faculty success, academic engagement, academic career development, shared governance, and institutional faculty excellence. Operating under the Office of the Vice President for Academic Affairs, the Office serves all Schools, the Foundation Programme, and future graduate programmes, working collaboratively with more than 120 full-time faculty together with adjunct, visiting, and future clinical faculty.</p><br> <p>The Office is established as one of AIU's strategic academic support units under the RISE Strategy, with the Director serving as its founding leader responsible for developing the Office's policies, programmes, partnerships, operational culture, and long-term strategic direction. Working collaboratively with Human Resources, Deans, Department Chairs, the Centre for Teaching & Learning, the Office of Graduate Studies, the Office of Research and Scholarly Activity, the Registrar, Quality Assurance, Student Affairs, Library Services, and other institutional units, the Director ensures that faculty-related academic matters are coordinated consistently across the University while maintaining a clear distinction from Human Resources' employment responsibilities.</p><br> <p>The Office complements—but does not replace—the responsibilities of Human Resources. Human Resources remains responsible for employment administration, contracts, payroll, benefits, immigration, and employee relations, while the Office of Faculty Affairs provides academic leadership, coordination, guidance, and support on matters relating to faculty success, academic development, governance, academic progression, recognition, and institutional effectiveness.</p><br> <p><span>The Office carries four interconnected institutional mandates:</span></p><br>
<p><span>1. Faculty Success & Engagement</span></p><br>
<p>Building an academic environment in which faculty are supported throughout every stage of their academic careers through mentoring, engagement, recognition, wellbeing, professional growth, leadership development, and institutional support.</p><br> <p><span>2. Academic Career Development & Recognition</span></p><br>
<p>Supporting promotion, academic rank progression, leadership development, succession planning, recognition, awards, and continuous academic growth.</p><br> <p><span>3. Academic Policies & Shared Governance</span></p><br>
<p>Promoting transparent governance, institutional consistency, academic integrity, faculty participation in decision-making, and continuous policy development.</p><br> <p><span>4. Institutional Excellence & Faculty Effectiveness</span></p><br>
<p>Supporting institutional effectiveness, accreditation, academic quality, faculty engagement, strategic planning, and cross-functional collaboration in support of AIU's long-term academic mission.</p><br> <p><span>Scope of Work</span></p><br>
<p>The Director of the Office of Faculty Affairs provides strategic and operational leadership across six interconnected institutional domains that collectively support faculty excellence, institutional effectiveness, academic quality, and shared governance.</p><br> <p>The Director serves as the University's principal academic administrator for faculty affairs, providing leadership in the development and implementation of faculty-related academic policies, career development initiatives, governance structures, recognition programmes, academic support services, and institutional planning. The Director is simultaneously a strategic advisor, policy leader, governance specialist, faculty advocate, organisational developer, and institutional partner. This is not a role focused on employment administration; rather, it is a leadership position responsible for creating an institutional environment in which faculty are supported, recognised, developed, and empowered to contribute fully to AIU's academic mission.</p><br> <p>The Director operates primarily as a strategic leader, advisor, facilitator, and institutional partner, working collaboratively with Human Resources and other University offices rather than duplicating their operational responsibilities.</p><br> <p>This position requires a leader capable of building relationships across the institution, promoting collaboration, supporting faculty success, and ensuring that faculty-related academic processes are fair, transparent, consistent, and aligned with AIU's strategic priorities.</p><br> <p><span>Key Responsibilities</span></p><br> <p><span>1. Faculty Success and Academic Engagement</span></p><br>
<ul>
<li>Develop a comprehensive institutional strategy supporting faculty success throughout the academic career lifecycle.</li>
<li>Establish and coordinate faculty mentoring programmes for new, early-career, international, and newly promoted faculty.</li>
<li>Coordinate faculty orientation and academic transition activities in collaboration with Human Resources and the Centre for Teaching & Learning.</li>
<li>Promote interdisciplinary collaboration among faculty across schools.</li>
<li>Develop programmes supporting faculty engagement and institutional belonging.</li>
<li>Coordinate faculty networking events, retreats, academic forums, and engagement initiatives.</li>
<li>Support faculty wellbeing through collaboration with relevant institutional offices.</li>
<li>Facilitate communication between Academic Affairs and faculty.</li>
<li>Serve as an accessible resource for faculty seeking guidance on academic policies and procedures.</li>
<li>Promote an inclusive, respectful, and collaborative academic culture.</li>
<li>Coordinate faculty recognition and appreciation initiatives.</li>
<li>Support retention of high-performing faculty through engagement initiatives.</li>
<li>Develop institutional faculty engagement and satisfaction surveys.</li>
<li>Analyse institutional trends affecting faculty wellbeing and engagement.</li>
<li>Coordinate faculty leadership retreats.</li>
<li>Coordinate communities of academic practice.</li>
<li>Support international faculty transition and integration.</li>
<li>Develop faculty wellbeing initiatives.</li>
<li>Promote cross-school collaboration.</li>
<li>Coordinate annual faculty engagement programmes.</li>
</ul> <p><span>2. Academic Policies and Faculty Governance</span></p><br>
<ul>
<li>Develop, maintain, and periodically review faculty-related academic policies.</li>
<li>Maintain the AIU Faculty Handbook.</li>
<li>Coordinate policy implementation across all schools.</li>
<li>Ensure consistent interpretation and application of faculty academic policies.</li>
<li>Support Faculty Council operations.</li>
<li>Coordinate faculty committee appointments.</li>
<li>Support elections to Faculty Council and other academic committees.</li>
<li>Promote shared governance across Academic Affairs.</li>
<li>Develop policy guidance documents.</li>
<li>Advise Deans and Department Chairs on policy interpretation.</li>
<li>Coordinate institutional consultation during policy development.</li>
<li>Benchmark policies against international best practice.</li>
<li>Review governance structures to ensure effectiveness.</li>
<li>Promote faculty participation in institutional decision-making.</li>
<li>Maintain the institutional Faculty Policy Repository.</li>
<li>Coordinate annual review of the Faculty Handbook.</li>
<li>Develop faculty policy guidance notes.</li>
<li>Support Faculty Council strategic planning.</li>
<li>Coordinate faculty consultations during policy revisions.</li>
</ul> <p><span>3. Faculty Career Development and Academic Progression</span></p><br>
<ul>
<li>Coordinate institutional promotion processes.</li>
<li>Coordinate academic rank assignment and review.</li>
<li>Coordinate promotion committees.</li>
<li>Develop guidance relating to promotion expectations.</li>
<li>Coordinate academic leadership development programmes.</li>
<li>Identify emerging academic leaders.</li>
<li>Support succession planning.</li>
<li>Coordinate sabbatical recommendations.</li>
<li>Coordinate research leave recommendations.</li>
<li>Coordinate distinguished appointments.</li>
<li>Coordinate emeritus appointments.</li>
<li>Coordinate visiting scholar appointments.</li>
<li>Promote continuous academic career development.</li>
<li>Monitor institutional promotion outcomes.</li>
<li>Benchmark promotion practices internationally.</li>
<li>Develop institutional leadership development pathways.</li>
<li>Coordinate Department Chair orientation.</li>
<li>Support Associate Dean leadership development.</li>
<li>Monitor promotion success rates.</li>
<li>Support faculty preparing promotion portfolios.</li>
</ul> <p><span>4. </span><span>Faculty Academic Excellence</span></p><br>
<ul>
<li>Collaborate with the Centre for Teaching & Learning regarding faculty development priorities.</li>
<li>Identify institutional faculty development needs.</li>
<li>Promote excellence in teaching, scholarship, and service.</li>
<li>Encourage interdisciplinary collaboration.</li>
<li>Promote international academic engagement.</li>
<li>Coordinate academic recognition programmes.</li>
<li>Promote faculty awards.</li>
<li>Encourage innovation in academic practice.</li>
<li>Support leadership development.</li>
<li>Monitor institutional trends affecting faculty success.</li>
<li>Coordinate institutional teaching awards jointly with the Centre for Teaching & Learning.</li>
<li>Promote participation in professional associations.</li>
<li>Encourage educational innovation.</li>
<li>Promote academic leadership development.</li>
<li>Support institutional academic excellence initiatives.</li>
</ul> <p><span>5. Faculty Recognition and Community Building</span></p><br>
<ul>
<li>Coordinate annual faculty awards.</li>
<li>Develop recognition programmes.</li>
<li>Celebrate faculty achievements.</li>
<li>Coordinate promotion celebrations.</li>
<li>Publicise faculty accomplishments.</li>
<li>Support faculty appreciation events.</li>
<li>Strengthen institutional culture.</li>
<li>Foster collegiality.</li>
<li>Promote faculty engagement.</li>
<li>Encourage cross-school collaboration.</li>
</ul> <p><span>6. Strategic Leadership and Institutional Partnerships</span></p><br>
<ul>
<li>Advise the VPAA on institutional faculty matters.</li>
<li>Collaborate with Human Resources regarding recruitment planning, appointments, onboarding, contracts, and employment-related matters.</li>
<li>Collaborate with the Centre for Teaching & Learning regarding faculty development.</li>
<li>Collaborate with Graduate Studies regarding graduate supervision and postgraduate faculty support.</li>
<li>Collaborate with the Office of Research regarding research development initiatives.</li>
<li>Collaborate with the Registrar regarding workload information and academic records.</li>
<li>Collaborate with Quality Assurance and the Accreditation Liaison Officer regarding accreditation evidence.</li>
<li>Represent AIU externally in matters relating to faculty affairs.</li>
<li>Support institutional strategic planning.</li>
<li>Lead special projects assigned by the VPAA.</li>
<li>Prepare annual reports on faculty affairs.</li>
<li>Develop KPIs measuring faculty success and institutional effectiveness.</li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Earned doctoral degree (PhD or equivalent) from an accredited institution.</li>
<li>Academic qualifications suitable for appointment to an academic rank at Assistant Professor or above.</li>
<li>Associate Professor or Professor preferred.</li>
</ul> <p><span>Experience</span></p><br>
<ul>
<li>Minimum seven (7) years of progressively responsible experience in higher education administration, including at least three (3) years in academic leadership.</li>
<li>Demonstrated experience supporting faculty affairs, academic governance, promotion, faculty development, or academic administration within a university environment.</li>
<li>Experience developing and implementing faculty-related academic policies and procedures.</li>
<li>Experience supporting faculty promotion, academic rank, faculty evaluation, mentoring, or academic career development.</li>
<li>Human Resources, and senior administrators.</li>
<li>Demonstrated experience supporting accreditation, institutional effectiveness, or quality assurance initiatives.</li>
<li>Experience preparing reports, policy papers, committee documentation, and institutional analyses.</li>
<li>Experience working in a multicultural higher education environment; GCC experience is desirable.</li>
</ul> <p><span>Technical and Professional Knowledge</span></p><br>
<ul>
<li>Comprehensive understanding of faculty affairs administration in higher education.</li>
<li>Knowledge of academic governance principles and shared governance models.</li>
<li>Knowledge of faculty promotion, academic rank, faculty evaluation, mentoring, and academic career development.</li>
<li>Knowledge of higher education regulations, accreditation requirements, and institutional quality assurance.</li>
<li>Understanding of faculty workload models and academic staffing principles.</li>
<li>Knowledge of faculty lifecycle management from an academic perspective.</li>
<li>Familiarity with faculty information systems and institutional reporting.</li>
<li>Knowledge of WSCUC accreditation standards and their relationship to faculty qualifications, governance, institutional effectiveness, and academic quality.</li>
<li>Understanding of higher education policy development and institutional governance.</li>
<li>Familiarity with American-model higher education systems is highly desirable.</li>
</ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br>
<ul>
<li>Demonstrated ability to establish trust and credibility with faculty, academic leaders, and senior administrators.</li>
<li>Exceptional interpersonal, communication, and relationship-building skills.</li>
<li>Strong diplomacy and conflict resolution skills.</li>
<li>Ability to manage confidential and sensitive faculty matters with discretion and professionalism.</li>
<li>Excellent organisational, analytical, and project management abilities.</li>
<li>Ability to facilitate collaboration across multiple academic and administrative units.</li>
<li>Commitment to shared governance, transparency, fairness, and collegiality.</li>
<li>Ability to balance institutional priorities with faculty interests.</li>
<li>Excellent written communication skills, including policy writing and report preparation.</li>
<li>Strategic thinking with the ability to translate institutional priorities into practical initiatives.</li>
<li>Commitment to continuous improvement and evidence-based decision-making.</li>
<li>Cultural awareness and ability to work effectively within an international university environment.</li>
<li>High ethical standards, sound judgement, and professional integrity.</li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Previous experience serving as Director of Faculty Affairs, Associate Dean, Dean, or other senior academic leadership position.</li>
<li>Experience establishing or significantly enhancing a Faculty Affairs Office or equivalent academic support unit.</li>
<li>Experience supporting faculty promotion, academic rank assignment, mentoring programmes, or academic leadership development.</li>
<li>Experience working within an American-model university.</li>
<li>Experience contributing to institutional or programme accreditation processes, including WSCUC or comparable accreditation frameworks.</li>
<li>Familiarity with higher education in the Gulf region and Private Universities Council (PUC) requirements.</li>
<li>Demonstrated leadership in faculty engagement, recognition, or wellbeing initiatives.</li>
<li>Evidence of scholarly achievement and active engagement in higher education leadership.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<p>1. A current curriculum vitae.</p><br>
<p>2. A cover letter (maximum three pages) addressing the following questions:</p><br>
<ul>
<li>Describe your philosophy of faculty success and explain how an Office of Faculty Affairs contributes to institutional excellence.</li>
<li>Describe an initiative you have led that strengthened faculty engagement, academic governance, mentoring, promotion, or faculty development.</li>
<li>How would you establish a collaborative relationship between the Office of Faculty Affairs, Human Resources, the Centre for Teaching & Learning, the Office of Graduate Studies, and the Deans to support faculty throughout their academic careers?</li>
</ul>
<p>3. A statement of leadership philosophy (maximum one page) describing your approach to shared governance, faculty engagement, and academic leadership.</p><br>
<p>4. Contact details for three professional referees, including at least two senior academic leaders familiar with your work in academic administration or faculty affairs.</p><br>
<p>The selection process will include a structured interview with the Vice President for Academic Affairs and a presentation outlining the candidate's vision for establishing a high-performing Office of Faculty Affairs that supports AIU's RISE Strategy, institutional effectiveness, and WSCUC accreditation.</p><br> <p>Submit applications via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to com</p> </div>
<h2 class="h5">Job description</h2>
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<p><span>Position: </span><span>Director of Office of Strategy, Institutional Performance & Emerging Technology</span><br></p><br>
<p><span>Classification:</span> Director Level</p><br>
<p><span>Reports To:</span> President</p><br> <p><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br>
<p>A strategy without execution discipline is a wish list. The Office of Strategy, Institutional Performance & Emerging Technology exists to ensure that AIU's ambitions documented in the RISE Strategy, approved by the Board of Trustees, and communicated to every stakeholder are operationalized, tracked, adjusted when evidence demands it, and delivered on time. The Director of this office is the President's closest strategic partner and AIU's institutional accountability mechanism.</p><br>
<p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Department Profile</span></p><br>
<p>The <span>Office of Strategy, Institutional Performance & Emerging Technology</span> operates as a direct extension of the President's Office, serving as the institutional coordination and performance intelligence function that supports the execution of AIU's strategic priorities. Rather than functioning as a traditional planning department, the Office ensures that institutional strategy is translated into measurable outcomes through performance management, executive reporting, and strategic technology evaluation. The Office owns three interconnected responsibilities that together strengthen AIU's institutional effectiveness:</p><br>
<ol>
<li><span>Strategy & Institutional Performance:</span> Leading the RISE Strategy execution cycle, institutional KPI monitoring, quarterly performance reporting, Board reporting, annual strategy review, and continuous improvement of AIU's institutional performance management framework using the Balanced Scorecard methodology.</li>
<li>Emergent Technology Intelligence: <br>Scouting, evaluating, and piloting emerging technologies relevant to AIU's academic and administrative operations functioning as an innovation incubator that identifies what is ready for institutional adoption before the CIO integrates it at scale.</li>
<li><span>Strategic Project Alignment:</span> Coordinating with the University's existing PMO and Special Projects structure to monitor the strategic alignment and progress of major institutional initiatives, ensuring the President receives timely updates on projects that materially affect strategic objectives.</li>
</ol> <p><span>Scope of Work</span></p><br>
<p>The Director, Office of Strategy, Institutional Performance & Emerging Technology carries three complementary mandates that reinforce one another. Institutional strategy provides direction, performance management measures progress, and emerging technology enables innovation that supports AIU's long-term strategic priorities. The Director ensures these three functions operate in alignment to support informed executive decision-making.</p><br> <p><span>Key Responsibilities</span></p><br> <p>1. RISE Strategy Execution and Balanced Scorecard Management</p><br>
<ul>
<li>Own the AIU RISE Strategy 2026–2030 execution cycle translating Board-approved strategic objectives into annual operating plans, quarterly milestones, and individual VP and Dean accountability commitments</li>
<li>Design, maintain, and continuously improve AIU's Balanced Scorecard the institutional performance management framework that cascades RISE Strategy KPIs from institutional level through school, department, and individual levels ensuring that every function can see how its work connects to the strategy</li>
<li>Conduct quarterly strategy performance reviews with each VP reviewing KPI progress, identifying risks to delivery, proposing course corrections, and escalating material issues to the President with recommended responses</li>
<li>Prepare the Annual Strategic Progress Report the principal annual document presented to the Board of Trustees each November synthesizing Balanced Scorecard data, institutional KPI achievements, variance explanations, and the following year's adjusted priorities into a clear, evidence-based narrative for Board review</li>
<li>Manage the annual strategic planning calendar coordinating the February environmental scan, April-May VP planning submissions, June-July budget-strategy alignment, September Board approval, and November Board progress review ensuring that planning is a continuous cycle rather than an annual event</li>
<li>Maintain the RISE Strategy risk register identifying strategic risks, assessing likelihood and impact, tracking mitigation actions, and reporting to the President and Board Audit & Risk Committee quarterly</li>
<li>Coordinate with the Institutional Research Office to ensure that all Balanced Scorecard data is sourced from verified institutional systems no KPI reported to the Board may be based on unverified or manually assembled data.</li>
</ul> <p>2. Emergent Technology Intelligence and Innovation Piloting</p><br>
<ul>
<li>Lead AIU's horizon scanning function systematically monitoring emerging technologies relevant to higher education (generative AI, adaptive learning systems, learning analytics, spatial computing, research tools) and producing quarterly Technology Intelligence Briefings for the President and Senior Leadership Team</li>
<li>Design and manage AIU's innovation piloting programme a structured process for testing emerging technologies in controlled institutional environments before recommending them for full adoption. Pilots are time-bounded, evidence-evaluated, and documented for institutional learning regardless of outcome</li>
<li>Coordinate with the CIO to ensure that emergent technology intelligence flows effectively between the scouting function (this Office) and the operational integration function (CIO/Digital Transformation Office) the Director scouts and pilots; the CIO scales and operates</li>
<li>Develop and maintain AIU's Emergent Technology Watchlist a living document tracking technologies at horizon, early adoption, and evaluation stages updated quarterly and shared with Deans and VPs to inform curriculum development, research direction, and administrative investment decisions</li>
<li>Represent AIU in GCC and international higher education technology forums building relationships with peer institutions, technology providers, and research networks that provide early access to innovation relevant to AIU's strategic priorities</li>
<li>Evaluate all significant unsolicited technology proposals received by the President's Office providing structured, evidence-based assessments that enable the President to make informed decisions quickly without technical bias</li>
</ul> <p>3. Strategic Project Alignment and Executive Reporting</p><br>
<ul>
<li>Coordinate with the existing PMO / Special Projects structure to monitor the strategic alignment of major institutional projects and provide updates to the President as required.</li>
<li>Review executive project portfolio reports prepared by the PMO / Special Projects structure, assessing strategic alignment, institutional risks, and matters requiring Presidential attention.</li>
<li>Monitor strategically significant cross-functional projects designated by the President, ensuring alignment with institutional priorities and escalating strategic issues requiring executive attention.</li>
<li>Coordinate with the Accreditation Liaison Officer (ALO) and the PMO / Special Projects structure to monitor accreditation-related project milestones (eligibility application, self-study, SAV1, SAV2), highlighting strategic risks and providing executive updates when timelines are at risk.</li>
<li>Support Deans and VPs in applying project management discipline to their own portfolio of strategic initiatives providing coaching, templates, and periodic portfolio reviews rather than doing the project management for them.</li>
<li>Coordinate the AIU Strategic Projects Review by consolidating strategic project updates from the PMO / Special Projects structure, facilitating executive discussion, and preparing concise, action-oriented summaries for the President.</li>
<li>Coordinate with internal project sponsors and external consultants on strategic initiatives as required, ensuring the President receives timely updates on key deliverables, risks, and institutional implications.</li>
</ul> <p>4. Presidential Advisory and Institutional Intelligence</p><br>
<ul>
<li>Serve as the President's primary strategic advisor on institutional performance providing candid, evidence-based assessments of where AIU is ahead of plan, where it is behind, and what the President needs to decide or direct to keep the institution on track</li>
<li>Prepare and curate the President's institutional intelligence package a regular briefing document synthesising strategic performance data, competitive intelligence on peer institutions, accreditation progress, and emerging risks enabling the President to lead from a position of current, verified information</li>
<li>Draft the President's strategic communications including the annual state-of-institution address, Board Chair correspondence on strategic matters, and institutional strategy updates to faculty, staff, and the Kuwait higher education community</li>
<li>Coordinate the Senior Leadership Team agenda and strategic discussion calendar ensuring that the President's leadership team spends its meeting time on decisions, not on status updates that could be communicated in writing</li>
<li>Represent the President at external meetings, conferences, and stakeholder engagements on strategic matters when delegated and provide detailed briefings and follow-up when representing AIU externally</li>
<li>Maintain AIU's institutional memory on strategic decisions documenting the reasoning behind major institutional choices so that future leadership teams understand not just what was decided but why, enabling continuity through leadership transitions</li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Doctoral degree required in Strategy, Higher Education Management, Business Administration (MBA), Public Administration, Project Management, or a closely related field.</li>
<li>Candidates with strong GCC higher education strategic planning experience are strongly considered.</li>
</ul> <p><span>Experience</span></p><br>
<ul>
<li>Minimum eight (8) years of progressive experience in higher education, with at least four (4) years in a strategic planning, institutional effectiveness, or senior project management leadership role at a GCC university.</li>
<li>Demonstrated experience managing a university's strategic planning cycle from environmental scanning through KPI development, annual review, Board reporting, and plan revision in a GCC institutional context.</li>
<li>Proven experience implementing or managing a Balanced Scorecard or equivalent institutional performance management framework candidates must be able to describe a specific implementation, not just familiarity with the concept.</li>
<li>Experience working with institutional project portfolios and executive reporting, including monitoring strategic initiatives, interpreting project status information, and advising senior leadership on institutional priorities and risks</li>
<li>Direct experience working with or reporting to a university President or equivalent executive candidates must be comfortable advising at C-suite level, preparing Board-level documents, and maintaining professional discretion in a senior advisory role.</li>
<li>Experience with WASC or comparable institutional accreditation project management understanding how accreditation timelines translate into institutional project portfolios is a material advantage.</li>
</ul> <p><span>Technical and Analytical Knowledge</span></p><br>
<ul>
<li>Proficiency with strategic planning and Balanced Scorecard frameworks candidates must demonstrate working knowledge of the BSC four-perspective model (financial, stakeholder, internal processes, learning & growth) and its application in a higher education context.</li>
<li>Strong data analytics and visualization capability the Director must produce Balanced Scorecard dashboards and strategic performance reports that Board members with no higher education background can read and act on.</li>
<li>Project management methodology proficiency (Prince2, PMP, or equivalent). Working knowledge of project management methodologies sufficient to interpret project reporting, assess strategic risks, and support executive oversight of institutional initiatives. PMP certification is considered an advantage.</li>
<li>Technology literacy sufficient to evaluate emerging technologies at a strategic level the Director does not need to be a technologist, but must be literate enough to assess a vendor demonstration, understand integration implications, and ask the right questions of the CIO.</li>
<li>Familiarity with Kuwait's higher education regulatory environment PUC requirements, institutional governance obligations, and the competitive landscape of Kuwait's private university sector.</li>
</ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br>
<ul>
<li>The political intelligence to hold VPs and Deans accountable for RISE Strategy delivery without making accountability feel like surveillance the Director must be seen as a partner in execution, not an auditor of failure</li>
<li>Exceptional executive communication the ability to translate complex institutional performance data into a three-paragraph President's briefing, a ten-slide Board presentation, or a one-page project status update all with the same rigour and none of the same length</li>
<li>Strategic patience combined with operational awareness—the ability to maintain a five-year strategic perspective while monitoring the progress, risks, and institutional impact of major strategic initiatives.</li>
<li>Cultural intelligence appropriate to AIU's multicultural GCC environment working effectively with Kuwaiti faculty, international administrators, owner Board members, PUC representatives, and WSCUC accreditation staff requires different registers and relationship norms.</li>
<li>Professional discretion at the highest level the Director has access to the most sensitive institutional information: financial projections, personnel decisions, accreditation risks, and Board deliberations. This access is a privilege that requires absolute confidentiality.</li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>PMP (Project Management Professional) certification. The formal credential is considered an advantage for interpreting project reporting and supporting executive oversight of institutional initiatives.</li>
<li>Experience with a university’s WASC accreditation project portfolio, including sequencing of eligibility, self-study, SAV1, and SAV2 milestones as institutional activities with named owners and defined escalation paths.</li>
<li>Prior experience in a Chief of Staff or Strategy Director role in a GCC university. Candidates who have served as principal strategic advisors to a university President in the Gulf will have strong familiarity with institutional dynamics, stakeholder relationships, and cultural context.</li>
<li>Published research or professional contribution to strategic planning or institutional effectiveness in GCC higher education, demonstrating thought leadership rather than solely operational experience.</li>
<li>Arabic language proficiency is an advantage for engagement with Kuwaiti Board members, MOHE officials, and Arabic-speaking stakeholders.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<ul>
<li>A current curriculum vitae</li>
<li>A cover letter (maximum 3 pages) addressing three specific questions: (1) Describe the most significant strategic planning or institutional performance management system you personally built or led in a GCC university — what was the starting state, what did you build, and how did leadership use it to make better decisions? (2) Describe a major institutional strategic initiative that you supported through executive reporting, performance management, or strategic advisory work. How did your analysis influence executive decision-making? (3) How would you approach the first 90 days in this role at AIU what would you learn, what would you establish, and what would you avoid doing too early?</li>
<li>A one-page strategy diagnostic framework not a business plan, but a sample of how you would structure a quarterly strategy review for the President: what data would you present, in what format, and how would you frame the President's decision-making agenda</li>
<li>Contact details for three professional referees at least two of whom can speak to your strategic planning or PMO leadership work, and at least one of whom is a university President, Provost, or equivalent executive you reported to or directly supported</li>
</ul> <p>Applications are reviewed on a rolling basis. The selection process includes a structured interview with the President and a strategy presentation exercise candidates are given AIU's RISE Strategy KPI framework and asked to present a hypothetical Q2 strategy review to the President and two VPs. This exercise is the most reliable test of whether a candidate can do this job.</p><br> <p>Submit application via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to commence employment at the earliest convenience, and no later than September 2026.</p><br> <p><span>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the digital future of Kuwaiti higher education.</span></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position: Director, Office of Faculty Affairs (OFA) Classification: Director Level Reports To: Vice President for Academic Affairs About The American International University American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2.0, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Faculty excellence is one of AIU's greatest strategic assets and an essential enabler of every pillar of the RISE Strategy. Outstanding teaching, meaningful scholarship, effective service, academic leadership, and institutional innovation all depend upon attracting, supporting, developing, recognising, and retaining exceptional faculty. The Director of the Office of Faculty Affairs is responsible for creating an institutional environment in which faculty thrive throughout their academic careers, strengthening academic excellence, shared governance, leadership development, and institutional effectiveness while supporting AIU's ambitions for WSCUC accreditation and long-term academic distinction. For more information, visit: www.aiu.edu.kw Department Profile The Office of Faculty Affairs (OFA) is AIU's institutional hub for faculty success, academic engagement, academic career development, shared governance, and institutional faculty excellence. Operating under the Office of the Vice President for Academic Affairs, the Office serves all Schools, the Foundation Programme, and future graduate programmes, working collaboratively with more than 120 full-time faculty together with adjunct, visiting, and future clinical faculty. The Office is established as one of AIU's strategic academic support units under the RISE Strategy, with the Director serving as its founding leader responsible for developing the Office's policies, programmes, partnerships, operational culture, and long-term strategic direction. Working collaboratively with Human Resources, Deans, Department Chairs, the Centre for Teaching & Learning, the Office of Graduate Studies, the Office of Research and Scholarly Activity, the Registrar, Quality Assurance, Student Affairs, Library Services, and other institutional units, the Director ensures that faculty-related academic matters are coordinated consistently across the University while maintaining a clear distinction from Human Resources' employment responsibilities. The Office complements but does not replace the responsibilities of Human Resources. Human Resources remains responsible for employment administration, contracts, payroll, benefits, immigration, and employee relations, while the Office of Faculty Affairs provides academic leadership, coordination, guidance, and support on matters relating to faculty success, academic development, governance, academic progression, recognition, and institutional effectiveness. The Office carries four interconnected institutional mandates: 1. Faculty Success & Engagement Building an academic environment in which faculty are supported throughout every stage of their academic careers through mentoring, engagement, recognition, wellbeing, professional growth, leadership development, and institutional support. 2. Academic Career Development & Recognition Supporting promotion, academic rank progression, leadership development, succession planning, recognition, awards, and continuous academic growth. 3. Academic Policies & Shared Governance Promoting transparent governance, institutional consistency, academic integrity, faculty participation in decision-making, and continuous policy development. 4. Institutional Excellence & Faculty Effectiveness Supporting institutional effectiveness, accreditation, academic quality, faculty engagement, strategic planning, and cross-functional collaboration in support of AIU's long-term academic mission. Scope of Work The Director of the Office of Faculty Affairs provides strategic and operational leadership across six interconnected institutional domains that collectively support faculty excellence, institutional effectiveness, academic quality, and shared governance. The Director serves as the University's principal academic administrator for faculty affairs, providing leadership in the development and implementation of faculty-related academic policies, career development initiatives, governance structures, recognition programmes, academic support services, and institutional planning. The Director is simultaneously a strategic advisor, policy leader, governance specialist, faculty advocate, organisational developer, and institutional partner. This is not a role focused on employment administration; rather, it is a leadership position responsible for creating an institutional environment in which faculty are supported, recognised, developed, and empowered to contribute fully to AIU's academic mission. The Director operates primarily as a strategic leader, advisor, facilitator, and institutional partner, working collaboratively with Human Resources and other University offices rather than duplicating their operational responsibilities. This position requires a leader capable of building relationships across the institution, promoting collaboration, supporting faculty success, and ensuring that faculty-related academic processes are fair, transparent, consistent, and aligned with AIU's strategic priorities. Key Responsibilities 1. Faculty Success and Academic Engagement Develop a comprehensive institutional strategy supporting faculty success throughout the academic career lifecycle. Establish and coordinate faculty mentoring programmes for new, early-career, international, and newly promoted faculty. Coordinate faculty orientation and academic transition activities in collaboration with Human Resources and the Centre for Teaching & Learning. Promote interdisciplinary collaboration among faculty across schools. Develop programmes supporting faculty engagement and institutional belonging. Coordinate faculty networking events, retreats, academic forums, and engagement initiatives. Support faculty wellbeing through collaboration with relevant institutional offices. Facilitate communication between Academic Affairs and faculty. Serve as an accessible resource for faculty seeking guidance on academic policies and procedures. Promote an inclusive, respectful, and collaborative academic culture. Coordinate faculty recognition and appreciation initiatives. Support retention of high-performing faculty through engagement initiatives. Develop institutional faculty engagement and satisfaction surveys.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Minimum Qualifications:</h2><p><strong>Education</strong></p><ul><li>Earned doctoral degree (PhD or equivalent) from an accredited institution.</li><li>Academic qualifications suitable for appointment to an academic rank at Assistant Professor or above. Associate Professor or Professor preferred.</li></ul><p><strong>Experience</strong></p><ul><li>Minimum seven (7) years of progressively responsible experience in higher education administration, including at least three (3) years in academic leadership.</li><li>Demonstrated experience supporting faculty affairs, academic governance, promotion, faculty development, or academic administration within a university environment.</li><li>Experience developing and implementing faculty-related academic policies and procedures.</li><li>Experience supporting faculty promotion, academic rank, faculty evaluation, mentoring, or academic career development.</li><li>Human Resources, and senior administrators.</li><li>Demonstrated experience supporting accreditation, institutional effectiveness, or quality assurance initiatives.</li><li>Experience preparing reports, policy papers, committee documentation, and institutional analyses.</li><li>Experience working in a multicultural higher education environment; GCC experience is desirable.</li></ul><p><strong>Technical and Professional Knowledge</strong></p><ul><li>Comprehensive understanding of faculty affairs administration in higher education.</li><li>Knowledge of academic governance principles and shared governance models.</li><li>Knowledge of faculty promotion, academic rank, faculty evaluation, mentoring, and academic career development.</li><li>Knowledge of higher education regulations, accreditation requirements, and institutional quality assurance.</li><li>Understanding of faculty workload models and academic staffing principles.</li><li>Knowledge of faculty lifecycle management from an academic perspective.</li><li>Familiarity with faculty information systems and institutional reporting.</li><li>Knowledge of WSCUC accreditation standards and their relationship to faculty qualifications, governance, institutional effectiveness, and academic quality.</li><li>Understanding of higher education policy development and institutional governance.</li><li>Familiarity with American-model higher education systems is highly desirable.</li></ul><p><strong>Skills, Competencies and Personal Attributes</strong></p><ul><li>Demonstrated ability to establish trust and credibility with faculty, academic leaders, and senior administrators.</li><li>Exceptional interpersonal, communication, and relationship-building skills.</li><li>Strong diplomacy and conflict resolution skills.</li><li>Ability to manage confidential and sensitive faculty matters with discretion and professionalism.</li><li>Excellent organisational, analytical, and project management abilities.</li><li>Ability to facilitate collaboration across multiple academic and administrative units.</li><li>Commitment to shared governance, transparency, fairness, and collegiality.</li><li>Ability to balance institutional priorities with faculty interests.</li><li>Excellent written communication skills, including policy writing and report preparation.</li><li>Strategic thinking with the ability to translate institutional priorities into practical initiatives.</li><li>Commitment to continuous improvement and evidence-based decision-making.</li><li>Cultural awareness and ability to work effectively within an international university environment.</li><li>High ethical standards, sound judgement, and professional integrity.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Previous experience serving as Director of Faculty Affairs, Associate Dean, Dean, or other senior academic leadership position.</li><li>Experience establishing or significantly enhancing a Faculty Affairs Office or equivalent academic support unit.</li><li>Experience supporting faculty promotion, academic rank assignment, mentoring programmes, or academic leadership development.</li><li>Experience working within an American-model university.</li><li>Experience contributing to institutional or programme accreditation processes, including WSCUC or comparable accreditation frameworks.</li><li>Familiarity with higher education in the Gulf region and Private Universities Council (PUC) requirements.</li><li>Demonstrated leadership in faculty engagement, recognition, or wellbeing initiatives.</li><li>Evidence of scholarly achievement and active engagement in higher education leadership.</li></ul><p></p></section>