Area Manager Jobs in Kuwait
1396 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment.</p><p>Managing Profitability and Departmental Budgets Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand s business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals.</p><p>Managing Property Operations Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</p><p>Leading Property Operations Teams Establishes a vision for product and service delivery on property. Champions the brand s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Ensures employees are treated fairly and equitably.</p><p>Managing and Conducting Human Resources Activities Observes service behaviors of employees and providing feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, or related professional area.</p><p>OR</p><p>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, or related professional area.</p><p></p></section>
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<p><span><strong>About Jumeirah and The Hotel: </strong></span></p><br><p><span>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</span></p><br><p><span>Jumeirah Messilah Beach Hotel and Spa offers easy access to Kuwait’s Central Business District, airport and major attractions. The beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, seven restaurants, cafés and lounges, a Talise Spa, 200-metre private beach, two swimming pools and a children’s play area. Extensive conference and banqueting facilities are available, including the Badriah ballroom.</span></p><br><p><span><strong>About the Job:</strong></span></p><br><p><span>An opportunity has arisen for a <strong>Assistant Marketing Manager</strong> to join the <strong>Marketing </strong>at <strong>Jumeirah Messilah Beach, Kuwait</strong>. The main duties and responsibilities of this role:</span></p><br><ul><li><p><span>Thinking creatively and producing new ideas in creative concepts.</span></p><br></li><li><p><span>Interpret master concepts and develop design deliverables in line with it.</span></p><br></li><li><p><span>Present finalised design concepts in a professional manner visually.</span></p><br></li><li><p><span>Working with a wide range of media, including photography, design, web design.</span></p><br></li><li><p><span>Adaptation of existing artwork to ensure the visual look and feel is consistent.</span></p><br></li><li><p><span>Master artwork adaptation to apply to different deliverables for campaigns.</span></p><br></li><li><p><span>Updating of brochures and collaterals in English and Arabic languages.</span></p><br></li><li><p><span>Photography and image sourcing for new creative concepts.</span></p><br></li><li><p><span>Menu design and design adaptations to meet the needs of the business.</span></p><br></li><li><p><span>Develop and maintain a marketing artwork archive for all artwork files.</span></p><br></li><li><p><span>Set up and maintain a well organised library for all image files.</span></p><br></li></ul><p><span><span>Train executives in the marketing cluster in basic graphic design skills.</span></span></p><br><p><strong>About you:</strong></p><br><ul><li>Skill in developing effective presentations.</li><li>Analytical focus w/ strong quantitative & budget mgmt skills</li><li>3-5 years sales & marketing experience in service industry</li><li>Technical understanding of photography, film, rich media</li><li>Market planning, Project management, basic accounting, strong negotiation skills.</li><li>Proficiency in new media/digital marketing and distribution.</li></ul><p><strong>About the Benefits:</strong></p><br><p>Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.</p><br><br> </div>
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<p>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor closed circuit televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.</p>
<p>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Amaken is seeking to hire an Assistant Store Manager for a fast casual franchise brand based in Kuwait.</p><p><br></p><p>The successful candidate will be responsible for supporting the overall management of daily store operations, leading and developing store teams, and ensuring the delivery of an exceptional guest experience.</p><p>The ideal candidate should be certified across all operational stations and capable of ensuring consistent adherence to company policies, procedures, and service standards.</p><p><br></p><p><b>Key Responsibilities:</b></p><p>• Manage and oversee day-to-day store operations to ensure smooth and efficient business performance.</p><p>• Deliver exceptional customer service by maintaining high hospitality and guest satisfaction standards.</p><p>• Ensure accurate and efficient preparation and sale of products while meeting established speed of service and food safety requirements.</p><p>• Supervise, coach, and develop team members and shift coordinators across operational stations, products, processes, and company policies.</p><p>• Motivate and support the store team while assisting in both front-of-house and back-of-house operations.</p><p>• Support the Store Manager in overseeing assigned shifts and maintaining operational continuity.</p><p>• Monitor compliance with brand standards and ensure consistent execution across all areas of the store.</p><p>• Contribute to achieving profitability targets by monitoring operational controls and implementing corrective actions when required.</p><p>• Train and coach team members on brand standards, corporate policies, operational procedures, and guest-focused initiatives.</p><p>• Escalate employee relations matters, operational deviations, and customer concerns to the Store Manager while recommending appropriate actions.</p><p>• Ensure proper security procedures are implemented to safeguard employees, guests, and company assets.</p><p>• Enforce food safety regulations, sanitation practices, cleanliness standards, and maintenance procedures for kitchen and dining areas.</p><p>• Address customer complaints and requests professionally, efficiently, and courteously.</p><p>• Ensure compliance with cash handling, inventory management, and other operational procedures in accordance with brand standards.</p><p>• Perform additional duties as assigned by management.</p><p><br></p><p><b>Qualifications:</b></p><p>• Minimum 6 years of relevant experience in fast casual restaurant operations or a similar hospitality environment.</p><p>• Previous experience in the Food & Beverage (F&B) is preferred.</p><p>• Strong leadership, team management, and staff development capabilities.</p><p>• Knowledge of operational controls, inventory management, food safety, and customer service best practices.</p><p>• Computer literate with proficiency in standard business and operational systems.</p><p>• Bachelor’s degree in Business Administration, Hospitality Management, or a related field is preferred; equivalent professional qualifications will also be considered.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications:</p><ul><li>Minimum 6 years of relevant experience in fast casual restaurant operations or a similar hospitality environment.</li><li>Previous experience in the Food & Beverage (F&B) is preferred.</li><li>Strong leadership, team management, and staff development capabilities.</li><li>Knowledge of operational controls, inventory management, food safety, and customer service best practices.</li><li>Computer literate with proficiency in standard business and operational systems.</li><li>Bachelor s degree in Business Administration, Hospitality Management, or a related field is preferred; equivalent professional qualifications will also be considered.</li></ul><p></p></section>
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Description <p>At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.</p><br><br> <p>As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><br><br> <p><strong>Job Function: </strong></p><br><br> MedTech Sales <p><strong>Job Sub Function: </strong></p><br><br> Clinical Sales – Surgeons (Commission) <p><strong>Job Category:</strong></p><br><br> Business Enablement/Support <p><strong>All Job Posting Locations:</strong></p><br><br> Kuwait City, Kuwait <p><strong>Job Description:</strong></p><br><br> Job Description Summary<br> Established support individual contributor that executes tasks that are typically routine, with some deviation from standard practice. Follows administrative processes to ensure accuracy, timeliness, and quality of deliverables. Provides support for internal teams in the Clinical Sales - Surgeons area. Strong problem-solving, organizational, and project management skills, including the ability to design, structure, and lead projects. Excellent understanding of customer, business intelligence, and industry trends. Maintains high standards of professionalism, efficiency, personal communication, discretion, and independent judgment.<br>------- DUTIES & RESPONSIBILITIES ------<br>Completes more complex tasks for Clinical Sales - Surgeons, and follows processes to ensure accuracy, timeliness, and quality of deliverables.<br>Assists with the development of Clinical Sales - Surgeons area implementation plans, activities, and next steps required to close key opportunities.<br>Implements objective-driven clinical sales training program inclusive of strategy, process, and collateral.<br>Updates sales audit database by entering, verifying, and securing data.<br>Leverages strategic partnerships for customer acquisition and reviews customer demands and feedback.<br>Responds to customer needs and complaints regarding products and services, and escalates unusual cases to manager.<br>Helps track information resulting from clinical, procedural, and technical discussions for reference.<br>Demonstrates Johnson & Johnson’s Leadership Imperatives and Credo.<br>Job is eligible for sales incentive / sales commissions.<br> <p><strong>Required Skills: </strong></p><br><br> <p><strong>Preferred Skills:</strong></p><br><br> Accountability, Account Management, Collaboration, Cultural Competence, Customer Centricity, Healthcare Trends, Lead Generation, Market Knowledge, Market Research, Objectives and Key Results (OKRs), Organizing, Process Oriented, Relationship Building, Sales, Sales Support, Sales Training, Solutions Selling, Sustainable Procurement, Vendor Selection <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a Well Control BOP Technician Maintenance Manager (Residential) with deep drilling land rigs experience for our client in Kuwait. Position Overview: The Well Control BOP Technician Maintenance Manager will lead the maintenance, inspection, testing, and reliability of Blowout Preventer (BOP) systems and associated well control equipment for deep drilling land rig operations in Kuwait. Key Responsibilities: BOP & Well Control Equipment: Lead all maintenance, repair, inspection, testing, and certification activities for BOP systems and well control equipment. Ensure BOP stacks, choke manifolds, accumulator units, hydraulic control systems, and associated equipment remain fully operational. Plan and execute preventive and predictive maintenance programs. Coordinate BOP pressure testing and function testing in accordance with company and regulatory requirements. Troubleshoot mechanical, hydraulic, pneumatic, and electrical failures. Ensure OEM maintenance recommendations are implemented. Maintenance Management: Develop annual and quarterly maintenance strategies for drilling equipment. Manage maintenance planning using CMMS. Optimize equipment reliability and minimize non-productive time (NPT). Manage spare parts inventory and critical equipment availability. Lead root cause failure analysis (RCFA) and corrective action implementation. Control maintenance budgets and contractor performance. Compliance & Safety: Ensure compliance with company HSE standards and applicable regional regulations. Promote a strong well control and process safety culture. Maintain complete maintenance and certification records. Participate in audits, rig inspections, and incident investigations. Ensure emergency response readiness for well control equipment. Leadership: Supervise BOP technicians, mechanics, and maintenance personnel. Mentor and develop technical competency within the maintenance team. Coordinate with Rig Managers, Toolpushers, Drilling Superintendents, OEMs, and third-party service providers. Foster effective collaboration within multicultural work environments. Required Qualifications: Bachelor's Degree or Technical Diploma in Mechanical, Electrical, Mechatronics, or Petroleum Engineering. Experience of 8+years of drilling equipment maintenance and BOP maintenance experience. Minimum 5 years in a maintenance leadership or management role. Extensive experience supporting deep drilling land rigs (3000HP, HPHT and high-capacity drilling operations). Demonstrated success leading maintenance teams in multicultural Middle East operations. Strong working knowledge of international drilling standards and OEM maintenance practices. Excellent understanding of well control equipment reliability and operational risk management. Ability to minimize downtime while maintaining the highest safety standards. Strong communication skills in English. Current well control certification (e.g., IWCF or IADC WellSharp). Strong knowledge of OEM BOP systems and control equipment. Experience using computerized maintenance management systems (CMMS). Candidates from Canada, United States, Europe, Eastern Europe, Australia, China are preferred.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree or Technical Diploma in Mechanical, Electrical, Mechatronics, or Petroleum Engineering.</li><li>Experience of 8+years of drilling equipment maintenance and BOP maintenance experience.</li><li>Minimum 5 years in a maintenance leadership or management role.</li><li>Extensive experience supporting deep drilling land rigs (3000HP, HPHT and high-capacity drilling operations).</li><li>Demonstrated success leading maintenance teams in multicultural Middle East operations.</li><li>Strong working knowledge of international drilling standards and OEM maintenance practices.</li><li>Excellent understanding of well control equipment reliability and operational risk management.</li><li>Ability to minimize downtime while maintaining the highest safety standards.</li><li>Strong communication skills in English.</li><li>Current well control certification (e.g., IWCF or IADC WellSharp).</li><li>Strong knowledge of OEM BOP systems and control equipment.</li><li>Experience using computerized maintenance management systems (CMMS).</li><li>Candidates from Canada, United States, Europe, Eastern Europe, Australia, China are preferred.</li></ul><p></p></section>
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<p><span><strong>About Jumeirah and The Hotel: </strong></span></p><br><p><span>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</span></p><br><p><span>Jumeirah Messilah Beach Hotel and Spa offers easy access to Kuwait’s Central Business District, airport and major attractions. The beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, seven restaurants, cafés and lounges, a Talise Spa, 200-metre private beach, two swimming pools and a children’s play area. Extensive conference and banqueting facilities are available, including the Badriah ballroom.</span></p><br><p><span><strong>About the Job:</strong></span></p><br><p><span>An opportunity has arisen for a <strong>Spa Manager</strong> to join the <strong>Spa</strong> at <strong>Jumeirah Messilah Beach, Kuwait</strong>. The main duties and responsibilities of this role:</span></p><br><ul><li><span><strong>Spa Operations & Team Management</strong> – Oversee daily operations, provide guidance, encourage teamwork, and coordinate with internal and external stakeholders for smooth functioning.</span></li><li><span><strong>Training & Development</strong> – Develop and implement the Department Training Plan, conduct hands-on training, and ensure adherence to quality standards.</span></li><li><span><strong>Financial & Marketing Management</strong> – Prepare and monitor the department budget, implement marketing initiatives, and develop up-selling strategies to maximize revenue.</span></li><li><span><strong>Guest Experience & Competitive Analysis</strong> – Monitor guest feedback, analyze competitor services, and introduce innovative spa experiences, treatments, and products.</span></li><li><span><strong>Maintenance & Inventory Control</strong> – Coordinate with Engineering for maintenance, oversee spa equipment inventory as per audit standards, and ensure cost-effective operations.</span></li><li><span><strong>Compliance & Collaboration</strong> – Ensure adherence to company policies, health and safety regulations, and support interdepartmental collaborations for promotions and guest experiences.</span></li></ul><p><strong>About you:</strong></p><br><ul><li>An internationally recognized qualifications in the Spa Industry, or equivalent field, and have a minimum of 2 years leadership experience in a 5-star luxury Spa environment.</li><li>Should be computer literate with good working knowledge of computer applications such a MS Office. Be well-organized, process and result oriented.</li><li>Work in a multicultural environment.</li><li>It is essential to have strong command of the English language, both spoken and written.</li><li>Have knowledge and experience with integrated wellness approaches and working models, and strong market and competitiveness awareness, and the ability to plan, execute and monitor all required operational and training activities for a large team. </li></ul><p><strong>About the Benefits:</strong></p><br><p>Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.</p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The position is responsible for implementing quality assurance processes that meet the company s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.</p><p>Managing Quality Assurance Goals Coaches managers on adopting the Total Quality Management leadership style. Conducts monthly audit to ensure compliance with company and brand standards Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Directs property quality efforts to address critical customer requirements. Assists with regional and/or company-wide implementation of company best practices. Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.</p><p>Managing Quality Tools Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences. Uses data collection methods to compile, display, track, and analyze defect trends. Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer. Analyzes issues and identifies trends.</p><p>Managing the Guest Experience Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Responds to and handles guest problems and complaints. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Models service behaviors that meet or exceed guest expectations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience</p><ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li><li>OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Role Summary </b>We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate?</p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers by regular visiting the suppliers warehouse.</li><li>Assortment: Monitoring the daily availability list and ensuring new seasonal items are regularly listed by the supplier.</li><li>Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li><li>Regular market visits to check the assortment available in the country and pushing our suppliers to source them for us.</li><li>Price: Pricing the items based on Ministry pricing guidelines on a daily basis.</li><li>Collecting market prices and conducting country price audits.</li><li>Promos: Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills and always like to be hands-on with several tools. You have excellent analytical and communication skills and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills.</li><li>You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent in English mandatory & Arabic can be a plus</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As Store Business Navigation and Operations (BNO) you use knowledge of IKEA and local market to work together with the store management team and BNO team, in an inspiring and supportive way. You work together to ensure that the store is steered towards growth, optimal performance and sustained long term profitability in line with the IKEA objectives and be a business partner in strategic and operational development, closely connected to the business and contributing to improved customer experience. Accountable for overall availability, quality of logistics and service operations while being an active partner in the store commercial and business planning process. Navigate the growth of IKEA retailing and steer the business towards sustained long-term profitability. Provide accurate, relevant and user-friendly business information for effective decision-making. Analyze business information and identifying business opportunities. Be an active business partner and contribute to business development initiatives. Establish follow-up mechanisms for projects. Work with other functions to assure the alignment of business information. Secure the business steering process works well in the store and that the store management is working towards agreed upon goals. Lead and develop leaders and teams in the areas of responsibility of the BNO function. Identify and develop talents and secure succession planning. Lead the store Business Plan process together with the store manager and management team and proactively working with local market data to understand people s life at home and our customers experience in our different touch points to provide relevant insight. Drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders when setting goals. Together with the commercial team identify commercial opportunities and promote the use of business case thinking when evaluating and acting on these. Provide a safe and secure environment for our customers, suppliers and co-workers. Secure implementation of relevant rules and guidelines in the areas of risk and compliance. Supporting the management team to create Actions Plans for their areas of responsibility. These are based on the store business plan, agreed goals and Key Performance Indicators (KPIs). Take responsibility to summarize and communicate our Financial Goals (including P&L) to ensure that they are agreed, communicated and clearly understood by everyone. Proactively working to develop the Scenario Plans based on how we will take fast action if the performance is better or worse than planned. You ensure these scenarios are well documented, realistic and communicated. Driving the follow-up process to ensure we focus on delivering the business plan. You support your colleagues to achieve their goals. Responsible for co-coordinating and agreeing updated forecasts throughout the year. You ensure the Business navigation team at Service Office is updated. Responsible for securing that the costs are in line with goals and to highlight deviations and potentials, in order that we can take action to achieve our goals. Encourage your team and colleagues to discover even more effective and cost-conscious ways of working to make us quicker, leaner and simpler, and through this lower our cost structure. Negotiate cost effective contracts with external service providers under your direct responsibility and support your colleagues to do the same, always using the tools and competence provided by Indirect Material & Services (IMS). When you do this, you always consider the sustainability aspect and the environmental impact. Work with your colleagues to analyze benefits, costs and investments and develop business cases. You do this to ensure that we invest in projects that give a good return on investment, exceeding our customers expectations, whilst securing our long-term profitability. Communicate relevant business information and goals to managers and co-workers, in a way which engages and inspires them to create meaningful actions to achieve our agreed goals.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>BSc or MSc in Finance or Business Controlling</li><li>Previous experience in a Business Controlling/commercial role with proven strong analytical and numerical skills</li><li>A thorough understanding of the profit and loss and key performance measurements that we use to plan, follow up and steer the business</li><li>Proven record of consistently meeting agreed budgets and goals and working on plans over a number of years.</li><li>Setting and implementing action goals and providing clear direction and following up goals</li><li>Ability to develop knowledge of the national and global market and business conditions, and take commercial decisions based on this information</li><li>Ability to communicate confidently and clearly in English, both verbally and in writing</li><li>Experience of working in a fast-paced retail environment</li><li>Experience and interest in retailing and/or home furnishing</li><li>Experience of leading and managing a team preferably gained in retailing and/or sales</li><li>High level of proficiency in Microsoft Office applications (especially Excel)</li><li>Experience of adapting to different styles of working to get the best out of all the team (situational leadership)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Manages overall operations of Health Club and . Responsible for guest and employee satisfaction as well as meeting standards and financial goals. Develops and implements marketing strategies for fitness assessment center and health programs.</p><p>Managing Health Club and Operations Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Schedules events, programs, and activities, as well as the work of others. Develops and implements menu of classes and services, including special programs. Develops specific goals and plans to prioritize, organize, and accomplish your work. Manages outside vendors. Orders and maintains necessary supplies and ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Manages pool areas, including overall maintenance, daily upkeep and cleanliness. Ensures all facilities are in appropriate operating condition. Schedules work/repairs as needed with the Engineering Department. Maintains and enforces safety standards and procedures with the recreation staff. Ensures appropriate fees are charged to guests and that proper cash handling procedures are followed by all members of the recreation staff. Manages operating budget. Assists with major equipment purchases. Provides special programming for holiday weekends and heavy transient time periods. Plans and implements special recreational opportunities for resort guests as business demands. Develops and implements marketing strategies for fitness assessment center and health programs.</p><p>Ensuring Exceptional Customer Service Serves as a role model to demonstrate appropriate behaviors. Monitors quality, standards and meets the expectations of the customers on a daily basis. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p><p>Conducting Human Resources Activities Oversees all Human Resources activities in the Recreation Department. Oversees employee satisfaction and guest satisfaction results, and ensures corrective action is needed. Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Hires, trains, and monitors development of recreation staff. Participates in the performance appraisal system process, giving feedback when needed. Coordinates all training activities for employees in department. Encourages and builds mutual trust, respect, and cooperation among team members. Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 3 years experience in the recreation/health club operations or related professional area.</li><li>OR 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; 1 year experience in the recreation/health club operations or related professional area.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Role Summary </b>We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate? Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply. Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy. Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc. Reviewing and resolving any issues with local suppliers by regular visiting the suppliers warehouse.</p><p>Assortment: Monitoring the daily availability list and ensuring new seasonal items are regularly listed by the supplier. Ensuring cost efficiency across our consumers that meets their needs/wants. Defining and maintaining the local assortment and integrating the basic assortment for the department/categories. Providing regional teams with information regarding products and quantities needed for international and regional contracts. Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc. Regular market visits to check the assortment available in the country and pushing our suppliers to source them for us.</p><p>Price: Pricing the items based on Ministry pricing guidelines on a daily basis. Collecting market prices and conducting country price audits.</p><p>Promos: Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment. Developing the country promotion calendar. Following up and ensuring effective execution of all activities required for each promotional event. Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting. You have built teams and led cross-functional projects at scale. You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you. You can interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills and always like to be hands-on with several tools. You have excellent analytical and communication skills and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent in English mandatory & Arabic can be a plus</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>We’re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><p><strong>What’s On Your Plate?</strong></p><br><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and</li><li>Supply.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including</li><li>categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers by regular visiting the suppliers warehouse.<br>
Assortment:</li><li>Monitoring the daily availability list and ensuring new seasonal items are regularly listed by the supplier.</li><li>Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li><li>Regular market visits to check the assortment available in the country and pushing our suppliers to source them for us.<br>
Price:</li><li>Pricing the items based on Ministry pricing guidelines on a daily basis.</li><li>Collecting market prices and conducting country price audits.<br>
Promos:</li><li>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills and always like to be hands-on with</li><li>several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent in English mandatory & Arabic can be a plus </li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<p>We are seeking a Clinical Study Manager to lead the operational execution of our secondary data use Real World Evidence (RWE) activities and international clinical studies. In this role, you will coordinate end-to-end study operations across global sites, ensuring that our clinical programs deliver high-quality data safely, efficiently, and ethically. You will work within a highly collaborative, matrixed team environment where your leadership directly helps us bring medical innovations to patients faster.</p><br><p><b>Your Responsibilities</b></p><br><ul><li><p><b>Lead Study Teams:</b> Build and guide cross-functional, borderless study teams, establishing clear accountabilities, deliverables, and a psychologically safe environment where everyone can thrive.</p><br></li><li><p><b>Manage End-to-End Trial Operations:</b> Maintain comprehensive study plans, risk mitigation strategies, site selection procedures, and vendor oversight protocols from activation through to clinical closure.</p><br></li><li><p><b>Oversee Financials & Agreements:</b> Manage study budgets, track metrics, review work orders, and negotiate study agreements to ensure highly cost-effective operations with minimal variances.</p><br></li><li><p><b>Drive Global Regulatory Compliance:</b> Ensure absolute adherence to international clinical trial guidelines (such as Good Pharmacovigilance Practices and Good Pharmacoepidemiology Practices), relevant local regulations, and inspection readiness.</p><br></li><li><p><b>Direct Vendor & Site Deliverables: </b>Maintain strict oversight of external vendors, tracking performance metrics, resolving systematic operational issues, and organizing necessary training.</p><br></li><li><p><b>Develop Strategic Recruitment Plans:</b> Analyze trial feasibility data across multiple countries to make data-driven recommendations on site distribution, patient numbers, and retention strategies.</p><br></li></ul><p><b>Who You Are</b><br>You are a proactive, strategic operational leader with a passion for clinical excellence and cross-functional collaboration. You bring a growth mindset, excel at solving complex operational problems under tight deadlines, and possess deep listening and empathy skills that inspire your teams.</p><br><p><b>To be successful in this role, you bring:</b></p><br><ul><li><p><b>Proven Clinical Leadership:</b> Demonstrated experience leading successful study teams through all operational stages of clinical studies or secondary data use projects.</p><br></li><li><p><b>Regulatory Expertise: </b>A clear understanding and practical experience applying global clinical quality requirements, regulations, and pharmacovigilance standards.</p><br></li><li><p><b>Strategic Planning & Risk Management: </b>Strong organizational awareness with a proactive planning mindset, including the ability to embed operational contingencies.</p><br></li><li><p><b>Financial & Vendor Acumen:</b> Experience successfully managing trial budgets, processing vendor agreements, and handling external system integrations.</p><br></li><li><p><b>Exceptional Communication: </b>Well-developed written and verbal communication skills, with a proven ability to present clear directions, influence cross-functionally, and resolve conflicts.</p><br></li></ul><p>Together, we’ll advance along the whole patient journey with the aspiration to prevent, stop and cure diseases. Join us in building a healthier future!</p><br><b>Compensation & Benefits</b><p>This position also offers an attractive <span><u>benefits package</u></span>.</p><br><p><span><u>Learn more</u></span> about how we reward our employees at Roche.</p><br>This job is posted in multiple locations. If you're applying for the role in an alternative location where pay transparency regulations apply, the Talent Acquisition Partner will share the local pay information with you ahead of any business interview.Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br><br><br><br><br><br><br><br> </div>
<p><h4>Job summary</h4>
<p>Functions as the strategic business leader of property operations and acts as general manager in his/her absence. Areas of responsibility include front office, retail/gift shops, recreation/fitness center, housekeeping, security/loss prevention, engineering/maintenance, food and beverage/culinary, and event management, where applicable. Position works with direct reports (executive committee members and department heads) to develop and implement the operations strategy and ensure implementation of the brand service strategy and brand initiatives. The position ensures operations meet the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues, and maximizes financial performance. As a member of the executive committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in business administration, hotel and restaurant management, or related major; 8 years’ experience in management operations, sales and marketing, or related professional area. OR</li>
<li>4-year bachelor's degree in business administration, hotel and restaurant management, or related major; 6 years’ experience in management operations, sales and marketing, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing profitability and departmental budgets</strong></p>
<ul>
<li>Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li>
<li>Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.</li>
<li>Reviews financial reports and statements to determine how operations is performing against budget.</li>
<li>Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.</li>
<li>Works with direct reports to determine areas of concern and establish ways to improve the departments’ financial performance.</li>
<li>Strives to maintain profit margins without compromising guest or employee satisfaction.</li>
<li>Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.</li>
<li>Coaches and supports operations team to effectively manage occupancy and rate, wages, and controllable expenses.</li>
<li>Reviews the wage progress report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.</li>
<li>Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li>
<li>Makes and executes key decisions to keep property moving forward towards achievement of goals.</li>
</ul>
<p><strong>Managing property operations</strong></p>
<ul>
<li>Strives to improve service performance.</li>
<li>Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.</li>
<li>Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.</li>
<li>Ensures core elements of the service strategy are in place to produce the desired results.</li>
<li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li>
</ul>
<p><strong>Leading property operations teams</strong></p>
<ul>
<li>Establishes a vision for product and service delivery on property.</li>
<li>Champions the brand’s service vision for product and service delivery and ensures alignment amongst the property leadership team.</li>
<li>Ensures employees are treated fairly and equitably.</li>
</ul>
<p><strong>Managing and conducting human resources activities</strong></p>
<ul>
<li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li>
<li>Hires operations management team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation.</li>
<li>Conducts annual performance appraisals with direct reports according to standard operating procedures.</li>
<li>Utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Stays knowledgeable of leadership talent in the property.</li>
<li>Fosters employee commitment to providing excellent service, participates in daily stand-up meetings, and models desired service behaviors in all interactions with guests and employees.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking an experienced and results-driven <b>F&B Operations Manager</b> to oversee the day-to-day operations of our cafe outlets. The successful candidate will ensure operational excellence, deliver exceptional customer experiences, lead and develop high-performing teams, and drive profitability while maintaining the highest standards of quality, hygiene and service.</p><p><br></p><ol><li>Oversee daily operations in the food and beverage department, ensuring that all processes align with company standards and enhance customer satisfaction.</li><li>Develop and implement operational strategies that optimize efficiency, reduce costs, and improve service delivery across all our cafes. </li><li>Ensure all cafés maintain high standards of cleanliness, food quality, presentation, and customer service.</li><li>Collaborate with the marketing team to create promotional campaigns that increase customer engagement and drive sales in food and beverage offerings.</li><li>Develop, implement and maintain Standard Operating Procedures (SOPs) across all outlets.</li><li>Train, mentor, and supervise staff members to ensure high levels of performance and adherence to health and safety regulations.</li><li>Analyze operational data to identify trends, forecast demand, and develop actionable insights that support business goals.</li><li>Manage inventory levels and supplier relationships to ensure timely procurement of quality food and beverage products.</li><li>Conduct regular audits of food and beverage operations to ensure compliance with quality standards and regulatory requirements.</li><li> Implement customer feedback mechanisms to continuously improve service quality and address any issues promptly.</li><li> Prepare and present reports to senior management on operational performance, highlighting successes and areas for improvement.</li></ol><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Bachelor's degree in Hospitality Management, Business Administration, or a related field.</p><p>Minimum <b>8 plus years</b> of experience in café or restaurant operations, including at least 3<b> years in a managerial role</b>.</p><p>Experience managing multiple café outlets is highly preferred.</p><p>Strong leadership skills to effectively manage and motivate diverse teams.</p><p>Excellent communication skills for clear interaction with staff and customers.</p><p>Proficiency in data analysis to make informed operational decisions.</p><p>Experience in inventory management and supplier negotiations.</p><p>Knowledge of health and safety regulations in food service operations.</p><p>Ability to develop and implement effective marketing strategies.</p><p>Strong problem-solving skills to address operational challenges efficiently.</p><p>Strong financial acumen with experience managing budgets, food cost, and labor cost. </p><p>Knowledge of food safety regulations and HACCP principles.</p></div>
<p><h4>Job summary</h4>
<p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing quality assurance goals</h4>
<ul>
<li>Coaches managers on adopting the Total Quality Management leadership style.</li>
<li>Conducts monthly audit to ensure compliance with company and brand standards.</li>
<li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li>
<li>Directs property quality efforts to address critical customer requirements.</li>
<li>Assists with regional and/or company-wide implementation of company best practices.</li>
<li>Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.</li>
</ul>
<h4>Managing quality tools</h4>
<ul>
<li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li>
<li>Uses data collection methods to compile, display, track, and analyze defect trends.</li>
<li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li>
<li>Analyzes issues and identifies trends.</li>
</ul>
<h4>Managing the guest experience</h4>
<ul>
<li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li>
<li>Models service behaviors that meet or exceed guest expectations.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Customer Success Manager role is pivotal in ensuring that our clients receive the highest level of service and support. As a key member of our team, you will be responsible for fostering strong relationships with clients, understanding their needs, and guiding them towards achieving their business objectives. This position is not just about maintaining customer satisfaction; it’s about creating lasting partnerships that drive mutual success. You will play an essential role in helping our clients navigate our services and solutions, ensuring they maximize their investments.</p><p>In this role, you will have the opportunity to grow your career in a dynamic environment that values innovation and collaboration. We pride ourselves on our inclusive team culture, where every voice is heard, and every idea is valued. As a Customer Success Manager, you will receive ongoing training and development opportunities to enhance your skills and advance your career. You will be supported by a dedicated team that is committed to your professional growth, ensuring you have the resources you need to succeed.</p><p>As you step into this role, you will not only contribute to the success of our clients but also to the strategic direction of our company. Your insights and feedback will be invaluable as we continue to evolve our services. This is an exciting opportunity for those who are passionate about customer success and want to make a significant impact in a thriving organization.</p><p><b>Responsibilities:</b></p><ol><li>Develop and maintain strong relationships with clients to understand their needs and ensure they are satisfied with our services, utilizing CRM tools to track interactions and outcomes.</li><li>Act as the primary point of contact for clients, addressing any concerns or issues promptly to enhance customer satisfaction and retention rates.</li><li>Collaborate with cross-functional teams to ensure that client feedback is incorporated into product development and service enhancement initiatives.</li><li>Conduct regular check-ins with clients to assess their usage of our products and services, providing insights and recommendations for optimization.</li><li>Develop and deliver training sessions for clients to help them utilize our services effectively, ensuring they achieve their desired outcomes.</li><li>Analyze customer data and feedback to identify trends and areas for improvement, informing strategic decisions and service offerings.</li><li>Prepare and present performance reports to clients, highlighting key metrics and demonstrating the value of our services in achieving their goals.</li><li>Facilitate onboarding processes for new clients, ensuring a smooth transition and integration into our systems.</li><li>Stay updated on industry trends and best practices in customer success management to continuously improve our service delivery and client engagement strategies.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Experience:</b> 3–5 years</p><p><b>Key Requirements:</b></p><ul><li>Kuwaiti National.</li><li>Customer Success or Account Management experience within SaaS, software, or digital solutions.</li><li>Strong client onboarding, adoption, retention, and relationship management experience.</li><li>Ability to understand customer business needs and maximize platform utilization.</li><li>Excellent communication and client engagement skills.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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<p><span><b>Position Summary / Purpose</b></span></p><br><br><p>At GSK, we unite science, technology and talent to get ahead of disease together. As a Specialty Account Manager for Kuwait and Oman, you will build strong partnerships with healthcare professionals (HCPs) and key accounts to deliver tailored, patient-focused solutions and drive sustainable business growth in line with GSK’s values and Ahead Together strategy.</p><br><br><br><p><span><b>Key Responsibilities</b></span></p><br><br><p>In this role, you will:</p><br><br><ul><li>Build and maintain effective partnerships with HCPs and key accounts to drive awareness and appropriate use of GSK’s solutions, in line with GSK policies and ethical standards.</li><li>Develop and execute a territory business plan aligned with GSK’s commercial strategy to achieve agreed objectives.</li><li>Collaborate with cross-functional teams (e.g. marketing, medical, market access) to implement tailored account solutions that address patient and customer needs.</li><li>Monitor performance and market trends within your territory and recommend data-driven actions to capture opportunities and address challenges.</li><li>Coordinate with supply chain and commercial teams to support demand forecasting and help ensure product availability for customers.</li><li>Conduct regular external meetings and educational activities with HCPs focused on disease awareness and patient-centric solutions, fully compliant with GSK’s Code and local regulations.</li></ul><br><p><span><b>Basic Qualifications / Requirements</b></span></p><br><br><p>To be considered for this role, you must have:</p><br><br><ul><li>Bachelor’s degree in pharmacy, Medical Sciences, or a closely related field.</li><li>Minimum 3 years of pharmaceutical sales or account management experience with a demonstrable record of achieving objectives.</li><li>Strong communication skills in Arabic and English.</li><li>Readiness and ability to travel frequently across Kuwait and Oman.</li><li>Valid residency in Kuwait.</li></ul><br><p><span><b>Preferred Qualifications</b></span></p><br><br><p>The following will be an advantage:</p><br><br><ul><li>Recent experience in specialty care and/or respiratory or related therapeutic areas in Kuwait and/or Oman.</li><li>Strong understanding of the healthcare landscape, stakeholders and access dynamics in Kuwait and Oman.</li><li>Strong organizational and analytical skills to manage multiple priorities and deliver results.</li><li>Demonstrated ability to work effectively in cross-functional teams and adapt in a dynamic environment.</li><li>Proactive approach to continuous learning and knowledge sharing.</li><li>Fluency in any additional language relevant to the Kuwait / Oman healthcare market.</li></ul><br><p><span><b>Work Environment</b></span></p><br><br><ul><li>Field-based role covering Kuwait and Oman.</li><li>Frequent travel across the assigned territory is required.</li></ul><br><br><p><i>GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.</i></p><br><br><br><br><p><b>Why GSK?<br>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><b>Contact information:</b><br>You may apply for this position online by selecting the <b>Apply now</b> button.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br> </div>