Ali jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are hiring a Fleet Coordinator to manage GPS fleet tracking and vehicle monitoring for its vehicle and equipment fleet. </p><p><br></p><p>The role covers daily monitoring of routes, usage, and operating hours through the company's GPS/telematics platform, preparation of fleet utilization reports, coordination with project teams and suppliers, and maintenance of accurate fleet records and GPS dashboard data to support cost control and operational decision-making.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Job Requirements</b></p><ul><li>3–4 years' experience in GPS fleet monitoring, vehicle/equipment tracking, and fleet utilization reporting</li><li>Practical experience with a GPS/telematics fleet tracking platform and dashboard reporting</li><li>Working knowledge of route monitoring, speeding/idling control, and fleet compliance</li><li>Proficient in MS Excel/MS Office</li><li>Strong attention to detail</li></ul><p><b>Preferred</b></p><ul><li>Diploma or Bachelor's in Logistics, Supply Chain, IT, or related field</li><li>Bilingual (Arabic/English)</li></ul><p><b>Visa Status:</b> Valid, transferable Kuwait residency (Article 18) required.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At <b>Kono</b>, we don't just sell furniture; we craft tailored spaces. We are looking for a dedicated, details-oriented <b>Customer Experience &amp; Operations Specialist</b> with solid experience in the <b>Kuwaiti furniture and interior market</b>. The ideal candidate acts as a trusted consultant to our clients, managing the entire journey—from handling bespoke custom orders to overseeing logistics, managing after-sales support, and continuously elevating our service quality.</p><p><b>Key Responsibilities:</b></p><ol><li>Handle incoming customer inquiries for both <b>ready-made items</b> (direct website purchases like tables, chairs, etc.) and <b>customized furniture orders</b>, guiding clients through specifications and closing sales effectively.</li><li>Work closely with local workshops, operational teams, and delivery drivers in Kuwait to coordinate site measurements, production timelines, and delivery schedules efficiently.</li><li>Actively track, troubleshoot, and resolve post-delivery issues or customer complaints with extreme professionalism and a solution-oriented mindset.</li><li>Utilize CRM/POS systems and delivery coordination software to accurately log orders, track shipping statuses, and optimize delivery routes.</li><li>Proactively analyze customer feedback and operational bottlenecks to propose strategies that constantly improve and upgrade Kono's overall service experience.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li><b>Communication &amp; Cultural Alignment:</b> Exceptional verbal and written communication skills with absolute fluency in the <b>Kuwaiti dialect</b> to connect authentically and built trust with local clients.</li><li><b>Kuwait Market Expertise:</b> Proven sales and technical experience within the furniture, kitchen, or interior design industry in Kuwait, with a deep understanding of local client preferences and customs.</li><li><b>Technical Knowledge in Custom Furniture:</b> Solid understanding of furniture customization, custom wardrobes, sizing standards, materials, and interior aesthetics.</li><li><b>Operational &amp; Software Literacy:</b> Proficient in using sales programs, CRM tools, or logistics/delivery coordination platforms.</li><li><b>Problem-Solving &amp; Crisis Management:</b> Exceptional ability to handle high-pressure situations, calm frustrated clients, and resolve logistical challenges smoothly.</li><li><b>Professional Bilingualism:</b> Strong professional proficiency in both Arabic and English with a consultative, client-first approach.</li></ul></div>