AccorHotels jobs

<p><h4>Company description</h4> <p>Mövenpick Hotel & Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travellers alike. Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city.</p> <h4>Job description</h4> <p><strong>Front office supervisor</strong></p> <p>First impressions are everything! As a Front Office Supervisor, you will ensure guests have a memorable experience from arrival through departure by delivering exceptional service and maintaining operational excellence.</p> <h4>What you will be doing:</h4> <ul> <li>Greet guests, manage check-ins, respond to requests, and settle accounts while providing friendly and engaging service.</li> <li>Supervise day-to-day front office operations, ensuring service standards are consistently met and maintained.</li> <li>Address guest concerns promptly, track issues, and notify appropriate departments to resolve problems efficiently.</li> <li>Assist the Front Office Manager with staffing records, scheduling, and staff training initiatives.</li> </ul> <h4>Qualifications</h4> <p>Your experience and skills include:</p> <ul> <li>Service-focused personality with a genuine commitment to hospitality; proven customer service experience is required.</li> <li>Proficiency with Opera property management system or related hotel management software.</li> <li>Fluency in English and Arabic; additional languages are a plus.</li> <li>Demonstrated supervisory or team leadership experience in a hospitality or customer-facing environment.</li> <li>Strong problem-solving and conflict resolution skills with the ability to handle guest concerns professionally and efficiently.</li> <li>Excellent organizational and multitasking abilities to manage multiple front office operations simultaneously.</li> <li>Outstanding verbal and written communication skills in English and Arabic for effective guest and staff interaction.</li> <li>Knowledge of hospitality industry standards, guest service protocols, and front office best practices.</li> </ul> <h4>Additional information</h4> <p>What is in it for you:</p> <ul> <li>Employee benefit card offering discounted rates at Accor worldwide.</li> <li>Learning programs through our Academies.</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.</li> <li>All Heartist Program with exclusive discount card dedicated to Accor employees offering discounted rates for hotel stays, dining, travel, shopping and lot more!</li> <li>Career opportunities across a network of international brands in more than 5100 hotels across 110 countries.</li> </ul> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p><strong>Why work for Accor?</strong><br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart,</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p><strong>Key responsibilities:</strong></p> <ul> <li>Maintain active communication systems within the Housekeeping Department to coordinate with guests and other departments</li> <li>Verify key cabinet inventory daily and report discrepancies to the Executive Housekeeper</li> <li>Review evening and night logbooks to identify and prioritise pending guest requests</li> <li>Prepare daily assignment sheets and coordinate staff distribution across all areas</li> <li>Record and communicate VIP room assignments and in-house room status to supervisors</li> <li>Respond promptly to guest requests and maintenance calls, ensuring timely resolution</li> <li>Compile and organise daily Housekeeping Reports</li> <li>Distribute work orders to responsible personnel and track completion</li> <li>Update the Property Management System with information from Floor Supervisors</li> <li>Process lost and found items according to established policies</li> </ul> <h4>Qualifications</h4> <ul> <li>Fluent in English with excellent written and verbal communication skills; proficiency in one additional language spoken by the majority of staff is essential</li> <li>Minimum two years' experience in a housekeeping or guest services role within a 5-star hotel environment</li> <li>Proficient in Microsoft Excel, Word, and Outlook; demonstrated experience with Fidelio or equivalent Property Management System</li> <li>Strong organisational and multitasking abilities with excellent attention to detail</li> <li>Proven ability to prioritise tasks and manage competing demands in a fast-paced environment</li> <li>Excellent interpersonal skills with a commitment to guest satisfaction and departmental coordination</li> </ul> <h4>Additional information</h4> <p><strong>Why work for Accor</strong></p> <ul> <li>Develop your talent through Accor’s learning programs</li> <li>Opportunity to grow within your property and across the world</li> <li>Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities</li> <li>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion!</p> <p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p><strong>Job responsibilities:</strong></p> <ul> <li>Ensures every guest receives full attention, courteous service, and exceptional care throughout their dining experience</li> <li>Leads and maintains a disciplined, well-organized team that adheres to all service standards, general service requirements, and cleaning checklists</li> <li>Provides on-the-job training and development to employees, including trainees and bus staff, with direct presence to correct mistakes on the spot and establish individual training programs tailored to each team member's needs</li> <li>Maintains strict standards for staff appearance, uniforms, grooming, and professional presentation</li> <li>Organizes assigned stations (breakfast/lunch/dinner) for cleanliness, proper setup, and equipment readiness according to established manuals</li> <li>Oversees order taking, ensures accuracy, and actively participates in sales efforts and guest relations</li> <li>Maintains continuous communication between restaurant and kitchen operations</li> <li>Handles guest complaints promptly by escalating to the restaurant manager or assistant F&B manager</li> <li>Ensures all staff are informed of current promotions, menu specialties, and sales activities</li> <li>Ensures careful handling of all restaurant materials and controls inventory of dishes, glassware, and serviceware; identifies and removes chipped, broken, or cracked items from service</li> <li>Keeps all restaurant furnishings clean and polished in accordance with the established cleaning schedule</li> <li>Monitors all furniture and equipment; submits maintenance requests for damaged items and ensures timely repairs</li> <li>Controls and reports all defective lighting, fixtures, and other electrical matters to management</li> <li>Assists with end-of-month and end-of-year inventory counts in assigned areas of responsibility</li> <li>Demonstrates thorough familiarity with all emergency procedures and ensures all team members are informed of and understand pertinent emergency protocols</li> <li>Ensures compliance with all company guidelines and operational policies</li> <li>Performs additional duties as assigned by the F&B manager and management team</li> </ul> <h4>Qualifications</h4> <p><strong>Required qualifications:</strong></p> <ul> <li>Minimum five years of progressive experience in food and beverage service within 5-star hotel or fine dining establishments</li> <li>Proven supervisory or leadership experience managing service teams</li> <li>Fluent command of English and at least one additional language commonly used by staff</li> <li>Strong knowledge of food and beverage service standards, protocols, and best practices</li> <li>Proficiency with point-of-sale (POS) systems, particularly Micros</li> <li>Competency in Microsoft Office applications (Excel, Word, Outlook)</li> <li>Excellent interpersonal and communication skills with the ability to interact professionally with guests and staff at all levels</li> <li>Demonstrated ability to train, mentor, and develop team members</li> <li>Strong problem-solving and conflict resolution capabilities</li> <li>Knowledge of health, safety, and emergency procedures relevant to food service operations</li> <li>Ability to maintain composure and deliver exceptional service in high-pressure environments</li> <li>Physical capability to stand for extended periods and perform duties throughout assigned shifts</li> <li>Flexibility to work varied shifts, including evenings, weekends, and holidays as required</li> </ul> <p><strong>Preferred qualifications:</strong></p> <ul> <li>Certification in food safety and hygiene</li> <li>Experience in luxury hospitality or Michelin-starred establishments</li> <li>Knowledge of wine service and beverage pairing</li> </ul> <h4>Additional information</h4> <p><strong>Why work for Accor</strong></p> <ul> <li>Develop your talent through Accor’s learning programs.</li> <li>Opportunity to grow within your property and across the world.</li> <li>Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.</li> <li>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li> </ul></p><p></p>

<p><h4>Company description<\/h4>\n<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.<\/p>\n<p>By joining us, you will become a Heartist\u00ae, because hospitality is, first and foremost, a work of heart.<\/p>\n<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<\/p>\n<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<\/p>\n<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<\/p>\n<p>Hospitality is a work of heart, join us and become a Heartist\u00ae.<\/p>\n\n<h4>Job description<\/h4>\n\n<h4>Key roles & responsibilities<\/h4>\n<li>Pick-up and delivery: Responsible for the punctual and professional collection and delivery of all guest laundry and dry-cleaning items.<\/li>\n<li>Marking and recording: Count and verify all items collected against the laundry list provided by the guest. Ensure guest names, room numbers, and item counts are accurately recorded to avoid discrepancies.<\/li>\n<li>Item inspection: Thoroughly check garments for any existing damage, stains, or items left in pockets (e.g., jewelry, cash) and report these to a supervisor immediately before processing.<\/li>\n<li>Adherence to brand standards: Ensure all procedures and quality standards are strictly followed during the pick-up and delivery process.<\/li>\n<li>Guest request fulfillment: Confirm that specific instructions\u2014such as folding trousers, light starch, or folding shirts\u2014are perfectly adhered to.<\/li>\n<li>Administrative support: Accurately record guest and staff laundry charges and assist with tracking staff uniforms in a timely manner.<\/li>\n<li>Operational assistance: Carry out general valet services as needed, including the delivery of fresh linen and assisting with inventories.<\/li>\n\n<h4>Qualifications<\/h4>\n\n<h4>Qualifications & attributes<\/h4>\n<li>Experience: Typically requires at least 2 years of experience in a similar capacity within a luxury hotel environment.<\/li>\n<li>Communication skills: Must have a good command of English (reading, writing, and oral proficiency) to handle guest queries professionally.<\/li>\n<li>Professionalism: Must be well-presented and maintain high standards of grooming and hygiene at all times.<\/li>\n<li>Key traits: High attention to detail, strong interpersonal skills, and a \"guest-focused\" mindset are essential for this high-touch role.<\/li>\n\n<h4>Additional information<\/h4>\n<p><strong>Why work for Accor<\/strong><\/p>\n<li>Develop your talent through Accor\u2019s learning programs.<\/li>\n<li>Opportunity to grow within your property and across the world!<\/li>\n<li>Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.<\/li>\n<p><strong>Our commitment to diversity & inclusion:<\/strong><\/p>\n<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<\/p><\/p><p><\/p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion!</p> <p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p>Welcome guests upon arrival with professionalism and warmth.<br> Assist guests with luggage handling, storage, and room delivery.<br> Escort guests to their rooms while introducing hotel facilities and services.<br> Coordinate efficiently with Front Office and Concierge teams.<br> Support guest requests promptly and courteously.<br> Ensure lobby and entrance areas remain organized and welcoming.<br> Assist with transportation arrangements and guest departures.<br> Maintain the highest standards of luxury hospitality and guest service at all times.</p> <h4>Qualifications</h4> <ul> <li>Passion for luxury hospitality and exceptional service.</li> <li>Strong interpersonal and communication skills.</li> <li>Attention to detail and commitment to excellence.</li> <li>Ability to work as part of a diverse, dynamic team.</li> <li>Previous experience in a luxury hotel environment is an asset.</li> <li>A proactive, solution-oriented approach.</li> <li>Strong written and verbal communication skills in English.</li> <li>A creative, practical and proactive approach to problem solving.</li> <li>Ability to focus on guest needs, using empathy, remaining calm and courteous at all times.</li> <li>Ability to promote positive relations with all guests and shareholders.</li> <li>Understanding and ability to work in a multi-cultural environment.</li> </ul> <h4>Additional information</h4> <p><strong>Why work for Accor</strong></p> <ul> <li>Develop your talent through Accor’s learning programs.</li> <li>Opportunity to grow within your property and across the world!</li> <li>Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.</li> <li>Our commitment to Diversity & Inclusion:</li> <li>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart. Join us and become a Heartist®.</p> <h4>Job description</h4> <p>Coordinate and manage all administrative operations for the F&B and Kitchen departments, including calendars, correspondence, reports, meeting minutes, and departmental documentation.</p> <p>Monitor food stock, market lists, kitchen supplies, and month-end inventories to ensure smooth operations and cost control within budget.</p> <p>Support daily operations by managing Banquet Event Orders (BEOs), coordinating with kitchen, stewarding, purchasing, and engineering teams, and following up on operational requests.</p> <p>Ensure compliance with HACCP, workplace safety, hygiene, and Accor quality standards while maintaining accurate safety and compliance records.</p> <p>Supervise and support culinary and F&B colleagues, including scheduling, leave records, staff administration, productivity, and departmental communication.</p> <p>Assist the Executive Chef and DOFB in overseeing departmental performance, operational efficiency, sustainability initiatives, and service excellence standards.</p> <h4>Qualifications</h4> <ul> <li>Diploma or degree in Hotel Management, Hospitality, or related field.</li> <li>Previous experience in hotel kitchen, F&B, or hospitality operations.</li> <li>Minimum 1 year of secretarial experience.</li> <li>Good reading, writing and oral proficiency in English language.</li> <li>Good working knowledge of MS Excel, Word, and PowerPoint.</li> <li>Good understanding of kitchen operations and F&B standards.</li> <li>Strong communication and interpersonal skills.</li> <li>Ability to work under pressure and manage multiple tasks.</li> <li>Attention to detail and accuracy in reporting and documentation.</li> </ul> <h4>Additional information</h4> <p><strong>Why work for Accor</strong></p> <ul> <li>Develop your talent through Accor’s learning programs.</li> <li>Opportunity to grow within your property and across the world!</li> <li>Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.</li> </ul> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions, and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet.</p> <p>Hospitality is a work of heart. Join us and become a Heartist®.</p> <h4>Job description</h4> <p>To guard our guests' lives against drowning in pool or beach areas.</p> <p>Continuous monitoring of hotel pool and beach areas and ensuring all hotel signs in the area are updated.</p> <p>Hold a valid governmental certificate in lifeguarding and renew it as required.</p> <p>Inform management and prepare reports for any hazard situations during the shift.</p> <p>Be aware of and have sufficient knowledge about first aid and how to handle drowning cases.</p> <p>Be flexible in assisting around different areas of the club and perform any other tasks assigned by management.</p> <p>Operate a quality professional fitness program by carrying out fitness testing, evaluations, program design, and fitness instruction.</p> <p>Be aware of the hotel’s health, safety, and hygiene policies.</p> <p>Ensure all safety and cleaning standards are maintained throughout the club.</p> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: At least 2 years of related work experience.</li> <li>Foreign language: Sufficient level of English and Arabic to communicate effectively with guests and employees.</li> <li>Courses and training: Professional trainings, seminars, and professional certification.</li> <li>Skills: Expected to use basic tools and equipment related to the job. Expected to perform simple, specific, and standard tasks that are generally repetitive.</li> </ul> <h4>Additional information</h4> <p><strong>Why work for Accor</strong></p> <ul> <li>Develop your talent through Accor’s learning programs.</li> <li>Opportunity to grow within your property and across the world.</li> <li>Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.</li> <li>Our commitment to diversity and inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>Front office supervisor</strong></p> <p>Reliable and engaging. As a rooms supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.</p> <h4>What is in it for you:</h4> <ul> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our academies</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li> </ul> <h4>What you will be doing:</h4> <ul> <li>Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service</li> <li>Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests</li> <li>Ensure employees are informed daily about priorities to personalize service</li> </ul> <h4>Qualifications</h4> <p><strong>Your experience and skills include:</strong></p> <ul> <li>Service focused personality is essential</li> <li>Previous experience in a similar leadership role is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem solving abilities and the ability to lead by example</li> </ul> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>ibis Kuwait Salmiya is a modern economy hotel operated under the Accor hospitality group. Located in the heart of Salmiya, the hotel offers comfortable accommodations for both business and leisure travelers. It features well-equipped guest rooms and suites, dining outlets, meeting facilities, a fitness center, and complimentary Wi-Fi. Conveniently situated near shopping, entertainment, and the city's business district, ibis Kuwait Salmiya is known for delivering quality service, affordability, and a welcoming guest experience.</p> <h4>Job description</h4> <p>The Front Office Receptionist is responsible for creating a positive first impression by welcoming guests and ensuring a smooth check-in and check-out experience. This role provides excellent customer service, handles guest inquiries, and supports daily front office operations.</p> <h4>Key responsibilities:</h4> <ul> <li>Welcome guests and perform check-in/check-out procedures efficiently.</li> <li>Manage room reservations, modifications, and cancellations.</li> <li>Handle guest requests, inquiries, and complaints professionally.</li> <li>Process payments, maintain accurate billing, and issue invoices.</li> <li>Answer telephone calls and direct inquiries appropriately.</li> <li>Coordinate with housekeeping and other departments to ensure guest satisfaction.</li> <li>Maintain accurate guest records using the hotel's property management system.</li> <li>Provide information about hotel services, facilities, and local attractions.</li> <li>Ensure the reception area is clean, organized, and professional at all times.</li> <li>Follow hotel policies, safety procedures, and service standards.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in hospitality, tourism, or a related field preferred.</li> <li>Previous experience in front office, reception, or customer service is an advantage.</li> <li>Strong communication and interpersonal skills.</li> <li>Proficiency in Microsoft Office and hotel property management systems (e.g., Opera is an advantage).</li> <li>Ability to multitask and work efficiently in a fast-paced environment.</li> <li>Professional appearance and customer-focused attitude.</li> <li>Flexibility to work shifts, including weekends and public holidays.</li> </ul> <h4>Additional information</h4> <ul> <li>Local transfer within Kuwait if possible.</li> <li>Eligible to work in Kuwait with transferable residency (Article 18), if applicable.</li> <li>Available to join immediately or after the required notice period.</li> <li>Willing to work flexible shifts, weekends, and public holidays.</li> <li>Committed to delivering exceptional guest service and maintaining Accor's hospitality standards.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Mövenpick Hotel & Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travellers alike. Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city.</p> <h4>Job description</h4> <p>Front office senior receptionist</p> <p>First impressions are everything! As a Front Office Supervisor, you will ensure guests have a memorable experience from arrival through departure by delivering exceptional service and maintaining operational excellence.</p> <h4>What you will be doing:</h4> <ul> <li>Greet guests, manage check-ins, respond to requests, and settle accounts while providing friendly and engaging service.</li> <li>Supervise day-to-day front office operations, ensuring service standards are consistently met and maintained.</li> <li>Address guest concerns promptly, track issues, and notify appropriate departments to resolve problems efficiently.</li> <li>Assist the Front Office Manager with staffing records, scheduling, and staff training initiatives.</li> </ul> <h4>Qualifications</h4> <p>Your experience and skills include:</p> <ul> <li>Service-focused personality with a genuine commitment to hospitality; proven customer service experience is required.</li> <li>Proficiency with Opera property management system or related hotel management software.</li> <li>Fluency in English and Arabic; additional languages are a plus.</li> <li>Demonstrated supervisory or team leadership experience in a hospitality or customer-facing environment.</li> <li>Strong problem-solving and conflict resolution skills with the ability to handle guest concerns professionally and efficiently.</li> <li>Excellent organizational and multitasking abilities to manage multiple front office operations simultaneously.</li> <li>Outstanding verbal and written communication skills in English and Arabic for effective guest and staff interaction.</li> <li>Knowledge of hospitality industry standards, guest service protocols, and front office best practices.</li> </ul> <h4>Additional information</h4> <h4>What is in it for you:</h4> <ul> <li>Learning programs through our academies.</li> <li>Opportunity to develop your talent and grow within your property and across the world.</li> <li>Ability to make a difference through our corporate social responsibility activities, like Planet 21.</li> <li>Career opportunities across a network of international brands in more than 5100 hotels across 110 countries.</li> </ul> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <h4>Why work for Accor?</h4> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>General mission</strong><br> To manage all stocks under responsibility and ensure their safeguarding and proper accountability.</p> <p><strong>Key responsibilities</strong></p> <ul> <li>Safeguard all stored items and prevent loss, spoilage, and breakage through secure storage practices, expiry date monitoring, and maintaining a clean, organised storeroom</li> <li>Control all stock movements by issuing goods only against authorised requisitions and maintaining accurate records in the stock system</li> <li>Conduct regular physical inventory checks and reconcile findings with system records to ensure accuracy</li> <li>Monitor stock levels and follow up with the purchasing department to ensure timely replenishment in accordance with par levels set by management</li> <li>Prepare required reports including receiving records, daily summary reports, and slow moving item reports as directed by management</li> <li>Maintain effective working relationships with all departments to support hotel operations</li> </ul> <p><strong>Other responsibilities</strong><br> Undertake any additional duties as assigned by senior management</p> <h4>Qualifications</h4> <ul> <li>Diploma 3 of accounting administration</li> <li>Minimum 1 year experience or internship in hospitality industry</li> <li>Literate HACCP basic knowledge</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>HR coordinator</strong></p> <p>You are a multi-tasker and are able to work independently, performing a wide range of HR administrative duties to support your team. Support HR operations. Assist in recruiting and onboarding. Maintain employee documentation and records. You communicate well with all contacts, anticipate and resolve issues, and update your team on various projects.</p> <h4>What is in it for you:</h4> <ul> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our academies</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li> </ul> <h4>What you will be doing:</h4> <ul> <li>Organize and implement administrative systems and procedures, and perform necessary support duties</li> <li>Serve as a principal source of information for the team</li> <li>Prepare and maintain your department’s records</li> </ul> <h4>Qualifications</h4> <p><strong>Your experience and skills include:</strong></p> <ul> <li>Excellent interpersonal and communication skills</li> <li>Ability to prioritize work in an environment with multiple interests</li> <li>Ability to handle complex and confidential information with discretion</li> <li>Competency using a variety of computer software</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong> Join a collaborative and dynamic team in a welcoming property that values diversity and inclusion.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>The mission</strong></p> <p>You are the digital heartbeat of Mama — ensuring our technology runs smoothly, our teams stay connected, and our guests enjoy a seamless experience powered by reliable systems.</p> <p>As our IT Coordinator, you’ll play a key role in supporting the technology operations of Mama Shelter Cape Town during its pre-opening journey and beyond. Working closely with the IT team, hotel departments, and Ennismore support functions, you’ll help establish, maintain, and optimise the systems that keep Mama running.</p> <p>Here’s what you’ll be responsible for:</p> <ul> <li><strong>Technology support champion</strong> – Provide day-to-day IT support to hotel colleagues, troubleshooting hardware, software, network, and system-related issues to ensure smooth operations.</li> <li><strong>Systems guardian</strong> – Support the setup, maintenance, and effective use of hotel technology systems, ensuring reliability and alignment with Mama and Ennismore standards.</li> <li><strong>Pre-opening IT support</strong> – Assist with IT setup, system installations, user access, hardware deployment, and technology readiness ahead of Mama Shelter Cape Town’s opening.</li> <li><strong>User experience partner</strong> – Support colleagues across all departments by providing timely solutions, guidance, and training on IT systems and tools.</li> <li><strong>Cybersecurity advocate</strong> – Follow and promote IT security standards, data protection practices, access controls, and company policies to safeguard hotel information.</li> <li><strong>Hardware and asset controller</strong> – Maintain accurate records of IT equipment, support inventory management, and ensure all technology assets are properly maintained.</li> <li><strong>Vendor and support coordination</strong> – Coordinate with external IT providers and vendors to resolve issues and ensure effective delivery of technology services.</li> <li><strong>Systems and application support</strong> – Support key hospitality systems including PMS, POS, network platforms, and business applications to ensure operational continuity.</li> <li><strong>Team player with curiosity</strong> – Bring a proactive mindset, problem-solving approach, and passion for technology to support Mama’s vibrant and fast-paced environment.</li> </ul> <p>At Mama Shelter Cape Town, technology is at the heart of creating effortless experiences — and you’ll help ensure Mama’s teams stay connected, supported, and ready to deliver unforgettable moments.</p> <h4>Qualifications</h4> <ul> <li>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.</li> <li>Previous experience in IT support, help desk, system administration, or a similar role.</li> <li>Experience within a hotel, resort, or hospitality environment is advantageous.</li> <li>Knowledge of computer hardware, software, networking, and troubleshooting techniques.</li> <li>Familiarity with Microsoft Windows environments, basic server administration, and network infrastructure.</li> <li>Experience with hospitality systems and applications is preferred.</li> <li>Proficiency in Microsoft Office applications and IT support tools.</li> <li>Strong technical troubleshooting and problem-solving skills.</li> <li>Excellent communication and customer service abilities.</li> <li>Strong organisational skills with attention to detail.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> <li>Commitment to maintaining data security, confidentiality, and operational reliability.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity and inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Maintenance agent - AC technician</p> <p>You perform highly diversified duties to install, troubleshoot, repair and maintain the property’s facilities and AC equipment to ensure a safe and functional environment for the guests.</p> <h4>What is in it for you</h4> <ul> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our academies</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li> </ul> <h4>What you will be doing</h4> <ul> <li>Inspect and perform preventative maintenance on property’s facilities and equipment</li> <li>Inspect all areas of the property for safety issues and take immediate corrective action</li> <li>Assist guests regarding property facilities in an informative and helpful way</li> </ul> <h4>Qualifications</h4> <p>Your experience and skills include:</p> <ul> <li>Relevant building maintenance experience is an asset</li> <li>Strong interpersonal and problem solving abilities</li> <li>Highly responsible and reliable</li> </ul> <h4>Additional information</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>