HSBC jobs
2 Jobs Found
Kuwait
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<br><p><strong>Operations Associate - Global Payments Services (Kuwaiti National Role)</strong></p><br><br><br><br><p>Some careers shine brighter than others</p><br><br><p><br>If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.</p><br><br><br><p>HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><p><br>We are seeking an ambitious individual to join the Global Payments Services Operations team in Kuwait as a Operations Associate to support the growing business and achieve divisional targets. </p><br><br><br><p><strong>In this role, key responsibilities is as below:-</strong></p><br><br><br><p>• Understand the regulatory environment we operate within, including the significant market-wide change programmes.<br>• Support the implementation of TOMs within country.<br>• Support the Manager, Operations to deliver the annual business plan in line with Global Business demand.<br>• Support the Manager, Operations for establishing Payments Operations goals in Production Quality, Service Quality, Financial Performance, and Operational Risk that meet Payments & Wholesale Operations targets.<br>• Support the Manager, Operations for ensuring global change programmes that impact Payments Operations and ensure they are fully supported, and any implications are fully understood.<br>• Support the Manager, Operations for the implementation of initiatives across Payments Operations as appropriate, liaising with resources from the Business and Change Delivery as necessary. Function as the key interface between Operations and Lines of Businesses in country. Partner closely with the Global/Regional Operations team to deliver a best-in-class proposition to business partners.<br>• Actively identify and realize quality and timeliness improvements through automation, elimination, and standardization to deliver cost efficient, high quality and scalable services to business partners.<br>• Implement Operations strategy, by migrating work to the most appropriate, cost-effective location to leverage cost and efficiency benefits of Operations global capabilities. This can include outsourcing of work to a third party.<br>• Drive up customer advocacy through excellent customer relationships with the business/function heads.<br>• Ensure SLAs are agreed and then achieved or exceeded.<br>• Deliver key projects, in line with Operations global model.<br>• Effective management of contracts with third party suppliers<br>• Have excellent working relationships with Country / Operational Risk, DBS stakeholders, Group Internal Audit and External Auditors / Local regulators<br>• Be responsible for identifying and commissioning opportunities to improve Service Quality across Payments & Wholesale Operations.<br>• Establish proactive partnerships with other key stakeholders, including, but not exclusively Risk, Transformation, and Technology to support service and product development initiatives.<br>• Ensure operational control and risk management by actively overseeing implementation of policies, procedures and regulatory requirements that include business continuity, operational risk, information security, and compliance requirements.<br>• Support the Operations Manager with the execution of Payments Operations annual control monitoring plans.</p><br><br><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><br><p>• Excellent knowledge of Payment Operations, including products, services, systems & processes.<br>• Excellent knowledge of Payment Remittance, Investigations, Screening, Charges Unit, <br>• Excellent understanding of Payment Systems within Kuwait <br>• Good understanding of operational risk and controls<br>• Proven problem-solving skills with ability to consider alternative and lateral solutions.<br>• Able to communicate clearly and succinctly with senior stakeholders.<br>• Ability to prioritize and work independently under pressure within a team environment.<br>• Ability to use strong judgmental skills to identify and resolve complex problems whilst adhering to timelines and quality of output.<br>• Good interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels; imperative to navigate.<br>• Bachelor’s degree is a must </p><br><br><br><p>You’ll achieve more at HSBC.</p><br><br><p><br>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br>Issued by The Hong Kong and Shanghai Banking Corporation Limited. </p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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Kuwait </div>
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Kuwait
<h2 class="h5">Job description</h2>
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<br><br><p>Relationship Manager (Kuwaiti National Role), Global Network Banking </p><br><br><br><p><br>Some careers shine brighter than others</p><br><br><p><br>If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.</p><br><br><br><p>HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.<br>We are seeking an ambitious individual to join the Global Network Banking team in Kuwait as a Relationship Manager to support the growing business and achieve divisional targets. The Relationship Management role provides dedicated relationship management to a portfolio of international corporate customers with accountability for sales, service, risk and operational delivery. </p><br><br><br><p><br><strong>In this role, key responsibilities include:</strong></p><br><br><p><br>Client coverage & growth<br>• Own and manage a defined portfolio of 40+ MNC subsidiaries as the primary point of contact, building long-term relationships with key decision-makers.<br>• Drive sustainable revenue growth through a needs-based approach, delivering fair outcomes and strengthening client advocacy.<br>• Deliver against agreed year-one success measures, including revenue, new-to-bank (NTB) acquisition, lending growth, and wallet share.<br>• Maintain a strong pipeline through disciplined calling activity, account planning, and effective prioritisation across a large portfolio.</p><br><br><p>Origination & solution delivery (partner-led)<br>• Identify client needs and originate opportunities, partnering with product specialists to deliver appropriate solutions (e.g., lending, cash management, trade, FX and other relevant HSBC capabilities).<br>• Collaborate effectively with Group colleagues across HSBC’s international network to connect clients to the right expertise and solutions.<br>• Keep abreast of HSBC offerings, competitor activity, and market developments relevant to MNC subsidiaries operating in Kuwait.</p><br><br><p>Credit, risk & controls<br>• Manage credit risk proactively for the portfolio, including credit reviews, early warning identification, and timely escalation where required.<br>• Exercise credit delegation in line with applicable approval authorities, ensuring sound judgement, strong documentation, and adherence to underwriting standards.<br>• Lead customer due diligence activities and maintain a deep understanding of the client throughout the lifecycle, including ownership of CDD/KYC, trigger events, periodic reviews, and accurate record keeping.<br>• Confidently manage financial crime risk by identifying, assessing, monitoring, escalating, and mitigating risk in line with applicable standards.<br>• Ensure adherence to operational risk standards and policies; report any breaches promptly in accordance with local procedures.<br>• Ensure prompt escalation and sharing of relevant client information so the broader coverage team maintains a complete view of risks and opportunities.</p><br><br><p>Execution & teamwork<br>• Manage time and internal support effectively to maximise the quality of client engagement and prioritise activities that drive outcomes.<br>• Work collaboratively with colleagues across Sales, Product, Risk and Compliance to deliver the best client outcomes while meeting control expectations.</p><br><br><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><p><br>• Proven banking experience as a Relationship Manager (or Associate RM) managing/supporting MNC subsidiaries in Kuwait.<br>• Strong credit and financial analysis capability, with a track record of progressing credit requests and managing a portfolio within risk appetite (including working with delegated authority as applicable).<br>• Strong understanding of the regulatory environment and economic trends impacting corporate banking in Kuwait.<br>• Strong organisational, analytical, negotiation, communication, teamwork and influencing skills.<br>• Demonstrated sales discipline and ability to grow revenue, increase wallet share, and deliver NTB results via a needs-based approach.<br>• Ability to identify opportunities across a broad product set and work effectively with product specialists to execute.<br>• Languages: Fluent English and Arabic (written and spoken).<br>• Bachelor’s degree is a must </p><br><br><br><p>You’ll achieve more at HSBC.</p><br><br><p><br>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br>Issued by The Hong Kong and Shanghai Banking Corporation Limited. </p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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Kuwait </div>
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