وظائف مدير تسويق في الكويت
٢٨٩ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Location : Kuwait</p><p>Requirements :</p><p><br></p><p >Must have relevant experience in the F&B industry</p><p >Currently reside in Kuwait.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Title:</b></p><p>Laboratory Manager </p><p>Division: </p><p>Material Testing</p><p>I‐Function: </p><p>‐ Overall technical and commercial responsibility for the Laboratory operation. </p><p>‐ Oversee the operation of the Laboratory and develop its business. </p><p>‐ Maintain and further the company image in the country of operation in line with the Quality policy and </p><p>achieve the company strategic technical and commercial objectives in this country. </p><p>‐ Ensure efficient, effective and profitable commercial operations of all the departments in the Laboratory </p><p>within a framework of team work, safety, quality and maintenance of integrity and good spirit. </p><p>II‐ Reporting: </p><p>‐ To the General Manager (or Deputy General Manager). </p><p>III‐ Supervising: </p><p>‐ Heads of Divisions and Departments in the Laboratory. </p><p>‐ Branch Supervisors. </p><p>‐ Senior Procurement and Personnel Officer. </p><p>‐ Data Encoders. </p><p>‐ All related personnel. </p><p>IV‐ Duties and Responsibilities: </p><p>‐ Overall Marketing, Commercial and Technical responsibility of the Laboratory. </p><p>‐ Oversees tidy office and laboratories environment. </p><p>‐ Oversees the maintenance of all Laboratory equipment, training apparatus, documents, books, manuals and </p><p>inventory allocations. </p><p>‐ Establishes or adjusts work procedures to meet schedules and deadlines. </p><p>‐ Oversees and controls time and testing records. </p><p>‐ Sets in coordination with the GM the yearly objectives for the Laboratory and ensures the achievement of </p><p>these objectives. </p><p>‐ Prepares yearly budgets and ensures the achievement of the budgets as approved by the GM or DGM. </p><p>‐ Performs close cost control on the Laboratory operation at all levels. </p><p>‐ Assists in recruitment and approves the enrollment of new recruits. </p><p>‐ Evaluates and assists in the procurement of equipment and other purchases as needed in the laboratory. </p><p>‐ Analyzes and resolves, or assists workers in solving work problems and provides moral assistance and </p><p>support for their personal problems. </p><p>‐ Signs laboratory technical reports. </p><p>‐ Writes and reviews technical reports issued by the laboratory. </p><p>‐ Prepares tenders, quotations and estimates for laboratory works and reviews and approves quotations </p><p>issued by other departments in the Laboratory. </p><p>‐ Maintains and keeps updated technical references, relevant codes and standards. </p><p>‐ Maintains technical standards, keeps aware of technical development and where appropriate, maintains </p><p>contact with various local technical committees and bodies. </p><p>‐ Handles customer complaints as reported by the Quality Division and sets‐up curative, corrective and </p><p>preventive actions. </p><p>‐ Represents the Laboratory at technical and commercial meetings including liaison with clients or technical </p><p>groups. </p><p>‐ Oversees the direction of samples when required to the approved subcontractors. </p><p><br></p><p> </p><p>Laboratory Manager </p><p>This document is the exclusive property of ACTS. Any partial or total reproduction of any kind is forbidden without the prior approval of the Management.</p><p>‐ Coordinates and schedules with the Training and Consultancy Division the internal training requirements of </p><p>staff and recommends to Management external training of staff. </p><p>‐ Ensures the proper set‐up of the laboratory to host theoretical and performance training sessions for ACI </p><p>Certification or similar training events and assists the trainers when required. </p><p>‐ Conducts research to develop custom tests and investigates complaints on existing tests or services. </p><p>‐ Prepares weekly summary report of the overall operation of the central and site laboratories and hands it </p><p>over to the GM or DGM (to enclose the weekly summary reports of the heads of Department). </p><p>‐ Ensures that daily, weekly and monthly checklists are timely filled by heads of Departments and that all </p><p>items mentioned in these checklists are fulfilled. </p><p>‐ Recommends measures to improve testing procedures and use of equipment. </p><p>‐ Confers with Management, scientists or engineers to conduct analyses, interpret test results, or develop </p><p>nonstandard tests. </p><p><br></p><p>VI‐ <b>Qualification</b>: </p><p>Education and Experience: </p><p>Master’s Degree in Engineering or Chemistry, or a Bachelor’s Degree (B.S.) in Engineering or a related field with a </p><p>considerable experience in managing laboratories (minimum 7 years); or Any equivalent combination of </p><p>experience and training which provides the knowledge, skills and abilities necessary to perform the work. </p><p>Language Ability : (Arabic, English) </p><p>Arabic: Read, Spoken and Written </p><p>English: Read, Spoken and Written </p><p>Skills: </p><p>‐ Ability to establish and maintain effective working relationships by developing a high level of credibility and </p><p>trust with applicants, employees, officials, and the general public. </p><p>‐ Demonstrated ability to interact as a leader in a team‐building environment with a wide variety of </p><p>individuals from diverse disciplines, cultures and experience. </p><p>‐ High levels of resourcefulness, influence, execution skills (strategy through implementation). </p><p>‐ Ability to build and lead an effective team and foster a sense of collaboration to achieve goals. </p><p>‐ Excellent time management skills which includes the ability to balance multiple projects concurrently (with </p><p>different deadlines) and marshal the resources necessary to accomplish them. </p><p>‐ Conversant with ISO 9001, ISO 17025 and HSE systems. </p><p>‐ Experience in financial control of service laboratory. </p><p>Computer Skills: </p><p>Internet software, E‐mail, MS office, Inventory and database software. </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> span>Major Responsibilities:/strong> /span> </p> <ul > <li>Responsible for the overall management, execution, and personnel supervision of Warm Base Operations Support functions as described in the Performance Work Statement. Such functions include, but are not limited to: inspections, preventive maintenance and repair and operations of power generation systems, electrical distribution systems, HVAC and refrigeration systems, communication manholes, water distribution system, waste water collection system, locksmith services, structural services, utility services, pest management services, heavy equipment/operator services, water and fuel systems, waste management, hazardous waste storage area, water/sewer systems, pavement, supply, minor construction work, customer service, extinguisher exchange, aircraft arresting systems, key control, bottle and bulk water delivery and distribution, light carts, and vehicle inspections.</li> <li>Shall perform as Facility Manager and accomplish work duties in accordance with the performance work statement.</li> <li>Shall perform as Aircraft Arresting Service Technician to operate and maintain catapults, arresting gear, and associated mechanical, hydraulic, and control systems involved primarily in aircraft takeoff and landing operations in accordance with the performance work statement and associated procedures.</li> <li>Shall be located on site at all times during standard duty hours to oversee and perform all contracted operations and be available within four hours to meet with Government personnel as needed. Shall meet with the contracting officer, contract administrator, government s quality assurance person and other government personnel as deemed necessary.</li> <li>Responsible for communicating and upholding company standards, leading by example, coaching/developing team members, fostering collaboration and good team work, and providing clean, professional and well-maintained work centers.</li> <li>Responsible for establishing and maintaining a comprehensive quality and safety program in compliance with OSHA, Vectrus, and United States Air Force (USAF) requirements.</li> <li>Responsible for implementing, maintaining and ensuring on-site documentation records of the Vectrus training program and required job specific certifications.</li> <li>Responsible for successful completion of all contractual matters, operations reports and CDRL reports at designated site/location in conjunction with the Program Management Office Task Order Manager.</li> <li>Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools). Shall implement vehicle SOPs to track drivers, inspections, fuel and incidents.</li> <li>Manage subcontracts put in place to support contract requirements and monitor OCN labor as needed in accordance with AFCENTI 32-1002.</li> <li>Responsible for precise execution of company time reporting procedures and accurate completion of timesheet.</li> <li>Performs other duties as assigned.</li> </ul> <p >Other Requirements:/strong> </p><span ><span > </span><ul > <li ><span >Work will be indoors and outdoors. </span></li> <li ><span >Exposure to heat, cold, dust, noise, chemicals may occur. </span></li> <li ><span >Overtime and shift work may be required depending on contractual needs. </span></li> <li ><span >Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. </span></li> <li ><span >Task specific work environment training will be provided as required. </span></li> <li ><span >Must be prepared to function in a wartime environment to support U. S. interests. </span></li> <li ><span >100% Overseas Assignment.</span></li> </ul></span></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> strong> span>Education/Certifications: /strong>One-year related experience may be substituted for one year of education, if degree is required./span> </p> <ul > <li>Must have a High School diploma or equivalent, Bachelor Degree preferred.</li> <li>Must be MAAS/BAK-12 Factory Trained & Certified</li> <li>Must have a current valid visa14 or 18 for Kuwait.</li> <li>Must have a current, valid U. S. Passport and U. S. Driver s License.</li> <li>Must have the capability of obtaining an Air Force flight line driver s license.</li> <li>Must have and maintain a valid U. S. SECRET Security Clearance prior to deployment.</li> <li>Must be able to read, write, speak and understand English fluently.</li> <li>Must be able to pass employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li> <li>Candidates must successfully complete both online and hands on CBRN (chemical, biological, radiological and nuclear) defense training. Training includes the successful fit testing of DoD provided protective gear.</li> </ul> <p >Experience:/strong> </p><span ><span > </span><ul > <li><span >A minimum of eight years' of experience managing base operations support. Specific areas of expertise must include electrical systems, heat, ventilation, and air conditioning (HVAC) and aircraft arresting systems.</span></li> <li><span >Must be capable of managing a diverse workforce. Management experience to include supervision of employees, completed required reports, and dealing professionally with the customer.</span></li> <li><span >Prior military service of AFSC 3E072, Power Production Specialist (Journeyman Certification).</span></li> </ul> <p ><span >Skills:/strong> </span></p><span ><span > </span><ul > <li ><span >Excellent communication, analytical, project management and supervisory skills.</span></li> <li ><span >Must be skilled with Microsoft programs such as Excel, Word, and Power Point.</span></li> <li ><span >Able and willing to work periods of long hours to meet mission requirements</span></li> <li ><span >Military experience in a contingency environment and knowledge and experience working with government contracts preferred.</span></li> </ul></span></span><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>Role Statement :</b></p><p>To lead and manage all GMC retail sales operations, including new vehicle sales, used and certified vehicle sales, vehicle warehouse operations, vehicle administration activities, and new vehicle delivery functions, ensuring achievement of approved sales, profitability, customer satisfaction, inventory management, and business growth objectives. The position is responsible for driving retail sales performance, maximizing profitability, optimizing inventory utilization, enhancing customer experience, ensuring effective utilization of the Kerridge Drive system, supporting the sale of valueadded products and services, maintaining compliance with General Motors standards, and providing strategic leadership to support sustainable business growth and operational excellence. </p><p><b>Principal Responsibilities:</b></p><p>• Sales Performance & Profitability </p><p>1. Develop and implement retail sales strategies, business plans, and operational initiatives to achieve approved new vehicle sales volume, revenue, gross profit, market share, and profitability targets. </p><p>2. Direct and oversee showroom sales operations to ensure achievement of approved sales targets, effective customer engagement, and compliance with company and General Motors retail sales standards. </p><p>3. Oversee used and certified vehicle operations, including vehicle acquisition, trade-in evaluation, pricing, reconditioning, inventory management, stock rotation, disposal activities, and profitability performance. </p><p>4. Monitor and support the achievement of General Motors accessories, warranty extension, AAA membership, and related value-added product sales targets by coordinating with Sales, Parts, and related departments to maximize penetration, customer value, and profitability. • Inventory Management & Vehicle Availability </p><p>5. Oversee vehicle warehouse operations and coordinate with Vehicle Ordering & Administration to ensure optimal vehicle mix, stock availability, vehicle readiness, inventory aging control, stock accuracy, and timely allocation of vehicles to support retail sales objectives. </p><p>6. Monitor inventory performance and implement corrective actions to improve stock rotation, reduce aged inventory, and support profitability objectives. • Customer Experience & Vehicle Delivery </p><p>7. Ensure achievement of customer satisfaction and Net Promoter Score (NPS) objectives through effective management of the sales and vehicle delivery experience. </p><p>8. Coordinate with the CRM Department to review customer feedback, Net Promoter Score (NPS) results, customer satisfaction trends, complaint analysis, and customer experience initiatives, and implement corrective actions to continuously improve retail sales performance and customer satisfaction.</p><p>9. Oversee the New Vehicle Delivery (NVD) function through the Assistant Manager – NVD to ensure vehicles are delivered accurately, completely, and within approved timelines, and in accordance with established delivery standards and customer experience requirements. </p><p>10. Oversee vehicle administration, traffic processing, sales administration, and retail sales support activities to ensure timely completion of vehicle registration, documentation, invoicing coordination, delivery requirements, and compliance with company procedures. </p><p>11. Ensure customer complaints and service concerns relating to retail sales and vehicle delivery are investigated and resolved in a timely and professional manner. </p><p><b>• Cross-Functional Coordination </b></p><p>12. Coordinate with the Service Department regarding used vehicle inspections, reconditioning requirements, technical evaluations, and tire replacement requirements for new and used vehicle inventory. </p><p>13. Coordinate with Fleet Sales, Marketing, Finance, Parts, and other internal departments to support retail sales performance, customer satisfaction, inventory optimization, and business growth initiatives. </p><p><b>• Financial & Business Management </b></p><p>14. Prepare, manage, and monitor the Retail Sales Department budget, operating expenses, and business performance to ensure achievement of approved financial objectives. </p><p>15. Review retail sales pricing strategies, promotional campaigns, and commercial initiatives to maximize profitability and market competitiveness. </p><p>16. Review departmental financial and operational reports and implement corrective actions where required to improve business performance. </p><p><b>• Principal (GM) Compliance & Standards</b> </p><p>17. Ensure compliance with General Motors standards, programs, training requirements, certifications, reporting obligations, incentive programs, and retail operating guidelines. </p><p>18. Maintain effective working relationships with General Motors representatives and participate in principal reviews, business planning activities, performance evaluations, and implementation of principal initiatives. </p><p><b>• Reporting & Performance Monitoring</b> </p><p>19. Ensure effective utilization, accuracy, and compliance of the Kerridge Drive system within Retail Sales operations, and coordinate with the IT Department regarding system enhancements, reporting requirements, user access, process improvements, and operational support. </p><p>20. Review and submit accurate operational, sales, inventory, customer satisfaction, and financial reports to management and General Motors within established timelines. </p><p>21. Monitor departmental performance indicators and recommend actions to improve operational effectiveness and business results. </p><p><b>• Leadership & People Management</b> </p><p>22. Lead, coach, develop, and evaluate subordinate managers and employees to ensure high levels of performance and engagement. </p><p>23. Ensure manpower requirements, succession planning, employee development, workforce capability building, and organizational capability within the Retail Sales Department are aligned with current and future business requirements. </p><p>•<b> Continuous Improvement</b> </p><p>24. Identify and implement operational improvements to enhance sales productivity, inventory utilization, vehicle delivery efficiency, customer experience, and profitability. </p><p>•<b> Compliance and Other Duties </b></p><p>25. Ensure compliance with delegated authorities, internal controls, legal requirements, and ethical business practices. </p><p>26. Work according to established policies and professional standards. </p><p>27. Comply with all operational, audit and regulatory compliance/AML (if applicable) policies and procedures. </p><p>28. Comply with Health, Safety and Environmental policies and procedures to maintain safe working environment. </p><p>29. Perform other related duties as assigned and undertake additional duties if required as part of the job role. </p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Academic Qualification: </b>Bachelor's Degree in Business Administration, Marketing, Management, or a related field. </p><p><b>Professional Certifications: </b>Automotive sales, leadership, customer experience, or management-related professional certifications are preferred. </p><p><b>Work Experience: </b></p><p>• Minimum 12 years of experience in automotive sales operations. </p><p>• Minimum 7 years in a senior management role within automotive retail sales.</p><p>• Experience dealing with automotive principals/OEMs and retail sales operations. </p><p>• Experience in budget management, inventory planning, customer experience, and team leadership. </p><p><br></p><p><b>Health, Safety & Environmental Requirements:</b></p><p><b> </b>Comply with all applicable Health, Safety and Environmental (HSE) policies, procedures, and guidelines and promote a safe working environment. </p></div>
<h2 class="h5">Job description</h2>
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<p><b><u>Function:</u> </b></p><p>The Senior QA/QC Officer is responsible for overseeing and maintaining the Quality Assurance and Quality Control(QA/QC) systems across all operational units and the Head Office. The role ensures that food products, processes, facilities and documentation comply with company standards, food safety regulations, customer requirements, and applicable quality management systems. The position serves as a key link between operations, productions, procurement and management to promote continuous improvement in food quality and safety.</p><p><br></p><p><b><u>Primary Duties & responsibilities include but not limited to:</u></b></p><p><b>Quality Assurance & Food Safety Management</b></p><ul><li>Implement, maintain, and continuously improve the company's Quality Management System (QMS) and Food Safety Management System (FSMS). </li><li>Ensure compliance with HACCP, GMP, GHP, food safety regulations, and company quality standards. </li><li>Develop, review, and update quality procedures, work instructions, policies, and records. </li><li>Monitor the effectiveness of food safety and quality programs across all operational locations.</li></ul><p><b>Quality Control Operations</b></p><ul><li>Oversee product inspections, process monitoring, and quality verification activities. </li><li>Ensure raw materials, packaging materials, and finished products meet established specifications. </li><li>Review and verify quality control records, inspection reports, and test results. </li><li>Investigate quality issues and implement corrective and preventive actions (CAPA).</li></ul><p><b>Head Office Responsibilities</b></p><ul><li>Maintain centralized QA/QC documentation and records. </li><li>Prepare quality reports, KPI dashboards, and management review presentations. </li><li>Coordinate quality-related communications between Head Office and operational sites. </li><li>Monitor compliance status and follow up on corrective actions across all branches or facilities. </li><li>Support management in developing quality objectives and improvement initiatives.</li></ul><p><b>Audits & Compliance</b></p><ul><li>Plan and conduct internal quality and food safety audits. </li><li>Assist in regulatory inspections, customer audits, and third-party certification audits. </li><li>Ensure timely closure of audit findings and non-conformities. </li><li>Monitor compliance with local food regulations and certification requirements.</li></ul><p><b>Training & Development</b></p><ul><li>Conduct quality and food safety training for employees. </li><li>Promote awareness of hygiene, sanitation, food safety, and quality standards. </li><li>Coach operational teams on best practices and compliance requirements.</li></ul><p><b>Supplier Quality Management</b></p><ul><li>Assist in supplier evaluation and approval processes. </li><li>Monitor supplier performance and quality compliance. </li><li>Investigate supplier-related quality issues and coordinate corrective actions. </li></ul><p><b>Continuous Improvement</b></p><ul><li>Analyze quality trends, complaints, audit findings, and non-conformance data. </li><li>Recommend process improvements to enhance product quality, food safety, and operational efficiency. </li><li>Participate in new product development and process validation activities as required.</li><li>Travel regionally as required to conduct audits and ensure standardization across all locations.</li><li>Perform any additional duties assigned by the Direct Manager.</li></ul><p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b><u>Skills:</u></b></p><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and report-writing abilities.</li><li>Leadership and team coordination skills.</li><li>Attention to detail and organizational skills.</li><li>Ability to work independently and manage multiple priorities.</li><li>Knowledge of food manufacturing, catering, retail food operations, or central kitchen operations (as applicable).</li></ul><p><br></p><p><b><u>Qualifications:</u></b></p><ul><li>Bachelor's Degree in Food Science, Food Technology, Microbiology, Quality Management, or a related field.</li><li>Minimum 3–5 years of experience in QA/QC within the food industry.</li><li>Strong knowledge of HACCP, GMP, GHP, ISO 22000, and food safety regulations.</li><li>Experience in conducting internal audits and managing corrective actions.</li><li>Proficiency in Microsoft Office applications and quality documentation systems.</li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are working on a Senior Womenswear Fashion Designer on behalf of a leading international fashion retail business based in Kuwait. This is an exciting opportunity to join a design-led organisation that continues to invest heavily in product innovation, brand development and international growth. Working as part of an established creative team, the successful candidate will play a central role in shaping seasonal womenswear collections for a broad and discerning customer base . THE POSITION WILL REQUIRE RELOCATION TO KUWAIT</p><p>The Role</p><p>The Senior Fashion Designer will be responsible for developing commercially successful collections from concept through to final product, combining strong creative vision with an in-depth understanding of customer trends and market dynamics. Working closely with buying, merchandising and sourcing teams, you will ensure collections are delivered on time, within budget and in line with the overall brand direction .</p><p>Key Responsibilities</p><ul><li>Design and develop seasonal womenswear collections across multiple product categories.</li><li>Research global fashion, consumer and lifestyle trends to identify new opportunities.</li><li>Produce mood boards, colour palettes, fabric selections and design concepts.</li><li>Collaborate closely with buying, technical and production teams throughout the product development cycle.</li><li>Work with suppliers and manufacturers to ensure design integrity and quality standards are maintained.</li><li>Attend fit sessions, review samples and oversee collection refinement through to final sign-off.</li><li>Support the development of a strong and differentiated product identity aligned to the brand strategy.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience as a Senior Fashion Designer within a premium or high-volume fashion retail environment.</li><li>Recent experience with an internationally recognised retailer.</li><li>Strong understanding of womenswear product development, fabric sourcing and commercial design.</li><li>A creative eye combined with excellent technical and product development capabilities.</li><li>Ability to balance innovation with commercial awareness and customer insight.</li><li>Confident communicator, capable of working effectively across international teams and supplier networks.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Amaken is seeking to hire an Assistant Store Manager for a fast casual franchise brand based in Kuwait.</p><p><br></p><p>The successful candidate will be responsible for supporting the overall management of daily store operations, leading and developing store teams, and ensuring the delivery of an exceptional guest experience.</p><p>The ideal candidate should be certified across all operational stations and capable of ensuring consistent adherence to company policies, procedures, and service standards.</p><p><br></p><p><b>Key Responsibilities:</b></p><p>• Manage and oversee day-to-day store operations to ensure smooth and efficient business performance.</p><p>• Deliver exceptional customer service by maintaining high hospitality and guest satisfaction standards.</p><p>• Ensure accurate and efficient preparation and sale of products while meeting established speed of service and food safety requirements.</p><p>• Supervise, coach, and develop team members and shift coordinators across operational stations, products, processes, and company policies.</p><p>• Motivate and support the store team while assisting in both front-of-house and back-of-house operations.</p><p>• Support the Store Manager in overseeing assigned shifts and maintaining operational continuity.</p><p>• Monitor compliance with brand standards and ensure consistent execution across all areas of the store.</p><p>• Contribute to achieving profitability targets by monitoring operational controls and implementing corrective actions when required.</p><p>• Train and coach team members on brand standards, corporate policies, operational procedures, and guest-focused initiatives.</p><p>• Escalate employee relations matters, operational deviations, and customer concerns to the Store Manager while recommending appropriate actions.</p><p>• Ensure proper security procedures are implemented to safeguard employees, guests, and company assets.</p><p>• Enforce food safety regulations, sanitation practices, cleanliness standards, and maintenance procedures for kitchen and dining areas.</p><p>• Address customer complaints and requests professionally, efficiently, and courteously.</p><p>• Ensure compliance with cash handling, inventory management, and other operational procedures in accordance with brand standards.</p><p>• Perform additional duties as assigned by management.</p><p><br></p><p><b>Qualifications:</b></p><p>• Minimum 6 years of relevant experience in fast casual restaurant operations or a similar hospitality environment.</p><p>• Previous experience in the Food & Beverage (F&B) is preferred.</p><p>• Strong leadership, team management, and staff development capabilities.</p><p>• Knowledge of operational controls, inventory management, food safety, and customer service best practices.</p><p>• Computer literate with proficiency in standard business and operational systems.</p><p>• Bachelor’s degree in Business Administration, Hospitality Management, or a related field is preferred; equivalent professional qualifications will also be considered.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications:</p><ul><li>Minimum 6 years of relevant experience in fast casual restaurant operations or a similar hospitality environment.</li><li>Previous experience in the Food & Beverage (F&B) is preferred.</li><li>Strong leadership, team management, and staff development capabilities.</li><li>Knowledge of operational controls, inventory management, food safety, and customer service best practices.</li><li>Computer literate with proficiency in standard business and operational systems.</li><li>Bachelor s degree in Business Administration, Hospitality Management, or a related field is preferred; equivalent professional qualifications will also be considered.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>Job Summary</b></p><p>We are seeking a dynamic and customer-focused CRM & Customer Experience Manager to lead customer relationship management initiatives and drive service excellence across the organization. Responsible for developing CRM strategies, enhancing customer satisfaction, strengthening customer loyalty, and utilizing customer data analytics to support business growth. This role requires strong leadership skills, analytical capabilities, and a thorough understanding of automotive sales, service, and aftersales operations<b>.</b></p><p><b> </b></p><p><b>Key Responsibilities:</b></p><ul><li>Design, implement, and manage CRM systems to capture, analyze, and leverage customer data effectively.</li><li>Develop and maintain customer care policies and procedures in line with automotive industry best practices.</li><li>Lead customer service teams and ensure prompt resolution of customer inquiries, complaints, and service requests.</li><li>Collaborate with Sales and Aftersales departments to improve customer engagement, retention, and overall customer experience.</li><li>Monitor customer satisfaction metrics, including CSI and NPS, and implement initiatives to improve performance.</li><li>Analyze customer data and trends to provide actionable insights that support business decisions and customer retention strategies.</li><li>Train, coach, and mentor staff on CRM systems, customer service standards, and service excellence practices.</li><li>Manage customer loyalty programs, service reminder campaigns, and personalized customer communication initiatives.</li><li>Prepare and present regular reports on customer feedback, satisfaction levels, trends, and departmental performance.</li><li>Ensure compliance with company policies, manufacturer standards, and applicable industry regulations.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Bachelor's Degree in Business Administration, Marketing, or a related field.</li><li>Proven experience in CRM management and customer service leadership, preferably within the automotive industry.</li><li>Strong understanding of automotive sales, service, and aftersales operations.</li><li>Proficiency in CRM software and customer analytics tools.</li><li>Analytical ability to interpret customer data & drive actionable insights</li><li>Excellent communication, leadership, and problem-solving abilities.</li><li>Customer-centric mindset with a passion for delivering exceptional customer experiences.</li><li>Strong organizational and project management skills.</li><li>Ability to effectively manage cross-functional teams and build strong stakeholder relationships.</li><li>Excellent negotiation, conflict resolution, and decision-making capabilities.</li><li>Arab nationals only</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <div> <div><b> About the Role </b><br></div> <div> <ul>
<li>The Role of the Bid Manager is to manage the full spectrum of the bid life cycle (RFP, Pre-Tender Meetings, Q&A, Bid Preparation, Post Tender Clarification, Award Process, handover to Operations) through the design and implementation of an effective, auditable, collaborative process for proposal preparation and submission. </li>
</ul>
</div> </div> <div> <div> What you will be doing <br></div> <ul> <li>Convene round-table meetings with stakeholders to inform a robust, auditable and criteria-driven approach to each opportunity.<br></li> <li>Create, and include others as appropriate, review an opportunity story board and provide innovative input which optimizes the bid.<br></li> <li>Ensure visual clarity, attractiveness and salience as well as financial robustness based on an analysis of the client s profile.<br></li> <li>Lead and manage the performance, conduct, development and engagement of the Bid Team.<br></li> <li>Lead the proposal handover to Operations to support the so that the Project Management and the design team have the background before the project kick-off.<br></li> <li>Play a lead role in addressing post-submission queries / clarifications, collaborating as appropriate with Departmental representatives and/or project managers etc. in order to turn these around quickly and comprehensively.<br></li> <li>Prepare Financial Strategy for review by other key Departments and/or other stakeholders to support agile and value-adding decision-making.<br></li> <li>Prepare Financial proposal where different/new pricing mechanism is required, depending on the requirements.<br></li> <li>Provide team with inputs on proposal representations - diagrams etc., interfacing as appropriate with the Marketing and Graphic Design team to optimize the documentation s look, feel, brand alignment etc.<br></li> <li>Review and address requirements, preferences and Pace s competitive advantage relative to the nature of the opportunity as well as prevailing market rates for like-opportunities.<br></li> <li>Review synopsis for various RFPs and provide team with teaming strategies e.g. bid-winning strategy to choose the right partners.<br></li> <li>Review the RFPs and study the opportunity, risk associated, workload etc and discuss with Director on Go / No-Go. Support the Director with Bid Decisions.<br></li> <li>Source and validate man-month quotations from applicable Centre of Excellence stakeholders, challenging and clarifying as appropriate to support proposals which enjoy the full buy-in of applicable Cor stakeholders.<br></li> <li>Sourcing and validating labour rates based on appropriate sources of information.<br></li> <li>Support agile go/no-go decision-making based on defined financial appetite, reputational enhancement opportunity, risk thresholds and related business aspects.<br></li> <li>Prepare & agree matrix of responsibility between Associates/Joint Venture partners.<br></li> </ul> </div> <div> <div> Required Experience <br></div> <div> <ul>
<li>A minimum of 10 years of substantial, ideally senior experience in Bid Management within the Architectural / Engineering / Construction industry.</li>
<li>Ideally, has worked in a Consultancy with recent relevant Middle East experience. </li>
</ul>
</div> </div> <div> <div> Education <br></div> <div> <ul>
<li>Graduate in Engineering / Computers / Management. </li>
</ul>
</div> </div> <div> <div> Certifications & Memberships <br></div> <ul> <li>Additional training courses, professional and personal development with membership to professional groups, societies or institutes, desired.<br></li> </ul> </div> <div> <div> Essential Skills <br></div> <div> <ul>
<li>MS Office (Outlook, Word, Excel, power point). Adobe In design is a plus. </li>
<li>Technical knowledge in Design and Engineering process. </li>
<li>Clear and precise communication skills in English, verbally and in writing. </li>
<li>Has the ability to present and influence an audience. </li>
<li>Critical thinker, can analyse data and propose commercial options. </li>
<li>Effective work style to be time effective and turnaround requests to meet deadlines accurately. </li>
<li>Organised, can plan and manage work demands within the team. </li>
<li>Looks ahead, commercial minded to take advantage of market opportunities. </li>
<li>Enjoys the challenge of bid work, driven by success and achievement. </li>
</ul>
</div> </div> </div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br> <b>About the role </b> <p>As a Key Account Manager, you will be responsible for managing key accounts in the assigned territory and work strategically to increase the awareness and create the demand of the company products. They will be responsible for promoting products or group of products to a variety of customers including Hospitals, Infection control, ICUs, and relevant decision makers in hospitals.</p> <p> </p> <p> <b>Job Location: Qatar or Kuwait</b> </p> <b>Main responsibilities will include:</b> <ul> <li> <p>Ensure optimal and continuous product support on the market and in different institutions.</p> </li> <li> <p>Improving the development of existing products and support with new product launches.</p> </li> <li> <p>Achieves sales targets in the designated territory.</p> </li> <li> <p>Builds sustainable positive relationships with target HCPs and different partners.</p> </li> <li> <p>Ensure customer satisfaction. Manage expectations, along with improve and expand market penetration and adoption.</p> </li> <li> <p>Conducts customer segmentation to ensure target customers are approached with the optimal tools and frequency and provided with best-in-class customer service.</p> </li> <li> <p>Maintains the customer database to ensure full understanding of customer needs to be able to timely fulfil them.</p> </li> <li> <p>Conducts ongoing market analysis including market, competitive, and business intelligence.</p> </li> <li> <p>Helps in organizing promotional and educational group meetings, symposia and conferences for doctors and other medical staff, nurses.</p> </li> </ul> <p> </p> <b>About you</b> <ul> <li> <p>Bachelor s degree in healthcare sciences or discipline</p> </li> <li> <p>Relevant experience or exposure in medical devices/technology is key</p> </li> <li> <p>2- 3 years of sales experience from healthcare background</p> </li> <li> <p>Excellent communication and presentation skills</p> </li> <li> <p>Strong customer focus & analytical skills.</p> </li> </ul> <p> </p> <p> </p> <p> </p> Why Join Us? <p>To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you ll discover a culture in which you can learn, grow and thrive. </p> <p> </p> <p>We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. </p> <p> </p> <p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>JOB OVERVIEW</b></p><p>DUTIES & RESPONSIBILITIES</p><p>1. Ensure proper implementation of the P&C Department Policies and Procedures and recommend changes for improvement.</p><p>2. Ensure proper communication with RI s for the Facultative business.</p><p>3. Prepare the Department s annual budget in coordination with the Country Manager</p><p>4. Responsible for improving the P&C department production and achieve the department target, objectives and increase market share.</p><p>5. Maintain proper implementation and execution of agreements made with Brokers/important clients in terms of rates, minimum premiums and renewals.</p><p>6. Review and approves quotations and change requests that exceed the authority of his/her team.</p><p>7. Escalate to HO inquiries after performing the needed study and providing the prerequisites.</p><p>8. Follow-up on renewals and make sure policies are renewed on time and provide the team with the needed support to perform renewals.</p><p>9. Ensure pre-cover inspections are done for matters exceeding his team s authority.</p><p>10. Evaluate the performance of his/her staff.</p><p>11. Prepare periodical reports to the Country Manager, in addition to department business plan report (strategy, human resources and capital budget of the Department).</p><p>12. Review Retention and Reinsurance distributions and Facultative placements needed with the HO UW Manager</p><p>13. Identify and implement further workforce opportunities to improve quality and drive efficiency.</p><p>14. Monitor the services rendered to customers by his department s staff and work on total customers and Brokers satisfaction.</p><p>15. Discuss and agree with the concerned department leaders the changes needed in the computer programs and reports same to IT Department.</p><p>16. Prepare the annual leave plan for his/her staff.</p><p>17. Determine the training needs of his/her staff and takes responsibility to see that the training is carried out.</p><p>18. Assist in the in-house seminars and training courses.</p><p>19. Attend seminars related to his/her area of expertise as per the approved annual budget.</p><p>20. Prepare and review reports generated by department staff for accuracy and within the set timeframe.</p><p>21. Comply with the company s Code of Conduct</p><p>22. Perform other related duties as assigned</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>EDUCATION</b></li><li>Bachelor s degree in business administration or insurance studies.</li><li>Master s degree is a plus</li><li>CII certification is a plus.</li><li><b>EXPERIENCE & KNOWLEDGE</b></li><li>Minimum 10 years experience in insurance, 7 of them handling property, casualty, and marine underwriting, 4 of them managing a team</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Location : Kuwait</p><p><b>Requirements:</b></p><ul><li>Proven experience in catering business development within Kuwait</li><li>Strong track record in client acquisition and revenue growth</li><li>Solid network within the local F&B, hospitality, and events industry</li><li>Excellent commercial, negotiation, and relationship management skills</li><li>Ability to work within a fast-paced and growth-focused environment</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience in catering business development within Kuwait, Strong track record in client acquisition and revenue growth, Solid network within the local F&B, hospitality, and events industry, Excellent commercial, negotiation, and relationship management skills, Ability to work within a fast-paced and growth-focused environment</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>My client are looking for an experienced <strong>Application Project Implementation Manager</strong> to lead and govern ERP implementation initiatives delivered by external vendors. You will be responsible for ensuring delivery aligns with scope, timelines, budget, and quality standards while minimizing business disruption.</p>
<p><strong>Key Responsibilities:</strong></p>
<ul>
<li>Own end-to-end project delivery from the client side</li>
<li>Manage and govern system integrators (SAP, Oracle, Microsoft Dynamics partners)</li>
<li>Ensure vendor deliverables meet business requirements and contractual commitments</li>
<li>Establish and run governance forums (steering committees, reporting, escalations)</li>
<li>Lead risk and issue management, ensuring proactive mitigation and resolution</li>
<li>Oversee quality assurance across all phases (design, build, SIT, UAT)</li>
<li>Track project milestones, timelines, and vendor performance</li>
<li>Enforce strong change control and scope management</li>
<li>Coordinate with business, IT, and leadership stakeholders</li>
<li>Oversee data migration, integrations, cutover, and go-live readiness</li>
<li>Ensure smooth transition into post-go-live support and vendor handover</li>
</ul>
<p><strong>Required Experience & Skills:</strong></p>
<ul>
<li>8-12+ years of IT experience, with strong client-side project management exposure</li>
<li>Proven track record managing ERP implementations delivered by vendors</li>
<li>Strong expertise in vendor governance, contract management, and SLA tracking</li>
<li>Solid understanding of ERP implementation lifecycles and methodologies</li>
<li>Hands-on experience in risk management, quality assurance, and governance</li>
<li>Excellent stakeholder management, including senior leadership engagement</li>
<li>Ability to challenge vendors constructively and drive accountability</li>
</ul>
<p><strong>Preferred Qualifications:</strong></p>
<ul>
<li>PMP, PRINCE2, or equivalent certification</li>
<li>Experience in large-scale transformation programs</li>
<li>Exposure to cloud ERP platforms (S/4HANA, Oracle Cloud, Dynamics 365)</li>
<li>Understanding of commercial models, contracts, and vendor SLAs</li>
</ul>
<p><strong>Key Competencies:</strong></p>
<ul>
<li>Vendor governance & negotiation</li>
<li>Risk anticipation and mitigation</li>
<li>Strong attention to quality and detail</li>
<li>Clear communication and executive reporting</li>
<li>Decision-making in complex environments</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Language Requirement: Fluent in English and Arabic (mandatory)</strong></p>
<p><strong>12-month initial contract with extensions</strong></p>
<p>I am supporting a major enterprise transformation program focused on implementing a modern, integrated ERP and applications suite to enhance business processes, data visibility, and operational efficiency. Delivered in partnership with leading system integrators (SAP, Oracle, Microsoft Dynamics), this role will act as the client-side owner, ensuring successful, high-quality delivery.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Position: Director of Global Excellence and Benchmarking </span></p><br>
<p><span>Classification:</span> Senior Administrative and Academic Leadership- Director Level<br><span>Reports To:</span> President <br><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</p><br> <p>AIU is executing its RISE Strategy 2026–2030, a five-year institutional transformation encompassing research development, international institutional accreditation, student success, and community engagement. A central strategic objective is establishing AIU's presence in international university rankings and benchmarking its performance against regional and global peers. The Director of Global Excellence and Benchmarking leads this agenda.</p><br> <p>For more information, visit: www.aiu.edu.kw<br></p><br>
<p><span>Department Profile</span></p><br>
<p>The Office of Global Excellence and Benchmarking is a newly established function reporting directly to the President. It serves as AIU's strategic intelligence unit, transforming institutional data into rankings entries, competitive intelligence into positioning decisions, and benchmarking evidence into actionable improvement plans. The Office works in close partnership with the Institutional Research (IR) Office, the Accreditation & Institutional Effectiveness Office, the AVP Research & Innovation, and the Vice President for Academic Affairs.</p><br> <p>This office is AIU's external face to the global higher education community, responsible for ensuring that AIU's institutional quality is visible, accurately measured, and credibly communicated to every ranking body, benchmark framework, and peer institution that matters to AIU's reputation and competitive position.</p><br> <p><span>Scope of Work:</span></p><br>
<p>The Director of Global Excellence and Benchmarking is responsible for designing, implementing, and managing AIU's comprehensive strategy for international university rankings and institutional benchmarking. This is a hands-on, data-intensive, externally-facing role that requires deep technical knowledge of ranking methodologies, the analytical rigor to translate raw institutional data into ranking submissions, and the strategic vision to identify where AIU can achieve measurable improvement across ranking indicators.</p><br> <p>The role encompasses three interconnected domains:</p><br>
<ol>
<li>Rankings Strategy & Submission: Lead all data submissions to QS, THE, Webometrics, UI GreenMetric, and other ranking bodies, with full technical mastery of each agency's methodology, data definitions, and submission portals.</li>
<li>Institutional Benchmarking: Systematically benchmark AIU's performance against Kuwait and regional peer institutions, and global aspirational peers, producing actionable competitive intelligence for the President.</li>
<li>Reputation & Visibility: Build AIU's academic reputation through strategic visibility, Scopus profile management, Webometrics optimisation, academic survey response coordination, and employer survey engagement for ranking systems reputation scores.</li>
</ol> <p><span>Key Responsibilities:</span></p><br>
<p><span>Rankings Strategy and Data Submission</span></p><br>
<ul>
<li>Develop and maintain AIU's annual Rankings Action Plan, a structured, data-driven roadmap for improving position across all active and target ranking systems, updated each October for Board review</li>
<li>Manage all data submissions to QS World University Rankings, QS Stars, Times Higher Education (THE) World and Impact Rankings, Webometrics Ranking of World Universities, and UI GreenMetric, ensuring submissions are complete, accurate, and filed before agency deadlines</li>
<li>Maintain detailed, up-to-date knowledge of the methodology, data definitions, indicators, and weighting of every active ranking system in AIU's portfolio; monitor changes to methodology and adjust data strategy accordingly</li>
<li>Build and maintain the AIU Rankings Data Repository, the single authoritative source of record for all data submitted to external ranking agencies, maintained in a format that enables year-on-year comparison and audit</li>
<li>Coordinate with the Institutional Research Office, Registrar, Library, HR, and VP Academic Affairs to collect, verify, and validate all data elements required for ranking submissions</li>
<li>Ensure that all data submitted to ranking agencies is accurate, reproducible, and consistent with data published on AIU's public website, no figure may be submitted to a ranking body that cannot be independently verified</li>
</ul> <p><span>Institutional Benchmarking and Competitive Intelligence</span></p><br>
<ul>
<li>Design and implement an annual benchmarking programme comparing AIU's performance against defined peer groups across Kuwait, the GCC, and internationally, covering student outcomes, faculty productivity, research output, employability, and student-to-faculty ratios</li>
<li>Produce the Annual Benchmarking Report for the President, a structured, visual, decision-ready analysis showing AIU's relative position, trajectory, and priority improvement areas</li>
<li>Monitor peer institution rankings, accreditation status, programme offerings, and strategic developments, providing the President with quarterly competitive intelligence briefs</li>
<li>Identify the specific ranking indicators where AIU has the highest potential for near-term improvement and develop targeted action plans in coordination with the relevant VP or Dean</li>
<li>Represent AIU's position accurately in all external comparisons and marketing materials, ensuring no benchmarking claim is made without verified, methodologically sound data</li>
</ul> <p><span>Academic Reputation and Visibility</span></p><br>
<ul>
<li>Lead AIU's response to the QS and THE academic reputation surveys, coordinating with the President, VPAA, and Deans to identify and engage Kuwaiti, GCC, and international academics who are familiar with AIU's work</li>
<li>Lead AIU's response to the QS employer reputation survey, working with VP Engagement & External Relations and Career Services to engage Kuwait and GCC employers who hire AIU graduates</li>
<li>Manage and continuously improve AIU's Webometrics profile, overseeing institutional web presence, digital publication of research outputs, and online visibility of faculty and research activity</li>
<li>Work with the AVP Research & Innovation to ensure all AIU research publications are indexed in Scopus and Web of Science under the correct institutional affiliation, preventing data loss that would otherwise cost AIU citation metrics</li>
<li>Manage AIU's institutional profiles on all ranking agency platforms, QS Top Universities, THE World University Rankings, Scopus Institutions, Google Scholar, keeping information current and complete<br></li>
</ul> <p><span>Strategy Alignment and Internal Reporting</span></p><br>
<ul>
<li>Serve as the primary point of contact between AIU and all ranking agencies, maintaining professional relationships with QS, THE, and Webometrics account managers</li>
<li>Present the Annual Rankings Progress Report to the Board of Trustees alongside the RISE Strategy KPI review, demonstrating measurable movement on ranking indicators</li>
<li>Advise the President, VPAA, and Deans on the ranking implications of institutional decisions, including faculty hiring, research investment, program development, and student recruitment strategy</li>
<li>Coordinate with the Accreditation Liaison Officer to ensure that ranking data submissions are consistent with WSCUC self-study data, no gap or contradiction between accreditation and ranking evidence</li>
<li>Contribute to the Annual Institutional Effectiveness Report the rankings and benchmarking.</li>
<li>Train and brief faculty, administrators, and Deans on ranking methodologies, what each indicator measures, and what faculty behavior, particularly in research and publication directly affects AIU's ranking position</li>
</ul> <p><span>Reporting Departments (If Applicable)</span></p><br> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Terminal degree (PhD or equivalent doctorate) from an accredited institution, preferably in higher education management, educational measurement, data science, institutional research, information science, or a related field</li>
<li>Master's degree holders with exceptional and directly relevant ranking agency experience may be considered at the discretion of the President</li>
</ul>
<p><span>Experience</span></p><br>
<ul>
<li>Minimum five (5) years of progressive experience in higher education, with a demonstrable track record in institutional research, rankings management, or data analytics in a university context</li>
<li>Directly demonstrated experience submitting data to at least two of the following ranking agencies: QS World University Rankings, Times Higher Education Rankings, Webometrics, or UI GreenMetric, applications must specify which agencies and provide verifiable submission history</li>
<li>Experience in competitive benchmarking and peer analysis in an academic or strategic planning context</li>
<li>Experience working with senior academic leadership, President, Provost, or equivalent, and presenting data-driven findings to Board-level audiences</li>
</ul>
<p><span>Technical Knowledge</span></p><br>
<ul>
<li>Deep, current knowledge of QS, THE, Webometrics, and UI GreenMetric ranking methodologies, including indicator definitions, data sources, weighting systems, and common submission errors</li>
<li>Proficiency with bibliometric and citation databases: Scopus, Web of Science, and Google Scholar, ability to extract, verify, and analyse institutional publication and citation data</li>
<li>Strong data analytics capability, experience with Excel, Power BI, Tableau, or equivalent tools; ability to build ranking dashboards and data visualisations for executive audiences</li>
<li>Familiarity with Student Information Systems (SIS), LMS data extraction, and IPEDS-equivalent international data standards</li>
<li>Knowledge of WSCUC or equivalent regional accreditation standards and the relationship between accreditation evidence and ranking indicators is a significant advantage</li>
</ul> <p><span>Skills and Competencies</span></p><br>
<ul>
<li>Exceptional data integrity standards, this role requires someone who treats accuracy as non-negotiable: no figure submitted to a ranking body may be inaccurate, and no publicly stated benchmark may be unverified</li>
<li>Excellent written and oral communication in English, ability to translate complex methodological data into clear, compelling narratives for Board members with no prior knowledge of ranking systems</li>
<li>Strong project management capability, ability to manage multiple concurrent ranking submission timelines, each with fixed external deadlines</li>
<li>Cultural awareness and professional sophistication appropriate to representing AIU to international ranking agencies and academic communities</li>
<li>Arabic language proficiency is an advantage but is not required</li>
</ul>
<p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Prior experience in a GCC university in a rankings, institutional research, or strategic planning role, familiarity with Kuwait's higher education regulatory context is a significant advantage</li>
<li>Experience with QS Stars institutional rating system, which AIU is targeting in the near term</li>
<li>Experience developing an institutional rankings strategy from a baseline position, candidates who have built a rankings programme at a new or young institution are particularly sought</li>
<li>Published research or professional presentations on university rankings methodology, higher education data quality, or institutional benchmarking</li>
<li>Familiarity with Kuwait Vision 2035 and its implications for higher education quality and international competitiveness</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<ul>
<li>A current curriculum vitae (CV)</li>
<li>A cover letter (maximum 2 pages) explaining: (a) your experience submitting data to specific ranking agencies, name the agencies and describe your role; (b) a specific example of a benchmarking or ranking improvement you contributed to; and (c) why this role at AIU at this stage of its development is the right next step in your career</li>
<li>Contact details for three professional referees at least one of whom supervised your ranking or institutional research work</li>
</ul> <p>Applications are reviewed on a rolling basis until the position is filled. The University reserves the right to close the search at any time. Only shortlisted candidates will be contacted.</p><br> <p>Submit application via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to commence employment at the earliest convenience, and no later than September 2026.</p><br> <p>AIU is an equal opportunity employer committed to academic excellence, professional integrity,</p><br>
<p>and the advancement of Kuwait as a regional center of knowledge and innovation.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Hiring Restaurant Supervisor & Restaurant Manager (male or female) for a restaurant in Kuwait</p><p>- 2-year contract</p><p>- Free joining ticket</p><p>- Free Ticket every 24 months</p><p>- Free Duty Meals</p><p>-Free Transportation</p><p>-Free Government Health insurance</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2-year contract</li><li>Free joining ticket</li><li>Free Ticket every 24 months</li><li>Free Duty Meals</li><li>Free Transportation</li><li>Free Government Health insurance</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>Role<br>We are looking for an experienced E-Commerce Category Manager to drive sales growth, profitability, and customer satisfaction. You will be responsible for category strategy, assortment planning, pricing, promotions and supplier management.<br>Key Responsibilities<br>• Develop and execute category strategies to achieve sales and margin targets.<br>• Manage product assortment, range reviews, and new product introductions.<br>• Negotiate with suppliers on pricing, promotions, and commercial agreements.<br>• Monitor category performance, sales trends, and customer demand.<br>• Ensure competitive pricing through market and competitor analysis.<br>• Plan and deliver promotional activities to drive traffic and sales.<br>• Analyse market trends and customer insights to identify growth opportunities.<br>Requirements<br>• 5+ years experience in Category Management, Buying, Merchandising, or E-Commerce, preferably within Grocery, FMCG and Supermarket.<br>• Strong commercial acumen and negotiation skills.<br>• Experience managing suppliers, pricing, and promotions.<br>• Analytical mindset with strong Excel and data analysis skills.<br><br><br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages the fire alarm detection maintenance program for facilities. Has the overall responsibility for the maintenance and management of fire alarm systems. Responsible for development of a maintenance, test and inspection program, compliant with DOD and NFPA regulations. Develop a scope of work required for system repair, maintenance or expansion of alarm systems. Oversee work for system repair, maintenance or expansion, ensuring equipment provided and installed complies with the current NFPA standards and the National Electrical Code. Plans and directs lead alarm technicians work load, performs quality assurance checks providing written reports to fire management. Supervises and documents acceptance testing of fire alarm systems. Coordinates work schedule and requirements with supervisors, schedules appointments for testing repair and maintenance of fire alarm systems with facility custodians.</p><p>As directed by management, may supervise employees or subcontractor personnel in accordance with the General Supervisory Duties and Responsibilities addendum.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in a related field, or an equivalent combination of education and experience, and nine (9) years to twelve (12) years related experience.</p><p>Requires computer skills and proficiency using email, Microsoft Office or specialized applications as necessary to perform assigned job functions. To ensure compliance with safety, health and security requirements in the contract, employee will possess the ability to read, write, speak and understand the English language at the intermediate level as necessary to perform assigned job functions.</p><p>Requires the job knowledge, skill level and physical ability necessary to perform assigned job functions.</p><p>Must be a U.S. Citizen</p><p>Must have a Secret Security Clearance</p><p>Performs installation, inspections, testing, maintenance, repairs, and replacements of fire detection and alarm systems for all fire protection equipment and systems located in AASAB.</p><p>National Fire Protection Association (NFPA) qualified Fire Alarms Systems personnel perform fire protection systems and exhaust suppression systems (hoods and ducts systems) inspection, maintenance, and repair; fire alarms technicians are embedded within the Electrical Section for daily operations.</p><p>Must be NICET Level II certified.</p><p>Position may be located in a wide variety of environments, from conventional indoor office workspace to project worksites with harsh, working and living conditions.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>About IKEA Kuwait</strong></p><br><p>IKEA is the leading Life at Home brand in Kuwait. We offer well-designed, functional, and affordable, good quality home furnishing beautiful solutions, produced with care for people and the environment. There are several companies with different owners, working under the IKEA Brand, all sharing the same vision: to create a better everyday life for the many people.</p><br><p>IKEA has been in Kuwait for more than 40 years, operated by Al Homaizi Limited and is very well established in Kuwait. IKEA has 6 stores in Kuwait, IKEA The Avenues, The Warehouse, 360, Assima Mall, Khiran Mall and IKEA For Business in Shuwaikh.</p><br><p><strong>Who we are and how we work</strong></p><br><p>We believe in people. We have an optimistic attitude in the way we are and in the way we do things. We believe in diversity, equality and inclusion because they increase our understanding of our customers and each other. We empower and develop our teams through on-job intensive trainings, working together and providing an international and diverse workplace.</p><br><p>In IKEA, every job is different, and every day is different. Are you up to the challenge to join our dynamic and creative work environment?</p><br><br>Job Description<br><p>As Store Business Navigation and Operations (BNO) you use knowledge of IKEA and local market to work together with the store management team and BNO team, in an inspiring and supportive way. You work together to ensure that the store is steered towards growth, optimal performance and sustained long term profitability in line with the IKEA objectives and be a business partner in strategic and operational development, closely connected to the business and contributing to improved customer experience.</p><br><ul><li>Accountable for overall availability, quality of logistics and service operations while being an active partner in the store commercial and business planning process.</li><li>Navigate the growth of IKEA retailing and steer the business towards sustained long-term profitability.</li><li>Provide accurate, relevant and user-friendly business information for effective decision-making.</li><li>Analyze business information and identifying business opportunities.</li><li>Be an active business partner and contribute to business development initiatives.</li><li>Establish follow-up mechanisms for projects.</li><li>Work with other functions to assure the alignment of business information.</li><li>Secure the business steering process works well in the store and that the store management is working towards agreed upon goals.</li><li>Lead and develop leaders and teams in the areas of responsibility of the BNO function. Identify and develop talents and secure succession planning.</li><li>Lead the store Business Plan process together with the store manager and management team and proactively working with local market data to understand people’s life at home and our customers experience in our different touch points to provide relevant insight.</li><li>Drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders when setting goals.</li><li>Together with the commercial team identify commercial opportunities and promote the use of business case thinking when evaluating and acting on these.</li><li>Provide a safe and secure environment for our customers, suppliers and co-workers. Secure implementation of relevant rules and guidelines in the areas of risk and compliance.</li><li>Supporting the management team to create Actions Plans for their areas of responsibility. These are based on the store business plan, agreed goals and Key Performance Indicators (KPIs).</li><li>Take responsibility to summarize and communicate our Financial Goals (including P&L) to ensure that they are agreed, communicated and clearly understood by everyone.</li><li>Proactively working to develop the Scenario Plans based on how we will take fast action if the performance is better or worse than planned. You ensure these scenarios are well documented, realistic and communicated.</li><li>Driving the follow-up process to ensure we focus on delivering the business plan. You support your colleagues to achieve their goals.</li><li>Responsible for co-coordinating and agreeing updated forecasts throughout the year. You ensure the Business navigation team at Service Office is updated.</li><li>Responsible for securing that the costs are in line with goals and to highlight deviations and potentials, in order that we can take action to achieve our goals.</li><li>Encourage your team and colleagues to discover even more effective and cost-conscious ways of working to make us quicker, leaner and simpler, and through this lower our cost structure.</li><li>Negotiate cost effective contracts with external service providers under your direct responsibility and support your colleagues to do the same, always using the tools and competence provided by Indirect Material & Services (IMS). When you do this, you always consider the sustainability aspect and the environmental impact.</li><li>Work with your colleagues to analyze benefits, costs and investments and develop business cases. You do this to ensure that we invest in projects that give a good return on investment, exceeding our customers’ expectations, whilst securing our long-term profitability.</li><li>Communicate relevant business information and goals to managers and co-workers, in a way which engages and inspires them to create meaningful actions to achieve our agreed goals.</li></ul><br>Qualifications<br><ul><li>BSc or MSc in Finance or Business Controlling</li><li>Previous experience in a Business Controlling/commercial role with proven strong analytical and numerical skills</li><li>A thorough understanding of the profit and loss and key performance measurements that we use to plan, follow up and steer the business</li><li>Proven record of consistently meeting agreed budgets and goals and working on plans over a number of years. Setting and implementing action goals and providing clear direction and following up goals</li><li>Ability to develop knowledge of the national and global market and business conditions, and take commercial decisions based on this information</li><li>Ability to communicate confidently and clearly in English, both verbally and in writing</li><li>Experience of working in a fast-paced retail environment</li><li>Experience and interest in retailing and/or home furnishing</li><li>Experience of leading and managing a team preferably gained in retailing and/or sales</li><li>High level of proficiency in Microsoft Office applications (especially Excel)</li><li>Experience of adapting to different styles of working to get the best out of all the team (situational leadership)</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>We are seeking a dedicated QA/QC Document Controller to join our dynamic team in the heavy industry and metallurgy sector. This role is pivotal in ensuring that our documentation processes meet the highest standards of quality and compliance. As a QA/QC Document Controller, you will play a crucial role in maintaining the integrity of our quality assurance and quality control documentation, which is essential for our operational success and regulatory compliance. You will be part of a forward-thinking organization that values precision, attention to detail, and continuous improvement.</p><p>In this position, you will have the opportunity to work closely with various departments, enhancing your understanding of the industry while contributing to a culture of excellence. We prioritize employee development and offer training programs designed to enhance your skills and knowledge in quality management systems and documentation control. You will be empowered to take ownership of your responsibilities and participate in initiatives that drive quality improvement across our projects.</p><p>Joining our team means becoming part of a collaborative environment where your contributions are valued. We believe in fostering a culture of open communication, teamwork, and innovation. As you grow in your role, you will have the chance to take on greater responsibilities and advance your career within the organization. If you are passionate about quality assurance and document control and are eager to make a significant impact in the heavy industry, we encourage you to apply and take the next step in your professional journey.</p><p><b>Responsibilities:</b></p><ol><li>Manage and maintain all QA/QC documentation, ensuring that all records are accurate, up-to-date, and compliant with industry standards and regulations.</li><li>Coordinate with project teams to gather necessary documentation, verifying that all quality assurance processes are documented appropriately and consistently.</li><li>Implement and maintain document control procedures, ensuring all documents are systematically filed, tracked, and retrievable for audits and inspections.</li><li>Conduct regular audits of documentation to identify discrepancies or areas for improvement, providing recommendations to enhance quality control measures.</li><li>Assist in the preparation of quality reports and metrics, analyzing data to identify trends and areas needing attention for quality improvement initiatives.</li><li>Facilitate training sessions for team members on document control processes and quality assurance standards, promoting a culture of continuous learning.</li><li>Collaborate with cross-functional teams to ensure that quality management systems are effectively integrated into all operational processes.</li><li>Support the implementation of corrective actions for non-conformities identified during inspections or audits, ensuring timely resolution and documentation.</li><li>Act as a liaison between internal teams and external stakeholders, ensuring clear communication regarding quality standards and documentation requirements.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficient in document management systems and quality management software.</li><li>Strong attention to detail with exceptional organizational skills.</li><li>Excellent verbal and written communication skills for effective collaboration.</li><li>Knowledge of industry standards and regulations related to quality assurance and control.</li><li>Ability to analyze data and generate insightful reports for quality improvement.</li><li>Experience in facilitating training and workshops on quality management processes.</li><li>Strong problem-solving skills to address documentation discrepancies and quality issues.</li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages the functionality and efficiency of a group of computers running on one or more operating systems</p><p>Assists with routine technical support in the management of networks, software, hardware, configurations, and architectures</p><p>Helps troubleshoot system hardware and software issues</p><p>Helps to ensure that performance and security of computers meet the needs of network users</p><p>Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration, and reliable operation of computer systems, including fixing network issues along with updating equipment and software</p><p>Assists with basic hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>AA/AS, Azure Administrator, Security Cert Required</li><li>3+ years of related experience</li><li>Intermediate level of experience in analyzing and troubleshooting military networks</li><li>SECRET</li><li>Assists with monitoring and tuning of systems to achieve optimum performance levels</li><li>Assist end users on the proper use of hardware and software</li><li>US Citizenship Required - secret</li><li>Must meet the certification requirement of DoW 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate: Security+ Microsoft Certified Solutions Associate (MCSA) Server or equivalent Cisco Certified Network Associate (CCNA)</li><li>Must have intermediate level of experience in design, maintenance, and operation of small to medium networks. This experience must include administrating corporate or business user accounts managing mail servers, printer servers, WWW servers. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.</li><li>Experience in analyzing and troubleshooting military networks to include: Microsoft Enterprise Server 2008/2012 or later version Microsoft Windows Operating Systems Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote) Microsoft Active Directory 2008/2012 or later version Network Server Backup DHCP, DNS, WINS, and Domain Controllers Site specific equipment listed in the task order</li></ul><p></p></section>