وظائف مدير الخدمات اللوجستية - محافظة العاصمة (الكويت) الكويت

<p>Position Title: Brand Manager – Women’s Fashion Employment Type: Full Time Salary KWD: up to 1,200 inclusive depending on experience and qualifications Benefits: as per UAE labor law, family benefits, airline ticket Job Location: Kuwait About the Client: A leading GCC fashion & lifestyle group based in Kuwait, known for its growing international portfolio of women’s fashion. Job Description: • Develop and execute brand strategies, marketing plans, and campaigns that strengthen brand positioning, drive customer engagement, and achieve commercial objectives. • Lead end-to-end campaign management across digital and traditional channels while ensuring timely execution, budget compliance, and measurable ROI. • Analyze market trends, consumer insights, competitor activities, and campaign performance to identify growth opportunities and optimize brand initiatives. • Collaborate closely with Retail, Merchandising, Visual Merchandising, E-commerce, and external agencies to maintain brand consistency and support successful product launches and seasonal campaigns.</p><p>Qualifications: • Open to European or Arabic nationals who are willing to relocate and work in Kuwait. • Must have a background in the women's fashion retail industry, preferably with a well-known or premium fashion brand. • Minimum of 4 years of experience as a Brand Manager within the fashion retail sector. • Proven experience managing 1-2 fashion brands, including developing and executing annual marketing strategies and seasonal campaign calendars.</p>

<p>Position Title: Brand Manager – Women’s Fashion Employment Type: Full Time Salary KWD: up to 1,200 inclusive depending on experience and qualifications Benefits: as per UAE labor law, family benefits, airline ticket Job Location: Kuwait About the Client: A leading GCC fashion & lifestyle group based in Kuwait, known for its growing international portfolio of women’s fashion. Job Description: • Develop and execute brand strategies, marketing plans, and campaigns that strengthen brand positioning, drive customer engagement, and achieve commercial objectives. • Lead end-to-end campaign management across digital and traditional channels while ensuring timely execution, budget compliance, and measurable ROI. • Analyze market trends, consumer insights, competitor activities, and campaign performance to identify growth opportunities and optimize brand initiatives. • Collaborate closely with Retail, Merchandising, Visual Merchandising, E-commerce, and external agencies to maintain brand consistency and support successful product launches and seasonal campaigns.</p><p>Qualifications: • Open to European or Arabic nationals who are willing to relocate and work in Kuwait. • Must have a background in the women's fashion retail industry, preferably with a well-known or premium fashion brand. • Minimum of 4 years of experience as a Brand Manager within the fashion retail sector. • Proven experience managing 1-2 fashion brands, including developing and executing annual marketing strategies and seasonal campaign calendars.</p>

<p>Position Title: Brand Manager – Women’s Fashion Employment Type: Full Time Salary KWD: up to 1,200 inclusive depending on experience and qualifications Benefits: as per UAE labor law, family benefits, airline ticket Job Location: Kuwait About the Client: A leading GCC fashion & lifestyle group based in Kuwait, known for its growing international portfolio of women’s fashion. Job Description: • Develop and execute brand strategies, marketing plans, and campaigns that strengthen brand positioning, drive customer engagement, and achieve commercial objectives. • Lead end-to-end campaign management across digital and traditional channels while ensuring timely execution, budget compliance, and measurable ROI. • Analyze market trends, consumer insights, competitor activities, and campaign performance to identify growth opportunities and optimize brand initiatives. • Collaborate closely with Retail, Merchandising, Visual Merchandising, E-commerce, and external agencies to maintain brand consistency and support successful product launches and seasonal campaigns.</p><p>Qualifications: • Open to European or Arabic nationals who are willing to relocate and work in Kuwait. • Must have a background in the women's fashion retail industry, preferably with a well-known or premium fashion brand. • Minimum of 4 years of experience as a Brand Manager within the fashion retail sector. • Proven experience managing 1-2 fashion brands, including developing and executing annual marketing strategies and seasonal campaign calendars.</p>

<p>Position Title: Corporate HSE Manager Employment Type: Full Time Salary: up to 30,000 AED depending on experience and qualifications plus transportation, accommodation & meal Job Location: Kuwait About the Client: A highly trusted EPC team in Kuwait, with proven records of successful piping projects within the Middle East region. Job Description: • Lead and manage plant piping construction activities for large-scale Oil & Gas EPC projects. • Oversee project execution, planning, manpower, subcontractors, and quality of resource allocation of projects across the UAE, KSA, and Kuwait. • Ensure compliance with client specifications, HSE requirements, QA/QC standards, and contractual obligations throughout the project lifecycle. • Coordinate with engineering, procurement, planning, QA/QC, and client teams to achieve project milestones, budget , up to completion.</p><p>• Bachelor's Degree in Engineering (B. Tech or equivalent). • Minimum 15 yrs of HSE experience with at least 10 years in senior HSE leadership within the Oil & Gas/EPC construction industry. • Strong knowledge of ISO 45001, ISO 14001, OSHA, HSE audits, risk assessments, incident investigations, and regulatory compliance. With NEBOSH IGC or NEBOSH Diploma (mandatory). • Proven experience managing multiple HSE teams and projects across different countries/regions.</p>

About Us<br><br>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.<br><br>What You Will Do<br><br>Manages, provides advice on and administers all activities concerned with contracts for works and services associated with oil and gas facilities projects carried out under various contract forms and modes of reimbursement. Responsible for pre – award activities including bid invitation preparation, processing queries from bidders, preparation of bid evaluation programs, evaluation of bids, negotiation, contract preparation and award formalities;Responsible for post – award activities including conducting kick – off meetings, coordinating all contract submittals and correspondence, preparation and processing of variation orders, claims and close out;Manages the drafting of Invitation to Tender packages for contracts for large O&G facilities projects. Review and, if necessary, proposes comments on and propose alternative text/clauses to client contract conditions;Reviews issues with legal, risk management, tax, and accounting personnel as a condition precedent to submitting to management for approval;Functions as a part of a negotiating team consisting of project management staff, to establish the terms and conditions of a contract;Monitors and ensures the business provisions of assigned contracts are administered to ensure compliance with contractual terms and conditions. Keeps the Projects Contracts Manager advised as to the scope, financial, and risk features of applicable contracts;Ensures documentation to negotiate change orders are properly produced and maintained;Prepares letters to clients requesting approvals and interpretations necessary to comply with the provisions of the contract. Ensure project/facility acceptance documents are prepared and are followed through and that acceptances are signed by the client;Furnishes business and financial information requested by the client concerning the project, as delegated by the Project Manager;Identifies contractual problems and take appropriate action to ensure a satisfactory resolution. Follows up on those problems which demand management attention, to ensure timely response to the client; and Management of Contract Quality standards.<br><br>What You Will Bring<br><br>Full-time Bachelor's Degree in Engineering or Degree in Science or Arts from an accredited university. Chartered status (MRICS) or equivalent professional qualifications. Minimum 15 years of total experience post graduate studies Minimum 5 years of experience in the oil & gas, refinery, or petrochemical industry Minimum 8 years of experience as a Lead Contracts Administrator or equivalent Extensive knowledge of Contractual Terms & Conditions and Commercial Contract Law. Experience in Contract enhancement procedures. Middle East experience is preferred.<br><br>Moving forward together<br><br>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.<br><br>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.<br><br>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an experienced and results-driven <b>F&amp;B Operations Manager</b> to oversee the day-to-day operations of our cafe outlets. The successful candidate will ensure operational excellence, deliver exceptional customer experiences, lead and develop high-performing teams, and drive profitability while maintaining the highest standards of quality, hygiene and service.</p><p><br></p><ol><li>Oversee daily operations in the food and beverage department, ensuring that all processes align with company standards and enhance customer satisfaction.</li><li>Develop and implement operational strategies that optimize efficiency, reduce costs, and improve service delivery across all our cafes. </li><li>Ensure all cafés maintain high standards of cleanliness, food quality, presentation, and customer service.</li><li>Collaborate with the marketing team to create promotional campaigns that increase customer engagement and drive sales in food and beverage offerings.</li><li>Develop, implement and maintain Standard Operating Procedures (SOPs) across all outlets.</li><li>Train, mentor, and supervise staff members to ensure high levels of performance and adherence to health and safety regulations.</li><li>Analyze operational data to identify trends, forecast demand, and develop actionable insights that support business goals.</li><li>Manage inventory levels and supplier relationships to ensure timely procurement of quality food and beverage products.</li><li>Conduct regular audits of food and beverage operations to ensure compliance with quality standards and regulatory requirements.</li><li> Implement customer feedback mechanisms to continuously improve service quality and address any issues promptly.</li><li> Prepare and present reports to senior management on operational performance, highlighting successes and areas for improvement.</li></ol><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Bachelor's degree in Hospitality Management, Business Administration, or a related field.</p><p>Minimum <b>8 plus years</b> of experience in café or restaurant operations, including at least 3<b> years in a managerial role</b>.</p><p>Experience managing multiple café outlets is highly preferred.</p><p>Strong leadership skills to effectively manage and motivate diverse teams.</p><p>Excellent communication skills for clear interaction with staff and customers.</p><p>Proficiency in data analysis to make informed operational decisions.</p><p>Experience in inventory management and supplier negotiations.</p><p>Knowledge of health and safety regulations in food service operations.</p><p>Ability to develop and implement effective marketing strategies.</p><p>Strong problem-solving skills to address operational challenges efficiently.</p><p>Strong financial acumen with experience managing budgets, food cost, and labor cost.&nbsp;</p><p>Knowledge of food safety regulations and HACCP principles.</p></div>

???? We're Hiring | Department Coordinator & Executive Secretary<br>A leading company in Mechanical & Electrical Works, Facility Management, and After-Sales Services in Kuwait is seeking an experienced Department Coordinator & Executive Secretary to support the General Manager – Engineering Department.<br>Key Responsibilities:• Manage correspondence, documentation, filing systems, and confidential records.• Coordinate meetings, prepare agendas, and distribute meeting minutes.• Act as the communication link between the department and internal/external stakeholders.• Monitor departmental deadlines, requests, and follow up on action items.• Prepare reports, presentations, and departmental documents.• Provide administrative support, including travel arrangements, office supplies, and record-keeping.• Support cross-functional coordination to ensure smooth departmental operations.<br>Requirements:✔ Bachelor's degree in Business Administration, Office Administration, Secretarial Studies, or a related field.✔ Minimum 5 years of relevant experience.✔ Excellent communication, organizational, and multitasking skills.✔ Advanced MS Office skills.✔ Experience in the engineering, construction, MEP, or facility management industry is preferred.✔ Knowledge of sales coordination or after-sales operations is an advantage.<br>???? Working Hours: Sunday to Thursday | 8:00 AM – 4:00 PM<br>???? Interested candidates are invited to send their CV to HR@gulfgroup.kw with the subject "Department Coordinator & Executive Secretary."

<p>Under broad direction, plans and manages assigned Real Estate Services projects including design, construction, renovation, or replacement of company office, laboratory, manufacturing, warehouse, service center, and site infrastructure facilities. Supervises through subordinates up to 20 subcontract employees. Coordinates diverse activities within a functional area. Plans work and administers policies. Job role has budgetary type of accountabilities or directly impacts a revenue center's viability or its quality of service via personal contributions. Job role contributes directly to value creation.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University Degree in Engineering with Project Management or Construction Management is preferred</li><li>Registered with PMI or equivalent preferred</li><li>Minimum 12 to 15 years of experience working for a project management consultancy company or construction company.</li><li>Must have experience in Oil &amp; Gas Construction with a practical project management experience (preferably PMP certification)</li><li>Self-motivated, results driven and able to work independently to deliver projects.</li><li>Willing and able to work under high pressure environment with short turn around times managing multiple projects simultaneously</li><li>Competent in MS Projects and SAP with knowledge of Autocad beneficial</li><li>Submit project profiles for the last three projects completed</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Zeal Group is an award-winning FinTech organisation offering a variety of products. Established in 2017, we have rapidly expanded to a team of over 700 employees globally. Traze is a subsidiary brand of Zeal Group. Our headquarters are in London and have offices spanning Europe, Asia, North and South Africa, the Middle East, and Cyprus is the home of our Technology Hub. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration</p><p>Responsibilities</p><ul><li>Build and develop relationships with potential Clients and Partners who may have clients interested in trading multi-asset products such as Gold, Oil, FX, and Cryptocurrencies.</li><li>On-board IB s and help them increase accounts, deposits, and revenues.</li><li>Identify and target known Money Managers and IB s in the MENA Region.</li><li>Organically build a book of business through relationships in and outside the market targeting potential IB s from multiple industries.</li><li>Determine customers' trading needs and prepare proposals to sell services that address these needs.</li><li>Cross-sell retail clients who meet the IB threshold to grow their business and walk them through the client growth life cycle.</li><li>Stay up to date on market news and trends in FX, Commodities, Stocks, and Indices.</li><li>Advise on trading strategies, options, and risk management strategies.</li><li>Explain industry terms or trading practices to clients.</li><li>Attend industry and company events to source own potential clients as directed by management.</li><li>Achieve sales targets.</li><li>Contact prospective or existing customers to discuss their queries and requirements.</li><li>Develop sales presentations or proposals to explain service specifications.</li><li>Maintain customer records by using the CRM and logging communication.</li><li>Receive and follow-up on clients funding, volume, and new account activations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Academic Qualification Requirement: B.Sc. Degree from any discipline</p><p>4+ years of extensive experience in Forex / CFD brokerage sales environments</p><p>Professional Key Knowledge Area Requirement:</p><ul><li>Strong understanding of FX, commodities, indices, and equity markets</li><li>A hunter mindset, you chase targets, not titles</li><li>Excellent communication and negotiation skills across cultures and regions</li><li>Strategic thinking paired with hands-on execution</li><li>Financial markets knowledge in FX, Stocks, Commodities</li><li>Technical and Fundamental analysis</li></ul><p>Skills &amp; Competencies</p><ul><li>Strong relationship management and networking skills</li><li>Selling Skills.</li><li>Communication skills.</li><li>Customer orientation.</li><li>Learning flexibility</li></ul><p></p></section>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do:</h4> <ul> <li>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s Banquet Department to ensure that established cultural and core standards are met; long-range strategic planning for Banquets operation.</li> <li>The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li> <li>Coordinate set-up requirements for hotel and off-site functions according to the banquet event order, communicate directly with group contacts, Catering Managers, and Conference Services Managers to ensure that all details of the function are carried out, ensure quality and timeliness of all food items, in an elegantly appointed environment dedicated to an attentive and distinctive experience.</li> <li>The ability to work closely with the Director of Food & Beverage, Executive Chef, and Director of Catering to design an effective menu while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments. Ability to plan and manage Hotel outdoor catering business.</li> <li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li> <li>Observe physical condition of facilities and equipment in the banquet area and make recommendations for corrections and improvements as needed.</li> </ul> <h4>What you will bring:</h4> <ul> <li>3–5 years of prior experience in high-volume banquet operations, preferably within the GCC.</li> <li>Excellent written and verbal communication skills in English, with Arabic proficiency considered an advantage.</li> <li>Strong financial awareness along with effective leadership, adaptability, and creativity.</li> <li>Strong coaching and employee development capabilities, with excellent organizational skills, multitasking ability, and attention to detail.</li> <li>Good F&B knowledge with understanding of menu planning.</li> </ul> <h4>What we offer:</h4> <ul> <li>Department Head benefits as per Four Seasons Kuwait policy</li> <li>Complimentary nights at other Four Seasons Hotels worldwide</li> <li>Regular social and sports events</li> <li>Paid home leave with flight tickets</li> <li>Complimentary employee meals and uniforms</li> <li>Health, medical and insurance benefits</li> </ul> <h4>Work Authorization</h4> <p>Hotel will apply for the Kuwait work authorization for the successful candidate.</p> <p>We look forward to receive your application!</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi <p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br> Job Overview <p>Citi Services is a world-leading provider of cash management, trade services and custody products to Financial Institutions, Public Sector, Corporate and Commercial clients across more than 100 countries. Our global network is uniquely positioned to serve clients with local and cross-border needs through integrated reporting, digital solutions and deep institutional expertise</p><br><p>This is a rare opportunity to lead Citi's Services business across three high-growth GCC markets — Kuwait, Qatar and Oman. As a senior member of both the MEP Services subcluster leadership team and the Country Management teams for all three markets, you will shape and execute a cross-border strategy that drives market share growth, deepens client relationships, and reinforces Citi's position as the leading global transaction banking provider in the region</p><br><p>As Services Head, you will serve as the senior strategic leader and primary client engagement head for the Services business across Kuwait, Qatar and Oman — with direct influence over revenue outcomes, talent strategy, regulatory relationships, and the digital innovation agenda. This is a platform for leaders who aspire to broader MEA or global leadership roles within Citi</p><br><p><b>Key Responsibilities</b></p><br><p>Responsibilities are organized across six core leadership pillars:</p><br><p><b>1. Strategic Leadership</b></p><br><ul><li>Define and execute short- and long-term Services strategy aligned to MEA cluster and global objectives</li><li>Expand market and client wallet share; broaden the client solutions portfolio across all segments</li><li>Navigate a complex matrix environment, aligning stakeholders across competing priorities</li><li>Drive the digital transformation and innovation agenda in response to GCC market trends and fintech disruption</li><li>Develop strategic responses to macroeconomic shifts, crisis scenarios and evolving risk profiles</li><li>Ensure the overall business strategy is clearly articulated to all key stakeholders including CCOs, Banking, Services teams, Operations, Technology and second- and third-line partners</li></ul><p><b>2. Business &amp; Revenue Growth</b></p><br><ul><li>Deliver on Revenue, EBIT, Expenses and all agreed financial KPIs across Kuwait, Qatar and Oman</li><li>Lead client acquisition, retention and wallet-share expansion strategy across all Services business lines</li><li>Oversee the end-to-end Services business, including sales, product, operations and technology teams</li><li>Work closely with the Services Operations Head to advance the business agenda</li><li>Identify, develop and prioritize technology business cases, obtaining cluster and global buy-in</li><li>Compete effectively against traditional global and local banks and non-bank transactional service providers through superior client propositions and innovative solutions</li></ul><p><b>3. Client Engagement</b></p><br><ul><li>Serve as the primary client engagement head for all Services business across the three markets</li><li>Generate active, senior-level client interactions and build strategic, long-term client relationships</li><li>Deploy optimal service solutions tailored to client needs across all segments and business lines</li><li>Provide leadership to the Services team in advancing advice, insights and solutions to the client base</li><li>Drive execution of client experience initiatives aligned to Citi's "Be the Best for our Clients" vision</li><li>Partner with Banking and Markets colleagues to deliver a balanced, country-wide client strategy</li></ul><p><b>4. Risk &amp; Governance</b></p><br><ul><li>Maintain full responsibility for credit, operational, conduct and compliance risk management across all three markets</li><li>Ensure regulatory and statutory compliance at all times; foster a strong control culture within the team</li><li>Actively participate in Internal Audit and External (Regulatory) audit processes, ensuring timely deliverables and representation of risk mitigants for optimum results</li><li>Engage in Legal Vehicle Governance processes and proactively escalate potential franchise-level issues</li><li>Develop deep Balance Sheet expertise; act as a strong partner in negotiating with Treasury and Markets, balancing Services priorities with franchise-wide considerations</li><li>Participate actively in Country governance forums, ensuring decision-making inclusion across all critical elements that impact the franchise</li></ul><p><b>5. Stakeholder &amp; External Engagement</b></p><br><ul><li>Articulate business strategy clearly to CCOs, Banking, Operations, Technology and all control partners</li><li>Build productive, trust-based working relationships with regulatory bodies, supervisors and policy makers across Kuwait, Qatar and Oman</li><li>Represent Citi externally at industry associations, forums, congresses, conferences and committees</li><li>Drive Regulatory Advocacy to achieve business objectives and support Citi's franchise positioning in the three markets</li><li>Maintain strong internal alignment across MEP subcluster leadership, global Services heads, and Country Management teams</li></ul><p><b>6. People &amp; Culture</b></p><br><ul><li>Build and lead a high-performing, diverse and inclusive Services team across Kuwait, Qatar and Oman</li><li>Drive an effective talent strategy, ensuring appropriately skilled and experienced individuals are in critical roles</li><li>Develop the next generation of Services leadership within the organization</li><li>Promote an ethical, inclusive culture embedded in Citi's highest standards of conduct</li><li>Engage employees meaningfully in the broader business strategy and organizational direction</li><li>Foster a strong control environment and risk-aware culture at all levels of the team</li></ul><p><b>What We're Looking For</b></p><br><p><b>Essential Requirements</b></p><br><p>Candidates must be able to demonstrate the following:</p><br><ul><li><b>15+ years</b>&nbsp;of work experience in the financial services industry, including&nbsp;<b>10+ years</b>&nbsp;at a senior managerial level</li><li><b>Deep transaction banking expertise</b>&nbsp;— cash management, trade services and/or custody products</li><li><b>Proven success</b>&nbsp;leading multi-country or cluster-level business strategy and delivering financial results (Revenue, EBIT, P&amp;L)</li><li><b>Strong risk and governance track record</b>&nbsp;— credit, operational, conduct and compliance risk management</li><li><b>Excellent financial acumen</b>, including experience preparing business plans and financial cases</li><li><b>Strong Balance Sheet understanding</b>&nbsp;and familiarity with risk and finance frameworks at a legal entity level</li><li><b>Experience managing dynamic, diverse and cross-functional teams</b>&nbsp;across geographies</li><li><b>Demonstrated ability to align global strategy with local execution</b>, balancing front, middle and back-office resources</li><li><b>Executive-level communication skills</b>&nbsp;— written and verbal, for internal and external audiences including regulators, clients and senior management</li><li><b>Fluency in English</b>&nbsp;(both written and verbal).</li><li><b>University degree</b>&nbsp;(Bachelor's minimum required)</li></ul><p><b>Preferred &amp; Advantageous Experience</b></p><br><p>The following experience would strengthen a candidate's profile:</p><br><ul><li>Prior&nbsp;<b>GCC or broader MEA market experience</b>&nbsp;in a senior Services or transaction banking leadership role</li><li><b>Master's degree</b>&nbsp;in Business, Finance or a related field</li><li><b>Arabic language proficiency</b>&nbsp;(spoken and/or written)</li><li><b>Digital transformation and fintech engagement</b>&nbsp;experience within a financial institution</li><li><b>Established regulatory relationships</b>&nbsp;with GCC central banks, supervisors or government institutions</li><li><b>Legal Vehicle governance experience</b>&nbsp;and familiarity with managing a banking legal entity</li><li><b>Track record of gaining Senior Management buy-in</b>&nbsp;for and executing country-level growth strategies</li></ul><p><b>Skills &amp; Competencies</b></p><br><p><b>Why This Role? Development &amp; Career Value</b></p><br><p>This position provides unparalleled exposure to one of the most strategically important banking clusters in the MEA region. As a C15/Director, you will be positioned at the intersection of regional strategy, global influence, and client impact.</p><br><p><b>What you will gain:</b></p><br><ul><li><b>Multi-market franchise leadership</b>&nbsp;— Full accountability for the Services business across three GCC markets, as part of MEA's largest Citi franchise</li><li><b>Regulatory &amp; governance expertise</b>&nbsp;— Direct engagement with central banks, supervisors and policy makers in Kuwait, Qatar and Oman, building rare regulatory advocacy competencies</li><li><b>Innovation &amp; digital agenda</b>&nbsp;— Lead Citi's digital transformation and fintech response in one of the world's most progressive banking markets</li><li><b>Senior leadership network</b>&nbsp;— Build relationships across Citi's MEP leadership, global Services heads, country CCOs, and senior external stakeholders at the highest levels</li><li><b>Integrative thinking development</b>&nbsp;— Navigate complex, multi-dimensional challenges that develop capabilities suited to the most senior global financial leadership roles</li><li><b>Career acceleration</b>&nbsp;— A C15/Director role spanning three markets positions you for accelerated progression toward broader MEA or global Services leadership within Citi</li></ul><b><i>Location flexibility:</i></b><i>&nbsp;This role may be based in Kuwait City or Doha. The final location will be agreed through mutual discussion with the appointed candidate, reflecting Citi's commitment to attracting the very best talent for this leadership position. The role requires regular travel across all three markets</i><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Institutional Sales<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Solution Sales<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br> <br> </div>

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Head Concierge, you’re not just overseeing the daily operations of the concierge desk – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Supervise concierge team: Train, schedule, and supervise concierge team members, providing guidance and support to ensure an exceptional guest experience Delight our guests: Respond promptly and professionally to guest inquiries, requests, and concerns Offer recommendations: Provide information and handle arrangements for dining, transportation, events, tours, and local attractions Coordinate special services: Arrange for medical care, childcare, floral delivery, and other personalized guest needs Support VIP guests: Facilitate seamless registration and elevated service for high-priority guests Promote hotel offerings: Share marketing materials and encourage use of hotel services and programs Manage budgets and payroll: Oversee concierge expenditures, including payroll, ensuring financial efficiency and alignment with budgetary guidelines<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>In Addition, This Role Requires The Following Minimum Qualifications<br><br>High School Diploma/University Degree (list highest required level only) X years of experience in Y (e.g., hotel management) License or Certification Languages<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br><p><b><span>What you will do: </span></b></p><br><br><ul><li><p>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s Banquet Department to ensure that established cultural and core standards are met; long-range strategic planning for Banquets operation.</p><br><br></li><li><p>The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</p><br><br></li><li><p>Coordinate set-up requirements for hotel and off-site functions according to the banquet event order, communicate directly with group contacts, Catering Managers, and Conference Services Managers to ensure that all details of the function are carried out, ensure quality and timeliness of all food items, in an elegantly appointed environment dedicated to an attentive and distinctive experience.</p><br><br></li><li><p>The ability to work closely with the Director of Food &amp; Beverage, Executive Chef, and Director of Catering to design an effective menu while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments. Ability to plan and manage Hotel outdoor catering business.</p><br><br></li><li><p>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</p><br><br></li><li><p>Observe physical condition of facilities and equipment in the banquet area and make recommendations for corrections and improvements as needed.</p><br><br></li></ul><br><p><b>What you will bring:</b></p><br><br><ul><li><p>3–5 years of prior experience in high-volume banquet operations, preferably within the GCC.</p><br><br></li><li><p>Excellent written and verbal communication skills in English, with Arabic proficiency considered an advantage.</p><br><br></li><li><p>Strong financial awareness along with effective leadership, adaptability, and creativity.</p><br><br></li><li><p>Strong coaching and employee development capabilities, with excellent organizational skills, multitasking ability, and attention to detail.</p><br><br></li><li><p>Good F&amp;B knowledge with understanding of menu planning&nbsp;</p><br><br></li></ul><br><p><b><span>What we offer: </span></b></p><br><br><ul><li><p>Department Head benefits as per Four Seasons Kuwait policy</p><br><br></li><li><p>Complimentary nights at other FS Hotels worldwide</p><br><br></li><li><p>Regular social and sports events</p><br><br></li><li><p>Paid home leave with flight tickets</p><br><br></li><li><p>Complimentary employee meals and Uniforms</p><br><br></li><li><p>Health medical and insurance benefits</p><br><br></li></ul><br><p><b>Work Authorization</b></p><br><br><p>Hotel will apply for the Kuwait work authorization for the successful candidate.</p><br><br><br><p>We look forward to receive your application!</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Assistant Manager – Warehouse Operations | 1-Year Fixed-Term Contract</strong><br>&nbsp;</p><br><p><strong>About Us</strong></p><br><p>As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!</p><br><p><br><strong>Job Purpose</strong><br>&nbsp;</p><br><p><span><span>To manage the day-to-day operation of the warehouse, this includes from receiving of product to the warehouse to efficient transportation and distribution of products. Provide a high level of customer satisfaction. Oversee the Efficient receipt, storage and dispatch of a range of goods and highlight any issues to relevant senior management. Owner of the full cycle of product from warehousing to Customer/Store order fulfilment.</span></span></p><br><br>Responsibilities:<br><p><strong><span><span>People Management Roles and Responsibilities</span></span></strong></p><br><ul><li><span><span>Implement the annual plan for warehouse and manage associated budget for the areas of responsibility, monitor performance against this, initiate corrective action where necessary to ensure operations are conducted within the agreed financial parameters. </span></span></li><li><span><span>Implement work processes and flows in the warehouse to ensure appropriate policies and procedures are followed to cover key areas of logistics activity to ensure effective working at all times and minimizing cost/overtime. </span></span></li><li><span><span>Establish and continuously review departments work flows and job responsibilities in the warehouse and develop/recommend/gain approval to proposals for improvements to ensure work is organized and carried out in the most efficient (reduce overtime) and effective manner (timely operations).</span></span></li><li><span><span>Manage warehouse efficiency, accountable for product tracking, route analysis and re-routing recommendation to ensure optimization of space and efficient operations on the warehouse floor. </span></span></li><li><span><span>Manage the disposal of expired and obsolete goods at respective warehouse to ensure high quality standards are maintained in the activities of the Company.</span></span></li><li><span><span>Optimize &amp; coordinate full order cycle till fulfilment.</span></span></li><li><span><span>Develop and implement processes to optimize customer experience.</span></span></li><li><span><span>Keep track of quality, quantity, operation cost &amp; efficiency.</span></span></li><li><span><span>Ensure timeliness &amp; integrity of all inventory transaction.</span></span></li><li><span><span>Identify warehouse operation improvement opportunities &amp; recommend options to improve.</span></span></li><li><span><span>Review Operational processes from a risk management perspective; identify and qualify new areas of risks and escalate concerns to the HSE committee appointed by the company.</span></span></li><li><span><span>Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles. </span></span></li><li><span><span>Maintain HSE practices in the working environment in order to minimize the opportunity of damage property and injury to self and colleagues. Pro-actively remind colleagues to behave in line with the HSE processes defined by the company.</span></span></li><li><span><span>Ensure that new recruits are supported in order to ensure the successful completion of their probation.</span></span></li><li><span><span>Ensure that performance are reviewed regularly and activities are conducted to ensure the continual development and productivity of all members of the team with positive reinforcement. This includes documented performance monitoring, coaching and development as well as conducting annual/quarterly performance reviews.</span></span></li><li><span><span>Regularly communicate to the team on operational performance and brief on upcoming events.</span></span></li><li><span><span>Support management of employee engagement issues and disciplinary matters to ensure staff follow company process and values.</span></span></li><li><span><span>Create a positive work environment that results in low attrition, sickness and absence reduction to ensure that.</span></span></li><li><span><span>Collective and individual targets are met.</span></span></li><li><span><span>To utilize the Company's reward structures and employee recognition schemes to encourage and recognize outstanding performance.</span></span></li></ul><br>Qualifications:<br><p><strong><span><span>Education/Certification and Continued Education</span></span></strong></p><br><ul><li><span><span>Graduation/Bachelors Degree or Diploma in Supply Chain and Logistics.</span></span></li></ul><p><strong><span><span>Years of Experience </span></span></strong></p><br><ul><li><span><span>3-5 years of experience in warehousing &amp; distribution with knowledge of retail/ perfumes and cosmetics and the local market.</span></span></li></ul><p><strong><span><span>Knowledge and Skills </span></span></strong></p><br><ul><li><span><span>Financial acumen with the ability to manage budgets and preferably Good knowledge in WMS.</span></span></li><li><span><span>Strong Communication and Interpersonal skills.</span></span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Country Manager has overall accountability for the short- and long-term plans that ensure long-term success and profitability of the company.</span></p><br><br><p><span>This will be achieved by building a strong functional team that has the appropriate direction and leadership to ensure that the strategic and operating plans are developed and implemented according to local regional and global strategic direction.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Service:</span></strong></p><br><br><ul><li><span>To enable and manage the achievement of service performance that meets or exceeds customer expectations and differentiates DHL from the competitors.</span></li><li><span>To ensure regional and global service standards are met or exceeded.</span></li></ul><br><p><strong><span>Customer Relations:</span></strong></p><br><br><ul><li><span>To liaise with key and strategically important customers at the appropriate level to ensure customer retention, development and growth of new business.</span></li><li><span>To be sensitive to emerging customers and market requirements.</span></li><li><span>To ensure the improvement of Customer Satisfaction over time through customer service initiatives and strategies delivering best-in-class service</span></li></ul><br><p><strong><span>Representation:</span></strong></p><br><br><br><ul><li><span>To create, maintain and develop a favorable DHL image with its various influential audiences such as NGOs, partners, industry bodies and governments to facilitate the company's growth and development.</span></li></ul><br><p><strong><span>Business Performance &amp; Result</span></strong></p><br><br><br><ul><li><span>To ensure that the annual business plan including revenue, cash flow, profit and service levels are met, and corrective action is taken to rectify any negative variance.</span></li></ul><br><p><strong><span>Direction &amp; Leadership:</span></strong></p><br><br><ul><li><span>Determine local Country/ Country Group short- and long-term strategies and market approach within overall regional context.</span></li><li><span>To provide strong leadership to ensure agreed strategies and goals are communicated and effectively implemented.</span></li><li><span>To contribute to regional direction, ensuring that local environmental factors are taken into consideration in the setting of regional strategies and policies.</span></li><li><span>To regularly and actively chair the Senior Management Team.</span></li></ul><br><p><strong><span>Group Participation:</span></strong></p><br><br><ul><li><span>To ensure close co-ordination of strategic activities with Solutions and Intercontinental business as well as GCS.</span></li><li><span>To actively promote exchange of expertise and communication with other DHL and DPWN units</span></li><li><span>To promote and participate in cross-BU activities and leverages synergies with other DPWN divisions</span></li></ul><br><p><strong><span>Commercial:</span></strong></p><br><br><ul><li><span>To ensure the development of new business and maintenance of existing business in line with the Region’s profitability and growth targets.</span></li><li><span>To ensure revenue yield enhancement and market share growth through the development and implementation of pricing and marketing plans.</span></li><li><span>To ensure sales strategies and enabling tactics, drive both acquisition and retention of revenue throughout the DBU, Regular and Local Advantage revenue channels.</span></li><li><span>To actively monitor the market, ensuring full awareness of competitors’ strategies and actions.</span></li></ul><br><p><strong><span>Operations:</span></strong></p><br><br><ul><li><span>To ensure the provision of the fastest, most reliable and secure global door-to-door express transport service in the market in the most cost-effective manner.</span></li><li><span>To ensure the planning and implementation of strategies to improve service and transit time performance whilst managing costs.</span></li><li><span>To manage the effective implementation and use of appropriate technology in all sections of the service chain, in order to enhance service and improve productivity.</span></li></ul><br><p><strong><span>Information Services:</span></strong></p><br><br><br><ul><li><span>To ensure the provision of professional and stage-of-the-art Information Services, enabling the business to obtain competitive advantage.</span></li></ul><p><strong><span>Human Resources:</span></strong></p><br><br><ul><li><span>To ensure the provision of HR advice and services that drive and reinforce DHL’s culture and business strategies.</span></li><li><span>To ensure the provision of a supportive working environment suitable to achieving business objectives</span></li><li><span>To implement and drive regional and local recognition and reward programs.</span></li></ul><br><p><strong><span>Business Planning:</span></strong></p><br><br><ul><li><span>To develop annual business plans that support the agreed strategies, improve market share and service levels, as well as meeting the expected financial contribution levels to the network.</span></li><li><span>To continually review and improve business processes to improve productivity and add value to DHL services.</span></li></ul><br><p><strong><span>Financial Management:</span></strong></p><br><br><ul><li><span>To ensure the financial wellbeing of the company from a legal, statutory and DHL management perspective.</span></li><li><span>To set, review, and implement capital and revenue budgets.</span></li><li><span>To ensure that cost control programmes are effectively implemented to manage unit costs.</span></li><li><span>To improve liquidity through good capital and debtor management</span></li></ul><br><p><strong><span>Change Management:</span></strong></p><br><br><ul><li><span>To develop and implement change projects based on technological and industry change directions/trends.</span></li><li><span>To drive and implement local integration (Note significant project may take a few years)</span></li></ul><br><p><strong><span>Administration:</span></strong></p><br><br><br><ul><li><span>To ensure the provision of suitable facilities and fleet in compliance with local statutory requirements in a cost-effective manner.</span></li></ul><br><p><strong><span>Organization Climate:</span></strong></p><br><br><ul><li><span>To develop an organizational culture that nurtures and encourages service excellence, quality and a ‘can do’ mindset.</span></li><li><span>To manage the improvement of Employee Satisfaction over time and work towards positioning as an employer of choice.</span></li><li><span>Create a culture of change and continuous improvement to achieve long-term success.</span></li></ul><br><p><strong><span>People Management:</span></strong></p><br><br><ul><li><span>Determine organization structure, roles and responsibility and performance targets for the function.</span></li><li><span>Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span>Develop team spirit and multitasking capabilities within the team.</span></li><li><span>Plan, organize and direct an efficient and effective function.</span></li><li><span>Develop IKOs/KPIs with team members and monitor individual performance.</span></li><li><span>Responsible for complying with talent management and performance process.</span></li><li><span>Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.</span></li></ul><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>5 to 7 years DHL experience managing large teams of people. In addition to prior experience in at least two core DHL functions at a senior level.</span></li><li><span>Good knowledge of Kuwait Market.</span></li><li><span>Broad understanding of all functional aspects of the business and prior experience managing a complete profit and loss entity.</span></li><li><span>High degree of commercial and business acumen and an understanding of the external economic environment and how this may affect DHL's short- and long-term planning</span></li><li><span>Languages: high level of proficiency in </span><span>Arabic and English.</span></li><li><span>Highly proficient communication skills, spoken and written.</span></li><li><span>Solid background in the Air Express or Logistics industry.</span></li><li><span>Commercial awareness of the transportation industry, aviation and regulatory issues.</span></li><li><span>Negotiation experience.</span></li><li><span>Presentation skills.</span></li><li><span>Software skills (Microsoft applications, internet user skills, etc).</span></li><li><span>Ability and willingness to travel.</span></li><li><span>Experience in managing significant change programs and working within a matrix environment.</span></li><li><span>Experience of networking among local businesses, government and community leaders.</span></li><li><span>International business experience, working and living in multicultural and multi-racial environments.</span></li></ul><br><br><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><br><ul><li><span>Strong career support in an international environment.</span></li><li>Great culture and colleagues.</li><li>Multifarious benefit program.</li></ul><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>

As a Sales Manager, your primary responsibility is to drive and execute comprehensive sales strategies within your designated area. Your role goes beyond maximizing business opportunities; it involves strategic implementation and meticulous execution of sales action plans tailored to the specific needs of your assigned segments. With a focus on fostering long-term client relationships, you will work with a dynamic sales team to achieve revenue targets, identify new business prospects, and position our products or services as preferred solutions within these key market segments.<br><br>Key Job Responsibilities:<br><br>Engage with managerial and departmental executives to deliver top-notch client servicing, achieve targets, and maximize productivity. Implement and execute all sales objectives and action plans meticulously, aiming to surpass predefined targets. Establish parameters, quotes, and negotiate prices with clients for both transient and group business, ensuring optimal terms for the properties. Promote and generate sales leads expanding the brand's presence and market share. Establish and maintain organized files of major accounts. Ensure adherence to selling strategies during negotiations and seize opportunities for maximizing upselling whenever possible. Develop and nurture relationships with key decision-makers fostering long-term partnerships. Collaborate with the marketing team to tailor promotional materials and campaigns for your segments. Monitor industry trends, policies, and regulations providing insights to shape sales strategies. Periodically review and analyse sales performance, identifying areas for improvement and implementing corrective measures as needed. Operate in a safe and environmentally friendly manner to safeguard the health and safety of colleagues, as well as contribute to environmental conservation. Adhere to the company’s environmental, health, and safety procedures and policies.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>