Program Officer Jobs - Al Ahmadi Kuwait

<ul><li><p>Creates and updates documentation for engineering and production projects.</p></li><li><p>Assists in checking documentation and signing off on drawings.</p></li><li><p>Provides status, updates, and any conflicts discovered during documentation.</p></li><li><p>Performs design on more complex tasks or tasks requiring quick turnaround time</p></li><li><p>Meets with program management to obtain information to start or complete tasks, answer questions, or resolve problems.</p></li><li><p>Provides estimates on tasks including design and drafting time required, types of drawings, and materials required.</p></li><li><p>Format products submitted by external providers and upload them into the customer's web-based dissemination platform</p></li><li><p>Utilize AUTOCAD and Visio to produce documentation..</p></li><li><p>Develop technical evaluations, technical white papers, technical instructions, test plans, test procedures, site installation</p></li></ul><p>plans and procedures, and trusted facility manuals.</p><br><p><strong>Desired Candidate Profile</strong></p><ul><li><p>TI with 5 Years Experience in Construction Field</p></li></ul>

<p>Job Title: Solution Architect (Automotive) Location: Kuwait Experience: 9+ Years in Salesforce (3+ Years as Solution Architect Job Summary We are looking for an experienced Solution Architect to lead the end-to-end architecture for a large-scale CRM transformation program. The ideal candidate should have strong expertise in enterprise CRM platforms, solution architecture, integrations, data architecture, and stakeholder management. You will work closely with business leaders, delivery teams, and System Integrators (SI) to design scalable, secure, and future-ready CRM solutions.</p><p><strong>Desired Candidate Profile</strong></p><br><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Lead end-to-end CRM solution architecture across business, application, data, and integration layers.</p></li><li><p>Design scalable, secure, and high-performing CRM solutions aligned with enterprise standards.</p></li><li><p>Conduct solution design workshops and translate business requirements into technical solutions.</p></li><li><p>Define integration architecture for CRM with ERP, Finance, DMS, Customer Portals, Marketing platforms, and Data Warehouses.</p></li><li><p>Review and approve solution designs, integration specifications, and data models.</p></li><li><p>Define data architecture, migration strategy, governance, and data quality standards.</p></li><li><p>Provide technical leadership during design, development, testing, deployment, and post-go-live support.</p></li><li><p>Work closely with System Integrators, vendors, and internal teams to ensure architectural consistency.</p></li><li><p>Present architecture decisions, risks, and recommendations to business and executive stakeholders.</p><br></li></ul><p><strong>Required Skills & Experience</strong></p><ul><li><p>9+ years of experience as a Solution/Technical Architect on enterprise CRM or Digital Transformation projects.</p></li><li><p>Strong experience with CRM platforms such as <strong>Salesforce, Microsoft Dynamics 365, SAP CRM, or HubSpot Enterprise</strong>.</p></li><li><p>Expertise in Enterprise Integration, REST APIs, Middleware, Data Architecture, and Solution Governance.</p></li><li><p>Experience working in multi-vendor environments with System Integrators (SI).</p></li><li><p>Strong understanding of enterprise security, compliance, and architecture frameworks.</p></li><li><p>Excellent communication, stakeholder management, and leadership skills.</p><br></li></ul><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's Degree in Computer Science, Engineering, or related field.</p></li><li><p><strong>TOGAF Certification</strong> preferred.</p></li><li><p>Salesforce Architect / Microsoft Dynamics 365 Architect or equivalent CRM certifications are an added advantage.</p><br></li></ul><p><strong>Preferred Profile</strong></p><ul><li><p>Experience leading enterprise CRM transformation programs.</p></li><li><p>Strong analytical, problem-solving, and decision-making skills.</p></li><li><p>Ability to influence senior stakeholders and lead cross-functional teams.</p></li><li><p>Experience in C-level stakeholder engagement and enterprise architecture governance.</p></li></ul>

<p>Job Summary:</p><p><br></p><p>Responsible for the receiving, storing, and issuing of materials, maintaining inventory and stock records of medical facility center store.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Receive all incoming materials, reconcile them with the purchase order, for the accuracy of shipment.</p><p>Inspect shipment for damages or defects, record any discrepancies or damages.</p><p>Deliver received and inspected materials, supplies, and equipment to the user’s facility.</p><p>Examine and inspect stock items for any discrepancies in physical counts of stock or defects / expiry in order to report any damage to the store manager, and dispose defective, expired or damaged items accordingly.</p><p>Ensure that all equipment / items have been properly labelled and inspected.</p><p>Issue items to various sections through automatic replenishment system or on store issue voucher and obtain authorized signatures for accepted items.</p><p>Update computerized store management system with details of material received and issued.</p><p>Store items / equipment in an orderly manner to ensure easy accessibility for these items / equipment.</p><p>Delegate some responsibilities to appropriate subordinates in order to ensure a smooth flow of operations.</p><p>Prepare reports that cover all store activities for the Direct Manager, as requested.</p><p>Implement Material Management’s policies and processes in order to achieve healthcare center objectives.</p><p>Job Requirements</p><p>Job Requirements</p><p><br></p><p>High school/Diploma.</p><p>More than 5 years of experience in store management and store keeping, preferably in medical facility.</p><p>Strong interpersonal and organizational skills.</p><p>Excellent oral and written communication skills.</p><p>Strong mathematical, analytical, and problem solving skills.</p><p>Proficiency in Microsoft Office, and Materials database technology.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>JOB SUMMARY</p><p>The Consultant - Dermatology plans, directs, coordinates, administers and supervises patient care activities and implements decisions of the Departmental Council in accordance with Ministry of Health regulations, Hospital Medical Staff Bylaws, Rules & Regulations and Dermatology department Policies & Guidelines. His/ Her focus includes ongoing audit and supervision of clinicians providing triage, patient assessment, treatment, integration with pathology and managing respective secondary care referrals in line with best practice.</p><p>DUTIES & RESPONSIBILITIES</p><p>Operational Duties</p><ol><li><p>Undertakes work in accordance with the Hospital’s procedures and operating policies; works within agreed quality frameworks.</p></li><li><p>Conducts complete skin examinations and delivers treatment for skin diseases, Pediatric dermatologic problems and Venereal diseases.</p></li><li><p>Prescribes hormonal agents or topical treatments such as spironolactone, antiandrogens, oral corticosteroids, retinoids, benzoyl peroxide, and antibiotics.</p></li><li><p>Provides dermabrasion or laser abrasion to treat atrophic scars, elevated scars, or other skin conditions.</p></li><li><p>Provides therapies such as intralesional steroids and chemical peels to treat age spots, sun damage, rough skin, discolored skin, or oily skin.</p></li><li><p>Participates and provides leadership for organizational performance improvement activities.</p></li><li><p>Recommends diagnostic tests based on patients' history and physical examination findings.</p></li></ol><p>Patient Care</p><ol><li><p>Participates in assessment, implementation and evaluation of patient care needs.</p></li><li><p>Maintains a work environment that promotes high standards for patient care, customer service, and ethical behavior.</p></li><li><p>Monitors patients' conditions and progress and reevaluate treatments as necessary</p></li><li><p>Guides patients on topics such as the need for annual dermatologic screenings, sun protection, skin cancer awareness etc.</p></li><li><p>Undertakes all work in accordance with the procedures and operating policies, including Infection Control, Health and Safety, Risk Management etc.</p></li></ol><p>Compliance with Medical Ethics</p><ol><li><p>Ensures implementation of the standard concepts, practices, and procedures within the field of Dermatology.</p></li><li><p>Exhibits appropriate personal and interpersonal professional behavior; practices medicine ethically.</p></li><li><p>Recognizes limits of personal skills and knowledge by appropriately consulting other Physicians while caring for the patient.</p></li><li><p>Shows a pattern of maintaining current personal clinical skills and knowledge by Continuing Medical Education (CME).</p></li></ol><p>Education</p><ol><li><p>Keeps up to date in developments relevant to best practice in Dermatology.</p></li><li><p>Undertakes training and provides supervision in relation to identified training needs of staff within the service; subject to audit outcomes, identified continuing professional development and training needs.</p></li><li><p>Participates in the provision of orientation, in-service and continuing education programs, along with other Consultants of the Department</p></li><li><p>Helps in professional development of all staff and provides teaching materials as part of the professional development of the staff.</p></li><li><p>Attends accredited conferences and meetings to update personal level of clinical practice, teaching and management skills in line with Continuing Medical Education (CME) requirements.</p></li></ol><p>Other Duties</p><ol><li><p>Participates in the process of developing annual budgets for the Department.</p></li><li><p>Attends regularly scheduled meeting for the improvement of patient care services and delivery</p></li><li><p>Accepts all other additional assignments found necessary by the Clinical Director- Dermatology, Medical Director & Assistant Medical Director.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>JOB REQUIREMENTS EDUCATION: Bachelors’ Degree in Medicine with specialized training in Dermatology. Membership/ Fellowship (preferably of the Royal College), PhD or MD Degree in relevant specialty Basic Life Support Certification is desirable Licensing : Valid License from Ministry Of Health- Kuwait to practice as Dermatology Consultant EXPERIENCE: Preferably 12 years’ experience with minimum 9 years’ experience post Fellowship/Membership , PhD or MD in Dermatology </p>

<p>Will have safe driving record, follow all state and national driving laws, rules, and regulations. Will follow prearranged routes to destination as per Journey Management Plan, or use maps and GPS to navigate route. Will also maintain vehicle upkeep and cleanliness.</p><p>Practicing safe driving habits Following all state and national safety regulations and standards Accurately following routes, maps, and directions. Following Kuwait Traffic Rules Keeping exterior of vehicle clean and presentable Maintaining vehicle equipment. Cleaning windows, windshields, and mirrors as needed Keeping interior of vehicle clean of debris and clutter Reporting any breakdown / damage of the vehicles to Safety Office and Rig Manager without fail Following and reporting timely vehicle maintenance to Rig Manager Strictly following Journey Management Plan Loading and unloading vehicle If needed, documenting amounts paid for parking, and offering receipts Completing documentation such as logs, mileage, or cargo and passenger reports Following schedules and rerouting in timely manner when faced with traffic or congestion</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent; relevant experience; or knowledge, skills, and mental ability equivalent to 2 years of high school education Valid Kuwait Driving License . Knowledge of Journey Management Plan ( JMP)</p><p>BEHAVIORAL COMPENTENCIES Safe driving practices Able to follow verbal directions, read maps, follow GPS Able to work well alone Reliable and punctual with a dedicated professionalism to job and duties Able to adapt to changing schedules or routines Excellent time management skills Able to assist passengers when needed Organized and able to follow a schedule Focused on customer service Positive attitude and professional demeanor</p><p>PHYSICAL REQUIREMENTS / WORKING CONDITIONS Physically able to lift and carry object up from 30 to 50 pounds Physically able to reach, stretch, bend, and sit for long periods of time during daily routine Previous professional experience driving preferred; training may be provided Able to work night, weekends, and holidays as needed</p>

<p>Serving as a focal point between the hospital departments and the clients. Maintaining a positive, empathetic, and professional attitude toward the clients at all times. Ensuring clients are properly greeted and welcomed at the reception desk. Providing accurate information as requested by clients at the desk or over the phone. Directing clients according to their respective queries/departments. Helping clients in rescheduling/modifications of appointments. Managing patient complaints in recording, and sending it to the concerned to resolve. Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to the best possible way. Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved. Responsible for managing patient reward system. Responsible for maintaining a clean and safe work environment. Maintain a working knowledge of department policies and procedures. Secure everything at Information and Services desk at the end of each shift. Performing administrative and clerical duties, such as filing paperwork, when necessary. Others as assigned by the department manager.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in business management or any related field. At least 4 years of related work experience. Customer service oriented personality. Stress tolerance. Excellent organizational skills and attention to detail. Excellent verbal and written communication skills. Proficient in Microsoft Office Suite.</p>

<p>Ensure the satisfaction of all customers who contact us by identifying their needs and offering simple, effective solutions to their enquiries. Use knowledge of the IKEA range, services we offer, and how our processes work and take responsibility for gathering the specific information from our customers, which will assist our stores to improve our customers total shopping experience. Take ownership for resolving customer s individual needs; communicating a realistic timeline for this resolution and keeping them informed as promised. Maintain an empathetic and understanding approach when customers are angry and upset by their shopping experience to date and remain calm and helpful, offering solutions to ensure they are satisfied with our overall service level and we maintain our relationship with them. Take responsibility for up-dating the system with file notes to ensure that colleagues and manager know what has been agreed and can answer further enquiries from customer easily and knowledgably. Listening to customers and anticipating their needs, promoting our products and services in order to improve their home-to-home shopping experience. Understand the impact of service time responses on our customers level of satisfaction and work both individually and with colleagues to ensure that we match our agreed service levels.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Sound understanding of business and a background gained from working in a customer-focused, fast-paced and omnichannel retail environment.</li><li>Good communication skills and the ability to build rapport with the customer</li><li>Assertive and able to remain calm and controlled when faced with calls from customers under stressful situations</li><li>Previous customer service experience, ideally in a contact center</li><li>Computer Literacy with good proficiency and navigation skills</li><li>Call Center Software knowledge</li><li>Proven customer-focused mindset.</li></ul>

<p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie s business code of conduct, policies and all applicable laws and regulations.</p><p><b>Responsibilities:</b></p><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance.</li><li>Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in pharmaceutical studies.</li><li>2 years+ experience as a Product Specialist</li><li>Relevant industry experience, ideally in biotechnology and/or pharmaceuticals with speciality and/or Immunology Therapy area Experience</li><li>Fluency in English and Arabic</li><li>Excellent communication and presentation skills</li><li>Practical knowledge and understanding of HCPs and disease area requirements</li><li>Good understanding of the market challenges and opportunities</li><li>Great sense of ethics and integrity</li><li>Teamwork Capabilities</li><li>Curiosity and ability to learn and improve.</li></ul>