Sales Rep. Jobs in Kuwait
559 Jobs Found
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<p>Manage social media accounts</p><p><br></p><p>Create and schedule engaging content</p><p><br></p><p>Plan and execute social media campaigns</p><p><br></p><p>Respond to messages and comments professionally</p><p><br></p><p>Monitor trends and suggest content ideas</p><p><br></p><p>Track performance metrics and provide monthly reports</p><p><br></p><p>Coordinate with designers photographers and influencers</p><p><br></p><p>Help grow brand awareness and increase sales</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Experience with beauty brands</p><p><br></p><p>Influencer marketing and outreach</p><p><br></p><p>Paid social media advertising Meta Ads TikTok Ads</p><p><br></p><p>Photography and product content creation</p><p><br></p><p>Experience with tools such as Canva</p><p><br></p></div>
<h2 class="h5">Job description</h2>
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Job Responsibilities<br><br>•Handle the POSM (Point of Sale Materials) process and track the inventory and Trade executions.<br>•Track the activity implementation in trade.<br>•Prepare, communicate, and administer Perfect Store KPIs<br>•Conduct market visits to audit visibility in markets and check fundamentals such as availability, expiries, planograms, FIFO, promotion areas, MSL (Must Sell List) and checkouts and report accordingly.<br>•Prepare credit advice with the agreed proof of performance as per the division’s guidelines<br>•Maintain & Update the Digital Price List & Catalogues when required<br>•Liaise with sales team on the E-Commerce customers to ensure the core SKUs are listed/available with appropriate images, title, description, samples & price.<br>•Follow up on the promotion trade license and on the issuance of permits required from the ministry<br>•Generate reports and prepare analysis and presentations as per business need.<br><br>Candidate Requirements<br><br>•Graduate of bachelor’s degree in Business Administration.<br>•At least 1 to 2 years work experience in a similar role.<br>•Team player<br>•Adaptability and quick learner.<br>•Strong Analytical skills. <br>•Expert in using Microsoft Office applications especially PowerPoint and Excel.<br>•Presentation skills. <br>•Excellent written and verbal communication skills <br>•Strong organizational skills, detail oriented, and the ability to handle multiple priorities <br>•Good command of both Arabic and English <br>•Must have a transferable residency <br>•Valid Kuwaiti driving License<br><br><br>Education<br><br>Bachelor’s Degree in Business Administration<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">The primary objective of the Trade Marketing Officer will be responsible for preparing all performance reports, as well as sales analysis, controlling the trade activities. Preparing all credit advices and ensure they are compliant with proof of performance.<br>
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<h2 class="h5">Job description</h2>
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<p>Overview The KC-130J Aircraft Mechanic III will troubleshoot and/or repair malfunctions in the aircraft airframes and power plant systems and all other supporting aircraft systems that require general aviation mechanical skills and knowledge. Perform assigned maintenance to specified KC-130J standards, to include performing calibration procedures and required functional tests in support of the KAF 4790 manual series. Responsibilities Overview The KC-130J Aircraft Mechanic III will troubleshoot and/or repair malfunctions in the aircraft airframes and power plant systems and all other supporting aircraft systems that require general aviation mechanical skills and knowledge. Perform assigned maintenance to specified KC-130J standards, to include performing operational testing procedures and required functional tests in support of the KC-130J maintenance manual series. Performance abilities include maintenance and serviceability procedures for subsystem components, to include landing gear, flight control, hydraulics, engine, and propeller, component removal, inspection, and reinstallation. In the course of assigned duties will apply a thorough knowledge of airframes and power plants engineering principles, techniques, and methods in the maintainability of existing equipment and systems. Possess competent abilities in the use and application of hand tools, power tools, and associated precision measuring equipment used in support of system testing, evaluation, and operation. Possess the ability to read and interpret manufacturers' maintenance manuals, service bulletins, technical data, engineering data, diagrams, schematics, and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components. Major Job Activities Description: · Apply and provide a thorough working knowledge of airframes and power plant systems to include aircraft modification procedures and experience with specific airframe, hydraulic, engine, and propeller systems, systems integration, system/component failure analysis, inspection, repair, and testing of airframes and power plant systems through engineering principles, techniques, and methods in the maintainability of existing KC-130J equipment and systems. · Performance abilities include performance of maintenance and servicing related aircraft components, to include landing gear, flight control, hydraulics, engine, and propeller, component removal, inspection, and reinstallation and incorporates applicable technical directives and bulletins. · Troubleshoots and/or repairs malfunctions in the aircraft airframes and power plants systems and all other supporting aircraft systems that require general aviation mechanical skills and knowledge, performing assigned maintenance in compliance with established directives and specified KC-130J MRC/MIMs, to include performing calibration procedures and required functional tests. · Possess competent abilities in the use and application of hand tools, power tools, and associated precision measuring equipment used in support of system testing, evaluation, and operation, to include complying with established local tool control programs. · Read, interpret, and apply manufacturers' maintenance manuals, service bulletins, technical data, engineering data, diagrams, schematics, and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components · Use illustrated parts breakdowns (IPB)s to determine material requirements, research associated part numbers, and order parts to complete maintenance actions. · Performs periodic special, hourly, conditional, and phase maintenance/isochronal inspections as required by Maintenance Instruction Manuals (MIM)s, Maintenance Requirement Cards (MRC)s, manufacturer’s specifications, and all applicable directives, orders, and instructions as directed through Maintenance Control. · Interpret MIMs and all associated maintenance publications, orders, and directives to perform maintenance and use processes to document such maintenance actions, ensuring the accurate entry of data into the locally used computer database system. · Performs applicable “O” and “I” level maintenance functions in support of In-Flight Refueling Systems and rebuild shop and Aircraft Tire & Wheel rebuilding. · Perform scheduled and unscheduled maintenance actions, to include cross-training in all required essential technical specialties, to facilitate the removal, inspection, repair/replacement, installation, and test procedures of aircraft component parts, survival equipment, pneumatic systems, environmental control systems, fuel systems, avionics systems, and all associated airframes and power plants equipment systems. · Inspect, control, and prevent corrosion of aircraft metals and system components using established and approved procedures. · Checkout and operate all necessary support equipment for flight line maintenance of established maintenance procedures/ · Checkout and operate all necessary support equipment for flight line maintenance of established maintenance procedures · When necessary, perform other duties and supervisory functions, critical to the function of the program and to assure compliance with the Performance Work Statement (PWS). Material & Equipment Directly Used Must have a working knowledge of and be proficient with (input and extract data) of computers, aircraft data debriefing and diagnostic software (DTADS), and maintenance information systems. Working Environment Environmental conditions are diverse and could range anywhere from an office environment where there is little or no physical discomfort to an environment where inclement weather may subject individuals to severe changes in temperature, less than adequate lighting, dust and wind. On occasion individuals may be required to work in areas where high noise hazards will prevail, and hearing protection is required. Physical Activities The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees are frequently required to sit and reach with hands and arm Qualifications EDUCATION and/or EXPERIENCE: Graduation from a standard four (4) year high school or equivalent (GED) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p> </div>
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<p><strong>JOB TITLE</strong></p><br><br><p>Store Manager | MAF LifeStyle | Operations</p><br><br><p><strong>ROLE SUMMARY</strong></p><br><br><p>The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.</p><br><br><p><strong>ROLE PROFILE</strong></p><br><br><ul><li>Ensure that the highest levels of customer service are delivered by the entire store team at all times.</li><li>Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.</li><li>Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.</li><li>Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures</li><li>Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.</li><li>Ensure all Company Health & Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.</li><li>Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.</li><li>Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.</li></ul><p><strong>REQUIREMENTS</strong></p><br><br><ul><li>4 – 5 years’ industry experience with Managerial Background experience</li><li>A proven record of maximizing business performance</li><li>Good understanding of main customer segments and helps team to understand them.</li><li>Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.</li><li>Makes hard decisions, knows when to make a call versus delegating upwards</li></ul><br> <br> </div>
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<p><b>Job Summary:</b></p><p>We are looking for an experienced E-commerce Supervisor– Operations & Commercial to oversee end-to-end e-commerce operations, manage the fulfillment team, optimize website performance (including SEO), coordinate activations, and drive commercial growth.</p><p>This role requires collaboration with merchandising, marketing, and digital teams, while ensuring a seamless customer experience and strong sales performance across online channels.</p><p><br></p><p><b>Work Flexibility & Availability</b></p><ul><li>Flexible to work from the office and occasionally visit the warehouse to assist the fulfillment team as needed</li><li>Available via mobile to assist customer service 7 days a week, 9 AM to 9 PM.</li><li>Able to adapt to operational needs and urgent e-commerce issues outside standard office hours when required.</li></ul><p><br></p><p><b>Key Responsibilities</b></p><p><b>1. E-commerce Operations & Fulfillment Supervision</b></p><ul><li>Supervise the e-commerce fulfillment team in the warehouse to ensure timely, accurate, and high-quality order processing.</li><li>Monitor daily online orders from Shopify and other platforms, prioritizing express and VIP orders.</li><li>Coordinate with delivery partners to meet SLAs and resolve operational issues.</li><li>Ensure adherence to SOPs, team accountability, and cost-efficient operations.</li></ul><p><b>2. Website & Product Management</b></p><ul><li>Create, upload, and manage products on the website.</li><li>Feature products live and optimize product titles, descriptions, categories, and images for SEO to improve visibility and conversions.</li><li>Implement website enhancements to improve UX, conversion rates, and overall performance.</li></ul><p><b>3. Commercial & Marketing Coordination</b></p><ul><li>Plan and execute e-commerce activations according to the commercial calendar.</li><li>Collaborate with merchandising and marketing teams to align promotions, campaigns, and product launches.</li><li>Track stock availability, manage out-of-stock situations, and forecast inventory needs.</li><li>Support digital marketing initiatives, including social media, email campaigns, paid ads, and SEO strategy.</li></ul><p><b>4. Customer Service Coordination</b></p><ul><li>Ensure all customer service inquiries and complaints related to online orders are addressed promptly.</li><li>Collaborate with fulfillment and customer service teams to resolve issues such as delayed deliveries, out-of-stock items, replacements, or refunds.</li><li>Process refunds accurately and on time.</li><li>Monitor escalated cases to ensure timely resolution and maintain high customer satisfaction standards.</li></ul><p><b>5. Strategic Ownership & Analytics</b></p><ul><li>Develop and implement e-commerce growth strategies aligned with business objectives.</li><li>Analyze sales data, website metrics, and customer behavior to recommend improvements.</li><li>Monitor KPIs, generate reports, and provide actionable insights to management.</li><li>Identify cost-saving opportunities across e-commerce operations and implement efficiency measures.</li></ul><p><b>6. Team Development & Training</b></p><ul><li>Train and mentor fulfillment and operations teams on SOPs and product handling.</li><li>Drive team efficiency, accountability, and performance.</li></ul><p><b>7. Compliance & Quality Assurance</b></p><ul><li>Ensure all website content, product listings, and promotions comply with brand guidelines.</li><li>Maintain fulfillment and packaging standards to enhance the customer experience.</li></ul><p><b>8. Partner Coordination</b></p><ul><li>Liaise with courier partners to improve service levels and operational efficiency.</li></ul><p><br></p><p><b>Key Performance Indicators (KPIs):</b></p><ul><li>Achievement of monthly and quarterly e-commerce sales targets.</li><li>Order fulfillment accuracy and SLA compliance.</li><li>Website product uptime, feature updates, and optimized listings.</li><li>SEO performance: improved search rankings, organic traffic, and on-page optimization metrics.</li><li>Timely execution of promotions, campaigns, and commercial activations.</li><li>Stock availability and reduction in out-of-stock occurrences.</li><li>Customer satisfaction metrics for online orders and issue resolution.</li><li>Website performance metrics: traffic, conversions, AOV, and engagement.</li><li>Digital marketing campaign performance and ROI.</li><li>Cost efficiency: reduction in operational costs while maintaining service quality.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications & Skills:</b></p><ul><li>Proven experience in e-commerce operations</li><li>Strong team management and coordination skills.</li><li>Experience with Shopify, Odoo, or other order management systems</li><li>Knowledge of SEO, digital marketing, UX, and online merchandising.</li><li>Analytical mindset with focus on commercial results.</li><li>Ability to work under pressure, prioritize tasks, and drive results.</li><li>Proficiency in Microsoft Excel for reporting, analysis, and KPI tracking (Merchandising and technical test will be shared )</li><li>Preferably Arabic Speaking </li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br> <b>About the role </b> <p>As a Key Account Manager, you will be responsible for managing key accounts in the assigned territory and work strategically to increase the awareness and create the demand of the company products. They will be responsible for promoting products or group of products to a variety of customers including Hospitals, Infection control, ICUs, and relevant decision makers in hospitals.</p> <p> </p> <p> <b>Job Location: Qatar or Kuwait</b> </p> <b>Main responsibilities will include:</b> <ul> <li> <p>Ensure optimal and continuous product support on the market and in different institutions.</p> </li> <li> <p>Improving the development of existing products and support with new product launches.</p> </li> <li> <p>Achieves sales targets in the designated territory.</p> </li> <li> <p>Builds sustainable positive relationships with target HCPs and different partners.</p> </li> <li> <p>Ensure customer satisfaction. Manage expectations, along with improve and expand market penetration and adoption.</p> </li> <li> <p>Conducts customer segmentation to ensure target customers are approached with the optimal tools and frequency and provided with best-in-class customer service.</p> </li> <li> <p>Maintains the customer database to ensure full understanding of customer needs to be able to timely fulfil them.</p> </li> <li> <p>Conducts ongoing market analysis including market, competitive, and business intelligence.</p> </li> <li> <p>Helps in organizing promotional and educational group meetings, symposia and conferences for doctors and other medical staff, nurses.</p> </li> </ul> <p> </p> <b>About you</b> <ul> <li> <p>Bachelor s degree in healthcare sciences or discipline</p> </li> <li> <p>Relevant experience or exposure in medical devices/technology is key</p> </li> <li> <p>2- 3 years of sales experience from healthcare background</p> </li> <li> <p>Excellent communication and presentation skills</p> </li> <li> <p>Strong customer focus & analytical skills.</p> </li> </ul> <p> </p> <p> </p> <p> </p> Why Join Us? <p>To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you ll discover a culture in which you can learn, grow and thrive. </p> <p> </p> <p>We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. </p> <p> </p> <p><br></p></div></section>
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<p><b>Overview of the role</b></p><p>A Visual Merchandiser has to be tuned in to all areas of popular culture and creativity in order to bring a fresh perspective to a brand.</p><p>You would be responsible for presenting products in a way that attracts customers and maximizes sales. You could be based at head office or in a store. Travel to different markets and stores to set up displays and give training.</p><p> </p><p><b>What you will do</b></p><ul><li>Display the brand by seasonal trends and be able to mix and match outfits in the window/in store as per the Company’s brand standard</li><li>Display window and in-store mannequins/torsos to promote the brand’s styling and implementation standard</li><li>Display window and in-store mannequins/torsos to promote a specific product or top seller promotion</li><li>Drawing designs and plans by hand or computer</li><li>Deciding how to use space and lighting creatively</li><li>Creating visual merchandising packs to send to each market/store</li><li>Giving feedback to the head office and buying teams</li><li>Setting up displays, graphics, arranging action areas, and the implementation of posters in the window/indoor</li><li>Coaching store people/ VMs on how products should be displayed on mannequins/torsos in the window/in store.</li><li>Coaching store people/VMs on how to dress and style mannequins and torsos in the window/ in store</li><li>New store openings, the Job holder will be responsible for physically being involved in the placement of graphics and VM displays.</li></ul><p> </p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills to be successful</b></p><p> </p><ul><li>Adapts to changes in the work environment</li><li>Follows instructions and responds to management direction</li><li>Translates concepts and information into images</li><li>Creative presentation skills</li><li>Good knowledge of MS Office Applications, especially PowerPoint presentations</li></ul><p> </p><p><b>What equips you for the role</b></p><p><b>Minimum Qualification and Knowledge</b></p><p><b>Education</b>: University Degree graduate, preferably in Interior Design, Merchandising, or Fashion</p><p> </p><p><b>Minimum Experience</b></p><p>At least 2 years of Visual Merchandise experience in the retail fashion business</p><p> </p><p><b>Behavioral Competencies </b></p><ul><li>Highly organized, attention to detail</li><li>Problem Solving</li><li>Decision Making</li><li>Work under pressure</li><li>Strong management skills</li><li>Pro-active and flexible</li><li>Able to handle numerous tasks at one time and prioritize them effectively</li><li>Advanced skills in MS office PowerPoint presentation</li><li>Interpersonal skills: ability to interact professionally with high-level executives on a regular basis.</li><li>Ability to work well with all levels of internal management and staff, as well as third-party vendors</li><li>Ability to maintain a high degree of confidentiality </li></ul><p><br></p></div>
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<p><u>Responsibilities</u></p><p> </p><p>· Determines need for repairs by road test, by use of mechanical testing devices, by questioning customer about vehicle’s performance, or by visual inspection of vehicle.</p><p>· Estimates cost of repair and prepares itemized work order, listing costs of parts and labor</p><p>· Deals with customer face to face and over the phone</p><p>· Checks that the vehicle documentation is correct</p><p>· Verifies and updates vehicle information on computer</p><p>· Raises job cards and invoices</p><p>· Coordinates with customers to identify and record the fault or services required.</p><p>· Extensively liaises with clients and respective internal department or workshop etc. related to estimated time of job completion and to arrange alternative temporary replacement courtesy vehicle for client’s usage.</p><p>· Books the customer vehicles for services and repairs.</p><p>· Prepares overall progress and invoicing.</p><p>· Arranges the collection and delivery of customer vehicles.</p><p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><u>Functional & Behavioural Skills Required</u></p><p> </p><p>· Strive to achieve defined sales targets while maximizing profit</p><p>· Excellent interpersonal, communication and presentation skills</p><p>· Awareness of the automotive products, industry and brands</p><p>· Effective Decision Making based on analysis, wisdom, judgment and experience.</p><p>· Excellent Follow Up skills</p><p>· Good sales planning and customer management skills</p><p>· Exhibit high standards of professional conduct, ethics and integrity</p><p> </p><p> </p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> Supervise daily restaurant operations and front-of-house activities</p> <p> Ensure high standards of customer service and guest satisfaction</p> <p> Coordinate and manage restaurant staff during shifts</p> <p> Monitor staff grooming, attendance, and performance</p> <p> Handle guest complaints and resolve issues professionally</p> <p> Ensure proper table setup, cleanliness, and hygiene standards</p> <p> Support staff training and onboarding of new employees</p> <p> Coordinate with kitchen and bar teams for smooth service operations</p> <p> Monitor inventory of restaurant supplies and report shortages</p> <p> Ensure compliance with company policies, food safety, and hygiene standards</p> <p> Assist management in achieving sales and operational targets</p> <p> Prepare shift reports and maintain operational records</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> Diploma or Degree in Hospitality Management or related field preferred</p> <p> 3 5 years of experience in restaurant or hospitality operations</p> <p> Previous supervisory experience in restaurants, caf s, or hotels preferred</p> <p> Strong leadership and team management skills</p> <p> Excellent communication and customer service abilities</p> <p> Ability to work under pressure in a fast-paced environment</p> <p> Good problem-solving and conflict-resolution skills</p> <p> Knowledge of POS systems and restaurant operations</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Responsibilities:</strong></p> <ul> <li>Ensures every guest receives full attention, courteous service, and exceptional care throughout their dining experience</li> <li>Leads and maintains a disciplined, well-organized team that adheres to all service standards, general service requirements, and cleaning checklists</li> <li>Provides on-the-job training and development to employees, including trainees and bus staff, with direct presence to correct mistakes on the spot and establish individual training programs tailored to each team member's needs</li> <li>Maintains strict standards for staff appearance, uniforms, grooming, and professional presentation</li> <li>Organizes assigned stations (Breakfast/Lunch/Dinner) for cleanliness, proper setup, and equipment readiness according to established manuals</li> <li>Oversees order taking, ensures accuracy, and actively participates in sales efforts and guest relations</li> <li>Maintains continuous communication between restaurant and kitchen operations</li> <li>Handles guest complaints promptly by escalating to the Restaurant Manager or Assistant F&B Manager</li> <li>Ensures all staff are informed of current promotions, menu specialties, and sales activities</li> <li>Ensures careful handling of all restaurant materials and controls inventory of dishes, glassware, and serviceware; identifies and removes chipped, broken, or cracked items from service</li> <li>Keeps all restaurant furnishings clean and polished in accordance with the established cleaning schedule</li> <li>Monitors all furniture and equipment; submits maintenance requests for damaged items and ensures timely repairs</li> <li>Controls and reports all defective lighting, fixtures, and other electrical matters to management</li> <li>Assists with end-of-month and end-of-year inventory counts in assigned areas of responsibility</li> <li>Demonstrates thorough familiarity with all emergency procedures and ensures all team members are informed of and understand pertinent emergency protocols</li> <li>Ensures compliance with all company guidelines and operational policies</li> <li>Performs additional duties as assigned by the F&B Manager and management team</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Qualifications:</strong></p> <ul> <li>Minimum five years of progressive experience in food and beverage service within 5-star hotel or fine dining establishments</li> <li>Proven supervisory or leadership experience managing service teams</li> <li>Fluent command of English and at least one additional language commonly used by staff</li> <li>Strong knowledge of food and beverage service standards, protocols, and best practices</li> <li>Proficiency with point-of-sale (POS) systems, particularly Micros</li> <li>Competency in Microsoft Office applications (Excel, Word, Outlook)</li> <li>Excellent interpersonal and communication skills with the ability to interact professionally with guests and staff at all levels</li> <li>Demonstrated ability to train, mentor, and develop team members</li> <li>Strong problem-solving and conflict resolution capabilities</li> <li>Knowledge of health, safety, and emergency procedures relevant to food service operations</li> <li>Ability to maintain composure and deliver exceptional service in high-pressure environments</li> <li>Physical capability to stand for extended periods and perform duties throughout assigned shifts</li> <li>Flexibility to work varied shifts, including evenings, weekends, and holidays as required</li> </ul> <p><strong>Preferred Qualifications:</strong></p> <ul> <li>Certification in food safety and hygiene</li> <li>Experience in luxury hospitality or Michelin-starred establishments</li> <li>Knowledge of wine service and beverage pairing</li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensures every guest receives full attention, courteous service, and exceptional care throughout their dining experience</p>
<ul>
<li>Leads and maintains a disciplined, well-organized team that adheres to all service standards, general service requirements, and cleaning checklists</li>
<li>Provides on-the-job training and development to employees, including trainees and bus staff, with direct presence to correct mistakes on the spot and establish individual training programs tailored to each team member's needs</li>
<li>Maintains strict standards for staff appearance, uniforms, grooming, and professional presentation</li>
<li>Organizes assigned stations (Breakfast/Lunch/Dinner) for cleanliness, proper setup, and equipment readiness according to established manuals</li>
<li>Oversees order taking, ensures accuracy, and actively participates in sales efforts and guest relations</li>
<li>Maintains continuous communication between restaurant and kitchen operations</li>
<li>Handles guest complaints promptly by escalating to the Restaurant Manager or Assistant F&B Manager</li>
<li>Ensures all staff are informed of current promotions, menu specialties, and sales activities</li>
<li>Ensures careful handling of all restaurant materials and controls inventory of dishes, glassware, and serviceware; identifies and removes chipped, broken, or cracked items from service</li>
<li>Keeps all restaurant furnishings clean and polished in accordance with the established cleaning schedule</li>
<li>Monitors all furniture and equipment; submits maintenance requests for damaged items and ensures timely repairs</li>
<li>Controls and reports all defective lighting, fixtures, and other electrical matters to management</li>
<li>Assists with end-of-month and end-of-year inventory counts in assigned areas of responsibility</li>
<li>Demonstrates thorough familiarity with all emergency procedures and ensures all team members are informed of and understand pertinent emergency protocols</li>
<li>Ensures compliance with all company guidelines and operational policies</li>
<li>Performs additional duties as assigned by the F&B Manager and management team</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>**Required Qualifications:**</p>
<ul>
<li>Minimum five years of progressive experience in food and beverage service within 5-star hotel or fine dining establishments</li>
<li>Proven supervisory or leadership experience managing service teams</li>
<li>Fluent command of English and at least one additional language commonly used by staff</li>
<li>Strong knowledge of food and beverage service standards, protocols, and best practices</li>
<li>Proficiency with point-of-sale (POS) systems, particularly Micros</li>
<li>Competency in Microsoft Office applications (Excel, Word, Outlook)</li>
<li>Excellent interpersonal and communication skills with the ability to interact professionally with guests and staff at all levels</li>
<li>Demonstrated ability to train, mentor, and develop team members</li>
<li>Strong problem-solving and conflict resolution capabilities</li>
<li>Knowledge of health, safety, and emergency procedures relevant to food service operations</li>
<li>Ability to maintain composure and deliver exceptional service in high-pressure environments</li>
<li>Physical capability to stand for extended periods and perform duties throughout assigned shifts</li>
<li>Flexibility to work varied shifts, including evenings, weekends, and holidays as required</li>
</ul>
<p>**Preferred Qualifications:**</p>
<ul>
<li>Certification in food safety and hygiene</li>
<li>Experience in luxury hospitality or Michelin-starred establishments</li>
<li>Knowledge of wine service and beverage pairing</li>
</ul><p></p></section>
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<p><span>Position: Chief Information Officer (CIO)</span></p><br>
<p><span><span>Classification:</span> Senior Leadership </span><br><span><span>Reports To:</span> President </span><br><span>About The American International University</span></p><br>
<p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br>
<p><span>AIU is in active execution of its RISE Strategy 2026–2030, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Technology is not peripheral to this strategy; it is foundational to it. The CIO is a key member of the Senior Leadership Team, responsible for ensuring that AIU's digital infrastructure, enterprise platforms, and data ecosystem are built for the institutional ambitions of 2030, not the operational needs of 2019.</span></p><br> <p><span>For more information, visit: www.aiu.edu.kw</span><br></p><br>
<p><span>Department Profile</span></p><br>
<p><span>The CIO oversees two integrated functions that together constitute AIU's technology enterprise: the established Information Technology division, led by the Executive Director of IT, and the newly created Digital Transformation Office, which sits directly under the CIO's strategic leadership. Together, these functions manage all enterprise platforms, cybersecurity and data governance, academic technology, digital student services, and the AI-enabled tools that support administrative decision-making.</span></p><br> <p><span>Scope of Work</span></p><br>
<p><span>The Chief Information Officer serves as AIU's most senior technology executive and a strategic thought partner to the President. The role bridges two realities: managing a live and growing enterprise technology environment reliably and efficiently today, while building the digital infrastructure that will sustain a WASC-accredited, research-active, rankings-visible university by 2030. The CIO is accountable for both.</span></p><br> <p><span>The scope of work spans five interconnected domains:</span></p><br>
<ol>
<li><span>IT Strategy & Governance: Define and execute the multi-year IT strategic plan aligned with the RISE Strategy. Own IT governance, policy, and investment decisions across the entire technology portfolio.</span></li>
<li><span>Campus Digital Transformation: Lead the systematic replacement of manual, SharePoint, and Excel-based processes with integrated, automated, data-driven systems across administration, academics, research, and student services.</span></li>
<li><span>Enterprise Platform Management: Oversee the optimization, integration, and lifecycle management of all enterprise platforms: Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle Finance, and Tableau and lead evaluation of next-generation systems.</span></li>
<li><span>AI & Data Intelligence: Champion the institutional adoption of AI tools and data analytics to enhance administration efficiency, student success, research support, and decision-making at every level of the University.</span></li>
<li><span>Cybersecurity & Data Governance: Ensure AIU's data is secure, accurate, accessible, and compliant providing the data infrastructure that WASC accreditation, institutional research, and Board reporting require.</span></li>
</ol>
<p><span>Key Responsibilities</span></p><br>
<p><span>1. IT Strategy, Governance and Presidential Advisory</span></p><br>
<ul>
<li><span>Serve as the President's primary technology advisor translating institutional strategic objectives into technology investment decisions, capability roadmaps, and implementation sequencing</span></li>
<li><span>Develop, own, and execute AIU's multi-year Technology Strategic Plan, updated annually and aligned with the RISE Strategy 2026–2030 KPIs and the WSCUC accreditation evidence requirements</span></li>
<li><span>Establish and chair the AIU Technology Governance Committee a cross-functional body including the VPAA, VP Administration & Finance, VP Enrollment, and Faculty Council representative to set institutional technology priorities and resolve competing demands on IT resources</span></li>
<li><span>Present quarterly technology performance reports to the President and an annual technology state-of-institution report to the Board of Trustees in plain language, not technical language</span></li>
<li><span>Manage the IT budget with full accountability for return on investment: technology spend must be justified by measurable institutional outcomes, not by technical preference</span></li>
<li><span>Lead all major technology vendor selection, contract negotiation, and relationship management ensuring AIU obtains best-value agreements and maintains leverage with strategic technology partners</span></li>
</ul>
<p><span>2. Campus Digital Transformation</span></p><br>
<ul>
<li><span>Conduct a comprehensive Digital Readiness Audit in the first 90 days mapping every major administrative and academic workflow against its current technology support level. identifying all critical processes still running on low level manual folders, email chains, or papers.</span></li>
<li><span>Develop and execute a phased Digital Transformation Roadmap that systematically replaces manual and disconnected processes with integrated, automated, role-appropriate digital workflows prioritized by institutional impact and WSCUC accreditation urgency</span></li>
<li><span>Lead the digitalization of Student Journey processes from application and admission through advising, registration, assessment, career services, and alumni engagement ensuring every student interaction is trackable, data-rich, and continuously improvable</span></li>
<li><span>Drive the digitalization of Faculty and Research workflows including research output tracking, grant management, assessment data collection, course file management, and faculty performance documentation</span></li>
<li><span>Ensure all digital transformation initiatives are adopted effectively change management, training, and user support are as important as the technology itself; a system that faculty and staff do not use has delivered zero value</span></li>
<li><span>Coordinate with the Director of Global Excellence and Benchmarking to ensure that institutional data required for QS, THE, and Webometrics submissions is generated automatically by integrated systems rather than assembled manually each year</span></li>
</ul>
<p><span>3. Enterprise Platform Optimization and Integration</span></p><br>
<ul>
<li><span>Maximize the institutional value of AIU's existing enterprise platform investments: Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle Finance, and Tableau.</span></li>
<li><span>Design and implement a unified integration architecture so that data flows seamlessly and automatically between systems eliminating manual data re-entry, reducing data errors, and creating the single source of truth the institutional research function requires</span></li>
<li><span>Evaluate, recommend, and lead the procurement of any new enterprise platforms required by the RISE Strategy including student success platforms, research management systems, data warehouse solutions, and AI tooling</span></li>
<li><span>Ensure that all platform implementations are executed to full functional scope with proper data governance, user training, and long-term support plans partial implementations that leave core functionality unused are not acceptable outcomes</span></li>
<li><span>Lead the migration of institutional data from SharePoint folders and Excel workbooks into appropriate managed systems with documented data governance, access controls, version management, and audit trails</span></li>
</ul>
<p><span>4. Artificial Intelligence and Data Intelligence</span></p><br>
<ul>
<li><span>Develop and implement AIU's Artificial Intelligence Strategy a practical, phased plan for deploying AI tools across administration, academic operations, student services, and research support that delivers measurable efficiency gains and quality improvements</span></li>
<li><span>Lead the deployment of AI-enhanced analytics and reporting so that the President, VPAA, Deans, and Department Chairs have real-time, dashboard-based visibility into the institutional metrics that matter enrollment trends, retention signals, research output, financial position without waiting for manual report compilation</span></li>
<li><span>Implement AI-powered student success tools early alert systems, predictive retention models, personalized advising recommendations that enable the institution to intervene proactively with at-risk students rather than reactively after they withdraw</span></li>
<li><span>Develop and enforce an institutional AI Acceptable Use Policy covering responsible use of generative AI in instruction, assessment, research, and administration balancing innovation with academic integrity and data privacy</span></li>
<li><span>Stay at the forefront of AI developments in higher education and advise the President and academic leadership on which emerging tools are ready for institutional adoption, which require further evaluation, and which present risks that outweigh their benefits</span></li>
<li><span>Build internal AI capability ensuring that faculty, administrators, and student-facing staff are trained to use AI tools appropriately and that AIU does not become dependent on vendors for capability that should be developed in-house</span></li>
</ul>
<p><span>5. Cybersecurity, Data Governance and WASC Compliance</span></p><br>
<ol>
<li><span>Establish and maintain a risk-based information security program aligned with ISO/IEC 27001 and NIST frameworks appropriate to AIU's scale, risk profile, and budget protecting student, faculty, staff, and institutional data</span></li>
<li><span>Develop and enforce data governance standards across all institutional systems defining data ownership, data quality standards, access controls, retention schedules, and the single-source-of-truth principles that eliminate contradictory data across departments</span></li>
<li><span>Ensure that the data infrastructure required for WSCUC accreditation is reliable, reproducible, and audit-ready no accreditation submission may be built on data that cannot be independently verified from a managed system</span></li>
<li><span>Implement and maintain business continuity and disaster recovery plans for all mission-critical systems ensuring AIU can maintain academic and administrative operations through system failures, cybersecurity incidents, or other disruptions</span></li>
<li><span>Ensure compliance with Kuwait data protection requirements and any applicable international standards including student record privacy, financial data security, and research data management</span></li>
<li><span>Oversee AIU's cybersecurity incident response capability ensuring that the institution can detect, contain, and recover from security incidents rapidly and with minimal impact to operations</span></li>
</ol>
<p><span>6. Leadership, Team Development and Vendor Management</span></p><br>
<ul>
<li><span>Provide strategic leadership and executive oversight to the Executive Director of Information Technology and the Digital Transformation Office setting clear direction, performance expectations, and development pathways for the technology team</span></li>
<li><span>Build and maintain a high-performing technology organization recruiting, developing, and retaining talented technology professionals in a competitive Kuwait market, and creating a culture of service excellence, continuous improvement, and innovation</span></li>
<li><span>Manage all technology vendor relationships at the executive level ensuring that strategic partners are held to their contractual commitments, that technology contracts are reviewed and optimized regularly, and that AIU's vendor ecosystem remains coherent and manageable</span></li>
<li><span>Represent AIU in relevant higher education technology networks, conferences, and professional forums maintaining awareness of best practice and building relationships that can benefit the institution</span></li>
</ul> <p><span>Reporting Departments (If Applicable)</span></p><br>
<ul>
<li><span>Executive Director of Information Technology: day-to-day IT operations, helpdesk, infrastructure, and enterprise platform administration</span></li>
<li><span>Digital Transformation Office Director: program management for all transformation initiatives, process automation, and workflow digitalization</span></li>
<li><span>Cybersecurity & Data Governance Lead: information security, data governance standards, and compliance</span></li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li><span>Doctorate (PhD) in Computer Science, Information Technology, Computer Engineering, or a closely related field strongly preferred</span></li>
<li><span>Master's degree in a relevant discipline required as a minimum; candidates with a master's and exceptional, directly relevant GCC higher education CIO experience will be considered</span></li>
</ul> <p><span>Experience</span></p><br>
<ul>
<li><span>Minimum ten (10) years of progressive technology leadership experience, with at least five (5) years at CIO, Deputy CIO, or equivalent executive level in a higher education institution</span></li>
<li><span>Demonstrated experience leading campus digital transformation, specifically the transition of institutional processes from manual, Excel, and SharePoint-based workflows to integrated, automated enterprise systems</span></li>
<li><span>Proven track record in selecting, implementing, and optimizing enterprise university platforms, particularly Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle or equivalent ERP, and business intelligence tools</span></li>
<li><span>Experience building and executing AI strategies in an institutional or enterprise context, not theoretical familiarity with AI, but demonstrated deployment of AI tools that delivered measurable operational improvements</span></li>
<li><span>Experience working in GCC higher education is a significant advantage, candidates with UAE, Kuwait, Saudi Arabia, or comparable Gulf university CIO experience are strongly preferred</span></li>
<li><span>Experience managing technology in a context of accreditation preparation, WASC, AACSB, ABET, or comparable quality assurance framework, is a substantial advantage</span></li>
</ul> <p><span>Technical Knowledge</span></p><br>
<ul>
<li><span>Deep proficiency with higher education enterprise platforms: Ellucian Banner or equivalent SIS, Canvas or comparable LMS, Salesforce or equivalent CRM, Oracle Fusion/EBS or equivalent ERP, Tableau or equivalent BI</span></li>
<li><span>Cloud architecture and management expertise: Azure, AWS, or GCP, including IaaS, PaaS, SaaS governance, cloud migration strategy, and hybrid infrastructure management</span></li>
<li><span>AI and machine learning application: practical experience deploying AI tools in an institutional setting, student success analytics, process automation, natural language processing, or predictive modelling</span></li>
<li><span>Cybersecurity governance: demonstrated knowledge of ISO/IEC 27001, NIST frameworks, and risk-based security program management, including incident response and business continuity planning</span></li>
<li><span>Data governance and integration: experience designing data governance frameworks, master data management standards, and system integration architectures that eliminate data silos</span></li>
<li><span>DevOps and automation: familiarity with modern DevOps practices, RPA tools, and workflow automation platforms that reduce manual administrative workload</span></li>
</ul> <p><span>Leadership and Interpersonal Competencies</span></p><br>
<ul>
<li><span>The ability to translate complex technology concepts into clear business and strategic language for Board members, the President, Deans, and faculty, technology leadership at the C-suite level is fundamentally a communication role</span></li>
<li><span>Demonstrated change management capability, the ability to lead people through technology-driven organizational change with empathy, clarity, and persistence</span></li>
<li><span>Service-oriented leadership: AIU's IT function exists to serve students, faculty, and staff, the CIO must model and build a culture where the technology team measures its success by the outcomes it enables, not the systems it manages</span></li>
<li><span>Executive-level stakeholder engagement: the CIO sits on the Senior Leadership Team and must be an effective, credible peer contributor to institutional strategy discussions that extend beyond technology</span></li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li><span>Prior CIO or Deputy CIO experience at a GCC university, with working knowledge of Kuwait's higher education regulatory environment and PUC data requirements</span></li>
<li><span>Experience with Ellucian Banner Cloud migration, AIU's Banner environment </span></li></ul> </div>
<h2 class="h5">Job description</h2>
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<span><span>•</span></span><span><span>Welcome all spa guests with warmth and professionalism, creating a calming and hospitable environment.</span></span><br><span><span>•</span></span><span><span>Perform a wide variety of high-quality treatments including massages, facials, body therapies, scrubs, wraps, and holistic wellness rituals in accordance with hotel and brand protocols.</span></span><br><span><span>•</span></span><span><span>Tailor each treatment to the guest’s individual needs, preferences, and health considerations.</span></span><br><span><span>•</span></span><span><span>Offer advice and recommendations on post-treatment care, spa products, and wellness services.</span></span><br><span><span>•</span></span><span><span>Maintain impeccable hygiene and cleanliness standards in treatment rooms and spa areas at all times.</span></span><br><span><span>•</span></span><span><span>Prepare and replenish treatment rooms with the necessary supplies, linens, and amenities prior to and after each session.</span></span><br><span><span>•</span></span><span><span>Ensure complete guest satisfaction by anticipating needs and responding promptly to guest concerns or requests.</span></span><br><span><span>•</span></span><span><span>Build rapport with guests, encouraging repeat visits and promoting spa offerings in a discreet and elegant manner.</span></span><br><span><span>•</span></span><span><span>Maintain accurate client records and contribute to personalized guest service through effective communication with colleagues.</span></span><br><span><span>•</span></span><span><span>Participate in regular training sessions and team briefings to enhance skills and maintain service excellence.</span></span><br><span><span>•</span></span><span><span>Support the spa team in daily operations, including reception assistance, inventory control, and retail sales as needed.</span></span><br><br> </div>
<h2 class="h5">Job description</h2>
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About the Role <br> <p><span>The Inventory & Logistics Manager is responsible for leading inventory and logistics operations to ensure efficient stock management, timely shipment clearance, product availability, and seamless distribution across all sales channels. The role oversees inventory planning, logistics processes, warehouse operations, and supplier coordination while ensuring operational excellence, compliance, and continuous improvement.</span></p><br><p><strong><span>Responsibilities:</span></strong></p><br><ul><li><p><span>Lead inventory and logistics operations to ensure timely delivery and fulfilment of business requirements.</span></p><br></li><li><p><span>Oversee shipment clearance, customs processes, and supplier deliveries until inventory is received and distributed.</span></p><br></li><li><p><span>Manage inventory planning, stock replenishment, and buffer stock levels to maintain product availability.</span></p><br></li><li><p><span>Oversee SIM cards, recharge cards, devices, and commercial/non-commercial inventory lifecycle management.</span></p><br></li><li><p><span>Ensure effective warehouse operations, stock classification, item coding, and inventory accuracy.</span></p><br></li><li><p><span>Manage return-to-vendor (RTV) activities, logistics coordination, and supplier returns.</span></p><br></li><li><p><span>Monitor inventory KPIs and implement actions to improve operational efficiency and inventory performance.</span></p><br></li><li><p><span>Collaborate with Procurement, Finance, Sales, Warehouse, IT, and Logistics teams to support business objectives.</span></p><br></li><li><p><span>Identify process improvement opportunities and lead inventory and logistics optimization initiatives.</span></p><br></li><li><p><span>Ensure compliance with company policies, governance standards, ISMS requirements, and health & safety regulations.</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><strong><span>Skills:</span></strong></p><br><ul><li><p><span>Strong leadership and people management skills.</span></p><br></li><li><p><span>Solid knowledge of inventory management, logistics, warehousing, and supply chain operations.</span></p><br></li><li><p><span>Strong analytical and problem-solving capabilities.</span></p><br></li><li><p><span>Experience in inventory planning, forecasting, and stock optimization.</span></p><br></li><li><p><span>Knowledge of procurement and supply chain best practices.</span></p><br></li><li><p><span>Strong stakeholder management and cross-functional collaboration skills.</span></p><br></li><li><p><span>Advanced Microsoft Excel and Microsoft Office skills.</span></p><br></li><li><p><span>Experience with ERP and inventory management systems.</span></p><br></li><li><p><span>Strong project management and organizational skills.</span></p><br></li><li><p><span>Ability to manage multiple priorities in a fast-paced environment.</span></p><br></li></ul><p><strong><span>Education Level/ Major:</span></strong></p><br><p><span>Bachelor’s Degree required Business or a related field; Master’s in business/MBA preferred</span></p><br><p><strong><span>Years Of Experience:</span></strong></p><br><p><span>+7</span></p><br> <br> <br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Be part of a revolutionary change</strong></p><br><br><p>At Philip Morris International, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on Smoke-Free products with the power to improve the lives of a billion adult smokers worldwide.</p><br><br><p>With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward.</p><br><br><p>Are you inquisitive, creative and results driven? Are you motivated by the prospect of working for a company that is producing innovative products that will transform the way society thinks about tobacco and support us with our ultimate vision of a Smoke-Free future – a goal of replacing cigarettes with less harmful alternatives? Do you look for ways to grow in your job? And do you want to build a great career? If the answer is yes, we’d like to hear from you!</p><br><br><br><p><strong>RISE TO THE CHALLENGE</strong></p><br><br><p>Philip Morris Kuwait is looking for a Trade Development Executive to join the team. As a Trade Development Executive, you will be part of the Commercial Operations team, reporting to the Territory Supervisor.</p><br><br><p>The Territory Executive role is responsible for driving in-market execution across a defined territory by ensuring strong retail presence, excellent merchandising standards, and effective distributor collaboration to achieve commercial objectives.</p><br><br><br><p><strong>YOUR ‘DAY TO DAY’</strong></p><br><br><p><strong>Territory & Field Execution</strong></p><br><br><ul><li>Manage a defined territory covering multiple retail outlets, with a focus on high-priority locations</li><li>Execute route plans through regular visits to assigned stores</li><li>Ensure strong presence and consistent performance across all assigned outlets</li></ul><p><strong>Retail & Distributor Relationship Management</strong></p><br><br><ul><li>Build and maintain strong relationships with retailers and distributors</li><li>Secure visibility agreements and in-store execution opportunities</li><li>Conduct periodic visits to distributor locations to support execution and identify growth opportunities</li></ul><p><strong>In-Market Execution & Merchandising Excellence</strong></p><br><br><ul><li>Ensure full compliance with planograms and merchandising standards</li><li>Monitor stock levels, product availability, and overall merchandising quality in outlets</li><li>Drive high-quality execution across all points of sale</li></ul><p><strong>Opportunity Identification & Expansion</strong></p><br><br><ul><li>Identify opportunities for product placement, visibility, and expansion in key outlets</li><li>Focus on growth within high-weighted and priority locations</li></ul><p><strong>Team Oversight </strong></p><br><br><ul><li>Lead and oversee merchandisers within the territory (dotted-line management)</li><li>Provide guidance to ensure consistent execution standards across the market</li></ul><p><strong>Data Analysis & Performance Tracking</strong></p><br><br><ul><li>Collect distributor and market data on a regular basis</li><li>Analyze performance and generate structured reports and visual insights</li><li>Use data-driven insights to inform actions and improve market execution</li></ul><p><strong>Performance Review & Stakeholder Alignment</strong></p><br><br><ul><li>Participate in bi-weekly market visits with the Head of Department</li><li>Review territory performance and align on priorities and next steps</li></ul><br><p><strong>WHO WE’RE LOOKING FOR</strong></p><br><br><ul><li>Bachelor’s degree in Business Administration, Marketing, Sales, or a related field</li><li>2–5 years of experience in field sales, FMCG, trade marketing, or a similar commercial role</li><li>Experience in FMCG, retail, or distributor-led environments is preferred</li><li>Fluent in English (written & spoken), Arabic is an advantage</li><li>Candidate MUST have a valid Kuwait transferable residency and Kuwait driving license</li><li>Strong Excel and PowerPoint skills, with the ability to analyze data and turn insights into clear reports and presentations</li><li>Strong communication, presentation, negotiation, and relationship-building skills</li><li>High level of ownership, accountability, and results orientation</li></ul><br> </div>
<h2 class="h5">Job description</h2>
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<span>Purpose of the Job
<br></span><p><span><span><span><span><span>As a Sea Freight Specialist at Aramex, you will serve as the primary point of contact for clients regarding sea freight inquiries. Your role is crucial in maintaining strong client relationships while delivering customized freight solutions to meet their specific needs. You will play a pivotal role in procuring competitive rates, managing shipments from start to finish, and supporting the sales team in securing new business opportunities in the sea transportation sector.</span></span></span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span><span>Provide comprehensive sea freight solutions to clients, meticulously addressing their specific requirements to ensure maximum satisfaction.</span></span></span></li>
<li><span><span><span>Cultivate and nurture strong relationships with clients in the sea freight sector, fostering loyalty and long-term retention.</span></span></span></li>
<li><span><span><span>Efficiently assist clients in resolving any claims, payment issues, or pending shipments related to sea freight, ensuring prompt and effective solutions.</span></span></span></li>
<li><span><span><span>Oversee the entire lifecycle of sea freight shipments, meticulously managing the process from booking to delivery to ensure timely and efficient execution.</span></span></span></li>
<li><span><span><span>Provide invaluable support to the sales team by delivering accurate quotes and actively pursuing new business opportunities within the sea freight domain.</span></span></span></li>
<li><span><span><span>Collaborate closely with internal stakeholders to effectively coordinate sea freight logistics and optimize operational efficiency.</span></span></span></li>
<li><span><span><span>Skillfully negotiate competitive rates with carriers, agents, and offices to secure the most favorable pricing for clients in sea transportation.</span></span></span></li>
<li><span><span><span>Exceed overall freight targets for assigned customers through proactive management and the implementation of strategic initiatives tailored to the sea freight industry.</span></span></span></li>
<li><span><span><span>Promptly report any operational failures to line management and keep clients informed of any delays or issues impacting their sea freight shipments.</span></span></span></li>
<li><span><span><span>Diligently monitor profit and loss (P&L) metrics and effectively manage job invoicing within the sea freight realm.</span></span></span></li>
<li><span><span><span>Manage sea freight inquiries with precision, preparing quotations and coordinating seamlessly with both local and international clients.</span></span></span></li>
<li><span><span><span>Drive a culture of continuous improvement in on-time delivery performance for serviced sea freight trade lanes.</span></span></span></li>
<li><span><span><span>Ensure the accurate adoption of CargoWise and maintain the utmost integrity in milestone status updates pertaining to sea freight operations.</span></span></span></li>
<li><span><span><span>Expertly cultivate and manage relationships with sea freight customers at the station level to enhance negotiating power and secure competitive rates.</span></span></span></li>
<li><span><span><span>Collaborate seamlessly with the regional pricing desk, providing necessary support for requests for quotations (RFQs), projects, and tenders within the sea freight domain as required.</span></span></span></li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in business administration or a related field.</span></span></span></li>
<li><span><span><span>3-4 years of relevant experience in the sea freight forwarding industry, demonstrating a strong understanding of global trade lanes, shipping lines, and sea freight solutions.</span></span></span></li>
<li><span><span><span>Proven track record in customer service and managing key business clients, along with adept negotiation skills in dealing with shipping lines.</span></span></span></li>
<li><span><span><span>Familiarity with CargoWise is preferred.</span></span></span></li>
<li><span><span><span>Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.</span></span></span></li>
<li><span><span><span>Excellent written communication skills, particularly in crafting professional emails.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Team Collaboration<br>Adaptability<br>Customer Focus<br>Communication Skills<br>Attention To Details<br>Problem Solving<br>Time Management<br>Negotiation Skills<br>Analytical Thinking<br>
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<h2 class="h5">Job description</h2>
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<p><b>Responsibilities:</b></p><ol><li>Develop and implement customer service strategies that enhance customer satisfaction and achieve business objectives, focusing on innovation and continuous improvement.</li><li>Lead the customer service team, providing necessary training and support to ensure high-quality and effective service delivery.</li><li>Analyze customer service data and prepare regular reports for senior management, aiding in informed decision-making to improve performance.</li><li>Engage with customers to resolve issues and complaints effectively, contributing to relationship building and trust with clients.</li><li>Develop training programs for the customer service team to enhance their skills and increase their efficiency in handling customer inquiries.</li><li>Collaborate with other departments such as marketing and sales to ensure a seamless customer experience.</li><li>Evaluate team performance regularly and provide constructive feedback to enhance individual and collective performance.</li><li>Stay updated with the latest trends in customer service and implement best practices to ensure excellence in service delivery.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership skills to manage and motivate the customer service team.</li><li>Ability to analyze data effectively and use it to improve performance.</li><li>Excellent communication skills to build strong relationships with customers.</li><li>Experience in developing customer service strategies and improving operations.</li><li>Problem-solving skills to address customer complaints efficiently.</li><li>Ability to work under pressure and manage multiple tasks simultaneously.</li><li>Familiarity with modern customer service tools and techniques to enhance customer experience.</li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p><strong>Office Administration & Document Management:</strong></p><ul><li><p>Organize and maintain all physical and digital files, documents, and business data efficiently.</p></li></ul></li><li><p><strong>Sales & Client Acquisition:</strong></p><ul><li><p>Actively search for new clients, generate leads, and successfully close/finalize business deals.</p></li><li><p>Maintain regular follow-ups with existing customers to ensure strong business relationships.</p></li></ul></li><li><p><strong>Market Research & Product Sourcing:</strong></p><ul><li><p>Conduct smart internet research to identify new product lines and profitable business opportunities.</p></li></ul></li><li><p><strong>International Correspondence & Procurement:</strong></p><ul><li><p>Handle international business correspondence.</p></li><li><p>Negotiate effectively with overseas suppliers to secure the best pricing and commercial terms.</p></li></ul></li><li><p><strong>Logistics & Shipping Coordination:</strong></p><ul><li><p>Coordinate and correspond with shipping lines and freight forwarders.</p></li><li><p>Negotiate freight rates to secure competitive pricing for shipping.</p></li></ul></li><li><p><strong>Financial Follow-up:</strong></p><ul><li><p>Monitor and follow up on outstanding payments and collections from clients.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Experience:</strong> 2 to 4 years of proven experience in Sales or Business Development.</p></li><li><p><strong>Language Skills:</strong> Excellent command over English (must speak and write English fluently).</p></li><li><p><strong>Technical Skills:</strong></p><ul><li><p>Proficient in Microsoft Office (specifically MS Excel and MS Word).</p></li><li><p>Smart internet research skills for sourcing and lead generation.</p></li></ul></li><li><p><strong>Core Competencies:</strong></p><ul><li><p>Strong negotiation skills (essential for dealing with suppliers, shipping agents, and clients).</p></li><li><p>Highly organized with strong attention to detail in managing paperwork.</p></li><li><p>Cooperative team player with a professional attitude.</p></li></ul></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Requirements & Summary</strong></p><br><p><strong>Skills :</strong> Legal</p><p><strong>Other Skills :</strong> Legal Affairs</p><p><strong>Experience :</strong> 15 + Years</p><p><strong>Education :</strong> Bachelors/3-5 yr Degree</p><p><strong>Employment Type :</strong> Full Time Salaried Employee</p><p><strong>Location :</strong> Kuwait, Kuwait</p><p><br></p><p>Bachelor's degree or equivalent in law (e.g., LLB or J.D. from an accredited law school).</p><p>Minimum 15+ years of legal experience including considerable experience in Upstream Oil & Gas Sector. Strong preference is recognized for experience working corporate inhouse. Experience providing practical advice on international petroleum law and related legal issues relating to commercial, financial and technical aspects of international petroleum work forming the context from which upstream petroleum agreements, including CAs/NDAs, PSCs/PSAs, FOAs/FIAs, JOAs, Joint Bidding Agreements, AMIs, Expressions of Interest, Unitization Agreements, Shareholders Agreements, Bids, MOUs, GSAs, EPC and FEED contracts, Sales Purchase Agreements, gas balancing agreements, lease agreements, rights of way, surface use agreements, and master service agreements, among others etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or equivalent in law (e.g., LLB or J.D. from an accredited law school).</p><p>Minimum 15+ years of legal experience including considerable experience in Upstream Oil & Gas Sector. Strong preference is recognized for experience working corporate inhouse. Experience providing practical advice on international petroleum law and related legal issues relating to commercial, financial and technical aspects of international petroleum work forming the context from which upstream petroleum agreements, including CAs/NDAs, PSCs/PSAs, FOAs/FIAs, JOAs, Joint Bidding Agreements, AMIs, Expressions of Interest, Unitization Agreements, Shareholders Agreements, Bids, MOUs, GSAs, EPC and FEED contracts, Sales Purchase Agreements, gas balancing agreements, lease agreements, rights of way, surface use agreements, and master service agreements, among others etc.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>As a Senior Program Specialist at Honeywell, you will play a crucial role in managing and executing complex Extra-Low Voltage (ELV) programs that enhance operational efficiency and customer satisfaction. You will be the operational backbone for critical systems—including Security, BMS, FAS, and ICT—navigating the complete project lifecycle from pre-sales engagement to final delivery. Your leadership will be vital in ensuring programs are delivered on time, within budget, and in alignment with Honeywell’s strategic objectives and quality standards.</p><br><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><ul><li><strong>Project Execution</strong>: Lead the overall execution of ELV projects, with a focus on mainly airport projects, following best-in-class methodologies.</li><li><strong>Stakeholder Management: </strong>Serve as the primary point of contact for day-to-day activities with all project stakeholders, ensuring clear communication and satisfaction.</li><li><strong>Financial Performance: </strong>Monitor monthly financial measures including revenue recognition, margins, invoicing, and cash collection to drive a positive P&L.</li><li><strong>Project Planning: </strong>Develop and implement comprehensive Project Management Plans, including Scope, Execution, Quality, and Procurement plans.</li><li><strong>Risk & Change Management: </strong>Identify risks and develop mitigation plans while managing scope changes through variation orders and contract alignment.</li><li><strong>Sales Collaboration: </strong>Engage early with Sales and Estimation teams during bidding stages and lead the formal hand-over process.</li><li><strong>Performance Tracking: </strong>Monitor project performance against defined KPIs and utilize Honeywell’s operating systems, such as Cora PPM, for records management and forecasting.</li><li><span><strong>Health & Safety: </strong>Manage all HSE-related project activities in strict coordination with the HSE department to ensure a safe work environment</span></li></ul><br>Qualifications:<br><ul><li><strong>Education: </strong>Bachelor’s degree in engineering (Electrical, Electronics, or relevant field).</li><li><strong>Experience:</strong> 10+ years of project management experience specifically with ELV Systems and Software Integrations.</li><li><strong>Language:</strong> Native or fluent proficiency in both Arabic and English.</li><li><strong>Technical Knowledge:</strong> Strong expertise in Security, BMS, and Fire Alarm Systems (FAS).</li><li><strong>Portfolio Management:</strong> Proven ability to manage a portfolio of projects concurrently while meeting tight deadlines under pressure.</li><li><strong>WE VALUE</strong></li><li><strong>Certification:</strong> Project Management Professional (PMP) certification is highly preferred.</li><li><strong>Domain Expertise:</strong> Prior experience managing large-scale projects in Airports, Smart Cities, or IoT domains.</li><li><strong>Contractual Acumen:</strong> Knowledge of contract types and the ability to effectively communicate with legal and contract teams.</li><li><strong>Leadership Skills:</strong> A proactive approach to problem-solving, strong negotiation skills, and the ability to lead cross-functional teams.</li><li><strong>Software Proficiency:</strong> Familiarity with project management tools (e.g., MS Office, Cora PPM) and SAP modules.</li></ul><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</p><br><p>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p><br> </div>