Head Pastry Jobs in Kuwait

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Store Manager is responsible for driving sales performance while focusing on growth and profitability. They ensure customer satisfaction, effective merchandising standards, and smooth store operations. Additionally, the Store Manager develops and trains staff to enhance their skills and deliver excellent customer experiences, contributing to overall store success.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Sales and Profitability</p><p><br></p><ul><li>Meets or exceeds profitability expectations for the store in sales, payroll, shrink, and conversion.</li><li>Creates and executes strategies to maximize store sales and control expenses.</li></ul><p><br></p><p>Operational Effectiveness</p><p><br></p><ul><li>Controls company assets by adhering to all loss prevention measures, managing inventory, stock movements, sales, returns, exchanges, and store maintenance.</li><li>Executes and complies with all company policies and store procedures.</li></ul><p><br></p><p>People Development and HR</p><p><br></p><ul><li>Supports recruiting, hiring, developing, and retaining high-quality associates to meet store profile and future planning needs.</li><li>Leads by example, trains, develops, and provides ongoing feedback on product knowledge, selling skills, visual merchandising, and customer service.</li><li>Organizes weekly staff meetings and daily briefings to review store performance and communicate company goals, new procedures, and performance targets.</li></ul><p><br></p><p>Customer Experience and Merchandising</p><p><br></p><ul><li>Ensures customer service excellence is a priority through continuous assessment, coaching, and team follow-up.</li><li>Maintains visibility on the selling floor to support selling functions and answer customer inquiries.</li><li>Implements visual merchandising standards, promotions, and ensures sales floor and stockroom organization and cleanliness.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Excellent leadership and team management skills.</li><li>Strong strategic planning and execution abilities.</li><li>Proficient in loss prevention and inventory management.</li><li>Ability to deliver exceptional customer service.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>High school education or equivalent preferred.</li><li>1-2 years of Store Manager experience with a proven track record of driving sales and profit results.</li><li>Proficiency in business English, both written and verbal.</li><li>Competency in computer skills including Outlook, Excel, SAP, and report analysis. Strong numeracy and literacy skills.</li></ul><p><br></p></div>

<p><h4>Position Objective</h4> <p><strong>Achieve company objectives</strong>, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales.<br> Implement operating procedures at the store as per the company and brand standards.<br> Promote the loyalty program of the company for maximizing loyalty and repeat sales.<br> Provide feedback to the Area Manager and Operations Manager with regards to employees and products.</p> <h4>Key Responsibilities</h4> <ul> <li>Brief and guide the staff on achievement of the daily / weekly / monthly sales target.</li> <li>Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss.</li> <li>Maintain knowledge of new product, trend, and fashion directives at all times in order to effectively respond to and anticipate customer needs.</li> <li>Ensure minimal stock loss and manage stockrooms.</li> <li>Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered to by all the staff at all times.</li> <li>Apply creative techniques to achieve / exceed the store sales target.</li> <li>Ensure required stock levels to maximize sales.</li> <li>Weekly audit the store administration and resolve discrepancies if any.</li> <li>Manage the daily roster, leave, and grievances of the retail staff.</li> <li>Maintain the visual merchandising standards at the stores at all times as per set VM standards.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Supervise the store and provide feedback to the Area Manager with regards to the employees and products.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> <li>End to end store operations responsibility.</li> <li>Must be physically fit to stand for extended hours and heavy lifting.</li> </ul></p><p></p>

<p>A reputed restaurant company in Kuwait is looking for experienced Restaurant Shift Managers to manage day-to-day restaurant operations during assigned shifts. The selected candidates will be responsible for supervising staff, ensuring excellent customer service, maintaining food quality and hygiene standards, handling cash and inventory, and ensuring smooth restaurant operations.</p><p>Key Responsibilities</p><ul><li>Manage complete restaurant operations during the assigned shift.</li><li>Supervise and coordinate restaurant staff, including waiters, cashiers, kitchen staff, and service team.</li><li>Ensure smooth and efficient opening and closing of shifts .</li><li>Monitor customer service and resolve customer complaints professionally.</li><li>Ensure food quality, presentation, portion control, and service standards are maintained.</li><li>Monitor staff attendance, grooming, discipline, and performance.</li><li>Coordinate with the kitchen to ensure timely food preparation and service.</li><li>Monitor stock levels and coordinate with the inventory/store team for replenishment.</li><li>Ensure proper handling of cash, billing, POS transactions, and daily sales records.</li><li>Monitor food wastage and support cost-control measures.</li><li>Ensure compliance with food safety, hygiene, health, and sanitation standards .</li><li>Conduct regular checks of dining areas, kitchen, equipment, and restaurant premises.</li><li>Prepare shift reports and communicate operational issues to the Restaurant Manager.</li><li>Train and guide staff on company procedures and customer service standards.</li><li>Ensure the restaurant meets daily sales, service, and operational targets.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Candidate Requirements</p><ul><li>Minimum 3 TO 5 years of experience in restaurant operations.</li><li>Previous experience as Restaurant Shift Manager / Shift Supervisor / Restaurant Supervisor / Assistant Restaurant Manager preferred.</li><li>Strong knowledge of restaurant operations and customer service.</li><li>Experience in managing and supervising restaurant staff.</li><li>Good knowledge of POS systems, cash handling, billing, inventory, and stock control .</li><li>Knowledge of food safety, hygiene, and sanitation standards.</li><li>Good communication and interpersonal skills.</li><li>Strong leadership and problem-solving abilities.</li><li>Ability to work in a fast-paced restaurant environment.</li><li>Willingness to work in shifts, weekends, and public holidays.</li><li>GCC/Kuwait restaurant experience will be an advantage.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Five Rivers Analytics is looking for a Service Desk Administrator to work in Camp Arifjan, KW. To join our team of outstanding professionals, apply today!<br>Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using ServiceNow and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.<br>**Responsibilities**<br>+ Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.<br>+ Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.<br>+ Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.<br>+ May be required to work for 12-hour shifts utilizing ServiceNow call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.<br>+ Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.<br>+ Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.<br>+ Works within a small continuous improvement focused team.<br>+ Tracks and documents work performed to allow accurate reporting of all Service Desk activities.<br>+ Completes all tasks and assignments as requested by Supervisors and Management.<br>+ Performs other duties and assignments as required.<br>**Qualifications**<br>+ Must be a US citizen with an active Secret clearance, or higher level, security clearance.<br>+ High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.<br>+ Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.<br>+ Prerequisites for in-country applicants:<br>+ valid U.S. passport.<br>+ valid International Driver s Permit (IDP) or Kuwait-issued driver's license.<br>+ valid U.S. driver s license.<br>+ medical qualifications, self-identify current visa sponsor &amp; employer.<br>+ a copy of your Civil ID and/or work visa.<br>+ You must be able to meet all health requirements.<br>+ Must be able to pass a details medical and dental exam.<br>+ Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.<br>+ Must have a working knowledge of Microsoft Office software.<br>+ Demonstrated strong customer service skills are mandatory.<br>+ Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:<br><br></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our culture is fast-paced and ambitious. Our people are our strength and we have a team of diverse, smart thinkers who are encouraged to think creatively and empowered to turn their ideas into actions. To support our ambitious growth, we are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking to eyewa and play a part in driving the company forward on its truly exciting journey. We are hiring for a Sales advisor. This role will report directly to the Store manager and will own all responsibilities relating to the daily operations of the store. You will be responsible for: Utilize all available store resources to meet or exceed store and individual sales targets and KPI targets. - ATV - inspiring customers across categories and upselling any product. - Conversion - showing exceptional brand awareness and welcoming customers at the store entrance. - UPT - promoting our brand to consumers by inspiring them to purchase more of our products. Use the Eyewa GUEST EXPERIENCE to set a standard for customer service, by meeting/exceeding expectations. Being well groomed by adhering to Eyewa uniform policies and standards. Introducing Eyewa Exclusive In House Brands to customers with confidence by seeking knowledge and sharing with peers. Educating your peers on how to improve their customer service behaviors by sharing your own experiences. Promoting the brand culture and living the Eyewa Values by continuously demonstrating them and inspiring others to do the same. Executing and maintaining the store's VM standard based on the brand's guidelines. Complete cash register transactions efficiently, accurately and fast - invoices, refunds and exchanges. Maintaining effective customer data management so that brands/stores can build customer loyalty. Performing the opening and closing procedures of the store in accordance with established procedures. Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tables. Taking delivery of stock and entering the received stock into the system as soon as it arrives. Communicating with the Store Manager regarding stock availability and specific store requirements. Following the procedures and policies of the brand to minimize stock losses on the sales floor and in the stockroom. Conducting and initiating daily stock counts to maintain a balanced inventory report. Resolving customer complaints in a timely manner, and coming up with creative solutions for complex problems.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You will be: 0-1 years experience in a Retail/ Customer Service / Hospitality environment. Flexibility to work shifts / retail hours Ability to execute store operations, focusing on selected functional areas. Confident communicator who excels in verbal communication. An enthusiastic self-starter with a can-do attitude. Being confident in your abilities to take responsibility for the floor in the absence of a supervisor or manager. A person who enjoys training new employees and assisting with store onboarding and inductions. Someone who is collaborative, productive and is respectful towards fellow team members. Passionate about learning and seeking ways to improve on a personal and professional level. Arabic speaking is a plus!</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Long Description <br><br>Job Summary <br></span><p>Call Centre Agent is responsible for responding to customer calls and providing a positive, efficient customer experience and ensuring high customer satisfaction</p><br> <br><br>Job Responsibilities <br><ul> <li>Comply with staffing schedules and break allowances</li> <li>Provide customers with accurate information at all times</li> <li>Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time</li> <li>Create complaint tickets correctly, in adherence with policies and procedures</li> <li>Update the database with the most recent customer information</li> <li>Handle stressed, angry and confused customers in the most positive way possible</li> <li>Escalate cases that require intervention by Shift in Charge or Call Centre Manager.</li> </ul> <br><br>Candidate Requirements <br><ul> <li>Prior experience in a customer service role</li> <li>Good communication skills</li> <li>Able to communicate in Arabic and English</li> <li>Good computer skills</li> </ul> <br><br>Education <br>Bachelor’s Degree<br><br><br><br> </div>

<p><h4>What will I be doing?</h4> <p>As a laundry manager, you are responsible for running laundry department operations to deliver an excellent guest and member experience. A laundry manager will also be required to manage weekly stock ordering and liaise with suppliers to ensure best quality products at acceptable costs. Specifically, you will be responsible for performing the following tasks to the highest standards:</p> <ul> <li>Run laundry department operations</li> <li>Manage, train and develop the laundry team</li> <li>Ensure that linen and housekeeping supplies are ordered and controlled in line with business and events</li> <li>Control monthly stock levels and complete monthly stock takes, control stock losses to a minimum</li> <li>Manage weekly stock ordering to ensure par levels are maintained</li> <li>Raise all purchase orders in line with business forecast and needs and reconcile invoices</li> <li>Manage customer service issues quickly and effectively</li> <li>Liaise with suppliers to ensure best quality products at an acceptable cost</li> <li>Manage forecasts, budgets and capital equipment requests</li> <li>Ensure team members adhere to all health and safety regulations</li> <li>Carry out any other reasonable task set by the hotel's management</li> </ul> <h4>What are we looking for?</h4> <p>A laundry manager serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>IT proficient</li> <li>Excellent organisational and planning skills</li> <li>Accountable and resilient</li> <li>Good communication skills</li> <li>Ability to work under pressure</li> </ul> <p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p> <ul> <li>Previous hotel or leisure sector experience</li> <li>Previous experience at supervisory level</li> </ul> <h4>What will it be like to work for Hilton?</h4> <p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As the Department Manager you will train, develop, and lead a department team to maximise sales and reduce stock loss, working alongside them on the shop floor in order to demonstrate and drive an excellent standard of customer service.</p><br> <p>You will ensure that all Sales Associates are highly motivated and knowledgeable about the brand, and you will also deputize for the Store and Assistant Store Manager during periods of absence.</p><br> <p><strong>Qualifications &amp; Requirements:</strong></p><br> <p>You will have/be:</p><br> <p>- At least 3 years retail experience.</p><br> <p>- The ability to efficiently delegate tasks amongst a team, negotiate with customers and colleagues, and interview new hires, as needed.</p><br> <p>- Excellent English communication skills (Arabic is an advantage).</p><br> <p>- Knowledge of MS Office, Excel, Word, etc.</p><br> <p>- Commercially aware and business orientated.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> • To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty<br><p><span>At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.</span></p><br><br>Responsibilities:<br>Functional Roles and Responsibilities<br>• Welcome and greet every customer in a warm and friendly manner &amp; demonstrate excellent customer service at all times.<br>• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale<br>• Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.<br>• Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.<br>• Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.<br>• Maintain personal grooming standards as advised by the Store Manager.<br>• Maintain clean and organized display, fitting rooms and stock areas.<br>• Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.<br>• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.<br>• Recruit customers for the database, accurately entering their details on the POS system.<br>• Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.<br>Qualifications:<br>Education/Certification and Continued Education<br>• High school qualification<br>• 3 to 4 years retail sales or customer service experience </div>

<p><h4>Position summary</h4> <p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety, and security throughout service.</p> <p>Promote and sell spa/salon services including retail offerings related to the spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day.</p> <p>Handle inappropriate guest behavior by following Marriott International standard operating procedures for inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

<p>The Call Center Supervisor- supervises the Call Center functions in accordance with Hospital policy. Supervises the daily operational duties of the unit and ensures its smooth functioning; oversees operations, schedules staff and redresses grievances.</p><p>DUTIES & RESPONSIBILITIES</p><p>Personnel Management & Training</p><ol><li><p>Prepares work schedules and assigns personnel to ensure uninterrupted unit service; organizes staffing, shift patterns and the number of staff required to meet the demand.</p></li><li><p>Evaluates staff work performance and makes recommendations for personnel actions.</p></li><li><p>Monitors the volume of work inflow, assigns staff flexibly to areas of need and updates the CSM regarding areas of concern.</p></li><li><p>Supports new staff; provides proper training and orientation.</p></li><li><p>Undertakes training and reviews of newly appointed staff; ensures that the staff has full understanding of the tasks required of them.</p></li><li><p>Undertakes coaching, remedial training and other development activities with staff to support optimal performance.</p></li><li><p>Improves team performance by raising efficiency; implements new tasks, as required, in consultation with the CSM and provides training to the concerned staff.</p></li></ol><p>Operational duties</p><ol><li><p>Based on the work load / call load / business need the staff are properly distributed 24/7 to receive the calls and server all the callers very professionally.</p></li><li><p>Staff are effectively utilized based on the business requirements and be watchful on the utilization of the over time.</p></li><li><p>All the established policies / practices are well oriented to all the staff and ensure that the staff are following it.</p></li><li><p>Observe / listen the random calls by agents and identify the gaps. This is done to ensure that, the agent wise training / coaching is provided and the quality is improved.</p></li><li><p>Initiate and create new policies as per the industry and quality standards whenever it’s required.</p></li><li><p>Orient all the new joiners and ensure that, proper coaching, mentoring is done on the job requirements. Performance outcome is regularly monitored and communicated with the staff and ensure that he or she delivering good performance.</p></li><li><p>Outbound calls are professionally managed and the applicable promotions are properly communicated with all the applicable callers. Agent wise outbound calls outcome should be monitored / tracked.</p></li><li><p>Evaluate all the reports of the AVAYA system and raise red flags any abnormal variance observed. The external Avaya team members are professionally notified and ensure that the issue is fixed.</p></li><li><p>All the system issues are professionally communicated with AVAYA team on time.</p></li><li><p>Work closely with Operations, IT and Medical Office team and ensure that the doctor’s duty list is integrated in HMIS.</p></li><li><p>Identify all the HMIS gaps in our current system, and discuss with the applicable staff group (IT/ MD Office, CS), suggest the new enhancements requirements (which may benefit the business tracking / enhance patient experience) in HMIS and ensure that, it is professionally communicated to IT team through IT enhancement committee / Operations manager.</p></li><li><p>Monitor the clinic utilization as per the given check list and ensure that, the accurate data is captured, verified and presented to the monthly OP improving and Call Center meeting. We have to work with IT and ensure that, the data capturing is done via HMIS eventually.</p></li><li><p>Non utilized clinics details / doctor’s early leaving clinic details are carefully monitored and reported to MD office.</p></li><li><p>Ensure that, the staff mistakes ledger is properly maintained for planning the training session to the applicable staff to improve their performance.</p></li><li><p>Work closely with the operations team and be aware about the doctors who are seeing low number of patients. All the agents are upselling / promoting the applicable doctors and ensure that more appointments are booked.</p></li><li><p>Assist the operations manager to plan the department budgets.</p></li><li><p>All the given KPI are very carefully understood, for proper data capturing. All the captured data are presented in the given format and submitted to QSM with in the given time line on a monthly basis.</p></li><li><p>Ensures maintenance of department equipment and supplies.</p></li><li><p>Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.</p></li><li><p>Attends all the applicable meetings as required / invited.</p></li><li><p>Daily department wise performance output must be measured and reported (whenever it’s needed) to the operations manager</p></li></ol><p>a. Department wise received calls</p><p>b. Department wise calls outcome</p><p>c. Department wise bookings (monthly)</p><p>d. Agent wise call durations and average call duration (monthly)</p><p>e. Hours wise received calls log to monitor the peak hours</p><p>f. Ensure that this report is used for meaningful submitted to the manager on a daily/ monthly basis.</p><ol><li><p>Monitor each team member’s performance and always be watchful on the following.</p></li></ol><p>a. Agent wise received calls</p><p>b. Agent wise calls outcome</p><p>c. Agent wise bookings</p><p>d. Agent wise booking vs conversion</p><p>e. Agent wise outbound calls</p><p>f. Agent wise call durations and average call duration</p><ol><li><p>All the home health care enquires are professionally managed and communicated with the applicable staff group for action.</p></li><li><p>All the delivery package related enquires are professionally managed and communicated with the applicable staff group for action.</p></li><li><p>All the social media enquiries are professionally managed and business is converted.</p></li><li><p>All the internal referrals are properly saved in the applicable tracker and the conversions are monitored. Non converted referrals are been contacted and the outcome is documented.</p></li><li><p>Ensure all the live chats are addressed on time and the patients are satisfied. The statistics is properly maintained and submitted.</p></li><li><p>Ensure that all the whatsApp communications are answered on time and the patients are satisfied. The statistics is properly maintained and submitted.</p></li><li><p>Ensure that all the existing log books are properly maintained. No log books / trackers are stopped without the knowledge of operations manager.</p></li><li><p>Create & Review Agents call script for each doctor and department.</p></li><li><p>Coordinate with marketing department for each new doctor or new service campaign to insure all the required information is given to call center agents.</p></li><li><p>Performs other related duties as assigned by Manager- Operations.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION: Bachelor Degree from an accredited university with related technical training (Medical Terminology course & Customer Service course). </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>You will be responsible&nbsp;to assist with the&nbsp;efficient running of&nbsp;the department in line with Hyatt International's Corporate Strategies and&nbsp;brand standards, whilst meeting&nbsp;employee, guest and owner expectations. The Assistant Outlet Manager is responsible to manage the assigned outlet as a successful independent profit center, in line with the outlet’s operating concept and Hyatt standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.</span></span></p><br><br><b>Qualifications:</b><br><p><span><span>·</span></span><span><span>Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant.</span></span></p><br><p><span><span>·</span></span><span><span>Minimum 2 years work experience as Assistant Outlet Manager in a hotel.</span></span></p><br><p><span><span>·</span></span><span><span>Preferably bilingual speaker (Arabic &amp; English).</span></span></p><br><p><span><span>·</span></span><span><span>Strong communication and customer relations skills.</span></span></p><br><p><span><span>·</span></span><span><span>Flexibility in working shifts.</span></span></p><br><p><span><span>·</span></span><span><span>Strong problem-solving skills.</span></span></p><br><p><span><span>·</span></span><span><span>Ability to multi tasks &amp; handle workload.</span></span></p><br> </div>

<p><h4>What will I be doing?</h4> <p>As an Assistant Room Service Manager, you will be responsible for managing room service operations to deliver an excellent guest and member experience. An Assistant Room Service Manager will also be required to manage, train, and develop team members and optimise sales and control costs. Specifically, you will be responsible for performing the following tasks to the highest standards:</p> <ul> <li>Provide effective leadership to the Room Service teams to ensure targets are met and exceeded both for the hotel and individual development</li> <li>Ensure compliance of brand standards</li> <li>Evaluate guest satisfaction levels with a focus on continuous improvement</li> <li>Be aware of trends and propose ideas to build the range and quality of food and beverage</li> <li>Optimise sales and contain costs, identifying any areas for action</li> <li>Set achievable budgets and other short- and long-term functional goals</li> <li>Maintain consistent communication with Training and Development department to ensure teams at all levels are trained and developed through the use of structured training calendars</li> <li>Maintain strong internal control environment and compliance to hotel/company policies and procedures</li> </ul> <h4>What are we looking for?</h4> <p>Assistant Room Service Manager serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>Previous experience in a similar role</li> <li>Effective management skills</li> <li>Negotiation and influencing skills</li> <li>Positive attitude</li> <li>Excellent communication skills</li> <li>Ability to work under pressure</li> <li>Good grooming standards</li> </ul> <p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p> <ul> <li>Previous experience within the hospitality industry</li> <li>Previous experience managing payroll, budgets and forecasting</li> <li>Commercial and industry knowledge</li> </ul> <h4>What will it be like to work for Hilton?</h4> <p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the</p><p></p>

<p><h4>What will I be doing?</h4> <p>As Telephones Manager, you will ensure on-time and accurate handling of guest calls and management messages, enquiries and emergencies. Telephones Manager contributes to the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:</p> <ul> <li>Manage the daily calls and guest messages operations</li> <li>Achieve positive outcomes from guest queries in a timely and efficient manner</li> <li>Ensure all messages are correctly and promptly accepted and delivered for both guests and management</li> <li>Ensure all wake up calls take place at the correct time</li> <li>Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when appropriate</li> <li>Handle emergency calls immediately and relay comprehensive and accurate information, as required</li> <li>Demonstrate a high level of customer service at all times</li> <li>Comply with hotel security, fire regulations and all health and safety legislation</li> <li>Attend appropriate training courses, when required</li> <li>Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity</li> <li>Follow company brand standards</li> <li>Assist other departments, as necessary</li> </ul> <h4>What are we looking for?</h4> <p>Telephones Manager serving Hilton brands are always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>Positive attitude and good communication skills, especially on the telephone</li> <li>Commitment to delivering a high level of customer service</li> <li>Ability to work on your own and as part of a team</li> <li>Competent level of IT proficiency</li> </ul> <p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p> <ul> <li>Previous experience in a customer-focused industry</li> </ul> <h4>What will it be like to work for Hilton?</h4> <p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.</p> <p>Our vision “to fill the earth</p><p></p>

<p>Job Description Assist with day-to-day operations of the HR functions and duties Provide clerical and administrative support to Human Resources Manager Compile and update employee records Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, employee insurance claims, performance evaluations etc) Coordinate HR projects (Interviews, training, surveys etc) Deal with employee requests regarding human resources issues, rules, and regulations Assist in payroll preparation by providing relevant data (absences, leaves, overtime, etc) Visit Shoon/Jawazat/Muroor to finish company-related tasks Hands-on experience with Kuwait Shoon online transactions Any other tasks assigned by the HR/Admin Manager</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Proven experience as an HR Assistant, Staff Assistant, or relevant human resources/administrative position Fast computer typing skills (MS Office, in particular) Basic knowledge of labor laws Excellent organizational skills Strong communications skills Degree in Human Resources or related field</p>

<p>Manage all contractual and commercial matters on a major Kuwait infrastructure project. Lead negotiations with the client, engineer, subcontractors and suppliers. Prepare and negotiate EOT, prolongation, disruption and variation claims. Administer the main contract and all subcontract agreements throughout delivery. Review and certify subcontractor payment applications and final accounts. Support dispute avoidance and resolution, including arbitration where required. Maintain claims registers, variation registers and contractual records. Support final account negotiation and contract close-out.</p><p><strong>Desired Candidate Profile</strong></p><p>10-15 years as a Contracts Manager with a Class 1 main contractor or claims consultancy. Experience handling sizable projects in the UAE. Strong working knowledge of FIDIC 1999/2017 contract conditions. Hands-on experience preparing EOT, variation and claims submissions. Bachelor's degree in Civil Engineering. Kuwait or wider GCC experience is an advantage. Litigation or arbitration dispute experience is an advantage. Relevant infrastructure or utilities project background is an advantage. MRICS, MCIArb or Certified FIDIC Contract Manager status is an advantage. Fluent English; Arabic language skills are an advantage.</p>

<p><strong>Job Responsibilities:</strong></p><ul><li>Ensure that the warranty job card has all the correct details recorded for processing the claim such as (Technicians time recorded on card, along with a complete right-up).</li><li>Ensure that warranty parts are properly tagged, kept in safe storage and available for warranty audit by manufacture.</li><li>Supervise and check all warranty parts are scrapped in line with manufacture guidelines.</li><li>Complete warranty submitted report for Technical Manger approval.</li><li>Report any abnormalities to the Technical Manager.</li><li>Perform other ad-hoc duties given by the Technical Manager.</li></ul><p><strong>Education</strong></p><p>Bachelor's Degree or College Diploma Mechanical Engineering or anything related to Automobile Mechanic.</p><p><strong>Experience:</strong></p><p>Minimum 3-4 years of experience within Similar role in Automotive sector.</p><p><strong>Knowledge &amp; Skills:</strong></p><ul><li>Knowledge of auto electrical and auto-mechanical parts and auto-components &amp; its claim process</li><li>Good communication and organizational skills</li><li>Ability to work under pressure</li><li>Problem solving skills</li><li>Strong customer handling skills</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p><h4>Program summary</h4> <p>Under the AFCAP V Program, KBR supports the U.S. Air Force by providing engineering support services to the 378 ECES. These services ensure mission-critical installation engineering, asset management and visibility, and real property support to the 378 AEW. In addition to engineering support services at Ali Al Salem Air Base, KBR also provides food services and other quality-of-life support to sustain base operations.</p> <h4>Job summary</h4> <p>The site manager is responsible for the day-to-day management, coordination, and performance of all engineering, asset management, and real property activities at the Ali Al Salem Air Base (ASAB), Kuwait. Reporting directly to the project manager, the site manager ensures services are delivered safely, efficiently, and in full compliance with the performance work statement (PWS), contractual requirements, applicable industry standards, OSHA safety requirements, and U.S. government/U.S. Air Force directives.</p> <p>This position provides leadership across multiple functional areas, including installation engineering, planning/programming support, sustainment management system (SMS) execution, activity management plan (AMP) support, and real property accountability—while overseeing the personnel assigned to the engineering and asset management teams (e.g., AMP managers, engineers, technicians, planners, and real property support staff). The site manager is accountable for operational continuity across rotations, stakeholder coordination, and performance against mission-driven service levels in a high-risk, austere environment.</p> <h4>Roles and responsibilities</h4> <ul> <li>Maintain a ZERO Harm workplace by setting the safety standard and enforcing safe work practices at all times.</li> <li>Ensure full compliance with environmental, safety, and quality assurance requirements; provide documentation and support to these programs as required.</li> <li>Provide daily oversight of installation engineering, asset visibility, AMP/Sub-AMP execution, and real property coordination to ensure PWS performance objectives are met.</li> <li>Lead, supervise, and mentor a multidisciplinary team (engineers, technicians, community planning, and real property personnel) to deliver safe, timely, and high-quality outcomes.</li> <li>Establish a culture of accountability, efficiency, customer service, and continuous improvement across all work centers.</li> <li>Coordinate daily tasking and priorities; assign work, monitor execution, and resolve barriers impacting performance.</li> <li>Schedule personnel (shifts, rotations, coverage) to maintain required service levels, including support to short-notice mission requirements.</li> <li>Inspect and audit in-process and completed work to verify compliance with PWS requirements and quality standards; initiate corrective actions as needed.</li> <li>Oversee preventive maintenance planning and execution support to maximize reliability and minimize downtime of mission-critical systems.</li> <li>Monitor performance trends, troubleshoot issues, and coordinate timely repairs/escalations to sustain operational readiness.</li> <li>Maintain effective coordination with government stakeholders (COR, ACO, Engineering Flight, Operations Flight, Real Property Office, and other mission partners) to support planning, execution, and compliance.</li> <li>Ensure accurate documentation, reporting, and records management for engineering activities, asset visibility, work planning, and real property coordination.</li> <li>Manage inventory of critical spare parts and supplies; coordinate procurement actions and logistical support as required.</li> <li>Produce required operational deliverables and reports (daily/weekly/monthly/quarterly), including performance metrics and employee performance reviews.</li> <li>Plan, organize, and prioritize multiple competing requirements under austere conditions while maintaining professional standards and mission focus.</li> <li>Perform additional duties and special projects as assigned by the project manager.</li> </ul> <h4>Basic qualifications</h4> <ul> <li>Bachelor’s degree in engineering from an ABET-accredited university</li> <li>10+ years experience in engineering, construction, or facility maintenance</li> <li>Demonstrated experience supervising and mentoring a multidisciplinary engineering/technical workforce (engineers, planners, technicians, and support staff)</li> <li>Working knowledge of engineering fundamentals, installation support operations, and project execution support</li> <li>Planning/programming principles and ability to interpret plans/drawings</li> <li>Maintenance management practices (preventive/corrective maintenance planning, work control)</li> <li>Safety and compliance management in alignment with OSHA/industry standards</li> <li>Strong stakeholder management skills with proven ability to coordinate across multiple government and contractor organizations</li> <li>Proficiency with standard reporting and documentation practices, including use of government-directed systems and data accuracy expectations</li> <li>Ability to work in a high-risk environment and manage staff in an austere/expeditionary setting</li> <li>Must be a U.S. citizen</li> <li>Working knowledge of utilities infrastructure lifecycle planning and data-driven sustainment management</li> <li>Ability to obtain/maintain a SECRET clearance</li> <li>Ability to maintain operational continuity across rotations and work within government-led governance rhythms</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Prior experience supporting U.S. Air Force civil engineering functions (Engineering Flight / Operations Flight integration)</li> <li>Experience managing teams executing AMP/Sub-AMP, asset visibility, and sustainment programs using tools such as SMS BUILDER, PAVER, and NexGen IT (or similar CMMS/EAM platforms)</li> <li>Experience coordinating with real property offices on accountability, asset inventory, RP/RPIE reconciliation, and facility record management</li> <li>Formal training or certifications in safety, quality, or project management (e.g., OSHA 30, PMP, Lean/Six Sigma) strongly preferred</li> <li>Experience delivering KPI-driven performance in a contractual environment (metric compliance, audit readiness, and corrective action management)</li> </ul> <h4>KBR benefits</h4> <p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Provide independent construction through handover oversight to protect SF interests during execution.</p></li><li><p>Represents the SF manager on site and within EPCC execution, ensuring safety, quality, readiness to ensure EPCC single point delivery responsibility.</p></li><li><p>Monitor EPCC construction progress and quality</p></li><li><p>Identify execution risks, sequencing issues, and bottlenecks</p></li><li><p>Track punch lists, system completion, and handover readiness</p></li><li><p>Provide early warning on construction-driven schedule or cost risk</p></li><li><p>Review construction methods, temporary works, and interfaces</p></li><li><p>Support commissioning readiness and turnover logic</p></li><li><p>Handover assets to client to obtain well connection certificates.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Holds a bachelor's degree in civil engineering</p></li><li><p>15+ years of oil &amp; gas construction experience</p></li><li><p>Strong background in onshore facilities execution phases and transitions</p></li><li><p>Experience with QA/QC systems and punch management</p></li><li><p>Confident proactive engagement in the field - able to interpret situations and problems not just relying on reports.</p></li><li><p>Confident proactive engagement in the field able to interpret situations and problems not just relying on reports.</p></li><li><p>Kuwait based / Transferable visa</p></li></ul><p></p></section>

Job description:<br><br> Job Summary To assist and support the HR Manager in a business partner role across all HR functions, including payroll coordination, performance management, training, compensation & benefits, employee relations, attendance management, policy administration, and HR operations. The role works closely with managers and employees to ensure effective HR service delivery, compliance with company policies, and a positive employee experience. Job Responsibilities Maintain effective working relationships with the business and management teams while coordinating HR activities within the assigned area. Ensure adherence to HR policies and procedures. Participate in employee relations, grievance, disciplinary, and workplace investigations. Coordinate the annual performance appraisal process for employees. Assist in the annual salary and bonus review process. Ensure job descriptions are accurate and updated to reflect business requirements. Support HR projects such as job leveling, salary structure reviews, and organizational initiatives. Maintain employee records and HR documentation in accordance with audit and compliance requirements. Monitor employee attendance and follow up on attendance-related matters. Support payroll coordination and employee compensation and benefits administration. Assist with employee training and development activities. Provide general HR administration support and ensure smooth HR operations. Support employee engagement initiatives and contribute to a positive workplace culture. <br> Candidate Requirements Skills, knowledge & Experience required • Previous experience and understanding in the areas of Talent Management, Performance Management, Salary Structures<br>• Bilingual<br>• Strong analytical skills with expertise in MS Office<br>• Should possess effective written & verbal communication skills<br>• Should be articulate and influential, with the ability to build close working relationships within a team environment<br>• Multi-cultural exposure within a diverse Organization<br>• Drive for result, creativity (outside-the-box thinking) and assertive