Data Entry Jobs in Kuwait
606 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To provide operational and administrative support to the Procurement function by ensuring the efficient, accurate, and compliant execution of procurement activities.</p><p>Reviews purchase requisitions to ensure accuracy, completeness, and compliance with procurement policies. Coordinates with end users to clarify procurement requirements and specifications. Assists Procurement Specialists in processing procurement requests in accordance with approved policies, procedures, and delegated authorities. Supports the implementation and monitoring of procurement controls to ensure compliance with organizational policies and regulatory requirements. Prepares and maintains procurement records and documentation required for Internal Audit, Risk, and Compliance reviews. Tracks procurement requests and maintain accurate procurement status reports and records. Prepares payment requests and coordinate with Finance and end users to facilitate invoice processing and timely payment approvals. Assists in identifying and sourcing potential suppliers for routine procurement requirements. Maintains and regularly updates supplier databases, records, and the supplier master file. Maintains the item master list, ensuring data accuracy and consistency. Organizes and maintains procurement files, including contracts, quotations, purchase orders, and supporting documentation. Maintains procurement trackers, logs, and reporting tools to support procurement activities. Supports supplier master data maintenance, validation, and data cleansing initiatives. Assists with supplier registration, prequalification, onboarding, and vendor documentation processes. Follows up with suppliers regarding quotations, deliveries, invoices, and outstanding procurement requirements. Monitors open Purchase Orders (POs) and ensure timely completion and closure of procurement transactions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Secondary Degree or Diploma in relevant field is preferred. Written and Spoken Arabic is essential English is preferred 1 3 years of relevant experience Prior experience in a similar environment</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Develop and execute test plans and test cases for new releases, enhancements, and patches.</p></li><li><p>Perform functional, regression, and integration testing to validate the readiness prior to production deployment.</p></li><li><p>Track defects and ensure timely resolution in coordination with development and vendor teams.</p></li><li><p>Develop, document, and execute comprehensive test plans, test scenarios, and test cases for new releases, system enhancements, patches, and configuration changes.</p></li><li><p>Perform functional, regression, integration, system, user acceptance, and end-to-end testing to validate system readiness before production deployment.</p></li><li><p>Test core banking applications and related banking systems, including customer accounts, deposits, loans, payments, transfers, cards, treasury, trade finance, and digital banking channels.</p></li><li><p>Validate transaction processing, financial calculations, interest calculations, fees, commissions, limits, exchange rates, and accounting entries.</p></li><li><p>Verify integration between core banking systems and external or supporting platforms such as payment gateways, SWIFT, ATM/POS systems, card management systems, mobile banking, internet banking, CRM, AML, and regulatory reporting systems.</p></li><li><p>Ensure that banking transactions are processed accurately across different channels and that all corresponding general ledger entries are correctly generated.</p></li><li><p>Perform API, database, interface, and batch-processing validation to ensure data accuracy, completeness, and consistency across integrated systems.</p></li><li><p>Test daily, monthly, quarterly, and year-end banking processes, including End-of-Day and Beginning-of-Day operations.</p></li><li><p>Validate customer onboarding, Know Your Customer requirements, account opening, account maintenance, transaction authorization, and approval workflows.</p></li><li><p>Test role-based access controls, user permissions, segregation of duties, maker-checker controls, and transaction approval limits.</p></li><li><p>Verify compliance with internal banking policies, security requirements, audit controls, and applicable regulatory standards.</p></li><li><p>Identify, document, prioritize, and track software defects using the approved defect-management tools.</p></li><li><p>Coordinate with development teams, application support teams, business users, vendors, and project stakeholders to investigate and resolve defects.</p></li><li><p>Perform defect retesting and regression testing to confirm that fixes have been implemented successfully without affecting existing functionality.</p></li><li><p>Prepare test execution reports, defect summaries, test coverage reports, and release-readiness assessments for management review.</p></li><li><p>Participate in requirement reviews, solution-design discussions, change-request assessments, and release-planning activities.</p></li><li><p>Review business and functional requirements to identify gaps, inconsistencies, risks, and testability concerns at an early stage.</p></li><li><p>Support User Acceptance Testing by preparing test scenarios, assisting business users, monitoring execution, and documenting results.</p></li><li><p>Validate data migration, data conversion, reconciliation, and interface mapping during system upgrades and implementation projects.</p></li><li><p>Perform production smoke testing and post-deployment validation to confirm that critical banking services are operating correctly.</p></li><li><p>Support root-cause analysis for production incidents and recommend preventive testing measures.</p></li><li><p>Maintain testing documentation, traceability matrices, test evidence, defect records, and sign-off documentation for audit and compliance purposes.</p></li><li><p>Contribute to test automation initiatives for repetitive regression scenarios, critical banking transactions, and high-volume test cases.</p></li><li><p>Ensure all testing activities are completed according to approved project timelines, quality standards, change-management processes, and release-governance procedures.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Mandatory Requirement:</strong></p><ul><li><p>Hands-on experience testing banking applications is mandatory, with a strong understanding of banking systems, business processes, and software testing best practices.</p></li></ul><p><strong>Minimum years of experience</strong> – 3+ years</p><p></p></section>
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<p><span>The Accounting Specialist is responsible for providing proper bookkeeping and reconciling the books of account to support the effective provision of high-quality accounting services across the business.</span></p><br> <br> <p><span><span>-</span></span><span>Identify, investigate, and rectify routine errors and anomalies in input data to ensure the accuracy of financial information.</span></p><br> <br> <p><b><span>Language Proficiency</span></b></p><br> </div>
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<span>ABOUT THE ENGAGEMENT Capitex is a specialist Financial Crime Compliance talent provider.<br> We are building a fraud operations team for a 6-month staffing engagement with a leading Kuwaiti bank's 24/7 digital fraud operations function.<br> This is a 6-month consultancy engagement with a defined delivery model: the first two months are delivered fully remotely, and from Month 3 the role relocates onsite to the bank's offices in Kuwait City for the remainder of the term.<br> Onsite presence in Kuwait from Month 3 is a firm requirement of the role, not a preference - please only apply if you are genuinely able and willing to relocate for the onsite phase.<br> THE ROLE As an L2 Fraud Analyst you will sit at the escalation tier of the bank's digital fraud operation, working under the bank's direction alongside a Capitex team including L1 analysts, a senior fraud investigator and a fraud data analyst.<br> You will own the complex end of the alert queue: cases escalated from L1, multi-account and multi-channel patterns, and decisions that need judgement rather than playbook.<br> WHAT YOU WILL DO - Investigate and disposition escalated fraud alerts and cases across digital channels - online and mobile banking, cards, payments and account takeover.<br> - Work complex fraud typologies end to end: APP and social engineering scams, mule activity, device and session anomalies, first-party and friendly fraud.<br> - Make and document risk decisions - block, restrict, release, escalate - within the bank's fraud risk appetite and SLAs.<br> - Provide quality feedback and coaching input to the L1 team, and act as a referral point during your shift.<br> - Feed rule and threshold tuning observations to the fraud data analyst to reduce false positives and improve detection.<br> - Support case documentation to an evidential standard, including input to SAR/STR referrals where required.<br> ENGAGEMENT DETAILS - 6-month consultancy agreement with Capitex, with extension possible on client renewal.<br> - Competitive all-inclusive monthly consultancy fee, with an additional housing allowance during the onsite phase.<br> - Visa, work authorisation and payroll for the Kuwait onsite phase are arranged and sponsored through our employer-of-record partner.<br> - Laptop (Dell Latitude) provided by Capitex; client systems access configured by the bank.<br> - Commencement is aligned to contract mobilisation - indicative start August 2026, confirmed at offer stage.<br> WHAT WE ARE LOOKING FOR - 4+ years in fraud operations within banking or payments, with at least 2 years at L2/escalation/investigation level.<br> - Hands-on experience with enterprise fraud monitoring platforms (for example FICO Falcon, NICE Actimize, SAS Fraud Management or equivalent) and case management tools.<br> - Strong working knowledge of digital banking fraud typologies and controls in a real-time environment.<br> - Sound, defensible decision-making under SLA pressure, and clear written case narration in English.<br> - Confirmed availability for an August 2026 start and genuine willingness to be onsite in Kuwait City from Month 3 to Month 6.<br> - GCC banking experience and Arabic language skills are a plus, not a requirement.<br></span> </div>
<h3>Job Description</h3><h4>Company Description</h4><p><strong>Nor Noyau®</strong> is a leading name in Kuwait’s artisanal chocolate industry, recognized for crafting premium chocolates using the finest ingredients. In addition to luxury chocolates, the company offers corporate chocolate arrangements, premium catering services, and a seamless eCommerce experience. Our customer service team is committed to delivering exceptional support before, during, and after every sale.</p><h4>Role Description</h4><p>This is a full-time, on-site position for a <strong>Call Center Representative</strong> based in Kuwait.</p><p>The successful candidate will be responsible for handling customer inquiries, processing orders, providing product information, resolving customer concerns, and ensuring a high level of customer satisfaction. The role requires excellent communication skills and the ability to deliver outstanding customer service while supporting the company's sales objectives.</p><h4>Key Responsibilities</h4><ul><li>Respond to incoming customer calls and process orders.</li><li>Answer customer questions and provide accurate product information.</li><li>Resolve customer issues and handle complaints professionally.</li><li>Deliver exceptional customer service and sales support.</li><li>Maintain high standards of customer satisfaction.</li><li>Communicate effectively with customers while representing the company's values.</li></ul><h3>Skills</h3><h4>Qualifications</h4><ul><li>Native Arabic speaker with fluency in both Arabic and English.</li><li>Proficiency in computer skills, including basic software applications and data entry.</li><li>Previous experience in a call center or customer service role is an advantage.</li><li>Strong customer service, customer support, and customer satisfaction skills.</li><li>Ability to work effectively in an on-site team environment.</li></ul><h3>Preferred Candidate</h3><ul><li><strong>Career Level:</strong> Entry Level</li><li><strong>Years of Experience:</strong> 0–5 Years</li><li><strong>Residence Location:</strong> Kuwait</li><li><strong>Nationality:</strong> All Arab Countries</li><li><strong>Degree:</strong> High School or Equivalent</li><li><strong>Age:</strong> 21–40 Years</li></ul><p> </p>
<p>1. Develop and continuously optimize quantitative site selection models**, integrating key dimensions such as demand forecasting, transportation networks, labor supply, and cost structures.
2. Conduct in-depth research on the industrial real estate market landscape** across GCC countries and deliver actionable site selection insights.
3. Lead on-site inspections and due diligence** for candidate warehouse locations, comprehensively evaluating infrastructure, land-use planning, and operational feasibility.
4. Negotiate lease terms, land acquisition strategies, and partnership models** with local developers and government agencies; collaborate closely with cross-functional teams (including Operations, Transportation, and Finance) to ensure site selection decisions align with the overarching logistics network strategy.
5. Continuously monitor policy, regulatory, and economic dynamics** in the GCC region to assess their potential impact on site selection; manage end-to-end project timelines from initial screening to final delivery.</p><p>1. Bachelor's degree or above; majors in Logistics, Supply Chain Management, or related fields are preferred.
2. 5+ years of experience in warehouse/logistics site selection, commercial real estate, or supply chain network planning. Experience in the Middle East region is highly preferred.
3. Excellent data analytical skills with proven experience in building site selection scoring models. Familiarity with geospatial or logistics data, as well as the commercial real estate market, industrial parks, and relevant regulatory frameworks in the GCC region.
4. Strong communication and coordination skills; fluency in English is preferred.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p><strong>Laserfiche Administration: Configure, maintain, and troubleshoot Laserfiche workflows, repositories, and integrations.</strong></p></li><li><p>System Support: Provide technical support for archive and correspondence applications, ensuring high availability and performance.</p></li><li><p>Database Management: Administer MS-SQL databases, including performance tuning, backup, and recovery.</p></li><li><p>Server & Storage Management: Oversee server infrastructure and storage systems, ensuring reliability, scalability, and security.</p></li><li><p>Incident Resolution: Diagnose and resolve application, server, and database issues in collaboration with vendors and internal teams.</p></li><li><p>Documentation: Maintain clear technical documentation, SOPs, and escalation procedures.</p></li><li><p>User Training: Support end-users with training, guidance, and troubleshooting assistance.</p></li><li><p>Compliance & Security: Ensure systems adhere to organizational policies, data protection standards, and IT governance frameworks.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in Computer Science, Information Technology, or related field.</p></li><li><p>Proven experience in Laserfiche system administration.</p></li><li><p>Strong knowledge of Microsoft OS environments (Windows Server, Active Directory).</p></li><li><p>Hands-on expertise with MS-SQL (queries, stored procedures, optimization).</p></li><li><p>Experience in server and storage administration (SAN/NAS, virtualization, backup solutions).</p></li><li><p>Familiarity with ITIL practices and enterprise support frameworks.</p></li><li><p>Excellent problem-solving, communication, and documentation skills.</p></li><li><p>Ability to work independently and collaboratively across ministries and vendors.</p></li></ul><p></p></section>
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<span>Please submit your resume in English and indicate your level of English.<br> Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and drive specialized storytelling workflows within our hybrid AI + human system.<br> In this role, you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide the critical thinking, domain expertise, and formatting skills necessary to deliver beautifully designed, high-stakes presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What we do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will utilize various tools such as PowerPoint, Keynote, alongside Adobe Creative Suite or Figma.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Requirements At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $45 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
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About the Role <br> <p><span>The Network Assurance Analyst is responsible for reviewing the operator’s network elements and operational systems and the implementation of controls to detect/prevent/mitigate errors affecting potential or generated revenue.</span></p><br><p><span>Responsibility:</span></p><br><ul><li><p><span>Identify "risk", operational and financial impacts relating to systems and network elements and facilitate the implementation of required controls to mitigate identified risks.</span></p><br></li><li><p><span>Troubleshoot revenue programs and billing system parameters for accurate and proper billing set up and price rating accuracy.</span></p><br></li><li><p><span>Carry out revenue assurance activities for revenue streams monitoring and follow up alarms raising by RA system and other controls assurance activities.</span></p><br></li><li><p><span>Asses implemented controls for efficiency and effectiveness and develop and monitor KPIs for difference core areas of revenue streams</span></p><br></li><li><p><span>Conduct review of revenue booking and conduct analysis of revenue and other important trends</span></p><br></li><li><p><span>Participate in cross-functional teams to resolve revenue assurance and network assurance issues and develop/implement the necessary controls.</span></p><br></li><li><p><span>Maintain Revenue Assurance department systems, system upgrades, software upgrades and hardware implementation.</span></p><br></li><li><p><span>Engage in Zain’s general network projects and assess the impact of such project on RA functions and end customers.</span></p><br></li><li><p><span>Perform acceptance testing for the new developed RA adapter, new software/application release or upgrades to ensure functionality and adherence to Zain's standards.</span></p><br></li><li><p><span>Work with vendors to implement, maintain and enhance revenue assurance initiatives throughout the business.</span></p><br></li><li><p><span>Assure the integrity of RA system’s data and maintain the accuracy of the system’s reference data.</span></p><br></li><li><p><span>Monitor the daily performance and usage trends generated by the revenue assurance tool.</span></p><br></li><li><p><span>Perform cross-systems validation to assure systems synergy.</span></p><br></li><li><p><span>Create, maintain, and enhance best practice standards in written evidence, analytical charts, and written reports/presentations.</span></p><br></li><li><p><span>Document the department’s existing workflows and processes</span></p><br></li><li><p><span>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</span></p><br></li><li><p><span>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</span></p><br></li><li><p><span>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminate hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activitie</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><b><span>Skills:</span></b></p><br><ul><li><p><span>Ability to communicate, present and influence all levels of the organization</span></p><br></li><li><p><span>Expertise in revenue assurance systems</span></p><br></li><li><p><span>Excellent understanding of network elements and their assurance within the telecom sector</span></p><br></li><li><p><span>Understanding of modelling, financial accounting and reporting</span></p><br></li><li><p><span>Ability to run deep dive analyses</span></p><br></li><li><p><span>Experience with data mining, analytics, dashboards and problem structuring</span></p><br></li><li><p><span>Understanding of SQL to query and manipulate large data sets for analysis</span></p><br></li><li><p><span>Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</span></p><br></li><li><p><span>Clear ability to understand the dynamics of financial data to extract relevant information</span></p><br></li><li><p><span>Excellent written and verbal communication skills</span></p><br></li><li><p><span>Ability to analyze a situation and produce creative, original and useful solutions</span></p><br></li><li><p><span>Understanding of designing KPIs, reports, dashboards</span></p><br></li><li><p><span>Strong understanding of telecommunications products, trends and technology markets</span></p><br></li></ul><p><span>Education Level & Major: Bachelor’s degree in computer engineering, Information Technology, Management Information Systems, or a related field</span></p><br> <br> <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Purpose The Director of Quality Assurance and Institutional Effectiveness is responsible for leading and overseeing all quality assurance, assessment, accreditation, and institutional effectiveness activities. The role ensures compliance with national and international accreditation standards, promotes a culture of continuous improvement, and supports data-driven decision-making across academic and administrative units. Key Responsibilities Lead and oversee institutional quality assurance, assessment, and institutional effectiveness processes Coordinate institutional and program-level accreditation activities, including self-studies, reports, and site visits Ensure ongoing compliance with national and international accreditation and quality standards Develop and maintain institutional assessment frameworks and performance indicators Collaborate with academic and administrative units to support continuous improvement initiatives Monitor, analyze, and report institutional effectiveness data to senior leadership Supervise quality assurance, accreditation, and assessment staff Support strategic planning and policy development related to quality and effectiveness Prepare reports and documentation for leadership, governing bodies, and accrediting agencies Perform other duties as assigned</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Skills and Qualifications Strong knowledge of higher education quality assurance, accreditation, and assessment practices. Demonstrated experience managing accreditation or institutional effectiveness processes. Excellent organizational, analytical, and project management skills. Strong written and verbal communication skills in English. Ability to work collaboratively across academic and administrative units. High level of integrity and ability to handle confidential information. Proficiency in Microsoft Office and institutional data or reporting systems. Education and Experience Doctoral degree any field (required) from a reputable university. Minimum of 7 10 years of progressive experience in quality assurance, accreditation, or institutional effectiveness within higher education. Prior leadership or supervisory experience required.</p><p></p></section>
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About the Role <br> <p><span>The Systems Controls Data is responsible for detecting, minimizing and preventing all types of Technical Fraud, ensure correct system functionality and ensure technical restrictions are in place to secure the business.</span></p><br><p><strong><span>Responsibilities:</span></strong></p><br><ul><li><p><span>Understand the Zain Network Architecture and the technical details behind the services provided by Zain (eg. Calls, SMS,)</span></p><br></li><li><p><span>Understand technical systems by analyzing /investigating multiple systems (CDR, SDR etc.) to identify unmatched records and inconsistencies concerning revenue customer gaps and abuse</span></p><br></li><li><p><span>Ensure that all activities are systematically being recorded correctly (roaming calls, minutes used etc.)</span></p><br></li><li><p><span>Performs network trend analysis to provide early warning signs of potential abuse / misuse by fraudsters</span></p><br></li><li><p><span>Perform checks on profile integrity and reconcile data to ensure risk classification, dunning classification, correct cohort classification (categorization, segmentation etc.)</span></p><br></li><li><p><span>Participate in technical fraud control activities involving systematic controls</span></p><br></li><li><p><span> Monitoring of changes occurring network elements/mediations/billing to ensure no Fraud results due to improper implementation</span></p><br></li><li><p><span>Maintain Fraud Management system’s smooth operation and ensure proper implementation of business rules and escalate bugs and system related issues</span></p><br></li><li><p><span>Carry out risk assessments for new technical systems to ensure no fraud loss result due to implementation</span></p><br></li><li><p><span>Assist in maintaining, designing and implementing existing and new fraud detection tools to ensure that no fraud cases occur</span></p><br></li><li><p><span>Assist in automating tasks and reports by building and maintaining data warehouses for different sources of information</span></p><br></li><li><p><span>Handling all technical communications including and not limited to: communication with vendors, communication with internal IT department or other departments for implementation or detailed technical evaluation</span></p><br></li><li><p><span>Develop customer credit limit policies, i.e. business rules for credit risk categorization & credit limits assignment.</span></p><br></li><li><p><span>Continuous enhancement of Customer Risk Model to ensure correct and accurate classification of customers</span></p><br></li><li><p><span>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait to liaise with our partners.</span></p><br></li><li><p><span>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminates hazards and minimizes OH&S risks (including system deficiencies), takes advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activities</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><strong><span>Skills:</span></strong></p><br><ul><li><p><span>Ability to communicate, present and influence all levels of the organization</span></p><br></li><li><p><span>Expertise in technical fraud operations</span></p><br></li><li><p><span>Understanding of technical telecom systems</span></p><br></li><li><p>Understanding of modelling, financial accounting and reporting</p><br></li><li><p>Ability to run deep dive analyses</p><br></li><li><p>Experience with analytics, dashboards and problem structuring</p><br></li><li><p>Strong SQL skills</p><br></li><li><p> Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</p><br></li><li><p>Clear ability to understand the dynamics of financial data to extract relevant information</p><br></li><li><p>Experience working independently across a cross-functional team</p><br></li><li><p> Experience answering big picture questions by framing the business question into an analytical plan and communicate to stakeholders</p><br></li><li><p>Strong problem-solving skills and ability to identify and frame key issues</p><br></li><li><p>Excellent written and verbal communication skills</p><br></li><li><p>Ability to analyze a situation and produce creative, original and useful solutions</p><br></li><li><p>Experience designing KPIs, reports, dashboards</p><br></li><li><p>Strong understanding of telecommunications products, trends and technology markets</p><br></li></ul><p><strong><span>Education Level/ Major:</span></strong></p><br><p><span>Bachelor’s Degree required; In Computer Science, Computer Engineering, Management Information Systems, or a related field that bridges business and technical disciplines.</span></p><br><p><strong><span>Years Of Experience:</span></strong></p><br><p><span>2-4 Years</span></p><br> <br> <br> </div>
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<span>Please submit your resume in English and indicate your level of English.<br> Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and drive specialized storytelling workflows within our hybrid AI + human system.<br> In this role, you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide the critical thinking, domain expertise, and formatting skills necessary to deliver beautifully designed, high-stakes presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What we do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will utilize various tools such as PowerPoint, Keynote, alongside Adobe Creative Suite or Figma.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Requirements At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $45 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Please submit your resume in English and indicate your level of English.<br> Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and drive specialized storytelling workflows within our hybrid AI + human system.<br> In this role, you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide the critical thinking, domain expertise, and formatting skills necessary to deliver beautifully designed, high-stakes presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What we do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will utilize various tools such as PowerPoint, Keynote, alongside Adobe Creative Suite or Figma.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Requirements At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $45 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
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<p><br></p><p><b>Responsibilities:</b></p><ol><li>Oversee daily operations to ensure efficiency and effectiveness, utilizing project management tools to track progress and identify areas for improvement, ultimately enhancing service delivery.</li><li>Develop and implement operational policies and procedures, ensuring compliance with industry regulations and standards, which will mitigate risks and improve operational reliability.</li><li>Lead and mentor a team of operational staff, providing guidance and support to foster a positive work environment and enhance team performance through regular feedback and training.</li><li>Collaborate with sales and marketing teams to align operational capabilities with business development strategies, ensuring that customer needs are met while optimizing resource allocation.</li><li>Analyze operational data to identify trends and make informed decisions that drive efficiency, utilizing data analytics tools to support your findings and recommendations.</li><li>Manage vendor relationships and negotiate contracts to ensure the best service and pricing, contributing to cost savings and improved service quality.</li><li>Implement and monitor key performance indicators (KPIs) to measure operational success and report on performance metrics to senior management, facilitating strategic planning.</li><li>Coordinate logistics and supply chain activities to ensure timely delivery of products and services, leveraging technology to enhance tracking and efficiency.</li><li>Drive initiatives for continuous improvement by conducting regular process reviews and implementing feedback mechanisms, fostering a culture of innovation and accountability.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage and motivate teams towards achieving operational goals.</li><li>Proficient in project management methodologies to oversee operational projects from inception to completion.</li><li>Excellent analytical skills to interpret complex data and make data-driven decisions.</li><li>Effective communication skills for collaboration with cross-functional teams and stakeholders.</li><li>Knowledge of operational best practices and industry standards to drive efficiency.</li><li>Experience in vendor management and negotiation for optimizing service contracts.</li><li>Proficiency in using operational software and tools to enhance productivity and tracking.</li></ul></div>
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<span>Please submit your resume in English and indicate your level of English.<br> Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and drive specialized storytelling workflows within our hybrid AI + human system.<br> In this role, you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide the critical thinking, domain expertise, and formatting skills necessary to deliver beautifully designed, high-stakes presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What we do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will utilize various tools such as PowerPoint, Keynote, alongside Adobe Creative Suite or Figma.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Requirements At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $45 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
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<span>Please submit your resume in English and indicate your level of English.<br> Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and drive specialized storytelling workflows within our hybrid AI + human system.<br> In this role, you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide the critical thinking, domain expertise, and formatting skills necessary to deliver beautifully designed, high-stakes presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What we do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will utilize various tools such as PowerPoint, Keynote, alongside Adobe Creative Suite or Figma.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Requirements At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $45 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
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<p> <b>Job Purpose</b></p><p> To support and enhance organizational effectiveness by participating in job design and structure, performance management, and talent development initiatives. This role also supports HR operations by contributing to employee engagement, streamlining processes through automation, analysing HR data, and assisting across core HR functions and projects to support a productive and positive company culture.</p><p> </p><p> <b>Key Roles and Responsibilities</b></p><p><b>Policies and Procedures</b></p><ul><li>Implement the HR department’s set policies and procedures and comply with the company’s other policies.</li></ul><p><br></p><p><b>HR Generalist Responsibilities</b></p><p> </p><p><b><u>Organization Structure and Job Design</u></b></p><ul><li>Update organizational charts (organigrams) for departments across the company.</li><li>Conduct job analysis and develop job descriptions for new roles within the company.</li><li>Review and revise existing job descriptions in alignment with company policy.</li></ul><p> </p><p><b><u>Performance Management</u></b></p><ul><li>Support the annual performance management cycle, from planning, execution, and closure.</li><li>Deliver training and provide guidance to staff on performance management systems, tools, and best practices.</li><li>Conduct thorough reviews and audits of performance appraisals to ensure accuracy and completeness; identify key observations and recommend appropriate follow-up actions, such as performance improvement plans.</li><li>Collaborate with managers to define, refine, and update Key Performance Indicators (KPIs) aligned with strategic goals.</li><li>Interpret and analyze performance data to identify trends, gaps, and opportunities for growth and development.</li><li>Collaborate with managers to design and implement performance improvement plans that address individual and/or team challenges.</li></ul><p><br></p><p><b><u>Talent Development</u></b></p><ul><li>Support the Training Needs Analysis (TNA) exercise to identify skill gaps and recommend training solutions.</li><li>Research, evaluate, and recommend high-quality training providers.</li><li>Organize internal and external training programs, including logistics and vendor coordination.</li><li>Evaluate training effectiveness through feedback and performance outcomes.</li><li>Collaborate with managers to develop individual and/or team development plans. </li><li>Contribute to talent initiatives including succession planning, promotion assessments, high-potential identification, and mentorship programs.</li><li>Maintain training records, reports and talent development dashboard.</li><li>Coordinate and support student and graduate training programs, to ensure meaningful learning experiences.</li></ul><p> </p><p><b><u>Other Responsibilities</u></b></p><ul><li>Contribute to initiatives aimed at strengthening employee engagement and fostering a positive company culture.</li><li>Gather, analyze, and present HR data to inform decision-making.</li><li>Assist in the automation and digitization of HR processes to improve efficiency, streamline workflow, and enhance overall productivity.</li><li>Support the development, implementation, and communication of HR policies and procedures.</li><li>Participate in cross-functional HR projects and initiatives.</li><li>Provide support across key HR functions including talent acquisition, onboarding, compensation and benefits, employee relations, and offboarding.</li><li>Perform other HR-related duties as assigned by the HR Manager.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p> <b>Job Requirements</b></p><p> <b>Educational Qualification</b></p><ul><li>Bachelor’s degree in human resources, business administration or related field.</li></ul><p> </p><p> <b>Work Experience</b></p><ul><li>Minimum of 5 years of experience in the same or related field.</li><li>Experience in job analysis, job description writing, performance management systems, KPI development, training needs analysis, talent development strategies, and technical knowledge across human resource functions.</li></ul><p><br></p><p> <b>Behavioural Competencies </b></p><ul><li> Accountability</li><li>Attention to detail</li><li>Time management</li><li>Communication Skills</li><li>Interpersonal skills</li><li>Teamwork and collaboration</li></ul><p> </p><p> <b>Language Skills</b></p><ul><li>Proficiency in English and Arabic languages.</li></ul><p> </p></div>
<p>The SOC Engineer is responsible for the design, implementation, configuration, and continuous optimization of ZainTECH's Security Operations Centre (SOC) technology platforms, ensuring secure, scalable, and resilient security monitoring services for enterprise and government customers across the MENA region. This is a hands-on engineering role focused on designing and maintaining Security Information and Event Management (SIEM), Security Orchestration, Automation and Response (SOAR), and supporting security technologies. The role owns the end-to-end lifecycle of security monitoring capabilities - from onboarding new log sources and developing detection content to automating operational workflows and continuously enhancing SOC performance - while ensuring solutions align with customer requirements, cybersecurity best practices, and operational standards. Responsibilities: SIEM & Security Platform Engineering Design, implement, configure, and maintain enterprise SIEM and SOAR platforms supporting ZainTECH's Managed Security Services portfolio. Deploy and maintain highly available, scalable, and secure SOC infrastructure across customer environments. Manage platform upgrades, patching, configuration management, and lifecycle activities to ensure platform stability and performance. Ensure SOC technologies remain aligned with operational, security, and customer requirements. Detection Engineering & Security Content Develop, maintain, and optimise SIEM detection content, including correlation rules, dashboards, reports, alerts, watchlists, and use cases. Improve detection capabilities by analysing emerging threats, attack techniques, and operational trends. Reduce false positives through continuous tuning and refinement of detection logic. Map detection capabilities to recognised cybersecurity frameworks such as MITRE ATT&CK. Platform Integration & Automation Integrate security technologies, cloud platforms, infrastructure, and third-party solutions into the SIEM ecosystem. Develop custom parsers, connectors, and data ingestion mechanisms to support new customer environments. Design and implement SOAR playbooks to automate investigation, enrichment, notification, and response activities. Optimise data collection, normalisation, and event processing to improve operational efficiency. Operational Support & Continuous Improvement Provide technical support to SOC Analysts during security investigations and major incident response activities. Troubleshoot platform issues and perform root cause analysis to maintain service availability. Produce technical documentation, implementation guides, and operational runbooks. Identify opportunities to improve SOC maturity through automation, process optimisation, and engineering best practices. Collaborate with Cybersecurity Consulting, Incident Response, Product Management, and Delivery teams to continuously enhance Managed Security Services.</p><p><strong>Desired Candidate Profile</strong></p><p>3-5 years of hands-on experience designing, implementing, and administering SIEM platforms within enterprise or Managed Security Services environments. Strong experience with one or more SIEM platforms such as Microsoft Sentinel, Splunk Enterprise Security, IBM QRadar, ArcSight, LogRhythm, or Elastic Security. Experience integrating multiple security technologies, including EDR, firewalls, IDS/IPS, cloud security platforms, identity platforms, and threat intelligence feeds. Working knowledge of Windows, Linux, networking, scripting, APIs, and automation technologies. Experience implementing SOAR platforms and security automation workflows. Knowledge of MITRE ATT&CK, threat intelligence integration, and detection engineering principles. Experience supporting enterprise cloud environments including Microsoft Azure, AWS, or Google Cloud Platform. Experience working within a Managed Security Services Provider (MSSP) environment. Bachelor s degree in Cybersecurity, Information Security, Computer Science, Information Technology, Engineering, or a related field. Security +, CEH or any relevant certification preferred</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for the day-to-day management, maintenance, and optimization of the core network infrastructure. This role involves ensuring the high availability, reliability, and performance of the core network to meet service excellence standards. The Core Network Administrator works closely with technical teams, vendors, and other stakeholders to resolve network issues, implement upgrades, and support new projects. Ensure high service availability and optimal performance of core network systems. Monitor system performance and proactively address potential issues. Provide technical support for roaming operations and maintenance. Troubleshoot and resolve core network issues to maintain high KPIs and service standards. Work with vendors and technical teams to address hardware and software problems. Ensure compliance with SLAs and high levels of customer satisfaction. Supervise database dimensions and hardware expansions to resolve technical problems efficiently. Plan and implement database maintenance activities to ensure data integrity and availability. Manage processes for fault detection and correction to maximize system and service availability. Implement and improve fault management procedures to enhance network reliability. Document and report on fault management activities and outcomes. Identify and implement improvements to existing processes and procedures to enhance workflow and efficiency. Develop and document new processes for better network management and operation. Stay updated on industry best practices and integrate them into the organization. Coordinate with development teams and business units for requirements and changes related to new developments, integrations, or operations. Assist in the preparation of technical and maintenance processes for new projects, services, expansions, and ad-hoc requests. Facilitate communication and collaboration between different units and stakeholders. Ensure compliance with environmental and occupational health and safety requirements. Implement security and protection protocols to safeguard network infrastructure. Prepare reports on network performance, fault management, and process improvements. Ensure all documentation is up-to-date and accessible to relevant stakeholders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Knowledge of database management and IT/Data-warehouse systems. Familiarity with service level management and customer satisfaction principles. Industry certifications in core network technologies or vendor-specific certifications. Strong understanding of core network technologies and protocols. Proficiency with network management and monitoring tools. Excellent problem-solving and analytical skills. Strong communication and teamwork abilities</p><p></p></section>
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About the Role <br> <p>Responsible for the day-to-day management, maintenance, and optimization of the core network infrastructure. This role involves ensuring the high availability, reliability, and performance of the core network to meet service excellence standards. The Core Network Administrator works closely with technical teams, vendors, and other stakeholders to resolve network issues, implement upgrades, and support new projects.</p><br><p>•Ensure high service availability and optimal performance of core network systems.</p><br><p>•Monitor system performance and proactively address potential issues.</p><br><p>•Provide technical support for roaming operations and maintenance.</p><br><p>•Troubleshoot and resolve core network issues to maintain high KPIs and service standards.</p><br><p>•Work with vendors and technical teams to address hardware and software problems.</p><br><p>•Ensure compliance with SLAs and high levels of customer satisfaction.</p><br><p>•Supervise database dimensions and hardware expansions to resolve technical problems efficiently.</p><br><p>•Plan and implement database maintenance activities to ensure data integrity and availability.</p><br><p>•Manage processes for fault detection and correction to maximize system and service availability.</p><br><p>•Implement and improve fault management procedures to enhance network reliability.</p><br><p>•Document and report on fault management activities and outcomes.</p><br><p>•Identify and implement improvements to existing processes and procedures to enhance workflow and efficiency.</p><br><p>•Develop and document new processes for better network management and operation.</p><br><p>•Stay updated on industry best practices and integrate them into the organization.</p><br><p>•Coordinate with development teams and business units for requirements and changes related to new developments, integrations, or operations.</p><br><p>•Assist in the preparation of technical and maintenance processes for new projects, services, expansions, and ad-hoc requests.</p><br><p>•Facilitate communication and collaboration between different units and stakeholders.</p><br><p>•Ensure compliance with environmental and occupational health and safety requirements.</p><br><p>•Implement security and protection protocols to safeguard network infrastructure.</p><br><p>•Prepare reports on network performance, fault management, and process improvements.</p><br><p>•Ensure all documentation is up-to-date and accessible to relevant stakeholders.</p><br> <br> <br><br> What We Need From You <br> <p>•Knowledge of database management and IT/Data-warehouse systems.</p><br><p>•Familiarity with service level management and customer satisfaction principles.</p><br><p>•Industry certifications in core network technologies or vendor-specific certifications.</p><br><p>•Strong understanding of core network technologies and protocols.</p><br><p>•Proficiency with network management and monitoring tools.</p><br><p>•Excellent problem-solving and analytical skills.</p><br><p>•Strong communication and teamwork abilities</p><br><p><b><span>Educational Level</span></b></p><br><p><span>Bachelor’s degree in Telecommunications, Electrical Engineering,</span><span>Computer</span><span>Science,</span><span>or</span><span>a related field.</span></p><br> <br> <br> </div>