Customer Service Jobs in Kuwait
81 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview ***This position is physically located in Kuwait in support of LOGCAP*** The DFAC Supervisor will oversee all Food Services activities as directed by the DFAC Manager. Main areas of concentration will be the oversight of the kitchen operations, food preparation and inventory levels. The Supervisor will oversee scheduling and training of employees. In the absence of DFAC Manager the DFAC Supervisor will be the DFAC POC. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Manage sub-contractors with food preparation, food serving, cashier operations, cleanliness of the dining areas, serving lines, kitchens, temperature danger zones, dishwashing area and storage areas IAW with PWS and SOPs. + Ensure proper cooking techniques are being applied IAW TB Med 530. + Maintain all equipment accountability and serviceability and turn-in and ordering of stock levels. + Manage scheduling and training for the sub-contractor work force ensure compliance with DFAC requirements as PWS. + Direct and ensure that HACCP procedures are followed. + Ensure that all employees are always in compliance with all established Safety Policies and Regulations. + Performs other duties and assignments as required. Qualifications + Minimum Qualifications + Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. + Education: High School Diploma; Associates/Bachelors is preferred. + Experience: + At least five years' food service experience in a military Food Services or cafeteria style or multi-entrée operations providing complete meal services (breakfast, lunch and dinner). + At least two years experience as a food service supervisor. + SERV SAFE certified is required. Proficient in the use Microsoft Office products (i.e. Power Point, Word, Excel) + Must be able to obtain and retain a CAC (Common access card) to access government systems + Supervisory/Budget Responsibilities: + Required to Supervise FN work force for all Food Services requirements. Not responsible for any Supervisor Budgets + Skills: + Should be knowledgeable in AFMIS, STORES, inventory control. + HACCP, FM-10-23-2, DA Pam.30-22, AR. 30-22, TB MED 530, AR 40-25, AR 30-21, and U.S Department of Health and Human Services Food Code standards. + Thorough understanding of quality customer food service and preparation of nutritional meals. + Must be able to work under pressure. + Service oriented. + Physical Requirements: + Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. + Working Environment: + Environmental Factors: Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. + Work Week: 48 hours (6 days @ 8 hours a day) is the standard work week. This position requires flexibility in work hours. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<p>The Roche Kuwait early in career Program is a 12 months rotational development program at Roche. The program is tailored for high potential individuals at an early stage of their career, and No work experience is required. The program accelerates their professional development and enables them to be key contributors to Roche's purpose and what patients need next.</p><br><p><b>Roche Kuwait offers Professional Service Administrator position for a period of 11 months and one month rotation with the below main responsibilities: </b></p><br><p><b>Your Responsibilities</b></p><br><ul><li><p>Provide back-office support to the Professional Services team through Roche Field Service solutions, including case creation and dispatching to assigned personnel</p><br></li><li><p>Collaborate with the Service Team Leader to prepare necessary documents and schedule instrument implementations with customers, manage preventive maintenance (PM) schedules, and upload PM reports for invoicing processes for public and private hospitals.</p><br></li><li><p>Manage spare parts by arranging courier services, overseeing spare part inventory, ordering, and collaborating with supply chain for order follow-ups.</p><br></li><li><p>Liaise with various teams to prepare and send necessary documents (urgent letters, site service reports, etc.) to field engineers.</p><br></li><li><p>Collaborate with business partners (e.g., water units, UPS, 3rd-party materials, lab renovation contractors) to track daily pending issues and manage reminders.</p><br></li><li><p>Daily monitoring and updating of internal systems cases for field engineers; open, dispatch, and follow up on cases through to closure.</p><br></li><li><p>Archive both hard and soft copies of service documents and maintain organized filing systems in the office and core map.</p><br></li><li><p>Manage document flow between Roche, and the customers, including contracts, proposals, quotations, and repair requests.</p><br></li><li><p>Control the numbering, sorting, filing, and retrieval of documents produced by the technical team or department to ensure accuracy and security.</p><br></li><li><p>Support the team with petty cash management, handling departmental expenses, and processing documents efficiently.</p><br></li></ul><p><b>Your Opportunity</b></p><br><ul><li><p>Participants build an extensive network within Roche and upskill themselves</p><br></li><li><p>Best possible work environment is designed to foster participants' learning experience</p><br></li><li><p>Participants will have access to senior leaders and will be assigned to a mentor to support their career journey</p><br></li><li><p>Contributing to purpose driven projects and taking responsibilities from day 1</p><br></li></ul><p><b>Who You Are</b></p><br><ul><li><p>You hold a Bachelor degree in Life Sciences, Economy, Business Administration, or any related area</p><br></li><li><p>You are at an early stage in your career. Fresh graduates will be preferred</p><br></li><li><p>Having a basic understanding of healthcare system is preferred</p><br></li><li><p>You are eager to work with diverse cultures</p><br></li><li><p>You are curious and have passion for learning new things, and have high degree of integrity and courage</p><br></li><li><p>You have excellent communication and innovative skills</p><br></li><li><p>You are proficient in English</p><br></li></ul><p><b>Our mission</b></p><br><p>Roche is a global pioneer and leader in Personalized Healthcare. We provide breakthrough differentiated medicines and diagnostic tests using expertise in Science, Technology and Data so that people can live better lives. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all.</p><br><p>We are living in truly historic times. The rapid digitalization of healthcare fuels an accelerated transformation in our industry. This change requires leaders who are entrepreneurial, who trust and encourage teams to take risks, learn and progress quickly.</p><br><p><b>Program Characteristics/Scope </b></p><br><ul><li><p>A rotational talent development program</p><br></li><li><p>12 months in different disciplines</p><br></li></ul>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br><strong>About Jumeirah and the Hotel: </strong></p><br><p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p><br><p>Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas, totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea.</p><br><p>Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites.</p><br><p>Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.</p><br><p><strong>About the Job:</strong></p><br><p>An opportunity has arisen for a <strong>Guest Service Assistant </strong>to join <strong>Telecommunication </strong>at <strong>Jumeirah Messilah Beach</strong>. The main duties and responsibilities of this role:</p><br><p><br> • Answer all calls promptly and professionally according to departmental standards, maintaining a professional tone of voice and using standardized English and phrases. Assist with requests or direct them to the appropriate department or room number.<br>• Handle all incoming and outgoing faxes, messages for in-house and expected guests, and follow up on all relevant duties and requests. Ensure all requests are handled in a timely manner and follow up to ensure guest satisfaction.<br>• Efficiently manage all emergencies and ensure requests are addressed promptly, escalating guest satisfaction issues to senior colleagues immediately.<br>• Attend and participate in daily briefings, read and understand daily updates, and manage guest requests and reports through Service One and HotSOS. Ensure smooth shift handovers and maintain accurate records of all activities.<br>• Accurately record, check, and hand over wake-up calls, ensuring all calls are made on time and recorded clearly.</p><br><p><strong>About you:</strong></p><br><ul><li>Education & Experience: High school diploma required; associate’s degree or college coursework preferred. Prior experience in administrative, front office, or guest-facing roles is essential.</li><li>Communication & Interpersonal Skills: Excellent verbal and written communication, strong interpersonal skills, and a professional demeanor when interacting with guests, vendors and team members.</li><li>Organization & Time Management: Highly organized with strong attention to detail, able to prioritize tasks and manage time effectively in a fast-paced environment.</li><li>Confidentiality & Problem-Solving: Capable of handling sensitive information with discretion, demonstrating sound judgment, multitasking ability, and a proactive approach to solving day-to-day challenges.</li></ul><p><strong>About the Benefits:</strong></p><br><p>We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, live-out and transportation allowances, life insurance, an Incentive Management Scheme, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.</p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Guest Event Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Event Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1-year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>About Jumeirah and the hotel:</h4>
<p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p>
<p>Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas, totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea.</p>
<p>Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites.</p>
<p>Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.</p>
<h4>About the job:</h4>
<p>An opportunity has arisen for a Guest Service Assistant to join Telecommunication at Jumeirah Messilah Beach. The main duties and responsibilities of this role:</p>
<ul>
<li>Answer all calls promptly and professionally according to departmental standards, maintaining a professional tone of voice and using standardized English and phrases. Assist with requests or direct them to the appropriate department or room number.</li>
<li>Handle all incoming and outgoing faxes, messages for in-house and expected guests, and follow up on all relevant duties and requests. Ensure all requests are handled in a timely manner and follow up to ensure guest satisfaction.</li>
<li>Efficiently manage all emergencies and ensure requests are addressed promptly, escalating guest satisfaction issues to senior colleagues immediately.</li>
<li>Attend and participate in daily briefings, read and understand daily updates, and manage guest requests and reports through Service One and HotSOS. Ensure smooth shift handovers and maintain accurate records of all activities.</li>
<li>Accurately record, check, and hand over wake-up calls, ensuring all calls are made on time and recorded clearly.</li>
</ul>
<h4>About you:</h4>
<p><strong>Education & Experience:</strong> High school diploma required; associate’s degree or college coursework preferred. Prior experience in administrative, front office, or guest-facing roles is essential.</p>
<p><strong>Communication & Interpersonal Skills:</strong> Excellent verbal and written communication, strong interpersonal skills, and a professional demeanor when interacting with guests, vendors and team members.</p>
<p><strong>Organization & Time Management:</strong> Highly organized with strong attention to detail, able to prioritize tasks and manage time effectively in a fast-paced environment.</p>
<p><strong>Confidentiality & Problem-Solving:</strong> Capable of handling sensitive information with discretion, demonstrating sound judgment, multitasking ability, and a proactive approach to solving day-to-day challenges.</p>
<h4>About the benefits:</h4>
<p>We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, live-out and transportation allowances, life insurance, an Incentive Management Scheme, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Why Carrier?</b></p><br><p>Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented modern air conditioning, and our team of pioneers continues to advance technologies that transform how we live, work, and move.</p><br><p>We offer industry-leading services and sustainable solutions designed to create healthier homes, buildings, and environments while reducing environmental impact. At Carrier, diversity and inclusion are the drivers of innovation and growth — and our exceptional people put the customer at the center of everything we do.</p><br><p><b>Job Overview: </b></p><br><p>We are looking for a skilled and motivated HVAC Service Technician to join our team. The ideal candidate will have hands-on experience in HVAC maintenance, troubleshooting, and repair, with knowledge of commercial and industrial HVAC systems.</p><br><p><b>Job Responsibilities</b></p><br><ul><li>Perform HVAC maintenance, troubleshooting, repair, and servicing activities.</li><li>Diagnose and resolve issues with various HVAC equipment and systems.</li><li>Carry out preventive maintenance as per schedules and company procedures.</li><li>Service and maintain chillers, AHUs, FCUs, VRF/VRV systems, package units, and HVAC control systems.</li><li>Read and interpret electrical schematics, technical drawings, and service manuals.</li><li>Prepare service reports and maintenance documentation.</li><li>Communicate professionally with customers regarding service work and technical findings.</li><li>Follow safety regulations and ensure safe working practices at all times.</li></ul><p><b>Required Qualifications & Skills</b></p><br><ul><li>ITI/Diploma in Refrigeration & Air Conditioning or equivalent qualification.</li><li>Minimum High School (12th Grade) completion.</li><li><b>5–10 years of experience</b> in HVAC maintenance and troubleshooting, preferably in commercial and industrial applications.</li><li>Good knowledge of:<ul><li>Water-cooled and air-cooled chillers</li><li>Air Handling Units (AHUs)</li><li>Fan Coil Units (FCUs)</li><li>VRF/VRV systems</li><li>Package units</li><li>HVAC control systems</li></ul></li><li>Ability to read electrical schematics and technical drawings.</li><li>Strong troubleshooting, diagnostic, and problem-solving skills.</li><li>Knowledge of safety regulations and preventive maintenance procedures.</li><li>Ability to prepare service reports and communicate effectively with customers.</li><li>Must possess a valid <b>Kuwait Driving License</b>.</li></ul><p><b>Our Commitment to You</b></p><br><p>At Carrier, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a workplace that attracts, develops, and retains the best talent, fosters collaboration, and drives innovation to serve our customers better.</p><br><p>We are guided by our values of <b>Respect, Integrity, Inclusion, Innovation, and Excellence</b>, and we are excited for you to join us and make a difference.</p><br><p><b>Apply Now!</b></p><br><p><span><b><b>Carrier is An Equal <span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Opportunity/Affirmative</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.</b></b></span></p><br><p><b>Job Applicant's Privacy Notice:</b></p><br><p><span>Click on this </span>link<span> to read the Job Applicant's Privacy Notice</span></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Guest Event Expert makes transactions feel part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Event Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: Less than 1-year related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The defense group at Leidos is seeking a Non-Intrusive Inspection System (NIIS) Field Service Technician, Journeyman in support of the IBD-SS program's CENTCOM and Horn of Africa areas of operations. UNLEASH YOUR POTENTIAL At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business Are you ready for your next career challenge? The Field Service Technician will perform maintenance, training, and work closely with military customers. This position desires an individual who has experience performing mechanical and electronics, on both the radiation and Backscatter technology systems as well as skills performing installs, de-installs, testing systems and components, and performing Preventive Maintenance actions on a variety of systems belonging to the Non-Intrusive Inspection Systems. The successful candidate may be assigned supervisor duties to manage the day-to-day operations of their area or operations and or other technicians. OCONUS travel will be required to other OCONUS locations. THE MISSION The Defense Group provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world's toughest security challenges for customers with "can't fail" missions. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>WHAT SETS YOU APART:</p><ul><li>Must be capable of performing analyses of system operations</li><li>Must have knowledge of and experience in the operations of hardware systems and components</li><li>Must have experience in fault detection, isolation, and correction of hardware systems and individual components</li><li>Must be capable of routine system maintenance and analysis functions including hardware configurations; adding, removing, and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards</li><li>Performs sustainment and PMCS maintenance on the system and vehicle chassis</li><li>Performs site surveys to determine type and placement of systems</li><li>Installs and de-installs systems and their components and trains operators and end users</li><li>Updates databases, informs Lead of job status and any issues encountered</li><li>Tracks and updates work orders to include the replacement of parts component serial numbers removed and replaced</li><li>May travels via military/commercial conveyances to outlying areas</li><li>Skilled using hand tools, power tools, and electronics measuring and test equipment</li><li>Ability to perform minor maintenance on vehicles and generators such as changing oil and filter</li><li>Must have the ability to generate/produce data and reports</li><li>Interact and professionally exhibit customer service skills and be able to present a positive approach with customers and peers</li><li>Must be able to withstand physical demands of seasonal hot or cold temperatures and willing to live and operate in an austere environment</li><li>Must be willing to support up to an 84-hour Extended Work Week</li><li>Possesses a US passport that will not expire for at least 2 or more years and must have at least 4 consecutive blank pages for country visas</li><li>Must be capable of meeting standards of fitness for deployment to the SWA of Operations</li><li>Must be able to lift 50 lbs., climb ladders, and be able to work in a non-climate-controlled environment</li><li>Other duties as assigned</li><li>WHAT SETS YOU APART : BA/BS plus 5-8 + years relevant experience (12 years' experience in lieu of a degree)</li><li>Radiation Safety Certification Required</li><li>Security Clearance: US Secret security clearance required</li><li>YOU MIGHT ALSO HAVE</li><li>Relevant and recent experience supporting Force Protection systems is highly desirable</li><li>Experience with Radiation and Backscatter systems</li><li>Experience with other PM FPS Systems to include BETSS-C, Cerberus, Scout, IBD-K, and RDISS</li><li>Ability to train operators in the use and maintenance of NIIS systems</li><li>Experience utilizing COLTS and operating within the GCSS-A environment</li><li>Proficient in Microsoft Office, PowerPoint, and Excel</li><li>Import/Export (ITAR/EXIM) compliance experience</li><li>Experience in a rapid paced, time sensitive, high-quality environment</li><li>Strong written and verbal communication skills along with strong customer service</li><li>Ability to multi-task, prioritize commitments, and manage time effectively</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: Less than 1 year related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The ADPE-Service Desk Administrator is the front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in person, by phone, using Remedy or via email. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. The ADPE-Service Desk Administrator installs troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office Suites; troubleshoots and resolves network connectivity issues at the desktop level; and joins personal computers (PCs) to local domains as required. The Administrator configures local PC connections to network printers; troubleshoots Microsoft Exchange Server connectivity issues; and installs and troubleshoots other software and peripheral devices as required by the customer. Additionally, this position may also monitor Tier 1/2 server operations and performance using appropriate software applications and tools. The Administrators shall be the Point of Contact for all local enterprise systems issues (regardless of classification), create and/or manage trouble tickets, and monitor status and report outages to Network Operations Center (NOC). Excellent customer service skills are mandatory. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position. Responsibilities + Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required. + Provides telephone customer support for incoming and follow-up calls used for initial troubleshooting. + Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office Suites. Troubleshoots all other site authorized software with IMOs and users. + Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS administration. + Works within a small continuous improvement focused team. Tracks and documents work performed to allow accurate reporting of all Service Desk activities. + Operates and maintains all aspects of server administration to include but is not limited to Microsoft 200X Active Directory, WINS, DNS, DHCP, print queues etc. + Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access. + Installs and configures network printers. + Joins client computers to Microsoft Active Directory domains. + Configures Microsoft Outlook and manages personal folders in all versions of Outlook. + Installs, configures, and maintains security software on military computer systems. + Repairs and maintains desktop and laptop hardware. + Daily administration of Exchange 200X servers and Outlook Web Access. + Proficiency in Microsoft SMS, MOM, SCCM and WSUS. + Performs VERITAS Backup Exec to conduct file server Backup / Restores. + Maintain Systems Availability and perform regular maintenance on equipment. + Proficient at hardware maintenance and troubleshooting of various vender Server platforms including Dell, HP, LTO tape library, fiber switch, and SANs. + Maintaining antivirus / security requirements by the US Army standards and regulations. + Provides user and Microsoft Exchange account maintenance as required. + Performs other duties and assignments as required. Qualifications + Qualifications: + Security Clearance: + Requires an active Secret Clearance + Education / Certifications: One year of related experience may be substituted for one year of education if degree is required. + High School diploma or GED required. Bachelor’s Degree in information technology (IT) or a related field preferred. + This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. + Baseline certifications cannot also be used as a Computing Environment (CE) certification. + The authorized certifications for this job title are listed as follows: + BASELINE: + Cisco: CCNA: Certified Network Associate - Security + Cisco: CCNP: Certified Network Professional - Security + CompTIA: A+ ce + CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024) + CompTIA: CySA+ ce: Cybersecurity Analyst + CompTIA: Network+ ce + CompTIA: Security+ ce + CompTIA: SecurityX ce + GIAC: GCED: Certified Enterprise Defender + GIAC: GCIH: Certified Incident Handler: Certified Incident Handler + GIAC: GICSP: Industrial Cyber Security Professional + GIAC: GSEC: Security Essentials + ISACA: CISA: Certified Information Systems Auditor + ISC2: CISSP (or Associate): Certified Information Systems Security Professional + ISC2: SSCP: Systems Security Certified Practitioner + COMPUTING ENVIRONMENT (CE): + CompTIA: Server + + Microsoft: 365 Certified: Endpoint Administrator Associate + Microsoft: 365 Certified: Enterprise Administrator Expert + Microsoft: 365 Certified: Messaging Administrator Associate + Microsoft: 365 Certified: Modern Desktop Administrator Associate + Microsoft: 365 Certified: Modern Desktop Administrator Associate + Microsoft: 365 Certified: Security Administrator Associate + Microsoft: Certified: Azure Administrator Associate + Microsoft: Certified: Azure Database Administrator Associate + Microsoft: Certified: Azure Security Engineer Associate + Microsoft: Certified: Azure Solutions Architect Expert + Microsoft: Certified: Identity and Access Administrator Associate + Microsoft: Certified: Information Protection Administrator Associate + Microsoft: Certified: Security Operations Analyst Associate + Microsoft: MCSA: SQL 2016 Database Admin + Microsoft: MCSA: SQL 2016 Database BI Development + Microsoft: MCSA: SQL 2016 Database Dev + Microsoft: MCSA: Windows 10 + Microsoft: MCSA: Windows Server 2012 + Microsoft: MCSA: Windows Server 2016 + Microsoft: MCSE: Cloud Platform and Infrastructure + Microsoft: MCSE: Core Infrastructure + Microsoft: MCSE: Database Management and Analytics + Microsoft: MCSE: Enterprise Devices and Apps + Microsoft: MCSE: Private Cloud 2012 + Microsoft: MCSE: Productivity Solutions Expert + Microsoft: MCSE: Server Infrastructure 2012 + Microsoft: MCT: Certified IT Professional + Microsoft: MCT: Certified Systems Administrator + Microsoft: MD-100: Windows Client + Microsoft: MTA: Microsoft Technology Associate + Microsoft: MTA: Windows Server Administration Fundamentals + Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree. + Required to be an expert in all functions relating to a Windows Server operating system environment. + Must be able to apply extensive knowledge of a variety of the IA field’s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems. + Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment. + Experience with a customer service-oriented company. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Position summary</h4>
<p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our guest event experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the guest event expert makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest service experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for guest event experts – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> Less than 1-year related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.</p>
<p>As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott.</p>
<p>Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
<p>Kuwait continues to expand its thriving hospitality sector, creating excellent international career opportunities for skilled culinary and front-of-house personnel. Our esteemed client in Kuwait seeks dedicated hospitality professionals to join their dynamic team. Consequently, this hiring drive offers Sri Lankan talent a legitimate platform to elevate their technical skills, earn competitive overseas packages, and build a rewarding career path in the Gulf region. Position Details Our client currently recruits for several key culinary and service roles, offering attractive tax-free monthly compensation packages in Kuwaiti Dinars (KD): Demi-Chefs de Partie (Hot / Cold): KD 230 (LKR 249,550) Commis 1 (Hot / Cold): KD 180 (LKR 195,300) Commis 2 (Hot / Cold): KD 150 (LKR 162,750) Assistant Server: KD 130 (LKR 141,050) Furthermore, candidates will work within modern, high-standard kitchen and dining facilities under the supervision of experienced international hospitality managers.</p><p><strong>Desired Candidate Profile</strong></p><p>To secure these positions, applicants must meet specific professional standards. Candidates must hold relevant experience in culinary arts or restaurant service within a star-class hotel or reputable dining establishment. Additionally, candidates must satisfy the following requirement:</p><ul><li>Age Limit: Up to 35 years of age.</li></ul><p>Furthermore, applicants must demonstrate basic professional English communication skills and possess valid documentation to proceed with overseas employment processing.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Your Responsibilities</span></p><ul><li>Provide back-office support to the Professional Services team through Roche Field Service solutions, including case creation and dispatching to assigned personnel</li><li>Collaborate with the Service Team Leader to prepare necessary documents and schedule instrument implementations with customers, manage preventive maintenance (PM) schedules, and upload PM reports for invoicing processes for public and private hospitals.</li><li>Manage spare parts by arranging courier services, overseeing spare part inventory, ordering, and collaborating with supply chain for order follow-ups.</li><li>Liaise with various teams to prepare and send necessary documents (urgent letters, site service reports, etc.) to field engineers.</li><li>Collaborate with business partners (e.g., water units, UPS, 3rd-party materials, lab renovation contractors) to track daily pending issues and manage reminders.</li><li>Daily monitoring and updating of internal systems cases for field engineers; open, dispatch, and follow up on cases through to closure.</li><li>Archive both hard and soft copies of service documents and maintain organized filing systems in the office and core map.</li><li>Manage document flow between Roche, and the customers, including contracts, proposals, quotations, and repair requests.</li><li>Control the numbering, sorting, filing, and retrieval of documents produced by the technical team or department to ensure accuracy and security.</li><li>Support the team with petty cash management, handling departmental expenses, and processing documents efficiently.</li></ul><p>Your Opportunity</p><ul><li>Participants build an extensive network within Roche and upskill themselves</li><li>Best possible work environment is designed to foster participants' learning experience</li><li>Participants will have access to senior leaders and will be assigned to a mentor to support their career journey</li><li>Contributing to purpose driven projects and taking responsibilities from day 1</li></ul><p>Who You Are</p><ul><li>You hold a Bachelor degree in Life Sciences, Economy, Business Administration, or any related area</li><li>You are at an early stage in your career. Fresh graduates will be preferred</li><li>Having a basic understanding of healthcare system is preferred</li><li>You are eager to work with diverse cultures</li><li>You are curious and have passion for learning new things, and have high degree of integrity and courage</li><li>You have excellent communication and innovative skills</li><li>You are proficient in English</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You hold a Bachelor degree in Life Sciences, Economy, Business Administration, or any related area</p><p>You are at an early stage in your career. Fresh graduates will be preferred</p><p>Having a basic understanding of healthcare system is preferred</p><p>You are eager to work with diverse cultures</p><p>You are curious and have passion for learning new things, and have high degree of integrity and courage</p><p>You have excellent communication and innovative skills</p><p>You are proficient in English</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<p>The Senior Field Service Engineer is responsible for providing on-site technical support for the installation, commissioning, preventative maintenance, and troubleshooting of Roche equipment. This role involves traveling to customer sites to ensure equipment is operating at peak performance. This individual will work under general supervision, handling routine service calls independently while assisting team members on more complex issues. You will play an important role in ensuring healthcare professionals and laboratories can operate with confidence, helping support better outcomes for patients across Kuwait.</p><br><p><b>Your Responsibilities</b></p><br><ul><li><p>Deliver the planned system installations and carry out installations as per Roche standards.</p><br></li><li><p>Ensure all service activities are performed and documented in a timely manner as per Roche standards. </p><br></li><li><p>Ensures coverage and support in line with agreements with customers and necessary accreditation requirements are met. </p><br></li><li><p>Escalate technical issues, PRI/PSI to appropriate internal stakeholder and follow up for closure.</p><br></li><li><p>Timely forecast spare parts of systems for line of expertise. </p><br></li><li><p>Ensure Key deliverables i.e. Uptime, customer satisfaction, Value of service to manage expectations for assigned strategic customers are met.</p><br></li><li><p>Accountable for mandatory upgrades/ modifications for assigned systems and ensure that been done for all systems in the country.</p><br></li><li><p>Provide expert technical opinion, identify possible solutions and recommend strategies that lead to timely and effective resolution of high priority issues. Act as mentor and lend support to FSEs to resolve complex and persistent issues. </p><br></li><li><p>Accountable for assigned administrative tasks (PPM scheduling, Modifications, e services, Service Marketing, Service revenue).</p><br></li><li><p>Establishes and develops a relationship with the customer that enhances the reputation and professionalism of Roche Diagnostics. </p><br></li><li><p>Provides clear and appropriate customer communication, including pro-active arrangement of routine preventative and corrective maintenance visits.</p><br></li><li><p>Ensures that all administration and back office tasks are completed in a timely and accurate manner.</p><br></li></ul><p><b>Who You Are</b></p><br><p><span>You are a proactive and customer-focused technical professional who enjoys solving problems and working in a dynamic field-based environment. You are able to work independently while maintaining strong collaboration with internal stakeholders and customers.</span></p><br><p><span>To be successful in this role, you bring:</span></p><br><ul><li><p><span>You hold a Bachelor degree in Engineering, Biomedical, Electronic, Mechatronics or relevant fields</span></p><br></li><li><p><span>You built 5 to 7 years of hands-on experience in a technical support, maintenance, or field service role. The ideal candidate built experience handling Roche IVD instruments such as Pre and Post Analytics / C6800 / Ultra plus / U6500 / Cobas PRO / Cobas Pure</span></p><br></li><li><p><span>You have advanced problem-solving skills, and the ability to communicate and collaborate effectively with customers and colleagues</span></p><br></li><li><p><span>You are able to manage multiple projects simultaneously and work under tight deadline</span></p><br></li><li><p><span>You are proactive with learning-oriented mindset, and are motivated to work in a hands-on environment and support field operations</span></p><br></li><li><p><span>You have deep understanding of digital technologies, Automation and their application in service operations </span></p><br></li><li><p><span>You have excellent communication skills and interpersonal skills with the ability to convey strategic concepts to a diverse audience </span></p><br></li><li><p><span>You are detail-oriented and able to work independently as well as collaboratively in a team environment</span></p><br></li><li><p><span>You are fluent in English; Arabic language is considered a plus</span></p><br></li></ul>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Guest Event Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Event Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: Less than 1-year related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Five Rivers Analytics is looking for a Service Desk Administrator to work in Camp Arifjan, KW. To join our team of outstanding professionals, apply today! Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using ServiceNow and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.</p><p><strong>Responsibilities</strong></p><ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</li><li>May be required to work for 12-hour shifts utilizing ServiceNow call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Completes all tasks and assignments as requested by Supervisors and Management.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance.</li><li>High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>Prerequisites for in-country applicants:</li><ul><li>valid U.S. passport.</li><li>valid International Driver s Permit (IDP) or Kuwait-issued driver's license.</li><li>valid U.S. driver s license.</li><li>medical qualifications, self-identify current visa sponsor & employer.</li><li>a copy of your Civil ID and/or work visa.</li></ul><li>You must be able to meet all health requirements.</li><li>Must be able to pass a details medical and dental exam.</li><li>Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.</li><li>Must have a working knowledge of Microsoft Office software.</li><li>Demonstrated strong customer service skills are mandatory.</li><li>Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:</li><ul><li>IAT Level I Baseline:</li><ul><li>Cisco: CCNA: Certified Network Associate - Security.</li><li>Cisco: CCNP: Certified Network Professional - Security.</li><li>CompTIA: A+ ce.</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024).</li><li>CompTIA: CySA+ ce: Cybersecurity Analyst.</li><li>CompTIA: Network+ ce.</li><li>CompTIA: Security+ ce.</li><li>CompTIA: SecurityX ce.</li><li>GIAC: GCED: Certified Enterprise Defender.</li><li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler.</li><li>GIAC: GICSP: Industrial Cyber Security Professional.</li><li>GIAC: GSEC: Security Essentials.</li><li>ISACA: CISA: Certified Information Systems Auditor.</li><li>ISC2: CISSP (or Associate): Certified Information Systems Security Professional.</li><li>ISC2: SSCP: Systems Security Certified Practitioner.</li></ul><li>Computing Environment Certificates.</li><ul><li>CompTIA: Server+.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: MCSA: Windows 10.</li><li>Microsoft: MCSA: Windows Server 2012.</li><li>Microsoft: MCSA: Windows Server 2016.</li><li>Microsoft: MCSE: Cloud Platform and Infrastructure.</li><li>Microsoft: MCSE: Enterprise Devices and Apps.</li><li>Microsoft: MCSE: Private Cloud 2012.</li><li>Microsoft: MCSE: Server Infrastructure 2012.</li><li>Microsoft: MCT: Certified IT Professional.</li><li>Microsoft: MCT: Certified Systems Administrator.</li><li>Microsoft: 365 Certified: Endpoint Administrator Associate.</li><li>Microsoft: 365 Certified: Enterprise Administrator Expert.</li><li>Microsoft: 365 Certified: Messaging Administrator Associate.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: 365 Certified: Security Administrator Associate.</li><li>Microsoft: Certified: Azure Administrator Associate.</li><li>Microsoft: Certified: Azure Database Administrator Associate.</li><li>Microsoft: Certified: Azure Security Engineer Associate.</li><li>Microsoft: Certified: Azure Solutions Architect Expert.</li><li>Microsoft: Certified: Identity and Access Administrator Associate.</li><li>Microsoft: Certified: Information Protection Administrator Associate.</li><li>Microsoft: Certified: Security Operations Analyst Associate.</li><li>Microsoft: MCSA: SQL 2016 Database Admin.</li><li>Microsoft: MCSA: SQL 2016 Database BI Development.</li><li>Microsoft: MCSA: SQL 2016 Database Dev.</li><li>Microsoft: MCSE: Core Infrastructure.</li><li>Microsoft: MCSE: Database Management and Analytics.</li><li>Microsoft: MCSE: Productivity Solutions Expert.</li><li>Microsoft: MD-100: Windows Client.</li><li>Microsoft: MTA: Microsoft Technology Associate.</li><li>Microsoft: MTA: Windows Server Administration Fundamentals.</li></ul></ul></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >The Position</span></p><p>The Senior Field Service Engineer is responsible for providing on-site technical support for the installation, commissioning, preventative maintenance, and troubleshooting of Roche equipment. This role involves traveling to customer sites to ensure equipment is operating at peak performance. This individual will work under general supervision, handling routine service calls independently while assisting team members on more complex issues. You will play an important role in ensuring healthcare professionals and laboratories can operate with confidence, helping support better outcomes for patients across Kuwait.</p><p>Your Responsibilities</p><ul><li>Deliver the planned system installations and carry out installations as per Roche standards.</li><li>Ensure all service activities are performed and documented in a timely manner as per Roche standards.</li><li>Ensures coverage and support in line with agreements with customers and necessary accreditation requirements are met.</li><li>Escalate technical issues, PRI/PSI to appropriate internal stakeholder and follow up for closure.</li><li>Timely forecast spare parts of systems for line of expertise.</li><li>Ensure Key deliverables i.e. Uptime, customer satisfaction, Value of service to manage expectations for assigned strategic customers are met.</li><li>Accountable for mandatory upgrades/ modifications for assigned systems and ensure that been done for all systems in the country.</li><li>Provide expert technical opinion, identify possible solutions and recommend strategies that lead to timely and effective resolution of high priority issues.</li><li>Act as mentor and lend support to FSEs to resolve complex and persistent issues.</li><li>Accountable for assigned administrative tasks (PPM scheduling, Modifications, e services, Service Marketing, Service revenue).</li><li>Establishes and develops a relationship with the customer that enhances the reputation and professionalism of Roche Diagnostics.</li><li>Provides clear and appropriate customer communication, including pro-active arrangement of routine preventative and corrective maintenance visits.</li><li>Ensures that all administration and back office tasks are completed in a timely and accurate manner.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Who You Are</p><p>You are a proactive and customer-focused technical professional who enjoys solving problems and working in a dynamic field-based environment. You are able to work independently while maintaining strong collaboration with internal stakeholders and customers.</p><p>To be successful in this role, you bring:</p><ul><li>You hold a Bachelor degree in Engineering, Biomedical, Electronic, Mechatronics or relevant fields</li><li>You built 5 to 7 years of hands-on experience in a technical support, maintenance, or field service role.</li><li>The ideal candidate built experience handling Roche IVD instruments such as Pre and Post Analytics / C6800 / Ultra plus / U6500 / Cobas PRO / Cobas Pure</li><li>You have advanced problem-solving skills, and the ability to communicate and collaborate effectively with customers and colleagues</li><li>You are able to manage multiple projects simultaneously and work under tight deadline</li><li>You are proactive with learning-oriented mindset, and are motivated to work in a hands-on environment and support field operations</li><li>You have deep understanding of digital technologies, Automation and their application in service operations</li><li>You have excellent communication skills and interpersonal skills with the ability to convey strategic concepts to a diverse audience</li><li>You are detail-oriented and able to work independently as well as collaboratively in a team environment</li><li>You are fluent in English; Arabic language is considered a plus</li></ul><p></p></section>