branch manager Jobs in Kuwait
354 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Skills and Behavioral Competencies</b></p><p><b>Communication:</b></p><ul><li> Ability to communicate effectively verbally and in writing with employees and workers at all levels.</li><li> Effective communication with others (co-workers, supervisors, and other departments) through providing and exchanging information.</li></ul><p><b>Capabilities and Professional Practices:</b></p><ul><li> Good knowledge of fire protection systems, fire prevention procedures, and first aid.</li><li> Thorough knowledge of local safety, environmental, building safety, and labor requirements.</li><li> Familiarity with international management standards, including <b>ISO 9001, ISO 14001, and ISO 45001</b>.</li><li> Good understanding of quality control procedures and applicable food industry standards.</li><li> Knowledge of occupational and environmental risk management and preventive measures.</li><li> Strong attention to detail and accountability.</li><li> Participation in implementation and comparison processes against established quality standards.</li><li> Ability to write and explain reports and safety information clearly.</li><li> Commitment to professionalism and impartiality.</li><li> Possession of organizational skills to prioritize tasks and the ability to work under pressure.</li><li> Quality in task completion with specified results and quality standards.</li><li> Optimal interaction with the company's work team and proficiency in work and safeguarding company property and secrets.</li><li> Good knowledge of the company's operations and ability to identify potential risks and hazards.</li></ul><p><br></p><p><b>Responsibilities and Duties</b></p><ul><li> Conduct monitoring and assessments related to occupational health, safety, and environmental requirements.</li><li> Assist in the installation, inspection, adjustment, maintenance, and readiness of safety equipment and systems.</li><li> Recommend and support measures to control mechanical and workplace hazards, including guarding, personal protective equipment (PPE), isolation, and other preventive measures.</li><li> Prepare inspection equipment, measuring instruments, records, PPE, and other required materials and ensure they are properly maintained and ready for use.</li><li> Conduct daily safety inspections, periodic inspections, field surveys, and emergency inspections, document findings, and submit reports to the direct supervisor.</li><li> Assist in preparing for and conducting investigations into workplace accidents, injuries, and incidents.</li><li> Monitor the implementation of occupational safety procedures and preventive measures across work sites.</li><li> Participate in employee safety awareness programs and provide guidance on safety instructions and procedures.</li><li> Develop and implement occupational health, safety, and industrial safety procedures.</li><li> Train employees on workplace safety and industrial safety procedures.</li><li> Monitor compliance with company safety policies, procedures, and applicable laws and standards.</li><li> Inspect work areas daily, identify and isolate hazardous areas, and support corrective actions to eliminate risks where possible.</li><li> Identify, monitor, and assess different types of workplace hazards and recommend appropriate control measures.</li><li> Prepare daily safety reports for the assigned area and submit them to the Safety Shift Supervisor.</li><li> Support and train new employees on safety requirements and procedures.</li><li> Ensure employees properly use the required personal protective equipment (PPE).</li><li> Promote a safe working environment by implementing company safety policies and applicable international standards and requirements.</li><li> Conduct risk assessments for operational processes and employee job functions.</li><li> Participate in quality and safety performance evaluations against established standards.</li><li> Support emergency preparedness, fire safety, and first-aid procedures.</li><li> Maintain accurate safety records, inspection reports, and incident documentation.</li></ul><p>Required Skills & Competencies</p><ul><li>Good knowledge of fire protection systems, fire prevention procedures, and first aid.</li><li>Strong knowledge of local occupational safety, environmental, building safety, and labor requirements.</li><li>Knowledge of international management standards, including <b>ISO 9001, ISO 14001, and ISO 45001</b>.</li><li>Good understanding of quality control procedures and applicable food industry standards.</li><li>Knowledge of occupational and environmental risk management and preventive measures.</li><li>Strong observation, analytical, and risk assessment skills.</li><li>Ability to prepare, write, and clearly explain reports and safety information.</li><li>Strong organizational skills and ability to prioritize tasks.</li><li>Ability to work accurately and take responsibility for assigned duties.</li><li>Ability to work effectively under pressure.</li><li>Professional, objective, and ethical approach.</li><li>Strong teamwork and communication skills.</li><li>Good knowledge of company operations and ability to identify potential risks and hazards.</li><li>Commitment to confidentiality and protection of company property.</li></ul><p>Language Requirements</p><ul><li>Strong communication skills in <b>Arabic or English</b> are preferred.</li></ul><p><br></p><p><br></p><p><b>Qualifications & Experience:</b></p><ul><li><b>Educational Qualifications:</b></li><li>Specialized Diploma in HSE (Health, Safety, & Environment) / Public Health Sciences, plus specialized training certification in ISO 45001 at minimum.</li><li><b>OR</b> High School Diploma combined with specialized professional training certificates in Occupational Health and Safety (such as ISO 45001, OSHA, HACCP, and IRCA Certified Lead Auditor).</li><li><b>Work Experience:</b></li><li><b>Diploma Holders:</b> Fresh Graduates (No prior experience required).</li><li><b>High School Holders:</b> 3 to 5 years of experience in HSE management, including at least <b>2 years</b> in the food industry or government/state-owned corporations.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Job Summary</p><p>Responsible for monitoring and promoting occupational health, safety, environmental, and industrial safety standards across company operations. The role involves conducting safety inspections, identifying and assessing risks, supporting incident investigations, implementing safety procedures, training employees, and ensuring compliance with applicable local and international safety standards.</p><p>Key Responsibilities</p><ul><li>Conduct regular monitoring and assessments related to occupational health, safety, and environmental requirements.</li><li>Assist in the installation, inspection, adjustment, maintenance, and readiness of safety equipment and systems.</li><li>Recommend and support measures to control mechanical and workplace hazards, including guarding, personal protective equipment (PPE), isolation, and other preventive measures.</li><li>Prepare inspection equipment, measuring instruments, records, PPE, and other required materials and ensure they are properly maintained and ready for use.</li><li>Conduct daily safety inspections, periodic inspections, field surveys, and emergency inspections, document findings, and submit reports to the direct supervisor.</li><li>Assist in preparing for and conducting investigations into workplace accidents, injuries, and incidents.</li><li>Monitor the implementation of occupational safety procedures and preventive measures across work sites.</li><li>Participate in employee safety awareness programs and provide guidance on safety instructions and procedures.</li><li>Develop and implement occupational health, safety, and industrial safety procedures.</li><li>Train employees on workplace safety and industrial safety procedures.</li><li>Monitor compliance with company safety policies, procedures, and applicable laws and standards.</li><li>Inspect work areas daily, identify and isolate hazardous areas, and support corrective actions to eliminate risks where possible.</li><li>Identify, monitor, and assess different types of workplace hazards and recommend appropriate control measures.</li><li>Prepare daily safety reports for the assigned area and submit them to the Safety Shift Supervisor.</li><li>Support and train new employees on safety requirements and procedures.</li><li>Ensure employees properly use the required personal protective equipment (PPE).</li><li>Promote a safe working environment by implementing company safety policies and applicable international standards and requirements.</li><li>Conduct risk assessments for operational processes and employee job functions.</li><li>Participate in quality and safety performance evaluations against established standards.</li><li>Support emergency preparedness, fire safety, and first-aid procedures.</li><li>Maintain accurate safety records, inspection reports, and incident documentation.</li></ul><p>Required Skills & Competencies</p><ul><li>Good knowledge of fire protection systems, fire prevention procedures, and first aid.</li><li>Strong knowledge of local occupational safety, environmental, building safety, and labor requirements.</li><li>Knowledge of international management standards, including <b>ISO 9001, ISO 14001, and ISO 45001</b>.</li><li>Good understanding of quality control procedures and applicable food industry standards.</li><li>Knowledge of occupational and environmental risk management and preventive measures.</li><li>Strong observation, analytical, and risk assessment skills.</li><li>Ability to prepare, write, and clearly explain reports and safety information.</li><li>Strong organizational skills and ability to prioritize tasks.</li><li>Ability to work accurately and take responsibility for assigned duties.</li><li>Ability to work effectively under pressure.</li><li>Professional, objective, and ethical approach.</li><li>Strong teamwork and communication skills.</li><li>Good knowledge of company operations and ability to identify potential risks and hazards.</li><li>Commitment to confidentiality and protection of company property.</li></ul><p>Language Requirements</p><ul><li>Strong communication skills in <b>Arabic or English</b> are preferred.</li></ul><p><br></p><p><br></p><p><b>Qualifications & Experience:</b></p><ul><li><b>Educational Qualifications:</b></li><li>Specialized Diploma in HSE (Health, Safety, & Environment) / Public Health Sciences, plus specialized training certification in ISO 45001 at minimum.</li><li><b>OR</b> High School Diploma combined with specialized professional training certificates in Occupational Health and Safety (such as ISO 45001, OSHA, HACCP, and IRCA Certified Lead Auditor).</li><li><b>Work Experience:</b></li><li><b>Diploma Holders:</b> Fresh Graduates (No prior experience required).</li><li><b>High School Holders:</b> 3 to 5 years of experience in HSE management, including at least <b>2 years</b> in the food industry or government/state-owned corporations.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Job Description <br></p><br><p>We are hiring experienced <strong>Executive Sous Chef</strong> for a reputed restaurant group in Kuwait.</p><br><br><br>Key Responsibilities<ul><li><p>Ensure exceptional food quality, presentation, and guest satisfaction.</p><br><br></li><li><p>Support the Executive Chef in achieving departmental and business goals.</p><br><br></li><li><p>Develop menus while maintaining food cost control.</p><br><br></li><li><p>Prepare and manage operating budgets and monitor expenses.</p><br><br></li><li><p>Manage labor costs, productivity, and scheduling.</p><br><br></li><li><p>Recruit, train, coach, and develop kitchen staff.</p><br><br></li><li><p>Conduct employee orientation, performance reviews, and cross-training.</p><br><br></li><li><p>Manage inventory, purchasing, stock control, and waste reduction.</p><br><br></li><li><p>Ensure compliance with food safety, hygiene, and health regulations.</p><br><br></li><li><p>Maintain recipe databases and standard recipes.</p><br><br></li><li><p>Conduct culinary training on menu items and food knowledge.</p><br><br></li><li><p>Coordinate with multiple departments and stakeholders.</p><br><br></li><li><p>Update SOPs, monitor cross-functional projects, and coordinate POS updates.</p><br><br></li><li><p>Analyze menu performance and improve sales of underperforming dishes.</p><br><br></li><li><p>Monitor staffing requirements and manpower allocation.</p><br><br></li><li><p>Conduct recipe audits and shelf-life validation.</p><br><br></li><li><p>Support QA initiatives and continuous improvement.</p><br><br></li><li><p>Lead Area Chef meetings in the absence of the Executive Chef.</p><br><br></li><li><p>Participate in new product development and R&D projects.</p><br><br></li><li><p>Monitor culinary KPIs and analyze P&L reports.</p><br><br></li><li><p>Conduct employee performance reviews and improvement plans.</p><br><br></li><li><p>Coordinate maintenance with facilities teams.</p><br><br></li><li><p>Perform regular food tastings and branch visits to ensure consistency and operational excellence.</p><br><br><br></li></ul><br>Requirements <br><p>Minimum <strong>12-14 years</strong> of relevant culinary experience.</p><br><br><p>Minimum <strong>2 years</strong> in the same or equivalent leadership position</p><br><br><p>Bachelor's Degree in <strong>Catering Science</strong> or <strong>Culinary Arts</strong></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Reporting To: Technology Risk Director</b></p><p><b> </b></p><p><b>Job Summary:</b></p><p><b> </b></p><p>Seeking an experienced Fraud Risk Officer to join our Risk Advisory practice, supporting a leading banking client's Non-Financial Risk function. The role involves advisory and delivery support across fraud risk management, working within a regulated financial services environment in alignment with central bank regulatory frameworks.</p><p><b> </b></p><p><b>Key Responsibilities:</b></p><p><b> </b></p><ul><li>Assist in developing and implementing fraud risk policies and procedures aligned with relevant Central</li><li>Bank guidelines and Counter Fraud Framework (CFF) requirements, including regional regulators (e.g.,</li><li>SAMA)Design and enhance procedures for fraud risk assessment, fraud detection standards, fraud response</li><li>plans, fraud prevention standards, and alert & case management</li><li>Conduct fraud risk assessments across retail and corporate products, loan products, digital channels</li><li>(online and mobile banking), payment solutions, branch operations, ATM management, card services, and treasury/investment services</li><li>Identify inherent and residual fraud risks, including emerging threats such as digital fraud and</li><li>identity-related risk</li><li>Define and update Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) with thresholds and reporting mechanisms</li><li>Develop and enhance a comprehensive Fraud Risk Universe/library</li><li>Support the design of fraud incident response and investigation procedures</li><li>Define KPIs to evaluate the effectiveness of fraud risk management activities</li><li>Prepare management-level reports and presentation materials for Risk Committee and governance forums</li></ul><p> </p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>3–5 years of experience in Fraud Risk Management within Banking or the regulated financial sector,</li><li>preferably with local and regional exposure</li><li>Requirement Open for all nationals</li><li>Proven experience working with applicable Central Bank regulatory frameworks and counter-fraud</li><li>regulations</li><li>Strong background in risk assessment, control design, and performance measurement</li><li>Relevant professional certifications preferred (not mandatory): CA / ACCA / CPA / CIA / CFE</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary <br></span><p><span>The Job holder will be responsible for job costing, invoicing, cash collection, daily cash reconciliation, and maintaining accurate financial records while ensuring compliance with company policies and procedures.</span></p><br><br><br>Job Responsibilities <br><p>• <span> Do proper costing of the Jobs in progress in Service areas, close the job cards on job completion after complying with the published pricing and discount norms and raise the invoices on the system and collect cash from customers.</span><br><span>• Accurately and efficiently operate cash register; deposit the daily cash collected to treasury, bank or duly authorised collection agents as advised by the Cost office co-ordinator or Supervisor. Obtain due acknowledgment from the person receiving the funds on Fund Transfer forms for cash handed over.</span><br><span>• Ensure all disbursements are carefully handled after verification of proper supporting documents as per company policy; </span><br><span>• Ensure all receipts and payments are timely recorded in cash register and the documents are filed and stored in an orderly manner along with all the supporting documents (Invoices, job cards, receipts etc)</span><br><span>• Sort, count and wrap coins and currency.</span><br><span>• Reconcile cash in hand with balance in Cash register on daily basis.</span><br><span>• Ensure that there is sufficient cash in the cash drawer</span><br><span>• Ensure that all schedules, including month end reconciliations, relating to cash are prepared on timely basis. </span><br><span>• Flexibility to work above business hours and weekends as needed.</span><br><span>• Ad hoc duties as assigned by line manager</span><br></p><br><br><br>Candidate Requirements <br><p><span>• Knowledge of Bookkeeping and recording the accounting entries.</span><br><span>• Preparing reconciliations and month end schedules.</span><br><span>• Commerce graduate</span><br><span>• Able to speak English and Arabic</span><br><span>• Knowledge of Excel and Word</span><br><span>• Minimum of 1 year experience in Cash handling and disbursements</span><br> </p><br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>1. Job Summary</b></p><p>Our organi is implementing SAP Business One (SAP B1) as the group's platform of record across eight legal entities in Kuwait and the UAE, hosted on Microsoft Azure and integrated with the operational systems the business already runs on. The Senior ERP & Systems Administrator is the group's internal owner of that platform — before, during and after go-live.</p><p>The role combines three things: day-to-day administration of SAP B1 and its integrations; ownership of our organization’s side of the implementation programme (data readiness, user acceptance testing, authorisations, cutover and end-user training); and administration of the group's Microsoft and network infrastructure. Because the implementation partner's scope ends at go-live plus a short hypercare period, this role is what allows the company to run, change and extend the system without depending on billable vendor days.</p><p><br></p><p><b>2. Systems Landscape</b></p><p>The environment this role is accountable for:</p><p>• <b>ERP: </b>SAP Business One across 8 legal entities — 4 in Kuwait & 4 in UAE, multi-currency, with separate chart-of-accounts structures.</p><p>• <b>Add-ons: </b>Seidor Intercompany (master data replication, marketing document exchange, intercompany transactions) and the SAP B1 Usability Package (B1UP) for forms, validations, user-defined fields and screen customisation.</p><p>• <b>Integrations: </b>Zenoti (salon & spa POS/booking), Shopify (e-commerce), Sapaad (F&B POS) and Kayan HRMS (employee master and payroll) — connected through an integration middleware layer using real-time webhooks and scheduled end-of-day batch jobs.</p><p>• <b>Hosting: </b>Microsoft Azure cloud hosting for SAP B1, the add-ons and the integration application server, provided under a managed hosting agreement.</p><p>• <b>Infrastructure: </b>Microsoft 365 (Exchange Online, Teams, SharePoint), Active Directory / Entra ID, branch and head-office networks, endpoints, connectivity and backup.</p><p>• <b>Licensing: </b>30 named licences at go-live (4 Professional, 26 Limited), with growth expected as brands and branches are added.</p><p><br></p><p><b>3. Key Responsibilities</b></p><p><br></p><p><b>3.1 SAP Business One Administration & Governance</b></p><p>• Administer, configure and maintain SAP Business One across all eight legal entities: users, licence-type allocation, authorisation profiles, approval procedures, document numbering, posting periods and system settings.</p><p>• Own master data governance across brands and entities — business partners, items, price lists, chart of accounts, cost centres and profit centres (up to five cost dimensions) — including naming standards, duplicate prevention and periodic data-quality reviews.</p><p>• Administer the Seidor Intercompany add-on: replication rules, intercompany document flow, and reconciliation of intercompany balances with Finance.</p><p>• Build and maintain B1UP configurations — user-defined fields and tables, validations, formatted searches, alerts and screen layouts — to meet business change without raising a chargeable change request to the implementation partner.</p><p>• Manage the SAP B1 upgrade and patch cycle in coordination with the hosting provider: assess release notes, test in a non-production company, plan downtime and validate integrations after every upgrade.</p><p>• Maintain non-production (test/training) company databases and control the promotion of configuration changes into production.</p><p><br></p><p><b>3.2 Integration Operations</b></p><p>• Operate and monitor the integration layer between SAP B1 and Zenoti, Shopify, Sapaad and Kayan HRMS — both real-time webhook flows (sales, payments, refunds, customer creation, stock consumption) and scheduled batch flows (item and price-list pushes, stock synchronisation, end-of-day financial summaries, payroll and EOSB journals).</p><p>• Run a daily interface health check: confirm every scheduled job completed, investigate failed or stuck transactions, reprocess them, and escalate systemic failures to the relevant vendor.</p><p>• Reconcile interface output against source systems — POS day-close totals to AR invoices and incoming payments, stock consumption to goods issues, payroll journals to Kayan — and resolve differences with Finance and Operations before period close.</p><p>• Maintain interface documentation, mapping tables and error-handling runbooks so that recovery does not depend on a single person.</p><p>• Assess, specify and coordinate new or changed integration flows, including onboarding of additional brands, branches or channels onto existing interfaces.</p><p><br></p><p><b>3.3 Implementation & Migration Ownership </b></p><p>• Act as the primary internal technical counterpart to the SAP B1 implementation partner across all project phases — blueprint, realisation, training and UAT, final preparation, go-live and hypercare — and control the change-request pipeline so that scope changes are evaluated for cost and necessity before they are raised.</p><p>• Own KANA's data migration responsibilities: extraction from legacy systems, cleansing and de-duplication, population of the partner's load templates, validation of loaded data, and sign-off on data integrity for chart of accounts, business partners, items, employee master and bills of materials.</p><p>• Plan and coordinate user acceptance testing and final integration testing — building test scenarios with key users, tracking defects to closure, and preparing system acceptance evidence.</p><p>• Define and configure user roles and authorisations to segregation-of-duties standards, in coordination with Finance and Internal Audit.</p><p>• Prepare and execute the cutover plan: opening balances, sequencing, freeze windows, fallback position and go-live readiness checks.</p><p>• Lead post-go-live stabilisation once vendor hypercare ends, absorbing day-to-day issue resolution internally.</p><p><br></p><p><b>3.4 Reporting, Analytics & User Enablement</b></p><p>• Design, build and maintain reports, queries and document layouts — SAP B1 queries, Crystal Reports and marketing document/print templates — as the business's requirements evolve after go-live.</p><p>• Develop and maintain the group's business intelligence and management reporting from SAP B1 data, working with Finance and brand management on the metrics that matter.</p><p>• Own end-user training and documentation after go-live: training material, refreshers, onboarding of new users and branches, and a maintained library of standard operating procedures and troubleshooting guides.</p><p>• Act as the internal centre of expertise for key users across Finance, Retail, Wellness and F&B, translating business requirements into system solutions.</p><p><br></p><p><b>3.5 Infrastructure, Identity & Network</b></p><p>• Administer Microsoft 365 (Exchange Online, Teams, SharePoint), Active Directory and Entra ID, including identity lifecycle, group and licence management, conditional access and MFA.</p><p>• Manage the Azure-hosted SAP B1 environment jointly with the hosting provider: environment sizing and cost, access control, connectivity, monitoring, backup verification and documented disaster-recovery and restore testing.</p><p>• Manage network infrastructure across head office and branches — LAN/WAN, VPN, firewalls, internet links and site connectivity — with particular attention to the branch links on which POS and ERP integration depend.</p><p>• Manage endpoints, servers, backups and the group's IT asset inventory.</p><p>• Provide tier 2/3 support and escalation handling for issues raised from branches and head office, with defined response expectations and a maintained knowledge base.</p><p><br></p><p><b>3.6 Security, Vendor & Commercial Management</b></p><p>• Define and enforce IT security policies, access controls and periodic user-access reviews across all business units; support internal and external audit requirements.</p><p>• Manage vendors for ERP, hosting, integration and infrastructure — contracts, SLAs, escalation paths, renewal dates and performance reviews.</p><p>• Manage software licensing and subscription renewals (SAP B1 named users and licence types, add-ons, intercompany, hosting, Microsoft 365), optimising allocation as headcount and usage change.</p><p>• Provide input to IT budgeting and planning for infrastructure, ERP and system upgrades in coordination with the IT Manager, including the cost impact of change requests and additional vendor days.</p><p>• Document system configurations and procedures, and mentor junior IT staff toward second-line coverage of core systems.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Qualifications & Experience:</b></p><p>• Bachelor's degree in Information Technology, Computer Science, Information Systems or a related field.</p><p>• Minimum 5–7 years of progressive IT systems administration experience, including at least 2 years in a senior or lead capacity.</p><p>• Hands-on SAP Business One administration experience is strongly preferred. Candidates with deep administration experience on another mid-market ERP (Microsoft Dynamics 365 Business Central / F&O, Odoo, Oracle NetSuite) will be considered where there is a clear ability to reach working SAP B1 competence within an agreed timeframe.</p><p>• Direct participation in at least one full ERP implementation or migration — covering data migration, UAT, cutover and post-go-live support — on the client side rather than purely as a vendor consultant is an advantage.</p><p>• Demonstrable experience operating system-to-system integrations in production: APIs and webhooks, scheduled batch jobs, error handling and reprocessing, and reconciliation of interfaced financial and inventory data.</p><p>• Working knowledge of SQL, sufficient to write queries, investigate data issues and build reports; experience with Crystal Reports or an equivalent reporting tool.</p><p>• Experience administering multi-company, multi-currency or multi-entity ERP environments; exposure to intercompany processes is a strong advantage.</p><p>• Strong working knowledge of Windows Server, Active Directory / Entra ID, Microsoft 365 and networking (LAN/WAN, VPN, firewalls).</p><p>• Experience with cloud-hosted business systems (Azure preferred), including working with a managed hosting provider.</p><p>• Experience with retail, salon or hospitality systems — POS, booking or e-commerce platforms such as Zenoti, Shopify, Sapaad or similar — is a significant advantage.</p><p>• Professional working English; Arabic is an advantage given branch-level user support.</p><p><br></p><p><b>5. Preferred Certifications</b></p><p>• SAP Business One certification (Implementation & Support Consultant, or Administration) — preferred, or willingness to obtain within an agreed timeframe.</p><p>• Boyum B1 Usability Package (B1UP) training or certification.</p><p>• Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Administrator Expert, or current equivalents.</p><p>• ITIL Foundation, CompTIA Network+/Security+, CCNA/CCNP, or comparable systems administration and service management credentials.</p><p><br></p><p><b>6. Key Skills & Competencies</b></p><p>• Strong analytical and problem-solving skills, with the ability to trace a problem across ERP, middleware, a third-party platform and the network before concluding where it sits.</p><p>• Ownership mentality — able to take critical systems personally and run them with minimal supervision.</p><p>• Structured, documentation-driven approach; the environment must remain operable when this role is on leave.</p><p>• Credible with vendors: able to challenge a scope exclusion, a change-request estimate or an SLA breach on technical grounds.</p><p>• Clear communication with non-technical branch staff, Finance, and senior management alike.</p><p>• Comfortable managing competing priorities across several brands and business units under period-close and go-live pressure.</p><p>• Sound judgement on segregation of duties, data confidentiality and audit exposure.</p><p><br></p><p><b>7. Measures of Success — First 12 Months</b></p><p>• SAP B1 live across all in-scope entities with a clean cutover and no unresolved opening-balance differences.</p><p>• All four integrations running with a documented daily monitoring routine and month-end reconciliations closing without manual rework.</p><p>• Vendor dependency reduced: routine configuration, report and layout changes handled internally rather than through chargeable change requests.</p><p>• A maintained authorisation matrix, with periodic access reviews completed and evidenced.</p><p>• Documented runbooks and a trained backup within the IT team for every critical system routine.</p><p>• Tested backup and restore for the SAP B1 environment, with a documented recovery time.</p></div>
<p>We are hiring experienced Executive Sous Chef for a reputed restaurant group in Kuwait. Key Responsibilities Ensure exceptional food quality, presentation, and guest satisfaction. Support the Executive Chef in achieving departmental and business goals. Develop menus while maintaining food cost control. Prepare and manage operating budgets and monitor expenses. Manage labor costs, productivity, and scheduling. Recruit, train, coach, and develop kitchen staff. Conduct employee orientation, performance reviews, and cross-training. Manage inventory, purchasing, stock control, and waste reduction. Ensure compliance with food safety, hygiene, and health regulations. Maintain recipe databases and standard recipes. Conduct culinary training on menu items and food knowledge. Coordinate with multiple departments and stakeholders. Update SOPs, monitor cross-functional projects, and coordinate POS updates. Analyze menu performance and improve sales of underperforming dishes. Monitor staffing requirements and manpower allocation. Conduct recipe audits and shelf-life validation. Support QA initiatives and continuous improvement. Lead Area Chef meetings in the absence of the Executive Chef. Participate in new product development and R&D projects. Monitor culinary KPIs and analyze P&L reports. Conduct employee performance reviews and improvement plans. Coordinate maintenance with facilities teams. Perform regular food tastings and branch visits to ensure consistency and operational excellence.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 12 14 years of relevant culinary experience.</li><li>Minimum 2 years in the same or equivalent leadership position</li><li>Bachelor's Degree in Catering Science or Culinary Arts</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Records Clerk is responsible for maintaining, organizing, updating, and accurately recording company records and related financial and administrative information. The role requires a high level of accuracy, confidentiality, attention to detail, and effective coordination with employees, customers, and relevant departments.</p><p><b>Duties and Responsibilities:</b></p><ul><li>Maintain accurate and up-to-date company records, documents, and files.</li><li>Enter, update, and verify data in the relevant accounting and electronic systems.</li><li>Organize and maintain physical and electronic records in accordance with company procedures.</li><li>Review records and documents to ensure accuracy, completeness, and proper documentation.</li><li>Assist with various financial and administrative record-keeping activities.</li><li>Support the Accounting Department in maintaining financial records and documentation.</li><li>Prepare, organize, and retrieve records and documents as required by authorized personnel.</li><li>Ensure that records are properly classified, stored, and easily accessible when needed.</li><li>Coordinate with employees, customers, and other departments to obtain and exchange required information.</li><li>Assist in monitoring and maintaining records related to financial transactions and cash flow activities.</li><li>Ensure compliance with applicable company policies, accounting procedures, and regulatory requirements.</li><li>Maintain confidentiality of sensitive company, financial, employee, and customer information.</li><li>Identify discrepancies or missing information in records and report them to the relevant supervisor.</li><li>Use available technology and electronic systems to improve the efficiency and accuracy of record-keeping activities.</li><li>Perform other related duties and responsibilities as assigned by the direct supervisor.</li></ul><p><b>Qualifications:</b></p><ul><li>Specialized University Degree in Accounting.</li><li>Diploma in Accounting.</li></ul><p><b>Experience:</b></p><ul><li>Fresh Graduate.</li><li>3 years of experience in financial accounting, with at least 2 years in the food industry or government companies.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Communication</p><ul><li>Ability to communicate effectively both verbally and in writing.</li><li>Ability to communicate effectively with employees and customers at all levels.</li><li>Effective communication with colleagues, supervisors, and other departments through providing and exchanging information.</li><li>Promote and support easy access to information within the company.</li></ul><p>Professional Skills and Competencies</p><ul><li>Ability to handle various financial and record-keeping tasks.</li><li>Knowledge of accounting procedures and best practices.</li><li>Strong numerical and calculation skills.</li><li>Familiarity with the company’s cash flow management processes.</li><li>Ability to work effectively under pressure.</li><li>Ability to implement and comply with financial and regulatory policies and procedures.</li><li>Good knowledge of the company’s business operations, with strong forecasting and observation skills.</li><li>Ability to maintain accurate records and ensure information is properly documented and organized.</li><li>Strong attention to detail and accuracy when handling financial and administrative records.</li></ul><p>Technological Skills</p><ul><li>Good knowledge of technological systems and software used within the Accounting Department.</li><li>Proficient in using computers and electronic applications.</li><li>Ability to use modern technologies and digital tools to improve work efficiency.</li><li>Ability to maintain and update electronic records and databases accurately.</li></ul><p>Languages</p><ul><li>Proficiency in Arabic.</li><li>Proficiency in English.</li></ul><p>Personal Skills</p><ul><li>Strong commitment to ethical standards, integrity, and trustworthy practices.</li><li>Ability to take responsibility and build trust with others.</li><li>High level of accuracy, reliability, and attention to detail.</li><li>Ability to maintain confidentiality when handling company and financial information.</li></ul><p>Job Description – Records Clerk</p><p>The Records Clerk is responsible for maintaining, organizing, updating, and accurately recording company records and related financial and administrative information. The role requires a high level of accuracy, confidentiality, attention to detail, and effective coordination with employees, customers, and relevant departments.</p><p>Duties and Responsibilities</p><ul><li>Maintain accurate and up-to-date company records, documents, and files.</li><li>Enter, update, and verify data in the relevant accounting and electronic systems.</li><li>Organize and maintain physical and electronic records in accordance with company procedures.</li><li>Review records and documents to ensure accuracy, completeness, and proper documentation.</li><li>Assist with various financial and administrative record-keeping activities.</li><li>Support the Accounting Department in maintaining financial records and documentation.</li><li>Prepare, organize, and retrieve records and documents as required by authorized personnel.</li><li>Ensure that records are properly classified, stored, and easily accessible when needed.</li><li>Coordinate with employees, customers, and other departments to obtain and exchange required information.</li><li>Assist in monitoring and maintaining records related to financial transactions and cash flow activities.</li><li>Ensure compliance with applicable company policies, accounting procedures, and regulatory requirements.</li><li>Maintain confidentiality of sensitive company, financial, employee, and customer information.</li><li>Identify discrepancies or missing information in records and report them to the relevant supervisor.</li><li>Use available technology and electronic systems to improve the efficiency and accuracy of record-keeping activities.</li><li>Perform other related duties and responsibilities as assigned by the direct supervisor.</li></ul><p><b>Qualifications:</b></p><ul><li>Specialized University Degree in Accounting.</li><li>Diploma in Accounting.</li></ul><p><b>Experience:</b></p><ul><li>Fresh Graduate.</li><li>3 years of experience in financial accounting, with at least 2 years in the food industry or government companies.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Credentials / Experience</p><ul><li><b>Education:</b> Bachelor's degree in Nursing or related field; must hold a valid nursing license from the Ministry of Health in Kuwait.</li><li><b>Experience:</b> At least two years of experience in pediatric or school nursing, preferably within Kuwait, with first aid and CPR certification.</li><li><b>Skills:</b> Ability to work independently and make sound decisions in emergencies. Proficiency in both English and Arabic is preferred. Excellent communication skills, capable of working effectively with students, staff, and parents. Strong organizational skills and the ability to maintain confidentiality.</li></ul><p>General Responsibilities</p><p>The School Nurse at One International School is responsible for promoting and ensuring the health, safety, and well-being of all students, faculty, and staff. The School Nurse is expected to embody and promote the school's core values of <b>Education Excellence, Entrepreneurship, Holistic Wellness, and Culture & Global Insight</b>, while adhering to the healthcare standards and regulations of Kuwait.</p><p>Specific Responsibilities</p><p><b>1. Health and Wellness Care:</b></p><ul><li>Provide direct care to students and staff, including first aid, illness assessment, and chronic condition management, in accordance with Kuwaiti health regulations.</li><li>Administer medications and treatments as prescribed by healthcare providers, ensuring compliance with Kuwait’s Ministry of Health guidelines.</li><li>Monitor and manage the health records of students and staff, ensuring compliance with health regulations and school policies.</li><li>Conduct routine health screenings and assessments, such as vision, hearing, and immunization checks, as required by Kuwaiti law.</li><li>Promote holistic wellness by organizing and conducting health education programs tailored to the needs of the school community in Kuwait.</li></ul><p><b>2. Emergency Response:</b></p><ul><li>Respond promptly and effectively to medical emergencies, providing first aid and coordinating with emergency medical services as needed, following local emergency protocols. </li><li>Develop, implement, and monitor emergency care plans for students with specific health needs.</li><li>Serve as the primary point of contact for health-related emergencies during school hours.</li></ul><ol><li><b>Health Education and Counseling:</b></li></ol><ul><li>Provide health counseling to students, staff, and parents, offering guidance on physical and mental well-being, with cultural sensitivity to the Kuwaiti context.</li><li>Collaborate with the school's educators to integrate health and wellness into the curriculum, aligning with both international best practices and Kuwaiti cultural norms.</li><li>Organize wellness workshops and health awareness campaigns for the school community, promoting a culture of holistic wellness within the Kuwaiti setting.</li></ul><ol><li><b>Infection Control and Prevention:</b></li></ol><ul><li>Implement and oversee infection control policies, ensuring a safe and healthy school environment, in line with Ministry of Health directives.</li><li>Monitor and manage outbreaks of contagious illnesses, providing guidance on prevention and control measures according to local public health guidelines.</li><li>Educate the school community on hygiene practices and disease prevention strategies, emphasizing practices recommended by the Ministry of Health in Kuwait.</li></ul><ol><li><b>Administrative and Operational Support:</b></li></ol><ul><li>Maintain accurate and up-to-date health records for all students and staff, ensuring compliance with Kuwaiti regulations.</li><li>Ensure compliance with Kuwait's Ministry of Health regulations concerning student health and safety.</li><li>Coordinate with local health authorities and healthcare providers to support the health needs of the school community.</li><li>Assist in the development and revision of health-related policies and procedures, ensuring they are aligned with Kuwaiti healthcare standards.</li></ul><ol><li><b>Training and Reporting:</b></li></ol><ul><li>Actively participate in professional development and training sessions relevant to school health services, with a focus on local healthcare practices.</li><li>Prepare and submit reports on health services, incidents, and trends as required by the Operations Supervisor and the Ministry of Health.</li><li>Maintain confidentiality and ensure that all health-related information is handled with the utmost discretion, in compliance with Kuwaiti privacy laws</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Soft Skills and Competencies:</b></p><ul><li><b>Problem Solving:</b> Ability to address and resolve health-related issues effectively within the cultural and regulatory framework of Kuwait.</li><li><b>Responsible and Professional Leadership:</b> Maintain a professional demeanor, led by example, and uphold the school's core values, with respect for local customs and regulations.</li><li><b>Outstanding Customer Service Skills:</b> Provide compassionate care and support to students, staff, and parents, fostering a nurturing school environment that respects Kuwaiti cultural values.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Responsibilities</b></p><p><br></p><p>•Drive growth of the production print and wide-format printer/plotter business within the assigned territory.</p><p>•Execute core sales strategies in alignment with the Sales Manager/General Manager, ensuring team accountability for achieving budgeted volume, revenue, and profitability targets.</p><p>•Lead, motivate, and develop a high-performing sales team by attracting, hiring, onboarding, coaching, and mentoring team members, with a strong focus on career development and performance improvement.</p><p>•Monitor sales activities and performance through regular CRM reviews, ensuring the team maintains the required level of customer engagement and business development activity.</p><p>•Develop and manage sales forecasts and plans across annual, quarterly, monthly, and weekly periods, ensuring accurate revenue projections and proactive corrective actions where required.</p><p>•Drive achievement of branch sales, revenue, volume, and profitability objectives, continuously identifying opportunities to maximize business performance.</p><p>•Manage the assigned account list in accordance with the Sales Incentive Compensation Plan (SICP), collaborating with the Sales Manager/General Manager on account allocation and related requirements.</p><p>•Build and maintain strong relationships with new and existing customers, while personally addressing and resolving escalated customer service issues to protect customer satisfaction and retention.</p><p>•Regularly evaluate sales organization productivity and effectiveness, implementing appropriate actions to improve performance, capabilities, and results.</p><p>•Assess individual team members’ strengths and development needs, providing targeted coaching, training, and performance recommendations to maximize their contribution.</p><p>•Conduct regular performance evaluations and establish clear expectations, goals, and development plans for the sales organization.</p><p><br></p><p>Job Requirements</p><p><b>Educational Qualifications</b></p><p>Education Degree</p><p>: Bachelor</p><p>Major</p><p>: Bachelor’s Degree or Diploma in Sales/ Marketing / IT / Engineering</p><p><b>Experience</b></p><p>Years of Experience</p><p>: 3 - 5 Years</p><p><br></p><p>Field of Experience</p><p><br></p><p>: • Proven sales experience within the office equipment or technical services sector, preferably with experience in the copier, production print, and wide-format printer/plotter industry.</p><p>• Demonstrated ability to lead, coach, and develop sales professionals by setting clear performance expectations, providing constructive feedback, and implementing targeted development plans to maximize individual and team performance.</p><p>• Strong commercial and business acumen, with a proven track record of managing sales performance with a clear focus on revenue growth, profitability, and bottom-line results.</p><p>• Demonstrated experience accurately forecasting sales and revenue and effectively managing sales operations within a high-growth business environment.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Skills</b></p><p><br></p><p>•Strong analytical, problem-solving, and project management skills, with the ability to assess information and make sound, timely decisions.</p><p>•Highly proactive and self-motivated, with a strong sense of initiative and a results-oriented approach to managing priorities and opportunities.</p><p>•Demonstrated adaptability and interpersonal effectiveness, with the ability to work successfully with diverse personalities, communication styles, and stakeholders.</p><p>•Strong judgment and decision-making capability, with the ability to evaluate alternatives and select practical and effective courses of action.</p><p>•Fluency in English; knowledge of spoken Arabic is an advantage.</p><p>Other Requirements:</p><p>•Valid Kuwait driving license is a must.</p><p><b>Other Requirements</b></p><p>Gender</p><p>: Any</p><p>Age</p><p>: 25 - 45 Years</p><p>Preferred Language</p><p>: Arabic, English</p><p>Duty Shift / Timings</p><p>: One Shift / 8:00 AM - 4:00 PM</p><p>Salary & Benefits</p><p>Salary</p><p>: Attractive Salary</p><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About The Client</b></p><p>A Kuwait-based organization operating within the food and beverage sector for more than a decade. Developing and managing a portfolio of restaurant concepts, the company oversees activities from concept development to daily operations, working across culinary, design, and operational functions to support consistent and structured business performance.</p><p><b>About The Role</b></p><p>The Senior CRM & Loyalty Lead is responsible for designing and managing customer loyalty and retention initiatives, including membership structures, reward mechanics, redemption rules, and customer benefits. This role owns digital customer engagement initiatives from a business/product side—covering roadmap, requirements, vendor coordination, testing, launch support, and ongoing improvements—while managing external UX/UI, development, CRM, loyalty, and technical partners. The role works closely with marketing, operations, finance, and branch teams to build customer segmentation and retention campaigns that are commercially sound, operationally realistic, and protective of brand equity.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>About You</b></p><p>Ideal candidate would have the following:</p><ul><li>Bachelor's Degree in any relevant field</li><li>5+ years in CRM, loyalty, app growth, digital product, e-commerce, delivery platforms, retail, or F&B commercial marketing</li><li>Hands-on experience with loyalty, rewards, customer retention, app adoption, or CRM campaigns</li><li>Strong understanding of customer frequency, retention, reward economics, margin impact, and campaign ROI</li><li>Experience managing external digital/product/technical partners</li><li>Ability to collaborate with UX/UI, app developers, POS, CRM, and marketing teams</li><li>GCC or Kuwait consumer market experience</li><li>Arabic and English proficiency preferred</li><li>Preferred backgrounds: CRM, loyalty, customer retention, or digital growth roles within F&B, retail, e-commerce, marketplaces, banking rewards, telecom rewards, or consumer membership programmes</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span>•</span></span><span><span>Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:</span></span><br><span><span>•</span></span><span><span>Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards</span></span><br><span><span>•</span></span><span><span>Ensure restaurant operating equipment is clean and in working order</span></span><br><span><span>•</span></span><span><span>Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy</span></span><br><span><span>•</span></span><span><span>Welcoming guests to the Restaurant, by using the Restaurant name</span></span><br><span><span>•</span></span><span><span>Inquiring if they have a reservation and noting it in the reservation book if they do</span></span><br><span><span>•</span></span><span><span>Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book</span></span><br><span><span>•</span></span><span><span>Being attentive to guest requests</span></span><br><span><span>•</span></span><span><span>Escort guests to their preferred table or reserved table and seat guests according to restaurant standards</span></span><br><span><span>•</span></span><span><span>Take telephone bookings and document in the Reservation book according to restaurant standards</span></span><br><span><span>•</span></span><span><span>Train wait staff and bus staff in hostess standards</span></span><br><span><span>•</span></span><span><span>Be attentive to guests and resolve their complaints where possible, reporting all incidents to your supervisor</span></span><br><span><span>•</span></span><span><span>Maintain responsibility of cleanliness of hostess stations</span></span><br><span><span>•</span></span><span><span>Maintain responsibility of cleanliness of all menus and drink menus</span></span><br><span><span>•</span></span><span><span>Assist with beverage service</span></span><br><span><span>•</span></span><span><span>Maintain detailed knowledge of menu, including daily specials</span></span><br><span><span>•</span></span><span><span>Ensure tables are cleared quietly and efficiently</span></span><br><span><span>•</span></span><span><span>Carry food and beverage trays in a safe manner to minimize breakages</span></span><br><span><span>•</span></span><span><span>Complete dockets accurately and clearly</span></span><br><span><span>•</span></span><span><span>Maintain current information on all general activities of the hotel</span></span><br><p><span><span><strong>Self-Management</strong></span></span></p><br><span><span>•</span></span><span><span>Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook </span></span><br><span><span>•</span></span><span><span>Comply with Company Grooming Standards </span></span><br><span><span>•</span></span><span><span>Comply with Time and Attendance Policies</span></span><br><span><span>•</span></span><span><span>Actively participate in training and development programs and maximize opportunities for self-development </span></span><br><p><span><span><strong><u>Customer Service</u></strong></span></span></p><br><span><span>•</span></span><span><span>Demonstrate service attributes in accordance with industry expectations and company standards including:</span></span><br><span><span>•</span></span><span><span>Being attentive to Guests</span></span><br><span><span>•</span></span><span><span>Accurately and promptly fulfilling Guests requests</span></span><br><span><span>•</span></span><span><span>Anticipate Guests needs</span></span><br><span><span>•</span></span><span><span>Maintain a high level of knowledge which affects the Guest experience</span></span><br><span><span>•</span></span><span><span>Demonstrating a ‘service’ attitude</span></span><br><span><span>•</span></span><span><span>Taking appropriate action to resolve guest complaints</span></span><br><span><span>•</span></span><span><span>Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers</span></span><br><p><span><span><strong><u>Health, Safety and Security</u></strong></span></span></p><br><span><span>•</span></span><span><span>Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety </span></span><br><span><span>•</span></span><span><span>Familiarise yourself with emergency and evacuation procedures</span></span><br><span><span>•</span></span><span><span>Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager</span></span><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role The In-House Collection Specialist is responsible for overseeing in-house debt collection activities and overseeing in-house collection juniors.</p><p>Responsibilities: Oversee daily soft collection calls and collection processes. Oversee contacting of autopay customers to update their profiles. Oversee the processing of autopay tickets including adding, removing, updating requests as well as overseeing complaints and directly intervening on escalated complaints. Guide and train the in-house collection juniors in all matters related to collection activities ensuring that these are dealt with in a professional and efficient manner. Coordinate with collection agencies and legal firms regarding specific escalated cases where necessary. Coordinate with concerned internal departments regarding collection activities. Establish relevant KPIs related to collection activities and review performance reports, tracking debt collection, understanding key pain points and recommending actionable solutions to the Collections Manager Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately. Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait. Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminate hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Ability to lead, inspire and motivate stakeholders towards a common goal</li><li>Ability to communicate, present and influence all levels of the organization</li><li>Strong expertise in debt collection and debt collection processes</li><li>Understanding of financial accounting and reporting</li><li>Ability to run deep dive financial analyses</li><li>Experience with analytics, financial dashboards and problem structuring</li><li>Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</li><li>Clear ability to understand the dynamics of financial data to extract relevant information</li><li>Experience working independently across a cross-functional team</li><li>Strong problem-solving skills and ability to identify and frame key issues</li><li>Excellent written and verbal communication skills</li><li>Ability to analyze a situation and produce creative, original and useful solutions</li><li>Experience designing KPIs, reports, dashboards</li><li>Strong understanding of telecommunications products, trends and technology markets</li><li>Education Level & Major: Bachelor's Degree required, master's in Finance, Accounting, Business, BI / Data Analyst or a related field</li><li>Years of Experience: +2</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b><u>Duties & Responsibilities include but not limited to:</u></b></p><p><b> </b></p><p>· To deliver an effective generalist HR service through efficient planning and execution of work processes.</p><p>· Participate in the formulation of objectives for personnel policies and procedures.</p><p>· Provide guidance and interpretation of HR policies, processes and procedures to the employees.</p><p>· To source, identify and select suitable candidates according to approved manpower planning (and also new Manpower Requisition), as per the agreed time levels and budgets.</p><p>· Assist with the recruitment process by identifying candidates, conducting reference checks and issuing employment contracts.</p><p>· Ensure proper onboarding for new hires and the necessary paperwork is completed promptly and accurately.</p><p>· Assist with all internal and external HR-related matters.</p><p>· Undertake tasks assigned around performance appraisal management. </p><p>· Manage the organization’s employee files.</p><p>· To act as a focal point for employee issues & deliver a specified level of HR service to the employees in accordance with Company policies, procedures.</p><p>· Coordinate with payroll team on matters related to leave, final settlements, and other matters.</p><p>· Prepare required reports as well as special reports as requested.</p><p>· Investigate complaints brought forward by employees.</p><p>· To document/record information, maintain files, process all paper work and to perform day to day administrative tasks</p><p>· Responsible for follow up of the insurance claims (life / Personal Accidents / Workmen’s Compensation).</p><p>· Additional tasks related to HR & Admin as assigned by your reporting supervisor</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p> </p><p> Educational Qualifications</p><p> Graduation in any discipline, MBA/ Post Graduate in HR/ Sales.</p><p> </p><p> Experience</p><p> 3-5 years in a similar role. Experience in Logistics favorable.</p><p> </p><p> Other Skills</p><p> Interpersonal skills, Planning skills-Project Management, Communication skills-Relationship Management & Networking, Negotiation Skills, MS Office.</p><p> </p><p> Language Skills</p><p> Speak read and write in English / Arabic added advantage.</p><p> </p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>Responsibility:<br>•<br>Lead and manage the SRE team to ensure effective monitoring, observability, and reliability practices across all digital channels.<br>•<br>Own and govern the Dynatrace platform, ensuring optimal utilization, standardization, and continuous improvement.<br>•<br>Define, implement, and evolve the observability strategy in alignment with business and technology goals.<br>•<br>Oversee monitoring operations for applications, infrastructure, and digital platforms (e.g., mobile apps and websites).<br>•<br>Ensure the development and standardization of dashboards, alerts, and business KPIs across all services.<br>•<br>Drive automation initiatives (e.g., auto-remediation, alert optimization, workflow automation) to improve efficiency and reduce manual effort.<br>•<br>Ensure full observability coverage for all new services, features, and system integrations.<br>•<br>Lead performance monitoring and optimization efforts to enhance system stability and user experience.<br>•<br>Oversee integrations between monitoring tools and other enterprise systems.<br>•<br>Establish and enforce best practices, standards, and governance for monitoring and incident management.<br>•<br>Ensure effective root cause analysis (RCA) practices and follow-up actions to prevent recurrence.<br>•<br>Monitor and report on system performance, availability, and reliability metrics.<br>•<br>Ensure proactive identification of risks, issues, and performance bottlenecks.<br>•<br>Validate and approve monitoring configurations, alerting strategies, and dashboard designs.<br>•<br>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies, Group policies and report any information/physical security breaches, non-compliance gaps or incidents to the supervisor/manager immediately<br>•<br>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait<br>•<br>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminates hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activities to all youth .<br>What We Need From You<br>Skills:<br>•<br>Manage team workload, priorities, and resource allocation to ensure service reliability and operational efficiency.<br>•<br>Provide technical guidance, coaching, and mentorship to team members.<br>•<br>Set performance objectives and conduct regular evaluations for team members.<br>•<br>Collaborate with development, infrastructure, and business teams to ensure alignment and effective communication.<br>•<br>Operating Systems & Infrastructure Awareness<br>•<br>Troubleshooting & Root Cause Thinking<br>•<br>Intermediate - Networking background<br>•<br>Intermediate - Programming and development (Java script, React, React Native etc.)<br>•<br>Intermediate - SQL/ PLSQL<br>Education Level & Major: Bachelor s degree in Computer Science, Information Technology, Software Engineering, or a any related field.<br>About Application Process<br>If you meet the criteria and you are enthusiastic about the role, we would welcome your application.<br>To<br>complete the application you would need the following document(s):<br>• Resume/CV<br>• Passport-size photograph<br>• Highest Education Qualification<br>• Copy of Civil ID/Passport<br>Apply for This Vacancy<br>Back<br></div></section>
<p>Urgent openings for "Production Supervisor Experience in Sockets & Switches Manufacturing Kuwait Location!!!</p><p>Dear Candidates, Greetings from AMExemplar Services!!!</p><p>We have openings for our prestigious client in Kuwait; they have openings for Production Supervisor Experience in Sockets & Switches Manufacturing Kuwait Location PLEASE NOTE:-</p><p>1) CANDIDATES SHOULD HAVE EXP AS PRODUCTION SUPERVISOR IN SOCKETS & SWITCHES MANUFACTURING INDUSTRY.</p><p>If interested, please send CV & documents on EMAIL_ADDRESS</p><p>Please provide below details:-</p><p>Current Company:-</p><p>Current Location:-</p><p>Current Salary:-</p><p>Expected Salary:-</p><p>Total years of Exp:-</p><p>No of yrs exp as per below job description:-</p><p>No of years Gulf Exp:-</p><p>Notice Period:-</p><p>Passport number:-</p><p>Passport Expiry date:-</p><p>Highest Qualifications:-</p><p>Date of Birth:-</p><p>Age:-</p><p>Below is the open positions:</p><p>A) Production Supervisor</p><p>1) Diploma / Degree.</p><p>2) Minimum 3 years of experience as Production Supervisor.</p><p>3) Experience in Electrical products manufacturing is mandatory</p><p>4) Must have experience in Wiring devices (Sockets & Switches) manufacturing.</p><p>5) MCB, MCCB, and RCCB manufacturing.</p><p>6) Leadership, Team Management & Strong Communication Skills.</p><p>7) Ability to train, guide and develop team members effectively.</p><p>Please inform your friends & colleagues for the same.</p><p>Warm Regards,</p><p>Vinayak Thakkar - Assistant Manager - Recruitment AMExemplar Services</p><p>Branches: - Surat (HO) | Navi Mumbai | Oman | UAE</p><p>Mobile: - PHONE_NUMBER</p><p>Email id: - EMAIL_ADDRESS</p><p>Website: - www.exemplarworld.com</p><p><strong>Desired Candidate Profile</strong></p><p>1) Diploma / Degree.</p><p>2) Minimum 3 years of experience as Production Supervisor.</p><p>3) Experience in Electrical products manufacturing is mandatory</p><p>4) Must have experience in Wiring devices (Sockets & Switches) manufacturing.</p><p>5) MCB, MCCB, and RCCB manufacturing.</p><p>6) Leadership, Team Management & Strong Communication Skills.</p><p>7) Ability to train, guide and develop team members effectively.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Skills and Behavioral Competencies</b></p><p><b>Communication:</b></p><ul><li> Effective verbal and written communication skills.</li><li>Effective communication with others (co-workers, supervisors, and other departments) through providing and exchanging information.</li></ul><p><b>Key Abilities and Skills:</b></p><ul><li>Knowledge of electricity and electronics.</li><li>Ability to assist with the repair and maintenance of electrical equipment.</li><li>Ability to read and interpret basic electrical drawings and schematics.</li><li>Ability to use electrical tools, equipment, and instruments safely.</li><li>Familiarity with the nature of work and the equipment and tools used in the company.</li><li>Manual skills.</li><li>Proficiency in work, and speed in performing assigned tasks.</li><li>Strong physical skills to stand for long hours during work.</li><li>Good skills in using tools and equipment.</li><li>Ability to work in a noisy and busy environment.</li><li>Adherence to all safety precautions.</li><li>Attention to detail and accuracy.</li><li>Knowledge of safety and quality requirements.</li><li>Ability to work effectively under pressure.</li><li>Good teamwork and communication skills.</li><li>Commitment to safety procedures and company policies.</li><li>Ability to maintain company property and confidentiality.</li></ul><p><b>Languages:</b></p><p>• Ability to communicate in <b>Arabic or English</b>, at least at a conversational level.</p><p><b>Responsibilities and Duties</b></p><p>• Assist in all work related to electrical installations that occur on machinery and production lines.</p><ul><li>Assist in monitoring the performance and condition of electrical equipment and machinery in the production department and report any potential faults or improper use of this machinery to the direct supervisor.</li><li>Follow all instructions and work procedures provided by the direct supervisor.</li><li>Prepare the required tools, equipment, materials, and instruments for inspection, maintenance, and repair activities.</li><li>Perform routine inspections and assist with preventive maintenance of electrical equipment and machinery.</li><li>Coordinate with relevant departments to ensure the availability of required spare parts and materials.</li><li>Apply all workplace health and safety rules and procedures during maintenance activities.</li><li>Coordinate with other maintenance teams involved in electrical maintenance and repair work.</li><li>Assist in maintaining and repairing control and operating systems, including control panels, measuring instruments, and control devices.</li><li>Assist in maintaining and repairing electrical distribution systems, including transformers and electrical switches.</li><li>Assist with the installation, testing, and commissioning of new electrical equipment.</li><li>Prepare technical reports related to maintenance and repair activities.</li><li>Maintain professional ethics and prioritize the company's interests.</li><li>Perform any other duties within the scope of the position as assigned by the supervisor.</li></ul><p><b>Required Skills & Competencies</b></p><ul><li>Basic knowledge of electrical and electronic systems.</li><li>Ability to assist with the repair and maintenance of electrical equipment.</li><li>Ability to read and understand basic electrical drawings and schematics.</li><li>Ability to use electrical tools, equipment, and instruments safely.</li><li>Good understanding of the company's electrical equipment and machinery.</li><li>Good manual and practical skills.</li><li>Ability to perform assigned tasks efficiently and accurately.</li><li>Ability to stand for extended periods and work in noisy environments.</li><li>Strong attention to detail and accuracy.</li><li>Knowledge of workplace safety and quality requirements.</li><li>Ability to work effectively under pressure.</li><li>Good teamwork and communication skills.</li><li>Commitment to safety procedures and company policies.</li><li>Ability to maintain company property and confidentiality.</li></ul><p><b>Language Requirements:</b></p><ul><li>Ability to communicate in <b>Arabic or English</b>, at least at a conversational level.</li></ul><p><b>Educational Qualifications:</b></p><ul><li>Technical Diploma in <b>Electrical Engineering or Electrical Maintenance</b>.</li><li><b>High School Diploma</b>.</li></ul><p><b>Experience:</b></p><ul><li><b>Fresh Graduate</b>.</li><li><b>3 years of experience</b>.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Job Summary</p><p>Responsible for assisting the electrical maintenance team with the inspection, installation, maintenance, and repair of electrical equipment, machinery, production lines, control systems, and electrical distribution systems. The role supports preventive maintenance activities and ensures compliance with safety and quality standards.</p><p>Key Responsibilities</p><ul><li>Assist with electrical wiring and installation work on machinery and production lines.</li><li>Assist in monitoring the performance and condition of electrical equipment and machinery in the production department.</li><li>Report any potential faults, equipment malfunctions, or improper use of machinery to the direct supervisor.</li><li>Follow all instructions and work procedures provided by the direct supervisor.</li><li>Prepare the required tools, equipment, materials, and instruments for inspection, maintenance, and repair activities.</li><li>Perform routine inspections and assist with preventive maintenance of electrical equipment and machinery.</li><li>Coordinate with relevant departments to ensure the availability of required spare parts and materials.</li><li>Apply all workplace health and safety rules and procedures during maintenance activities.</li><li>Coordinate with other maintenance teams involved in electrical maintenance and repair work.</li><li>Assist in maintaining and repairing control and operating systems, including control panels, measuring instruments, and control devices.</li><li>Assist in maintaining and repairing electrical distribution systems, including transformers and electrical switches.</li><li>Assist with the installation, testing, and commissioning of new electrical equipment.</li><li>Prepare technical reports related to maintenance and repair activities.</li><li>Maintain professional ethics and prioritize the company's interests.</li><li>Perform any other duties within the scope of the position as assigned by the supervisor.</li></ul><p>Required Skills & Competencies</p><ul><li>Basic knowledge of electrical and electronic systems.</li><li>Ability to assist with the repair and maintenance of electrical equipment.</li><li>Ability to read and understand basic electrical drawings and schematics.</li><li>Ability to use electrical tools, equipment, and instruments safely.</li><li>Good understanding of the company's electrical equipment and machinery.</li><li>Good manual and practical skills.</li><li>Ability to perform assigned tasks efficiently and accurately.</li><li>Ability to stand for extended periods and work in noisy environments.</li><li>Strong attention to detail and accuracy.</li><li>Knowledge of workplace safety and quality requirements.</li><li>Ability to work effectively under pressure.</li><li>Good teamwork and communication skills.</li><li>Commitment to safety procedures and company policies.</li><li>Ability to maintain company property and confidentiality.</li></ul><p>Language Requirements</p><ul><li>Ability to communicate in <b>Arabic or English</b>, at least at a conversational level.</li></ul><p><b>Educational Qualifications:</b></p><ul><li>Technical Diploma in <b>Electrical Engineering or Electrical Maintenance</b>.</li><li><b>High School Diploma</b>.</li></ul><p><b>Experience:</b></p><ul><li><b>Fresh Graduate</b>.</li><li><b>3 years of experience</b>.</li></ul><p><br></p></div>
<p>Installs and maintains low-voltage (480/277, 600 volts) and below (50/60 HZ) single and multi-phase power wiring. Installs feeder and branch circuits including conduit, service wire, fuse and breaker panels, switches, outlets, junction and outlet boxes, lighting fixtures, splices, connectors, and ground wiring for red and black installations. Ensures that the material used, and workmanship meets the requirements of the applicable technical and safety standards. Provide detailed reports on equipment s failures maintenance requirements and lifecycle replacements. Respond to service calls and preventive maintenance inspections orally or in writing through computerized maintenance management system (CMMS) regarding malfunctioning/inoperable equipment. Use US Army quality assurance procedures to ensure that the material used, and workmanship meet the requirements of the applicable DoD and military specifications, criteria, procedures, and technical/safety standards. Provide electrical design input to engineering installation plans and Engineering Change Proposals (ECP). Provide 24-hour 7-day quick reaction technical support to mission critical equipment s. Performs power quality measurements on the commercial and technical power of the facility and plans actions for correction of any deficiencies. Supports US Army systems on site whenever and wherever deployed. Available to deploy to other countries and/or theaters to perform quick reaction technical support to US forces worldwide military contingency missions and requirements in potentially hazardous work environments. Able to maneuver in small spaces and lift up to 50lbs.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree and 3 plus years of experience or College, Vocational School, or High School diploma or equivalent and a combination of 10 years education and experience leading to licensure as a Master Electrician, or equivalent licensure or certification at a state level; or 12 years experience in an equivalent Military Electrician training/certification. US Citizen with an active TS/SCI is required. Must have knowledge of and experience in developing solutions to unique security requirements inherent with US Top Secret Sensitive Compartmented Information Facilities (SCIF) and their classified operations, including classified data processing protection.</p><p>Experience in the management of an operational military unit/activity or civilian equivalent is required. Experience leading planning charrettes, working with DoD clients, and presenting to and engaging with military leadership.</p>
<p>To diagnose vehicle faults and perform repairs in accord with instructions provided by Workshop Supervisor. To perform work according to the target times, to achieving productivity, and standards of the Company. Job Responsibilities: Road test and advice the technician on any fault found or any remedial work required. Inspect each vehicle for additional work requirements. Secure approval from the Workshop Supervisor for parts replacement, and/or additional work which may be required. Notify Workshop Supervisor ahead of time if the job completion deadline cannot be achieved. Maintain control of replaced parts in accord with company procedures warranty control, bagging if customer pay, core returns and scrap. Exercise care of customer s vehicles, utilizing covers and mats to avoid soiling the vehicle interior. Inspect for unreported damage or personal articles and advise supervisor of irregularities. Create effective use of special tools and equipment to improve work quality and productivity. Maintain thorough and current product knowledge, reading manufacturers technical publications. Maintain relationships with customers by meeting and exceeding their potential. Assist in maintaining work area in a clean condition. Use safety equipment provided by the Company and notify supervisor of unsafe practices observed in the workshop Performing any other tasks as assigned by his/her direct Manager</p><p><strong>Desired Candidate Profile</strong></p><p>Education Degree or Diploma in Mechanical / Technical Engineering or ITI Experience: Minimum 3-4 years of experience within Similar role in Automotive sector. Knowledge & Skills: Knowledge of auto electrical and auto-mechanical parts and auto-components. Good communication and organizational skills Ability to work under pressure Problem solving skills Strong customer handling skills Knowledge of computer literacy and workshop operating procedures. Salary & Benefits Salary: Attractive Salary Other Benefits: Incentives Apply</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Long Description <br><br>Job Summary <br></span><p>Senior Call Center Agent is responsible for responding to customer calls and providing a positive, efficient customer experience and ensuring high customer satisfaction. Also, supporting the Team Leader in monitoring, coaching and training of the call center agents. </p><br>
<br><br>Job Responsibilities <br><p>• Support and provide superior service via phones, e-mails and chat as a receiver and caller.<br>
• Use questioning and listening skills that support effective telephone communication.<br>
• Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.<br>
• Understand the impact of attitude in handling calls professionally.<br>
• Effectively deal with job stress, angry callers, and upset customers.<br>
• Minimizing customers’ and Safat Home escalated complaints through providing professional service & support for individual and B2B customers.<br>
• Ensure proper escalation to any unresolved complaint, to avoid any delay in progressing and resolving customers reported complaints.<br>
• Use the most appropriate way to communicate with different behavior types on the telephone.<br>
• Escalate cases that require intervention by Team Leaders or Supervisor.<br>
• Apply the elements of building positive rapport with different types of customers over the phone.<br>
• Apply the proper telephone etiquette to satisfy various customer situations.<br>
• Apply appropriate actions to effectively control a telephone call.<br>
• Identify voice skills and how to enhance a good telephone presentation.<br>
• Display ownership to additional tasks as demanded by superiors and meet commitment to customers.<br>
• Display Time flexibility towards shifts as per work floor requirements.<br>
• Handling escalations cases and angry customers calls.<br>
• Responsible for leading the shift during team leader absence.<br>
• Responsible for new Call Center Agent training. <br>
• Handling the back office tasks (Departments communications, Suppliers communications) <br>
</p><br>
<br><br>Candidate Requirements <br><p>• Must possess excellent communications skill, proven problem solving and analysis skills.<br>
• A good knowledge of Electronic devices and related technology.<br>
• Minimum one year of related experience in the field of (Call center, Customer care, Customer service, Telemarketing/Telesales).<br>
• Need a good understanding of Productivity software (Windows OS, Spreadsheets, MS-office).<br>
• Good command in English / Arabic Language.<br>
• “Preferable”. Technical literature and Technology oriented to talk at the right level with customers.<br>
</p><br>
<br><br>Education <br><br><br>
</div>