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<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p> <p>OR</p> <p> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Profitability</strong> </p> <p> Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer.</p> <p> Analyzes service issues and identifies trends.</p> <p> Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</p> <p> Works with hotel management team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution.</p> <p> </p> <p> <strong>Managing Revenue Goals</strong> </p> <p> Monitors hotel operations sales performance against budget.</p> <p> Reviews reports and financial statements to determine hotel operations performance against budget.</p> <p> Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses.</p> <p> Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.</p> <p> </p> <p> <strong>Leading Operations and Department Teams</strong> </p> <p> Champions the brand s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.</p> <p> Develops systems to enable employees to understand guest satisfaction results.</p> <p> Communicates a clear and consistent message regarding departmental goals to produce desired results.</p> <p> </p> <p> <strong>Managing the Guest Experience</strong> </p> <p> Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</p> <p> Responds to and handles guest problems and complaints.</p> <p> Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</p> <p> Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.</p> <p> </p> <p> <strong>Managing and Conducting Human Resources Activities</strong> </p> <p> Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</p> <p> Ensures employees are treated fairly and equitably.</p> <p> Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).</p> <p> Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</p> <p> Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</p> <p> Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</p> <p> Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p> <p> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</p> <p> Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.</p> <p> Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.</p> <p> </p> </div> <div> </div> <p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About this role</b></p><br><span>About this role</span><p><span>The Aladdin Client Engagement (ACE) group manages strategic technology partnerships with Aladdin clients globally. ACE serves as the senior, trusted interface between clients and the Aladdin business, with accountability for value delivery, platform adoption, and long-term commercial outcomes.</span></p><br><p><span>This is a highly visible, client-facing role supporting Tier-1 Middle East institutions, including large asset owners and institutional investors. The successful candidate will act as a trusted partner to client stakeholders, build strong and durable relationships across business and functional teams, and develop a detailed understanding of each institution's priorities, challenges, and evolving needs. Through proactive engagement and consistent follow-through, they will help clients realize measurable value from Aladdin, eFront, and WPS across their Public and Private Markets investment lifecycles.</span></p><br><span>Your Team</span><p><span>As part of one of BlackRock's fastest-growing businesses, you will join a team focused on helping institutional investors maximize value from their investment technology ecosystem. The team works closely with clients across investments, risk, operations, technology, and data functions, partnering with product, engineering, transformation, and commercial teams to deliver measurable outcomes. This role offers the opportunity to work directly with some of the most sophisticated asset owners and institutional investors in the Middle East while contributing to the growth of the Aladdin business.</span></p><br><span>Your Role and Impact</span><p><span>You will help manage important elements of the front-to-back client relationship, building trusted partnerships with key stakeholders and ensuring client priorities are understood and acted upon across BlackRock. Through a combination of investment lifecycle knowledge, consultative problem solving, and disciplined execution, you will help drive adoption, value realization, and long-term relationship success. You will serve as a critical link between clients and internal teams, translating client objectives into actionable plans and coordinating execution across multiple stakeholders.</span></p><br><span>Your Responsibilities</span><ul><li><span>Build and maintain trusted client relationships, developing a deep understanding of client objectives, stakeholder dynamics, priorities, risks, and opportunities while ensuring strong relationship health and execution discipline.</span></li><li><span>Lead preparation for governance reviews and strategic engagements, using client insights to support platform adoption, renewals, and growth opportunities.</span></li><li><span>Drive value delivery across Public and Private Markets by applying a consultative approach, executing adoption initiatives, monitoring progress, and ensuring measurable business outcomes.</span></li><li><span>Partner with product, engineering, transformation, and support teams to represent client needs, coordinate delivery, and manage risks and escalations effectively.</span></li><li><span>Contribute to team excellence through knowledge sharing, best-practice development, and support of junior team members.</span></li><li><span>Support regional growth initiatives by representing Aladdin solutions with institutional investors and bringing client and market insights back into the business.</span></li></ul><span>Your Experience</span><ul><li><span>6+ years of experience within financial services, financial technology, consulting, or institutional investing, with a proven ability to build trusted client relationships and deliver exceptional client service.</span></li><li><span>Knowledge of Public and Private Markets operating models, workflows, data, and technology across the investment lifecycle, with the ability to develop broader front-to-back expertise.</span></li><li><span>Demonstrated experience managing client deliverables, projects, or cross-functional workstreams involving multiple stakeholders.</span></li><li><span>Strong communication, presentation, and problem-solving skills, with the ability to adapt messaging across business, technology, and executive audiences.</span></li><li><span>High personal accountability, sound judgment, curiosity, and resilience, including proactive risk identification and escalation.</span></li><li><span>Familiarity with Aladdin, eFront, WPS, Microsoft Dynamics, or similar investment technology and relationship management platforms.</span></li><li><span>Professional certifications such as CFA, CAIA, FRM, or project management certifications are advantageous; fluency in English is required and Arabic is beneficial.</span></li></ul><span>What We Offer</span><ul><li><span>A high-impact role within a fast-growing business, with meaningful responsibility and clear opportunities to broaden client ownership over time.</span></li><li><span>Direct exposure to some of the most sophisticated institutional investors in the Middle East.</span></li><li><span>Regular interaction with regional leaders, alongside structured opportunities to deepen your investment, technology, consulting, and commercial skill set.</span></li><li><span>A performance-driven, collaborative culture focused on delivering exceptional client outcomes.</span></li></ul><span>Who Are Our Clients?</span><p><span>Institutional investors across the Asset Manager and Asset Owner segments.</span></p><br><p><span>The Aladdin platform serves as a cornerstone of the investment operating model for many of the world's leading investors. Within the Value Delivery team, we partner with clients across Investments, Risk, Technology, Operations, and Data functions to help them maximize value from their technology ecosystem. Our commitment extends beyond software delivery, combining deep domain expertise, strategic partnership, and exceptional client service to support long-term client success.</span></p><br><p><b>Our benefits</b></p><br><p>To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.</p><br><p><b>Our hybrid work model</b></p><br><p>BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.</p><br><p><b><br>Guidance on AI use for candidates</b></p><br><br><p>At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided <span><b>guidance</b></span>&nbsp;on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.<br></p><br><br><p><b>About BlackRock</b></p><br><br><p>At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.&nbsp; Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.</p><br><br><p>This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.</p><br><br><p>To learn more about BlackRock, please visit <span><u>Careers.BlackRock.com</u></span>. We also encourage you to get to know us on <span><u>LinkedIn</u></span>, <span><u>Instagram</u></span>, <span><u>YouTube</u></span>, <span><u>X</u></span>, and <span><u>TikTok</u></span>.</p><br><br><p><span>BlackRock is proud to be an Equal Opportunity Employer.&nbsp; We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.</span></p><br> </div>

<p>Position Summary The Administrative Coordinator serves as the primary point of contact for the Office of the Vice President and Assistant Vice President (AVP) Finance &amp; Administration. Stationed at the front desk of the administrative offices, the role is responsible for managing daily office operations, receiving and directing visitors, and coordinating communications across departments under the Finance &amp; Administration sector. The position requires a professional demeanor, strong organizational skills, and the ability to manage multiple priorities while maintaining confidentiality and a welcoming office environment. Key Responsibilities Front Desk and Visitor Management Serve as the first point of contact for visitors, staff, and external guests entering the administrative offices. Greet and assist visitors in a professional manner, ensuring they are properly logged, directed, or escorted to their meetings. Manage access to the administrative offices, ensuring adherence to institutional security and visitor policies. Coordinate meeting room bookings, ensure availability, and prepare spaces for appointments and discussions. Maintain a tidy, organized, and professional front desk and reception area at all times. Administrative Support Provide administrative and logistical support to the VP and AVP, including scheduling, document preparation, and follow-up on assigned tasks. Prepare and process correspondence, reports, memos, and circulars as required. Coordinate logistics for meetings, high-level visits, and official functions. Maintain an organized filing and documentation system for the VP s office, both in physical and electronic formats. Draft meeting minutes, circulate action items, and monitor completion of assigned deliverables. Support the tracking and coordination of departmental submissions for review and approval. Coordination and Communication Serve as the communication link between the VP s office and departments under the Finance &amp; Administration sector Handle general inquiries and direct them appropriately to relevant departments or staff. Ensure professional and timely communication across all levels of the institution. Coordinate with other administrative offices and units to support operational efficiency and smooth information flow. Work Conditions This is a full-time, on-site role based at the front desk of the administrative offices. The position requires continuous presence during working hours to receive visitors and manage office access. May occasionally involve extended hours during official events, meetings, or institutional functions.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications</strong><br>Bachelor’s degree in Business Administration, Management, or a related field preferred.<br>Minimum of 6 8 years of administrative or office coordination experience, ideally within a higher education or corporate environment.<br>Excellent interpersonal and customer service skills with professional appearance and demeanor.<br>Strong organizational and multitasking abilities with keen attention to detail.<br>Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).<br>Fluency in English and Arabic.</p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a front office supervisor, you’re not just supervising daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Supervise front office team:</strong> Lead team members in performing all front office procedures, ensuring smooth check-ins, check-outs, and guest service delivery.</li> <li><strong>Lead day-to-day team operations:</strong> Create team schedules, assign tasks, lead pre-shift meetings, and provide training, guidance, and in-the-moment feedback.</li> <li><strong>Lead guest issue resolution:</strong> Respond to guest inquiries and concerns directly while supporting team members in handling complex or escalated issues.</li> <li><strong>Manage lobby flow:</strong> Monitor guest traffic in the lobby and adjust team coverage in real time to maintain service efficiency.</li> <li><strong>Manage special projects:</strong> Lead department initiatives or ad-hoc assignments.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<p>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration through conceptualization to realization of planning, design or project delivery in the built and natural environments. For over 60 years we ve led with vision, contributing to many of the world s most ambitious projects, iconic places, remarkable experiences and prosperous communities. As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51 st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey. We invite you to join us. Why? When you join KEO, you ll discover more than just a job you ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</p><p>Our newest opportunity is for a talented Safety Officer to join our team and work on a prestigious government sector project in Kuwait City, Kuwait . You will be responsible for being on the front line of the safety program that keeps our clients project adhering to the strictest of measures related to the safety for all individuals involved with the program of works. We envisage success in this role to include;</p><ul><li>Monitoring and enforcing standards of safety in compliance with KEO s Health and Safety Management System and Client requirements.</li><li>Reviewing and inspecting work areas determining potential occurrence of safety hazards.</li><li>Observing and ensuring staff on site always; wear personal protective equipment, use hard hats and protective footwear, operate construction equipment in a safe manner and follow KEO s safety policies.</li><li>Conducting daily inspections of the projects to ensure compliance and where applicable make recommendations for change.</li><li>In case of emergency determining and investigating the cause of the accident, establish a report and provide recommendation(s) to prevent future occurrences.</li><li>Developing and implementing safety policies needed to reduce accident-related costs.</li><li>Regulating set policies soliciting input from managers and workers.</li><li>Providing training to KEO staff on safety as per OSHA requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this dynamic opportunity, we envision that your career journey to date will include 10+ years work experience partnered with a Degree/Diploma in a relevant Safety or Engineering field. Chartered status with NEBOSH Certificate (or equivalent) is highly regarded as are safety certifications related to the construction sector that are issued by recognised bodies (Working at Height, Confined Spaces, Fire Fighting, First Aid etc.). As the role will involve periods of time on active construction sites dealing with 3rd parties, multi-lingual candidates will be highly regarded.</p><p><strong>Project Experience:</strong> Proven experience in mixed-use developments that combine commercial buildings, malls, infrastructure, waterfront/public realm, and marine or marina works. Candidates with a combination of these project types will be preferred</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>YOUR DAY-TO-DAY</strong></span></span></p><br><span><span>•</span></span><span><span>Greet all guests, visitors, and VIPs warmly and professionally as they arrive or depart the hotel.</span></span><br><span><span>•</span></span><span><span>Open doors, assist with luggage, and provide direction or escort to the reception or appropriate areas.</span></span><br><span><span>•</span></span><span><span>Coordinate with Bellmen and the Front Office team to manage guest arrivals and departures efficiently.</span></span><br><span><span>•</span></span><span><span>Assist with hailing taxis, arranging transportation, and directing traffic in front of the hotel to ensure smooth flow.</span></span><br><span><span>•</span></span><span><span>Provide information on hotel facilities, services, and local attractions with confidence and accuracy.</span></span><br><span><span>•</span></span><span><span>Maintain a strong presence at the main entrance, upholding the hotel’s image and security protocols at all times.</span></span><br><span><span>•</span></span><span><span>Monitor and manage the cleanliness and appearance of the entrance, driveway, and lobby areas.</span></span><br><span><span>•</span></span><span><span>Anticipate guest needs and respond promptly to guest requests, inquiries, or concerns.</span></span><br><span><span>•</span></span><span><span>Assist with handling packages, deliveries, and special guest arrangements as needed.</span></span><br><span><span>•</span></span><span><span>Support the Front Office and Concierge teams during busy periods with a proactive, can-do attitude.</span></span><br><span><span>•</span></span><span><span>Maintain detailed knowledge of hotel events, VIP arrivals, and guest preferences.</span></span><br><span><span>•</span></span><br><p><span><span><strong>RESPONSIBLE BUSINESS</strong></span></span></p><br><span><span>•</span></span><span><span>Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked</span></span><br><span><span>•</span></span><span><span>Maintain a willingness to please attitude and give undivided attention to any approaching guest</span></span><br><span><span>•</span></span><span><span>Be familiar with the layout of the hotel and memorize the preferred route for escorting guests</span></span><br><span><span>•</span></span><span><span>Room the guest in accordance with hotel standards</span></span><br><span><span>•</span></span><span><span>Be familiar with the lift workings and emergency stairs.</span></span><br><span><span>•</span></span><span><span>Provide information to guests about the hotel facilities and services</span></span><br><span><span>•</span></span><span><span>Keep the lobby clean and tidy, informing the Concierge or Bell Captain if it needs major cleaning Maintain a well-groomed hair style and wear clean, shiny well-polished shoes and a neat uniform while on duty</span></span><br><span><span>•</span></span><span><span>Keep the baggage room clean and in order before going off duty on each shift</span></span><br><span><span>•</span></span><span><span>Upon arrival of newspaper, prepare them and deliver them to guest rooms as assigned by the Bell Captain</span></span><br><span><span>•</span></span><span><span>Use the Duty Log to document matters of importance</span></span><br><span><span>•</span></span><span><span>Operate Communicates equipment</span></span><br><span><span>•</span></span><span><span>Arrange transport and coordinate luggage</span></span><br><span><span>•</span></span><span><span>Manage the key system securely.</span></span><br><span><span>•</span></span><br><p><span><span><strong>ACCOUNTABILITY</strong></span></span></p><br><p><span><span>Demonstrate service attributes in accordance with industry expectations and company standards including:</span></span></p><br><span><span>•</span></span><span><span>Being attentive to Guests</span></span><br><span><span>•</span></span><span><span>Accurately and promptly fulfilling Guests requests</span></span><br><span><span>•</span></span><span><span>Anticipate Guests needs</span></span><br><span><span>•</span></span><span><span>Maintain a high level of knowledge which affects the Guest experience</span></span><br><span><span>•</span></span><span><span>Demonstrating a „service‟ attitude</span></span><br><span><span>•</span></span><span><span>Taking appropriate action to resolve guest complaints</span></span><br><span><span>•</span></span><span><span>Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers</span></span><br><br> </div>

<p><h4>Description</h4> <p>Apt Resources is seeking a skilled and motivated Restaurant Captain to manage front-of-house operations at a prestigious dining establishment in Dubai. This role is ideal for a hospitality professional who excels in delivering exceptional service and maintaining high standards in a vibrant, multicultural environment.</p> <p>As the Restaurant Captain, you will be responsible for supervising the service team, ensuring smooth dining experiences, and maintaining effective communication between the kitchen and front-of-house staff. You will play a vital role in elevating customer satisfaction and supporting operational excellence.</p> <h4>Responsibilities</h4> <ul> <li>Lead and supervise front-of-house staff to provide outstanding guest service.</li> <li>Manage seating arrangements and reservations efficiently to optimize dining flow.</li> <li>Handle guest inquiries, concerns, and feedback with professionalism and tact.</li> <li>Coordinate with kitchen and bar teams to ensure timely and accurate service.</li> <li>Maintain high standards of cleanliness, presentation, and safety in the dining area.</li> <li>Train and mentor team members to adhere to service protocols and company policies.</li> <li>Monitor inventory related to service items and communicate needs to management.</li> <li>Prepare regular reports on service performance and guest satisfaction.</li> </ul> <h4>Requirements</h4> <ul> <li>Proven experience as a Restaurant Captain or similar supervisory role in the hospitality industry.</li> <li>Strong leadership and interpersonal skills.</li> <li>Excellent knowledge of food and beverage service standards.</li> <li>Ability to multitask and work effectively under pressure in a fast-paced environment.</li> <li>Exceptional communication skills in English; additional language skills are a plus.</li> <li>Flexible availability to work various shifts including evenings, weekends, and holidays.</li> <li>Familiarity with Dubai’s hospitality standards and multicultural guest expectations is preferred.</li> <li>Hospitality-related certification or degree is advantageous.</li> </ul> <h4>Benefits</h4> <p>As per the market standards.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Purpose</b></p><p>To serve as the primary operational face of The English School, managing front-facing parent relations, student logistics, transportation networks, and the live administration of Ministerial document management and translation across Pre-prep, Prep, and Upper School tiers.</p><p>Key Responsibilities</p><p><br></p><ol><li><b>Front of House &amp; Customer Service</b></li></ol><ul><li>Demonstrate excellent Front of House flexibility by serving as the first line of response for diverse campus queries, utilising a proactive approach to assist stakeholders&nbsp;</li><li>Maintain a professional front-of-house greeting environment at the main reception desk.</li><li>Provide the vital first line of response to diverse daily campus issues, assessing situations efficiently and utilising a proactive approach to assist stakeholders, backed by the full support and expertise of the wider school administration.</li><li>Welcome and screen parents, visitors, contractors, and inspectors in strict accordance with the school’s safeguarding policies and gate access control measures.</li><li>Manage the immediate administrative response to late arrivals and early collections across all three school levels, ensuring accurate entry logs are maintained.</li><li>Leads on All pupil registration and data collection on a daily basis.&nbsp;</li></ul><p><br></p><ol><li><b>Transport &amp; Bus Operations Logistics </b></li></ol><ul><li>Manage the daily administration of the school’s student transport network, updating manifests, and serving as the direct liaison for the external bus vendor's coordinators.</li><li>Resolve real-time logistical issues, including routing changes, traffic delays, and breakdown communication protocols.</li><li>Serve as the immediate telephonic and face-to-face contact point for parents regarding operational transportation queries.</li></ul><p><br></p><ol><li><b>Contextual Arabic-to-English Translation </b></li></ol><ul><li>Deliver contextual translation of official ministerial decrees, Arabic circulars, and incoming government inspection directives into professional English for the Senior Leadership Team (SLT).</li><li>Draft the school's formal Arabic documentation, letters, and regulatory appeals, ensuring total legal and linguistic alignment with local Kuwaiti frameworks.</li><li>Maintain a secure, meticulously archived central archive of all translated materials.</li></ul><p><br></p><ol><li><b>Core Administrative Redundancy &amp; Cover</b></li></ol><ul><li>Maintain absolute proficiency in core student information databases (iSAMS/Odoo) and school operating platforms to guarantee seamless front-desk cover during peak morning/afternoon rushes or colleague absences.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Bilingual Fluency &amp; Contextual Translation:</b> Translate complex Arabic ministerial decrees, circulars, and legal letters into professional English, ensuring complete alignment with Kuwaiti regulatory frameworks. </p><p><br></p><p><b>Front-of-House &amp; Customer Service:</b> Act as the school’s primary face, using exceptional interpersonal skills to welcome stakeholders and proactively resolve daily campus queries. </p><p><br></p><p><b>Logistics &amp; Transport Management:</b> Direct the daily administration of the student bus network, coordinate with external transport vendors, and resolve real-time routing or transit issues. </p><p><br></p><p><b>Database &amp; School MIS Proficiency:</b> Utilise student information databases—specifically <b>iSAMS</b> and <b>Odoo</b>—to manage pupil registration and provide seamless administrative cover. </p><p><br></p><p><b>Safeguarding &amp; Gate Access Control:</b> Enforce safeguarding policies strictly when screening, registering, and welcoming parents, visitors, contractors, and inspectors. </p><p><br></p><p><b>Real-Time Problem Solving:</b> React dynamically and efficiently to live operational challenges, including transportation delays, campus issues, and emergency communications. </p><p><br></p><p><b>Meticulous Administration:</b> Maintain precise records for pupil registration, late arrivals, and early collections, whilst archiving translated government documentation.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p><span>The Cloud &amp; AI Platforms Specialist – Education leads Microsoft’s cloud and AI sales engagement with higher education institutions, ministries of education, and research organizations. The role owns the Cloud &amp; AI Platform sales journey from qualified opportunity through commitment, consumption, and expansion, leading transformation conversations that modernize legacy estates, unify data, and deploy agentic AI at scale.</span></p><br><br><p><span>The Specialist leads with AI as the front door to the platform, while shaping the commercial and technical foundation that sustains it: cloud migration and modernization, a governed data estate, secure-by-design architecture, and long-term consumption commitments such as MACC. They engage senior academic, research, and technology leaders to connect Microsoft’s platform to institutional priorities — student success, research acceleration, operational efficiency, workforce readiness, and national education transformation — and orchestrate Microsoft and partner resources to convert that vision into measurable consumption.</span></p><br><br><br><b>Responsibilities</b><br><p><span>Customer Engagement</span></p><br><br><ul><li><p><span>Lead discussions with senior stakeholders and decision-makers across education institutions to identify, qualify, and accelerate opportunities, positioning Microsoft as the platform of choice for AI-powered transformation.</span></p><br></li></ul><br><ul><li><p><span>Engage account teams to align the customer’s AI transformation vision with institutional business priorities and success objectives, ensuring every opportunity has a clearly articulated AI intent.</span></p><br></li></ul><br><ul><li><p><span>Act as a trusted advisor and subject matter expert, leading insight-driven conversations tied to the customer’s most important priorities.</span></p><br></li></ul><br><ul><li><p><span>Embed security and responsible AI principles into customer interactions and opportunity pursuits to maintain trust, compliance, and sovereignty alignment.</span></p><br></li></ul><br><ul><li><p><span>Build enduring relationships with partners (SIs, ISVs) and activate co-sell strategies that drive partner attach across the opportunity lifecycle.</span></p><br></li></ul><br><p><span>Sales Strategy</span></p><br><br><ul><li><p><span>Lead whitespace analysis and market assessment across the education segment, using AI-driven market intelligence to identify gaps, emerging opportunities, and expansion paths.</span></p><br></li></ul><br><ul><li><p><span>Synthesize market insight to align sales plays with complex customer priorities and outcomes, translating trends into team strategy and proactive account direction.</span></p><br></li></ul><br><ul><li><p><span>Position Infra, Data, AI, and Apps as one platform — spotting adjacent workloads early and expanding multi-workload adoption for sustained account growth.</span></p><br></li></ul><br><ul><li><p><span>Shape strategic cloud transformation opportunities spanning migration, application and database modernization, data estate unification, and AI platform build-out, securing executive buy-in for large-scale commitments such as MACC.</span></p><br></li></ul><br><ul><li><p><span>Craft differentiated compete strategies where Microsoft is contested in the education and sovereign-cloud landscape.</span></p><br></li></ul><br><ul><li><p><span>Drive cross-functional collaboration to prioritize solutions and strategies against customer business objectives, identifying gaps and setting direction for market engagement and sales execution.</span></p><br></li></ul><p><span>Sales Execution &amp; Deal Making</span></p><br><br><ul><li><p><span>Assess and qualify sales opportunities against Microsoft sales frameworks (MCEM) and guidelines, owning opportunities end-to-end from qualification to commit.</span></p><br></li></ul><br><br><ul><li><p><span>Lead strategy development for driving and closing complex, high-value opportunities, partnering with the Account Team Unit, Solution Engineering pod, CSU, ISD, and Global Partner Solutions to orchestrate deals and ensure seamless handoffs.</span></p><br></li></ul><br><ul><li><p><span>Maximize deal value through MACC, Unified, Frontier Accelerate for Azure, ECIF, and Value Acceleration Services, attaching the right delivery engines and partners.</span></p><br></li></ul><br><ul><li><p><span>Plan consumption before the deal closes — establish deployment readiness, capacity plans, and delivery alignment to protect time-to-value and post-close adoption.</span></p><br></li></ul><br><ul><li><p><span>Advance best practices that build customer trust, mitigate risk, and strengthen sales execution quality.</span></p><br></li></ul><p><span>Pipeline &amp; Consumption Management</span></p><br><br><ul><li><p><span>Lead sales pipeline reviews with senior stakeholders to drive forecasting accuracy and target attainment, applying AI-powered analytics and forecasting tools to improve precision.</span></p><br></li></ul><br><ul><li><p><span>Maintain disciplined pipeline hygiene, healthy coverage, and predictable unqualified-to-committed progression.</span></p><br></li></ul><br><ul><li><p><span>Use propensity, renewal, and consumption usage data to refine and execute sales strategy, monitor adoption trends, and identify intervention points that help customers realize value, drive expansion, and deliver healthier renewals.</span></p><br></li></ul><br><ul><li><p><span>Integrate AI sales agents, automation, and agentic tooling into daily execution to build customer context, personalize engagement, and accelerate execution from account plan to commit.</span></p><br></li></ul><br><p><span>Growth &amp; Continuous Learning</span></p><br><br><ul><li><p><span>Build deep technical and consultative expertise, achieving and maintaining the required Cloud &amp; AI certifications to sustain technical credibility with customers.</span></p><br></li></ul><br><ul><li><p><span>Elevate the wider team through shared deal insight, competitive intelligence, and repeatable motions that scale across education accounts.</span></p><br></li></ul><br><br><br><br><br><br><b>Qualifications</b><br><p>&nbsp;Required&nbsp;</p><br><br><ul><li><p>Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or Information Security, AND 6+ years of technology-related sales or account management experience; OR equivalent experience.&nbsp;</p><br></li></ul><br><p>Preferred&nbsp;</p><br><br><ul><li><p>Master’s Degree (MBA, Information Technology, Information Security, or related field) AND 8+ years of technology-related sales or account management experience; OR Bachelor’s Degree AND 12+ years of technology-related sales or account management experience; OR equivalent experience.&nbsp;</p><br></li></ul><br><ul><li><p>6+ years of solution or services sales experience.&nbsp;</p><br></li></ul><br><ul><li><p>Experience selling cloud and AI modernization solutions into education, research, or public sector customers.&nbsp;</p><br></li></ul><br><ul><li><p>Experience shaping large, multi-year cloud consumption commitments and orchestrating complex deals across sales, technical, delivery, and partner teams.&nbsp;</p><br></li></ul><br><br><ul><li><p>Understanding of education sector priorities including student success, research acceleration, institutional modernization, and responsible AI.&nbsp;</p><br></li></ul><br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Junior IT Support Company: Oryx Ltd.<br> Employment: Full-time, Permanent Reports to: Managing Partner Department: ICT Location: Kuwait City, Kuwait About Us Oryx Ltd.<br> has a global investment mandate spanning private equity, venture capital, public markets, real estate, and alternative investments.<br> The group’s primary focus is the USA and the GCC, with additional exposure across the UK, Europe, and select global markets.<br> It operates through specialist subsidiaries and takes a principal-led, long-term approach to building and managing assets.<br> The Role Reporting to the Managing Partner and working day to day with the IT Manager, the Junior IT Support owns hands-on device support and onboarding/offboarding logistics across the Oryx organization.<br> You prepare and configure laptops, phones, IT accounts, and application access for new joiners — including urgent, on-the-spot cases — and provide day-to-day hardware and software support across Windows, Apple, and Android devices.<br> This is a permanent role created to remove a recurring operational bottleneck: it frees senior IT to stay focused on infrastructure, governance, automation, and AI work.<br> It is an excellent fit for a capable, self-driven fresh graduate or intern-level candidate who wants real ownership from day one and a structured path into systems administration.<br> Success looks like new joiners fully set up on day one — device, accounts, and access ready; urgent requests handled calmly on the spot; accurate device and stock records; and senior IT rarely interrupted for device-level work.<br> Key Responsibilities Device Setup &amp; Support • Set up and configure Windows OS and business applications for staff across the group • Support Apple (macOS/iOS) and Android devices — configuration, updates, and troubleshooting • Provide hardware support and troubleshooting for laptops, desktops, phones, and peripherals Onboarding &amp; Offboarding • Prepare laptops, phones, IT accounts, application access, and device configurations for new joiners — including urgent hiring cases • Execute onboarding and offboarding setups end to end, including urgent/on-the-spot cases • Coordinate with HR on new joiner and leaver timelines IT Supplies, Procurement &amp; Stock • Coordinate with the IT Manager on IT supplies, PRs/POs, documents, and stock • Maintain accurate records of devices, accounts, and IT stock and asset inventory Reporting &amp; Escalation • Escalate complex infrastructure or access issues to the IT Manager and document resolutions • Track assigned work and report status on Asana • Carry out any other tasks as required by management What We Offer • Real ownership from day one — you run device support and onboarding across the group • Structured training into Active Directory, Azure / Microsoft 365, and SharePoint administration • A modern tool stack and genuine appetite for automation and AI • Competitive compensation commensurate with experience • A role that grows with you — this is a foundation, not a ceiling How to Apply Complete the application form at https://airtable.<br>com/appwm2VUujXVQ2mIB/shrBmmYJs7pftZ2kJ.<br> Select “Junior IT Support” as the job position and reference code.<br> Alternatively, email your CV directly to hr@oryx1.<br>com with the subject line “Junior IT Support”.<br> Only shortlisted candidates will be contacted.<br> We appreciate all applications.<br> Attitude and curiosity are weighted above degree pedigree.<br> Essential • Education: Bachelor’s degree in Information Technology, Computer Science, or Computer Engineering — fresh graduates and intern-level candidates welcome • Device skills: Confident hands-on setup of Windows, macOS, and Android devices • Troubleshooting: Hardware troubleshooting with a methodical, reasoned approach — able to explain why a fix works, not just what to click • Independence: A self-sufficient, independent operator who owns a task end to end — be ready to give concrete examples • Learning: A natural proclivity to learn and visible curiosity — evidence such as a home lab, self-pursued certifications, or side projects • English: Strong written and verbal English We Will Train You On — growth areas, not filters • Active Directory, DNS, DHCP • Azure / Microsoft 365 administration • Basic integrations and SharePoint administration Preferred — aptitude matters more than credentials • AI tools familiarity is a strong plus — ChatGPT, Claude, or similar • Entry-level certifications such as CompTIA A+ or Microsoft fundamentals • Arabic language skills — working knowledge for end-user support</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>The Role:</strong></p><br> <p>You will support our team by ensuring consistent high standards of cleanliness and hygiene across the restaurant and that tables are cleared and cleaned quickly and efficiently.</p><br> <p><strong>Qualifications &amp; Requirements:</strong></p><br> <p>You will have/be:</p><br> <p>- Previous experience within a similar role.</p><br> <p>- An individual who takes personal pride in working to high standards.</p><br> <p>- A team player with a 'can do' attitude who takes instructions well.</p><br> <p>- Flexible and a fast learner who is capable of moving between back-of-house and front-of-house duties.</p><br> </div>

<p>About the Role Britain International Academy is seeking a skilled and professional Front Desk Receptionist who is fluent in both English and Hindi. The ideal candidate should have a strong educational background and excellent communication skills, ensuring smooth interactions with clients and visitors. Working Hours: 10:00 AM to 7:00 PM Workdays: Saturday to Thursday (Friday Off) Monthly Salary: 250 KWD If you are a motivated individual with a welcoming personality and a commitment to delivering outstanding service, we would love to hear from you!</p><p><strong>Desired Candidate Profile</strong></p><p>Skilled and professional Front Desk Receptionist who is fluent in both English and Hindi. The ideal candidate should have a strong educational background and excellent communication skills, ensuring smooth interactions with clients and visitors.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>&nbsp;<strong>FINANCIAL RETURNS</strong></span></span></p><br><span><span>•</span></span><span><span>Comply with Time and Attendance Policies</span></span><br><span><span>•</span></span><span><span>Actively participate in training and development programs and maximize opportunities for self- development involve with the team to save costs in all possible areas of work and in the department.</span></span><br><p><span><span><strong>PEOPLE</strong></span></span></p><br><span><span>•</span></span><span><span>Help other employees in the department, replacing them temporarily when necessary Participates in developmental programs</span></span><br><span><span>•</span></span><span><span>Takes initiative to participate in CSR events/other related colleagues' events in the hotel to promote the reputation of the department/and the hotel.</span></span><br><p><span><span><strong>GUEST EXPERIENCE</strong></span></span></p><br><span><span>•</span></span><span><span>Adhere to guest checking in and checking out procedures pertaining to baggage handling.</span></span><br><span><span>•</span></span><span><span>Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and Priority Club members.</span></span><br><span><span>•</span></span><span><span>Assist arriving and departing guests by opening and closing car and taxi doors.</span></span><br><span><span>•</span></span><span><span>Maintain a spotless Porte and drive-way.</span></span><br><span><span>•</span></span><span><span>Guide the guest to the Front Desk and wait behind the guest during the check-in. Keep eyes on the Front Desk Clerk who provides the signal for you to step forward and receive the room and rooming booklet from the Front Desk Clerk. Without delay, escort the guests accordingly.</span></span><br><span><span>•</span></span><span><span>Provide guest services and guidance.</span></span><br><span><span>•</span></span><span><span>Learn and utilize names of guests, especially repeat and long staying guests and routinely greet guests as they pass through the lobby, remaining alert to situations where he can be of assistance to guests.</span></span><br><p><span><span><strong>RESPONSIBLE BUSINESS</strong></span></span></p><br><span><span>•</span></span><span><span>Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked</span></span><br><span><span>•</span></span><span><span>Maintain a willingness to please attitude and give undivided attention to any approaching guest</span></span><br><span><span>•</span></span><span><span>Be familiar with the layout of the hotel and memorize the preferred route for escorting guests</span></span><br><span><span>•</span></span><span><span>Room the guest in accordance with hotel standards</span></span><br><span><span>•</span></span><span><span>Be familiar with the lift workings and emergency stairs</span></span><br><span><span>•</span></span><span><span>Provide information to guests about the hotel facilities and services</span></span><br><span><span>•</span></span><span><span>Keep the lobby clean and tidy, informing the Concierge or Bell Captain if it needs major cleaning Maintain a well groomed hair style and wear clean, shiny well-polished shoes and a neat uniform while on duty</span></span><br><span><span>•</span></span><span><span>Keep the baggage room clean and in order before going off duty on each shift</span></span><br><span><span>•</span></span><span><span>Upon arrival of newspaper, prepare them and deliver them to guest rooms as assigned by the Bell Captain</span></span><br><span><span>•</span></span><span><span>Use the Duty Log to document matters of importance</span></span><br><span><span>•</span></span><span><span>Operate Communicates equipment</span></span><br><span><span>•</span></span><span><span>Arrange transport and coordinate luggage</span></span><br><span><span>•</span></span><span><span>Manage the key system securely.</span></span><br><span><span>•</span></span><br><p><span><span><strong>ACCOUNTABILITY</strong></span></span></p><br><p><span><span>Demonstrate service attributes in accordance with industry expectations and company standards including:</span></span></p><br><span><span>•</span></span><span><span>Being attentive to Guests</span></span><br><span><span>•</span></span><span><span>Accurately and promptly fulfilling Guests requests</span></span><br><span><span>•</span></span><span><span>Anticipate Guests needs</span></span><br><span><span>•</span></span><span><span>Maintain a high level of knowledge which affects the Guest experience</span></span><br><span><span>•</span></span><span><span>Demonstrating a „service‟ attitude</span></span><br><span><span>•</span></span><span><span>Taking appropriate action to resolve guest complaints</span></span><br><span><span>•</span></span><span><span>Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers</span></span><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br>With over 17,000 employees worldwide, the Microsoft Customer Experience &amp; Success (CE&amp;S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&amp;S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.<br>We are looking for a highly motivated and passionate&nbsp;<strong>Data Security Cloud Solution Architect (CSA)</strong>&nbsp;to drive our customer's security transformation on the&nbsp;Microsoft 365 Platforms. This is a customer-facing role, owning the security-focused technical relationship and strategy between the customer and Microsoft as well customer engagements, including architecture, implementation, and operational health.<br>The ideal candidate will have&nbsp;<strong>hands-on project delivery experience</strong>&nbsp;in customer-facing roles and success in leading in-depth&nbsp;<strong>technical data security architecture discussions</strong>&nbsp;with senior customer executives, Enterprise Security Architects, Enterprise Architects, IT Management, and Developers to Secure our customer's technology estate and drive Security as an enabler for Microsoft security solutions.&nbsp;<br><br><br><b>Responsibilities</b><br><strong>Trusted Advisor</strong>&nbsp;- Empower customers in their Microsoft Security adoption journey, being hands on with them to envision and define a Secure strategy, Architecture, and implementation of necessary security controls aligned with Microsoft 365 Azure Data Security workloads while ensuring operational health.<br><strong>Security Services Acquisition and Expansion&nbsp;</strong>- Position and deliver solutions that drive Data Security products usage with a focus on Microsoft Purview. Collaborate with Azure Infrastructure, Data, Apps teams to expand Security of cloud migration and AI projects.&nbsp;<br><strong>Understand Customer/Partner Technical Environment</strong>&nbsp;- Accelerate Business Value of overall Security adoption by improving security posture and ensuring that the solution exhibits "Secure by Design" and Zero Trust framework.&nbsp;<br><strong>Architecture Design and Deployment</strong>&nbsp;- Run Architectural Design Session to build a plan for implementing the data security solution — governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production<br><strong>Practice Development</strong>&nbsp;- Collaborate and orchestrate with other Cloud Solution Architects and Microsoft stakeholders including FastTrack, partner, and Microsoft Services in developing complex end-to-end Enterprise solutions with the Microsoft Security platform<br><strong>Voice of the Customer</strong>- Be a Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.<br><br><b>Qualifications</b><br>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business,<br>Cybersecurity, or related field 5+ years experience in data security technologies, cybersecurity, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.<br>Candidates should have broad experience in security and expertise around related technologies and concepts such as Zero Trust , threat management,<strong>&nbsp;AI Security,&nbsp;Data Security&nbsp;</strong>and Extended Detection &amp; Response (XDR) and Identity. Candidates should have knowledge as a data security engineer or consultant to understand industry trends and competitive landscape, advise customers on ways to strengthen their security posture or health, and land customer value through security.<br>The technical aptitude and experience to learn new cloud security technologies and understand relevant cloud security market trends.<br>Knowledge of cloud security platforms and competitors. Breadth of technical security experience and knowledge, with depth / Subject Matter Expertise in following security solutions:<br><ul><li><strong>Data Security - Microsoft Purview (hands on project delivery experience required) -&nbsp;</strong>Data Protection, Governance, Compliance, Data Loss Prevention, Data Security POsture Management / AI Data Security</li><li><strong>Threat protection -&nbsp;</strong>Microsoft Defender XDR, Defender for Cloud, Endpoint, Identity and O365&nbsp;</li><li>Identity and Access Management (Microsoft Entra)</li></ul>Microsoft certifications in those technologies prefered.&nbsp;<br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st&nbsp;largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>Our newest opportunity is for a talented&nbsp;<strong>Safety Officer</strong>&nbsp;to join our team and work on a prestigious government sector project in&nbsp;<strong>Kuwait City, Kuwait</strong>.</span></p><br><p><span>You will be responsible for being on the front line of the safety program that keeps our clients project adhering to the strictest of measures related to the safety for all individuals involved with the program of works.</span></p><br><p><span>We envisage success in this role to include;</span></p><br><ul><li><span>Monitoring and enforcing standards of safety in compliance with KEO’s Health and Safety Management System and Client requirements.</span></li><li><span>Reviewing and inspecting work areas determining potential occurrence of safety hazards.</span></li><li><span>Observing and ensuring staff on site always; wear personal protective equipment, use hard hats and protective footwear, operate construction equipment in a safe manner and follow KEO’s safety policies.</span></li><li><span>Conducting daily inspections of the projects to ensure compliance and where applicable make recommendations for change.</span></li><li><span>In case of emergency determining and investigating the cause of the accident, establish a report and provide recommendation(s) to prevent future occurrences.</span></li><li><span>Developing and implementing safety policies needed to reduce accident-related costs.</span></li><li><span>Regulating set policies soliciting input from managers and workers.</span></li><li><span>Providing training to KEO staff on safety as per OSHA requirements.&nbsp;</span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include 10+ years work experience partnered with a Degree/Diploma in a relevant Safety or Engineering field.&nbsp;</span></p><br><p><span><span>Chartered status with NEBOSH Certificate (or equivalent) is highly regarded as are safety certifications related to the construction sector that are issued by recognised bodies (Working at Height, Confined Spaces, Fire Fighting, First Aid etc.). As the role will involve periods of time on active construction sites dealing with&nbsp;3rd parties, multi-lingual candidates will be highly regarded.</span></span></p><br><p><span><span>Project Experience: Proven experience in mixed-use developments that combine commercial buildings, malls, infrastructure, waterfront/public realm, and marine or marina works. Candidates with a combination of these project types will be preferred</span></span></p><br><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Define and own the product strategy, vision, and roadmap based on market research, customer insights, and competitive analysis.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Define, prioritize, maintain, and continuously refine the product backlog to maximize business value.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Translate business, market, and stakeholder requirements into clear user stories and acceptance criteria.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Translate the user stories and acceptance criteria to designs and prototypes. </p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Act as the primary liaison between business stakeholders, technology teams, leadership, customers and internal departments.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure product features meet user needs, regulatory requirements, market expectations, and technical feasibility.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Set, monitor, and analyze product and delivery KPIs, including adoption, engagement, conversion, retention, velocity, and team health.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Gather, analyze, and apply customer feedback, analytics, and performance data to inform roadmap and prioritization decisions.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage the end-to-end product lifecycle from discovery and planning through delivery, launch, and continuous improvement.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify opportunities for product growth, optimization, and innovation within Sakan’s ecosystem.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Align product initiatives with company objectives, budgets, timelines, and delivery capacity.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaborate closely with marketing, sales, operations, and support teams to ensure alignment and successful feature launches.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicate product progress, risks, dependencies, and outcomes to senior management.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Facilitate all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Review, Retrospective) , ensuring Agile and Scrum practices are understood and effectively applied to the tech team.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Remove blockers, manage dependencies, and protect the team from external disruptions and unplanned work.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coach the team to work better together, take ownership, and continuously improve.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Encourage open communication, teamwork, quality work, and sustainable development.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Balance long-term planning with day-to-day execution and delivery.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Take full ownership of product results and delivery success.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Continuously improve processes, workflows, and how teams work together.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Product strategy, roadmap planning, and backlog management.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Writing clear user stories, acceptance criteria, and product documentation.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;UX collaboration, wireframing, and prototyping skills.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Agile and Scrum facilitation, including running all Scrum ceremonies.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Stakeholder management and cross-functional communication.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Data analysis and KPI tracking (product and delivery metrics).</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Risk identification, dependency management, and issue resolution.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong communication skills (verbal, written, and presentation).</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Time management, prioritization, and organizational skills.</p><p>Continuous improvement and process optimization skills.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Define and own the product strategy, vision, and roadmap based on market research, customer insights, and competitive analysis.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Define, prioritize, maintain, and continuously refine the product backlog to maximize business value.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Translate business, market, and stakeholder requirements into clear user stories and acceptance criteria.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Translate the user stories and acceptance criteria to designs and prototypes. </p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Act as the primary liaison between business stakeholders, technology teams, leadership, customers and internal departments.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure product features meet user needs, regulatory requirements, market expectations, and technical feasibility.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Set, monitor, and analyze product and delivery KPIs, including adoption, engagement, conversion, retention, velocity, and team health.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Gather, analyze, and apply customer feedback, analytics, and performance data to inform roadmap and prioritization decisions.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage the end-to-end product lifecycle from discovery and planning through delivery, launch, and continuous improvement.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify opportunities for product growth, optimization, and innovation within Sakan’s ecosystem.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Align product initiatives with company objectives, budgets, timelines, and delivery capacity.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaborate closely with marketing, sales, operations, and support teams to ensure alignment and successful feature launches.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicate product progress, risks, dependencies, and outcomes to senior management.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Facilitate all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Review, Retrospective) , ensuring Agile and Scrum practices are understood and effectively applied to the tech team.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Remove blockers, manage dependencies, and protect the team from external disruptions and unplanned work.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coach the team to work better together, take ownership, and continuously improve.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Encourage open communication, teamwork, quality work, and sustainable development.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Balance long-term planning with day-to-day execution and delivery.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Take full ownership of product results and delivery success.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Continuously improve processes, workflows, and how teams work together.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Product strategy, roadmap planning, and backlog management.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Writing clear user stories, acceptance criteria, and product documentation.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;UX collaboration, wireframing, and prototyping skills.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Agile and Scrum facilitation, including running all Scrum ceremonies.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Stakeholder management and cross-functional communication.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Data analysis and KPI tracking (product and delivery metrics).</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Risk identification, dependency management, and issue resolution.</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong communication skills (verbal, written, and presentation).</p><p>●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Time management, prioritization, and organizational skills.</p><p>Continuous improvement and process optimization skills.</p></div>

Role purpose<br><br>Owns end-to-end delivery of the BCM programme, from mobilization through business impact analysis, strategy definition, plan development, exercising and embedding into business-as-usual. Accountable for scope, schedule, quality, commercials and client relationship, and is the single point of ownership the client holds responsible for the engagement.<br><br>Key responsibilities<br><br>Delivery ownership<br><br><br>Own the delivery plan, milestones, dependencies and critical path against the signed Statement of Work<br>Run governance: weekly status reporting, steering committee updates, RAID log, change control<br>Manage deliverable production, internal quality review and formal client acceptance<br>Track commercials — budget, burn rate, milestone invoicing and revenue recognition<br>Identify and manage scope creep; raise change requests before work is undertaken<br><br><br>BCM technical scope<br><br><br>Define BCM scope, policy and governance structure aligned to ISO 22301 and applicable regulatory frameworks<br>Direct the Business Impact Analysis: critical activities, dependencies, MTPD, RTO, RPO and MBCO<br>Oversee threat and risk assessment and the resulting continuity strategy options<br>Govern development of business continuity plans, crisis management structure, incident response protocols and communication trees<br>Ensure IT disaster recovery capability is mapped against business recovery objectives and gaps are surfaced<br>Design and run the exercise programme — walkthrough, tabletop, simulation and live failover — and drive remediation from findings<br>Build the awareness, training and continual improvement cycle so the capability survives handover<br><br><br>Stakeholder and team management<br><br><br>Serve as primary interface to the client sponsor, BCM function, risk, IT and business unit leads<br>Secure client-side inputs, approvals and participation, and escalate dependency slippage early<br>Lead and develop the delivery team; allocate work, review output, manage utilization<br>Run knowledge transfer so the client can operate the capability independently<br>8+ years of experience in Business Continuity Management, Operational Resilience, Disaster Recovery, Enterprise Risk, or a related discipline.<br>Proven experience leading end-to-end BCM programmes from mobilization through implementation and handover.<br>Experience conducting and governing:<br>Business Impact Analyses (BIA)<br>Risk Assessments<br>Continuity Strategy Development<br>Business Continuity Plan (BCP) development<br>Crisis Management and Incident Response programmes<br>Experience managing programme governance, RAID logs, executive reporting, and steering committees.<br>Experience managing client-facing consulting engagements and programme commercials.<br>Experience leading workshops and stakeholder engagements across business and technology functions.<br>Experience running continuity exercises including tabletop, simulation, and recovery testing.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Role Purpose</b></p><p><br></p><p>The Cybersecurity Engineer is responsible for the day-to-day security of KDF's information systems, applications, networks, and digital services. The role covers security monitoring, vulnerability management, and incident handling, and contributes to KDF's cybersecurity governance, risk, and compliance activities under the direction of the Divisional Head – Technology &amp; Digitalization Transformation. The position reports to the Assistant Manager – Technology &amp; Cybersecurity.</p><p><br></p><p>As KDF's first dedicated cybersecurity position, the role suits a practitioner who can assess the current environment, identify gaps, and recommend practical improvements rather than wait for direction. The role also offers direct involvement in KDF's ISO 27001 certification programme.</p><p><br></p><p><b>Key Roles and Responsibilities</b></p><p><br></p><ul><li>Run day-to-day security monitoring across endpoint protection platforms and Microsoft Defender, investigating and escalating alerts as required.</li><li>Investigate suspicious activity, phishing reports, and identity-related security events through to resolution.</li><li>Conduct vulnerability scans, assess and prioritise findings, and drive remediation with infrastructure and application teams until closure.</li><li>Handle cybersecurity incidents, including containment, evidence collection, root-cause review, and documentation.</li><li>Administer and review multi-factor authentication, Conditional Access policies, privileged accounts, and periodic user access reviews.</li><li>Assess KDF's current security posture, identify control gaps, and recommend improvements with clear justification and priority.</li><li>Maintain the cybersecurity risk register and contribute to the development of policies, standards, and procedures.</li><li>Support KDF's ISO 27001 certification programme, including control implementation, evidence preparation, and closure of nonconformities within agreed timelines.</li><li>Maintain security records and evidence, including access review records, incident logs, vulnerability scan results, and remediation history.</li><li>Support internal and external audits by preparing evidence and tracking closure of findings and corrective actions.</li><li>Contribute to alignment with the NIST Cybersecurity Framework and applicable Kuwait regulatory requirements.</li><li>Support the evaluation and implementation of additional security capabilities, including centralised log management and SIEM.</li><li>Deliver cybersecurity awareness activities, including phishing simulations and refresher training.</li><li>Prepare regular security reports and dashboards for management, highlighting risks, trends, and recommended actions.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Management Information Systems, or a related discipline. A degree or specialisation in Cybersecurity is an advantage.</li><li>Minimum five years of hands-on cybersecurity experience, including direct responsibility for monitoring and incident handling.</li><li>Practical working experience with Microsoft Defender for Endpoint and Office 365, and Microsoft Entra ID, including Conditional Access and MFA administration.</li><li>Experience with vulnerability scanning tools and end-to-end remediation follow-up.</li><li>Exposure to SIEM or centralised log management platforms, ideally Microsoft Sentinel.</li><li>Working knowledge of ISO 27001 and the NIST Cybersecurity Framework. Prior involvement in an ISO 27001 implementation or certification is a strong advantage.</li><li>Sound judgement and the ability to work independently in a small team with limited supervision.</li><li>Clear written and spoken English, with the ability to explain security matters to non-technical colleagues.</li></ul><p><br></p><p><b>Certifications</b></p><ul><li>CompTIA Security+ or Microsoft SC-200 required, or willingness to obtain within the first year.</li><li>Microsoft SC-300, CEH, or ISO 27001 Lead Implementer an advantage.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Job Title: IT Support</span></p><br> <p><span><span>Classification:</span> Institutional Support</span><br><span><span>Reports To:</span> Technology Support Coordinator</span></p><br> <p><span><span>Location:</span> Saad Al Abdullah, Kuwait</span></p><br> <p><span>About The American International University</span></p><br> <p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br> <p><span>For more information, visit:&nbsp;www.aiu.edu.kw</span></p><br> <p><span><span>Job Summary</span><br>The IT Support Technician is responsible for providing frontline technical support to faculty, staff, and students at American International University (AIU). This role focuses on day-to-day troubleshooting, deployment, and maintenance of end-user technology, classrooms, laboratories, offices, academic software environments, and event-related IT systems. The position ensures a high level of service availability, responsiveness, and user satisfaction across the campus.</span></p><br> <p><span>Role Impact<br></span>This role directly supports the continuity of academic instruction and administrative operations by ensuring that technology issues are resolved promptly and learning and working environments remain fully functional. The IT Support Technician plays a key role in minimizing downtime, supporting classroom and laboratory readiness, enabling successful university events, and ensuring effective use of institutional technology resources for students, faculty, and staff.</p><br> <p><span><span>Key Responsibilities</span></span></p><br> <p><u>IT Support &amp; Helpdesk Operations</u></p><br> <ul> <li>Provide desktop and end-user support for PCs, laptops, printers, and peripherals across the university.</li> <li>Install, configure, and set up new computer systems, hardware, and standard software images.</li> <li>Diagnose and resolve hardware, operating system, and application issues in a timely and efficient manner.</li> <li>Log, track, and resolve incidents and service requests using the IT Helpdesk Ticketing System (ServiceDesk Plus).</li> <li>Support and train users on key university applications including Microsoft 365, Canvas LMS, and Banner SIS.</li> <li>Assist students, faculty, and staff with login issues, access problems, and basic authentication-related troubleshooting.</li> <li>Conduct IT orientation and onboarding support for new faculty and staff members.</li> <li>Test and validate software updates, patches, and application deployments prior to or following rollout.</li> <li>Printing Student and Staff ID Cards and granting necessary access.</li> <li>Escalate unresolved or complex issues to the Technology Support Coordinator with appropriate documentation.</li> </ul> <p><u>Classroom, Lab &amp; Office Technology Support </u></p><br> <ul> <li>Support daily operations of classrooms, laboratories, meeting rooms, and offices to ensure technology readiness.</li> <li>Assist with setup, testing, and troubleshooting of audio-visual systems, presentation equipment, and hybrid learning tools.</li> <li>Perform pre-session checks to ensure systems are operational for classes, exams, and meetings.</li> </ul> <p><u>Academic Software &amp; Lab Environment Support</u></p><br> <ul> <li>Install, configure, and maintain academic and instructional software within computer laboratories in coordination with Academic Affairs and IT leadership.</li> <li>Provide operational support for academic software platforms used in teaching and learning environments.</li> <li>Assist students and faculty with software access, licensing issues, and application-related troubleshooting during lab sessions.</li> <li>Ensure lab systems are configured consistently and remain compliant with academic and licensing requirements.</li> <li>Support testing and validation of academic software updates prior to semester rollouts.</li> </ul> <p><u>Endpoint Deployment &amp; Asset Support</u></p><br> <ul> <li>Assist with deployment, imaging, configuration, and replacement of Windows 10/11 PCs, laptops, and shared systems.</li> <li>Maintain and update IT asset inventory, including computers, peripherals, and assigned equipment.</li> <li>Support ID card printing management systems and associated hardware as required.</li> </ul> <p><u>User &amp; System Administration</u></p><br> <ul> <li>Assist with domain access, user account creation, and email registration under established procedures.</li> <li>Administer and maintain Active Directory accounts, group memberships, and basic permissions.</li> <li>Support Microsoft 365 user accounts, email configuration, and collaboration tools.</li> <li>Assist with user account setup, password resets, access requests, and basic identity-related troubleshooting.</li> <li>Support faculty, staff, and students in the effective use of Microsoft 365, email, and collaboration tools.</li> </ul> <p><u>Network &amp; Infrastructure Support</u></p><br> <ul> <li>Assist with basic network connectivity troubleshooting and performance-related issues.</li> <li>Support setup and management of laptops, projectors, and presentation equipment for classrooms and meetings.</li> <li>Support System Administrator and Network Engineer with diagnostics and implementation of systems.</li> </ul> <p><u>Event Technology &amp; Technical Support</u></p><br> <ul> <li>Coordinate the setup, configuration, and testing of technical requirements for university events, workshops, forums, and special activities.</li> <li>Provide on-site technical support during events to ensure uninterrupted operation of systems, presentations, and audio-visual equipment.</li> <li>Perform basic analysis of event technical requirements and proactively identify necessary systems, equipment, and configurations based on event type, scale, and venue.</li> <li>Demonstrate initiative in understanding requestor requirements and independently preparing appropriate technical solutions.</li> <li>Coordinate with the Events Department, internal IT teams, and external vendors to deliver reliable event technology support.</li> <li>Assist with setting up and teardown of event-related technology before and after events.</li> </ul> <p><u>Time Attendance System Administration</u></p><br> <ul> <li>Support administration and operational use of the Time Attendance System (COSEC).</li> <li>Generate payroll-related attendance reports and weekly faculty attendance reports as required.</li> <li>Upload and maintain monthly shift schedules within the COSEC system based on approved rosters.</li> <li>Implement approved shift changes and schedule updates requested by the HR Department.</li> <li>Assist with troubleshooting attendance discrepancies and system-related issues in coordination with HR and IT leadership.</li> </ul> <p><u>Documentation, Regulatory Compliance, and Continuous Improvement</u><br></p><br> <ul> <li>Document resolved issues, troubleshooting steps, and common fixes to support knowledge sharing.</li> <li>Follow IT policies, SOPs, security guidelines, and service standards.</li> <li>Identify recurring issues and suggest improvements to processes or configurations.</li> </ul> <p><span>Key Competencies</span></p><br> <ul> <li>Strong troubleshooting and problem-solving skills</li> <li>Practical knowledge of Windows, Mac and Linux operating systems, end-user hardware, and academic lab environments</li> <li>Ability to support students and faculty in high-usage instructional settings</li> <li>Basic understanding of networking, identity systems, and cloud-based productivity platforms</li> <li>Customer-service mindset with clear communication skills</li> <li>Ability to follow procedures, prioritize tasks, and work under supervision</li> <li>Willingness to support extended hours during peak academic periods or events</li> </ul> <p><span><span>Educational Qualifications &amp; Certification</span></span></p><br> <ul> <li><span>Diploma or bachelor’s degree in computer science, Information Technology, or a related field.</span></li> <li><span>Entry-level or relevant IT certifications are an advantage (e.g., Microsoft, CompTIA, or equivalent).</span></li> </ul> <p><span>How to Apply</span></p><br> <p>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via:&nbsp;https://aiu.edu.kw/careers/jobs</p><br> <p>Applications will be reviewed on a rolling basis until the position is filled.</p><br> <p><span>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education.</span></p><br> </div>