UI developer Jobs
1008 Jobs Found
<h2 class="h5">Job description</h2>
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<p><b>Job Purpose</b></p><p>To serve as the primary operational face of The English School, managing front-facing parent relations, student logistics, transportation networks, and the live administration of Ministerial document management and translation across Pre-prep, Prep, and Upper School tiers.</p><p>Key Responsibilities</p><p><br></p><ol><li><b>Front of House & Customer Service</b></li></ol><ul><li>Demonstrate excellent Front of House flexibility by serving as the first line of response for diverse campus queries, utilising a proactive approach to assist stakeholders </li><li>Maintain a professional front-of-house greeting environment at the main reception desk.</li><li>Provide the vital first line of response to diverse daily campus issues, assessing situations efficiently and utilising a proactive approach to assist stakeholders, backed by the full support and expertise of the wider school administration.</li><li>Welcome and screen parents, visitors, contractors, and inspectors in strict accordance with the school’s safeguarding policies and gate access control measures.</li><li>Manage the immediate administrative response to late arrivals and early collections across all three school levels, ensuring accurate entry logs are maintained.</li><li>Leads on All pupil registration and data collection on a daily basis. </li></ul><p><br></p><ol><li><b>Transport & Bus Operations Logistics </b></li></ol><ul><li>Manage the daily administration of the school’s student transport network, updating manifests, and serving as the direct liaison for the external bus vendor's coordinators.</li><li>Resolve real-time logistical issues, including routing changes, traffic delays, and breakdown communication protocols.</li><li>Serve as the immediate telephonic and face-to-face contact point for parents regarding operational transportation queries.</li></ul><p><br></p><ol><li><b>Contextual Arabic-to-English Translation </b></li></ol><ul><li>Deliver contextual translation of official ministerial decrees, Arabic circulars, and incoming government inspection directives into professional English for the Senior Leadership Team (SLT).</li><li>Draft the school's formal Arabic documentation, letters, and regulatory appeals, ensuring total legal and linguistic alignment with local Kuwaiti frameworks.</li><li>Maintain a secure, meticulously archived central archive of all translated materials.</li></ul><p><br></p><ol><li><b>Core Administrative Redundancy & Cover</b></li></ol><ul><li>Maintain absolute proficiency in core student information databases (iSAMS/Odoo) and school operating platforms to guarantee seamless front-desk cover during peak morning/afternoon rushes or colleague absences.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Bilingual Fluency & Contextual Translation:</b> Translate complex Arabic ministerial decrees, circulars, and legal letters into professional English, ensuring complete alignment with Kuwaiti regulatory frameworks. </p><p><br></p><p><b>Front-of-House & Customer Service:</b> Act as the school’s primary face, using exceptional interpersonal skills to welcome stakeholders and proactively resolve daily campus queries. </p><p><br></p><p><b>Logistics & Transport Management:</b> Direct the daily administration of the student bus network, coordinate with external transport vendors, and resolve real-time routing or transit issues. </p><p><br></p><p><b>Database & School MIS Proficiency:</b> Utilise student information databases—specifically <b>iSAMS</b> and <b>Odoo</b>—to manage pupil registration and provide seamless administrative cover. </p><p><br></p><p><b>Safeguarding & Gate Access Control:</b> Enforce safeguarding policies strictly when screening, registering, and welcoming parents, visitors, contractors, and inspectors. </p><p><br></p><p><b>Real-Time Problem Solving:</b> React dynamically and efficiently to live operational challenges, including transportation delays, campus issues, and emergency communications. </p><p><br></p><p><b>Meticulous Administration:</b> Maintain precise records for pupil registration, late arrivals, and early collections, whilst archiving translated government documentation.</p></div>
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<b>Overview</b><br><p><span>The Cloud & AI Platforms Specialist – Education leads Microsoft’s cloud and AI sales engagement with higher education institutions, ministries of education, and research organizations. The role owns the Cloud & AI Platform sales journey from qualified opportunity through commitment, consumption, and expansion, leading transformation conversations that modernize legacy estates, unify data, and deploy agentic AI at scale.</span></p><br><br><p><span>The Specialist leads with AI as the front door to the platform, while shaping the commercial and technical foundation that sustains it: cloud migration and modernization, a governed data estate, secure-by-design architecture, and long-term consumption commitments such as MACC. They engage senior academic, research, and technology leaders to connect Microsoft’s platform to institutional priorities — student success, research acceleration, operational efficiency, workforce readiness, and national education transformation — and orchestrate Microsoft and partner resources to convert that vision into measurable consumption.</span></p><br><br><br><b>Responsibilities</b><br><p><span>Customer Engagement</span></p><br><br><ul><li><p><span>Lead discussions with senior stakeholders and decision-makers across education institutions to identify, qualify, and accelerate opportunities, positioning Microsoft as the platform of choice for AI-powered transformation.</span></p><br></li></ul><br><ul><li><p><span>Engage account teams to align the customer’s AI transformation vision with institutional business priorities and success objectives, ensuring every opportunity has a clearly articulated AI intent.</span></p><br></li></ul><br><ul><li><p><span>Act as a trusted advisor and subject matter expert, leading insight-driven conversations tied to the customer’s most important priorities.</span></p><br></li></ul><br><ul><li><p><span>Embed security and responsible AI principles into customer interactions and opportunity pursuits to maintain trust, compliance, and sovereignty alignment.</span></p><br></li></ul><br><ul><li><p><span>Build enduring relationships with partners (SIs, ISVs) and activate co-sell strategies that drive partner attach across the opportunity lifecycle.</span></p><br></li></ul><br><p><span>Sales Strategy</span></p><br><br><ul><li><p><span>Lead whitespace analysis and market assessment across the education segment, using AI-driven market intelligence to identify gaps, emerging opportunities, and expansion paths.</span></p><br></li></ul><br><ul><li><p><span>Synthesize market insight to align sales plays with complex customer priorities and outcomes, translating trends into team strategy and proactive account direction.</span></p><br></li></ul><br><ul><li><p><span>Position Infra, Data, AI, and Apps as one platform — spotting adjacent workloads early and expanding multi-workload adoption for sustained account growth.</span></p><br></li></ul><br><ul><li><p><span>Shape strategic cloud transformation opportunities spanning migration, application and database modernization, data estate unification, and AI platform build-out, securing executive buy-in for large-scale commitments such as MACC.</span></p><br></li></ul><br><ul><li><p><span>Craft differentiated compete strategies where Microsoft is contested in the education and sovereign-cloud landscape.</span></p><br></li></ul><br><ul><li><p><span>Drive cross-functional collaboration to prioritize solutions and strategies against customer business objectives, identifying gaps and setting direction for market engagement and sales execution.</span></p><br></li></ul><p><span>Sales Execution & Deal Making</span></p><br><br><ul><li><p><span>Assess and qualify sales opportunities against Microsoft sales frameworks (MCEM) and guidelines, owning opportunities end-to-end from qualification to commit.</span></p><br></li></ul><br><br><ul><li><p><span>Lead strategy development for driving and closing complex, high-value opportunities, partnering with the Account Team Unit, Solution Engineering pod, CSU, ISD, and Global Partner Solutions to orchestrate deals and ensure seamless handoffs.</span></p><br></li></ul><br><ul><li><p><span>Maximize deal value through MACC, Unified, Frontier Accelerate for Azure, ECIF, and Value Acceleration Services, attaching the right delivery engines and partners.</span></p><br></li></ul><br><ul><li><p><span>Plan consumption before the deal closes — establish deployment readiness, capacity plans, and delivery alignment to protect time-to-value and post-close adoption.</span></p><br></li></ul><br><ul><li><p><span>Advance best practices that build customer trust, mitigate risk, and strengthen sales execution quality.</span></p><br></li></ul><p><span>Pipeline & Consumption Management</span></p><br><br><ul><li><p><span>Lead sales pipeline reviews with senior stakeholders to drive forecasting accuracy and target attainment, applying AI-powered analytics and forecasting tools to improve precision.</span></p><br></li></ul><br><ul><li><p><span>Maintain disciplined pipeline hygiene, healthy coverage, and predictable unqualified-to-committed progression.</span></p><br></li></ul><br><ul><li><p><span>Use propensity, renewal, and consumption usage data to refine and execute sales strategy, monitor adoption trends, and identify intervention points that help customers realize value, drive expansion, and deliver healthier renewals.</span></p><br></li></ul><br><ul><li><p><span>Integrate AI sales agents, automation, and agentic tooling into daily execution to build customer context, personalize engagement, and accelerate execution from account plan to commit.</span></p><br></li></ul><br><p><span>Growth & Continuous Learning</span></p><br><br><ul><li><p><span>Build deep technical and consultative expertise, achieving and maintaining the required Cloud & AI certifications to sustain technical credibility with customers.</span></p><br></li></ul><br><ul><li><p><span>Elevate the wider team through shared deal insight, competitive intelligence, and repeatable motions that scale across education accounts.</span></p><br></li></ul><br><br><br><br><br><br><b>Qualifications</b><br><p> Required </p><br><br><ul><li><p>Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or Information Security, AND 6+ years of technology-related sales or account management experience; OR equivalent experience. </p><br></li></ul><br><p>Preferred </p><br><br><ul><li><p>Master’s Degree (MBA, Information Technology, Information Security, or related field) AND 8+ years of technology-related sales or account management experience; OR Bachelor’s Degree AND 12+ years of technology-related sales or account management experience; OR equivalent experience. </p><br></li></ul><br><ul><li><p>6+ years of solution or services sales experience. </p><br></li></ul><br><ul><li><p>Experience selling cloud and AI modernization solutions into education, research, or public sector customers. </p><br></li></ul><br><ul><li><p>Experience shaping large, multi-year cloud consumption commitments and orchestrating complex deals across sales, technical, delivery, and partner teams. </p><br></li></ul><br><br><ul><li><p>Understanding of education sector priorities including student success, research acceleration, institutional modernization, and responsible AI. </p><br></li></ul><br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
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<span>Junior IT Support Company: Oryx Ltd.<br> Employment: Full-time, Permanent Reports to: Managing Partner Department: ICT Location: Kuwait City, Kuwait About Us Oryx Ltd.<br> has a global investment mandate spanning private equity, venture capital, public markets, real estate, and alternative investments.<br> The group’s primary focus is the USA and the GCC, with additional exposure across the UK, Europe, and select global markets.<br> It operates through specialist subsidiaries and takes a principal-led, long-term approach to building and managing assets.<br> The Role Reporting to the Managing Partner and working day to day with the IT Manager, the Junior IT Support owns hands-on device support and onboarding/offboarding logistics across the Oryx organization.<br> You prepare and configure laptops, phones, IT accounts, and application access for new joiners — including urgent, on-the-spot cases — and provide day-to-day hardware and software support across Windows, Apple, and Android devices.<br> This is a permanent role created to remove a recurring operational bottleneck: it frees senior IT to stay focused on infrastructure, governance, automation, and AI work.<br> It is an excellent fit for a capable, self-driven fresh graduate or intern-level candidate who wants real ownership from day one and a structured path into systems administration.<br> Success looks like new joiners fully set up on day one — device, accounts, and access ready; urgent requests handled calmly on the spot; accurate device and stock records; and senior IT rarely interrupted for device-level work.<br> Key Responsibilities Device Setup & Support • Set up and configure Windows OS and business applications for staff across the group • Support Apple (macOS/iOS) and Android devices — configuration, updates, and troubleshooting • Provide hardware support and troubleshooting for laptops, desktops, phones, and peripherals Onboarding & Offboarding • Prepare laptops, phones, IT accounts, application access, and device configurations for new joiners — including urgent hiring cases • Execute onboarding and offboarding setups end to end, including urgent/on-the-spot cases • Coordinate with HR on new joiner and leaver timelines IT Supplies, Procurement & Stock • Coordinate with the IT Manager on IT supplies, PRs/POs, documents, and stock • Maintain accurate records of devices, accounts, and IT stock and asset inventory Reporting & Escalation • Escalate complex infrastructure or access issues to the IT Manager and document resolutions • Track assigned work and report status on Asana • Carry out any other tasks as required by management What We Offer • Real ownership from day one — you run device support and onboarding across the group • Structured training into Active Directory, Azure / Microsoft 365, and SharePoint administration • A modern tool stack and genuine appetite for automation and AI • Competitive compensation commensurate with experience • A role that grows with you — this is a foundation, not a ceiling How to Apply Complete the application form at https://airtable.<br>com/appwm2VUujXVQ2mIB/shrBmmYJs7pftZ2kJ.<br> Select “Junior IT Support” as the job position and reference code.<br> Alternatively, email your CV directly to hr@oryx1.<br>com with the subject line “Junior IT Support”.<br> Only shortlisted candidates will be contacted.<br> We appreciate all applications.<br> Attitude and curiosity are weighted above degree pedigree.<br> Essential • Education: Bachelor’s degree in Information Technology, Computer Science, or Computer Engineering — fresh graduates and intern-level candidates welcome • Device skills: Confident hands-on setup of Windows, macOS, and Android devices • Troubleshooting: Hardware troubleshooting with a methodical, reasoned approach — able to explain why a fix works, not just what to click • Independence: A self-sufficient, independent operator who owns a task end to end — be ready to give concrete examples • Learning: A natural proclivity to learn and visible curiosity — evidence such as a home lab, self-pursued certifications, or side projects • English: Strong written and verbal English We Will Train You On — growth areas, not filters • Active Directory, DNS, DHCP • Azure / Microsoft 365 administration • Basic integrations and SharePoint administration Preferred — aptitude matters more than credentials • AI tools familiarity is a strong plus — ChatGPT, Claude, or similar • Entry-level certifications such as CompTIA A+ or Microsoft fundamentals • Arabic language skills — working knowledge for end-user support</span> </div>
<h2 class="h5">Job description</h2>
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<p><strong>The Role:</strong></p><br>
<p>You will support our team by ensuring consistent high standards of cleanliness and hygiene across the restaurant and that tables are cleared and cleaned quickly and efficiently.</p><br>
<p><strong>Qualifications & Requirements:</strong></p><br>
<p>You will have/be:</p><br>
<p>- Previous experience within a similar role.</p><br>
<p>- An individual who takes personal pride in working to high standards.</p><br>
<p>- A team player with a 'can do' attitude who takes instructions well.</p><br>
<p>- Flexible and a fast learner who is capable of moving between back-of-house and front-of-house duties.</p><br> </div>
<p>About the Role Britain International Academy is seeking a skilled and professional Front Desk Receptionist who is fluent in both English and Hindi. The ideal candidate should have a strong educational background and excellent communication skills, ensuring smooth interactions with clients and visitors. Working Hours: 10:00 AM to 7:00 PM Workdays: Saturday to Thursday (Friday Off) Monthly Salary: 250 KWD If you are a motivated individual with a welcoming personality and a commitment to delivering outstanding service, we would love to hear from you!</p><p><strong>Desired Candidate Profile</strong></p><p>Skilled and professional Front Desk Receptionist who is fluent in both English and Hindi. The ideal candidate should have a strong educational background and excellent communication skills, ensuring smooth interactions with clients and visitors.</p>
<h2 class="h5">Job description</h2>
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<p><span><span> <strong>FINANCIAL RETURNS</strong></span></span></p><br><span><span>•</span></span><span><span>Comply with Time and Attendance Policies</span></span><br><span><span>•</span></span><span><span>Actively participate in training and development programs and maximize opportunities for self- development involve with the team to save costs in all possible areas of work and in the department.</span></span><br><p><span><span><strong>PEOPLE</strong></span></span></p><br><span><span>•</span></span><span><span>Help other employees in the department, replacing them temporarily when necessary Participates in developmental programs</span></span><br><span><span>•</span></span><span><span>Takes initiative to participate in CSR events/other related colleagues' events in the hotel to promote the reputation of the department/and the hotel.</span></span><br><p><span><span><strong>GUEST EXPERIENCE</strong></span></span></p><br><span><span>•</span></span><span><span>Adhere to guest checking in and checking out procedures pertaining to baggage handling.</span></span><br><span><span>•</span></span><span><span>Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and Priority Club members.</span></span><br><span><span>•</span></span><span><span>Assist arriving and departing guests by opening and closing car and taxi doors.</span></span><br><span><span>•</span></span><span><span>Maintain a spotless Porte and drive-way.</span></span><br><span><span>•</span></span><span><span>Guide the guest to the Front Desk and wait behind the guest during the check-in. Keep eyes on the Front Desk Clerk who provides the signal for you to step forward and receive the room and rooming booklet from the Front Desk Clerk. Without delay, escort the guests accordingly.</span></span><br><span><span>•</span></span><span><span>Provide guest services and guidance.</span></span><br><span><span>•</span></span><span><span>Learn and utilize names of guests, especially repeat and long staying guests and routinely greet guests as they pass through the lobby, remaining alert to situations where he can be of assistance to guests.</span></span><br><p><span><span><strong>RESPONSIBLE BUSINESS</strong></span></span></p><br><span><span>•</span></span><span><span>Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked</span></span><br><span><span>•</span></span><span><span>Maintain a willingness to please attitude and give undivided attention to any approaching guest</span></span><br><span><span>•</span></span><span><span>Be familiar with the layout of the hotel and memorize the preferred route for escorting guests</span></span><br><span><span>•</span></span><span><span>Room the guest in accordance with hotel standards</span></span><br><span><span>•</span></span><span><span>Be familiar with the lift workings and emergency stairs</span></span><br><span><span>•</span></span><span><span>Provide information to guests about the hotel facilities and services</span></span><br><span><span>•</span></span><span><span>Keep the lobby clean and tidy, informing the Concierge or Bell Captain if it needs major cleaning Maintain a well groomed hair style and wear clean, shiny well-polished shoes and a neat uniform while on duty</span></span><br><span><span>•</span></span><span><span>Keep the baggage room clean and in order before going off duty on each shift</span></span><br><span><span>•</span></span><span><span>Upon arrival of newspaper, prepare them and deliver them to guest rooms as assigned by the Bell Captain</span></span><br><span><span>•</span></span><span><span>Use the Duty Log to document matters of importance</span></span><br><span><span>•</span></span><span><span>Operate Communicates equipment</span></span><br><span><span>•</span></span><span><span>Arrange transport and coordinate luggage</span></span><br><span><span>•</span></span><span><span>Manage the key system securely.</span></span><br><span><span>•</span></span><br><p><span><span><strong>ACCOUNTABILITY</strong></span></span></p><br><p><span><span>Demonstrate service attributes in accordance with industry expectations and company standards including:</span></span></p><br><span><span>•</span></span><span><span>Being attentive to Guests</span></span><br><span><span>•</span></span><span><span>Accurately and promptly fulfilling Guests requests</span></span><br><span><span>•</span></span><span><span>Anticipate Guests needs</span></span><br><span><span>•</span></span><span><span>Maintain a high level of knowledge which affects the Guest experience</span></span><br><span><span>•</span></span><span><span>Demonstrating a „service‟ attitude</span></span><br><span><span>•</span></span><span><span>Taking appropriate action to resolve guest complaints</span></span><br><span><span>•</span></span><span><span>Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers</span></span><br><br> </div>
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<b>Overview</b><br>With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.<br>We are looking for a highly motivated and passionate <strong>Data Security Cloud Solution Architect (CSA)</strong> to drive our customer's security transformation on the Microsoft 365 Platforms. This is a customer-facing role, owning the security-focused technical relationship and strategy between the customer and Microsoft as well customer engagements, including architecture, implementation, and operational health.<br>The ideal candidate will have <strong>hands-on project delivery experience</strong> in customer-facing roles and success in leading in-depth <strong>technical data security architecture discussions</strong> with senior customer executives, Enterprise Security Architects, Enterprise Architects, IT Management, and Developers to Secure our customer's technology estate and drive Security as an enabler for Microsoft security solutions. <br><br><br><b>Responsibilities</b><br><strong>Trusted Advisor</strong> - Empower customers in their Microsoft Security adoption journey, being hands on with them to envision and define a Secure strategy, Architecture, and implementation of necessary security controls aligned with Microsoft 365 Azure Data Security workloads while ensuring operational health.<br><strong>Security Services Acquisition and Expansion </strong>- Position and deliver solutions that drive Data Security products usage with a focus on Microsoft Purview. Collaborate with Azure Infrastructure, Data, Apps teams to expand Security of cloud migration and AI projects. <br><strong>Understand Customer/Partner Technical Environment</strong> - Accelerate Business Value of overall Security adoption by improving security posture and ensuring that the solution exhibits "Secure by Design" and Zero Trust framework. <br><strong>Architecture Design and Deployment</strong> - Run Architectural Design Session to build a plan for implementing the data security solution — governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production<br><strong>Practice Development</strong> - Collaborate and orchestrate with other Cloud Solution Architects and Microsoft stakeholders including FastTrack, partner, and Microsoft Services in developing complex end-to-end Enterprise solutions with the Microsoft Security platform<br><strong>Voice of the Customer</strong>- Be a Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.<br><br><b>Qualifications</b><br>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business,<br>Cybersecurity, or related field 5+ years experience in data security technologies, cybersecurity, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.<br>Candidates should have broad experience in security and expertise around related technologies and concepts such as Zero Trust , threat management,<strong> AI Security, Data Security </strong>and Extended Detection & Response (XDR) and Identity. Candidates should have knowledge as a data security engineer or consultant to understand industry trends and competitive landscape, advise customers on ways to strengthen their security posture or health, and land customer value through security.<br>The technical aptitude and experience to learn new cloud security technologies and understand relevant cloud security market trends.<br>Knowledge of cloud security platforms and competitors. Breadth of technical security experience and knowledge, with depth / Subject Matter Expertise in following security solutions:<br><ul><li><strong>Data Security - Microsoft Purview (hands on project delivery experience required) - </strong>Data Protection, Governance, Compliance, Data Loss Prevention, Data Security POsture Management / AI Data Security</li><li><strong>Threat protection - </strong>Microsoft Defender XDR, Defender for Cloud, Endpoint, Identity and O365 </li><li>Identity and Access Management (Microsoft Entra)</li></ul>Microsoft certifications in those technologies prefered. <br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
<h2 class="h5">Job description</h2>
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<p> ● Define and own the product strategy, vision, and roadmap based on market research, customer insights, and competitive analysis.</p><p>● Define, prioritize, maintain, and continuously refine the product backlog to maximize business value.</p><p>● Translate business, market, and stakeholder requirements into clear user stories and acceptance criteria.</p><p>● Translate the user stories and acceptance criteria to designs and prototypes. </p><p>● Act as the primary liaison between business stakeholders, technology teams, leadership, customers and internal departments.</p><p>● Ensure product features meet user needs, regulatory requirements, market expectations, and technical feasibility.</p><p>● Set, monitor, and analyze product and delivery KPIs, including adoption, engagement, conversion, retention, velocity, and team health.</p><p>● Gather, analyze, and apply customer feedback, analytics, and performance data to inform roadmap and prioritization decisions.</p><p>● Manage the end-to-end product lifecycle from discovery and planning through delivery, launch, and continuous improvement.</p><p>● Identify opportunities for product growth, optimization, and innovation within Sakan’s ecosystem.</p><p>● Align product initiatives with company objectives, budgets, timelines, and delivery capacity.</p><p>● Collaborate closely with marketing, sales, operations, and support teams to ensure alignment and successful feature launches.</p><p>● Communicate product progress, risks, dependencies, and outcomes to senior management.</p><p>● Facilitate all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Review, Retrospective) , ensuring Agile and Scrum practices are understood and effectively applied to the tech team.</p><p>● Remove blockers, manage dependencies, and protect the team from external disruptions and unplanned work.</p><p>● Coach the team to work better together, take ownership, and continuously improve.</p><p>● Encourage open communication, teamwork, quality work, and sustainable development.</p><p>● Balance long-term planning with day-to-day execution and delivery.</p><p>● Take full ownership of product results and delivery success.</p><p>● Continuously improve processes, workflows, and how teams work together.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>● Product strategy, roadmap planning, and backlog management.</p><p>● Writing clear user stories, acceptance criteria, and product documentation.</p><p>● UX collaboration, wireframing, and prototyping skills.</p><p>● Agile and Scrum facilitation, including running all Scrum ceremonies.</p><p>● Stakeholder management and cross-functional communication.</p><p>● Data analysis and KPI tracking (product and delivery metrics).</p><p>● Risk identification, dependency management, and issue resolution.</p><p>● Strong communication skills (verbal, written, and presentation).</p><p>● Time management, prioritization, and organizational skills.</p><p>Continuous improvement and process optimization skills.</p></div>
<h2 class="h5">Job description</h2>
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<p> ● Define and own the product strategy, vision, and roadmap based on market research, customer insights, and competitive analysis.</p><p>● Define, prioritize, maintain, and continuously refine the product backlog to maximize business value.</p><p>● Translate business, market, and stakeholder requirements into clear user stories and acceptance criteria.</p><p>● Translate the user stories and acceptance criteria to designs and prototypes. </p><p>● Act as the primary liaison between business stakeholders, technology teams, leadership, customers and internal departments.</p><p>● Ensure product features meet user needs, regulatory requirements, market expectations, and technical feasibility.</p><p>● Set, monitor, and analyze product and delivery KPIs, including adoption, engagement, conversion, retention, velocity, and team health.</p><p>● Gather, analyze, and apply customer feedback, analytics, and performance data to inform roadmap and prioritization decisions.</p><p>● Manage the end-to-end product lifecycle from discovery and planning through delivery, launch, and continuous improvement.</p><p>● Identify opportunities for product growth, optimization, and innovation within Sakan’s ecosystem.</p><p>● Align product initiatives with company objectives, budgets, timelines, and delivery capacity.</p><p>● Collaborate closely with marketing, sales, operations, and support teams to ensure alignment and successful feature launches.</p><p>● Communicate product progress, risks, dependencies, and outcomes to senior management.</p><p>● Facilitate all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Review, Retrospective) , ensuring Agile and Scrum practices are understood and effectively applied to the tech team.</p><p>● Remove blockers, manage dependencies, and protect the team from external disruptions and unplanned work.</p><p>● Coach the team to work better together, take ownership, and continuously improve.</p><p>● Encourage open communication, teamwork, quality work, and sustainable development.</p><p>● Balance long-term planning with day-to-day execution and delivery.</p><p>● Take full ownership of product results and delivery success.</p><p>● Continuously improve processes, workflows, and how teams work together.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>● Product strategy, roadmap planning, and backlog management.</p><p>● Writing clear user stories, acceptance criteria, and product documentation.</p><p>● UX collaboration, wireframing, and prototyping skills.</p><p>● Agile and Scrum facilitation, including running all Scrum ceremonies.</p><p>● Stakeholder management and cross-functional communication.</p><p>● Data analysis and KPI tracking (product and delivery metrics).</p><p>● Risk identification, dependency management, and issue resolution.</p><p>● Strong communication skills (verbal, written, and presentation).</p><p>● Time management, prioritization, and organizational skills.</p><p>Continuous improvement and process optimization skills.</p></div>
Role purpose<br><br>Owns end-to-end delivery of the BCM programme, from mobilization through business impact analysis, strategy definition, plan development, exercising and embedding into business-as-usual. Accountable for scope, schedule, quality, commercials and client relationship, and is the single point of ownership the client holds responsible for the engagement.<br><br>Key responsibilities<br><br>Delivery ownership<br><br><br>Own the delivery plan, milestones, dependencies and critical path against the signed Statement of Work<br>Run governance: weekly status reporting, steering committee updates, RAID log, change control<br>Manage deliverable production, internal quality review and formal client acceptance<br>Track commercials — budget, burn rate, milestone invoicing and revenue recognition<br>Identify and manage scope creep; raise change requests before work is undertaken<br><br><br>BCM technical scope<br><br><br>Define BCM scope, policy and governance structure aligned to ISO 22301 and applicable regulatory frameworks<br>Direct the Business Impact Analysis: critical activities, dependencies, MTPD, RTO, RPO and MBCO<br>Oversee threat and risk assessment and the resulting continuity strategy options<br>Govern development of business continuity plans, crisis management structure, incident response protocols and communication trees<br>Ensure IT disaster recovery capability is mapped against business recovery objectives and gaps are surfaced<br>Design and run the exercise programme — walkthrough, tabletop, simulation and live failover — and drive remediation from findings<br>Build the awareness, training and continual improvement cycle so the capability survives handover<br><br><br>Stakeholder and team management<br><br><br>Serve as primary interface to the client sponsor, BCM function, risk, IT and business unit leads<br>Secure client-side inputs, approvals and participation, and escalate dependency slippage early<br>Lead and develop the delivery team; allocate work, review output, manage utilization<br>Run knowledge transfer so the client can operate the capability independently<br>8+ years of experience in Business Continuity Management, Operational Resilience, Disaster Recovery, Enterprise Risk, or a related discipline.<br>Proven experience leading end-to-end BCM programmes from mobilization through implementation and handover.<br>Experience conducting and governing:<br>Business Impact Analyses (BIA)<br>Risk Assessments<br>Continuity Strategy Development<br>Business Continuity Plan (BCP) development<br>Crisis Management and Incident Response programmes<br>Experience managing programme governance, RAID logs, executive reporting, and steering committees.<br>Experience managing client-facing consulting engagements and programme commercials.<br>Experience leading workshops and stakeholder engagements across business and technology functions.<br>Experience running continuity exercises including tabletop, simulation, and recovery testing.
<h2 class="h5">Job description</h2>
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<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>Our newest opportunity is for a talented <strong>Safety Officer</strong> to join our team and work on a prestigious government sector project in <strong>Kuwait City, Kuwait</strong>.</span></p><br><p><span>You will be responsible for being on the front line of the safety program that keeps our clients project adhering to the strictest of measures related to the safety for all individuals involved with the program of works.</span></p><br><p><span>We envisage success in this role to include;</span></p><br><ul><li><span>Monitoring and enforcing standards of safety in compliance with KEO’s Health and Safety Management System and Client requirements.</span></li><li><span>Reviewing and inspecting work areas determining potential occurrence of safety hazards.</span></li><li><span>Observing and ensuring staff on site always; wear personal protective equipment, use hard hats and protective footwear, operate construction equipment in a safe manner and follow KEO’s safety policies.</span></li><li><span>Conducting daily inspections of the projects to ensure compliance and where applicable make recommendations for change.</span></li><li><span>In case of emergency determining and investigating the cause of the accident, establish a report and provide recommendation(s) to prevent future occurrences.</span></li><li><span>Developing and implementing safety policies needed to reduce accident-related costs.</span></li><li><span>Regulating set policies soliciting input from managers and workers.</span></li><li><span>Providing training to KEO staff on safety as per OSHA requirements. </span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include 10+ years work experience partnered with a Degree/Diploma in a relevant Safety or Engineering field. </span></p><br><p><span><span>Chartered status with NEBOSH Certificate (or equivalent) is highly regarded as are safety certifications related to the construction sector that are issued by recognised bodies (Working at Height, Confined Spaces, Fire Fighting, First Aid etc.). As the role will involve periods of time on active construction sites dealing with 3rd parties, multi-lingual candidates will be highly regarded.</span></span></p><br><p><span><span>Project Experience: Proven experience in mixed-use developments that combine commercial buildings, malls, infrastructure, waterfront/public realm, and marine or marina works. Candidates with a combination of these project types will be preferred</span></span></p><br><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>Role Purpose</b></p><p><br></p><p>The Cybersecurity Engineer is responsible for the day-to-day security of KDF's information systems, applications, networks, and digital services. The role covers security monitoring, vulnerability management, and incident handling, and contributes to KDF's cybersecurity governance, risk, and compliance activities under the direction of the Divisional Head – Technology & Digitalization Transformation. The position reports to the Assistant Manager – Technology & Cybersecurity.</p><p><br></p><p>As KDF's first dedicated cybersecurity position, the role suits a practitioner who can assess the current environment, identify gaps, and recommend practical improvements rather than wait for direction. The role also offers direct involvement in KDF's ISO 27001 certification programme.</p><p><br></p><p><b>Key Roles and Responsibilities</b></p><p><br></p><ul><li>Run day-to-day security monitoring across endpoint protection platforms and Microsoft Defender, investigating and escalating alerts as required.</li><li>Investigate suspicious activity, phishing reports, and identity-related security events through to resolution.</li><li>Conduct vulnerability scans, assess and prioritise findings, and drive remediation with infrastructure and application teams until closure.</li><li>Handle cybersecurity incidents, including containment, evidence collection, root-cause review, and documentation.</li><li>Administer and review multi-factor authentication, Conditional Access policies, privileged accounts, and periodic user access reviews.</li><li>Assess KDF's current security posture, identify control gaps, and recommend improvements with clear justification and priority.</li><li>Maintain the cybersecurity risk register and contribute to the development of policies, standards, and procedures.</li><li>Support KDF's ISO 27001 certification programme, including control implementation, evidence preparation, and closure of nonconformities within agreed timelines.</li><li>Maintain security records and evidence, including access review records, incident logs, vulnerability scan results, and remediation history.</li><li>Support internal and external audits by preparing evidence and tracking closure of findings and corrective actions.</li><li>Contribute to alignment with the NIST Cybersecurity Framework and applicable Kuwait regulatory requirements.</li><li>Support the evaluation and implementation of additional security capabilities, including centralised log management and SIEM.</li><li>Deliver cybersecurity awareness activities, including phishing simulations and refresher training.</li><li>Prepare regular security reports and dashboards for management, highlighting risks, trends, and recommended actions.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Requirements</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Management Information Systems, or a related discipline. A degree or specialisation in Cybersecurity is an advantage.</li><li>Minimum five years of hands-on cybersecurity experience, including direct responsibility for monitoring and incident handling.</li><li>Practical working experience with Microsoft Defender for Endpoint and Office 365, and Microsoft Entra ID, including Conditional Access and MFA administration.</li><li>Experience with vulnerability scanning tools and end-to-end remediation follow-up.</li><li>Exposure to SIEM or centralised log management platforms, ideally Microsoft Sentinel.</li><li>Working knowledge of ISO 27001 and the NIST Cybersecurity Framework. Prior involvement in an ISO 27001 implementation or certification is a strong advantage.</li><li>Sound judgement and the ability to work independently in a small team with limited supervision.</li><li>Clear written and spoken English, with the ability to explain security matters to non-technical colleagues.</li></ul><p><br></p><p><b>Certifications</b></p><ul><li>CompTIA Security+ or Microsoft SC-200 required, or willingness to obtain within the first year.</li><li>Microsoft SC-300, CEH, or ISO 27001 Lead Implementer an advantage.</li></ul></div>
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<p><span>Job Title: IT Support</span></p><br> <p><span><span>Classification:</span> Institutional Support</span><br><span><span>Reports To:</span> Technology Support Coordinator</span></p><br>
<p><span><span>Location:</span> Saad Al Abdullah, Kuwait</span></p><br> <p><span>About The American International University</span></p><br>
<p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br> <p><span>For more information, visit: www.aiu.edu.kw</span></p><br> <p><span><span>Job Summary</span><br>The IT Support Technician is responsible for providing frontline technical support to faculty, staff, and students at American International University (AIU). This role focuses on day-to-day troubleshooting, deployment, and maintenance of end-user technology, classrooms, laboratories, offices, academic software environments, and event-related IT systems. The position ensures a high level of service availability, responsiveness, and user satisfaction across the campus.</span></p><br> <p><span>Role Impact<br></span>This role directly supports the continuity of academic instruction and administrative operations by ensuring that technology issues are resolved promptly and learning and working environments remain fully functional. The IT Support Technician plays a key role in minimizing downtime, supporting classroom and laboratory readiness, enabling successful university events, and ensuring effective use of institutional technology resources for students, faculty, and staff.</p><br> <p><span><span>Key Responsibilities</span></span></p><br>
<p><u>IT Support & Helpdesk Operations</u></p><br>
<ul>
<li>Provide desktop and end-user support for PCs, laptops, printers, and peripherals across the university.</li>
<li>Install, configure, and set up new computer systems, hardware, and standard software images.</li>
<li>Diagnose and resolve hardware, operating system, and application issues in a timely and efficient manner.</li>
<li>Log, track, and resolve incidents and service requests using the IT Helpdesk Ticketing System (ServiceDesk Plus).</li>
<li>Support and train users on key university applications including Microsoft 365, Canvas LMS, and Banner SIS.</li>
<li>Assist students, faculty, and staff with login issues, access problems, and basic authentication-related troubleshooting.</li>
<li>Conduct IT orientation and onboarding support for new faculty and staff members.</li>
<li>Test and validate software updates, patches, and application deployments prior to or following rollout.</li>
<li>Printing Student and Staff ID Cards and granting necessary access.</li>
<li>Escalate unresolved or complex issues to the Technology Support Coordinator with appropriate documentation.</li>
</ul> <p><u>Classroom, Lab & Office Technology Support </u></p><br>
<ul>
<li>Support daily operations of classrooms, laboratories, meeting rooms, and offices to ensure technology readiness.</li>
<li>Assist with setup, testing, and troubleshooting of audio-visual systems, presentation equipment, and hybrid learning tools.</li>
<li>Perform pre-session checks to ensure systems are operational for classes, exams, and meetings.</li>
</ul> <p><u>Academic Software & Lab Environment Support</u></p><br>
<ul>
<li>Install, configure, and maintain academic and instructional software within computer laboratories in coordination with Academic Affairs and IT leadership.</li>
<li>Provide operational support for academic software platforms used in teaching and learning environments.</li>
<li>Assist students and faculty with software access, licensing issues, and application-related troubleshooting during lab sessions.</li>
<li>Ensure lab systems are configured consistently and remain compliant with academic and licensing requirements.</li>
<li>Support testing and validation of academic software updates prior to semester rollouts.</li>
</ul> <p><u>Endpoint Deployment & Asset Support</u></p><br>
<ul>
<li>Assist with deployment, imaging, configuration, and replacement of Windows 10/11 PCs, laptops, and shared systems.</li>
<li>Maintain and update IT asset inventory, including computers, peripherals, and assigned equipment.</li>
<li>Support ID card printing management systems and associated hardware as required.</li>
</ul> <p><u>User & System Administration</u></p><br>
<ul>
<li>Assist with domain access, user account creation, and email registration under established procedures.</li>
<li>Administer and maintain Active Directory accounts, group memberships, and basic permissions.</li>
<li>Support Microsoft 365 user accounts, email configuration, and collaboration tools.</li>
<li>Assist with user account setup, password resets, access requests, and basic identity-related troubleshooting.</li>
<li>Support faculty, staff, and students in the effective use of Microsoft 365, email, and collaboration tools.</li>
</ul> <p><u>Network & Infrastructure Support</u></p><br>
<ul>
<li>Assist with basic network connectivity troubleshooting and performance-related issues.</li>
<li>Support setup and management of laptops, projectors, and presentation equipment for classrooms and meetings.</li>
<li>Support System Administrator and Network Engineer with diagnostics and implementation of systems.</li>
</ul> <p><u>Event Technology & Technical Support</u></p><br>
<ul>
<li>Coordinate the setup, configuration, and testing of technical requirements for university events, workshops, forums, and special activities.</li>
<li>Provide on-site technical support during events to ensure uninterrupted operation of systems, presentations, and audio-visual equipment.</li>
<li>Perform basic analysis of event technical requirements and proactively identify necessary systems, equipment, and configurations based on event type, scale, and venue.</li>
<li>Demonstrate initiative in understanding requestor requirements and independently preparing appropriate technical solutions.</li>
<li>Coordinate with the Events Department, internal IT teams, and external vendors to deliver reliable event technology support.</li>
<li>Assist with setting up and teardown of event-related technology before and after events.</li>
</ul> <p><u>Time Attendance System Administration</u></p><br>
<ul>
<li>Support administration and operational use of the Time Attendance System (COSEC).</li>
<li>Generate payroll-related attendance reports and weekly faculty attendance reports as required.</li>
<li>Upload and maintain monthly shift schedules within the COSEC system based on approved rosters.</li>
<li>Implement approved shift changes and schedule updates requested by the HR Department.</li>
<li>Assist with troubleshooting attendance discrepancies and system-related issues in coordination with HR and IT leadership.</li>
</ul> <p><u>Documentation, Regulatory Compliance, and Continuous Improvement</u><br></p><br>
<ul>
<li>Document resolved issues, troubleshooting steps, and common fixes to support knowledge sharing.</li>
<li>Follow IT policies, SOPs, security guidelines, and service standards.</li>
<li>Identify recurring issues and suggest improvements to processes or configurations.</li>
</ul> <p><span>Key Competencies</span></p><br>
<ul>
<li>Strong troubleshooting and problem-solving skills</li>
<li>Practical knowledge of Windows, Mac and Linux operating systems, end-user hardware, and academic lab environments</li>
<li>Ability to support students and faculty in high-usage instructional settings</li>
<li>Basic understanding of networking, identity systems, and cloud-based productivity platforms</li>
<li>Customer-service mindset with clear communication skills</li>
<li>Ability to follow procedures, prioritize tasks, and work under supervision</li>
<li>Willingness to support extended hours during peak academic periods or events</li>
</ul> <p><span><span>Educational Qualifications & Certification</span></span></p><br>
<ul>
<li><span>Diploma or bachelor’s degree in computer science, Information Technology, or a related field.</span></li>
<li><span>Entry-level or relevant IT certifications are an advantage (e.g., Microsoft, CompTIA, or equivalent).</span></li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</p><br> <p>Applications will be reviewed on a rolling basis until the position is filled.</p><br> <p><span>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education.</span></p><br> </div>
<p>e-Portal is actively recruiting for the role of Service Desk Specialist . In this role, you will be responsible for serve as the front desk for all customer interactions, ensuring efficient management of tickets, escalations, and service processes. This role is central to maintaining operational excellence, driving innovation in service desk workflows, and coordinating project and contract-related activities. Roles and Responsibilities: Your responsibilities will include, but not be limited to, the following: Act as the front desk for customer complaints and service requests, managing all ticketing activities. Maintain SLA contracts, track renewals, and manage the full contract lifecycle with accuracy. Generate reports on audits, workload, and performance to support management decisions. Coordinate project implementation, handle escalations, and ensure timely updates and documentation. Improve service desk processes, support resource allocation, and collaborate with teams to ensure SLA compliance and smooth delivery.</p><p><strong>Desired Candidate Profile</strong></p><p>To qualify for this role, you must meet the below minimum requirements: Diploma Degree 1 2-year experience as coordinator.</p>
<p>We are looking for The Cybersecurity Engineer (CE) to be dedicated to the Schneider Electric Enterprise Network and Security Services team that provides lifecycle security services for customers. Key Tasks: The Cybersecurity Engineer has primary responsibility for technical execution / delivery of security solutions to customers. While executing a Schneider Electric security solution, the CE will represent Schneider Electric as a technical leader with the proficiency to implement technical security solutions. Solutions will be composed of key elements that meet the customer needs. The CE will manage the implementation of solutions, perform site visits to maintain the security solution, provide security training and consult on security matters when required. The CE will ensure that the security infrastructure required to support Schneider Electric applications is in place. The CE may also function as a requirements analyst and serve as the conduit between the customer and the Schneider Electric Delivery Organization. The CE will be required to evaluate existing and new technologies to determine their applicability and value for inclusion in the Schneider Electric security solutions, and communicate his or her thoughts to the UAE Cybersecurity Operations Manager or the Global Cybersecurity Director. Work with the product manager or project sponsor to successfully implement the Schneider Electric Security solutions and associated applications Configuration of any approved host and network security solutions Configuration of Network Performance Monitoring and Management solutions Oversee any required modification or reconfiguration of network elements Manage installation and connectivity testing of the security solutions Lead application acceptance testing (from a security perspective) Develop and deliver end user training Develop and deliver technical documentation as required Technical research to meet security solution requirement</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of experience in OT Industrial Control System</li><li>3+ years performing the installation and/or management of network-based firewalls, preferably Cisco, Fortinet, Juniper or another top-tier product.</li><li>3+ years performing network troubleshooting using sniffers and monitors.</li><li>3+ years performing the installation and/or management of network-based Intrusion Detection products.</li><li>3+ years advanced systems administration (Windows Active Directory)</li><li>3+ years of experience in implementing Host-based security technologies (Antivirus, Data Leakage Prevention, Host IPS, Whitelisting)</li><li>3+ years of experience in implementing system backup technologies</li><li>Understanding of high-availability networking technologies</li><li>Experience working in a mixed environment of both standard TCP/IP and nonstandard networking protocols</li><li>Experience in developing, evaluating, implementing Security Policy and Procedures</li><li>Experience with the Schneider Electric product line and Industries is desirable but not essential</li><li>Experience with LAN, WAN and technologies</li><li>Facilitation skills to lead requirements discovery workshops and project scope change requirements</li><li>Analytical skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements</li><li>Observational skills to validate data obtained via other techniques and expose new areas for elicitation</li><li>Writing skills to communicate information effectively to customers, Project Managers, and technical staff</li><li>Organizational skills to work with the vast array of information gathered during elicitation and analysis to cope with rapidly changing information and be able to apply this</li><li>Interpersonal skills, to help negotiate customer priorities and to resolve conflicts among project stakeholders</li><li>Bachelor s Degree in a computer related field, plus one of the following certifications: Cisco Certified Network Associate Security (CCNA Security) Certified Information Systems Security Professional (CISSP) ISA99 or IC32-34 related OT certification</li><li>Based in Oman</li><li>Independent, self-sufficient, able to work alone without direct supervision.</li><li>Capable of taking full responsibility for executing tasks, sometimes at remote locations.</li><li>Confident in customer project environment.</li><li>Able to show initiative, make quick decisions, and follow through to a conclusion.</li><li>Travel required 50% or more during heavy project and services loads</li></ul>
<p><h4>Position summary</h4>
<p>Inspect guest rooms, public areas, pool, etc. after being cleaned by housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of housekeeping, engineering, front office, and laundry. Document and resolve issues with discrepant rooms with the front desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><strong>Job Description:</strong></p><p>Our client, EL-KADESIA Engineering Industries, is an established company operating within the engineering and industrial sector. The company is seeking a technically skilled and customer-focused IT Helpdesk Engineer to provide reliable IT support, maintain day-to-day technology operations, and ensure efficient resolution of end-user technical issues.</p><p><strong>Job Summary:</strong></p><p>Our client is looking for an experienced and service-oriented IT Helpdesk Engineer to provide first-line technical support to employees across on-site and remote environments. The successful candidate will be responsible for troubleshooting hardware, software, network, email, and user-access issues while supporting systems including Windows, Microsoft Office, Active Directory, CCTV, and telephone infrastructure. The role requires strong troubleshooting and problem-solving abilities, excellent communication skills, and the ability to prioritize and resolve multiple technical requests while maintaining high standards of service and information security.</p><p><strong>Key Responsibilities:</strong></p><p><strong>IT Helpdesk & User Support</strong></p><ul><li>Provide first-line technical support to users both on-site and remotely.</li><li>Diagnose and resolve hardware, software, and user-related technical issues.</li><li>Troubleshoot computers, printers, peripheral devices, and software applications.</li><li>Respond to support requests according to established priorities and service levels.</li><li>Document technical issues, solutions, and actions taken.</li><li>Escalate complex incidents to the appropriate technical support level when required.</li></ul><p><strong>Systems & Software Support</strong></p><ul><li>Install, configure, and maintain Windows operating systems and Microsoft Office applications.</li><li>Perform software installations, updates, and configurations in accordance with company policies.</li><li>Manage user accounts and access permissions through Active Directory, including account creation, modification, disabling, and password resets.</li><li>Provide support for Outlook and Exchange, including troubleshooting email synchronization and connectivity issues.</li><li>Support endpoint security solutions, including antivirus and basic cybersecurity tools.</li></ul><p><strong>Network & Infrastructure Support</strong></p><ul><li>Troubleshoot basic LAN, Wi-Fi, and internet connectivity issues.</li><li>Apply practical knowledge of IP addressing, DNS, and DHCP to diagnose network problems.</li><li>Support basic data backup and restoration activities in accordance with approved policies and authorization levels.</li><li>Coordinate with IT and telecommunications service providers when required.</li></ul><p><strong>CCTV & Telephone Systems</strong></p><ul><li>Provide basic technical support for CCTV systems, including monitoring, camera connectivity, and troubleshooting.</li><li>Support IP and analog telephone systems and internal extensions.</li><li>Coordinate with external vendors and service providers to resolve infrastructure-related issues.</li></ul><p><strong>IT Service Management</strong></p><ul><li>Log, classify, track, update, and close incidents through the company's IT ticketing system.</li><li>Maintain accurate records of incidents, resolutions, and recurring technical issues.</li><li>Prepare clear technical documentation to support knowledge sharing and future troubleshooting.</li></ul><p><strong>Qualifications</strong></p><p><strong>Education</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Management Information Systems (MIS), or a related field.</li><li>Equivalent practical experience may be considered where appropriate.</li></ul><p><strong>Experience</strong></p><ul><li>3-5 years of practical experience in an IT Helpdesk, IT Support, or similar technical support role.</li><li>Hands-on experience supporting end users in a corporate or industrial environment is preferred.</li></ul><p><strong>Required Skills</strong></p><ul><li>Strong knowledge of Windows operating systems and Microsoft Office applications.</li><li>Hands-on experience with Active Directory and user account/access management.</li><li>Practical understanding of networking fundamentals, including IP, DNS, and DHCP.</li><li>Strong troubleshooting, analytical, and problem-solving capabilities.</li><li>Good knowledge of Outlook and email troubleshooting.</li><li>Ability to manage multiple support requests and prioritize tasks effectively.</li><li>Strong communication skills with the ability to explain technical solutions clearly to non-technical users.</li><li>Good understanding of information security, confidentiality, and protection of company data.</li><li>Strong customer-service orientation and ability to remain calm when handling urgent incidents.</li><li>Good organizational and time-management skills.</li><li>Ability to work independently as well as collaboratively with internal teams and external service providers.</li></ul><p><strong>Preferred Skills & Experience</strong></p><ul><li>Experience with FortiGate, VPNs, and remote-access solutions.</li><li>Familiarity with IT Service Management and ticketing platforms such as ServiceNow or Jira.</li><li>Basic knowledge of Linux or macOS.</li><li>Good understanding of cybersecurity principles and endpoint-protection solutions.</li><li>Experience supporting CCTV systems and IP/analog telephone systems.</li><li>Experience coordinating with telecommunications, IT, and technology service providers.</li></ul><p><strong>Behavioral & Professional Competencies</strong></p><ul><li>High level of commitment, integrity, confidentiality, and professionalism.</li><li>Strong internal customer-service and active-listening skills.</li><li>Ability to handle urgent technical incidents calmly and professionally.</li><li>Strong ability to prioritize tasks and manage multiple support requests.</li><li>Willingness to continuously learn and develop technical knowledge.</li><li>Ability to prepare clear and accurate technical documentation.</li><li>Strong teamwork and coordination skills.</li><li>Ability to work effectively with different departments, vendors, and external service providers.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Management Information Systems (MIS), or a related field. Equivalent practical experience may be considered where appropriate.</li><li>3-5 years of practical experience in an IT Helpdesk, IT Support, or similar technical support role. Hands-on experience supporting end users in a corporate or industrial environment is preferred.</li><li>Strong knowledge of Windows operating systems and Microsoft Office applications.</li><li>Hands-on experience with Active Directory and user account/access management.</li><li>Practical understanding of networking fundamentals, including IP, DNS, and DHCP.</li><li>Strong troubleshooting, analytical, and problem-solving capabilities.</li><li>Good knowledge of Outlook and email troubleshooting.</li><li>Ability to manage multiple support requests and prioritize tasks effectively.</li><li>Strong communication skills with the ability to explain technical solutions clearly to non-technical users.</li><li>Good understanding of information security, confidentiality, and protection of company data.</li><li>Strong customer-service orientation and ability to remain calm when handling urgent incidents.</li><li>Good organizational and time-management skills.</li><li>Ability to work independently as well as collaboratively with internal teams and external service providers.</li><li>Experience with FortiGate, VPNs, and remote-access solutions.</li><li>Familiarity with IT Service Management and ticketing platforms such as ServiceNow or Jira.</li><li>Basic knowledge of Linux or macOS.</li><li>Good understanding of cybersecurity principles and endpoint-protection solutions.</li><li>Experience supporting CCTV systems and IP/analog telephone systems.</li><li>Experience coordinating with telecommunications, IT, and technology service providers.</li><li>High level of commitment, integrity, confidentiality, and professionalism.</li><li>Strong internal customer-service and active-listening skills.</li><li>Ability to handle urgent technical incidents calmly and professionally.</li><li>Strong ability to prioritize tasks and manage multiple support requests.</li><li>Willingness to continuously learn and develop technical knowledge.</li><li>Ability to prepare clear and accurate technical documentation.</li><li>Strong teamwork and coordination skills.</li><li>Ability to work effectively with different departments, vendors, and external service providers.</li></ul>
<p>Handle guest check-in/check-out, reservations, inquiries, complaints, billing, and front-office operations while ensuring excellent customer service and smooth daily hotel operations. Opera PMS knowledge is mandatory.</p><p><strong>Desired Candidate Profile</strong></p><p>Apply Now: Phone-PHONE_NUMBER E-MEMAIL_ADDRESS</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a highly skilled Business Systems Analyst with extensive experience in supply chain planning and execution applications, particularly within the Oracle ecosystem. As an Oracle Supply Chain Planning Business Specialist, you will collaborate closely with stakeholders across the organization to analyze business needs, optimize processes, and implement effective solutions using Oracle Applications best practices. A deep understanding of supply chain planning processes, strong analytical abilities, and excellent communication skills are essential for this role. You will be responsible for managing the supply chain planning modules with Oracle E-Business Suite (EBS) and helping organization in cloud migration process.</p><p>Responsibilities:</p><ul><li>Application implementation and Support : Lead the implementation, extension, and enhancement of Oracle Supply Chain Planning modules (such as Demand Planning, Advanced Planning and Scheduling, Inventory Management, and Procurement etc.). Provide ongoing support and maintenance for Oracle Applications, ensuring system stability, availability, and performance.</li><li>Requirements Gathering & Analysis : Collaborate with business stakeholders to understand and document business requirements. Analyze existing processes and systems to identify areas for improvement and optimization.</li><li>Business Process Optimization : Promote and implement process improvements to enhance efficiency and accuracy in supply chain planning and operations. Collaborate with cross-functional teams to integrate Oracle applications with other enterprise tools and applications.</li><li>Continuous Improvement : Lead the planning, configuring, testing and implementation of application updates and upgrades following best practices. Stay current with Oracle product updates and emerging technologies, applying this knowledge to drive continuous improvement.</li><li>Project Management: Manage projects from inception to completion, including planning, execution, monitoring, and closing. Coordinate with cross-functional teams to ensure project deliverables are met on time and within budget.</li><li>Data Security: Ensure data integrity and security across Oracle platforms.</li><li>Service Management : Take ownership and resolve service requests within SLA (Service Level Agreement) timelines. Use current change control standards and SDLC to successfully implement solutions</li><li>Training and Development : Organize training sessions to share knowledge with the stakeholders, keeping them up to date with the latest features and functionalities within the applications.</li><li>Documentation : Ensure accurate and up-to-date documentation of system configurations, processes, procedures, user guides for existing and new applications. Create and deliver training materials and sessions for end-users and stakeholders.</li><li>Reporting and Business Analytics : Prepare reports, interpret complex data, and provide actionable insights.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Education:</strong> bachelor's or master's degree in computer science, Information Systems, or a related field.</li><li><strong>Experience:</strong> 5 to 8 years of experience with supply chain planning modules in Oracle eBusiness Suite, Oracle Cloud Fusion applications. Strong understanding of supply chain planning processes and best practices.</li><li><strong>Communication Skills:</strong> Excellent verbal, written communication and interpersonal skills are crucial for interacting and collaborating with team members and stakeholders effectively at all levels.</li><li><strong>Analytical Skills :</strong> Strong analytical, troubleshooting, performance tuning, and debugging skills. Problem-solving skills are necessary for identifying root causes of issues and implementing effective solutions.</li><li><strong>Project management :</strong> Experience in Waterfall and Agile Methodology.</li><li><strong>Time Management :</strong> Effective time management and organizational skills are necessary to prioritize tasks and meet deadlines.</li><li><strong>Strategic Thinking :</strong> Ability to think strategically and align the solution deliverables with the organization s goals and objectives.</li><li><strong>Technical Skills:</strong> Oracle Database : SQL Application Technology : Oracle Alerts, Oracle Business Events, Workflow, Forms personalization Integration Technologies : Oracle Integration Cloud (OIC), Integration SOA Gateway, Rest APIs Cloud : Oracle Cloud Infrastructure and Cloud migration strategies. Reporting and analytics with Oracle applications (Standard reports), Enterprise Command Center</li></ul><p></p></section>
<p>We are hiring experienced Floor Manager for a reputed restaurant group in Kuwait.</p><p>Key Responsibilities</p><ul><li>Oversee daily restaurant floor operations and ensure smooth service flow</li><li>Supervise waiters, captains, hosts, and front-of-house staff</li><li>Ensure high standards of guest service and customer satisfaction</li><li>Handle guest complaints and resolve issues professionally</li><li>Monitor staff grooming, discipline, attendance, and performance</li><li>Coordinate with kitchen and bar teams for efficient service</li><li>Ensure restaurant cleanliness, ambiance, and presentation standards</li><li>Manage table reservations, seating arrangements, and guest handling</li><li>Assist in staff training and team motivation</li><li>Ensure compliance with hygiene, safety, and company SOPs</li><li>Support restaurant management in achieving sales and service targets</li><li>Prepare shift reports and operational updates when required</li></ul><p>Benefits: 500 KD Based on Experience Accommodation & Transportation Provided</p><p>Job Location : Kuwait</p><p><strong>Desired Candidate Profile</strong></p><p>Job requirements</p><ul><li>Diploma/Degree in Hotel Management or Hospitality preferred</li><li>Minimum 4 6 years of experience in restaurant or hospitality operations</li><li>At least 2 years of experience in a supervisory/front-of-house management role</li><li>Strong leadership and customer service skills</li><li>Good communication and team management abilities</li><li>Experience in fine dining or high-volume restaurant operations preferred</li><li>Ability to work under pressure and handle busy service periods</li><li>Gulf experience preferred</li></ul>