Tourism Marketing Jobs in Kuwait

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <li>Answer phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to the proper extensions.</li> <li>Capture sales from incoming calls related to room and restaurant reservation requests. Accurately coordinate the details of each reservation or request.</li> <li>Run daily reports for the department and operational departments.</li> <li>Manage the general reservations and guest communication email inboxes.</li> <li>Accept and deliver Answering Mobile (Hotel Chat) instant messages, wake-up calls, and facsimiles in a timely manner.</li> <li>Provide guests with clear information on room types, rates, availability, packages, and hotel services.</li> <li>Ensure all guest details and booking information are accurate and properly recorded.</li> <li>Handle guest complaints in accordance with Four Seasons policy.</li> <li>Receive in-house guest calls and assist with their requests for Housekeeping, Guest Services, Laundry, and Engineering by adding the requests to the HotSOS system under the respective department.</li> <li>Offer assistance to guests with visa applications and airport Meet and Greet services.</li> <li>Contact guests to obtain pre-arrival information.</li> <li>Respond to all guest inquiries professionally and within established service standards.</li> <li>Confirm and/or guarantee non-guaranteed reservations, and clear waitlisted reservations.</li> <li>Assist GRS in guest recognition efforts by pre-clearing reservations to identify existing return guest profiles and acknowledge those requiring VIP or special attention.</li> <li>Contact guests or travel planners to clarify any discrepancies in their preferences or requests before the guest's arrival.</li> <li>Perform installation and repairs of telephones.</li> <h4>What you bring</h4> <li>Excellent communication skills, verbal and written, in both English and Arabic.</li> <li>A minimum of two years' experience working in a similar role in luxury five-star hotels.</li> <li>Ability to handle VIP and high-expectation guests.</li> <li>Problem-solving ability.</li> <li>Strong organization and time management skills.</li> <li>Ability to work under pressure.</li> <h4>What we offer</h4> <li>Full-board shared living accommodation in a high-quality, well-resourced compound</li> <li>Complimentary nights at FS Hotels worldwide</li> <li>Regular social and sporting events</li> <li>Paid home leave tickets</li> <li>Quality employee meals</li> <li>Transportation to and from work</li> <li>Free Wi-Fi in accommodation and on employee transportation buses</li> <h4>Work authorization</h4> <p>The hotel will apply for the work authorization for the successful candidate.</p> <p>We look forward to receiving your application!</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <li>Answer phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to the proper extensions.</li> <li>Capture sales from incoming calls related to room and restaurant reservation requests. Accurately coordinate the details of each reservation or request.</li> <li>Run daily reports for the department and operational departments.</li> <li>Manage the general reservations and guest communication email inboxes.</li> <li>Accept and deliver Answering Mobile (Hotel Chat) instant messages, wake-up calls, and facsimiles in a timely manner.</li> <li>Provide guests with clear information on room types, rates, availability, packages, and hotel services.</li> <li>Ensure all guest details and booking information are accurate and properly recorded.</li> <li>Handle guest complaints in accordance with Four Seasons policy.</li> <li>Receive in-house guest calls and assist with their requests for Housekeeping, Guest Services, Laundry, and Engineering by adding the requests to the HotSOS system under the respective department.</li> <li>Offer assistance to guests with visa applications and airport Meet and Greet services.</li> <li>Contact guests to obtain pre-arrival information.</li> <li>Respond to all guest inquiries professionally and within established service standards.</li> <li>Confirm and/or guarantee non-guaranteed reservations, and clear waitlisted reservations.</li> <li>Assist GRS in guest recognition efforts by pre-clearing reservations to identify existing return guest profiles and acknowledge those requiring VIP or special attention.</li> <li>Contact guests or travel planners to clarify any discrepancies in their preferences or requests before the guest's arrival.</li> <li>Perform installation and repairs of telephones.</li> <h4>What you bring</h4> <li>Excellent communication skills, verbal and written, in both English and Arabic.</li> <li>A minimum of two years' experience working in a similar role in luxury five-star hotels.</li> <li>Ability to handle VIP and high-expectation guests.</li> <li>Problem-solving ability.</li> <li>Strong organization and time management skills.</li> <li>Ability to work under pressure.</li> <h4>What we offer</h4> <li>Full-board shared living accommodation in a high-quality, well-resourced compound</li> <li>Complimentary nights at FS Hotels worldwide</li> <li>Regular social and sporting events</li> <li>Paid home leave tickets</li> <li>Quality employee meals</li> <li>Transportation to and from work</li> <li>Free Wi-Fi in accommodation and on employee transportation buses</li> <h4>Work authorization</h4> <p>The hotel will apply for the work authorization for the successful candidate.</p> <p>We look forward to receiving your application!</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do:</h4> <ul> <li>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s Banquet Department to ensure that established cultural and core standards are met; long-range strategic planning for Banquets operation.</li> <li>The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li> <li>Coordinate set-up requirements for hotel and off-site functions according to the banquet event order, communicate directly with group contacts, Catering Managers, and Conference Services Managers to ensure that all details of the function are carried out, ensure quality and timeliness of all food items, in an elegantly appointed environment dedicated to an attentive and distinctive experience.</li> <li>The ability to work closely with the Director of Food & Beverage, Executive Chef, and Director of Catering to design an effective menu while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments. Ability to plan and manage Hotel outdoor catering business.</li> <li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li> <li>Observe physical condition of facilities and equipment in the banquet area and make recommendations for corrections and improvements as needed.</li> </ul> <h4>What you will bring:</h4> <ul> <li>3–5 years of prior experience in high-volume banquet operations, preferably within the GCC.</li> <li>Excellent written and verbal communication skills in English, with Arabic proficiency considered an advantage.</li> <li>Strong financial awareness along with effective leadership, adaptability, and creativity.</li> <li>Strong coaching and employee development capabilities, with excellent organizational skills, multitasking ability, and attention to detail.</li> <li>Good F&B knowledge with understanding of menu planning.</li> </ul> <h4>What we offer:</h4> <ul> <li>Department Head benefits as per Four Seasons Kuwait policy</li> <li>Complimentary nights at other Four Seasons Hotels worldwide</li> <li>Regular social and sports events</li> <li>Paid home leave with flight tickets</li> <li>Complimentary employee meals and uniforms</li> <li>Health, medical and insurance benefits</li> </ul> <h4>Work Authorization</h4> <p>Hotel will apply for the Kuwait work authorization for the successful candidate.</p> <p>We look forward to receive your application!</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do:</h4> <ul> <li>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s Banquet Department to ensure that established cultural and core standards are met; long-range strategic planning for Banquets operation.</li> <li>The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li> <li>Coordinate set-up requirements for hotel and off-site functions according to the banquet event order, communicate directly with group contacts, Catering Managers, and Conference Services Managers to ensure that all details of the function are carried out, ensure quality and timeliness of all food items, in an elegantly appointed environment dedicated to an attentive and distinctive experience.</li> <li>The ability to work closely with the Director of Food & Beverage, Executive Chef, and Director of Catering to design an effective menu while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments. Ability to plan and manage Hotel outdoor catering business.</li> <li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li> <li>Observe physical condition of facilities and equipment in the banquet area and make recommendations for corrections and improvements as needed.</li> </ul> <h4>What you will bring:</h4> <ul> <li>3–5 years of prior experience in high-volume banquet operations, preferably within the GCC.</li> <li>Excellent written and verbal communication skills in English, with Arabic proficiency considered an advantage.</li> <li>Strong financial awareness along with effective leadership, adaptability, and creativity.</li> <li>Strong coaching and employee development capabilities, with excellent organizational skills, multitasking ability, and attention to detail.</li> <li>Good F&B knowledge with understanding of menu planning.</li> </ul> <h4>What we offer:</h4> <ul> <li>Department Head benefits as per Four Seasons Kuwait policy</li> <li>Complimentary nights at other Four Seasons Hotels worldwide</li> <li>Regular social and sports events</li> <li>Paid home leave with flight tickets</li> <li>Complimentary employee meals and uniforms</li> <li>Health, medical and insurance benefits</li> </ul> <h4>Work Authorization</h4> <p>Hotel will apply for the Kuwait work authorization for the successful candidate.</p> <p>We look forward to receive your application!</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><span>About Abbott</span></b></p><br><br><p>Abbott is a global healthcare leader that is creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.</p><br><br><br><p><b><span>Working at Abbott</span></b></p><br><br><p>At Abbott, you can do work that matters, grow and learn, care for yourself and your family, be your true self, and live a full life. You will have access to:</p><br><br><ul><li><p>Career development with an international company where you can grow your dream career.</p><br><br></li><li><p>A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies by Fortune.</p><br><br></li><li><p>A company recognized as one of the best big companies to work for and the best place to work for diversity, working mothers, female executives, and scientists.</p><br><br></li></ul><br><p><b><span>The Opportunity - Sr Medical Representative</span></b></p><br><br><p>This position works out of our Kuwait office in the Established Pharmaceutical division.&nbsp;</p><br><br><br><p>Established Pharmaceuticals—We are committed to bringing the benefits of our trusted medicines to more people in the world’s fastest-growing countries. Our broad portfolio of high-quality and differentiated branded generic medicines covers multiple therapeutic areas, including gastroenterology, women's health, cardiometabolic, pain management/central nervous system, and respiratory.</p><br><br><br><p><b><span>What You'll Do</span></b></p><br><br><ul><li><p>Promote the company’s products to healthcare professionals to educate them on the value that our products bring to the patients/customers in Kuwait.</p><br><br></li><li><p>Effectively use tools and resources (SFA/SFE), to ensure achieving the planned coverage, frequency and call rate for the assigned customers’ list.</p><br><br></li><li><p>Understand customers’ needs and requirements and effectively communicate product benefits and address customer concerns.</p><br><br></li><li><p>Ensure consistent sales growth and achievement of<span>sales goals</span>and targets in the<span>assigned territory</span>.</p><br><br></li><li><p>Identify new opportunities and gain new business while maintaining the existing business.</p><br><br></li><li><p>Establish and develop relations with key personnel in all accounts in the<span>assigned territory</span>.</p><br><br></li><li><p>Provide reports to supervisor regarding territory status, to include forecasts, proposals and<span>business reviews</span>.</p><br><br></li><li><p>Identify and develop<span>new business opportunities</span>with existing and potential customers.</p><br><br></li><li><p>Ensure mastery of<span>Product knowledge</span>related to the company’s products as well as the competitive products that are available in the market.</p><br><br></li><li><p>Carry out effective sales calls, targeting high sales hospitals for maximum efficiency. Maintain a daily track record of the sales calls.</p><br><br></li><li><p>Monitor market trends and competitor activity in<span>assigned territory</span>.</p><br><br></li><li><p>Ensure compliance with all the company’s policies and codes.</p><br><br></li></ul><br><p><b>Required Qualifications:</b></p><br><br><ul><li><p>Minimum 2 years of pharma experience&nbsp;in Kuwait</p><br><br></li><li><p>Multinational experience is preferred.&nbsp;</p><br><br></li><li><p>Internal and external candidates.&nbsp;</p><br><br></li><li><p>Pharmacy / health care background</p><br><br></li><li><p>Demonstrated leadership and commitment&nbsp;</p><br><br></li></ul><br><p><b><span>Competencies:</span></b></p><br><br><ul><li><p>Learning ability</p><br><br></li><li><p><span>Active Listening</span></p><br><br></li><li><p>Self-Accountability</p><br><br></li><li><p><span>Team Player</span></p><br><br></li><li><p>Challenge assumptions &amp; insights driven</p><br><br></li><li><p>Meet compliance standards.</p><br><br></li></ul><br><p><b><span>personal attributes:</span></b></p><br><br><ul><li><p>Honesty / Transparency / Trust Worthy</p><br><br></li><li><p>Positive</p><br><br></li><li><p>Self-leadership</p><br><br></li><li><p>Flexibility</p><br><br></li><li><p>Persistence</p><br><br></li><li><p>Acceptance</p><br><br></li></ul><br><p>Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.</p><br><br><br><p>Connect with us atwww.abbott.com, on Facebook at<span><span><span>www.facebook.com/Abbott</span></span></span>and on Twitter @AbbottNews and @AbbottGlobal.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description Summary</b></p><br><br>We are hiring for a Therapy Area Representative to join our Commercial Portfolio Team based in Kuwait. The TA Representative in Kuwait will be responsible for supporting HQ by executing the in-field tactics for assigned priority brands within a defined territory. The role focuses on high-quality external stakeholder engagement and delivery of agreed field performance objectives, in line with Novartis policies, ethical standards, and compliance requirements.<br>#LI-Onsite<br><p><b>Job Description</b></p><br><br><p><u>Major accountabilities:</u></p><br><br><br><ul><li>Execute data-driven field engagement and delivering tailored omnichannel interactions using digital tools</li><li>Deliver high-quality, compliant product promotion aligned with brand strategy and therapeutic area priorities</li><li>Act as a trusted partner to HCPs by communicating clinical evidence, product value, and appropriate use</li><li>Leverage “next best action” insights and digital platforms to maximize engagement impact and execution excellence</li><li>Capture and share field insights on customer needs, market dynamics, and competitor activity to inform strategy and territory planning</li><li>Collaborate cross-functionally and operate in full compliance with company policies, ethical standards, and local regulations</li></ul><br><br><p><u>Requirements:</u></p><br><br><br><ul><li>Degree/education&nbsp;in relevant discipline.</li><li>Solid understanding of <b>Kuwait</b>&nbsp;market is preferred.</li><li>Ability to execute omnichannel&nbsp;stakeholders&nbsp;journeys effectively</li><li>Candemonstrate successful performance track record</li><li>Solid communication skills, analytical skills, and presentation skills.</li><li>Strong&nbsp;external&nbsp;stakeholders&nbsp;engagement and relationship management skills.&nbsp;</li><li>Proven ability to use digital/AI tools as part of daily work.</li></ul><br><br><p><b>Skills Desired</b></p><br><br>Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional Ethics<br> </div>

<p><h4>Job summary</h4> <p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.</p> <br> <h4>Candidate profile</h4> <br> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li> <li>Or 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li> </ul> <br> <h4>Core work activities</h4> <br> <h4>Ensuring culinary standards and responsibilities are met</h4> <ul> <li>Manages kitchen shift operations and ensures compliance with all food & beverage policies, standards and procedures.</li> <li>Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.</li> <li>Assists executive chef with all kitchen operations and preparation.</li> <li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li> <li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.</li> <li>Assists in determining how food should be presented and creates decorative food displays.</li> <li>Maintains purchasing, receiving and food storage standards.</li> <li>Ensures compliance with food handling and sanitation standards.</li> <li>Performs all duties of kitchen managers and employees as necessary.</li> <li>Recognizes superior quality products, presentations and flavor.</li> <li>Ensures compliance with all applicable laws and regulations.</li> <li>Follows proper handling and right temperature of all food products.</li> <li>Operates and maintains all department equipment and reports malfunctions.</li> <li>Checks the quality of raw and cooked food products to ensure that standards are met.</li> </ul> <br> <h4>Leading kitchen operations</h4> <ul> <li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li> <li>Leads shifts while personally preparing food items and executing requests based on required specifications.</li> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and builds mutual trust, respect, and cooperation among team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors.</li> <li>Maintains the productivity level of employees.</li> <li>Ensures employees understand expectations and parameters.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Ensures property policies are administered fairly and consistently.</li> <li>Communicates performance expectations in accordance with job descriptions for each position.</li> <li>Recognizes success performance and produces desired results.</li> </ul> <br> <h4>Ensuring exceptional customer service</h4> <ul> <li>Provides services that are above and beyond for customer satisfaction and retention.</li> <li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li> <li>Sets a positive example for guest relations.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Handles guest problems and complaints.</li> </ul> <br> <h4>Maintaining culinary goals</h4> <ul> <li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li> <li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li> <li>Utilizes the labor management system to effectively schedule to business demands and for tracking of employee time and attendance.</li> <li>Trains employees in safety procedures.</li> </ul> <br> <h4>Managing and conducting human resource activities</h4> <ul> <li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li> <li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li> <li>Participates in the employee performance appraisal process, providing feedback as needed.</li> <li>Brings issues to the attention of the department manager and human resources as necessary.</li> </ul> <br> <h4>Additional responsibilities</h4> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Attends and participates in all pertinent meetings.</li> </ul> <br> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.</p> <p>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>