Store manager Jobs in Kuwait

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Store Manager is responsible for driving sales performance while focusing on growth and profitability. They ensure customer satisfaction, effective merchandising standards, and smooth store operations. Additionally, the Store Manager develops and trains staff to enhance their skills and deliver excellent customer experiences, contributing to overall store success.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Sales and Profitability</p><p><br></p><ul><li>Meets or exceeds profitability expectations for the store in sales, payroll, shrink, and conversion.</li><li>Creates and executes strategies to maximize store sales and control expenses.</li></ul><p><br></p><p>Operational Effectiveness</p><p><br></p><ul><li>Controls company assets by adhering to all loss prevention measures, managing inventory, stock movements, sales, returns, exchanges, and store maintenance.</li><li>Executes and complies with all company policies and store procedures.</li></ul><p><br></p><p>People Development and HR</p><p><br></p><ul><li>Supports recruiting, hiring, developing, and retaining high-quality associates to meet store profile and future planning needs.</li><li>Leads by example, trains, develops, and provides ongoing feedback on product knowledge, selling skills, visual merchandising, and customer service.</li><li>Organizes weekly staff meetings and daily briefings to review store performance and communicate company goals, new procedures, and performance targets.</li></ul><p><br></p><p>Customer Experience and Merchandising</p><p><br></p><ul><li>Ensures customer service excellence is a priority through continuous assessment, coaching, and team follow-up.</li><li>Maintains visibility on the selling floor to support selling functions and answer customer inquiries.</li><li>Implements visual merchandising standards, promotions, and ensures sales floor and stockroom organization and cleanliness.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Excellent leadership and team management skills.</li><li>Strong strategic planning and execution abilities.</li><li>Proficient in loss prevention and inventory management.</li><li>Ability to deliver exceptional customer service.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>High school education or equivalent preferred.</li><li>1-2 years of Store Manager experience with a proven track record of driving sales and profit results.</li><li>Proficiency in business English, both written and verbal.</li><li>Competency in computer skills including Outlook, Excel, SAP, and report analysis. Strong numeracy and literacy skills.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><u>Role Overview</u></b></p><p><br></p><p>We are seeking a commercially focused Store Manager to lead the day-to-day operations and performance of one of our retail stores. In this role, you will be responsible for maximizing sales and profitability, developing the store team, maintaining excellent customer service, controlling stock and operational costs, and ensuring full compliance with company and brand standards.</p><p>The ideal candidate is a hands-on retail leader with strong commercial awareness, people-management capabilities, and a proven ability to drive store performance in a fast-paced fashion retail environment.</p><p><br></p><p><b><u>Key Responsibilities</u></b></p><p><br></p><ul><li><b>Sales Performance:</b> Drive the store to achieve and exceed monthly sales targets and key retail KPIs, including Sales, ATV, UPT, conversion, and productivity.</li><li><b>Performance Analysis:</b> Analyze hourly, daily, weekly, and monthly sales performance and implement actions to improve commercial results.</li><li><b>Team Leadership:</b> Lead, motivate, coach, and develop the store team while managing individual and overall store performance.</li><li><b>Customer Experience:</b> Ensure consistently high customer service standards and lead by example in handling customer interactions and escalations.</li><li><b>Store Operations:</b> Manage the daily operation of the store and ensure compliance with company policies, procedures, SOPs, audit requirements, and brand standards.</li><li><b>Stock Management:</b> Monitor inventory levels, best sellers, replenishment, stock transfers, damages, returns, and stock availability.</li><li><b>Stock Loss &amp; Security:</b> Maintain stock-loss targets and ensure effective controls relating to theft prevention, refunds, exchanges, discounts, promotions, and inventory.</li><li><b>Visual Merchandising:</b> Partner with the VM team to maintain window displays, product presentation, store layout, replenishment, and overall brand image.</li><li><b>People Planning:</b> Prepare staff schedules based on traffic, sales targets, operational requirements, shipments, promotions, and store events.</li><li><b>Performance &amp; Development:</b> Conduct performance reviews, identify high and low performers, implement development plans, and recommend training requirements.</li><li><b>Cash &amp; Financial Controls:</b> Oversee daily cash, petty cash, POS operations, banking, payment reconciliation, and relevant financial reporting.</li><li><b>Store Standards:</b> Maintain high standards of cleanliness, safety, security, maintenance, and overall store presentation.</li></ul><p>These responsibilities consolidate the original JD's detailed sections covering sales and VM as well as customer service, staff management and store operations. </p><p><br></p><p><b><u>Skills &amp; Requirements</u></b></p><p><br></p><p><b>Retail &amp; Commercial</b></p><ul><li>Minimum 3+ years of experience within the fashion retail industry, with proven Store Manager or comparable retail leadership experience.</li><li>Strong understanding of retail KPIs, sales performance, stock management, shrinkage, budgeting, and store profitability.</li><li>Ability to interpret sales reports and translate performance data into commercial actions.</li><li>Strong knowledge of Visual Merchandising, inventory management, customer service, and store operations.</li><li><br></li></ul><p><b>Leadership &amp; People Management</b></p><ul><li>Proven ability to lead, motivate, coach, and develop retail teams.</li><li>Strong workforce planning and performance-management capabilities.</li><li>Ability to manage individual and store targets while creating a high-performance culture.</li><li>Strong problem-solving, decision-making, communication, and interpersonal skills.</li></ul><p><br></p><p><b><u>Qualifications</u></b></p><p><br></p><ul><li>Bachelor's Degree in Management, Marketing, Fashion, Business Administration, or a relevant discipline.</li><li>Minimum 3+ years of fashion retail experience.</li><li>Excellent command of Arabic and English.</li><li>Proficiency in Microsoft Office and retail reporting systems.</li><li>Strong organizational, customer-management, and commercial skills.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage and motivate a diverse team.</li><li>Excellent communication abilities for clear and effective interaction with customers and staff.</li><li>Proficiency in inventory management systems to optimize stock levels and reduce waste.</li><li>Analytical skills to interpret sales data and make strategic decisions.</li><li>Customer service orientation to enhance the shopping experience and build customer loyalty.</li><li>Knowledge of visual merchandising techniques to create an inviting store atmosphere.</li><li>Problem-solving skills to address operational challenges and customer complaints proactively.</li></ul></div>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.<br> Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p> <h4>Key responsibilities</h4> <p><strong>Customer service:</strong></p> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (Guest – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul> <p><strong>Grooming / attitude / knowledge:</strong></p> <ul> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <p><strong>Merchandise:</strong></p> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward / outward and maintain the report of the same.</li> </ul> <p><strong>Process:</strong></p> <ul> <li>Handle the POS (Point of Sale) / billing counter efficiently.</li> <li>Tally money in the cash till during the beginning / end of the shifts.</li> <li>Issue receipts / refunds / change to the customers correctly.</li> <li>Process the payments by cash / credit cards / vouchers / automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP & loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to the outside party.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> • To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty<br><p><span>At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.</span></p><br><br>Responsibilities:<br>Functional Roles and Responsibilities<br>• Welcome and greet every customer in a warm and friendly manner &amp; demonstrate excellent customer service at all times.<br>• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale<br>• Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.<br>• Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.<br>• Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.<br>• Maintain personal grooming standards as advised by the Store Manager.<br>• Maintain clean and organized display, fitting rooms and stock areas.<br>• Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.<br>• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.<br>• Recruit customers for the database, accurately entering their details on the POS system.<br>• Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.<br>Qualifications:<br>Education/Certification and Continued Education<br>• High school qualification<br>• 3 to 4 years retail sales or customer service experience </div>

<p><h4>Position objective</h4> <p><strong>The position is responsible for increasing business revenues.</strong><br> The position is responsible for developing, implementing and maintaining standard operating procedures required as per retail standards across stores to drive the business and gain customer satisfaction.<br> Oversee the recruiting, hiring and training needs of the store, and efficient decision making to enhance the overall performance of the store.<br> Represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.<br> Provide leadership and support to all the employees.</p> <h4>Key responsibilities</h4> <p><strong>Sales and profitability:</strong></p> <ul> <li>Achieve quantitative measures of performance in the following areas: units per transaction, average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage.</li> <li>Set store sales target to maximize the sales and profitability.</li> <li>Guide area managers and store managers to maximize productivity in stores through effective utilization of the available resources.</li> <li>Effective management of the operational costs, reduction in operational costs by automation.</li> <li>Adhere and enforce company SOP, policies and procedures; loss prevention audit guidelines in all the stores. Also monitor the measures to ensure compliance by all the employees.</li> <li>Oversee the implementation and execution of the visual merchandising guidelines are followed at all the stores at all times.</li> <li>Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements.</li> <li>Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation.</li> <li>Interpret and make decision on operations and visual standards based on store and clientu2019s needs.</li> </ul> <p><strong>Employee development:</strong></p> <ul> <li>Identify store training and development needs in conjunction with the brand general manager and training department.</li> <li>Formulate a succession plan, in conjunction with the brand general manager.</li> <li>Set KPIs and KRAs for direct subordinates and conduct performance appraisal and feedback.</li> <li>Involve in the selection and recruitment of the operational staff, when required.</li> <li>Ensure technical and behavioral proficiency of staff through appropriate learning and development initiatives.</li> </ul> <p><strong>Communication:</strong></p> <ul> <li>Conduct regional sales and operations meetings on regular basis.</li> <li>Provide frequent feedback to the area managers and store managers on their performances, in relation to company's performance.</li> <li>Ensure brand participation in loyalty program u2018Club Apparelu2019.</li> <li>Weekly meeting with GM and senior management to discuss business plan versus achievements and improvement areas.</li> </ul> <p><strong>Stock management:</strong></p> <ul> <li>Monitor store inventory in consultation with brand general manager and brand managers.</li> <li>Promote a proactive relationship between GM, area manager, brand manager, store manager and the buyers/planners thereby maximizing sales.</li> <li>Monitor slow-moving and out-dated stock, in consultation with brand managers.</li> <li>Ensure stock security measures are effectively managed by store managers.</li> </ul> <p><strong>Store design and projects management:</strong></p> <ul> <li>Involve in the design and layout process of the new store projects.</li> <li>Design a new store schedule prior to commencement of design process.</li> <li>Provide guidance to concept architect during the design and implementation process.</li> <li>Conduct regular project update meetings with the projects team.</li> <li>Provide guidance and support to territory during set-up and merchandising phase.</li> </ul> <p><strong>Miscellaneous:</strong></p> <ul> <li>Ensure enhanced brand visibility and provide inputs for marketing and brand awareness.</li> <li>Handling legal responsibilities related to store management, store opening, and planning.</li> </ul></p><p></p>

POSITION OBJECTIVE<br><br> The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager<br><br>Key Responsibilities<br><br>Customer Service<br><br> Greet the customers and assist them in selecting the right product. Convert the window shoppers to ultimate buyers. Promote the Club Apparel Loyalty Program of the company for repeat sales Serve Customers with the highest standards and follow the company guideline of selling ( GUEST – Greet, Understand, Explain, Sell, Thank) Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge Must be presentable and well-groomed at all the times Flexible to work for extended hours during the Sale period Must possess up to date product knowledge and ensure minimal stock loss. Flexible to work for extended hours during the Sale period.<br><br>Merchandise<br><br> Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. Record the inventory inward / outward and maintain the report of the same Process Handle the POS (Point of Sale) / Billing Counter efficiently Tally money in the cash till during the beginning / end of the shifts Issue receipts / refunds / change to the customers correctly Process the payments by cash / credit cards / vouchers / automatic debits Ensure awareness and vigilance at all times of security in the store without any negligence Must be flexible to work for varied shifts and overtime as per the business requirement Adhere to SOP & Loss Prevention Policies Maintain confidentiality of the sales figures to the outside party

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a Retail Manager (store based) for <strong>SKIMS.&nbsp;</strong>You&nbsp;will be responsible to lead and oversee the operations, ensuring consistent delivery of exceptional customer experience, over achievement of all store related targets and strong team performance across the store. Responsible for driving a high-performance culture, maintaining operational excellence, and ensuring alignment with brand standards.&nbsp;</p><br><br><p><span>At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.</span></p><br><br>Responsibilities:<br><p><strong>Functional Roles &amp; Responsibilities</strong></p><br><ul><li>Drive sales to achieve and exceed store targets through effective leadership and operational efficiency.</li><li>Monitor and analyze store performance metrics, implementing strategies and action plans to develop the business.</li><li>Ensure the store delivers an industry leading service culture at all times.</li><li>Stay informed on market trends related to the industry, product categories, customer preferences, and competitor activity</li><li>Prepare sales analyses and reports on operational performance, market trends, competitor activities, and customer behaviour to support informed decision-making and brand strategy development.</li><li>Track sales performance against forecasts, analyze trends and leverage insights to drive sales growth and maximize profitability.</li><li>360 P&amp;L awareness and implement strategies to protect profit and manage cost lines.</li><li>Recruit, train and retain a high-performing team.</li><li>Oversee all aspects of stock management across the brand, ensuring compliance with procedures while guiding the team to achieve optimal stock levels and minimize loss.</li><li>Collaborate with the visual merchandising team to ensure consistent implementation and maintenance of brand VM standards across all stores.</li><li>Plan and execute sales promotions and marketing initiatives in alignment with operational guidelines, ensuring effective execution and maximum impact.</li><li>Enforce and monitor compliance with store operations policies and procedures to maintain consistent and efficient operations</li></ul><p><strong>People Management Roles and Responsibilities</strong></p><br><ul><li>Provide guidance and motivation to team members to drive high performance and quality output, while actively supporting their continuous development.<br>&nbsp;</li></ul><br>Qualifications:<br><p><br><strong>Education/Certification and Continued Education</strong><br>• Graduate in any discipline<br><strong>Years of Experience</strong><br>• 5–7 years’ experience successfully managing a fast-paced, large-format or multiple profitable retail stores&nbsp;<br><strong>Knowledge and Skills</strong><br>• Retail Operations Management<br>• Sales and Marketing<br>• Coaching and mentoring<br>• Inventory Management<br>• Visual Merchandising<br>• Financial Management<br>&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br></span><p>The Section head is fully responsible and accountable for sound section operations. The role focuses on leading section sales team in alignment with business strategies, in which all are responsible for providing customers with high level of services. Major focus of Section Head in driving sales and profitability to meet pre-set section targets. The Group Section Head is totally responsible for providing friendly work environment, and ensures section employees’ development through coaching and mentoring.</p><br> <br><br>Job Responsibilities <br><p><strong>Sales</strong></p><br> <ul> <li>Manages and leads staff in achieving section’s targets</li> <li>Drives section’s sales activities to achieve targets in cash, credit, warranties &amp; accessories</li> <li>Ensures proper implementation of promotional activities to support higher sales results</li> <li>Ensures adequate involvement of section team in analyzing sales data to maximize business results</li> <li>Follows up with sales associates on section &amp; individual achievements</li> <li>Assists sales staff in completing difficult sales transactions</li> </ul> <p><strong>Customer Service</strong></p><br> <ul> <li>Provides exceptional customer service and ensures sales associates also provide the same level of service.</li> <li>Handles and follows on section customer’s complaints and inquires;</li> <li>Interacts with section customers to ensure the quality of services provided.</li> <li>Ensures reviewing section’s CSI results and takes necessary actions&nbsp;&nbsp;</li> </ul> <p><strong>Operations</strong></p><br> <ul> <li>Plans and prepares work schedules and assigns section’s employees to specific duties, manages break periods, working hours, sick leaves, and vacations;</li> <li>Inspects section merchandise to ensure it is correctly priced and displayed</li> <li>Requests and suggests section’s product range/variety and maintain stock levels</li> <li>Ensures full implementation of merchandise, planogram, display, saleable as per merchandise guidelines at section level</li> <li>Secures section merchandise by implementing security systems and measures.</li> <li>Reports to Store Manager on section operations, performance and resources</li> <li>Ensures all section’s activities in alignment with organizational policies &amp; procedures.</li> <li>Maintains section’s cost control measures in alignment with business objectives.</li> <li>Ensures section’s adequate level of merchandise and supplies through coordination with relevant departments</li> <li>Ensures sending section’s perpetual count to store manager on monthly bases</li> <li>Maintains adequate section’s manpower according to budget</li> <li>Conducting yearly appraisals and performance reviews with development plans for section employees</li> <li>Conduct section’s checklist</li> <li>Provides constant coaching, mentoring and training for all section staff</li> <li>Ensures providing safe &amp; secured work environment at section level</li> <li>Ensures sound housekeeping at section level</li> <li>Ensures section employee awareness of safety and emergency procedures.</li> </ul> <br><br>Candidate Requirements <br><p><u><strong>Cont. Job Responsibilities</strong></u></p><br> <p><u><strong>Talent Development</strong></u></p><br> <ul> <li>Trains section staff on store policies, department procedures, and job duties;</li> <li>Leads section employees engaged in sales activities and conducting of inventories,</li> <li>Ensures compliance of section employees with established location security, sales, cleanliness and record keeping procedures and systems;</li> <li>Monitors and evaluates section staff performance and training needs;</li> <li>Develops, inspires, motivates and provides coaching and mentoring to section staff;</li> <li>Ensures section employees’ commitment to organizational objectives.</li> </ul> <p><u><strong>Candidate Requirements:</strong></u></p><br> <ul> <li>2+ years of &nbsp;experience,</li> <li>Good English language</li> <li>Good communication skills</li> <li>Ability to work under pressure</li> </ul> <br><br>Education <br>Bachelor’s Degree<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Damas Jewellery is the leading jeweller in the Middle East with its foundation dating back to 1907. Headquartered in Dubai, United Arab Emirates, Today it operates 150 stores across the GCC and employs more than 1200 people. Over 40 prestigious international brands are part of Damas Jewellery’s varied portfolio alongside its own branded in-house collections, offering customers a wide range of designs suited to all occasions.</p><br> <strong>Why Damas?</strong> <p>• Competitive salary plus commission<br>• Diverse and inclusive work environment<br>• Fantastic career growth opportunities<br>• Damas Academy for learning and development<br>• Great mentoring by a highly experienced management team<br>• We value the health and well-being of our colleagues</p><br> <strong>Product Sales</strong><br> <p>1. Receive and engage with the customer to understand the customer’s requirement<br>2. Introduce the various product offering to the customers and facilitate customer buying decision<br>3. Prepare the estimate of the products selected and completing the sales transaction<br>4. Achieve category wise sales target for the allocated section<br>5. Assist the customer in a sales return or repair work</p><br> <strong>Retail Operations: Store Management</strong> <p>1. Adhere to the standard operating procedures in the store<br>2. Adhere to cost savings practices undertaken in the store<br>3. Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated. Report the sold sock and ensure the stock replenishment<br>4. Ensure proper and attractive display of the products at the appropriate counter<br>5. Transfer the stock to the locker at the close of the day<br>6. Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft<br>7. Monitor the dead stock and liaison with the store manager to minimise the same<br>8. Provide support to the marketing team, VM team and IRSG teams in ensuring the compliance of the store and improve footfall<br>9. Develop and maintain relationship and network with competitors to leverage leading practices &amp; learning to improve store level processes</p><br> <strong>Retail Operations: Feedback Management</strong> <ol><li>Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings</li><li>Manage customer queries and complaints as per the company guidelines</li></ol> <strong>Qualification, Experience and Skills:</strong> <p><strong>Qualification:</strong><br>• Graduate / Minimum High school<br><strong>Experience:</strong><br><strong>•</strong> 2 to 5 years of previous experience in luxury retail, customer service or hospitality industry<br>• General knowledge of Jewellery<br><strong>Personal Skills/Abilities:</strong><br>• Knowledge of English and any Indian regional languages preferred<br>• Excellent interpersonal and communication skills<br>• Strong understanding of Customer Service needs and Customer priorities<br>• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision<br>• Self-Starter with Team-Player approach<br>• Must be available to work retail hours (including weekends) to meet business needs ( open to 6 days / split shifts)</p><br> <p><em>While we welcome all interested candidates to apply, we particularly encourage female candidates to apply to support gender balance in our teams</em></p><br> <br> </div>

<p><h4>Position objective</h4> <p><strong>Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales.</strong><br> Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the company policies and procedures.<br> End to end store responsibility in absence of Store Manager.<br> Promote the loyalty program of the company for maximizing loyalty and repeat sales.<br> Provide feedback to the Store Manager and Area Manager with regards to employees and products.</p> <h4>Key responsibilities</h4> <ul> <li>Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss.</li> <li>Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs.</li> <li>Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales.</li> <li>Assisting the Store Manager in implementation of operating procedures at the store as per the company standards.</li> <li>Ensure the brand and company’s policies and procedures are adhered by all the staff at all the times.</li> <li>Regularly audits own store administration and resolve any issues.</li> <li>Manage the daily roster, leave and grievances of the retail staff.</li> <li>Maintain the visual merchandising standards at the stores all the time as per set VM standards.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> <li>End to end store responsibility in absence of Store Manager.</li> <li>Must be physically fit to stand for extended hours and heavy lifting.</li> </ul></p><p></p>

<p>Location: Kuwait</p><p>Store Manager / Assistant Store Manager</p><p>Industry: Fashion &amp; Retail</p><p>Key Responsibilities</p><p>Receive incoming merchandise and verify quantities, styles, sizes, colors, and product codes against delivery documents.</p><p>Check products for damages, defects, or discrepancies and report any issues to the Store Manager.</p><p>Organize and maintain the stockroom according to company standards.</p><p>Ensure all merchandise is properly tagged, labeled, folded, hung, and stored.</p><p>Replenish merchandise from the stockroom to the sales floor as required.</p><p>Monitor stock levels and communicate low-stock or fast-moving items to the management team.</p><p>Conduct daily, weekly, and monthly stock counts as required.</p><p>Assist with physical inventory counts and stock audits.</p><p>Maintain accurate records of stock transfers, deliveries, returns, and damaged items.</p><p>Process stock transfers between stores or warehouses according to company procedures.</p><p>Prepare merchandise for customer reservations, online orders, transfers, or deliveries when required.</p><p>Follow FIFO/FEFO principles where applicable, particularly for relevant retail products.</p><p>Ensure the stockroom is clean, safe, organized, and free from unnecessary items.</p><p>Support visual merchandising by ensuring sufficient stock is available for displays and promotional activities.</p><p>Coordinate with the sales team to respond quickly to requests for specific products or sizes.</p><p>Follow company policies and procedures relating to inventory control, security, loss prevention, and health and safety.</p><p>Report stock discrepancies, shortages, overages, or suspected losses immediately.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirement open to all nationals residing in Kuwait</p><p>Previous experience in stock keeping, inventory, warehouse, or fashion retail is preferred.</p><p>Good understanding of inventory and stock control procedures.</p><p>Strong attention to detail and accuracy.</p>

<p><h4>Position objective</h4> <p>The position is responsible for receiving, inspecting, storing, and issuing merchandise for use in the shop.</p> <h4>Key responsibilities</h4> <ul> <li>Receive merchandise and count it physically and electronically in order to ensure accuracy of information.</li> <li>Inspect the quality of the products and report discrepancies to the store manager or assistant store manager about damaged products.</li> <li>Classify and stock the products in the stock room as per the store procedures to ensure quick availability of the product.</li> <li>Tag the newly arrived stock and/or return the products as per the instruction of senior staff.</li> <li>Assist the sales staff in replenishing stocks on the shelves to ensure availability of products at all times.</li> <li>Ensure awareness and vigilance at all times regarding security in the store without any negligence.</li> <li>Maintain the highest standards of housekeeping.</li> <li>Be flexible to work extended hours during sale or festival periods.</li> <li>Must be physically fit and capable of heavy lifting.</li> <li>Record the inventory inward and outward and maintain reports accordingly.</li> <li>Check for missing price tags and report them.</li> <li>Ability to heavy lift a minimum of 10 kg weight.</li> <li>Assist during stock take processes.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible for receiving, inspecting, storing and issuing merchandise for use in the shop.</p> <h4>Key responsibilities</h4> <ul> <li>Receive merchandise and count it physically and electronically in order to ensure accuracy of information.</li> <li>Inspect the quality of the products and report the discrepancies to store manager / assistant store manager about damaged products.</li> <li>Classify and stock the products in the stock room as per the store procedures to ensure quick availability of the product.</li> <li>Tag the newly arrived stock and/or return the products as per the instruction of senior.</li> <li>Assist the sales staff in replenishing stocks on the shelves in order to ensure availability of products at all times.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Ensure the highest standards of housekeeping standards.</li> <li>Flexible to work for extended hours during the sale / festival period.</li> <li>Must be physically fit and able to perform heavy lifting.</li> <li>Record the inventory inward / outward and maintain the report of the same.</li> <li>Check for missing price tags and report the same.</li> <li>Ability to heavy lift a minimum of 10 kg weight.</li> <li>Assist during stock take processes.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p> <p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager or assistant store manager.</p> <h4>Key responsibilities</h4> <ul> <li>Must possess knowledge of varied cosmetics products and accessories.</li> <li>Demonstrate excellent make-up selling skills.</li> <li>Recommend and link customer specific products.</li> <li>Identify customer requirements and deliver excellent customer services.</li> <li>Brand representation at the required standards with updated product knowledge and minimized stock loss.</li> <li>Ensure all stock is laid out and displayed in order to attract customers and as per standard layout norms.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Ensure the highest standards of housekeeping standards.</li> <li>Handle the POS (Point of Sale) / Billing counter.</li> <li>Greet the customers and assist them in selecting the right product.</li> <li>Must be presentable and well-groomed at all times.</li> <li>Tally money in the cash during the beginning and end of the shifts.</li> <li>Process the payments by cash, credit cards, vouchers, or automatic debits.</li> <li>Issue receipts, refunds, and change to the customers correctly.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Flexible to work for extended hours during the sale or festival period.</li> <li>Record the inventory inward and outward and maintain the report of the same.</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul></p><p></p>

<p><h4>Position Objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p> <p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager or assistant store manager.</p> <h4>Key Responsibilities</h4> <ul> <li>Must possess knowledge of varied cosmetics products and accessories.</li> <li>Demonstrate excellent make-up selling skills.</li> <li>Recommend and link customer specific products.</li> <li>Identify customer requirements and deliver excellent customer services.</li> <li>Brand representation at the required standards with updated product knowledge and minimized stock loss.</li> <li>Ensure all stock is laid out and displayed in order to attract customers and as per standard layout norms.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Ensure the highest standards of housekeeping standards.</li> <li>Handle the POS (Point of Sale) / Billing Counter.</li> <li>Greet the customers and assist them in selecting the right product.</li> <li>Must be presentable and well-groomed at all times.</li> <li>Tally money in the cash during the beginning and end of the shifts.</li> <li>Process the payments by cash, credit cards, vouchers, or automatic debits.</li> <li>Issue receipts, refunds, and change to the customers correctly.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Flexible to work for extended hours during the sale or festival period.</li> <li>Record the inventory inward and outward and maintain the report of the same.</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p> <p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p> <h4>Key responsibilities</h4> <p><strong>Customer service:</strong></p> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul> <p><strong>Grooming / attitude / knowledge:</strong></p> <ul> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <p><strong>Merchandise:</strong></p> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward / outward and maintain the report of the same.</li> </ul> <p><strong>Process:</strong></p> <ul> <li>Handle the POS (Point of Sale) / billing counter efficiently.</li> <li>Tally money in the cash till during the beginning / end of the shifts.</li> <li>Issue receipts / refunds / change to the customers correctly.</li> <li>Process the payments by cash / credit cards / vouchers / automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP and loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to the outside party.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p> <p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p> <h4>Key responsibilities</h4> <p><strong>Customer service:</strong></p> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul> <p><strong>Grooming / attitude / knowledge:</strong></p> <ul> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <p><strong>Merchandise:</strong></p> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward / outward and maintain the report of the same.</li> </ul> <p><strong>Process:</strong></p> <ul> <li>Handle the POS (Point of Sale) / billing counter efficiently.</li> <li>Tally money in the cash till during the beginning / end of the shifts.</li> <li>Issue receipts / refunds / change to the customers correctly.</li> <li>Process the payments by cash / credit cards / vouchers / automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP and loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to the outside party.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.<br> Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p> <h4>Key responsibilities</h4> <strong>Customer service:</strong> <ul> <li>Greet the customers and assist them in selecting the right product.</li> <li>Convert the window shoppers to ultimate buyers.</li> <li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li> <li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li> <li>Must be updated about the various brands of the group for suggestive selling to the customers.</li> </ul> <strong>Grooming / attitude / knowledge:</strong> <ul> <li>Must be presentable and well-groomed at all times.</li> <li>Flexible to work for extended hours during the sale period.</li> <li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li> <li>Flexible to work for extended hours during the sale period.</li> </ul> <strong>Merchandise:</strong> <ul> <li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li> <li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li> <li>Record the inventory inward / outward and maintain the report of the same.</li> </ul> <strong>Process:</strong> <ul> <li>Handle the POS (Point of Sale) / billing counter efficiently.</li> <li>Tally money in the cash till during the beginning / end of the shifts.</li> <li>Issue receipts / refunds / change to the customers correctly.</li> <li>Process the payments by cash / credit cards / vouchers / automatic debits.</li> <li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li> <li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li> <li>Adhere to SOP and loss prevention policies.</li> <li>Maintain confidentiality of the sales figures to the outside party.</li> </ul></p><p></p>

<p><h4>About Us</h4> <p>At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together.</p> <p>Here, you’ll join a diverse, customer-obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.</p> <h4>Key Responsibilities</h4> <p>To deliver excellent customer service through identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.</p> <h4>Functional Roles and Responsibilities</h4> <ul> <li>Welcome and greet every customer in a warm and friendly manner and demonstrate excellent customer service at all times.</li> <li>Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale.</li> <li>Receive cash or payment in any authorized modes from customers, issue receipts or bills against their purchase and provide professional cash point service.</li> <li>Handle customer complaints professionally and efficiently, in line with the company after-sales policy, escalating to management if necessary.</li> <li>Demonstrate and maintain product knowledge, fashion trends, and in-store promotions at all times.</li> <li>Maintain personal grooming standards as advised by the Store Manager.</li> <li>Maintain clean and organized display, fitting rooms, and stock areas.</li> <li>Check stock levels daily and inform the store manager of depleting stocks in order to replenish and maintain optimum stock levels.</li> <li>Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies, etc.</li> <li>Recruit customers for the database, accurately entering their details on the POS system.</li> <li>Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.</li> </ul> <h4>Education and Experience</h4> <ul> <li>High school qualification.</li> <li>3 to 4 years retail sales or customer service experience.</li> </ul></p><p></p>

<p><h4>At Al Tayer Insignia</h4> <p>Your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer-obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.</p> <h4>About us</h4> <p>As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home, and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the beauty, home, fashion, and hospitality sectors. Our brands include Bloomingdales, Harvey Nichols, and Armani to name just a few!</p> <h4>About the role</h4> <p>Deliver excellent customer service through: identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.</p> <h4>What you’ll be doing</h4> <p><strong>Functional roles & responsibilities</strong></p> <ul> <li>Welcome and greet every customer in a warm and friendly manner and demonstrate excellent customer service at all times.</li> <li>Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale.</li> <li>Receive cash or payment in any authorized modes from customers, issue receipts/bills against their purchase and provide professional cash point service.</li> <li>Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.</li> <li>Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.</li> <li>Maintain personal grooming standards as advised by the Store Manager.</li> <li>Maintain clean and organized display, fitting rooms and stock areas.</li> <li>Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.</li> <li>Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.</li> <li>Recruit customers for the database, accurately entering their details on the POS system.</li> <li>Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.</li> </ul> <h4>About you</h4> <p><strong>Education/certification and continued education</strong><br> High school qualification</p> <p><strong>Years of experience</strong><br> 3 to 4 years retail sales or customer service experience</p></p><p></p>