Speech And Language Therapist Jobs in Kuwait
572 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: State or Regional Massage License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Dean School of Education</p>
<p> </p>
<p>Classification: Executive / Academic Leadership<br>Reports To: Vice President for Academic Affairs (VPAA)<br> <br>About The American International University</p>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</p>
<p> </p>
<p>For more information, visit: www.aiu.edu.kw </p>
<p> </p>
<p>School of Education Profile</p>
<p>The School of Education prepares future educators, educational leaders, and professionals through excellence in teaching, research, innovation, and community engagement. The School is committed to developing graduates who demonstrate professional competence, ethical leadership, critical thinking, and a commitment to lifelong learning. Through strong partnerships with schools, educational organisations, and the wider community, the School contributes to the advancement of education in Kuwait and beyond.</p>
<p> </p>
<p>Scope of Work</p>
<p>The Dean of the School of Education provides strategic, academic, and administrative leadership to advance the School's mission of excellence in teaching, research, and community engagement. The Dean is responsible for academic planning, curriculum development, faculty leadership, student success, quality assurance, accreditation, budgeting, and resource management. The role fosters research, innovation, and partnerships with educational institutions and industry while ensuring compliance with institutional policies and accreditation standards to support the School's continued growth and academic excellence while promoting excellence in teaching, educational research, innovation, international collaboration, and student success</p>
<p> </p>
<p>Key Responsibilities</p>
<ul>
<li>Provide overall leadership and management for the School of Education, including oversight of full-time and adjunct faculty, academic programs, and administrative operations.</li>
<li>Lead the development, implementation, and continuous improvement of curricula and academic programs to ensure excellence in teaching, learning, and alignment with national and international educational standards.Manage the School s budget, resource allocation, and strategic planning.</li>
<li>Drive faculty recruitment, mentoring, performance review, and professional development.</li>
<li>Promote a culture of research and scholarship across the School; support faculty and student research activities.</li>
<li>Establish and maintain an Education Advisory Board comprising representatives from schools, educational organisations, government agencies, and relevant professional bodies to ensure programmes remain aligned with national priorities and professional expectations.</li>
<li>Lead and coordinate accreditation efforts and quality assurance activities (institutional and programmatic), including familiarity with American accreditation frameworks and lead and coordinate institutional and programme accreditation activities, ensuring compliance with applicable national and international quality assurance and accreditation standards (e.g. CAEP, AAQEP or equivalent where appropriate).</li>
<li>Ensure the School s website and public communications accurately reflect programs, achievements, and student opportunities.</li>
<li>Foster industry and community partnerships, internships, and experiential learning opportunities for students.</li>
<li>Represent the School in university leadership meetings and contribute to institution-wide strategic initiatives.</li>
<li>Manage the School's budget, resource allocation, strategic planning, and operational performance.</li>
<li>Lead the development of new academic programmes and specialisations.</li>
<li>Promote external funding and research partnerships.</li>
<li>Support postgraduate programme development.</li>
<li>Foster innovation in teaching, digital learning, and educational technologies.</li>
<li>Build partnerships with schools, ministries, and international universities.</li>
<li>Contribute actively to the University's strategic planning, institutional effectiveness, student recruitment, faculty development and internationalisation initiatives.</li>
</ul>
<p> </p>
<p>Reporting Departments (If Applicable)</p>
<ul>
<li>Faculty within the School of Education</li>
<li>Administrative and program support staff</li>
</ul>
<p> </p>
<p>Minimum Qualifications: </p>
<p>The ideal candidate shall demonstrate experience in professional and academic positions, as well as a strong record in teaching and outstanding academic achievements at the international level. The successful candidate will demonstrate sustained scholarly achievement through internationally recognised research, publications, conference participation, and professional engagement., in addition to possessing the following degrees, qualifications, and professional experience:</p>
<p> </p>
<ul>
<li>Earned PhD from a recognised university in Education or a closely related discipline.</li>
</ul>
<ul>
<li>Appointment at the rank of Full Professor or eligibility for appointment at that rank.</li>
<li>An internationally recognised record of teaching, research, scholarly publications, research supervision and academic leadership appropriate for appointment as Full Professor.</li>
<li>Demonstrated senior academic leadership experience, preferably as Dean, Associate Dean, Head of School or Department Chair.</li>
<li>A clear vision for developing higher education in general and for the School in particular.</li>
<li>Full familiarity with the credit hour and academic year (semester) system.</li>
<li>Distinguished managerial experience in the affairs of higher education, preferably at the level of a college dean in a reputable university.</li>
<li>Demonstrated experience with institutional and programme accreditation, quality assurance, assessment, curriculum review and continuous improvement.</li>
<li>Acumen in the area of human resources and administrative and financial concepts, practices, policies, and procedures.</li>
<li><br></li></ul>
<p> </p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Discover your future at Citi
<p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br>
Job Overview
<p>Citi Services is a world-leading provider of cash management, trade services and custody products to Financial Institutions, Public Sector, Corporate and Commercial clients across more than 100 countries. Our global network is uniquely positioned to serve clients with local and cross-border needs through integrated reporting, digital solutions and deep institutional expertise</p><br><p>This is a rare opportunity to lead Citi's Services business across three high-growth GCC markets — Kuwait, Qatar and Oman. As a senior member of both the MEP Services subcluster leadership team and the Country Management teams for all three markets, you will shape and execute a cross-border strategy that drives market share growth, deepens client relationships, and reinforces Citi's position as the leading global transaction banking provider in the region</p><br><p>As Services Head, you will serve as the senior strategic leader and primary client engagement head for the Services business across Kuwait, Qatar and Oman — with direct influence over revenue outcomes, talent strategy, regulatory relationships, and the digital innovation agenda. This is a platform for leaders who aspire to broader MEA or global leadership roles within Citi</p><br><p><b>Key Responsibilities</b></p><br><p>Responsibilities are organized across six core leadership pillars:</p><br><p><b>1. Strategic Leadership</b></p><br><ul><li>Define and execute short- and long-term Services strategy aligned to MEA cluster and global objectives</li><li>Expand market and client wallet share; broaden the client solutions portfolio across all segments</li><li>Navigate a complex matrix environment, aligning stakeholders across competing priorities</li><li>Drive the digital transformation and innovation agenda in response to GCC market trends and fintech disruption</li><li>Develop strategic responses to macroeconomic shifts, crisis scenarios and evolving risk profiles</li><li>Ensure the overall business strategy is clearly articulated to all key stakeholders including CCOs, Banking, Services teams, Operations, Technology and second- and third-line partners</li></ul><p><b>2. Business & Revenue Growth</b></p><br><ul><li>Deliver on Revenue, EBIT, Expenses and all agreed financial KPIs across Kuwait, Qatar and Oman</li><li>Lead client acquisition, retention and wallet-share expansion strategy across all Services business lines</li><li>Oversee the end-to-end Services business, including sales, product, operations and technology teams</li><li>Work closely with the Services Operations Head to advance the business agenda</li><li>Identify, develop and prioritize technology business cases, obtaining cluster and global buy-in</li><li>Compete effectively against traditional global and local banks and non-bank transactional service providers through superior client propositions and innovative solutions</li></ul><p><b>3. Client Engagement</b></p><br><ul><li>Serve as the primary client engagement head for all Services business across the three markets</li><li>Generate active, senior-level client interactions and build strategic, long-term client relationships</li><li>Deploy optimal service solutions tailored to client needs across all segments and business lines</li><li>Provide leadership to the Services team in advancing advice, insights and solutions to the client base</li><li>Drive execution of client experience initiatives aligned to Citi's "Be the Best for our Clients" vision</li><li>Partner with Banking and Markets colleagues to deliver a balanced, country-wide client strategy</li></ul><p><b>4. Risk & Governance</b></p><br><ul><li>Maintain full responsibility for credit, operational, conduct and compliance risk management across all three markets</li><li>Ensure regulatory and statutory compliance at all times; foster a strong control culture within the team</li><li>Actively participate in Internal Audit and External (Regulatory) audit processes, ensuring timely deliverables and representation of risk mitigants for optimum results</li><li>Engage in Legal Vehicle Governance processes and proactively escalate potential franchise-level issues</li><li>Develop deep Balance Sheet expertise; act as a strong partner in negotiating with Treasury and Markets, balancing Services priorities with franchise-wide considerations</li><li>Participate actively in Country governance forums, ensuring decision-making inclusion across all critical elements that impact the franchise</li></ul><p><b>5. Stakeholder & External Engagement</b></p><br><ul><li>Articulate business strategy clearly to CCOs, Banking, Operations, Technology and all control partners</li><li>Build productive, trust-based working relationships with regulatory bodies, supervisors and policy makers across Kuwait, Qatar and Oman</li><li>Represent Citi externally at industry associations, forums, congresses, conferences and committees</li><li>Drive Regulatory Advocacy to achieve business objectives and support Citi's franchise positioning in the three markets</li><li>Maintain strong internal alignment across MEP subcluster leadership, global Services heads, and Country Management teams</li></ul><p><b>6. People & Culture</b></p><br><ul><li>Build and lead a high-performing, diverse and inclusive Services team across Kuwait, Qatar and Oman</li><li>Drive an effective talent strategy, ensuring appropriately skilled and experienced individuals are in critical roles</li><li>Develop the next generation of Services leadership within the organization</li><li>Promote an ethical, inclusive culture embedded in Citi's highest standards of conduct</li><li>Engage employees meaningfully in the broader business strategy and organizational direction</li><li>Foster a strong control environment and risk-aware culture at all levels of the team</li></ul><p><b>What We're Looking For</b></p><br><p><b>Essential Requirements</b></p><br><p>Candidates must be able to demonstrate the following:</p><br><ul><li><b>15+ years</b> of work experience in the financial services industry, including <b>10+ years</b> at a senior managerial level</li><li><b>Deep transaction banking expertise</b> — cash management, trade services and/or custody products</li><li><b>Proven success</b> leading multi-country or cluster-level business strategy and delivering financial results (Revenue, EBIT, P&L)</li><li><b>Strong risk and governance track record</b> — credit, operational, conduct and compliance risk management</li><li><b>Excellent financial acumen</b>, including experience preparing business plans and financial cases</li><li><b>Strong Balance Sheet understanding</b> and familiarity with risk and finance frameworks at a legal entity level</li><li><b>Experience managing dynamic, diverse and cross-functional teams</b> across geographies</li><li><b>Demonstrated ability to align global strategy with local execution</b>, balancing front, middle and back-office resources</li><li><b>Executive-level communication skills</b> — written and verbal, for internal and external audiences including regulators, clients and senior management</li><li><b>Fluency in English</b> (both written and verbal).</li><li><b>University degree</b> (Bachelor's minimum required)</li></ul><p><b>Preferred & Advantageous Experience</b></p><br><p>The following experience would strengthen a candidate's profile:</p><br><ul><li>Prior <b>GCC or broader MEA market experience</b> in a senior Services or transaction banking leadership role</li><li><b>Master's degree</b> in Business, Finance or a related field</li><li><b>Arabic language proficiency</b> (spoken and/or written)</li><li><b>Digital transformation and fintech engagement</b> experience within a financial institution</li><li><b>Established regulatory relationships</b> with GCC central banks, supervisors or government institutions</li><li><b>Legal Vehicle governance experience</b> and familiarity with managing a banking legal entity</li><li><b>Track record of gaining Senior Management buy-in</b> for and executing country-level growth strategies</li></ul><p><b>Skills & Competencies</b></p><br><p><b>Why This Role? Development & Career Value</b></p><br><p>This position provides unparalleled exposure to one of the most strategically important banking clusters in the MEA region. As a C15/Director, you will be positioned at the intersection of regional strategy, global influence, and client impact.</p><br><p><b>What you will gain:</b></p><br><ul><li><b>Multi-market franchise leadership</b> — Full accountability for the Services business across three GCC markets, as part of MEA's largest Citi franchise</li><li><b>Regulatory & governance expertise</b> — Direct engagement with central banks, supervisors and policy makers in Kuwait, Qatar and Oman, building rare regulatory advocacy competencies</li><li><b>Innovation & digital agenda</b> — Lead Citi's digital transformation and fintech response in one of the world's most progressive banking markets</li><li><b>Senior leadership network</b> — Build relationships across Citi's MEP leadership, global Services heads, country CCOs, and senior external stakeholders at the highest levels</li><li><b>Integrative thinking development</b> — Navigate complex, multi-dimensional challenges that develop capabilities suited to the most senior global financial leadership roles</li><li><b>Career acceleration</b> — A C15/Director role spanning three markets positions you for accelerated progression toward broader MEA or global Services leadership within Citi</li></ul><b><i>Location flexibility:</i></b><i> This role may be based in Kuwait City or Doha. The final location will be agreed through mutual discussion with the appointed candidate, reflecting Citi's commitment to attracting the very best talent for this leadership position. The role requires regular travel across all three markets</i><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Institutional Sales<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Solution Sales<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br>
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<div><div ><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span Times New Roman", serif; font-size: 11pt;"><div ><p class="MsoHeading7" ><strong><u><span >Accountabilities</span></u></strong></p></div>Customer:</span></strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><ul ><li><span Times New Roman", serif; font-size: 11pt;">Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner</span></li><li><span Times New Roman", serif; font-size: 11pt;">Ensure that a high level of professional rapport is developed and maintained with all customers</span></li><li><span Times New Roman", serif; font-size: 11pt;">Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required</span></li><li><span Times New Roman", serif; font-size: 11pt;">Maintain a regular call cycle to existing DHL Customers to build strong, multi level relationships within the company to maintain existing DHL sales revenue as customers continue to trade</span></li><li><span Times New Roman", serif; font-size: 11pt;">Probe, question and understand completely the customers needs and requirements to understand where DHL’s service offering can add value to the customers business</span></li><li><span Times New Roman", serif; font-size: 11pt;">Identify potential and negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers, in a profitable manner.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span Times New Roman", serif; font-size: 11pt;">Internal:</span></strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><ul ><li><span Times New Roman", serif; font-size: 11pt;">Liaise with every department that is responsible for customers</span></li></ul><div><font face="Times New Roman, serif"><div ><p ><strong><span >Process:</span></strong></p></div><ul ><li><font face="Times New Roman, serif">Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional (sales) profitable revenue from new customers</font></li><li><font face="Times New Roman, serif">Monitor credit issues and liase with Customer Accounting Department and be aware of issues with no payment and take action where necessary to ensure Outstanding money is collected</font></li><li><font face="Times New Roman, serif">Update and maintain call details on COMET, ensure appropriate IBS forms are updated so that all information is accessible for future reference and monitoring</font></li><li><font face="Times New Roman, serif">Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently</font></li><li><font face="Times New Roman, serif">Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early</font></li></ul><div><div ><p class="MsoHeading7" ><strong><u><span >Skills / Qualifications</span></u></strong></p><p class="MsoHeading7" ><strong><u><span ><br></span></u></strong></p></div><div ><p ><span >Problem Solving:</span></p><div ><p ></p><ul ><li><span >There will be many issues that need resolving. Potential customers will have price and service objections that will need to be resolved in order to secure the business.</span></li><li><span >There will also be service issues, billing queries, and other ad hoc problems that will arise.</span></li><li><span >The core function of a Tele Sales agent is to delight the customer by providing the highest possible level of service. This means that all problems must be handled in a fast, efficient and professional manner. In the cases where the agent cannot resolve the issue personally, there are always senior management available to assist.</span></li></ul><div><font face="Times New Roman, serif"><span ><div ><p ><strong><span >Customer Orientation:</span></strong></p><div ><p ></p><ul ><li><span >Is focused on identifying and meeting customer needs. <span> </span>Acts to establish a long term business partnership with internal and external customers.</span></li></ul><div ><br></div></div></div><strong>Planning and Organizing:</strong></span></font></div><div><ul ><li><font face="Times New Roman, serif"><span >Agents are responsible for planning their own calls cycles and daily calls. There is a set guideline for total calls and who must be contacted in a monthly period, but the way in which this is broken down to a daily level is the responsibility of the agent.</span></font></li><li><font face="Times New Roman, serif"><span >The planning and organization will be monitored by the Direct Channel Manager.</span></font></li></ul></div><div ><font face="Times New Roman, serif"><span ><br></span></font></div><div><font face="Times New Roman, serif"><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Decision Making</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">When negotiating rates and contracts, agents are authorised to offer a set range of contract prices. If there is a requirement to offer a higher level of discount to secure the business, then relevant management approval is required. The same applies to problem solving where FOC shipments, credit notes or other solutions are required.</span></li><li><span Times New Roman", serif; font-size: 11pt;">In general, agents are encouraged to make their own decisions wherever possible, within the set guidelines.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div></div></font></div></div><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Results Orientation</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div></div><strong><font face="Times New Roman, serif"><span ></span></font></strong></div><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Teamwork</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions.</span></li></ul></div><br></div></font></div></div><div lucida console", sans-serif; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><font face="Times New Roman, serif" ><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Accountability</span></strong></p><ul ><li><font face="Times New Roman, serif"><span ><div ><span Times New Roman", serif; font-size: 11pt;">Acts responsibly. Can be counted on to keep commitments. Complies with DHL expectations, policies and procedures.<span> <span> </span></span>Builds others' trust in own professionalism, integrity, expertise and ability to achieve results.</span></div></span></font></li></ul><div ><span ><br></span></div><div ><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Communication Skills</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style to the needs of others. Listens attentively and asks questions when needed to clarify information.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div></div><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Self Management</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div><div><font face="Times New Roman, serif"><span ><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Attention to Detail</span></strong></p><ul ><li><font face="Times New Roman, serif"><span ><div ><span Times New Roman", serif; font-size: 11pt;">Is thorough and complete in performing all aspects of the job.<span> <span> </span></span>Stays focused on the details of the job, no matter how small.<span> <span> </span></span>Checks and monitors work to ensure accuracy.</span></div></span></font></li></ul></div></span></font></div></div><div ><br><span><strong ><u>Experience</u></strong></span></div></div><div ><span ><u><br></u></span><div ><span><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Essential:</span></strong></p><p ></p><div ><div ><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Excellent verbal communication skills and interpersonal style</span></li><li><span Times New Roman", serif; font-size: 11pt;">Excellent personal presentation, grooming and hygiene</span></li><li><span Times New Roman", serif; font-size: 11pt;">Excellent organizational skills, including ability to prioritize workload</span></li><li><span Times New Roman", serif; font-size: 11pt;">Ability to effectively contribute as a team member as part of a busy team</span></li><li><span Times New Roman", serif; font-size: 11pt;">Proven ability to work under pressure in a fast paced, time sensitive environment</span></li><li><span Times New Roman", serif; font-size: 11pt;">Demonstrated ability to use initiative/judgement to solve job related issues</span></li><li><span Times New Roman", serif; font-size: 11pt;">Good understanding of DHL Network</span></li><li><span Times New Roman", serif; font-size: 11pt;">Strong problem solving capability</span></li><li><span Times New Roman", serif; font-size: 11pt;">Desire to get the job done</span></li><li><span Times New Roman", serif; font-size: 11pt;">Passion to provide excellent Customer Service</span></li><li><span Times New Roman", serif; font-size: 11pt;">Right first time philosophy</span></li><li><span Times New Roman", serif; font-size: 11pt;">Telephone / Sales experience in a multi-national company with customer interface experience essential.</span></li><li><span Times New Roman", serif; font-size: 11pt;">Driving license an advantage</span></li><li><span Times New Roman", serif; font-size: 11pt;">1 to 2 years of DHL experience (if transferred within)</span></li><li><span Times New Roman", serif; font-size: 11pt;">Good command of English language; Arabic an advantage.</span></li><li><span Times New Roman", serif; font-size: 11pt;">Excellent PC skills (MS Word & Excel)</span></li><li><span Times New Roman", serif; font-size: 11pt;">Numerically literate</span></li><li><span Times New Roman", serif; font-size: 11pt;">Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services.</span></li><li><span Times New Roman", serif; font-size: 11pt;">Well developed communication & selling skills</span></li><li><span Times New Roman", serif; font-size: 11pt;">Professional Telephone Behavior</span></li><li><span Times New Roman", serif; font-size: 11pt;">Customer Services attitude (controlled temperament)</span></li><li><span Times New Roman", serif; font-size: 11pt;">Dedicated, Hardworking and Enthusiastic</span></li><li><span Times New Roman", serif; font-size: 11pt;">Flexible and prepared to work long hours</span></li><li><span Times New Roman", serif; font-size: 11pt;">Reliable</span></li><li><span Times New Roman", serif; font-size: 11pt;">Ability to work under pressure</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div><div><font face="Times New Roman, serif"><span ><br></span></font></div></div><strong ><span Times New Roman", serif; font-size: 11pt;">Educational</span></strong><span Times New Roman", serif; font-size: 11pt;"><span> </span><strong>Qualifications:</strong></span></div><div ><ul ><li><font face="Times New Roman, serif"><span >Minimum Requirement of Bachelor's Degree</span></font></li></ul></div><strong ><span Times New Roman", serif; font-size: 11pt;"><div ><p ></p></div><u></u></span></strong></div></span><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="584" ><tbody></tbody></table></div></div></div></font></div><br class="Apple-interchange-newline"></div><br></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. Noting that strategic partnership entails nonmonetary partnership and can be used to strengthen joint initiatives/advocacy with external partners towards a common goal, including that of advancing SDGs, the Partnerships Officer provides advice and support to the Resident Coordinator and the UNCT strategic partnerships for SDG achievement. The position is located in the United Nations Resident Coordination Office (RCO) in Kuwait City, Kuwait under the direct supervision of the Head of the Resident Coordinator Office.<br> Responsibilities<br>Within delegated authority, the Partnerships Officer will be responsible of the following duties: 1. ASSISTS WITH THE PROVISION OF SUBSTANTIVE SUPPORT FOR STRATEGIC PLANNING FOR AND COORDINATIN OF UNCT STRATEGIC PARTNERSHIPS WITH CIVIL SOCIETY, THE PRIVATE SECTOR AND OTHER SDG ACHIEVEMENT: • Provides advice on the development and implementation of the UN Partnership Strategy in alignment with and support of the UN Sustainable Development Cooperation Framework; • Supports a UNCT working group or similar platform for the effective implementation, monitoring and assessment of the strategy at regular intervals to harness new emerging opportunities, to anticipate changes to the internal direction and external environment, and to make mid-term adjustments; • Conducts liaison and coordination with UN entities at country, regional and HQ levels, to help package and define a value proposition for local UN partnerships that can engage a wide range of stakeholders, including the private sector, civil society and other non-traditional partners; • Serves as one of the key entry points for external stakeholders seeking guidance and support in navigating opportunities to partner with the UNCT; • Builds strong interface with critical Development partners, Government, private sector, civil society and other non-traditional partners; • Provides substantive support to the Resident Coordinator (RC) and the UNCT in identifying risks and opportunities related to specific partnerships, and suggests mitigation measures as relevant; • Provides inputs on due diligence processes of potential investment and partnership opportunities, in accordance with UN regulations and procedures; • Provides substantive support to RC/UNCT to develop and implement locally tailored partnerships; • Serves as liaison to Global Compact Local Networks (in countries where such Networks are established), assisting the Resident Coordinator in advising the Local Network Board and strengthening local UN engagement with the private sector; in countries without an established Local Network, working with UN Global Compact regional hubs to promote the UN Global Compact Ten Principles and business support for the SDGs. 2. PARTICIPATES IN JOINT PARTNERSHIP AND RESOURCE MOBILIZATION INITIATIVES AND SUPPORTS MANAGEMENT OF POOLED FUND FOR THE UN SUSTAINABLE DEVELOPMENT COOPERATION FRAMEWORK: • Provides substantive support to RC/UNCT to develop and implement locally tailored resource mobilization strategies and initiatives for Cooperation Framework priorities, and identify appropriate data and benchmarks to measure progress and success; • Monitors and analyzes existing resource mobilization partnerships and relationships, including traditional and non-traditional partners and development partners, donors (including high net-worth individuals, private sector, innovative funds) to be explored for direct funding to the UN; • Supports the UNCT with analysis of funding streams from internal and external sources, enabling their timely and coordinated engagement around preparation of proposals; • Supports the UNCT in preparation of the Funding Framework of the UN Sustainable Development Cooperation Framework; • Provides support to the design joint programmes for use in joint resource mobilization and coordination during the implementation of joint programmes as needed; • Advises RC/UNCT and external partners on offers from specialized UN entities for the UN Sustainable Development Cooperation Framework and ensuring the development of a youth partnership strategy to support the SG priorities on youths, disability inclusion, gender and other thematic issues; • Advises the RC/UNCT on corporate policies relating to effective management of resources, including through the establishment and use of pooled funds; • Assists in the establishment and management of the country-based SDG Fund, in close collaboration with UN Multi-Partner Trust Fund Office (where relevant). 3. WORKS CLOSELY WITH THE RESIDENT COORDINATOR OFFICE ECONOMIST AND OTHER UN COUNTRY TEAM FINANCE EXPERTS TO PROMOTE PARTNERSHIPS TO SUPPORT FINANCING FOR ACCELERATING THE ACHIEVEMENT OF THE SUSTAINABLE DEVELOPMENT GOALS (SDGs): • Provides advice on partnership opportunities to drive financing for development options, instruments, modalities to the RC/UNCT, in alignment with the Common Country Analysis (CCA), Cooperation Framework, Integrated National Financing Framework and similar processes; • Prepares briefing papers and discussion points on partnership issues related to financing for development for consideration by RC/UNCT; • Contributes to advocacy, communications and dialogues with partners to improve development assistance policies and practice; • Working in close collaboration with the RCO Economist, ensures effective engagement of relevant counterparts, especially private sector, civil society and development partners, to develop engagement and partnerships around SDG financing; • Undertakes the design and execution of innovative proposals to strengthen the UNCT engagement and reputation, and to generate greater financial resources in support of the SDGs. 4. CONTRIBUTES TO KNOWLEDGE MANAGEMENT AND CAPACITY DEVELOPMENT RELATING TO PARTNERSHIPS AND RESOURCES MOBILIZATION AND MANAGEMENT AT THE COUNTRY LEVEL: • Promotes collaboration, peer support, innovation, good practices, lessons learned, needs, and opportunities through active participation to the local, regional and global communities of practice and knowledge networks within the Resident Coordinator System and across the UN; • Researches, analyzes and presents best practices and lessons learned from implementation of UN partnership initiatives, with a view to advising the RC and UNCT on actions to strengthen the partnership orientation of the UN; • Supports the UNCT with a knowledge repository of potential donors at national and sub-national levels; • Monitors and analyzes best practices and successful models of SDG partnerships and resource mobilization implemented by the UN in country and elsewhere; • Provides advice on global/corporate guidelines, tools and other materials related to partnerships, resource mobilization and donor engagement; • Keeps abreast of emerging innovative approaches in the area of partnerships, resource mobilization and donor engagement, and proposes new ways of working, where relevant; • Reflects on processes of his/ her work area at key milestones and generates knowledge valuable to others in the RC system/ UN Country Teams; • Works closely with the Data Analyst and Communications officers on data, Monitoring and Evaluation (M&E), reporting analytics and communication of same; • Collects, documents and analyzes data to identify trends or patterns and provide insights through reports and data visualization methods to enable data-driven planning, decision-making, presentation and reporting; • Perform other related tasks as assigned.<br> Competencies<br>• PROFESSIONALISM: Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.<br> Education<br>Advanced university degree (Master's degree or equivalent degree) in business or public administration, sustainable development, social sciences, education or related area, is required. A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of five (5) years of progressively responsible experience and track record in strategic support to partnerships, project/programme management, resource mobilization in the context of development cooperation or related area is required. Experience in designing and implementing partnerships is required. Experience in preparing project /programme proposals is required. Experience of developing strategic partnerships across government, private sector and civil society organizations is required. Experience of resources mobilization strategies is required. Experience of inclusion strategies that promote Gender equality, youth participation and inclusion of persons with disability is desirable. Experience in promoting knowledge management in the context of development cooperation is desirable. Experience in UN interagency coordination is desirable. Experience in supporting financing of SDGs is desirable. Work experience of two (2) years or more in data analytics or a related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment, such as a written test, which will be followed by a competency-based interview by phone/Teleconference (MS Teams) or in-person where possible.<br> Special Notice<br>This is a Fixed Term position. Appointment against this position is available for a duration of one (1) year and does not carry any expectancy, legal or otherwise, of renewal. The appointment and renewal thereof are subject to the availability of the post or funds, budgetary approval or extension of the mandate. THIS RECRUITMENT REMAINS SUBJECT TO BUDGETARY, CLASSIFICATION, AND INTERGOVERNMENTAL APPROVALS. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. THIS POSITION IS OPEN TO NATIONALS OF KUWAIT ONLY. National Professional Officer category shall be of the nationality of the country where this position is located and will be recruited in the country or within commuting distance of the office. If no suitable local candidate is identified, KUWAIT nationals residing elsewhere may be considered, in which case the candidate would be responsible for any costs related to traveling and relocating to KUWAIT in the event of an employment offer. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. Note to current staff members at the General Service level: Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements. "Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you". At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application acco </div>
<h2 class="h5">Job description</h2>
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<p><strong><span>1.</span></strong><strong><u><span>JOB PURPOSE</span></u></strong></p><br><br><br><p>To drive revenue growth, profitability, and market share for DHL Aviation Cargo Sales (ACS) in Kuwait through the development and execution of strategic sales initiatives. The role is responsible for managing customer relationships, identifying new business opportunities, maintaining existing accounts, and ensuring that customer requirements are fully supported through close coordination with operational and regional ACS teams.</p><br><br><p>The ACS Sales Manager is accountable for achieving commercial targets, expanding the ACS customer portfolio, and delivering exceptional customer experience while maximizing aircraft capacity utilization and profitability.</p><br><br><p><strong><span>2.</span></strong><strong><u><span>PRINCIPAL ACCOUNTABILITIES</span></u></strong></p><br><br><br><ul><li>Develop and implement the ACS sales strategy for Kuwait in line with regional and global ACS objectives.</li><li>Achieve and exceed revenue, volume, yield, and profitability targets through effective sales planning and execution.</li><li>Identify, secure, and develop new ACS business opportunities within registered freight forwarders: consolidators, logistics providers, and key cargo customers.</li><li>Manage and grow existing customer portfolios through regular customer engagement, business reviews, and solution-based selling.</li><li>Build strong relationships with external customers and key decision-makers to ensure customer retention and long-term business growth.</li><li>Work closely with ACS Capacity Management, Operations, Gateway, and MENA ACS teams to optimize capacity utilization and maximize commercial opportunities.</li><li>Monitor market trends, competitor activities, and customer requirements to develop appropriate commercial responses and pricing strategies.</li><li>Prepare, negotiate, and manage customer quotations, agreements, and commercial proposals in accordance with company guidelines.</li><li>Ensure customer inquiries, quotations, and service issues are responded to promptly and professionally.</li><li>Maintain accurate sales pipeline management, customer records, forecasting, and reporting through approved sales systems and CRM tools.</li><li>Participate in customer visits, industry events, and business development activities to promote DHL ACS services.</li><li>Support network optimization initiatives and contribute to improving customer satisfaction and operational efficiency.</li><li>Ensure compliance with DHL policies, commercial procedures, aviation regulations, and security requirements.</li><li>DSO management</li></ul><br><strong><u>3. NATURE AND SCOPE</u></strong><br><strong>a) Context</strong><br>The ACS Sales Executive is responsible for driving the commercial success of DHL Aviation Cargo Sales within Kuwait. The role requires a balance between strategic business development and day-to-day account management while coordinating closely with operations, capacity management, and regional ACS teams.<br> The position plays a critical role in maximizing available network capacity, increasing revenue generation, and ensuring customers receive reliable and competitive ACS solutions<br><strong>b) Reporting Relationships</strong><br> Direct Line Manager: Commercial Director Kuwait<br>• Functional Relationships: ACS MENA Team<br>• ACS Capacity Management<br>• ACS Worldwide Offices<br>• Country ACS Teams<br>• Gateway and Operations Teams<br>• Aviation Management<br>• Customer Service Teams<br><strong>c) Contacts</strong><br><strong>a. Internal</strong><br>• ACS MENA Management<br>• ACS Capacity Management Team<br>• Country Management<br>• Sales and Commercial Teams<br>• Gateway Operations<br>• Freight Desk<br>• Customer Service Department<br><strong>b. External</strong><br>• Freight Forwarders<br>• Logistics Providers<br>• Consolidators<br>• Ground Handling Agents<br>• Industry Stakeholders<br><strong>d) Problem Solving</strong><br>• Resolve customer service and operational challenges impacting cargo movement.<br>• Identify alternative routing and capacity solutions during disruptions.<br>• Address commercial and pricing issues while maintaining profitability.<br>• Balance customer requirements against operational constraints and network limitations.<br>• Develop creative solutions to secure new business and retain existing accounts.<br><strong>e) Decision Making</strong><br>The role requires independent judgment in:<br>• Business development and customer acquisition activities.<br>• Pricing recommendations and commercial negotiations within delegated authority.<br>• Customer prioritization and opportunity management.<br>• Escalation of operational and commercial issues.<br>• Capacity allocation recommendations to maximize revenue opportunities.<br><strong>f) Planning and Organization</strong><br>• Develop annual sales plans and business development strategies.<br>• Maintain an active sales pipeline and account management schedule.<br>• Conduct regular customer visits and business reviews.<br>• Coordinate with regional and operational stakeholders to support commercial objectives.<br>• Monitor sales performance and implement corrective actions where required.<br><strong>g) Job Challenge</strong><br>• Achieving revenue and volume targets within highly competitive market conditions.<br>• Balancing customer demands with network and capacity limitations.<br>• Managing multiple customer opportunities simultaneously.<br>• Responding effectively to market fluctuations and competitor actions.<br>• Delivering commercial growth while maintaining operational excellence and customer satisfaction.<br>• Operating under time-sensitive conditions that require proactive and reactive decision-making.<br><p><strong><u>4. KNOWLEDGE, SKILLS & EXPERIENCE</u></strong></p><br><br><p> <strong>Experience</strong></p><br><br><p>• Minimum 5 years' experience in air cargo, airline, freight forwarding, aviation logistics, or cargo sales.</p><br><br><p>• Proven track record in business development and account management.</p><br><br><p>• Experience within international logistics, airline cargo, or express industry preferred.</p><br><br><p>• Strong commercial negotiation and relationship management experience.</p><br><br><p>• Strong sales and business development capabilities.</p><br><br><p>• Excellent negotiation and influencing skills.</p><br><br><p>• Strong customer relationship management skills.</p><br><br><p>• Commercial acumen with strong analytical abilities.</p><br><br><p>• Excellent verbal and written communication skills.</p><br><br><p>• Ability to work under pressure and manage multiple priorities.</p><br><br><p>• Strong presentation and reporting skills.</p><br><br><p>• Proficient in Microsoft Office applications and CRM systems.</p><br><br><br><p><strong>Qualifications</strong></p><br><br><p>• Bachelor’s degree in business, Logistics, Supply Chain, Aviation Management</p><br><br><p>• Professional sales or logistics qualifications advantageous.</p><br><br><br><p><strong>Languages</strong></p><br><br><p>• Fluent in English (written and verbal).</p><br><br><p>• Arabic language skills would be an advantage.</p><br><br><br><p><strong><u>5. DIMENSIONS</u></strong></p><br><br><p>• Responsible for delivering Kuwait ACS revenue and volume targets.</p><br><br><p>• Manage and develop a portfolio of key ACS customers.</p><br><br><p>• Generate new business opportunities and secure additional market share.</p><br><br><p>• Conduct regular customer meetings, business reviews, and sales presentations.</p><br><br><p>• Maintain accurate sales forecasting and reporting.</p><br><br><p>• Support network capacity optimization through effective commercial planning.</p><br><br><p>• Contribute to customer retention and profitability objectives.</p><br><br><p>• DSO</p><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>Overview Overview The Supply Chain Associate is responsible for material inventory management at the site level. Responsible for the overall management of the KC-130J supply warehouse, material requirements, and all logistics functions necessary for support of the assigned program. Assists the Supply Lead in the accomplishment of tasks assigned to the Supply Resource Center and serves as the point of contact on all logistics/supply/material related issues. Complies with all references pertaining to KAF logistics procedures, to include the KAF 4790 series manuals as they apply to this contract. Responsibilities Job Details / Position Summary Overview The Supply Chain Associate is responsible for material inventory management at the site level. Responsible for the overall management of the KC-130J supply warehouse, material requirements, and all logistics functions necessary for support of the assigned program. Assists the Supply Lead in the accomplishment of tasks assigned to the Supply Resource Center and serves as the point of contact on all logistics/supply/material related issues. Complies with all references pertaining to KAF logistics procedures, to include the KAF 4790 series manuals as they apply to this contract. Major Job Activities Description: · Assists the Supply Lead in the management of daily operations and execution of all tasks in support of the Supply Resource Center. · Works as a member of the supply team, executing tasks and facilitating priorities as prescribed by the Supply Lead and Maintenance Control. · Ensures timely and accurate completion of all supply related reports, contract deliverables, and relevant documents. · Enforces and exercises continuous awareness of the supply effort in compliance with the KAF 4790, V2X, and local policies and instructions. · Establish and maintain written procedures for the proper control of Government Furnished Property. · Ensures accountability, shipment, and receipt of detachment pack ups and retrogrades. · Use illustrated parts breakdowns (IPB)s to determine material requirements, research associated part numbers, and order parts to complete maintenance actions. · Maintains liaison with adjacent contractors and agencies in the performance of duties to include the procurement of high priority components/consumables, coordinating, facilitating, and tracking all shipping requirements. · Manages all aspects of the Repair of Repairable (ROR) process, to include the preparation, coordination, tracking, and accurate documentation of all ROR transactions. · Submits changes to established procedures/business rules ensuring all functions are consistent with written procedures. · Establish and maintain stocking levels of aircraft components and consumables to ensure materials are available to meet maintenance requirements and maintain established contractual Mission Capability (MC) rates. · Uses established supply routes to pick up and drop off parts in the support of maintenance and the flight schedule. · Conducts and documents monthly inventories, maintains and updates supply records and documentation, maintains inventory at lowest possible cost to the customer. · Makes recommendations concerning the functions of the Supply process at all supply/logistics meetings. · Complies with DOT Hazardous Material Transportation Procedures. · Utilizes logistical/supply related automated information systems to research, order, track, open, and close out supply requisitions. · Processes, receives and restocks parts, maintaining all shipping documentation and certificates of conformance upon receipt of all parts as shipments arrive. · Requisitions replenishments to maintain adequate stock levels to ensure parts are available to maintain mission capable (MC) aircraft and ready for issue (RFI) support equipment. · Extensive working knowledge of Government Property Control/Procurement procedures in accordance with KAF 4790 · Works directly with the customer, interfacing with both U.S. and Kuwaiti government, in the conduct of daily business and on issues involving procedural deficiencies. · Complies with all company and government safety regulations to ensure a safe working environment. · Responsible for updating and maintaining the KAF’s supply information system: Kuwait Automated Supply Program (KASP) and maintenance information system: GOLD. · Maintains accurate records of government property throughout the acquisition and disposition process. · Responsible for adhering to all applicable maintenance programs (FOD, HAZMAT, ESD, etc..) required in the performance of duties. · Checkout and operate all necessary support equipment to conduct warehouse operations. · When necessary, perform other duties and supervisory functions, critical to the function of the program and to assure compliance with the Performance Work Statement (PWS). Material & Equipment Directly Used Kuwait Automated Supply Program (KASP), and maintenance information systems - GOLD. Working Environment Environmental conditions are diverse and could range anywhere from an office environment where there is little or no physical discomfort to an environment where inclement weather may subject individuals to severe changes in temperature, less than adequate lighting, dust and wind. On occasion individuals may be required to work in areas where high noise hazards will prevail, and hearing protection is required. Physical Activities The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees are frequently required to sit and reach with hands and arms, stand, walk, stoop, kneel, crouch, or crawl, and climb on top of aircraft and maintenance platforms. Employees must occasionally lift and/or move up to 50 pounds Qualifications Qualifications Education / Certifications: · High School Diploma · Must be able to obtain/maintain the following required certifications/qualifications: - Fork Lift License - Applicable Support Equipment licensing - Hazardous Shipping/Communication Training/Certification Experience: · Five years’ experience specializing in aviation supply/logistics operations, aviation supply warehouse management, shipping, ordering, receiving, supply/material control processes/procedures preferred. · Naval Aviation Maintenance Program (NAMP) 4790.2 or equivalent experience with Air Force Instruction 21-101 preferred. · Must have a working knowledge of first aid procedures to be used in an emergency. · Must have a strong knowledge base of aviation maintenance programs, processes, and procedures (example: Safety, FOD, Tool Control, HAZMAT, etc…) as they relate to the functionality of supply/logistics duties. Specific Requirements: · Must be United States (U.S.) citizen, be able to read, write, and understand the English language · Must be able to obtain a United States Passport. If you currently possess a United States Passport it must have at least 24 months of time remaining before expiration. · Must have a valid U.S. Driver’s License. · Must be willing to follow Kuwait Labor Law policies and able to adhere to and comply with all Kuwaiti Labor and Immigration requirements. · Must be willing and able to comply with all contractual Performance Work Statement (PWS) Requirements. · FOD, Tool Control, HAZMAT awareness trained as required by local policies. · Shall have experience in, and be capable of managing supply functions such as storage, issue, inspection, research, repairable component processing, shipping, receiving, warehousing, cataloguing, aircraft maintenance support, preparing MILSTRIP requisitions, and accounting for aircraft parts and equipment. · Must be familiar with and have the ability to fully manage, track, and facilitate the ROR process. · Must be proficient in the use of Microsoft Office Programs, including Word, Excel, and Power Point to create/modify briefs, spreadsheets, and formal requests/documentation. · Must be able to provide accurate and timely contract deliverable reports, documents, and analyses required for the overall management of the supply/logistics program functions. · Must be thoroughly familiar with technical directives, periodic maintenance requirement cards, maintenance manuals, and illustrated parts breakdowns, to conduct research on and parts requirements / procurement. · Must have good working knowledge of automated supply systems and efficiency in data entry. · Must successfully complete HAZMAT training as required for this position. · Must be able to meet any Government/Company licensing/qualification requirements for the position, to include operation of warehouse equipment: Forklift, pallet jack, etc… · Must possess strong communication skills, to include the ability to professionally communicate in writing and verbal capacities, to interface with squadron personnel, and to other supporting organizations. · Must be able to work directly with the customer and Kuwait Air Force officers providing accurate and timely information as requested via telephone, verbal, and email communication. · Must be willing and able to deploy off-site as required to support Kuwait Air Force operations. · Must be willing to work flexible hours, to include day shift, night shift or weekend duty and travel as part of a maintenance recovery team as required. · Must be able to multitask, have the ability to learn quickly, and have strong attention to detail and follow-through skills. · Excellent time management & problem-solving skills. · Must be able to cross-train to support maintenance technicians in completing aircraft towing & jacking evolutions. · Must be able to overcome cultural differences and to think outside the box, innovate, and provide solutions to the many complex problems and obstacles associated with international contracting and desert climate operations. · Must perform as a team member, contributing to the success of the C-130J / CSE program. · Must have a proven ability to work independently with minimal direction.</p> </div>
<h2 class="h5">Job description</h2>
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<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Responsibilities The Maintenance Controller for the Kuwait KC-130J Program at Al Mubarak airfield in Kuwait has is responsible for assisting the Maintenance Manager in daily operation and management and administration of the aircraft maintenance program, maintenance personnel, and maintenance actions required to support the customer’s missions and flight schedules. The Maintenance Controller assigns priorities and directs maintenance personnel to correct discrepancies, generate work orders, track and comply with all inspection requirements, compile and record maintenance data applicable to the Maintenance Information System (MIS), provide the ability to compare records and reports on consumption of material, quality control, and other aspects of production. Description: + Act as point of contact for all aircraft discrepancies that may affect daily operations and mission success. + Direct and coordinate all scheduled and unscheduled maintenance actions and workload planning + Attend meetings with the customer and provide information, reports, and official correspondence regarding aircraft status, mission capability, and maintenance planning information. + Coordinate with the Maintenance Manager and customer representatives in the management of scheduled and unscheduled maintenance to ensure the most efficient use of time and resources. + Analyze maintenance data to identify trends and initiate corrective actions as necessary. + Manage completion of maintenance actions and ensure the complete and accurate entry of data into the Maintenance Information System (MIS). + Coordinate with adjacent contractors and supporting agencies to acquire necessary tools, parts, support, materials, and equipment to prevent maintenance stoppages. + Ensure accuracy of documentation, (i.e., aircraft, engine, propeller, logbooks, weight and balance records, and MIS) and adherence to technical publications, policies, procedures, and safe maintenance practices. + Prepares and sends required reports and attend staff / customer meetings as required. + Coordinate troubleshooting efforts on complex maintenance discrepancies, making recommendations for courses of action based on aircraft service history analysis, applicable Maintenance Manual guidance, and operator experience. + Use illustrated parts breakdowns (IPB)s to determine material requirements, research associated part numbers, and order parts. + Monitor and track all life limited components, periodic special, hourly, conditional, and phase maintenance/isochronal inspections as required by the Periodic Maintenance Requirements Manual, Maintenance Requirement Cards (MRC)s, manufacturer’s specifications, and all applicable directives, orders, and instructions. + Coordinate with operations personnel and aircrew members to ensure the flight schedule is adequately supported and missions are able to be conducted within prescribed timelines. + Conduct off-station maintenance when required. + Assist in the conduct of maintenance on the flight line and back shops as required to ensure aircraft are available to support the flight schedule. + When necessary, perform other duties and functions critical to the support of the program. Qualifications Education / Certifications: + High School Diploma Must be able to obtain/maintain the following required certifications/qualifications: + This position requires the ability to obtain and maintain a Department of Defense (DoD) Secret Level security clearance. + Aircraft Weight & Balance certification + Safe for Flight certification + Aviation Gas Free Engineering (AVGFE) certification + Hydraulic Contamination certification + “I” Level & “O” Level Tire & Wheel certification + “I” Level MLG Brake repair / rebuilding qualification + Auxiliary Power Unit (APU) run qualification + Applicable Support Equipment licensing + Collateral Duty Inspector (CDI) qualification + Collateral Duty Quality Assurance Representative (CDQAR) qualification + Corrosion Prevention and Control and Aircraft Paint qualification + Confined Space Entry certification Experience: • Eight years’ aircraft maintenance experience with five years’ experience working on C-130J aircraft preferred. • Naval Aviation Maintenance Program (NAMP) 4790.2 or equivalent experience with Air Force Instruction 21-101 preferred. • Safe for Flight experience and certification specific to C-130J aircraft preferred. • Must have a working knowledge of first aid procedures to be used in an emergency. • Must have a strong knowledge base of aviation maintenance programs, processes, and procedures (example: Safety, Tool Control, HAZMAT, inspection programs, administrative requirements, support equipment, calibration/torque programs & procedures). Specific Requirements: + Must be United States (U.S.) citizen, be able to read, write, and understand the English language + Must be able to obtain a United States Passport. If you currently possess a United States Passport it must have at least 24 months of time remaining before expiration. + Must have a valid U.S. Driver’s License. + Must be willing to follow Kuwait Labor Law policies and able to adhere to and comply with all Kuwaiti Labor and Immigration requirements. + Must be willing to administrate, maintain, and manage maintenance programs (ex. Tool Control, HAZMAT, FOD, MetCal, etc…) as required by local policies. + Must be willing and able to comply with all program functional requirements to include but not limited to: The performance of “I” Level maintenance functions in support of In-Flight Refueling Reel/system maintenance, NLG & MLG Tire re-building, MLG Brake repair/rebuilding, Battery maintenance support, and Oxygen Regulator testing/repair. + Must be willing and able to deploy off-site as required to support Kuwait Air Force operations. + Must be willing to work flexible hours, to include day shift, night shift or weekend duty and travel as part of a maintenance recovery team as required. + Must have the ability to communicate clearly, concisely and follow instructions when directed on assigned tasks. + Must have skills and aptitude to cross train and/or support other maintenance technicians in completing assigned maintenance actions, to include but not limited to: The performance and completion of daily inspections (including the ability to inspect/sign off on all associated aircraft maintenance/technician specialties), marshalling/recovering aircraft, fueling, towing, mooring, and conducting post flight procedures to ensure aircraft are properly secured upon completion of maintenance. + As a Subject Matter Expert, must be willing to perform in-depth research, troubleshoot, and perform “O” and “I” level maintenance functions on all applicable aircraft systems and components necessary to return aircraft to a Full Mission Capable status; this includes determining material requirements, researching part numbers, ordering, tracking, and receiving materials as required to facilitate aircraft inspections/repairs. + Must be able to communicate directly with the customer, pilots, air crew members, management, and maintenance personnel to gather and relay pertinent data/information necessary to ensure aircraft depart timely and launches are not delayed. + Must have an in-depth knowledge of aircraft technical orders/job guides/publications—read, interpret, follow and comprehend schematic diagrams, drawings, charts and technical publications. + Must be proficient in the use of Microsoft Office Programs, including Word, Excel, and PowerPoint to create/modify briefs, spreadsheets, and formal requests/documentation. + Must have an in-depth knowledge (aircraft/vehicle movement and safety/hazards) of flight line operations. + Must be able to overcome cultural differences and to think outside the box, innovate, and provide solutions to the many complex problems and obstacles associated with international contracting and desert climate operations. + Must perform as a team member, contributing to the success of the C-130J maintenance department. + Must be dependable and timely in managing assigned tasks, perform consistent quality maintenance. + Must have a proven ability to work independently with minimal direction. Material & Equipment Directly Used Must have a working knowledge of and be proficient with (input and extract data) of computers, aircraft data debriefing and diagnostic software (DTADS), and maintenance information systems. Working Environment Environmental conditions are diverse and could range anywhere from an office environment where there is little or no physical discomfort to an environment where inclement weather may subject individuals to severe changes in temperature, less than adequate lighting, dust and wind. On occasion individuals may be required to work in areas where high noise hazards will prevail, and hearing protection is required. Physical Activities The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees are frequently required to sit and reach with hands and arms, stand, walk, stoop, kneel, crouch, or crawl, and climb on top of aircraft and maintenance platforms. Employees must occasionally lift and/or move up to 50 pounds What We Bring: At V2X we strive to be market competitive in our total reward offerings. Employee benefits include the following: • Healthcare coverage • Life insurance, AD&D, and disability benefits • Retirement plan • Wellness programs • Paid time off, including holidays and leave of absences • Eligible Tuition Reimbursement • Learning and Development resources • Employee assistance resources Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>The Aviation Support Equipment Technician diagnoses malfunctions repairs and maintains Support Equipment (SE); inspects and approves completed maintenance actions; troubleshoots discrepancies by studying drawings, wiring diagram schematics, Original Equipment Manufacturer (OEM) manuals, technical publications and historical maintenance actions. The Technician uses automated maintenance data systems to monitor maintenance trends, analyze equipment requirements, and document maintenance actions. The Technician analyzes, diagnoses, and repairs SE using conventional and digital multi-meters, voltmeters, ohmmeters, oscilloscopes and hand tools. Diagnoses mechanical and electronic circuitry malfunctions using visual and auditory senses, test equipment, and technical maintenance data sources. The Technician performs scheduled and unscheduled maintenance on SE by inspecting, testing and operating SE to determine equipment serviceability and proper operation. Services equipment with required fluids such as oil, water, coolant, hydraulic fluid, refrigerant and compressed air. The Technician also performs removal, disassembly, repair, cleaning, corrosion treatment, re-assembly and installation of malfunctioning CSE accessories and components, as well as stenciling and marking SE, storing, handling, labelling, using and disposing of hazardous materials and hazardous waste. The Technician prepares SE for preservation and mobility deployment. The Technician operates, cleans, inspects and services all assigned support equipment, to include towing vehicles, to include Bobtail Ford trucks, Tow Tractors (Tug), and U-30 aircraft tow vehicle. In addition to performing inspections and maintenance, the technician practices good housekeeping, Tool Control, Foreign Object Damage prevention, and safety awareness.</p><p>Performs diagnosis and corrective actions, disassembles, inspects, evaluates, and accomplishes necessary repairs according to publication/technical instructions and technical directives on all required support equipment. Determines requirements for repairs, modifications, and part replacements. May be required to verify/inspect work performed by other technicians for which he/she is qualified to perform. Reviews, interprets, and applies maintenance procedures in support of assigned maintenance actions. Applies practical knowledge of wiring schematics and the interpretation of technical data contained within those schematics and/or sources of maintenance data Reads and interprets manufacturers' maintenance manuals, service bulletins, technical data, engineering data, and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components. Performs O , I and authorized commercial repair of all CSE, Material Handling Equipment (MHE), and Palletized Systems Equipment (PSE) in accordance with the KAF 4790.2 and applicable maintenance manuals. Performs scheduled, unscheduled, and other hourly or calendar inspections in accordance with the KAF 4790.2 and applicable publications. Troubleshoots, repairs, reworks and maintains hydraulic, pneumatic, mechanical and electrical systems. Removes, adjusts, repairs and replaces/re-installs functional components and incorporates applicable technical directives and bulletins. Ensures the accurate entry of data into the locally used computer database system to document maintenance actions, monitor maintenance trends, analyze equipment requirements, and maintain equipment records. Uses Hazardous Materials such as chemical sealants, oil, hydraulic fluid, transmission fluid, etc. and performs proper handling and disposal of chemicals and petroleum products required during maintenance. Uses illustrated parts breakdowns (IPB)s to determine material requirements, research associated part numbers, and requisitions repair parts, materials, and consumable supplies through supply system. Performs close tolerance adjustment, repair and rework of equipment in and out of shop area. Services, inspects and tests aviation support equipment used for direct and indirect aircraft support. Troubleshoots, inspects, services, tests and re-conditions storage batteries, to include lead-acid, gel and sealed type. Performs Corrosion Control/Prevention, Preservation and de-preservation of Support Equipment (SE). Performs general housekeeping and organization of workstation(s), shop(s), maintenance facility to provide a clean, safe, and FOD free environment. Conducts off station maintenance when required. When necessary, perform other duties and functions critical to the support of the program.</p><p>Uses digital multi-meters, voltmeters, ohmmeters, frequency counters, oscilloscopes, diagnosing software, circuit card testers, transistor testers, and hand tools to analyze, diagnose, and repair applicable Support Equipment.</p><p>Environmental conditions are diverse and could range anywhere from an office environment where there is little or no physical discomfort to an environment where inclement weather may subject individuals to severe changes in temperature, less than adequate lighting, dust and wind. On occasion individuals may be required to work in areas where high noise hazards will prevail, and hearing protection is required.</p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees are frequently required to sit and reach with hands and arms, stand, walk, stoop, kneel, crouch, or crawl, and climb on top of aircraft and maintenance platforms. Employees must occasionally lift and/or move up to 50 pounds</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High School Diploma</li><li>Must be able to obtain/maintain the following required certifications/qualifications: Applicable Support Equipment licensing: I Level & O Level Tire & Wheel certification Hydraulic Contamination certification Collateral Duty Inspector (CDI) qualification Corrosion Prevention and Control and Aircraft Paint qualification I Level Battery Maintenance certification</li><li>Five years of hands-on aviation ground support equipment maintenance experience preferred. A combination of formal education, technical schools, and practical experience may be substituted.</li><li>Naval Aviation Maintenance Program (NAMP) 4790.2 or equivalent experience with Air Force Instruction 21-101 preferred.</li><li>Must have a working knowledge of first aid procedures to be used in an emergency.</li><li>Must have a strong knowledge base of aviation maintenance programs, processes, and procedures (example: Safety, Tool Control, HAZMAT, inspection programs, administrative requirements, support equipment, calibration/torque programs & procedures).</li><li>This position requires the ability to obtain and maintain a Department of Defense (DoD) Secret Level security clearance.</li><li>Must be United States (U.S.) citizen, be able to read, write, and understand the English language</li><li>Must be able to obtain a United States Passport. If you currently possess a United States Passport it must have at least 24 months of time remaining before expiration.</li><li>Must have a valid U.S. Driver s License.</li><li>Must be willing to follow Kuwait Labor Law policies and able to adhere to and comply with all Kuwaiti Labor and Immigration requirements.</li><li>Must be willing to administrate, maintain, and manage maintenance programs (ex. Tool Control, HAZMAT, FOD, MetCal, etc ) as required by local policies.</li><li>Must be willing and able to comply with all program functional requirements to include but not limited to: The performance of I Level maintenance functions in support of In-Flight Refueling Reel/system maintenance, NLG & MLG Tire re-building, MLG Brake repair/rebuilding, Battery maintenance support, and Oxygen Regulator testing/repair.</li><li>Must be willing and able to deploy off-site as required to support Kuwait Air Force operations.</li><li>Must be willing to work flexible hours, to include day shift, night shift or weekend duty and travel as part of a maintenance recovery team as required.</li><li>Must have the ability to communicate clearly, concisely and follow instructions when directed on assigned tasks.</li><li>Have a strong knowledge base of intermediate level maintenance business practices and procedures</li><li>Must have skills and aptitude to cross train and/or support other maintenance technicians in completing assigned maintenance actions.</li><li>As a Subject Matter Expert, must be willing to perform in-depth research, troubleshoot, and perform O level, I level, and commercial level maintenance functions on all applicable SE systems and components necessary to return equipment to a Ready for Issue (RFI) status; this includes determining material requirements, researching part numbers, ordering, tracking, and receiving materials as required to facilitate SE inspections/repairs.</li><li>Must be able to communicate directly with the customer, pilots, air crew members, management, and maintenance personnel to gather and relay pertinent data/information necessary to ensure equipment is available to support aircraft launches and maintenance.</li><li>Must have an in-depth knowledge of applicable technical orders/job guides/publications read, interpret, follow and comprehend schematic diagrams, drawings, charts and technical publications.</li><li>Must have an in-depth knowledge (aircraft/vehicle movement and safety/hazards) of flight line operations.</li><li>Must be able to overcome cultural differences and to think outside the box, innovate, and provide solutions to the many complex problems and obstacles associated with international contracting and desert climate operations.</li><li>Must perform as a team member, contributing to the success of the KC-130J / Common Support Equipment (CSE) Program.</li><li>Must be willing and able to work with hazardous materials and conduct specialty on-the-job training.</li><li>Must be dependable and timely in managing assigned tasks, perform consistent quality maintenance.</li><li>Must have a proven ability to work independently with minimal direction.</li></ul>
<p>The KC-130J Avionics/COM/NAV Technician will troubleshoot and/or repair malfunctions in the aircraft avionics/communication/navigation systems and all other supporting aircraft systems that require avionics skills and knowledge. Perform assigned maintenance to specified KC-130J standards, to include performing operational testing procedures and required functional tests in support of the KC-130J maintenance manual series. Performance abilities will include the application of troubleshooting, maintenance, and servicing procedures to include the inspection and repair of aircraft wiring/wiring connector, breaker assemblies, component removal, inspection, and reinstallation. In the course of assigned duties will apply a thorough knowledge of electrical, avionics, and COM/NAV engineering principles, techniques, and methods necessary to repair and maintain aircraft, applicable equipment, and systems. Possess competent abilities in the use and application of hand tools, power tools, and associated precision measuring equipment used in support of system testing, evaluation, and operation. Possess the ability to read and interpret manufacturers' maintenance manuals, service bulletins, technical data, engineering data, diagrams, schematics, and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components.</p><p>Major Job Activities Description: Applies and has a thorough working knowledge of COM/NAV and avionics systems to include; aircraft modification procedures and experience with specific avionics systems, e.g., data bus, antennas, software, displays, communications/navigation equipment, systems integration, system/component failure analysis, inspection, repair, and testing of COM/NAV and electrical systems through engineering principles, techniques, and methods in the maintainability of existing KC-130J equipment and systems. Troubleshoots and/or repairs malfunctions in the aircraft avionics/communication/navigation systems and all other supporting aircraft systems that require avionics skills and knowledge, performing assigned maintenance in compliance with established directives and specified KC-130J maintenance requirement cards (MRC)s and maintenance instruction manuals (MIM)s, to include performing calibration procedures and required functional tests. Performance abilities include maintenance and serviceability procedures to supported components, to include wiring and wiring connector condition, breaker assemblies, component removal, inspection, reinstallation, and incorporates applicable technical directives and bulletins. Possess competent abilities in the use and application of hand tools, power tools, and associated precision measuring equipment used in support of system testing, evaluation, and operation, to include complying with established local tool control programs. Has a strong understanding and ability to interpret maintenance instruction manuals (MIMS) and all associated maintenance publications, orders, and directives and the processes to document such maintenance actions Read, interpret, and apply manufacturers' maintenance manuals, service bulletins, technical data, engineering data, diagrams, schematics, and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components Use illustrated parts breakdowns (IPB)s to determine material requirements, research associated part numbers, and order parts to complete maintenance actions. Has the ability to review, interpret, and apply the assigned maintenance manual procedures in support of assigned maintenance actions. Apply practical knowledge of wiring schematics of aircraft COM/NAV and avionics systems and the interpretation of technical data contained within those schematics and/or sources of maintenance data Performs periodic special, hourly, conditional, and phase maintenance/isochronal inspections as required by Maintenance Instruction Manuals (MIM)s, Maintenance Requirement Cards (MRC)s, manufacturer s specifications, and all applicable directives, orders, and instructions as directed through Maintenance Control. Removes, troubleshoots, inspects, reinstalls, and/or replaces aircraft COM/NAV and avionics components, radios, antennas, electrical wiring, and all other associated electronic components that support the operation and use of the aircraft systems/capabilities as directed by approved maintenance manuals/procedures and/or Maintenance Control Interpret MIMs and all associated maintenance publications, orders, and directives to perform maintenance and use processes to document such maintenance actions, ensuring the accurate entry of data into the locally used computer database system. Performs applicable O and I level battery maintenance functions as required per applicable maintenance manuals. Performs required tasks associated with EKMS as directed by Kuwait Air Force and NAVAIR Performs scheduled and unscheduled maintenance actions, to include cross-training in all required essential technical specialties, to facilitate the removal, inspection, repair/replacement, installation, and test procedures of aircraft component parts, survival equipment (life rafts, first aid kits, etc..), pneumatic systems, environmental control systems, fuel systems, avionics systems, and all associated aviation life support equipment, airframes, and power plants systems. Inspect, control, and prevent corrosion of aircraft metals and system components using established and approved procedures. Checkout and operate all necessary support equipment for flight line maintenance of established maintenance procedures/ Conducts off station maintenance when required. When necessary, perform other duties and functions critical to the support of the program.</p><p>Material & Equipment Directly Used Must have a working knowledge of and be proficient with (input and extract data) of computers, aircraft data debriefing and diagnostic software (DTADS), and maintenance information systems.</p><p>Working Environment Environmental conditions are diverse and could range anywhere from an office environment where there is little or no physical discomfort to an environment where inclement weather may subject individuals to severe changes in temperature, less than adequate lighting, dust and wind. On occasion individuals may be required to work in areas where high noise hazards will prevail, and hearing protection is required.</p><p>Physical Activities The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees are frequently required to sit and reach with hands and arms, stand, walk, stoop, kneel, crouch, or crawl, and climb on top of aircraft and maintenance platforms. Employees must occasionally lift and/or move up to 50 pounds</p><p><strong>Desired Candidate Profile</strong></p><p>Education / Certifications:<br>- High School Diploma<br>- Must be able to obtain/maintain the following required certifications/qualifications:<br>- Aviation Gas Free Engineering (AVGFE) certification<br>- Auxiliary Power Unit (APU) run qualification<br>- I Level Battery Maintenance certification<br>- Applicable Support Equipment licensing<br>- Electric Shop & Comm Nav (210 & 220) Collateral Duty Inspector (CDI) qualification<br>- Electric Shop & Comm Nav (210 & 220) Collateral Duty Quality Assurance Representative (CDQAR) qualification<br>- Corrosion Prevention and Control qualification<br>- Confined Space Entry certification<br>Experience:<br>Four years maintenance experience in the C-130J Avionics/Communications/Navigations specialty preferred.<br>Must have a working knowledge of first aid procedures to be used in an emergency.<br>Must have a strong knowledge base of aviation maintenance programs, processes, and procedures (example: Safety, Tool Control, HAZMAT, inspection programs, administrative requirements, support equipment, calibration/torque programs & procedures).<br>Specific Requirements:<br>Must be United States (U.S.) citizen, be able to read, write, and understand the English language<br>Must be able to obtain a United States Passport. If you currently possess a United States Passport it must have at least 24 months of time remaining before expiration.<br>Must be able to obtain and maintain at a Secret Security Clearance.<br>Must have a valid U.S. Driver s License.<br>Must be willing to follow Kuwait Labor Law policies and able to adhere to and comply with all Kuwaiti Labor and Immigration requirements.<br>Must be willing to administrate, maintain, and manage maintenance programs (ex. Tool Control, HAZMAT, FOD, MetCal, etc ) as required by local policies.<br>Must be willing and able to comply with all program functional requirements to include but not limited to:<br>The performance of I Level maintenance functions in support of In-Flight Refueling Reel/system maintenance, NLG & MLG Tire re-building, MLG Brake repair/rebuilding, Battery maintenance support, and Oxygen Regulator testing/repair.<br>Must be willing and able to deploy off-site as required to support Kuwait Air Force operations.<br>Must be willing to work flexible hours, to include day shift, night shift or weekend duty and travel as part of a maintenance recovery team as required.<br>Must have the ability to communicate clearly, concisely and follow instructions when directed on assigned tasks.<br>Must have skills and aptitude to cross train and/or support other maintenance technicians in completing assigned maintenance actions, to include but not limited to:<br>The performance and completion of daily inspections (including the ability to inspect/sign off on all associated aircraft maintenance/technician specialties), marshalling/recovering aircraft, fueling, towing, mooring, and conducting post flight procedures to ensure aircraft are properly secured upon completion of maintenance.<br>As a Subject Matter Expert, must be willing to perform in-depth research, troubleshoot, and perform O and I level maintenance functions on all applicable aircraft systems and components necessary to return aircraft to a Full Mission Capable status; this includes determining material requirements, researching part numbers, ordering, tracking, and receiving materials as required to facilitate aircraft inspections/repairs.<br>Must be able to communicate directly with the customer, pilots, air crew members, management, and maintenance personnel to gather and relay pertinent data/information necessary to ensure aircraft depart timely and launches are not delayed.<br>Must have an in-depth knowledge of aircraft technical orders/job guides/publications read, interpret, follow and comprehend schematic diagrams, drawings, charts and technical publications.<br>Must have an in-depth knowledge (aircraft/vehicle movement and safety/hazards) of flight line operations.<br>Must be able to overcome cultural differences and to think outside the box, innovate, and provide solutions to the many complex problems and obstacles associated with international contracting and desert climate operations.<br>Must perform as a team member, contributing to the success of the C-130J maintenance department.<br>Must be dependable and timely in managing assigned tasks, perform consistent quality maintenance.<br>Must have a proven ability to work independently with minimal direction.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Responsibilities Job Details / Position Summary The Aviation Support Equipment Technician diagnoses malfunctions repairs and maintains Support Equipment (SE); inspects and approves completed maintenance actions; troubleshoots discrepancies by studying drawings, wiring diagram schematics, Original Equipment Manufacturer (OEM) manuals, technical publications and historical maintenance actions. The Technician uses automated maintenance data systems to monitor maintenance trends, analyze equipment requirements, and document maintenance actions. The Technician analyzes, diagnoses, and repairs SE using conventional and digital multi-meters, voltmeters, ohmmeters, oscilloscopes and hand tools. Diagnoses mechanical and electronic circuitry malfunctions using visual and auditory senses, test equipment, and technical maintenance data sources. The Technician performs scheduled and unscheduled maintenance on SE by inspecting, testing and operating SE to determine equipment serviceability and proper operation. Services equipment with required fluids such as oil, water, coolant, hydraulic fluid, refrigerant and compressed air. The Technician also performs removal, disassembly, repair, cleaning, corrosion treatment, re-assembly and installation of malfunctioning CSE accessories and components, as well as stenciling and marking SE, storing, handling, labelling, using and disposing of hazardous materials and hazardous waste. The Technician prepares SE for preservation and mobility deployment. The Technician operates, cleans, inspects and services all assigned support equipment, to include towing vehicles, to include Bobtail Ford trucks, Tow Tractors (Tug), and U-30 aircraft tow vehicle. In addition to performing inspections and maintenance, the technician practices good housekeeping, Tool Control, Foreign Object Damage prevention, and safety awareness. Description: • Performs diagnosis and corrective actions, disassembles, inspects, evaluates, and accomplishes necessary repairs according to publication/technical instructions and technical directives on all required support equipment. Determines requirements for repairs, modifications, and part replacements. May be required to verify/inspect work performed by other technicians for which he/she is qualified to perform.• Reviews, interprets, and applies maintenance procedures in support of assigned maintenance actions. Applies practical knowledge of wiring schematics and the interpretation of technical data contained within those schematics and/or sources of maintenance data• Reads and interprets manufacturers' maintenance manuals, service bulletins, technical data, engineering data, and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components.• Performs “O”, “I” and authorized commercial repair of all CSE, Material Handling Equipment (MHE), and Palletized Systems Equipment (PSE) in accordance with the KAF 4790.2 and applicable maintenance manuals.• Performs scheduled, unscheduled, and other hourly or calendar inspections in accordance with the KAF 4790.2 and applicable publications.• Troubleshoots, repairs, reworks and maintains hydraulic, pneumatic, mechanical and electrical systems. Removes, adjusts, repairs and replaces/re-installs functional components and incorporates applicable technical directives and bulletins.• Ensures the accurate entry of data into the locally used computer database system to document maintenance actions, monitor maintenance trends, analyze equipment requirements, and maintain equipment records. • Uses Hazardous Materials such as chemical sealants, oil, hydraulic fluid, transmission fluid, etc. and performs proper handling and disposal of chemicals and petroleum products required during maintenance.• Uses illustrated parts breakdowns (IPB)s to determine material requirements, research associated part numbers, and requisitions repair parts, materials, and consumable supplies through supply system.• Performs close tolerance adjustment, repair and rework of equipment in and out of shop area.• Services, inspects and tests aviation support equipment used for direct and indirect aircraft support.• Troubleshoots, inspects, services, tests and re-conditions storage batteries, to include lead-acid, gel and sealed type.• Performs Corrosion Control/Prevention, Preservation and de-preservation of Support Equipment (SE).• Performs general housekeeping and organization of workstation(s), shop(s), maintenance facility to provide a clean, safe, and FOD free environment.• Conducts off station maintenance when required.• When necessary, perform other duties and functions critical to the support of the program. Qualifications Education / Certifications: • High School Diploma • Must be able to obtain/maintain the following required certifications/qualifications: Applicable Support Equipment licensing: + “I” Level & “O” Level Tire & Wheel certification + Hydraulic Contamination certification + Collateral Duty Inspector (CDI) qualification + Corrosion Prevention and Control and Aircraft Paint qualification + “I” Level Battery Maintenance certification Experience: • Five years of hands-on aviation ground support equipment maintenance experience preferred. A combination of formal education, technical schools, and practical experience may be substituted. • Naval Aviation Maintenance Program (NAMP) 4790.2 or equivalent experience with Air Force Instruction 21-101 preferred. • Must have a working knowledge of first aid procedures to be used in an emergency. • Must have a strong knowledge base of aviation maintenance programs, processes, and procedures (example: Safety, Tool Control, HAZMAT, inspection programs, administrative requirements, support equipment, calibration/torque programs & procedures). Specific Requirements: This position requires the ability to obtain and maintain a Department of Defense (DoD) Secret Level security clearance. • Must be United States (U.S.) citizen , be able to read, write, and understand the English language • Must be able to obtain a United States Passport. If you currently possess a United States Passport it must have at least 24 months of time remaining before expiration. • Must have a valid U.S. Driver’s License. • Must be willing to follow Kuwait Labor Law policies and able to adhere to and comply with all Kuwaiti Labor and Immigration requirements. • Must be willing to administrate, maintain, and manage maintenance programs (ex. Tool Control, HAZMAT, FOD, MetCal, etc…) as required by local policies. • Must be willing and able to comply with all program functional requirements to include but not limited to: The performance of “I” Level maintenance functions in support of In-Flight Refueling Reel/system maintenance, NLG & MLG Tire re-building, MLG Brake repair/rebuilding, Battery maintenance support, and Oxygen Regulator testing/repair. • Must be willing and able to deploy off-site as required to support Kuwait Air Force operations. • Must be willing to work flexible hours, to include day shift, night shift or weekend duty and travel as part of a maintenance recovery team as required. • Must have the ability to communicate clearly, concisely and follow instructions when directed on assigned tasks. • Have a strong knowledge base of intermediate level maintenance business practices and procedures • Must have skills and aptitude to cross train and/or support other maintenance technicians in completing assigned maintenance actions. • As a Subject Matter Expert, must be willing to perform in-depth research, troubleshoot, and perform “O” level, “I” level, and commercial level maintenance functions on all applicable SE systems and components necessary to return equipment to a Ready for Issue (RFI) status; this includes determining material requirements, researching part numbers, ordering, tracking, and receiving materials as required to facilitate SE inspections/repairs. • Must be able to communicate directly with the customer, pilots, air crew members, management, and maintenance personnel to gather and relay pertinent data/information necessary to ensure equipment is available to support aircraft launches and maintenance. • Must have an in-depth knowledge of applicable technical orders/job guides/publications—read, interpret, follow and comprehend schematic diagrams, drawings, charts and technical publications. • Must have an in-depth knowledge (aircraft/vehicle movement and safety/hazards) of flight line operations. • Must be able to overcome cultural differences and to think outside the box, innovate, and provide solutions to the many complex problems and obstacles associated with international contracting and desert climate operations. • Must perform as a team member, contributing to the success of the KC-130J / Common Support Equipment (CSE) Program. • Must be willing and able to work with hazardous materials and conduct specialty on-the-job training. • Must be dependable and timely in managing assigned tasks, perform consistent quality maintenance. • Must have a proven ability to work independently with minimal direction. Material & Equipment Directly Used Uses digital multi-meters, voltmeters, ohmmeters, frequency counters, oscilloscopes, diagnosing software, circuit card testers, transistor testers, and hand tools to analyze, diagnose, and repair applicable Support Equipment. Working Environment Environmental conditions are diverse and could range anywhere from an office environment where there is little or no physical discomfort to an environment where inclement weather may subject individuals to severe changes in temperature, less than adequate lighting, dust and wind. On occasion individuals may be required to work in areas where high noise hazards will prevail, and hearing protection is required. Physical Activities The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees are frequently required to sit and reach with hands and arms, stand, walk, stoop, kneel, crouch, or crawl, and climb on top of aircraft and maintenance platforms. Employees must occasionally lift and/or move up to 50 pounds What We Bring: At V2X we strive to be market competitive in our total reward offerings. Employee benefits include the following: • Healthcare coverage • Life insurance, AD&D, and disability benefits • Retirement plan • Wellness programs • Paid time off, including holidays and leave of absences • Eligible Tuition Reimbursement • Learning and Development resources • Employee assistance resources Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Position: Internal Auditor</span></p><br>
<p><span>Classification:</span> Staff <br><span>Reports To:</span> Director of Internal Audit<br><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</p><br>
<p>AIU is executing its RISE Strategy 2026–2030 a five-year transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. A credible, independent internal audit function is foundational to this strategy: WASC evaluators will assess whether AIU has the operational integrity, process discipline, and risk management culture that institutional accreditation requires. The Director of Internal Audit builds and sustains that foundation.</p><br>
<p>For more information, visit: www.aiu.edu.kw<br></p><br>
<p><span>Department Profile</span></p><br>
<p>The Office of Internal Audit is an independent, objective assurance and advisory function. Its purpose is not to find fault it is to give AIU's leadership and Board the confidence that the institution's operations, processes, and controls are functioning as intended and are fit for the purposes the RISE Strategy demands.</p><br>
<p>The Internal Auditor assists in carrying out operational audits across academic and administrative functions, identifying risks, recommending improvements, and supporting the implementation of corrective actions.</p><br> <p><span>Position Summary</span></p><br>
<p>The Internal Auditor performs operational, compliance, and risk-based audits across AIU's academic and administrative units. The role evaluates internal controls, reviews institutional processes, identifies opportunities for improvement, and assists management in strengthening governance and operational effectiveness.</p><br>
<p>Working under the supervision of the Director of Internal Audit, the Internal Auditor conducts audit engagements, documents findings, prepares audit reports, and monitors corrective actions while maintaining independence, objectivity, and confidentiality.</p><br> <p><span>Key Responsibilities</span><br></p><br>
<p><span>Audit Planning and Execution</span></p><br>
<ul>
<li>Participate in the execution of the annual risk-based Internal Audit Plan.</li>
<li>Conduct operational, compliance, and process audits across academic and administrative departments.</li>
<li>Perform audit fieldwork, including interviews, process walkthroughs, document reviews, and testing of internal controls.</li>
<li>Assess whether institutional policies, procedures, and regulations are consistently applied.</li>
<li>Identify control weaknesses, operational inefficiencies, and compliance gaps.</li>
<li>Maintain complete and accurate audit working papers in accordance with professional auditing standards.</li>
</ul> <p><span>Operational and Process Reviews</span></p><br>
<ul>
<li>Evaluate the effectiveness and efficiency of administrative and academic processes.</li>
<li>Review Human Resources, Procurement, Student Affairs, Information Technology, Finance, and other operational functions for compliance with University policies.</li>
<li>Assess whether established internal controls adequately mitigate operational risks.</li>
<li>Verify that corrective actions from previous audits have been implemented effectively.</li>
</ul> <p><span>Governance and Compliance</span></p><br>
<ul>
<li>Evaluate compliance with University policies and procedures.</li>
<li>Review compliance with Kuwait Labour Law, applicable regulatory requirements, and institutional governance practices.</li>
<li>Assist in assessing policy implementation across schools and departments.</li>
<li>Support reviews of conflict-of-interest disclosures, policy compliance, and governance documentation.</li>
</ul> <p><span>Risk Management</span></p><br>
<ul>
<li>Assist in identifying operational risks affecting the University.</li>
<li>Contribute to maintaining the institutional risk register.</li>
<li>Support periodic risk assessments across departments.</li>
<li>Monitor the implementation of risk mitigation plans and report outstanding issues.</li>
</ul> <p><span>Audit Reporting</span></p><br>
<ul>
<li>Prepare clear, accurate, and evidence-based audit reports.</li>
<li>Document audit observations, root causes, risks, and practical recommendations.</li>
<li>Discuss preliminary findings with department management.</li>
<li>Present audit results to the Director of Internal Audit for review.</li>
</ul> <p><span>Follow-up Activities</span></p><br>
<ul>
<li>Track management action plans resulting from audit findings.</li>
<li>Verify completion and effectiveness of corrective actions.</li>
<li>Maintain records of outstanding audit recommendations.</li>
<li>Prepare follow-up reports on implementation progress.</li>
</ul> <p><span>Advisory and Special Projects</span></p><br>
<ul>
<li>Provide advisory support on internal controls, process improvements, and risk management.</li>
<li>Assist with investigations into reported irregularities, policy violations, or operational concerns when assigned.</li>
<li>Participate in special audit assignments and institutional projects.</li>
<li>Support preparation for accreditation reviews by evaluating operational evidence and compliance processes.</li>
</ul> <p><span>Minimum Qualifications</span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Bachelor's degree in Accounting, Finance, Business Administration, Internal Auditing, or a related field.</li>
<li>Master's degree is preferred.</li>
</ul> <p><span>Experience</span></p><br>
<ul>
<li>Minimum three (3) to five (5) years of experience in internal auditing, operational auditing, compliance, risk management, or a related field.</li>
<li>Experience conducting operational or process audits is preferred.</li>
<li>Experience in higher education, public sector, or a similarly regulated environment is an advantage.</li>
<li>Knowledge of internal control frameworks and risk management principles.</li>
<li>CIA certification or progress toward obtaining CIA certification is preferred.</li>
</ul> <p><span>Skills and Competencies</span></p><br>
<ul>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to prepare professional audit reports with clear recommendations.</li>
<li>Sound understanding of internal control principles and audit methodologies.</li>
<li>Ability to analyze complex processes and identify operational risks.</li>
<li>High level of integrity, objectivity, and professional ethics.</li>
<li>Strong organizational and time management skills.</li>
<li>Ability to maintain confidentiality when handling sensitive information.</li>
<li>Proficiency in Microsoft Office applications and audit documentation tools.</li>
<li>Ability to build effective working relationships across the University while maintaining audit independence.</li>
</ul> <p><span>Working Relationships</span></p><br>
<p>The Internal Auditor works collaboratively with all academic and administrative departments while maintaining professional independence. The role regularly interacts with department heads, faculty, staff, and senior administrators during audit engagements and reports directly to the Director of Internal Audit.</p><br> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Certified Internal Auditor (CIA) or other relevant professional certification.</li>
<li>Knowledge of higher education governance and accreditation standards (particularly WSCUC) is desirable.</li>
<li>Familiarity with Kuwait regulatory and compliance requirements is an advantage.</li>
<li>Experience with Enterprise Risk Management (ERM) methodologies is preferred.</li>
</ul> <p>Submit applications via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to commence employment at the earliest convenience and no later than December 2026.</p><br> <p>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Responsibilities The KC-130J Avionics/COM/NAV Technician will troubleshoot and/or repair malfunctions in the aircraft avionics/communication/navigation systems and all other supporting aircraft systems that require avionics skills and knowledge. Perform assigned maintenance to specified KC-130J standards, to include performing operational testing procedures and required functional tests in support of the KC-130J maintenance manual series. Performance abilities will include the application of troubleshooting, maintenance, and servicing procedures to include the inspection and repair of aircraft wiring/wiring connector, breaker assemblies, component removal, inspection, and reinstallation. In the course of assigned duties will apply a thorough knowledge of electrical, avionics, and COM/NAV engineering principles, techniques, and methods necessary to repair and maintain aircraft, applicable equipment, and systems. Possess competent abilities in the use and application of hand tools, power tools, and associated precision measuring equipment used in support of system testing, evaluation, and operation. Possess the ability to read and interpret manufacturers' maintenance manuals, service bulletins, technical data, engineering data, diagrams, schematics, and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components. Major Job Activities Description: • Applies and has a thorough working knowledge of COM/NAV and avionics systems to include; aircraft modification procedures and experience with specific avionics systems, e.g., data bus, antennas, software, displays, communications/navigation equipment, systems integration, system/component failure analysis, inspection, repair, and testing of COM/NAV and electrical systems through engineering principles, techniques, and methods in the maintainability of existing KC-130J equipment and systems. • Troubleshoots and/or repairs malfunctions in the aircraft avionics/communication/navigation systems and all other supporting aircraft systems that require avionics skills and knowledge, performing assigned maintenance in compliance with established directives and specified KC-130J maintenance requirement cards (MRC)s and maintenance instruction manuals (MIM)s, to include performing calibration procedures and required functional tests. • Performance abilities include maintenance and serviceability procedures to supported components, to include wiring and wiring connector condition, breaker assemblies, component removal, inspection, reinstallation, and incorporates applicable technical directives and bulletins. • Possess competent abilities in the use and application of hand tools, power tools, and associated precision measuring equipment used in support of system testing, evaluation, and operation, to include complying with established local tool control programs. • Has a strong understanding and ability to interpret maintenance instruction manuals (MIMS) and all associated maintenance publications, orders, and directives and the processes to document such maintenance actions • Read, interpret, and apply manufacturers' maintenance manuals, service bulletins, technical data, engineering data, diagrams, schematics, and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components • Use illustrated parts breakdowns (IPB)s to determine material requirements, research associated part numbers, and order parts to complete maintenance actions. • Has the ability to review, interpret, and apply the assigned maintenance manual procedures in support of assigned maintenance actions. Apply practical knowledge of wiring schematics of aircraft COM/NAV and avionics systems and the interpretation of technical data contained within those schematics and/or sources of maintenance data • Performs periodic special, hourly, conditional, and phase maintenance/isochronal inspections as required by Maintenance Instruction Manuals (MIM)s, Maintenance Requirement Cards (MRC)s, manufacturer’s specifications, and all applicable directives, orders, and instructions as directed through Maintenance Control. • Removes, troubleshoots, inspects, reinstalls, and/or replaces aircraft COM/NAV and avionics components, radios, antennas, electrical wiring, and all other associated electronic components that support the operation and use of the aircraft systems/capabilities as directed by approved maintenance manuals/procedures and/or Maintenance Control • Interpret MIMs and all associated maintenance publications, orders, and directives to perform maintenance and use processes to document such maintenance actions, ensuring the accurate entry of data into the locally used computer database system. • Performs applicable “O” and “I” level battery maintenance functions as required per applicable maintenance manuals. • Performs required tasks associated with EKMS as directed by Kuwait Air Force and NAVAIR • Performs scheduled and unscheduled maintenance actions, to include cross-training in all required essential technical specialties, to facilitate the removal, inspection, repair/replacement, installation, and test procedures of aircraft component parts, survival equipment (life rafts, first aid kits, etc..), pneumatic systems, environmental control systems, fuel systems, avionics systems, and all associated aviation life support equipment, airframes, and power plants systems. • Inspect, control, and prevent corrosion of aircraft metals and system components using established and approved procedures. • Checkout and operate all necessary support equipment for flight line maintenance of established maintenance procedures/ • Conducts off station maintenance when required. • When necessary, perform other duties and functions critical to the support of the program. Qualifications Education / Certifications: - High School Diploma - Must be able to obtain/maintain the following required certifications/qualifications: - Aviation Gas Free Engineering (AVGFE) certification - Auxiliary Power Unit (APU) run qualification -“I” Level Battery Maintenance certification - Applicable Support Equipment licensing - Electric Shop & Comm Nav (210 & 220) Collateral Duty Inspector (CDI) qualification - Electric Shop & Comm Nav (210 & 220) Collateral Duty Quality Assurance Representative (CDQAR) qualification - Corrosion Prevention and Control qualification - Confined Space Entry certification Experience: • Four years’ maintenance experience in the C-130J Avionics/Communications/Navigations specialty preferred.. • Must have a working knowledge of first aid procedures to be used in an emergency. • Must have a strong knowledge base of aviation maintenance programs, processes, and procedures (example: Safety, Tool Control, HAZMAT, inspection programs, administrative requirements, support equipment, calibration/torque programs & procedures). Specific Requirements: • Must be United States (U.S.) citizen, be able to read, write, and understand the English language • Must be able to obtain a United States Passport. If you currently possess a United States Passport it must have at least 24 months of time remaining before expiration. • Must be able to obtain and maintain at a Secret Security Clearance. • Must have a valid U.S. Driver’s License. • Must be willing to follow Kuwait Labor Law policies and able to adhere to and comply with all Kuwaiti Labor and Immigration requirements. • Must be willing to administrate, maintain, and manage maintenance programs (ex. Tool Control, HAZMAT, FOD, MetCal, etc…) as required by local policies. • Must be willing and able to comply with all program functional requirements to include but not limited to: The performance of “I” Level maintenance functions in support of In-Flight Refueling Reel/system maintenance, NLG & MLG Tire re-building, MLG Brake repair/rebuilding, Battery maintenance support, and Oxygen Regulator testing/repair. • Must be willing and able to deploy off-site as required to support Kuwait Air Force operations. • Must be willing to work flexible hours, to include day shift, night shift or weekend duty and travel as part of a maintenance recovery team as required. • Must have the ability to communicate clearly, concisely and follow instructions when directed on assigned tasks. • Must have skills and aptitude to cross train and/or support other maintenance technicians in completing assigned maintenance actions, to include but not limited to: The performance and completion of daily inspections (including the ability to inspect/sign off on all associated aircraft maintenance/technician specialties), marshalling/recovering aircraft, fueling, towing, mooring, and conducting post flight procedures to ensure aircraft are properly secured upon completion of maintenance. • As a Subject Matter Expert, must be willing to perform in-depth research, troubleshoot, and perform “O” and “I” level maintenance functions on all applicable aircraft systems and components necessary to return aircraft to a Full Mission Capable status; this includes determining material requirements, researching part numbers, ordering, tracking, and receiving materials as required to facilitate aircraft inspections/repairs. • Must be able to communicate directly with the customer, pilots, air crew members, management, and maintenance personnel to gather and relay pertinent data/information necessary to ensure aircraft depart timely and launches are not delayed. • Must have an in-depth knowledge of aircraft technical orders/job guides/publications—read, interpret, follow and comprehend schematic diagrams, drawings, charts and technical publications. • Must have an in-depth knowledge (aircraft/vehicle movement and safety/hazards) of flight line operations. • Must be able to overcome cultural differences and to think outside the box, innovate, and provide solutions to the many complex problems and obstacles associated with international contracting and desert climate operations. • Must perform as a team member, contributing to the success of the C-130J maintenance department. • Must be dependable and timely in managing assigned tasks, perform consistent quality maintenance. • Must have a proven ability to work independently with minimal direction. Material & Equipment Directly Used Must have a working knowledge of and be proficient with (input and extract data) of computers, aircraft data debriefing and diagnostic software (DTADS), and maintenance information systems. Working Environment Environmental conditions are diverse and could range anywhere from an office environment where there is little or no physical discomfort to an environment where inclement weather may subject individuals to severe changes in temperature, less than adequate lighting, dust and wind. On occasion individuals may be required to work in areas where high noise hazards will prevail, and hearing protection is required. Physical Activities The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees are frequently required to sit and reach with hands and arms, stand, walk, stoop, kneel, crouch, or crawl, and climb on top of aircraft and maintenance platforms. Employees must occasionally lift and/or move up to 50 pounds What We Bring: At V2X we strive to be market competitive in our total reward offerings. Employee benefits include the following: • Healthcare coverage • Life insurance, AD&D, and disability benefits • Retirement plan • Wellness programs • Paid time off, including holidays and leave of absences • Eligible Tuition Reimbursement • Learning and Development resources • Employee assistance resources Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position: Director of Office of Strategy, Institutional Performance & Emerging Technology Classification: Director Level Reports To: President</p><p>The Office of Strategy, Institutional Performance & Emerging Technology operates as a direct extension of the President's Office, serving as the institutional coordination and performance intelligence function that supports the execution of AIU's strategic priorities. Rather than functioning as a traditional planning department, the Office ensures that institutional strategy is translated into measurable outcomes through performance management, executive reporting, and strategic technology evaluation. The Office owns three interconnected responsibilities that together strengthen AIU's institutional effectiveness:</p><p>Strategy & Institutional Performance: Leading the RISE Strategy execution cycle, institutional KPI monitoring, quarterly performance reporting, Board reporting, annual strategy review, and continuous improvement of AIU's institutional performance management framework using the Balanced Scorecard methodology.</p><p>Emergent Technology Intelligence: Scouting, evaluating, and piloting emerging technologies relevant to AIU's academic and administrative operations functioning as an innovation incubator that identifies what is ready for institutional adoption before the CIO integrates it at scale.</p><p>Strategic Project Alignment: Coordinating with the University's existing PMO and Special Projects structure to monitor the strategic alignment and progress of major institutional initiatives, ensuring the President receives timely updates on projects that materially affect strategic objectives.</p><p>The Director, Office of Strategy, Institutional Performance & Emerging Technology carries three complementary mandates that reinforce one another. Institutional strategy provides direction, performance management measures progress, and emerging technology enables innovation that supports AIU's long-term strategic priorities. The Director ensures these three functions operate in alignment to support informed executive decision-making.</p><p><strong>Key Responsibilities</strong></p><p>1. RISE Strategy Execution and Balanced Scorecard Management</p><ul><li>Own the AIU RISE Strategy execution cycle translating Board-approved strategic objectives into annual operating plans, quarterly milestones, and individual VP and Dean accountability commitments</li><li>Design, maintain, and continuously improve AIU's Balanced Scorecard the institutional performance management framework that cascades RISE Strategy KPIs from institutional level through school, department, and individual levels ensuring that every function can see how its work connects to the strategy</li><li>Conduct quarterly strategy performance reviews with each VP reviewing KPI progress, identifying risks to delivery, proposing course corrections, and escalating material issues to the President with recommended responses</li><li>Prepare the Annual Strategic Progress Report the principal annual document presented to the Board of Trustees each November synthesizing Balanced Scorecard data, institutional KPI achievements, variance explanations, and the following year's adjusted priorities into a clear, evidence-based narrative for Board review</li><li>Manage the annual strategic planning calendar coordinating the February environmental scan, April-May VP planning submissions, June-July budget-strategy alignment, September Board approval, and November Board progress review ensuring that planning is a continuous cycle rather than an annual event</li><li>Maintain the RISE Strategy risk register identifying strategic risks, assessing likelihood and impact, tracking mitigation actions, and reporting to the President and Board Audit & Risk Committee quarterly</li><li>Coordinate with the Institutional Research Office to ensure that all Balanced Scorecard data is sourced from verified institutional systems no KPI reported to the Board may be based on unverified or manually assembled data.</li></ul><p>2. Emergent Technology Intelligence and Innovation Piloting</p><ul><li>Lead AIU's horizon scanning function systematically monitoring emerging technologies relevant to higher education (generative AI, adaptive learning systems, learning analytics, spatial computing, research tools) and producing quarterly Technology Intelligence Briefings for the President and Senior Leadership Team</li><li>Design and manage AIU's innovation piloting programme a structured process for testing emerging technologies in controlled institutional environments before recommending them for full adoption. Pilots are time-bounded, evidence-evaluated, and documented for institutional learning regardless of outcome</li><li>Coordinate with the CIO to ensure that emergent technology intelligence flows effectively between the scouting function (this Office) and the operational integration function (CIO/Digital Transformation Office) the Director scouts and pilots; the CIO scales and operates</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Minimum Qualifications:</h2><p><strong>Education</strong></p><p>Doctoral degree required in Strategy, Higher Education Management, Business Administration (MBA), Public Administration, Project Management, or a closely related field. Candidates with strong GCC higher education strategic planning experience are strongly considered.</p><p><strong>Experience</strong></p><ul><li>Minimum eight (8) years of progressive experience in higher education, with at least four (4) years in a strategic planning, institutional effectiveness, or senior project management leadership role at a GCC university.</li><li>Demonstrated experience managing a university's strategic planning cycle from environmental scanning through KPI development, annual review, Board reporting, and plan revision in a GCC institutional context.</li><li>Proven experience implementing or managing a Balanced Scorecard or equivalent institutional performance management framework candidates must be able to describe a specific implementation, not just familiarity with the concept.</li><li>Experience working with institutional project portfolios and executive reporting, including monitoring strategic initiatives, interpreting project status information, and advising senior leadership on institutional priorities and risks</li><li>Direct experience working with or reporting to a university President or equivalent executive candidates must be comfortable advising at C-suite level, preparing Board-level documents, and maintaining professional discretion in a senior advisory role.</li><li>Experience with WASC or comparable institutional accreditation project management understanding how accreditation timelines translate into institutional project portfolios is a material advantage.</li></ul><p><strong>Technical and Analytical Knowledge</strong></p><ul><li>Proficiency with strategic planning and Balanced Scorecard frameworks candidates must demonstrate working knowledge of the BSC four-perspective model (financial, stakeholder, internal processes, learning & growth) and its application in a higher education context.</li><li>Strong data analytics and visualization capability the Director must produce Balanced Scorecard dashboards and strategic performance reports that Board members with no higher education background can read and act on.</li><li>Project management methodology proficiency (Prince2, PMP, or equivalent). Working knowledge of project management methodologies sufficient to interpret project reporting, assess strategic risks, and support executive oversight of institutional initiatives. PMP certification is considered an advantage.</li><li>Technology literacy sufficient to evaluate emerging technologies at a strategic level the Director does not need to be a technologist, but must be literate enough to assess a vendor demonstration, understand integration implications, and ask the right questions of the CIO.</li><li>Familiarity with Kuwait's higher education regulatory environment PUC requirements, institutional governance obligations, and the competitive landscape of Kuwait's private university sector.</li></ul><p><strong>Skills, Competencies and Personal Attributes</strong></p><ul><li>The political intelligence to hold VPs and Deans accountable for RISE Strategy delivery without making accountability feel like surveillance the Director must be seen as a partner in execution, not an auditor of failure</li><li>Exceptional executive communication the ability to translate complex institutional performance data into a three-paragraph President's briefing, a ten-slide Board presentation, or a one-page project status update all with the same rigour and none of the same length</li><li>Strategic patience combined with operational awareness the ability to maintain a five-year strategic perspective while monitoring the progress, risks, and institutional impact of major strategic initiatives.</li><li>Cultural intelligence appropriate to AIU's multicultural GCC environment working effectively with Kuwaiti faculty, international administrators, owner Board members, PUC representatives, and WSCUC accreditation staff requires different registers and relationship norms.</li><li>Professional discretion at the highest level the Director has access to the most sensitive institutional information: financial projections, personnel decisions, accreditation risks, and Board deliberations. This access is a privilege that requires absolute confidentiality.</li></ul><h2>Preferred Qualifications:</h2><ul><li>PMP (Project Management Professional) certification. The formal credential is considered an advantage for interpreting project reporting and supporting executive oversight of institutional initiatives.</li><li>Experience with a university s WASC accreditation project portfolio, including sequencing of eligibility, self-study, SAV1, and SAV2 milestones as institutional activities with named owners and defined escalation paths.</li><li>Prior experience in a Chief of Staff or Strategy Director role in a GCC university. Candidates who have served as principal strategic advisors to a university President in the Gulf will have strong familiarity with institutional dynamics, stakeholder relationships, and cultural context.</li><li>Published research or professional contribution to strategic planning or institutional effectiveness in GCC higher education, demonstrating thought leadership rather than solely operational experience.</li><li>Arabic language proficiency is an advantage for engagement with Kuwaiti Board members, MOHE officials, and Arabic-speaking stakeholders.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p>Overview The Common Support Equipment Technician diagnoses, repairs, and maintains Common Support Equipment (CSE). Responsibilities include troubleshooting malfunctions, performing scheduled and unscheduled maintenance, analyzing maintenance trends, and documenting actions using automated systems. Technicians utilize various diagnostic tools, such as multi-meters and oscilloscopes, to repair mechanical and electronic systems. They also handle fluids, conduct corrosion treatments, manage hazardous materials, and prepare CSE for deployment. The role includes operating and servicing support equipment and tow vehicles, while adhering to safety, Tool Control, and Foreign Object Damage prevention standards at all times. Responsibilities SUMMARY The Common Support Equipment Technician diagnoses malfunctions and repairs Common Support Equipment (CSE); inspects and approves completed maintenance actions; solves repair problems by studying drawings, wiring diagram schematics, Original Equipment Manufacturer (OEM) manuals, technical publications and maintenance actions. The Technician uses automated maintenance data systems to monitor maintenance trends, analyze equipment requirements, and document maintenance actions. The Technician analyzes, diagnoses, and repairs CSE using conventional and digital multi-meters, voltmeters, ohmmeters, oscilloscopes and hand tools. Diagnoses mechanical and electronic circuitry malfunctions using visual and auditory senses, test equipment, and technical maintenance data sources. The Technician performs scheduled and unscheduled maintenance on CSE by inspecting, testing and operating CSE to determine equipment serviceability and proper operation. Services equipment with required fluids such as oil, water, coolant, hydraulic fluid, refrigerant and compressed air. The Technician also performs removal, disassembly, repair, cleaning, corrosion treatment, re-assembly and installation of malfunctioning CSE accessories and components. As well as stenciling and marking CSE, storing, handling, labeling, using and disposing of hazardous materials and hazardous waste. The Technician prepares CSE for preservation and mobility deployment. The Technician operates, cleans, inspects and services all assigned support equipment, to include towing vehicles such as Bobtail Ford trucks, Tow Tractors (Tug), and U-30 aircraft tow vehicle. In addition to performing inspections and maintenance, the technician practices good housekeeping, Tool Control, Foreign Object Damage prevention, and safety at all times. ESSENTIAL FUNCTIONS + Performs diagnosis and corrective actions, disassembles, inspects, evaluates, and accomplishes necessary repairs according to publication/technical instructions and technical directives on all required support equipment. Determines requirements for repairs, modifications, and part replacements. May be required to verify work performed by another for which he/she is qualified to perform. + Reviews, interprets, and applies the assigned maintenance manual procedures in support of assigned maintenance actions. Applies practical knowledge of wiring schematics and the interpretation of technical data contained within those schematics and/or sources of maintenance data. + Reads and interprets manufacturers' maintenance manuals, service bulletins, technical data, engineering data, and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components. + Performs “O”, “I” and authorized commercial repair of all CSE, Material Handling Equipment (MHE), and Palletized Systems Equipment (PSE) in accordance with the KAF 4790.2 and applicable maintenance manuals. + Performs scheduled, unscheduled, and other hourly or calendar inspections in accordance with the KAF 4790.2 and applicable publications. + Troubleshoots, repairs, reworks and maintains hydraulic, pneumatic, mechanical and electrical systems. Removes, adjusts, repairs and replaces/re-installs functional components and incorporates applicable technical directives and bulletins. + Ensures the accurate entry of data into the locally used computer database system to document maintenance actions, monitor maintenance trends, analyze equipment requirements, and maintain equipment records. + Analyzes, diagnoses, and repairs CSE using conventional and digital multi-meters, voltmeters, ohmmeters, frequency counters, oscilloscopes, circuit card testers, transistor testers, and hand tools. + Uses Hazardous Materials such as chemical sealants, oil, hydraulic fluid, transmission fluid, etc. Performs proper handling and disposal of chemicals and petroleum products required during maintenance. + Uses illustrated parts breakdowns (IPB)s to determine material requirements, research associated part numbers, and requisitions repair parts, materials, and consumable supplies through supply system. + Performs close tolerance adjustment, repair and rework of equipment in and out of shop area. + Services, inspects and tests aviation support equipment used for direct and indirect aircraft support. + Troubleshoots, inspects, services, tests and conditions storage batteries to include lead-acid, gel and sealed type. + Performs Corrosion Control/Prevention, Preservation and de-preservation of Support Equipment (SE). + Performs general housekeeping and organization of workstation(s), shop(s), maintenance facility to provide a clean, safe, and FOD free environment. + Conduct off station maintenance when required. + When necessary, performs other duties and supervisory functions, critical to the function of the program and to ensure compliance with the Performance Work Statement (PWS). PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to use hands to finger, handle, or feel; sit, stand and reach with hands and arms; walk, climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must be able to lift 20 lbs. and occasionally lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT Environmental conditions are diverse and could range anywhere from an office environment where there is little or no physical discomfort to an environment where inclement weather may subject individuals to severe changes in temperature, less than adequate lighting, dust and wind. On occasion individuals may be required to work in areas where high noise hazards will prevail and hearing protection is required. Qualifications MINIMUM REQUIREMENTS / QUALIFICATIONS + Must be able to adhere to and comply with all Kuwaiti Labor and Immigration requirements. + Must be United States (U.S.) citizen, have a high school diploma or equivalent, be able to read, write, and understand the English language. + Must be able to obtain a United States Passport. If you currently possess a United States Passport and it must have at least 24 months of time remaining before expiration. + Graduation from a standard four (4) year high school or equivalent (GED). + Five years of hands-on aviation ground support equipment maintenance experience preferred. A combination of formal education, technical schools, and practical experience may be substituted. + Have a strong knowledge base of aviation maintenance procedures (safety, tool control, HAZMAT, Inspection programs, Administrative requirements, support equipment, calibration/torque procedures). + Must be willing to administrate, maintain, and manage maintenance programs (ex. Tool Control, HAZMAT, FOD, MetCal, etc…) as required by local policies. + Must be able to obtain / maintain the following required certifications / qualifications: -Applicable Support Equipment licensing -“I” Level & “O” Level Tire & Wheel certification -Hydraulic Contamination certification -Collateral Duty Inspector (CDI) qualification + Must be willing and able to deploy off-site as required to support Kuwait Air Force operations. + Must be able to work day shift, night shift or weekend duty and travel as part of a maintenance repair team as required. + Have a strong knowledge base of Intermediate Level Maintenance business procedures. + Must have a current civilian driver's license, and be able to obtain and maintain a government flight line driver’s license. + Must have an in-depth knowledge of technical orders/job guides/publications—read, interpret, follow and comprehend schematic diagrams, drawings, charts and technical publications. + Must be able overcome cultural differences and to think outside the box, innovate, and provide solutions to the many complex problems and obstacles associated with international contracting and desert climate operations. + Must have a working knowledge (input and extract data) of computers. + Must be willing and able to work with job required hazardous materials. + Must be willing and able to conduct specialty on the job training. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p> </div>
<h2 class="h5">Job description</h2>
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<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Responsibilities Job Details / Position Summary The KC-130J Avionics/COM/NAV Technician will troubleshoot and/or repair malfunctions in the aircraft avionics/communication/navigation systems and all other supporting aircraft systems that require avionics skills and knowledge. Perform assigned maintenance to specified KC-130J standards, to include performing operational testing procedures and required functional tests in support of the KC-130J maintenance manual series. Performance abilities will include the application of troubleshooting, maintenance, and servicing procedures to include the inspection and repair of aircraft wiring/wiring connector, breaker assemblies, component removal, inspection, and reinstallation. In the course of assigned duties will apply a thorough knowledge of electrical, avionics, and COM/NAV engineering principles, techniques, and methods necessary to repair and maintain aircraft, applicable equipment, and systems. Possess competent abilities in the use and application of hand tools, power tools, and associated precision measuring equipment used in support of system testing, evaluation, and operation. Possess the ability to read and interpret manufacturers' maintenance manuals, service bulletins, technical data, engineering data, diagrams, schematics, and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components. Major Job Activities Description: + Applies and has a thorough working knowledge of COM/NAV and avionics systems to include; aircraft modification procedures and experience with specific avionics systems, e.g., data bus, antennas, software, displays, communications/navigation equipment, systems integration, system/component failure analysis, inspection, repair, and testing of COM/NAV and electrical systems through engineering principles, techniques, and methods in the maintainability of existing KC-130J equipment and systems. + Troubleshoots and/or repairs malfunctions in the aircraft avionics/communication/navigation systems and all other supporting aircraft systems that require avionics skills and knowledge, performing assigned maintenance in compliance with established directives and specified KC-130J maintenance requirement cards (MRC)s and maintenance instruction manuals (MIM)s, to include performing calibration procedures and required functional tests. + Performance abilities include maintenance and serviceability procedures to supported components, to include wiring and wiring connector condition, breaker assemblies, component removal, inspection, reinstallation, and incorporates applicable technical directives and bulletins. + Possess competent abilities in the use and application of hand tools, power tools, and associated precision measuring equipment used in support of system testing, evaluation, and operation, to include complying with established local tool control programs. + Has a strong understanding and ability to interpret maintenance instruction manuals (MIMS) and all associated maintenance publications, orders, and directives and the processes to document such maintenance actions + Read, interpret, and apply manufacturers' maintenance manuals, service bulletins, technical data, engineering data, diagrams, schematics, and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components + Use illustrated parts breakdowns (IPB)s to determine material requirements, research associated part numbers, and order parts to complete maintenance actions. + Has the ability to review, interpret, and apply the assigned maintenance manual procedures in support of assigned maintenance actions. Apply practical knowledge of wiring schematics of aircraft COM/NAV and avionics systems and the interpretation of technical data contained within those schematics and/or sources of maintenance data + Performs periodic special, hourly, conditional, and phase maintenance/isochronal inspections as required by Maintenance Instruction Manuals (MIM)s, Maintenance Requirement Cards (MRC)s, manufacturer’s specifications, and all applicable directives, orders, and instructions as directed through Maintenance Control. + Removes, troubleshoots, inspects, reinstalls, and/or replaces aircraft COM/NAV and avionics components, radios, antennas, electrical wiring, and all other associated electronic components that support the operation and use of the aircraft systems/capabilities as directed by approved maintenance manuals/procedures and/or Maintenance Control + Interpret MIMs and all associated maintenance publications, orders, and directives to perform maintenance and use processes to document such maintenance actions, ensuring the accurate entry of data into the locally used computer database system. + Performs applicable “O” and “I” level battery maintenance functions as required per applicable maintenance manuals. + Performs required tasks associated with EKMS as directed by Kuwait Air Force and NAVAIR + Performs scheduled and unscheduled maintenance actions, to include cross-training in all required essential technical specialties, to facilitate the removal, inspection, repair/replacement, installation, and test procedures of aircraft component parts, survival equipment (life rafts, first aid kits, etc..), pneumatic systems, environmental control systems, fuel systems, avionics systems, and all associated aviation life support equipment, airframes, and power plants systems. + Inspect, control, and prevent corrosion of aircraft metals and system components using established and approved procedures. + Checkout and operate all necessary support equipment for flight line maintenance of established maintenance procedures + Conducts off station maintenance when required. + When necessary, perform other duties and functions critical to the support of the program. Qualifications Education / Certifications: + High School Diploma + Must be able to obtain/maintain the following required certifications/qualifications: - Aviation Gas Free Engineering (AVGFE) certification - Auxiliary Power Unit (APU) run qualification -“I” Level Battery Maintenance certification - Applicable Support Equipment licensing - Electric Shop & Comm Nav (210 & 220) Collateral Duty Inspector (CDI) qualification - Electric Shop & Comm Nav (210 & 220) Collateral Duty Quality Assurance Representative (CDQAR) qualification - Corrosion Prevention and Control qualification - Confined Space Entry certification Experience: + Four years’ maintenance experience in the C-130J Avionics/Communications/Navigations specialty preferred.. + Must have a working knowledge of first aid procedures to be used in an emergency. + Must have a strong knowledge base of aviation maintenance programs, processes, and procedures (example: Safety, Tool Control, HAZMAT, inspection programs, administrative requirements, support equipment, calibration/torque programs & procedures). Specific Requirements: + Must be United States (U.S.) citizen , be able to read, write, and understand the English language + Must be able to obtain a United States Passport. If you currently possess a United States Passport it must have at least 24 months of time remaining before expiration. + Must be able to obtain and maintain at a Secret Security Clearance. + Must have a valid U.S. Driver’s License. + Must be willing to follow Kuwait Labor Law policies and able to adhere to and comply with all Kuwaiti Labor and Immigration requirements. + Must be willing to administrate, maintain, and manage maintenance programs (ex. Tool Control, HAZMAT, FOD, MetCal, etc…) as required by local policies. + Must be willing and able to comply with all program functional requirements to include but not limited to: The performance of “I” Level maintenance functions in support of In-Flight Refueling Reel/system maintenance, NLG & MLG Tire re-building, MLG Brake repair/rebuilding, Battery maintenance support, and Oxygen Regulator testing/repair. + Must be willing and able to deploy off-site as required to support Kuwait Air Force operations. + Must be willing to work flexible hours, to include day shift, night shift or weekend duty and travel as part of a maintenance recovery team as required. + Must have the ability to communicate clearly, concisely and follow instructions when directed on assigned tasks. + Must have skills and aptitude to cross train and/or support other maintenance technicians in completing assigned maintenance actions, to include but not limited to: The performance and completion of daily inspections (including the ability to inspect/sign off on all associated aircraft maintenance/technician specialties), marshalling/recovering aircraft, fueling, towing, mooring, and conducting post flight procedures to ensure aircraft are properly secured upon completion of maintenance. + As a Subject Matter Expert, must be willing to perform in-depth research, troubleshoot, and perform “O” and “I” level maintenance functions on all applicable aircraft systems and components necessary to return aircraft to a Full Mission Capable status; this includes determining material requirements, researching part numbers, ordering, tracking, and receiving materials as required to facilitate aircraft inspections/repairs. + Must be able to communicate directly with the customer, pilots, air crew members, management, and maintenance personnel to gather and relay pertinent data/information necessary to ensure aircraft depart timely and launches are not delayed. + Must have an in-depth knowledge of aircraft technical orders/job guides/publications—read, interpret, follow and comprehend schematic diagrams, drawings, charts and technical publications. + Must have an in-depth knowledge (aircraft/vehicle movement and safety/hazards) of flight line operations. + Must be able to overcome cultural differences and to think outside the box, innovate, and provide solutions to the many complex problems and obstacles associated with international contracting and desert climate operations. + Must perform as a team member, contributing to the success of the C-130J maintenance department. + Must be dependable and timely in managing assigned tasks, perform consistent quality maintenance. + Must have a proven ability to work independently with minimal direction. Material & Equipment Directly Used Must have a working knowledge of and be proficient with (input and extract data) of computers, aircraft data debriefing and diagnostic software (DTADS), and maintenance information systems. Working Environment Environmental conditions are diverse and could range anywhere from an office environment where there is little or no physical discomfort to an environment where inclement weather may subject individuals to severe changes in temperature, less than adequate lighting, dust and wind. On occasion individuals may be required to work in areas where high noise hazards will prevail, and hearing protection is required. Physical Activities The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees are frequently required to sit and reach with hands and arms, stand, walk, stoop, kneel, crouch, or crawl, and climb on top of aircraft and maintenance platforms. Employees must occasionally lift and/or move up to 50 pounds What We Bring: At V2X we strive to be market competitive in our total reward offerings. Employee benefits include the following: + Healthcare coverage + Life insurance, AD&D, and disability benefits + Retirement plan + Wellness programs + Paid time off, including holidays and leave of absences + Eligible Tuition Reimbursement + Learning and Development resources + Employee assistance resources Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Position: </span><span>Director of Office of Strategy, Institutional Performance & Emerging Technology</span><br></p><br>
<p><span>Classification:</span> Director Level</p><br>
<p><span>Reports To:</span> President</p><br> <p><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br>
<p>A strategy without execution discipline is a wish list. The Office of Strategy, Institutional Performance & Emerging Technology exists to ensure that AIU's ambitions documented in the RISE Strategy, approved by the Board of Trustees, and communicated to every stakeholder are operationalized, tracked, adjusted when evidence demands it, and delivered on time. The Director of this office is the President's closest strategic partner and AIU's institutional accountability mechanism.</p><br>
<p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Department Profile</span></p><br>
<p>The <span>Office of Strategy, Institutional Performance & Emerging Technology</span> operates as a direct extension of the President's Office, serving as the institutional coordination and performance intelligence function that supports the execution of AIU's strategic priorities. Rather than functioning as a traditional planning department, the Office ensures that institutional strategy is translated into measurable outcomes through performance management, executive reporting, and strategic technology evaluation. The Office owns three interconnected responsibilities that together strengthen AIU's institutional effectiveness:</p><br>
<ol>
<li><span>Strategy & Institutional Performance:</span> Leading the RISE Strategy execution cycle, institutional KPI monitoring, quarterly performance reporting, Board reporting, annual strategy review, and continuous improvement of AIU's institutional performance management framework using the Balanced Scorecard methodology.</li>
<li>Emergent Technology Intelligence: <br>Scouting, evaluating, and piloting emerging technologies relevant to AIU's academic and administrative operations functioning as an innovation incubator that identifies what is ready for institutional adoption before the CIO integrates it at scale.</li>
<li><span>Strategic Project Alignment:</span> Coordinating with the University's existing PMO and Special Projects structure to monitor the strategic alignment and progress of major institutional initiatives, ensuring the President receives timely updates on projects that materially affect strategic objectives.</li>
</ol> <p><span>Scope of Work</span></p><br>
<p>The Director, Office of Strategy, Institutional Performance & Emerging Technology carries three complementary mandates that reinforce one another. Institutional strategy provides direction, performance management measures progress, and emerging technology enables innovation that supports AIU's long-term strategic priorities. The Director ensures these three functions operate in alignment to support informed executive decision-making.</p><br> <p><span>Key Responsibilities</span></p><br> <p>1. RISE Strategy Execution and Balanced Scorecard Management</p><br>
<ul>
<li>Own the AIU RISE Strategy 2026–2030 execution cycle translating Board-approved strategic objectives into annual operating plans, quarterly milestones, and individual VP and Dean accountability commitments</li>
<li>Design, maintain, and continuously improve AIU's Balanced Scorecard the institutional performance management framework that cascades RISE Strategy KPIs from institutional level through school, department, and individual levels ensuring that every function can see how its work connects to the strategy</li>
<li>Conduct quarterly strategy performance reviews with each VP reviewing KPI progress, identifying risks to delivery, proposing course corrections, and escalating material issues to the President with recommended responses</li>
<li>Prepare the Annual Strategic Progress Report the principal annual document presented to the Board of Trustees each November synthesizing Balanced Scorecard data, institutional KPI achievements, variance explanations, and the following year's adjusted priorities into a clear, evidence-based narrative for Board review</li>
<li>Manage the annual strategic planning calendar coordinating the February environmental scan, April-May VP planning submissions, June-July budget-strategy alignment, September Board approval, and November Board progress review ensuring that planning is a continuous cycle rather than an annual event</li>
<li>Maintain the RISE Strategy risk register identifying strategic risks, assessing likelihood and impact, tracking mitigation actions, and reporting to the President and Board Audit & Risk Committee quarterly</li>
<li>Coordinate with the Institutional Research Office to ensure that all Balanced Scorecard data is sourced from verified institutional systems no KPI reported to the Board may be based on unverified or manually assembled data.</li>
</ul> <p>2. Emergent Technology Intelligence and Innovation Piloting</p><br>
<ul>
<li>Lead AIU's horizon scanning function systematically monitoring emerging technologies relevant to higher education (generative AI, adaptive learning systems, learning analytics, spatial computing, research tools) and producing quarterly Technology Intelligence Briefings for the President and Senior Leadership Team</li>
<li>Design and manage AIU's innovation piloting programme a structured process for testing emerging technologies in controlled institutional environments before recommending them for full adoption. Pilots are time-bounded, evidence-evaluated, and documented for institutional learning regardless of outcome</li>
<li>Coordinate with the CIO to ensure that emergent technology intelligence flows effectively between the scouting function (this Office) and the operational integration function (CIO/Digital Transformation Office) the Director scouts and pilots; the CIO scales and operates</li>
<li>Develop and maintain AIU's Emergent Technology Watchlist a living document tracking technologies at horizon, early adoption, and evaluation stages updated quarterly and shared with Deans and VPs to inform curriculum development, research direction, and administrative investment decisions</li>
<li>Represent AIU in GCC and international higher education technology forums building relationships with peer institutions, technology providers, and research networks that provide early access to innovation relevant to AIU's strategic priorities</li>
<li>Evaluate all significant unsolicited technology proposals received by the President's Office providing structured, evidence-based assessments that enable the President to make informed decisions quickly without technical bias</li>
</ul> <p>3. Strategic Project Alignment and Executive Reporting</p><br>
<ul>
<li>Coordinate with the existing PMO / Special Projects structure to monitor the strategic alignment of major institutional projects and provide updates to the President as required.</li>
<li>Review executive project portfolio reports prepared by the PMO / Special Projects structure, assessing strategic alignment, institutional risks, and matters requiring Presidential attention.</li>
<li>Monitor strategically significant cross-functional projects designated by the President, ensuring alignment with institutional priorities and escalating strategic issues requiring executive attention.</li>
<li>Coordinate with the Accreditation Liaison Officer (ALO) and the PMO / Special Projects structure to monitor accreditation-related project milestones (eligibility application, self-study, SAV1, SAV2), highlighting strategic risks and providing executive updates when timelines are at risk.</li>
<li>Support Deans and VPs in applying project management discipline to their own portfolio of strategic initiatives providing coaching, templates, and periodic portfolio reviews rather than doing the project management for them.</li>
<li>Coordinate the AIU Strategic Projects Review by consolidating strategic project updates from the PMO / Special Projects structure, facilitating executive discussion, and preparing concise, action-oriented summaries for the President.</li>
<li>Coordinate with internal project sponsors and external consultants on strategic initiatives as required, ensuring the President receives timely updates on key deliverables, risks, and institutional implications.</li>
</ul> <p>4. Presidential Advisory and Institutional Intelligence</p><br>
<ul>
<li>Serve as the President's primary strategic advisor on institutional performance providing candid, evidence-based assessments of where AIU is ahead of plan, where it is behind, and what the President needs to decide or direct to keep the institution on track</li>
<li>Prepare and curate the President's institutional intelligence package a regular briefing document synthesising strategic performance data, competitive intelligence on peer institutions, accreditation progress, and emerging risks enabling the President to lead from a position of current, verified information</li>
<li>Draft the President's strategic communications including the annual state-of-institution address, Board Chair correspondence on strategic matters, and institutional strategy updates to faculty, staff, and the Kuwait higher education community</li>
<li>Coordinate the Senior Leadership Team agenda and strategic discussion calendar ensuring that the President's leadership team spends its meeting time on decisions, not on status updates that could be communicated in writing</li>
<li>Represent the President at external meetings, conferences, and stakeholder engagements on strategic matters when delegated and provide detailed briefings and follow-up when representing AIU externally</li>
<li>Maintain AIU's institutional memory on strategic decisions documenting the reasoning behind major institutional choices so that future leadership teams understand not just what was decided but why, enabling continuity through leadership transitions</li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Doctoral degree required in Strategy, Higher Education Management, Business Administration (MBA), Public Administration, Project Management, or a closely related field.</li>
<li>Candidates with strong GCC higher education strategic planning experience are strongly considered.</li>
</ul> <p><span>Experience</span></p><br>
<ul>
<li>Minimum eight (8) years of progressive experience in higher education, with at least four (4) years in a strategic planning, institutional effectiveness, or senior project management leadership role at a GCC university.</li>
<li>Demonstrated experience managing a university's strategic planning cycle from environmental scanning through KPI development, annual review, Board reporting, and plan revision in a GCC institutional context.</li>
<li>Proven experience implementing or managing a Balanced Scorecard or equivalent institutional performance management framework candidates must be able to describe a specific implementation, not just familiarity with the concept.</li>
<li>Experience working with institutional project portfolios and executive reporting, including monitoring strategic initiatives, interpreting project status information, and advising senior leadership on institutional priorities and risks</li>
<li>Direct experience working with or reporting to a university President or equivalent executive candidates must be comfortable advising at C-suite level, preparing Board-level documents, and maintaining professional discretion in a senior advisory role.</li>
<li>Experience with WASC or comparable institutional accreditation project management understanding how accreditation timelines translate into institutional project portfolios is a material advantage.</li>
</ul> <p><span>Technical and Analytical Knowledge</span></p><br>
<ul>
<li>Proficiency with strategic planning and Balanced Scorecard frameworks candidates must demonstrate working knowledge of the BSC four-perspective model (financial, stakeholder, internal processes, learning & growth) and its application in a higher education context.</li>
<li>Strong data analytics and visualization capability the Director must produce Balanced Scorecard dashboards and strategic performance reports that Board members with no higher education background can read and act on.</li>
<li>Project management methodology proficiency (Prince2, PMP, or equivalent). Working knowledge of project management methodologies sufficient to interpret project reporting, assess strategic risks, and support executive oversight of institutional initiatives. PMP certification is considered an advantage.</li>
<li>Technology literacy sufficient to evaluate emerging technologies at a strategic level the Director does not need to be a technologist, but must be literate enough to assess a vendor demonstration, understand integration implications, and ask the right questions of the CIO.</li>
<li>Familiarity with Kuwait's higher education regulatory environment PUC requirements, institutional governance obligations, and the competitive landscape of Kuwait's private university sector.</li>
</ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br>
<ul>
<li>The political intelligence to hold VPs and Deans accountable for RISE Strategy delivery without making accountability feel like surveillance the Director must be seen as a partner in execution, not an auditor of failure</li>
<li>Exceptional executive communication the ability to translate complex institutional performance data into a three-paragraph President's briefing, a ten-slide Board presentation, or a one-page project status update all with the same rigour and none of the same length</li>
<li>Strategic patience combined with operational awareness—the ability to maintain a five-year strategic perspective while monitoring the progress, risks, and institutional impact of major strategic initiatives.</li>
<li>Cultural intelligence appropriate to AIU's multicultural GCC environment working effectively with Kuwaiti faculty, international administrators, owner Board members, PUC representatives, and WSCUC accreditation staff requires different registers and relationship norms.</li>
<li>Professional discretion at the highest level the Director has access to the most sensitive institutional information: financial projections, personnel decisions, accreditation risks, and Board deliberations. This access is a privilege that requires absolute confidentiality.</li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>PMP (Project Management Professional) certification. The formal credential is considered an advantage for interpreting project reporting and supporting executive oversight of institutional initiatives.</li>
<li>Experience with a university’s WASC accreditation project portfolio, including sequencing of eligibility, self-study, SAV1, and SAV2 milestones as institutional activities with named owners and defined escalation paths.</li>
<li>Prior experience in a Chief of Staff or Strategy Director role in a GCC university. Candidates who have served as principal strategic advisors to a university President in the Gulf will have strong familiarity with institutional dynamics, stakeholder relationships, and cultural context.</li>
<li>Published research or professional contribution to strategic planning or institutional effectiveness in GCC higher education, demonstrating thought leadership rather than solely operational experience.</li>
<li>Arabic language proficiency is an advantage for engagement with Kuwaiti Board members, MOHE officials, and Arabic-speaking stakeholders.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<ul>
<li>A current curriculum vitae</li>
<li>A cover letter (maximum 3 pages) addressing three specific questions: (1) Describe the most significant strategic planning or institutional performance management system you personally built or led in a GCC university — what was the starting state, what did you build, and how did leadership use it to make better decisions? (2) Describe a major institutional strategic initiative that you supported through executive reporting, performance management, or strategic advisory work. How did your analysis influence executive decision-making? (3) How would you approach the first 90 days in this role at AIU what would you learn, what would you establish, and what would you avoid doing too early?</li>
<li>A one-page strategy diagnostic framework not a business plan, but a sample of how you would structure a quarterly strategy review for the President: what data would you present, in what format, and how would you frame the President's decision-making agenda</li>
<li>Contact details for three professional referees at least two of whom can speak to your strategic planning or PMO leadership work, and at least one of whom is a university President, Provost, or equivalent executive you reported to or directly supported</li>
</ul> <p>Applications are reviewed on a rolling basis. The selection process includes a structured interview with the President and a strategy presentation exercise candidates are given AIU's RISE Strategy KPI framework and asked to present a hypothetical Q2 strategy review to the President and two VPs. This exercise is the most reliable test of whether a candidate can do this job.</p><br> <p>Submit application via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to commence employment at the earliest convenience, and no later than September 2026.</p><br> <p><span>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the digital future of Kuwaiti higher education.</span></p><br> </div>