Ophthalmology Jobs in Kuwait
708 Jobs Found
<p>Our client is a longevity and wellness healthcare provider focused on helping individuals optimize their health, energy, performance, and overall healthspan. The clinic takes a personalized, data driven, beginning with comprehensive health assessments, blood diagnostics, and biological age testing. Based on each individual s health profile, goals, and biomarkers, clients are guided through wellness programs, therapies, and ongoing consultations designed to support long-term health and wellbeing.</p><p>What we offer</p><p>In addition to a competitive tax-free salary and excellent benefits, you'll work in a professional, collaborative environment with a diverse team and numerous opportunities. Our client offers a rewarding career experience and is excited to connect with individuals seeking new challenges.</p><p><strong>Desired Candidate Profile</strong></p><p>Practicing physician (Internal or Family Medicine) passionate about prevention, wellness, and longevity. You build strong patient relationships, use biomarker data for personalized care, and explore emerging wellness therapies with a forward-thinking practice.</p><ul><li>Strong clinical assessment and medical judgment</li><li>Bloodwork and biomarker interpretation</li><li>Personalized care planning and patient communication</li><li>Knowledge of wellness, preventive, and longevity therapies</li><li>Clinical documentation and attention to detail</li><li>Continuous learning, innovation, and teamwork</li><li>Patient-focused, approachable manner</li></ul><p>Education & Qualifications</p><ul><li>MD or equivalent with active Kuwait medical license</li><li>Background in Internal or Family Medicine</li><li>Anti-aging/longevity certification (A4M, IFM) is a plus</li><li>Proven clinical experience in patient care</li><li>Interest in wellness, prevention, and longevity</li><li>Openness to advanced diagnostics and therapies</li><li>Experience with IV therapy, HBOT, or wellness tech is a plus</li><li>Knowledge of nutrition, supplements, or functional medicine</li><li>Entrepreneurial mindset with potential for leadership</li></ul>
<p>Our client is a longevity and wellness healthcare provider focused on helping individuals optimize their health, energy, performance, and overall healthspan. The clinic takes a personalized, data driven, beginning with comprehensive health assessments, blood diagnostics, and biological age testing. Based on each individual s health profile, goals, and biomarkers, clients are guided through wellness programs, therapies, and ongoing consultations designed to support long-term health and wellbeing.</p><p>What we offer</p><p>In addition to a competitive tax-free salary and excellent benefits, you'll work in a professional, collaborative environment with a diverse team and numerous opportunities. Our client offers a rewarding career experience and is excited to connect with individuals seeking new challenges.</p><p><strong>Desired Candidate Profile</strong></p><p>Practicing physician (Internal or Family Medicine) passionate about prevention, wellness, and longevity. You build strong patient relationships, use biomarker data for personalized care, and explore emerging wellness therapies with a forward-thinking practice.</p><ul><li>Strong clinical assessment and medical judgment</li><li>Bloodwork and biomarker interpretation</li><li>Personalized care planning and patient communication</li><li>Knowledge of wellness, preventive, and longevity therapies</li><li>Clinical documentation and attention to detail</li><li>Continuous learning, innovation, and teamwork</li><li>Patient-focused, approachable manner</li></ul><p>Education & Qualifications</p><ul><li>MD or equivalent with active Kuwait medical license</li><li>Background in Internal or Family Medicine</li><li>Anti-aging/longevity certification (A4M, IFM) is a plus</li><li>Proven clinical experience in patient care</li><li>Interest in wellness, prevention, and longevity</li><li>Openness to advanced diagnostics and therapies</li><li>Experience with IV therapy, HBOT, or wellness tech is a plus</li><li>Knowledge of nutrition, supplements, or functional medicine</li><li>Entrepreneurial mindset with potential for leadership</li></ul>
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<p>About the Role:Providing high-quality surgical care, diagnostic services, and treatment for a variety of animals, including pets and exotic animals. The role requires a strong commitment to animal welfare, excellent surgical skills, and the ability to work collaboratively within a team of veterinary professionals.</p><ul><li>Responsibilities:Surgical Procedures: Perform a wide range of surgical operations including routine spays/neuters, soft tissue surgeries, and emergency procedures.</li><li>Diagnostics: Utilize diagnostic tools such as radiography, ultrasound, and laboratory tests to assess and diagnose animal health conditions.</li><li>Post-operative Care: Monitor patients after surgery, ensuring effective pain management and recovery.</li><li>Record Keeping: Maintain accurate and detailed patient records, including treatment plans, surgical notes, and follow-up care.</li><li>Treatment: Develop and implement treatment plans for animals based on diagnoses, including administering medications and monitoring recovery.</li><li>Client Communication: Provide clear and compassionate communication with pet owners regarding diagnoses, treatment options, surgical procedures, and post-operative care.</li><li>Team Collaboration: Work closely with veterinary technicians, nurses, and other staff members to ensure the best care for the animals.</li><li>Continuous Learning: Stay updated with the latest developments in veterinary medicine and surgery by attending relevant workshops, conferences, and seminars.</li><li>Compliance: Ensure all medical and surgical procedures comply with the hospital's protocols and Kuwait's veterinary regulations</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Doctor of Veterinary Medicine (DVM) or equivalent.</li><li>7–10 years of experience as a Veterinary Surgeon.</li><li>Strong surgical and diagnostic skills.Experience treating companion animals; experience with exotic animals is an advantage.</li><li>Excellent communication and interpersonal skills.Ability to work independently and as part of a multidisciplinary team.</li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Urgent Hiring | IT Data & AI Specialist | NeoSOFT</p><p>Mascot, Kuwait | Up to 1.80 Lakh/Month | 3+ Years | Data Analyst, Data Engineer, GenAI, AWS/Azure/GCP, Python & SQL.</p></div></section>
<p>Provide high-quality patient care to patients with various medical conditions, including cardiology, diabetes, nephrology, gastroenterology, neurology, ophthalmology, orthopedics, urology cases. Conduct thorough physical examinations and order diagnostic tests to diagnose and treat patients' conditions. Develop treatment plans for patients with complex medical needs and collaborate with other healthcare professionals as needed. Stay up-to-date with latest medical research and guidelines to provide evidence-based medicine. Participate in hospital-wide quality improvement initiatives to enhance patient outcomes.</p><p><strong>Desired Candidate Profile</strong></p><p>4-8 years of experience in Internal Medicine or related field (General Medicine). Medical-MS/MD degree from a recognized institution. Strong knowledge of Cardiology, Diabetology, Gastroenterology, Nephrology, Neurology, Ophthalmology & Orthopedics specialties. Excellent communication skills for effective interaction with patients and colleagues.</p>
<p><br></p><p>About the Role The B2B Collection Specialist is responsible for managing and collecting outstanding payments from Enterprise B2B accounts. In addition, the B2B Collection Specialist responsible for other aspects of collections, such as resolving customer billing problems and reducing the number of accounts receivables.</p><p>RESPONSIBILITIES</p><ul><li>Contact customers via phone or email to initiate collections efforts for outstanding accounts and negotiate payment agreements</li><li>Escalate any customer issues or complaints regarding billing or collection to the enterprise collection professional and/or the department manager</li><li>Monitor enterprise B2B accounts and impending payments due and register whether these have been received</li><li>Oversee the identification of outstanding account receivables and overdue accounts</li><li>Oversee investigation of discrepancies between customer records and billing systems</li><li>Take actions in order to encourage timely payments for enterprise accounts (send reminders, inform account holder that services may be paused etc.)</li><li>Ensure that payments and refunds are processed promptly</li><li>Resolve customer issues and complaints regarding billing or collection</li><li>Resolve customer credit issues</li><li>Contact enterprise customers and discuss their overdue payments</li><li>Ensure that account status records are updated promptly</li><li>Review any discrepancies between customer records and billing systems</li><li>Prepare reports on collection activities and progress based on established KPIs</li><li>Ensure that disconnections are conducted as per the policy and monitor auto-reconnection on payment</li><li>Develop and update policies and procedures related to Collections in coordination with Finance and Zain Kuwait B2B management</li><li>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</li><li>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li><li>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminate hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S</li></ul><p>What We Need From You</p><ul><li>Ability to communicate, present and influence all levels of the organization</li><li>Proven experience as a Collection Specialist or similar role</li><li>Excellent knowledge of billing procedures</li><li>Knowledge of various collection techniques</li><li>Comfortable working with targets</li><li>Knowledge of collection laws and regulations in Kuwait</li><li>Strong quantitative, analytical reasoning and modelling abilities</li><li>Strong problem-solving skills and ability to identify and frame key issues</li><li>Excellent relationship building skills with customers</li><li>Ability to analyze a situation and produce creative, original and useful solutions</li><li>Experience designing KPIs, reports, dashboards.</li><li>Strong understanding of telecommunications products, trends and technology markets</li><li>Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</li><li>Bachelor s Degree required Business, Marketing or a related field</li><li>Collection specialist or similar role, preferably for technology products</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Ability to communicate, present and influence all levels of the organization</li><li>Proven experience as a Collection Specialist or similar role</li><li>Excellent knowledge of billing procedures</li><li>Knowledge of various collection techniques</li><li>Comfortable working with targets</li><li>Knowledge of collection laws and regulations in Kuwait</li><li>Strong quantitative, analytical reasoning and modelling abilities</li><li>Strong problem-solving skills and ability to identify and frame key issues</li><li>Excellent relationship building skills with customers</li><li>Ability to analyze a situation and produce creative, original and useful solutions</li><li>Experience designing KPIs, reports, dashboards.</li><li>Strong understanding of telecommunications products, trends and technology markets</li><li>Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</li><li>Bachelor s Degree required Business, Marketing or a related field</li><li>Collection specialist or similar role, preferably for technology products</li><li>5+</li></ul>
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<p>1. Marketing Strategy & Brand Management</p><ul><li>Develop and execute the annual marketing strategy and calendars, aligned with overall business objectives.</li><li>Manage the brand’s positioning, messaging, and communications across all channels.</li></ul><p>2. Campaigns & Content</p><ul><li>Plan, execute, and measure marketing campaigns (social media, digital, and offline) across all branches.</li><li>Ensure consistent, high-quality, and engaging content is produced across the brand’s platforms.</li><li>Support key doctors with tailored content creation, personal branding plans, and digital marketing activities to enhance their visibility and case acquisition.</li><li>Manage internal and external creative resources, including designers, photographers, and videographers.</li></ul><p>3. Digital Marketing</p><ul><li>Oversee digital marketing strategy and performance, including paid advertising, SEO, and lead generation.</li><li>Work with digital agencies to optimize campaigns for patient acquisition and branch-level growth.</li><li>Track and report on key digital KPIs, including leads, cost per lead, and conversion rate.</li></ul><p>4. Stakeholder Collaboration</p><ul><li>Partner with clinic managers to ensure marketing efforts directly support patient and revenue targets at branch and doctor levels.</li><li>Build community partnerships, sponsorships, and collaborations to enhance brand visibility.</li></ul><p>5. Patient Acquisition & Retention Support</p><ul><li>Design marketing initiatives that drive new patient acquisition and repeat visits.</li><li>Support loyalty strategies and patient retention campaigns.</li><li>Monitor patient satisfaction, reviews, and feedback in coordination with clinic managers.</li></ul><p>6. Cross-Brand Support</p><ul><li>Provide marketing support to other brands within the organization when necessary, ensuring reliability, continuity, and collaborative success across the organization.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Strong knowledge of <b>marketing strategy, brand management, and campaign planning</b></p><p>Proven experience in <b>healthcare, dental, medical, or clinic marketing</b> is preferred</p><p>Strong expertise in <b>digital marketing, social media, SEO, paid advertising, and lead generation</b></p><p>Experience managing <b>multi-branch marketing campaigns</b></p><p>Strong <b>content creation and personal branding</b> skills</p><p>Experience working with <b>digital agencies and creative teams</b></p><p>Ability to manage <b>designers, photographers, videographers, and other creative resources</b></p><p><br></p></div>
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Full Time <b>Hair Stylist</b> for a Hair Salon in Kuwait .
<p> Minimum experience required: over 5 years. <br>Salary: Negotiable based skills and experience <br>Location: kuwait, KW <br>Start date: Open Ended <br>Details:<br>
</p><br>SENIOR HAIR TREATMENT SPECIALIST
A Leading Beauty Salon in Kuwait A well-established beauty salo... Show More<br>SENIOR HAIR TREATMENT SPECIALIST<br>
A Leading Beauty Salon in Kuwait<br>
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A well-established beauty salon group in Kuwait, with multiple branches, is hiring a Senior Hair Treatment Specialist.<br>
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(Salon name shared with shortlisted candidates for privacy reasons.)<br>
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ABOUT THE ROLE<br>
You'll specialize in professional scalp and hair treatments, including keratin and smoothing, protein and repair treatments, deep conditioning, and scalp therapy, assessing each client's hair and scalp condition and recommending the right program.<br>
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WHAT WE'RE LOOKING FOR<br>
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5+ years' experience in a busy salon focused on hair and scalp treatments<br>
Expert in keratin, smoothing, protein, and scalp treatments<br>
Strong understanding of hair and scalp health<br>
Ability to consult, diagnose, and recommend aftercare<br>
Relevant hairdressing qualification preferred<br>
GCC experience an advantage<br>
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WHAT WE OFFER<br>
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A competitive salary<br>
Work across our network of branches<br>
A supportive team Show Less<br>
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Full Time <b>Beauty Therapist</b> for a Hair Salon in Kuwait .
<p> Minimum experience required: over 5 years. <br>Salary: Negotiable based skills and experience <br>Location: Kuwait City, Kuwait <br>Start date: Open Ended <br>Details:<br>
</p><br>SENIOR HAIR TREATMENT SPECIALIST
A Leading Beauty Salon in Kuwait A well-established beauty salo... Show More<br>SENIOR HAIR TREATMENT SPECIALIST<br>
A Leading Beauty Salon in Kuwait<br>
<br>
A well-established beauty salon group in Kuwait, with multiple branches, is hiring a Senior Hair Treatment Specialist.<br>
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(Salon name shared with shortlisted candidates for privacy reasons.)<br>
<br>
ABOUT THE ROLE<br>
You'll specialize in professional scalp and hair treatments, including keratin and smoothing, protein and repair treatments, deep conditioning, and scalp therapy, assessing each client's hair and scalp condition and recommending the right program.<br>
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WHAT WE'RE LOOKING FOR<br>
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5+ years' experience in a busy salon focused on hair and scalp treatments<br>
Expert in keratin, smoothing, protein, and scalp treatments<br>
Strong understanding of hair and scalp health<br>
Ability to consult, diagnose, and recommend aftercare<br>
Relevant hairdressing qualification preferred<br>
GCC experience an advantage<br>
<br>
WHAT WE OFFER<br>
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A competitive salary<br>
Work across our network of branches<br>
A supportive team Show Less<br>
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<strong>Overview</strong> <br> <br> <p> <strong>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</strong> </p> <p> </p> <p>The Site Manager/Facility Manager/Fuels Specialist (SM) serves as a key personnel position under the AFCAP V contract and is responsible for execution, oversight, and compliance of all contract operations at the assigned site. This role carries full authority to act on behalf of the contractor for all matters related to daily task order (TO) operations. The Site Manager acts as the primary interface between the contractor team, government stakeholders, and subcontractors, ensuring operational excellence, safety, and quality assurance across all site activities.</p> <br> <strong>Responsibilities</strong> <br> <br> <ul> <li>Provide full oversight and management of Contract Execution & Compliance.</li> <li>Ensure all personnel are properly scheduled, supervised, and meeting performance standards.</li> <li>Monitor performance metrics, service quality, and deliverables; implement corrective actions as needed.</li> <li>Act as the primary point of contact for the Air Force CE leadership, ACO, COR, and Government personnel, with the ability to meet on-site within 4 hours as required.</li> <li>Shall perform as the Fuels Specialist responsible for operating, inspecting, maintaining, troubleshooting, and repairing bulk fuel storage, and fuel quality surveillance systems in accordance with the Performance Work Statement, applicable technical orders, UFC s, NFPA standards, and associated procedures.</li> <li>Address and resolve operational issues, RFIs, and performance concerns proactively.</li> <li>Provide updates and reports to Government representatives regarding operations, staffing, and performance.</li> <li>Ensure timely notification to the ACO and COR of any changes in key personnel within 24 hours of discovery.</li> <li>Identify and mitigate operational risks, ensuring continuity of mission support.</li> <li>Enforce safety standards and environmental compliance across all site activities.</li> <li>Provide regular updates on site activities to Task Order Manager, Program Manager, and Government representatives as needed.</li> <li>Performs other duties as assigned.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <p> <strong>Education/Experience Requirements</strong> </p> <ul> <li>A bachelor's degree is highly desirable.</li> </ul> <p> <strong>Experience</strong> </p> <ul> <li>A minimum of eight years of experience managing base operations support.</li> <li>Specific areas of expertise shall include electrical systems, HVAC, bulk fuel storage, fuel distribution systems, fuel transfer operations, fuel quality surveillance, and fuel systems maintenance.</li> <li>Prior military service as an Air Force Fuels Specialist (AFSC 2F0X1), Army Petroleum Supply Specialist (92F), Navy Aviation Boatswain's Mate (Fuels), Marine Corps Bulk Fuel Specialist (1391), or equivalent commercial petroleum systems experience is preferred.</li> <li>Secret clearance required.</li> </ul> <p> <strong>Skills:</strong> </p> <ul> <li>Proven leadership experience managing multi-disciplinary technical teams in mission-critical environments.</li> <li>Knowledge of Air Force CE standards, DoD facility requirements, and AFCAP contract structures.</li> <li>Strong skills in stakeholder engagement, dispute resolution, and compliance management.</li> <li>Ability to obtain and maintain required security clearances.</li> <li>Excellent communication, organizational, and problem-solving skills.</li> <li>Strong organizational and analytical skills.</li> <li>Ability to manage multiple functional responsibilities simultaneously.</li> <li>Excellent communication and coordination skills.</li> <li>Ability to work independently in fast-paced operational environments.</li> <li>Ability to interface professionally with Government and contractor leadership</li> </ul> At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
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Full Time <b>Skin Clinic Therapist</b> for a Skin Clinic in Kuwait .
<p> Minimum experience required: over 5 years. <br>Salary: Negotiable based skills and experience <br>Location: KW <br>Required Skills: Aesthetics, Beauty Therapy Specialist, Facial Specialist, Skin Clinic Specialist <br>Start date: Open Ended <br>Details:<br>
</p><br>SENIOR FACIAL THERAPIST
A Leading Beauty Salon in Kuwait A well-established beauty group in Kuwa... Show More<br>SENIOR FACIAL THERAPIST<br>
A Leading Beauty Salon in Kuwait<br>
<br>
A well-established beauty group in Kuwait, with a bespoke clinic and multiple branch salons, is hiring a Senior Facial Therapist with previous clinic experience.<br>
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(Salon name shared with shortlisted candidates for privacy reasons.)<br>
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ABOUT THE ROLE<br>
You'll perform a full range of facial treatments, from classic and anti-ageing facials to advanced skin treatments, and advise clients on skincare and aftercare.<br>
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WHAT WE'RE LOOKING FOR<br>
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5+ years' experience as a facial therapist at a senior level<br>
Previous experience working in a skin or aesthetic clinic is required<br>
Strong knowledge of skin types, conditions, and professional skincare brands<br>
Confident with advanced facial treatments and skincare machines<br>
Recognised qualification (CIDESCO, CIBTAC, ITEC or equivalent) preferred<br>
Good communication and client-care skills<br>
GCC experience an advantage<br>
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WHAT WE OFFER<br>
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A competitive salary<br>
Work across our network of branches<br>
A supportive team Show Less<br>
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<p>The Call Center Supervisor- supervises the Call Center functions in accordance with Hospital policy. Supervises the daily operational duties of the unit and ensures its smooth functioning; oversees operations, schedules staff and redresses grievances.</p><p>DUTIES & RESPONSIBILITIES</p><p>Personnel Management & Training</p><ol><li><p>Prepares work schedules and assigns personnel to ensure uninterrupted unit service; organizes staffing, shift patterns and the number of staff required to meet the demand.</p></li><li><p>Evaluates staff work performance and makes recommendations for personnel actions.</p></li><li><p>Monitors the volume of work inflow, assigns staff flexibly to areas of need and updates the CSM regarding areas of concern.</p></li><li><p>Supports new staff; provides proper training and orientation.</p></li><li><p>Undertakes training and reviews of newly appointed staff; ensures that the staff has full understanding of the tasks required of them.</p></li><li><p>Undertakes coaching, remedial training and other development activities with staff to support optimal performance.</p></li><li><p>Improves team performance by raising efficiency; implements new tasks, as required, in consultation with the CSM and provides training to the concerned staff.</p></li></ol><p>Operational duties</p><ol><li><p>Based on the work load / call load / business need the staff are properly distributed 24/7 to receive the calls and server all the callers very professionally.</p></li><li><p>Staff are effectively utilized based on the business requirements and be watchful on the utilization of the over time.</p></li><li><p>All the established policies / practices are well oriented to all the staff and ensure that the staff are following it.</p></li><li><p>Observe / listen the random calls by agents and identify the gaps. This is done to ensure that, the agent wise training / coaching is provided and the quality is improved.</p></li><li><p>Initiate and create new policies as per the industry and quality standards whenever it’s required.</p></li><li><p>Orient all the new joiners and ensure that, proper coaching, mentoring is done on the job requirements. Performance outcome is regularly monitored and communicated with the staff and ensure that he or she delivering good performance.</p></li><li><p>Outbound calls are professionally managed and the applicable promotions are properly communicated with all the applicable callers. Agent wise outbound calls outcome should be monitored / tracked.</p></li><li><p>Evaluate all the reports of the AVAYA system and raise red flags any abnormal variance observed. The external Avaya team members are professionally notified and ensure that the issue is fixed.</p></li><li><p>All the system issues are professionally communicated with AVAYA team on time.</p></li><li><p>Work closely with Operations, IT and Medical Office team and ensure that the doctor’s duty list is integrated in HMIS.</p></li><li><p>Identify all the HMIS gaps in our current system, and discuss with the applicable staff group (IT/ MD Office, CS), suggest the new enhancements requirements (which may benefit the business tracking / enhance patient experience) in HMIS and ensure that, it is professionally communicated to IT team through IT enhancement committee / Operations manager.</p></li><li><p>Monitor the clinic utilization as per the given check list and ensure that, the accurate data is captured, verified and presented to the monthly OP improving and Call Center meeting. We have to work with IT and ensure that, the data capturing is done via HMIS eventually.</p></li><li><p>Non utilized clinics details / doctor’s early leaving clinic details are carefully monitored and reported to MD office.</p></li><li><p>Ensure that, the staff mistakes ledger is properly maintained for planning the training session to the applicable staff to improve their performance.</p></li><li><p>Work closely with the operations team and be aware about the doctors who are seeing low number of patients. All the agents are upselling / promoting the applicable doctors and ensure that more appointments are booked.</p></li><li><p>Assist the operations manager to plan the department budgets.</p></li><li><p>All the given KPI are very carefully understood, for proper data capturing. All the captured data are presented in the given format and submitted to QSM with in the given time line on a monthly basis.</p></li><li><p>Ensures maintenance of department equipment and supplies.</p></li><li><p>Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.</p></li><li><p>Attends all the applicable meetings as required / invited.</p></li><li><p>Daily department wise performance output must be measured and reported (whenever it’s needed) to the operations manager</p></li></ol><p>a. Department wise received calls</p><p>b. Department wise calls outcome</p><p>c. Department wise bookings (monthly)</p><p>d. Agent wise call durations and average call duration (monthly)</p><p>e. Hours wise received calls log to monitor the peak hours</p><p>f. Ensure that this report is used for meaningful submitted to the manager on a daily/ monthly basis.</p><ol><li><p>Monitor each team member’s performance and always be watchful on the following.</p></li></ol><p>a. Agent wise received calls</p><p>b. Agent wise calls outcome</p><p>c. Agent wise bookings</p><p>d. Agent wise booking vs conversion</p><p>e. Agent wise outbound calls</p><p>f. Agent wise call durations and average call duration</p><ol><li><p>All the home health care enquires are professionally managed and communicated with the applicable staff group for action.</p></li><li><p>All the delivery package related enquires are professionally managed and communicated with the applicable staff group for action.</p></li><li><p>All the social media enquiries are professionally managed and business is converted.</p></li><li><p>All the internal referrals are properly saved in the applicable tracker and the conversions are monitored. Non converted referrals are been contacted and the outcome is documented.</p></li><li><p>Ensure all the live chats are addressed on time and the patients are satisfied. The statistics is properly maintained and submitted.</p></li><li><p>Ensure that all the whatsApp communications are answered on time and the patients are satisfied. The statistics is properly maintained and submitted.</p></li><li><p>Ensure that all the existing log books are properly maintained. No log books / trackers are stopped without the knowledge of operations manager.</p></li><li><p>Create & Review Agents call script for each doctor and department.</p></li><li><p>Coordinate with marketing department for each new doctor or new service campaign to insure all the required information is given to call center agents.</p></li><li><p>Performs other related duties as assigned by Manager- Operations.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION: Bachelor Degree from an accredited university with related technical training (Medical Terminology course & Customer Service course). </p>
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<p><b>Lead Channel Sales Specialist - Artificial Lift (On Demand Solutions)</b></p><br><b>Do you enjoy being part of a successful team?</b><b>Would you enjoy working in a dynamic role responsible for sales growth?</b><br><p><b>Join our dynamic Artificial Lift Sales Team</b></p><br><p>In this role, you'll use your knowledge to develop market strategies. You'll deliver successful outcomes for key industry players through innovation, strategic solutions and building relationships.</p><br><br><p><b>Partner with the best</b></p><br><p>As a Lead Channel Sales Specialist, you'll collaborate with customers contributing to long-term planning and sales initiatives. In a high-impact, fast-paced environment you’ll integrate yourself into the process of developing new markets and customers to meet business needs. You’ll find joy in delivering successful outcomes for customers through innovation, strategic technology solutions.</p><br><p>As a Lead Channel Sales Specialist, you will be responsible for:</p><br><ul><li>Selling Artificial Lift equipment to service companies, partners and end users in the countries of Kuwait, Qatar and Bahrain.</li><li>Handling the Sales and Technical support of Zenith products. This product line requires good technical knowledge of downhole gauge and upper completions to provide after sales support for our On-demand solutions customers.</li><li>Achieving and exceeding sales quotas, and sales strategies and goals of the ODS team.</li><li>Contributing to frameworks for pricing and conditions and be able to negotiate individual deals local to your territory.</li><li>Handling diverse clients in the MENATI region.</li></ul><br><p><b>Fuel your passion</b></p><br><p><b>To be successful in this role you will:</b></p><br><ul><li>Bachelor's degree from an accredited university or college.</li><li>Have 5 years of experience in Sales of Artificial lift Equipment (Downhole, instrumentation or completion tools)</li><li>Have a minimum of 3 years in channel sales</li><li>Have an experience in Zenith products is preferred</li><li>Have a technical knowledge of artificial lift and downhole instrumentation.</li><li>Able to coordinate several projects simultaneously.</li><li>Have effective problem-identification and solution skills.</li><li>Have a proven analytical and organizational ability.</li><li>Able to influence others.</li><li>Have strong oral and written communication skills.</li></ul><br><p><b>Work in a way that works for you</b></p><br><p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:</p><br><ul><li>Contemporary work-life balance policies and wellbeing activities.</li></ul><br><p><b>Working with us</b></p><br><p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.</p><br><br><p><b>Working for you</b></p><br><p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p><br><ul><li>work-life balance policies and wellbeing activities</li><li>private medical care options</li><li>Safety net of life insurance and disability programs</li><li>Tailored financial programs</li><li>Additional elected or voluntary benefits</li></ul>The Baker Hughes internal title for this role is: Sales Senior Specialist - Channel Sales </div>
Job Description Lead Channel Sales Specialist - Artificial Lift (On Demand Solutions)
Oil, Gas & Energy
<h2 class="h5">Job description</h2>
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<p><b>Lead Channel Sales Specialist - Artificial Lift (On Demand Solutions)</b></p><br><b>Do you enjoy being part of a successful team?</b><b>Would you enjoy working in a dynamic role responsible for sales growth?</b><br><p><b>Join our dynamic Artificial Lift Sales Team</b></p><br><p>In this role, you'll use your knowledge to develop market strategies. You'll deliver successful outcomes for key industry players through innovation, strategic solutions and building relationships.</p><br><br><p><b>Partner with the best</b></p><br><p>As a Lead Channel Sales Specialist, you'll collaborate with customers contributing to long-term planning and sales initiatives. In a high-impact, fast-paced environment you’ll integrate yourself into the process of developing new markets and customers to meet business needs. You’ll find joy in delivering successful outcomes for customers through innovation, strategic technology solutions.</p><br><p>As a Lead Channel Sales Specialist, you will be responsible for:</p><br><ul><li>Selling Artificial Lift equipment to service companies, partners and end users in the countries of Kuwait, Qatar and Bahrain.</li><li>Handling the Sales and Technical support of Zenith products. This product line requires good technical knowledge of downhole gauge and upper completions to provide after sales support for our On-demand solutions customers.</li><li>Achieving and exceeding sales quotas, and sales strategies and goals of the ODS team.</li><li>Contributing to frameworks for pricing and conditions and be able to negotiate individual deals local to your territory.</li><li>Handling diverse clients in the MENATI region.</li></ul><br><p><b>Fuel your passion</b></p><br><p><b>To be successful in this role you will:</b></p><br><ul><li>Bachelor's degree from an accredited university or college.</li><li>Have 5 years of experience in Sales of Artificial lift Equipment (Downhole, instrumentation or completion tools)</li><li>Have a minimum of 3 years in channel sales</li><li>Have an experience in Zenith products is preferred</li><li>Have a technical knowledge of artificial lift and downhole instrumentation.</li><li>Able to coordinate several projects simultaneously.</li><li>Have effective problem-identification and solution skills.</li><li>Have a proven analytical and organizational ability.</li><li>Able to influence others.</li><li>Have strong oral and written communication skills.</li></ul><br><p><b>Work in a way that works for you</b></p><br><p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:</p><br><ul><li>Contemporary work-life balance policies and wellbeing activities.</li></ul><br><p><b>Working with us</b></p><br><p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.</p><br><br><p><b>Working for you</b></p><br><p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p><br><ul><li>work-life balance policies and wellbeing activities</li><li>private medical care options</li><li>Safety net of life insurance and disability programs</li><li>Tailored financial programs</li><li>Additional elected or voluntary benefits</li></ul>The Baker Hughes internal title for this role is: Sales Senior Specialist - Channel Sales </div>
<p>The C3TO Contract provides multi-faceted Intelligence Support services consisting of, but not limited to: Open Source Intelligence (OSINT), All-Source Intelligence Analysis, Human Intelligence (HUMINT) Analysis, Intelligence Requirements Collection Management (RCM), Special Advisors, Planners, Targeting Support, Counterintelligence (CI) Support, Screener Support, Strategic Debriefing Support, Foreign Government Information (FGI) Analysis, Exploitation (DOMEX and MEDEX), Target Focused Analysis and Neutralization (TFAN), Operational Intelligence Knowledge Management (KM), as well as other analytic and target related intelligence support services to assigned military units in support of the overall Intelligence Mission in support of CJTF-OIR staffs and organizations.</p><p>Responsibilities:</p><ul><li>Play an intricate role in the development and analysis of potential CI threats, insider threats, and Green on Blue threats</li><li>Directly support our HUMINT and CI operations under CJTF-OIR.</li><li>Develop all-source association matrices on individuals identified in reporting.</li><li>Construct link diagrams.</li><li>Develop Priority Intelligence Requirements (PIR)/ Host Nation Information Requirements (HNIR)/IR analysis of reporting.</li><li>Perform general intelligence analysis related to counter-terrorism, HUMINT, Iraq, Syria, Jordan and Southwest Asia regional issues, political/military analysis, and targeting as requested.</li><li>Log new requirements into tracker.</li></ul><p>What You Can Expect:</p><p>A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you ll be part of a high-performing group dedicated to our customer s missions and driven by a higher purpose to ensure the safety of our nation.</p><p>An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.</p><p>A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground in your career and in our legacy.</p><p>Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li>Active TS/SCI</li><li>Education: Associate degree OR an additional three years of intelligence analysis experience in lieu of Degree.</li><li>Experience : At least four years analytical experience at the operational/strategic level within DoD or equivalent Government agencies and requires former MOS 35F, 350F, 18F, 35D, 34A, or equivalent specialty codes such as USMC 0204, 0210, 0211 - Counterintelligence/Human Intelligence (CI/HUMINT) Specialist, 0231 Intelligence Specialist, U.S. Navy Navy Intelligence Specialist, USAF 1N051 All Source Intelligence Analyst, 1N771 Human Intelligence Specialist or 1N451A Intelligence Fusion Analyst.</li></ul>
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<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Data Center Network Engineers support the Enterprise-class infrastructure of the RCC-SWA. RCC-SWA engineers provide optimization, administration, and technical documentation of all enterprise infrastructure systems. Additionally, engineers resolve and appropriately complete assigned cases and change requests while acting as an escalation point for troubleshooting issues. The core infrastructure technology duties include an in-depth understanding of Cisco’s Nexus switching, ASR routing, UCS compute platforms, and lifecycle management planning. The MCF is managed by the RCC-SWA and provides enterprise Information Technology (IT) services to approved Army customers. Program: OMDAC-SWACA. This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position. Responsibilities + Produce enterprise-level support for a dynamic and large-scale networking infrastructure from the perspective of service origination in the data center, as well as service delivery in the global transport architecture. Provide expert level knowledge of data center infrastructure hardware such as Nexus 9000 series switches, Fabric Extenders, UCS chassis’ and UCS Fabric Interconnects. Along with assuming the expert role regarding vPC, FCoE, Catalyst VSS, MPLS L3VPN, eBGP/iBGP, OSPF/EIGRP, DMVPN, FlexPod design philosophy, among other tunneling and data center-centric technologies. While also offering a basic understanding of VMware’s vSphere infrastructure and the virtual networking components for troubleshooting purposes. + Installation, configuration, maintenance, and troubleshooting of the data center environment are primary roles in this position. Provides change control and engages Cisco TAC for issues, modifications and best practices when needed. + Monitors availability and reliability of the data center network and supported infrastructure utilizing DX NetOps Spectrum, SolarWinds Orion and Cisco DNA Center. + Executes engineering best practices in network builds, integration, testing, and documentation while adhering to security fundamentals provided by DISA’s Security Technical Implementation Guides (STIGs). + Perform regular system maintenance in support of IAVA vulnerabilities and CCRI compliance. + Ensure that all managed technologies are compliant with current DISA Security Technical Implementation Guides (STIGs). + Assist with identifying and investigating malicious network activity. + Create and track network issues/requests using the ServiceNow ticketing system. + Create, update and maintain detailed network diagrams. + Performs other duties and assignments as required. Qualifications + Qualifications + Security Clearance: + Requires an active Secret Clearance. + Education / Certifications: One-year related experience can be substituted for one year of education if the degree is required. + Bachelor’s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. + This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: + BASELINE: + Cisco: CCNP: Certified Network Professional - Security + CompTIA: CASP+ ce: Advanced Security Practitioner + CompTIA: SecurityX ce + GIAC: GCED: Certified Enterprise Defender + GIAC: GCIH: Certified Incident Handler + ISACA: CISA: Certified Information Systems Auditor + ISC2: CCSP: Certified Cloud Security Professional + ISC2: CISSP (or Associate): Certified Information Systems Security Professional + COMPUTING ENVIRONMENT (CE): + Cisco: CCNP: Enterprise + CNFDS: Cisco and NetApp Flexpod Design Specialist + CNFIAS: Cisco and NetApp Flexpod Implementation and Administration Specialist + NetApp: NCDA: Certified Data Administrator, ONTAP + NetApp: NCHCA: Certified Hybrid Cloud Administrator + NetApp: NCHCA: Certified Hybrid Cloud Architect + NetApp: NCIE-DPS: Certified Implementation Engineer - Data Protection Specialist + NetApp: NCIE-O-S: Certified Implementation Engineer, ONTAP Specialist + NetApp: NCIE-SAN: Certified Implementation Engineer - SAN Specialist, ONTAP + NetApp: NCIE-SS: Certified Implementation Engineer - SAN Specialist, E-Series + NetApp: NCSE: Certified Storage Engineer + NetApp: NCSIE: Certified Storage Installation Engineer, ONTAP + VMware: VCP: Certified Professional (7 and above) + VMware: VCAP-DCV: Certified Advanced Professional - Data Center Virtualization (Deploy) + VMware: VCAP-DCV: Certified Advanced Professional - Data Center Virtualization (Design) + VMware: VCDE: Certified Design Expert + VMware: VCDX-DCV: Certified Design Expert - Data Center Virtualization + ADDITIONAL CONSIDERATION: + Python and/or Ansible scripting. + Cisco DevNet. + Working knowledge of Linux. + Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. + At least 10 years of practical experience working with network and systems technologies. + A full understanding of cloud computing and the different pillars that support cloud computing (IaaS, PaaS, SaaS). + Experience working with Cisco Nexus and cloud technologies. + Expert level of understanding and experience with data network systems, routing, switching, Virtual Routing and Forwarding (VRF), MPLS, and layer 2 protocols. + Experience with VPN technologies. + A solid background with TCP/IP and must be able to troubleshoot all supported network protocols. + Experience with creating and maintaining custom python scripts. + Experience working with and maintaining Cisco DNA Center. + Skills & Technology Used: + Ability to verify that all systems under the direct control of RCC-SWA are properly configured in accordance with the NETCOM, RCC-SWA and DISA STIG configuration policies. + Ability to manage asset documentation for accreditation and authorization. + Ability to assess networking requirements and provide solutions. + Ability to make accurate and independent decisions under pressure. + Ability to successfully execute many complex tasks simultaneously. + Expert ability to troubleshoot infrastructure equipment. + Excellent organizational, interpersonal, written, and verbal communication skills. + Ability to perform comfortably in a fast-paced, deadline-oriented work environment. + Ability to successfully execute many complex tasks simultaneously across departmental boundaries. + Experience with a customer service-oriented company. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients. #LI-YG1 #clearance</p> </div>
<h2 class="h5">Job description</h2>
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<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Site Manager/Facility Manager/Fuels Specialist (SM) serves as a key personnel position under the AFCAP V contract and is responsible for execution, oversight, and compliance of all contract operations at the assigned site. This role carries full authority to act on behalf of the contractor for all matters related to daily task order (TO) operations. The Site Manager acts as the primary interface between the contractor team, government stakeholders, and subcontractors, ensuring operational excellence, safety, and quality assurance across all site activities. Responsibilities + Provide full oversight and management of Contract Execution & Compliance. + Ensure all personnel are properly scheduled, supervised, and meeting performance standards. + Monitor performance metrics, service quality, and deliverables; implement corrective actions as needed. + Act as the primary point of contact for the Air Force CE leadership, ACO, COR, and Government personnel, with the ability to meet on-site within 4 hours as required. + Shall perform as the Fuels Specialist responsible for operating, inspecting, maintaining, troubleshooting, and repairing bulk fuel storage, and fuel quality surveillance systems in accordance with the Performance Work Statement, applicable technical orders, UFC’s, NFPA standards, and associated procedures. + Address and resolve operational issues, RFIs, and performance concerns proactively. + Provide updates and reports to Government representatives regarding operations, staffing, and performance. + Ensure timely notification to the ACO and COR of any changes in key personnel within 24 hours of discovery. + Identify and mitigate operational risks, ensuring continuity of mission support. + Enforce safety standards and environmental compliance across all site activities. + Provide regular updates on site activities to Task Order Manager, Program Manager, and Government representatives as needed. + Performs other duties as assigned. Qualifications Education/Experience Requirements + A bachelor's degree is highly desirable. Experience + A minimum of eight years of experience managing base operations support. + Specific areas of expertise shall include electrical systems, HVAC, bulk fuel storage, fuel distribution systems, fuel transfer operations, fuel quality surveillance, and fuel systems maintenance. + Prior military service as an Air Force Fuels Specialist (AFSC 2F0X1), Army Petroleum Supply Specialist (92F), Navy Aviation Boatswain's Mate (Fuels), Marine Corps Bulk Fuel Specialist (1391), or equivalent commercial petroleum systems experience is preferred. + Secret clearance required. Skills: + Proven leadership experience managing multi-disciplinary technical teams in mission-critical environments. + Knowledge of Air Force CE standards, DoD facility requirements, and AFCAP contract structures. + Strong skills in stakeholder engagement, dispute resolution, and compliance management. + Ability to obtain and maintain required security clearances. + Excellent communication, organizational, and problem-solving skills. + Strong organizational and analytical skills. + Ability to manage multiple functional responsibilities simultaneously. + Excellent communication and coordination skills. + Ability to work independently in fast-paced operational environments. + Ability to interface professionally with Government and contractor leadership At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<p><h4>About the role</h4>
<p>We are recruiting a techno-functional Card Fraud Operations Specialist to support a card fraud transformation programme with a leading financial institution. This is a hands-on, delivery-focused engagement centred on optimising fraud detection systems, tuning rules and thresholds, and strengthening card fraud operations end to end.</p>
<p>The role sits predominantly on the technical side of the fraud function (approximately 75% technical, 25% business), and suits a specialist who is comfortable working directly in production fraud platforms while translating operational and regulatory needs into system configuration.</p>
<p>Strong, current, hands-on FICO Falcon experience is the core requirement for this role.</p>
<h4>Requirements</h4>
<h4>Key responsibilities</h4>
<ul>
<li>Own and optimise fraud detection within FICO Falcon - writing and tuning rules, strategies, thresholds, custom variables, and scoring logic</li>
<li>Configure and tune detection strategies across the wider platform stack (including Cain and Korus)</li>
<li>Analyse fraud patterns and chargeback trends to inform detection and prevention strategy</li>
<li>Manage and reduce fraud exposure across the card portfolio, including chargeback handling (Code 69) and MCV processes</li>
<li>Review and refine detection performance, balancing fraud capture against false-positive and customer-friction impact</li>
<li>Support the wider card fraud transformation programme, working with operations, risk, and technical stakeholders</li>
<li>Provide post-implementation support and iterative tuning through the contract term</li>
</ul>
<h4>Required experience and skills</h4>
<ul>
<li>Strong, hands-on FICO Falcon experience - rule writing, threshold setting, strategy configuration, and model tuning in a live environment (essential)</li>
<li>10-12 years' experience in card fraud, with deep specialist expertise in card fraud operations</li>
<li>Working knowledge of Cain and Korus platforms</li>
<li>Strong command of chargeback processes, including Code 69, and MCV</li>
<li>Demonstrable experience in fraud system optimisation - configuring and tuning detection rules and thresholds in a live environment</li>
<li>Techno-functional profile: able to work directly in fraud platforms while engaging business and operations stakeholders</li>
<li>Analytical rigour and a data-led approach to fraud strategy and performance measurement</li>
</ul>
<h4>Desirable</h4>
<ul>
<li>Prior experience delivering fraud transformation or system-optimisation programmes for banks or card issuers</li>
<li>Exposure to GCC or wider regional card fraud operations</li>
<li>Experience working within vendor or consulting engagements alongside in-house fraud teams</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>We are recruiting a techno-functional card fraud operations specialist to support a card fraud transformation programme with a leading financial institution. This is a hands-on, delivery-focused engagement centred on optimising fraud detection systems, tuning rules and thresholds, and strengthening card fraud operations end to end.</p>
<p>The role sits predominantly on the technical side of the fraud function (approximately 75% technical, 25% business), and suits a specialist who is comfortable working directly in production fraud platforms while translating operational and regulatory needs into system configuration.</p>
<p>Strong, current, hands-on FICO Falcon experience is the core requirement for this role.</p>
<h4>Requirements</h4>
<h4>Key responsibilities</h4>
<ul>
<li>Own and optimise fraud detection within FICO Falcon - writing and tuning rules, strategies, thresholds, custom variables, and scoring logic</li>
<li>Configure and tune detection strategies across the wider platform stack (including Cain and Korus)</li>
<li>Analyse fraud patterns and chargeback trends to inform detection and prevention strategy</li>
<li>Manage and reduce fraud exposure across the card portfolio, including chargeback handling (Code 69) and MCV processes</li>
<li>Review and refine detection performance, balancing fraud capture against false-positive and customer-friction impact</li>
<li>Support the wider card fraud transformation programme, working with operations, risk, and technical stakeholders</li>
<li>Provide post-implementation support and iterative tuning through the contract term</li>
</ul>
<h4>Required experience and skills</h4>
<ul>
<li>Strong, hands-on FICO Falcon experience - rule writing, threshold setting, strategy configuration, and model tuning in a live environment (essential)</li>
<li>10-12 years' experience in card fraud, with deep specialist expertise in card fraud operations</li>
<li>Working knowledge of Cain and Korus platforms</li>
<li>Strong command of chargeback processes, including Code 69, and MCV</li>
<li>Demonstrable experience in fraud system optimisation - configuring and tuning detection rules and thresholds in a live environment</li>
<li>Techno-functional profile: able to work directly in fraud platforms while engaging business and operations stakeholders</li>
<li>Analytical rigour and a data-led approach to fraud strategy and performance measurement</li>
</ul>
<h4>Desirable</h4>
<ul>
<li>Prior experience delivering fraud transformation or system-optimisation programmes for banks or card issuers</li>
<li>Exposure to GCC or wider regional card fraud operations</li>
<li>Experience working within vendor or consulting engagements alongside in-house fraud teams</li>
</ul></p><p></p>
<p> The WCE Field Specialist - DPM is responsible for maintaining safe, efficient, and reliable PSD to Customers. The WCE Field Specialist - DPM identifies opportunities to improve service delivery, implements standard work, and manage, risk during service delivery. </p><ul> <li>Ensure job deliverables are accurate and delivered on time.</li> <li>Responsible for service delivery execution.</li> <li>Participate in job risk analysis and continual improvement programs.</li> <li>Develop customer contacts to promote company products and services.</li> <li>Ensure company and regulatory standard compliance by implementing the CAT, self-assessments, and wellsite inspections.</li> <li>Participate in Service Quality Meetings with customers and improve performance using action plans.</li> <li>Participate in HSE and Quality initiatives.</li> <li>Wear PPE and observe HSE policies.</li> <li>Maintain the required safety training.</li> </ul> <p> </p> <p>6+ years of experience</p> <p>SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law.</p> <p></p>
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