وظائف مهندس ميكانيكا معدات ثقيلة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Leidos Defense Sector is hiring a <b>Field Service Technician</b> to support US Army Central G2.  The program provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military Intelligence Enterprise IT Systems as well as network administration support for an organization comprised mostly of a Microsoft Enterprise software environment residing on multiple networks.</p><br><p>The Field Service Technician will be part of a dynamic team supporting customers throughout the ARCENT Area of Responsibility including both U.S. and coalition personnel.</p><br><p>This is a deployed position located at Camp Arifjan, Kuwait.</p><br><p>Duty hours are 12 hours per day, 7 days per week, and are subject to local labor laws. This position also requires 24/7 on call availability, including weekends and holidays.</p><br><p><b>Primary Responsibilities: </b></p><br><ul><li>Provide Tier I and II customer service support as part of a service desk team across multiple networks, facilities, and locations (in-person telephonically or electronically submitted via ticket system); escalate incidents to higher Tier II or Tier III when required</li><li>Complete basic and advanced hardware and infrastructure work including cable management at both workstations and in-server rooms, workstation installations, checking UPS systems, replacing hardware components of laptops &amp; desktops, basic printer maintenance, etc.</li><li>Remediate problems with Windows desktops, laptops, printers, digital senders, video teleconference systems, VOIPs</li><li>Execute basic Active Directory tasks and manage NTFS permissions such as share folder access, etc.</li><li>Troubleshoot, diagnose, and resolve software issues with MS Office and Outlook, Adobe, Java, PKIs</li><li>Apply patches and updates to workstations both locally and remotely, and using PowerShell, RDP</li><li>Track all work in designated incident database tools &amp; systems (such as Remedy), ensure tickets are completed accurately and in a timely manner</li><li>Support In &amp; Out process users, including creating accounts, setting up workstations, mapping drives, and printers</li><li>Schedule and de-conflict Video Teleconferences</li><li>Conduct site surveys and installation of IT equipment</li><li>Participate in or lead special projects and day‐to‐day operations as needed or assigned by the site lead, including surging to alternate locations for customer requirements or to backfill personnel during R&amp;R or other absences</li></ul><p><b>Basic Qualifications:</b></p><br><ul><li>Bachelor's degree and 2+ years of prior relevant experience. Additional years of experience may be considered in lieu of a degree.</li><li>Active TS/SCI security clearance (in DISS).</li><li>Active 8570 IAT II (or higher) Baseline Certification, such as: Security+|ce.</li><li>Active one Windows Computing Environment certification, such as: MS-900: Microsoft 365 Fundamentals, MD-102: Microsoft 365: Endpoint administrator Associate, etc.</li><li>Experience resolving Tier I and II hardware, software and application issues (printer, basic network (LAN), scheduling &amp; troubleshooting video tele-conferences (VTCs).</li><li>Working knowledge of Active Directory Users &amp; Computers, security groups/NTFS permissions, Cisco network/LAN principles, MS Windows 11, MS Office, desktop &amp; laptop hardware, etc.</li><li>Ability to work 12-hour shifts on-site, 7 days per week.</li><li>On-call availability 24x7, including weekends and holidays.</li><li>Current U.S. passport with at least 36 months validity and 5 blank pages.</li><li>Must successfully complete CRC processing and medical screening and be designated “fit for deployment” (including medical tests and BMI analysis).</li><li>Must obtain and maintain host nation work visa, including required local/regional medical testing.</li><li>Must be willing to live and work in the State of Kuwait or deploy to austere forward locations as required.</li><li>Must comply with all corporate policies, local site policies, host nation laws, customs, and courtesies.</li></ul><p><b>Preferred Qualifications: </b></p><br><ul><li>Active IT certification, such as: AZ-802:Windows Server hybrid administrator, CCNA, VCTA, NCDA.</li><li>Experience with US Intelligence networks and organizations in South-West Asia or on a Camp Arifjan service desk.</li></ul><p>AMSOPP1</p><br><p>If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.</p><br><u><b>Original Posting:</b></u>August 10, 2026<p>For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.</p><br><br><br><br><br><br><br><br><b><u>Pay Range:</u></b>Pay Range $59,150.00 - $106,925.00<p><span>The Leidos pay range for this job level is a general guideline only&nbsp;and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.</span></p><br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <strong>Operational excellence</strong><br> <li>Oversee spa booking practices to maximize productivity and room utilization, ensuring efficient scheduling during peak and off-peak hours.</li> <li>Conduct daily checks of guest areas, including locker rooms, fitness areas, and relaxation rooms, to ensure cleanliness, orderliness, and proper equipment functioning.</li> <li>Manage inventories and reorder supplies to meet operational demands.</li> <li>Collaborate with spa management on new procedures to improve service and productivity.</li> <strong>Team leadership & development</strong><br> <li>Supervise daily operations of the spa team, including therapists, attendants, and coordinators, ensuring adherence to standards.</li> <li>Conduct training sessions for new hires, maintaining and updating the Spa Training Manual and testing materials quarterly.</li> <li>Continuously retrain team members to improve service delivery and operational efficiency.</li> <li>Monitor and document staff performance, assisting with evaluations and corrective actions as needed.</li> <li>Develop and implement up-selling incentives to drive revenue growth.</li> <strong>Guest experience & engagement</strong><br> <li>Provide consultations and familiarize guests with services, amenities, spa, and hotel facilities.</li> <li>Set and coordinate guest appointments while adhering to Four Seasons’ service standards.</li> <li>Promote and sell retail products, tailoring recommendations to guest needs.</li> <li>Anticipate guest needs, resolve issues promptly, and ensure complete satisfaction.</li> <strong>Retail management</strong><br> <li>Maintain retail displays, ensuring neatness and proper stock levels.</li> <li>Conduct monthly inventory and introduce new, unique products to enhance retail offerings.</li> <li>Implement and monitor retail incentive plans for staff to boost sales.</li> <strong>Administrative responsibilities</strong><br> <li>Ensure accurate input of services, gratuities, and retail sales into the POS system.</li> <li>Prepare accounting reports, research voucher issues, and resolve discrepancies.</li> <li>Maintain an organized workspace and manage desk supplies, guest materials, and operational inventories.</li> <h4>What you bring</h4> <li>Passion for the health and wellness industry and commitment to delivering exceptional guest experiences.</li> <li>Oral and written proficiency in English and Arabic.</li> <li>Excellent communication and organizational skills, with the ability to prioritize in a busy environment.</li> <li>Previous supervisory experience in a luxury spa or wellness setting preferred.</li> <li>Knowledge of spa software systems and hotel interface programs such as Book4Time, Birchstreet, Opera, and HotSOS.</li> <li>Proficiency in Microsoft Office (Word and Excel) and Canva.</li> <li>Ability to inspire and motivate team members while maintaining professionalism and attention to detail.</li> <h4>What we offer</h4> <li>Competitive compensation and benefits package.</li> <li>Opportunities for professional growth within a globally recognized luxury brand.</li> <li>Access to world-class training and development programs.</li> <li>A collaborative and supportive work environment that values innovation and excellence.</li> <li>Exclusive complimentary and discounted hotel stays across Four Seasons properties worldwide.</li> <li>The chance to work in a diverse and inclusive culture, contributing to creating memorable guest experiences.</li> <h4>Work authorization</h4> <p>Hotel will apply for the work authorization for the successful candidate.</p></p><p></p>

<p>JOB SUMMARY Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.</p><p>CORE WORK ACTIVITIES Assisting in Leading Kitchen Operations for Property Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff. Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards. Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Additional Responsibilities Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education and Experience</h2><ul><li>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.</li><li>OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Manages kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Assists Executive Chef with all kitchen operations and preparation.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Maintains purchasing, receiving and food storage standards.<br>• Ensures compliance with food handling and sanitation standards.<br>• Performs all duties of kitchen managers and employees as necessary.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>Leading Kitchen Operations<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Recognizes success performance and produces desired results.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities&nbsp;<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview ***This position is physically located in Kuwait in support of WEXMAC*** Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The purpose of this job is to perform specialized duty work functions in preparing for and responding to fire/medical emergency calls and in providing basic EMT level treatment to patients requiring emergency medical care and safely transporting them to the hospital or medical clinic. Duties and responsibilities include maintaining readiness for emergency call response; responding to fire, medical, and related emergency calls when dispatched and taking proper action; educating staff and public on fire safety/prevention; and performing Fire Department activities. Additionally, this position may involve staffing the Fire Alarm Communications Center (FACC) and receiving calls for emergency assistance, monitoring fire alarm systems and emergency reporting phones. and dispatching appropriate apparatus and personnel to emergencies. Performs other duties as assigned. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Responds to emergency calls, provides Basic life support in accordance with EMS protocols, and assists other members of the department. + Provide efficient and immediate care to the critically ill and injured and transports the patient to the designated ambulance transfer + Provide pre ‐ hospital emergency medical care of simple and multiple system + Assist the Paramedic in determining the nature and extent of illness or injury and establishing priorities for required emergency + Maintains vehicles and equipment in a serviceable and ready condition. + Participates in continuing medical education (CME) and training activities, both as an instructor and as a student, depending on the nature and purpose of the course. + Communicates effectively in writing, verbally and over the radio or telephone. + Performs various other tasks as assigned by the Fire Chief or designee. + Complies with all applicable rules, regulations/standard operating procedures, as directed By the Fire Chief, Program Manager and Base Commander. + Performs other duties and assignments as needed. Qualifications Minimum Qualifications Education/Certifications : Two years related experience may be substituted for one year of education, if degree is required. + + High school diploma or equivalent is required. + An associate’s degree is preferred. + Must be CAC eligible and/or able to obtain a Common Access Card (CAC) + Must be a U.S. Citizen + Required to have IFSAC or Pro-Board Certification to these levels: + National Registry of Emergency Medical Technicians (NREMT) or State EMT + Healthcare Provider CPR/BLS/AED + Firefighter I + Firefighter II + Hazardous Materials Operations + Airport Firefighter + Driver/Operator Pumper + Driver/Operator Aircraft Rescue and Firefighting + Driver/Operator Mobile Water Supply + Telecommunicator I/II + Must read, write, and speak English fluently. + Able to obtain on host nation drivers license Experience : + + Must have a minimum of two years of experience working on an emergency response ambulance. + Must be in good standing with their certifying organization, and they must maintain these certifications for the duration of their employment. + Must have a minimum of 2 years’ experience in emergency health care setting. Skills: + + Excellent communicative skills, both written &amp; verbal. + Extensive Fire Fighting and Emergency Service Experience. (5 Years) + Possess knowledge of safety and environmental issues. + Be familiar with various Computerized Maintenance Management Systems (CMMS). Working Conditions : + + Must be capable of working in various weather conditions (i.e. humidity, rain/wet season, warm/hot, sunny). + The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation. Physical Requirements : + + Firefighter/EMT must have the ability to lift and carry a minimum of 45 lbs. and be able to collectively lift, carry, and balance patients who weigh in excess of 100 lbs. In addition, the Paramedic must have the ability to pull and reach with both hands; crawl, kneel, bend and climb; work outdoors in excessive heat or cold, high humidity or dry atmospheric conditions. + Firefighter/EMT will be exposed to lifting, pulling and numerous strenuous activities that paramedics face during medical response calls. Furthermore, the climate in which strenuous work activities will be required is extremely hot/humid or cold during certain parts of the year/time of day. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Manages kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Assists Executive Chef with all kitchen operations and preparation.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Maintains purchasing, receiving and food storage standards.<br>• Ensures compliance with food handling and sanitation standards.<br>• Performs all duties of kitchen managers and employees as necessary.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>Leading Kitchen Operations<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Recognizes success performance and produces desired results.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities&nbsp;<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Manages kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Assists Executive Chef with all kitchen operations and preparation.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Maintains purchasing, receiving and food storage standards.<br>• Ensures compliance with food handling and sanitation standards.<br>• Performs all duties of kitchen managers and employees as necessary.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>Leading Kitchen Operations<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Recognizes success performance and produces desired results.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities&nbsp;<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Test Administrator is responsible for organizing, proctoring, and ensuring the secure and fair administration of the placement tests (entrance exams) . The role ensures compliance with college policies and testing regulations while providing excellent service to students Working hours 11:00 AM to 07:00 PM </p><p>1. Test Administration Proctor placement tests (English, Math, Computer). Verify student identity prior to testing. Monitor testing sessions to prevent cheating or misconduct. Enforce testing rules and regulations. Provide reports related to the placement test.</p><p>2. Student Support Provide clear instructions before and during exams. Respond to student inquiries regarding testing procedures. Assist students with technical issues (for computer-based exams).</p><p>3. Security &amp; Compliance Maintain confidentiality of test materials and results. Follow strict security procedures for handling exams. Report irregularities or incidents to the student recruitment team. Ensure testing environment meets institutional standards.</p><p>4. Administrative Duties Maintain accurate testing records. Prepare testing rooms and equipment before each session. Coordinate with IT and academic departments when needed. Assist in compiling testing reports and statistics.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Bachelor s degree (preferred). Experience in academic administration or testing environments is an advantage. Strong attention to detail. Excellent organizational and communication skills. Ability to handle confidential information. Basic computer proficiency.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>The Rig Manager is responsible for coordinating the operational functions of all the Rigs in the Unit, with special emphasis on the drilling operations, towards effective and efficient performance of the Rigs. Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education:</strong> Some form of management training or formal educational experience is preferred.</li><li><strong>Professional Experience:</strong></li><li><strong>Skills Technical:</strong> Minimum 5 years Experience as Rig Manager with 3000 HP rig /Deep Drilling Operations, 8-10 years progressive experience in drilling operations is preferred. Supervisory experience is preferred.</li><li><strong>Skills Communication:</strong> Bi-lingual is preferred (English, Arabic). Verbal communication skills necessary.</li><li><strong>Skills People:</strong> Ability to interact with individuals in a cross-cultural environment. Leadership and employee development skills. Team oriented.</li><li><strong>Licenses, Certifications, Credentials, and Other Requirements:</strong> Valid Well Control Level 4 - Drilling Supervisor Level &amp; Certified in all required safety training programs, including but not limited to underwater safety, firefighting, and helicopter underwater escape. Must pass pre-employment and random drug tests.</li></ul>

<p>We are currently seeking a Lifeguard to join our vibrant team. At Park Inn by Radisson Hotel &amp; Apartments Kuwait , we are in search of individuals who go beyond the resume those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences. We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning. As a Wellness Enthusiast, you infuse our Recreation Team with a heightened sense of dedication, a goal-focused approach, and a genuine zeal for enhancing guest experiences in our vibrant hospitality setting. Our Lifeguard love to support our members and guests ambitions to run longer, try harder and aim higher to achieve their goals. It s far more than just handing out towels!</p><p>Administer first aid, CPR, or other emergency care as needed.</p><p>Maintain a clean and safe environment around the pool.</p><p>Supervise swimmers and patrons to prevent accidents or injuries.</p><p>Conduct routine checks of safety equipment and pool areas.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Flexibility and a positive, Yes I Can! Attitude</li><li>An eye for detail</li><li>Is a creative problem-solver</li><li>Passionate about creating extraordinary service</li><li>Ability to work as part of a team to ensure guest satisfaction</li><li>Strong verbal communication skills</li><li>Likes having fun at work</li><li>Strong swimming and rescue skills.</li><li>Ability to remain calm and act quickly in emergencies.</li><li>Current Lifeguard Certification</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Skills and Behavioral Competencies</b></p><p><b>Communication:</b></p><ul><li> Ability to communicate effectively, both verbally and in writing, with employees and customers at all levels.</li><li> Effective communication with colleagues, supervisors, and other departments through providing and exchanging information.</li><li> Promote and support easy access to information within the company.</li></ul><p><b>Professional Skills and Competencies:</b></p><ul><li>Practical experience in firefighting and conventional fire prevention methods.</li><li>Technical skills in dealing with different types of fires, understanding their causes, and selecting appropriate firefighting methods and equipment.</li><li>Technical ability to identify suitable firefighting systems, equipment, and components for different types of fire hazards.</li><li>Good knowledge of Occupational Health, Safety, and Environmental (HSE) systems and requirements.</li><li>Excellent knowledge of emergency planning, evacuation plans, and facility protection procedures.</li><li>Knowledge of Environmental Management Systems and ISO 14001 requirements and implementation practices.</li><li>Good knowledge of quality standards, particularly Occupational Health and Safety Management Systems under ISO 45001.</li><li>Strong communication skills to support the team in maintaining quality standards and meeting applicable requirements.</li><li>Ability to participate in implementation assessments and compare actual practices against established quality standards.</li><li>Ability to document, explain, and communicate information, prepare incident/status reports, and clearly document facts and observations.</li><li>Commitment to professionalism, objectivity, and impartiality.</li><li>Ability to work effectively as part of the company team, perform duties efficiently, and safeguard company property and confidential information.</li><li>Good knowledge of the company’s business operations, with strong observation and anticipation skills.</li><li>Effective time-management skills, including the ability to work under pressure and complete tasks within established deadlines.</li><li>Ability to respond quickly and appropriately to emergencies while maintaining safety procedures and operational discipline.</li></ul><p><b>Technological Skills:</b></p><ul><li>Good knowledge of the technological systems and applications used within the company.</li><li>Proficient in using computers and electronic software applications.</li><li>Ability to use digital tools for reporting, documentation, communication, and emergency records.</li></ul><p>Languages:</p><ul><li>Proficiency in Arabic.</li><li>Proficiency in English is preferred.</li></ul><p><br></p><p><br></p><p>Qualifications &amp; Experience:</p><p>Educational Qualifications:</p><p>Higher Education Diploma in Fire Science / Firefighting.</p><p>Specialized and certified training in Civil Defense and Firefighting.</p><p>Work Experience:</p><p>Minimum of 1 year of practical experience in the firefighting field.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Ability to communicate effectively, both verbally and in writing, with employees and customers at all levels.</li><li>Effective communication with colleagues, supervisors, and other departments through providing and exchanging information.</li><li>Promote and support easy access to information within the company.</li><li>Ability to communicate clearly and effectively during emergency situations and support coordinated response efforts.</li></ul><p>Professional Skills and Competencies</p><ul><li>Practical experience in firefighting and conventional fire prevention methods.</li><li>Technical skills in dealing with different types of fires, understanding their causes, and selecting appropriate firefighting methods and equipment.</li><li>Technical ability to identify suitable firefighting systems, equipment, and components for different types of fire hazards.</li><li>Good knowledge of Occupational Health, Safety, and Environmental (HSE) systems and requirements.</li><li>Excellent knowledge of emergency planning, evacuation plans, and facility protection procedures.</li><li>Knowledge of Environmental Management Systems and ISO 14001 requirements and implementation practices.</li><li>Good knowledge of quality standards, particularly Occupational Health and Safety Management Systems under ISO 45001.</li><li>Strong communication skills to support the team in maintaining quality standards and meeting applicable requirements.</li><li>Ability to participate in implementation assessments and compare actual practices against established quality standards.</li><li>Ability to document, explain, and communicate information, prepare incident/status reports, and clearly document facts and observations.</li><li>Commitment to professionalism, objectivity, and impartiality.</li><li>Ability to work effectively as part of the company team, perform duties efficiently, and safeguard company property and confidential information.</li><li>Good knowledge of the company’s business operations, with strong observation and anticipation skills.</li><li>Effective time-management skills, including the ability to work under pressure and complete tasks within established deadlines.</li><li>Ability to respond quickly and appropriately to emergencies while maintaining safety procedures and operational discipline.</li></ul><p>Technological Skills</p><ul><li>Good knowledge of the technological systems and applications used within the company.</li><li>Proficient in using computers and electronic software applications.</li><li>Ability to use digital tools for reporting, documentation, communication, and emergency records.</li></ul><p>Languages</p><ul><li>Proficiency in Arabic.</li><li>Proficiency in English is preferred.</li></ul><p><br></p><p><br></p><p>Qualifications &amp; Experience:</p><p>Educational Qualifications:</p><p>Higher Education Diploma in Fire Science / Firefighting.</p><p>Specialized and certified training in Civil Defense and Firefighting.</p><p>Work Experience:</p><p>Minimum of 1 year of practical experience in the firefighting field.</p><p><br></p><p><br></p></div>

<p><h4>Position summary</h4> <p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety, and security throughout service.</p> <p>Promote and sell spa/salon services including retail offerings related to the spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day.</p> <p>Handle inappropriate guest behavior by following Marriott International standard operating procedures for inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

<p>The Call Center Supervisor- supervises the Call Center functions in accordance with Hospital policy. Supervises the daily operational duties of the unit and ensures its smooth functioning; oversees operations, schedules staff and redresses grievances.</p><p>DUTIES & RESPONSIBILITIES</p><p>Personnel Management & Training</p><ol><li><p>Prepares work schedules and assigns personnel to ensure uninterrupted unit service; organizes staffing, shift patterns and the number of staff required to meet the demand.</p></li><li><p>Evaluates staff work performance and makes recommendations for personnel actions.</p></li><li><p>Monitors the volume of work inflow, assigns staff flexibly to areas of need and updates the CSM regarding areas of concern.</p></li><li><p>Supports new staff; provides proper training and orientation.</p></li><li><p>Undertakes training and reviews of newly appointed staff; ensures that the staff has full understanding of the tasks required of them.</p></li><li><p>Undertakes coaching, remedial training and other development activities with staff to support optimal performance.</p></li><li><p>Improves team performance by raising efficiency; implements new tasks, as required, in consultation with the CSM and provides training to the concerned staff.</p></li></ol><p>Operational duties</p><ol><li><p>Based on the work load / call load / business need the staff are properly distributed 24/7 to receive the calls and server all the callers very professionally.</p></li><li><p>Staff are effectively utilized based on the business requirements and be watchful on the utilization of the over time.</p></li><li><p>All the established policies / practices are well oriented to all the staff and ensure that the staff are following it.</p></li><li><p>Observe / listen the random calls by agents and identify the gaps. This is done to ensure that, the agent wise training / coaching is provided and the quality is improved.</p></li><li><p>Initiate and create new policies as per the industry and quality standards whenever it’s required.</p></li><li><p>Orient all the new joiners and ensure that, proper coaching, mentoring is done on the job requirements. Performance outcome is regularly monitored and communicated with the staff and ensure that he or she delivering good performance.</p></li><li><p>Outbound calls are professionally managed and the applicable promotions are properly communicated with all the applicable callers. Agent wise outbound calls outcome should be monitored / tracked.</p></li><li><p>Evaluate all the reports of the AVAYA system and raise red flags any abnormal variance observed. The external Avaya team members are professionally notified and ensure that the issue is fixed.</p></li><li><p>All the system issues are professionally communicated with AVAYA team on time.</p></li><li><p>Work closely with Operations, IT and Medical Office team and ensure that the doctor’s duty list is integrated in HMIS.</p></li><li><p>Identify all the HMIS gaps in our current system, and discuss with the applicable staff group (IT/ MD Office, CS), suggest the new enhancements requirements (which may benefit the business tracking / enhance patient experience) in HMIS and ensure that, it is professionally communicated to IT team through IT enhancement committee / Operations manager.</p></li><li><p>Monitor the clinic utilization as per the given check list and ensure that, the accurate data is captured, verified and presented to the monthly OP improving and Call Center meeting. We have to work with IT and ensure that, the data capturing is done via HMIS eventually.</p></li><li><p>Non utilized clinics details / doctor’s early leaving clinic details are carefully monitored and reported to MD office.</p></li><li><p>Ensure that, the staff mistakes ledger is properly maintained for planning the training session to the applicable staff to improve their performance.</p></li><li><p>Work closely with the operations team and be aware about the doctors who are seeing low number of patients. All the agents are upselling / promoting the applicable doctors and ensure that more appointments are booked.</p></li><li><p>Assist the operations manager to plan the department budgets.</p></li><li><p>All the given KPI are very carefully understood, for proper data capturing. All the captured data are presented in the given format and submitted to QSM with in the given time line on a monthly basis.</p></li><li><p>Ensures maintenance of department equipment and supplies.</p></li><li><p>Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.</p></li><li><p>Attends all the applicable meetings as required / invited.</p></li><li><p>Daily department wise performance output must be measured and reported (whenever it’s needed) to the operations manager</p></li></ol><p>a. Department wise received calls</p><p>b. Department wise calls outcome</p><p>c. Department wise bookings (monthly)</p><p>d. Agent wise call durations and average call duration (monthly)</p><p>e. Hours wise received calls log to monitor the peak hours</p><p>f. Ensure that this report is used for meaningful submitted to the manager on a daily/ monthly basis.</p><ol><li><p>Monitor each team member’s performance and always be watchful on the following.</p></li></ol><p>a. Agent wise received calls</p><p>b. Agent wise calls outcome</p><p>c. Agent wise bookings</p><p>d. Agent wise booking vs conversion</p><p>e. Agent wise outbound calls</p><p>f. Agent wise call durations and average call duration</p><ol><li><p>All the home health care enquires are professionally managed and communicated with the applicable staff group for action.</p></li><li><p>All the delivery package related enquires are professionally managed and communicated with the applicable staff group for action.</p></li><li><p>All the social media enquiries are professionally managed and business is converted.</p></li><li><p>All the internal referrals are properly saved in the applicable tracker and the conversions are monitored. Non converted referrals are been contacted and the outcome is documented.</p></li><li><p>Ensure all the live chats are addressed on time and the patients are satisfied. The statistics is properly maintained and submitted.</p></li><li><p>Ensure that all the whatsApp communications are answered on time and the patients are satisfied. The statistics is properly maintained and submitted.</p></li><li><p>Ensure that all the existing log books are properly maintained. No log books / trackers are stopped without the knowledge of operations manager.</p></li><li><p>Create & Review Agents call script for each doctor and department.</p></li><li><p>Coordinate with marketing department for each new doctor or new service campaign to insure all the required information is given to call center agents.</p></li><li><p>Performs other related duties as assigned by Manager- Operations.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION: Bachelor Degree from an accredited university with related technical training (Medical Terminology course & Customer Service course). </p>