وظائف هندسة النظم في الكويت
٩٠ وظائف شاغرة
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p>
<h4>What you will do</h4>
<strong>Operational excellence</strong><br>
<li>Oversee spa booking practices to maximize productivity and room utilization, ensuring efficient scheduling during peak and off-peak hours.</li>
<li>Conduct daily checks of guest areas, including locker rooms, fitness areas, and relaxation rooms, to ensure cleanliness, orderliness, and proper equipment functioning.</li>
<li>Manage inventories and reorder supplies to meet operational demands.</li>
<li>Collaborate with spa management on new procedures to improve service and productivity.</li>
<strong>Team leadership & development</strong><br>
<li>Supervise daily operations of the spa team, including therapists, attendants, and coordinators, ensuring adherence to standards.</li>
<li>Conduct training sessions for new hires, maintaining and updating the Spa Training Manual and testing materials quarterly.</li>
<li>Continuously retrain team members to improve service delivery and operational efficiency.</li>
<li>Monitor and document staff performance, assisting with evaluations and corrective actions as needed.</li>
<li>Develop and implement up-selling incentives to drive revenue growth.</li>
<strong>Guest experience & engagement</strong><br>
<li>Provide consultations and familiarize guests with services, amenities, spa, and hotel facilities.</li>
<li>Set and coordinate guest appointments while adhering to Four Seasons’ service standards.</li>
<li>Promote and sell retail products, tailoring recommendations to guest needs.</li>
<li>Anticipate guest needs, resolve issues promptly, and ensure complete satisfaction.</li>
<strong>Retail management</strong><br>
<li>Maintain retail displays, ensuring neatness and proper stock levels.</li>
<li>Conduct monthly inventory and introduce new, unique products to enhance retail offerings.</li>
<li>Implement and monitor retail incentive plans for staff to boost sales.</li>
<strong>Administrative responsibilities</strong><br>
<li>Ensure accurate input of services, gratuities, and retail sales into the POS system.</li>
<li>Prepare accounting reports, research voucher issues, and resolve discrepancies.</li>
<li>Maintain an organized workspace and manage desk supplies, guest materials, and operational inventories.</li>
<h4>What you bring</h4>
<li>Passion for the health and wellness industry and commitment to delivering exceptional guest experiences.</li>
<li>Oral and written proficiency in English and Arabic.</li>
<li>Excellent communication and organizational skills, with the ability to prioritize in a busy environment.</li>
<li>Previous supervisory experience in a luxury spa or wellness setting preferred.</li>
<li>Knowledge of spa software systems and hotel interface programs such as Book4Time, Birchstreet, Opera, and HotSOS.</li>
<li>Proficiency in Microsoft Office (Word and Excel) and Canva.</li>
<li>Ability to inspire and motivate team members while maintaining professionalism and attention to detail.</li>
<h4>What we offer</h4>
<li>Competitive compensation and benefits package.</li>
<li>Opportunities for professional growth within a globally recognized luxury brand.</li>
<li>Access to world-class training and development programs.</li>
<li>A collaborative and supportive work environment that values innovation and excellence.</li>
<li>Exclusive complimentary and discounted hotel stays across Four Seasons properties worldwide.</li>
<li>The chance to work in a diverse and inclusive culture, contributing to creating memorable guest experiences.</li>
<h4>Work authorization</h4>
<p>Hotel will apply for the work authorization for the successful candidate.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br><p><b><u>What You Will Do</u></b></p><br><br><p><b>Operational Excellence</b></p><br><br><ul><li>Oversee spa booking practices to maximize productivity and room utilization, ensuring efficient scheduling during peak and off-peak hours.</li><li>Conduct daily checks of guest areas, including locker rooms, fitness areas, and relaxation rooms, to ensure cleanliness, orderliness, and proper equipment functioning.</li><li>Manage inventories and reorder supplies to meet operational demands.</li><li>Collaborate with spa management on new procedures to improve service and productivity.</li></ul><br><p><b>Team Leadership & Development</b></p><br><br><ul><li>Supervise daily operations of the spa team, including therapists, attendants, and coordinators, ensuring adherence to standards.</li><li>Conduct training sessions for new hires, maintaining and updating the Spa Training Manual and testing materials quarterly.</li><li>Continuously retrain team members to improve service delivery and operational efficiency.</li><li>Monitor and document staff performance, assisting with evaluations and corrective actions as needed.</li><li>Develop and implement up-selling incentives to drive revenue growth.</li></ul><br><p><b>Guest Experience & Engagement</b></p><br><br><ul><li>Provide consultations and familiarize guests with services, amenities, spa, and hotel facilities.</li><li>Set and coordinate guest appointments while adhering to Four Seasons’ service standards.</li><li>Promote and sell retail products, tailoring recommendations to guest needs.</li><li>Anticipate guest needs, resolve issues promptly, and ensure complete satisfaction.</li></ul><br><p><b>Retail Management</b></p><br><br><ul><li>Maintain retail displays, ensuring neatness and proper stock levels.</li><li>Conduct monthly inventory and introduce new, unique products to enhance retail offerings.</li><li>Implement and monitor retail incentive plans for staff to boost sales.</li></ul><br><p><b>Administrative Responsibilities</b></p><br><br><ul><li>Ensure accurate input of services, gratuities, and retail sales into the POS system.</li><li>Prepare accounting reports, research voucher issues, and resolve discrepancies</li><li>Maintain an organized workspace and manage desk supplies, guest materials, and operational inventories.</li></ul><br><p><b><u>What You Bring</u></b></p><br><br><ul><li>Passion for the health and wellness industry and commitment to delivering exceptional guest experiences.</li><li>Oral and written proficiency in <b>English and Arabic.</b></li><li>Excellent communication and organizational skills, with the ability to prioritize in a busy environment.</li><li>Previous supervisory experience in a luxury spa or wellness setting preferred.</li><li>Knowledge of spa software systems and hotel interface programs such as Book4Time, Birchstreet, Opera, and HotSOS.</li><li>Proficiency in Microsoft Office (Word and Excel) and Canva.</li><li>Ability to inspire and motivate team members while maintaining professionalism and attention to detail.</li></ul><br><p><b><u>What We Offer</u></b></p><br><br><ul><li>Competitive compensation and benefits package.</li><li>Opportunities for professional growth within a globally recognized luxury brand.</li><li>Access to world-class training and development programs.</li><li>A collaborative and supportive work environment that values innovation and excellence.</li><li>Exclusive complimentary and discounted hotel stays across Four Seasons properties worldwide.</li><li>The chance to work in a diverse and inclusive culture, contributing to creating memorable guest experiences</li></ul><br><p><b><u>Work Authorization</u></b></p><br><br><p>Hotel will apply for the work authorization for the successful candidate</p><br><br><p><br>We look forward to receiving your application!</p><br><br><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a Senior Frontend Developer to design, develop, and maintain scalable enterprise web applications and workflow interfaces using Angular. The role focuses on building high-performance, data-driven dashboards and modern UI solutions for industrial applications.</p>
<p> Key Responsibilities </p>
<ul>
<li>Develop and maintain scalable Angular applications and dashboards</li>
<li>Build responsive UIs for real-time and high-volume data visualization</li>
<li>Collaborate with backend teams, data engineers, and domain experts</li>
<li>Optimize application performance and user experience</li>
<li>Lead front-end best practices, code reviews, and mentoring activities</li>
<li>Support modernization of legacy systems into modular Angular architectures</li>
</ul>
<p><b> Requirements</b></p>
<ul>
<li>10+ years of frontend development experience</li>
<li>6+ years of hands-on Angular experience</li>
<li>Strong skills in TypeScript, JavaScript, HTML5, CSS/SASS, RxJS, and NgRx</li>
<li>Experience with REST APIs and WebSocket integrations</li>
<li>Familiarity with testing frameworks such as Jest, Cypress, or Karma</li>
<li>Experience with CI/CD pipelines and frontend build processes</li>
<li>Oil & Gas or industrial application experience preferred</li>
<li>Willingness to travel to Kuwait</li>
</ul>
<p> Skills </p>
<ul>
<li>Strong analytical and problem-solving skills</li>
<li>Excellent communication and documentation abilities</li>
<li>Team-oriented with a customer-focused mindset</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> Requirements</p>
<ul>
<li>10+ years of frontend development experience</li>
<li>6+ years of hands-on Angular experience</li>
<li>Strong skills in TypeScript, JavaScript, HTML5, CSS/SASS, RxJS, and NgRx</li>
<li>Experience with REST APIs and WebSocket integrations</li>
<li>Familiarity with testing frameworks such as Jest, Cypress, or Karma</li>
<li>Experience with CI/CD pipelines and frontend build processes</li>
<li>Oil & Gas or industrial application experience preferred</li>
<li>Willingness to travel to Kuwait</li>
</ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul><li>Represent and protect the owner’s interests throughout the full lifecycle of assigned capital construction projects, from concept and design through procurement, construction, and handover. Provide strategic project oversight and leadership across the design / consultant team, main contractors, and quantity surveyors / cost managers to ensure projects are delivered safely, on time, within budget, and to the required quality and functional standards, in full alignment with the owner’s objectives and applicable regulations.</li><li> Act as the owner’s single point of accountability and representative across all project stages and packages, safeguarding the owner’s interests, objectives, and contractual position at all times.</li><li>Provide strategic oversight and direction to the design and consultant team, reviewing drawings, specifications, and BOQs to ensure designs meet the owner’s brief, budget, and quality requirements.</li><li>Direct, monitor, and evaluate the performance of main contractors and multiple construction packages, ensuring works are executed safely to program and to specification.</li><li>Oversee quantity surveyors / cost managers in the preparation, control, and reporting of project budgets, valuations, variations, and final accounts.</li><li>Lead tendering, procurement, and contract administration activities, including bid evaluation and recommendation of awards in the owner’s best interest.</li><li>Manage project budgets and cash flow, apply rigorous cost control, value engineering, and change management to deliver projects within approved financial limits.</li><li>Develop, review, and monitor project programs and schedules, proactively identifying risks and implementing mitigation and recovery measures.</li><li>Coordinate cross-functional stakeholders - consultants, engineers, contractors, suppliers, internal departments, and authorities - to ensure integrated and seamless project delivery.</li><li>Ensure all works comply with applicable building codes, authority approval processes, construction regulations, and health, safety, and environmental requirements.</li><li>Monitor and report on project quality, ensuring inspections, testing, and quality assurance processes are properly implemented.</li><li>Lead testing, commissioning, snagging, and project close-out, ensuring completion documentation, as-built records, and warranties are obtained and a smooth handover to the owner or end user is achieved.</li><li>Provide regular, transparent, and accurate reporting to the owner and executive management on project status, cost, schedule, risks, and quality.</li><li> Identify, escalate, and resolve project issues, claims, and disputes, protecting the owner’s commercial and contractual position.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Bachelors degree in Architectural engineering or Civil Engineering. A relevant Masters degree or project management qualification is an advantage.</li><li>Minimum 15 years of experience in construction project management, including 5-10 years in a Project Manager or similar leadership role. </li><li>Proven experience as an owner’s representative or client-side project manager, managing multiple contractors and packages and delivering projects from concept through handover.</li><li>Professional engineering registration / membership with the relevant local authority or engineering society. A recognized project management certification (e.g. PMP) is an advantage.</li><li>Strong leadership, negotiation, and stakeholder management; cost and budget control; contract administration; ability to review drawings, specifications, and BOQs; proficiency in Microsoft Office, Microsoft Project / Primavera P6, AutoCAD, and project reporting systems; excellent communication skills in English, with Arabic an advantage.</li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><p><br> <br>Responsibilities<br>Writing reusable, testable, and efficient code<br>Design and implementation of low-latency, high-availability, and performant applications<br>Integration of user-facing elements developed by front-end developers with server-side logic<br>Integration of data storage solutions include databases, key-value stores, blob stores, etc.<br> <br>Skills</p> <p> <br> <br>Expert in Python<br>Able to integrate multiple data sources and databases into one system <br>Understanding of the threading limitations of Python, and multi-process architecture <br>Understanding of fundamental design principles behind a scalable application <br>Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform<br>Able to create database schemas that represent and support business processes<br>Strong unit test and debugging skills<br>Proficient understanding of code versioning tools .</p> </ul> <p> <br> <br> </p> <p> <b>Previous experience in professional software development is not required, but an interest in adopting best engineering practices is. Problem solving skills demonstrated:</b> </p> <ul> <li>Analyzing, and validating a variety of input data sources; identifying the relationship among source data objects.</li> <li>Developing common definitions of sourced data; defining reusable approach to data integration</li> <li>Designing efficient approach to processing third party data using Python</li> <li>Designing efficient approach to analyzing data-at-scale using Python</li> <li>Proactively identify process improvements and ways to increase development efficiency in the organization</li> <li>Ability to multi-tasking and managing competing priorities while meeting assigned deadlines</li> </ul> <p> <br> </p> <p> <b>Technical skills demonstrated</b> </p> <ul> <li>Solid knowledge of Python</li> <li>Solid knowledge of the principles of class-based object-oriented programming</li> <li>Knowledge of standard web technology (HTTP, client/server model, REST)</li> <li>Experience with SQL</li> </ul> <p> <br> </p> <p> <b>Communication / Interpersonal skills demonstrated:</b> </p> <ul> <li>Gaining knowledge on the organization s processes as they evolve and change; recommending changes</li> <li>Enjoys working in a highly feedback oriented team setting</li> <li>Motivated by the "always on" startup environment</li> </ul> <p> <br> </p> <p> <b>Education</b> </p> <ul> <li>BS in Computer science preferred</li> <li>Data Science coursework preferred</li> </ul> <p></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Enterprise Products and Services Analyst/Professional is responsible for supporting the Department Manager in driving product innovation for product and service offerings within the B2B Enterprise unit.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Analyze and identify target segments and support the Enterprise Products and Services Team Leader in all matters related to product positioning, pricing, packaging and support the development of the B2B enterprise strategy in line with the organization s long-term vision</li>
<li>Coordinate with relevant stakeholders including internal and external departments (Technical, Business Intelligence, Legal, Sales etc.) to help ensure successful and timely product launches</li>
<li>Conduct post launch analysis to verify the profitability of launched product and services, identify threats and opportunities, and provide recommendations accordingly</li>
<li>Benchmark international markets with regards to B2B products, services and customer requirements, derive learnings for Zain and report to management to support the generation of initiative ideas</li>
<li>Analyze industry mega trends to take advantage of opportunities and to bridge the gaps and monitor competitors actions and prepare/suggest a set of reactive plans for retaliation</li>
<li>Support the development and documentation of product architectural designs, concept papers, and lend support to product production throughout the pipeline (marcom, technical, sales agent trainings, etc.)</li>
<li>Support in the development of technical feasibility assessments and write high level technical requirements in coordination with technical, sales and legal teams</li>
<li>Record and report revenue streams generated by the Enterprise B2B base in comparison with monthly budgets through regular performance reports based on established KPIs</li>
<li>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</li>
<li>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li>
<li>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminate hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activities</li>
</ul>
<p><strong>What We Need From You</strong></p>
<ul>
<li>Proven ability to build enduring professional relationships leading to outstanding performance</li>
<li>Ability to inspire and motivate stakeholders towards a common goal</li>
<li>Familiarity with business theory and methodology, especially customer value proposition, product (lifecycle) management, pricing and communication / channel management</li>
<li>Ability to adapt to new digital technologies and trends remaining at the forefront of innovation</li>
<li>Advanced Microsoft Office toolkit (Excel, pptx)</li>
<li>Excellent written and verbal communication skills</li>
<li>Excellent negotiation skills to express ideas and align stakeholders</li>
<li>Solid understanding of the telecommunications industry including the latest technological trends</li>
<li>Strong problem-solving skills and ability to identify and frame key issues</li>
<li>Ability to identify, assess and manage risks</li>
<li>Strong organization and project management skills</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education Level/Major:</strong></p>
<p>Bachelor s Degree required in Business, marketing or a related field</p>
<p><strong>Years of Experience:</strong> 2-4 years</p>
<p><strong>About Application Process</strong></p>
<p>If you meet the criteria and you are enthusiastic about the role, we would welcome your application.</p>
<p>To complete the application you would need the following document(s):</p>
<ul>
<li>Resume/CV</li>
<li>Passport-size photograph</li>
<li>Highest Education Qualification</li>
<li>Copy of Civil ID/Passport</li>
</ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Senior Consultant - IT Audit</p><p>We have a challenging opportunity opened up for the role of Senior Consultant in our Internal Audit and financial Advisory practice.</p><p>The Senior Consultant role at Protiviti is mission critical and requires multi-dimensional capabilities – Business Development, Account Management and Practice Development.</p><br><p><strong>Role Requirements</strong></p><ul><li><p>Lead end-to-end IT audits and cybersecurity risk assessments for large, complex clients.</p></li><li><p>Evaluate IT general controls (ITGCs), application controls, cloud security, data privacy (e.g., GDPR, CCPA), and cybersecurity frameworks (e.g., NIST, ISO 27001).</p></li><li><p>Design and execute audit plans and risk-based testing strategies tailored to each client’s IT environment.</p></li><li><p>Supervise and mentor engagement teams, reviewing work and providing actionable feedback.</p></li><li><p>Develop and maintain strong client relationships with Audit Customers and stakeholders.</p></li><li><p>Provide insights into cybersecurity threats, risk trends, and emerging technologies (e.g., cloud, AI, zero trust architecture).</p></li><li><p>Support business development efforts by preparing proposals, presenting to prospective clients, and contributing to thought leadership.</p></li><li><p>Collaborate with cross-functional teams including Internal Audit, Enterprise Risk, and Data Analytics.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s or Master’s degree in Information Systems, Cybersecurity, Computer Science, or a related field.</p></li><li><p>4+ years of experience in IT audit, cybersecurity, or risk advisory, with Big 4 or similar consulting firm experience required.</p></li><li><p>Proven experience leading large-scale IT and cybersecurity audits.</p></li><li><p>Strong knowledge of security controls, frameworks, and risk management standards: NIST CSF, COBIT, ISO 27001, CIS Controls, etc.</p></li><li><p>Relevant certifications strongly preferred: CISA, CISSP, CISM, CRISC, or CPA.</p></li><li><p>Excellent leadership, communication, and stakeholder management skills.</p></li></ul><br><p><strong>Key Personal Attributes</strong></p><ul><li><p>A good blend of creative thinking and rigorous analysis in solving business problems.</p></li><li><p>A strong client focus by effectively serving client needs and developing productive working relationships with client personnel. Stay abreast of current business and economic developments and new pronouncements/ standards relevant to the client's business.</p></li><li><p>Must work well in a team-oriented environment as well as independently. Work with team members to set goals and responsibilities for specific engagements. Foster teamwork and innovation.</p></li><li><p>Ability to work under pressure. Mature, proactive and displays initiative. Possess excellent analytical, interpersonal, communication and presentation skills. Manages own and others time well.</p></li><li><p>Ability to travel as necessary to meet client needs. Travel throughout the month frequently required based on client requests/commitments across ME. Second language skills and international business experience will be useful.</p></li></ul><br><p><strong>Location: </strong>Kuwait</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Position: Director of Global Excellence and Benchmarking </span></p><br>
<p><span>Classification:</span> Senior Administrative and Academic Leadership- Director Level<br><span>Reports To:</span> President <br><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</p><br> <p>AIU is executing its RISE Strategy 2026–2030, a five-year institutional transformation encompassing research development, international institutional accreditation, student success, and community engagement. A central strategic objective is establishing AIU's presence in international university rankings and benchmarking its performance against regional and global peers. The Director of Global Excellence and Benchmarking leads this agenda.</p><br> <p>For more information, visit: www.aiu.edu.kw<br></p><br>
<p><span>Department Profile</span></p><br>
<p>The Office of Global Excellence and Benchmarking is a newly established function reporting directly to the President. It serves as AIU's strategic intelligence unit, transforming institutional data into rankings entries, competitive intelligence into positioning decisions, and benchmarking evidence into actionable improvement plans. The Office works in close partnership with the Institutional Research (IR) Office, the Accreditation & Institutional Effectiveness Office, the AVP Research & Innovation, and the Vice President for Academic Affairs.</p><br> <p>This office is AIU's external face to the global higher education community, responsible for ensuring that AIU's institutional quality is visible, accurately measured, and credibly communicated to every ranking body, benchmark framework, and peer institution that matters to AIU's reputation and competitive position.</p><br> <p><span>Scope of Work:</span></p><br>
<p>The Director of Global Excellence and Benchmarking is responsible for designing, implementing, and managing AIU's comprehensive strategy for international university rankings and institutional benchmarking. This is a hands-on, data-intensive, externally-facing role that requires deep technical knowledge of ranking methodologies, the analytical rigor to translate raw institutional data into ranking submissions, and the strategic vision to identify where AIU can achieve measurable improvement across ranking indicators.</p><br> <p>The role encompasses three interconnected domains:</p><br>
<ol>
<li>Rankings Strategy & Submission: Lead all data submissions to QS, THE, Webometrics, UI GreenMetric, and other ranking bodies, with full technical mastery of each agency's methodology, data definitions, and submission portals.</li>
<li>Institutional Benchmarking: Systematically benchmark AIU's performance against Kuwait and regional peer institutions, and global aspirational peers, producing actionable competitive intelligence for the President.</li>
<li>Reputation & Visibility: Build AIU's academic reputation through strategic visibility, Scopus profile management, Webometrics optimisation, academic survey response coordination, and employer survey engagement for ranking systems reputation scores.</li>
</ol> <p><span>Key Responsibilities:</span></p><br>
<p><span>Rankings Strategy and Data Submission</span></p><br>
<ul>
<li>Develop and maintain AIU's annual Rankings Action Plan, a structured, data-driven roadmap for improving position across all active and target ranking systems, updated each October for Board review</li>
<li>Manage all data submissions to QS World University Rankings, QS Stars, Times Higher Education (THE) World and Impact Rankings, Webometrics Ranking of World Universities, and UI GreenMetric, ensuring submissions are complete, accurate, and filed before agency deadlines</li>
<li>Maintain detailed, up-to-date knowledge of the methodology, data definitions, indicators, and weighting of every active ranking system in AIU's portfolio; monitor changes to methodology and adjust data strategy accordingly</li>
<li>Build and maintain the AIU Rankings Data Repository, the single authoritative source of record for all data submitted to external ranking agencies, maintained in a format that enables year-on-year comparison and audit</li>
<li>Coordinate with the Institutional Research Office, Registrar, Library, HR, and VP Academic Affairs to collect, verify, and validate all data elements required for ranking submissions</li>
<li>Ensure that all data submitted to ranking agencies is accurate, reproducible, and consistent with data published on AIU's public website, no figure may be submitted to a ranking body that cannot be independently verified</li>
</ul> <p><span>Institutional Benchmarking and Competitive Intelligence</span></p><br>
<ul>
<li>Design and implement an annual benchmarking programme comparing AIU's performance against defined peer groups across Kuwait, the GCC, and internationally, covering student outcomes, faculty productivity, research output, employability, and student-to-faculty ratios</li>
<li>Produce the Annual Benchmarking Report for the President, a structured, visual, decision-ready analysis showing AIU's relative position, trajectory, and priority improvement areas</li>
<li>Monitor peer institution rankings, accreditation status, programme offerings, and strategic developments, providing the President with quarterly competitive intelligence briefs</li>
<li>Identify the specific ranking indicators where AIU has the highest potential for near-term improvement and develop targeted action plans in coordination with the relevant VP or Dean</li>
<li>Represent AIU's position accurately in all external comparisons and marketing materials, ensuring no benchmarking claim is made without verified, methodologically sound data</li>
</ul> <p><span>Academic Reputation and Visibility</span></p><br>
<ul>
<li>Lead AIU's response to the QS and THE academic reputation surveys, coordinating with the President, VPAA, and Deans to identify and engage Kuwaiti, GCC, and international academics who are familiar with AIU's work</li>
<li>Lead AIU's response to the QS employer reputation survey, working with VP Engagement & External Relations and Career Services to engage Kuwait and GCC employers who hire AIU graduates</li>
<li>Manage and continuously improve AIU's Webometrics profile, overseeing institutional web presence, digital publication of research outputs, and online visibility of faculty and research activity</li>
<li>Work with the AVP Research & Innovation to ensure all AIU research publications are indexed in Scopus and Web of Science under the correct institutional affiliation, preventing data loss that would otherwise cost AIU citation metrics</li>
<li>Manage AIU's institutional profiles on all ranking agency platforms, QS Top Universities, THE World University Rankings, Scopus Institutions, Google Scholar, keeping information current and complete<br></li>
</ul> <p><span>Strategy Alignment and Internal Reporting</span></p><br>
<ul>
<li>Serve as the primary point of contact between AIU and all ranking agencies, maintaining professional relationships with QS, THE, and Webometrics account managers</li>
<li>Present the Annual Rankings Progress Report to the Board of Trustees alongside the RISE Strategy KPI review, demonstrating measurable movement on ranking indicators</li>
<li>Advise the President, VPAA, and Deans on the ranking implications of institutional decisions, including faculty hiring, research investment, program development, and student recruitment strategy</li>
<li>Coordinate with the Accreditation Liaison Officer to ensure that ranking data submissions are consistent with WSCUC self-study data, no gap or contradiction between accreditation and ranking evidence</li>
<li>Contribute to the Annual Institutional Effectiveness Report the rankings and benchmarking.</li>
<li>Train and brief faculty, administrators, and Deans on ranking methodologies, what each indicator measures, and what faculty behavior, particularly in research and publication directly affects AIU's ranking position</li>
</ul> <p><span>Reporting Departments (If Applicable)</span></p><br> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Terminal degree (PhD or equivalent doctorate) from an accredited institution, preferably in higher education management, educational measurement, data science, institutional research, information science, or a related field</li>
<li>Master's degree holders with exceptional and directly relevant ranking agency experience may be considered at the discretion of the President</li>
</ul>
<p><span>Experience</span></p><br>
<ul>
<li>Minimum five (5) years of progressive experience in higher education, with a demonstrable track record in institutional research, rankings management, or data analytics in a university context</li>
<li>Directly demonstrated experience submitting data to at least two of the following ranking agencies: QS World University Rankings, Times Higher Education Rankings, Webometrics, or UI GreenMetric, applications must specify which agencies and provide verifiable submission history</li>
<li>Experience in competitive benchmarking and peer analysis in an academic or strategic planning context</li>
<li>Experience working with senior academic leadership, President, Provost, or equivalent, and presenting data-driven findings to Board-level audiences</li>
</ul>
<p><span>Technical Knowledge</span></p><br>
<ul>
<li>Deep, current knowledge of QS, THE, Webometrics, and UI GreenMetric ranking methodologies, including indicator definitions, data sources, weighting systems, and common submission errors</li>
<li>Proficiency with bibliometric and citation databases: Scopus, Web of Science, and Google Scholar, ability to extract, verify, and analyse institutional publication and citation data</li>
<li>Strong data analytics capability, experience with Excel, Power BI, Tableau, or equivalent tools; ability to build ranking dashboards and data visualisations for executive audiences</li>
<li>Familiarity with Student Information Systems (SIS), LMS data extraction, and IPEDS-equivalent international data standards</li>
<li>Knowledge of WSCUC or equivalent regional accreditation standards and the relationship between accreditation evidence and ranking indicators is a significant advantage</li>
</ul> <p><span>Skills and Competencies</span></p><br>
<ul>
<li>Exceptional data integrity standards, this role requires someone who treats accuracy as non-negotiable: no figure submitted to a ranking body may be inaccurate, and no publicly stated benchmark may be unverified</li>
<li>Excellent written and oral communication in English, ability to translate complex methodological data into clear, compelling narratives for Board members with no prior knowledge of ranking systems</li>
<li>Strong project management capability, ability to manage multiple concurrent ranking submission timelines, each with fixed external deadlines</li>
<li>Cultural awareness and professional sophistication appropriate to representing AIU to international ranking agencies and academic communities</li>
<li>Arabic language proficiency is an advantage but is not required</li>
</ul>
<p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Prior experience in a GCC university in a rankings, institutional research, or strategic planning role, familiarity with Kuwait's higher education regulatory context is a significant advantage</li>
<li>Experience with QS Stars institutional rating system, which AIU is targeting in the near term</li>
<li>Experience developing an institutional rankings strategy from a baseline position, candidates who have built a rankings programme at a new or young institution are particularly sought</li>
<li>Published research or professional presentations on university rankings methodology, higher education data quality, or institutional benchmarking</li>
<li>Familiarity with Kuwait Vision 2035 and its implications for higher education quality and international competitiveness</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<ul>
<li>A current curriculum vitae (CV)</li>
<li>A cover letter (maximum 2 pages) explaining: (a) your experience submitting data to specific ranking agencies, name the agencies and describe your role; (b) a specific example of a benchmarking or ranking improvement you contributed to; and (c) why this role at AIU at this stage of its development is the right next step in your career</li>
<li>Contact details for three professional referees at least one of whom supervised your ranking or institutional research work</li>
</ul> <p>Applications are reviewed on a rolling basis until the position is filled. The University reserves the right to close the search at any time. Only shortlisted candidates will be contacted.</p><br> <p>Submit application via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to commence employment at the earliest convenience, and no later than September 2026.</p><br> <p>AIU is an equal opportunity employer committed to academic excellence, professional integrity,</p><br>
<p>and the advancement of Kuwait as a regional center of knowledge and innovation.</p><br> </div>
<p><h4>About Jumeirah and the hotel:</h4>
<p>Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.<br>
Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.<br>
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities.<br>
As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.<br>
Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.<br>
Jumeirah Messilah Beach Hotel and Spa offers easy access to Kuwait’s Central Business District, airport and major attractions. The beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, seven restaurants, cafés and lounges, a Talise Spa, 200-metre private beach, two swimming pools and a children’s play area. Extensive conference and banqueting facilities are available, including the Badriah ballroom.</p>
<h4>About the job:</h4>
<p>An exciting opportunity has arisen for a Guest Service Executive role to join the Front Office team at Jumeirah Messilah Beach Hotel & Spa, Kuwait.</p>
<h4>Your main duties will include:</h4>
<ul>
<li>Give a warm welcome to guests on arrival and register them as well as issuing room keys in the appropriate welcome booklet</li>
<li>Take payment from guests on departure and close their bills correctly</li>
<li>Be efficient in assisting guests throughout their stay with any requirements</li>
<li>Sell rooms to walk-in guests at the maximum rate possible</li>
<li>Ensure that the Guest Services desk is manned, operationally prepared and stocked at all times</li>
<li>Maintain the privacy of all guests by ensuring that no details of the guests are disclosed to anybody</li>
<li>Update all information given by guests on the Registration Card on check-in into the Opera system making sure that all required information has been provided</li>
<li>File all Registration Cards and dockets for in-house guests in appropriate buckets and perform regular bucket-checks</li>
<li>Neatly file registration cards of departed guests by date and in alphabetical order</li>
<li>Scan the passport of every guest on arrival and save the data correctly for the CID Report</li>
<li>Carry out a Routing Instruction Report regularly and ensure that all required back-up is attached to the Registration Cards neatly</li>
<li>Log and keep the immediate supervisor fully informed of all challenges, negative feedback or unusual matters of significance</li>
<li>Attend the daily handover briefing at the beginning of each shift</li>
<li>Open safe deposit boxes for guests ensuring that details and signatures on the record card are completed and correct</li>
<li>Check and action traces in Opera on arrival and departure as well as setting traces sensibly at all times</li>
<li>Assist the CID Clerk with entering the data in the computer system whenever required</li>
<li>Assist Guest Relations with escorting guests to their rooms on arrival, explaining all the features and facilities</li>
<li>Work towards maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests</li>
<li>Take advance payment guarantee on check-in for all guests according to the Resort’s Credit Policy</li>
</ul>
<h4>Qualifications:</h4>
<h4>About you:</h4>
<ul>
<li>Should have 2-year minimum experience in same role in a five-star hotel</li>
<li>Able to handle multiple tasks</li>
<li>Customer service experience in a five star environment in Front Office</li>
<li>Proficiency in spoken and written Business English</li>
<li>Able to effectively communicate with all levels of colleague and Management</li>
</ul>
<h4>About the benefits:</h4>
<p>Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Visiting Faculty in English and Social Science</span></p><br>
<p><span>American International University, Kuwait</span></p><br>
<p><em>Note: Position is open to local candidates only</em></p><br> <p><span>About The American International University</span></p><br> <p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture a Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</p><br> <p>For more information, visit: www.aiu.edu.kw <br></p><br>
<p><span>Position Summary</span></p><br> <p><span>This faculty position is situated within an outcomes-driven that prepares students for entry into undergraduate study. The successful candidate will demonstrate strong, scholarly-informed teaching in English language instruction, a clear commitment to student progression, and the ability to operate effectively within a structured, multi-section academic environment.</span><br><span>The role requires disciplined course delivery, alignment with shared curricula and assessments, and the consistent use of evidence-based instructional practices. Faculty are expected to teach integrated language skills, monitor student learning closely, and ensure that students meet defined progression standards for entry into degree programs.</span></p><br> <p><span>Key Responsibilities</span><br>The successful candidate will be expected to:</p><br>
<p><span>• Teach undergraduate English Foundation Program courses </span><br><span>• Prepare and deliver engaging lesson plans, materials, and assessments aligned with curriculum standards</span><br><span>• Provide mentorship and academic advising to students</span><br><span>• Support student success through active engagement and timely feedback</span><br><span>• Collaborate with full-time faculty in curriculum development and program enhancement</span><br><span>• Contribute to the intellectual and cultural growth of AIU’s academic community</span><br></p><br> <p><span>Required Skills and Qualifications</span></p><br> <p><span>• Excellent communication and instructional skills in English (language of instruction is English)</span><br><span>• Demonstrated commitment to teaching excellence and student achievement</span><br><span>• Ability to engage students from diverse cultural and linguistic backgrounds</span><br><span>• Proficiency in instructional technology and learning management systems</span></p><br> <p><span>Education and Experience</span></p><br>
<p><br>Candidates must have:</p><br>
<p><span>• Master’s degree or higher in English, TESOL, Applied Linguistics, Education, or a related field required</span><br><span>• University-level teaching experience required</span><br><span>• Industry experience or familiarity with academic preparation programs preferred</span></p><br> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</p><br> <p>Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment on August 30, 2026.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Senior IT Engineer – Telephony & Contact Center Solutions is responsible for designing, implementing, supporting, and optimizing enterprise telephony and contact center solutions. The role combines pre-sales consulting, solution architecture, deployment leadership, and post-implementation support activities.</p><p>The successful candidate will possess hands-on expertise with Avaya, Cisco, and Mitel platforms, strong contact center and IVR capabilities, application integration knowledge, and the ability to engage customers throughout the solution lifecycle from requirements gathering to production support.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Telephony & Contact Center Solutions</b></p><ul><li>Design, configure, implement, and support Avaya, Cisco, and Mitel telephony platforms.</li><li>Deploy and manage contact center solutions including voice, IVR, reporting, call recording, workforce optimization, and omnichannel components.</li><li>Design and develop IVR call flows based on customer business requirements.</li><li>Perform telephony migrations, upgrades, and infrastructure modernization projects.</li><li>Conduct root cause analysis and performance optimization of telephony environments.</li><li>Support SIP, VoIP, gateways, SBCs, and unified communications platforms.</li></ul><p><b>System Integration</b></p><ul><li>Integrate contact center platforms with: </li><li>Oracle Databases</li><li>Microsoft SQL Server</li><li>CRM applications</li><li>Enterprise APIs</li><li>Third-party business systems</li><li>Develop and troubleshoot integrations using: </li><li>Java</li><li>Python</li><li>PL/SQL</li><li>REST/SOAP APIs</li><li>Support application servers including Tomcat and GlassFish.</li></ul><p><b>Infrastructure & Platform Support</b></p><ul><li>Troubleshoot Linux, Solaris, and Windows Server environments.</li><li>Perform backup, restoration, disaster recovery, and business continuity activities.</li><li>Monitor system stability, utilization, and performance metrics.</li><li>Ensure high availability and operational readiness of mission-critical systems.</li></ul><p><b>Pre-Sales & Solution Consulting</b></p><ul><li>Analyze customer requirements and participate in solution discovery workshops.</li><li>Review and interpret: </li><li>RFPs</li><li>RFQs</li><li>Tenders</li><li>Technical specifications</li><li>Prepare: </li><li>Technical proposals</li><li>Compliance matrices</li><li>Solution architectures</li><li>Scope of work documents</li><li>Bill of Quantities (BOQ)</li><li>Costing and sizing recommendations</li><li>Coordinate with vendors for: </li><li>Licensing</li><li>BoM validation</li><li>Technical clarifications</li><li>Pricing support</li><li>Define project assumptions, exclusions, dependencies, deviations, and risks.</li><li>Take ownership of complete proposal submissions.</li></ul><p><b>Project Delivery & Deployment</b></p><ul><li>Lead on-site implementations and customer deployments.</li><li>Develop migration and cutover plans.</li><li>Execute installation, configuration, integration, and testing activities.</li><li>Conduct: </li><li>FAT</li><li>SAT</li><li>UAT</li><li>Go-Live activities</li><li>Provide production support during critical implementation windows.</li><li>Manage post-production stabilization and knowledge transfer activities.</li></ul><p><b>Customer & Stakeholder Management</b></p><ul><li>Act as technical lead during customer meetings and workshops.</li><li>Communicate effectively with business users, IT teams, vendors, and project stakeholders.</li><li>Manage customer expectations throughout pre-sales and project delivery phases.</li><li>Provide executive-level technical presentations and demonstrations.</li></ul><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><p><b>Required Qualifications</b></p><p><b>Education</b></p><ul><li>Bachelor's Degree in Computer Engineering, Information Technology, Telecommunications, or a related discipline.</li></ul><p><b>Experience</b></p><ul><li>7+ years of experience in Enterprise Telephony and Contact Center Solutions.</li><li>Proven experience in both pre-sales and implementation roles.</li><li>Experience delivering projects within Kuwait or GCC markets is preferred.</li></ul><p><br></p><p><b>Technical Skills</b></p><p><b>Telephony Platforms</b></p><ul><li>Avaya Aura</li><li>Avaya Contact Center</li><li>Cisco Unified Communications Manager (CUCM)</li><li>Cisco Contact Center</li><li>Mitel Telephony Solutions</li><li>SIP and VoIP Technologies</li></ul><p><b>Contact Center Technologies</b></p><ul><li>IVR Design and Development</li><li>Call Recording Solutions</li><li>Workforce Management</li><li>Multi-channel Contact Centers</li><li>Reporting and Analytics</li></ul><p><b>Databases</b></p><ul><li>Oracle Database</li><li>Microsoft SQL Server</li><li>PL/SQL Programming</li></ul><p><b>Programming & Integration</b></p><ul><li>Java</li><li>Python</li><li>REST APIs</li><li>SOAP APIs</li><li>System Integration Technologies</li></ul><p><b>Operating Systems</b></p><ul><li>Linux</li><li>Solaris</li><li>Windows Server</li></ul><p><b>Application Servers</b></p><ul><li>Apache Tomcat</li><li>GlassFish</li></ul><p><b>Infrastructure</b></p><ul><li>TCP/IP Networking</li><li>SIP Trunking</li><li>Session Border Controllers (SBC)</li><li>High Availability Solutions</li><li>Backup & Recovery</li></ul><p><br></p><p><b>Preferred Industry Experience</b></p><p>Experience delivering solutions for:</p><ul><li>Banking & Financial Services</li><li>Telecommunications</li><li>Oil & Gas</li><li>Government</li><li>Aviation / Airlines</li><li>Large Enterprise Contact Centers</li></ul><p><br></p><p><b>Behavioral Competencies</b></p><ul><li>Strong customer-facing skills.</li><li>Excellent communication and presentation abilities.</li><li>Ability to work under pressure during critical production incidents.</li><li>Strong analytical and problem-solving skills.</li><li>Commercial and business awareness.</li><li>Ability to balance pre-sales, project delivery, and support responsibilities.</li><li>Team leadership and mentoring capability.</li></ul><p><br></p><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Successful project delivery within scope and timeline.</li><li>Proposal win rate and customer satisfaction.</li><li>System uptime and service availability.</li><li>Incident resolution within SLA.</li><li>Successful UAT and Go-Live completion.</li><li>Customer feedback and stakeholder satisfaction.</li><li>Quality and accuracy of technical proposals.</li><li>Revenue contribution through pre-sales support.</li></ul><p><b>Preferred Certifications</b></p><ul><li>Avaya Certified Professional (ACP)</li><li>Cisco CCNP Collaboration</li><li>Cisco Contact Center Certifications</li><li>ITIL Foundation</li><li>Oracle Database Certifications</li><li>Microsoft Certifications</li><li>PMP or PRINCE2 (Preferred)</li></ul><p>This JD aligns well with a <b>Kuwait System Integrator (SI) / Enterprise Solutions Provider</b> environment where the resource is expected to handle <b>Pre-Sales (30%) + Deployment/Support (70%)</b> and work directly with enterprise customers in banking, telecom, oil & gas, and airline sectors.</p><p><br></p><p><br></p></div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p>
<h4>What you will do</h4>
<li>Welcome, assist and escort guests/clients as it pertains to the spa, fitness and other areas within the hotel (inclusive of outdoor pool).</li>
<li>Read and update the daily log and communicate relevant information to the staff.</li>
<li>Advise and educate guests of spa treatment and produce options to suit their needs via telephone, email and in person.</li>
<li>Ensure the reception area is kept neat, tidy and organized.</li>
<li>Be knowledgeable about treatments, products, procedures, techniques, training sessions and equipment when selling to hotel and external guests alike.</li>
<li>Reach upsell target as set forth separately.</li>
<li>Operate the computer, copier, spa reservations system and credit card machines.</li>
<li>Utilize the trace file, cashier sheets and handle the daily accounting.</li>
<li>Verify the attendant staff is present.</li>
<h4>What you bring</h4>
<li>Minimum 3 years of previous experience in similar role in a five-star luxury hotel.</li>
<li>Excellent reading, writing and oral proficiency in the Arabic & English languages.</li>
<li>Excellent customer service, attention to details and communication skills.</li>
<li>Works well in a team environment, ability to multitask and work effectively under pressure.</li>
<h4>What we offer</h4>
<li>Full board shared living accommodation in a high quality, well-resourced compound.</li>
<li>Complimentary nights at FS Hotels worldwide.</li>
<li>Regular social and sporting events.</li>
<li>Paid home leave tickets.</li>
<li>Quality employee meals.</li>
<li>Free transportation to and from work.</li>
<h4>Work Authorization</h4>
<p>Hotel will apply for the work authorization for the successful candidate.</p>
<p>We look forward to receiving your application!</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Manager – Student Well Being</span></p><br>
<p><span><span>Classification:</span>Enrollment & Student Affairs</span></p><br>
<p><span><span>Reports To:</span>Director – Student Affairs</span></p><br>
<p><span><span>Location:</span>Jahra, Kuwait</span></p><br> <p><span><span>About The American International University</span></span></p><br>
<p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br> <p><span>For more information, visit:www.aiu.edu.kw</span></p><br> <p><span>Job Purpose</span></p><br>
<p><span>The Manager – Student Well Being is responsible for leading the University's student wellbeing services by developing, implementing, and overseeing programs that promote students' mental health, emotional wellbeing, resilience, and overall wellness. The role provides leadership for student wellbeing initiatives, counselling services, crisis intervention, and preventative education programs while fostering a supportive, inclusive, and healthy campus environment that contributes to student success and retention.</span></p><br> <p><span>Key Responsibilities</span></p><br>
<ul>
<li><span>Lead and oversee the University's Student Wellbeing Office and related wellbeing initiatives.</span></li>
<li><span>Supervise the Mental Health Counsellor and provide leadership, guidance, coaching, and professional support.</span></li>
<li><span>Develop and implement comprehensive student wellbeing strategies, programs, and services that promote mental health, emotional wellbeing, resilience, and healthy lifestyles.</span></li>
<li><span>Establish policies, procedures, and operational standards for student wellbeing and counselling services in accordance with University policies and professional best practices.</span></li>
<li><span>Coordinate student wellbeing awareness campaigns, workshops, seminars, wellness events, and preventative education initiatives.</span></li>
<li><span>Oversee the provision of counselling and referral services for students experiencing personal, emotional, psychological, or academic challenges.</span></li>
<li><span>Coordinate crisis intervention, risk assessment, and student support responses in collaboration with Student Affairs, Academic Affairs, Campus Security, and external healthcare providers when required.</span></li>
<li><span>Develop partnerships with healthcare providers, community organizations, and external specialists to strengthen student support services.</span></li>
<li><span>Collaborate with Student Affairs staff, faculty members, and other University departments to identify and support students requiring wellbeing interventions.</span></li>
<li><span>Monitor student wellbeing trends, service utilization, program effectiveness, and key performance indicators, preparing reports and recommendations for continuous improvement.</span></li>
<li><span>Ensure compliance with professional ethical standards, confidentiality requirements, University policies, and applicable laws governing student wellbeing services.</span></li>
<li><span>Manage departmental resources, budgets, and operational planning to ensure effective service delivery.</span></li>
<li><span>Support institutional initiatives that promote student engagement, retention, and overall student success.</span></li>
<li><span>Perform other duties as assigned.</span><br></li>
</ul> <p><span>Required Skills and Qualifications</span></p><br>
<ul>
<li><span>Strong knowledge of student wellbeing, mental health services, counselling program administration, and higher education student support.</span></li>
<li><span>Demonstrated experience managing wellbeing, counselling, or student support programs.</span></li>
<li><span>Strong understanding of crisis intervention, student development, and mental health promotion.</span></li>
<li><span>Excellent leadership, organizational, and project management skills.</span></li>
<li><span>Strong interpersonal, communication, and relationship-building abilities.</span></li>
<li><span>Ability to work collaboratively with academic and administrative departments, healthcare professionals, and external stakeholders.</span></li>
<li><span>High level of professionalism, integrity, discretion, and ability to manage highly confidential information.</span></li>
<li><span>Strong analytical, problem-solving, and decision-making skills.</span></li>
<li><span>Proficiency in Microsoft Office and student services or case management systems.</span></li>
</ul> <p><span>Education and Experience</span></p><br>
<ul>
<li><span>Master's degree in Psychology, Counselling, Social Work, Mental Health, Higher Education Administration, Student Affairs, or a related field from a reputable university.</span></li>
<li><span>Minimum of<span>5–10 years</span>of progressively responsible experience in student wellbeing, counselling services, mental health, student affairs, or higher education administration.</span></li>
<li><span>Minimum of<span>3–5 years</span>of leadership or supervisory experience.</span></li>
<li><span>Experience managing student wellbeing programs, counselling services, crisis intervention, and wellness initiatives within a higher education institution is highly desirable.</span></li>
<li><span>Professional licensure or certification in counselling, psychology, or a related discipline is considered an advantage.</span></li>
</ul> <p><span>How to Apply</span></p><br>
<p><span>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</span></p><br> <p><span>Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment immediately.</span></p><br> <p><span>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education.</span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>Security Coordinator</span></span><br><span><span>Classification:</span> Institutional Support</span><br><span><span>Reports To:</span> Director of Security</span><br></p><br>
<p><span>About The American International University</span></p><br>
<p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br> <p><span>AIU is executing its RISE Strategy 2026–2030, a five-year institutional transformation encompassing research development, international institutional accreditation, student success, and community engagement. A central strategic objective is establishing AIU's presence in international university rankings and benchmarking its performance against regional and global peers. The Director of Global Excellence and Benchmarking leads this agenda.</span></p><br> <p><span>For more information, visit: www.aiu.edu.kw</span></p><br> <p><span><span>Job Purpose</span></span></p><br> <p><span>The Security Coordinator supports the daily security operations of the University, ensuring a safe and secure environment for students, staff, visitors, and property. Under the direction of the Director of Security, this role oversees campus safety procedures, coordinates incident response, and upholds compliance with institutional security policies and protocols.</span></p><br> <p><span><span>Key Responsibilities</span><br></span></p><br> <ul>
<li><span>Monitor and support day-to-day campus security operations in accordance with established protocols.</span></li>
<li><span>Maintain student and campus safety in alignment with the University’s code of conduct and security guidelines.</span></li>
<li><span>Implement and update campus security procedures, systems, and emergency response plans.</span></li>
<li><span>Assist with supervision of all entry and exit procedures for students, staff, visitors, and vendors.</span></li>
<li><span>Oversee vehicle and parking safety on campus, ensuring proper access control.</span></li>
<li><span>Prepare and issue reports, security communications, and incident summaries for management review.</span></li>
<li><span>Support recruitment, training, and scheduling of security personnel.</span></li>
<li><span>Coordinate with relevant departments on safety initiatives, emergency drills, and special event security needs.</span></li>
<li><span>Provide support for departmental projects and initiatives to enhance campus security infrastructure.</span></li>
<li><span>Perform additional duties as assigned by the Director of Security.</span></li>
</ul> <p><span><span>Required Skills and Qualifications</span></span></p><br> <ul>
<li><span>Strong communication skills in English, with the ability to engage effectively at all organizational levels.</span></li>
<li><span>Demonstrated knowledge of security practices; experience in campus or institutional security preferred.</span></li>
<li><span>Ability to work in a fast-paced environment, manage pressure, and exercise sound judgment.</span></li>
<li><span>Strong attention to detail, confidentiality, and professional discretion.</span></li>
<li><span>Proficiency in Microsoft Office applications (Word, Excel, etc.).</span></li>
<li><span>Ability to organize, prioritize, and meet operational deadlines.</span></li>
<li><span>Capacity to work collaboratively with diverse teams and stakeholders.</span></li>
<li><span>Willingness to work evenings, weekends, or emergencies as required.</span></li>
</ul> <p><span><span>Education and Experience</span></span></p><br> <ul>
<li><span>Bachelor’s degree preferred.</span></li>
<li><span>Minimum three (3) years of experience in security, military, law enforcement, or related field.</span></li>
<li><span>Experience preparing reports and using basic computer applications.</span></li>
</ul> <p><span><span>How to Apply</span></span></p><br>
<p><span>Interested candidates should visit the Job Opportunities section on the AIU website <span>submit a resume and cover letter.</span><br></span></p><br> <p><span><span>Applications are reviewed on a rolling basis until the position is filled. The University reserves the right to close the search at any time. Only shortlisted candidates will be contacted.</span><br></span></p><br> <p><span>Submit application via: https://aiu.edu.kw/careers/jobs</span></p><br> <p><span>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the advancement of Kuwait as a regional center of knowledge and innovation.</span></p><br> </div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p>
<h4>What you will do</h4>
<li>Welcome and seat guests promptly while managing reservations and table assignments.</li>
<li>Ensure restaurant, tables, and menus are clean, properly set, and guest-ready before each shift.</li>
<li>Maintain station charts, cover counts, and assist with guest preferences using the reservation system.</li>
<li>Provide menu knowledge, handle inquiries, and address guest concerns with professionalism.</li>
<li>Assist with food & beverage service when required and support colleagues in daily operations.</li>
<li>Uphold Four Seasons service standards, safety procedures, and work harmoniously with the team.</li>
<h4>What you bring</h4>
<li>Fluent in spoken and written English.</li>
<li>Strong multitasking, communication, and problem-solving skills.</li>
<li>Excellent telephone manner and guest service focus.</li>
<h4>What we offer</h4>
<li>Full board shared living accommodation in a high quality, well-resourced compound</li>
<li>Complimentary nights at FS Hotels worldwide</li>
<li>Regular social and sporting events</li>
<li>Paid home leave tickets</li>
<li>Quality employee meals</li>
<li>Free transportation to and from work</li>
<li>High speed Wi-Fi internet in accommodation and employee transportation buses</li>
<h4>Work authorization</h4>
<p>Hotel will apply for the work authorization for the successful candidate.</p>
<p>We look forward to receiving your application!</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title:</b></p><br><br>ASAB ESS: Alternate Site Manager (Secret Clearance)<br><br><p><b>Belong, Connect, Grow, with KBR! </b></p><br><br><br><p><b>Program Summary</b></p><br><br><p><b>KBR, through the AFCAP V Program, assists the U.S. Air Force by offering Southwest Asia Logistics Support (SWA Log). These services provide inventory management, property accountability, equipment movement, and logistics coordination for U.S. Air Force operations across multiple locations in Southwest Asia. Alongside SWA Logistics, KBR delivers Engineering Support, NTV Leasing, LAMS, Power Production, BOS-I, and a range of quality-of-life solutions that help sustain base operations.</b></p><br><br><br><p><b>Job Summary</b></p><br><br><p>The Alternate Site Manager / Mechanical Engineer serves in a dual role supporting the successful execution of Engineering Support Services at AASAB and associated sites. The position provides mechanical engineering expertise while also supporting the Site Manager with the day-to-day leadership, coordination, and administration of Task Order activities.</p><br><br><p>In the absence of the Site Manager, the Alternate Site Manager (ASM) will assume responsibility for site operations and serve as the primary KBR representative for coordination with Government personnel, subcontractors, employees, and other mission partners. The position ensures work is performed safely, efficiently, and in accordance with the Performance Work Statement (PWS), Task Order Management Plan (TOMP), applicable Air Force requirements, engineering standards, and KBR policies.</p><br><br><p>As the Mechanical Engineer, the employee will provide technical engineering support related to mechanical systems, facility infrastructure, utilities, HVAC, plumbing, fire protection, mechanical equipment, and other installation engineering requirements.</p><br><br><br><p><b>Roles and Responsibilities </b></p><br><br><ul><li>Assist the Site Manager with the overall management and execution of Engineering Support Services at AASAB and associated locations.</li><li>Assume Site Manager responsibilities during the Site Manager’s absence and provide continuous leadership and operational oversight.</li><li>Serve as a primary point of coordination between KBR personnel, Government representatives, subcontractors, and mission partners.</li><li>Provide professional mechanical engineering support for facilities, utilities, infrastructure, and installation engineering requirements.</li><li>Evaluate existing mechanical systems and provide recommendations for repair, replacement, modification, or improvement.</li><li>Support HVAC, plumbing, piping, pumps, water systems, wastewater systems, fire protection, mechanical equipment, and other facility infrastructure.</li><li>Conduct facility assessments, field investigations, site surveys, inspections, and technical evaluations.</li><li>Review mechanical drawings, specifications, calculations, scopes of work, technical submittals, shop drawings, and Requests for Information (RFIs).</li><li>Support the planning, programming, design, execution, inspection, acceptance, and closeout of engineering and construction projects.</li><li>Assist with the preparation of Statements of Work, technical requirements, cost estimates, project packages, schedules, and engineering documentation.</li><li>Coordinate mechanical requirements with civil, electrical, structural, architectural, and other engineering disciplines.</li><li>Ensure engineering recommendations and project execution comply with applicable Unified Facilities Criteria (UFC), Air Force requirements, OSHA standards, codes, and accepted engineering practices.</li><li>Monitor Task Order performance and ensure work is performed in accordance with the PWS, Task Order Management Plan (TOMP), applicable regulations, and established performance standards.</li><li>Support the development, implementation, and maintenance of the TOMP and identify changes in scope, workload, staffing, or Government requirements that may require updates or contractual modification.</li><li>Coordinate staffing, scheduling, training, equipment, tools, vehicles, and other resources required to accomplish mission requirements.</li><li>Ensure personnel performing assigned work are properly trained, qualified, and competent through education and experience.</li><li>Monitor employee performance, productivity, safety, quality, and compliance with established procedures.</li><li>Identify operational, technical, schedule, and performance risks and develop appropriate mitigation strategies.</li><li>Provide technical support during equipment failures, utility outages, emergency repairs, and other mission-critical situations.</li><li>Prepare and support reports, briefings, schedules, staffing updates, performance metrics, engineering documentation, and other required Task Order deliverables.</li><li>Participate in Government meetings, project reviews, site inspections, construction meetings, and technical coordination activities.</li><li>Maintain effective communication with Government customers and provide timely updates regarding technical issues, project status, risks, and emerging requirements.</li><li>Promote a strong safety culture and ensure work is properly planned and executed in accordance with KBR, Air Force, OSHA, and site-specific safety requirements.</li><li>Maintain accurate documentation of engineering findings, inspections, recommendations, project status, corrective actions, and completed work.</li><li>Support personnel accountability, workforce planning, and day-to-day site administration as required.</li><li>Travel between AASAB and associated sites as necessary to support mission and engineering requirements.</li><li>Perform other duties and responsibilities necessary to support successful Task Order execution and the mission of the 386th Air Expeditionary Wing and its mission partners.</li></ul><p><b>Basic Qualifications </b></p><br><br><ul><li>U.S. National (USN) with an active Secret Security Clearance</li></ul><ul><li>Bachelor's degree in Mechanical Engineering from an accredited institution.</li><li>Demonstrated professional experience in mechanical engineering, facilities engineering, construction management, installation engineering, or a related field.</li><li>Previous leadership, supervisory, project management, or site management experience.</li><li>Experience supporting facility mechanical systems such as HVAC, plumbing, piping, pumps, utilities, and related infrastructure.</li><li>Ability to interpret engineering drawings, specifications, technical standards, and construction documents.</li><li>Knowledge of engineering design, construction, inspection, maintenance, and project execution processes.</li></ul><p><b>Preferred Qualifications</b></p><br><br><ul><li>Professional Engineer (PE) license or Engineer-in-Training (EIT) certification.</li><li>Previous AFCAP, U.S. Air Force, Department of Defense, or contingency operations experience.</li><li>Previous experience working at an overseas military installation or deployed location.</li><li>Experience managing multidisciplinary engineering teams.</li><li>Experience supporting U.S. Air Force Civil Engineer or installation engineering organizations.</li><li>Familiarity with Unified Facilities Criteria (UFC), Department of the Air Force Instructions (DAFI), OSHA requirements, and applicable U.S. building and engineering codes.</li></ul><br><p><b>KBR Benefits</b></p><br><br><p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>Dean – School of Engineering & Computing</span></span></p><br>
<p><span><span>Classification:</span></span><span> Executive / Academic Leadership</span><span><span>Reports To:</span></span><span> Vice President for Academic Affairs (VPAA)</span><span><span>About The American International University</span></span></p><br>
<p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br> <p><span>For more information, visit: </span><span>www.aiu.edu.kw</span></p><br>
<p><span><span>School of Engineering & Comp</span>uting Profile</span></p><br>
<p><span>The School of Engineering and & Computing at the American International University in Kuwait comprises the departments of Biomedical Engineering, Chemical Engineering, Civil Engineering, Computer Science, Cybersecurity, Electrical Engineering, Industrial Engineering, and Mechanical Engineering. The School offers Bachelor of Science (BSc) degrees in Biomedical Engineering, Chemical Engineering, Civil Engineering, Computer Science, Cybersecurity, Electrical Engineering, Industrial Engineering, and Mechanical Engineering.</span><br></p><br> <p><span><span>Scope of Work</span></span></p><br>
<p><span>The Dean of the School of Engineering & Computing provides strategic, academic, and administrative leadership to advance AIU’s engineering programs. The Dean oversees academic quality, faculty development, accreditation, research and innovation, and operational effectiveness, fostering excellence, continuous improvement, and sustainable growth.</span></p><br> <p><span><span>Key Responsibilities</span></span></p><br> <ul>
<li><span>Provide overall leadership and management for the School of Engineering and Computing, including faculty, academic programs, and operations.</span></li>
<li><span>Oversee all engineering and computing programs, ensuring academic excellence and market relevance.</span></li>
<li><span>Lead curriculum development, scheduling, program assessment, and continuous improvement.</span></li>
<li><span>Manage budgeting, resource allocation, and strategic planning.</span></li>
<li><span>Oversee faculty recruitment, development, and performance management.</span></li>
<li><span>Promote research and scholarly activity across the School.</span></li>
<li><span>Maintain and engage the Industry Advisory Committee to align programs with industry needs.</span></li>
<li><span>Lead accreditation and quality assurance processes, including ABET and related frameworks.</span></li>
<li><span>Ensure accurate external communications, including the School’s website and public information.</span></li>
<li><span>Strengthen industry partnerships, internships, and experiential learning opportunities.</span></li>
<li><span>Support laboratory infrastructure and academic resources development.</span></li>
<li><span>Represent the School in university leadership and institutional strategic initiatives.</span></li>
<li><span>Promote student success, retention, progression, and employability through data-informed leadership.</span></li>
</ul> <p><span><span>Reporting Departments (If Applicable)</span></span></p><br>
<ul>
<li><span>Faculty in the School of Engineering</span></li>
</ul>
<ul>
<li><span>Administrative and program support staff</span></li>
</ul> <p><span><span>Minimum Qualifications: </span></span></p><br>
<p>The ideal candidate shall demonstrate experience in professional and academic positions, a strong record in teaching, and outstanding international academic achievements. The candidate is expected to demonstrate ongoing contributions through published research in recognized international journals, as well as participation in exhibitions, conferences, and symposiums, in addition to the following qualifications and experience:</p><br> <ul>
<li>Ph.D. or equivalent from a recognized university.</li>
<li>Professor rank in one of the School’s disciplines.</li>
<li>Strong record of excellence in teaching and research appropriate to the rank of professor.</li>
<li>Leadership qualities and proven research background.</li>
<li>Clear vision for higher education and School development.</li>
<li>Familiarity with credit hour and semester systems.</li>
<li>Senior managerial experience in higher education, preferably at dean level.</li>
<li>Experience with program accreditation standards.</li>
<li>Knowledge of HR, administrative, and financial policies and procedures.</li>
<li>Strong communication and stakeholder engagement skills.</li>
<li>Experience with academic and industry institutions.</li>
<li>Bilingual proficiency in English and Arabic is a plus.</li>
<li>Experience in American or internationally accredited higher education systems is preferred.</li>
</ul> <p><span><span>Additional Qualifications</span></span></p><br>
<p><span><span>Priority will be given to applicants with the following qualifications:</span></span></p><br>
<ul>
<li><span>Managerial experience and the skills necessary to launch pioneering projects.</span></li>
</ul>
<ul>
<li><span>Multi-cultural skills.</span></li>
</ul>
<ul>
<li><span>Active participation in reputable organizations.</span></li>
</ul>
<ul>
<li><span>Knowledge of the methods of evaluation and related matters.</span></li>
</ul>
<ul>
<li><span>Documentation demonstrating support for the achievements of teachers and students.</span></li>
</ul>
<ul>
<li><span>Understanding of the latest teaching methods, including the use of technology in the teaching process.</span></li>
</ul>
<ul>
<li><span>Demonstration of a commitment to enriching the educational experience of students.</span></li>
</ul> <p><span><span>How to Apply</span></span></p><br>
<p><span>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: </span><span>https://aiu.edu.kw/careers/jobs</span></p><br> <p><span>Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment on August 30, 2026.</span></p><br> </div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p>
<h4>What you will do</h4>
<li>Welcome and seat guests promptly while managing reservations and table assignments.</li>
<li>Ensure restaurant, tables, and menus are clean, properly set, and guest-ready before each shift.</li>
<li>Maintain station charts, cover counts, and assist with guest preferences using the reservation system.</li>
<li>Provide menu knowledge, handle inquiries, and address guest concerns with professionalism.</li>
<li>Assist with food & beverage service when required and support colleagues in daily operations.</li>
<li>Uphold Four Seasons service standards, safety procedures, and work harmoniously with the team.</li>
<h4>What you bring</h4>
<li>Fluent in spoken and written English.</li>
<li>Strong multitasking, communication, and problem-solving skills.</li>
<li>Excellent telephone manner and guest service focus.</li>
<h4>What we offer</h4>
<li>Full board shared living accommodation in a high quality, well-resourced compound</li>
<li>Complimentary nights at FS Hotels worldwide</li>
<li>Regular social and sporting events</li>
<li>Paid home leave tickets</li>
<li>Quality employee meals</li>
<li>Free transportation to and from work</li>
<li>High speed Wi-Fi internet in accommodation and employee transportation buses</li>
<h4>Work authorization</h4>
<p>Hotel will apply for the work authorization for the successful candidate.</p>
<p>We look forward to receiving your application!</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Dean – School of Education</span></p><br> <p><span>Classification:</span> Executive / Academic Leadership<br><span>Reports To:</span> Vice President for Academic Affairs (VPAA)<br><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</p><br> <p>For more information, visit: <span>www.aiu.edu.kw</span></p><br> <p><span>School of Education Profile</span></p><br>
<p>The School of Education prepares future educators, educational leaders, and professionals through excellence in teaching, research, innovation, and community engagement. The School is committed to developing graduates who demonstrate professional competence, ethical leadership, critical thinking, and a commitment to lifelong learning. Through strong partnerships with schools, educational organisations, and the wider community, the School contributes to the advancement of education in Kuwait and beyond.</p><br> <p><span>Scope of Work</span></p><br>
<p>The Dean of the School of Education provides strategic, academic, and administrative leadership to advance the School's mission of excellence in teaching, research, and community engagement. The Dean is responsible for academic planning, curriculum development, faculty leadership, student success, quality assurance, accreditation, budgeting, and resource management. The role fosters research, innovation, and partnerships with educational institutions and industry while ensuring compliance with institutional policies and accreditation standards to support the School's continued growth and academic excellence while promoting excellence in teaching, educational research, innovation, international collaboration, and student success</p><br> <p><span>Key Responsibilities</span></p><br>
<ul>
<li>Provide overall leadership and management for the School of Education, including oversight of full-time and adjunct faculty, academic programs, and administrative operations.</li>
<li>Lead the development, implementation, and continuous improvement of curricula and academic programs to ensure excellence in teaching, learning, and alignment with national and international educational standards.Manage the School’s budget, resource allocation, and strategic planning.</li>
<li>Drive faculty recruitment, mentoring, performance review, and professional development.</li>
<li>Promote a culture of research and scholarship across the School; support faculty and student research activities.</li>
<li>Establish and maintain an Education Advisory Board comprising representatives from schools, educational organisations, government agencies, and relevant professional bodies to ensure programmes remain aligned with national priorities and professional expectations.</li>
<li>Lead and coordinate accreditation efforts and quality assurance activities (institutional and programmatic), including familiarity with American accreditation frameworks and lead and coordinate institutional and programme accreditation activities, ensuring compliance with applicable national and international quality assurance and accreditation standards (e.g. CAEP, AAQEP or equivalent where appropriate).</li>
<li>Ensure the School’s website and public communications accurately reflect programs, achievements, and student opportunities.</li>
<li>Foster industry and community partnerships, internships, and experiential learning opportunities for students.</li>
<li>Represent the School in university leadership meetings and contribute to institution-wide strategic initiatives.</li>
<li>Manage the School's budget, resource allocation, strategic planning, and operational performance.</li>
<li>Lead the development of new academic programmes and specialisations.</li>
<li>Promote external funding and research partnerships.</li>
<li>Support postgraduate programme development.</li>
<li>Foster innovation in teaching, digital learning, and educational technologies.</li>
<li>Build partnerships with schools, ministries, and international universities.</li>
<li>Contribute actively to the University's strategic planning, institutional effectiveness, student recruitment, faculty development and internationalisation initiatives.</li>
</ul> <p><span>Reporting Departments (If Applicable)</span></p><br>
<ul>
<li>Faculty within the School of Education</li>
<li>Administrative and program support staff</li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p>The ideal candidate shall demonstrate experience in professional and academic positions, as well as a strong record in teaching and outstanding academic achievements at the international level. The successful candidate will demonstrate sustained scholarly achievement through internationally recognised research, publications, conference participation, and professional engagement., in addition to possessing the following degrees, qualifications, and professional experience:</p><br> <ul>
<li>Earned PhD from a recognised university in Education or a closely related discipline.</li>
</ul>
<ul>
<li>Appointment at the rank of Full Professor or eligibility for appointment at that rank.</li>
<li>An internationally recognised record of teaching, research, scholarly publications, research supervision and academic leadership appropriate for appointment as Full Professor.</li>
<li>Demonstrated senior academic leadership experience, preferably as Dean, Associate Dean, Head of School or Department Chair.</li>
<li>A clear vision for developing higher education in general and for the School in particular.</li>
<li>Full familiarity with the credit hour and academic year (semester) system.</li>
<li>Distinguished managerial experience in the affairs of higher education, preferably at the level of a college dean in a reputable university.</li>
<li>Demonstrated experience with institutional and programme accreditation, quality assurance, assessment, curriculum review and continuous improvement.</li>
<li>Acumen in the area of human resources and administrative and financial concepts, practices, policies, and procedures.</li>
<li>Strong communication skills and the ability to work effectively with large sectors of a diverse community.</li>
<li>Experience in communicating with universities, professional and academic institutions, associations, unions, companies and business administration institutions, and other institutions within the field of education and research.</li>
<li>Bi-lingual proficiency in English and Arabic (spoken and written) is a plus.</li>
</ul> <p><span>Additional Qualifications</span></p><br>
<p><span>Priority will be given to applicants with the following qualifications:</span></p><br>
<ul>
<li>Managerial experience and the skills necessary to launch pioneering projects.</li>
<li>Multi-cultural skills.</li>
<li>Active participation in reputable organizations.</li>
<li>Knowledge of the methods of evaluation and related matters.</li>
<li>Evidence of successful faculty mentoring and student success initiatives.</li>
<li>Understanding of the latest teaching methods, including the use of technology in the teaching process.</li>
<li>Demonstration of a commitment to enriching the educational experience of students.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</p><br> <p>Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment on August 30, 2026.</p><br> </div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p>
<h4>What you will do</h4>
<li>Answer phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to the proper extensions.</li>
<li>Capture sales from incoming calls related to room and restaurant reservation requests. Accurately coordinate the details of each reservation or request.</li>
<li>Run daily reports for the department and operational departments.</li>
<li>Manage the general reservations and guest communication email inboxes.</li>
<li>Accept and deliver Answering Mobile (Hotel Chat) instant messages, wake-up calls, and facsimiles in a timely manner.</li>
<li>Provide guests with clear information on room types, rates, availability, packages, and hotel services.</li>
<li>Ensure all guest details and booking information are accurate and properly recorded.</li>
<li>Handle guest complaints in accordance with Four Seasons policy.</li>
<li>Receive in-house guest calls and assist with their requests for Housekeeping, Guest Services, Laundry, and Engineering by adding the requests to the HotSOS system under the respective department.</li>
<li>Offer assistance to guests with visa applications and airport Meet and Greet services.</li>
<li>Contact guests to obtain pre-arrival information.</li>
<li>Respond to all guest inquiries professionally and within established service standards.</li>
<li>Confirm and/or guarantee non-guaranteed reservations, and clear waitlisted reservations.</li>
<li>Assist GRS in guest recognition efforts by pre-clearing reservations to identify existing return guest profiles and acknowledge those requiring VIP or special attention.</li>
<li>Contact guests or travel planners to clarify any discrepancies in their preferences or requests before the guest's arrival.</li>
<li>Perform installation and repairs of telephones.</li>
<h4>What you bring</h4>
<li>Excellent communication skills, verbal and written, in both English and Arabic.</li>
<li>A minimum of two years' experience working in a similar role in luxury five-star hotels.</li>
<li>Ability to handle VIP and high-expectation guests.</li>
<li>Problem-solving ability.</li>
<li>Strong organization and time management skills.</li>
<li>Ability to work under pressure.</li>
<h4>What we offer</h4>
<li>Full-board shared living accommodation in a high-quality, well-resourced compound</li>
<li>Complimentary nights at FS Hotels worldwide</li>
<li>Regular social and sporting events</li>
<li>Paid home leave tickets</li>
<li>Quality employee meals</li>
<li>Transportation to and from work</li>
<li>Free Wi-Fi in accommodation and on employee transportation buses</li>
<h4>Work authorization</h4>
<p>The hotel will apply for the work authorization for the successful candidate.</p>
<p>We look forward to receiving your application!</p></p><p></p>