وظائف مساعد مدير مطعم في الكويت

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>Role Name: Sales Support Officer .</strong></p><br> <p><strong>Job Summary:</strong></p><br> <p>Reporting to the Sales Manager, the Sales Coordinator should be able to handle all queries related to sea, air, overland freight for import / export shipments for various customers by following up and arranging required services, routing by coordinating with overseas agents, shipping lines, airlines and customs clearance teams by guiding the team for smooth execution of jobs. Should assist and enable by raising the standards of organizational operations and provide cost effective services.</p><br> <p><strong>Job Responsibilities: </strong></p><br> <ul> <li>Guide the team on day-to-day operations requirements.</li> <li>Update respective customers with shipment status reports on a weekly basis or whenever required.</li> <li>Co-ordinate with stakeholders to resolve any operation issues.</li> <li>Co-ordinate with the vendors to make sure customer’s requirements are fulfilled in timely manner.</li> <li>Coordinate with operation team to assure day to day execution of jobs.</li> <li>To make sure that system is always updated with all the available information and data.</li> <li>To maintain reporting to line manager with ongoing jobs and recommend solutions to streamline the operations.</li> <li>Register new clients in CW1 and update all information about their orders.&nbsp;</li> </ul> <p><strong><span>Candidate Requirements:</span></strong></p><br> <ul> <li><span>Minimum qualification of ‘bachelor’s degree’ with proven work experience in the same position.</span></li> </ul> <ul> <li>3 plus years of experience in a relevant role.</li> <li>Proficient in using Microsoft Office applications including Word, PowerPoint, Excel, Outlook, and ERP systems.</li> <li>Interest and experience in interacting with all levels and departments.</li> <li><span>Well versed with freight forwarding operations of land, air, and sea and all land routes and borders to GCC and relevant Areas and business terminologies and procedures.</span></li> <li><span>Strong organizational skills, detail oriented, and the ability to handle multiple priorities.</span></li> <li><span>Valid Kuwait Driving License shall be considered as additional skill.</span></li> </ul> <p><strong>Education:</strong></p><br> <p>Candidate must have at least a bachelor’s degree.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Overview ***This position is physically located in Kuwait in support of LOGCAP*** The DFAC Supervisor will oversee all Food Services activities as directed by the DFAC Manager. Main areas of concentration will be the oversight of the kitchen operations, food preparation and inventory levels. The Supervisor will oversee scheduling and training of employees. In the absence of DFAC Manager the DFAC Supervisor will be the DFAC POC. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. Manage sub-contractors with food preparation, food serving, cashier operations, cleanliness of the dining areas, serving lines, kitchens, temperature danger zones, dishwashing area and storage areas IAW with PWS and SOPs. Ensure proper cooking techniques are being applied IAW TB Med 530. Maintain all equipment accountability and serviceability and turn-in and ordering of stock levels. Manage scheduling and training for the sub-contractor work force ensure compliance with DFAC requirements as PWS. Direct and ensure that HACCP procedures are followed. Ensure that all employees are always in compliance with all established Safety Policies and Regulations. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>Education/Certifications:</b> One year related experience may be substituted for one year of education, if degree is required.</li><li><b>Education:</b> High School Diploma; Associates/Bachelors is preferred.</li><li><b>Experience :</b> At least five years' food service experience in a military Food Services or cafeteria style or multi-entr e operations providing complete meal services (breakfast, lunch and dinner). At least two years experience as a food service supervisor.</li><li>SERV SAFE certified is required.</li><li>Proficient in the use Microsoft Office products (i.e. Power Point, Word, Excel)</li><li>Must be able to obtain and retain a CAC (Common access card) to access government systems</li></ul><p></p></section>

Supervisor <br><br> Job Id :100194382<br><br>Hire Resume Writers<br><br>×<br><br>Please enter details to report job<br><br>Name*<br><br>Email*<br><br>Reason to report<br><br>Description<br><br>Required Senior Cleaning Supervisor / Team Leader<br><br>Department: Cleaning Services<br><br>Reports To: Operations Manager<br><br>Location: Kuwait<br><br>Position Summary<br><br>The Senior Cleaning Supervisor / Team Leader is responsible for leading and supervising cleaning teams delivering residential and commercial cleaning services. The role ensures that all cleaning projects at homes, apartments, villas, offices, and commercial premises are completed safely, efficiently, and to the highest quality standards. The supervisor is responsible for planning daily work, training junior staff, maintaining customer satisfaction, and ensuring proper use of equipment and cleaning materials.<br><br>Key Responsibilities<br><br> Team Leadership Lead and supervise junior cleaning staff on all assigned projects. Assign daily tasks and monitor productivity. Ensure team members follow company cleaning procedures and safety standards. Train, coach, and mentor new and junior cleaners. Conduct on-site quality inspections before leaving each project. Maintain discipline, teamwork, and professional conduct among staff. Residential & Commercial Cleaning<br><br>Supervise And Participate In Cleaning Services For<br><br> Houses and apartments. Villas. Offices and corporate premises. Retail shops. Warehouses and storage facilities. Schools, clinics, and other commercial properties. Move-in and move-out cleaning. Deep cleaning and post-renovation cleaning. Project Management Plan and organize daily cleaning schedules. Ensure projects are completed within the allocated time. Coordinate manpower, equipment, and cleaning supplies. Handle urgent customer requests and schedule changes. Report project completion to the Operations Manager. Quality Control Inspect all completed work before customer handover. Ensure cleaning standards meet company requirements. Resolve quality issues immediately. Follow up on customer feedback and implement improvements. Maintain consistent service quality across all projects. Customer Service Greet customers professionally and explain the work plan. Understand customer requirements and communicate them clearly to the team. Handle customer questions and minor complaints professionally. Escalate major issues to management when necessary. Ensure high levels of customer satisfaction and repeat business. Equipment & Inventory Ensure proper use of cleaning machines, tools, and chemicals. Monitor inventory levels and request additional supplies when required. Maintain equipment in good working condition. Report damaged or malfunctioning equipment promptly. Health & Safety Ensure compliance with health and safety procedures. Verify that all staff wear the required personal protective equipment (PPE). Train staff in the safe handling of cleaning chemicals and equipment. Report accidents, incidents, or hazards immediately. Promote a safe and organized work environment. Administrative Duties Record staff attendance and punctuality. Prepare daily job completion reports. Monitor team performance and productivity. Report customer feedback, incidents, and operational issues. Assist management with staff evaluations and performance reviews.<br><br>Qualifications<br><br> High school diploma or equivalent (minimum). Certificate or training in cleaning services, facilities management, or housekeeping is an advantage. Minimum 3–5 years of professional cleaning experience. At least 1–2 years of experience supervising cleaning teams. Valid driving licence is preferred.<br><br>Skills<br><br> Strong leadership and team management skills. Excellent knowledge of residential and commercial cleaning techniques. Experience with cleaning equipment, machines, and chemicals. Strong organizational and planning skills. Ability to manage multiple projects simultaneously. Excellent customer service and communication skills. Problem-solving and decision-making abilities. Attention to detail and commitment to quality.<br><br>Languages<br><br> English (Required) Arabic is an advantage.<br><br>Key Performance Indicators (KPIs)<br><br> Customer satisfaction scores. Quality inspection results. Number of completed projects delivered on time. Team productivity and efficiency. Reduction in customer complaints and callbacks. Staff attendance and punctuality. Proper use of cleaning materials and equipment. Compliance with safety procedures. Employee training and development progress.<br><br>Personal Attributes<br><br>The Ideal Candidate Should<br><br> Be an effective leader who motivates and supports the team. Lead by example through professionalism and strong work ethic. Be organized, dependable, and solution-oriented. Communicate clearly with customers and staff. Take ownership of every project from start to finish. Be calm under pressure and capable of managing challenging situations. Be committed to delivering exceptional cleaning services and maintaining the company’s reputation.<br><br>Career Growth<br><br>Outstanding performers may progress to Cleaning Operations Supervisor, Area Cleaning Manager, Facilities Services Manager, or Operations Manager, overseeing multiple teams, expanding service lines, and contributing to business development and training initiatives.<br><br>Employment Type<br><br>Full-Time – 10 to 12hrs/day – 30 days paid leave/yr, accommodation and transportation covered by the company<br><br>Salary<br><br>Basic KD120/mo<br><br>How To Apply<br><br>Send Your CV On Whats App Or Email<br><br>Whats App:0096596060410<br><br>recruit.staffq8@gmail.com<br><br>Hire House Cleaners<br><br>Basic Details<br><br>Location : Kuwait City , Kuwait<br><br>Qualification<br><br>Posted : 18 days ago<br><br>Job Type : Full-Time<br><br>Company : Kuwait Jobs<br><br>Contact Info<br><br>Mobile : Not-Mentioned<br><br>Alternate Mobile : Not-Mentioned<br><br>Email : recruit.staffq8@gmail.com

<p><h4>Program summary</h4> <p>KBR, through the AFCAP V Program, assists the U.S. Air Force by offering Southwest Asia Transient Aircraft Services (SWA TAS). These services facilitate essential aircraft arrivals and departures services for United States and Coalition Forces. Alongside SWA Transient Aircraft Services, KBR delivers engineering support, NTV leasing, LAMS, power production, BOS-I, and a range of quality-of-life solutions that help sustain base operations.</p> <h4>Job summary</h4> <p>The Site Manager is responsible for the day-to-day management, coordination, and performance of all Transient Aircraft Services (TAS) operations at an assigned location within the Southwest Asia Area of Responsibility (AOR). Reporting directly to the Lead Site Manager, the Site Manager ensures aircraft servicing operations are executed safely, efficiently, and in full compliance with the Performance Work Statement (PWS), contractual requirements, applicable Technical Orders, airfield safety standards, and U.S. Government/U.S. Air Force directives.</p> <p>This position provides leadership across all flight line operations, including aircraft arrival, marshaling, parking, servicing, turn-around, and departure activities, while overseeing all assigned personnel supporting TAS operations. The Site Manager is accountable for maintaining operational continuity, coordinating with Government stakeholders, and delivering consistent performance in a high-tempo, 24/7/365 austere environment.</p> <h4>Roles and responsibilities</h4> <ul> <li>Maintain a ZERO Harm workplace by enforcing strict adherence to flight line safety standards, FOD prevention programs, and tool control procedures at all times.</li> <li>Ensure full compliance with Environmental, Safety, and Quality Assurance requirements; provide documentation, reporting, and support to all compliance programs.</li> <li>Provide daily oversight of TAS operations, including aircraft arrival, marshaling, parking, servicing, turn-around, and departure activities to ensure PWS performance objectives are met.</li> <li>Lead, supervise, and mentor assigned flight line personnel to deliver safe, efficient, and high-quality aircraft servicing operations.</li> <li>Establish and maintain a culture of accountability, discipline, safety, and customer-focused service delivery.</li> <li>Coordinate daily tasking and priorities; assign work, monitor execution, and resolve operational challenges impacting aircraft flow and mission execution.</li> <li>Schedule personnel (shifts, rotations, coverage) to maintain required 24/7/365 service levels, including surge and contingency operations.</li> <li>Inspect and audit in-process and completed work to verify compliance with PWS requirements, Technical Orders, and airfield procedures; implement corrective actions as required.</li> <li>Oversee execution of aircraft ground handling and servicing operations to ensure safety, efficiency, and compliance with applicable standards.</li> <li>Monitor performance trends, identify operational risks, and implement corrective actions to sustain mission readiness.</li> <li>Maintain effective coordination with Government stakeholders (COR, ACO, Airfield Management, Maintenance Operations Center (MOC), and other mission partners).</li> <li>Ensure accurate documentation, reporting, and records management, including staffing reports, performance metrics, and operational deliverables.</li> <li>Manage on-site equipment, vehicles, and operational resources; coordinate maintenance, accountability, and logistical support as required.</li> <li>Produce required operational deliverables and reports (daily/weekly/monthly), ensuring accuracy and timeliness.</li> <li>Support transition, mobilization, and demobilization activities as required to maintain continuity of operations.</li> <li>Plan, organize, and prioritize multiple competing requirements in an austere environment while maintaining mission focus and operational efficiency.</li> <li>Perform additional duties and special projects as assigned by the Lead Site Manager.</li> </ul> <h4>Basic qualifications</h4> <ul> <li>Must be a U.S. citizen</li> <li>Ability to obtain and maintain a SECRET clearance</li> <li>Ability to maintain operational continuity across rotations and work within Government-led governance rhythms</li> <li>Minimum 10 years of experience in aviation operations, aircraft maintenance, or Transient Aircraft Services</li> <li>Minimum 5 years of experience managing multi-site or regional flight line operations</li> <li>Demonstrated experience supporting U.S. Air Force or DoD aviation operations</li> <li>Proven leadership experience supervising teams in high-tempo environments</li> <li>Strong knowledge of: <ul> <li>Aircraft ground handling and servicing procedures</li> <li>Airfield operations and safety requirements</li> <li>Technical Orders and maintenance documentation processes</li> </ul> </li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Prior experience managing TAS operations at locations such as: <ul> <li>Prince Sultan Air Base</li> <li>Al Udeid Air Base</li> <li>Al Dhafra Air Base</li> <li>Ali Al Salem Air Base</li> <li>Muwaffaq Salti Air Base</li> </ul> </li> <li>Prior experience supporting U.S. Air Force TAS operations</li> </ul> <h4>KBR benefits</h4> <p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match,</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong>Operations Associate - Global Payments Services (Kuwaiti National Role)</strong></p><br><br><br><br><p>Some careers shine brighter than others</p><br><br><p><br>If you’re looking for a career that will help you stand out, join HSBC and fulfil your&nbsp;potential.</p><br><br><br><p>HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><p><br>We are seeking an ambitious individual to join the Global Payments Services Operations team in Kuwait as a Operations Associate to support the growing business and achieve divisional targets.&nbsp;</p><br><br><br><p><strong>In this role, key responsibilities is as below:-</strong></p><br><br><br><p>• &nbsp; &nbsp;Understand the regulatory environment we operate within, including the significant market-wide change programmes.<br>• &nbsp; &nbsp;Support the implementation of TOMs within country.<br>• &nbsp; &nbsp;Support the Manager, Operations to deliver the annual business plan in line with Global Business demand.<br>• &nbsp; &nbsp;Support the Manager, Operations for establishing Payments Operations goals in Production Quality, Service Quality, Financial Performance, and Operational Risk that meet Payments &amp; Wholesale Operations targets.<br>• &nbsp; &nbsp;Support the Manager, Operations for ensuring global change programmes that impact Payments Operations and ensure they are fully supported, and any implications are fully understood.<br>• &nbsp; &nbsp;Support the Manager, Operations for the implementation of initiatives across Payments Operations as appropriate, liaising with resources from the Business and Change Delivery as necessary. Function as the key interface between Operations and Lines of Businesses in country. &nbsp;Partner closely with the Global/Regional Operations team to deliver a best-in-class proposition to business partners.<br>• &nbsp; &nbsp;Actively identify and realize quality and timeliness improvements through automation, elimination, and standardization to deliver cost efficient, high quality and scalable services to business partners.<br>• &nbsp; &nbsp;Implement Operations strategy, by migrating work to the most appropriate, cost-effective location to leverage cost and efficiency benefits of Operations global capabilities. This can include outsourcing of work to a third party.<br>• &nbsp; &nbsp;Drive up customer advocacy through excellent customer relationships with the business/function heads.<br>• &nbsp; &nbsp;Ensure SLAs are agreed and then achieved or exceeded.<br>• &nbsp; &nbsp;Deliver key projects, in line with Operations global model.<br>• &nbsp; &nbsp;Effective management of contracts with third party suppliers<br>• &nbsp; &nbsp;Have excellent working relationships with Country / Operational Risk, DBS stakeholders, Group Internal Audit and External Auditors / Local regulators<br>• &nbsp; &nbsp;Be responsible for identifying and commissioning opportunities to improve Service Quality across Payments &amp; Wholesale Operations.<br>• &nbsp; &nbsp;Establish proactive partnerships with other key stakeholders, including, but not exclusively Risk, Transformation, and Technology to support service and product development initiatives.<br>• &nbsp; &nbsp;Ensure operational control and risk management by actively overseeing implementation of policies, procedures and regulatory requirements that include business continuity, operational risk, information security, and compliance requirements.<br>• &nbsp; &nbsp;Support the Operations Manager with the execution of Payments Operations annual control monitoring plans.</p><br><br><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><br><p>• &nbsp; &nbsp;Excellent knowledge of Payment Operations, including products, services, systems &amp; processes.<br>• &nbsp; &nbsp;Excellent knowledge of Payment Remittance, Investigations, Screening, Charges Unit,&nbsp;<br>• &nbsp; &nbsp;Excellent understanding of Payment Systems within Kuwait&nbsp;<br>• &nbsp; &nbsp;Good understanding of operational risk and controls<br>• &nbsp; &nbsp;Proven problem-solving skills with ability to consider alternative and lateral solutions.<br>• &nbsp; &nbsp;Able to communicate clearly and succinctly with senior stakeholders.<br>• &nbsp; &nbsp;Ability to prioritize and work independently under pressure within a team environment.<br>• &nbsp; &nbsp;Ability to use strong judgmental skills to identify and resolve complex problems whilst adhering to timelines and quality of output.<br>• &nbsp; &nbsp;Good interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels; imperative to navigate.<br>• &nbsp; &nbsp;Bachelor’s degree is a must&nbsp;</p><br><br><br><p>You’ll achieve more at HSBC.</p><br><br><p><br>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br>Issued by The Hong Kong and Shanghai Banking Corporation Limited. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Kuwait </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Store Manager is responsible for driving sales performance while focusing on growth and profitability. They ensure customer satisfaction, effective merchandising standards, and smooth store operations. Additionally, the Store Manager develops and trains staff to enhance their skills and deliver excellent customer experiences, contributing to overall store success.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Sales and Profitability</p><p><br></p><ul><li>Meets or exceeds profitability expectations for the store in sales, payroll, shrink, and conversion.</li><li>Creates and executes strategies to maximize store sales and control expenses.</li></ul><p><br></p><p>Operational Effectiveness</p><p><br></p><ul><li>Controls company assets by adhering to all loss prevention measures, managing inventory, stock movements, sales, returns, exchanges, and store maintenance.</li><li>Executes and complies with all company policies and store procedures.</li></ul><p><br></p><p>People Development and HR</p><p><br></p><ul><li>Supports recruiting, hiring, developing, and retaining high-quality associates to meet store profile and future planning needs.</li><li>Leads by example, trains, develops, and provides ongoing feedback on product knowledge, selling skills, visual merchandising, and customer service.</li><li>Organizes weekly staff meetings and daily briefings to review store performance and communicate company goals, new procedures, and performance targets.</li></ul><p><br></p><p>Customer Experience and Merchandising</p><p><br></p><ul><li>Ensures customer service excellence is a priority through continuous assessment, coaching, and team follow-up.</li><li>Maintains visibility on the selling floor to support selling functions and answer customer inquiries.</li><li>Implements visual merchandising standards, promotions, and ensures sales floor and stockroom organization and cleanliness.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Excellent leadership and team management skills.</li><li>Strong strategic planning and execution abilities.</li><li>Proficient in loss prevention and inventory management.</li><li>Ability to deliver exceptional customer service.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>High school education or equivalent preferred.</li><li>1-2 years of Store Manager experience with a proven track record of driving sales and profit results.</li><li>Proficiency in business English, both written and verbal.</li><li>Competency in computer skills including Outlook, Excel, SAP, and report analysis. Strong numeracy and literacy skills.</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Five Rivers Analytics is looking for a Service Desk Administrator to work in Camp Arifjan, KW. To join our team of outstanding professionals, apply today!<br>Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using ServiceNow and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.<br>**Responsibilities**<br>+ Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.<br>+ Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.<br>+ Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.<br>+ May be required to work for 12-hour shifts utilizing ServiceNow call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.<br>+ Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.<br>+ Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.<br>+ Works within a small continuous improvement focused team.<br>+ Tracks and documents work performed to allow accurate reporting of all Service Desk activities.<br>+ Completes all tasks and assignments as requested by Supervisors and Management.<br>+ Performs other duties and assignments as required.<br>**Qualifications**<br>+ Must be a US citizen with an active Secret clearance, or higher level, security clearance.<br>+ High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.<br>+ Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.<br>+ Prerequisites for in-country applicants:<br>+ valid U.S. passport.<br>+ valid International Driver s Permit (IDP) or Kuwait-issued driver's license.<br>+ valid U.S. driver s license.<br>+ medical qualifications, self-identify current visa sponsor &amp; employer.<br>+ a copy of your Civil ID and/or work visa.<br>+ You must be able to meet all health requirements.<br>+ Must be able to pass a details medical and dental exam.<br>+ Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.<br>+ Must have a working knowledge of Microsoft Office software.<br>+ Demonstrated strong customer service skills are mandatory.<br>+ Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:<br><br></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Junior IT Support Company: Oryx Ltd.<br> Employment: Full-time, Permanent Reports to: Managing Partner Department: ICT Location: Kuwait City, Kuwait About Us Oryx Ltd.<br> has a global investment mandate spanning private equity, venture capital, public markets, real estate, and alternative investments.<br> The group’s primary focus is the USA and the GCC, with additional exposure across the UK, Europe, and select global markets.<br> It operates through specialist subsidiaries and takes a principal-led, long-term approach to building and managing assets.<br> The Role Reporting to the Managing Partner and working day to day with the IT Manager, the Junior IT Support owns hands-on device support and onboarding/offboarding logistics across the Oryx organization.<br> You prepare and configure laptops, phones, IT accounts, and application access for new joiners — including urgent, on-the-spot cases — and provide day-to-day hardware and software support across Windows, Apple, and Android devices.<br> This is a permanent role created to remove a recurring operational bottleneck: it frees senior IT to stay focused on infrastructure, governance, automation, and AI work.<br> It is an excellent fit for a capable, self-driven fresh graduate or intern-level candidate who wants real ownership from day one and a structured path into systems administration.<br> Success looks like new joiners fully set up on day one — device, accounts, and access ready; urgent requests handled calmly on the spot; accurate device and stock records; and senior IT rarely interrupted for device-level work.<br> Key Responsibilities Device Setup &amp; Support • Set up and configure Windows OS and business applications for staff across the group • Support Apple (macOS/iOS) and Android devices — configuration, updates, and troubleshooting • Provide hardware support and troubleshooting for laptops, desktops, phones, and peripherals Onboarding &amp; Offboarding • Prepare laptops, phones, IT accounts, application access, and device configurations for new joiners — including urgent hiring cases • Execute onboarding and offboarding setups end to end, including urgent/on-the-spot cases • Coordinate with HR on new joiner and leaver timelines IT Supplies, Procurement &amp; Stock • Coordinate with the IT Manager on IT supplies, PRs/POs, documents, and stock • Maintain accurate records of devices, accounts, and IT stock and asset inventory Reporting &amp; Escalation • Escalate complex infrastructure or access issues to the IT Manager and document resolutions • Track assigned work and report status on Asana • Carry out any other tasks as required by management What We Offer • Real ownership from day one — you run device support and onboarding across the group • Structured training into Active Directory, Azure / Microsoft 365, and SharePoint administration • A modern tool stack and genuine appetite for automation and AI • Competitive compensation commensurate with experience • A role that grows with you — this is a foundation, not a ceiling How to Apply Complete the application form at https://airtable.<br>com/appwm2VUujXVQ2mIB/shrBmmYJs7pftZ2kJ.<br> Select “Junior IT Support” as the job position and reference code.<br> Alternatively, email your CV directly to hr@oryx1.<br>com with the subject line “Junior IT Support”.<br> Only shortlisted candidates will be contacted.<br> We appreciate all applications.<br> Attitude and curiosity are weighted above degree pedigree.<br> Essential • Education: Bachelor’s degree in Information Technology, Computer Science, or Computer Engineering — fresh graduates and intern-level candidates welcome • Device skills: Confident hands-on setup of Windows, macOS, and Android devices • Troubleshooting: Hardware troubleshooting with a methodical, reasoned approach — able to explain why a fix works, not just what to click • Independence: A self-sufficient, independent operator who owns a task end to end — be ready to give concrete examples • Learning: A natural proclivity to learn and visible curiosity — evidence such as a home lab, self-pursued certifications, or side projects • English: Strong written and verbal English We Will Train You On — growth areas, not filters • Active Directory, DNS, DHCP • Azure / Microsoft 365 administration • Basic integrations and SharePoint administration Preferred — aptitude matters more than credentials • AI tools familiarity is a strong plus — ChatGPT, Claude, or similar • Entry-level certifications such as CompTIA A+ or Microsoft fundamentals • Arabic language skills — working knowledge for end-user support</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our culture is fast-paced and ambitious. Our people are our strength and we have a team of diverse, smart thinkers who are encouraged to think creatively and empowered to turn their ideas into actions. To support our ambitious growth, we are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking to eyewa and play a part in driving the company forward on its truly exciting journey. We are hiring for a Sales advisor. This role will report directly to the Store manager and will own all responsibilities relating to the daily operations of the store. You will be responsible for: Utilize all available store resources to meet or exceed store and individual sales targets and KPI targets. - ATV - inspiring customers across categories and upselling any product. - Conversion - showing exceptional brand awareness and welcoming customers at the store entrance. - UPT - promoting our brand to consumers by inspiring them to purchase more of our products. Use the Eyewa GUEST EXPERIENCE to set a standard for customer service, by meeting/exceeding expectations. Being well groomed by adhering to Eyewa uniform policies and standards. Introducing Eyewa Exclusive In House Brands to customers with confidence by seeking knowledge and sharing with peers. Educating your peers on how to improve their customer service behaviors by sharing your own experiences. Promoting the brand culture and living the Eyewa Values by continuously demonstrating them and inspiring others to do the same. Executing and maintaining the store's VM standard based on the brand's guidelines. Complete cash register transactions efficiently, accurately and fast - invoices, refunds and exchanges. Maintaining effective customer data management so that brands/stores can build customer loyalty. Performing the opening and closing procedures of the store in accordance with established procedures. Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tables. Taking delivery of stock and entering the received stock into the system as soon as it arrives. Communicating with the Store Manager regarding stock availability and specific store requirements. Following the procedures and policies of the brand to minimize stock losses on the sales floor and in the stockroom. Conducting and initiating daily stock counts to maintain a balanced inventory report. Resolving customer complaints in a timely manner, and coming up with creative solutions for complex problems.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You will be: 0-1 years experience in a Retail/ Customer Service / Hospitality environment. Flexibility to work shifts / retail hours Ability to execute store operations, focusing on selected functional areas. Confident communicator who excels in verbal communication. An enthusiastic self-starter with a can-do attitude. Being confident in your abilities to take responsibility for the floor in the absence of a supervisor or manager. A person who enjoys training new employees and assisting with store onboarding and inductions. Someone who is collaborative, productive and is respectful towards fellow team members. Passionate about learning and seeking ways to improve on a personal and professional level. Arabic speaking is a plus!</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Long Description <br><br>Job Summary <br></span><p>Call Centre Agent is responsible for responding to customer calls and providing a positive, efficient customer experience and ensuring high customer satisfaction</p><br> <br><br>Job Responsibilities <br><ul> <li>Comply with staffing schedules and break allowances</li> <li>Provide customers with accurate information at all times</li> <li>Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time</li> <li>Create complaint tickets correctly, in adherence with policies and procedures</li> <li>Update the database with the most recent customer information</li> <li>Handle stressed, angry and confused customers in the most positive way possible</li> <li>Escalate cases that require intervention by Shift in Charge or Call Centre Manager.</li> </ul> <br><br>Candidate Requirements <br><ul> <li>Prior experience in a customer service role</li> <li>Good communication skills</li> <li>Able to communicate in Arabic and English</li> <li>Good computer skills</li> </ul> <br><br>Education <br>Bachelor’s Degree<br><br><br><br> </div>

<p><h4>What will I be doing?</h4> <p>As a laundry manager, you are responsible for running laundry department operations to deliver an excellent guest and member experience. A laundry manager will also be required to manage weekly stock ordering and liaise with suppliers to ensure best quality products at acceptable costs. Specifically, you will be responsible for performing the following tasks to the highest standards:</p> <ul> <li>Run laundry department operations</li> <li>Manage, train and develop the laundry team</li> <li>Ensure that linen and housekeeping supplies are ordered and controlled in line with business and events</li> <li>Control monthly stock levels and complete monthly stock takes, control stock losses to a minimum</li> <li>Manage weekly stock ordering to ensure par levels are maintained</li> <li>Raise all purchase orders in line with business forecast and needs and reconcile invoices</li> <li>Manage customer service issues quickly and effectively</li> <li>Liaise with suppliers to ensure best quality products at an acceptable cost</li> <li>Manage forecasts, budgets and capital equipment requests</li> <li>Ensure team members adhere to all health and safety regulations</li> <li>Carry out any other reasonable task set by the hotel's management</li> </ul> <h4>What are we looking for?</h4> <p>A laundry manager serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>IT proficient</li> <li>Excellent organisational and planning skills</li> <li>Accountable and resilient</li> <li>Good communication skills</li> <li>Ability to work under pressure</li> </ul> <p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p> <ul> <li>Previous hotel or leisure sector experience</li> <li>Previous experience at supervisory level</li> </ul> <h4>What will it be like to work for Hilton?</h4> <p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Market Execution &amp; Compliance</p><p>• Conduct regular field visits across all assigned retail channels to ensure full compliance with company standards.</p><p>• Monitor the execution of approved Must Stock/No Stock lists, Min-Max levels, planograms, product positioning, and display standards in all outlets through market visits and dashboard monitoring of ERP/Merchandising Applications.</p><p>• Ensure products are displayed according to company guidelines, maximizing visibility and customer appeal.</p><p>• Ensure all promotional activities are executed correctly and on schedule across all outlets.</p><p>• Verify promotional pricing, product highlighting, and promotional communication materials are displayed accurately.</p><p>• Monitor product availability during promotional periods and immediately report any execution gaps.</p><p>• Inspect all Point of Sale Materials (POSM) to ensure proper installation, maintenance, and brand consistency.</p><p>• Conduct regular inspections of display stands and coordinate repair or replacement when required.</p><p>• Ensure all displays and merchandising equipment remain clean, attractive, and in excellent condition.</p><p>Reporting &amp; Follow-up</p><p>• Prepare regular field visit reports with clear findings, supporting photos, and recommended corrective actions.</p><p>• Track the completion of corrective actions until full compliance is achieved.</p><p>• Maintain accurate records of execution quality, compliance levels, competitor activities, and merchandising improvements.</p><p>• Provide weekly and monthly execution performance reports to the Business Development Manager, in coordination with the Sales Manager.</p><p>Coordination</p><p>• Coordinate with Sales, Operations, Marketing, Warehouse, and Merchandising teams to ensure smooth execution of approved initiatives.</p><p>• Support new product launches by ensuring timely execution of listings, displays, POSM installation, and promotional visibility.</p><p>Sales Performance Monitoring</p><p>• Monitor sales performance at outlet and category level.</p><p>• Analyze sales trends to identify the root causes of sales increases or declines.</p><p>• Investigate performance issues related to internal factors such as stock availability, product assortment, display quality, pricing execution, or operational issues.</p><p>• Monitor competitor activities including pricing, promotions, new product launches, shelf space, and merchandising initiatives.</p><p>• Recommend adjustments to product display space and category allocation based on sales performance and customer purchasing behavior.</p><p>• Identify underperforming outlets and propose corrective actions to improve execution and sales.</p><p>Market Intelligence</p><p>• Continuously gather market intelligence and identify new merchandising opportunities.</p><p>• Monitor competitor displays and collect market feedback through regular field observations.</p><p>• Identify emerging market trends and recommend ideas to strengthen the company’s in-store presence.</p><p>• Share best practices observed across different retail channels.</p><p>Scope of Responsibility</p><p>• Conduct daily compliance audits in company-operated outlets to ensure merchandising standards are maintained without interfering with day-to-day store operations.</p><p>• Act as the company’s field execution representative, ensuring consistent brand presentation across supermarkets, co-operatives, hypermarkets, groceries, central markets, and other retail channels.</p><p>• Ensure maintenance of highest standards of professional conduct, ethics and integrity in provision of the services.</p><p>• Any other relevant work assigned by the department manager.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Minimum <b>5 years of experience</b> in <b>Food &amp; Beverage (F&amp;B)</b> or <b>FMCG</b>.</p><p>Must have a <b>valid Kuwait driving license</b>.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> • To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty<br><p><span>At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.</span></p><br><br>Responsibilities:<br>Functional Roles and Responsibilities<br>• Welcome and greet every customer in a warm and friendly manner &amp; demonstrate excellent customer service at all times.<br>• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale<br>• Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.<br>• Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.<br>• Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.<br>• Maintain personal grooming standards as advised by the Store Manager.<br>• Maintain clean and organized display, fitting rooms and stock areas.<br>• Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.<br>• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.<br>• Recruit customers for the database, accurately entering their details on the POS system.<br>• Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.<br>Qualifications:<br>Education/Certification and Continued Education<br>• High school qualification<br>• 3 to 4 years retail sales or customer service experience </div>

<p>The Call Center Supervisor- supervises the Call Center functions in accordance with Hospital policy. Supervises the daily operational duties of the unit and ensures its smooth functioning; oversees operations, schedules staff and redresses grievances.</p><p>DUTIES & RESPONSIBILITIES</p><p>Personnel Management & Training</p><ol><li><p>Prepares work schedules and assigns personnel to ensure uninterrupted unit service; organizes staffing, shift patterns and the number of staff required to meet the demand.</p></li><li><p>Evaluates staff work performance and makes recommendations for personnel actions.</p></li><li><p>Monitors the volume of work inflow, assigns staff flexibly to areas of need and updates the CSM regarding areas of concern.</p></li><li><p>Supports new staff; provides proper training and orientation.</p></li><li><p>Undertakes training and reviews of newly appointed staff; ensures that the staff has full understanding of the tasks required of them.</p></li><li><p>Undertakes coaching, remedial training and other development activities with staff to support optimal performance.</p></li><li><p>Improves team performance by raising efficiency; implements new tasks, as required, in consultation with the CSM and provides training to the concerned staff.</p></li></ol><p>Operational duties</p><ol><li><p>Based on the work load / call load / business need the staff are properly distributed 24/7 to receive the calls and server all the callers very professionally.</p></li><li><p>Staff are effectively utilized based on the business requirements and be watchful on the utilization of the over time.</p></li><li><p>All the established policies / practices are well oriented to all the staff and ensure that the staff are following it.</p></li><li><p>Observe / listen the random calls by agents and identify the gaps. This is done to ensure that, the agent wise training / coaching is provided and the quality is improved.</p></li><li><p>Initiate and create new policies as per the industry and quality standards whenever it’s required.</p></li><li><p>Orient all the new joiners and ensure that, proper coaching, mentoring is done on the job requirements. Performance outcome is regularly monitored and communicated with the staff and ensure that he or she delivering good performance.</p></li><li><p>Outbound calls are professionally managed and the applicable promotions are properly communicated with all the applicable callers. Agent wise outbound calls outcome should be monitored / tracked.</p></li><li><p>Evaluate all the reports of the AVAYA system and raise red flags any abnormal variance observed. The external Avaya team members are professionally notified and ensure that the issue is fixed.</p></li><li><p>All the system issues are professionally communicated with AVAYA team on time.</p></li><li><p>Work closely with Operations, IT and Medical Office team and ensure that the doctor’s duty list is integrated in HMIS.</p></li><li><p>Identify all the HMIS gaps in our current system, and discuss with the applicable staff group (IT/ MD Office, CS), suggest the new enhancements requirements (which may benefit the business tracking / enhance patient experience) in HMIS and ensure that, it is professionally communicated to IT team through IT enhancement committee / Operations manager.</p></li><li><p>Monitor the clinic utilization as per the given check list and ensure that, the accurate data is captured, verified and presented to the monthly OP improving and Call Center meeting. We have to work with IT and ensure that, the data capturing is done via HMIS eventually.</p></li><li><p>Non utilized clinics details / doctor’s early leaving clinic details are carefully monitored and reported to MD office.</p></li><li><p>Ensure that, the staff mistakes ledger is properly maintained for planning the training session to the applicable staff to improve their performance.</p></li><li><p>Work closely with the operations team and be aware about the doctors who are seeing low number of patients. All the agents are upselling / promoting the applicable doctors and ensure that more appointments are booked.</p></li><li><p>Assist the operations manager to plan the department budgets.</p></li><li><p>All the given KPI are very carefully understood, for proper data capturing. All the captured data are presented in the given format and submitted to QSM with in the given time line on a monthly basis.</p></li><li><p>Ensures maintenance of department equipment and supplies.</p></li><li><p>Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.</p></li><li><p>Attends all the applicable meetings as required / invited.</p></li><li><p>Daily department wise performance output must be measured and reported (whenever it’s needed) to the operations manager</p></li></ol><p>a. Department wise received calls</p><p>b. Department wise calls outcome</p><p>c. Department wise bookings (monthly)</p><p>d. Agent wise call durations and average call duration (monthly)</p><p>e. Hours wise received calls log to monitor the peak hours</p><p>f. Ensure that this report is used for meaningful submitted to the manager on a daily/ monthly basis.</p><ol><li><p>Monitor each team member’s performance and always be watchful on the following.</p></li></ol><p>a. Agent wise received calls</p><p>b. Agent wise calls outcome</p><p>c. Agent wise bookings</p><p>d. Agent wise booking vs conversion</p><p>e. Agent wise outbound calls</p><p>f. Agent wise call durations and average call duration</p><ol><li><p>All the home health care enquires are professionally managed and communicated with the applicable staff group for action.</p></li><li><p>All the delivery package related enquires are professionally managed and communicated with the applicable staff group for action.</p></li><li><p>All the social media enquiries are professionally managed and business is converted.</p></li><li><p>All the internal referrals are properly saved in the applicable tracker and the conversions are monitored. Non converted referrals are been contacted and the outcome is documented.</p></li><li><p>Ensure all the live chats are addressed on time and the patients are satisfied. The statistics is properly maintained and submitted.</p></li><li><p>Ensure that all the whatsApp communications are answered on time and the patients are satisfied. The statistics is properly maintained and submitted.</p></li><li><p>Ensure that all the existing log books are properly maintained. No log books / trackers are stopped without the knowledge of operations manager.</p></li><li><p>Create & Review Agents call script for each doctor and department.</p></li><li><p>Coordinate with marketing department for each new doctor or new service campaign to insure all the required information is given to call center agents.</p></li><li><p>Performs other related duties as assigned by Manager- Operations.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION: Bachelor Degree from an accredited university with related technical training (Medical Terminology course & Customer Service course). </p>

<p><h4>What will I be doing?</h4> <p>As Telephones Manager, you will ensure on-time and accurate handling of guest calls and management messages, enquiries and emergencies. Telephones Manager contributes to the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:</p> <ul> <li>Manage the daily calls and guest messages operations</li> <li>Achieve positive outcomes from guest queries in a timely and efficient manner</li> <li>Ensure all messages are correctly and promptly accepted and delivered for both guests and management</li> <li>Ensure all wake up calls take place at the correct time</li> <li>Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when appropriate</li> <li>Handle emergency calls immediately and relay comprehensive and accurate information, as required</li> <li>Demonstrate a high level of customer service at all times</li> <li>Comply with hotel security, fire regulations and all health and safety legislation</li> <li>Attend appropriate training courses, when required</li> <li>Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity</li> <li>Follow company brand standards</li> <li>Assist other departments, as necessary</li> </ul> <h4>What are we looking for?</h4> <p>Telephones Manager serving Hilton brands are always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>Positive attitude and good communication skills, especially on the telephone</li> <li>Commitment to delivering a high level of customer service</li> <li>Ability to work on your own and as part of a team</li> <li>Competent level of IT proficiency</li> </ul> <p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p> <ul> <li>Previous experience in a customer-focused industry</li> </ul> <h4>What will it be like to work for Hilton?</h4> <p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.</p> <p>Our vision “to fill the earth</p><p></p>