وظائف مدير جودة في الكويت

<p><h4>Minimum qualifications:</h4> <ul> <li>Bachelor's degree or equivalent practical experience.</li> <li>10 years of experience in contract management, alliance management, or professional services within an enterprise environment.</li> <li>Experience engaging with and advising C-suite or VP-level executive stakeholders.</li> <li>Experience managing cross-functional projects involving legal, financial, and technical stakeholders.</li> <li>Ability to communicate in English and Arabic fluently to work with local clients and partners.</li> </ul> <h4>Preferred qualifications:</h4> <ul> <li>Advanced degree in management, finance, or a technical field.</li> <li>Experience with financial commit tracking, revenue acceleration strategies, and cloud consumption models.</li> <li>Deep understanding of the Google Cloud ecosystem and enterprise AI/ML landscape.</li> <li>Strong executive presence with the ability to navigate complex corporate cultures and resolve high-stakes disputes.</li> </ul></p><p></p>

<p><h4>Minimum qualifications:</h4> <ul> <li>Bachelor's degree or equivalent practical experience.</li> <li>10 years of experience in contract management, alliance management, or professional services within an enterprise environment.</li> <li>Experience engaging with and advising C-suite or VP-level executive stakeholders.</li> <li>Experience managing cross-functional projects involving legal, financial, and technical stakeholders.</li> <li>Ability to communicate in English and Arabic fluently to work with local clients and partners.</li> </ul> <h4>Preferred qualifications:</h4> <ul> <li>Advanced degree in management, finance, or a technical field.</li> <li>Experience with financial commit tracking, revenue acceleration strategies, and cloud consumption models.</li> <li>Deep understanding of the Google Cloud ecosystem and enterprise AI/ML landscape.</li> <li>Strong executive presence with the ability to navigate complex corporate cultures and resolve high-stakes disputes.</li> </ul></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <p>Select and interview candidates, provide training, and oversee staff performance; conduct performance evaluations and manage disciplinary matters.</p> <p>Makes sure that all their subordinates comply with their respective core standards and culture standards.</p> <p>Is accountable for being a highly visible individual in the lobby that well represents the Executive Management.</p> <p>Coordinate with the Banqueting Manager the events logistical needs that are linked with the Guest.</p> <p>Schedule all Guest Service staff (Bell staff, Valet Parking and Door staff) to ensure maximum guest satisfaction within budgeted guidelines.</p> <p>Ensure all vehicles and keys are handled with caution and are properly secured.</p> <p>Coordinate the cooperation between all Guest Service staff in handling guest cars, luggage, etc.</p> <h4>What you bring</h4> <p>Minimum 2–3 years of experience in similar position preferably in a luxury or five-star hotel environment.</p> <p>Proven leadership experience in managing multicultural teams.</p> <p>Strong organizational and planning skills.</p> <p>Excellent communication, organizational, and problem-solving skills.</p> <p>Ability to work flexible hours, including weekends, evenings, and public holidays.</p> <h4>What we offer</h4> <p>Fully furnished single accommodation in high-quality staff housing.</p> <p>Complimentary stays at Four Seasons Hotels worldwide.</p> <p>Paid annual home leave tickets.</p> <p>Free transportation to and from the hotel.</p> <p>Quality employee meals.</p> <p>Comprehensive medical coverage.</p> <p>Vibrant social, cultural, and sporting activities.</p> <h4>Work authorization</h4> <p>The hotel will provide work authorization for the successful candidate.</p> <p>We look forward to welcoming your application and the possibility of you joining our Four Seasons family!</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <p>Select and interview candidates, provide training, and oversee staff performance; conduct performance evaluations and manage disciplinary matters.</p> <p>Makes sure that all their subordinates comply with their respective core standards and culture standards.</p> <p>Is accountable for being a highly visible individual in the lobby that well represents the Executive Management.</p> <p>Coordinate with the Banqueting Manager the events logistical needs that are linked with the Guest.</p> <p>Schedule all Guest Service staff (Bell staff, Valet Parking and Door staff) to ensure maximum guest satisfaction within budgeted guidelines.</p> <p>Ensure all vehicles and keys are handled with caution and are properly secured.</p> <p>Coordinate the cooperation between all Guest Service staff in handling guest cars, luggage, etc.</p> <h4>What you bring</h4> <p>Minimum 2–3 years of experience in similar position preferably in a luxury or five-star hotel environment.</p> <p>Proven leadership experience in managing multicultural teams.</p> <p>Strong organizational and planning skills.</p> <p>Excellent communication, organizational, and problem-solving skills.</p> <p>Ability to work flexible hours, including weekends, evenings, and public holidays.</p> <h4>What we offer</h4> <p>Fully furnished single accommodation in high-quality staff housing.</p> <p>Complimentary stays at Four Seasons Hotels worldwide.</p> <p>Paid annual home leave tickets.</p> <p>Free transportation to and from the hotel.</p> <p>Quality employee meals.</p> <p>Comprehensive medical coverage.</p> <p>Vibrant social, cultural, and sporting activities.</p> <h4>Work authorization</h4> <p>The hotel will provide work authorization for the successful candidate.</p> <p>We look forward to welcoming your application and the possibility of you joining our Four Seasons family!</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Assist the Finance Manager in budgeting, forecasting, and financial planning. Prepare financial statements, MIS reports, and management reports. Monitor cash flow, expenses, and cost control measures. Supervise accounts payable, receivable, payroll, and general ledger. Ensure compliance with accounting standards, tax regulations, and company policies. Support internal and external audits. Analyze financial performance and recommend improvements. Supervise and guide the finance team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div>M.Com or MBA in Finance. 510 years of finance experience in the hypermarket/retail industry. Strong knowledge of accounting, budgeting, taxation, and financial reporting. Proficiency in ERP systems and MS Excel. Good analytical, leadership, and communication skills.</div><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an experienced and results-driven <b>F&amp;B Operations Manager</b> to oversee the day-to-day operations of our cafe outlets. The successful candidate will ensure operational excellence, deliver exceptional customer experiences, lead and develop high-performing teams, and drive profitability while maintaining the highest standards of quality, hygiene and service.</p><p><br></p><ol><li>Oversee daily operations in the food and beverage department, ensuring that all processes align with company standards and enhance customer satisfaction.</li><li>Develop and implement operational strategies that optimize efficiency, reduce costs, and improve service delivery across all our cafes. </li><li>Ensure all cafés maintain high standards of cleanliness, food quality, presentation, and customer service.</li><li>Collaborate with the marketing team to create promotional campaigns that increase customer engagement and drive sales in food and beverage offerings.</li><li>Develop, implement and maintain Standard Operating Procedures (SOPs) across all outlets.</li><li>Train, mentor, and supervise staff members to ensure high levels of performance and adherence to health and safety regulations.</li><li>Analyze operational data to identify trends, forecast demand, and develop actionable insights that support business goals.</li><li>Manage inventory levels and supplier relationships to ensure timely procurement of quality food and beverage products.</li><li>Conduct regular audits of food and beverage operations to ensure compliance with quality standards and regulatory requirements.</li><li> Implement customer feedback mechanisms to continuously improve service quality and address any issues promptly.</li><li> Prepare and present reports to senior management on operational performance, highlighting successes and areas for improvement.</li></ol><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Bachelor's degree in Hospitality Management, Business Administration, or a related field.</p><p>Minimum <b>8 plus years</b> of experience in café or restaurant operations, including at least 3<b> years in a managerial role</b>.</p><p>Experience managing multiple café outlets is highly preferred.</p><p>Strong leadership skills to effectively manage and motivate diverse teams.</p><p>Excellent communication skills for clear interaction with staff and customers.</p><p>Proficiency in data analysis to make informed operational decisions.</p><p>Experience in inventory management and supplier negotiations.</p><p>Knowledge of health and safety regulations in food service operations.</p><p>Ability to develop and implement effective marketing strategies.</p><p>Strong problem-solving skills to address operational challenges efficiently.</p><p>Strong financial acumen with experience managing budgets, food cost, and labor cost.&nbsp;</p><p>Knowledge of food safety regulations and HACCP principles.</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Solution Engineering Manager Siemens Grid Software Location: Kuwait City, Kuwait About the role: This is a senior leadership role at the intersection of engineering excellence and regional energy transformation. As Solution Engineering Manager, you will be the driving force behind the technical delivery of Siemens Grid Software portfolio overseeing multidisciplinary teams and managing a portfolio of high-impact infrastructure projects that directly support national agendas, including Kuwait Vision and broader grid modernization programs. Key Responsibilities Lead end-to-end technical execution of Grid Software projects in Kuwait, ensuring delivery on time, within scope, budget, and quality standards Define project objectives, technical scope, resource allocation, and delivery strategies in collaboration with key stakeholders Drive engineering best practices through the reuse of standard components, templates, and proven delivery frameworks Ensure full compliance with Siemens architectural standards, technical governance, cybersecurity requirements, and EHS policies Represent Siemens in senior-level engagements with government entities, utilities, EPC contractors, and strategic partners Support pre-sales activities, strategic customer engagements, and long-term account retention initiatives Contribute to regional go-to-market strategy and business development planning in alignment with sales and regional management Build and maintain trusted relationships with customers, partners, vendors, and internal stakeholders at all levels Lead and coordinate internal engineering resources, project managers, lifecycle teams, and third-party vendors across geographically distributed teams Coach and develop Technical Project Leads, Engineers, and delivery teams fostering a high-performance, collaborative culture Monitor project performance through robust reporting, scheduling, and quality management mechanism Identify, manage, and resolve technical risks, bottlenecks, and escalation topics throughout the project lifecycle Oversee budget accountability and P&amp;L contribution for the territory's engineering portfolio Lead operational improvement initiatives and support business transformation programs within the territory Manage scope, schedule, and cost changes using structured governance and changing control processes Collaborate with global component teams to ensure alignment with Siemens' architectural and delivery standards</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Your Profile Bachelor s degree in electrical engineering, Electronic Engineering, Telecommunications, Computer Science, IT, or a related technical discipline 10 15 years of progressive experience in project execution and engineering leadership, with a focus on medium to large-scale infrastructure or Grid Software projects Proven track record leading multicultural, multidisciplinary engineering and project management teams in international environments Strong background in the Transmission and Distribution sector, with expertise in SCADA systems, IT/OT integration, digitalization, IoT, and cybersecurity Deep technical knowledge of Substation Automation and Telecommunication Systems, including familiarity with Siemens and competitor solutions Experience managing matrix organizations and navigating complex, multi-stakeholder project environments Experience working within Kuwait or broader markets is strongly preferred Established network and familiarity with Kuwait utilities, transmission operators, or government entities is a distinct advantage Understanding of regional regulatory, procurement, and project delivery frameworks in Kuwait and in the Gulf Exceptional communication, stakeholder management, negotiation, and executive presentation skills Demonstrated passion for developing people, coaching technical teams, and building high-performance cultures Strong commercial acumen with solid understanding of project controlling, scheduling, and corrective action frameworks Fluent in English (written and spoken) while Arabic language is highly advantageous</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Assistant Manager is responsible for serving customers on the shop floor and supporting the shop/department managers in ensuring efficient shop operations and maintaining high standards of customer service.</p><p>RESPONSIBILITIES</p><ul><li>Greet customers warmly and offer expert advice to assist in their purchase decisions, ensuring alignment with quality and customer service standards.</li><li>Assist the managers in maintaining inventories and placing product orders to ensure effective stock management and availability of products.</li><li>Report operational issues promptly and address customer complaints, providing solutions or escalating as needed to ensure both operational efficiency and customer satisfaction.</li><li>Prepare detailed reports on key performance indicators (KPIs), sales trends, inventory status, and team productivity to keep managers informed and support effective decision-making.</li><li>Assist in scheduling staff to align efficiently with operational needs while optimizing costs for the shop/department.</li><li>Assign routine and non-routine tasks to sales associates, cashiers, and coordinators to optimize operational efficiency and ensure tasks are completed effectively.</li><li>Supervise the shop's opening and closing processes to ensure compliance with established procedures for petty cash, reporting, and other requirements.</li><li>Ensure accurate delivery to the accounting department in accordance with company policies and security standards as necessary.</li><li>Communicate sales plans and targets to the shop/department team, monitor their performance continuously, and advise upper management on necessary corrective actions.</li><li>Specific for KIKO: Coach the team on products, makeup application techniques, and selling techniques to deliver KIKO customer experience.</li><li>Assist in training, motivating, and evaluating the team to ensure that the necessary skill base is met, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>LANGUAGE &amp; TECHNICAL SKILLS</p><p>Language Proficiency</p><ul><li>Fluency in English.</li></ul><p>Technical Skills</p><ul><li>Proficiency in MS Office.</li></ul><p>Specific Expertise</p><ul><li>Strong product knowledge.</li></ul><p><b>EDUCATION</b></p><ul><li>Bachelor's degree in a related field.</li></ul><p><b>EXPERIENCE</b></p><ul><li>General Experience: Five years of experience in Retail, or a similar role.</li><li>Managerial Experience: Two years of experience in a managerial role.</li></ul><p><b>BEHAVIORAL COMPETENCIES</b></p><ul><li>Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.</li><li>Directs Work: Provides direction, delegating, and removing obstacles to get work done. For example, asks questions to understand the desired outcomes for the role; confirms accountabilities with others so that work can be done effectively and efficiently; informs stakeholders when there are delays or problems that will affect them.</li><li>Manages Conflict: Handles conflict situations effectively, with a minimum of noise. For example, takes a positive approach to conflicts; helps dispel tension; seeks guidance and feedback on managing conflict; delivers controversial viewpoints candidly and sensitively; does not take arguments personally.</li><li>Develops Talent: Develops people to meet both their career goals and the organization's goals. For example, shares own experience and expertise with others if asked. Provides constructive feedback and other support for other people's development.</li><li>Nimble Learning: Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. For example, experiments to find the best possible solution and gains insight from test cases. Makes use of new concepts and principles when addressing problems. Learns from mistakes to avoid repeating them.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Role Summary</b></p> <p>The Product Development Manager/Sr. Food Technologist leads technical product development across salty snacks portfolio — including chips, extruded snacks, and baked products. The role drives the innovation pipeline, ensuring that all products meet sensory, cost, and regulatory requirements while maintaining company reputation for quality and consumer appeal.</p> <p><b>Key Responsibilities</b></p> <p><b><span>A. Product Development &amp; Innovation</span></b></p> <ul> <li><span>Lead the formulation, bench development, and pilot-plant trials for new salty snack products.</span></li> <li><span>Work with Marketing to translate consumer insights into viable product concepts.</span></li> <li><span>Optimize formulations for cost, functionality, and sensory performance.</span></li> <li><span>Develop flavor and seasoning systems in partnership with suppliers.</span></li> <li><span>Coordinate sensory evaluations and shelf-life studies.</span></li> </ul> <p><b><span>B. Process Development</span></b></p> <ul> <li><span>Own the technical validation of new products on production lines (extruders, fryers, and dryers).</span></li> <li><span>Collaborate with Engineering on new equipment commissioning and process setup.</span></li> <li><span>Establish and document process parameters, standard operating procedures (SOPs), and line capability studies.</span></li> <li><span>Drive yield and oil absorption optimization.</span></li> </ul> <p><b><span>C. Cross-Functional Collaboration</span></b></p> <ul> <li><span>Partner with QA, Procurement, and Operations to ensure successful scale-up.</span></li> <li><span>Support Marketing in preparing product specifications, claims, and packaging validations.</span></li> <li><span>Liaise with supply chain and finance teams to cost models and margin targets.</span></li> </ul> <p><b><span>D. Continuous Improvement</span></b></p> <ul> <li><span>Analyze process data and implement improvements in product stability, quality, and efficiency.</span></li> <li><span>Benchmark KITCO's snack products against global competitors.</span></li> <li><span>Stay up to date on ingredient innovations, healthier oil alternatives, and flavor trends.</span></li> </ul> <p><b><span>E. Leadership &amp; Documentation</span></b></p> <ul> <li><span>Manage R&amp;D technologists or assistants assigned to snack development.</span></li> <li><span>Maintain full technical documentation: formulations, process sheets, trial reports, and product specifications.</span></li> <li><span>Ensure full compliance with Mezzan's HSE and Food Safety policies.</span></li> </ul> <p>&nbsp;</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul> <li><span>10-15 years' experience in savory snack manufacturing (extruded, pellet, and potato-based products).</span></li> <li><span>Proven track record of developing commercially successful products in regional or international snack companies.</span></li> <li><span>Strong understanding of formulation, processing, and frying systems (pellet frying, batch, and continuous lines).</span></li> <li><span>Capable of managing pilot trials, scale-up, and industrial validation in collaboration with operations and quality.</span></li> <li><span>Familiar with seasoning systems, oil management, shelf-life testing, and packaging interactions.</span></li> <li><span>Excellent project management and cross-functional coordination skills (Marketing, Procurement, QA, and Manufacturing).</span></li> <li><span>Ideally experienced with Middle East markets and consumer preferences.</span></li> </ul></div>

<p>المسمى الوظيفي: موظف كول سنتر ومبيعات – يتحدث باللهجة الكويتية&nbsp;&nbsp;</p><p>المكان: الكويت (العمل عن بُعد عبر الهاتف فقط)&nbsp;&nbsp;</p><p>الراتب: 200–280 د.ك شهرياً (دوام جزئي – ساعات مرنة حسب اتصالات العملاء)&nbsp;&nbsp;</p><p>&nbsp;</p><p>المهام والمسؤوليات:&nbsp;&nbsp;</p><p>- الرد على مكالمات العملاء باللهجة الكويتية وتقديم الدعم وخدمة العملاء.&nbsp;&nbsp;</p><p>- تنفيذ عمليات البيع عبر الهاتف وتحقيق أهداف المبيعات الشهرية.&nbsp;&nbsp;</p><p>- إدارة استفسارات العملاء وحل المشكلات بسرعة وفعالية.&nbsp;&nbsp;</p><p>- تسجيل الملاحظات والشكاوى ومتابعتها لضمان رضا العملاء.&nbsp;&nbsp;</p><p>- العمل بمرونة حسب أوقات اتصالات العملاء (ساعات متفرقة).&nbsp;&nbsp;</p><p>&nbsp;</p><p>المتطلبات:&nbsp;&nbsp;</p><p>- خبرة لا تقل عن 10 سنوات في الكول سنتر وخدمة العملاء.&nbsp;&nbsp;</p><p>- خبرة مثبتة في المبيعات الهاتفية وتحقيق الأهداف.&nbsp;&nbsp;</p><p>- إجادة اللهجة الكويتية + العربية الفصحى + الإنجليزية.&nbsp;&nbsp;</p><p>- مهارات اتصال ممتازة، إقناع، وحل المشكلات.&nbsp;&nbsp;</p><p>- القدرة على العمل عن بُعد بشكل مستقل ومرن.&nbsp;&nbsp;</p><p>&nbsp;</p><p>المميزات:&nbsp;&nbsp;</p><p>- دوام مرن (ساعات متفرقة حسب اتصالات العملاء).&nbsp;&nbsp;</p><p>- بونص شهري عند تحقيق أهداف محددة.&nbsp;&nbsp;</p><p>- زيادة سنوية مرتبطة بتقييم الأداء.&nbsp;&nbsp;</p><p>- بيئة عمل احترافية وفرص للتطوير الوظيفي.&nbsp;&nbsp;</p><p>&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're looking for a passionate and customer-focused Customer Success Manager to join our growing team in Kuwait . In this role, you'll build strong client relationships, drive product adoption, and help customers achieve measurable business outcomes with our SaaS solutions. If you enjoy solving problems, delivering exceptional customer experiences, and making a real impact on customer success, we'd love to hear from you. Responsibilities: Customer onboarding: Lead successful onboarding processes, ensuring seamless adoption of products or services. Proactive Project- and Stakeholder Management: Anticipate and address customer issues promptly, offering innovative solutions to maximize value. Steer multiple projects in parallel to success. Define and communicate Roles and Responsibilities, work with proven Project Management frameworks and tools. Understand customer needs: Gather insights into customer requirements, pain points, and challenges to tailor solutions effectively. Account planning: Develop comprehensive account plans to ensure customer success, growth, and retention. Strategic advice: Offer consultative guidance to corporate clients, aligning their objectives with the company's products/services. Foster strong relationships: Build and maintain strategic partnerships with key corporate clients, understanding their goals and objectives. Expansion: Work with the Sales Manager in a Land and Expand motion. Identify opportunities for upselling and cross-selling, increasing revenue and customer satisfaction. Retention: Be aware of your customer portfolio concerning potential churn and flag any risks early. Align closely with professional services and sales to ensure internal alignment. Develop &amp; execute anti-churn strategies. Data analysis: Utilize data and metrics to assess customer health, identify trends, and provide data-driven recommendations. Customer advocacy: Serve as the voice of the customer within the company, advocating for their needs and interests. Create exciting best practices and success stories. Collaborative teamwork: Coordinate with sales, marketing, and product teams to deliver exceptional customer experiences and drive business growth.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>minimum of 3 years of experience as a Customer Success Manager, Consultant or Account Manager (ideally) for a SaaS company Degree in business, engineering, computer science, or comparable education Experience in customer management, confident in leading training workshops, demonstrating product advantages and executive meetings as well as successful management of conflict situations and negotiations Enjoy building relationships with key stakeholders and management levels Eager to work in a high-paced, dynamic environment with changing and evolving processes and tools. Excellent communicator with very good English, both written and spoken. Team player, tech savy, strong bias towards action, customer-centric mindset</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p><p>CORE WORK ACTIVITIES</p><p>Managing Day-to-Day Room Service Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Ensures property policies are administered fairly and consistently. Communicates areas in need of attention to staff and follows up to ensure follow through. Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Room Service Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Celebrates successes and publicly recognizes the contributions of team members. Communicates performance expectations in accordance with job descriptions for each position. Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Observes service behaviors of employees and provides feedback to individuals. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Supervises service behaviors of employees and provides feedback to individuals.</p><p>Room Service Financial and Budgeting Goals</p><p>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction. Sets a positive example for guest relations. Handles guest problems and complaints. Participates in the employee performance appraisal process, providing feedback as needed.</p><p>Conducting Human Resource Activities</p><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job. Trains staff and monitors adherence to all cash handling and credit policies and procedures.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Recognizes good quality products and presentations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <b>About Four Seasons:</b> </p> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<span> <span> <span> <span> <span> <span> <span> </span> </span> </span> </span> </span> </span> </span> <br> <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <p> </p> <p> </p> <p> <b>About the location:</b> </p>A resort-like sanctuary in Kuwait s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating you ll find soaring rooftop restaurants, leisure facilities and the city s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city s malls and souks within a few minutes drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<p> </p> <p> </p> <div> <p> <b>What You Will Do</b> </p> </div> <div> <ul> <li> <p> <span>Select and interview candidates, provide training, and oversee staff performance; conduct performance evaluations and manage disciplinary matters.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Makes sure that all<span> </span>their<span> subordinates </span>comply with<span> their respective core standards &amp; culture standards.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Is accountable for being a highly visible individual in the lobby that well<span> </span>represents<span> the Executive Management.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Coordinate with the Banqueting Manager the events logistical needs that are linked with the Guest </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Schedule all Guest Service staff (Bell staff, Valet Parking and Door staff) to ensure<span> </span>maximum<span> guest satisfaction within budgeted guidelines.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Ensure all vehicles and keys are handled with caution and are properly secured.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Coordinate the cooperation between all Guest Service staff in handling guest cars, luggage, etc.</span> </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p> <b>What You Bring</b> </p> </div> <div> <ul> <li> <p> <span>Minimum 2 3 years of experience in<span> </span>similar<span> </span>position<span> preferably in a luxury or five star hotel environment.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Proven leadership experience in managing multicultural teams.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Strong organizational and planning skills.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Excellent communication, organizational,</span> <span> <span> and problem solving skills.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Ability to work flexible hours, including weekends, evenings, and public holidays.</span> </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p> <b>What We Offer</b> </p> </div> <div> <ul> <li> <p> <span>Fully furnished single accommodation in high-quality staff housing.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Complimentary stays at Four Seasons Hotels worldwide.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Paid annual home leave tickets.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Free transportation to and from the hotel.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Quality employee meals.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Comprehensive medical coverage.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Vibrant social, cultural, and sporting activities.</span> </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p> <b>Work Authorization</b> <span> </span> <br> <span>The hotel will provide work authorization for<span> </span>the successful candidate.</span> </p> </div> <div> <p> </p> </div> <div> <p> <span>We look forward to welcoming your application and the possibility<span> </span>of you<span> joining our Four Seasons family!</span> </span> </p> </div> <div> <p> </p> </div> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an Electrical Maintenance Manager - Residential for our client in Kuwait. Position Overview: The Electrical Maintenance Manager is responsible for planning, directing, and managing all electrical maintenance activities for a fleet of onshore drilling rigs and associated equipment. Key Responsibilities: Maintenance Management: Develop, implement, and continuously improve preventive, predictive, and corrective electrical maintenance programs for land drilling rigs. Ensure maximum reliability and availability of drilling electrical systems and associated equipment. Plan and supervise major electrical overhauls, rig upgrades, and refurbishment projects. Review equipment performance and implement reliability improvement initiatives. Monitor equipment failures and perform root cause failure analysis (RCFA) to eliminate recurring issues. Ensure maintenance activities comply with OEM recommendations and industry best practices. Fleet Support: Provide technical support to multiple onshore drilling rigs. Coordinate troubleshooting of complex electrical failures affecting drilling operations. Monitor rig electrical KPIs including equipment availability, MTBF, MTTR, and maintenance compliance. Conduct periodic inspections and audits of rig electrical systems. Standardize maintenance procedures across the drilling fleet. Equipments: Responsible for electrical maintenance of: SCR and AC/VFD drilling rigs, Rig power generation systems, Diesel generators, Motor Control Centers (MCC), Variable Frequency Drives (VFD), Silicon Controlled Rectifier (SCR) systems, Top Drive electrical systems, Drawworks electrical systems, Mud pump electrical systems, Rotary equipment, Air compressors, Lighting systems, Rig camp electrical distribution systems, High and low voltage distribution systems, UPS systems, PLC and control systems, Instrumentation interfaces, Emergency shutdown systems, Rig communication systems, Electrical protection systems. Planning &amp; Asset Management: Develop annual electrical maintenance plans and budgets. Manage spare parts inventory and critical electrical components. Coordinate procurement of electrical materials and services. Optimize maintenance costs while maintaining equipment reliability. Maintain accurate maintenance records using a Computerized Maintenance Management System (CMMS). Leadership: Lead, mentor, and supervise Electrical Superintendents, Electrical Supervisors, Electrical Engineers, and field electricians. Allocate manpower effectively across multiple drilling rigs. Conduct performance evaluations and competency assessments. Identify training needs and develop technical competency programs. HSE &amp; Compliance: Ensure compliance with company HSE policies and client requirements. Promote a strong electrical safety culture. Ensure compliance with: Lock Out/Tag Out (LOTO) Electrical isolation procedures Permit to Work (PTW) Hazard identification and risk assessment Safe electrical work practices Participate in incident investigations and implement corrective actions. Ensure compliance with applicable electrical codes and standards. Quality &amp; Continuous Improvement: Develop and update electrical maintenance procedures. Conduct reliability analysis and continuous improvement initiatives. Evaluate new technologies to improve drilling equipment reliability. Support rig commissioning, acceptance testing, and startup activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications:</b></p><p>Bachelor's Degree in Electrical Engineering or equivalent. Professional certifications in electrical engineering or maintenance management are advantageous. Experience of 8+ years of electrical maintenance experience in the oil and gas drilling industry with minimum 5 years in a managerial or superintendent-level position. Candidates from Canada, United States, Europe, Eastern Europe, Australia, China are preferred. Experience managing electrical maintenance across multiple drilling rigs. Strong knowledge of AC and SCR drilling rig electrical systems. Experience working in GCC/Middle East drilling operations is highly desirable.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <br> </p> <p> <strong>Job Purpose</strong> </p> <p>The Key Account Manager Business Solutions is responsible for managing strategic enterprise accounts and driving revenue growth by identifying, developing, and closing high-value opportunities within the Business Solutions vertical. The role focuses on building long-term client relationships, understanding business needs, and promoting advanced technology offerings across areas such as Advanced Analytics &amp; AI, Cloud, Cybersecurity, IoT, Command &amp; Control Centers, and Data Center technologies.</p> <p> <strong>Key Responsibilities</strong> </p> <p> <strong>Strategic Account Management</strong> </p> <ul> <li>Manage and develop relationships with assigned key accounts across enterprise and government sectors.</li> <li>Act as the primary point of contact for strategic clients.</li> <li>Build strong relationships with senior decision-makers including CIOs, CTOs, and IT Directors.</li> <li>Develop and execute strategic account plans to expand business opportunities.</li> </ul> <p> <strong>Business Development</strong> </p> <ul> <li>Identify and pursue new opportunities within the Business Solutions portfolio.</li> <li>Develop new clients and expand existing accounts across multiple sectors in Kuwait.</li> <li>Lead the sales cycle from opportunity identification through proposal development, negotiation, and contract closure.</li> <li>Build and maintain a strong sales pipeline.</li> </ul> <p> <strong>Sales &amp; Revenue Growth</strong> </p> <ul> <li>Achieve assigned sales targets and revenue objectives.</li> <li>Contribute to overall revenue growth within the Business Solutions vertical.</li> <li>Provide regular forecasts and sales performance reports.</li> </ul> <p> <strong>Client Engagement</strong> </p> <ul> <li>Conduct regular meetings and business reviews with key clients.</li> <li>Understand customer challenges and align technology offerings with their business objectives.</li> <li>Ensure high levels of customer satisfaction and long-term partnerships.</li> </ul> <p> <strong>Internal Collaboration</strong> </p> <ul> <li>Work closely with pre-sales, technical, and delivery teams to develop competitive proposals.</li> <li>Coordinate with internal stakeholders to ensure successful project delivery.</li> <li>Support bid preparation and technical-commercial proposals.</li> </ul> <p> <strong>Market Awareness</strong> </p> <ul> <li>Monitor market trends, emerging technologies, and competitor activities.</li> <li>Identify new sectors and opportunities for business expansion.</li> <li>Provide market insights to support strategic decision-making.</li> </ul> <p> <strong>Key Technologies within the Business Solutions Portfolio</strong> </p> <ul> <li>Advanced Analytics &amp; Artificial Intelligence</li> <li>Cloud Native Applications &amp; Cloud Migration</li> <li>Cyber Security &amp; Data Protection</li> <li>Command &amp; Control Centers</li> <li>IoT &amp; Smart Solutions</li> <li>Data Center Technologies</li> </ul> <p> <strong>Qualifications</strong> </p> <p>Bachelor s Degree in Business Administration, Information Technology, Engineering, or a related field.</p> <p> <strong>Experience Requirements</strong> </p> <ul> <li>5 8 years of proven experience in technology sales or key account management.</li> <li>Strong understanding of enterprise technology trends and digital transformation initiatives.</li> <li>Experience working with enterprise or government clients is an advantage.</li> </ul> <p> <strong>Skills &amp; Competencies</strong> </p> <ul> <li>Strong strategic sales and account management capabilities</li> <li>Excellent negotiation and relationship-building skills</li> <li>Strong communication and presentation abilities</li> <li>Ability to work independently and manage complex sales cycles</li> <li>Commercial awareness and strategic thinking</li> </ul> <p> <strong>Language Requirements</strong> </p> <ul> <li>English: Professional proficiency required</li> <li>Arabic: Strong advantage</li> </ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>(Job Description)</p><p><b>Job Title:</b> Planning &amp; S&amp;OP Manager</p><p><b>Department:</b> Supply Chain</p><p><b>Reports To:</b> Supply Chain Director / Operations Director</p><p>Job Purpose</p><p>Responsible for leading the Sales &amp; Operations Planning (S&amp;OP) process, demand planning, inventory management, procurement planning, and cross-functional collaboration to ensure product availability while optimizing inventory, cost, and service levels.</p><p>Key Responsibilities</p><ul><li>Lead the monthly Sales &amp; Operations Planning (S&amp;OP) process.</li><li>Develop demand forecasts using historical data, sales trends, and business insights.</li><li>Manage inventory planning to maintain optimal stock levels and reduce excess inventory.</li><li>Coordinate supply planning with suppliers and internal stakeholders.</li><li>Oversee purchasing planning for food, non-food items, equipment, and operational supplies.</li><li>Monitor inventory performance and implement initiatives to reduce stock shortages and obsolete inventory.</li><li>Develop and track Supply Chain KPIs, including inventory turnover, forecast accuracy, service level, and stock availability.</li><li>Collaborate with Sales, Operations, Finance, Logistics, and Procurement teams to align business objectives.</li><li>Prepare executive reports and dashboards for senior management.</li><li>Support new store openings by planning equipment, inventory, and procurement requirements.</li><li>Identify opportunities to improve planning processes and supply chain efficiency.</li><li>Manage supplier planning activities and coordinate with logistics providers to ensure timely deliveries.</li><li>Lead process improvement initiatives to optimize inventory costs and operational performance.</li><li>Coach and develop planning team members while monitoring departmental KPIs.</li><li>Ensure compliance with company policies and supply chain procedures.</li><li>Support product launches, promotional campaigns, and seasonal planning activities.</li></ul><p>Qualifications</p><ul><li>Bachelor's degree in Supply Chain Management, Business Administration, Industrial Engineering, or related field.</li><li>Master's degree is preferred.</li><li>10+ years of experience in Supply Chain Planning, Inventory Management, Demand Planning, or S&amp;OP.</li><li>Experience in FMCG, Retail, QSR, or Food &amp; Beverage industries.</li><li>Strong knowledge of S&amp;OP, Demand Planning, Supply Planning, Inventory Control, Procurement Planning, and Forecasting.</li><li>Advanced knowledge of ERP systems such as SAP, Oracle Fusion, or similar.</li><li>Advanced Microsoft Excel and reporting skills.</li></ul><p>Core Competencies</p><ul><li>Sales &amp; Operations Planning (S&amp;OP)</li><li>Demand Forecasting</li><li>Supply Planning</li><li>Inventory Management</li><li>Procurement Planning</li><li>Supply Chain Analytics</li><li>KPI Management</li><li>Strategic Planning</li><li>Cross-functional Leadership</li><li>Vendor &amp; Supplier Management</li><li>Process Improvement</li><li>Cost Optimization</li><li>Data Analysis</li><li>Team Leadership</li><li>Stakeholder Management</li><li>Problem Solving</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Technical Skills</p><ul><li>Sales &amp; Operations Planning (S&amp;OP)</li><li>Demand Planning &amp; Forecasting</li><li>Supply Planning</li><li>Inventory Management &amp; Inventory Control</li><li>Procurement &amp; Purchasing</li><li>Supply Chain Management</li><li>Material Requirements Planning (MRP)</li><li>Inventory Optimization</li><li>Demand Forecasting &amp; Analytics</li><li>KPI Development &amp; Performance Monitoring</li><li>Data Analysis &amp; Business Reporting</li><li>Vendor &amp; Supplier Management</li><li>Cost Optimization</li><li>Logistics Coordination</li><li>Import &amp; Export Operations</li><li>New Store Planning</li><li>Product Launch Planning</li><li>ERP Systems (SAP, Oracle Fusion)</li><li>Microsoft Excel (Advanced)</li><li>Microsoft Office Suite</li></ul><p>Soft Skills</p><ul><li>Leadership &amp; Team Management</li><li>Strategic Planning</li><li>Analytical Thinking</li><li>Problem Solving</li><li>Decision Making</li><li>Cross-functional Collaboration</li><li>Communication Skills</li><li>Negotiation Skills</li><li>Stakeholder Management</li><li>Project Management</li><li>Process Improvement</li><li>Time Management</li><li>Change Management</li><li>Continuous Improvement</li><li>Coaching &amp; Team Development</li><li>Attention to Detail</li><li>Adaptability</li><li>Presentation Skills</li><li>Conflict Resolution</li></ul><p><br></p></div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for assisting the management of the process of credit approval on individual credit facility proposals for Corporate and Retail customers (only those retail proposals that fall outside applicable policy parameters), forwarded to them by the appropriate departments/ units. The incumbent will assess the quality of the credit exposure sought to be undertaken and adherence to established policies and procedures. The incumbent will constantly research and seek to apply best practices in credit risk, in accordance with Basel II and other relevant guidelines.<br><br>Essential Duties & Responsibilities By Dimensions<br><br>A- Shareholder & Financial<br><br>Perform activities within the assigned Credit Risk Strategy that reflects the Group’s tolerance for risk and the level of profitability the Group expects to achieve for incurring various credit risks. Ensure the use of a standardized process for evaluating credit proposals ensuring that all approved credits are within QNB’s Credit Risk Strategy. Assist the SVP of Risk in creating Key Performance Indicators (KPIs) for the department and monitor their achievement on periodic basis Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor same. Implements KPI’s and best practices for role Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.<br><br>B- Customer (Internal & External)<br><br>Coordinate with Compliance Group to ensure an appropriate response to obtain updates on regulations pertaining to credit risk review that are promulgated by the Central Bank, if any. Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. Assist the SVP of Risk in the development/ finalization of Service Level Agreements (SLAs) between the respective overseas operations and Head Office units/ departments as and when needed, to the extent they relate to the business functions. Ensure adherence to the Turn around Times (TAT) specified in the SLAs. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.<br><br>C-Internal (Processes, Products, Regulatory)<br><br>Perform credit assessments, and provide credit approvals within the authority delegated to the incumbent. Ensure compliance with established/ approved credit risk policies and procedures and ensure that a sound environment for identifying, measuring, monitoring and controlling credit risk is in place. Check coordination with business unit Relationship Managers for the timely receipt of customer documents/ other information required to evaluate the credit worthiness of the proposed borrowers. Supervise the assessment of the credit proposals is adequate and analyses the various credit risk facets to measure a final credit risk rating including (but not limited to) an assessment of the requested facility and guarantees provided, client management and background, industry analysis, country analysis, external agency credit rating (if applicable), financial and cash flow analysis and the risk rating from the credit risk rating tool in use. Based on the assessment, recommend extending or declining the facility request or asking for additional security/ further structuring of the deal/ facility to safeguard the Group’s interests. Ensure that all credit approvals meet overall policy guidelines and QCB regulations and to stipulate terms and conditions to mitigate the credit risk borne/ faced by the Group. Work towards improving overall Group credit portfolio by instilling credit risk best practices. Address/ facilitate correction of any weaknesses identified during assessments, audits, or examinations. Coordinate activities with business units to ensure the timely processing of customer credit requests within established TATs.<br><br>Continuous Improvement<br><br>Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues.<br><br>D-Learning & Knowledge<br><br>Possess an understanding of business processes and controls in all related credit/ operational areas. Maintain an understanding of all pertinent regulations as well as best practices pertaining to the overall credit operations. Support in risk management training across all business areas within the Group. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities.<br><br>E-Legal, Regulatory, And Risk Framework Responsibilities<br><br>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br>F-Other<br><br>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br>University graduate (Bachelor’s degree) preferably with a Major in Finance, Banking, Economics, Mathematics, or Business Administration (related field of study), Masters preferred. Professional certification such as PRM, CPA, CFA is preferred. Sound typically a Minimum of 8 years’ experience in a major bank of which at least 2 years in bank in a supervisory capacity in risk function.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of your Passport Copy of Education Certificate

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Front Office Manager, you’re not just helping oversee daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Support daily front office operations: Assist in overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience Inspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.