وظائف كول سنتر في الكويت

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Purpose:&nbsp;</p><br><p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. </p><br><p>Responsibilities:&nbsp;</p><br><p>•Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.&nbsp;<br>•Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.&nbsp;<br>•Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.&nbsp;<br>•Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.&nbsp;<br>•Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.&nbsp;<br>•Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.&nbsp;<br> </p><br><br>Qualifications<br><br><p>Bachelor’s degree in pharmaceutical studies.&nbsp;</p><br><p>3-5 years of experience of Relevant industry experience, ideally in biotechnology and/or pharmaceuticals.<br>Previous experience in Immunology-Oncology-Specialty-or Rare disease Therapy areas is a must.</p><br><p>Fluency in English and Arabic&nbsp;</p><br><p>Excellent communication and presentation skills&nbsp;</p><br><p>Practical knowledge and understanding of HCPs and disease area requirements&nbsp;</p><br><p>Good understanding of the market challenges and opportunities&nbsp;</p><br><p>Great sense of ethics and integrity&nbsp;<br>&nbsp;<br>Teamwork Capabilities&nbsp;</p><br><p>Curiosity and ability to learn and improve.&nbsp;</p><br><p>Additional information&nbsp;</p><br><p>AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.&nbsp;</p><br><br>Additional Information<br><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a professional and customer-oriented Call Center Representative to join our team. The ideal candidate must be fluent in Arabic, have a good command of English, and possess excellent communication and interpersonal skills.The candidate will be responsible for handling customer inquiries, providing assistance, and ensuring a positive customer experience.Key Responsibilities● Handle incoming and outgoing customer calls professionally.● Respond to customer inquiries and provide accurate information.● Assist customers with requests, complaints, and general support.● Maintain accurate records of customer interactions.● Follow up on customer issues to ensure timely resolution.● Coordinate with internal departments when necessary.● Maintain high standards of customer service and satisfaction.Job Requirements● Fluent Arabic (mandatory) – excellent speaking and communication skills.● Good command of English – speaking, reading, and writing.● Strong communication and interpersonal skills.● Good computer skills and familiarity with Microsoft Office.● Ability to handle customer inquiries professionally and patiently.● Strong problem-solving and organizational skills.● Ability to work independently and as part of a team.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>● Customer Service● Telephone Etiquette● Communication Skills● Problem Solving● Customer Relationship Management (CRM)● Multitasking● Time Management</p></div>

<p><br></p><p> </p><p> <strong>Job Purpose</strong> </p> <p> To provide expert diagnostic imaging and clinical leadership at the Diagnostics &amp; Imaging Center, and to oversee the safe, efficient and high-quality delivery of all unit activities. The Consultant Radiologist supervises staff, ensures compliance with clinical, safety, regulatory, accreditation and research standards, and contributes to the excellence of radiology practice through research, audit, education and training.</p> <p> </p> <p></p> Responsibilities <p> </p><p> <strong>Roles &amp; Responsibilities</strong> </p> <p> <strong>1. Clinical Practice and Reporting</strong> </p> <ul> <li> Act as the subject-matter expert for diagnostic imaging and provide general clinical duties of a Consultant Radiologist.</li> <li> Perform, interpret and report on radiological examinations and procedures, including MRI, CT, ultrasound (including Doppler), bone mineral densitometry (DXA), and general radiography, and image-guided procedures within the scope of competence.</li> <li> Review imaging requests for clinical justification and appropriateness (using evidence-based appropriateness criteria); approve, modify or decline requests and select the most appropriate examination and protocol.</li> <li> Establish, approve and periodically review imaging protocols for all modalities, including contrast and research-specific protocols.</li> <li> Supervise, verify and approve radiology reports issued by the Diagnostic Imaging Center, ensuring they are accurate, clear, structured where appropriate, and issued within agreed turnaround times.</li> <li> Communicate critical and unexpected findings to the referring clinician promptly and document this in line with the critical results policy.</li> <li> Provide continuous consultative support to referring physicians and medical staff across DDI and participate in multidisciplinary meetings.</li> <li> Apply knowledge of imaging relevant to diabetes and metabolic disease (e.g., body composition, hepatic fat quantification, vascular and diabetic-foot imaging) in clinical and research work.</li> </ul> <p> <strong>2. Patient Safety</strong> </p> <ul> <li> Radiation safety: ensure justification and optimization of all ionizing radiation examinations; oversee dose monitoring against diagnostic reference levels; ensure pregnancy screening and compliance with Kuwait Ministry of Health radiation protection regulations, in coordination with the Radiation Protection Department.</li> <li> MRI safety: oversee MRI safety zoning, patient and staff screening, and decisions on implants and devices, in line with recognized MR safety guidance.</li> <li> Contrast safety: oversee contrast screening (renal function, allergy history, metformin and other diabetes-related risks), administration under appropriate supervision, and management of contrast reactions and extravasation.</li> <li> Ensure availability of resuscitation equipment and drugs in the Diagnostic Imaging Center and lead the clinical response to medical emergencies in the unit.</li> <li> Ensure informed consent is obtained and documented for procedures requiring it.</li> <li> Report, investigate and follow up on incidents and near-misses, and ensure corrective and preventive actions are implemented.</li> <li> Ensure compliance with infection prevention and control practices with the respective unit.</li> </ul> <p> </p> <p> <strong>3. Leadership, Supervision and Operational Oversight</strong> </p> <ul> <li> Provide clinical and operational oversight of all activities and ensure implementation of operational policies and procedures.</li> <li> Supervise, direct and support staff, including radiologists, radiographers/technologists, sonographers, nurses and administrative staff.</li> <li> Plan duty rosters, coverage and on-call arrangements to meet service demand and supervise on-call duties as required.</li> <li> Conduct or contribute to staff performance appraisals, competency assessments and privileging of radiology staff.</li> <li> Participate in interview panels to ensure selection of the best possible candidates for appointments in the department.</li> <li> Monitor workload, waiting times, scheduling efficiency and utilization of equipment, and take action to address bottlenecks.</li> <li> Oversee equipment performance, preventive maintenance, quality control and vendor service contracts, and ensure timely escalation of faults.</li> <li> Oversee the safe and effective use of RIS/PACS, image storage, retrieval, and data integrity.</li> <li> Contribute to strategic and operational planning for the department, including manpower, equipment, facilities, the annual budget estimate and running costs.</li> <li> Organize and chair professional meetings within the department and coordinate with other units (including Clinical Operations) to improve patient care, in consultation with the Head of Unit.</li> <li> Deputize for the Head of Unit when delegated and assist with administrative work.</li> </ul> <p> <strong>4. Quality, Governance and Accreditation</strong> </p> <ul> <li> Lead the Diagnostic Imaging Center quality assurance and improvement program, including clinical audits, radiologist peer reviews, and discrepancy meetings.</li> <li> Define, monitor, and report on key performance indicators to the Head of Unit and relevant committees.</li> <li> Ensure policies, procedures and practices meet internationally recognized accreditation standards adopted by DDI (e.g., Accreditation Canada International), and support accreditation surveys and audits.</li> <li> Ensure compliance with documented clinical standards, policies and procedures to maintain a consistently high standard of care.</li> <li> Keep policies and procedures current and aligned with best practice and regulatory requirements.</li> </ul> <p> <strong>5. Research Imaging</strong> </p> <ul> <li> Promote, encourage and participate in research activities, including acting as principal investigator, co-investigator or study radiologist as required.</li> <li> Review study protocols and imaging manuals for feasibility, and advise on imaging methodology, acquisition parameters, standardization and quantitative endpoints.</li> <li> Ensure research imaging is performed and reported according to the approved protocol, ICH Good Clinical Practice (GCP), ethics committee approvals and sponsor requirements, including blinded or independent reads where specified.</li> <li> Ensure research participants have given valid informed consent before research imaging is performed, and that research and clinical imaging are clearly separated in scheduling, reporting and billing.</li> <li> Oversee the management and communication of incidental findings in research participants according to the approved protocol and DDI policy.</li> <li><br></li></ul><p></p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Education and Qualifications</strong> </p> <ul> <li> MBBS or equivalent medical degree from a recognized university.</li> <li> Specialist qualification in Diagnostic Radiology from a recognized university or board (e.g., Fellowship, American Board, Canadian Board, FRCR, Arab Board, Kuwait Board, or a Ph.D. or equivalent), recognized by the Kuwait Ministry of Health.</li> <li> Sub-specialty fellowship training (e.g., body, musculoskeletal, cardiovascular imaging or MRI) is desirable.</li> </ul> <p> <strong>Licensure and Certifications</strong> </p> <ul> <li> Valid license to practice as a Consultant Radiologist in the State of Kuwait, or eligibility to obtain it before starting.</li> <li> Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) from the American Heart Association, kept current.</li> <li> ICH Good Clinical Practice (GCP) certificate, or completion within three months of appointment and renewal as required.</li> <li> Radiation protection training, as required by national regulations.</li> </ul> <p> <strong>Experience</strong> </p> <ul> <li> +15 yrs, 5 yrs mgt exp, 9 yrs</li></ul>

<p>Five Rivers Analytics is looking for a Service Desk Administrator to work in Camp Arifjan, KW. To join our team of outstanding professionals, apply today! Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using ServiceNow and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.</p><h4><b><br></b></h4><h4><b>Responsibilities</b></h4><ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</li><li>May be required to work for 12-hour shifts utilizing ServiceNow call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Completes all tasks and assignments as requested by Supervisors and Management.</li><li>Performs other duties and assignments as required.</li></ul><h4>Qualifications</h4><ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance.</li><li>High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>Prerequisite requirements for State-side applicants: valid U.S. passport, must be able to obtain and maintain an International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>Prerequisites for in-country applicants: valid U.S. passport, valid International Driver s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver s license, medical qualifications, self-identify current visa sponsor &amp; employer, and a copy of your Civil ID and/or work visa.</li><li>Must be able to pass a details medical and dental exam.</li><li>Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.</li><li>Must have a working knowledge of Microsoft Office software.</li><li>Demonstrated strong customer service skills are mandatory.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance.</li><li>High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>Prerequisite requirements for State-side applicants: valid U.S. passport, must be able to obtain and maintain an International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>Prerequisites for in-country applicants: valid U.S. passport, valid International Driver s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver s license, medical qualifications, self-identify current visa sponsor &amp; employer, and a copy of your Civil ID and/or work visa.</li><li>Must be able to pass a details medical and dental exam.</li><li>Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.</li><li>Must have a working knowledge of Microsoft Office software.</li><li>Demonstrated strong customer service skills are mandatory.</li><li>Certifications:This position requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows: IAT Level I Baseline: + Cisco: CCNA: Certified Network Associate - Security + Cisco: CCNP: Certified Network Professional - Security + CompTIA: A+ ce + CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024) + CompTIA: Network+ ce + CompTIA: Security+ ce + CompTIA: SecurityX ce + GIAC: GCED: Certified Enterprise Defender + GIAC: GCIH: Certified Incident Handler: Certified Incident Handler + GIAC: GICSP: Industrial Cyber Security Professional + GIAC: GSEC: Security Essentials + ISACA: CISA: Certified Information Systems Auditor + ISC2: CISSP (or Associate): Certified Information Systems Security Professional + ISC2: SSCP: Systems Security Certified Practitioner Computing Environment (CE) Certification: + CompTIA: Server+. + Microsoft: 365 Certified: Modern Desktop Administrator Associate. + Microsoft: MCSA: Windows 10. + Microsoft: MCSA: Windows Server 2012. + Microsoft: MCSA: Windows Server 2016. + Microsoft: MCSE: Cloud Platform and Infrastructure. + Microsoft: MCSE: Enterprise Devices and Apps. + Microsoft: MCSE: Private Cloud 2012. + Microsoft: MCSE: Server Infrastructure 2012. + Microsoft: MCT: Certified IT Professional. + Microsoft: MCT: Certified Systems Administrator. + Microsoft: 365 Certified: Endpoint Administrator Associate. + Microsoft: 365 Certified: Enterprise Administrator Expert. + Microsoft: 365 Certified: Messaging Administrator Associate. + Microsoft: 365 Certified: Modern Desktop Administrator Associate. + Microsoft: 365 Certified: Security Administrator Associate. Microsoft: Certified: Azure Administrator Associate. + Microsoft: Certified: Azure Database Administrator Associate. + Microsoft: Certified: Azure Security Engineer Associate. + Microsoft: Certified: Azure Solutions Architect Expert. + Microsoft: Certified: Identity and Access Administrator Associate. + Microsoft: Certified: Information Protection Administrator Associate. + Microsoft: Certified: Security Operations Analyst Associate. + Microsoft: MCSA: SQL 2016 Database Admin. + Microsoft: MCSA: SQL 2016 Database BI Development. + Microsoft: MCSA: SQL 2016 Database Dev. + Microsoft: MCSE: Core Infrastructure. + Microsoft: MCSE: Database Management and Analytics. + Microsoft: MCSE: Productivity Solutions Expert.</li></ul>

<p>Five Rivers Analytics is looking for a Service Desk Administrator to work in Camp Arifjan, KW. To join our team of outstanding professionals, apply today! Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using ServiceNow and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.</p><h4><b>Responsibilities</b></h4><ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</li><li>May be required to work for 12-hour shifts utilizing ServiceNow call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Completes all tasks and assignments as requested by Supervisors and Management.</li><li>Performs other duties and assignments as required.</li></ul><h4><b>Qualifications</b></h4><ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance.</li><li>High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>Prerequisite requirements for State-side applicants: valid U.S. passport, must be able to obtain and maintain an International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>Prerequisites for in-country applicants: valid U.S. passport, valid International Driver s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver s license, medical qualifications, self-identify current visa sponsor &amp; employer, and a copy of your Civil ID and/or work visa.</li><li>Must be able to pass a details medical and dental exam.</li><li>Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.</li><li>Must have a working knowledge of Microsoft Office software.</li><li>Demonstrated strong customer service skills are mandatory.</li><li>Certifications:This position requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:IAT Level I Baseline:<ul><li>Cisco: CCNA: Certified Network Associate - Security</li><li>Cisco: CCNP: Certified Network Professional - Security</li><li>CompTIA: A+ ce</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)</li><li>CompTIA: Network+ ce</li><li>CompTIA: Security+ ce</li><li>CompTIA: SecurityX ce</li><li>GIAC: GCED: Certified Enterprise Defender</li><li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>GIAC: GICSP: Industrial Cyber Security Professional</li><li>GIAC: GSEC: Security Essentials</li><li>ISACA: CISA: Certified Information Systems Auditor</li><li>ISC2: CISSP (or Associate): Certified Information Systems Security Professional</li><li>ISC2: SSCP: Systems Security Certified Practitioner</li></ul>Computing Environment (CE) Certification:<ul><li>CompTIA: Server+.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: MCSA: Windows 10.</li><li>Microsoft: MCSA: Windows Server 2012.</li><li>Microsoft: MCSA: Windows Server 2016.</li><li>Microsoft: MCSE: Cloud Platform and Infrastructure.</li><li>Microsoft: MCSE: Enterprise Devices and Apps.</li><li>Microsoft: MCSE: Private Cloud 2012.</li><li>Microsoft: MCSE: Server Infrastructure 2012.</li><li>Microsoft: MCT: Certified IT Professional.</li><li>Microsoft: MCT: Certified Systems Administrator.</li><li>Microsoft: 365 Certified: Endpoint Administrator Associate.</li><li>Microsoft: 365 Certified: Enterprise Administrator Expert.</li><li>Microsoft: 365 Certified: Messaging Administrator Associate.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: 365 Certified: Security Administrator Associate.</li><li>Microsoft: Certified: Azure Administrator Associate.</li><li>Microsoft: Certified: Azure Database Administrator Associate.</li><li>Microsoft: Certified: Azure Security Engineer Associate.</li><li>Microsoft: Certified: Azure Solutions Architect Expert.</li><li>Microsoft: Certified: Identity and Access Administrator Associate.</li><li>Microsoft: Certified: Information Protection Administrator Associate.</li><li>Microsoft: Certified: Security Operations Analyst Associate.</li><li>Microsoft: MCSA: SQL 2016 Database Admin.</li><li>Microsoft: MCSA: SQL 2016 Database BI Development.</li><li>Microsoft: MCSA: SQL 2016 Database Dev.</li><li>Microsoft: MCSE: Core Infrastructure.</li><li>Microsoft: MCSE: Database Management and Analytics.</li><li>Microsoft: MCSE: Productivity Solutions Expert.</li></ul><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>Demonstrated strong customer service skills are mandatory.</li><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance.</li><li>Prerequisite requirements for State-side applicants: valid U.S. passport, must be able to obtain and maintain an International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>Prerequisites for in-country applicants: valid U.S. passport, valid International Driver s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver s license, medical qualifications, self-identify current visa sponsor &amp; employer, and a copy of your Civil ID and/or work visa.</li><li>Must be able to pass a details medical and dental exam.</li><li>Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.</li><li>Must have a working knowledge of Microsoft Office software.</li><li>Candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification.</li></ul>

<p>Five Rivers Analytics is looking for a Service Desk Administrator to work in Camp Arifjan, KW. To join our team of outstanding professionals, apply today! Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using ServiceNow and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.</p><strong>Responsibilities</strong><ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</li><li>May be required to work for 12-hour shifts utilizing ServiceNow call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Completes all tasks and assignments as requested by Supervisors and Management.</li><li>Performs other duties and assignments as required.</li></ul><strong>Qualifications</strong><ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance.</li><li>High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>Prerequisite requirements for State-side applicants: valid U.S. passport, must be able to obtain and maintain an International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>Prerequisites for in-country applicants: valid U.S. passport, valid International Driver s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver s license, medical qualifications, self-identify current visa sponsor &amp; employer, and a copy of your Civil ID and/or work visa.</li><li>Must be able to pass a details medical and dental exam.</li><li>Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.</li><li>Must have a working knowledge of Microsoft Office software.</li><li>Demonstrated strong customer service skills are mandatory.</li><li>Certifications:This position requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows: IAT Level I Baseline:<ul><li>Cisco: CCNA: Certified Network Associate - Security</li><li>Cisco: CCNP: Certified Network Professional - Security</li><li>CompTIA: A+ ce</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)</li><li>CompTIA: Network+ ce</li><li>CompTIA: Security+ ce</li><li>CompTIA: SecurityX ce</li><li>GIAC: GCED: Certified Enterprise Defender</li><li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>GIAC: GICSP: Industrial Cyber Security Professional</li><li>GIAC: GSEC: Security Essentials</li><li>ISACA: CISA: Certified Information Systems Auditor</li><li>ISC2: CISSP (or Associate): Certified Information Systems Security Professional</li><li>ISC2: SSCP: Systems Security Certified Practitioner</li></ul>Computing Environment (CE) Certification:<ul><li>CompTIA: Server+.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: MCSA: Windows 10.</li><li>Microsoft: MCSA: Windows Server 2012.</li><li>Microsoft: MCSA: Windows Server 2016.</li><li>Microsoft: MCSE: Cloud Platform and Infrastructure.</li><li>Microsoft: MCSE: Enterprise Devices and Apps.</li><li>Microsoft: MCSE: Private Cloud 2012.</li><li>Microsoft: MCSE: Server Infrastructure 2012.</li><li>Microsoft: MCT: Certified IT Professional.</li><li>Microsoft: MCT: Certified Systems Administrator.</li><li>Microsoft: 365 Certified: Endpoint Administrator Associate.</li><li>Microsoft: 365 Certified: Enterprise Administrator Expert.</li><li>Microsoft: 365 Certified: Messaging Administrator Associate.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: 365 Certified: Security Administrator Associate.</li><li>Microsoft: Certified: Azure Administrator Associate.</li><li>Microsoft: Certified: Azure Database Administrator Associate.</li><li>Microsoft: Certified: Azure Security Engineer Associate.</li><li>Microsoft: Certified: Azure Solutions Architect Expert.</li><li>Microsoft: Certified: Identity and Access Administrator Associate.</li><li>Microsoft: Certified: Information Protection Administrator Associate.</li><li>Microsoft: Certified: Security Operations Analyst Associate.</li><li>Microsoft: MCSA: SQL 2016 Database Admin.</li><li>Microsoft: MCSA: SQL 2016 Database BI Development.</li><li>Microsoft: MCSA: SQL 2016 Database Dev.</li><li>Microsoft: MCSE: Core Infrastructure.</li><li>Microsoft: MCSE: Database Management and Analytics.</li><li>Microsoft: MCSE: Productivity Solutions Expert.</li></ul><p></p><p><strong>_Any clearance requirements for this position are established by the government contract._</strong></p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Must be a US citizen with an active Secret clearance, or higher level, security clearance.</p><p>High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</p><p>Prerequisite requirements for State-side applicants: valid U.S. passport, must be able to obtain and maintain an International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.</p><p>Prerequisites for in-country applicants: valid U.S. passport, valid International Driver s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver s license, medical qualifications, self-identify current visa sponsor &amp; employer, and a copy of your Civil ID and/or work visa.</p><p>Must be able to pass a details medical and dental exam.</p><p>Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.</p><p>Must have a working knowledge of Microsoft Office software.</p><p>Demonstrated strong customer service skills are mandatory.</p><p>Certifications:This position requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification.</p>

<p>Five Rivers Analytics is looking for a Service Desk Administrator to work in Camp Arifjan, KW. To join our team of outstanding professionals, apply today! Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using ServiceNow and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.</p><h4><b><br></b></h4><h4><b>Responsibilities</b></h4><ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</li><li>May be required to work for 12-hour shifts utilizing ServiceNow call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Completes all tasks and assignments as requested by Supervisors and Management.</li><li>Performs other duties and assignments as required.</li></ul><h4>Qualifications</h4><ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance.</li><li>High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>Prerequisite requirements for State-side applicants: valid U.S. passport, must be able to obtain and maintain an International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>Prerequisites for in-country applicants: valid U.S. passport, valid International Driver s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver s license, medical qualifications, self-identify current visa sponsor &amp; employer, and a copy of your Civil ID and/or work visa.</li><li>Must be able to pass a details medical and dental exam.</li><li>Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.</li><li>Must have a working knowledge of Microsoft Office software.</li><li>Demonstrated strong customer service skills are mandatory.</li><li>Certifications:This position requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:IAT Level I Baseline: + Cisco: CCNA: Certified Network Associate - Security + Cisco: CCNP: Certified Network Professional - Security + CompTIA: A+ ce + CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024) + CompTIA: Network+ ce + CompTIA: Security+ ce + CompTIA: SecurityX ce + GIAC: GCED: Certified Enterprise Defender + GIAC: GCIH: Certified Incident Handler: Certified Incident Handler + GIAC: GICSP: Industrial Cyber Security Professional + GIAC: GSEC: Security Essentials + ISACA: CISA: Certified Information Systems Auditor + ISC2: CISSP (or Associate): Certified Information Systems Security Professional + ISC2: SSCP: Systems Security Certified Practitioner Computing Environment (CE) Certification: + CompTIA: Server+. + Microsoft: 365 Certified: Modern Desktop Administrator Associate. + Microsoft: MCSA: Windows 10. + Microsoft: MCSA: Windows Server 2012. + Microsoft: MCSA: Windows Server 2016. + Microsoft: MCSE: Cloud Platform and Infrastructure. + Microsoft: MCSE: Enterprise Devices and Apps. + Microsoft: MCSE: Private Cloud 2012. + Microsoft: MCSE: Server Infrastructure 2012. + Microsoft: MCT: Certified IT Professional. + Microsoft: MCT: Certified Systems Administrator. + Microsoft: 365 Certified: Endpoint Administrator Associate. + Microsoft: 365 Certified: Enterprise Administrator Expert. + Microsoft: 365 Certified: Messaging Administrator Associate. + Microsoft: 365 Certified: Modern Desktop Administrator Associate. + Microsoft: 365 Certified: Security Administrator Associate. Microsoft: Certified: Azure Administrator Associate. + Microsoft: Certified: Azure Database Administrator Associate. + Microsoft: Certified: Azure Security Engineer Associate. + Microsoft: Certified: Azure Solutions Architect Expert. + Microsoft: Certified: Identity and Access Administrator Associate. + Microsoft: Certified: Information Protection Administrator Associate. + Microsoft: Certified: Security Operations Analyst Associate. + Microsoft: MCSA: SQL 2016 Database Admin. + Microsoft: MCSA: SQL 2016 Database BI Development. + Microsoft: MCSA: SQL 2016 Database Dev. + Microsoft: MCSE: Core Infrastructure. + Microsoft: MCSE: Database Management and Analytics. + Microsoft: MCSE: Productivity Solutions Expert.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance.</li><li>High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>Prerequisite requirements for State-side applicants: valid U.S. passport, must be able to obtain and maintain an International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>Prerequisites for in-country applicants: valid U.S. passport, valid International Driver s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver s license, medical qualifications, self-identify current visa sponsor &amp; employer, and a copy of your Civil ID and/or work visa.</li><li>Must be able to pass a details medical and dental exam.</li><li>Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.</li><li>Must have a working knowledge of Microsoft Office software.</li><li>Demonstrated strong customer service skills are mandatory.</li><li>Certifications:This position requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows: IAT Level I Baseline: + Cisco: CCNA: Certified Network Associate - Security + Cisco: CCNP: Certified Network Professional - Security + CompTIA: A+ ce + CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024) + CompTIA: Network+ ce + CompTIA: Security+ ce + CompTIA: SecurityX ce + GIAC: GCED: Certified Enterprise Defender + GIAC: GCIH: Certified Incident Handler: Certified Incident Handler + GIAC: GICSP: Industrial Cyber Security Professional + GIAC: GSEC: Security Essentials + ISACA: CISA: Certified Information Systems Auditor + ISC2: CISSP (or Associate): Certified Information Systems Security Professional + ISC2: SSCP: Systems Security Certified Practitioner Computing Environment (CE) Certification: + CompTIA: Server+. + Microsoft: 365 Certified: Modern Desktop Administrator Associate. + Microsoft: MCSA: Windows 10. + Microsoft: MCSA: Windows Server 2012. + Microsoft: MCSA: Windows Server 2016. + Microsoft: MCSE: Cloud Platform and Infrastructure. + Microsoft: MCSE: Enterprise Devices and Apps. + Microsoft: MCSE: Private Cloud 2012. + Microsoft: MCSE: Server Infrastructure 2012. + Microsoft: MCT: Certified IT Professional. + Microsoft: MCT: Certified Systems Administrator. + Microsoft: 365 Certified: Endpoint Administrator Associate. + Microsoft: 365 Certified: Enterprise Administrator Expert. + Microsoft: 365 Certified: Messaging Administrator Associate. + Microsoft: 365 Certified: Modern Desktop Administrator Associate. + Microsoft: 365 Certified: Security Administrator Associate. Microsoft: Certified: Azure Administrator Associate. + Microsoft: Certified: Azure Database Administrator Associate. + Microsoft: Certified: Azure Security Engineer Associate. + Microsoft: Certified: Azure Solutions Architect Expert. + Microsoft: Certified: Identity and Access Administrator Associate. + Microsoft: Certified: Information Protection Administrator Associate. + Microsoft: Certified: Security Operations Analyst Associate. + Microsoft: MCSA: SQL 2016 Database Admin. + Microsoft: MCSA: SQL 2016 Database BI Development. + Microsoft: MCSA: SQL 2016 Database Dev. + Microsoft: MCSE: Core Infrastructure. + Microsoft: MCSE: Database Management and Analytics. + Microsoft: MCSE: Productivity Solutions Expert.</li></ul>

<p><br></p> <p> <strong>ROLE OVERVIEW</strong> </p> <p>The Area Manager is the most senior field-based operations role responsible for overseeing multiple restaurant locations within an assigned cluster. This role owns branch performance, staff performance, operational compliance, cash control, and sales results across all locations under their responsibility. The Area Manager is fully accountable for everything that happens operationally within their cluster and must maintain constant communication availability to support locations and management.</p> <p> <strong>KEY RESPONSIBILITIES CLUSTER OWNERSHIP &amp; OPERATIONAL CONTROL (NON-NEGOTIABLE)</strong> </p> <p> Hold full operational ownership of all restaurants within the assigned cluster.</p> <p> Be accountable for branch performance, staff conduct, service standards, cleanliness, compliance, and results.</p> <p> Ensure all locations operate in line with company SOPs, policies, and management instructions.</p> <p> Take responsibility for operational issues regardless of shift, staff assignment, or physical presence.</p> <p> <strong>AVAILABILITY &amp; COMMUNICATION (NON-NEGOTIABLE)</strong> </p> <p> Remain reachable by phone and messaging platforms at all times during operational hours.</p> <p> Respond promptly to calls, messages, and escalations from branches, management, and support teams</p> <p>Act immediately on urgent operational, staffing, customer, or compliance issues.</p> <p> <strong>PEOPLE MANAGEMENT &amp; PERFORMANCE</strong> </p> <p> Manage, supervise, and evaluate Restaurant Shift Managers and location leadership teams.</p> <p> Ensure proper staffing, attendance, discipline, and conduct across all locations.</p> <p> Take corrective action on underperformance and escalate repeated issues to management.</p> <p> Own staff performance outcomes within the cluster.</p> <p> <strong>TRAINING &amp; STANDARD ENFORCEMENT</strong> </p> <p> Ensure all staff are trained on SOPs, service standards, hygiene, and operational procedures.</p> <p> Conduct on-the-job training, refreshers, and corrective coaching as required.</p> <p> Ensure new store openings, new staff onboarding, and retraining are executed properly.</p> <p> <strong>SALES PERFORMANCE &amp; TARGETS</strong> </p> <p> Own sales performance and commercial results for the assigned cluster.</p> <p> Ensure sales targets, growth initiatives, and promotional execution are followed.</p> <p> Monitor daily sales, trends, and performance gaps and take corrective action.</p> <p> Coordinate with management and marketing teams to support sales initiatives.</p> <p> <strong>CASH, SALES &amp; OPERATIONAL AUDITS</strong> </p> <p> Conduct regular and surprise cash audits, sales audits, and operational checks across locations.</p> <p> Ensure accurate POS usage, cash handling, shift handovers, and reporting.</p> <p> Investigate cash discrepancies, sales anomalies, or compliance failures and report findings.</p> <p> Ensure corrective actions are implemented and followed through.</p> <p> <strong>CROSS-FUNCTIONAL COORDINATION</strong> </p> <p> Liaise with Central Kitchen, Supply Chain, Inventory, Enforcement, Accounts, Call Center, and Maintenance teams.</p> <p> Coordinate with other Area Managers and managers in different departments to resolve cross-location or cross-functional issues.</p> <p> Ensure smooth communication between field operations and head office functions.</p> <p> <strong>CLEANING, HYGIENE &amp; COMPLIANCE (NON-NEGOTIABLE)</strong> </p> <p> Ensure strict adherence to cleaning, hygiene, food safety, and government regulations across all locations.</p> <p> Ensure locations are inspection-ready at all times.</p> <p> Address violations immediately and enforce corrective actions.</p> <p> <strong>REPORTING &amp; ESCALATIO</strong>N</p> <p> Provide clear and timely updates to Operations Manager, Executive Operations Associate, and General Manager.</p> <p> Escalate critical operational, compliance, or people issues without delay.</p> <p> Support investigations, disciplinary actions, and corrective measures when required.</p> <p> <strong>ACCOUNTABILITY</strong> </p> <p> The Area Manager is accountable for operational performance, staff performance, sales results, cash control, compliance, and overall execution within their cluster.</p> <p> Failures caused by negligence, lack of supervision, poor follow-up, or non-responsiveness may result in disciplinary action.</p> <p> This role requires leadership, availability, decisiveness, and full ownership of results.</p> <p><br></p>

About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br>What You Will Do<br><br>Assist hotel team with responsibility to ensure the protection of guests, patrons and associates; their property, hotel property, building and grounds. Enforce hotel rules, regulations and policies as well as the departments’ rules, policies and standards. Promote safety awareness and enforcement throughout the hotel to reduce accidents and loss by providing training as required. Respond to all emergency calls including Emergency Response team calls. Assist in the Fire Command center when needed. Complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures. Patrol building noting and correcting safety, security, and fire hazards. Able to walk/run up stairs carrying a fire extinguisher. Implement all policies and procedures regarding security and safety. Respond properly in any hotel emergency safety situation. Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc. <br><br>What You Bring<br><br>Minimum 3 years of previous experience in similar role in a five-star luxury hotel. Strong command of English, including reading, writing, and speaking. Knowledge of Arabic is a plus. Excellent customer service, attention to details and communication skills. Works well in a team environment, ability to multitask and work effectively under pressure <br><br>What We Offer<br><br>Full board shared living accommodation in a high quality, well-resourced compound Complimentary nights at FS Hotels worldwide Regular social and sporting events Paid home leave tickets Quality employee meals Free transportation to and from work <br><br>Work Authorization<br><br>Hotel will apply for the work authorization for the successful candidate<br><br>We look forward to receiving your application!

Date Posted:<br><br>2026-08-12<br><br>Country: <br><br>Kuwait<br><br>Location: <br><br>KWT01: Al Tijaria Tower, 10th Floor, Al Soor Street, Mirqab<br><br>Job Title: SVC Sales Assoc - Hunter<br><br>Location: Kuwait<br><br>Job Description:<br><br>We are seeking a dynamic and driven SVC Sales Hunter to join our team, focused on expanding our portfolio through signing new contracts and managing existing ones. The ideal candidate will have a deep understanding of the Kuwait market, including facility management companies, real estate companies, and various government stakeholders. This role requires a motivated individual with a proven track record in sales, excellent cold calling and closing skills, and the ability to work collaboratively within a team.<br><br>Key Responsibilities:<br><br>Identify and pursue new business opportunities to increase the company's portfolio. Develop and maintain relationships with facility management companies, real estate companies, and government stakeholders in Kuwait. Conduct cold calls and follow up on leads to generate new contracts. Demonstrate exceptional closing skills to secure deals and contracts. Collaborate effectively with team members to achieve sales targets. Utilize technical knowledge of elevators to inform and support sales efforts. Navigate and work on tenders to secure contracts. Manage contract renewals, ensuring timely and successful negotiations. Prepare and submit repair proposals, ensuring thorough follow-up and closure. Monitor and achieve monthly and quarterly targets for contract renewal, repairs, and capturing new contracts.<br><br>Qualifications:<br><br>Proven experience in sales, specifically within the Kuwait market. Familiarity with facility management companies, real estate companies, and government stakeholders. Strong communication and negotiation skills. Ability to perform cold calling and manage the sales process from lead generation to closing. Team player with the ability to work collaboratively. Technical background in elevators is required. Experience in working on tenders is essential.<br><br>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.<br><br>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.<br><br>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.<br><br>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. <br><br>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.<br><br>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.<br><br>Become a part of the Otis team and help us #Buildwhatsnext!<br><br>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.<br><br>Privacy Policy and Terms:<br><br>Click on this link to read the Policy and Terms

<p><br></p> <p> <strong>ROLE OVERVIEW</strong> The Restaurant Shift Manager is a hands-on operational role responsible for managing and executing all restaurant activities during assigned shifts. This role is not supervisory-only. The Shift Manager is expected to work actively on the floor and in the kitchen, including expediting, cashiering, bagging orders, handling customers, stock handling, cleaning, and basic operational upkeep. The Shift Manager owns shift performance, cash control, stock control, hygiene, maintenance reporting, and compliance, and is accountable for taking action, not delegating responsibility.</p> <p> <strong>KEY RESPONSIBILITIES HANDS-ON SHIFT OWNERSHIP (NON-NEGOTIABLE)</strong> </p> <p> Take full responsibility for restaurant operations during assigned shifts.</p> <p> Actively work alongside staff to ensure smooth operations, especially during peak periods.</p> <p> Step in to expedite the kitchen, manage order flow, and resolve bottlenecks when required.</p> <p> Perform operational tasks directly when needed instead of delegating only.</p> <p> <strong>CUSTOMER SERVICE, CASHIERING &amp; ORDER HANDLING </strong> </p> <p> Personally handle cashiering, POS transactions, and direct customer interactions when required.</p> <p> Personally perform order taking, bagging, verification, and dispatch of orders whenever operationally required, including during peak periods or staff shortages.</p> <p> Deal directly with customer complaints, service recovery, and escalations.</p> <p> Ensure order accuracy, speed, and quality through direct involvement.</p> <p> <strong>STOCK CONTROL &amp; INVENTORY RESPONSIBILITY (NON-NEGOTIABLE)</strong> </p> <p> Take responsibility for all stock held at the branch during assigned shifts.</p> <p> Perform physical inventory counts for FOH and BOH items as required.</p> <p> Ensure correct receiving, issuing, and usage of stock. Investigate and report stock discrepancies immediately.</p> <p> Be accountable for stock variances, shortages, spoilage, or misuse caused by negligence, poor control, or failure to follow procedures.</p> <p> <strong>CASH HANDLING &amp; FINANCIAL CONTROL (NON-NEGOTIABLE)</strong> </p> <p> Take direct responsibility for cash handling, POS accuracy, and shift cash drawers during assigned shifts.</p> <p> Ensure accurate cash counts, shift handovers, closing reports, and system entries.</p> <p> Investigate and report cash discrepancies immediately.</p> <p> Be accountable for cash shortages or variances caused by negligence, improper handover, or failure to enforce procedures.</p> <p> <strong>STAFF MANAGEMENT THROUGH ACTION</strong> </p> <p> Lead by example by working alongside staff rather than only supervising.</p> <p> Assign duties, manage breaks, and ensure staff remain productive and compliant.</p> <p> Correct behavior and performance issues immediately through direct intervention.</p> <p> Escalate serious or repeated issues to the Area Manager or Operations Enforcement Officer.</p> <p> <strong>SERVICE QUALITY &amp; OPERATIONAL EXECUTION</strong> </p> <p> Ensure smooth execution of FOH, BOH, and dispatch operations.</p> <p> Monitor preparation times, service speed, and order accuracy actively.</p> <p> Take immediate action to resolve delays, errors, or service failures.</p> <p> <strong>CLEANING, HYGIENE &amp; COMPLIANCE (NON-NEGOTIABLE</strong>)</p> <p> Actively participate in cleaning of FOH and BOH areas when required.</p> <p> Ensure all staff clean their stations and participate in location-wide cleaning.</p> <p> Enforce hygiene, food safety, and grooming standards through direct action.</p> <p> Ensure the restaurant is inspection-ready at all times.</p> <p> <strong>MAINTENANCE, EQUIPMENT &amp; ASSET UPKEEP</strong> </p> <p> Ensure proper day-to-day use and basic care of all restaurant equipment, tools, fixtures, and fittings.</p> <p> Monitor the condition of kitchen and FOH equipment during the shift.</p> <p> Immediately report maintenance issues, breakdowns, leaks, electrical faults, or safety risks to the Area Manager or Maintenance team.</p> <p> Ensure damaged or unsafe equipment is taken out of use until repaired.</p> <p> Prevent misuse, neglect, or avoidable damage to company assets by staff.</p> <p> Be accountable for delayed reporting or negligence that results in equipment damage, downtime, or operational disruption.</p> <p> <strong>COORDINATION &amp; COMMUNICATION</strong> </p> <p> Communicate operational, cash, stock, hygiene, or maintenance issues promptly to the Area Manager.</p> <p> Cooperate fully with Operations Enforcement Officer audits and interventions.</p> <p> Coordinate with drivers, Call Center, Central Kitchen, Maintenance, and support teams as required.</p> <p> <strong>ACCOUNTABILITY</strong> </p> <p> The Restaurant Shift Manager is accountable for all cash and stock held at the branch during their shift, including variances, shortages, spoilage, and losses resulting from negligence, poor execution, or failure to follow procedures.</p> <p> The Shift Manager is accountable for service quality, staff behavior, hygiene compliance, equipment condition, and operational execution during assigned shifts. Failure to take action, report maintenance issues, enforce controls, or step in operationally may result in disciplinary action</p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><strong>QUALIFICATIONS REQUIRED</strong><ul><li>Must possess ECNR Passport.</li></ul>

<p>The purpose of this job is to perform specialized duty work functions in preparing for and responding to fire/medical emergency calls and in providing basic EMT level treatment to patients requiring emergency medical care and safely transporting them to the hospital or medical clinic. Duties and responsibilities include maintaining readiness for emergency call response; responding to fire, medical, and related emergency calls when dispatched and taking proper action; educating staff and public on fire safety/prevention; and performing Fire Department activities. Additionally, this position may involve staffing the Fire Alarm Communications Center (FACC ) and receiving calls for emergency assistance, monitoring fire alarm systems and emergency reporting phones. and dispatching appropriate apparatus and personnel to emergencies. Performs other duties as assigned.</p><p>This position description is subject to change at any time as needed to meet the requirements of the program or company. Responds to emergency calls, provides Basic life support in accordance with EMS protocols, and assists other members of the department. Provide efficient and immediate care to the critically ill and injured and transports the patient to the designated ambulance transfer Provide pre hospital emergency medical care of simple and multiple system Assist the Paramedic in determining the nature and extent of illness or injury and establishing priorities for required emergency Maintains vehicles and equipment in a serviceable and ready condition. Participates in continuing medical education (CME) and training activities, both as an instructor and as a student, depending on the nature and purpose of the course. Communicates effectively in writing, verbally and over the radio or telephone. Performs various other tasks as assigned by the Fire Chief or designee. Complies with all applicable rules, regulations/standard operating procedures, as directed By the Fire Chief, Program Manager and Base Commander. Performs other duties and assignments as needed.</p><p><strong>Desired Candidate Profile</strong></p><p>Two years related experience may be substituted for one year of education, if degree is required. High school diploma or equivalent is required. An associate s degree is preferred. Must be CAC eligible and/or able to obtain a Common Access Card (CAC) Must be a U.S. Citizen Required to have IFSAC or Pro-Board Certification to these levels: National Registry of Emergency Medical Technicians (NREMT) or State EMT Healthcare Provider CPR/BLS/AED Firefighter I Firefighter II Hazardous Materials Operations Airport Firefighter Driver/Operator Pumper Driver/Operator Aircraft Rescue and Firefighting Driver/Operator Mobile Water Supply Telecommunicator I/II Must read, write, and speak English fluently. Able to obtain on host nation drivers license Must have a minimum of two years of experience working on an emergency response ambulance. Must be in good standing with their certifying organization, and they must maintain these certifications for the duration of their employment. Must have a minimum of 2 years experience in emergency health care setting. Excellent communicative skills, both written &amp; verbal. Extensive Fire Fighting and Emergency Service Experience. (5 Years) Possess knowledge of safety and environmental issues. Be familiar with various Computerized Maintenance Management Systems (CMMS). Must be capable of working in various weather conditions (i.e. humidity, rain/wet season, warm/hot, sunny). The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation. Firefighter/EMT must have the ability to lift and carry a minimum of 45 lbs. and be able to collectively lift, carry, and balance patients who weigh in excess of 100 lbs. In addition, the Paramedic must have the ability to pull and reach with both hands; crawl, kneel, bend and climb; work outdoors in excessive heat or cold, high humidity or dry atmospheric conditions. Firefighter/EMT will be exposed to lifting, pulling and numerous strenuous activities that paramedics face during medical response calls. Furthermore, the climate in which strenuous work activities will be required is extremely hot/humid or cold during certain parts of the year/time of day.</p>

This isn't just another coaching job—it's an opportunity to be part of something extraordinary.<br>Join Spark Athletic Center and Help Shape the Future of Fitness in Kuwait As we continue to grow and expand across Kuwait, we are looking for passionate, knowledgeable, and driven Coaches to join our team. If you are committed to excellence, believe in evidence-based training, and want to be part of a high-performance environment that invests in your development, we would love to hear from you<br>About the Company SPARK Athletic Center is our Fitness Facility that offers programs and services for professional, amateur and youth athletes. Founded in 2013 as an incubator for professional and elite athletes, SPARK Athletic Center provides training, nutrition, and physical therapy programs seamlessly integrated under one roof by teams of specialists. We firmly believe in the importance of sports science and its integration in all aspects of training which is backed up by Spark LAB. SPARK Athletic Center combines the latest technology with a professional coaching staff to produce world-class results.<br>Your Role As a Coach at SPARK, you will play a key role in transforming lives through fitness, education, and performance coaching.<br><br>Key Responsibilities Design and deliver individualized programs tailored to each member’s goals and needs. Conduct body composition assessments and performance testing through Spark LAB. Deliver exceptional coaching experiences while building strong relationships with members. Conduct a minimum of two Group Classes daily. Provide immediate assistance to injured guests until emergency medical services arrive. Conduct facility tours for prospective clients when required. Attend team meetings, workshops, and internal training sessions. Continuously develop your expertise through approved certifications, workshops, and educational programs. Uphold SPARK’s standards of professionalism, service excellence, and member care.<br><br>Candidate Skills and Qualifications Preferred candidate should have a Bachelor’s/ Master’s degree in sport science. Preferred candidates with additional qualifications i.e.: Reformer Pilates, Aerial Yoga, Recovery and Rehab, Nutrition, etc.. Preferred if the candidate has undertaken 2-3 training courses related to physical training. Minimum 3 years work experience in the fitness/ sports industry. A positive attitude, politeness and well-mannered. Fit body, compatible with a personal trainer aesthetic requirement. Lifelong education mindset. Basic computer and Microsoft office skills. Good proficiency of the English language.<br>What you can expect:• Premium facilities and equipment• A supportive, high-performing team• Career development and continuous learning• Competitive tax-free package and relocation support• The opportunity to build your career in the Middle East<br>The best coaches never stop growing. If you're ready for your next challenge, we're ready to meet you.

✅ Elevator Technicians @ Kuwait<br><br> Technician <br><br> Job Id :100193736<br><br>Jobs<br><br>×<br><br>Please enter details to report job<br><br>Name*<br><br>Email*<br><br>Reason to report<br><br>Description<br><br>✅ *Jobs in the Elevator's field* @ Kuwait<br><br> Elevator *Technician (Call-back / Troubleshooting)* Elevator *Technician (Mechanical Installation)* Elevator *Technician (“Electrical” Commissioning)* *MUST HAVE working experience in Elevators* Basic salary may vary depending on experience level *Must have Visa 18 (transferrable)* Driver's License would be an advantage<br><br>Note: *"Experienced" candidates living outside Kuwait, can also apply*<br><br>Please send your CV & Civil ID to get an interview call.<br><br> Email: jobsinelevator@gmail.com Mobile: +965 97276771 _(DO NOT call)_<br><br>(Ensure to write the "Job Title" in the subject line of email/Whats App message)<br><br>#Please Share & Help jobseekers*<br><br>Industrial Materials & Equipment<br><br>Basic Details<br><br>Qualification<br><br>Posted : 30 days ago<br><br>Job Type : Full-Time<br><br>Company : Kuwait Jobs<br><br>Contact Info<br><br>Mobile : +965 97276771<br><br>Alternate Mobile : Not-Mentioned<br><br>Email : Not-Mentioned

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Long Description <br><br>Job Summary <br></span><p>Receive and process inbound calls by creating a service orders, leads, customer complaint using SAP CRM, Conduct outbound calls whenever required to promote Engineering products.</p><br> <br><br>Job Responsibilities <br><p>•&nbsp;&nbsp; &nbsp;IC agent must know how to handle &amp; communicate with the all type of customers with the same level. &nbsp;<br> •&nbsp;&nbsp; &nbsp;IC agent must cope with stressed, angry and confused customers or callers. He must know how to deal with tasks like call backs, disconnects, call transfers, messages and holds.<br> •&nbsp;&nbsp; &nbsp;IC agent must use &amp; follow the corresponding etiquette on the telephone in order to satisfy and please customers.<br> •&nbsp;&nbsp; &nbsp;Capability &amp; ability &nbsp;to deliver &nbsp;knowledge on both products and services which will help to serve the customer and process customer’s calls<br> •&nbsp;&nbsp; &nbsp;IC agent must use specific skills related to questioning and listening in order to maintain an effective communication on the phone.<br> •&nbsp;&nbsp; &nbsp;Maintain correct customer’s information ( data entry)<br> •&nbsp;&nbsp; &nbsp;Process inbound calls: being able to classify the incoming calls and select proper process as per the following:<br> o&nbsp;&nbsp; &nbsp;Maintenance Calls: create service orders or check for the order status<br> o&nbsp;&nbsp; &nbsp;Complaint call: create customer complaint using CRM<br> o&nbsp;&nbsp; &nbsp;Enquiry call: provide information to the customer about our products and create lead using proper lead type.<br> •&nbsp;&nbsp; &nbsp;Conduct outbound calls to promote Eng. group products.<br> &nbsp;</p><br> <br><br>Candidate Requirements <br><p>Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking</p><br> <br><br>Education <br><br><br> </div>